Internet Friends Quotes

I am charging you with the protection of my mother and friends, not to mention keeping my younger self off the Internet. He is as dangerous as Opal.

A telkhine was hunched over a console, but he was so involved with his work, he didn't notice us. He was about five feet tall, with slick black seal fur and stubby little feet. He had the head of a Doberman, but his clawed hands were almost human. He growled and muttered as he tapped on his keyboard. Maybe he was messaging his friends on uglyface.com.

You don’t have any friends, your sister dumped you, you’re a freak eater..and you’ve got some weird thing about Simon Snow." "I object to every single thing you just said." Reagan chewed. And frowned. She was wearing dark red lipstick. "I have lots of friends," Cath said. "I never see them." "I just got here. Most of my friends went to other schools. Or they’re online." "Internet friends don’t count." "Why not?" Reagan shrugged disdainfully. "And I don’t have a weird thing with Simon Snow," Cath said. "I’m just really active in the fandom." "What the fuck is ‘the fandom’?

I dislike the phrase 'Internet friends,' because it implies that people you know online aren't really your friends, that somehow the friendship is less real or meaningful to you because it happens through Skype or text messages. The measure of a friendship is not its physicality but its significance.

First, Lord: No tattoos. May neither Chinese symbol for truth nor Winnie-the-Pooh holding the FSU logo stain her tender haunches. May she be Beautiful but not Damaged, for it’s the Damage that draws the creepy soccer coach’s eye, not the Beauty. When the Crystal Meth is offered, May she remember the parents who cut her grapes in half And stick with Beer. Guide her, protect her When crossing the street, stepping onto boats, swimming in the ocean, swimming in pools, walking near pools, standing on the subway platform, crossing 86th Street, stepping off of boats, using mall restrooms, getting on and off escalators, driving on country roads while arguing, leaning on large windows, walking in parking lots, riding Ferris wheels, roller-coasters, log flumes, or anything called “Hell Drop,” “Tower of Torture,” or “The Death Spiral Rock ‘N Zero G Roll featuring Aerosmith,” and standing on any kind of balcony ever, anywhere, at any age. Lead her away from Acting but not all the way to Finance. Something where she can make her own hours but still feel intellectually fulfilled and get outside sometimes And not have to wear high heels. What would that be, Lord? Architecture? Midwifery? Golf course design? I’m asking You, because if I knew, I’d be doing it, Youdammit. May she play the Drums to the fiery rhythm of her Own Heart with the sinewy strength of her Own Arms, so she need Not Lie With Drummers. Grant her a Rough Patch from twelve to seventeen. Let her draw horses and be interested in Barbies for much too long, For childhood is short – a Tiger Flower blooming Magenta for one day – And adulthood is long and dry-humping in cars will wait. O Lord, break the Internet forever, That she may be spared the misspelled invective of her peers And the online marketing campaign for Rape Hostel V: Girls Just Wanna Get Stabbed. And when she one day turns on me and calls me a Bitch in front of Hollister, Give me the strength, Lord, to yank her directly into a cab in front of her friends, For I will not have that Shit. I will not have it. And should she choose to be a Mother one day, be my eyes, Lord, that I may see her, lying on a blanket on the floor at 4:50 A.M., all-at-once exhausted, bored, and in love with the little creature whose poop is leaking up its back. “My mother did this for me once,” she will realize as she cleans feces off her baby’s neck. “My mother did this for me.” And the delayed gratitude will wash over her as it does each generation and she will make a Mental Note to call me. And she will forget. But I’ll know, because I peeped it with Your God eyes.

The Internet also makes it extraordinarily difficult for me to focus. One small break to look up exactly how almond milk is made, and four hours later I'm reading about the Donner Party and texting all my friends: DID YOU GUYS KNOW ABOUT THE DONNER PARTY AND HOW MESSED UP THAT WAS? TEXT ME BACK SO WE CAN TALK ABOUT IT!

now it’s computers and more computers and soon everybody will have one, 3-year-olds will have computers and everybody will know everything about everybody else long before they meet them. nobody will want to meet anybody else ever again and everybody will be a recluse like I am now.

I googled “what to do when your future werewolf mate / boyfriend /best friend courts you and brings you a dead rabbit.” First, there was a lot of porn. Then I found a recipe for Maltese rabbit stew. It was delicious. The stew, not the porn. The porn was weird.    

Now, see, that's why you want Internet friends. You can find people just exactly like you. Screw your neighbors and your family, too messy...the trouble is, once you filter out everybody that doesn't agree with you, all that's left is maybe this one retired surfer guy living in Idaho.

Josh will begin disappearing into a future where the only place he and I remain friends is on the Internet.

Back before the internet we had a name for people who bought a single copy of our books and lent them to all their friends without charging: we called them "librarians".

Never presume to know a person based on the one dimensional window of the internet. A soul can’t be defined by critics, enemies or broken ties with family or friends. Neither can it be explained by posts or blogs that lack facial expressions, tone or insight into the person’s personality and intent. Until people “get that”, we will forever be a society that thinks Beautiful Mind was a spy movie and every stranger is really a friend on Facebook.

We are loved way more by some of the people who have not contacted us in the last twelve or so months than we are loved by some of those who contact us every twelve or so days … or hours.

I dislike the phrase “Internet friends,” because it implies that people you know online aren’t really your friends, that somehow the friendship is less real or meaningful to you because it happens through Skype or text messages. The measure of a friendship is not its physicality but its significance. Good friendships, online or off, urge us toward empathy; they give us comfort and also pull us out of the prisons of our selves.

Internet friends are real friends

…maybe the whole Internet will simply become like Facebook: falsely jolly, fake-friendly, self-promoting, slickly disingenuous….” - Zadie Smith

The Internet was born into a world where many people had already lost their sense of connection to each other. The collapse had already been taking place for decades by then. The web arrived offering them a kind of parody of what they were losing—Facebook friends in place of neighbors, video games in place of meaningful work, status updates in place of status in the world. The comedian Marc Maron once wrote that “every status update is a just a variation on a single request: ‘Would someone please acknowledge me?

Travel is little beds and cramped bathrooms. It’s old television sets and slow Internet connections. Travel is extraordinary conversations with ordinary people. It’s waiters, gas station attendants, and housekeepers becoming the most interesting people in the world. It’s churches that are compelling enough to enter. It’s McDonald’s being a luxury. It’s the realization that you may have been born in the wrong country. Travel is a smile that leads to a conversation in broken English. It’s the epiphany that pretty girls smile the same way all over the world. Travel is tipping 10% and being embraced for it. Travel is the same white T-shirt again tomorrow. Travel is accented sex after good wine and too many unfiltered cigarettes. Travel is flowing in the back of a bus with giggly strangers. It’s a street full of bearded backpackers looking down at maps. Travel is wishing for one more bite of whatever that just was. It’s the rediscovery of walking somewhere. It’s sharing a bottle of liquor on an overnight train with a new friend. Travel is “Maybe I don’t have to do it that way when I get back home.” It’s nostalgia for studying abroad that one semester. Travel is realizing that “age thirty” should be shed of its goddamn stigma.

