Join Our Team Quotes

the lost women I need to know their names those women I would have walked with, jauntily the way men go in groups swinging their arms, and the ones those sweating women whom I would have joined After a hard game to chew the fat what would we have called each other laughing joking into our beer? where are my gangs, my teams, my mislaid sisters? all the women who could have known me, where in the world are their names?

Our destiny is to join a tremendously creative team effort, under unimaginably splendid leadership, on an inconceivably vast plane of activity, with ever more comprehensive cycles of productivity and enjoyment.

Visionaries saw humanity’s untapped potential and the unlimited possibilities in the unseen world and they brought them forth. Join the club and bring forth what our world and humanity needs in your generation and generations to come...

It's common to think of people in the military as conformists. But that's far from the truth in our community. Some pretty capable and colorful types join the SEAL teams, looking for bigger challenges than their high-flying careers or other interesting backgrounds can offer. Whether doctors, lawyers, longshoreman, college dropout, engineer or NCAA Division I superathlete, they were more than just good special operators. They were a cohesive team whose strength came from their widely diverse talents, educational backgrounds, upbringings, perspectives, and capabilities. They're all-American and patriotic, with a combination of practical intelligence and willpower that you don't want to get crossways with. Streetwise, innovative, adaptable, and often highly intellectual--these are all words that apply to the community. And the majority are so nice that it can be hard to envision their capacity for violent mayhem. BUD/S filters out four of five aspirants, leaving behind only the hardest and most determined--the best. I was so proud and humbled to be part of the brotherhood.

The number one job of a leader is to wake up every morning, point to the horizon, and let everybody on the team know where the organization is going. The number two job of a leader is to explain, in clear and simple terms, why the story of going to and arriving at that specific destination matters. The number three job of a leader is to analyze the skills and abilities of each team member and find them an important role to play in that story. All human beings long for a mission. We are all born self-identifying as heroes in a story and we know, even as children, that our existence on this planet matters. Not only this, but as communal beings, every person longs to join a team on a serious and important mission. This is why dynamic leaders are able to attract top talent. Every dynamic leader you know or have ever heard of had a mission burning inside them that other people wanted to join. Great leaders become great because their mission makes them great. There are no exceptions.

Technology and its isolating effects Technology in the form of computers, cellphones, and the Internet have increased productivity, access to information, and the ability to communicate. Personally, we love computers — they've enabled us to write more and to research with greater ease than ever. Sometimes we spend days at a time holed up in our offices, banging away on the computer and not speaking to other living beings. Yet, because we don't want to lose real, face-to-face communication, we try to monitor our isolation to make sure we don't go overboard with cyber communication. Unfortunately, some people find themselves drawn into a digital, virtual world that becomes more exciting than their real lives. They spend day after day socializing on MySpace, Facebook, Twitter, and online gaming sites. They lose contact with the people around them, and they become fully absorbed in their virtual selves. Consider the following ways in which many people choose to relate to others: Joining a World of Warcraft team rather than the soccer team Participating in live Webcasts rather than meeting up

Now,” Samite continued, “after Essel has just spent time warning you about generalities and how they often don’t apply, I’m going to use some. Because some generalities are true often enough that we have to worry about them. So here’s one: men will physically fight for status. Women, generally, are more clever. The why of it doesn’t matter: learned, innate, cultural, who cares? You see the chest-bumping, the name-calling, performing for their fellows, what they’re really doing is getting the juices flowing. That interval isn’t always long, but it’s long enough for men to trigger the battle juice. That’s the terror or excitation that leads people to fight or run. It can be useful in small doses or debilitating in large ones. Any of you have brothers, or boys you’ve fought with?” Six of the ten raised their hands. “Have you ever had a fight with them—verbal or physical—and then they leave and come back a little later, and they’re completely done fighting and you’re just fully getting into it? They look like they’ve been ambushed, because they’ve come completely off the mountain already, and you’ve just gotten to the top?” “Think of it like lovemaking,” Essel said. She was a bawdy one. “Breathe in a man’s ear and tell him to take his trousers off, and he’s ready to go before you draw your next breath. A woman’s body takes longer.” Some of the girls giggled nervously. “Men can switch on very, very fast. They also switch off from that battle readiness very, very fast. Sure, they’ll be left trembling, sometimes puking from it, but it’s on and then it’s off. Women don’t do that. We peak slower. Now, maybe there are exceptions, maybe. But as fighters, we tend to think that everyone reacts the way we do, because our own experience is all we have. In this case, it’s not true for us. Men will be ready to fight, then finished, within heartbeats. This is good and bad. “A man, deeply surprised, will have only his first instinctive response be as controlled and crisp as it is when he trains. Then that torrent of emotion is on him. We spend thousands of hours training that first instinctive response, and further, we train to control the torrent of emotion so that it raises us to a heightened level of awareness without making us stupid.” “So the positive, for us Archers: surprise me, and my first reaction will be the same as my male counterpart’s. I can still, of course, get terrified, or locked into a loop of indecision. But if I’m not, my second, third, and tenth moves will also be controlled. My hands will not shake. I will be able to make precision movements that a man cannot. But I won’t have the heightened strength or sensations until perhaps a minute later—often too late. “Where a man needs to train to control that rush, we need to train to make it closer. If we have to climb a mountain more slowly to get to the same height to get all the positives, we need to start climbing sooner. That is, when I go into a situation that I know may be hazardous, I need to prepare myself. I need to start climbing. The men may joke to break the tension. Let them. I don’t join in. Maybe they think I’m humorless because I don’t. Fine. That’s a trade I’m willing to make.” Teia and the rest of the girls walked away from training that day somewhat dazed, definitely overwhelmed. What Teia realized was that the women were deeply appealing because they were honest and powerful. And those two things were wed inextricably together. They said, I am the best in the world at what I do, and I cannot do everything. Those two statements, held together, gave them the security to face any challenge. If her own strengths couldn’t surmount an obstacle, her team’s strengths could—and she was unembarrassed about asking for help where she needed it because she knew that what she brought to the team would be equally valuable in some other situation.

How can we use our sports fanaticism as a countercultural witness? I suppose we have to look at sports culture and act counter to that. Sports culture says rival fans are enemies. It says that we hate each other, and if Satan and his minions were playing our rival in an exhibition, we’d show up at the game carrying a pitchfork. That’s why I think the most countercultural thing we can do is partner with our rivals to bring glory to God. Join forces and feed the hungry, heal the sick, and comfort those in despair. And when someone asks why these hated rivals have joined forces, we can say because we love God more than we love our team, and we hate sin more than we hate our rival.

I got up to get another glass of water when Zac asked from his spot still at the stove, breaking up the two pounds of ground beef he’d added to the vegetables. “Vanny, were you gonna want me to help you with your draft list again this year?” I groaned. “I forgot. My brother just messaged me about it. I can’t let him win again this year, Zac. I can’t put up with his crap.” He raised his hand in a dismissive gesture. “I got you. Don’t worry about it.” “Thank—what?” Aiden had his glass halfway to his mouth and was frowning. “You play fantasy football?” he asked, referring to the online role-playing game that millions of people participated in. Participants got to build imaginary teams during a mock draft, made up of players throughout the league. I’d been wrangled into playing against my brother and some of our mutual friends about three years ago and had joined in ever since. Back then, I had no idea what the hell a cornerback was, much less a bye week, but I’d learned a lot since then. I nodded slowly at him, feeling like I’d done something wrong. The big guy’s brow furrowed. “Who was on your team last year?” I named the players I could remember, wondering where this was going and not having a good feeling about it. “What was your defensive team?” There it went. I slipped my hands under the counter and averted my eyes to the man at the stove, cursing him silently. “So you see…” The noise Zac tried to muffle was the most obvious snicker in the world. Asshole. “Was I not on your team?” I gulped. “So you see—” “Dallas wasn’t your team?” he accused me, sounding… well, I didn’t know if it was hurt or outraged, but it was definitely something. “Ahh…” I slid a look at the traitor who was by that point trying to muffle his laugh. “Zac helped me with it.” It was the thump that said Zac’s knees hit the floor. “Look, it isn’t that I didn’t choose you specifically. I would choose you if I could, but Zac said Minnesota—” “Minne-sota.” Jesus, he’d broken the state in two. The big guy, honest to God, shook his head. His eyes went from me to Zac in… yep, that was outrage. Aiden held out his hand, wiggling those incredibly long fingers. “Let me see it.” “See what?” “Your roster from last year.” I sighed and pulled my phone out of the fanny pack I still had around my waist, unlocking the screen and opening the app. Handing it over, I watched his face as he looked through my roster and felt guilty as hell. I’d been planning on choosing Dallas just because Aiden was on the team, but I really had let Zac steer me elsewhere. Apparently, just because you had the best defensive end in the country on your team, didn’t mean everyone else held up their end of the bargain. Plus, he’d missed almost the entire season. He didn’t have to take it so personally.

My studio team and I approached the creation of this series with enthusiasm, wit, sincerity and sometimes more than a dash of humour. Is the result just another foray into the clichés of Orientalism? I think not. For the most part the people photographed became co-conspirators in our elaborate game of recreating reality. They enjoyed chai with us and a morning samosa (we most always shoot in the early morning since it is the best time to utilize available light). Our models were indeed “posed and paid”, but they cooperated by suggesting so many things themselves… eagerly grasping the process we were undertaking and joining in the creation of what generally became more than just a photo shoot. Each session in the studio became an “event”…an episode of manufactured expression in which all participated and all remembered.

So I got lucky. But then again, it took me many hundreds of rejections to manage to find that luck. I am sure there is a lesson n that somewhere. Someone had taken a punt and had faith in me. I wouldn’t let them down, and I would be eternally grateful to them for giving me that chance to shine. Once DLE were on board, a few other companies joined them. It’s funny how, once one person backs you, somehow other people feel more comfortable doing the same. I guess most people don’t like to trailblaze. So before I knew it, suddenly, from nothing, I had the required funds for a place on the team. (In fact I was about £600 short, but Dad helped me out on that one, and refused to hear anything about ever being paid back. Great man.) The dream of an attempt on Everest was now about to become a reality. So many people over the years have asked me how to get sponsorship, but there is only one magic ingredient. Action. You just have to keep going. Then keep going some more. Our dreams are just wishes, if we never follow them through with action. And in life, you have got to be able to light your own fire. The reality of planning big expeditions is often tedious and frustrating. There is no glamour in yet another potential sponsor’s rejection letter, and I have often felt my own internal fire flickering close to snuff point. Action is what keeps it alight.

When the service began, I was not surprised to hear the angelic hosts join with the worship team. In fact, several people in the church testified to hearing the angels. After the service, we traveled to Tim Horton’s for a late dinner. We returned to Botwood to find Margaret waiting for us, and she kindly directed us to our separate rooms for the night. The Holy Spirit was still hovering very close to me, and as soon as the door closed behind my host, the Lord began to speak to me. I immediately began to pray and worship the Lord. Once again, the Lord had me begin reading from Revelation 4. It was about 3:30 A.M. when I fell into a peaceful sleep praying in the Spirit. I awoke to the sound of the Lord’s voice speaking to me. “Kevin, get up; it’s time to go to work.” I opened my eyes and looked around the room. My mind began to race. I looked at the clock, and it was just 5:00 A.M. I had only been asleep for a short while. I sleepily said, “Lord, what could you possibly want me to do at this hour?” “Walk downstairs and prophesy to Margaret,” He said. I protested, “Lord, I don’t even know Margaret.” He said, “Don’t worry. I know her. Just say what I tell you to say.” “But Lord, It’s only 5 A.M., and nobody is awake at 5 A.M.” He answered, “Margaret is awake. She is in the kitchen. She is praying and having tea and a scone. Go to her now.” In my natural mind this seemed totally insane! Me? Prophesy? Suddenly the anointing and presence of the Lord intensified, and I found myself dressed. The next thing I knew I was walking down the hallway toward the stairs. All at once, there was a still, small voice speaking into my left ear. I was being told many things about Margaret. I was hearing the secrets of her heart. When I walked into the kitchen, she was there. She was having tea and a scone. I asked her what she was doing, and she told me that she was praying. PROPHESYING ABOUT ANGELS I said, “Margaret, I think God wants me to tell you something!” Her eyes grew as big as saucers as I launched into a litany of words about angels. I was as shocked as she was! I was able to speak in great detail about angels to her. “Your angel is very precious to you, and it has a name; your angel’s name is Charity. Your very nature is much like your angel. You are full of the love of God. The Lord is going to open your eyes to see your angel again. It is going to happen soon.” Somewhere in the middle of this heavenly utterance Margaret burst into tears! Then something else rather extraordinary began to happen. Gold dust began to rain down into the kitchen! Gold started to cover the kitchen table and our faces. After a few minutes, Margaret regained her composure, and I took a seat at the table with her. She shared with me her journey and how God had always ministered to her using the realm of angels as confirmation of everything that I had just spoken to her. We continued to fellowship together while enjoying tea and scones for the next hour and a half. Margaret gave me a copy of the book, Good Morning, Holy Spirit. Later, I took this Benny Hinn book along with me into the wilderness of Newfoundland where I had a life-changing encounter with the Holy Spirit in a tiny cabin. Margaret and I were joined by two friends for breakfast, and the Lord continued to move. Jennifer received the revelation that she was supposed to give an angel’s feather she had found to our hostess.

Ever since the 1960s, upon the urging of Dr. T. Berry Brazelton and the all-knowing Dr. Spock,* mothers have been encouraged to read to their children at a very early age. For toddlers and preschoolers who relish this early diet of literacy, libraries become a second home, story hour is never long enough, and parents can’t finish a book without hearing a little voice beg, “Again… again.” For most literary geek girls, it’s at this age that they discover their passion for reading. Whether it’s Harold and the Purple Crayon or Strega Nona, books provide the budding literary she-geek with a glimpse into an all-new world of magic and make-believe—and once she visits, she immediately wants to apply for full-time citizenship. “We tell ourselves stories in order to live.” —author Joan Didion, in The White Album While some children spend their summers sweating on community sports teams or learning Indigo Girls songs at sleep-away camp, our beloved bookworms are more interested in joining their local library’s summer reading program, completing twenty-five books during vacation, and earning a certificate of recognition signed by their city’s mayor. (Plus, that Sony Bloggie Touch the library is giving away to the person who logs the most hours reading isn’t the worst incentive, either. It’ll come in handy for that book review YouTube channel she’s been thinking about starting!) When school starts back up again, her friends will inevitably show off their tan lines and pony bead friendship bracelets, and our geek girl will politely oblige by oohing and aahing accordingly. But secretly she’s bursting with pride over her summer’s battle scars—the numerous paper cuts she got while feverishly turning the pages of all seven Harry Potter books.

SCULLEY. Pepsi executive recruited by Jobs in 1983 to be Apple’s CEO, clashed with and ousted Jobs in 1985. JOANNE SCHIEBLE JANDALI SIMPSON. Wisconsin-born biological mother of Steve Jobs, whom she put up for adoption, and Mona Simpson, whom she raised. MONA SIMPSON. Biological full sister of Jobs; they discovered their relationship in 1986 and became close. She wrote novels loosely based on her mother Joanne (Anywhere but Here), Jobs and his daughter Lisa (A Regular Guy), and her father Abdulfattah Jandali (The Lost Father). ALVY RAY SMITH. A cofounder of Pixar who clashed with Jobs. BURRELL SMITH. Brilliant, troubled hardware designer on the original Mac team, afflicted with schizophrenia in the 1990s. AVADIS “AVIE” TEVANIAN. Worked with Jobs and Rubinstein at NeXT, became chief software engineer at Apple in 1997. JAMES VINCENT. A music-loving Brit, the younger partner with Lee Clow and Duncan Milner at the ad agency Apple hired. RON WAYNE. Met Jobs at Atari, became first partner with Jobs and Wozniak at fledgling Apple, but unwisely decided to forgo his equity stake. STEPHEN WOZNIAK. The star electronics geek at Homestead High; Jobs figured out how to package and market his amazing circuit boards and became his partner in founding Apple. DEL YOCAM. Early Apple employee who became the General Manager of the Apple II Group and later Apple’s Chief Operating Officer. INTRODUCTION How This Book Came to Be In the early summer of 2004, I got a phone call from Steve Jobs. He had been scattershot friendly to me over the years, with occasional bursts of intensity, especially when he was launching a new product that he wanted on the cover of Time or featured on CNN, places where I’d worked. But now that I was no longer at either of those places, I hadn’t heard from him much. We talked a bit about the Aspen Institute, which I had recently joined, and I invited him to speak at our summer campus in Colorado. He’d be happy to come, he said, but not to be onstage. He wanted instead to take a walk so that we could talk. That seemed a bit odd. I didn’t yet

Success comes with an inevitable problem: market saturation. New products initially grow just by adding more customers—to grow a network, add more nodes. Eventually this stops working because nearly everyone in the target market has joined the network, and there are not enough potential customers left. From here, the focus has to shift from adding new customers to layering on more services and revenue opportunities with existing ones. eBay had this problem in its early years, and had to figure its way out. My colleague at a16z, Jeff Jordan, experienced this himself, and would often write and speak about his first month as the general manager of eBay’s US business. It was in 2000, and for the first time ever, eBay’s US business failed to grow on a month-over-month basis. This was critical for eBay because nearly all the revenue and profit for the company came from the US unit—without growth in the United States, the entire business would stagnate. Something had to be done quickly. It’s tempting to just optimize the core business. After all, increasing a big revenue base even a little bit often looks more appealing than starting at zero. Bolder bets are risky. Yet because of the dynamics of market saturation, a product’s growth tends to slow down and not speed up. There’s no way around maintaining a high growth rate besides continuing to innovate. Jeff shared what the team did to find the next phase of growth for the company: eBay.com at the time enabled the community to buy and sell solely through online auctions. But auctions intimidated many prospective users who expressed preference for the ease and simplicity of fixed price formats. Interestingly, our research suggested that our online auction users were biased towards men, who relished the competitive aspect of the auction. So the first major innovation we pursued was to implement the (revolutionary!) concept of offering items for a fixed price on ebay.com, which we termed “buy-it-now.” Buy-it-now was surprisingly controversial to many in both the eBay community and in eBay headquarters. But we swallowed hard, took the risk and launched the feature . . . and it paid off big. These days, the buy-it-now format represents over $40 billion of annual Gross Merchandise Volume for eBay, 62% of their total.65

Sitting with some of the other members of the Scholastic Decathlon team, quiet, studious Martha Cox heard snatches of the lunchtime poetry. Her ears instantly pricked up. "What's going on?" she asked, her eyes bright. Betty Hong closed her book and leaned close. "Taylor McKessie told me all about it," she whispered. Betty told Martha about next week's poetry-reading assembly and how Taylor was trying to help half the starting basketball team locate their muse. "That's totally fresh!" Martha cried. "Too bad I'm not in Ms Barrington's English class." Betty made a face. "You like poetry stuff? I thought you were into maths and science." "I like it all," Martha replied. "I love astronomy and hip-hop-" Betty rolled her eyes. "Not hip-hop again." "Word, girl," Martha replied. "You know I've been bustin' out kickin' rhymes for years. It helps me remember lessons, like last night's astronomy lecture." "No," Betty said. "You didn't make up a rap to that." "Just watch," Martha cried. Leaping out of her chair, she began to chant, freestyle: "At the centre of our system is the molten sun, A star that burns hot, Fahrenheit two billion and one. But the sun, he ain't alone in the heavenly sphere, He's got nine homeys in orbit, some far, some near. Old Mercury's crowding in 'bout as close as he can, Yo, Merc's a tiny planet who loves a tan.... Some kids around Martha heard her rap. They really got into it, jumping up from their tables to clap and dance. The beat was contagious. Martha started bustin' some moves herself. She kept the rap flowing, and more kids joined the party.... "Venus is next. She's a real hot planet, Shrouded by clouds, hot enough to melt granite. Earth is the third planet from the sun, Just enough light and heat to make living fun. Then comes Mars, a planet funky and red. Covered with sand, the place is pretty dead. Jupiter's huge! The largest planet of all! Saturn's big, too, but Uranus is small. So far away, the place is almost forgotten, Neptune's view of Earth is pretty rotten. And last but not least, Pluto's in a fog, Far away and named after Mickey's home dog. Yo, that's all the planets orbiting our sun, But the Milky Way galaxy is far from done!" When Martha finished her freestyle, hip-hop flow, the entire cafeteria burst into wild applause. Troy, Chad, Zeke, and Jason had been clapping and dancing, too. Now they joined in the whooping and hollering. "Whoa," said Chad. "Martha's awesome.

- I’m a normal kid, I was raised by television. The secret to great barbeque: only Oscar knows it. Life should be so simple as enjoying ribs, farting, crapping, pissing, fucking and drinking, and maybe smoking too, but anything other than that is too complicated, life should be simple. It is not. - Work? You would go to work even if there’s a chance your job’s imaginary? Imaginary or not, the questions Max poses remain as relevant for Frank, Sam, and Oscar as they are for us. A slight hangover won’t be best friends with any kind of daylight and while this one wasn’t particularly hazardous, they wouldn’t be having any of it. "...the lunatic is on the grass." Surely if you see a bunch of people having a picnic in a park that would turn your head wouldn’t it? How normal a picnic really is? When was the last time you saw one happening? Not in a movie, in real life. If a man’s hat falls to the ground, said man is expected to pick it up. That’s the premise. I’m not some pissy little kid who stopped believing in God because some priests rape kids. I don’t believe in God because I can’t be sure of its existence. I’m not some pissy little kid who stopped believing in God because the church raped kids. I don’t believe in God because I can’t be sure of its existence. Nothing is wrong. You don’t take another man’s hat, another man’s ride, or another man’s woman. Those are universal laws. - You do not take another man’s hat, another man’s ride, or another man's woman. Universal laws, Rosa. - Jesus, no. That won’t be necessary Mr. Coyote. If there’s one thing I’ve learned through the course of my life is this: loaded guns make pretty compelling arguments, and it’s not like I was the star in the debate team in high school. A lot of dinners are joined by assholes, people that don’t matter, and good friends too, but breakfast are kind of elite. You have breakfast with fewer people in your life and most of the time those people you have breakfast with are the good ones. - That’s the thing: I don’t know. I’m aware of the fact that guns might not be the ultimate protection when what we’re facing is the truth, we’re coming to terms with our reality, but we don’t know what we might find out there and if by god there’s an imaginary monster or something waiting there for us, I’d rather have ammo than luck No gun will ever protect a man as he prepares to meet his maker. Personally, I think half a burger is something you can have regardless of how hungry you are. Air conditioning is a marvel of modern science, how could we have lived without it? In the end, there was no greener grass than Texas.

