Hospitality Best Quotes

And I want to play hide-and-seek and give you my clothes and tell you I like your shoes and sit on the steps while you take a bath and massage your neck and kiss your feet and hold your hand and go for a meal and not mind when you eat my food and meet you at Rudy's and talk about the day and type up your letters and carry your boxes and laugh at your paranoia and give you tapes you don't listen to and watch great films and watch terrible films and complain about the radio and take pictures of you when you're sleeping and get up to fetch you coffee and bagels and Danish and go to Florent and drink coffee at midnight and have you steal my cigarettes and never be able to find a match and tell you about the tv programme I saw the night before and take you to the eye hospital and not laugh at your jokes and want you in the morning but let you sleep for a while and kiss your back and stroke your skin and tell you how much I love your hair your eyes your lips your neck your breasts your arse your and sit on the steps smoking till your neighbour comes home and sit on the steps smoking till you come home and worry when you're late and be amazed when you're early and give you sunflowers and go to your party and dance till I'm black and be sorry when I'm wrong and happy when you forgive me and look at your photos and wish I'd known you forever and hear your voice in my ear and feel your skin on my skin and get scared when you're angry and your eye has gone red and the other eye blue and your hair to the left and your face oriental and tell you you're gorgeous and hug you when you're anxious and hold you when you hurt and want you when I smell you and offend you when I touch you and whimper when I'm next to you and whimper when I'm not and dribble on your breast and smother you in the night and get cold when you take the blanket and hot when you don't and melt when you smile and dissolve when you laugh and not understand why you think I'm rejecting you when I'm not rejecting you and wonder how you could think I'd ever reject you and wonder who you are but accept you anyway and tell you about the tree angel enchanted forest boy who flew across the ocean because he loved you and write poems for you and wonder why you don't believe me and have a feeling so deep I can't find words for it and want to buy you a kitten I'd get jealous of because it would get more attention than me and keep you in bed when you have to go and cry like a baby when you finally do and get rid of the roaches and buy you presents you don't want and take them away again and ask you to marry me and you say no again but keep on asking because though you think I don't mean it I do always have from the first time I asked you and wander the city thinking it's empty without you and want what you want and think I'm losing myself but know I'm safe with you and tell you the worst of me and try to give you the best of me because you don't deserve any less and answer your questions when I'd rather not and tell you the truth when I really don't want to and try to be honest because I know you prefer it and think it's all over but hang on in for just ten more minutes before you throw me out of your life and forget who I am and try to get closer to you because it's beautiful learning to know you and well worth the effort and speak German to you badly and Hebrew to you worse and make love with you at three in the morning and somehow somehow somehow communicate some of the overwhelming undying overpowering unconditional all-encompassing heart-enriching mind-expanding on-going never-ending love I have for you.

Frodo was now safe in the Last Homely House east of the Sea. That house was, as Bilbo had long ago reported, ‘a perfect house, whether you like food or sleep, or story-telling or singing, or just sitting and thinking best, or a pleasant mixture of them all.’ Merely to be there was a cure for weariness, fear and sadness.

GINNY: After I came out of hospital — everyone ignored me, shut me out — other than, that is, the boy who had everything — who came across the Gryffindor common room and challenged me to a game of Exploding Snap. People think they know all there is to know about you, but the best bits of you are — have always been — heroic in really quiet ways. My point is — after this is over, just remember if you could that sometimes people — but particularly children — just want someone to play Exploding Snap with.

Bout time," she huffed, but her voice sounded thick and emotional too."I was at the hospital all day yesterday, but they wouldn't let me see you. I bolted past security but they called code ninetynine and chased me down, they escorted me out in handcuffs. The way I see it, the only criminal here is your mom. No visitors? I'm your best friend, or did she not get the memo every year for the past eleven? Next time I'm over, I'm going to lay into that woman.

Heresy is the eternal dawn, the morning star, the glittering herald of the day. Heresy is the last and best thought. It is the perpetual New World, the unknown sea, toward which the brave all sail. It is the eternal horizon of progress. Heresy extends the hospitalities of the brain to a new thought. Heresy is a cradle; orthodoxy, a coffin.

To put up with people, to keep open house with one's heart — that is liberal, but that is merely liberal. One recognizes those hearts which are capable of noble hospitality by the many draped windows and closed shutters, they keep their best rooms empty. Why? Because they expect guests with whom one does not "put up.

But what does the “greatest good” mean when it comes to medicine? Is it the number of lives saved? Years of life saved? Best “quality” years of life saved? Or something else?

Eric approached the octagonal nurses’ station, and a blonde nurse looked up from her computer monitor, smiled, and pointed to examining room  D. Everybody recognized the hospital shrinks from the bright red W on their lanyard IDs. The W stood for Wright, the wing that contained the locked psych unit, but the staff teased that W stood for Wackos. He’d heard all the jokes— How do you tell the psychiatrists from the patients in the hospital? The patients get better and leave. Eric told the best psychiatrist jokes, though he never told the ones about psychiatrist’s kids. He didn’t think those were funny. He lived those.

Welcome to the Thirty-Sixth Evac Hospital, McGrath. Be the best version of yourself.

She had been to sea with sailors, in the desert with soldiers, in prison with inmates, and in hospitals with sinners and atheists. She liked a drink and could tell dirty jokes, no matter who she was with. If anyone even asked what God would think about that, she always replied: I don't think we agree about everything, but I have a feeling He knows I'm doing the best I can. And I think maybe He knows I work for Him, because I try to help people.

The best that can be said about Victorian hospitals is that they were a slight improvement over their Georgian predecessors. That’s hardly a ringing endorsement when one considers that a hospital’s “Chief Bug-Catcher”—whose job it was to rid the mattresses of lice—was paid more than its surgeons.

So if I asked you about art, you'd probably give me the skinny on every art book ever written. Michelangelo, you know a lot about him. Life's work, political aspirations, him and the pope, sexual orientations, the whole works, right? But I'll bet you can't tell me what it smells like in the Sistine Chapel. You've never actually stood there and looked up at that beautiful ceiling; seen that. If I ask you about women, you'd probably give me a syllabus about your personal favorites. You may have even been laid a few times. But you can't tell me what it feels like to wake up next to a woman and feel truly happy. You're a tough kid. And I'd ask you about war, you'd probably throw Shakespeare at me, right, "once more unto the breach dear friends." But you've never been near one. You've never held your best friend's head in your lap, watch him gasp his last breath looking to you for help. I'd ask you about love, you'd probably quote me a sonnet. But you've never looked at a woman and been totally vulnerable. Known someone that could level you with her eyes, feeling like God put an angel on earth just for you. Who could rescue you from the depths of hell. And you wouldn't know what it's like to be her angel, to have that love for her, be there forever, through anything, through cancer. And you wouldn't know about sleeping sitting up in the hospital room for two months, holding her hand, because the doctors could see in your eyes, that the terms "visiting hours" don't apply to you. You don't know about real loss, 'cause it only occurs when you've loved something more than you love yourself. And I doubt you've ever dared to love anybody that much. And look at you... I don't see an intelligent, confident man... I see a cocky, scared shitless kid. But you're a genius Will. No one denies that. No one could possibly understand the depths of you. But you presume to know everything about me because you saw a painting of mine, and you ripped my fucking life apart. You're an orphan right? [Will nods] Sean: You think I know the first thing about how hard your life has been, how you feel, who you are, because I read Oliver Twist? Does that encapsulate you? Personally... I don't give a shit about all that, because you know what, I can't learn anything from you, I can't read in some fuckin' book. Unless you want to talk about you, who you are. Then I'm fascinated. I'm in. But you don't want to do that do you sport? You're terrified of what you might say. Your move, chief.

What shall I give? and which are my miracles? 2. Realism is mine--my miracles--Take freely, Take without end--I offer them to you wherever your feet can carry you or your eyes reach. 3. Why! who makes much of a miracle? As to me, I know of nothing else but miracles, Whether I walk the streets of Manhattan, Or dart my sight over the roofs of houses toward the sky, Or wade with naked feet along the beach, just in the edge of the water, Or stand under trees in the woods, Or talk by day with any one I love--or sleep in the bed at night with any one I love, Or sit at the table at dinner with my mother, Or look at strangers opposite me riding in the car, Or watch honey-bees busy around the hive, of a summer forenoon, Or animals feeding in the fields, Or birds--or the wonderfulness of insects in the air, Or the wonderfulness of the sundown--or of stars shining so quiet and bright, Or the exquisite, delicate, thin curve of the new moon in spring; Or whether I go among those I like best, and that like me best--mechanics, boatmen, farmers, Or among the savans--or to the _soiree_--or to the opera. Or stand a long while looking at the movements of machinery, Or behold children at their sports, Or the admirable sight of the perfect old man, or the perfect old woman, Or the sick in hospitals, or the dead carried to burial, Or my own eyes and figure in the glass; These, with the rest, one and all, are to me miracles, The whole referring--yet each distinct and in its place. 4. To me, every hour of the light and dark is a miracle, Every inch of space is a miracle, Every square yard of the surface of the earth is spread with the same, Every cubic foot of the interior swarms with the same; Every spear of grass--the frames, limbs, organs, of men and women, and all that concerns them, All these to me are unspeakably perfect miracles. To me the sea is a continual miracle; The fishes that swim--the rocks--the motion of the waves--the ships, with men in them, What stranger miracles are there?

Think about the toll the job takes on every healthcare professional, at home and at work. Remember they do an impossible job, to the very best of their abilities. Your time in hospital may well hurt them a lot more than it hurts you.

When my grandmother was sick in the hospital, I foolishly quoted her the saying, 'never regret growing old; it’s a privileged denied to many.' She glared at me and responded, 'spoken like a truly young idiot.

Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and are not clothed. This world in arms is not spending money alone. It is spending the sweat of its laborers, the genius of its scientists, the hopes of its children. The cost of one modern heavy bomber is this: a modern brick school in more than 30 cities. It is two electric power plants, each serving a town of 60,000 population. It is two fine, fully equipped hospitals. It is some fifty miles of concrete pavement. We pay for a single fighter plane with a half million bushels of wheat. We pay for a single destroyer with new homes that could have housed more than 8,000 people. This is, I repeat, the best way of life to be found on the road the world has been taking. This is not a way of life at all, in any true sense. Under the cloud of threatening war, it is humanity hanging from a cross of iron.... Is there no other way the world may live?

When you become vulnerable, any ideal or perfect image of yourself falls away. (...) Many people are addicted to perfection, and in their pursuit of the ideal, they have no patience with vulnerability. (...) Every poet would like to write the ideal poem. Though they never achieve this, sometimes it glimmers through their best work. Ironically, the very beyondness of the idea is often the touch of presence that renders the work luminous. The beauty of the ideal awakens a passion and urgency that brings out the best in the person and calls forth the dream of excellence. The beauty of the true ideal is its hospitality towards woundedness, weakness, failure and fall-back. Yet so many people are infected with the virus of perfection. They cannot rest; they allow themselves no ease until they come close to the cleansed domain of perfection. This false notion of perfection does damage and puts their lives under great strain. It is a wonderful day in a life when one is finally able to stand before the long, deep mirror of one's own reflection and view oneself with appreciation, acceptance, and forgiveness. On that day one breaks through the falsity of images and expectations which have blinded one's spirit. One can only learn to see who one is when one learns to view oneself with the most intimate and forgiving compassion.

I am mother too. Actually, I am Chinese mother. You can’t get better than that. We raise the best children in the world, you just look at any hospital, all the surgeon are Chinese.” Vera beams with pride, as though she has personally been responsible for all the surgeons in every hospital.

Every Greek, man, woman, and child, has to two Greeks inside. We even have technical terms for them. They are a part of us, as inevitable as the fact that we all write poetry and the fact that every single one of us thinks that he knows everything that there is to know. We are all hospitable to strangers, we all are nostalgic for something, our mothers all treat their grown sons like babies, our sons all treat their mothers a sacred and beat their wives, we all hate solitude, we all try to find out from a stranger whether or not we are related, we all use every long word we know as often as we possibly can, we all go out for a walk in the evening so that we can look over each others' fences, we all think that we are equal to the best. Do you understand?" The captain was perplexed, "You didn't tell me about the two Greeks inside every Greek." "I didn't? Well, I must have wandered off the point.

Sometimes the best time to promote people is before they are ready.

Hospital food is a funeral of flavor in your mouth.

My favorite was “Make the charitable assumption,” a reminder to assume the best of people, even when (or perhaps especially when) they weren’t behaving particularly well.

