Inspirational Email Quotes

All I ask is this: Do something. Try something. Speaking out, showing up, writing a letter, a check, a strongly worded e-mail. Pick a cause – there are few unworthy ones. And nudge yourself past the brink of tacit support to action. Once a month, once a year, or just once...Even just learning enough about a subject so you can speak against an opponent eloquently makes you an unusual personage. Start with that. Any one of you would have cried out, would have intervened, had you been in that crowd in Bashiqa. Well thanks to digital technology, you’re all in it now.

How would your life be different if...you began each day by thanking someone who has helped you? Let today be the day...You make it a point to show your gratitude to others. Send a letter or card, make a call, send a text or email, tell them in person...do whatever you have to do to let them know you appreciate them.

But, of course, putting yourself out there takes vulnerability. Vulnerability is hard, and we, as a rule, tend to go for what’s easy; by that logic, closing ourselves off is the easiest thing in the world. We quote the words of others to do our talking for us, send each other links to articles and stories in lieu of actual conversation, post pretty pictures to adequately convey our current state of mind, all to avoid having to proffer a single identifiable human emotion. We keep in touch with relatives by emailing them mawkishly inspirational chain letters once in a while. We regurgitate memes to approximate the feeling of being in the loop.

There’s a temptation in our networked age to think that ideas can be developed by email and iChat. That’s crazy. Creativity comes from spontaneous meetings, from random discussions. You run into someone, you ask what they’re doing, you say ‘wow,’ and soon you’re cooking up all sorts of ideas.

I am not a finished poem, and I am not the song you’ve turned me into. I am a detached human being, making my way in a world that is constantly trying to push me aside, and you who send me letters and emails and beautiful gifts wouldn’t even recognise me if you saw me walking down the street where I live tomorrow for I am not a poem. I am tired and worn out and the eyes you would see would not be painted or inspired but empty and weary from drinking too much at all times and I am not the life of your party who sings and has glorious words to speak for I don’t speak much at all and my voice is raspy and unsteady from unhealthy living and not much sleep and I only use it when I sing and I always sing too much or not at all and never when people are around because they expect poems and symphonies and I am not a poem but an elegy at my best but unedited and uncut and not a lot of people want to work with me because there’s only so much you can do with an audio take, with the plug-ins and EQs and I was born distorted, disordered, and I’m pretty fine with that, but others are not.

I cried because sometimes no matter what you try to hide behind— letters or texts or emails or a busy schedule— life still finds a way to barrel through all the distractions. And life still hurts. Even though it's beautiful.

Inrealized how valuable the art and practice of writing letters are, and how important it is to remind people of what a treasure letters--handwritten letters--can be. In our throwaway era of quick phone calls, faxes, and email, it's all to easy never to find the time to write letters. That's a great pity--for historians and the rest of us.

I got a number of very thoughtful responses to the email I sent out last night, most of which I don’t have time to respond to right now. Thanks everyone for the encouragement, questions, criticism. Daniel’s response was particularly inspiring to me and deserves to be shared. The resistance of Israeli Jewish people to the occupation and the enormous risk taken by those refusing to serve in the Israeli military offers an example, especially for those of us living in the United States, of how to behave when you discover that atrocities are being commited in your name. Thank you.

Mitchell Maxwell’s Maxims • You have to create your own professional path. There’s no longer a roadmap for an artistic career. • Follow your heart and the money will follow. • Create a benchmark of your own progress. If you never look down while you’re climbing the ladder you won’t know how far you’ve come. • Don’t define success by net worth, define it by character. Success, as it’s measured by society, is a fleeting condition. • Affirm your value. Tell the world “I am an artist,” not “I want to be an artist.” • You must actively live your dream. Wishing and hoping for someday doesn’t make it happen. Get out there and get involved. • When you look into the abyss you find your character. • Young people too often let the fear of failure keep them from trying. You have to get bloody, sweaty and rejected in order to succeed. • Get your face out of Facebook and into somebody’s face. Close your e-mail and pick up the phone. Personal contact still speaks loudest. • No one is entitled to act entitled. Be willing to work hard. • If you’re going to buck the norm you’re going to have to embrace the challenges. • You have to love the journey if you’re going to work in the arts. • Only listen to people who agree with your vision. • A little anxiety is good but don’t let it become fear, fear makes you inert. • Find your own unique voice. Leave your individual imprint on the world, not a copy of someone else. • Draw strength from your mistakes; they can be your best teacher.

Yesterday it was sun outside. The sky was blue and people were lying under blooming cherry trees in the park. It was Friday, so records were released, that people have been working on for years. Friends around me find success and level up, do fancy photo shoots and get featured on big, white, movie screens. There were parties and lovers, hand in hand, laughing perfectly loud, but I walked numbly through the park, round and round, 40 times for 4 hours just wanting to make it through the day. There's a weight that inhabits my chest some times. Like a lock in my throat, making it hard to breathe. A little less air got through and the sky was so blue I couldn’t look at it because it made me sad, swelling tears in my eyes and they dripped quietly on the floor as I got on with my day. I tried to keep my focus, ticked off the to-do list, did my chores. Packed orders, wrote emails, paid bills and rewrote stories, but the panic kept growing, exploding in my chest. Tears falling on the desk tick tick tick me not making a sound and some days I just don't know what to do. Where to go or who to see and I try to be gentle, soft and kind, but anxiety eats you up and I just want to be fine. This is not beautiful. This is not useful. You can not do anything with it and it tries to control you, throw you off your balance and lovely ways but you can not let it. I cleaned up. Took myself for a walk. Tried to keep my eyes on the sky. Stayed away from the alcohol, stayed away from the destructive tools we learn to use. the smoking and the starving, the running, the madness, thinking it will help but it only feeds the fire and I don't want to hurt myself anymore. I made it through and today I woke up, lighter and proud because I'm still here. There are flowers growing outside my window. The coffee is warm, the air is pure. In a few hours I'll be on a train on my way to sing for people who invited me to come, to sing, for them. My own songs, that I created. Me—little me. From nowhere at all. And I have people around that I like and can laugh with, and it's spring again. It will always be spring again. And there will always be a new day.