told my people that I wanted only the best, whatever it took, wherever they came from, whatever it cost. We assembled thirty people, the brightest cybersecurity minds we have. A few are on loan, pursuant to strict confidentiality agreements, from the private sector—software companies, telecommunications giants, cybersecurity firms, military contractors. Two are former hackers themselves, one of them currently serving a thirteen-year sentence in a federal penitentiary. Most are from various agencies of the federal government—Homeland Security, CIA, FBI, NSA. Half our team is devoted to threat mitigation—how to limit the damage to our systems and infrastructure after the virus hits. But right now, I’m concerned with the other half, the threat-response team that Devin and Casey are running. They’re devoted to stopping the virus, something they’ve been unable to do for the last two weeks. “Good morning, Mr. President,” says Devin Wittmer. He comes from NSA. After graduating from Berkeley, he started designing cyberdefense software for clients like Apple before the NSA recruited him away. He has developed federal cybersecurity assessment tools to help industries and governments understand their preparedness against cyberattacks. When the major health-care systems in France were hit with a ransomware virus three years ago, we lent them Devin, who was able to locate and disable it. Nobody in America, I’ve been assured, is better at finding holes in cyberdefense systems or at plugging them. “Mr. President,” says Casey Alvarez. Casey is the daughter of Mexican immigrants who settled in Arizona to start a family and built up a fleet of grocery stores in the Southwest along the way. Casey showed no interest in the business, taking quickly to computers and wanting to join law enforcement. When she was a grad student at Penn, she got turned down for a position at the Department of Justice. So Casey got on her computer and managed to do what state and federal authorities had been unable to do for years—she hacked into an underground child-pornography website and disclosed the identities of all the website’s patrons, basically gift-wrapping a federal prosecution for Justice and shutting down an operation that was believed to be the largest purveyor of kiddie porn in the country. DOJ hired her on the spot, and she stayed there until she went to work for the CIA. She’s been most recently deployed in the Middle East with US Central Command, where she intercepts, decodes, and disrupts cybercommunications among terrorist groups. I’ve been assured that these two are, by far, the best we have. And they are about to meet the person who, so far, has been better. There is a hint of reverence in their expressions as I introduce them to Augie. The Sons of Jihad is the all-star team of cyberterrorists, mythical figures in that world. But I sense some competitive fire, too, which will be a good thing.

Bram stared into a pair of wide, dark eyes. Eyes that reflected a surprising glimmer of intelligence. This might be the rare female a man could reason with. “Now, then,” he said. “We can do this the easy way, or we can make things difficult.” With a soft snort, she turned her head. It was as if he’d ceased to exist. Bram shifted his weight to his good leg, feeling the stab to his pride. He was a lieutenant colonel in the British army, and at over six feet tall, he was said to cut an imposing figure. Typically, a pointed glance from his quarter would quell the slightest hint of disobedience. He was not accustomed to being ignored. “Listen sharp now.” He gave her ear a rough tweak and sank his voice to a low threat. “If you know what’s good for you, you’ll do as I say.” Though she spoke not a word, her reply was clear: You can kiss my great woolly arse. Confounded sheep. “Ah, the English countryside. So charming. So…fragrant.” Colin approached, stripped of his London-best topcoat, wading hip-deep through the river of wool. Blotting the sheen of perspiration from his brow with his sleeve, he asked, “I don’t suppose this means we can simply turn back?” Ahead of them, a boy pushing a handcart had overturned his cargo, strewing corn all over the road. It was an open buffet, and every ram and ewe in Sussex appeared to have answered the invitation. A vast throng of sheep bustled and bleated around the unfortunate youth, gorging themselves on the spilled grain-and completely obstructing Bram’s wagons. “Can we walk the teams in reverse?” Colin asked. “Perhaps we can go around, find another road.” Bram gestured at the surrounding landscape. “There is no other road.” They stood in the middle of the rutted dirt lane, which occupied a kind of narrow, winding valley. A steep bank of gorse rose up on one side, and on the other, some dozen yards of heath separated the road from dramatic bluffs. And below those-far below those-lay the sparkling turquoise sea. If the air was seasonably dry and clear, and Bram squinted hard at that thin indigo line of the horizon, he might even glimpse the northern coast of France. So close. He’d get there. Not today, but soon. He had a task to accomplish here, and the sooner he completed it, the sooner he could rejoin his regiment. He wasn’t stopping for anything. Except sheep. Blast it. It would seem they were stopping for sheep. A rough voice said, “I’ll take care of them.” Thorne joined their group. Bram flicked his gaze to the side and spied his hulking mountain of a corporal shouldering a flintlock rifle. “We can’t simply shoot them, Thorne.” Obedient as ever, Thorne lowered his gun. “Then I’ve a cutlass. Just sharpened the blade last night.” “We can’t butcher them, either.” Thorne shrugged. “I’m hungry.” Yes, that was Thorne-straightforward, practical. Ruthless. “We’re all hungry.” Bram’s stomach rumbled in support of the statement. “But clearing the way is our aim at the moment, and a dead sheep’s harder to move than a live one. We’ll just have to nudge them along.” Thorne lowered the hammer of his rifle, disarming it, then flipped the weapon with an agile motion and rammed the butt end against a woolly flank. “Move on, you bleeding beast.

to stay! It was another answer to prayer, and I graciously accepted her offer. When the service began, I was not surprised to hear the angelic hosts join with the worship team. In fact, several people in the church testified to hearing the angels. After the service, we traveled to Tim Horton’s for a late dinner. We returned to Botwood to find Margaret waiting for us, and she kindly directed us to our separate rooms for the night. The Holy Spirit was still hovering very close to me, and as soon as the door closed behind my host, the Lord began to speak to me. I immediately began to pray and worship the Lord. Once again, the Lord had me begin reading from Revelation 4. It was about 3:30 A.M. when I fell into a peaceful sleep praying in the Spirit. I awoke to the sound of the Lord’s voice speaking to me. “Kevin, get up; it’s time to go to work.” I opened my eyes and looked around the room. My mind began to race. I looked at the clock, and it was just 5:00 A.M. I had only been asleep for a short while. I sleepily said, “Lord, what could you possibly want me to do at this hour?” “Walk downstairs and prophesy to Margaret,” He said. I protested, “Lord, I don’t even know Margaret.” He said, “Don’t worry. I know her. Just say what I tell you to say.” “But Lord, It’s only 5 A.M., and nobody is awake at 5 A.M.” He answered, “Margaret is awake. She is in the kitchen. She is praying and having tea and a scone. Go to her now.” In my natural mind this seemed totally insane! Me? Prophesy? Suddenly the anointing and presence of the Lord intensified, and I found myself dressed. The next thing I knew I was walking down the hallway toward the stairs. All at once, there was a still, small voice speaking into my left ear. I was being told many things about Margaret. I was hearing the secrets of her heart. When I walked into the kitchen, she was there. She was having tea and a scone. I asked her what she was doing, and she told me that she was praying. PROPHESYING ABOUT ANGELS I said, “Margaret, I think God wants me to tell you something!” Her eyes grew as big as saucers as I launched into a litany of words about angels. I was as shocked as she was! I was able to speak in great detail about angels to her. “Your angel is very precious to you, and it has a name; your angel’s name is Charity. Your very nature is much like your angel. You are full of the love of God. The Lord is going to open your eyes to see your angel again. It is going to happen soon.” Somewhere in the middle of this heavenly utterance Margaret burst into tears! Then something else rather extraordinary began to happen. Gold dust began to rain down into the kitchen! Gold started to cover the kitchen table and our faces. After a few minutes, Margaret regained her composure, and I took a seat at the table with her. She shared with me her journey and how God had always ministered to her using the realm of angels as confirmation of everything that I had just spoken to her. We continued to fellowship together while enjoying tea and scones for the next hour and a half. Margaret gave me a copy of the book, Good Morning, Holy Spirit. Later, I took this Benny Hinn book along with me into the wilderness of Newfoundland where I had a life-changing encounter with the Holy Spirit in a tiny cabin. Margaret and I were joined by two friends for breakfast, and the Lord continued to move. Jennifer received the revelation that she was supposed to give an angel’s feather she had found to our hostess.

Have you ever loved someone for a thousand years? I would have bet it impossible, but that's how long we were together. A thousand years we traveled the halls of Hell together. I don't remember fighting. She was magic. Nights were wondrous. Days full of laughter and long, slow conversations. Once for fifty years we discussed dogs and decided to spend a few years pretending we were dogs, running on all fours and eating only dog food out of a dish, or occasionally gnawing on a meaty bone. Oddly enough, it caught on and several people joined our pack. We pulled the mattresses down off the beds with our teeth and slept on the floor. In our 708th year together, we started an elaborate game of tag that involved hundreds of people and lasted for over twelve years. We developed a series of complex strategies for freeing prisoners and gaining allies when we were It - and we were always It together. We were a team, Rachel and I. Oh, I miss her so much. I think our love could have lasted forever. I'm sure it would have. She was so…no, I won't cheapen it by trying to express it in words and short sentences. I loved her. That is enough.

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The transition to managing a larger team reminded me that when everything is going fine, management is easy. Thousands of managers around the world inherit healthy teams in healthy companies, do little of merit, and get great rewards for just being in the right place at the right time. The real story behind some people you meet with fantastic reputations isn't notable talents or skills, but merely an exceptional ability to choose the right time to join and leave particular projects. The work of managers everywhere is rarely evaluated with enough consideration for the situation they inherited and the situations they faced that were not in their control. We all make judgments of ability at the most superficial levels. If the results are good, we give praise. If the results are poor, we criticize. We rarely give credence to the feeling in the back of our minds that the winner or loser doesn't quite fit the part. We know in our careers people who were shafted, taking the fall for incompetence that wasn't theirs, and also people who slide through organizations as if coated with Teflon, causing misery and frustration at every turn, yet they move into promotions unscathed.

There’s a strong impulse in our culture to run away from these little corners. We’re told that society’s winners will be the thinkers who network, collaborate, create, and strategize in concert with others. Our kids are taught to study in groups, to execute projects as teams. Our workplaces have been stripped of walls so that the organization functions as a unit. The big tech companies also propel us to join the crowd—they provide us with the trending topics and their algorithms suggest that we read the same articles, tweets, and posts as the rest of the world. There’s no doubting the creative power of conversation, the intellectual potential of humbly learning from our peers, the necessity of groups working together to solve problems. Yet none of this should replace contemplation, moments of isolation, where the mind can follow its own course to its own conclusions. We read in our little corners, our beds and tubs and dens, because we have a sense that these are the places where we can think best. I have spent my life searching for an alternative. I will read in the café and on the subway, making a diligent, wholehearted effort to focus the mind. But it never entirely works. My mind can’t shake its awareness of the humans in the room.

Maggie Haberman sat near the center of the main table. She didn’t have to work the room. Everyone came up to her. Maggie started at the Times the same day as David’s funeral. Carolyn’s poaching her away from Politico was inspired. We all had whiplash refreshing our Twitter feeds trying to keep up with Maggie’s reporting. I was excited to have her as a colleague, partly because you don’t want to compete with Maggie and partly because she was another badass woman to join our almost entirely male politics team.