What is whiter than snow?' he said. 'The truth,' said Grania. 'What is the best colour?' said Finn. 'The colour of childhood,' said she. 'What is hotter than fire?' 'The face of a hospitable man when he sees a stranger coming in, and the house empty.' 'What has a taste more bitter than poison?' 'The reproach of an enemy.' 'What is best for a champion?' 'His doings to be high, and his pride to be low.' 'What is the best of jewels?' 'A knife.' 'What is sharper than a sword?' 'The wit of a woman between two men.' 'What is quicker than the wind?' said Finn then. 'A woman’s mind,' said Grania. And indeed she was telling no lie when she said that.

We’re going to stop this preposterous obsession with economic growth at the cost of all else. Great economic success doesn’t produce national happiness. It produces Republicans and Switzerland. So we’re going to concentrate on just being lovely and pleasant and civilized. We’re going to have the best schools and hospitals, the most comfortable public transportation, the liveliest arts, the most useful and well-stocked libraries, the grandest parks, the cleanest streets, the most enlightened social policies. In short, we’re going to be like Sweden, but with less herring and better jokes.

No matter what the odds, we can make this lifetime the best it can be. Think of the story about Morris Goodman in the film of The Secret. Morris lay in hospital completely paralyzed, only able to blink his eyes. But he knew he could still use his mind to visualize, and, against all odds, Morris walked.

Did the mental hospital test too many drugs on you today?

I love you, your courage and your stubbornness and your fire and your utter ruthlessness. How much do I love you? So much that a moment ago I would have outraged the hospitality of the house which has sheltered me and my family, forgotten the best wife any man ever had — enough to take you here in the mud like a —” She struggled with a chaos of thoughts and there was a cold pain in her heart as if an icicle had pierced it. She said haltingly: “If you felt like that — and didn't take me — then you don’t love me.” “I can never make you understand.

Some of the best advice I ever got about starting in a new organization is: Don’t cannonball. Ease into the pool. I’ve passed this advice on to those joining my own: no matter how talented you are, or how much you have to add, give yourself time to understand the organization before you try to impact

It just begged the question: If it took so long for one of the best hospitals in the world to get to this step, how many other people were going untreated, diagnosed with a mental illness or condemned to a life in a nursing home or a psychiatric ward?

I think timing is better left up to God to decide then religious leaders. I once met a man that brought his wife flowers in the hospital. They held hands, kissed and were as affectionate as any cute couple could be. They were both in their eighties. I asked them how long they were married. I expected them to tell me fifty years or longer. To my surprise, they said only five years. He then began to explain to me that he was married thirty years to someone that didn’t love him, and then he remarried a second time only to have his second wife die of cancer, two years later. I looked at my patient (his wife) sitting in the wheelchair next to him smiling. She added that she had been widowed two times. Both of her marriages lasted fifteen years. I was curious, so I asked them why they would even bother pursuing love again at their age. He looked at me with astonishment and said, “Do you really think that you stop looking for a soulmate at our age? Do you honestly believe that God would stop caring about how much I needed it still, just because I am nearing the end of my life? No, he left the best for last. I have lived through hell, but if I only get five years of happiness with this woman then it was worth the years of struggle I have been through.

Richard, Bill has the socialist disease in its worst form; he thinks the world owes him a living. He told me sincerely - smugly! - that of course everyone was entitled to the best possible medical and hospital service - free of course, unlimited of course, and of course the government should pay for it.

When I was in the hospital, Jeremy made a bet. That you would go to the Winter Ball with Clark." "Really?" I smile. "We're just friends." I tell her. She nods. "They're the best kind.

Potter! Weasley! What are you doing?” It was Professor McGonagall, and her mouth was the thinnest of thin lines. “We were — we were —” Ron stammered. “We were going to — to go and see —” “Hermione,” said Harry. Ron and Professor McGonagall both looked at him. “We haven’t seen her for ages, Professor,” Harry went on hurriedly, treading on Ron’s foot, “and we thought we’d sneak into the hospital wing, you know, and tell her the Mandrakes are nearly ready and, er, not to worry —” Professor McGonagall was still staring at him, and for a moment, Harry thought she was going to explode, but when she spoke, it was in a strangely croaky voice. “Of course,” she said, and Harry, amazed, saw a tear glistening in her beady eye. “Of course, I realize this has all been hardest on the friends of those who have been … I quite understand. Yes, Potter, of course you may visit Miss Granger. I will inform Professor Binns where you’ve gone. Tell Madam Pomfrey I have given my permission.” Harry and Ron walked away, hardly daring to believe that they’d avoided detention. As they turned the corner, they distinctly heard Professor McGonagall blow her nose. “That,” said Ron fervently, “was the best story you’ve ever come up with.

Death conditioning begins at eighteen months. Every tot spends two mornings a week in a month in a Hospital for the Dying. All the best toys are kept there, and they get chocolate cream on death days. They learn to take dying as a matter of course.

Here are some of the essential take-homes: we all need nearby nature: we benefit cognitively and psychologically from having trees, bodies of water, and green spaces just to look at; we should be smarter about landscaping our schools, hospitals, workplaces and neighborhoods so everyone gains. We need quick incursions to natural areas that engage our senses. Everyone needs access to clean, quiet and safe natural refuges in a city. Short exposures to nature can make us less aggressive, more creative, more civic minded and healthier overall. For warding off depression, lets go with the Finnish recommendation of five hours a month in nature, minimum. But as the poets, neuroscientists and river runners have shown us, we also at times need longer, deeper immersions into wild spaces to recover from severe distress, to imagine our futures and to be our best civilized selves.

A true revolution of values will soon look uneasily on the glaring contrast of poverty and wealth. With righteous indignation, it will look at thousands of working people displaced from their jobs with reduced incomes as a result of automation while the profits of the employers remain intact, and say: “This is not just.” It will look across the oceans and see individual capitalists of the West investing huge sums of money in Asia, Africa and South America, only to take the profits out with no concern for the social betterment of the countries, and say: “This is not just.” It will look at our alliance with the landed gentry of Latin America and say: “This is not just.” The Western arrogance of feeling that it has everything to teach others and nothing to learn from them is not just. A true revolution of values will lay hands on the world order and say of war: “This way of settling differences is not just.” This business of burning human beings with napalm, of filling our nation’s homes with orphans and widows, of injecting poisonous drugs of hate into the veins of peoples normally humane, of sending men home from dark and bloody battlefields physically handicapped and psychologically deranged cannot be reconciled with wisdom, justice and love. A nation that continues year after year to spend more money on military defense than on programs of social uplift is approaching spiritual death. America, the richest and most powerful nation in the world, can well lead the way in this revolution of values. There is nothing to prevent us from paying adequate wages to schoolteachers, social workers and other servants of the public to insure that we have the best available personnel in these positions which are charged with the responsibility of guiding our future generations. There is nothing but a lack of social vision to prevent us from paying an adequate wage to every American citizen whether he be a hospital worker, laundry worker, maid or day laborer. There is nothing except shortsightedness to prevent us from guaranteeing an annual minimum—and livable—income for every American family. There is nothing, except a tragic death wish, to prevent us from reordering our priorities, so that the pursuit of peace will take precedence over the pursuit of war. There is nothing to keep us from remolding a recalcitrant status quo with bruised hands until we have fashioned it into a brotherhood.

Scotties are smelly, even the best of them. You will recall how my Aunt Agatha’s McIntosh niffed to heaven while enjoying my hospitality. I frequently mentioned it to you.’ ‘Yes, sir.’ ‘And this one is even riper. He should obviously have been bedded out in the stables.

Once a patient goes brain dead and relatives sign his organ donation consent form, he will get the best medical treatment of his life. A hospital code blue may be a call for doctors to rush to the bedside of a beating heart cadaver who needs his or her heart defibrillated.

In hospital they ask you to rate your discomfort on a scale of ten. I guess it’s the best they can come up with, but it fails to capture the nature of the beast. Pain can stay the same while you change around it. And, like a thumb of constant size, what it blocks out depends on how close it gets to you. At arm’s length a thumb obscures a small fragment of the day. Held close enough to your eye it can blind you to everything that matters, relegating the world to a periphery.

Sean: …………And I'd ask you about war, you'd probably throw Shakespeare at me, right, "once more unto the breach dear friends." But you've never been near one. You've never held your best friend's head in your lap, watch him gasp his last breath looking to you for help. I'd ask you about love, you'd probably quote me a sonnet. But you've never looked at a woman and been totally vulnerable. Known someone that could level you with her eyes, feeling like God put an angel on earth just for you. Who could rescue you from the depths of hell. And you wouldn't know what it's like to be her angel, to have that love for her, be there forever, through anything, through cancer. And you wouldn't know about sleeping sitting up in the hospital room for two months, holding her hand, because the doctors could see in your eyes, that the terms "visiting hours" don't apply to you. You don't know about real loss, 'cause it only occurs when you've loved something more than you love yourself. And I doubt you've ever dared to love anybody that much. And look at you... I don't see an intelligent, confident man... I see a scared shitless kid. But you're a genius Will. No one denies that. No one could possibly understand the depths of you. But you presume to know everything about me because you saw a painting of mine, and you ripped my life apart. You're an orphan right? [Will nods] Sean: You think I know the first thing about how hard your life has been, how you feel, who you are, because I read Oliver Twist? Does that encapsulate you? Personally... I don't give a shit about all that, because you know what, I can't learn anything from you, I can't read in some book. Unless you want to talk about you, who you are. Then I'm fascinated. I'm in. But you don't want to do that do you sport? You're terrified of what you might say. Your move, chief.

Hospitals were to her a memento mori in bricks and mortar; an awful reminder of the inevitable end that was coming to all of us but which she felt was best ignored while one got on with the business of life.

Here is the best true story on giving I know, and it was told by Jack Kornfield of the Spirit Rock Meditation Center in Woodacre. An eight-year-old boy had a younger sister who was dying of leukemia, and he was told that without a blood transfusion she would die. His parents explained to him that his blood was probably compatible with hers, and if so, he could be the blood donor. They asked him if they could test his blood. He said sure. So they did and it was a good match. Then they asked if he would give his sister a pint of blood, that it could be her only chance of living. He said he would have to think about it overnight. The next day he went to his parents and said he was willing to donate the blood. So they took him to the hospital where he was put on a gurney beside his six-year-old sister. Both of them were hooked up to IVs. A nurse withdrew a pint of blood from the boy, which was then put in the girl’s IV. The boy lay on his gurney in silence while the blood dripped into his sister, until the doctor came over to see how he was doing. Then the boy opened his eyes and asked, “How soon until I start to die?

Love is a chemical reaction, but it cannot be fully understood or defined by science. And though a body cannot exist without a soul, it too cannot be fully understood or defined by science. Love is the most powerful form of energy, but science cannot decipher its elements. Yet the best cure for a sick soul is love, but even the most advanced physician cannot prescribe it as medicine.

Operating theaters are not nearly as popular as dramatic theaters, musical theaters, and movie theaters, and it is easy to see why. A dramatic theater is a large, dark room in which actors perform a play, and if you are in the audience, you can enjoy yourself by listening to the dialog and looking at the costumes. A musical theater is a large, dark room in which musicians preform a symphony, and if you are in the audience you can enjoy yourself by listening to the melodies and watching the conductor wave his little stick around. And a movie theater is a large, dark room in which a projectionist shows a film, and if you are in the audience, you can enjoy yourself by eating popcorn and gossiping about movie stars. But an operating theater is a large, dark room in which doctors preform medical procedures, and if you are in the audience, the best thing to do is to leave at once because there is never anything on display in an operating theater but pain, suffering and discomfort, and for this reason most operating theaters have been closed down or have been turned into restaurants.

How did we forget these lessons from the past? How did we go from knowing that the best athletes in the ancient Greek Olympics must consume a plant-based diet to fearing that vegetarians don’t get enough protein? How did we get to a place where the healers of our society, our doctors, know little, if anything, about nutrition; where our medical institutions denigrate the subject; where using prescription drugs and going to hospitals is the third leading cause of death? How did we get to a place where advocating a plant-based diet can jeopardize a professional career, where scientists spend more time mastering nature than respecting it? How did we get to a place where the companies that profit from our sickness are the ones telling us how to be healthy; where the companies that profit from our food choices are the ones telling us what to eat; where the public’s hard-earned money is being spent by the government to boost the drug industry’s profits; and where there is more distrust than trust of our government’s policies on foods, drugs and health? How did we get to a place where Americans are so confused about what is healthy that they no longer care?

