Industry Eric Quotes

The executives who run the fast food industry are not bad men. They are businessmen. They will sell free-range, organic, grass-fed hamburgers if you demand it. They will sell whatever sells at a profit.

Whatever replaces the fast food industry should be regional, diverse, authentic, unpredictable, sustainable, profitable--and humble. It should know its limits.

Unlike other commodities, however, fast food isn’t viewed, read, played, or worn. It enters the body and becomes part of the consumer. No other industry offers, both literally and figuratively, so much insight into the nature of mass consumption.

Abolition is not some disstant future but something we create in every moment when we say no to the traps of empire and yes to the nourishing possibilities dreamed of and practiced by our ancestors and friends. Every time we insist on accessible and affirming health care, safe and quality education, meaningful and secure employment, loving and healing relationships, and being our full and whole selves, we are doing abolition. Abolition is about breaking down things that oppress and building up things that nourish. Abolition is the practice of transformation in the here and now and the ever after.

Pick an industry where you can play long-term games with long-term people.

The Air Force’s demand for self-contained, inertial guidance systems played a leading role in the miniaturization of computers and the development of integrated circuits, the building blocks of the modern electronics industry.

Future historians, I hope, will consider the American fast food industry a relic of the twentieth century--a set of attitudes, systems, and beliefs that emerged from postwar southern California, that embodied its limitless faith in technology, that quickly spread across the globe, flourished briefly, and then receded, once its true costs became clear and its thinking became obsolete.

Americans not only smoke more marijuana but also imprison more people for marijuana than any other western industrialized nation.

The management no longer depends upon the talents or skills of its workers---those things are built into the operating systems and machines. Jobs that have been "deskilled" can be filled cheaply. The need to retain any individual worker is greatly reduced by the ease with which he or she can be replaced.

If a single misleading sentence is to sum up the relations of artist and society in this era, we might say that the French Revolution inspired him by its example, the Industrial Revolution by its horror, and the bourgeois society, which emerged from both, transformed his very existence and modes of creation.

Most of all, i am concerned about its impact on the nation’s children. Fast food is heavily marketed to children and prepared by people who are barely older than children. This is an industry that both feeds and feeds off the young.

It's not my job to tell people how to consume music. I just want them to consume music.

The fast food industry has forged promotional links with the nation’s leading toy manufacturers, giving away simple toys with children's meals and selling more elaborate ones at discount.

If schools continue to follow an outdated educational model focusing on preparation for an industrialized workforce, they run the risk of becoming irrelevant to our students and communities.

Eric Harris wanted a prom date. Eric was a senior, about to leave Columbine High School forever. He was not about to be left out of the prime social event of his life. He really wanted a date. Dates were not generally a problem. Eric was a brain, but an uncommon subcategory: cool brain. He smoked, he drank, he dated. He got invited to parties. He got high. He worked his look hard: military chic hair— short and spiked with plenty of product—plus black T-shirts and baggy cargo pants. He blasted hard-core German industrial rock from his Honda. He enjoyed firing off bottle rockets and road-tripping to Wyoming to replenish the stash. He broke the rules, tagged himself with the nickname Reb, but did his homework and earned himself a slew of A’s. He shot cool videos and got them airplay on the closed-circuit system at school. And he got chicks. Lots and lots of chicks. On the ultimate high school scorecard, Eric outscored much of the football team. He was a little charmer. He walked right up to hotties at the mall. He won them over with quick wit, dazzling dimples, and a disarming smile.

American whale oil lit the world. It was used in the production of soap, textiles, leather, paints, and varnishes, and it lubricated the tools and machines that drove the Industrial Revolution. The baleen cut from the mouths of whales shaped the course of feminine fashion by putting the hoop in hooped skirts and giving form to stomachtightening and chest-crushing corsets. Spermaceti, the waxy substance from the heads of sperm whales, produced the brightest- and cleanest-burning candles the world has ever known, while ambergris, a byproduct of irritation in a sperm whale’s bowel, gave perfumes great staying power and was worth its weight in gold.

Favoring specialization over intelligence is exactly wrong, especially in high tech. The world is changing so fast across every industry and endeavor that it's a given the role for which you're hiring is going to change. Yesterday's widget will be obsolete tomorrow, and hiring a specialist in such a dynamic environment can backfire. A specialist brings an inherent bias to solving problems that spawns from the very expertise that is his putative advantage, and may be threatened by a new type of solution that requires new expertise. A smart generalist doesn't have bias, so is free to survey the wide range of solutions and gravitate to the best one.

The birth of the fast food industry coincided with Eisenhower-era glorifications of technology, with optimistic slogans like “Better Living through Chemistry” and “Our Friend the Atom.” The sort of technological wizardry that Walt Disney promoted on television and at Disneyland eventually reached its fulfillment in the kitchens of fast food restaurants. Indeed, the corporate culture of McDonald’s seems inextricably linked to that of the Disney empire, sharing a reverence for sleek machinery, electronics, and automation. The leading fast food chains still embrace a boundless faith in science—and as a result have changed not just what Americans eat, but also how their food is made.

Moldovans, most of whom will never be able to afford the products advertised—unless they sell a kidney. Joseph Epstein, in his book on envy, described the entire advertising industry as “a vast and intricate envy-producing machine.” In Moldova, all of that envy has nowhere to dissipate; it just accumulates, like so much toxic waste.

Taking an abolitionist stance does not mean refusing to engage in incremental change, nor does it mean abandoning efforts to improve conditions inside prisons. Rather, abolitionists engage in 'abolitionist reforms' or 'non-reformist reforms.' These are reforms that either directly undermine the prison industrial complex or provide support to prisoners through strategies that weaken, rather than strengthen, the prison system itself. For example, rather than lobbying for bigger prison health budgets to care for elderly prisoners, an abolitionist reform strategy would aim to get elderly prisoners out on compassionate release to obtain healthcare in the community. --S. Lamble

Ever since the administration of President Richard Nixon, the fast food industry has worked closely with its allies in Congress and the White House to oppose new worker safety, food safety, and minimum wage laws. While publicly espousing support for the free market, the fast food chains have quietly pursued and greatly benefited from a wide variety of government subsidies. Far from being inevitable, America's fast food industry in its present form is the logical outcome of certain political and economic choices.