It's one thing to have a divinely inspired love given to you to experience and share; it's something else altogether to recognize it when it appears. Our job is to go on being humbled and grateful that we should get to experience such a thing in our lifetimes, and preserve its magic by doing the most responsible thing possible to keep it alive . . . Just keep saying yes.

Our lives pivot on tiny moments. Whether it’s an email out of the blue, someone saying yes to you, someone saying no, births, deaths, accidents or decisions, these instants form turning points in our lives and all of a sudden we’re headed in a new direction.

I really want us to grow old together, you know? Go through all the typical life stuff together, even if that means we can only e-mail each other once a week because you moved to the middle of nowhere in Nebraska with your ten kids, and I'm still California because it's amazing. Just like in that one movie - we'll never lose touch with each other, ever. Is that weird?! No, Feenie said. It's perfectly fucking normal.

The length of the friendship never brought astonishment. After all, the majority of Baby Boomers could likely claim a long-standing friendship in their lives. No, it was always the letters: the-pen-on-paper, inside a-stamped-envelope, mailed-in-a-mailbox letter that was awe inspiring. “You’ve been writing a letter every week for almost thirty years?” The question always evokes disbelief, particularly since the dawn of the Internet and email. We quickly correct the misconception. “Well, at least one letter, but usually more. We write each other three or four letters a week. And we never wait for a return letter before beginning another.” Conservatively speaking, at just three letters a week since 1987, that would equal 4,368 letters each, but we’d both agree that estimate is much too low. We have, on occasion, written each other two letters in a single day.

My mother once told me that if you have something truly important to say, write it in a letter. Not an email or text or typed out. But to put pen to paper. A person’s handwriting, the places they press harder on the page, the blots and errors in the ink, show their soul. Put your thoughts in a letter, and the receiver has a record of it forever, not just a memory but something they can pull out and touch when they need a reminder.

For now, the Simple Daily Practice means doing ONE thing every day. Try any one of these things each day: A) Sleep eight hours. B) Eat two meals instead of three. C) No TV. D) No junk food. E) No complaining for one whole day. F) No gossip. G) Return an e-mail from five years ago. H) Express thanks to a friend. I) Watch a funny movie or a stand-up comic. J) Write down a list of ideas. The ideas can be about anything. K) Read a spiritual text. Any one that is inspirational to you. The Bible, The Tao te Ching, anything you want. L) Say to yourself when you wake up, “I’m going to save a life today.” Keep an eye out for that life you can save. M) Take up a hobby. Don’t say you don’t have time. Learn the piano. Take chess lessons. Do stand-up comedy. Write a novel. Do something that takes you out of your current rhythm. N) Write down your entire schedule. The schedule you do every day. Cross out one item and don’t do that anymore. O) Surprise someone. P) Think of ten people you are grateful for. Q) Forgive someone. You don’t have to tell them. Just write it down on a piece of paper and burn the paper. It turns out this has the same effect in terms of releasing oxytocin in the brain as actually forgiving them in person. R) Take the stairs instead of the elevator. S) I’m going to steal this next one from the 1970s pop psychology book Don’t Say Yes When You Want to Say No: when you find yourself thinking of that special someone who is causing you grief, think very quietly, “No.” If you think of him and (or?) her again, think loudly, “No!” Again? Whisper, “No!” Again, say it. Louder. Yell it. Louder. And so on. T) Tell someone every day that you love them. U) Don’t have sex with someone you don’t love. V) Shower. Scrub. Clean the toxins off your body. W) Read a chapter in a biography about someone who is an inspiration to you. X) Make plans to spend time with a friend. Y) If you think, “Everything would be better off if I were dead,” then think, “That’s really cool. Now I can do anything I want and I can postpone this thought for a while, maybe even a few months.” Because what does it matter now? The planet might not even be around in a few months. Who knows what could happen with all these solar flares. You know the ones I’m talking about. Z) Deep breathing. When the vagus nerve is inflamed, your breathing becomes shallower. Your breath becomes quick. It’s fight-or-flight time! You are panicking. Stop it! Breathe deep. Let me tell you something: most people think “yoga” is all those exercises where people are standing upside down and doing weird things. In the Yoga Sutras, written in 300 B.C., there are 196 lines divided into four chapters. In all those lines, ONLY THREE OF THEM refer to physical exercise. It basically reads, “Be able to sit up straight.” That’s it. That’s the only reference in the Yoga Sutras to physical exercise. Claudia always tells me that yogis measure their lives in breaths, not years. Deep breathing is what keeps those breaths going.

If you prefer sitting in traffic to sitting at your desk, if you pass office hours waiting for closing time, if you spend more time on Facebook than you do attending to important emails then perhaps it's time for you to consider quitting your job.

That evening she received an e-mail: YOUR TALK WAS BALONEY. YOU ARE A RACIST. YOU SHOULD BE GRATEFUL WE LET YOU INTO THIS COUNTRY. That e-mail, written in all capital letters, was a revelation. The point of diversity workshops, or multicultural talks, was not to inspire any real change but to leave people feeling good about themselves. They did not want the content of her ideas; they merely wanted the gesture of her presence.

Fire makes it possible for us to text, and tweet, and email, and Instagram, and Facebook, and socially be dysfunctional with each other. Fire makes that possible, and de Chardin said fire was one of the great discoveries in all of human history. He went on to say if humanity ever harnesses the energy of fire again, if humanity ever captured the energies of love, it will be the second time in the history that will have discovered fire.

Tyson emails back: “I’m going to tell you the same thing that I told Henry Louis Gates” (Gates had asked Tyson to appear on his show Finding Your Roots): My philosophy of root-finding may be unorthodox. I just don’t care. And that’s not a passive, but active absence of caring. In the tree of life, any two people in the world share a common ancestor—depending only on how far back you look. So the line we draw to establish family and heritage is entirely arbitrary. When I wonder what I am capable of achieving, I don’t look to family lineage, I look to all human beings. That’s the genetic relationship that matters to me. The genius of Isaac Newton, the courage of Gandhi and MLK, the bravery of Joan of Arc, the athletic feats of Michael Jordan, the oratorical skills of Sir Winston Churchill, the compassion of Mother Teresa. I look to the entire human race for inspiration for what I can be—because I am human. Couldn’t care less if I were a descendant of kings or paupers, saints or sinners, the valorous or cowardly. My life is what I make of it.

Life of a software engineer sucks big time during project release. Every single team member contribution is very important. At times, we have to skip breakfast, lunch and even dinner, just to make sure the given ‘TASK’ is completed. Worst thing, that’s the time we get to hear wonderful F* words. It can be on conference calls or on emails, still we have to focus and deliver the end product to a client, without any compromise on quality. Actually, every techie should be saluted. We are the reason for the evolution of Information Technology. We innovate. We love artificial intelligence. We create bots and much more. We take you closer to books. Touch and feel it without the need of carrying a paperback. We created eBook and eBook reader app: it’s basically a code of a software engineer that process the file, keeps up-to-date of your reading history, and gives you a smoother reading experience. We are amazing people. We are more than a saint of those days. Next time, when you meet a software engineer, thank him/her for whatever code he/she developed, tested, designed or whatever he/she did!

Every successful artist starts before they’re ready. They show up to the studio even when they feel uninspired. They send that marketing email even when they don’t feel motivated. The inspiration comes from creating the art. The motivation comes from doing the work. The confidence comes from riding the wild horse of fear even when your brain tells you it’s a bad idea. The reason you don’t feel ready is because readiness isn’t a feeling. You’re feeling scared, unmotivated, or uninspired, but the story your brain tells you is that you’re “just not ready yet.

Dear Sadie, I played your “game,” and I honestly don’t know what to say. It is disgusting and offensive, and you are a sick person. I’m cc’ing Dov on this email. I’m not sure if I will be able to attend class, because I’m too disturbed. This class is no longer a safe space for me.—Hannah Sadie smiled when she read this email. She took her time crafting a reply: Dear Hannah, I’m not entirely sorry that you were disturbed by my game. The game is meant to be disturbing, and as I mentioned in class, it was inspired by my grandmother. Hannah replied, Fuck you, Sadie.

For a moment I think to myself, which connection is quicker to God? Telepathically or by email? Maybe there’s a quicker turnaround time if I email my problems. I should probably start by apologizing and doing something spiritual to make up for my long absence. Would an Angel with poor customer service etiquette respond to my email? Is there an 800 holy number to dial? If so, which manual would the Angel be reading from? The Bible or the Qur’an? Does it matter? Would the Angel have Sister Mary sitting next to her, watching and coaching her on how to talk to people with issues? And how do you handle four billion calls a day? I suppose I would have to wait my turn in line, just like everyone else.

If you want to write and can't figure out how to do it, try this: Pick an amount of time to sit at your desk every day. Start with 20 minutes, say, and work up as quickly as possible to as much time as you can spare. Do you really want to write? Sit for two hours a day. During that time, you don't have to write, but you must stay at your desk without distraction: no phone, no Internet, no books. Sit. Still. Quietly. Do this for a week, for two weeks. Do not nap or check your e-mail. Keep on sitting for as long as you remain interested in writing. Sooner or later you will write because you will no longer be able to stand not writing—or you'll get up and turn the television on because you will no longer be able to stand all the sitting. Either way, you'll have your answer.

By all indications, Mike has made his parents proud. His e-mail username is “A-student,” and he’s just won a coveted spot in Stanford University’s freshman class. He’s the kind of thoughtful, dedicated student that any community would be proud to call its own. And yet, according to an article called “The New White Flight” that ran in the Wall Street Journal just six months previously, white families are leaving Cupertino in droves, precisely because of kids like Mike. They are fleeing the sky-high test scores and awe-inspiring study habits of many Asian-American students. The article said that white parents feared that their kids couldn’t keep up academically. It quoted a student from a local high school: “If you were Asian, you had to confirm you were smart. If you were white, you had to prove it.

I'm going to get lecture-y for a second and add that I think the entire idea of tops and bottems, especially when coming from straight people who fetishize gay people, is an attempt to place some sort of hetero world over gay people. "Oh your're a bottom, so you're the woman." Gay guys who are strictly tops or bottoms tend to embrace this idea, too. Being a top only means you're "manly" or whatever because not being manly is considered bad by like adults and TV and stuff. Gay guys can buy into that crap just as easy as straight people. Whenever you see masc for masc on Grindr or whatever, what you're seeing is someone saying," I don't want people to think I'm like a woman, and I don;t want people to think that you're like a woman because people will think less of us." Sure people have preference but these ideas of masculine and feminine are kind of meaningless. I wear make-up. I think I'm pretty manly! We're all told this crap all the time, but you can reject it. Instead you're enforcing the idea that there is masculine and there is feminine, and that masculine is, for some unexplained reason, better. Finally, and this should probably be clear after the last bit, but you cant tell a top or a bottom or what a person's preferences are just by looking at him! Big, harry, muscled men love taking it up the ass. Trust me, I know. And slim, make-up wearing types, we love to f@$%. And in my case, get f@$%ed, too. Like I said, versatility is the best. So, in summary, it's wrong to assume all gay guys are having anal sex all the time. And it's ridiculous and offensive and stereotyping and hurtful to think that those who are penetrated are girly and those who penetrate are manly, something you've been doing. ... You're email is more like a mean joke you tell your friends, and I think that is because secretly you hate the way you're always being told what a girl should be like. And when you see a gay guy blurring the gender lines a little, like me, you're jealous of him. You want to put him in his place. You want to say, "he's not a man." Because if you can't blur those gender lines without being told you're gross or wrong, then you want to make sure that anyone who does cross those gender lines gets punished the way you would. But you shouldn't be punishing gay guys. You should be braking down the barriers that keep you from being who YOU want to be!

Your story isn’t powerful enough if all it does is lead the horse to water; it has to inspire the horse to drink, too. On social media, the only story that can achieve that goal is one told with native content. Native content amps up your story’s power. It is crafted to mimic everything that makes a platform attractive and valuable to a consumer—the aesthetics, the design, and the tone. It also offers the same value as the other content that people come to the platform to consume. Email marketing was a form of native content. It worked well during the 1990s because people were already on email; if you told your story natively and provided consumers with something they valued on that platform, you got their attention. And if you jabbed enough to put them in a purchasing mind-set, you converted. The rules are the same now that people spend their time on social media. It can’t tell you what story to tell, but it can inform you how your consumer wants to hear it, when he wants to hear it, and what will most make him want to buy from you. For example, supermarkets or fast-casual restaurants know from radio data that one of the ideal times to run an ad on the radio is around 5:00 P.M., when moms are picking up the kids and deciding what to make for dinner, and even whether they have the energy to cook. Social gives you the same kind of insight. Maybe the data tells you that you should post on Facebook early in the morning before people settle

You need to make sure you always have a reserve of willpower available for the on-the-fly decision making and controlling your reactions. If you run your willpower tank too low, you’ll end up making poor choices or exploding at people. The following are some ways of making more willpower available to you: --Reduce the number of tasks you attempt to get done each day to a very small number. Always identify what your most important task is, and make sure you get that single task done. You can group together your trivial tasks, like replying to emails or paying bills online, and count those as just one item. --Refresh your available willpower by doing tasks slowly. My friend Toni Bernhard, author of How to Wake Up: A Buddhist-Inspired Guide to Navigating Joy and Sorrow, recommends doing a task 25% slower than your usual speed. I’m not saying you need to do this all the time, just when you feel scattered or overwhelmed. Slowing down in this way is considered a form of mindfulness practice. --Another way to refresh your willpower is by taking some slow breaths or doing any of the mindfulness practices from Chapter 5. Think of using mindfulness as running a cleanup on background processes that haven’t shut down correctly. By using mindfulness to do a cognitive cleanup, you’re not leaking mental energy to background worries and rumination. --Reduce decision making. For many people, especially those in management positions or raising kids, life involves constant decision making. Decision making leeches willpower. Find whatever ways you can to reduce decision making without it feeling like a sacrifice. Set up routines (like which meals you cook on particular nights of the week) that prevent you from needing to remake the same decisions over and over. Alternatively, outsource decision making to someone else whenever possible. Let other people make decisions to take them off your plate. --Reduce excess sensory stimulation. For example, close the door or put on some dorky giant headphones to block out noise. This will mean your mental processing power isn’t getting used up by having to filter out excess stimulation. This tip is especially important if you are a highly sensitive person.

Try any one of these things each day: A) Sleep eight hours. B) Eat two meals instead of three. C) No TV. D) No junk food. E) No complaining for one whole day. F) No gossip. G) Return an e-mail from five years ago. H) Express thanks to a friend. I) Watch a funny movie or a stand-up comic. J) Write down a list of ideas. The ideas can be about anything. K) Read a spiritual text. Any one that is inspirational to you. The Bible, The Tao te Ching, anything you want. L) Say to yourself when you wake up, “I’m going to save a life today.” Keep an eye out for that life you can save. M) Take up a hobby. Don’t say you don’t have time. Learn the piano. Take chess lessons. Do stand-up comedy. Write a novel. Do something that takes you out of your current rhythm. N) Write down your entire schedule. The schedule you do every day. Cross out one item and don’t do that anymore. O) Surprise someone. P) Think of ten people you are grateful for. Q) Forgive someone. You don’t have to tell them. Just write it down on a piece of paper and burn the paper. It turns out this has the same effect in terms of releasing oxytocin in the brain as actually forgiving them in person. R) Take the stairs instead of the elevator. S) I’m going to steal this next one from the 1970s pop psychology book Don’t Say Yes When You Want to Say No: when you find yourself thinking of that special someone who is causing you grief, think very quietly, “No.” If you think of him and (or?) her again, think loudly, “No!” Again? Whisper, “No!” Again, say it. Louder. Yell it. Louder. And so on. T) Tell someone every day that you love them. U) Don’t have sex with someone you don’t love. V) Shower. Scrub. Clean the toxins off your body. W) Read a chapter in a biography about someone who is an inspiration to you. X) Make plans to spend time with a friend. Y) If you think, “Everything would be better off if I were dead,” then think, “That’s really cool. Now I can do anything I want and I can postpone this thought for a while, maybe even a few months.” Because what does it matter now? The planet might not even be around in a few months. Who knows what could happen with all these solar flares. You know the ones I’m talking about. Z) Deep breathing. When the vagus nerve is inflamed, your breathing becomes shallower. Your breath becomes quick. It’s fight-or-flight time! You are panicking. Stop it! Breathe deep. Let me tell you something: most people think “yoga” is all those exercises where people are standing upside down and doing weird things. In the Yoga Sutras, written in 300 B.C., there are 196 lines divided into four chapters. In all those lines, ONLY THREE OF THEM refer to physical exercise. It basically reads, “Be able to sit up straight.” That’s it. That’s the only reference in the Yoga Sutras to physical exercise. Claudia always tells me that yogis measure their lives in breaths, not years. Deep breathing is what keeps those breaths going.

