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The future of aviation human factors lies primarily with the discipline of individual flyers, not high-powered training programs, 3D simulation, or advanced technology aircraft.
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Tony Kern (Flight Discipline (PB))
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Dr. Ron Westrum described information flow as a “prime variable in creating safety, but also it is an indicator of organizational functioning.”19 This was based on studying human factors in system safety in complex and risky industries, including aviation and healthcare. Westrum asserted that “When information does not flow, it imperils the safe and proper functioning of the organization…and second, information flow is a powerful indicator of the organization’s overall functioning.”20
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Gene Kim (Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification)