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Words: "To jaw-jaw is always better than to war-war."
— Winston Churchill
Words: "Nothing is more important to diplomacy than care in choosing and reporting words. Whether the formulations are vague or precise, other nations must assume that they were selected deliberately and with thought. That is why such care must be given to statements made during official visits and in official speeches. In foreign ministries around the world, what you say gets quoted back to you, and you are expected to stand behind your words."
— George P. Shultz, 1993
Words, actions and: "A diplomat's words must have no relation to actions — otherwise what kind of diplomacy is it? Words are one thing, actions another. Good words are a concealment of bad deeds. Sincere diplomacy is no more possible than dry water or iron wood."
— Attributed to J. V. Stalin
Wrath, deflection of: "A soft answer turneth away wrath."
— Proverbs XV, 1, c. 350 B.C.
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Chas W. Freeman Jr. (The Diplomat's Dictionary)