Learning to see waste and then systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries.

the sugar industry has promoted the idea that a calorie is a calorie, and that eating a calorie’s worth of sweets is no more likely to make someone obese than any other food.

Forty-hour workweeks are a relic of the Industrial Age. Knowledge workers function like athletes - train and sprint, then rest and reassess.

Widespread introduction of the process [of irradiating foods] has thus far been impeded, however, by a reluctance among consumers to eat things that have been exposed to radiation. According to current USDA regulations, irradiated meat must be identified with a special label and with a radura (the internationally recognized symbol of radiation). The Beef Industry Food Safety Council - whose members include the meatpacking and fast food giants - has asked the USDA to change its rules and make the labeling of irradiated meat completely voluntary. The meatpacking industry is also working hard to get rid of the word 'irradiation,; much preferring the phrase 'cold pasteurization.'...From a purely scientific point of view, irradiation may be safe and effective. But he [a slaughterhouse engineer] is concerned about the introduction of highly complex electromagnetic and nuclear technology into slaughterhouses with a largely illiterate, non-English-speaking workforce.

Investors are still thinking through the consequences of reinventing the software industry as one with an explicit focus on service rather than closed intellectual property, and will be for some time to come.

To the contemporary feminist, sexual differences mean inequality, inequality means injustice, and injustice must be stamped out at all costs. And so, they have set about stamping out sexual differences at all costs.

How, I wonder, staring out my hotel window into black nothingness, can Icelanders possibly be happy living under this veil of darkness? I’ve always associated happy places with palm trees and beaches and blue drinks and, of course, swim-up bars. That’s paradise, right? The global travel industry certainly wants us to think so. Bliss, the ads tell us, lies someplace else, and that someplace else is sunny and eighty degrees. Always. Our language, too, reflects the palm-tree bias. Happy people have a sunny disposition and always look on the bright side of life. Unhappy people possess dark souls and black bile.

Until the first petroleum well was drilled in Pennsylvania in 1859, whale oil *was* oil. In Leviathan, a fine history of whaling, Eric Jay Dolin enumerates whale Phil's manifold applications: 'It was used in the production of soap, textiles, leather, paints, and varnishes, and it lubricated the tools and machines that drove the Industrial Revolution.' In fact, its use as a lubricant impervious to extremes in temperature persisted well into the space age -- NASA lubed its moon landers and other remotely operated vehicles with sperm whale oil until the International Whaling Commission banned commercial whaling in 1986.

We have been taught, both inside the classroom and outside of it, that there exists an entity called the West, and that one can think of this West as a society and civilization independent of and in opposition to other societies and civilizations. Many of us even grew up believing that this West has a genealogy, according to which ancient Greece begat Rome, Rome begat Christian Europe, Christian Europe begat the Renaissance, the Renaissance the Enlightenment, the Enlightenment political democracy and the industrial revolution. Industry, crossed with democracy, in turn yielded the United States, embodying the rights to life, liberty, and the pursuit of happiness.

The existing criminal justice model poses two main questions in the face of social harm: Who did it? How can we punish them? (And increasingly, how can we make money from it?). Creating safe and healthy communities requires a different set of questions: Who was harmed? How can we facilitate healing? How can we prevent such harm in the future? --S. Lamble

Investors include former Google CEO Eric Schmidt and Google cofounder Larry Page. Planetary Resources’ lead was followed in 2013 by a firm called Deep Space Industries. Its website currently looks like a science fiction film setting, with illustrations of CubeSats, scouting vehicles, and huge mining spacecraft assembled in space and never intended to enter a planet’s atmosphere.

The cotton industry was thus launched, like a glider, by the pull of the colonial trade to which it was attached; a trade which promised not only great, but rapid and above all unpredictable expansion, which encouraged the entrepreneur to adopt the revolutionary techniques required to meet it. Between 1750 and 1769 the export of British cottons increased more than ten times over.

Future historians, I hope, will consider the American fast food industry a relic of the twentieth century — a set of attitudes, systems, and beliefs that emerged from postwar southern California, that embodied its limitless faith in technology, that quickly spread across the globe, flourished briefly, and then receded, once its true costs became clear and its thinking became obsolete. We cannot ignore the meaning of mad cow. It is one more warning about unintended consequences, about human arrogance and the blind worship of science.The same mindset that would add 4-methylacetophenone and solvent to your milkshake would also feed pigs to cows. Whatever replaces the fast food industry should be regional, diverse, authentic, unpredictable, sustainable, profitable — and humble. It should know its limits. People can be fed without being fattened or deceived.This new century may bring an impatience with conformity, a refusal to be kept in the dark, less greed, more compassion, less speed, more common sense, a sense of humor about brand essences and loyalties, a view of food as more than just fuel.Things don’t have to be the way they are. Despite all evidence to the contrary, I remain optimistic.

Entrepreneurs are everywhere. You don’t have to work in a garage to be in a startup. The concept of entrepreneurship includes anyone who works within my definition of a startup: a human institution designed to create new products and services under conditions of extreme uncertainty. That means entrepreneurs are everywhere and the Lean Startup approach can work in any size company, even a very large enterprise, in any sector or industry. 2. Entrepreneurship is management. A startup is an institution, not just a product, and so it requires a new kind of management specifically geared to its context of extreme uncertainty. In fact, as I will argue later, I believe “entrepreneur” should be considered a job title in all modern companies that depend on innovation for their future growth. 3. Validated learning. Startups exist not just to make stuff, make money, or even serve customers. They exist to learn how to build a sustainable business. This learning can be validated scientifically by running frequent experiments that allow entrepreneurs to test each element of their vision. 4. Build-Measure-Learn. The fundamental activity of a startup is to turn ideas into products, measure how customers respond, and then learn whether to pivot or persevere. All successful startup processes should be geared to accelerate that feedback loop. 5. Innovation accounting. To improve entrepreneurial outcomes and hold innovators accountable, we need to focus on the boring stuff: how to measure progress, how to set up milestones, and how to prioritize work. This requires a new kind of accounting designed for startups—and the people who hold them accountable.