Getting along with people, keeping an open house in one’s heart—that’s liberal, but nothing more than liberal. You can recognize hearts that are capable of noble hospitality by their many curtained windows and closed shutters: they keep their best rooms empty. But why?—Because they are waiting for guests that one does not “get along with”…

This morning, when she got on the bus, it kind of felt like he was waiting for her. He was holding a comic called Watchmen, and it looked so ugly that Eleanor decided not to bother eavesdropping. Or eavesreading. Whatever. (She liked it best when he read the X-Men, even though she didn’t get everything that was going on there; the X-Men were worse than General Hospital. It took Eleanor a couple weeks to figure out that Scott Summers and Cyclops were the same guy, and she still wasn’t sure what was up with Phoenix.)

I am at the hospital waiting for my friend with Noah. Which is a very couple-like thing to do. All you have to do is watch any teen drama - anytime one of the characters is close to death and/or in a coma, the boyfriend/girlfriend teams always end up at the hospital together. We are eating together. (Another coupley thing to do.) We are talking about my best friend, his girlfriend, and their secret problems that she somehow neglected to tell me. Which means that Noah is the one telling me secrets that even my best friend won't. I like it. All of it. Being here, eating food, telling secrets, everything

Having now been in the trenches for five months, I had passed my prime. For the first three weeks, an officer was of little use in the front line... Between three weeks and four weeks he was at his best, unless he happened to have any particular bad shock or sequence of shocks. Then his usefulness gradually declined as neurasthenia developed. At six months he was still more or less all right; but by nine or ten months, unless he had been given a few weeks' rest on a technical course, or in hospital, he usually became a drag on the other company officers. After a year or fifteen months he was often worse than useless.

The one piece of information that best predicts whether Mr. Trump won or lost a county in November 2016 was the degree of opioid abuse.

She liked it best when he read the X-Men, even though she didn't get everything that was going on there; the X-Men were worse than General Hospital.

Our own attitude is that we are charged with discovering the best way of doing everything.

Time hangs heavy in the hospital, and the best I can say for Group Therapy is that it was a way to occupy the hours. More

I was told very sternly at the hospital to avoid boys at all costs. Mess up your levels." "Oh, they do that!" Amy laughs. "Probably best to leave them alone for a while. The secret, though, is to start with one you're not that bothered about." What is the point in that?

The nurses did their best to spruce up the antiseptic corridors but the smell of pine boughs was overpowered by Pine Sol and no one paused beneath the mistletoe on the contagious ward.

There can wisely be no “solutions,” no self-help, of a kind that removes problems altogether. What we can aim for, at best, is consolation—a word tellingly lacking in glamour. To believe in consolation means giving up on cures; it means accepting that life is a hospice rather than a hospital, but one we’d like to render as comfortable, as interesting, and as kind as possible.

science at its best was a flower of Western culture, unbiased, apolitical, transnational, open, and progressive. It destroyed superstition and cant. It threw at least a little light into the darkness. And it worked.

Mom and Dad were killed in a car accident on their way home from the tournament.” Mr. Terupt’s eyes were moist, but he kept going. “Fortunately, I was headed to college, which was the best place for me. Wrestling saved my life. The challenge it provided kept me going when I could have easily given up. I have no brothers or sisters, or any other extended family, so I was alone after my parents died. You saw that last year at the hospital. But now I have all of you. Sometimes answers come at unexpected times, in unexpected ways and unexpected places. I never

You just came out of the hospital ten days ago,” Milo reminded him reprovingly. “You can’t keep running into the hospital every time something happens you don’t like. No, the best thing to do is fly the missions. It’s our duty.

Five sicks people in the hospital (56). I made each one a “Get well soon” card saying I was sorry for coughing in their general direction on the 4th of November, and I hope that wasn’t a contributing factor for their illnesses.

Money had replaced community mental healthcare the way medication had replaced state hospitals. Medication did not go looking for those who resisted taking it, and money could not administer itself. Neither came with counseling or support. The SSI checks Michael received, and the Medicaid requirements he was eligible for, did not create a caring community or even an indifferent one. Nevertheless, checks and pills were what remained of a grand promise, the ingredients of a mental healthcare system that had never been baked but were handed out like flour and yeast in separate packets to starving people.

So, there’s this hunter called Allan who dies in a fire. Have you heard this one? No? Well anyway: Allan’s face is so badly burned that he can’t be identified, so the hospital calls his two best hunting friends and asks them to come to the mortuary. They look at the body but can’t tell from his face if it’s him or not, so they ask the doctors to turn the body over. The doctors are surprised, but they do it, and when Allan’s body is lying there on its front naked, one of his friends says: ‘No, that’s not Allan.’ And the other friend says: ‘No. Definitely not Allan!’ The doctor scratches his head and wonders: ‘How can you be so certain?’ And the friends squirm a bit, then they say: ‘Well, Allan had a particular physical… defect. He had two assholes, you see.’ The doctor stares at the friends: ‘Two assholes?’ They nod: ‘Mmm, two assholes.’ The doctor shakes his head and says: ‘Are you CERTAIN about that?’ The friends look a bit hesitant now, but then they say: ‘Well… we haven’t actually SEEN them… but ever since we were children, people have always said: ‘Look! Here comes Allan with the two assholes!’ 

Your brain has only a tiny thread of a connection to the outside world. If the connection is full of fear, your pain will get out of control. If your connection to the real world is full of calm reassurance, you can go about your task of letting go.

one of my favorite questions to ask was, “What’s the difference between service and hospitality?” The best answer I ever got came from a woman I ended up not hiring. She said, “Service is black and white; hospitality is color.” “Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them.

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But after all-- I say this as a kind of afterthought in conclusion-- why bother with success at all? I have observed that the successful people get very little real enjoyment out of life. In fact the contrary is true. If I had to choose-- with an eye to having a really pleasant life-- between success and ruin, I should prefer ruin every time. I have several friends who are completely ruined-- some two or three times-- in a large way of course; and I find that if I want to get a really good dinner, where the champagne is just as it ought to be, and where hospitality is unhindered by mean thoughts of expense, I can get it best at the house of a ruined man.

I don’t think the people today who start hearing voices, stop eating and sleeping, and run amuck are likely to get good treatment. Having more knowledge, better diagnostic capabilities, better medications with fewer side effects, can’t make up for the fact that most patients are being treated by doctors, therapists, and hospitals, who are operating under constraints and incentives that reward non-treatment, non-hospitalization, non-therapy, non-follow-up, non-care. Lost to follow-up is the best outcome a health insurer can hope for.

Leaving him would always involve pain, an act of violence, like ripping my heart from my own chest, leaving it on a bench somewhere, hoping for the best until I could make it to a hospital and be patched up, but I don’t think you can live too long with your heart outside of your chest.

You're just a boy. You don't have the faintest idea what you're talking about. You've never been out of Boston. So if I asked you about art you could give me the skinny on every art book ever written...Michelangelo? You know a lot about him I bet. Life's work, criticisms, political aspirations. But you couldn't tell me what it smells like in the Sistine Chapel. You've never stood there and looked up at that beautiful ceiling. And if I asked you about women I'm sure you could give me a syllabus of your personal favorites, and maybe you've been laid a few times too. But you couldn't tell me how it feels to wake up next to a woman and be truly happy. If I asked you about war you could refer me to a bevy of fictional and non-fictional material, but you've never been in one. You've never held your best friend's head in your lap and watched him draw his last breath, looking to you for help. And if I asked you about love I'd get a sonnet, but you've never looked at a woman and been truly vulnerable. Known that someone could kill you with a look. That someone could rescue you from grief. That God had put an angel on Earth just for you. And you wouldn't know how it felt to be her angel. To have the love be there for her forever. Through anything, through cancer. You wouldn't know about sleeping sitting up in a hospital room for two months holding her hand and not leaving because the doctors could see in your eyes that the term "visiting hours" didn't apply to you. And you wouldn't know about real loss, because that only occurs when you lose something you love more than yourself, and you've never dared to love anything that much. I look at you and I don't see an intelligent confident man, I don't see a peer, and I don't see my equal. I see a boy.

I would invite any Christian to accompany me to the children's ward of a hospital, to watch the suffering that is there being endured, and then to persist in the assertion that those children are so morally abandoned as to deserve what they are suffering. In order to bring himself to say this, a man must destroy in himself all feelings of mercy and compassion. He must, in short, make himself as cruel as the God in whom he believes. No man who believes that all is for the best in this suffering world can keep his ethical values unimpaired, since he is always having to find excuses for pain and misery.     The

If it is true that a picture paints a thousand words, then there was a Roman centurion who got a dictionary full. All he did was see Jesus suffer. He never heard him preach or saw him heal or followed him through the crowds. He never witnessed him still the wind; he only witnessed the way he died. But that was all it took to cause this weather-worn soldier to take a giant step in faith. “Surely this was a righteous man.”1 That says a lot, doesn’t it? It says the rubber of faith meets the road of reality under hardship. It says the trueness of one’s belief is revealed in pain. Genuineness and character are unveiled in misfortune. Faith is at its best, not in three-piece suits on Sunday mornings or at V.B.S. on summer days, but at hospital bedsides, cancer wards, and cemeteries. Maybe that’s what moved this old, crusty soldier. Serenity in suffering is a stirring testimony. Anybody can preach a sermon on a mount surrounded by daisies. But only one with a gut full of faith can live a sermon on a mountain of pain.

There, there, best to bring it all up,' she said. My memory was in shreds. Imagine a photograph cut into narrow strips then jumbled up. Everything is there, but you can't see the whole picture and even the strips have no bearing on reality. I did know I had consumed a large amount of alcohol. But I must have done something crazier than just being found drunk to have a nurse sitting by my bed. I thought it would be a good idea to say something and planned it for several seconds. 'She's all right,' I said. 'Who is?' asked the nurse. 'Alice. I'm all right now.' As I spoke I wondered if I had said something wrong. didn't sound like me. There were so many voices muttering in the background it was hard to tell.

Isolation from local needs and overexposure to overwhelming but distant need, make our responses to strangers uncertain and tentative at best

Best to praise God in a lower voice when you’re in the hospital.

How exhausted I am suddenly!—though this has been Ray’s best day in the hospital so far, and we are feeling—almost—exhilarated.

Whatever bond had been forced upon Fiona and Cecily in Yale's hospital room didn't have lasting power; trauma wasn't always the best glue.

my great-aunts and uncles died in wards like those. Wrapping and muffling themselves, gazing at the long windows streaming rain, visitors would tell the patient: ‘You’re in the best place.

Images surround us; cavorting broadcast in the minds of others, we wear the motley tailored by their bad digestions, the shame and failure, plague pandemics and private indecencies, unpaid bills, and animal ecstasies remembered in hospital beds, our worst deeds and best intentions will not stay still, scolding, mocking, or merely chattering they assail each other, shocked at recognition. Sometimes simplicity serves, though even the static image of Saint John Baptist received prenatal attentions (six months along, leaping for joy in his mother's womb when she met Mary who had conceived the day before): once delivered he stands steady in a camel's hair loincloth at a ford in the river, morose, ascetic on locusts and honey, molesting passers-by, upbraiding the flesh on those who wear it with pleasure. And the Nazarene whom he baptized? Three years pass, in a humility past understanding: and then death, disappointed? unsuspecting? and the body left on earth, the one which was to rule the twelve tribes of Israel, and on earth, left crying out - My God, why dost thou shame me? Hopelessly ascendent in resurrection, the image is pegged on the wind by an epileptic tentmaker, his strong hands stretch the canvas of faith into a gaudy caravanserai, shelter for travelers wearied of the burning sand, lured by forgetfulness striped crimson and gold, triple-tiered, visible from afar, redolent of the east, and level and wide the sun crashes the fist of reality into that desert where the truth still walks barefoot.

There is something cathartic about what has happened to me during this stay in hospital. I’ve heard others say that coming face to face with your own mortality can have this effect. You look with harsh, savage eyes at the life you are living and resolve to make the best of the time you have left, if you can be allowed the luxury of a few extra years to fulfill your plans. Around me, I see an urgency creep into the lives of friends once they have an AIDS diagnosis: they rush out and try to complete as many life projects as they can, before their health deteriorates.