A fixation with connecting with 'friends' online comes with the risk of disconnection with friends waiting for you to be present in the offline world.

Write a little. Read a little. Dick around on the internet. Post something to Pinterest or Facebook. Text a friend. Write some more. Curse it because it's shit. Write some more. Repeat.

Personalization is based on a bargain. In exchange for the service of filtering, you hand large companies an enormous amount of data about your daily life--much of which you might not trust your friends with.

While I do not have a boyfriend, I do have a friend who is homosexual and I once asked him "Do you ever think about having sex with me because you are gay?" to which he replied "Do you ever think about having sex with Rosie O'Donnell because you are straight? Same thing.

our acquaintances—not our friends—are our greatest source of new ideas and information. the internet lets us exploit the power of these kinds of distant connections with marvellous efficiency.

I have more online contacts than I can count. I make about one hundred connections a day. I have access to millions of people. I use to think that I had friends in these numbers. But virtual friends are like stars stretched out in the sky. They’re out there, they exist, and I can imagine what they’re like, but we’ll never meet. We all just co-exist in this vast universe with a length of space between us.

How To Tell If Somebody Loves You: Somebody loves you if they pick an eyelash off of your face or wet a napkin and apply it to your dirty skin. You didn’t ask for these things, but this person went ahead and did it anyway. They don’t want to see you looking like a fool with eyelashes and crumbs on your face. They notice these things. They really look at you and are the first to notice if something is amiss with your beautiful visage! Somebody loves you if they assume the role of caretaker when you’re sick. Unsure if someone really gives a shit about you? Fake a case of food poisoning and text them being like, “Oh, my God, so sick. Need water.” Depending on their response, you’ll know whether or not they REALLY love you. “That’s terrible. Feel better!” earns you a stay in friendship jail; “Do you need anything? I can come over and bring you get well remedies!” gets you a cozy friendship suite. It’s easy to care about someone when they don’t need you. It’s easy to love them when they’re healthy and don’t ask you for anything beyond change for the parking meter. Being sick is different. Being sick means asking someone to hold your hair back when you vomit. Either love me with vomit in my hair or don’t love me at all. Somebody loves you if they call you out on your bullshit. They’re not passive, they don’t just let you get away with murder. They know you well enough and care about you enough to ask you to chill out, to bust your balls, to tell you to stop. They aren’t passive observers in your life, they are in the trenches. They have an opinion about your decisions and the things you say and do. They want to be a part of it; they want to be a part of you. Somebody loves you if they don’t mind the quiet. They don’t mind running errands with you or cleaning your apartment while blasting some annoying music. There’s no pressure, no need to fill the silences. You know how with some of your friends there needs to be some sort of activity for you to hang out? You don’t feel comfortable just shooting the shit and watching bad reality TV with them. You need something that will keep the both of you busy to ensure there won’t be a void. That’s not love. That’s “Hey, babe! I like you okay. Do you wanna grab lunch? I think we have enough to talk about to fill two hours!" It’s a damn dream when you find someone you can do nothing with. Whether you’re skydiving together or sitting at home and doing different things, it’s always comfortable. That is fucking love. Somebody loves you if they want you to be happy, even if that involves something that doesn’t benefit them. They realize the things you need to do in order to be content and come to terms with the fact that it might not include them. Never underestimate the gift of understanding. When there are so many people who are selfish and equate relationships as something that only must make them happy, having someone around who can take their needs out of any given situation if they need to. Somebody loves you if they can order you food without having to be told what you want. Somebody loves you if they rub your back at any given moment. Somebody loves you if they give you oral sex without expecting anything back. Somebody loves you if they don’t care about your job or how much money you make. It’s a relationship where no one is selling something to the other. No one is the prostitute. Somebody loves you if they’ll watch a movie starring Kate Hudson because you really really want to see it. Somebody loves you if they’re able to create their own separate world with you, away from the internet and your job and family and friends. Just you and them. Somebody will always love you. If you don’t think this is true, then you’re not paying close enough attention.

In 1976, Stephen King published a short story, “I Know What You Need,” about the courting of a young woman. Her suitor was a young man who could read her mind but did not tell her so. He simply appeared with what she wanted at the moment, beginning with strawberry ice cream for a study break. Step by step he changed her life, making her dependent upon him by giving her what she thought she wanted at a certain moment, before she herself had a chance to reflect. Her best friend realized that something disconcerting was happening, investigated, and learned the truth: “That is not love,” she warned. “That’s rape.” The internet is a bit like this. It knows much about us, but interacts with us without revealing that this is so. It makes us unfree by arousing our worst tribal impulses and placing them at the service of unseen others.

Its like a sort of internet Ren Fair. Its like Dungeons & Dragons but for cool people who have got friends.

…the blogosphere is the friend of information but the enemy of thought.

Texting is not talking and a phone is not a friend.

The one plentiful herds of magazine writers would continue to be culled - by the Internet, by the recession, by the American public, who would rather watch TV or play video games or electronically inform friends that, like, 'rain sucks!' But there's no app for a bourbon buzz on a warm day in a cool, dark bar. The world will always want a drink.

IT SEEMS DIFFICULT TO IMAGINE, but there was once a time when human beings did not feel the need to share their every waking moment with hundreds of millions, even billions, of complete and utter strangers. If one went to a shopping mall to purchase an article of clothing, one did not post minute-by-minute details on a social networking site; and if one made a fool of oneself at a party, one did not leave a photographic record of the sorry episode in a digital scrapbook that would survive for all eternity. But now, in the era of lost inhibition, it seemed no detail of life was too mundane or humiliating to share. In the online age, it was more important to live out loud than to live with dignity. Internet followers were more treasured than flesh-and-blood friends, for they held the illusive promise of celebrity, even immortality. Were Descartes alive today, he might have written: I tweet, therefore I am.

Something like missionary reductionism has happened to the internet with the rise of web 2.0. The strangeness is being leached away by the mush-making process. Individual web pages as they first appeared in the early 1990S had the flavor of personhood. MySpace preserved some of that flavor, though a process of regularized formatting had begun. Facebook went further, organizing people into multiple-choice identities, while Wikipedia seeks to erase point of view entirely. If a church or government were doing these things, it would feel authoritarian, but when technologists are the culprits, we seem hip, fresh, and inventive. People will accept ideas presented in technological form that would be abhorrent in any other form. It is utterly strange to hear my many old friends in the world of digital culture claim to be the true sons of the Renaissance without realizing that using computers to reduce individual expression is a primitive, retrograde activity, no matter how sophisticated your tools are.

I'll send you a friend request." "You do that, sonny. I'm on the Internet every last Friday in the month, from eleven to three.

Falling in love is magical, after all, romantic, breathtaking … but falling in love and love are different. Aren’t they? Don’t they have to be? Good grief, no one could cope with being newly infatuated, year after year. When you’re infatuated you can’t think about anything else, you forget about your friends, your work, your lunch. If we were infatuated all the time we’d starve to death. And being in love means being infatuated … from time to time. You have to be sensible. The problem is that everything is relative, happiness is based on expectations, and we have the Internet now. A whole world constantly asking us: ‘But is your life as perfect as this? Well? How about now? Is it as perfect as this? If it isn’t, change it!