The behavior of retailers when a vendor folds is very revealing. It tells us that they know something the vendors don’t. What they know is this: the price a consumer will pay is effectively capped by the expected future value of vendor service (where “service” is here construed broadly to include enhancements, upgrades, and follow-on projects). In other words, software is largely a service industry operating under the persistent but unfounded delusion that it is a manufacturing industry.

Middle-class gay white men argued that 'gay rights' should remain a legislative issue and that 'legally sanctioned gay marriage should be a primary concern for all of us.' Kunzel charts the ways that the forced forgetting of queer and trans prisoners was central to the coalescing of 'new gay norms,' 'gay respectability,' and homonormativity. This disciplining of the queer left was a racialized proect that coalesced around shoring up the privileges afforded by whiteness, gender normativity, and capital.

When Dr. Fauci took office, America was still ranked among the world’s healthiest populations. An August 2021 study by the Commonwealth Fund ranked America’s health care system dead last among industrialized nations, with the highest infant mortality and the lowest life expectancy. “If health care were an Olympic sport, the US might not qualify in a competition with other high-income nations,”56 laments the study’s lead author, Eric Schneider, who serves as Senior Vice President for Policy and Research at the Commonwealth Fund.

When Dr. Fauci took office, America was still ranked among the world’s healthiest populations. An August 2021 study by the Commonwealth Fund ranked America’s health care system dead last among industrialized nations, with the highest infant mortality and the lowest life expectancy. “If health care were an Olympic sport, the US might not qualify in a competition with other high-income nations,”56 laments the study’s lead author, Eric Schneider, who serves as Senior Vice President for Policy and Research at the Commonwealth Fund. Following

Ah, New England. An amalgam of picket fences and crumbling bricks; Ivy League schools and dropped Rs; social tolerance and the Salem witch trials, Henry David Thoreau and Stephen King, P-town rainbows and mill-town rust; Norman Rockwell and Aerosmith; lobster and Moxie; plus the simmering aromas of a million melting pot cuisines originally brought here by immigrants from everywhere else searching for new ways to live. It’s a place where rapidly-growing progressive cities full of the ‘wicked smaaht’ coexist alongside blight-inflicted Industrial Revolution landscapes full of the ‘wicked poor’. A place of forested mountains, roaring rivers, crystalline lakes, urban sprawl, and a trillion dollar stores. A place of seasonal tourism beach towns where the wild, rank scent of squishy seaweed casts its cryptic spell along the vast and spindrift-misted seacoast, while the polished yachts of the elite glisten like rare jewels on the horizon, just out of reach. Where there are fiery autumn hues and leaves that need raking. Powder snow ski slopes and icy windshields that need scraping. Crisp daffodil mornings and mud season. Beach cottage bliss and endless miles of soul-sucking summer traffic . Perceived together, the dissonant nuances of New England stir the imagination in compelling and chromatic whorls.

Focus on the user… and the money will follow. This can be particularly challenging in environments where the user and customer are different, and when your customer doesn’t share your focus-on-the-user ethos. When Google acquired Motorola in 2012, one of the first Motorola meetings Jonathan attended was a three-hour product review, where the company’s managers presented the features and specifications for all of Motorola’s phones. They kept referring to the customer requirements, most of which made little sense to Jonathan since they were so out of tune with what he knew mobile users wanted. Then, over lunch, one of the execs explained to him that when Motorola said “customers,” they weren’t talking about the people who use the phones but about the company’s real customers, the mobile carriers such as Verizon and AT&T, who perhaps weren’t always as focused on the user as they should have been. Motorola wasn’t focusing on its users at all, but on its partners. At Google, our users are the people who use our products, while our customers are the companies that buy our advertising and license our technology. There are rarely conflicts between the two, but when there are, our bias is toward the user. It has to be this way, regardless of your industry. Users are more empowered than ever, and won’t tolerate crummy products.

Moore’s Law, the rule of thumb in the technology industry, tells us that processor chips—the small circuit boards that form the backbone of every computing device—double in speed every eighteen months. That means a computer in 2025 will be sixty-four times faster than it is in 2013. Another predictive law, this one of photonics (regarding the transmission of information), tells us that the amount of data coming out of fiber-optic cables, the fastest form of connectivity, doubles roughly every nine months. Even if these laws have natural limits, the promise of exponential growth unleashes possibilities in graphics and virtual reality that will make the online experience as real as real life, or perhaps even better. Imagine having the holodeck from the world of Star Trek, which was a fully immersive virtual-reality environment for those aboard a ship, but this one is able to both project a beach landscape and re-create a famous Elvis Presley performance in front of your eyes. Indeed, the next moments in our technological evolution promise to turn a host of popular science-fiction concepts into science facts: driverless cars, thought-controlled robotic motion, artificial intelligence (AI) and fully integrated augmented reality, which promises a visual overlay of digital information onto our physical environment. Such developments will join with and enhance elements of our natural world. This is our future, and these remarkable things are already beginning to take shape. That is what makes working in the technology industry so exciting today. It’s not just because we have a chance to invent and build amazing new devices or because of the scale of technological and intellectual challenges we will try to conquer; it’s because of what these developments will mean for the world.

