Hotels Guests Quotes

Expensive restaurants have bigger gaps between the tables. First class on airplanes has no middle seats. Exclusive hotels have separate entrances for guests staying in suites. The most expensive thing you can buy in the most densely populated places on the planet is distance.

On the information sheet in a New York hotel, I recently read: 'Dear guest! To guarantee that you will fully enjoy your stay with us, this hotel is totally smoke-free. For any infringement of this regulation, you will be charged $200.' The beauty of this formulation, taken literally, is that you are to be punished for refusing to fully enjoy your stay.

I swear I won’t stop until your legs are shaking and every hotel guest on this floor knows my name.

Hotel Waldhaus We had no luck with the weather and the guests at our table were repellent in every respect. They even spoiled Nietzsche for us. Even after they had had a fatal car accident and had been laid out in the church in Sils, we still hated them.

But the secret to success for any bathroom,” Lizbet says to Jill, “isn’t how it looks; it’s how it makes the guest look.

(It was also helpful that the hotel’s owner tended to turn a blind eye to room sharing. A room filled with too many guests was better than one with no guests at all.)

I should add that there are undoubtedly charming Englishmen; I have often met them. But they are rarely our fellow-guests at hotels.

And… winners earn a lot of money, which is also important, I assume? What do you do with yours?” “I buy distance from other people.” The psychologist had never heard that response before. “How do you mean?” “Expensive restaurants have bigger gaps between the tables. First class on airplanes has no middle seats. Exclusive hotels have separate entrances for guests staying in suites. The most expensive thing you can buy in the most densely populated places on the planet is distance.

On the information sheet in a New York hotel, I recently read: "Dear guest! To guarantee that you will fully enjoy your stay with us, this hotel is totally smoke-free. For any infringement of this regulation, you will be charged $200:' The beauty of this formulation, taken literally, is that you are to be punished for refusing to fully enjoy your stay . . . The superego imperative to enjoy thus functions as the reversal of Kant's "Du kannst, denn du soUstf" (You can, because you must ! ) ; it relies on a "You must, because you can ! " That is to say, the superego aspect of today's "nonrepressive" hedonism (the constant provocation we are exposed to, enjoining us to go right to the end and explore all modes of jouissance) resides in the way permitted jouissance necessarily turns into obligatory jouissance.

My guest to dinner was my best friend, Jocelyn, who had taken the train down from New York. We forewent seeing any DC museums or national monuments to order cheeseburgers and watch Will & Grace in bed at our hotel, because we are real best friends, not lame fake friends trying to impress each other with how fascinated we are with culture and learning.

Cantor illustrated the concept of infinity for his students by telling them that there was once a man who had a hotel with an infinite number of rooms, and the hotel was fully occupied. Then one more guest arrived. So the owner moved the guest in room number 1 into room number 2; the guest in room number 2 into number 3; the guest in 3 into room 4, and so on. In that way room number 1 became vacant for the new guest. What delights me about this story is that everyone involved, the guests and the owner, accept it as perfectly natural to carry out an infinite number of operations so that one guest can have peace and quiet in a room of his own. That is a great tribute to solitude.

Nature's Grand Hotel has its Season, like the others. As the guests one by one pack, pay, and depart, and the seats at the table-d'hote shrink pitifully at each succeeding meal; as suites of rooms are closed, carpets taken up, and waiters sent away; those boarders who are staying on, en pension, until the next year's full re-opening, cannot help being somewhat affected by all these flittings and farewells, this eager discussion of plans, routes, and fresh quarters, this daily shrinkage in the stream of comradeship.

He didn’t actually accuse God of gross inefficiency, but when he prayed his tone was loud and angry, like that of a dissatisfied guest in a carelessly managed hotel. (God and My Father)

Valencia. City by the sea, birthplace of her favorite painter, Sorolla. Hotel guests speak of Valencia’s tranquil beauty, fragrant orange trees, and rolling blue waters. What does a large body of water sound and smell like? Ana wonders. Landlocked, fenced by circumstance, she has never seen the sea. She sees Spain only through images on postcards that guests collect in their rooms. If she transfers to the hotel business office, perhaps one day she too will walk along the beach in Valencia.

If there is a diamond hidden in some drawer at your home, perhaps you won’t notice until next festive cleaning. If it’s in a hotel room. you will find it immediately after check-in. You are in the illusion that your body, family. home, office etc. are yours. Because of this illusion of ownership, you are missing so many diamonds that God has given you. See everything from the eyes of a guest, not owner.

The Pension Dressler stood in a side street and had, at first glance, the air rather of a farm than of a hotel. Frau Dressler's pig, tethered by one hind trotter to the jamb of the front door, roamed the yard and disputed the kitchen scraps with the poultry. He was a prodigious beast. Frau Dressler's guests prodded him appreciatively on the way to the dining-room, speculating on how soon he would be ripe for killing. The milch-goat was allowed a narrower radius; those who kept strictly to the causeway were safe, but she never reconciled herself to this limitation and, day in, day out, essayed a series of meteoric onslaughts on the passers-by, ending, at the end of her rope, with a jerk which would have been death to an animal of any other species. One day the rope would break; she knew it, and so did Frau Dressler's guests.

Gladys, darling, light of my life. There are principles higher than mere survival. It’s not enough to live this life; there must be a quality to living. There are minimum standards. If a man can’t get an upgrade when almost every other guest in the entire hotel has been brutally murdered, then something is wrong.

You should not have too many people waiting on you, you should have to do most things for yourself. Hotel service is embarrassing. Maids, waiters, bellhops, porters and so forth are the most embarrassing people in the world for they continually remind you of inequities which we accept as the proper thing. The sight of an ancient woman, gasping and wheezing as she drags a heavy pail of water down a hotel corridor to mop up the mess of some drunken overprivileged guest, is one that sickens and weighs upon the heart and withers it with shame for this world in which it is not only tolerated but regarded as proof positive that the wheels of Democracy are functioning as they should without interference from above or below. Nobody should have to clean up anybody else’s mess in this world. It is terribly bad for both parties, but probably worse for the one receiving the service.

You sure you don't want me to come over? We could make a snowman in the garden, or one in front of the hotel for the guests' arrival tomorrow. Or we could build snow forts and have a snowball fight. Surefire way to wear you out and make you sleepy. Then we could have cocoa with marshmallows on top. And I've been dying to have a piece of that seven-layer chocolate cake. I can't quit thinking about it.

I want you to call me tonight when you’re at work,” I say, tense now. “Why?” “So I’ll know you’re safe.” “When do you want me to call?” “Every hour.” Sipping her lemonade, Shay grins. “Yeah, I’m not doing that.” “Why?” I grunt. “I’ll never remember. Besides, it’s a little excessive.” “I’ll call you every hour then.” Shay smiles wider. “Will we talk every hour or will you just ask if I’m dead then hang up once you get your answer?” I lean over and kiss her forehead. Her hair smells so good. I want it spread out across my pillows while I move inside her. I can barely sit still with my cock so hard. “I should get a room at the hotel, so you can spend your breaks with me.” Shay loses her smile. “No.” I run my fingers over her thigh. “I could help you count toilet paper rolls. Even take luggage to rooms for late night guests. How does that sound?” “You’re being weird.” “Is it weird to crave you?” Shay grins. “Yes. You’re weird.” I roll my eyes. “Fuck you for being addictive.” “I’m sorry my pussy is so addictive. Maybe there’s a twelve step program to help you.

The hotel was guest-friendly with hourly rates and had enough room to swing a cat, if it were a small cat and you wanted to swing it.

I feel like he’s a guest at the hotel I’m running. I’m constantly taking a silent feminist stand to see if he’ll step up and lend a hand. The scorekeeping never ends.

Every week seems to bring another luxuriantly creamy envelope, the thickness of a letter-bomb, containing a complex invitation – a triumph of paper engineering – and a comprehensive dossier of phone numbers, email addresses, websites, how to get there, what to wear, where to buy the gifts. Country house hotels are being block-booked, great schools of salmon are being poached, vast marquees are appearing overnight like Bedouin tent cities. Silky grey morning suits and top hats are being hired and worn with an absolutely straight face, and the times are heady and golden for florists and caterers, string quartets and Ceilidh callers, ice sculptors and the makers of disposable cameras. Decent Motown cover-bands are limp with exhaustion. Churches are back in fashion, and these days the happy couple are travelling the short distance from the place of worship to the reception on open-topped London buses, in hot-air balloons, on the backs of matching white stallions, in micro-lite planes. A wedding requires immense reserves of love and commitment and time off work, not least from the guests. Confetti costs eight pounds a box. A bag of rice from the corner shop just won’t cut it anymore.