A few years ago a friend said that I use to hunt and fish and build houses and things but now my whole life revolved around my computer I replied "But my computer revolves around the world

Why in the name of God do you wear these ugly ass granny panties? I swear it looks like you could parachute from the Dallas Lincoln Plaza with these and have a nice soft landing! Why don’t you get on the internet and apply your online shopping skills while purchasing some panties that do not look like they came from your Grans drawer?

There were things you could do with family that you just couldn’t do with friends: You could let them see you wearing the same outfit three days in a row. You could invite them over for lunch and then mostly ignore them as you finally got off hold with the internet provider. You could have an entire conversation while wearing Crest Whitestrips.

It is a way now, approximately, of being at home. The forum has become one of the most consistent places of her life, like a familiar cafe that exists someone outside geography and beyond time zones. There are perhaps twenty regular posters on F:F:F:, and some muchlarger and uncounted number of lurkers. And right now there are three people in Chat. But there's no way of knowing exactly who until you are in there, and the chat room she finds not so comforting. It's strange even with friends, like sitting in a pitch-dark cellar conversing with people at a distance of about fifteen feet. the hectic speed, and the brevity of the lines in the thread, plus the feeling that everyone is talking at once, at counmter-purposes, deter her.

Now, see, that's why everybody wants Internet friends. You can find people just exactly like you. Screw your neighbors and your family, too messy.' Dovey's phone buzzed, and she laughed, ignoring it. 'The trouble is, once you filter out everybody that doesn't agree with you, all that's left is maybe this one retired surfer guy living in Idaho.

From all the great and indispensable achievements the Internet has brought to our era, its emphasis is on the actual more than the contingent, on the factual rather than the conceptual, on values shaped by consensus rather than by introspection. Knowledge of history and geography is not essential for whose who can evoke their data with the touch of a button. The mindset for walking lonely political paths may not be self-evident to those who seek confirmation by hundreds, sometimes thousands of friends on Facebook

It is one of the great bafflements of student fiction. I have read that college students can spend up to ten hours a day on social media. But for the people they write about - also mostly college students - the internet barely exists.

The Internet is your portal to the rest of the world. The people online are your only friends.

Nowadays the Internet is my chubby friend.

Cats have been all over the Internet for many years. This makes total sense, as they seem to spend half their lives trying to stand and sit on the keyboards of our laptops.

Like, love, follow, friend, and share positive content for good Netiquette. NetworkEtiquette.net

I am going to get a beer with some friends and stop working on this damn conclusion. Too few of you, Big Data tells me, are still reading.

People always ask me "Sir Andrew Tate is it true you and your friends are the Kings Of The Internet?" I tell them of course it's true you big dummy.

Man does not really love social media; he merely hates boredom and loneliness.

In the internet world, we know the f-factors: followers, fans, and friends.

My friend Stan Muller tells me that when you're living in the middle of history, you never know what it means. I am living in the middle of the internet. I have no idea what it means.

Facebook is digital brag-to-my-friends-about-how-good-my-life-is serum. In Facebook world, the average adult seems to be happily married, vacationing in the Caribbean, and perusing the Atlantic. In the real world, a lot of people are angry, on supermarket checkout lines, peeking at the National Enquirer, ignoring the phone calls from their spouse, whom they haven’t slept with in years.

I refuse to denounce social media as a terrible evil that is plaguing young people today. Maybe because I sort of grew up on it and I think the Internet has enriched my life--I've made friends on social media, I've laughed until I've cried at a perfectly constructed tweet and I've learned more about gender, race, sexuality, class, and politics online than I have anywhere else.

Third, don’t confuse an anecdote or a personal experience with the state of the world. Just because something happened to you, or you read about it in the paper or on the Internet this morning, it doesn’t mean it is a trend. In a world of seven billion people, just about anything will happen to someone somewhere, and it’s the highly unusual events that will be selected for the news or passed along to friends. An event is a significant phenomenon only if it happens some appreciable number of times relative to the opportunities for it to occur, and it is a trend only if that proportion has been shown to change over time.

What is the usual reaction among our friends and neighbors if in a family something unexpected happens?...Telephone and [email] are immediately put to work...and the incident is discussed for days on end. It is no wonder there is no time left in which to ponder on what it might mean, what message God might want to bring home to us by permitting this or that to happen in our lives...'To ponder' is an all-but-forgotten art in our days. Who thinks? We don't need to anymore. The TV and [internet] do it for us.

In other news, Aang dominates on “Are You Smarter Than the Fire Nation”. Bella Swan becomes engaged to her boyfriend of one year, Edward Cullen, and unceremoniously sends Jacob Black to the “friend zone”. Pop star Candy Cane trades her controversial career for being a housewife (which was a move that is very unpopular with many of her young fans), and Jacquel Rassenworth is still the Internet’s biggest fame-nut (cue APPLAUSE).

A more accurate slogan would be, “What happens in Vegas ends up on the internet, dumbass.

Too late,” Cath said. “And you’re not my only friend.” “I know—” Reagan rolled her eyes and waved a hand in the air. “—you’ve got the whole Internet.

In the travellers’ world, social media have enlarged the generation gap. The internet has brought a change in the very concept of travel as a process taking one away from the familiar into the unknown. Now the familiar is not left behind and the unknown has become familiar even before one leaves home. Unpredictability – to my generation the salt that gave travelling its savour – seems unnecessary if not downright irritating to many of the young. The sunset challenge – where to sleep? – has been banished by the ease of booking into a hostel or organised campsite with a street plan provided by the internet. Moreover, relatives and friends evidently expect regular reassurance about the traveller’s precise location and welfare – and vice versa, the traveller needing to know that all is well back home. Notoriously, dependence on instant communication with distant family and friends is known to stunt the development of self-reliance. Perhaps that is why, amongst younger travellers, one notices a new timidity.

When we hole up in our own trenches, we lose sight of reality. We’re lured into thinking that a small, hate-mongering minority reflects all humankind. Like the handful of anonymous internet trolls that are responsible for almost all the vitriol on Twitter and Facebook. And even the most caustic keyboard crusader may at other times be a thoughtful friend or loving caregiver.

Teen "addiction" to social media is a new extension of typical human engagement. Their use of social media as their primary site of sociality is most often a byproduct of cultural dynamics that have nothing to do with technology, including parental restrictions and highly scheduled lives. Teens turn to, and are obsessed with whichever environment allows them to connect to friends. most teens aren't addicted to social media; if anything, they're addicted to each other.

1973 Fair Information Practices: - You should know who has your personal data, what data they have, and how it is used. - You should be able to prevent information collected about you for one purpose from being used for others. - You should be able to correct inaccurate information about you. - Your data should be secure. ..while it's illegal to use Brad Pitt's image to sell a watch without his permission, Facebook is free to use your name to sell one to your friends.

By refusing to admit that I was sick, I felt I could keep the sickness outside time and space, something only in my own head. If other people knew about it, the sickness would become real and I would have to spend my life being a sick person. This could only interfere with my other ambitions, such as achieving enlightenment and being a fun girl. I used internet forums to assess if this was a problem for anyone else. I searched ‘can’t tell people I’m’ and Google suggested: ‘gay’ and ‘pregnant’.

It is a confounding and eerie sensation to feel social while alone, thronged with invisible entities whose presence is felt yet who appear wholly absent. These entities are our twenty-first-century ghosts, shorn from their corporeal shells and set loose to glide through cyberspace at lightning speed and with startling precision. We call to one another in the darkness of the Internet, reuniting with hosts of friends and followers, but the act is all theater. There is nothing there in the dark except the dead gaze of a copy.

While you were looking outward, scanning the horizon for threats," he continues, "you missed what was happening in your own backyard. What was taking root right here, on American soil. In your towns, your shops, in your heartland. Among your friends, in your families. The sensible conservatives moving to the right. The right moving far right. The far right becoming alt-right. Becoming, in their rage and frustration, radicalized thanks to an internet filled with crazy theories, false 'facts' and smug politicians allowed to spew lies.

Instead of helping the poor, we go shopping. Instead of spending meaningful time with our families and friends, we look for videos on the Internet. We cocoon ourselves in a web of narcotics, from entertainment to self-help gurus to chemicals. We wrap ourselves in cheap comforts and empty slogans, and because there are never enough of them, we constantly look for more. We enjoy getting angry about problems that we can’t solve, and we overlook the child who wants us to watch her dance, or the woman on the street corner asking for food.

for a girl who was lonely and desperate for friends, that group of people was the most important social thing to happen to me growing up. I can’t imagine being as confident about my passion for geeky things today without that opportunity to connect with OTHER people who were saying, “Wow, I love those geeky things, too!” That early community taught me how wonderful it is to connect with like-minded people. No matter how lonely and isolated and starved for connection you are, there’s always the possibility in the online world that you can find a place to be accepted, or discover a friendship that’s started with the smallest of interests but could last a lifetime. Your qualification for finding a place to belong is enthusiasm and passion, and I think that’s a beautiful thing.

These days, after drinking from the internet's fire hose for thirty years, I've begun to feel more of those negative effects. I don't know if it's my age, or the fact that the internet is no longer plugged into the wall and now travels with me everywhere I go, but I find myself thinking of that Wordsworth poem that begins, "The world is too much with us; late and soon.” What does it say that I can't imagine my life or my work without the internet? What does it mean to have my way of thinking, and my way of being, so profoundly shaped my machine logic? What does it mean that, having been part of the internet for so long, the internet is also part of me? My friend Stan Muller tells me that when you're living in the middle of history, you never know what it means. I am living in the middle of the internet. I have no idea what it means.

Another thing your teachers didn't tell you is that one day, arguments over whether or not to capitalize the word internet would constitute half your workday and lead to severed ties with many people you once considered close friends and family.

The temptation to continue to creep on your ex over the Internet is nearly universal. One study found that 88 percent of those who continued to have access to their ex’s Facebook page said they sometimes monitored their ex’s activities, while 70 percent of people who had disconnected from an ex admitted to trying to spy on the ex’s page by other means, such as through a friend’s account.

Many people in this room have an Etsy store where they create unique, unreplicable artifacts or useful items to be sold on a small scale, in a common marketplace where their friends meet and barter. I and many of my friends own more than one spinning wheel. We grow our food again. We make pickles and jams on private, individual scales, when many of our mothers forgot those skills if they ever knew them. We come to conventions, we create small communities of support and distributed skills--when one of us needs help, our village steps in. It’s only that our village is no longer physical, but connected by DSL instead of roads. But look at how we organize our tribes--bloggers preside over large estates, kings and queens whose spouses’ virtues are oft-lauded but whose faces are rarely seen. They have moderators to protect them, to be their knights, a nobility of active commenters and big name fans, a peasantry of regular readers, and vandals starting the occasional flame war just to watch the fields burn. Other villages are more commune-like, sharing out resources on forums or aggregate sites, providing wise women to be consulted, rabbis or priests to explain the world, makers and smiths to fashion magical objects. Groups of performers, acrobats and actors and singers of songs are traveling the roads once more, entertaining for a brief evening in a living room or a wheatfield, known by word of mouth and secret signal. Separate from official government, we create our own hierarchies, laws, and mores, as well as our own folklore and secret history. Even my own guilt about having failed as an academic is quite the crisis of filial piety--you see, my mother is a professor. I have not carried on the family trade. We dwell within a system so large and widespread, so disorganized and unconcerned for anyone but its most privileged and luxurious members, that our powerlessness, when we can summon up the courage to actually face it, is staggering. So we do not face it. We tell ourselves we are Achilles when we have much more in common with the cathedral-worker, laboring anonymously so that the next generation can see some incremental progress. We lack, of course, a Great Work to point to and say: my grandmother made that window; I worked upon the door. Though, I would submit that perhaps the Internet, as an object, as an aggregate entity, is the cathedral we build word by word and image by image, window by window and portal by portal, to stand taller for our children, if only by a little, than it does for us. For most of us are Lancelots, not Galahads. We may see the Grail of a good Classical life, but never touch it. That is for our sons, or their daughters, or further off. And if our villages are online, the real world becomes that dark wood on the edge of civilization, a place of danger and experience, of magic and blood, a place to make one’s name or find death by bear. And here, there be monsters.

When I was a little girl everyone made fun of me and calling me awful names.Also saying i'm ugly and now i'm starting to believe it,because I can't seem to find a man that wants me so I go around the internet with a friends spreading false dating rumors on them being with me.

A few decades ago, if I wanted to research vanilla ice cream, what would I have even done? Cold-approach chubby guys and then slowly steer the convo toward ice cream to get their take? No, thanks. Nowadays the Internet is my chubby friend. It is the whole world’s chubby friend.

The Internet is a good filter. It’s a good way to find men who share some of your values. However, your friends on message boards and on social networking sites, scattered all over the world, are not going to be there for you when the proverbial shit hits the fan. Spend more time making contact with men who are geographically close to you. If you have close friends in your area, consider moving into the same apartment complex or within a few blocks of one another. Think about the way gangs start in inner cities. Men and boys have lived and died to defend tribes with territories as small as a few blocks. Proximity creates familiarity and shared identity. It creates us. Spreading our alliances across nations and continents keeps us reliant on the power of the State and the global economy. Men who are separated and have no one else to rely on must rely on the State.

The store was empty, without a single customer or employee. It appeared in the Internet age, pianos, like physical books, were fast becoming culturally extinct. They’d probably stay that way unless Apple invented the iPiano, which fit inside your pocket and could be mastered via text message. With the iPiano, anyone can be an iMozart. Then, you could compose your own iRequiem for your own iFuneral attended by millions of your iFriends who iLoved you.