Some grant programs are structured as competitions. New York City’s Industrial Growth Initiative, now in its second year, is a two-stage process that requires businesses to attend a growth workshop and then apply for a more in-depth workshop series covering topics like human resources and marketing. The program culminates with a business plan competition, where participants put what they have learned to work and create expansion plans to guide their next stage of growth. The plans are pitched to an audience of judges and business leaders, and three winners split a $150,000 prize. One recent winner was Eric Campione, chief administrative officer for P.A.C. Plumbing, Heating, & Air Conditioning. Mr. Campione submitted a plan to bring the third-generation family-owned business on Staten Island into the digital age with new technology, such as iPads for field technicians. It is about more than money, though.

In a future that includes competition from open source, we can expect that the eventual destiny of any software technology will be to either die or become part of the open infrastructure itself. While this is hardly happy news for entrepreneurs who would like to collect rent on closed software forever, it does suggest that the software industry as a whole will remain entrepreneurial, with new niches constantly opening up at the upper (application) end and a limited lifespan for closed-IP monopolies as their product categories fall into infrastructure.

It is a matter of legal record that, for years, the CEOs of Apple, Intel, Google, Pixar, and other Silicon Valley firms operated something very much like a cartel against their own employees. In a scandal that journalists now call “the Techtopus,” these worthies agreed to avoid recruiting one another’s tech workers and thus keep those workers’ wages down across the industry. In 2007, in one of the most famous chapters of the Techtopus story, the famous innovator Steve Jobs emailed Eric Schmidt, demanding that this CEO and friend of top Democrats do something about a Google recruiter who was trying to lure an employee away from Apple. Two days later, according to the reporter who has studied the case most comprehensively, Schmidt wrote back to Jobs to tell him the recruiter had been fired. Jobs then forwarded Schmidt’s email around with this comment appended: “:)

many human skills are tacit because “the aim of a skilful performance is achieved by the observance of a set of rules which are not known as such to the person following them.” For example, swimmers are probably not aware of the rules they employ to keep afloat (e.g., in exhaling, they do not completely empty their lungs), nor are medical experts generally aware of the rules they follow in order to reach a diagnosis of a disease. “Indeed,” Polanyi says, “even in modern industries the indefinable knowledge is still an essential part of technology.

The seemingly ubiquitous axiom that cops are racists has led to this age where non-compliance during police engagement is an encouraged strategy e.g. Eric Garner and Freddie Gray. Undoubtedly, the motive is financial since filing frivolous civil suits against cops for a financial settlement has become a new lottery system. However, confrontation instead of compliance will continue to lead to fatal consequences, and that’s what BLM gleefully envisions.

regardless of your business, there is a robust corpus of technical knowledge upon which the industry is based. Who are the geeks in your company? The guys in the labs and studios working on new, interesting stuff? Whatever that stuff is, that’s your technology. Find the geeks, find the stuff, and that’s where you’ll find the technical insights you need to drive success.

We have no idea what your venture is or even your industry, so we won’t presume to tell you how to create a business plan. But we can tell you with 100 percent certainty that if you have one, it is wrong.

In the councils of government, we must guard against the acquisition of unwarranted influence, whether sought or unsought, by the military-industrial complex. The potential for the disastrous rise of misplaced power exists and will persist. —PRESIDENT DWIGHT D. EISENHOWER

Over the years, I have repeated Eric’s advice to countless people, encouraging them to reduce their career spreadsheets to one column: potential for growth. Of course, not everyone has the opportunity or the desire to work in an industry like high tech. But within any field, there are jobs that have more potential for growth than others. Those in more established industries can look for the rocket ships within their companies—divisions or teams that are expanding. And in careers like teaching or medicine, the corollary is to seek out positions where there is high demand for those skills. For example, in my brother’s field of pediatric neurosurgery, there are some cities with too many physicians, while others have too few. My brother has always elected to work where his expertise would be in demand so he can have the greatest impact. Just

recent decades, American utility companies have spent relatively little on research and development. One industry report estimates that, in 2009, research-and-development investments made by all US electrical-power utilities amounted to at most $700 million, compared with $6.3 billion by IBM and $9.1 billion by Pfizer. In 2009, however, the Department of Energy issued $3.4 billion in stimulus grants to a hundred smart-grid projects across the United States, including many in areas that are prone to heat waves and hurricanes.

5 WORDS ON A WHITEBOARD HAVE A STRUCTURE FOR 1:1s, AND TAKE THE TIME TO PREPARE FOR THEM, AS THEY ARE THE BEST WAY TO HELP PEOPLE BE MORE EFFECTIVE AND TO GROW. BILL’S FRAMEWORK FOR 1:1s AND REVIEWS PERFORMANCE ON JOB REQUIREMENTS Could be sales figures Could be product delivery or product milestones Could be customer feedback or product quality Could be budget numbers RELATIONSHIP WITH PEER GROUPS (This is critical for company integration and cohesiveness) Product and Engineering Marketing and Product Sales and Engineering MANAGEMENT/LEADERSHIP Are you guiding/coaching your people? Are you weeding out the bad ones? Are you working hard at hiring? Are you able to get your people to do heroic things? INNOVATION (BEST PRACTICES) Are you constantly moving ahead . . . thinking about how to continually get better? Are you constantly evaluating new technologies, new products, new practices? Do you measure yourself against the best in the industry/world?