Our guests in Caiette want to come to the wilderness, but they don’t want to be in the wilderness. They just want to look at it, ideally through the window of a luxury hotel. They want to be wilderness-adjacent.

he was known for throwing elaborate parties, known as “freak dinners”—perhaps most notably the “Gondola Party” he hosted in 1905 at the Savoy Hotel in London, where he filled the hotel’s courtyard with water, dressed everyone in Venetian garb, and served dinner to guests aboard a giant gondola. Lest this be deemed insufficient, he arranged to have a birthday cake—five feet tall—brought in on the back of a baby elephant.

All concierges are venal. It is not their fault. They are trained to regard all hotel guests except maharajahs as potential cheats and thieves. They have as much concern for your comfort or well-being as crocodiles.

Expensive restaurants have bigger gaps between tables. First class on airplanes has no middle seats. Exclusive hotels have separate entrances for guests staying in suites. The most expensive thing you can buy is the most densely populated places on the planet is distance,

Expensive restaurants have bigger gaps between the tables. First class on aeroplanes has no middle seats. Exclusive hotels have separate entrances for guests staying in suites. The most expensive thing you can buy in the most densely populated places on the planet is distance.

I have a feeling that we've seen the dismantling of civilisation, brick by brick, and now we're looking into the void. We thought that we were liberating people from oppressive cultural circumstances, but we were, in fact, taking something away from them. We were killing off civility and concern. We were undermining all those little ties of loyalty and consideration and affection that are necessary for human flourishing. We thought that tradition was bad, that it created hidebound societies, that it held people down. But, in fact, what tradition was doing all along was affirming community and the sense that we are members of one another. Do we really love and respect one another more in the absence of tradition and manners and all the rest? Or have we merely converted one another into moral strangers - making our countries nothing more than hotels for the convenience of guests who are required only to avoid stepping on the toes of other guests?

In her hotel days, Vincent had always associated money with privacy—the wealthiest hotel guests have the most space around them, suites instead of rooms, private terraces, access to executive lounges—but in actuality, the deeper you go into the kingdom of money, the more crowded it gets, people around you in your home all the time,

Mathis had been unable to enlighten him. ‘Unless you have bought him yourself,’ he had said, ‘you must assume that he has been bought by the other side. All concierges are venal. It is not their fault. They are trained to regard all hotel guests except maharajahs as potential cheats and thieves. They have as much concern for your comfort or well-being as crocodiles.

One of the villagers had left his home to try his luck abroad. After twenty five years, having made a fortune, he returned to his country with his wife and child. Meanwhile his mother and sister had been running a small hotel in the village where he was born. He decided to give them a surprise and, leaving his wife and child in another inn, he went to stay at his mother’s place, booking a room under an assumed name. His mother and sister completely failed to recognize him. At dinner that evening he showed them a large sum of money he had on him, and in the course of the night they slaughtered him with a hammer. After taking the money they flung the body into the river. Next morning his wife came and, without thinking, betrayed the guest’s identity. His mother hanged herself. His sister threw herself into a well.

But the launching had been a great success and now that the Space Hotel was safely in orbit, there was a tremendous hustle and bustle to send up the first guests. It was rumored that the President of the United States himself was going to be among the first to stay in the hotel, and of course there was a mad rush by all sorts of other people across the world to book rooms. Several kings and queens had cabled the White House in Washington for reservations, and a Texas millionaire called Orson Cart, who was about to marry a Hollywood starlet called Helen Highwater, was offering one hundred thousand dollars a day for the honeymoon suite. But you cannot send guests to a hotel unless there are lots of people there to look after them, and that explains why there was yet another interesting object orbiting the earth at that moment. This was the large Commuter Capsule containing the entire staff for Space Hotel “U.S.A.” There were managers, assistant managers, desk clerks, waitresses, bellhops, chambermaids, pastry chefs and hall porters. The capsule they were traveling in was manned by the three famous astronauts, Shuckworth, Shanks and Showler, all of them handsome, clever and brave. “In exactly one hour,” said Shuckworth,

Dear Miss Hummingbird,
 The leaves are turning green now, but not with envy. But they should be envious, because I, Jarod Ora Kintz, son of a thousand question marks, now have what every unemployed American most covets: a cat. Oh, and I’ve also got a new job. Almost forgot to mention it. “What will you be doing?” you may be wondering, and “Is it legal?” Those answers, as you can imagine, are gray. But so are elephants. Gray, I mean. Elephants are gray, not illegal, even though a certain political party in this country that’s represented by an elephant mascot certainly does things that to the normal citizen would be considered illegal. But I digress.
 Turns out that right under “Mayor of Orafouraville” on my resume, I can now add “Concierge at the Five-Star Hotel.” Concierge is just a fancy term that means something similar in Latin, I’m sure.
 My job will be to arrange activities for hotel guests for everything from opera tickets to dinner reservations to even organizing the burial of a loved one—though not if the disposal of the body is to be kept secret because a murder has occurred. Murder is such a ghastly (and ghostly) way to spoil dinner reservations for two, wouldn’t you agree? Or, rather, wouldn’t you not disagree?
 This job will allow me to meet interesting people from all over the planet, and possibly even other planets (like Pluto, if that’s still even a planet).
 It’s a full-time job, at least part of the time (40 hours per week out of a possible 168 hours). I’ll be expected to wear a shirt and tie. And, of course, pants—but that goes without saying. What also goes without saying are guests, but I hope some at least say goodbye before they go. 


Our guests in Caiette want to come to the wilderness, but they don’t want to be in the wilderness. They just want to look at it, ideally through the window of a luxury hotel. They want to be wilderness-adjacent. The point here”—he touched the white star with one finger, and Walter admired his manicure—“is extraordinary luxury in an unexpected setting. There’s an element of surrealism to it, frankly. It’s a five-star experience in a place where your cell phone doesn’t work.

I let Wally go yesterday,” Mr. Forney said. “I just want you to know that.” “You fired him?” “Of course. Fraternizing with hotel guests is cause for dismissal.” “But—” “We have high standards for the hotel, Miss Spooner. That includes employees.” “Yeah,” I said. “I’ve seen your high standards up close, Mr. Forney. I think you like rolling in your stinky high standards. Especially when you can kick a couple of guests out of the hotel because they have the wrong last name.” He

The Chelsea has changed. It’s not like it was.” It had been gentrified, they said, domesticated, tamed like the whole neighborhood, which, since the mid-90s, had turned distinctly upscale. The greasy diners were gone, replaced by uniform Starbucks. The boarded-up storefronts were now upscale spas. The neighborhood dives were now exclusive nightclubs replete with guest lists and doormen who turned the “wrong” people away. Everyone was saying the hotel, the neighborhood, all of Manhattan, had sold out.

Thelma Cazalet MP, unlike most of the other British 'honoured guests' attending [the 1938 Reichsparteitag], was strongly anti-Nazi and had accepted Ribbentrop's invitation only because she thought it important 'to be aware of what was going on.' As she entered the dining room of the Grand Hotel on the first night, she immediately caught sight of Unity Mitford seated at the long 'British' table with her parents Lord and Lady Redesdale. 'Unity is alarmingly pretty,' she wrote in her diary, 'but I have never seen anyone so pretty with absolutely no charm in her face and a rather stupid expression.

Nature’s Grand Hotel has its Season, like the others. As the guests one by one pack, pay, and depart, and the seats at the table-d’hote shrink pitifully at each succeeding meal; as suites of rooms are closed, carpets taken up, and waiters sent away; those boarders who are staying on, en pension, until the next year’s full re-opening, cannot help being somewhat affected by all these flittings and farewells, this eager discussion of plans, routes, and fresh quarters, this daily shrinkage in the stream of comradeship. One gets unsettled, depressed, and inclined to be querulous. Why this craving for change?

Nature's Grand Hotel has its Season, like the others. As the guests one by one pack, pay, and depart, and the seats at the table-d'hôte shrink pitifully at each succeeding meal; as suites of rooms are closed, carpets taken up, and waiters sent away; those boarders who are staying on, en pension, until the next year's full reopening, cannot help being somewhat affected by all these flittings and farewells, this eager discussion of plans, routes, and fresh quarters, this daily shrinkage in the stream of comradeship. One gets unsettled, depressed, and inclined to be querulous. Why this craving for change? Why not stay on quietly here, like us, and be jolly? You don't know this hotel out of the season, and what fun we have among ourselves, we fellows who remain and see the whole interesting year out. All very true, no doubt, the others always reply; we quite envy you—and some other years perhaps—but just now we have engagements—and there’s the bus as the door—our time is up! So they depart, with a smile and a nod, and we miss them, and feel resentful. The Rat was a self-sufficing sort of animal, rooted to the land, and whoever went, he stayed; still, he could not help noticing what was in the air, and feeling some of its influence in his bones.