They also bring to mind what sometimes seems to be a rapt predilection of small but influential cults of intellectuals or esthetes for what is generally regarded as perverse dispirited or distastefully unintelligible. The award of a Nobel Prize in literature to Andre Gide who in his work fervently and openly insists that pederasty is the superior and preferable way of life for adolescent boys furnishes a memorable example of such judgments. Renowned critics and some professors in our best universities reverently acclaim as the superlative expression of genius James Joyce's Finnegan's Wake a 628page collection of erudite gibberish indistinguishable to most people from the familiar word salad produced by hebephrenic patients on the back wards of any state hospital.

Not to cleave to our own virtues, nor become as a whole a victim to any of our specialties, to our "hospitality" for instance, which is the danger of dangers for highly developed and wealthy souls, who deal prodigally, almost indifferently with themselves, and push the virtue of liberality so far that it becomes a vice. One must know how TO CONSERVE ONESELF—the best test of independence.

I was extremely curious about the alternatives to the kind of life I had been leading, and my friends and I exchanged rumors and scraps of information we dug from official publications. I was struck less by the West's technological developments and high living standards than by the absence of political witch-hunts, the lack of consuming suspicion, the dignity of the individual, and the incredible amount of liberty. To me, the ultimate proof of freedom in the West was that there seemed to be so many people there attacking the West and praising China. Almost every other day the front page of Reference, the newspaper which carded foreign press items, would feature some eulogy of Mao and the Cultural Revolution. At first I was angered by these, but they soon made me see how tolerant another society could be. I realized that this was the kind of society I wanted to live in: where people were allowed to hold different, even outrageous views. I began to see that it was the very tolerance of oppositions, of protesters, that kept the West progressing. Still, I could not help being irritated by some observations. Once I read an article by a Westerner who came to China to see some old friends, university professors, who told him cheerfully how they had enjoyed being denounced and sent to the back end of beyond, and how much they had relished being reformed. The author concluded that Mao had indeed made the Chinese into 'new people' who would regard what was misery to a Westerner as pleasure. I was aghast. Did he not know that repression was at its worst when there was no complaint? A hundred times more so when the victim actually presented a smiling face? Could he not see to what a pathetic condition these professors had been reduced, and what horror must have been involved to degrade them so? I did not realize that the acting that the Chinese were putting on was something to which Westerners were unaccustomed, and which they could not always decode. I did not appreciate either that information about China was not easily available, or was largely misunderstood, in the West, and that people with no experience of a regime like China's could take its propaganda and rhetoric at face value. As a result, I assumed that these eulogies were dishonest. My friends and I would joke that they had been bought by our government's 'hospitality." When foreigners were allowed into certain restricted places in China following Nixon's visit, wherever they went the authorities immediately cordoned off enclaves even within these enclaves. The best transport facilities, shops, restaurants, guest houses and scenic spots were reserved for them, with signs reading "For Foreign Guests Only." Mao-tai, the most sought-after liquor, was totally unavailable to ordinary Chinese, but freely available to foreigners. The best food was saved for foreigners. The newspapers proudly reported that Henry Kissinger had said his waistline had expanded as a result of the many twelve-course banquets he enjoyed during his visits to China. This was at a time when in Sichuan, "Heaven's Granary," our meat ration was half a pound per month, and the streets of Chengdu were full of homeless peasants who had fled there from famine in the north, and were living as beggars. There was great resentment among the population about how the foreigners were treated like lords. My friends and I began saying among ourselves: "Why do we attack the Kuomintang for allowing signs saying "No Chinese or Dogs" aren't we doing the same? Getting hold of information became an obsession. I benefited enormously from my ability to read English, as although the university library had been looted during the Cultural Revolution, most of the books it had lost had been in Chinese. Its extensive English-language collection had been turned upside down, but was still largely intact.

Everyone gives much more and the receipts are considerable. Typical of American generosity. Their hospitality, their cordiality are like that too, spontaneous and without affectation. It's what's best in them.

As the mother of the ten-month-old hospitalized in San Diego said, if people want to make that choice, they should go live on an island with its own schools and doctors: “their own little infectious disease island.

Mara, remember how you kicked sand into that neighbor child’s eyes? I yelled at you and made you apologize in your best dress, and that night I cried by myself in the bathroom because you are Bad’s child as much as you are mine. Remember when you ran into the plate glass window and cut your arms so badly we had to drive you to the nearest hospital in the pickup truck, and when it was over Bad begged me to replace the backseat because of all the blood? Or when Tristan told us that he wanted to invite a boy to prom and you put your arm around him like this? Mara, remember? Your own babies? Your husband with his Captain Ahab beard and calloused hands and the house you bought in Vermont? Mara? How you still love your little brother with the ferocity of a star; an all-consuming love that will only end when one of you collapses? The drawings you handed us as children? Your paintings of dragons, Tristan’s photographs of dolls, your stories about anger, his poems about angels? The science experiments in the yard, blackening the grass to gloss? Your lives sated and[…]

Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and are not clothed. This world in arms is not spending money alone. It is spending the sweat of its laborers, the genius of its scientists, the hopes of its children. The cost of one modern heavy bomber is this: a modern brick school in more than 30 cities. It is two electric power plants, each serving a town of 60,000 population. It is two fine, fully equipped hospitals. It is some fifty miles of concrete pavement. We pay for a single fighter plane with a half million bushels of wheat. We pay for a single destroyer with new homes that could have housed more than 8,000 people. This is, I repeat, the best way of life to be found on the road the world has been taking. This is not a way of life at all, in any true sense. Under the cloud of threatening war, it is humanity hanging from a cross of iron. These plain and cruel truths define the peril and point the hope that come with this spring of 1953.

Merry Christmas," said George. "Don't go downstairs for a bit." "Why not?" said Ron. "Mum's crying again," said Fred heavily. "Percy sent back his Christmas jumper." [I guess that's a sweater, though my jury is still out on it until I get a future confirmation.] "Without a not," added George. "Hasn't asked how Dad is or visit him [in the hospital] or anything..." "We tried to comfort her," said Fred, moving around the bed to look at Harry's portrait. "Told her Percy's nothing but a humongous pile of rat droppings--" "--didn't work," said George, helping himself to a Chocolate Frog. "So Lupin took over. Best let him cheer her up before we go down for breakfast, I reckon.

I can’t paint, I can’t write, I can’t sing, but I can decorate and run a house, and light it, and heat it, and have it like a living thing, and so right that it will be the envy of the world, the standard of perfect hospitality.

Sometimes,” he said, “life does seem to be unfair. Do you know the story of Elijah and the Rabbi Jachanan?” “No,” said the Wart. He sat down resignedly upon the most comfortable part of the floor, perceiving that he was in for something like the parable of the looking-glass. “This rabbi,” said Merlyn, “went on a journey with the prophet Elijah. They walked all day, and at nightfall they came to the humble cottage of a poor man, whose only treasure was a cow. The poor man ran out of his cottage, and his wife ran too, to welcome the strangers for the night and to offer them all the simple hospitality which they were able to give in straitened circumstances. Elijah and the Rabbi were entertained with plenty of the cow’s milk, sustained by home-made bread and butter, and they were put to sleep in the best bed while their kindly hosts lay down before the kitchen fire. But in the morning the poor man’s cow was dead.” “Go on.” “They walked all the next day, and came that evening to the house of a very wealthy merchant, whose hospitality they craved. The merchant was cold and proud and rich, and all that he would do for the prophet and his companion was to lodge them in a cowshed and feed them on bread and water. In the morning, however, Elijah thanked him very much for what he had done, and sent for a mason to repair one of his walls, which happened to be falling down, as a return for his kindness. “The Rabbi Jachanan, unable to keep silence any longer, begged the holy man to explain the meaning of his dealings with human beings. “ ‘In regard to the poor man who received us so hospitably,’ replied the prophet, ‘it was decreed that his wife was to die that night, but in reward for his goodness God took the cow instead of the wife. I repaired the wall of the rich miser because a chest of gold was concealed near the place, and if the miser had repaired the wall himself he would have discovered the treasure. Say not therefore to the Lord: What doest thou? But say in thy heart: Must not the Lord of all the earth do right?’

My opinion means nothing. It happens every day. The most unlikely people commit the most unlikely crimes. Nice old ladies poison whole families. Clean-cut kids commit multiple holdups and shootings. Bank managers with spotless records going back twenty years are found out to be long-term embezzlers. And successful and popular and supposedly happy novelists get drunk and put their wives in the hospital. We know damn little about what makes even our best friends tick.

It is important for me to focus on positive actions taken to heal instead of beating myself up over what I did wrong each day. It shifts my perspective, thus making my body and mind more hospitable places for healing and positive energy.

The familiarity and informality of some churches in the evangelical tradition, with their best intentions of devotion and hospitality, can actually exclude introverts. Times of greeting and sharing in a public context, especially with strangers or distant acquaintances, are unnatural and sometimes painfully uncomfortable. In fact, some introverts I interviewed conceded that they commonly show up late on Sundays to avoid the awkward preservice socializing and greeting times.

Dear New Orleans, What a big, beautiful mess you are. A giant flashing yellow light—proceed with caution, but proceed. Not overly ambitious, you have a strong identity, and don’t look outside yourself for intrigue, evolution, or monikers of progress. Proud of who you are, you know your flavor, it’s your very own, and if people want to come taste it, you welcome them without solicitation. Your hours trickle by, Tuesdays and Saturdays more similar than anywhere else. Your seasons slide into one another. You’re the Big Easy…home of the shortest hangover on the planet, where a libation greets you on a Monday morning with the same smile as it did on Saturday night. Home of the front porch, not the back. This engineering feat provides so much of your sense of community and fellowship as you relax facing the street and your neighbors across it. Rather than retreating into the seclusion of the backyard, you engage with the goings-on of the world around you, on your front porch. Private properties hospitably trespass on each other and lend across borders where a 9:00 A.M. alarm clock is church bells, sirens, and a slow-moving eight-buck-an-hour carpenter nailing a windowpane two doors down. You don’t sweat details or misdemeanors, and since everybody’s getting away with something anyway, the rest just wanna be on the winning side. And if you can swing the swindle, good for you, because you love to gamble and rules are made to be broken, so don’t preach about them, abide. Peddlin worship and litigation, where else do the dead rest eye to eye with the livin? You’re a right-brain city. Don’t show up wearing your morals on your sleeve ’less you wanna get your arm burned. The humidity suppresses most reason so if you’re crossing a one-way street, it’s best to look both ways. Mother Nature rules, the natural law capital “Q” Queen reigns supreme, a science to the animals, an overbearing and inconsiderate bitch to us bipeds. But you forgive her, and quickly, cus you know any disdain with her wrath will reap more: bad luck, voodoo, karma. So you roll with it, meander rather, slowly forward, takin it all in stride, never sweating the details. Your art is in your overgrowth. Mother Nature wears the crown around here, her royalty rules, and unlike in England, she has both influence and power. You don’t use vacuum cleaners, no, you use brooms and rakes to manicure. Where it falls is where it lays, the swerve around the pothole, the duck beneath the branch, the poverty and the murder rate, all of it, just how it is and how it turned out. Like a gumbo, your medley’s in the mix. —June 7, 2013, New Orleans, La.

One Saturday morning walking to the farmers' market with my lover she tells me she needs to look like a man on the street. She hates binding her breasts. Hates having breasts, hates not passing. I press her. I ask her, but what do you feel like when you're naked in bed with me? Do you like your body then? She is quiet. Later she tells me she had a dream. Her mother brought home a bottle of medicine from the hospital for her. The doctor says she has to take it. The medicine is testosterone. On Shabbat I remember to pray for enough space inside of me to hold all the darkness of the night and all the sunlight of the day. I pray for enough space for transformations as miraculous as the shift from day to night. Later when that lover has changed his name and an ex-boyfriend has come out to me as a lesbian I go to visit my best friend's sister-turned-brother-turned-sister-again and she tells me about the blessing of having many names and using them all at once.

Melanie’s tactful and self-effacing person, there rapidly grew up a clique of young and old who represented what was left of the best of Atlanta’s ante-bellum society, all poor in purse, all proud in family, die-hards of the stoutest variety. It was as if Atlanta society, scattered and wrecked by war, depleted by death, bewildered by change, had found in her an unyielding nucleus about which it could re-form. Melanie was young but she had in her all the qualities this embattled remnant prized, poverty and pride in poverty, uncomplaining courage, gaiety, hospitality, kindness and, above all, loyalty to all the old traditions. Melanie refused to change, refused even to admit that there was any reason to change in a changing world.