You know what writing is? Writing is sitting on a chair staring into space. Writing is two hours surfing the internet and five minutes typing. Writing is skim-reading ‘writing advice’ on websites and muttering ‘fuck off’ under your breath. Writing is looking at your friends’ success and muttering ‘fuck off’ under your breath. Writing is reading over what you’ve written and thinking you’re a genius. Writing is reading over what you’ve written and shouting ‘fuck you’ at the screen. Writing is £3500 college courses after which you pursue a career in telemarketing. Writing is something you either fucking do or you fucking don’t. Writing is listening to Tom Waits and wanting to be the literary equivalent. Writing is ending up as the literary equivalent of Bananarama. Writing is forty publishers saying you do not meet our needs at this time. Writing is meeting no one’s needs at any time. Writing is completing 2000 words one morning and weeping about never being able to write again the next. Writing is losing a whole day’s work to a decrepit Dell laptop. Writing is never having the time to write and never writing when you have the time. Writing is having one idea and coasting on that for months until another one comes along. Writing is never having any ideas. Writing is sitting at a bus stop and having four million ideas and not having a notebook to hand. Writing is laughing at the sort of people who keep notebooks on them at all times as if they are proper writers. Writing is reading. Writing is reading. Writing is reading. Writin’ is fightin’. Writing is writing.

If ever I create a website, I'll call it Two-Face Book, and I'll invite everyone to it, it will be a game board, of a whitewash chalkboard. A social network, with reserved intentions, where we can fall into our cliques and circle of friends. We can dis who we want and accept who appeals to our discretion. Where the users will keep abusing, and abusers keep using, where the computer bullies will keep swinging and the J-birds that fly by will die; where the lonely will keep seeking and the needy still go desperate, where the envious will keep hating, and the lustful will keep flashing. Where those that think ignoring, will keep one down and the wannabes will foolishly think themselves greater by the number of "likes" that pours caffeine into their coffee. We can jump on the bandwagon of likes, or reserve not to show we care. Where the scorners, scammers and stalkers lay wait to take hold of the innocent and fragile, and my pockets will get fatter as more and more will join up, where being fake is accepted. As a mirror that stares at a different face. It will be my two-face epilogue, in a 3-world dimension, of a twofold war. I will build an empire of contagious hooks, and still we will live, happily-ever disastrous.

Fixated. Looking down toward a small community and wondering. Wondering what folks even do on their smartphones and tablets. Engrained in their simple, unimportant lives. It had gotten so bad. No real, meaningful face-to-face discussions with friends or family. Just swill. Internet as the caretaker, the listener, the lover, the receiver, and the retriever.

Up ahead on the Coast Road there's a bunch of teenagers, guys and girls. You don't understand kids' clothes anymore, what it all means. Back in the day things were all tribal -- clear lines. Your haircut and clothes said what music you liked, how smart you were, whether or not you were real, if you were reaching for the Other Place or stuck in the gutter. Internet's taken all of that, mangled the codes. People are mongrels of whatever the fuck now. Kurt Cobain shot himself for being a sell-out and these kids wouldn't even grasp the concept. You hate these kids. Wish you were these kids. Envy their obliviousness, like the world had just come into being, and existed only for you and your friends, and all you had was time.

It's easy to imagine that, in the future, telepathy and telekinesis will be the norm; we will interact with machines by sheer thought. Our mind will be able to turn on the lights, activate the internet, dictate letters, play video games, communicate with friends, call for a car, purchase merchandise, conjure any movie-all just by thinking. Astronauts of the future may use the power of their minds to pilot their spaceships or explore distant planets. Cities may rise from the desert of Mars, all due to master builders who mentally control the work of robots.

In order to have a life worth living, you need to be you. Not the parental- or friend- or boy-dictated version. Not the Internet-updated version. But the true version. You are you. You actually can’t be anyone else. God made you you on purpose. You are the only one alive who ever was or ever will be you. “Today you are you! That is truer than true! There is no one alive who is you-er than you!” said the brilliant Dr. Seuss.1 You is not only who you get to be; it’s who you are supposed to be. Problems come when we would rather be someone else. Anyone else. Sometimes others don’t like us. Sometimes we don’t like ourselves. We know where we are struggling or failing or hurting or simply wanting out. We know we are not all that we are meant to be. So here’s the good news. You are meant to be you, but you are meant to become a better you. You are meant to change and grow in the ways you long to. That is, in fact, why you long to. The very fact that we long for the change we do is a sign that we are meant to have it. Our very dissatisfaction with our weaknesses and struggles points to the reality that continuing to live in them is not our destiny.

The work I do is not exactly respectable. But I want to explain how it works without any of the negatives associated with my infamous clients. I’ll show how I manipulated the media for a good cause. A friend of mine recently used some of my advice on trading up the chain for the benefit of the charity he runs. This friend needed to raise money to cover the costs of a community art project, and chose to do it through Kickstarter, the crowdsourced fund-raising platform. With just a few days’ work, he turned an obscure cause into a popular Internet meme and raised nearly ten thousand dollars to expand the charity internationally. Following my instructions, he made a YouTube video for the Kickstarter page showing off his charity’s work. Not a video of the charity’s best work, or even its most important work, but the work that exaggerated certain elements aimed at helping the video spread. (In this case, two or three examples in exotic locations that actually had the least amount of community benefit.) Next, he wrote a short article for a small local blog in Brooklyn and embedded the video. This site was chosen because its stories were often used or picked up by the New York section of the Huffington Post. As expected, the Huffington Post did bite, and ultimately featured the story as local news in both New York City and Los Angeles. Following my advice, he sent an e-mail from a fake address with these links to a reporter at CBS in Los Angeles, who then did a television piece on it—using mostly clips from my friend’s heavily edited video. In anticipation of all of this he’d been active on a channel of the social news site Reddit (where users vote on stories and topics they like) during the weeks leading up to his campaign launch in order to build up some connections on the site. When the CBS News piece came out and the video was up, he was ready to post it all on Reddit. It made the front page almost immediately. This score on Reddit (now bolstered by other press as well) put the story on the radar of what I call the major “cool stuff” blogs—sites like BoingBoing, Laughing Squid, FFFFOUND!, and others—since they get post ideas from Reddit. From this final burst of coverage, money began pouring in, as did volunteers, recognition, and new ideas. With no advertising budget, no publicist, and no experience, his little video did nearly a half million views, and funded his project for the next two years. It went from nothing to something. This may have all been for charity, but it still raises a critical question: What exactly happened? How was it so easy for him to manipulate the media, even for a good cause? He turned one exaggerated amateur video into a news story that was written about independently by dozens of outlets in dozens of markets and did millions of media impressions. It even registered nationally. He had created and then manipulated this attention entirely by himself.

When my friends and I text we have our own language, a mixture of Cantonese and English and internet lingo and typos and everything else. I am homed, a friend tells me after a night out, to let me know they’ve gotten back safe. Homed. As if home is standing at the door begging you to come back indoors as rain runs down the bridge of your nose. And just like that you’re back again, letting the four walls cage you in, like you’ve returned against your will but you couldn’t quite help yourself.

Sometimes my anxiety gets hard in ways that you might not expect. If you struggle with anxiety, you probably know this feeling, the paralysis. I get stuck and suddenly it’s been days since I replied to people on the internet and the pressure gets worse and I panic that people I haven’t responded to are mad at me, so I ignore their emails and I don’t look at my DMs or my texts and I don’t answer my phone or listen to voicemails, because if I just wait until my mind gets better, maybe I can deal with this then, but I don’t, because it doesn’t. And instead, I look at those unopened emails from my friends and family and colleagues until I have memorized the subject lines by heart and I think about how strange it is that they probably think I’m ignoring them when, in fact, I am utterly haunted by them.

The display, which was called 'Can Democracy Survive the Internet?' was dedicated to a 'global election management' company called Cambridge Analytica. Cambridge Analytica claimed to have gathered 5,000 data points on every American voter online: what you liked and what you shared on social media; how and where you shopped; who your friends were... They claimed to be able to take this imprint of your online self, use it to understand your deepest drives and desires, and then draw on that analysis to change your voting behaviour. The boast seemed to be backed up by success: Cambridge Analytica had worked on the victorious American presidential campaign of Donald Trump; it had also run successful campaigns for US Senator Ted Cruz (twice); and others all across Africa, Asia, the Caribbean, Latin America.

I believe that social media has become a treacherous platform for love interests. Before the Internet invaded our lives, I’m sure that each single person liked a lot of people at one time. Before falling into a committed relationship, there are steps taken to get there. Often, this involves talking to and even dating a few people at once. That’s logical. But with Facebook, your competition is suddenly splattered in your face. All I had to do was click onto Number 23’s profile and scan one after another wall post from ladies who may or may not be his mating potentials or mating pasts. I see their names and faces. When I click onto their photos, I open a Pandora’s box into their lives. I see their friends, professions, achievements, hobbies, and bodies. I evaluate, I compare, and when I’m insecure, I tear apart. I copy, paste, email, and text the images to my friends, so that they can assure me that I’m prettier, smarter, have bigger breasts, clearer skin, have something that would make him a fool to want her over me. Suddenly, I am stalking, letting fits of rage overcome me with violent hatred for these women who I’ve never met.

army of people. First, a massive thank you to all of my readers. I wouldn’t be writing this right now if it wasn’t for your support. I say it every time, but you guys are seriously the absolute best. Thank you for sticking with me and just being awesome in general. To the greatest reading group in the history of the Internet, my Slow Burners, thank you for your patience and love. To my pre-readers/ friends for putting up with me and the horrible drafts I send you. Ryn, I can’t thank you enough for not just being a good friend but for also helping me out with this freaking blurb. To my new friend Amy who kept me company so many nights doing writing sprints and for letting me vent randomly, this book would have taken me way longer to finish (and it would have been less fun). Eva, Eva, Eva. The list of

Recent psychological research on grief favors meaning making over closure; accepts zigzagging paths, not just linear stages; recognizes ambiguity without pathology; and acknowledges continuing bonds between the living and the dead rather than commanding decathexis. But old ideas about grief as a linear march to closure still hold powerful sway. Many psychologists and grief counseling programs continue to consider “closure” a therapeutic goal. Sympathy cards, internet searches, and friendly advice often uphold a rigid division between healthy grief that the mourner “gets over” and unhealthy grief that persists. Forensic exhumation, too, continues to be informed by these deeply rooted ideas. The experiences of grief and exhumation related by families of the missing indicate something more complex and mysterious than “closure.” Exhumation heals and wounds, sometimes both at once, in the same gesture, in the same breath, as Dulce described feeling consoled and destroyed by the fragment of her brother’s bones. Exhumation can divide brothers and restore fathers, open old wounds and open the possibility of regeneration—of building something new with the “pile of broken mirrors” that is memory, loss, and mourning.

SOCIAL/GENERAL ICEBREAKERS 1. What do you think of the movie/restaurant/party? 2. Tell me about the best vacation you’ve ever taken. 3. What’s your favorite thing to do on a rainy day? 4. If you could replay any moment in your life, what would it be? 5. What one thing would you really like to own? Why? 6. Tell me about one of your favorite relatives. 7. What was it like in the town where you grew up? 8. What would you like to come back as in your next life? 9. Tell me about your kids. 10. What do you think is the perfect age? Why? 11. What is a typical day like for you? 12. Of all the places you’ve lived, tell me about the one you like the best. 13. What’s your favorite holiday? What do you enjoy about it? 14. What are some of your family traditions that you particularly enjoy? 15. Tell me about the first car you ever bought. 16. How has the Internet affected your life? 17. Who were your idols as a kid? Have they changed? 18. Describe a memorable teacher you had. 19. Tell me about a movie/book you’ve seen or read more than once. 20. What’s your favorite restaurant? Why? 21. Tell me why you were named ______. What is the origin of your last name? 22. Tell me about a place you’ve visited that you hope never to return to. get over your mom’s good intentions. 23. What’s the best surprise you’ve ever received? 24. What’s the neatest surprise you’ve ever planned and pulled off for someone else? 25. Skiing here is always challenging. What are some of your favorite places to ski? 26. Who would star as you in a movie about your life? Why that person? 27. Who is the most famous person you’ve met? 28. Tell me about some of your New Year’s resolutions. 29. What’s the most antiestablishment thing you’ve ever done? 30. Describe a costume that you wore to a party. 31. Tell me about a political position you’d like to hold. 32. What song reminds you of an incident in your life? 33. What’s the most memorable meal you’ve eaten? 34. What’s the most unforgettable coincidence you’ve experienced or heard about? 35. How are you able to tell if that melon is ripe? 36. What motion picture star would you like to interview? Why? 37. Tell me about your family. 38. What aroma brings forth a special memory? 39. Describe the scariest person you ever met. 40. What’s your favorite thing to do alone? 41. Tell me about a childhood friend who used to get you in trouble. 42. Tell me about a time when you had too much to eat or drink. 43. Describe your first away-from-home living quarters or experience. 44. Tell me about a time that you lost a job. 45. Share a memory of one of your grandparents. 46. Describe an embarrassing moment you’ve had. 47. Tell me something most people would never guess about you. 48. What would you do if you won a million dollars? 49. Describe your ideal weather and why. 50. How did you learn to ski/hang drywall/play piano?

As should be obvious by now, surveillance is the business model of the Internet. You create “free” accounts on Web sites such as Snapchat, Facebook, Google, LinkedIn, Foursquare, and PatientsLikeMe and download free apps like Angry Birds, Candy Crush Saga, Words with Friends, and Fruit Ninja, and in return you, wittingly or not, agree to allow these companies to track all your moves, aggregate them, correlate them, and sell them to as many people as possible at the highest price, unencumbered by regulation, decency, or ethical limitation. Yet so few stop and ask who else has access to all these data detritus and how it might be used against us. Dataveillance is the “new black,” and its uses, capabilities, and powers are about to mushroom in ways few consumers, governments, or technologists might have imagined.

there was once a time when human beings did not feel the need to share their every waking moment with hundreds of millions, even billions, of complete and utter strangers. If one went to a shopping mall to purchase an article of clothing, one did not post minute-by-minute details on a social networking site; and if one made a fool of oneself at a party, one did not leave a photographic record of the sorry episode in a digital scrapbook that would survive for all eternity. But now, in the era of lost inhibition, it seemed no detail of life was too mundane or humiliating to share. In the online age, it was more important to live out loud than to live with dignity. Internet followers were more treasured than flesh-and-blood friends, for they held the illusive promise of celebrity, even immortality. Were Descartes alive today, he might have written: I tweet, therefore I am.