They had all comprehended the idea in an instant, and saw no real difficulty in it. An American sees no real difficulty in anything. Whoever said that the word "impossible" is not French, was certainly wrong: he mistook the dictionary. In America everything is easy, everything is simple, from throwing off 50,000 printed impressions in an hour, to moving monster hotels, guests and all, to any quarter of the city at pleasure. In America, engineering difficulties seem to be all still-born. Between Barbican's project and its complete realization, no true American could see the shadow of a difficulty. To say it, meant to do it.

but being over’s no problemo, it’s the getting there that’s a bitch or a boor or a bother, to that small apresbellum, the birth of the universe in reverse, the door unshut after the party’s over and the guests uncoupled on the floor. In Las Vegas in the ‘50s, there were parties on hotel-tops, parties that went on all night long, everyone swinging to the sounds of some sassy swinging-hair’d sister backed by the brassy cool combo, and the show-stopper was the morning’s nuclear test, sponsored by the US Army, the white light skirled across the shar Nevada desert, blotting the sun, they called them dawn parties because they done broke the day.

People like Mrs. Lee were used to only one kind of Chinese wedding banquet—the kind that took place in the grand ballroom of a five-star hotel. There would be the gorging on salted peanuts during the interminable wait for the fourteen-course dinner to begin, the melting ice sculptures, the outlandish floral centerpieces, the society matron invariably offended by the faraway table she had been placed at, the entrance of the bride, the malfunctioning smoke machine, the entrance of the bride again and again in five different gowns throughout the night, the crying child choking on a fish ball, the three dozen speeches by politicians, token ang mor executives and assorted high-ranking officials of no relation to the wedding couple, the cutting of the twelve-tier cake, someone’s mistress making a scene, the not so subtle counting of wedding cash envelopes by some cousin,* the ghastly Canto pop star flown in from Hong Kong to scream some pop song (a chance for the older crowd to take an extended toilet break), the distribution of tiny wedding fruitcakes with white icing in paper boxes to all the departing guests, and then Yum seng!†—the whole affair would be over and everyone would make the mad dash to the hotel lobby to wait half an hour for their car and driver to make it through the traffic jam.

In one slick move, he shoves his phone in his pocket and grabs me so we’re in front of the cabinet. His hand slides around the back of my neck, and before I can panic, he kisses me hard. Momentarily caught off guard, I just throw my arms around his neck and press my body against his. His kiss deepens until our tongues are twisting together, and I’m reminded of just how great a kisser he is. The lights flicker on, and Grayson pulls away from me with a grunt. I’m so flustered, it takes me a few seconds to collect myself enough to see a man wearing a suit and a hotel name badge eyeing us. “Excuse me, Mr. Cole, I’m afraid this office is off-limits for guests,” he says. I glance at Grayson and have to stop myself from laughing at the shade of my lipstick he’s now wearing. Grayson doesn’t miss a beat; he just grabs my hand and tugs me across the room. “I won’t mention this if you don’t,” he says as we pass by the hotel porter. I try for a sheepish smile as we walk past him. “Sorry,” I mouth. As we make it out to the hallway, a half-smothered giggle escapes before I can stop it. “You should probably go to the men’s room before you go back to the party.” A smile creases his lipstick-smeared mouth before he swipes his hand over it. “Yeah. This isn’t really my shade.” I snort a laugh and try to laugh off the kiss. But as I head back to the party, I’m well aware that kiss has only stirred a desire for another one. Not only that but as I pull my mirror out to check my own face, I realize something I didn’t in the heat of the moment. ​There was nothing fake about that kiss.

First Churchill and company went to the city’s Grand Hotel. The building had survived the night’s raid unscathed, but prior raids had inflicted considerable damage. “It had a sense of lean to it, as if it needed shoring up in order to stay in business,” wrote Inspector Thompson. Churchill requested a bath. “Yes, sir!” the desk manager said brightly, as if this posed no challenge whatsoever—when, in fact, prior raids had left the hotel with no hot water. “But somehow, somewhere, in but a few minutes,” Thompson said, “an amused procession of guests, clerks, cooks, maids, soldiers, and walking wounded materialized out of some mystery in the back part of the building, and went up the stairs with hot water in all types of containers, including a garden sprinkler, and filled the tub in the Prime Minister’s room.

The solidity of the building, its quite interiors, the monumental presence of its white facade in the middle of the city- in all its deliberate order and calm, the hotel underlined its separateness from its setting. Its effect was felt most keenly by the menial staff, who traveled each day from their homes in the flood-threatened outskirts of Allahabad and approached their place of work with something like awe. They looked very ill at ease in their green uniforms and were obsequiously polite with guests, calling to mind the Indians who had come to serve in the new city of Allahabad built by the British after the rude shock of the Indian Mutiny of 1857, the city whose simple colonial geography was plain from my sixth-floor hostel room, the railway tracks partitioning the congested "black town," with its minarets and temple domes, from the tree-lined grid of "white town," where for a long period no Indians, apart from servants, could appear in native dress.

Recently, I was in New York with most of the Robertson family promoting the season-four premiere of Duck Dynasty. We were staying at the Trump International Hotel, which is a really nice place near Central Park. I was already uncomfortable being in the big city. I don’t like traffic or concrete, and there are a lot of both in New York. After we checked in, we gathered downstairs to go to a Broadway musical show. I know it might seem bizarre for me to be going to a musical, but my very attractive wife can be mightily persuasive, especially when I have nothing else to do. As we were waiting or the others in the lobby, I asked a doorman if there was a nearby bathroom. He gave me directions to the nearest restroom, which included a walk through the hotel restaurant. As I entered the restaurant, a well-dressed staffer offered his assistance. I informed him I was only going to the restroom. But he very nicely continued to offer assistance and took the role of my escort, which I thought was quite courteous and professional. At his direction, we took a quick left turn and walked out of the hotel. Befuddled, I asked him, “Where is the bathroom?” He painted down the street or maybe toward Central Park and said, “Good luck to you, sir. Have a nice day.” I circled back around to the main entrance of the hotel, where I found Missy, who had witnessed the entire episode. “I thought you had to go to the bathroom,” she said. I laughed and told her I had been escorted out of the hotel because of the way I looked. It was no big deal to us, and I laughed about the incident later that night with my family over dinner. I shared the story the next day with Kelly Ripa and Michael Strahan on Live! with Kelly and Michael because I thought it was funny. Well, the story went viral and was all over the news and Internet the next few days. My phone wouldn’t stop ringing and various media outlets were trying to contact me. I’d jokingly labeled the incident “facial profiling” because in my mind that’s exactly what it was. People were surprised that it didn’t bother me, but my family and I have endured those kinds of things our entire lives. I figured the hotel employee was only trying to protect other hotel guests. The incident culminated with a call from Donald Trump’s office. They offered an apology for any inconvenience. I assured them that no apology was needed, and I asked them not to punish my courteous escort.

At a time when moguls vied to impress people with their possessions, Rockefeller preferred comfort to refinement. His house was bare of hunting trophies, shelves of richly bound but unread books, or other signs of conspicuous consumption. Rockefeller molded his house for his own use, not to awe strangers. As he wrote of the Forest Hill fireplaces in 1877: “I have seen a good many fireplaces here [and] don’t think the character of our rooms will warrant going into the expenditures for fancy tiling and all that sort of thing that we find in some of the extravagant houses here. What we want is a sensible, plain arrangement in keeping with our rooms.”3 It took time for the family to adjust to Forest Hill. The house had been built as a hotel, and it showed: It had an office to the left of the front door, a dining room with small tables straight ahead, upstairs corridors lined with cubicle-sized rooms, and porches wrapped around each floor. The verandas, also decorated in resort style, were cluttered with bamboo furniture. It was perhaps this arrangement that tempted John and Cettie to run Forest Hill as a paying club for friends, and they got a dozen to come and stay during the summer of 1877. This venture proved no less of a debacle than the proposed sanatorium. As “club guests,” many visitors expected Cettie to function as their unlikely hostess. Some didn’t know they were in a commercial establishment and were shocked upon returning home to receive bills for their stay.