Third, the idea that venture capitalists get into deals on the strength of their brands can be exaggerated. A deal seen by a partner at Sequoia will also be seen by rivals at other firms: in a fragmented cottage industry, there is no lack of competition. Often, winning the deal depends on skill as much as brand: it’s about understanding the business model well enough to impress the entrepreneur; it’s about judging what valuation might be reasonable. One careful tally concluded that new or emerging venture partnerships capture around half the gains in the top deals, and there are myriad examples of famous VCs having a chance to invest and then flubbing it.[6] Andreessen Horowitz passed on Uber. Its brand could not save it. Peter Thiel was an early investor in Stripe. He lacked the conviction to invest as much as Sequoia. As to the idea that branded venture partnerships have the “privilege” of participating in supposedly less risky late-stage investment rounds, this depends from deal to deal. A unicorn’s momentum usually translates into an extremely high price for its shares. In the cases of Uber and especially WeWork, some late-stage investors lost millions. Fourth, the anti-skill thesis underplays venture capitalists’ contributions to portfolio companies. Admittedly, these contributions can be difficult to pin down. Starting with Arthur Rock, who chaired the board of Intel for thirty-three years, most venture capitalists have avoided the limelight. They are the coaches, not the athletes. But this book has excavated multiple cases in which VC coaching made all the difference. Don Valentine rescued Atari and then Cisco from chaos. Peter Barris of NEA saw how UUNET could become the new GE Information Services. John Doerr persuaded the Googlers to work with Eric Schmidt. Ben Horowitz steered Nicira and Okta through their formative moments. To be sure, stories of venture capitalists guiding portfolio companies may exaggerate VCs’ importance: in at least some of these cases, the founders might have solved their own problems without advice from their investors. But quantitative research suggests that venture capitalists do make a positive impact: studies repeatedly find that startups backed by high-quality VCs are more likely to succeed than others.[7] A quirky contribution to this literature looks at what happens when airline routes make it easier for a venture capitalist to visit a startup. When the trip becomes simpler, the startup performs better.[8]

The agenda of juvenile court, then, for queer and trans youth at least, often becomes to 'rehabilitate' youth into fitting heteronormative and gender-typical molds. Guised under the 'best interest of the child,' the goal often becomes to 'protect' the child - or perhaps society - from gender-variant or non-heterosexual behavior.

Rousseau’s philosophy can be summed up in four words: nature good, society bad. He believed in the “natural goodness of man.” In his Discourse on Inequality, he paints a picture of man in his natural state, “wandering in the forests, without industry, without speech, without domicile, without want and without liaisons, with no need of his fellow-men, likewise with no desire to harm them.” Nobody is born mean-spirited, petty, vindictive, paranoid. Society makes them that way. Rousseau’s “savage man” lives in each moment with no regrets about the past or worries about the future.

Without knowing this, without having been to the future, there would be no way to situate this vision among the other items in my memory. And since most of our thoughts are as evanescent and hard to remember as dreams, I will be unlikely to remember this vision or notice how it corresponded to an actual event in my life some time afterward. It has often been suggested that déjà vu experiences may reflect this kind of “memory of a premonition,” although neural signals of familiarity may misfire for more mundane reasons, so it would be hard to substantiate such a claim in many, or most, cases. It is the same difficulty that J. B. Priestley identified in the context of his future-influencing-present effect: How often will it occur to people to (a) record their passing thoughts and moods in detail and (b) compare those recorded thoughts and moods to later events? Almost never. Yet as we will see later, when people’s lives, thoughts, and feelings are recorded for some other purpose, such as in psychotherapy, it sometimes does—quite by accident—reveal suggestive evidence for something like the existence of a perturbing influence of future events on prior behavior. “The brain is an illusion factory,” as neurobiologist Dean Buonomano puts it.52 Humans’ ability to vividly and realistically imagine things that haven’t happened (or haven’t happened yet) poses a huge challenge to studying anomalous experiences and ESP phenomena. One of the million functions of the Swiss Army Knife in our skulls is to serve as a powerful all-purpose imaging device, a special effects studio that would put Industrial Light and Magic to shame. It is able to create from scratch, instantly, vivid images to dramatize any piece of information or idea, real or fictitious, as well as translate complex thoughts instantly into pictures. It does this not only in dreams but also in the hypnagogic and hypnopompic states on the edge of sleep, and even in waking reality when we “mentally time travel” or daydream or imagine possible scenarios.

All journalists stand on the shoulders of giants, whether they admit it or not. In many cases, my book was vastly enhanced by the superlative work of other journalists, writers, and financial historians, who have themselves explored some of the subjects and themes I have tried to knit together in one sweeping narrative. Peter Bernstein is a huge inspiration, and his books were of tremendous help for some of the earlier chapters, as was Colin Read’s The Efficient Market Hypothesists. Lewis Braham’s biography of Jack Bogle is essential reading for anyone interested in the tumultuous life of Vanguard’s founder. Ralph Lehman’s The Elusive Trade was exhaustively detailed on the genesis of ETFs, and Anthony Bianco’s The Big Lie vividly tells the story of WFIA/BGI in the Pattie Dunn era. I have also learned an enormous amount from working with or admiring from afar financial journalists like John Authers, Gillian Tett, James Mackintosh, Philip Coggan, and Jason Zweig, as well as industry experts such as Deborah Fuhr, Ben Johnson, Eric Balchunas, and David Nadig. They are all titans upon whose shoulders I nervously perch.

I began to notice something strange about the nature of incarceration; in particular, its imposition on the minds and bodies of the imprisoned, promoting a number of inmates to take personal responsibility for a system of failure beyond their control—a system built on hiding in plain sight the institutional, historical, and material limits of personal choice….Taking on the failures of a system without critically examining the limits of personal choice often led a number of cellmates to conflate their sense of responsibility with issues beyond their control. --Kalaniopua Young, “From a Native Trans Daughter

From 1925 to 1975, despite some variance, about 1 in 1,000 Americans was imprisoned at any given time. In 1975, there were approximately 200,000 prisoners. Thirty-two years later, after thirty-two years of drug war, there are 2.3 million behind bars—1 in every 130 Americans.100 Canada, by comparison, imprisons 1 in every 750 people. Every country in Western Europe imprisons still fewer. Pick any country and we lock up more people. America has the highest rate of incarceration in the world. This, in Eric Schlosser’s coinage, is the prison-industrial complex:

Proponents like to say that predictive analytics is actionable. Its output directly informs actions, commanding the organization about what to do next. But with this use of vocabulary, industry insiders have stolen the word actionable, which originally has meant worthy of legal action (i.e., “sue-able”), and morphed it. This verbal assault comes about because people are so tired of seeing sharp-looking reports that provide only a vague, unsure sense of direction. With this word’s new meaning established, “Your fly is unzipped” is actionable (it is clear what to do—you can and should take action to remedy), but “You’re going bald” is not (there’s no cure; nothing to be done). Better yet, “I predict you will buy these button-fly jeans and this snazzy hat” is actionable, to a salesperson.