That’s one small example, of a thousand that might happen over the course of an evening, of how a trusting team operates. And it’s why hiring is such a sobering responsibility. Because when you’re hiring, you’re hiring not only the people who are going to represent and support you, but the people who are going to represent and support the team already working for you. Morale is fickle, and even one individual can have an outsize and asymmetrical impact on the team, in either direction. Bring in someone who’s optimistic and enthusiastic and really cares, and they can inspire those around them to care more and do better. Hire someone lazy, and it means your best team members will be punished for their excellence, picking up the slack so the overall quality doesn’t drop. At the end of the day, the best way to respect and reward the A players on your team is to surround them with other A players. This is how you attract more A players. And it means you must invest as much energy into hiring as you expect the team to invest in their jobs. You cannot expect someone to keep giving all of themselves if you put someone alongside them who isn’t willing to do the same. You need to be as unreasonable in how you build your team as you are in how you build your product or experience. It’s also why you’ve got to hire slow. It’s so dreadful to be shorthanded that managers tend to rush in and find a body to fill the void. I know what it’s like to think, We need someone so desperately—how bad could this person be?

A lot of poker comes down to luck,” Annie told me. “Just like life. You never know where you’ll end up. When I checked myself into the psych hospital my sophomore year, there’s no way I would have guessed I would end up as a professional poker player. But you have to be comfortable not knowing exactly where life is going. That’s how I’ve learned to keep the anxiety away. All we can do is learn how to make the best decisions that are in front of us, and trust that, over time, the odds will be in our favor.

Like many fellow travelers who’ve crossed the Styx and returned, I view the itinerary as transformational. On the one hand, I won’t join that cohort claiming gratitude for their time in hell; on the other, I can say that in the wake of my depression, I’m pierced by other people as I wasn’t before, that I waste less time entertaining myself, and that I hear my thoughts with a useful attention to their tenor, fairness, and sanity. I feel equanimous most of the time, and have a strong impulse to give. My life has become, if you will, intentional, in a way it might not be if I hadn’t made my plummet. William Styron died in 2006. During the last third of his life, after the publication of Darkness Visible, he became a mental health advocate. I’m among those aided by his account, who found in it succor, but I’m also mindful of complaints such as those in Joel P. Smith’s essay “Depression: Darker Than Darkness”—that Styron was depressed for months, not years; that he was never alone; that he had the best of treatment; that he stayed in a hospital “as comfortable as they come”; and that he didn’t have to rely on radical remedies like electroshock therapy: all of this to say that Styron didn’t plumb the depths and can’t represent the depressed, and neither can I. Others have and have had it worse. For them, depression never yields or lessens. For them there’s no rising into the light of day, no edifications, and no gains, nothing but the wish to be dead, which is, after a marathon of untenable suffering, granted. “E

We can do our best to push death to the margins, keeping corpses behind stainless-steel doors and tucking the sick and dying in hospital rooms. So masterfully do we hide death, you would almost believe we are the first generation of immortals. But we are not.

Worse were the disaster tourists: those whom I didn’t know well but who came out of the woodwork, showing up unannounced at my hospital room door with an overzealous desire to help or to bear witness to the medical carnival that my life had become. They would gape at my bald head, all misty-eyed, and I’d find myself having to console them. Or they’d bombard me with unsolicited medical advice, telling me about a great doctor they knew or a friend of a friend who’d cured their own cancer with things like essential oils, apricot kernels, coffee enemas, or a juice cleanse. I knew that most meant well and were doing the best they knew how, so I smiled and nodded, but I was silently fuming. As I got sicker, fewer and fewer came—and when they did, I began pretending to be asleep.

(I know, it's a poem but oh well). Why! who makes much of a miracle? As to me, I know of nothing else but miracles, Whether I walk the streets of Manhattan, Or dart my sight over the roofs of houses toward the sky, Or wade with naked feet along the beach, just in the edge of the water, Or stand under trees in the woods, Or talk by day with any one I love--or sleep in the bed at night with any one I love, Or sit at table at dinner with my mother, Or look at strangers opposite me riding in the car, Or watch honey-bees busy around the hive, of a summer forenoon, Or animals feeding in the fields, Or birds--or the wonderfulness of insects in the air, Or the wonderfulness of the sun-down--or of stars shining so quiet and bright, Or the exquisite, delicate, thin curve of the new moon in spring; Or whether I go among those I like best, and that like me best-- mechanics, boatmen, farmers, Or among the savans--or to the soiree--or to the opera, Or stand a long while looking at the movements of machinery, Or behold children at their sports, Or the admirable sight of the perfect old man, or the perfect old woman, Or the sick in hospitals, or the dead carried to burial, Or my own eyes and figure in the glass; These, with the rest, one and all, are to me miracles, The whole referring--yet each distinct, and in its place. To me, every hour of the light and dark is a miracle, Every cubic inch of space is a miracle, Every square yard of the surface of the earth is spread with the same, Every foot of the interior swarms with the same; Every spear of grass--the frames, limbs, organs, of men and women, and all that concerns them, All these to me are unspeakably perfect miracles. To me the sea is a continual miracle; The fishes that swim--the rocks--the motion of the waves--the ships, with men in them, What stranger miracles are there?

So there was Daniel Boulud in my busted kitchen, drinking Milwaukee’s Best from a red Solo cup and whipping up scrambled eggs with truffles for a bunch of wasted college kids. Did one of the most celebrated chefs in the world do a keg stand on my pool table? I’ll never tell.

Companies spend billions on marketing and public relations campaigns to gain public trust. They award themselves “Best Hospital” prizes by measuring outcomes like “patient experience”—as if a visit to the hospital were a trip to Disney World instead of a life or death endeavor.

Here you had the top professional soldier in Japan, and to think he didn’t know how to kill himself with a gun! They took him straight to the hospital, he got the best care the American medical team could give him, recovered, then was tried and hanged. It’s a terrible way to die.

He’s alive,” she said in a voice that sounded so bored Holly might’ve been imagining the thread of relief running through it. “That’s the best I can do for him. His evil sorcerer buds can heal him or take him to the hospital and bring him an evil magic fruit basket for all I care.

Aiden was the whole world stretched out beneath him. Aiden’s hair spread out on the sheets, Aiden moaning in his ear. The magnitude of his certainty tipped Harvard over the edge into terrifying and unwelcome knowledge. Terrible realization dawned, remorseless illumination shed on a whole landscape. Harvard found himself looking at his entire life in a new light. Aiden on their first day of school, on their first day of fencing class, on their last day in the hospital, on their first day at Kings Row. Inextricably part of every important moment in Harvard’s life. The bright and shining center of Harvard’s life, ever since he’d turned around and seen Aiden and thought, That boy looks sad, and wanted nothing but to give Aiden everything. Finding Aiden and being too young to understand what he’d found. Only knowing Aiden was necessary to him and wanting Aiden there always. Of course he loved his best friend, of course he did. That was always such an absolute truth that Harvard could never question it. Harvard gasped against Aiden’s mouth. He should have questioned it before now. He should have asked himself what he was feeling. Only he’d been afraid. Dating someone else hadn’t been Harvard’s idea, and with this new clarity he realized he didn’t actually want to do it. He hadn’t wanted to be alone, hadn’t wanted to be left behind, but it was impossible and distinctly horrible to think of being like this with anyone but Aiden. Only very recently, as Aiden dated more and more people and the potential for distance between them started to feel far more real, had Harvard started to feel lonely. If it hadn’t been for Coach suggesting dating, it might never have occurred to him. Why would he go out and look for a partner when he had one at home? Why would he go searching for a lightning strike when there was all the brightness and all the pain he could wish for, always with him? He’d never cared about dating, never really felt the need to find someone, because he’d been otherwise emotionally committed all along. Apparently, Harvard’s subconscious was insane, bent on his own ruin. Somewhere in the back of his mind he’d just decided he was Aiden’s boyfriend, without consulting Aiden. Without even consulting himself. He’d been in love with Aiden the whole time.

I think I like the English best. I like their style of conversation. But there are some lovely Americans. I never saw anything so hospitable. There's something or other every day. There's not much dancing; but I must say I never thought dancing was everything. I was always fond of conversation.

Instead of feeling sidelined by the sucker punches of post-Christianity, Christians are called to practice radically ordinary hospitality to renew their resolve in Christ. Too many of us are sidelined by fears. We fear that people will hurt us. We fear that people will negatively influence our children. We fear that we do not even understand the language of this new world order, least of all its people. We long for days gone by. Our sentimentality makes us stupid. We need to snap ourselves out of this self-pitying reverie. The best days are ahead. Jesus advances from the front of the line.

Dear J., I want to explain something. After my dad set me on fire...Well...He died in jail while I was in the hospital getting skin grafts. And I never got to tell him how much he hurt me. Not just physically, but inside, you know? So I took it out on other things for a while. I'm better now. I get counseling for it, and I'm really better. But I'm not perfect. And I'm still fighting it. See... You're like the only person I have in my life that I really care about. I'm selfish about that. I don't want anybody to touch you. I want to keep you safe. That's why I hate this assignment so much. Now that I have you, I'm afraid to see you get hurt or messed up, like I was. I'm afraid I'll lose you, I guess. I wish you could always be safe. I worry a lot. If you weren't so damned independent...Ah, well. *smile* As much as we have been through in the past few months, we still don't know each other very well, do we? I want to change that about us. Do you? I want to know you better. Know what makes you happy and what scares you. And I want you to know that about me, too. I love you. I will try to never hurt you again. I know I'll screw up. But I'll keep trying, as long as you let me. Love, Cabe

My first day in the hospital, the chief resident said to me, "Neurosurgery residents aren't just the best surgeons -- we're the best doctors in the hospital. That's your goal. Make us proud." The chairman, passing through the ward: "Always eat with your left hand. You've got to learn to be ambidextrous.

There are less than 14 million Jews in the world, compared to the almost two billion Muslims who own most of the oil and natural resources. Yet if you visit any major city in the world, you will find that the best hospitals are named Mt. Sinai, Cedars Sinai, or Albert Einstein because they are hospitals built by donations from Jews for the good of the people. If you go to any major university, you will see how many of the major donors and scholarship providers are Jews. The Jewish people are more likely to give as much they can to charities, and at the same time will be the most value-conscious consumers.

when it comes to the bread and butter of human misery, try a major depression. It can be life-threatening, it can destroy lives, demolish the families of sufferers. And it is dizzyingly common—the psychologist Martin Seligman has called it the common cold of psychopathology. Best estimates are that from 5 to 20 percent of us will suffer a major, incapacitating depression at some point in our lives, causing us to be hospitalized or medicated or nonfunctional for a significant length of time. Its incidence has been steadily increasing for decades—by the year 2020, depression is projected to be the second leading cause of medical disability on earth.

They would want me to have the best of care at first, so they would sink all their money in a private hospital like Doctor Gordon’s. Finally, when the money was used up, I would be moved to a state hospital, with hundreds of people like me, in a big cage in the basement. The more hopeless you were, the further away they hid you.

Bill was good to my daughter while I was sick. I was lying in a hospital bed for almost a year, and the doctors didn't expect me to walk again. Bill took care of us. He came to see me every day. (Bill adds: 'You owe me for parking. Sixteen dollars a day for a year! He was on so many drugs, he was nuttier than a fruitcake. Coco loco!

Consider the top man–machine medical diagnosticians, circa 2035. They will make life-and-death decisions for patients, hospitals, and other doctors. But what in a malpractice case should count as persuasive evidence of a medical mistake? The judgment of either “man alone” or “machine alone” won’t do the trick, because neither is up to judging the team. Sometimes it will be possible to ascertain that a top human team member was in fact a fraud, but more typically the joint human–cyber diagnostic decisions themselves will be our highest standards for what is best. Having one team dispute the choice of another may indicate a mistake, but it will hardly show malfeasance. When

His dad, dying in the hospital, had said something about pain. It stuck to you like flour. You thought you could wash it all away, out of your clothes, out of your hair. But some stray grain always persisted, slyly avoiding your well-meant attentions and the drugs the doctors had. Life was like that. The only thing to do, he said, was your best.