Sustain a positive outlook. Cultivate a can-do spirit, and you will be an inspiration to employees. And, when that's a tall order, fake it until you make it! • Be known as a fair person. Employees want to be treated fairly, and you must take the necessary steps to make sure they feel that is the case. • Keep an eye on morale. Morale at the workplace can be affected positively or negatively by an incident that, although it might seem insignificant to you, might be very important to your employees. A contented group of employees will do more and better work than an unhappy group. • Set an example. If you want your employees to work hard and succeed, then set an example by doing so yourself. Be a spectacular role model! • Take responsibility for your actions. If something goes wrong and it's your fault, step up to the plate and acknowledge whatever it is that went wrong and why. • Maintain your sense of humor. Don't take yourself too seriously, and don't be in such a hurry that you haven't got time to tell or listen to a positive (tasteful) story. Studies suggest laughter and good humor go a long way in helping employees function well in the workplace. • Acknowledge good work through praise. Everyone wants to hear “well done” now and then, so make sure you acknowledge good work. Say it privately and say it within earshot of others, too. • Give credit for ideas. If one of your employees comes up with a great idea, by all means give that person the credit he or she deserves. Don't allow anyone to take an employee's idea and pass it off as his own. (Managers are sometimes accused of stealing an employee's idea; be scrupulous about avoiding even a hint of such a thing.) Beyond the basic guidelines listed above, a good manager must possess other positive qualities: • Understanding: Conventional wisdom dictates that you walk in someone else's shoes before you judge her. Keep that in mind when dealing with people in the workplace. • Good communication skills: Keep your communication skills in good working order. You might want to join speaking organizations to learn how to be a better public speaker. But don't stop there. You communicate when you send a memo, write e-mail, and lead a meeting. There's no such thing as being a “perfect” communicator. An excellent manager will view the pursuit of this art as a work in progress. • Strong listening skills: When was the last time you really listened to someone when he was talking to you? Did you give him your full, undivided attention, or was your mind thinking about five other different things? And when you are listening, do you really know what it is people are trying to tell you? (You might have to ask probing questions in order to get the message.) • Leadership: Employees need good leaders to help guide them, so make sure your leadership skills are enviable and on-duty. • Common sense: You'll need more than your fair share if you expect to be a good manager of people. Some managers toss common sense out the window and then foolishly wonder what happened when things go wrong. • Honesty: Be honest and ethical in all of your business dealings — period! • A desire to encourage: Encouragement is different than praise. Encouragement helps someone who hasn't yet achieved the goal. Employees need your input and encouragement from time to time in order to be successful, so be prepared to fill that role.

The cruise was the conduit for what would become my third book. While I was traveling and writing for ctnow.com, women across the United States and from the Caribbean emailed not to ask about my geographic journey but my existential one. “How do you find the courage to travel on your own?” they wondered. “How do you keep from getting lonely? Don’t you feel self-conscious eating out alone?” After the first 30 emails like these I thought, There’s a book here. It would be eight years before I published Postcards and Pearls: Life Lessons from Solo Moments on the Road. But the inspiration for publication came during the cruise.

Technology offers great communication tools. Social media helps make connections. And, heart to heart conversations take place face to face and not over email, Whatsup, Facebook or Twitter. Don't be deceived.

Kung saan ka nadapa doon ka babangon.” Literally it meant ‘you rise where you fall’. Symbolically it meant bloodied, beat or dying you let your enemy see you stand.

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What's the point in looking back? - He told me in an email. I'd rather look forward to all the good things to come.

You may not have money to support a business of your friend or family member. And that's fine. But, the least you can do is post, share, like, retweet, or email others about it.

Andrei avoided the internet as well and this evasion only added to his gloom. He loved music, especially old songs, and he loved movies, of all sorts. If he had the patience, sometimes he would read. While most of the pages he turned bored him to sleep, certain books with certain lines disarranged him. Some literature brought him to his feet, laughing and howling in his room. When the book was right, it was bliss and he wept. His room hushed with serenity and indebtedness. When he turned to his computer, however, or took out his phone, he would inevitably come across a viral trend or video that took the art he loved and turned it into a joke. The internet, in Andrei’s desperate eyes, managed to make fun of everything serious. And if one did not laugh, they were not intelligent. The internet could not be slowed and no protest to criticize its exploitation of art could be made because recreations of art hid perfectly under the veneer of mockery and was thus, impenetrable. It was easy to use Chopin’s ‘Sonata No. 2’ for a quick laugh, to reduce the ‘Funeral March’ to background music. It was a sneaky way for a digital creator to be considered an artist—and parodying the classics made them appear cleverer than the original artist. Meanwhile, Andrei’s body had healed playing Chopin alone in his apartment. He would frailly replay movie moments, too, that he later found the world edited and ripped apart with its cheap teeth. And everyone ate the internet’s crumbs. This cruel derision was impossible to escape. But enough jokes, memes, and glam over someone’s precious source of life would eventually make a sensitive body numb. And Andrei was afraid of that. He needed his fountain of hope unblemished. For this reason, he escaped the internet’s claws and only surrendered to it for e-mails, navigation, and the weather.