What would happen if the parasites were removed from this picture? Would there be fewer birds in the sky, more fish in the sea? Lafferty doesn’t know, but the change would almost certainly have a domino-like effect on the food chain. In some fragile ecosystems where animals struggle to get by on scarce resources, manipulative parasites might even tip the balance toward the survival or extinction of a species. Lafferty recounted joining Japanese biologists who were studying a type of endangered trout in hopes of increasing its numbers. In the fall, the team noticed, the fish were unusually well nourished; their bellies were packed full of crickets. What had made this source of nutrients suddenly so plentiful? A hairworm closely related to the species Thomas has long been studying was sending droves of the crickets into the water in late summer. If it weren’t for the parasite, said Lafferty, it’s possible the trout might already be extinct.

Our team at Start With Why is working hard to build a world where the vast majority of people wake up inspired to go to work, feel safe when they are there and return home at the end of the day fulfilled by the work they do. We are working hard to ensure that every employee has a Golden Circle on their desk and every organization can clearly articulate their higher purpose, cause or belief. This book is just one of the things we are doing to help bring our WHY to life. We know we can’t do this alone. Thank you for joining the movement, for helping us share the WHY. Inspire on

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Others, including myself, felt Donald Trump’s victory would be a catastrophe. Before the election, I joined with my colleagues at Foreign Policy to publish the magazine’s first editorial in its fifty-year history to ever take sides in a presidential election. On behalf of our editorial team, I wrote that we felt it necessary to make “clear the great magnitude of the threat that a Donald Trump presidency would pose to the United States. The dangers Trump presents as president stretch beyond the United States to the international economy, to global security, to America’s allies, as well as to countless innocents everywhere who would be the victims of his inexperience, his perverse policy views, and the profound unsuitability of his temperament for the office he seeks.

This systemic risk problem is what drew Blythe Masters, one of the key figures behind blockchain innovation on Wall Street, into digital ledger technology; she joined Digital Asset Holdings, a blockchain service provider for the financial system’s back-office processing tasks, as CEO in 2014. Masters is best known for one of the most contentious financial innovations of our time, the credit default swap (CDS), a financial derivative contract in which one institution agrees to pay another if a particular bond or loan goes into default. At the age of just twenty-five, and as part of a crack team at J.P. Morgan, she conceived of CDSs as a way for investors to buy insurance against the risk they bear on their balance sheets—and thus to unlock capital hitherto tied up against that risk—as well as for other investors, the banks, and other institutions that issue the CDS to place a bet on the underlying asset without actually owning it.

Your son wouldn’t even be here if it wasn’t for the tuition payments parents like us pay.” She gestured to herself and the moms on either side of her. I could ignore a lot, but implying my son didn’t have a right to his education was a hard ass line. Forcing my jaw to unclench enough to speak, I said, “I pay the same tuition you do.” Her bell-chimed laugh burst out, but it was tainted, no longer carefree. “Please. You receive financial aid, and everyone here knows it. How do you think your son was able to join the team? Did you think it was free?” My face fell, and she scoffed. “People like you love working the system, and rather than be grateful, you turn your greedy rear around and butt into our social circle like you belong here.

After studying all the hidden data - the stuff that Facebook doesn't release to the public - the company's scientists reached a definite conclusion. They wrote: 'Our algorithms exploit the human brain's attraction to divisiveness,' and 'if left unchecked,' the site would continue to pump its users with 'more and more divisive content in an effort to gain user attention and increase time on the platform.' A separate internal Facebook team ...independently reached the same conclusions. They found that 64 percent of all the people joining extremist groups were finding their way to them because Facebook's algorithms were directly recommending them. This meant that across the world, people were seeing in their Facebook feeds racist, fascist and even Nazi groups next to the words: 'Groups You Should Join.' They warned that in Germany one-third of all the political groups on the site were extremist. Facebook's own team was blunt, concluding: 'Our recommendation systems grow the problem.' After carefully analysing all the options, Facebook's scientists concluded there was one solution: they said Facebook would have to abandon its current business model. Because their growth was so tied up with toxic outcomes, the company should abandon attempts at growth. The only way out was for the company to adopt a strategy that was 'anti-growth' - deliberately shrink, and choose to be a less wealthy company that wasn't wrecking the world. Once Facebook was shown - in plain language, by their own people - what they were doing, how did the company's executives respond? According to the Journal's in-depth reporting, they mocked the research, calling it an 'Eat Your Veggies' approach. They introduced some minor tweaks, but dismissed most of the recommendations.

I have continued to view people who work for me as volunteers. It isn’t that they’ve agreed to work without pay. “I’m aware that you’re all here, on the most basic level, to pay the rent,” I tell new hires. “Just as you need a job, I need people to take orders accurately, and to cook wonderful food.” Then I remind them that if they’re as talented at what they do as we believe they are, they could have gotten a job at any of 200 other very good restaurants for the same pay. “You could all be doing what you do anywhere else,” I say. “But you chose to be with us. You have volunteered to be on our team, and we owe it to you to provide you with much more than just a paycheck in return. We want you to feel certain you have made a wise choice in joining our company.

Meanwhile, in the early 1970s Donald Johanson, a brash young scientist from the United States, joined a field expedition at a site in Ethiopia called Hadar. The team found hominin fossils, including a partial skeleton soon to become the most famous in the world, nicknamed “Lucy.” Geological work dated Lucy and associated fossils back more than three million years.

The goal of our interview process is to predict how candidates will perform once they join the team. We achieve that goal by doing what the science says: combining behavioral and situational structured interviews with assessments of cognitive ability, conscientiousness, and leadership.xxvi

The brilliant psychologist Larry Crabb wrote, “The core battle in everyone’s life is to relate well to God, to worship him, enjoy him, experience his presence, hear his voice, trust him in everything, always call him good, obey every command (even the hard ones), and hope in him when he seems to disappear.”8 Crabb concluded, “That’s the battle the community of God is called to enter in each other’s lives.”9 That’s a battle I cannot win alone. I need a community that is waging the same war to include me in the fight. None of us can win the battle alone, and God didn’t design us to win alone. We win the lifelong battle to stay encouraged and hold on to hope only as we join others who need our help to win their battles as well. A local Christian hero and statesman, Bryce Jessup, said the key to his whole life and his stellar twenty-five-year run as a college president boils down to one line: “Dream a dream and build a team.”10 I’d add only that a dream without a team is merely a wish. Who is on your team?

A scouting craft soon entered our solar system. It detected several broadcast signals, and routed the strongest one (WABC-TV in New York) to a distant team of anthropologists—who then found themselves watching a first-run episode of the hit sitcom Welcome Back, Kotter (the one in which Arnold Horshack joins a zany youth cult). Before I get into what happened next, I should mention that music is the most cherished of the forty so-called Noble Arts that Refined beings revere and dedicate their lives to. It is indeed viewed as being many times Nobler than the other thirty-nine Arts combined. And remember—their music sucks. The first alien Kotter watchers initially doubted that we had music at all, because everything about the show screamed that we were cultural and aesthetic dunderheads. Primitive sight gags made them groan. Sloppy editing made them chuckle. Wardrobe choices practically made them wretch. And then, it happened. The show ended. The credits rolled, and the theme music began. And suddenly, the brainless brutes that they’d been pitying were beaming out the greatest creative achievement that the wider universe had ever witnessed. Welcome back, Welcome back, Welcome back.

The key is selecting the right people to join the team, those with the right skills and values, those who embrace our purpose.

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I hated all of these pursuits, except photography and horseback riding, and little did the organizers know, I was already versed in a variety of social and leadership skills. After these confidence-building challenges, the various units headed off on separate expeditions. As the individual group developed the capacity to face challenges, the instructor would ask his allotted unit to make its own decisions. I was teamed with a group of five older boys between the ages of eighteen and twenty. Our Portuguese-French instructor was a twenty-three-year-old named Jules – the moment I’d set eyes on him, I was enthralled by his handsome ruggedness, and I had made it a point to join his team no matter what it took. Meanwhile, my “gaydar” also detected a half-Chinese and part Hispanic-American teammate called Kim. He, too, was checking out our instructor, and me. I befriended Kim and roomed with him on camping trips. Singapore, being a conservative society, did not condone homosexuality, let alone at this super ‘macho’ outpost. During a swimming sojourn, I decided to pretend to drown to get the instructor to come to my rescue. Sure enough, when I feigned suffocation in the ocean, Jules headed my direction. While swimming to pull me ashore, I reached to brush his groin, as if by accident. I did this several times and felt his growing penis with every touch. By the time he’d pulled me aground, he had sprouted a full erection behind his speedo. When he gave me the kiss of life, I jabbed my tongue into his mouth. Taken aback, he withdrew contact before resuming the revitalization process. This time, he lingered when his mouth was on mine. He played it cool, since our patrol was watching the entire incident. He ordered my teammates back to their respective duties when he carried me to the tent I shared with Kim. Although he knew I was capering with him, no words were exchanged throughout the entire process; neither did he make any attestation that he was aroused by what had transpired. Before leaving the tent, he uttered, “I’ll check in later to make sure you are okay…” He trailed off when Kim entered. My dearest ex, I’m sure you are intrigued to hear the rest of my story. You will… eventually. LOL! For now, I bid you adios, because my significant other is calling me to dinner.☺   Love and hugs. Your loving ex, Young XOXOXO

When I first joined Facebook, I was working with a team to answer the critical question of how best to grow our business. The conversations were getting heated, with many people arguing their own positions strongly. We ended the week without consensus. Dan Rose, leader of our deal team, spent the weekend gathering market data that allowed us to reframe the conversation in analytics. His effort broke the logjam. I then expanded Dan’s responsibilities to include product marketing. Taking initiative pays off. It is hard to visualize someone as a leader if she is always waiting to be told what to do.

Some of these kids are just plain trouble.” Grant glanced over at the boys sitting in the glass-walled box. Mac had been like that, all anger and confusion. He’d been in juvie too, arrested for possession after falling into a gang. Grant was gone. Mom was sick. Dad was a mess. Looking back, Grant wondered if dementia was beginning to take hold back then and no one recognized the symptoms. Lee had been the one who’d coped with Mac’s drug and delinquency problems, and Mom’s deathbed talk had snapped her youngest out of it. A program like this might have helped his brother. “Who knows what those boys have had to deal with in their lives.” Corey’s eyes turned somber. “We’re all sorry about Kate.” Reminded of Kate’s death, Grant’s chest deflated. “And thanks for the help,” Corey said. “These boys can be a handful.” “Is your son on the team?” “No.” Corey nodded toward the rink. A pretty blond teenager executed a spinning jump on the ice. Corey beamed. “That’s my daughter, Regan. She’s on the junior figure skating team with Josh’s daughter, the one in black. The hockey team has the next slot of ice time.” “The girls look very talented.” Even with an ex-skater for a sister-in-law, Grant knew next to nothing about figure skating. He should have paid attention. He should have known Kate better. Josh stood taller. “They are. The team went to the sectional championships last fall. Next year, they’ll make nationals, right, Victor?” Josh gestured toward the coach in the black parka, who had deposited the offenders in the penalty box and was walking back to them. “Victor coaches our daughters.” Joining them, Victor offered a hand. He was a head shorter than Grant, maybe fifty years old or so, with a fit body and salt-and-pepper hair cut as short and sharp as his black eyes. “Victor Church.