Tina was hosting. She's a thirty-five-year-old version of Sienne, only bottle blonde.Same blind-you lipstick, same taste in clothes,same complete disregard for anyone else's opinion on anything. They hate each other. "You hate me!" Sienna wailed. It wasn't Tina's voice that snapped back, but Dad's, "Oh,no. I am not playing that game with you. Do you have any idea what a hundred pounds of filet is gonna cost me? And now you want lobster?" "But it's my wedding! Daddy-" "Don't you Daddy me, princess! I'm already five grand in the hole for the damned hotel,not to mention two for the dress, and every time I turn around, you and your mother have added a new guest, bridesmaid,or crustacean!" First of all,Dad was yelling.Almost. Second,he was swearing.Even damn is fighting talk for him.I set down my pizza and debated the best route for a sealthy escape. I'd seen the dress.Pretty, in a Disney-princess, twenty-yards-of-tulle, boobs-shaped-into-missiles sort of way. Sienne looked deliriously happy in it. She looked beautiful.The less said about the bridesmaids' dressed, I'd decided, on seeing the purple sateen,the better. "No lobster!" he yelled. There was a dramatic howl, followed by the bang of the back door. When I peeked out,it was like a photo. Everything was frozen.Dad was standing over the massive pasta pot, red-faced and scowling, wooden spoon brandished like a sword. Leo and Ricky had retreated to the doorway of the freezer. Nonna had her eyes turned heavenward, and Tina was halfway through the dining room door, smirking a little.

Most of the guests left the rehearsal dinner at the country club; the remaining group--a varied collection of important figures in both of our lives--had skittered away to the downtown hotel where all of the out-of-town guests were staying. Marlboro Man and I, not ready to bid each other good night yet, had joined them in the small, dimly lit (lucky for me, given the deteriorating condition of my epidermis) hotel bar. We gathered at a collection of tiny tables butted up together and wound up talking and laughing into the night, toasting one another and spouting various late-night versions of “I’m so glad I know you” and “I love you, man!” In the midst of all the wedding planning and craziness, hanging out in a basement bar with uncles, college friends, and siblings was a relaxing, calming elixir. I wanted to bottle the feeling and store it up forever. It was late, though; I saw Marlboro Man looking at the clock in the bar. “I think I’ll head back to the ranch,” he whispered as his brother told another joke to the group. Marlboro Man had a long drive ahead, not to mention an entire lifetime with me. I couldn’t blame him for wanting a good night’s sleep. “I’m tired, too,” I said, grabbing my purse from under the table. And I was; the long day had finally set in. The two of us stood up and said our good-byes to all the people who loved us so much. Men stood up, some stumbling, and shook hands with Marlboro Man. Women blew kisses and mouthed Love you guys! to us as we walked out of the room and waved good-bye. But no one left the bar. Nobody loved us that much.

Now Janie ordered a drink and glanced at the bar menu, choosing the goat curry because she'd never had it before. "You sure about that?" the barman said. He was a boy, really, no more than twenty, with a slim body and huge, laughing eyes. "It's spicy." "I can take it," she said, smiling at him, wondering if she might pull an adventure out of her hat on her next-to-last night, and what it would be like to touch another body again. But the boy simply nodded and brought her the dish a short time later, not even watching to see how she fared with it. The goat curry roared in her mouth. "I'm impressed. I don't think I could eat that stuff," remarked the man sitting two seats down from her. He was somewhere in the midst of middle age, a bust of a man, all chest and shoulders, with a ring of blond, bristling hair circling his head like the laurels of Julius Caesar and a boxer's nose beneath bold, undefeated eyes. He was the only other guest that wasn't with the wedding party. She'd seen him around the hotel and on the beach and had been uninspired by his business magazines, his wedding ring. She nodded back at him and took an especially large spoonful of curry, feeling the heat oozing from every pore. "Is it good?" "It is, actually," she admitted, "in a crazy, burn-your-mouth-out kind of way." She took a sip of the rum and Coke she'd ordered; it was cold and startling after all that fire. "Yeah?" He looked from her plate to her face. The tops of his cheeks and his head were bright pink, as if he'd flown right up to the sun and gotten away with it. "Mind if I have a taste?" She stared at him, a bit nonplussed, and shrugged. What the hell. "Be my guest." He moved quickly over to the seat next to hers. He picked up her spoon and she watched as it hovered over her plate and then dove down and scooped a mouthful of her curry, depositing between his lips. "Jee-sus," he said. He downed a glass of water. "Jee-sus Christ." But he was laughing as he said it, and his brown eyes were admiring her frankly over the rim of his water glass. He'd probably noticed her smiling at the bar boy and decided she was up for something. But was she? She looked at him and saw it all instantaneously: the interest in his eyes, the smooth, easy way he moved his left hand slightly behind the roti basket, temporarily obscuring the finger with the wedding ring.

God was still smiling when he went into the guest room for his suitcase. He looked in the closet and under the perfectly made bed. He even pulled out the drawers of the one armoire on the far side of the room, but couldn’t find it. He was about to go back downstairs and ask Day when he turned down the long hall and walked into Day’s master bedroom. His suitcase was tucked neatly in the corner. He pulled it out but immediately knew it was empty. He looked in the first dresser but those were Day’s clothes. The second identical dresser was on the other side and God did a double take at his few toiletries that were neatly aligned on top. God rubbed his hand on the smooth surface and felt his heart clench at how domestic this looked. His and his dressers…really. God yanked off his T-shirt and threw it in the hamper along with Day’s items. He washed up quickly and went back to his dresser to put on a clean shirt. His mouth dropped when he pulled out the dresser drawer. His shirts were neatly folded and placed in an organized arrangement. God went through all five drawers. His underwear, socks, shirts, sweats, all arranged neatly and in its own place. He dropped down on the bed and thought for a minute. At first he was joking, but Day really was domesticating him. Was God ready for that? Sure he loved Day, he’d take a bullet for him, but was he ready to play house? He pinched the bridge of his nose with his thumb and middle finger at the slight tension forming behind his eyes. God had been completely on his own since he was eighteen. He’d never shared space with anyone—hell, no one had ever wanted to. Fuck. Just last night Day was getting ready to fuck mini Justin Bieber, now he was cooking and cleaning for him and doing his damn laundry. He tried his best to shake off his anxiety. He never used the word love lightly. He meant what he’d said last night. God had only loved three people his entire life and for the past four years only one of them returned that love. Should he really tuck tail and run just because this was new territory? Hell no. All he did was unpack my suitcase. No big deal. He was just being hospitable. Damn sure is better than that seedy hotel. “My boyfriend’s just trying to make me comfortable.” He smirked and tried the term on his tongue again. “I have a boyfriend.” “Get your ass down here and stop overthinking shit! Dinner is getting cold!” Day yelled from the bottom of the stairs.

Excerpted From Chapter One “Rock of Ages” floated lightly down the first floor corridor of the Hollywood Hotel’s west wing. It was Sunday morning, and Hattie Mae couldn’t go to church because she had to work, so she praised the Lord in her own way, but she praised Him softly out of consideration for the “Do Not Disturb” placards hanging from the doors she passed with her wooden cart full of fresh linens and towels. Actually Sundays were Hattie Mae’s favorite of the six days she worked each week. For one thing, her shift ended at noon on Sundays. For another, this was the day Miss Lillian always left a “little something” in her room to thank Hattie Mae for such good maid service. Most of the hotel’s long-term guests left a little change for their room maids, but in Miss Lillian’s case, the tip was usually three crinkly new one dollar bills. It seemed like an awful lot of money to Hattie Mae, whose weekly pay was only nineteen dollars. Still, Miss Lillian Lawrence could afford to be generous because she was a famous actress in the movies. She was also, Hattie Mae thought, a very fine lady. When Hattie Mae reached the end of the corridor, she knocked quietly on Miss Lillian’s door. It was still too early for most guests to be out of their rooms, but Miss Lillian was always up with the sun, not like some lazy folks who laid around in their beds ‘til noon, often making Hattie Mae late for Sunday dinner because she couldn’t leave until all the rooms along her corridor were made up. After knocking twice, Hattie Mae tried Miss Lillian’s door. It opened, so after selecting the softest towels from the stacks on her cart, she walked in. With the curtains drawn the room was dark, but Hattie Mae didn’t stop to switch on the overheard light because her arms were full of towels. The maid’s eyes were on the chest of drawers to her right where Miss Lillian always left her tip, so she didn’t see the handbag on the floor just inside the door. Hattie Mae tripped over the bag and fell headlong to the floor, landing inches from the dead body of Lillian Lawrence. In the dim light Hattie Mae stared into a pale face with a gaping mouth and a trickle of blood from a small red dot above one vacant green eye. Hattie Mae screamed at the top of her lungs and kept on screaming.

Clerks in downtown hotels were said to be asking guests whether they wished the room for sleeping or jumping. Two men jumped hand-in-hand from a high window in the Ritz. They had a joint account.