Running Biking Yoga Stretching Drink a glass of water Morning smoothie or shake Healthy breakfast Mind/Relaxation Meditation Prayer Silence Journal Sit and enjoy Read Visualization List things you are grateful for Watch/listen to something inspiring Family/Relationships Have breakfast with family Say “I love you” to someone Send an uplifting text or email Call a friend or

What you can do: • Start by being consistent with your emails That said, don’t send an email just for the sake of sending it. Don’t compromise on quality just because you have to send something out. You can skip a week or two if your emails don’t have a strong call to action, or if you have no compelling reason to email your list. While not every email will be your best, make each email count. • Be bold and repel (on purpose) if you must Maybe your emails will inspire thought and change. Or challenge existing beliefs and myths. Your content may also raise more questions than it offers answers to. Not everyone jives with that type of content or style. But the bolder you are, the more you will attract your ideal reader and repel the rest. What wouldn’t your ideal reader do? What wouldn’t they relate to? Identify these characteristics and be as specific as you can; e.g., They are unlikely to read blogs such as…They are unlikely to identify with the term freelancer…They are unlikely to prefer quick tips over long-form content. Once you have identified these characteristics, keep them in mind as you’re working on your email content. Don’t water down your message to fit your average reader.

Inboxeo collects emails from thousands of different brands to help businesses and consumers find inspiration, get daily deals, discounts and savings without needing to clog up your inbox.

Just as YouTube started with manual curation, most networked products can start with manual efforts. This means exercising editorial judgment, or allowing users to curate content themselves. The App Store has millions of apps, so when Apple releases a list of “Apps of the Year” in the App Store, it aids discovery for consumers but also inspires app developers to invest in the design and quality of their products. Or platforms can leverage user-generated content, where content is organized by the ever-popular hashtag—one example is Amazon’s wish lists, which are driven primarily by users without editors. Similarly, using implicit data—whether that’s attributes of the content or grouping the originator by their company or college email domain name—can bring people together with data from the network. Twitter uses a hybrid approach—the team analyzes activity on the network to identify trending events, which are then editorialized into stories.

Show up and try. Get on the treadmill. Pick up the violin. Answer some emails. Script out some scenes. Reach out to some clients. Read some reports. Lift a couple weights. Jog one mile. Cross one thing off the to-do list. Chase down a lead. It doesn't matter what it is; all aspects of our life benefit from this circumscribed kind of discipline.

ACKNOWLEDGEMENTS My husband, for all the backrubs he gives me, the double-chocolate muffins he bakes, for the kisses, the gentle teasing, the pep talks, and the patience he displays whenever I am stressed, irritated, angry, or grumpy about uncooperative characters and plots. Thank you for listening to my theories about true crime shows and for being a magnificent DM for our D&D group. My brave, funny, fierce daughter, whose persistence and strength in the face of multiple challenges, including spina bifida and clubfoot, inspires me every day, and my sweet, sensitive, story-loving son, who has worked so hard to learn coping strategies for his sensory processing disorder. “Allo” you both with all my heart, babies. Thank you for inspiring me, for keeping me laughing, for asking for so many kisses and hugs every single day, and for having absolutely zero interest in my stories because they don’t feature any trains. D, for helping with my children during a pandemic when no one else is available, and for reading a thousand books to them and “playing Star Wars” with them so enthusiastically. My family, for helping so much with my children and supporting my career’s success however you can. Love you guys. Dani Crabtree, for being the most understanding and flexible editor in existence. If this book has errors, they’re mine. (I like to add extra things after she’s seen the book.) My dear, lovely, generous readers—thank you from the bottom of my heart for reading and loving my books. I couldn’t do it without you. The stories only come alive with your imaginations, so with you all to imagine them, our beloved characters would only live in my head. I’m thrilled to share them with you. Thank you for all the notes you write me and the emails you send. Your words make a difference, especially when I’m struggling to remember what I love about this job (usually during a particularly stubborn first draft.) I love you all!

There are five ways technology can boost marketing practices: Make more informed decisions based on big data. The greatest side product of digitalization is big data. In the digital context, every customer touchpoint—transaction, call center inquiry, and email exchange—is recorded. Moreover, customers leave footprints every time they browse the Internet and post something on social media. Privacy concerns aside, those are mountains of insights to extract. With such a rich source of information, marketers can now profile the customers at a granular and individual level, allowing one-to-one marketing at scale. Predict outcomes of marketing strategies and tactics. No marketing investment is a sure bet. But the idea of calculating the return on every marketing action makes marketing more accountable. With artificial intelligence–powered analytics, it is now possible for marketers to predict the outcome before launching new products or releasing new campaigns. The predictive model aims to discover patterns from previous marketing endeavors and understand what works, and based on the learning, recommend the optimized design for future campaigns. It allows marketers to stay ahead of the curve without jeopardizing the brands from possible failures. Bring the contextual digital experience to the physical world. The tracking of Internet users enables digital marketers to provide highly contextual experiences, such as personalized landing pages, relevant ads, and custom-made content. It gives digital-native companies a significant advantage over their brick-and-mortar counterparts. Today, the connected devices and sensors—the Internet of Things—empowers businesses to bring contextual touchpoints to the physical space, leveling the playing field while facilitating seamless omnichannel experience. Sensors enable marketers to identify who is coming to the stores and provide personalized treatment. Augment frontline marketers’ capacity to deliver value. Instead of being drawn into the machine-versus-human debate, marketers can focus on building an optimized symbiosis between themselves and digital technologies. AI, along with NLP, can improve the productivity of customer-facing operations by taking over lower-value tasks and empowering frontline personnel to tailor their approach. Chatbots can handle simple, high-volume conversations with an instant response. AR and VR help companies deliver engaging products with minimum human involvement. Thus, frontline marketers can concentrate on delivering highly coveted social interactions only when they need to. Speed up marketing execution. The preferences of always-on customers constantly change, putting pressure on businesses to profit from a shorter window of opportunity. To cope with such a challenge, companies can draw inspiration from the agile practices of lean startups. These startups rely heavily on technology to perform rapid market experiments and real-time validation.

When you’re on vacation, avoid the dreaded email pileup upon your return by creating a new email account along the lines of “[Your Name]_Important.” Then set an auto-responder that says not just that you are on vacation and won’t be checking email, but that you won’t be reading the email that accumulates while you’re away. Give the name of someone to contact if people need immediate help, and say that if people really want to talk to you upon your return, they should resend the message to the aforementioned “important” email address, and that you will respond when you’re back. You will be amazed by how few people actually take you up on this. (This is inspired by a German company, Daimler, which automatically deletes employees’ incoming emails while they’re on vacation and tells senders whom to contact if they need immediate help.)

Lately, I've used this technique with the hate that comes at me online. Most people in my position don't read negative comments or emails. The have someone else screen and then erase them. I see hate as just another fuel source. I see the beauty and power in it, and I never let it go to waste. When the negative comments come it, and they always do, I capture them in a screenshot and speak them into my microphone. In 2021, I posted an image of my swollen left knee, which inspired a flood of negative comments... They were trying to salt my wounds. They wanted me to feel the sting, which I did, and hoped it would bring me down even further. It didn't. I loved those comments. I loved them so much I made a mixtape. I printed them all out, recorded myself saying each one, and then I looped that bitch. Whenever I have a bad day, I listen to it. Sometimes I walk around the house savoring it in full stereo. p63

Lately, I've used this technique with the hate that comes at me online. Most people in my position don't read negative comments or emails. The have someone else screen and then erase them. I see hate as just another fuel source. I see the beauty and power in it, and I never let it go to waste. When the negative comments come in, and they always do, I capture them in a screenshot and speak them into my microphone. In 2021, I posted an image of my swollen left knee, which inspired a flood of negative comments... They were trying to salt my wounds. They wanted me to feel the sting, which I did, and hoped it would bring me down even further. It didn't. I loved those comments. I loved them so much I made a mixtape. I printed them all out, recorded myself saying each one, and then I looped that bitch. Whenever I have a bad day, I listen to it. Sometimes I walk around the house savoring it in full stereo. p63

Building a Rock-Solid Routine GREAT WORK BEFORE EVERYTHING ELSE Do your most meaningful creative work at the beginning of your day, and leave “reactive work”—like responding to e-mail or other messages—for later. JUMP-START YOUR CREATIVITY Establish “associative triggers”—such as listening to the same music or arranging your desk in a certain way—that tell your mind it’s time to get down to work. FEEL THE FREQUENCY Commit to working on your project at consistent intervals—ideally every day—to build creative muscle and momentum over time. PULSE AND PAUSE Move rhythmically between spending and renewing your energy by working in ninety-minute bursts and then taking a break. GET LONELY Make a point of spending some time alone each day. It’s a way to observe unproductive habits and thought processes, and to calm your mind. DON’T WAIT FOR MOODS Show up, whether you feel inspired or not.

Here’s the trick to significantly improving your SaaS email marketing skills—you have to become a student of it. This means you should: Start collecting great email copy, CTAs, and designs. Understand the objective behind each and every email that businesses send. Try to understand the rationale behind copy, link, and design decisions. There are great websites like Really Good Emails11, Good Email Copy12, and Good Sales Emails.com13 that you can use for your research. These sites categorize email copy and designs by types. As well as this, you should sign up to receive emails from some of the leading SaaS brands. Those include, among others: Drift MailChimp Pipedrive Shopify SurveyMonkey Trello Wistia Zapier You should also sign up to competing products and mailing lists from companies in your sector. I personally signed up to thousands of products and newsletters. It’s great for benchmarking and research. At the time of writing, I’ve already passively collected more than 60,000 emails. Obviously, don’t sign up to your competitors’ products with a business email address! I have a special email address I use for this. This account allows me to get data, understand what other organizations are doing, and find good copy ideas. For example, here’s what a search for ‘Typeform’ gives me: Figure 18.1 – Inbox Inspiration It’s not uncommon for me to sign up several times to the same product or newsletter. This allows me to see what they have learned and to track the evolution of their email marketing program. At LANDR, we created a shared document to keep track of subject lines, offers, and copy we wanted to test. Our copywriter was even going through his junk mail folder to find ideas and inspiration. There are tests we ran that were inspired by copy found in his spam folder. Some of them turned out to be really successful too—so keep your eyes open for inspiration. You can use Evernote, Paper, or any other platform to collaborate on idea generation. Alternatively, you can subscribe to paid services like Mailcharts14 or Mailody15. These services will help you track and understand your competitors’ email programs. Build processes to find and access copy and design ideas. It will help you create better emails, faster. In the next chapter we’ll get started creating our first email sequences.

PRO TIP: Look for something working in one category and bring it to another. One of the largest drivers of AppSumo’s email list was giveaways. We realized this only after seeing a giveaway in a women’s fashion online site and trying it out ourselves. Sign up for and observe companies outside of your target market for inspiration.

Inspired by Newton, I took a similar, if perhaps less extreme, approach to writing this book. I blocked off eight hours a day to write: from 5:00 A.M. to 1:00 P.M., five days a week. The basic rule was no e-mail, no calls, no appointments, and no interruptions until after 1:00 P.M. I didn’t always achieve it, but the discipline made a big difference. I set my e-mail bounceback to explain that I was in “monk mode” until after the book was complete. It is difficult to overstate how much freedom I found in this approach. By creating space to explore, think, and write, I not only got my book done faster but gained control over how I spent the rest of my time.

Strategic thinking/visioning. Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. • Creativity/innovation. Generates new and innovative approaches to problems. • Enthusiasm. Exhibits passion and excitement over work. Has a can-do attitude. • Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard. • High standards. Expects personal performance and team performance to be nothing short of the best. • Listening skills. Lets others speak and seeks to understand their viewpoints. • Openness to criticism and ideas. Often solicits feedback and reacts calmly to criticism or negative feedback. • Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.