Prayer is conversation with God. ~ Shirley Tye         What Is A Prayer Partner?     “And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the saints” (Ephesians 6:18).     As a teenager, I read Dale Carnegie’s book, How To Win Friends and Influence People. His simple advice to win friends by becoming genuinely interested in them intrigued me. To show interest all you needed to do was to ask questions and listen to their responses.   But for me, even better than being listened to is being prayed for. I am delighted to have formal prayer partners and to be a member of prayer groups.   One such partner is JoAnn. We met briefly at a 3-day women’s conference. When we first arrived at this conference, the organizers took our photos. On the last day, we were given the picture of another woman – our prayer partner. I keep a picture of her beside my computer. She is posed in front of a stone fireplace with a shy smile. On the back of the photo, I have written her name and address with the names of her husband and two grown children. Although I have not talked to JoAnn in many years, I still pray for her and I am confident that she prays for me.   I am also a member of a Christian writers’ group, The Word Guild. I have joined a smaller team within this group, aptly called the Prayer Team. Members of the Guild submit their prayer requests via email, and we pray for these people. On top of that, the organizer picks four specific members to pray for each week. Many of these people I may never meet and may know nothing more than their names. But I pray for them regularly and I am confident that they pray for me.   Lastly, at my church, a program called Secret Sisters has been introduced. I filled out an information form, including my favourite scripture verse, and submitted it to the organizer. In return, I received the name of a church “sister” to pray for over the next year. At the end of the year, we will reveal ourselves to our secret sisters. I pray for my sister regularly and am confident that she prays for me.   I hold these partners in high esteem and count them as some of my best friends. There is power in prayer. If you are not already praying for someone specific, I challenge you to seek out a partner.       Prayer is talking to Him and listening to Him, too. Sweet communion! ~ Pat Gerbrandt        

What Is A Prayer Partner?     “And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the saints” (Ephesians 6:18).     As a teenager, I read Dale Carnegie’s book, How To Win Friends and Influence People. His simple advice to win friends by becoming genuinely interested in them intrigued me. To show interest all you needed to do was to ask questions and listen to their responses.   But for me, even better than being listened to is being prayed for. I am delighted to have formal prayer partners and to be a member of prayer groups.   One such partner is JoAnn. We met briefly at a 3-day women’s conference. When we first arrived at this conference, the organizers took our photos. On the last day, we were given the picture of another woman – our prayer partner. I keep a picture of her beside my computer. She is posed in front of a stone fireplace with a shy smile. On the back of the photo, I have written her name and address with the names of her husband and two grown children. Although I have not talked to JoAnn in many years, I still pray for her and I am confident that she prays for me.   I am also a member of a Christian writers’ group, The Word Guild. I have joined a smaller team within this group, aptly called the Prayer Team. Members of the Guild submit their prayer requests via email, and we pray for these people. On top of that, the organizer picks four specific members to pray for each week. Many of these people I may never meet and may know nothing more than their names. But I pray for them regularly and I am confident that they pray for me.  

My father, however, seemed quite content with our new life. He never hit my mother. He started working as an agricultural laborer on a cooperative. There weren’t any private farms, only cooperatives with teams. He had no choice but to also join the Agricultural Workers’ Union and attend compulsory study-meetings twice a week to explore the thoughts of Kim Il-sung and the policies of the Workers’ Party. Everyone in North Korea had to join a group affiliated with the Workers’ Party. These groups and unions didn’t produce anything. Their sole purpose was to indoctrinate members.

Agent Keeler is the mole we planted. He’s been working undercover. The objective was to send an agent to infiltrate the Coalition, discover the mole from the inside out. Keeler’s combat skills, field experience, and brash character made him the perfect candidate for the assignment. We knew the Coalition would jump at the chance to recruit him if they believed he could be swayed to fight for their cause. “I instructed Keeler to play sympathetic to the Coalition’s purpose. It didn’t take long for our mole to make contact. Keeler received an anonymous text giving him a date, time, and place. He showed, spoke to someone who wasn’t the mole but had contact with him or her. Keeler negotiated the terms. He would join their ranks and provide intel so long as Coalition members kept their distance from THIRDS agents, specifically his team. To maintain the illusion he’d gone rogue, it was necessary for Destructive Delta to be kept in the dark. I then fed Keeler inside information to pass along.” All

Being the bearer of good news to the rest of the group, to join in this celebration, no matter how small, makes me feel like I am part of their team. In this quotidian exchange, they allow me into something I am barely a part of, and they do so enthusiastically. They do not question my own excitement over the new coffeepot—I having suffered without it for less than seventy-two hours—instead they match my excitement with their own. I feel the energy of our group change instantaneously. We are no longer four women plus one new girl; we are five.

We believed we had an obligation to our team. They had joined a relatively unstable young company on faith and trust. They had poured themselves into it. To us, they weren’t parts to be discarded when the system was inefficient; they were people with families. And they were part of our family.

Team Obama joined the fight against teachers unions from day one: the administration supported charter schools and standardized tests; they gave big grants to Teach for America. In Jonathan Alter’s description of how the administration decided to take on the matter, it is clear that professionalism provided the framework for their thinking. Teachers’ credentials are described as somewhat bogus; they “often bore no relationship to [teachers’] skills in the classroom.” What teachers needed was a more empirical form of certification: they had to be tested and then tested again. Even more offensive to the administration was the way teachers’ unions had resisted certain accountability measures over the years, resulting in a situation “almost unimaginable to professionals in any other part of the economy,” as Alter puts it.15 As it happens, the vast majority of Americans are unprofessional: they are the managed, not the managers. But people whose faith lies in “cream rising to the top” (to repeat Alter’s take on Obama’s credo) tend to disdain those at the bottom. Those who succeed, the doctrine of merit holds, are those who deserve to—who race to the top, who get accepted to “good” colleges and get graduate degrees in the right subjects. Those who don’t sort of deserve their fates. “One of the challenges in our society is that the truth is kind of a disequalizer,” Larry Summers told journalist Ron Suskind during the early days of the Obama administration. “One of the reasons that inequality has probably gone up in our society is that people are being treated closer to the way that they’re supposed to be treated.”16 Remember, as you let that last sentence slide slowly down your throat, that this was a Democrat saying this—a prominent Democrat, a high-ranking cabinet official in the Clinton years and the man standing at the right hand of power in the first Obama administration.* The merit mind-set destroyed not only the possibility of real action against inequality; in some ways it killed off the hopes of the Obama presidency altogether. “From the days of the 2008 Obama transition team offices, it was clear that the Administration was going to be populated with Ivy Leaguers who had cut their teeth, and filled their bank accounts, at McKinsey, Goldman Sachs and Citigroup,” a labor movement official writes me. The President, who was so impressed with his classmates’ intelligence at Harvard and Columbia, gave them the real reins of power, and they used those reins to strangle him and his ambition of being a transformative President. The overwhelming aroma of privilege started at the top and at the beginning.… It reached down deep into the operational levels of government, to the lowest-level political appointees. Our members watched this process unfold in 2009 and 2010, and when it came time to defend the Obama Administration at the polls in 2010, no one showed up. THE

We have been a conservative and non-competitive organization. We engineer for high quality service, with long life, low maintenance costs, [and a] high factor of reliability as basic elements in our philosophy of design and manufacture. But our basic technology is becoming increasingly similar to that of a high volume, annual model, highly competitive, young, vigorous and growing industry.”32 In other words, there would soon be a revolution in electronics. And as he saw it, Bell Labs would need to lead it rather than join it. Kelly wanted his old team back—the team he had handpicked in the late 1930s.

Being a true leader, as opposed to a competent manager, requires a willingness to get your hands dirty. I have said before that I do not expect anyone to do a job I cannot do myself. While this is clearly unrealistic as a company grows and expands, the perception of being willing to step in and assist must remain. The weight of leadership includes staying calm while others panic and coming up with solutions rather than joining the chorus of complaints. The Covid-19 pandemic has certainly helped distinguish the leaders from the managers. Leaders are prepared to take responsibility when things go wrong, even if the true responsibility lies with someone else. Leaders are visible. Leaders have a vision, even if it is only short term. I don’t really believe in long-term planning. I make up the rules of the game based on one-year plans. This means I always retain visibility and control. Five years is too long a time to have any certainty that the objectives will be met. Leadership is not a popularity contest, but it also should not inspire fear. Leaders earn respect and loyalty, recognising that these take a long time to earn and a second to lose. A leader is not scared of collaboration and listening to the opinions of others, as well as accepting help when it’s needed. Leadership is not a quality that you are born with, it is something that you learn over time. I was not a leader in my Coronation days, and I am the first to admit that I made a lot of mistakes. Even at African Harvest, as much as I achieved financial success and tried different techniques to earn respect, I never truly managed to deal with the unruly investment team. But, having built on years of experience, by the time I hit my stride at Sygnia, I was a leader. Within any organisation of substantial size, there is space for more than one leader, whether they head up divisions or the organisation itself. There are several leaders across Sygnia weaving the fabric of our success. I am no longer the sole leader, having passed the baton on to others in pursuit of my own dreams. To quote the Harvard Business Review, ‘The competencies most frequently required for success at the top of any sizable business include strategic orientation, market insight, results orientation, customer impact, collaboration and influence, organisational development, team leadership, and change leadership.’ That is what I looked for in my successor, and that is what I found in David. I am confident that all the leaders I have groomed are more than capable of taking the company forwards.

8 Sam insisted they stop off at the baker’s on their way back; she had a feeling they were in for a long day. Once they arrived at the station, she told Bob to go on ahead while she hung around to speak to the desk sergeant. “Do you have anyone free, Nick?” “I can always find someone to help you out, Inspector. What do you need?” “A team of officers, actually. They need to go out to the Chatley farm in Mosser, more to the point, the surrounding area. Knock on the neighbours’ doors, see if they saw any suspicious vehicles in the area in the last few days.” “I can instigate that for you. Leave it with me.” “Good, thanks, Nick. Let me know if they come up with anything. I won’t be holding my breath. I think we have a crafty killer in our midst.” Nick tilted his head and winked. “They all slip up sooner or later, you know that as well as I do.” “How true.” She smiled, turned and tapped the number on the security keypad which released the door. Wearily, she made her way up the stairs to the incident room. She paused, wondering whether she should take a detour to the chief’s office, to keep him up to date. Her stomach rumbled which helped to make up her mind. The chief could wait. The incident room was buzzing, but it quietened down as soon as she entered the room. “Don’t let me stop you. Let’s get lunch underway and chuck around a few ideas while we eat, yes?” Bags rustled and Bob joined Sam at the drinks’ area. He added sugar to the cups. She touched his forehead. “Are you feeling all right?” He tutted. “Bugger off. I thought I’d better show willing, considering you bought the sandwiches.” “Thanks, it’s appreciated. I’m sure the rest of the team will agree.” Between them they handed around the drinks. In between bites and sips, Sam ran through what they had discovered up at the farmhouse. Crap, I wish I’d finished my lunch first. Her stomach objected and she placed half of her sandwich aside, to maybe go back to later. “That’s what we have, ladies and gents. Any suggestions?” Claire raised a hand, lettuce poking out from the corner of her mouth. She finished what she was chewing on and wiped her lips with a serviette. “Sorry about that, boss. Messy eater, I know, Scott’s always saying the same. Going back to the case, do you want me to delve into their backgrounds, the three who knew each other? Would that help?” “Anything we can find out about the three of them is going to help, Claire, so go for it. They’ve been friends for over fifty years, I seem to recall, so they might have a few skeletons in the cupboard to