David Landes, the distinguished economic historian, has even seen in the political fragmentation of the Old Continent one of the roots of its later global dominance. By decentralizing authority, fragmentation made Europe safe from single-stroke conquest – the fate of many empires of the past, from Persia after Issus (333 BC) and Rome after the sack of Alaric (410 AD) to Aztec Mexico and Inca Peru. The American historian concludes his argument with a citation from Patricia Crone’s Pre-Industrial Societies: ‘Far from being stultified by imperial government, Europe was to be propelled forward by constant competition between its component parts’ (Landes 1998: 528). These and other scholars stressing the importance of inter-state competition in European history have been inspired by the arguments advanced by Eric Jones in his well-known book The European Miracle. The miracle the British historian wished to explain is the fact that one thousand years ago, more or less, nobody would have thought possible that Europe could ever be able to challenge the great empires of the East, but five hundred years later European global dominance was already becoming a reality. According to Jones the essence of this ‘European miracle’ lies in politics rather than in economics: in its long-lasting system of competing but also cooperating states. Considered as a group, the members of the European states system realized the benefits of competitive decision-making but also some of the economies of scale expected of an empire: ‘Unity in diversity gave Europe some of the best of both worlds, albeit in a somewhat ragged and untidy way’ (Jones 1987: 110).

They said that product management in Silicon Valley was like “flying an F-16 at Mach 2 over a boulder-strewn landscape, two meters off the ground. Plus, if you crash it’s just like a video game at the arcade, and we have lots of quarters.” Cool! The best industries are the ones where you’re flying the F-16, your pocket full of quarters, trying not to crash.

The primary objective of any business today must be to increase the speed of the product development process and the quality of its output. Since the industrial revolution, operating processes have

There is a mythmaking industry hard at work to sell us that story, but I have come to believe that the story is false, the product of selection bias and after-the-fact rationalization.

The minimum capital requirement of $50,000 and a proviso barring national banks from holding mortgages on land restricted these institutions to large cities. The system both promoted the consolidation of a national capital market essential to future investment in industry and commerce and placed its control firmly in the hands of Wall Street.

A notable politician once said that it takes a village to raise a child. She forgot that it takes a family to raise a village. And the destruction of the family, largely due to policies and movements that she supports, has razed the village to the ground.

The assumption that the slave is in a better condition than the hired laborer, includes the further assumption that he who is once a hired laborer always remains a hired laborer; that there is a certain class of men who remain through life in a dependent condition…. In point of fact that is a false assumption. There is no such thing as a man who is a hired laborer, of a necessity, always remaining in his early condition. The general rule is otherwise. I know it is so, and I will tell you why. When at an early age, I was myself a hired laborer, at twelve dollars per month…. A young man…works industriously, he behaves soberly, and the result of a year or two’s labor is a surplus account. Now he buys land on his own hook…. There is no such thing as a man being bound down in a free country through his life as a laborer…. Improvement in condition…is the great principle

Open-sourcing something says, in effect, that we are committed to growing a platform, an industry, and an ecosystem as a whole. It

Many people, when considering a job, are primarily concerned with their role and responsibilities, the company’s track record, the industry, and compensation. Further down on that list, probably somewhere between “length of commute” and “quality of coffee in the kitchen,” comes culture. Smart creatives, though, place culture at the top of the list. To

user-developed innovations for the high-performance sport. The user-centered innovation process just illustrated is in sharp contrast to the traditional model, in which products and services are developed by manufacturers in a closed way, the manufacturers using patents, copyrights, and other protections to prevent imitators from free riding on their innovation investments. In this traditional model, a user's only role is to have needs, which manufacturers then identify and fill by designing and producing new products. The manufacturer-centric model does fit some fields and conditions. However, a growing body of empirical work shows that users are the first to develop many and perhaps most new industrial and consumer products. Further, the contribution of users is growing steadily larger as a result of continuing advances in computer and communications capabilities. In this book I explain in detail how the emerging process of user-centric, democratized innovation works. I also explain how innovation by users provides a very necessary complement to and feedstock for manufacturer innovation. The ongoing shift of innovation to users has some very attractive qualities. It is becoming progressively easier for many users to get precisely what they

Three powerful technology trends have converged to fundamentally shift the playing field in most industries. First, the Internet has made information free, copious, and ubiquitous—practically everything is online. Second, mobile devices and networks have made global reach and continuous connectivity widely available. And third, cloud computing10 has put practically infinite computing power and storage and a host of sophisticated tools and applications at everyone’s disposal, on an inexpensive, pay-as-you-go basis. Today, access to these technologies is still unavailable to much of the world’s population, but it won’t be long before that situation changes and the next five billion people come online.

pyramid searches,” an idea pioneered by MIT’s Eric von Hippel and others. To conduct a pyramid search, begin by identifying people who are well-informed about the topic you’re interested in and asking them who in their field has even more expertise than they do—in other words, who is at the top of the subject-area “pyramid.” Often those at the peak are the kinds of highly curious, knowledgeable people who can refer you to experts in analogous fields. Then work your way to the top of the next knowledge pyramid and so on, ultimately assembling a panel of insightful people from diverse fields. Poetz and colleagues used the pyramid method to find analogous expertise for a forklift maker that needed a better way to mount and unmount forklifts from trucks. They brainstormed starting points, identifying a logistics-firm owner who was a heavy user of truck-mounted forklifts. That led them to a maker of machinery-mounting systems for farm tractors and eventually to someone in the entertainment-events industry with extensive experience quickly mounting stage equipment at concert venues. It turned out that the concert expert’s insights were directly applicable to the forklift problem and provided an innovative solution.