Death is a good Hotel : you are a guest at any Time. (Un bon hôtel est la mort. - Elle nous accueille à toute heure)

I wavered behind my terminal, bewildered, bracing myself on the desk at 2:00 a.m., splashing water on my face at 3:00 a.m., eating a chocolate bar and drinking a Red Bull at 4:00 a.m., popping into the back office to slap myself hard in the face at 5:00 a.m., greeting the early-riser guests and beginning to check out rooms at 6:00 a.m., my mouth tasting like the smell coming from the wilting and unchanged flower display at 6:05 a.m., counting the minutes at 6:06 a.m., feeling as if I’ve ruined my whole life at 6:21 a.m., dreaming about dreaming at 6:32 a.m., squinting with hatred at the sun sliding into the lobby at 6:43 a.m., thinking about absolutely nothing, my head sort of rolling around, eyes twitching and staring down the hallway at 6:51 a.m., at the end of which, next to the elevators, is the door that leads to the employee locker rooms, where my relief, hopefully, is on time and changing into uniform, then stumbling downstairs at 7:01

We’ll be alone in the hotel. Almost the only guests. You can rest all day and think of nothing, nothing. It doesn’t matter who you are or how you got stuck here or where you’re going next. You don’t even have to move. You lie in the shade. I know you like to lie in the shade.

January 14: At 1:46 p.m. Marilyn marries Joe DiMaggio. She gives Harry Brand, publicity director at Fox, only one hour’s notice, but one hundred reporters still manage to make it to the lobby and corridor of San Francisco’s Town Hall, where the marriage takes place. Only a few of Joe’s friends and family are present. Marilyn brings no guests to the three-minute ceremony. Photographs show Marilyn wearing a dark brown woolen suit with an ermine collar, holding three orchids in her hand. By the time the ceremony ends, an estimated two hundred photographers and three hundred fans crowd around Joe and Marilyn as the couple jumps into Joe’s night blue Cadillac. The couple spends their wedding night at the Hot Springs Hotel in Paso Robles, California.

Next up is a review of the previous day’s mistakes in something we call the Glitch Report. Every department in the hotel is represented at the morning meeting, and each has a printout detailing what’s gone wrong and what steps may have already been taken to correct course. The Glitch Report ensures that every hotel department knows what happened and which guest it affected.

June 2: Filming of Niagara begins in Buffalo, with Marilyn playing Rose Loomis, the femme fatale murdered by her co-star, Joseph Cotten. Marilyn stays at the General Brock Hotel in Niagara Falls. Joseph Cotten arranges a cocktail party for cast and crew in his hotel room. Marilyn arrives in a terry cloth robe and drinks orange juice. When a guest observes that “Sherry Netherlands Hotel, New York” is embroidered on the robe, Marilyn replies, “Oh, that. I thought I had stolen this robe, until I paid my bill.” Cotten is amused with her and calls her a “pretty clown, beguiling and theatrically disarming.” On this occasion she is charming. On weekends Marilyn goes to New York City to be with DiMaggio.

The first time Halley set eyes on Howard was at a showing of The Towering Inferno. When she heard about him, her sister had wondered aloud how much of a future you could have with someone you’d met at a disaster movie. But at that point Halley wasn’t feeling picky. She had been in Dublin just over three weeks – not so long that she didn’t still get lost all the time on the infuriating streets that kept changing their names, but enough to disabuse her of most of her illusions about the place; enough too, with the deposit and first month’s rent for her new apartment, to separate her from most of the money she’d brought, and cut the time available for soul-searching and self-finding quite drastically. That afternoon she’d spent in an Internet café, reluctantly updating her résumé; she hadn’t had a conversation since the night before, a stilted exchange with the Chinese pizza delivery boy about his native Yunan province. When she spotted the poster for The Towering Inferno, which she and Zephyr must have watched twenty times together, it was like catching sight of an old friend. She went in and for three hours warmed herself in the familiar blaze of collapsing architecture and suffocating hotel guests; she stayed in her seat until the ushers started sweeping round her feet.

February 23: Isidore Miller writes to Marilyn, “I can’t tell you how much your trip to Florida meant to me. I don’t ever remember having such a good time! The guests of the Sea Isle Hotel can’t get over how beautiful you looked the night there.

Between the trees, on gentle and too cleverly irregular slopes of sweet green grass, the bright umbrellas shaded the hotel’s guests from the unfaltering radiance of the Lado-Acheson sun.

interchangeable. The essence of hospitality—hospes—is that guest and host are identical, if not in the moment, then at some moment. Whatever our current role, it was temporary. With time and the seasons, a host goes traveling and becomes a guest; a guest returns home and becomes a host. That is what the word hospitality encodes. And in a hospital, the meaning of that interchangeability is even more profound, because in the hospital, every host will for sure become a guest; every doctor, a patient. That

We made this a common experience by setting up, early on—far ahead of other hotel companies—what we called a guest-history system. The first time guests stayed with us, we computerized their preferences—in rooms, food, drink, and anything else our employees noted—so that when they returned, we could give them, without their having to ask, whatever they wanted and liked best. And these files, as we added to them, kept us abreast of changing tastes.

Most commonly, hotel and airport networks restrict communication between machines on the local network, so even with the IP of the guest machine, you are unable to communicate.

Every great corporation does one thing well, and in Marriott’s case it’s to help guests disappear. The indistinct architecture, the average service, the room-temperature, everything. You’re gone, blended away by the stain-disguising carpet patterns, the art that soothes you even when your back’s turned. And you don’t even miss yourself, that’s Marriott’s great discovery. Invisibility, the ideal vacation. No more anxiety about your role, your place. Rest here, under our cloak. Don’t fidget, it's just your face that we’re removing. You won’t be needing it until you leave, and here’s a claim check. Don’t worry if you lose it.

Haunted Encounters television series, filmed before Elisa Lam’s death, says, “There’s a tremendous amount of fatalities here at the Cecil hotel. Someone has literally died in every room. In room 1121 there have been many reports of guests checked into this room feeling as if they’re being physically strangled – and checking out! The things that are down in this basement are extremely powerful – they’re watching us. The basement is coming alive around us. Something big moved over there!” Perhaps

On October 26, 2016—less than two weeks to election day—travel writer Zach Everson covered the ribbon cutting at the Trump International Hotel in the Old Post Office building in Washington, DC, just a few blocks from the White House. Everson frequently covered hotel openings, which often featured lavish food spreads and “the owners sipping champagne with a few travel writers.” But this one was different. A horde of political reporters trailed Donald and Ivanka Trump as they toured the hotel. “The political reporters were amazed they had complimentary pastries,” Everson said in an interview. 1 A couple months later, Everson got an assignment from Condé Nast Traveller to cover the growing political and social scene at the hotel. In the course of researching that story, Everson booked a night at the hotel. One of his fellow guests told Everson he was about to leave for a restaurant outside the hotel, when he noticed workers polishing the banisters and the manager nervously pacing. The guest concluded, correctly, that the president was on his way, cancelled his outside reservation, and ate at the hotel instead. To track presidential comings and goings for his story, Everson started monitoring social media feeds. And he noticed something: not even a year into Trump’s presidency, the hotel had become a unique locale in Washington. “It became like Melville’s white whale,” Everson said. “If you want it to be your opportunity and a place for you to go and rub elbows with the President, it’s that. If you’re a lobbyist or a businessman or a foreign leader and want to portray you are close to the president, it’s that too. It’s everything you hate or love about Donald Trump.” Everson quit travel writing to cover, full time, the Trump International Hotel. He began publishing a newsletter, 1100 Pennsylvania Avenue. He had plenty of material.

She thought about what Maria had said. That guests of the hotel had heard someone in the water last night. There had been an urgency in the front desk attendant’s voice. Natalie could still see the sand caked on her legs and feel her wet dress clinging to her body. Was there a connection between what the guests heard and Natalie sleeping on the beach? Something had started to nag at her gut in Marco’s apartment.

Of course I shall respect your incognito. I will say nothing. You can trust me not to betray a guest. You’ll be far safer at my place than at the hotel. Only myself and my wife. As a matter of fact it was my wife who said to me, “Do you suppose he can possibly be the Querry?”’ ‘You’ve made a mistake.’ ‘Oh no, I haven’t. I can show you a photograph when you come to my house–in one of the papers that lie around in case they may prove useful. Useful! This one certainly has, hasn’t it, because otherwise we would have thought you were only a relation of Querry’s or that the name was pure coincidence, for who would expect to find the Querry holed up in a leproserie in the bush? I have to admit I am somewhat curious. But you can trust me, trust me all the way. I have serious enough problems of my own, so I can sympathize with those of another man. I’ve buried myself too. We’d better go outside, for in a little town like this even the walls have ears.’ ‘I’m afraid . . . they are expecting me to return . . .’ ‘God rules the weather. I assure you, M. Querry, you have no choice.