Luit never came out of the anesthesia. He paid dearly for having stood up to two other males, frustrating them by his steep ascent. Those two had been plotting against him in order to take back the power they had lost. The shocking way they did so opened my eyes to how deadly seriously chimpanzees take their politics. Two-against-one maneuvering is what lends chimpanzee power struggles both their richness and their danger. Coalitions are key. No male can rule by himself, at least not for long, because the group as a whole can overthrow anybody. Chimpanzees are so clever about banding together that a leader needs allies to fortify his position as well as the greater community’s acceptance. Staying on top is a balancing act between forcefully asserting dominance, keeping supporters happy, and avoiding mass revolt. If this sounds familiar, it’s because human politics works exactly the same. Before Luit’s death, the Arnhem colony was ruled jointly by Nikkie, a young upstart, and Yeroen, an over-the-hill conniver. Barely adult at seventeen, Nikkie was a brawny character with a dopey expression. He was very determined, but not the sharpest knife in the drawer. He was supported by Yeroen, who was physically not up to the task of being a leader anymore, yet who wielded enormous influence behind the scenes. Yeroen had a habit of watching disputes unfold from a distance, stepping in only when emotions were flaring to calmly support one side or the other, thus forcing everybody to pay attention to his decisions. Yeroen shrewdly exploited the rivalries among younger and stronger males. Without going into the complex history of this group, it was clear that Yeroen hated Luit, who had wrested power from him years before. Luit had defeated Yeroen in a struggle that had taken three hot summer months of daily tensions involving the entire colony. The next year, Yeroen had gotten even by helping Nikkie dethrone Luit. Ever since, Nikkie had been the alpha male with Yeroen as his right-hand man. The two became inseparable. Luit was unafraid of either one of them alone. In one-on-one encounters in the night cages, Luit dominated every other male in the colony, taking away their food or chasing them around. No single one of them could possibly have kept him in his place. This meant that Yeroen and Nikkie ruled as a team, and only as a team. They did so for four long years. But their coalition eventually began to unravel, and as is not uncommon among men, the divisive issue was sex. Being the kingmaker, Yeroen had enjoyed extraordinary sexual privileges. Nikkie would not let any other males get near the most attractive females, but for Yeroen he had always made an exception. This was part of the deal: Nikkie had the power, and Yeroen got a slice of the sexual pie. This happy arrangement ended only when Nikkie tried to renegotiate its terms. In the four years of his rule, he had grown increasingly self-confident. Had he forgotten who had helped him get to the top? When the young leader began to throw his weight around, interfering with the sexual adventures not only of other males but also of Yeroen himself, things got ugly. Infighting within the ruling coalition went on for months, until one day Yeroen and Nikkie failed to reconcile after a spat. With Nikkie following him around, screaming and begging for their customary embrace, the old fox finally walked away without looking back. He’d had it. Luit filled the power vacuum overnight. The most magnificent chimpanzee male I have known, both in body and spirit, quickly grew in stature as the alpha male. Luit was popular with females, a mighty arbiter of disputes, protector of the downtrodden, and effective at disrupting bonding among rivals in the divide-and-rule tactic typical of both chimp and man. As soon as Luit saw other males together he would either join them or perform a charging display to disband them.

My friend Bangaly Kaba, formerly head of growth at Instagram, called this idea the theory of “Adjacent Users.” He describes his experience at Instagram, which several years post-launch was growing fast but not at rocketship speed: When I joined Instagram in 2016, the product had over 400 million users, but the growth rate had slowed. We were growing linearly, not exponentially. For many products, that would be viewed as an amazing success, but for a viral social product like Instagram, linear growth doesn’t cut it. Over the next 3 years, the growth team and I discovered why Instagram had slowed, developed a methodology to diagnose our issues, and solved a series of problems that reignited growth and helped us get to over a billion users by the time I left. Our success was anchored on what I now call The Adjacent User Theory. The Adjacent Users are aware of a product and possibly tried using it, but are not able to successfully become an engaged user. This is typically because the current product positioning or experience has too many barriers to adoption for them. While Instagram had product-market fit for 400+ million people, we discovered new groups of billions of users who didn’t quite understand Instagram and how it fit into their lives.67 In my conversations with Bangaly on this topic, he described his approach as a systematic evaluation of the network of networks that constituted Instagram. Rather than focusing on the core network of Power Users—the loud and vocal minority that often drive product decisions—instead the approach was to constantly figure out the adjacent set of users whose experience was subpar. There might be multiple sets of nonfunctional adjacent networks at any given time, and it might require different approaches to fix each one. For some networks, it might be the features of the product, like Instagram not having great support for low-end Android apps. Or it might be because of the quality of their networks—if the right content creators or celebrities hadn’t yet arrived. You fix the experience for these users, then ask yourself again, who are the adjacent users? Then repeat. Bangaly describes this approach: When I started at Instagram, the Adjacent User was women 35–45 years old in the US who had a Facebook account but didn’t see the value of Instagram. By the time I left Instagram, the Adjacent User was women in Jakarta, on an older 3G Android phone with a prepaid mobile plan. There were probably 8 different types of Adjacent Users that we solved for in-between those two points. To solve for the needs of the Adjacent User, the Instagram team had to be nimble, focusing first on pulling the audience of US women from the Facebook network. This required the team to build algorithmic recommendations that utilized Facebook profiles and connections, so that Instagram could surface friends and family on the platform—not just influencers. Later on, targeting users in Jakarta and in other developing countries might involve completely different approaches—refining apps for low-end Android phones with low data connections. As the Adjacent User changes, the strategy has to change as well.

From their hotel in Orlando, Florida, before team training on March 31, 2016, Hope Solo, Carli Lloyd, Becky Sauerbrunn, and Alex Morgan, joined by Jeffrey Kessler, spoke live with Matt Lauer over a video feed at the Today show studio in New York City. “Carli, you don’t just wake up one morning and say, We’re going to file a claim with the EEOC, and point a finger at U.S. Soccer,” Matt Lauer said to open the segment. “This has been simmering for a while. But why does it come to a head now?” “The timing is right,” Lloyd said. “We’ve proven our worth over the years, just coming off of a World Cup win, and the pay disparity between the men and women is just too large. We want to continue to fight. The generation of players before us fought, and now it is our job to keep on fighting.

I'm not saying we should encourage defiance. But I do believe the goal is to get our headstrong toddlers to join the team... not to break their spirits.

Merritt Paulson and the Portland Thorns essentially had their pick of the bunch. But it had been established well before the allocation process that the Thorns would be getting Alex Morgan, the most marketable player on the national team. Her preferred destinations included Portland and Seattle, but Paulson targeted Morgan as soon as he agreed to join the league. “It wasn’t a quid pro quo, but I definitely said to Sunil: If I’m going to be the one MLS team coming, I certainly want to make sure we get some terrific players to build around,” Paulson says. “We had Hope Solo last on our list. So, we had one player that we didn’t want anywhere near the team, and then Alex was the big ask for us.

I felt, since Bible college, that the only place I could lead a revitalization would be in Birmingham. Why? I knew revitalization would mean a lot of challenges. I knew I was not some amazing rugged hero with vast experience who could accomplish change alone. I felt weak and unimpressive, and facing up to my own limitations and weakness meant that leading a revitalization would require more than just me and my young family. So we needed the generous support of faithful people with us and the support of faithful pastors around us. Birmingham was the only place I thought we had this, and we had it there in abundance! We were able to gather a first-class team of families to join with us to kick-start the revitalization. The benefit of collaborative church planting and the thriving movement of church planting in Birmingham was that all these people already knew what was expected; they’d seen it done. And churches were willing to be generous in giving us their best. Another benefit is the ongoing partnership between churches. Just because we took a group of families a year and three months ago does not in any sense mean the job is done. Ongoing needs arise at different stages of our journey, and the churches around us get this. They are in constant contact to pray and offer real practical support.

Generosity takes many forms. Barnaby Pain, a church planter with 2020birmingham who is one year into a church revitalization project, makes this clear. He emailed the following to me (John) recently, when I asked him to reflect on why he planted with 2020birmingham. I felt, since Bible college, that the only place I could lead a revitalization would be in Birmingham. Why? I knew revitalization would mean a lot of challenges. I knew I was not some amazing rugged hero with vast experience who could accomplish change alone. I felt weak and unimpressive, and facing up to my own limitations and weakness meant that leading a revitalization would require more than just me and my young family. So we needed the generous support of faithful people with us and the support of faithful pastors around us. Birmingham was the only place I thought we had this, and we had it there in abundance! We were able to gather a first-class team of families to join with us to kick-start the revitalization. The benefit of collaborative church planting and the thriving movement of church planting in Birmingham was that all these people already knew what was expected; they’d seen it done. And churches were willing to be generous in giving us their best. Another benefit is the ongoing partnership between churches. Just because we took a group of families a year and three months ago does not in any sense mean the job is done. Ongoing needs arise at different stages of our journey, and the churches around us get this. They are in constant contact to pray and offer real practical support.

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I don’t mean to attack you, child,” Mr. Benedict said gently. “Let us strike a bargain. If you join the team, this shall be our understanding: You will follow my instructions, but only because you have agreed to do so, not because I told you to. No one is making you do anything. It is all of your own free will.” “Fine,” said Constance at last.

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It is a common occurrence to sit with a precious but struggling son or daughter of God who shares that while they have many friendly people in their life with whom they share a hobby, workspace, or the banter of small talk, they don’t feel they really have any core friends who regularly see and pursue them. They express restlessness at the lack of a place to belong. They are lonely. At the same time, these are almost always the same people who tell me they are “just too busy” to join a small group, ministry team, or even attend church regularly. Chalking their struggles up to God’s injustice, their brokenness, or a problem with the church, most don’t stop to consider a far more obvious truth. We’ve positioned our lives at a pace that is not conducive for building deep friendships. We spend 38 days a year staring at a screen in third person, but have lost the relational rhythms of building roots with actual people.

Both Biruté and Jane are firmly rooted in the world of human endeavor. Jane has not become a chimp; Biruté has not become an orangutan. Yet the lives of all three women have been transformed by their visions; they are inexorably linked to the other nations through which they have traveled. In a sense they are, in the words of Henry Beston, living by voices we shall never hear; they are gifted with extensions of the senses we have lost or never attained. You need only listen to Jane’s excitement at seeing “a tree laden with luscious fruit”—fruit that to human senses is so tart it prompts a grimace. You need only remember how Dian would sing to the gorillas a gorilla song—praising the taste of rotting wood. You need only imagine what goes through Biruté’s mind when she does the “fruit stare” of the orangutan. Western scientists do not like to talk about these things, for to do so is to voice what for so long has been considered unspeakable. The bonds between human and animal and the psychic tools of empathy and intuition have been “coded dark” by Western science—labeled as hidden, implicit, unspoken. The truths through which we once explained our world, the truths spoken by the ancient myths, have been hushed by the louder voice of passionless scientific objectivity. But perhaps we are rediscovering the ancient truths. In his book Life of the Japanese Monkeys, the renowned Japanese primate researcher Kawai Masao outlines a new concept, upon which his research is built: he calls it kyokan, which translates as “feel-one.” He struck upon the concept after observing a female researcher on his team interacting with female Japanese macaques. “We [males] had always found it more difficult to distinguish among female [macaques],” he wrote. “However, a female researcher who joined our study could recognize individual females easily and understood their behavior, personality and emotional life better. . . . I had never before thought that female monkeys and women could immediately understand each other,” he wrote. “This revelation made me feel I had touched upon the essence of the feel-one method.” Masao’s book, unavailable to Western readers until translated into English by Pamela Asquith in 1981, explains that kyokan means “becoming fused with the monkeys’ lives where, through an intuitive channel, feelings are mutually exchanged.” Embodied in the kyokan approach is the idea that it is not only desirable to establish a feeling of shared life and mutual attachment with the study animals—to “feel one” with them—but that this feeling is necessary for proper science, for discovering truth. “It is our view that by positively entering the group, by making contact at some level, objectivity can be established,” Masao wrote. Masao is making a call for the scientist to return to the role of the ancient shaman: to “feel one” with the animals, to travel within their nations, to allow oneself to become transformed, to see what ordinary people cannot normally see. And this, far more than the tables of data, far more than the publications and awards, is the pioneering achievement of Jane Goodall, Biruté Galdikas, and Dian Fossey: they have dared to reapproach the Other and to sanctify the unity we share with those other nations that are, in Beston’s words, “caught with ourselves in the net of life and time, fellow prisoners of the splendor and travail of the earth.