structure of the social division of labor. Many firms and industries must make fundamental changes to long-held business models in order to adapt. Further, governmental policy and legislation sometimes preferentially supports innovation by manufacturers. Considerations of social welfare suggest that this must change. The workings of the intellectual property system are of special concern. But despite the difficulties, a

Another English revolution by the rich occurred at the end of the eighteenth and the beginning of the nineteenth century. It was the Industrial Revolution. The breathtaking potentialities of mechanization set the minds of manufacturers and merchants on fire. They began a revolution “as extreme and radical as ever inflamed the minds of sectarians,”8 and in a relatively short time these respectable, Godfearing citizens changed the face of England beyond recognition. When

America’s abundance was created not by public sacrifices to “the common good,” but by the productive genius of free men who pursued their own personal interests and the making of their own private fortunes. They did not starve the people to pay for America’s industrialization. They gave the people better jobs, higher wages, and cheaper goods with every new machine they invented, with every scientific discovery or technological advance—and thus the whole country was moving forward and profiting, not suffering, every step of the way. —AYN RAND

Convinced in their own liberal colleges and universities—and reinforced by the echo chamber of their professional choices—today’s mainstream media is a multibillion-dollar industry focused on the destruction of individual rights in favor of collectivist communes in the sky.

Class, take 15 seconds to think of your answers. I will go around the room starting at Lindsay and everyone will have a chance to respond. When it is your time to answer, if you want to, you can say, "Pass." If you do so, that's OK. I will come back to you, and you can either give an idea you thought of or say an idea you heard from someone else that you agree with. Or a part of an idea you agree with. So in this way we will hear from everyone. Class, take 2 minutes to develop an answer to this question. You may write down some ideas in a list, in sentences, in images. I want you to go beyond the first ideas in your head. I will then call on you, one at a time. Class, this is a great question for everyone to consider. I think you need about 37 seconds on this one. I will tell you when that time is up, and then you should share your answer with the person sitting next to you. Then I am going to go around the room—this time, let's start with Andrew and go counterclockwise—and you have to tell us what your partner gave for an answer. So listen carefully. Class, here's the deal with answering this question. Everyone will have 20 seconds to consider. Then I am going to ask Eric and Liz their ideas. Then I will ask Jess and Matt to say if they agree or disagree with Eric and Liz. Then I will ask Jenny and Max to add any ideas or reactions. We will regularly do this: one group gives a first response, one group says if they agree, and the third group adds comments. Class, I am not asking you "Why did the Industrial Revolution begin?" but instead, "What are some of the reasons it began?" You can write a list or sentences. I will start this time with Danielle and have her say one reason. I'll write it on the board. Then Casey will give one reason. Then Eric. And we'll go around the room, collecting ideas, until we run out of them. That way, no one person gives all the answers for the group—everyone contributes. When we collect all the ideas, then I am going to have you work on your own to organize them into …. Class, JP just gave an answer to the question I asked before I could give you all time to think, so now I want you to consider his answer for 10 seconds. Then thumbs up if you agree with JP, thumbs down if you disagree, and thumbs sideways if you are not sure. Oh no, class, it happened again—this time Jeffrey answered the question before I gave you all time to think. So, it's "Fist to Five" time. Hold up a fist if you disagree, five fingers if you completely agree, and one to four fingers depending how much you agree. Let's see what we all really think, after 10 seconds. Class, this is a time I want to let the conversation flow more quickly than usual. There is only one thing you have to do before you give your ideas—you have to summarize as best you can what the person who spoke before you said. That way we know we are listening. Class, I have a question to ask that you will need a bunch of time to think about and organize your answers, and then we'll share them in some fashion. I put together this graphic organizer, which might help you get all the parts of the answer organized. You don't have to use it. You can sketch an answer, or write a list, or sentences. I am not playing "Guess what the teacher is thinking" here. The only right answer is what you are thinking, if it is organized enough for the rest of us to understand. Here goes….

We have no idea what your venture is or even your industry, so we won’t presume to tell you how to create a business plan. But we can tell you with 100 percent certainty that if you have one, it is wrong. MBA-style business plans, no matter how well conceived and thought out, are always flawed in some important way. Faithfully following that flawed plan will result in what entrepreneur Eric Ries calls “achieving failure.”55 This is why a venture capitalist will always follow the maxim of investing in the team, not the plan. Since the plan is wrong, the people have to be right. Successful teams spot the flaws in their plan and adjust.

The most interesting industries are those where product cycle times are accelerating, because this creates more chances for disruption

There’s another important benefit of platforms: As they grow and get more valuable, they attract more investment, which helps to improve the products and services the platform supports. This is why, in the technology industry, companies always think “platforms, not products.

Simon Lack notes that over the 1998-2010 period, a whopping 97% of the dollar profits generated by the hedge fund industry

You will never disrupt an industry or transform your business, and you’ll never get the best smart creatives on board, if your strategy is narrowly based on leveraging your competitive advantage to attack related markets.

Many people, when considering a job, are primarily concerned with their role and responsibilities, the company’s track record, the industry, and compensation. Further down on that list, probably somewhere between “length of commute” and “quality of coffee in the kitchen,” comes culture. Smart creatives, though, place culture at the top of the list. To be effective, they need to care about the place they work. This is why, when starting a new company or initiative, culture is the most important thing to consider.

We called this “growth,” and there may still be industries where it is good enough. As in “top-line growth this quarter was 8 percent”—and that’s good enough for a bonus or promotion.

La forma académica de decir esto es que las cadenas de suministro mundial están «libres de escala» y pueden servir lo pequeño así como lo grande, al inventor de garaje y también a Samsung. La forma no académica de decirlo es ésta: nada le impide a usted hacer lo que sea. La gente controla ahora los medios de producción. O como dice Eric Reis, autor de El método Lean Startup, Marx no lo entendió bien: «Ya no se trata de poseer los medios de producción. Se trata de arrendar los medios de producción».

