Malicious Compliance Quotes

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better to shoot the messenger than to learn about—and fix—the problems. In contrast to such constructive defiance, I know bosses who employ the opposite strategy to undermine and drive out incompetent superiors. One called it “malicious compliance,” following idiotic orders from
Robert I. Sutton (Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst)
this is where I also first encountered the expression “malicious compliance,” meaning you have completed something that was requested of you, simply to illustrate the stupidity of the request
April Dunford (Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It)
Other groups joke about “leadershit,” “being waterboarded by PowerPoint,” “jargon monoxide,” “fad surfing,” “rule freaks,” “death by meeting,” “malicious compliance to stupid rules,” and putting customers in “roach motels” (making it easy to sign up for a subscription or service, difficult or impossible to end).
Robert I. Sutton (The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder)