“
Listen with curiosity. Speak with honesty. Act with integrity. The greatest problem with communication is we don’t listen to understand. We listen to reply. When we listen with curiosity, we don’t listen with the intent to reply. We listen for what’s behind the words.
”
”
Roy T. Bennett (The Light in the Heart)
“
7 Effective Ways to Make Others Feel Important
1. Use their name.
2. Express sincere gratitude.
3. Do more listening than talking.
4. Talk more about them than about you.
5. Be authentically interested.
6. Be sincere in your praise.
7. Show you care.
”
”
Roy T. Bennett (The Light in the Heart)
“
A man can only lead when others accept him as their leader, and he has only as much authority as his subjects give to him. All of the brilliant ideas in the world cannot save your kingdom if no one will listen to them.
”
”
Brandon Sanderson (The Well of Ascension (Mistborn, #2))
“
The more you talk about them, the more important they will feel. The more you listen to them, the more important you will make them feel.
”
”
Roy T. Bennett
“
Do more listening than talking; talk more about them than about you.
”
”
Roy T. Bennett
“
Truly powerful people have great humility. They do not try to impress, they do not try to be influential. They simply are. People are magnetically drawn to them. They are most often very silent and focused, aware of their core selves. ... They never persuade, nor do they use manipulation or aggressiveness to get their way. They listen. If there is anything they can offer to assist you, they offer it; if not, they are silent.
”
”
Sanaya Roman (Living with Joy: Keys to Personal Power and Spiritual Transformation)
“
The Anatomy of Conflict:
If there is no communication then there is no respect. If there is no respect then there is no caring. If there is no caring then there is no understanding. If there is no understanding then there is no compassion. If there is no compassion then there is no empathy. If there is no empathy then there is no forgiveness. If there is no forgiveness then there is no kindness. If there is no kindness then there is no honesty. If there is no honesty then there is no love. If there is no love then God doesn't reside there. If God doesn't reside there then there is no peace. If there is no peace then there is no happiness. If there is no happiness ----then there IS CONFLICT BECAUSE THERE IS NO COMMUNICATION!
”
”
Shannon L. Alder
“
I know I can be wrong, even when I am certain I am right. Listening to others who disagree with me and are willing to criticize me is essential to piercing the seduction of certainty.
”
”
James B. Comey (A Higher Loyalty: Truth, Lies, and Leadership)
“
Listen with curiosity. Speak with honesty. Act with integrity.
”
”
Roy Bennett
“
Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.
”
”
Richard Branson (The Virgin Way: Everything I Know About Leadership)
“
Worry not that your child listens to you; worry most that they watch you.
”
”
Ronald A. Heifetz (The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World)
“
Never take advice about never taking advice. That is an old vice of men - to dish it out without being able to take it - the blind leading the blind into more blindness.
”
”
Criss Jami (Healology)
“
Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.
”
”
Robert K. Greenleaf (Servant Leadership: A Journey Into the Nature of Legitimate Power and Greatness)
“
What makes life in Indian organizations difficult is the widespread prevalence of this very contemptuous pride. It stops us from listening to our juniors, subordinates and people down the line. You cannot expect a person to deliver results if you humiliate him, nor can you expect him to be creative if you abuse him or despise him. The line between firmness and harshness, between strong leadership and bullying, between discipline and vindictiveness is very fine, but it has to be drawn.
”
”
A.P.J. Abdul Kalam (Wings of Fire)
“
Seeking out people with different views, different perspectives, different ideas is often challenging, because it requires us to set aside judgment and open our minds. But we have to remind ourselves that to get beyond where we are, where I believe most of us are, we would all be be well served to choose our music carefully, to stop talking and listen to one another.
”
”
Susan Scott (Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today)
“
It is a queer thing. In a time of great need, when powerful leadership is demanded, the people—confused and excited—hear only the strident voices of the audacious, and refuse to listen to the voice of wisdom which, being wise, is temperate.
”
”
Lloyd C. Douglas (The Robe)
“
There’s a reason that God gave us two ears, two eyes and one mouth. It’s so you can listen and watch twice as much as you talk. Best of all, listening costs you nothing.
”
”
Alex Ferguson (Leading: Lessons in leadership from the legendary Manchester United manager)
“
The Tone is the Message.
”
”
Kevin Thomas McCarney (The Secrets of Successful Communication: A Simple Guide to Effective Encounters in Business (Big Brain vs. Little Brain Communication))
“
All great leaders find a sense of balance through their levels of reception. For instance, those who support a leader may soften him, those who ignore him may challenge him, and those who oppose him may stroke his ego.
”
”
Criss Jami (Killosophy)
“
It is only through dialogue, deep listening, and passionate disagreement that we find our way to something larger than a singular and isolated point of view.
”
”
Henry Kimsey-House (Co-Active Leadership: Five Ways to Lead)
“
If you listen to critics for too long, you will become deaf to success.
”
”
Matshona Dhliwayo
“
Listen with your eyes as well as your ears.
”
”
Graham Speechley
“
Your silence creates a vacuum for others to fill The key is to stay present and keep listening. The silence of holding steady is different from the silence of holding back.
”
”
Ronald A. Heifetz (The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World)
“
Listen – it makes you sound smarter
”
”
Richard Branson (The Virgin Way: Everything I Know About Leadership)
“
Remain open-minded, even when you believe yourself to be a king among peasants. You never know what blessings can be gained or crises averted just by listening.
”
”
A.J. Darkholme (Rise of the Morningstar (The Morningstar Chronicles, #1))
“
Leaders who want to show sensitivity should listen often and long and talk short and seldom. Many so-called leaders are too busy to listen. True leaders know that time spent listening is well invested.
”
”
J. Oswald Sanders (Spiritual Leadership (Commitment To Spiritual Growth))
“
Introverts tend to assume leadership positions within groups when they really have something to contribute….they listen carefully to the ideas of the people they lead. All of this gives them a big advantage over leaders who rise to the top simply because they're comfortable talking a lot or being in control.
”
”
Susan Cain (Quiet Power: The Secret Strengths of Introverts)
“
Acquiring the habit of note-taking is therefore a wonderfully complementary skill to that of listening.
”
”
Richard Branson (The Virgin Way: Everything I Know About Leadership)
“
-What do you think makes a good leader?
-Someone who listens, who thinks before acting, who tries to understand different viewpoints, who does what is right even if the path is long and hard. Who will give a voice to the voiceless.
”
”
Sarah J. Maas (House of Sky and Breath (Crescent City, #2))
“
The activity of interpreting might be understood as listening for the 'song beneath the words.
”
”
Ronald A. Heifetz (The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World)
“
Some of the greatest advances happen when people are bold enough to speak their truth and listen to others speak theirs.
”
”
Kenneth H. Blanchard (Collaboration Begins with You: Be a Silo Buster)
“
You won't benefit from diverse perspectives if you aren't open to utilizing differences.
”
”
Eunice Parisi-Carew (Collaboration Begins with You: Be a Silo Buster)
“
As people gain more authority, they often develop a lack of patience in listening to those under them. A deaf ear is the first indication of a closed mind.
”
”
John C. Maxwell (Be a People Person: Effective Leadership Through Effective Relationships)
“
As far as I can tell, kids are called bossy when they behave in a dictatorial and domineering fashion. They’re called bossy when they try to order people around and refuse to listen to authority figures. Here’s a suggestion: instead of telling us not to refer to them as bossy, why don’t we teach them not to be bossy? We concentrate so much on eradicating negative words while forgetting to address the behavior that the words describe.
”
”
Matt Walsh
“
When I was lost in my own thoughts, Cathy would always say, ‘You’re not listening to me.’ She was right.
”
”
Alex Ferguson (Leading: Lessons in leadership from the legendary Manchester United manager)
“
Leadership isn't just about giving orders. A fool can give orders. A leader listens. He changes his mind. He acknowledges mistakes.
”
”
Brian Staveley (The Emperor's Blades (Chronicle of the Unhewn Throne, #1))
“
You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.
”
”
John C. Maxwell (Good Leaders Ask Great Questions: Your Foundation for Successful Leadership)
“
Your purpose will be clear only when you listen to your heart.
”
”
Lolly Daskal (Thoughts Spoken From The Heart)
“
When you’re hustling, hustle with all you’ve got. When you’re sick, stop. Let it happen. Your body is trying to tell you something. Listen to it.
”
”
Gary Vaynerchuk (#AskGaryVee: One Entrepreneur's Take on Leadership, Social Media, and Self-Awareness – Timeless Marketing Insights for Business Success)
“
When listeners become leaders, the world changes.
”
”
Rev. Kellen Roggenbuck
“
I am not smart, I pay attention.
I am not considerate, I listen.
I am not patient, I make time.
I’m not lucky, I work hard.
”
”
Mark W. Boyer
“
I think a good leader knows when to listen, and how to inspire, not manipulate.
”
”
Gerard Way
“
Okay, here’s a cheat I learned in a leadership seminar. It’s called active listening. Someone says something, a complaint, or a criticism, or they’re excited about something that happened to them. For a lot of us, our instinct is to offer a solution, or expand on an idea, to fix or offer something. The key is to think about how they’re feeling, be receptive to that, and parrot it back to them. They just got a new car, and they’re happy about it? A simple ‘that’s excellent’ or ‘you must be so proud’ works. It leaves room for them to keep talking, to know you’re listening. For your teammate who just lost someone she obviously cared about, just recognizing that she’s upset and she’s right to feel upset, that’s enough.
”
”
Wildbow (Worm (Parahumans, #1))
“
Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear
”
”
John C. Maxwell (NKJV, Maxwell Leadership Bible: Holy Bible, New King James Version)
“
Listening to others who disagree with me and are willing to criticize me is essential to piercing the seduction of certainty.
”
”
James B. Comey (A Higher Loyalty: Truth, Lies, and Leadership)
“
Goodness is a bright flame within you. Use it to light up the world.
”
”
Frank Sonnenberg (Listen to Your Conscience: That's Why You Have One)
“
The drum to which we march reveals the conductor to whom we’re listening.
”
”
Craig D. Lounsbrough
“
The liberal arts are the arts of communication and thinking. ‘They are the arts indispensable to further learning, for they are the arts of reading, writing, speaking, listening, figuring,
”
”
Oliver DeMille (A Thomas Jefferson Education: Teaching a Generation of Leaders for the Twenty-First Century (The Leadership Education Library Book 1))
“
Effective listening is the single most powerful thing you can do to build and maintain a climate of trust and collaboration. Strong listening skills are the foundation for all solid relationships.
”
”
Michelle Tillis Lederman (The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like)
“
He listened to their opinions, stated his own, and supported them with reasons; and from his being constantly occupied with such meditations, it resulted, that when in command no complication could ever present itself with which he was not prepared to deal.
”
”
Niccolò Machiavelli (The Prince)
“
Listen my dear sister! You only fix something, when it’s broken. And you - are far from broken. Say to yourself, I am perfect, the way I am. Say to yourself, I am beautiful the way I am. Say to yourself, those who do not accept me the way I am, do not deserve me in their life.
”
”
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
“
...he preferred to view his crew leadership not as decision making, but as sensemaking. "If I make a decision, it is a possession, I take pride in it. I tend to defend it and not listen to those who question it...If I make sense, then this is more dynamic and I listen and I can change it.
”
”
David Epstein (Range: Why Generalists Triumph in a Specialized World)
“
True listening is actually that period of silence and allowing someone’s words to reach your conscious brain, but it also includes something else that’s a little weird: with your posture, your face, and your sounds, you signal to someone, “I want what you have, I need to know what you know, and I want you to keep telling me the things you’re telling me.
”
”
James B. Comey (A Higher Loyalty: Truth, Lies, and Leadership)
“
A leader is heard, a great leader is listened too.
”
”
Jacob Kaye
“
Being willing to listen to others and let them speak into our lives is a critical attitude leaders must have. It is not weakness to get good advice - it is strength to seek it out.
”
”
Wayde Goodall (Why Great Men Fall)
“
If you lead a team, start asking questions and really listening. Start valuing the contributions of your teammates ahead of your own. And remember that when the best idea wins, so does the entire team.
”
”
John C. Maxwell (Good Leaders Ask Great Questions: Your Foundation for Successful Leadership)
“
Our system of government is based on our religion, and is what our people want. Should they seek alternatives, were are ready to listen to them. We are all in the same boat, and they are both captain and crew.
”
”
Sheikh Zayed Al Nahyan
“
Listen with an open mind, gather all the incoming information, both verbal and non-verbal and be careful not to ignore things you don’t wish to hear. Don’t make assumptions or jump to conclusions. The punchline usually comes at the end!
”
”
Graham Speechley
“
In my community, we are taught that leadership qualities include humility, compassion, a sense of fairness, the ability to listen, preparation and carry-through, a love for the people, and a strong spiritual center that begins with a connection to Earth.
”
”
Joy Harjo (Catching the Light)
“
When leaders tolerate mediocrity, it’s a cancer that spreads like wildfire.
”
”
Frank Sonnenberg (Listen to Your Conscience: That's Why You Have One)
“
True leaders know that time spent listening is well invested.
”
”
J. Oswald Sanders (Spiritual Leadership: Principles of Excellence For Every Believer (Sanders Spiritual Growth Series))
“
Keep making a difference out there! Don't let the noise around you distract you from listening to the voice within you.
”
”
Farshad Asl
“
We have listened to the voices of hate, the voices of selfish unreason for far too long. Only the voices of peace will lead us where we need to be.
”
”
Laurence Overmire (New York Minute: An Actor's Memoir)
“
Meeting you has enriched my life, listening to you has inspired my leadership;I greet the genius in you.
”
”
Anyaele Sam Chiyson (The Sagacity of Sage)
“
A great leader listens to other people's suggestions and opinions but a dogmatic leader dismisses them and sticks to his/her own decision.
”
”
Euginia Herlihy
“
There’s no better way to serve and nourish the magnificence in another person than to simply listen to them openheartedly and without judgment.
”
”
Henry Kimsey-House (Co-Active Leadership: Five Ways to Lead)
“
Leadership is about being better able to listen to the whole than anyone else can.
”
”
C. Otto Scharmer (Theory U: Learning from the Future as It Emerges)
“
What you see and what you listen to will determine how high you will go.
”
”
Patience Johnson (Why Does an Orderly God Allow Disorder)
“
Leadership is the ability to see what no one else sees, to listen when others talk and the ability to be optimistic when others are pessimistic.
”
”
George T. Cummings
“
This is the foundation of the law of listening: You have to listen to understand.
”
”
Michelle Tillis Lederman (The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like)
“
Listening is a powerful building block: Continue improving your listening skills and your likability will naturally increase.
”
”
Michelle Tillis Lederman (The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like)
“
Listening is one of the most powerful, compelling ways to say, “You are a great person—I have confidence in you!
”
”
Tony Stoltzfus (Leadership Coaching: The Disciplines, Skills and Heart of a Christian Coach)
“
Effective leadership is purely effective listening. There will be problems in any organisation, your job is to actively listen so you can lead solutions.
”
”
Janna Cachola (Lead by choice, not by checks)
“
In keeping with George Washington’s approach to leadership, I would listen, learn, and help, then lead.
”
”
Jim Mattis (Call Sign Chaos)
“
It is hard for leaders to listen well because it requires us to be vulnerable, to risk our superior position.
”
”
James B. Comey (A Higher Loyalty: Truth, Lies, and Leadership)
“
To intelligent people, listening means taking a second, to actually listen to understand what the person is actually saying, beyond their words.
”
”
Tony Dovale
“
A leader needs to have presence, to show up to the moment grounded in one’s self, as centered as one can be, ready to hear, to listen, to discern.
”
”
Raymond M. Kethledge (Lead Yourself First: Inspiring Leadership Through Solitude)
“
When it comes to identifying a real leader, that task can be much easier. Don't listen to the claims of the person professing to be the leader. Don't examine his credentials. Don't check his title. Check his influence. The proof of leadership is found in the followers.
I
”
”
John C. Maxwell (The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You)
“
The leader who listens is the one society needs most. They don’t force their commands on people. They pay attention to their demands and set the pace for the change that society truly needs.
”
”
Israelmore Ayivor (Leaders' Ladder)
“
God is at work in all the places we already inhabit. He is bigger than the arena of our own immediate church programs and ideas about evangelism. He is a prodigal God recklessly working in people and situations of all types. If we truly believe God is at work in the world, we must take the time to pay attention, listen, and discern what God is doing in the lives of those around us.
”
”
David E. Fitch (Prodigal Christianity: 10 Signposts into the Missional Frontier (Jossey-Bass Leadership Network Series Book 61))
“
If this were a courageous country,
it would ask Gloria to lead it
since she is sane and funny and beautiful and smart
and the National Leaders we've always had
are not.
When I listen to her talk about women's rights
children's rights
men's rights
I think of the long line of Americans
who should have been president, but weren't.
Imagine Crazy Horse as president. Sojourner Truth.
John Brown. Harriet Tubman. Black Elk or Geronimo.
Imagine President Martin Luther King confronting
the youthful "Oppie" Oppenheimer. Imagine President
Malcolm X going after the Klan. Imagine President Stevie
Wonder dealing with the "Truly Needy."
Imagine President Shirley Chisholm, Ron Dellums, or
Sweet Honey in the Rock
dealing with Anything.
It is imagining to make us weep with frustration,
as we languish under real estate dealers, killers,
and bad actors.
”
”
Alice Walker (Horses Make a Landscape Look More Beautiful)
“
They'll tell you who they think you should be
they'll even try to manipulate you into believing it but let me tell you something son, if I listened to who I was supposed to be - this, everything we are and do wouldn't be in existence. Be a leader, find yourself and make a life with it. Those who judge you and try to force the patterns of their beliefs onto you are envious they haven't the strength in themselves to do the same.
”
”
Nikki Rowe
“
The second essential incarnational habit we hope to cultivate is simply listening. Listening is watching and sensitively responding to the unspoken and spoken needs of Sojourners in ways that demonstrate sincere interest.
”
”
Hugh Halter (The Tangible Kingdom: Creating Incarnational Community (Jossey-Bass Leadership Network Series Book 36))
“
Jack Zenger and Joseph Folkman, who run a leadership consultancy, analyzed 3,492 participants in a manager development program and found that the most effective listeners do four things: 1. They interact in ways that make the other person feel safe and supported 2. They take a helping, cooperative stance 3. They occasionally ask questions that gently and constructively challenge old assumptions 4. They make occasional suggestions to open up alternative paths
”
”
Daniel Coyle (The Culture Code: The Secrets of Highly Successful Groups)
“
Few people make sound or sustainable decisions in an atmosphere of chaos. The more serious the situation, usually accompanied by a deadline, the more likely everyone will get excited and bounce around like water on a hot skillet. At those times I try to establish a calm zone but retain a sense of urgency. Calmness protects order, ensures that we consider all the possibilities, restores order when it breaks down, and keeps people from shouting over each other. You are in a storm. The captain must steady the ship, watch all the gauges, listen to all the department heads, and steer through it. If the leader loses his head, confidence in him will be lost and the glue that holds the team together will start to give way. So assess the situation, move fast, be decisive, but remain calm and never let them see you sweat.
”
”
Colin Powell (It Worked for Me: In Life and Leadership)
“
Listen. In every office you hear the threads of love and joy and fear and guilt, the cries for celebration and reassurance, and somehow you know that connecting those threads is what you are supposed to do and business takes care of itself.
”
”
Susan Scott (Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today)
“
The most powerful way of being able to listen to your own intuition is by being silent. Find a quiet space, slow down and calm your mind. Your goal is to eliminate all that noise going through your head – all those thoughts that appear from nowhere.
”
”
Nigel Cumberland (100 Things Successful People Do: Little Exercises for Successful Living)
“
However, I don’t think that we should let the task or goal become the end-all to a training session, either. If things aren’t going well, maybe it’s time to listen to what our horse is trying to tell us. It could very well be that he has the answer to why things aren’t going well, and if we give him half a chance, perhaps he’ll tell us what that is. I have seen so many horses almost
”
”
Mark Rashid (Horses Never Lie: The Heart of Passive Leadership)
“
A leader is someone with the power to project either shadow or light onto some part of the world and onto the lives of the people who dwell there. A leader shapes the ethos in which others must live, an ethos as light-filled as heaven or as shadowy as hell. A good leader is intensely aware of the interplay of inner shadow and light, lest the act of leadership do more harm than good.
”
”
Parker J. Palmer (Let Your Life Speak: Listening for the Voice of Vocation)
“
Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice.
...
Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.
”
”
Marcus Buckingham
“
Learn the value of introducing proposals over time using masterful technique.... Deliver the message when the listener isn’t rushed or in an emotionally charged state.... Don’t unnerve your boss by dropping a crisis in their lap last-minute when you’ve had some warning yourself.
”
”
Ronald Harris (Concepts of Managing: A Road Map for Avoiding Career Hazards)
“
The qualities of a Servant Leader (LEADERSHIP):
L – Listening
E – Empathizing
A – Acting with awareness
D – Dedicating time for others
E – Empowering others
R – Removing doubts
S – Serving others
H – Helping others with humility
I – Interacting with others with integrity
P – Persevering
”
”
Farshad Asl
“
I also came to see that I should not worry about tomorrow, next week, next year, or next century. The more willing I was to look honestly at what I was thinking and saying and doing now, the more easily I would come into touch with the movement of God's Spirit in me, leading me to the future. God is a God of the present and reveals to those who are willing to listen carefully to the moment in which they live the steps they are to take toward the future. "Do not worry about tomorrow," Jesus says, "tomorrow will take care of itself. Each day has enough trouble of its own" (Matthew 6:34).
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
Be not afraid."
As one who is no stranger to fear, I have had to read those words with care so as not to twist them into a discouraging counsel of perfection. "Be not afraid" does not mean we cannot have fear. Everyone has fear, and people who embrace the call to leadership often find fear abounding. Instead, the words
say we do not need to be the fear we have. We do not have to lead from a place of fear, thereby engendering a world in which fear is multiplied.
”
”
Parker J. Palmer (Let Your Life Speak: Listening for the Voice of Vocation)
“
WHAT MAKES A GOOD LISTENER? 1. Not interrupting. 2. Showing that you empathize: not criticizing, arguing, or patronizing. 3. Establishing a physical sense of closeness without invading personal space. 4. Observing body language and letting yours show you are not distracted but attentive. 5. Offering your own self-disclosures, but not too many, or too soon. 6. Understanding the context of the other person’s life. 7. Listening from all four levels: body, mind, heart, and soul.
”
”
Deepak Chopra (The Soul of Leadership: Unlocking Your Potential for Greatness)
“
One evening, Lincoln listened as Stanton worked himself into a fury against one of the generals. “I would like to tell him what I think of him,” Stanton stormed. “Why don’t you,” suggested Lincoln. “Write it all down.” When Stanton finished the letter, he returned and read it to the president. “Capital,” Lincoln said. “Now, Stanton, what are you going to do about it?” “Why, send it of course!” “I wouldn’t,” said the president. “Throw it in the waste-paper basket.” “But it took me two days to write.” “Yes, yes and it did you ever so much good. You feel better now. That is all that is necessary. Just throw it in the basket.” And after some additional grumbling, Stanton did just that.
”
”
Doris Kearns Goodwin (Leadership: In Turbulent Times)
“
You, on the other hand, have often been told that following God and listening to reason are identical; so bear in mind that for intelligent people the passage from childhood to adulthood is not an abandonment of rules, but a change of ruler: instead of someone [E] whose services are hired and bought, they accept in their lives the divine leadership of reason – and it is only those who follow reason who deserve to be regarded as free. For they alone live as they want, since they have learned to want only what is necessary;
”
”
Plutarch (Essays)
“
What is right is a lot more important than who is right.
”
”
Frank Sonnenberg (Listen to Your Conscience: That's Why You Have One)
“
Not only did every sailor have a story, but they all wanted to tell their stories and they all wanted you to listen. You can learn a lot by listening to the people you work with.
”
”
William H. McRaven (The Wisdom of the Bullfrog: Leadership Made Simple (But Not Easy))
“
Questions + Listening = Quality Conversation. Quality Conversation = Quality Leadership.
”
”
John C. Maxwell (The Power of Your Potential: How to Break Through Your Limits)
“
If you're in the habit of listening only to the facts and not the person who expresses them, change your focus - and really listen.
”
”
John C. Maxwell (The 21 Indispensable Qualities of A Leader- Lunch & Learn)
“
Love, compassion, care, listening, communicating—these aren’t secondary skills. They’re of primary importance.
”
”
Victoria Montgomery Brown (Digital Goddess: The Unfiltered Lessons of a Female Entrepreneur)
“
When we’re more interested in telling people what to do than in listening to what they are presently doing, we are off balance.
”
”
John C. Maxwell (Be a People Person: Effective Leadership Through Effective Relationships)
“
Interestingly, one of the most important times to listen well is when you disagree with the message, especially as it relates to how we affect others.
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James M. Kouzes (A Coach's Guide to Developing Exemplary Leaders: Making the Most of The Leadership Challenge and the Leadership Practices Inventory (LPI) (J-B Leadership Challenge: Kouzes/Posner Book 202))
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Listen more to the one who criticizes you and less to
the one who praises you. Learn from them and do
something about it.
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paul kagame
“
A powerful leader, like a conductor, need not say a word for his message to be communicated.
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Orly Wahba (Kindness Boomerang: How to Save the World (and Yourself) Through 365 Daily Acts)
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I’d rather listen to what you think of yourself, than what the whole world has to say about you.
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Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
“
If we only depend on what people say verbally, we're not even close to understand half of what is really going on. Go deeper!
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Assegid Habtewold (The 9 Cardinal Building Blocks: For continued success in leadership)
“
Don't just listen with your two ears only. Listen attentively. Listen with every fiber of your being!
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Assegid Habtewold (The 9 Cardinal Building Blocks: For continued success in leadership)
“
Prepare, listen, question, and participate. IT plays a critical role in taking the organization to the next level of digital maturity.
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”
Pearl Zhu (12 CIO Personas: The Digital CIO's Situational Leadership Practices)
“
Good leaders are always in the “act” of leading. They listen as much to others as they listen to themselves.
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Maureen Chiquet (Beyond the Label: Women, Leadership, and Success on Our Own Terms)
“
You know best who you really are by watching what you do rather than listening to what you say.
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Ronald A. Heifetz (The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World)
“
Listening was the most important thing I accomplished each day because it would build the foundation of my leadership for years to come.
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Satya Nadella (Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone)
“
Don’t look for leadership just at the top of the tree. Listen to leadership wherever it is expressed.
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Phil Dourado (The 60 Second Leader: Everything You Need to Know About Leadership, in 60 Second Bites)
“
Listening, coupled with regular periods of reflection, are essential to the growth of the servant-leader.
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Robert K. Greenleaf (The Power of Servant-Leadership)
“
Leaders must be good listeners. It’s rule number one, and it’s the most powerful thing they can do to build trusted relationships.
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Lee Ellis (Leading with Honor: Leadership Lessons from the Hanoi Hilton)
“
Expression is saying what you wish to say, Impression is saying what others wish to listen.
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Krishna Sagar (Summit Your Everest: Your Coach For Obstacle & Failure Management)
“
Every world-class leader listens to and acts on the truth!
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Peter Psichogios (Leading From The Front Line: Learn How To Create Exceptional Experiences)
“
We must be present enough and receptive enough to “hear” with our whole being beyond just the words that are being spoken.
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Henry Kimsey-House (Co-Active Leadership: Five Ways to Lead)
“
advice often comes when you least expect it, and listening, which costs nothing, is one of the most valuable things you can do.
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Alex Ferguson (Leading: Lessons in leadership from the legendary Manchester United manager)
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If you never listen, you can't see. The devil has got so many people so disconnected that they cannot even listen or even sense when the Lord is speaking.
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Patience Johnson (Why Does an Orderly God Allow Disorder)
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Speaking the unspeakable. As a leader, you need to not just listen to what’s being said, but more importantly, what's not being said.
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Pearl Zhu (Thinkingaire: 100 Game Changing Digital Mindsets to Compete for the Future (Digital Master Book 8))
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We often “help” best by talking but “serve” best by listening; “help” by actions but “serve” by actions and simple presence.
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James W. Sipe (Seven Pillars of Servant Leadership: Practicing the Wisdom of Leading by Serving; Revised & Expanded Edition)
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Be a good person. Everything else is secondary.
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Frank Sonnenberg (Listen to Your Conscience: That's Why You Have One)
“
Remember the 'L' in Solution comes before "U" so Listen first before U speak. Lead with love and lead by listening.
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Janna Cachola
“
Be a generous listener to be a generous contributor.
We often listen to respond instead of listening to relate.
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Janna Cachola
“
So how about the first step?’
‘The first step is the most critical step, as the first button of your coat. If you get that wrong, the whole alignment of buttons is gone for a toss.
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Debashis Chatterjee (Karma Sutras : Leadership and Wisdom in Uncertain Times)
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What is it that makes great leadership, in your view? RB: Being a really good listener is one of the most key things.
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David M. Rubenstein (How to Lead: Wisdom from the World's Greatest CEOs, Founders, and Game Changers)
“
A leader's behavior, poise, appearance, vision, demeanor, "pressure", aura, his manner of speaking and listening - all reflect the person within, his principles and values.
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Hal Moore
“
Discovering an inner history requires listening – and often not to the first story told.
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Sherry Turkle (Alone Together: Why We Expect More from Technology and Less from Each Other)
“
Coach John Wooden would not have asked, “Why is it so difficult to realize that others are more likely to listen to us if first we listen to them?
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John C. Maxwell (Good Leaders Ask Great Questions: Your Foundation for Successful Leadership)
“
Good leaders listen, learn, and then lead.
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John C. Maxwell (Good Leaders Ask Great Questions: Your Foundation for Successful Leadership)
“
Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. —Winston Churchill
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Gus Lee (Courage: The Backbone of Leadership)
“
LEADERSHIP
A complete leader is a good reader, a good speaker and a good listener.
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Sirshree (365 HAPPY QUOTES – DAILY INSPIRATIONS FROM SIRSHREE)
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When people lead from the perspective of fear, they can be intimidating. They’re not open. They don’t listen. They’re not willing to admit when they’ve made a mistake. It’s always someone else’s fault. That kind of leadership model is not sustainable. It might produce decent performance over a short period of time. But I don’t think you’re a leader when you lead through fear—you’re a manager.
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John Hope Bryant (Love Leadership: The New Way to Lead in a Fear-Based World)
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The future can’t be predicted, but it can be envisioned and brought lovingly into being. Systems can’t be controlled, but they can be designed and redesigned. We can’t surge forward with certainty into a world of no surprises, but we can expect surprises and learn from them and even profit from them. We can’t impose our will upon a system. We can listen to what the system tells us, and discover
”
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Brené Brown (Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit)
“
We must be silent before we can listen. We must listen before we can learn. We must learn before we can prepare. We must prepare before we can serve. We must serve before we can lead” William Arthur Ward
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Dennis Mossburg (Reflections on Leadership: What Leaders Say About Leadership)
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Parents and leaders must establish a culture in which honest, open, respectful communication takes place, one that involves not just speaking but also listening. Without it, tragedy is waiting in the wings.
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Jonathan Sacks (Lessons in Leadership: A Weekly Reading of the Jewish Bible (Covenant & Conversation Book 8))
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When you listen to people, they feel valued. A 2003 study from Lund University in Sweden finds that “mundane, almost trivial” things like listening and chatting with employees are important aspects of successful leadership, because “people feel more respected, visible and less anonymous, and included in teamwork.”10 And a 2016 paper finds that this form of “respectful inquiry,” where the leader asks open questions and listens attentively to the response, is effective because it heightens the “follower’s” feelings of competence (feeling challenged and experiencing mastery), relatedness (feeling of belonging), and autonomy (feeling in control and having options). Those three factors are sort of the holy trinity of the self-determination theory of human motivation, originally developed by Edward L. Deci and Richard M. Ryan.11
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Eric Schmidt (Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell)
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Leadership is much more than hitting the bull’s eye. There is a large human component in leadership behaviour Young managers have to explore hitting deeper chords in human nature rather than just hitting targets.
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Debashis Chatterjee (Karma Sutras : Leadership and Wisdom in Uncertain Times)
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Decision making brings together many of the finest traits of contrarian leadership--thinking gray, thinking free, artful listening, delegating authority while retaining ultimate responsibility,artful procrastination, ignoring sunk costs, taking luck into account, and listening to one's inner voice. Weaving these traits together is an art itself. When it is done well, the result is a thing of beauty and a powerful tool for effective leadership.
”
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Steven B. Sample (The Contrarian's Guide to Leadership (J-B Warren Bennis Series))
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When I’m sitting by my gay friends in church, I hear everything through their ears. When I’m with my recently divorced friend, I hear it through hers. This is good practice. It helps uncenter us (which is, you know, the whole counsel of the New Testament) and sharpens our eye for our sisters and brothers. It trains us to think critically about community, language, felt needs, and inclusion, shaking off autopilot and setting a wider table. We must examine who is invited, who is asked to teach, who is asked to contribute, who is called into leadership. It is one thing to “feel nice feelings” toward the minority voice; it is something else entirely to challenge existing power structures to include the whole variety of God’s people. This is not hard or fancy work. It looks like diversifying small groups and leadership, not defaulting to homogeny as the standard operating procedure. Closer in, it looks like coffee dates, dinner invites, the warm hand of friendship extended to women or families outside your demographic. It means considering the stories around the table before launching into an assumed shared narrative. It includes the old biblical wisdom on being slow to speak and quick to listen, because as much as we love to talk, share, and talk-share some more, there is a special holiness reserved for the practice of listening and deferring.
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Jen Hatmaker (Of Mess and Moxie: Wrangling Delight Out of This Wild and Glorious Life)
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The marches in Albany concentrated on city hall where they had little leverage and no votes. “All of our marches in Albany,” said Martin, “were to the city hall trying to make them negotiate, where if we had centered our protests at the businesses in the city, [we could have] made the merchants negotiate. And if you can pull them around, you pull the political power structure because the political power structure listens to the economic power structure.
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Donald T. Phillips (Martin Luther King, Jr., on Leadership: Inspiration and Wisdom for Challenging Times)
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Consider the following questions: • Who in your life “gets you” and doesn’t think you’re weak or strange when you wrestle with the complexities of your role? • Who listens to you without feeling compelled to give you advice? • Who asks second and third questions to draw you out instead of giving pat answers, simple prescriptions, and easy formulas? • Who is your safe haven so you can be completely honest and open? • Who fills your spiritual and emotional gas tank?
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Samuel R. Chand (Leadership Pain: The Classroom for Growth)
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As you interact with people, you certainly want to pay attention to the factual content of the conversation. But don't ignore the emotional content. Sometimes you can learn more about what's really going on by reading between the lines.
”
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John C. Maxwell (The 21 Indispensable Qualities of a Leader: Becoming the Person Others Will Want to Follow)
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We have a tendency to measure ourselves against the people around us. They become our point of reference. A good coach will evaluate your performance against your potential.
…if we are wise enough to listen, they will help us go further, faster.
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Andy Stanley (Next Generation Leader: 5 Essentials for Those Who Will Shape the Future)
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The lesson is that thriving is not actually about the leader, it’s about the whole flock. Everyone has the potential to lead, and leadership is about listening and being attuned to everyone else. It’s about flexibility. It’s about humility. It’s about trust. It’s about having fun along the way. It is more about holding space for others’ brilliance than being the sole source of answers, more about flexible shape-shifting to meet the oncoming challenges than holding fast to a five-year strategic plan.
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Edgar Villanueva (Decolonizing Wealth: Indigenous Wisdom to Heal Divides and Restore Balance)
“
We live in an age where people pride themselves on individualism and the concept of living authentically. The human race strives towards self-help and desires nothing if not constant self-improvement both inward and outward. So, I ask you, what can be more authentic than learning the truth? How can one form their unique self without first knowing more possibilities? How can a person truly strive for such grandiose dreams of self-improvement without the ability to listen to the advice and knowledge of others?
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Spencer Fraseur (The Irrational Mind: How To Fight Back Against The Hidden Forces That Affect Our Decision Making)
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Elite performers win in their minds first. The mind is a battleground where the greatest struggle takes place. The thoughts that win the battle for your mind will direct your life. Mental state affects physical performance. The mind constantly sends messages to the body, and the body listens and responds. Therefore, elite warriors train their minds to focus and think in a way that maximizes how they practice and how they perform in competition. Getting your mind right means managing two things: A) What you focus on. B) How you talk to yourself. If you focus on negative things and talk to yourself in negative ways, that will put you into a negative mindset. Your performance will suffer. If you focus on productive things and talk to yourself in productive ways, that will put you into a productive mindset. Your performance will be enhanced. We teach our players to replace low-performance self-talk with high-performance self-talk. We tell our players, “The voice in your mind is a powerful force. Take ownership of that force.
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Urban Meyer (Above the Line: Lessons in Leadership and Life from a Championship Program)
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If we want God to listen to us, we have to be prepared to listen to Him. And if we learn to listen to Him, then we eventually learn to listen to our fellow humans: the silent cry of the lonely, the poor, the weak, the vulnerable, the people in existential pain.
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Jonathan Sacks (Lessons in Leadership: A Weekly Reading of the Jewish Bible (Covenant & Conversation Book 8))
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People’s problems are like onions—they come in layers. Only after the outside layers are peeled off do they get down to the core problem. Sometimes people know what the real problem is but are afraid to start there; more often they are not even aware of what is underneath. When a person starts out talking to you about some bothersome problem, you generally hear only the ‘presenting problem.’ Active Listening effectively facilitates the helpee to move through the presenting problem and finally get down to the core problem.
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Dr. Thomas Gordon
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A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the quality of his actions and the integrity of his intent.
[Leadership]
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Leomenza
“
In Indian institutions, what often hinders growth is the reluctance of those at the top to listen to their juniors and subordinates. There is a belief that all decisions and ideas must come in a top-to-down manner. The line between leadership and bullying is a thin one.
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A.P.J. Abdul Kalam (My Journey: Transforming Dreams into Actions)
“
Please listen to me. Even the strongest and bravest must sometimes weep. It shows they have a great heart, one that can feel compassion for others. You are brave, Matthias. Already you have done great things for one so young. I am only a simple country-bred fieldmouse, but even I can see the courage and leadership in you. A burning brand shows the way, and each day your flame grows brighter. There is none like you, Matthias. You have the sign of greatness upon you. One day Redwall and all the land will be indebted to you. Matthias, you are a true Warrior.
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Brian Jacques (Redwall (Redwall, #1))
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There are, essentially, two compelling reasons why I believe the reading public should care about Fred and his work: First, he recognized the critical importance of learning during the earliest years. No one better understood how essential it is for proper social, emotional, cognitive, and language development to take place in the first few years of life. And no one did more to convince a mass audience in America of the value of early education. Second, he provided, and continues to provide, exemplary moral leadership. Fred Rogers advanced humanistic values because of his belief in Christianity, but his spirituality was completely eclectic; he found merit in all faiths and philosophies. His signature value was human kindness; he lived it and he preached it, to children, to their parents, to their teachers, to all of us everywhere who could take the time to listen.
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Maxwell King (The Good Neighbor: The Life and Work of Fred Rogers)
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God never downloads the whole plan at once; you have to discover it along the way. This is because the greater goal is not that we accomplish something but that we grow more intimate with our Lord. Those who listen well to God will find that God listens well to them, and they will accomplish a lot more. In
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Neil Cole (Journeys to Significance: Charting a Leadership Course from the Life of Paul (Jossey-Bass Leadership Network Series Book 48))
“
I am not the Leader - God is the real Leader. He calls me at times me to lead, at times to follow or at times to get out of the way. But most of all he calls me to encourage, appreciate, listen to and support GENEROUSLY those around me. I just try my best to pass on to others His inspired will and hope to not mess it up.
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Tom Krause
“
During my career, I would encounter numerous situations in which parties found themselves full of mistrust and anger, where it seemed that all doors had been closed. Ben-Gurion had shown me that listening is not just a key element of good leadership, it is the key, the means to unlock doors that have been slammed shut by bitter dispute and resignation.
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Shimon Peres (No Room for Small Dreams: Courage, Imagination and the Making of Modern Israel)
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How well we get along with ourselves depends largely on our internal leadership skills—how well we listen to our different parts, make sure they feel taken care of, and keep them from sabotaging one another. Parts often come across as absolutes when in fact they represent only one element in a complex constellation of thoughts, emotions, and sensations.
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Bessel van der Kolk (The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma)
“
There are those who will hate you for the wrong reasons; you must be shrewd but innocent around them. There are those who will hate you for the right reasons, you must listen to them.
Then there are those who will love you for the wrong reasons, you need them but never listen to them, and those who love you for the right reasons you must always keep near.
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Matshona Dhliwayo
“
Self-reliance is an America virtue but not a biblical value. Solomon wrote, "The way of fools seems right to them, but the wise listen to advice." (Proverbs 12:15) The word 'listen' carries with it the meaning of seeking out as well as receiving advice. A lot of pain can be prevented if leaders would just check in with their coach before a making a big decision.
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Gary Rohrmayer
“
Dear Lord, We pray for the leaders of this country and every other. May they not be swayed by false politics but listen instead to the spirit of truth. May they not harken to the false and bitter voices of a frightened world, but instead hear the angels who minister unto them. May the world make room for their leadership and resist no more their growth into greatness.
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Marianne Williamson (Illuminata: Thoughts, Prayers, Rites of Passage)
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At times we think it might be easier to play small, to hide, and, for a time, it might be. But the soul’s calling is much more powerful. It
never goes away. Listening to it brings us energy, peace, and a sense of excitement. Denying it—resisting our calling—is a path into
the abyss of despair. We then look to food, alcohol, and unhealthy sexual partners to soothe our agony.
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Kathy Sparrow (Ignite Your Leadership: Proven Tools for Leaders to Energize Teams, Fuel Momentum and Accelerate Results)
“
When angry at a colleague, Lincoln would fling off what he called a “hot” letter, releasing all his pent wrath. He would then put the letter aside until he cooled down and could attend the matter with a clearer eye. When Lincoln’s papers were opened at the turn of the twentieth century, historians discovered a raft of such letters, with Lincoln’s notation underneath; “never sent and never signed.” Such forbearance set an example for the team. One evening, Lincoln listened as Stanton worked himself into a fury against one of the generals. “I would like to tell him what I think of him,” Stanton stormed. “Why don’t you,” suggested Lincoln. “Write it all down.” When Stanton finished the letter, he returned and read it to the president. “Capital,” Lincoln said. “Now, Stanton, what are you going to do about it?” “Why, send it of course!” “I wouldn’t,” said the president. “Throw it in the waste-paper basket.” “But it took me two days to write.” “Yes, yes and it did you ever so much good. You feel better now. That is all that is necessary. Just throw it in the basket.” And after some additional grumbling, Stanton did just that.
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Doris Kearns Goodwin (Leadership: In Turbulent Times)
“
Every morning I wake up to have the same hope, that mankind had survived its own greed, its own desire to self-destruct, its own monopoly to destroy the environment regardless of the consequences, its own religious and ideological dogma that kept it in turmoil since inception….I listen to the morning news to find out that nothing had changed, and realize more certainly that we are living on a barrowed time, and sometime in the future, if we wake up there will be fewer and fewer of us who will wonder but never learn what went wrong….this is human history, keep repeating itself in destruction, greed and chaos, at the best of times it is organized chaos….and at the worst of time it is mayhem, all to serve the few….who leaves crumbs for us to continue the cycle…
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Husam Wafaei (Honourable Defection)
“
Where Are You Holding Up Your Team? If you are not asking the members of your team how you can serve them, you may be holding them up. To find out, go to each team member individually and ask, “What could I do for you that would make your job easier, make you more successful, and make the team better?” Listen without interrupting to what people have to say, and then try to figure out ways to do what you can to serve them.
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John C. Maxwell (Good Leaders Ask Great Questions: Your Foundation for Successful Leadership)
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Show vulnerability when assessing a difficult situation, but present a clear path forward. Become a student of the people you manage: avoid telling people what to feel, listen carefully, and manage individually. Prioritize yourself and seek support from other leaders to avoid emotional leaks that negatively affect your reports. Understand the challenges you and others may face in leadership positions and take steps to reduce them.
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Liz Fosslien (No Hard Feelings: The Secret Power of Embracing Emotions at Work)
“
At its core, the WHY is an origin story. Who we are is the sum total of all the experiences we’ve had growing up—the lessons we learned, the teachers we had and the things we did. In order to help your companion discover their WHY, you’ll need to listen to stories from their past. Their WHY represents who they are at their natural best and will be revealed through specific stories and experiences that affected their life and shaped who they are.
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Simon Sinek (Find Your Why: A practical leadership book to bring purpose to your team)
“
We have no obligation to endure or enable certain types of certain toxic relationships. The Christian ethic muddies these waters because we attach the concept of long-suffering to these damaging connections. We prioritize proximity over health, neglecting good boundaries and adopting a Savior role for which we are ill-equipped.
Who else we'll deal with her?, we say. Meanwhile, neither of you moves towards spiritual growth. She continues toxic patterns and you spiral in frustration, resentment and fatigue.
Come near, dear one, and listen. You are not responsible for the spiritual health of everyone around you. Nor must you weather the recalcitrant behavior of others. It is neither kind nor gracious to enable. We do no favors for an unhealthy friend by silently enduring forever. Watching someone create chaos without accountability is not noble. You won't answer for the destructive habits of an unsafe person. You have a limited amount of time and energy and must steward it well. There is a time to stay the course and a time to walk away.
There's a tipping point when the effort becomes useless, exhausting beyond measure. You can't pour antidote into poison forever and expect it to transform into something safe, something healthy. In some cases, poison is poison and the only sane response is to quit drinking it.
This requires honest self evaluation, wise counselors, the close leadership of the Holy Spirit, and a sober assessment of reality. Ask, is the juice worth the squeeze here. And, sometimes, it is. You might discover signs of possibility through the efforts, or there may be necessary work left and it's too soon to assess. But when an endless amount of blood, sweat and tears leaves a relationship unhealthy, when there is virtually no redemption, when red flags are frantically waved for too long, sometimes the healthiest response is to walk away.
When we are locked in a toxic relationship, spiritual pollution can murder everything tender and Christ-like in us. And a watching world doesn't always witness those private kill shots. Unhealthy relationships can destroy our hope, optimism, gentleness. We can lose our heart and lose our way while pouring endless energy into an abyss that has no bottom. There is a time to put redemption in the hands of God and walk away before destroying your spirit with futile diligence.
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Jen Hatmaker (For the Love: Fighting for Grace in a World of Impossible Standards)
“
Dr Sarabhai's leadership qualities were such that he could inspire even the junior-most person in an organization with a sense of purpose. In my opinion, there were some basic qualities that made him a great leader. Let me mention them one by one. Firstly, he was always ready to listen. In Indian institutions, what often hinders growth is the reluctance of those at the top to listen to their juniors and subordinates. There is a belief that all decisions and ideas must come in a top-to-down manner.
”
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A.P.J. Abdul Kalam (My Journey: Transforming Dreams into Actions)
“
Leadership is a skill you will need to learn to be successful in business. Good leaders are able to inspire their teams and achieve more than those who are overly forceful or too weak. The best business leaders have a mix of formal education and street smarts, stay focused on the mission, welcome feedback, and listen to their teams. They seek to bring out the best in people. Sometimes being a leader means making tough decisions—you have to be prepared to take the rap for whatever choices you make.
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Andrea Plos (Sources of Wealth)
“
Humility means that each leader’s relationship to other leaders is characterized by an acknowledgment that he deserves none of the recognition, power, or influence that his position affords him. It means knowing, as a leader, that as long as sin still lives inside you, you will need to be rescued from you. Humility means you love serving more than you crave leading. It means owning your inability rather than boasting in your abilities. It means always being committed to listen and learn. Humility means seeing fellow leaders not so much as serving your success but serving the one who called each of you. It means being more excited about your fellow leaders’ commitment to Christ than you are about their loyalty to you. It’s about fearing the power of position rather than craving it. It’s about being more motivated to serve than to be seen. Humility is always being ready to consider the concern of others for you, confess what God reveals through them, and to commit to personal change. Humility is
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Paul David Tripp (Lead: 12 Gospel Principles for Leadership in the Church)
“
Listening and oral communication Adaptability and creative responses to setbacks and obstacles Personal management, confidence, motivation to work toward goals, a sense of wanting to develop one’s career and take pride in accomplishments Group and interpersonal effectiveness, cooperativeness and teamwork, skills at negotiating disagreements Effectiveness in the organization, wanting to make a contribution, leadership potential10 Of seven desired traits, just one was academic: competence in reading, writing, and math.
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Daniel Goleman (Working With Emotional Intelligence)
“
Communication is complex. It’s not just the King’s English. Body language, gender connection, age connection, role connection, affluence and wealth connection, receiving or taking directions, and the state of mind of one person or another are all elements in communicating with someone. It’s not just being able to talk back and forth. It’s recognizing when to say it, how to say it, when to listen, whom you’re talking with, how they feel, what you’re trying to get down to, how important the circumstance is, what the necessity is timewise, and how rapidly the decision must be made.
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Bill Walsh (The Score Takes Care of Itself: My Philosophy of Leadership)
“
Our society is awash with founders, all listening to the same leadership podcasts, doing the same kettlebell lunges to improve grip and leg strength at the same time, then dissolving identical Tim Ferriss–approved muscle-building complexes into their post-workout shakes to transform their previously similar mesomorph bodies into something even more metabolically equivalent. All while making parallel grandiose-style projections about their own app, disruption, or innovation whereby their personal self-interest miraculously aligns with the interest of society writ large and places them as CEO/founder/servant-leader on the very prow of the vessel of civilization.
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Benjamin Lorr (The Secret Life of Groceries: The Dark Miracle of the American Supermarket)
“
Common sense was exactly what kingship, almost by definition, lacked: when the king's orders were executed no one dared to tell him honestly how they had turned out. With the absolute powers bestowed by kingship came an arrogance, a ruthlessness, an inflexibility, a habit of compulsion, an unwillingness to listen to reason, that no small community would have endured from any of its members-though the aggressive and humanly disagreeable qualities that make for such ambitious leadership might be found anywhere-as Margaret Mead discovered among the Mundugumor, whose leaders were known to the community as "really bad men," aggressive, gluttonous for power and prestige.
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”
Lewis Mumford (Technics and Human Development (The Myth of the Machine, Vol 1))
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It was at moments like these when I occasionally caught a glimpse of the warm, brotherly, and sometimes exasperating relationship between Barack Obama and Joe Biden, two very different personalities. The pattern was usually the same: President Obama would have a series of exchanges heading a conversation very clearly and crisply in Direction A. Then, at some point, Biden would jump in with, “Can I ask something, Mr. President?” Obama would politely agree, but something in his expression suggested he knew full well that for the next five or ten minutes we would all be heading in Direction Z. After listening and patiently waiting, President Obama would then bring the conversation back on course.
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James B. Comey (A Higher Loyalty: Truth, Lies, and Leadership)
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Under the leadership of religious professionals, modern worship has become passive—listening to a message and singing some songs. Seldom is there a call to service or an invitation to trust Christ. Baptisms take place inside the church where it is safe and comfortable rather than in public where there is opportunity to give witness to the saving grace of Christ. The great needs of society are left to para-church groups, government agencies, and other social service organizations. All the while the church is losing its muscle tone, its biceps are becoming loose and flabby and its belly is becoming round and soft. Not a pretty picture for one who once was toned and buff—a lean, mean fighting machine.
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Craig Olson
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You can manage people or you can lead people. You can be good at managing people, or you can be great at leading people. But if you can’t do either of these things very well, then you should probably start working somewhere else.
People aren’t always motivated by money. They’re motivated by relationships, by personal fulfillment, by status. The leadership skills of some people mean nothing, because those people don’t know how to connect with others.
In the real world, the best leaders are great at both managing people and leading people. They have people around them who they can trust, and they trust them to do the right thing. They inspire, and they listen. They show their followers that they care, and that they want to see them succeed.
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Rajeev Nanda
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POLLARD had known better, but instead of pulling rank and insisting that his officers carry out his proposal to sail for the Society Islands, he embraced a more democratic style of command. Modern survival psychologists have determined that this “social”—as opposed to “authoritarian”—form of leadership is ill suited to the early stages of a disaster, when decisions must be made quickly and firmly. Only later, as the ordeal drags on and it is necessary to maintain morale, do social leadership skills become important. Whalemen in the nineteenth century had a clear understanding of these two approaches. The captain was expected to be the authoritarian, what Nantucketers called a fishy man. A fishy man loved to kill whales and lacked the tendency toward self-doubt and self-examination that could get in the way of making a quick decision. To be called “fishy to the backbone” was the ultimate compliment a Nantucketer could receive and meant that he was destined to become, if he wasn’t already, a captain. Mates, however, were expected to temper their fishiness with a more personal, even outgoing, approach. After breaking in the green hands at the onset of the voyage—when they gained their well-deserved reputations as “spit-fires”—mates worked to instill a sense of cooperation among the men. This required them to remain sensitive to the crew’s changeable moods and to keep the lines of communication open. Nantucketers recognized that the positions of captain and first mate required contrasting personalities. Not all mates had the necessary edge to become captains, and there were many future captains who did not have the patience to be successful mates. There was a saying on the island: “[I]t is a pity to spoil a good mate by making him a master.” Pollard’s behavior, after both the knockdown and the whale attack, indicates that he lacked the resolve to overrule his two younger and less experienced officers. In his deference to others, Pollard was conducting himself less like a captain and more like the veteran mate described by the Nantucketer William H. Macy: “[H]e had no lungs to blow his own trumpet, and sometimes distrusted his own powers, though generally found equal to any emergency after it arose. This want of confidence sometimes led him to hesitate, where a more impulsive or less thoughtful man would act at once. In the course of his career he had seen many ‘fishy’ young men lifted over his head.” Shipowners hoped to combine a fishy, hard-driving captain with an approachable and steady mate. But in the labor-starved frenzy of Nantucket in 1819, the Essex had ended up with a captain who had the instincts and soul of a mate, and a mate who had the ambition and fire of a captain. Instead of giving an order and sticking with it, Pollard indulged his matelike tendency to listen to others. This provided Chase—who had no qualms about speaking up—with the opportunity to impose his own will. For better or worse, the men of the Essex were sailing toward a destiny that would be determined, in large part, not by their unassertive captain but by their forceful and fishy mate.
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Nathaniel Philbrick (In the Heart of the Sea: The Tragedy of the Whaleship Essex (National Book Award Winner))
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Women retained more information from the training, and those who were trained by them and listened to them did in fact learn more. But most farmers did not listen. They assumed women were less able, and therefore paid less attention to them. Along the same lines, when women in Bangladesh were trained to become line managers, they were just as good as men based on an objective assessment of their leadership and technical qualities, but they were perceived as less good by their line workers. And, presumably as a result, the performance of their lines also suffered, perversely confirming the prejudice that they were worse managers.39 What started as an unjustified preference against women resulted in women actually doing worse through no fault of their own, and this reinforced their inferior status.
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Abhijit V. Banerjee (Good Economics for Hard Times: Better Answers to Our Biggest Problems)
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I saw a television sketch that, with some variations, might seem familiar in many households. A husband is watching television and his wife if trying to engage him in conversation: Wife: Dear, the plumber didn’t come to fix the leak behind the water heater today. Husband: Uh-huh. Wife: The pipe burst today and flooded the basement. Husband: Quiet. It’s third down and goal to go. Wife: Some of the wiring got wet and almost electrocuted Fluffy. Husband: Darn it! Touchdown. Wife: The vet says he’ll be better in a week. Husband: Can you get me a Coke? Wife: The plumber told me that he was happy that our pipe broke because now he can afford to go on vacation. Husband: Aren’t you listening? I said I could use a Coke! Wife: And Stanley, I’m leaving you. The plumber and I are flying to Acapulco in the morning. Husband: Can’t you please stop all that yakking and get me a Coke? The trouble around here is that nobody ever listens to me. 5.
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John C. Maxwell (Be a People Person: Effective Leadership Through Effective Relationships)
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Anyone who’s ever been in a leadership role quickly learns that you’re squeezed between others’ lofty expectations and your own personal limitations. You realize that while others want you to be of impeccable character, you’re not always without fault. You learn that you can’t see around every corner, and even if you know your way forward everyone may not end up at the same destination, let alone be on time. You discover that despite your best efforts to introduce brilliant innovations, most of them don’t succeed. You find that you sometimes get angry and short, and that you don’t always listen carefully to what others have to say. You’re reminded that you don’t always treat everyone with dignity and respect. You recognize that others deserve more credit than they get, and that you’ve failed to say thank you. You know that sometimes you get, and accept, more credit than you deserve. In other words, you realize that you’re human.
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James M. Kouzes (A Leader's Legacy (J-B Leadership Challenge: Kouzes/Posner Book 136))
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Don’t be defensive. People will be reluctant to share feedback if they are afraid of hurting your feelings or having to justify their perceptions. Listen carefully. Relax and actively listen to understand what the other person is trying to tell you; be sensitive to how your nonverbal communication is affecting the other person’s willingness to share with you. Suspend judgment. Listen, don’t judge. Don’t worry about what you’re going to say, but rather work to understand what the other person is trying to tell you. Be welcoming and assume that the information is intended to help you be better rather than anything otherwise. Ask questions and ask for examples. Make sure you understand what is being said and learn about the context as well as the content. Say thank you. Let the other person know that you appreciate his or her feedback and that you can’t get any better without knowing more about yourself and how your actions affect others.
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James M. Kouzes (The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations)
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Oh, that this first-year guy messed up or something like that,” I said. “I would’ve found some way to make sure that he knew it wasn’t my fault.” “Me too. But that’s not what she did. She said, ‘Jerry, you remember that expansion analysis? Well, I made a mistake on it. It turns out that the law has just recently changed, and I missed it. Our expansion strategy is wrong.’ “I was dumfounded listening to her. I was the one who’d messed up, not Anita, but she—with much at stake—was taking responsibility for the error. Not even one comment in her conversation pointed to me. “ ‘What do you mean you made a mistake?’ I asked her after she hung up. ‘I was the one who didn’t check the pocket parts.’ This was her response: ‘It’s true you should’ve checked them. But I’m your first supervisor, and a number of times during the process I thought that I should remind you to check the pockets, but I never got around to asking until today. If I had asked when I felt I should’ve, none of this ever would have happened. So you made a mistake, yes. But so did I.
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Arbinger Institute (Leadership and Self-Deception: Getting Out of the Box)
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Leadership is about having clear & grand vision, taking initiatives, possessing courage to question the status quo, ability to set large goals, consistently inspire self & others towards those goals, being self motivated and capability to motivate others, being spirited & strong to surmount any obstacle on the path, humility & openness to listen and learn from others, strength to stand for what he believes is right, while being flexible enough to revisit & review his beliefs, ability to organize & shift paradigms of his own & others, ability to attract, retain, develop & work with bigger leaders than himself, ability to trust others & being trust worthy , to think big & not petty, being above self, kind & giving, ability to sacrifice for others and to be bereft of insecurities & suspicion, ability to take risks, learn from both success & failure, being able to forget & forgive mistakes and mishaps of others, being focused, patient & persistent, to possess an amazing ability to be simple & easy to understand, to communicate & express with clarity and above all, being human.
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Krishna Saagar
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Associated with Habit 5: Seek First to Understand, Then to Be Understood is the endowment of courage balanced with consideration. Does it take courage and consideration to not be understood first? Think about it. Think about the problems you face. You tend to think, “You need to understand me, but you don’t understand. I understand you, but you don’t understand me. So let me tell you my story first, and then you can say what you want.” And the other person says, “Okay, I’ll try to understand.” But the whole time they’re “listening,” they’re preparing their reply. They’re just pretending to listen, selectively listening. When you show your home movies or tell some chapter of your autobiography—“Let me tell you my experience”—the other person is tuned out unless he feels understood. What happens when you truly listen to another person? The whole relationship is transformed: “Someone started listening to me, and they seemed to savor my words. They didn’t agree or disagree, they just were listening, and I felt as if they were seeing how I saw the world. And in that process, I found myself listening to myself. I started to feel a worth in myself.
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Stephen R. Covey (Principle-Centered Leadership)
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A man lived by the side of the road and sold hot dogs. He was hard of hearing, so he had no radio. He had trouble with his eyes, so he read no newspapers. But he sold good hot dogs. This man put up signs on the highway advertising his wonderful hot dogs. He stood on the side of the road and cried, “Buy a hot dog, Mister?” And people bought his hot dogs. He increased his meat and bun orders, and he bought a bigger stove to take care of his trade. He made enough money to put his son through college. Unfortunately, the son came home from college an educated pessimist. He said, “Father, haven’t you been listening to the radio? Haven’t you been reading the newspaper? There’s a big recession on. The European situation is terrible, and the domestic situation is worse.” Whereupon the father thought, “Well, my son’s been to college. He reads the paper and he listens to the radio; he ought to know.” So the father cut down his meat and bun orders, took down his signs, and no longer bothered to stand out on the highway to sell his hot dogs. Of course, his sales fell overnight. “You’re right, son,” the father said to the boy. “We certainly are in the middle of a big recession.” Confidence
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John C. Maxwell (Be a People Person: Effective Leadership Through Effective Relationships)
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White turned the sheet of paper around and looked at it for several seconds. Then he began to laugh. After a few moments, MacDonald said, “What's funny?” White's laughter stopped as quickly as it had begun. He wiped his eyes and blew his nose. “I'm sorry,” he said. “I wasn't laughing at the answer. I don't begin to understand half of what's here. But that's obviously a father and a mother. and a son—a child—and the Capellans would have no way of knowing whether they were white or black.” When he and John had returned to Washington, what would he say to John? That he had ordered a great man to hide his greatness, to destroy what he had built? He knew what that would do to John, what it would do to their relationship. On the one hand he preached leadership of the revolution; on the other, he rejected leadership in others. "It's only your own vision you can see,” John would say. “To others’ visions you are blind." What would he say? What if John was right? What if the revolution were done, as much as leaders could do for it, and now it was up to the individual? What if the important battle now was to allow individual greatness once more to be expressed, to open up society again?
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James E. Gunn (The Listeners)
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In any case, we should expect that in due time we will be moved into our eternal destiny of creative activity with Jesus and his friends and associates in the “many mansions” of “his Father’s house.” Thus, we should not think of ourselves as destined to be celestial bureaucrats, involved eternally in celestial “administrivia.” That would be only slightly better than being caught in an everlasting church service. No, we should think of our destiny as being absorbed in a tremendously creative team effort, with unimaginably splendid leadership, on an inconceivably vast plane of activity, with ever more comprehensive cycles of productivity and enjoyment. This is the “eye hath not seen, neither ear heard” that lies before us in the prophetic vision (Isa. 64:4). This Is Shalom When Saint Augustine comes to the very end of his book The City of God, he attempts to address the question of “how the saints shall be employed when they are clothed in immortal and spiritual bodies.”15 At first he confesses that he is “at a loss to understand the nature of that employment.” But then he settles upon the word peace to describe it, and develops the idea of peace by reference to the vision of God—utilizing, as we too have done, the rich passage from 1 Corinthians 13. Thus he speaks of our “employment” then as being “the beatific vision.” The eternal blessedness of the city of God is presented as a “perpetual Sabbath.” In words so beautiful that everyone should know them by heart, he says, “There we shall rest and see, see and love, love and praise. This is what shall be in the end without end. For what other end do we propose to ourselves than to attain to the kingdom of which there is no end?” And yet, for all their beauty and goodness, these words do not seem to me to capture the blessed condition of the restoration of all things—of the kingdom come in its utter fullness. Repose, yes. But not as quiescence, passivity, eternal fixity. It is, instead, peace as wholeness, as fullness of function, as the restful but unending creativity involved in a cosmoswide, cooperative pursuit of a created order that continuously approaches but never reaches the limitless goodness and greatness of the triune personality of God, its source. This, surely, is the word of Jesus when he says, “Those who overcome will be welcomed to sit with me on my throne, as I too overcame and sat down with my Father on his throne. Those capable of hearing should listen to what the Spirit is saying to my people” (Rev. 3:21
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Dallas Willard (The Divine Conspiracy: Rediscovering Our Hidden Life In God)
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Dear Kid President: Kids are awesome because: • They inspire us to believe in our dreams. • They know that what really matters in life is hugs, animals, kindness, friendship, and love! • For kids, words like “can’t,” “don’t,” and “stop” are the real bad words. • Kids don’t declare wars (except the occasional thumb war, which is harmless). • Their official language is laughter. • They believe in things that they can’t see but know are real. • Kids look beyond race, religion, and ethnicity to recognize that we’re all connected. • They remind us that life is precious, play is important, and art, dance, and music make the world better. • They color outside the lines, can turn anything into a toy, and feel lots of feelings. • Kids are awesome because we are awesome, and if we look deep enough, we’d see that we are all still kids. I believe with all my heart that we should try to be more like kids instead of making them more like us! Let’s listen to their concerns, learn from their wisdom, and be inspired by their imagination. When we empower kids, we change the world. There’s more JOY, more HOPE, more POSSIBILITY. Kids aren’t who we were; they’re who we could be! Kid Ideas + Kid Leadership + Kid Lunches = Awesomesauce!
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Robby Novak (Kid President's Guide to Being Awesome)
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One of the most extraordinary examples of adaptation to immaturity in contemporary American society today is how the word abusive has replaced the words nasty and objectionable. The latter two words suggest that a person has done something distasteful, always a matter of judgment. But the use of the word abusive suggests, instead, that the person who heard or read the objectionable, nasty, or even offensive remark was somehow victimized by dint of the word entering their mind. This confusion of being “hurt” with being damaged makes it seem as though the feelings of the listener or reader were not their own responsibility, or as though they had been helplessly violated by another person’s opinion. If our bodies responded that way to “insults,” we would not make it very far past birth. The use of abusive rather than objectionable has enabled those who do not want to take responsibility for their own efforts to tyrannize others, especially leaders, with their “sensitivity.” The desire to be “inoffensive” has resulted in more than one news medium producing long lists of words, few of which are really nasty, that reporters should avoid using for fear of “hurting” someone. Obviously there are some words that are downright impolite if not always hostile and disparaging, but making everyone sensitive to the sensitivities of others plays into the hands of those who feel powerless.
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Edwin H. Friedman (A Failure of Nerve: Leadership in the Age of the Quick Fix)
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The most intriguing correlations obtained by the Minnesota study were also among the most unexpected. Social and political attitudes between twins reared apart were just as concordant as those between twins reared together: liberals clustered with liberals, and orthodoxy was twinned with orthodoxy. Religiosity and faith were also strikingly concordant: twins were either both faithful or both nonreligious. Traditionalism, or “willingness to yield to authority,” was significantly correlated. So were characteristics such as “assertiveness, drive for leadership, and a taste for attention.” Other studies on identical twins continued to deepen the effect of genes on human personality and behavior. Novelty seeking and impulsiveness were found to have striking degrees of correlation. Experiences that one might have imagined as intensely personal were, in fact, shared between twins. “Empathy, altruism, sense of equity, love, trust, music, economic behavior, and even politics are partially hardwired.” As one startled observer wrote, “A surprisingly high genetic component was found in the ability to be enthralled by an esthetic experience such as listening to a symphonic concert.” Separated by geographic and economic continents, when two brothers, estranged at birth, were brought to tears by the same Chopin nocturne at night, they seemed to be responding to some subtle, common chord struck by their genomes.