Throwing even more fuel on this fire was Alibaba’s record-breaking 2014 debut on the New York Stock Exchange. A group of Taobao sellers rang the opening bell for Alibaba’s initial public offering on September 19, just nine days after Premier Li’s speech. When the dust settled on a furious round of trading, Alibaba had claimed the title of the largest IPO in history, and Jack Ma was crowned the richest man in China. But it was about more than just the money. Ma had become a national hero, but a very relatable one. Blessed with a goofy charisma, he seems like the boy next door. He didn’t attend an elite university and never learned how to code. He loves to tell crowds that when KFC set up shop in his hometown, he was the only one out of twenty-five applicants to be rejected for a job there. China’s other early internet giants often held Ph.D.s or had Silicon Valley experience in the United States. But Ma’s ascent to rock-star status gave a new meaning to “mass entrepreneurship”—in other words, this was something that anyone from the Chinese masses had a shot at. The government endorsement and Ma’s example of internet entrepreneurship were particularly effective at winning over some of the toughest customers: Chinese mothers. In the traditional Chinese mentality, entrepreneurship was still something for people who couldn’t land a real job. The “iron rice bowl” of lifetime employment in a government job remained the ultimate ambition for older generations who had lived through famines. In fact, when I had started Sinovation Ventures in 2009, many young people wanted to join the startups we funded but felt they couldn’t do so because of the steadfast opposition of their parents or spouses. To win these families over, I tried everything I could think of, including taking the parents out to nice dinners, writing them long letters by hand, and even running financial projections of how a startup could pay off. Eventually we were able to build strong teams at Sinovation, but every new recruit in those days was an uphill battle. By 2015, these people were beating down our door—in one case, literally breaking Sinovation’s front door—for the chance to work with us. That group included scrappy high school dropouts, brilliant graduates of top universities, former Facebook engineers, and more than a few people in questionable mental states. While I was out of town, the Sinovation headquarters received a visit from one would-be entrepreneur who refused to leave until I met with him. When the staff told him that I wouldn’t be returning any time soon, the man lay on the ground and stripped naked, pledging to lie right there until Kai-Fu Lee listened to his idea.

change. I’m sure we’ll need your help from time to time, and maybe one of these days we’ll be able to return the favor.” Higgins felt that bubble of word vomit rise in his throat and spill out of his mouth before he could help himself. “Beirut,” he said. There was a change in the atmosphere as soon as the word slipped out, but he hammered on. “You lost a lot of Marines.” “Higgins.” Zyga’s voice was sharp. Stokes’ voice was colored with sadness as he said, “I keep telling myself we could’ve done something to prevent it.” “That’s why you’re here,” Higgins said. “When Director Thatcher told me about this program, I jumped at the chance to help build a better relationship between the Marine Corps and the CIA. My colleagues aren’t thrilled at the idea of getting into bed with your lot, but I have a great deal of respect for what you do. That’s why I’m here. Like the CIA, some of us in the Marine Corps are planning for the future. Terrorism will only grow in the coming years. Beirut was just the beginning. Lucky for me, your bosses and I agree.” He looked from one team member to another. “I heard about your first mission, and I’m glad it was a success. I’m glad you all made it out of there alive.” “Major Stokes will be stopping by every so often to check on our progress and offer additional advice and support,” Decker said. “I know it’s a bit unorthodox, but this man has seen it all. Don’t let his dumb grunt act fool you. His help will be invaluable to us as we move forward.” “Now we just need to get the Feds on board.” Stokes laughed, and the room joined him. “Good luck with that,” Abrams called out. “They hate us more than you do.” “That they do,” Stokes said. “They’ve been working on their program since the late ‘70s. Same sort of deal. If you can get into the mind of a killer, really understand how your enemy works, then you have a better chance of catching him before he hurts anyone else. We’re usually sent in after it’s too late. I want to change that.” “Might put you out of a job,” Higgins joked. Stokes laughed again. “Honestly, I don’t think that’d be so bad. Maybe I’ll join up with you. Maybe in a perfect world.” “In a perfect world, there wouldn’t be a need for any of us,” Higgins said. “You’re exactly right, Mr. Higgins.” “Doctor,” Higgins corrected automatically. His face flushed. “Ignore him,” Abrams said, reaching across Spencer to whack Higgins in the stomach. “He thinks just because he has two doctorates that he’s better than us.” “I do not,” Higgins mumbled. He felt his face grow even hotter. Stokes held up a hand in surrender. “You earned those degrees, Dr. Higgins. Wear them with pride.” Higgins shot a look at Abrams while the rest of the room continued to chuckle. Thatcher looked down at his watch. “It seems my time is up here,” he said. “I assume you can find your way back, Major?” “I’ll try not to steal any secrets on the way out.” “See that you don’t,” Thatcher said, shaking Stokes’s hand again before exiting the room. Everyone took their turn introducing themselves to Major Stokes, except Higgins, who hung back to observe how this new player interacted with everyone in the room. Where Higgins lacked interpersonal skills, Stokes excelled in the area. He could joke with Abrams in one breath and rein it in to speak in serious undertones with Spencer in the next. He and Johnson exchanged battle scars, and when it came to York, Stokes found a fellow intellectual to converse with. Higgins detected no condescension or disrespect in his voice even though she was the only woman in the room. As the personal introductions were finishing up, Stokes broke off from the group and walked over to where Higgins was still seated at the front of the room and sat down next to him. “More of an observer than a talker, right?” “You could say that.” “Should I be worried?” Higgins smiled.

To protect the world from devastation! To unite all peoples within our nations! To denounce the evils of truth and love! To extend our reach to the stars above!” ​“Jessie!” ​“James!” ​“Team Rocket, blast off at the speed of light!” ​“Surrender now, or prepare to fight!” ​“Meowth…that’s right!

Dr. Martin Luther King Jr. told us that he had a dream. That one day, “little black boys and black girls will be able to join hands with little white boys and white girls as sisters and brothers.” We can imagine that; we can see what that looks like. And if we find that vision inspiring and worthy of our time and energy, then we can more easily plan the steps we need to take to achieve that vision. Short or long term, the clearer we can see what we are setting out to achieve, the more likely we are to achieve it. It’s exciting, thanks to dopamine. This is why the best visions offer us something that, for all practical purposes, we will never actually reach, but for which we would gladly die trying. Each point in our journey is an opportunity to feel like we’re making progress toward something bigger than ourselves.

were doing, but they weren’t at their table anymore. When I finally found them, they were huddled up with some other kids near the center of the cafeteria. Gavin had his brow furrowed as if he was concerned, but I’m pretty sure he always looked like that. It wasn’t until I saw Brayden with the same expression that I knew something was wrong. I stood from my table and joined the crowd of students. I was on the outside of the circle so I couldn’t tell what was going on yet. “What’s up?” I asked Brayden. Brayden shrugged his shoulders. “Somebody stole something, I think.” Gavin leaned over and stood on his tippy toes. “Not somebody, but a lot of bodies. A few kids had some things stolen from them.” “Okay,” I said, “so why isn’t anyone speaking up about it? Why the weird huddle of whispers and secrets?” “Because it was gum that was stolen,” Faith said, as she stepped out of the circle and joined our conversation. Zoe was right behind her. “Someone stole gum from ten different kids.” “Ah,” Brayden sighed. “So it’s not like they’d get help to begin with. If they admitted they had gum, they’d be asked why they even had it in the first place.” “Exactly,” Faith said, rubbing her arms like she was cold. “Ten kids?” I whispered. “Someone managed to get away with stealing gum from ten different people?” Faith nodded. “Some of these kids had it taken right from their pockets too!” “That’s crazy!” I said. “That’s…” I trailed off. I wanted to say it sounded like the work of a ninja, but I kept my mouth shut. “What’s crazy is that some of these kids said they still had their gum before answering the questions on that career test,” Faith added. “That was only, like, twenty minutes ago.” Zoe darted her eyes at Wyatt as he approached. “It was you, wasn’t it?” “What was me?” Wyatt asked, annoyed. As much as I didn’t want to, I knew I had to speak up because it was the honorable thing to do. “No,” I said, coming to Wyatt’s defense. “He was with me the entire time, before and after the career test. He never left my sight.” I pointed at Olive, who was still chomping away. “She was with him too, so it wasn’t her either. Even though it looks like she’s chewing enough gum for a football team, she was chewing on it before the career test.

For churches that observe behaviors from the list on the right, this is a strong indication that the associated convictions are not consistently held within the body. Leaders are often surprised when these deviant behaviors manifest, especially in a church with strong, biblical doctrinal and mission statements. We, as leaders, often assume that the things we hold dear transfer by osmosis to our church members. Sadly, it just doesn’t work this way. For example, many evangelical churches pride themselves on having a robust theology and conviction about the immanent return of Christ. And, if a majority of members in one of these churches was asked how they should live in light of that conviction, many would say something like, “I should live ready for His return any day.” Yet the same church may demonstrate consistently a lack of urgency. How can this be? Simple. People don’t always really believe what they say they believe. There is often disparity between actual beliefs and articulated ones. These cultural inconsistencies are pervasive and no church is immune. At Austin Stone, where Kevin serves as lead pastor, there was a time at the start of the church when this truth became so clear. For years, the leadership team talked about the call of every Christian to be a part of the mission of God. Yet, when looking deeply at the church, something was not quite right. The worship services were growing, but impact in the city was not. The team knew it needed more than just a sermon, more than just a class or a strategy. The church needed a cultural change. The Austin Stone was certain that God was calling her to be a church for the city of Austin, but teaching a list of “dos and don’ts” wasn’t going to get her there.4 The seeds for a city-loving, God-honoring church were in there, but until God altered some of the fundamental beliefs as a local church, nothing would have changed. The church needed to really believe the urgency of the mission, needed to really believe that the Lord was inviting His people to join Him on mission in all spheres of life. Culture change is key.

If we want clues, we need to look at the extracurricular activities they pushed at us. Clearly, with Daniel and me, they were trying to boost our natural talents: fighting for him and running for me. Serena, Hayley, and Nicole were all in the choir and on the swim team. Plus they’re all blonde and pretty.” “Um, thanks,” Hayley said as she came over. “But what…” Her brow furrowed. “You think we’re mermaids?” “Isn’t that sirens?” Corey said. “Those chicks we studied in Greek mythology. Lured guys to their deaths by singing.” Hayley glared at him. “I thought you liked my singing.” “Yeah, because apparently it’s magical. That’s how you seduce guys.” “Seduce them? Or kill them?” “Same thing, kind of, if you think about it. Like that other guy in mythology. The one who got his hair cut and lost all his power. Mr. Parks said it symbolized men losing their power by falling for women.” “No,” I said. “Mr. Parks said it symbolizes men’s irrational fear of losing their power to women. And unless I’m remembering it wrong, mermaids don’t sing and sirens don’t swim.” “Ariel sang in The Little Mermaid,” Corey said. Sam came over to join us. “Do I even want to know why you remember her name?

I- Karly takes their fingers in me when I masturbate, just thought you would like to know. Jenny and boy, we-we’s she takes them all, sometimes she has two going in the same whole, two boys in there rubbing their crap seem guy to me even if it’s a three-way. Maybe… all of this is not what I wanted to be remembered for. I guess what I am saying is, I wanted to be remembered for how I have- ‘Fallen to You!’ However, before I kicked the bucket… I did think of Ray, or anyone- or another boy. No one is other than my selfish self. The clueless girl I was, living for the now, and not the happily ever after! Hell no…! I did not think about that. I did not think about all the dangerous, shocking, and even offensive things I have done with my friends. I did not even think about my family, like if they would even care about me being or not being around. Nope, I was too busy sucking off chill dogs and running around silly doing honorable things. I did not even think about my adorable girly bedroom, and how the sun shined silky waves of light, in the window. Besides, how it woke me up as my days started. I did not think about the soft and cozy things in that room either, or the selfie photograph of me, and Ray kissing sitting on my night table. I did not think about how you can smell the rain rolling in on a spring day, as the window was open, or feel the chill in the air as I stood by it in the middle of December. ‘Oh, let the sun beat down on my face, and let the sounds caress my ears, I have been blind!’ I do not think about all the smells and feelings of food and family coming from down the steps or in the home at all. I completely ignored everything and it all just to be the cool girl. Instead, I thought of Jenny and Maddie back in the third grade how we used to play kickball and miss in our gym class. I also thought about that girl that no one liked too that no one wanted on the team including me. I think her name was Madilyn, I remember this because I was the last one to pick, and she looked so sad and I did not say anything as she sat crying in the grass picking yellow dandelions the whole class. I was such an ass for my friends. I guess that guilt gets you at some point. I member how they and I said she was too weird and disgusting to play with us, and that she could not see what she was doing, because of her blue-eyed four- eyes. Meaning her glass on the fragile flushed face. I guess I get to be friends with these girls because they were what I wanted to be. I was not always friends with them I remember from second grade and back. Yes, I was just like her before, I joined their team. I would have done anything to be one of them, which is what I did. ‘Look at the little freak over there sitting’ Jenny said, and we all giggled. ‘Let’s kick our balls in her face, so she runs off crying for her mommy again like before.’ And that is what we all did; the goal was to break her glass of her face. ‘Like she is not even going to try to move said Maddie.’ BAM smack one! BAM smack two…! Me- direct hit- BAM! Furthermore, she goes running away just the way we wanted! Jenny always found a way of making us snicker at the dumbest crap, like that. I- we- never forget that girl’s face! Red with pain, and dripping with her tears, dandelions in hand that she picked for us. Just so, we would like her! That all faded away from me. Just like the furry white ball of seeds that blows away as she rains inside. I can’t believe that is what, I remembered! This was more my beforehand death instant when I was theoretic Madilyn meant to be having some kind of vast revelation about my past. My moment froze like in time to the recollections of the slight of nail polish, and the squeak of my white dollar store flats as I walked on the waxed high school floor. The tightness of my skinny blue jeans, with one of my lacey junior’s nine-dollar Walmart thongs.

The same pattern, liberalization followed by an increase in the earnings of skilled workers relative to the unskilled, as well as other measures of inequality, was found in Colombia, Brazil, Argentina, and India. Finally, inequality exploded in China as it gradually opened up starting in the 1980s and eventually joined the World Trade Organization (WTO) in 2001. According to the World Inequality Database team, in 1978 the bottom 50 percent and the top 10 percent of the population both took home the same share of Chinese income (27 percent).

Five minutes before practice is scheduled to end, Coach Giles blows his whistle and motions for us to join him at the bench. His typically stoic face crinkles into something like a smile. “Great news,” he says. “Just got a text from the activities office. Halcyon Lake has been selected as one of this year’s HockeyFest cities.” Carter whoops and Justin lifts me off my skates and spins me around as the guys talk over one another in their excitement. “Holy crap,” Showbiz Schroeder says. “Ho.Ly. Crap.” This is the closet Showbiz comes to swearing (admirable, considering the potty mouths on our team), further evidence that this announcement is a big deal.

However, in the early phase of software development, it’s possible to shake free of these restrictions, especially when teams are small and the hunt for ideas is still on. This was the scenario when Richard joined us at Apple. We were still looking for an organizing concept to kick-start our web browser effort, and Richard showed us how. Not only that, he proved that a 10x productivity gap is a conservative upper limit on the possible in early stage software. Indeed, Richard did more to move our project ahead in two person-days of work than Don and I had done in the preceding twelve person-weeks. That’s more like a 30x gap.

In deceptively brief terms, Edison tells us: “I make trial after trial until it comes.” He and his team were willing to perspire, but he also knew what he would be doing with all those hours: trial and error. For the lightbulb, filaments were the key, and bamboo was the most promising material, so Edison tested every kind of bamboo to find the best. If Burns is to be believed, there were twelve hundred varieties of bamboo, and Edison tried each one. It sounds simple, and it was, but the way Edison defined the project also gave it a shape. He crossed off items from a to-do list. When we made our porting strategy for the web browser, we turned to something like Edison’s model. We knew the compiler would tell us about broken cross-references, and we examined all of them one at a time. We knew our FIXMEs would tell us where our code was weakest, and we studied the reports closely. Moving toward the Black Slab Encounter was a stepwise process, much like Edison’s search for the best bamboo. Edison did trial after trial with filaments; we went file after file in our build process and FIXME after FIXME trying to load a web page. Both projects were built on unglamorous grunt work, but the specifics matter. Edison wasn’t just trudging toward the horizon in a desert, hoping that the crest of the next sand dune would reveal an oasis—that sounds more like the way that Don and I wandered through our browser investigations in the weeks before Richard joined us. Instead, Edison searched specifically for the best kind of bamboo, and he was undaunted by the need to check a vast number of varieties. Each one he tested was an item crossed off and brought him closer to finding which one was the best. In the lead up to the Black Slab Encounter, we did the same. Even though Don, Richard, and I struggled with the tedium, we kept plowing through each file and FIXME.

Over the years, as it became my responsibility to evaluate and hire new people for my unit, I developed a profile of what I wanted in a profiler. At first, I went for strong academic credentials, figuring an understanding of psychology and organized criminology was most important. But I came to realize degrees and academic knowledge weren’t nearly as important as experience and certain subjective qualities. We have the facilities to fill in any educational gaps through fine programs at the University of Virginia and the Armed Forces Institute of Pathology. What I started looking for was “right-brained,” creative-type thinkers. There are many positions within the FBI and law enforcement in general where engineering or accounting types do the best, but in profiling and investigative analysis, that kind of thinker would probably have some difficulty. Contrary to the impression given in such stories as The Silence of the Lambs, we don’t pluck candidates for the Investigative Support Unit right out of the Academy. Since our first book, Mindhunter was published, I’ve had many letters from young men and women who say they want to go into behavioral science in the FBI and join the profiling team at Quantico. It doesn’t work quite that way. First you get accepted by the Bureau, then you prove yourself in the field as a first-rate, creative investigator, then we recruit you for Quantico. And then you’re ready for two years of intensive, specialized training before you become a full-fledged member of the unit. A good profiler must first and foremost show imagination and creativity in investigation. He or she must be willing to take risks while still maintaining the respect and confidence of fellow agents and law enforcement officers. Our preferred candidates will show leadership, won’t wait for a consensus before offering an opinion, will be persuasive in a group setting but tactful in helping to put a flawed investigation back on track. For these reasons, they must be able to work both alone and in groups.

But what aren't you doing already? What more can you possibly do?’ ‘I guess he means the team stuff’, I said. ‘The bonding. The camaraderie I've never really been –‘. ‘Don't start judging yourself’, she said sharply. ‘Don't start seeing yourself in the light of those kinds of standards.’ ‘No, but it's true. There's always been the part of work I've struggled with, the unquestioning side. The feeling of joining in. I've always tried to do it at this kind of remove. Maybe what he's saying is –‘ ‘Of course you've done it at a remove. How else are you supposed to do it and still be you?’ ‘But maybe those days are gone’, I said. ‘Maybe I have to accept that. Maybe there just won't be those kind of jobs anymore - the ones where you can roll out of bed and staggering without speaking to anyone and keep your head down and just do it, you know? maybe this is what work is, now’ […] ‘Definitely. Simple tasks can be automated. They've already almost got the machine learning to do what you do. It's about what else a human can bring to the table, which is, literally, their humanity.’ It was possible, I realised, to imagine. A semi-global future in which the bulk of paid human employment would revolve not around hard skills, but around the messy, blurry business of interpersonal success. A new divide would open up, between the well liked, The easy to get along with, and the awkward, The rude, the unfriendly. I pictured the encampment on which I had lived, filled not as it was then, with migrants, unfortunates, hard drinkers, the out of luck. But instead, the abrasive, the poorly adjusted, the excessively reserved and painfully shy. (p.136-7)

I began to feel as if we were merging with one another. The process was more than simply emotional. It was biological, systemic. Each of our bodies was a biosphere, slick with bacterial and insect life. Reteamed, and what we teamed with brought us closer not only to each other, but to the ecosystem we inhabited, fed off, and nourished. Bacteria bred in the ooze of our waste, our discarded food remains and puddled shit, then travelled onto us and between us, carried not only on the thickened air, but by the fleas and lice that hopped and crawled from one body to another. There was no difference, I began to think, between the puddles on the floor and the streaks of filth on my skin and the acne that erupted on Margot’s face. It was all just life, matter, the biome. We were leaking out into the world, and the pooled primordial essence of the world was soaking back into us in turn. (p.235)

Few things worth doing can be done alone. To get past the conceptual stage, ideas need to become crusades; you’ve got to convince people to join you. I was lucky right off the bat to find Bill Gates, whose passion for business matched mine for tracking technology. Later I’d be fortunate to meet Bert Rutan en route to SpaceShipOne and to find Allan Jones to lead our brain work. I’ve also seen what can happen when the right team isn’t in place, how the best ideas can founder. I made more mistakes in pursuing the Wired World than I can count, but the first and worst was this: I often failed to find the right people to help me execute my vision. My own history probably swayed me to take a flier on some with slim track records and to entrust them with too much too soon. Since then I have learned to be more careful. Talent is indeed essential, but seasoning and maturity are not to be underestimated. Above all, I’ve learned the pitfalls of getting so locked in to looking ahead that you miss the pothole that makes you stumble, or the iceberg that sinks you. Still, any crusade requires optimism and the ambition to aim high. For as long as I can remember, I’ve wanted to find my own challenges, see them through to fruition, and—if everything breaks right—change the world for the better.