A notorious broadcast occurred on St. Patrick’s Day, March 17, 1949, when an attempt was made to do a remote from the Shamrock Hotel in Houston. As Taylor recalled, reservations were oversold, and when the doors opened, some 1,600 people “were in near-mortal combat for the possession of 1,000 seats.” The bedlam extended to the booth and became critical when guests began shortcutting across the soundstage. Again, from Taylor’s recollection: “One hefty matron grabbed a microphone and, before I could intervene, announced, ‘I don’t give a goddamn about your broadcast—I want my dinnertable seat!’” In a moment of despair, an NBC engineer uttered the most-dreaded four-letter expletive, which was carried coast-to-coast before the show was cut off the air. A transcription survives at SPERDVAC, the radio historical society of Southern California.

The Idiot, Dostoevsky. Part 2 Ch.5 The doorway was dark and gloomy at any time; but just at this moment it was rendered doubly so by the fact that the thunder-storm had just broken, and the rain was coming down in torrents. And in the semi-darkness the prince distinguished a man standing close to the stairs, apparently waiting. There was nothing particularly significant in the fact that a man was standing back in the doorway, waiting to come out or go upstairs; but the prince felt an irresistible conviction that he knew this man, and that it was Rogojin. The man moved on up the stairs; a moment later the prince passed up them, too. His heart froze within him. “In a minute or two I shall know all,” he thought. The staircase led to the first and second corridors of the hotel, along which lay the guests’ bedrooms. As is often the case in Petersburg houses, it was narrow and very dark, and turned around a massive stone column. On the first landing, which was as small as the necessary turn of the stairs allowed, there was a niche in the column, about half a yard wide, and in this niche the prince felt convinced that a man stood concealed. He thought he could distinguish a figure standing there. He would pass by quickly and not look. He took a step forward, but could bear the uncertainty no longer and turned his head. The eyes—the same two eyes—met his! The man concealed in the niche had also taken a step forward. For one second they stood face to face. Suddenly the prince caught the man by the shoulder and twisted him round towards the light, so that he might see his face more clearly. Rogojin’s eyes flashed, and a smile of insanity distorted his countenance. His right hand was raised, and something glittered in it. The prince did not think of trying to stop it. All he could remember afterwards was that he seemed to have called out: “Parfen! I won’t believe it.” Next moment something appeared to burst open before him: a wonderful inner light illuminated his soul. This lasted perhaps half a second, yet he distinctly remembered hearing the beginning of the wail, the strange, dreadful wail, which burst from his lips of its own accord, and which no effort of will on his part could suppress. Next moment he was absolutely unconscious; black darkness blotted out everything. He had fallen in an epileptic fit. As is well known, these fits occur instantaneously. The face, especially the eyes, become terribly disfigured, convulsions seize the limbs, a terrible cry breaks from the sufferer, a wail from which everything human seems to be blotted out, so that it is impossible to believe that the man who has just fallen is the same who emitted the dreadful cry. It seems more as though some other being, inside the stricken one, had cried. Many people have borne witness to this impression; and many cannot behold an epileptic fit without a feeling of mysterious terror and dread. Such a feeling, we must suppose, overtook Rogojin at this moment, and saved the prince’s life. Not knowing that it was a fit, and seeing his victim disappear head foremost into the darkness, hearing his head strike the stone steps below with a crash, Rogojin rushed downstairs, skirting the body, and flung himself headlong out of the hotel, like a raving madman. The prince’s body slipped convulsively down the steps till it rested at the bottom.

The sprawling Ritz-Carlton Hotel in Riyadh, the capital of Saudi Arabia, was originally built for royal guests. It was converted into a grand commercial hostelry in 2011. In October 2017, it became the venue for a thirty-five-hundred-person futuristic investment conference, populated by leading financial and business figures from both Saudi Arabia and around the world,

The whole idea of driving trips was grounded on the concept of going where you wanted for as far as you liked. Particularly in rural parts of America, towns were infrequent, and the hotels in them, if any, varied greatly in cost and quality. If you found yourself driving between towns and it grew dark, continuing on the road was dangerous. Car headlights were still primitive, and even the best roads were poorly marked. Wildlife and livestock frequently ambled across—at night, a deer or cow might be practically on your fender before you realized it. Even if you did reach town safely, its hotels might not have rooms available. If there were rooms, and if the hotel was a nice one with a restaurant, guests were frequently required to “dress for dinner,” coats and ties for gentlemen, nice dresses for ladies. Much of the appeal of car trips lay in wearing comfortable clothes.

The whole idea of driving trips was grounded on the concept of going where you wanted for as far as you liked. Particularly in rural parts of America, towns were infrequent, and the hotels in them, if any, varied greatly in cost and quality. If you found yourself driving between towns and it grew dark, continuing on the road was dangerous. Car headlights were still primitive, and even the best roads were poorly marked. Wildlife and livestock frequently ambled across—at night, a deer or cow might be practically on your fender before you realized it. Even if you did reach town safely, its hotels might not have rooms available. If there were rooms, and if the hotel was a nice one with a restaurant, guests were frequently required to “dress for dinner,” coats and ties for gentlemen, nice dresses for ladies.

So, you put in a no-show for the turkey,” Sean said. “What’s up with that? You’re stateside, you’re not that far away….” “I have things to do here, Sean,” he said. “And I explained to Mother—I can’t leave Art and I can’t take him on a trip.” “So I heard. And that’s your only reason?” “What else?” “Oh, I don’t know,” he said, as if he did know what else. “Well then, you’ll be real happy to hear this—I’m bringing Mother to Virgin River for Thanksgiving.” Luke was dead silent for a moment. “What!” Luke nearly shouted into the phone. “Why the hell would you do that?” “Because you won’t come to Phoenix. And she’d like to see this property you’re working on. And the helper. And the girl.” “You aren’t doing this to me,” Luke said in a threatening tone. “Tell me you aren’t doing this to me!” “Yeah, since you can’t make it to Mom’s, we’re coming to you. I thought that would make you sooo happy,” he added with a chuckle in his voice. “Oh God,” he said. “I don’t have room for you. There’s not a hotel in town.” “You lying sack of shit. You have room. You have two extra bedrooms and six cabins you’ve been working on for three months. But if it turns out you’re telling the truth, there’s a motel in Fortuna that has some room. As long as Mom has the good bed in the house, clean sheets and no rats, everything will be fine.” “Good. You come,” Luke said. “And then I’m going to kill you.” “What’s the matter? You don’t want Mom to meet the girl? The helper?” “I’m going to tear your limbs off before you die!” But Sean laughed. “Mom and I will be there Tuesday afternoon. Buy a big turkey, huh?” Luke was paralyzed for a moment. Silent and brooding. He had lived a pretty wild life, excepting that couple of years with Felicia, when he’d been temporarily domesticated. He’d flown helicopters in combat and played it loose with the ladies, taking whatever was consensually offered. His bachelorhood was on the adventurous side. His brothers were exactly like him; maybe like their father before them, who hadn’t married until the age of thirty-two. Not exactly ancient, but for the generation before theirs, a little mature to begin a family of five sons. They were frisky Irish males. They all had taken on a lot: dared much, had no regrets, moved fast. But one thing none of them had ever done was have a woman who was not a wife in bed with them under the same roof with their mother. “I’m thirty-eight years old and I’ve been to war four times,” he said to himself, pacing in his small living room, rubbing a hand across the back of his neck. “This is my house and she is a guest. She can disapprove all she wants, work her rosary until she has blisters on her hands, but this is not up to her.” Okay, then she’ll tell everything, was his next thought. Every little thing about me from the time I was five, every young lady she’d had high hopes for, every indiscretion, my night in jail, my very naked fling with the high-school vice-principal’s daughter…. Everything from speeding tickets to romances. Because that’s the way the typical dysfunctional Irish family worked—they bartered in secrets. He could either behave the way his mother expected, which she considered proper and gentlemanly and he considered tight-assed and useless, or he could throw caution to the wind, do things his way, and explain all his mother’s stories to Shelby later.