With 21 million people following her on Facebook and 18 million on Twitter, pop singer Ariana Grande can’t personally chat with each of her loves, as she affectionately calls her fans. So she and others are spreading their messages through new-style social networks, via mobile apps that are more associated with private, intimate conversation, hoping that marketing in a cozier digital setting adds a breath of warmth and a dash of personality. It’s the Internet’s equivalent of mailing postcards rather than plastering a billboard. Grande could have shared on Twitter that her most embarrassing moment on stage was losing a shoe. The 21-year-old instead revealed the fact during a half-hour live text chat on Line, an app built for close friends to exchange instant messages. It’s expensive to advertise on Facebook and Twitter, and the volume of information being posted creates uncertainty over what people actually notice. Chat apps including Line, Kik, Snapchat, WeChat and Viber place marketing messages front and center. Most-used apps The apps threaten to siphon advertising dollars from the social media leaders, which are already starting to see chat apps overtake them as the most-used apps on smartphones, according to Forrester Research. Chat apps “demand attention,” said Rebecca Lieb, an analyst at consulting firm Altimeter Group.

As long as you are forced to be a woman first instead of a person, by default, you need to be a feminist. That’s it. Men are people, women are women? Screw that. Screw that. I am sick of having words aimed to shut me up. I am sick of having to be anything other than a person first. Zounds! I enjoy being a girl, whatever that means. For me, that meant Star Wars figurines, mounds of books, skirts and flats. It meant Civil War reenacting and best girlfriends I’d give a kidney to and best guy friends I’d ruin a liver with and making messes and cleaning up some of them and still not knowing how to apply eye shadow. That’s being a girl. That’s being a person. It’s the same damn thing. I wish Rush had just called me an idiot. I’m happy to be called an idiot! On the day when someone on the Internet calls me an idiot first and ugly second, I will set down my feminist battle flag and heave a great sigh. Then I will pick it back up and keep climbing. There are many more mountains to overcome.

What a lot of people use the internet for is really about meeting their attachment needs. So on Facebook, what do people seek? They have “friends,” they “like” each other. These are attachment dynamics. And addiction in general is rooted in disturbed attachments in the first place. So whether people are using the internet to escape their emptiness, boredom, loneliness, emotional pain, lack of meaning, or lack of connection with others, of course there’s going to be internet addiction. It’s not new; it’s just a new outlet for the same dynamic. The reality is that instead of the internet connecting people, which it could do, it often isolates them even more. So once more, we have to ask: what does the compulsive digital activity do for you? What about it satisfies you in the moment? And how do you lose that sense of excitement with life itself, that sense of connection, that the device (falsely) promises you? From what and why do you need to distract yourself? In short, what trauma are you wanting to soothe or escape from?

I still remember the day I first came across the Internet. It was back in 1993, when I was in high school. I went with a couple of buddies to visit our friend Ido (who is now a computer scientist). We wanted to play table tennis. Ido was already a huge computer fan, and before opening the ping-pong table he insisted on showing us the latest wonder. He connected the phone cable to his computer and pressed some keys. For a minute all we could hear were squeaks, shrieks and buzzes, and then silence. It didn’t succeed. We mumbled and grumbled, but Ido tried again. And again. And again. At last he gave a whoop and announced that he had managed to connect his computer to the central computer at the nearby university. ‘And what’s there, on the central computer?’ we asked. ‘Well,’ he admitted, ‘there’s nothing there yet. But you could put all kinds of things there.’ ‘Like what?’ we questioned. ‘I don’t know,’ he said, ‘all kinds of things.’ It didn’t sound very promising. We went to play ping-pong, and for the following weeks enjoyed a new pastime, making fun of Ido’s ridiculous idea. That was less than twenty-five years ago (at the time of writing).

Though social psychologist Elaine Hatfield is one of the nicest people you could ever meet, her life has been filled with controversy, mostly because of her independent streak. When she was a young professor at the University of Minnesota in 1963, there were two rules. Women were not allowed to hang their coats in the faculty cloak room. Women were not allowed to dine at the Faculty Club. One Monday evening, Hatfield decided to challenge the rules. She and fellow psychologist Ellen Berscheid approached the table where their male colleagues were sitting. When we walked into the Faculty Club and chorused: “May we sit down?” our six colleagues couldn’t have been more courtly. “Of course! Do sit down.” But, Colleague #1 glanced at his watch and declared, “Oh, do excuse me I have to run.” Colleague #2 shifted uneasily, then remembered that his wife was picking him up. Colleague #3 snatched up a dinner roll and said that he better walk out with his friend. The remaining men realized that they’d better be going, too. Within minutes Ellen and I were sitting alone at the elegant table, surrounded by six heaping plates. Shamed but undeterred, they kept returning to the Faculty Club until they finally obtained their own table. Eventually, Hatfield became a full professor at the University of Wisconsin, where she pioneered research into the psychology of falling in love. The

It was December 15, 2012, the day after twenty-year-old Adam Lanza fatally shot twenty children between six and seven years old, as well as six adult staff members, at Sandy Hook Elementary School in Newtown, Connecticut. I remember thinking, Maybe if all the mothers in the world crawled on their hands and knees toward those parents in Newtown, we could take some of the pain away. We could spread their pain across all of our hearts. I would do it. Can’t we find a way to hold some of it for them? I’ll take my share. Even if it adds sadness to all my days. My friends and I didn’t rush to start a fund that day. We didn’t storm the principal’s office at our kids’ school asking for increased security measures. We didn’t call politicians or post on Facebook. We would do all that in the days to come. But the day right after the shooting, we just sat together with nothing but the sound of occasional weeping cutting through the silence. Leaning in to our shared pain and fear comforted us. Being alone in the midst of a widely reported trauma, watching endless hours of twenty-four-hour news or reading countless articles on the Internet, is the quickest way for anxiety and fear to tiptoe into your heart and plant their roots of secondary trauma. That day after the mass killing, I chose to cry with my friends, then I headed to church to cry with strangers. I couldn’t have known then that in 2017 I would speak at a fund-raiser for the Resiliency Center of Newtown and spend time sitting with a group of parents whose children were killed at Sandy Hook. What I’ve learned through my work and what I heard that night in Newtown makes one thing clear: Not enough of us know how to sit in pain with others. Worse, our discomfort shows up in ways that can hurt people and reinforce their own isolation. I have started to believe that crying with strangers in person could save the world. Today there’s a sign that welcomes you to Newtown: WE ARE SANDY HOOK. WE CHOOSE LOVE. That day when I sat in a room with other mothers from my neighborhood and cried, I wasn’t sure what we were doing or why. Today I’m pretty sure we were choosing love in our own small way.

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.