- Yeah, this is it. This is war... it takes you away from your loved ones, takes you to places you had no idea about, takes you through suffering and deprivation, hunger, thirst, sickness and wounds. It forces you to see, do and live through terrible experiences that you wish you had never known, and once you have, to forget them as soon as possible. It takes your friends and comrades and, if it doesn't kill them, then it turns them into something they don't even know what they are. And in the end, if you get to live those moments, when peace is announced and you begin to believe that you will return home, to your life, to the family and community you left behind, to the state of normality you dreamed of when it was harder on the front, you will find that it is not like that at all. - Why, Sarge? College Boy asked... - Because, you see, College Boy, after the end of the war not only you changed, but also those back home. They too had their struggles, their deprivations, sufferings, illnesses, injuries. Whether you got hot food today depends only on the conditions at the front and how much the quartermaster and subsistence services cared. But, back home, they have to search, they have to struggle without being guaranteed that they will succeed in finding something to put on the table for their children, or their elders. And so, they can go for days on end, starving. You, if you are sick or wounded, the military hospital will treat you as best they can. But they, at home, a visit to the family doctor is an expense that most can't afford and so they end up in the hospital, which is overcrowded, when it's too late, often. So they are changed too, not just you. You, however, have something more than them. You, you've known the chaos of frontline combat, the cruelty of taking the lives of others like yourself. And, like the sheepdog who fights the wolf, when it returns to the fold it carries both it's own blood and the wolf's. And the sheep, they don't see the wolf anymore, but they don't see the dog that was guarding them either. They only see the fangs showing through the open, blood-stained snout. They smell the scent of the wolf that has been impregnated into the dog's fur in battle and then, at that very moment, they no longer recognize the one who stood by them, no matter what the weather. It's the same with you. They fear you, and no matter how much they smile at you or say words that make you think you are welcome, you actually see fear and distrust in their eyes.

I'm Dr. Ethan Kane, director of the Hauer Institute. My senior medical staff joins me in welcoming all of you to Maryland and to Liberty General Hospital. Think of it! You've been chosen to make an extraordinary journey with us. You'll be making medical history, making some very good money as well, and this will be the best experience you've ever had. I guarantee it!

There's a theory that for a human to be killed by a god is the best thing that could possibly happen to the human under discussion. It eliminates all questions of belief, while manifestly placing a human life at the service of a higher power. Where do you stand on this theory?" "I-- I don't believe in God." "You don't have to believe in God. But what about gods? Eh? The plurality of powers and dominions. The lords and ladies of field and thorn, of asphalt and sewer, gods of telephone and whore, gods of hospital and car-crash?" "This is crazy." "There is a madness needed to touch the gods, yes, this is true. Few mortals possess it, the willingness to step away from the protection of sanity. To walk into the wild wood of madness...

One day there came from the South a stranger who was unlike any man that Shasta had seen before. He rode upon a strong dappled horse with flowing mane and tail, and his stirrups and bridle were inlaid with silver. The spike of a helmet projected from the middle of his silken turban and he wore a shirt of chain mail. By his side hung a curving scimitar; a round shield studded with bosses of brass hung at his back, and his right hand grasped a lance. His face was dark, but this did not surprise Shasta because all the people of Calormen are like that; what did surprise him was the man’s beard which was dyed crimson, and curled and gleaming with scented oil. But Arsheesh knew by the gold on the stranger’s bare arm that he was a Tarkaan or great lord, and he bowed kneeling before him till his beard touched the earth, and made signs to Shasta to kneel also. The stranger demanded hospitality for the night which of course the fisherman dared not refuse. All the best they had was set before the Tarkaan for supper (and he didn’t think much of it) and Shasta, as always happened when the fisherman had company, was given a hunk of bread and turned out of the cottage. On these occasions he usually slept with the donkey in its little thatched stable. But it was much too early to go to sleep yet, and Shasta, who had never learned that it is wrong to listen behind doors, sat down with his ear to a crack in the wooden wall of the cottage to hear what the grown-ups were talking about.

There is one kind of charity common enough among us, and which is certainly a good thing, though I do not think it the best thing we can have. It is that patchwork philanthropy which clothes the ragged, feeds the poor, and heals the sick and halts. I am far from decrying the noble spirit which seeks to help a poor or suffering fellow-being. But charities of the hospital and poor asylum kind are comparatively more common and fashionable among us Parsis. What advances a nation or community is not so much to prop up its weakest and most helpless members as to lift up the best and most gifted so as to make them of the greatest service to the country. I prefer this constructive philanthropy which seeks to educate and develop the faculties of the best of our young men.

Not to cleave to our own virtues, nor become as a whole a victim to any of our specialties, to our “hospitality” for instance, which is the danger of dangers for highly developed and wealthy souls, who deal prodigally, almost indifferently with themselves, and push the virtue of liberality so far that it becomes a vice. One must know how to conserve oneself—the best test of independence.

I’ve canceled your clinic on Tuesday. We’re meeting Ravi. Dr. V. V. Ravichandran at General Hospital. He’s brilliant . . . The first Indian full professor in surgery at the Madras Medical College. When the governor needed surgery, his wife quietly sent for Ravi. Everyone knows he’s the best, but on top of that he’s a lovely man and a good teacher. I knew him when we were posted together in Tanjore.

I continued asking questions. The answers came within seconds. What shall I do with the stranger? Invite him into my house, and treat him like a brother, so that he may become one. That’s to extend the hand of trust to someone so that his or her best part can step forward and reciprocate. That’s to manifest the sacred hospitality that makes life between those who do not yet know each other possible.

As they discussed disaster preparedness that afternoon, Rick Simmons argued that Katrina showed what worked best was a central, top-to-bottom command. He gave the example of the Coast Guard, perhaps not knowing that many in the Guard attributed their Katrina successes, conversely, to the initiative of ground-level crew members who were empowered to solve problems impromptu and worked with great autonomy.

Danny encouraged us to extend the charitable assumption to our guests as well. When someone is being difficult, it’s human nature to decide they no longer deserve your best service. But another approach is to think, “Maybe the person is being dismissive because their spouse asked for a divorce or because a loved one is ill. Maybe this person needs more love and more hospitality than anyone else in the room.

Wait." Walter went to the basket, taking what was a gray sleeve, drawing it out fro the middle of the heap. "Oh," He said. He held the shapeless wool sweater to his chest. Joyce had knit for months the year Daniel died, and here was the result, her handiwork, the garment that would fit a giant. It was nothing more than twelve skeins of yarn and thousands of loops, but it had the power to bring back in a flash the green-tiled walls of the hospital, the sound of an ambulance trying to cut through city traffic in the distance, the breathing of the dying boy, his father staring at the ceiling, the full greasy bucket of fried chicken on he bed table. "I'll take this one," Walter said, balling up the sweater as best he could, stuffing it into a shopping bag that was half full of the books he was taking home, that he was borrowing. "Oh, honey," Joyce said. "You don't want that old scrap." "You made it. I remember your making it." Keep it light, he said to himself, that's a boy. "There's a use for it. Don't you think so, Aunt Jeannie? No offense, Mom, but I could invade the Huns with it or strap the sleeves to my car tires in a blizzard, for traction, or protect our nation with it out in space, a shield against nuclear attack." Jeannie tittered in her usual way in spite of herself. "You always did have that sense of humor," she said as she went upstairs. When she was out of range, Joyce went to Walter's bag and retrieved the sweater. She laid it on the card table, the long arms hanging down, and she fingered the stitches. "Will you look at the mass of it," she exclaimed. "I don't even recall making it." ""'Memory -- that strange deceiver,'" Walter quoted.

But promise me this. Next time a government tries to denigrate doctors or take a pick ax to the healthcare system, don’t just except with the politicians feed you. Think about the toll the job takes on every medical professional, at home and at work. Remember that all of them do an absolutely impossible job to the very best of their abilities. Your time in the hospital may will hurt them a lot more than it hurts you.

In medicine, we have long faced a conflict between the imperative to give patients the best possible care and the need to provide novices with experience. Residencies attempt to mitigate potential harm for supervision and graduated responsibility. And there is reason to think patients actually benefit from teaching. Studies generally find teaching hospitals have better outcomes than non teaching hospitals. Residents may be amateurs, but having them around checking on patients, asking questions, and keeping faculty on their toes seems to help. But there is still no getting around those first few unsteady times a young physician tries to put in a central line, remove a breast cancer, or sew together two segments of colon. No matter how many protections we put in place, on average these cases go less well with a novice then with someone experienced.

When I was younger, I took a lot of pride in coming up with interview questions. I now believe the best interview technique is no technique at all: you simply have enough of a conversation that you can get to know the person a little bit. Do they seem curious and passionate about what we’re trying to build? Do they have integrity; are they someone I can respect? Is this someone I can imagine myself—and my team—happily spending a lot of time with?

Reading Chip's college orientation materials, Alfred had been struck by the sentence New England winters can be very cold. The curtains he'd bought at Sears were of a plasticized brown-and-pink fabric with a backing of foam rubber. They were heavy and bulky and stiff. "You'll appreciate these on a cold night," he told Chip. "You'll be surprised how much they cut down drafts." But Chip's freshman roommate was a prep-school product named Roan McCorkle who would soon be leaving thumbprints, in what appeared to be Vaseline, on the fifth-grade photo of Denise. Roan laughed at the curtains and Chip laughed, too. He put them back in the box and stowed the box in the basement of the dorm and let it gather mold there for the next four years. He had nothing against the curtains personally. They were simply curtains and they wanted no more than what any curtains wanted - to hang well, to exclude light to the best of their ability, to be neither too small nor too large for the window that it was their task in life to cover; to be pulled this way in the evening and that way in the morning; to stir in the breezes that came before rain on a summer night; to be much used and little noticed. There were numberless hospitals and retirement homes and budget motels, not just in the Midwest but in the East as well, where these particularly brown rubber-backed curtains could have had a long and useful life. It wasn't their fault that they didn't belong in a dorm room. They'd betrayed no urge to rise above their station; their material and patterning contained not a hint of unseemly social ambition. They were what they were. If anything, when he finally dug them out of the eve of graduation, their virginal pinkish folds turned out to be rather less plasticized and homely and Sears-like than he remembered. They were nowhere near as shameful as he'd thought.

And what is your name?" Caroline asked him. He smiled up at her, a little impishly. "I guess Bianca's name for me will work. Call me Bear." "Bear?" Caroline repeated, doubtfully. "I think it would be best right now," he said simply. "For all of us." "You aren't running from anything?" she asked directly. "No, I guess you could say something is running from me. The law would be on my side, ma'am, if I could get them involved. For now, I'm doing all I can.

But Einstein was not the best mathematician around, and others, undeterred by neither the difficulty of the equations nor the war that was ravaging Europe (this was 1916), were able to find solutions. Some of the most important solutions ever found—those that describe the gravitational fields of stars and black holes—were written down by a German officer named Karl Schwarzchild as he lay dying in a field hospital of a skin disease he had picked up in the trenches.

just begged the question: If it took so long for one of the best hospitals in the world to get to this step, how many other people were going untreated, diagnosed with a mental illness or condemned to a life in a nursing home or a psychiatric ward? CHAPTER 30 RHUBARB By my twenty-fifth day in the hospital, two days after the biopsy, with a preliminary diagnosis in sight, my doctors thought it was a good time to officially assess my cognitive skills to record a baseline.

Whatever the final cost of HS2, all those tens of billions could clearly buy lots of things more generally useful to society than a quicker ride to Birmingham. Then there is all the destruction of the countryside. A high-speed rail line offers nothing in the way of charm. It is a motorway for trains. It would create a permanent very noisy, hyper-visible scar across a great deal of classic British countryside, and disrupt and make miserable the lives of hundreds of thousands of people throughout its years of construction. If the outcome were something truly marvellous, then perhaps that would be a justifiable price to pay, but a fast train to Birmingham is never going to be marvellous. The best it can ever be is a fast train to Birmingham. Remarkably, the new line doesn’t hook up to most of the places people might reasonably want to go to. Passengers from the north who need to get to Heathrow will have to change trains at Old Oak Common, with all their luggage, and travel the last twelve miles on another service. Getting to Gatwick will be even harder. If they want to catch a train to Europe, they will have to get off at Euston station and make their way half a mile along the Euston Road to St Pancras. It has actually been suggested that travelators could be installed for that journey. Can you imagine travelling half a mile on travelators? Somebody find me the person who came up with that notion. I’ll get the horsewhip. Now here’s my idea. Why not keep the journey times the same but make the trains so comfortable and relaxing that people won’t want the trip to end? Instead, they could pass the time staring out the window at all the gleaming hospitals, schools, playing fields and gorgeously maintained countryside that the billions of saved pounds had paid for. Alternatively, you could just put a steam locomotive in front of the train, make all the seats inside wooden and have it run entirely by volunteers. People would come from all over the country to ride on it. In either case, if any money was left over, perhaps a little of it could be used to fit trains with toilets that don’t flush directly on to the tracks, so that when I sit on a platform at a place like Cambridge or Oxford glumly eating a WH Smith sandwich I don’t have to watch blackbirds fighting over tattered fragments of human waste and toilet paper. It is, let’s face it, hard enough to eat a WH Smith sandwich as it is.