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Siddhartha Mukherjee (The Gene: An Intimate History)
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It's important to remember that having a conversation about us (LGBT) without us will usually be a recycling or preconceived ideas and misconceptions.
Can you imagine a group of male church leaders discussing the role of women in the church without females present. We would call that misogyny. Or church leadership discussing indigenous issues without ever consulting with indigenous people themselves to get insight into what their life experience is really all about. We would call that white supremacy/racism/elitism. The church has done a great deal of talking about us but rarely has spoken with us. So when church leaders discuss LGBT people, relationships and the community without speaking with or spending time getting to know LGBT people it does beg the question why. What is there to fear? Why the exclusion? Is this another evidence of homophobia?
It's time for the church to invite LGBT people into the conversation. For some this is a conversation about their thoughts and beliefs but for us it is about who we are. You can ask questions. What was it like to sit in church and hear the word abomination to describe your orientation. What was it like to get to the point of coming out knowing you might be rejected by those you've loved and a church you've served.? How did you find resolution of your Christian beliefs and your sexuality? In listening you will learn.
That's why it's so important to remember. No conversation about us, without us.
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Anthony Venn-Brown OAM
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SEVEN CHANGE MASTERY SHIFTS • Change Mastery Shift 1: From Problem Focus to Opportunity Focus. Effective leaders tend to perceive and to innovate on the opportunities inherent in change. • Change Mastery Shift 2: From Short-Term Focus to Long-Term Focus. Effective leaders don’t lose sight of their long-term vision in the midst of change. • Change Mastery Shift 3: From Circumstance Focus to Purpose Focus. Effective leaders maintain a clear sense of purpose, value, and meaning to rise above immediate circumstances. • Change Mastery Shift 4: From Control Focus to Agility Focus. Effective leaders understand that control is a management principle that yields a certain degree of results. However, agility, flexibility, and innovation are leadership principles that sustain results over the long haul. • Change Mastery Shift 5: From Self-Focus to Service. Effective leaders buffer their teams and organizations from the stress of change by managing, neutralizing, and/or transcending their own stress. • Change Mastery Shift 6: From Expertise Focus to Listening Focus. Effective leaders stay open and practice authentic listening to stay connected with others and to consider multiple, innovative solutions. • Change Mastery Shift 7: From Doubt Focus to Trust Focus. Effective leaders are more secure in themselves; they possess a sense that they can handle whatever may come their way; their self-awareness and self-trust are bigger than the circumstances of change.
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Kevin Cashman (Leadership from the Inside Out: Becoming a Leader for Life)
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But as people become anxious to be accepted by the group, their personal values and behaviors are exchanged for more negative ones. We can too easily become more intense, abusive, fundamentalist, fanatical—behaviors strange to our former selves, born out of our intense need to belong. This may be one explanation for why the Internet, which gave us the possibility of self-organizing, is devolving into a medium of hate and persecution, where trolls6 claiming a certain identity go to great efforts to harass, threaten, and destroy those different from themselves. The Internet, as a fundamental means for self-organizing, can’t help but breed this type of negative, separatist behavior. Tweets and texts spawn instant reactions; back and forth exchanges of only a few words quickly degenerate into comments that push us apart. Listening, reflecting, exchanging ideas with respect—gone. But this is far less problematic than the way the Internet has intensified the language of threat and hate. People no longer hide behind anonymity as they spew hatred, abominations, and lurid death threats at people they don’t even know and those that they do. Trolls, who use social media to issue obscene threats and also organize others to deluge a person with hateful tweets and emails, are so great a problem for people who come into public view that some go off Twitter, change their physical appearance, or move in order to protect their children.7 Reporters admit that they refuse to publish about certain issues because they fear the blowback from trolls.
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Margaret J. Wheatley (Who Do We Choose to Be?: Facing Reality, Claiming Leadership, Restoring Sanity)
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Both we and the Drakon look alike externally and we both look like humans. The difference between the two of us is that we, as Nomorians, are a peaceful species who spent their time and energy on scientific advancements. Drakons, on the other hand, are mainly about military and weaponry and going into wars. They were not like this hundreds of years ago but some dramatic event changed all of their priorities and made them what they are now. That is a story that we can discuss later. “They went to wars under the leadership of Zondar. He was a fearless immortal who had been leading Drakons for hundreds of years. No one knew the truth about where he came from or how he became immortal but the Drakons feared and respected him very much. “Due to the fact that we are a peaceful species and our main focus was on the welfare of our kind, except for a small army that we had, we did not have enough firepower to win such a war. “If Gonar had not encouraged the twelve councilors of Nomory to listen to me and start building a weaponry science department, we would not have the chance to escape from our planet. We would have been killed immediately after the invasion. “During my last meeting with the councilors and because all the signs showed we were going to lose this war, I suggested to send one hundred of our best scientists covered by our small army to another planet which we called Bluwenda, the name we used for planet Earth. The idea was to send them to Earth, twenty years in the past to give them a chance to build a stronger army with more advanced weaponry in case we lost the war. So we would be ready to repel the attack and win
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Mohamed Moshrif (Legends: The Beginning)
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I DO NOT BELIEVE that such groups as these which I found my way to not long after returning from Wheaton, or Alcoholics Anonymous, which is the group they all grew out of, are perfect any more than anything human is perfect, but I believe that the Church has an enormous amount to learn from them. I also believe that what goes on in them is far closer to what Christ meant his Church to be, and what it originally was, than much of what goes on in most churches I know. These groups have no buildings or official leadership or money. They have no rummage sales, no altar guilds, no every-member canvases. They have no preachers, no choirs, no liturgy, no real estate. They have no creeds. They have no program. They make you wonder if the best thing that could happen to many a church might not be to have its building burn down and to lose all its money. Then all that the people would have left would be God and each other. The church often bears an uncomfortable resemblance to the dysfunctional family. There is the authoritarian presence of the minister—the professional who knows all of the answers and calls most of the shots—whom few ever challenge either because they don’t dare to or because they feel it would do no good if they did. There is the outward camaraderie and inward loneliness of the congregation. There are the unspoken rules and hidden agendas, the doubts and disagreements that for propriety’s sake are kept more or less under cover. There are people with all sorts of enthusiasms and creativities which are not often enough made use of or even recognized because the tendency is not to rock the boat but to keep on doing things the way they have always been done.
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Frederick Buechner (Listening to Your Life: Daily Meditations with Frederick Buechner – The Acclaimed Novelist-Preacher on Imagination)
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You have to eat the shit," he repeated over and over during one of our first sessions. He had the tone and zeal of a boxing trainer. "Shit tastes good!"
"What does that even mean?" I chuckled.
"Don't laugh," he said sternly. Marshall told me that my job wasn't to cook food. It wasn't about looking at numbers or commanding people, either. My company would live or die based on my capacity to eat shit and like it. "I am going to watch you eat as many bowls of shit as our time will allow," he said. We had plenty of time.
Eating shit meant listening. Eating shit meant acknowledging my errors and shortcomings. Eating shit meant facing confrontations that made me uncomfortable. Eating shit meant putting my cell phone away when someone was talking to me. Eating shit meant not fleeing. Eating shit meant being grateful. Eating shit meant controlling myself when people fell short of expectations. Eating shit meant putting others before myself.
This last detail was important. With Dr. Eliot, I got away with describing my MO as self-destructive--my managerial tendencies were harmful, but only to me. Now, according to Marshall, I was using that assessment as cover for my poor behavior. In my mind, all the people who had left Momofuku were leaving me. When they failed at their jobs, they were betraying me. Marshall pointed out the ugly truth that this belied. I believed that the people at Momofuku were there to serve me.
I had always wielded my dedication to Momofuku with great arrogance. Friendships could crumble, hearts could break, cooks could fall to their knees and cry: all collateral damage in the noble pursuit of bringing good food to more people. I believed that I was Momofuku and that everything I did was for Momofuku. Therefore, whatever was good for me was good for Momofuku.
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David Chang (Eat a Peach)
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In conclusion, the American century is not over, if by that we mean the extraordinary period of American pre-eminence in military, economic, and soft power resources that have made the United States central to the workings of the global balance of power, and to the provision of global public goods. Contrary to those who proclaim this the Chinese century, we have not entered a post-American world. But the continuation of the American century will not look like it did in the twentieth century. The American share of the world economy will be less than it was in the middle of the last century, and the complexity represented by the rise of other countries as well as the increased role of non-state actors will make it more difficult for anyone to wield influence and organize action. Analysts should stop using clichés about unipolarity and multipolarity. They will have to live with both in different issues at the same time. And they should stop talking and worrying about poorly specified concepts of decline that mix many different types of behavior and lead to mistaken policy conclusions. Leadership is not the same as domination. America will have to listen in order to get others to enlist in what former Secretary of State Hillary Clinton called a multipartner world. It is important to remember that there have always been degrees of leadership and degrees of influence during the American century. The United States never had complete control. As we saw in Chapter 1, even when the United States had preponderant resources, it often failed to get what it wanted. And those who argue that the complexity and turmoil of today’s entropic world is much worse than the past should remember a year like 1956 when the United States was unable to prevent Soviet repression of a revolt in Hungary, French loss of Vietnam, or the Suez invasion by our allies Britain, France, and Israel. One should be wary of viewing the past through rose-tinted glasses. To borrow a comedian’s line, “hegemony ain’t what it used to be, but then it never was.” Now, with slightly less preponderance and a much more complex world, the United States will need to make smart strategic choices both at home and abroad if it wishes to maintain its position. The American century is likely to continue for a number of decades at the very least, but it will look very different from how it did when Henry Luce first articulated it.
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Joseph S. Nye Jr. (Is the American Century Over? (Global Futures))