Knowledgeable observers report that dating has nearly disappeared from college campuses and among young adults generally. It has been replaced by something called “hanging out.” You young people apparently know what this is, but I will describe it for the benefit of those of us who are middle-aged or older and otherwise uninformed. Hanging out consists of numbers of young men and young women joining together in some group activity. It is very different from dating. For the benefit of some of you who are not middle-aged or older, I also may need to describe what dating is. Unlike hanging out, dating is not a team sport. Dating is pairing off to experience the kind of one-on-one association and temporary commitment that can lead to marriage in some rare and treasured cases. . . . All of this made dating more difficult. And the more elaborate and expensive the date, the fewer the dates. As dates become fewer and more elaborate, this seems to create an expectation that a date implies seriousness or continuing commitment. That expectation discourages dating even more. . . . Simple and more frequent dates allow both men and women to “shop around” in a way that allows extensive evaluation of the prospects. The old-fashioned date was a wonderful way to get acquainted with a member of the opposite sex. It encouraged conversation. It allowed you to see how you treat others and how you are treated in a one-on-one situation. It gave opportunities to learn how to initiate and sustain a mature relationship. None of that happens in hanging out. My single brothers and sisters, follow the simple dating pattern and you don’t need to do your looking through Internet chat rooms or dating services—two alternatives that can be very dangerous or at least unnecessary or ineffective. . . . Men, if you have returned from your mission and you are still following the boy-girl patterns you were counseled to follow when you were 15, it is time for you to grow up. Gather your courage and look for someone to pair off with. Start with a variety of dates with a variety of young women, and when that phase yields a good prospect, proceed to courtship. It’s marriage time. That is what the Lord intends for His young adult sons and daughters. Men have the initiative, and you men should get on with it. If you don’t know what a date is, perhaps this definition will help. I heard it from my 18-year-old granddaughter. A “date” must pass the test of three p’s: (1) planned ahead, (2) paid for, and (3) paired off. Young women, resist too much hanging out, and encourage dates that are simple, inexpensive, and frequent. Don’t make it easy for young men to hang out in a setting where you women provide the food. Don’t subsidize freeloaders. An occasional group activity is OK, but when you see men who make hanging out their primary interaction with the opposite sex, I think you should lock the pantry and bolt the front door. If you do this, you should also hang up a sign, “Will open for individual dates,” or something like that. And, young women, please make it easier for these shy males to ask for a simple, inexpensive date. Part of making it easier is to avoid implying that a date is something very serious. If we are to persuade young men to ask for dates more frequently, we must establish a mutual expectation that to go on a date is not to imply a continuing commitment. Finally, young women, if you turn down a date, be kind. Otherwise you may crush a nervous and shy questioner and destroy him as a potential dater, and that could hurt some other sister. My single young friends, we counsel you to channel your associations with the opposite sex into dating patterns that have the potential to mature into marriage, not hanging-out patterns that only have the prospect to mature into team sports like touch football. Marriage is not a group activity—at least, not until the children come along in goodly numbers.

The Mother’s Prayer for Its Daughter First, Lord: No tattoos. May neither the Chinese symbol for truth nor Winnie-the-Pooh holding the FSU logo stain her tender haunches. May she be Beautiful but not Damaged, for it’s the Damage that draws the creepy soccer coach’s eye, not the Beauty. When the Crystal Meth is offered, May she remember the parents who cut her grapes in half And stick with Beer. Guide her, protect her When crossing the street, stepping onto boats, swimming in the ocean, swimming in pools, walking near pools, standing on the subway platform, crossing 86th Street, stepping off of boats, using mall restrooms, getting on and off escalators, driving on country roads while arguing, leaning on large windows, walking in parking lots, riding Ferris wheels, roller-coasters, log flumes, or anything called “Hell Drop,” “Tower of Torture,” or “The Death Spiral Rock ‘N Zero G Roll featuring Aerosmith,” and standing on any kind of balcony ever, anywhere, at any age. Lead her away from Acting but not all the way to Finance. Something where she can make her own hours but still feel intellectually fulfilled and get outside sometimes And not have to wear high heels. What would that be, Lord? Architecture? Midwifery? Golf course design? I’m asking You, because if I knew, I’d be doing it, Youdammit. May she play the Drums to the fiery rhythm of her Own Heart with the sinewy strength of her Own Arms, so she need Not Lie With Drummers. Grant her a Rough Patch from twelve to seventeen. Let her draw horses and be interested in Barbies for much too long, For Childhood is short—a Tiger Flower blooming Magenta for one day— And Adulthood is long and Dry-Humping in Cars will wait. O Lord, break the Internet forever, That she may be spared the misspelled invective of her peers And the online marketing campaign for Rape Hostel V: Girls Just Wanna Get Stabbed. And when she one day turns on me and calls me a Bitch in front of Hollister, Give me the strength, Lord, to yank her directly into a cab in front of her friends, For I will not have that Shit. I will not have it. And should she choose to be a Mother one day, be my eyes, Lord, That I may see her, lying on a blanket on the floor at 4:50 A.M., all-at-once exhausted, bored, and in love with the little creature whose poop is leaking up its back. “My mother did this for me once,” she will realize as she cleans feces off her baby’s neck. “My mother did this for me.” And the delayed gratitude will wash over her as it does each generation and she will make a Mental Note to call me. And she will forget. But I’ll know, because I peeped it with Your God eyes. Amen

More than anything, we have lost the cultural customs and traditions that bring extended families together, linking adults and children in caring relationships, that give the adult friends of parents a place in their children's lives. It is the role of culture to cultivate connections between the dependent and the dependable and to prevent attachment voids from occurring. Among the many reasons that culture is failing us, two bear mentioning. The first is the jarringly rapid rate of change in twentieth-century industrial societies. It requires time to develop customs and traditions that serve attachment needs, hundreds of years to create a working culture that serves a particular social and geographical environment. Our society has been changing much too rapidly for culture to evolve accordingly. There is now more change in a decade than previously in a century. When circumstances change more quickly than our culture can adapt to, customs and traditions disintegrate. It is not surprising that today's culture is failing its traditional function of supporting adult-child attachments. Part of the rapid change has been the electronic transmission of culture, allowing commercially blended and packaged culture to be broadcast into our homes and into the very minds of our children. Instant culture has replaced what used to be passed down through custom and tradition and from one generation to another. “Almost every day I find myself fighting the bubble-gum culture my children are exposed to,” said a frustrated father interviewed for this book. Not only is the content often alien to the culture of the parents but the process of transmission has taken grandparents out of the loop and made them seem sadly out of touch. Games, too, have become electronic. They have always been an instrument of culture to connect people to people, especially children to adults. Now games have become a solitary activity, watched in parallel on television sports-casts or engaged in in isolation on the computer. The most significant change in recent times has been the technology of communication — first the phone and then the Internet through e-mail and instant messaging. We are enamored of communication technology without being aware that one of its primary functions is to facilitate attachments. We have unwittingly put it into the hands of children who, of course, are using it to connect with their peers. Because of their strong attachment needs, the contact is highly addictive, often becoming a major preoccupation. Our culture has not been able to evolve the customs and traditions to contain this development, and so again we are all left to our own devices. This wonderful new technology would be a powerfully positive instrument if used to facilitate child-adult connections — as it does, for example, when it enables easy communication between students living away from home, and their parents. Left unchecked, it promotes peer orientation.