Crisis. It was a time of sustained anxiety for anybody who read a newspaper or listened to the news on the radio, and that included his mother, Mrs. Florence Woodhouse, who was anxious at the best of times and even more so at the worst. What was the point of continuing the human race when nuclear self-immolation seemed to be such a real and imminent possibility? That was the question that occurred to Florence as she was admitted to the delivery ward of a small country hospital in Norfolk.

But no matter how carefully we schedule our days, master our emotions, and try to wring our best life now from our better selves, we cannot solve the problem of finitude. We will always want more. We need more. We are carrying the weight of caregiving and addiction, chronic pain and uncertain diagnosis, struggling teenagers and kids with learning disabilities, mental illness and abusive relationships. A grandmother has been sheltering without a visitor for months, and a friend's business closed its doors. Doctors, nurses, and frontline workers are acting as levees, feeling each surge of the disease crash against them. My former students, now serving as pastors and chaplains, are in hospitals giving last rites in hazmat suits. They volunteer to be the last person to hold his hand. To smooth her hair. The truth if the pandemic is the truth of all suffering: that it is unjustly distributed. Who bears the brunt? The homeless and the prisoners. The elderly and the children. The sick and the uninsured. Immigrants and people needing social services. People of color and LGBTQ people. The burdens of ordinary evils— descriminations, brutality, predatory lending, illegal evictions, and medical exploitation— roll back on the vulnerable like a heavy stone. All of us struggle against the constraints places on our bodies, our commitments, our ambitions, and our resources, even as we're saddled with inflated expectations of invincibility. This is the strange cruelty of suffering in America, its insistence that everything is still possible.

The animals I have encountered in my wilderness wanderings have been reluctant to reveal all the things about them I would like to know. The animal that impresses me most, the one I find myself liking more and more, is the grizzly. No sight encountered in the wilds is quite so stirring as those massive, clawed tracks pressed into mud or snow. No sight is quite so impressive as that of the great bear stalking across some mountain slope with the fur of his silvery robe rippling over his mighty muscles. His is a dignity and power matched by no other in the North American wilderness. To share a mountain with him for a while is a privilege and an adventure like no other. I have followed his tracks into an alder hell to see what he had been doing and come to the abrupt end of them, when the maker stood up thirty feet away with a sudden snort to face me. To see a mother grizzly ambling and loafing with her cubs across the broad, hospitable bosom of a flower-spangled mountain meadow is to see life in true wilderness at its best.

What’s the difference between service and hospitality?” The best answer I ever got came from a woman I ended up not hiring. She said, “Service is black and white; hospitality is color.” “Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them. Getting the right plate to the right person at the right table is service. But genuinely engaging with the person you’re serving, so you can make an authentic connection—that’s hospitality.

In those days, long before, a view over the rooftops of Paris was an unaffordable luxury. The apartment he had shared with a mousy young writer from Laon had a view of the Jardin de Luxembourg – if he stuck his head out of the window as far as it would go and twisted it to the left, a smudge of green foliage appeared in the corner of one eye. That had been his best apartment to date. They had decorated it in the ‘Bohemian’ style of the 1830s : a few volumes of Shakespeare and Victor Hugo, a Phrygian cap, an Algerian hookah, a skull on a broomstick handle (from the brother of a friend, Charles Toubin, who was an intern at one of the big hospitals) and, of course, a window box of geraniums, which was not only pretty but also illegal. (Death by falling window box was always high up the official list of fatalities.) For a proper view of Paris, they visited Henry’s painter friends who lived in a warren of attic rooms near the Barriere d’Enfer and called themselves the Water-Drinkers. When the weather was fine and the smell of their own squalor became unbearable, they clambered onto the roof and sat on the gutters and ridges, sketching chimneyscapes, and sending up more smoke from their pipes than the fireplaces below. Three of the Water-Drinkers had since died of various illnesses known collectively as ‘lack of money’. When the last of the three was buried, in the spring of 1844, Henry and the others had found themselves at the graveside without a sou to give a gravedigger. ‘Never mind’, said he, “you can pay me the next time, ‘ and then, to his collegue : ‘It’s all right – these gentlemen are a regular customers.

Dear patient (first name, last name)! You are presently located in our experimental state hospital. The measures taken to save your life were drastic, extremely drastic (circle one). Our finest surgeons, availing themselves of the very latest achievements of modern medicine, performed one, two, three, four, five, six, seven, eight, nine, ten operations (circle one) on you. They were forced, acting wholly in your interest to replace certain parts of your organism with parts obtained from other persons, in strict accordance with Federal Law (Rev. Stat. Comm. 1-989/0-001/89/1). The notice you are now reading was thoughtfully prepared in order to help you make the best possible adjustment to these new if somewhat unexpected circumstances in your life, which, we hasten to remind you, we have saved. Although it was found necessary to remove your arms, legs, spine, skill, lungs, stomach, kidneys, liver, other (circle one or more), rest assured that these mortal remains were disposed of in a manner fully in keeping with the dictates of your religion; they were, with the proper ritual, interred, embalmed, mummified, buried at sea, cremated with the ashes scattered in the wind—preserved in an urn—thrown in the garbage (circle one). The new form in which you will henceforth lead a happy and healthy existence may possibly occasion you some surprise, but we promise that in time you will become, as indeed all our dear patients do, quite accustomed to it We have supplemented your organism with the very best, the best, perfectly functional, adequate, the only available (circle one) organs at our disposal, and they are fully guaranteed to last a year, six months, three months, three weeks, six days (circle one).

To get a sense of what I mean by evangelism as the practice of hospitality, visit your local church. Don’t go upstairs, to the sanctuary, go downstairs to that room in the basement with the linoleum tile and the coffee urn. That’s where the AA and NA meetings are held. At its best, Alcoholics Anonymous embodies evangelism as hospitality. They offer an invitation, not a sales pitch. They offer testimony — personal stories — instead of a marketing scheme. They are, in fact and in practice, a bunch of beggars offering other beggars the good news of where they found bread. At its worst, AA sometimes slips into the evangelism-as-sales model. You may have found yourself at some point having a beer when some newly sober 12-step disciple begins lecturing you that this is evidence that you have a problem. He will try to sell you the idea that you are a beggar so he can sell you some bread. The ensuing conversation is tense, awkward and pointless — the precise qualities of the similar conversation you may have had with an evangelical Christian coworker who was reluctantly but dutifully inflicting on you a sales pitch for evangelical Christianity.

So the women around here will have to give birth in their cars, but the council always seems to have enough money to support Beartown Ice Hockey?’ Hospitals and hockey aren’t funded from the same budget, those decisions aren’t even made by the same politicians, but if you ask a difficult enough question, there will always be a receptive audience for the simplest answer. So day after day, in different comment sections, Richard Theo has been doing what he does best: creating conflict, setting one thing against another. Countryside against big city. Hospital against hockey. Hed against

Is there anywhere else to sleep tonight... Anywhere?' I pleaded. There's Mei's office, but you'll have to sleep on the floor I'm afraid.' Mei was one of the Ward 9D dietitians. 'I'll sleep on the floor any day. I'm used to it back in the Islands,' I laughed tiredly. I settled down on the floor. The three rugs I had brought to cushion my back worked surprisingly well. It was almost more comfortable than the thin mats on the cold concrete floors of the fales in Samoa. The idea of sleeping in someone's office was the best idea I had had all year. I decided that I would keep this secret to myself.

She was a hospitable, good old woman, painfully struggling to do the best she could in the world. It was a pity that she was such a bore, a pity that she was so hard to cabmen and others, a pity that she suspected all tradesmen, servants, and people generally of a rank of life inferior to her own, a pity that she was disposed to condemn for ever and ever so many of her own rank because they played cards on week days, and did not go to church on Sundays, — and a pity, as I think above all, that while she was so suspicious of the poor she was so lenient to the vices of earls, earl’s sons, and such like.

My relationship with my brothers really hasn’t changed much in adulthood. We’re still best friends and go hunting and fishing together as much as we can. Of course, we don’t physically fight anymore; one of us might end up in the hospital if we did. Willie’s my boss, but he learned a long time ago to leave me alone and let me do my job. He knows deep down I take a lot of pride in making the duck calls and ensuring that every one of them sounds perfect. Sure, we have our disagreements from time to time, but he’s still my brother and one of my best friends. I mean, we’re brothers. What’s he going to do, fire me?

For all the allure of speciously stress-free suburbs, for all the grinding of city life, cities endure. And when all those diverse energies are harnessed, and those choices, private and public, cohere, and all the bargains made in a million ways every day hold up, then a city flourishes and is the most stimulating center for life, and the most precious artifact, a culture can create. Think of great cities large and small (size, as with any work of art, does not necessarily determine value) and, in addition to nodes of government, commerce, law, hospitals, libraries, and newspapers will come to mind, as will restaurants and theaters and houses of worship and museums and opera houses and galleries and universities. And so will stadia and arenas and parks. In short, once finds not simply commerce but culture, not simply work but leisure, not only negotium but otium, not simply that which ennobles but also that which perfects us. Such has forever been the ultimate purpose of a city, to mirror our higher state, not simply to shelter us from wind and rain. As with leisure, so with the city: It is the setting to make us not the best that Nature can make us, but to manifest the best we, humankind, adding Art to Nature, can make us.

Gaeltacht region. You can easily spend three fun nights here. In comparison, Kenmare (the best base for the Ring of Kerry loop) is pleasant but forgettable. Those spending a night on the west end of the Ring of Kerry find a rustic atmosphere in Portmagee (the base for a cruise to magical Skellig Michael). Both regions are beyond the reach of the Irish train system and require a car or spotty bus service to access. Both offer memorable scenery, great restaurants, warm B&B hospitality, and similar prices. The bottom line: With limited time, choose Dingle. If you have a day or two to spare, the Ring of Kerry is also a delight.

I believe the perception of what people think about DID is I might be crazy, unstable, and low functioning. After my diagnosis, I took a risk by sharing my story with a few friends. It was quite upsetting to lose a long term relationship with a friend because she could not accept my diagnosis. But it spurred me to take action. I wanted people to be informed that anyone can have DID and achieve highly functioning lives. I was successful in a career, I was married with children, and very active in numerous activities. I was highly functioning because I could dissociate the trauma from my life through my alters. Essentially, I survived because of DID. That's not to say I didn't fall down along the way. There were long term therapy visits, and plenty of hospitalizations for depression, medication adjustments, and suicide attempts. After a year, it became evident I was truly a patient with the diagnosis of DID from my therapist and psychiatrist. I had two choices. First, I could accept it and make choices about how I was going to deal with it. My therapist told me when faced with DID, a patient can learn to live with the live with the alters and make them part of one's life. Or, perhaps, the patient would like to have the alters integrate into one person, the host, so there are no more alters. Everyone is different. The patient and the therapist need to decide which is best for the patient. Secondly, the other choice was to resist having alters all together and be miserable, stuck in an existence that would continue to be crippling. Most people with DID are cognizant something is not right with themselves even if they are not properly diagnosed. My therapist was trustworthy, honest, and compassionate. Never for a moment did I believe she would steer me in the wrong direction. With her help and guidance, I chose to learn and understand my disorder. It was a turning point.

Here are three things I know for sure: 1. When I was born, someone- I like to think it was my mother- wrapped me in a blue ball gown. 2. There is a color in this world that was named after a king's daughter, who always wore gowns that were made of exactly the same shade of blue. The stories about her make me wish sometimes I could have been friends with her; she smoked in public (at a time when women didn't), once jumped fully clothed into a swimming pool with the captain of a ship, often wore a boa constrictor around her neck, and another time shot at telegraph poles from a moving train. 3. My favorite story goes like this: once, on an island not far from here, there was a queen who climbed a tree waiting for her husband to return from a battle. She tied herself to a branch and vowed to remain there until he returned. She waited for so long that she slowly transformed into an orchid, which was an exact replica of the pattern on the blue gown she was wearing. Here's one more thing that I know for sure is true. On the day June told us she was going to hospital to bring you home, I was in the workshop pressing blue lady orchids. I've always loved them best because their centres are my favorite color: the color of the gown I was once wrapped in. The color of a king's wayward daughter favored. A color called Alice blue.