Ingrid Seward Ingrid Seward is editor in chief of Majesty magazine and has been writing about the Royal Family for more than twenty years. She is acknowledged as one of the leading experts in the field and has written ten books on the subject. Her latest book, Diana: The Last Word, with Simone Simmons, will be published in paperback in 2007 by St. Martin’s Press. We talked about everything and everybody, jumping from one subject to another was only women can. She was wonderfully indiscreet, and I found myself asking her the kind of things that I would hardly dare ask a close friend. I had recently been to the Ritz Hotel in Paris as Mohamed Al Fayed’s guest with Diana’s stepmother, Raine Spencer. At one time Diana hated Raine, but she had revised her opinion, and they were now the greatest of friends. As Raine worked for Harrods, the subject of Mohamed came up. Diana confessed she found him very amusing and “naughty,” and we joked that even the soap in the bathrooms of the Ritz Hotel was probably bugged. Diana was far more astute than people gave her credit for, and she knew a lot about Mohamed. He had invited her to see the Windsor House in Paris and bring William and Harry, and although she had wanted to go she had refused, saying, “Didn’t dare put my head over the parapet on that one.

Travel to Cuba Generally Tourist travel to Cuba is prohibited under U.S. law for U.S. citizens, permanent residents, and others subject to U.S. jurisdiction. The hard and fast rules have been relaxed some and exceptions are now made for certain travelers who can show an acceptable reason, to visit the Island Nation in which case a “Tourist Visa" is required and available. US Citizens must have a valid passport with two blank pages available, for entry and exit stamps, at the time of entry into Cuba. United States issued credit and debit cards do not work in Cuba so travelers should plan to bring enough cash with them to cover all the expenses they might incur during their trip. Authorized travelers to Cuba are subject to daily spending limits. See the Office of Foreign Assets Control page of the U.S. Department of the Treasury.The export of Cuban convertible pesos (CUC) is strictly prohibited, regardless of the amount. Travelers may only export the equivalent of $5000 in any currency other than the Cuban convertible peso (CUC). Anyone wishing to export more than this amount must demonstrate evidence that the currency was acquired legitimately from a Cuban bank. Cuba has many Hotels and Resort Areas, most of which are foreign owned; I counted 313 of them. Many are Canadian or European owned with Meliá Hotels International in the lead with twenty-eight hotels in Cuba alone. Being a Spanish hotel chain, it was founded in 1956 in Palma de Mallorca, Spain. The photo show the internationally known “Nacional Hotel.” Some Cruise Lines including Carnival now offer cruises to Cuba and advise guests as to the entry requirements. Follow Captain Hank Bracker, author of “The Exciting Story of Cuba” on Facebook, Goodreads and his Web Page as well as Twitter. His daily blogs and weekend commentaries are now being read by hundreds and frequrntly thousands of readers. Send suggestions and comments to PO Box 607 Elfers, FL 34680-0607.

The manager greeted them in the foyer, a wild-eyed young woman with short, spiky blond hair and a considerable waistline. Taylor eyed her, unable to ascertain whether she was pregnant or just heavy. As a hotel general manager, she was as professional as could be expected, considering a serial killer had struck in one of her guest suites. The woman spied Sam coming in with her gear and snapped her fingers at a bellman, who intercepted the M.E. and guided her away. The service elevator would accommodate the stretcher. She

Professor Andrew read the invite and said, "I will consult with Hadrad Hakim immediately." Andy and I stood waiting while Dr. Andrew spoke in Arabic with Hakim. When my teacher lowered the receiver he looked at us and said, "Young and Andy, go pack your bags immediately. The Hadrah is sending his private helicopter to collect you in an hour. He will fly both of you to Dubai airport to board his private jet to Douz. At Douz, his car will be waiting at the airfield. You will be driven to the Sahara Douz Hotel where you'll be staying for four days, during the festivities. Hakim will make arrangements to meet the two of you and his other guests at the hotel after your arrival.

As if Kane had read his thoughts, he opened the door and yelled out, "Yes, you're on the sofa. You should've called to let me know you were okay, but you didn't, you stayed gone and that's not right." The bedroom door shut again, and Avery smiled, running his fingers through his hair. Kane knew him too well and they had finally had their first big fight. He was sleeping on the sofa tonight. He guessed it was better than a hotel. He could use the guest bedroom, but he looked around and, though he hadn't noticed them before, saw his pillow and blanket on the sofa. The sheet was already tucked across the seat cushion where Kane had been sitting when he came in.

Before either men could commence a deliberation over who knew more of the hotel’s history, Coraline injected, “India was writing the last chapters of its saga of independence when The Imperial opened its doors in the 1930s.” She paused before proceeding, “Pandit Nehru, Mahatama Gandhi, Muhammad Ali Jinnah and Lord Mountbatten met under congenial conditions to discuss the partition of India and the creation of Pakistan on the very ground we stand on. Adding to that, the Nehru family also had a permanent suite within the walls of this ‘Maiden of the East.’” She let out a discreet chuckle that I think only I caught. Both men stared at the female, not knowing how to respond. Before either one of them could opine, she continued, “If only walls could speak. Here indeed is a repository of fascinating anecdotal material for authors of romantic and detective fiction. It was here, at this very site, that one could clink glasses for the Royals to their war efforts, urge Gandhi to quit the India movement, or dance to the strains of Blue Danube, belly dance like a belle from Beirut or be serenaded by an orchestra from London.” The group of us stared at the big sister, wondering how in the world she knew so much about The Imperial. My teacher and Jabril pressed for affirmation. Instead, she vociferated, “Notably, The Imperial has the largest collection on display of land war gallantry awards in India and among its neighbouring countries such as Afghanistan, Burma, Bhutan and China. It also holds a sizeable record of orders and decorations bestowed by the British Royalties to the Emperor of India as an honour to the local Maharajas, Sultans and ruling Princes from the various Indian states.” While Narnia’s chaperone continued her historical spiel, the recruit pulled me aside and whispered amusingly, “Although everything my big sister said is true, she’s having fun with you guys. Her information is from the hotel’s brochure in the guest rooms.” I quipped. “Why didn’t you tell the rest of our group? I thought she was an expert in India’s history!” She gave me a wet kiss and said saucily, “I’m telling you because I like you.” Stunned by her raciness, I was speechless. I couldn’t decide whether to tell her there and then that I was gay – but at that very moment, Andy appeared from around the corner. “Where did you two disappear to?” he inquired. When Narnia was out of earshot, I muttered knowingly to my BB, “I’ll tell you later.”, as we continued the art tour browsing portraitures of India’s Princely Rulers of yore.

Rahul had been underwhelmed by the New Year's rituals of the rich. "Moronic," he had concluded. "Just people drinking and dancing and standing around acting stupid, like people here do every night." "The hotel people get strange when they drink," he told his friends. "Last night at the end of the party, there was one hero-good-looking, stripes on his suit, expensive cloth. He was drunk, full tight, and he started stuffing bread into his pants pockets, jacket pockets. Then he put more rolls straight into his pants! Rolls fell on the floor and he was crawling under the table to get them. This one waiter was saying the guy must have been hungry, earlier- that whiskey brought back the memory. But when I get rich enough to be a guest at a big hotel, I'm not going to act like such a loser.

What’s the first thing you do now before you visit a new restaurant for the first time or book a hotel room online? You probably ask a friend for a recommendation or you check out the reviews online. Now more than ever, the story your customers tell about you is a big part of your story. Word of mouth is accelerated and amplified. Trust is built digitally beyond the village. Reputations are built and lost in a moment. Opinions are no longer only shared one to one; they are broadcasted one to many, through digital channels. Those opinions live on as clues to your story. The cleanliness of your hotel bathrooms is no longer a secret. Guests’ unedited photos are displayed alongside a hotel brochure’s digital glossies. TripAdvisor ratings are proudly displayed by hotels and often say more about the standards guests can expect than do other, more established star ratings systems, such as the Forbes Travel Guide‘s ratings. Once-invisible brands and family-run hotels have had their businesses turned around by the stories their customers tell about them. “With 50 million reviews and counting, [TripAdvisor] is shaking the travel industry to its core.” —Nathan Labenz It turns out that people are more likely to trust the stories other people tell about you than to trust the well-lit Photoshopped images in your brochure. Reputation is how your idea and brand story are spread. A survey conducted by Chadwick Martin Bailey found that six in ten cruise customers said “they were less likely to book a cruise that received only one star.” There is no marketing more powerful than what one person says to another to recommend your brand. “Don’t waste money on expensive razors.” “Nice hotel; shame about the customer service.” In a world where online reputation can increase a hotel’s occupancy and revenue, trust has become a marketing metric. “[R]eputation has a real-world value.” —Rachel Botsman When we were looking to book a quiet, off-the-beaten-track hotel in Bali, the first place we looked wasn’t with the travel agents or booking.com. I jumped online and found that one of the area’s best-rated hotels on tripadvisor.com wasn’t a five-star resort but a modest family-run, three-star hotel that was punching well above its weight. This little fifteen-room hotel had more than 400 very positive reviews and had won a TripAdvisor Travellers Choice award. The reviews from the previous guests sealed the deal. The little hotel in Ubud was perfect. The reviews didn’t lie, and of course the place was fully booked with a steady stream of guests who knew where to look before taking a chance on a hotel room. Just a few years before, this $50-a-night hotel would have been buried amongst a slew of well-marketed five-star resorts. Today, thanks to a currency of trust, even tiny brands can thrive by doing the right thing and giving their customers a great story to tell.

At first she felt overwhelmed by the house, its airy symmetry its silence. Now she was accustomed to the place, but she caught herself wondering, Is this still Berkeley? George's neighborhood felt as far from Telegraph as the hanging gardens of Babylon. You could get a good kebab in Jess's neighborhood, and a Cal T-shirt, and a reproduction NO HIPPIES ALLOWED sign. Where George lived, you could not get anything unless you drove down from the hills. Then you could buy art glass, and temple bells, and burled-wood jewelry boxes, and dresses of hand-painted silk, and you could eat at Chez Panisse, or sip coffee at the authentically grubby French Hotel where your barista took a bent paper clip and drew cats or four-leaf clovers or nudes in your espresso foam. You returned home with organic, free-range groceries, and bouquets of ivory roses and pale green hydrangeas, and you held dinner parties where some guests got lost and arrived late, and others gave up searching for you in the fog. That was George's Berkeley, and even in these environs, his home stood apart, hidden, grand, and rambling; windows set like jewels in their carved frames, gables twined with wisteria of periwinkle and ghostly white.

For those rooms at the Hôtel Ritz, the Germans would take a 90 percent discount—paying a mere twenty-five francs a day on average. As “guests” of the French people, they would ultimately send even that reduced bill to the new French puppet government of the occupation, the Vichy regime,

For those who had lived as guests at the Hôtel Ritz during the German occupation, the liberation was the end of one story about luxury and modernity and Paris. It was the passing of the generation that had changed the shape of the future in the 1910s through the 1930s.

It seems that a little ditty has arisen from the ashes of our current national—nay, even international—epidemic, and it goes like this: I had a little bird, Its name was Enza. I opened the window, and in flew Enza. “The now popular ditty originated in our grand state of Washington, in the Hotel Colville, to be precise. As the story goes, a little feathered visitor flew in through an open window of the hotel where it made itself at home among the potted plants in the lobby. Thus far, no one has had the heart to shoo the little fellow outdoors again, and in fact, the hotel staff have put out birdseed and are calling their winged guest by the name of Enza. When asked why they chose that name, the night clerk explained that he opened the window and ‘in-flew-Enza.’ “Whether or not this story is apocryphal, it demonstrates the American spirit of cheerfulness and perseverance in the midst of national hardship. It is this very perseverance, the refusal to give up, that will get us through this epidemic and back on our feet as a nation.” Uncle

At breakfast on Friday morning a crowd of curious hotel guests gathered around Arthur Peuchen in the Waldorf-Astoria’s dining room and made him recount his story once again. In the hotel’s largest ballroom, meanwhile, seven U.S. senators were preparing to question J. Bruce Ismay, the first witness to appear before the U.S. Senate investigation. As he began his testimony that morning, Ismay still seemed shaken by the disaster, and his voice was almost a whisper as he expressed his “sincere grief at this deplorable catastrophe” and offered his full cooperation to the inquiry. Yet his answers were guarded and often prefaced with “I presume” or “I believe” and concluded by “More than that I cannot say”—giving his testimony an air of evasiveness. His claims that he was simply a passenger like any other and that the Titanic was not pushed to its maximum speed were greeted with skepticism by the senators and with open hostility by the press. The Hearst newspapers famously dubbed him J. “Brute” Ismay and ran his photograph framed by those of Titanic widows. Edith Rosenbaum was among the few survivors who thought that the White Star chairman was being made a scapegoat and made a point of telling reporters that it was Ismay who had put her into a lifeboat.

admittedly it's kind of a trash move, like at a wedding when the minister basically goes: 'if you think this union is a steaming pile of doo-doo, then totes feel free to stand up and give everyone your amazon 1-star review of the couple's relationship.' first of all minister, why are you being a messy lil bitch? people put on nice underwear, use shick mock 5 razors to get the smoothest shave, dressed in tacky bridesmaid dresses and goofy ass colonel sanders beige suits, paid for flights and hotel rooms, both the bride and groom, bride and bride, or groom and groom went through the painful process of cutting certain folks from the guest list and the wedding band had to learn both journey and earth wind and fire's entire catalogue, and now you want to take the temperature of the room?" 64%

turning the second floor into hotel-style guest rooms that could be rented to tenants to put up out-of-town friends. And in each of the four corners of the eighth floor he designed four smaller apartments. When Hardenbergh finally finished juggling rooms and spaces, there were sixty-five apartments in the Dakota, ranging in size from four to twenty rooms.

But the luxury concierge sector, a game of global access with just a handful of key players, takes personal services to the extreme. This niche traces its origins to circa 1929, when the concierges of all the grand hotels of Paris teamed up to create Les Clefs d’Or—the Golden Keys—a network meant to help its members cater to their well-heeled guests. Clefs d’Or now functions as a global fraternity of more than four thousand hotel concierges. To join, a person must have five years of hospitality experience, pass a “comprehensive test,” and otherwise prove, “beyond doubt, their ability to deliver highest quality of service.” Of the tens of thousands of hotel concierges in the United States, only about 660 have earned the right to wear Les Clefs’ crossed-keys emblem

Your goal should reflect your team’s principles and aspirations. Don’t worry about overreaching. The sprint process will help you find a good place to start and make real progress toward even the biggest goal. Once you’ve settled on a long-term goal, write it at the top of the whiteboard. It’ll stay there throughout the sprint as a beacon to keep everyone moving in the same direction. • • • Okay, time for an attitude adjustment. While writing your long-term goal, you were optimistic. You imagined a perfect future. Now it’s time to get pessimistic. Imagine you’ve gone forward in time one year, and your project was a disaster. What caused it to fail? How did your goal go wrong? Lurking beneath every goal are dangerous assumptions. The longer those assumptions remain unexamined, the greater the risk. In your sprint, you have a golden opportunity to ferret out assumptions, turn them into questions, and find some answers. Savioke assumed their Relay robot would create a better guest experience. But they were smart enough to imagine a future where they were wrong, and the robot was awkward or confusing. They had three big questions: Can we make a smooth delivery? (the answer was yes). Will guests find the robot awkward? (the answer was no, except for the sluggish touch screen). And the long shot: Will guests come to the hotel just for the robot? (surprisingly, some people said they would). Just like the goal, these questions guide the solutions and decisions throughout the sprint. They provide a quasi-checklist that you can refer to throughout the week and evaluate after Friday’s test.

NoTifSoSher (North of Tiffany’s, South of the Sherry-Netherland) is a two-block stretch of Fifth Avenue much favored by shoppers, hotel guests, and strollers from all walks of life.

In addition to generous quantities of whiskey, brandy, and still wines, Cornelia Bradley-Martin’s guests consumed sixty cases of a Moët & Chandon champagne that a local historian recalled as “the most expensive sparkling wine known in the United States in 1897.

The great event had proved to be so blatant and heartless in its abdication of taste and social conscience that public opinion, along with a punitive doubling of their tax assessment, eventually pushed the Bradley-Martins into exile or, as they thought of it, preferred residence in England. Two years after the ball they emptied their house on Twentieth Street and shipped the furnishings to London. In the last of their several farewells to New York society they gave a banquet for eighty-six of their friends at the Waldorf-Astoria. The guests consumed green turtle soup, timbales of shad roe, and mignons of spring lamb while the hotel orchestra played Spanish melodies and popular black songs, among them a particular favorite of those in attendance, “If You Ain’t Got No Money, You Needn’t Come ’Round.

like guests live in a hotel ,Some realize they're gonna leave it and some see it as the world.

He demanded from his guests inflexible conformity to schedule, decreeing, for example, precisely when they should write their letters, stroll about the grounds, or ride into the village

A child of the new age of iron, steam, and mechanical wonders, the architect, Isaiah Rogers, virtually invented the modern hotel: a functionally complex and self-contained structure (and social organization) that was a sort of human terrarium. A closed world designed from the ground up for the specific purpose of welcoming, housing, maintaining, and feeding guests in advanced comfort, the hotel was no longer just a stop along the way: it was a destination in itself,