It is clear to me that it is the duty of those who have benefited by our industrial and economic system to come to the front in such a grave emergency and assist in relieving those who under the same industrial and economic

As the author Eric Weiner, who has studied worldwide happiness trends, reports: “The self-help industrial complex hasn’t helped. By telling us that happiness lives inside us, it’s turned us inward just when we should be looking outward . . . to other people, to community and to the kind of human bonds that so clearly are the sources of our happiness.”7 Weiner makes an excellent point here: self-help isn’t typically social, but so many happiness activities are meant to be. Moreover, positive psychology has shown that for any activity to feel truly meaningful, it needs to be attached to a much bigger project or community—and self-help just doesn’t usually unfold collectively, particularly when self-help advice comes in the form of books.

The second is the stressor to come – the much-heralded fourth industrial revolution where, according to some reports, up to 60 per cent of all jobs will become automated, and work as we know it will disappear. In the past, technological innovation was framed with optimism for huge improvements in standards of living, today the prevalent narrative seems one of fear and dystopia.

Could these groundbreaking and often unsung activists have imagined that only forty years later the 'official' gay rights agenda would be largely pro-police, pro-prisons, and pro-war - exactly the forces they worked so hard to resist? Just a few decades later, the most visible and well-funded arms of the 'LGBT movement' look much more like a corporate strategizing session than a grassroots social justice movement. There are countless examples of this dramatic shift in priorities. What emerged as a fight against racist, anti-poor, and anti-queer police violence now works hand in hand with local and federal law enforcement agencies - district attorneys are asked to speak at trans rallies, cops march in Gay Pride parades. The agendas of prosecutors - those who lock up our family, friends, and lovers - and many queer and trans organizations are becomingly increasingly similar, with sentence- and police-enhancing legislation at the top of the priority list. Hate crimes legislation is tacked on to multi-billion dollar 'defense' bills to support US military domination in Palestine, Iraq, Afghanistan, and elsewhere. Despite the rhetoric of an 'LGBT community,' transgender and gender-non-conforming people are our 'lead' organizations - most recently in the 2007 gutting of the Employment Non-Discrimination Act of gender identity protections. And as the rate of people (particularly poor queer and trans people of color) without steady jobs, housing, or healthcare continues to rise, and health and social services continue to be cut, those dubbed the leaders of the 'LGBT movement' insist that marriage rights are the way to redress the inequalities in our communities.

Advances since the takeoff of industrial society (which took hold in Britain around 1800) have multiplied the developed world’s productive capacity by a factor of one hundred or more, if one can compare products as different as wagons and aircraft, or books and computers.

The Industrial Revolution had its most profound effect on human life by enabling food production to outpace population growth.

The Agricultural Revolution dates from prehistory, while the Industrial Revolution began to gain steam not long before yesterday. A single lifetime, however, is enough to span the whole of the Information Revolution, from its barest beginnings with racks of vacuum tubes to its role in today’s unfathomable acceleration of global change.

At present the industry is catering to the converted –

Imagine yourself in pre-industrial times and consider how implausible each of these recent advances would have seemed. To an artisan skilled in the crafting of violins, an iPod would seem frankly preposterous. To a worker in a print shop in the seventeenth century, the power and outward simplicity of a desktop printer would be beyond imagining

A strain of newly minted “cyberlibertarian” ideals informed the early Internet, which assumed that a fairly minimal communications layer was sufficient; obviously necessary higher-level architectural elements, such as persistent identities for humans, would be supplied by a hypothetical future layer of private industry. But these higher layers turned out to give rise to natural monopolies because of network effects; the outcome was a new kind of unintended centralization of information and therefore of power. A tiny number of tech giants came to own the means of access to networks for most people. Indeed, these companies came to route and effectively control the data of most individuals. Similarly, there was no provision for provenance, authentication, or any other species of digital context that might support trust, a precious quality that underlies decent societies. Neither the Internet nor the Web built on top of it kept track of back links, meaning what nodes on the Internet included references to a given node. It was left to businesses like commercial search engines to maintain that type of context. Support for financial transactions was left to private enterprise and quickly became the highly centralized domain of a few credit card and online payment companies.

Today, a radical abundance of symphony and song—and words, and images, and more—has brought luxuries that once had required the wealth of a king to the ears and eyes of ordinary people in billions of households. It seems that our future holds a comparable technology-driven transformation, enabled by nanoscale devices, but this time with atoms in place of bits. The revolution that follows can bring a radical abundance beyond the dreams of any king, a post-industrial material abundance that reaches the ends of the Earth and lightens its burden.

The bottom line: By comparison to current industrial systems, the land area required for APM-based production is negligible

The bottom line: APM-based production systems would naturally tend to be safer than current industrial plants, and stringent safety regulations could be easily met.

we think of “cutting steel” as a media expense. Cutting steel is what you do when you build a mold to create a custom product—you buy a big block of steel and then cut it into a mold in the shape you want. It’s an expensive process with little room for error; it’s why many companies choose generic or stock bottles instead of investing in custom ones. But when we compared the cost of cutting steel to the cost of marketing, the ROI suddenly started looking much better. For us, it costs an average of $150,000 to create a new unique bottle design, which looks expensive compared to selecting a stock bottle with no tooling cost. But if we saved that $150K and invested it in marketing instead, what would it buy us? Not much. Not even one quarter-page ad in a national magazine. Yet the unique bottle design can generate millions in free press and social media attention! Not to mention the marketing power it will retain, capturing retailers’ attention, landing better shelf space, and inspiring impulse purchases from new customers. Our belief was that if we created a product that exceeded expectations, people would talk about it and drive word-of-mouth. Because Method could never win the advertising battle by shouting louder, we needed the product to shout for us.