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so he can be reached by the Justice Department or White House in seconds, any time of day or night. But nobody called. Not the attorney general. Not the deputy attorney general. Nobody. I actually had seen the attorney general the day before. Days earlier, I had met alone with the newly confirmed deputy attorney general at his request so he could ask my advice on how to do his job—which I held from 2003 to 2005. In late October, shortly before the election, the now-DAG had been serving as the United States Attorney in Baltimore, and he invited me to speak to his entire staff about leadership and why I made the decisions I did in July about the Clinton email case. He praised me then as an inspirational leader. Now, he not only didn’t call me, he had authored a memo to justify my firing, describing my conduct during 2016 as awful and unacceptable. That made absolutely no sense to me in light of our recent contacts.

Peacock said that we all have different-size territories and I would argue that one of the more important things that he and Abbey offer is that they make us uncomfortable with the size of the plots we have settled on. They push us, and inspire us to move beyond our comfortable cells. “It depends on how you are yarded,” wrote Thoreau. In an age of cell phones and computers and little contact with the elemental earth, most of us are yarded pretty tightly. It isn’t just pronghorns who live in a diminished territory. Most modern humans know exactly how those ungulates feel. With each generation we settle for less wildness, less freedom, less space. We begin to accept things we would have previously deemed unacceptable. That our e-mails will be read, that we will stare down at screens for hours, that it’s okay for drones to look down on us, that only crazy or dangerous individuals seek solace by going alone into the wilderness. We shrug, half-accepting our limited lives and damaged land. What can we do about it after all?

Once, after one of our special effects software guys resigned, he wrote me an email containing two complaints. First, he said, he didn’t like that his job involved cleaning up so many little problems caused by the new software. Second, he wrote, he was disappointed that we weren’t taking more technical risks in our movies. The irony was that his job was to help solve problems that arose precisely because we were taking a major technical risk by implementing new software systems. The mess that he encountered—the reason he quit—was, in fact, caused by the complexity of trying to do something new. I was struck by how he didn’t understand that taking a risk necessitated a willingness to deal with the mess created by the risk. So:

I keep trying, and manage some workmanlike stuff that doesn't require inspiration, and then I check my phone, check my email, go on Facebook. I read other people's posts, make jaunty comments, flitter away the time, profane the time.

I hadn’t flown half around the world to shack up with a Cairns five. I was here for one reason: to find myself. In the first twelve hours, I had only found the guy I hated, the drunk who fucked anything that walked. The woman was adamant that I take her phone number and email. She scribbled down both on notebook paper. I grasped the sheet of paper, assuring her I’d be in touch. I gave her a final nudge toward the door and a final kiss goodbye, carefully avoiding her snaggle tooth.

We’re all “storytellers.” We don’t call ourselves storytellers, but it’s what we do every day. Although we’ve been sharing stories for thousands of years, the skills we needed to succeed in the industrial age were very different from those required today. The ability to sell our ideas in the form of story is more important than ever. Ideas are the currency of the twenty-first century. In the information age, the knowledge economy, you are only as valuable as your ideas. Story is the means by which we transfer those ideas to one another. Your ability to package your ideas with emotion, context, and relevancy is the one skill that will make you more valuable in the next decade. Storytelling is the act of framing an idea as a narrative to inform, illuminate, and inspire. The Storyteller’s Secret is about the stories you tell to advance your career, build a company, pitch an idea, and to take your dreams from imagination to reality. When you pitch your product or service to a new customer, you’re telling a story. When you deliver instructions to a team or educate a class, you’re telling a story. When you build a PowerPoint presentation for your next sales meeting, you’re telling a story. When you sit down for a job interview and the recruiter asks about your previous experience, you’re telling a story. When you craft an e-mail, write a blog or Facebook post, or record a video for your company’s YouTube channel, you’re telling a story. But there’s a difference between a story, a good story, and a transformative story that builds trust, boosts sales, and inspires people to dream bigger.

Tom nudged them along, sending this hypothetical prompt to anyone who asked: “The year is 2017. Both of this year’s films were completed in well under 18,500 person-weeks …. What innovations helped these productions meet their budget goals? What are some specific things that we did differently?” In the end, four thousand emails poured into the Notes Day suggestion box—containing one thousand separate ideas in all. As

Have a detailed FAQ section on your sales page. Install a free live chat function like Drift or Tawk.to on your sales page. Reply to any emails in a timely fashion. Your content has to highlight the benefits of your solution to inspire action.

I can't stress this enough: never underestimate the POWER of a text, call, or email telling someone you love them, reminding them how important they are, or how proud you are of them. We live in a society where it's so normal now to judge, criticize,, rip other's apart. People project their pain, insecurity and misplaced aggression on anyone they deem a threat or weak. Imagine then, being the person who uplifts a friend or loved one with a kind, loving encouraging word? You may be the reason they decide to get up and fight instead of retreat into despair! By the way, even those who seem strong could benefit from some inspiration. Hiding behind a smile and burying your feelings under that tough skin is not easy. The world has enough bullies. Hopefully we can shift the tide toward kindness.

Here’s what your welcome email should address: • Deliver your opt-in incentive. • Share some social proof in the form of testimonials or links to places you’ve been featured. • State why are you the best person to inspire, educate, or teach your subscriber about the topic and why the topic is important. • Open a conversation loop. Ask them a specific question that will enable

There have been many times in my life where I would tell God that I need encouragement right now because of my rough day. God would then have someone call me, email me or text me something positive or uplifting. God does not run out of resources on how to bless you and make you happy. He does everything He can to make sure you know that He cares and He will show up for you.