I would like to see a government that said: "We're going to stop this preposterous obsession with economic growth at the expense of all else. Great economic success doesn't produce national happiness. It produces Republicans and Switzerland. So we're going to concentrate on being lovely and pleasant and civilized. We're going to have the best schools and hospitals, the most comfortable public transportation, the liveliest arts, the most useful and well-stocked libraries, the cleanest streets, the most enlightened social policies. In short, we're going to be like Sweden, but with less herring and better jokes." Wouldn't that be delightful? But of course it will never happen.

It seems important to cling to the concrete, to remember that illness is not a metaphor or a study but a phenomenon unfolding in (and on) real bodies in real rooms. Its qualia, the crinkly paper hospital gown and metallic adrenaline taste, the mutable and inexpressible shades of pain, demand articulation because they matter. We work so hard at telling others what it is like to be sick in whichever particular way we are sick; we are reassured to hear that our particulars fit within larger known narratives of illness. With sickness as with anything else, communicating what it is like so others can know, or understanding others in precisely the way they wish we could, is next to impossible. We try anyway.

A couple of days after the letter arrived, I was discharged from the hospital, in the custody, so to speak, of about three yards of adhesive tape around my ribs. Then began a very strenuous week's campaign to get permission to attend the wedding. I was finally able to do it by laboriously ingratiating myself with my company commander, a bookish man by his own confession, whose favorite author, as luck had it, happened to be my favorite author-L. Manning Vines. Or Hinds. Despite this spiritual bond between us, the most I could wangle out of him was a three-day pass, which would, at best, give me just enough time to travel by train to New York, see the wedding, bolt a dinner somewhere, and then return damply to Georgia.

May I tell you what I would like to see? I would like to see a government that said: “We’re going to stop this preposterous obsession with economic growth at the cost of all else. Great economic success doesn’t produce national happiness. It produces Republicans and Switzerland. So we’re going to concentrate on just being lovely and pleasant and civilized. We’re going to have the best schools and hospitals, the most comfortable public transportation, the liveliest arts, the most useful and well-stocked libraries, the grandest parks, the cleanest streets, the most enlightened social policies. In short, we’re going to be like Sweden, but with less herring and better jokes.” Wouldn’t that be delightful? But of course it will never happen. —

I know that everyone in this room, Bernie Fain included, thinks I'm some kind of a nut with my so-called fixation on this vampire thing. OK, maybe I'm wrong. Maybe he only thinks he is. But there are things here that can't be explained away by so-called common sense. Not even Bernie's report can explain some of them. 'I was at the hospital yesterday.' I looked directly at Butcher. 'Your own people fired maybe fifty or sixty rounds at him, some at point-blank range. How come this man never even slowed down? How come a man seventy years old can outrun police cars for more than fifteen blocks? How come when he gets clubbed on the head he doesn't bleed like other people? Look at these photos! There's a gash on his forehead... and whatever is trickling down from the cut is clear... it isn't blood. 'How come three great, big, burly hospital orderlies weighing an estimated total of nearly seven-hundred fifty pounds couldn't bring one, skinny one-hundred sixty pound man to his knees? How come an ex-boxer, a light-heavyweight not long out of the ring, couldn't even faze him with his best punch, a right hook that should have broken his jaw? 'Face it. Whether it's science, witchcraft or black magic, this character has got something going for him you don't know anything about. He doesn't seem to feel pain. Or get winded. And he doesn't seem to be very frightened by guns, or discouraged by your efforts to trap him. 'Look at these photos! Look at that face! That isn't fear there. It's hate. Pure hate! This man is evil incarnate. He is insane and he may be something even worse although you'd laugh at me because I have no scientific documentation to back me up. Hell, even Regenhaus and Mokurji have all but confirmed that he sucks blood. 'Whatever he is, he's been around a long time and this seems to be the closest any police force has come to putting the finger on him. If you want to go on operating the way you've been doing by treating him like an ordinary man, go ahead. But, I'll bet you any amount of money you come up empty handed again. If you try to catch him at night he'll get away just like he did last night. He'll...' 'Jesus Christ!' bellowed Butcher. 'This son of a bitch has diarrhea of the mouth. Can't one of you people shut him up?

Sand burns outside their windows in every direction. Compass needles spin in their twinned minds: everywhere they look, they are greeted by horizon, deep gulps of blue. People think of the green pastoral when they think of lovers in nature. Those English poets used the vales and streams to douse their lusts into verse. But the desert offers something that no forest brook or valley ever can: distance. A cloudless rooming house for couples. Skies that will host any visitors’ dreams with the bald hospitality of pure space. In terms of an ecology that can support two lovers in hot pursuit of each other, this is the place; everywhere you look, you’ll find monuments to fevered longing. Craters beg for rain all year long. Moths haunt the succulents, winging sticky pollen from flower to flower.

With one final flip the quarter flew high into the air and came down on the mattress with a light bounce. It jumped several inches off the bed, high enough for the instructor to catch it in his hand. Swinging around to face me, the instructor looked me in the eye and nodded. He never said a word. Making my bed correctly was not going to be an opportunity for praise. It was expected of me. It was my first task of the day, and doing it right was important. It demonstrated my discipline. It showed my attention to detail, and at the end of the day it would be a reminder that I had done something well, something to be proud of, no matter how small the task. Throughout my life in the Navy, making my bed was the one constant that I could count on every day. As a young SEAL ensign aboard the USS Grayback, a special operation submarine, I was berthed in sick bay, where the beds were stacked four high. The salty old doctor who ran sick bay insisted that I make my rack every morning. He often remarked that if the beds were not made and the room was not clean, how could the sailors expect the best medical care? As I later found out, this sentiment of cleanliness and order applied to every aspect of military life. Thirty years later, the Twin Towers came down in New York City. The Pentagon was struck, and brave Americans died in an airplane over Pennsylvania. At the time of the attacks, I was recuperating in my home from a serious parachute accident. A hospital bed had been wheeled into my government quarters, and I spent most of the day lying on my back, trying to recover. I wanted out of that bed more than anything else. Like every SEAL I longed to be with my fellow warriors in the fight. When I was finally well enough to lift myself unaided from the bed, the first thing I did was pull the sheets up tight, adjust the pillow, and make sure the hospital bed looked presentable to all those who entered my home. It was my way of showing that I had conquered the injury and was moving forward with my life. Within four weeks of 9/11, I was transferred to the White House, where I spent the next two years in the newly formed Office of Combatting Terrorism. By October 2003, I was in Iraq at our makeshift headquarters on the Baghdad airfield. For the first few months we slept on Army cots. Nevertheless, I would wake every morning, roll up my sleeping bag, place the pillow at the head of the cot, and get ready for the day.

I turned to Kitty Sue and surprised myself by answering honestly, "I'm fine. Lee's fine. Lee's more fine than me. I'm having troubles adjusting. Lee seems pretty sure of himself. Lee seems pretty sure of everything." This, I realized, was true about Lee always. I'd never met someone as confident in my life. Well, maybe Hank, but Hank's confidence was quiet and assured. And there was Lee's best friend, Eddie, of course. But Eddie was like Lee's twin, separated at birth, cut from the same cloth. Lee's confidence, and Eddie's, wasn't like Hank's. It was cocky and assertive. "And you aren't sure?" Kitty Sue asked. I looked at her and thought maybe I should have lied. It was too late now. "Nope. He scares me," I admitted. She nodded. "Yep, he's pretty dang scary." I stared. My God, the woman was talking about her son. "You agree?" She looked at Lee then back at me. "Honey, that boy drives me to distraction. It's like he's not of my loins. I don't even know where he came from. If Ally hadn't been the exact replica of Lee, personality-wise, except female I would have wondered if there was a mix up at the hospital." I kept staring. Kitty Sue kept talking. "Hank's just like his Dad. Smart, cautious, controlled, taking only calculated risks. I'm sure Lee calculates his risks, but I think he allows for a much larger margin for error and counts on ... I don't know what he counts on to get him out of whatever scrapes he gets into." I couldn't stop staring. She kept talking, and everything that came out of her mouth was like a verbal car accident. If she was trying to convince me to stick with her son, she should have tried a different tact. "He does ... you know?" Kitty Sue said. I realized she was asking me a question, so I shook my head that no, I didn't know. She explained, "He gets out of every scrape. Always did and always did it on his own. Though it'll take some kind of woman to live a life like that, knowing what he's like, knowing the risks he takes." Her hand went to my knee and she squeezed it before she went on. "Not anyone here would think less of you if you aren't that woman. I'm telling you because it's true. We all love you both and we'll always love you both, no matter what happens between you." She stopped, sighed and continued, "Anyway, I don't even know if that kind of woman exists. I'm his mother. I've lived with him surviving scrapes that would make your hair stand on end and I worry about him every day. He scares the hell out of me.

One day Mom came to my hospital room and sat down on the edge of the bed, facing me. I could already see tears forming in the corners of her eye. She said she had something to tell me. Whatever she was about to say was hard for her to get out. Her voice was noticeably shaky and her chin quivered as she spoke. “Noah, I’ve got to leave and get back to work. And besides, I am helping you too much. You need to be doing more on your own.” She couldn’t hold it back at all and by the time she finished the second sentence the tears were streaming down her rosy cheeks. After a few deep breaths, she continued, “But your dad is here, and you know Dad, he’s not that helpful.” We both laughed at that as she leaned forward on the bed and grabbed my hand. I told her that I understood and that yes, it was probably best because Dad would help but not too much.

He spent two years running a hospital for Chai.” Molly put her arm around the younger woman. “Which was the equivalent of working the ER in a city like New York or Chicago. He saved a lot of lives.” She made sure Max was paying attention, too. “And before you say, ‘Yeah, of drug runners, killers, and thieves,’ you should also know that his patients were just regular people who worked for Chai because he was the only steady employer in the area. Or because they knew they’d end up in some mass grave if they refused his offer of employment. Before Grady came in, if they were injured in some battle with a rival gang, they were just left for dead.” Jones looked up to find Max watching him as he sterilized a particularly sharp knife. “Me and Jesus,” he said. “So much alike, people often get us confused.” “Mock me all you want—I’m just saying.” Molly had on her Hurt Feelings Face. It may have fooled Max, but Jones knew it was only there to mask her Relentless Crusader. She was lobbying hard for Max to be on Jones’s side if they made it out of here alive. And she wasn’t done. “Yes, Grady Morant worked for Chair for a few years—after the U.S. left him to die in some torture chamber. He’s so evil, except what was he doing during those two years? Oh, he was saving lives . . .?” “I was practicing medicine without a license,” Jones pointed out. “You just gave Max something else to charge me with when we get home.” When, not if. Even though he wasn’t convinced that they weren’t in if territory, he’d used the word on purpose. The look Molly shot him was filled with gratitude. He gave her a smoldering blast of his best “Yeah, you can thank me later in private, baby” look, and, as he’d hoped she would, she laughed.

I say that I didn’t know how much I missed my mother until I was pregnant. I say that I didn’t know how angry I was at her for dying. I say that now that I’ve lived two and a half years with my child, and felt the intensity of our subterranean, inexpressible, and indelible knowledge of each other, I’ve gone from feeling that eleven years with my mother was not very much, not nearly enough, to knowing that to feel adored and cherished by a mother who was full of warmth and joy is quite a lot, actually. More than most people get in a lifetime. And because, as I became a mother myself, I was nurtured, for a short time, by a team of wise and skilled people at Mount Sinai Hospital (an incubator that finished off the work that my mother left undone), I’ve been able to remember, clearly, what was best in her, and to discover what was, in fact, fully formed in me.

Everyone knew there had never been a cowardly Confederate soldier and they found this statement peculiarly irritating. He always referred to the soldiers as “our brave boys” or “our heroes in gray” and did it in such a way as to convey the utmost in insult. When daring young ladies, hoping for a flirtation, thanked him for being one of the heroes who fought for them, he bowed and declared that such was not the case, for he would do the same thing for Yankee women if the same amount of money were involved. Since Scarlett’s first meeting with him in Atlanta on the night of the bazaar, he had talked with her in this manner, but now there was a thinly veiled note of mockery in his conversations with everyone. When praised for his services to the Confederacy, he unfailingly replied that blockading was a business with him. If he could make as much money out of government contracts, he would say, picking out with his eyes those who had government contracts, then he would certainly abandon the hazards of blockading and take to selling shoddy cloth, sanded sugar, spoiled flour and rotten leather to the Confederacy. Most of his remarks were unanswerable, which made them all the worse. There had already been minor scandals about those holding government contracts. Letters from men at the front complained constantly of shoes that wore out in a week, gunpowder that would not ignite, harness that snapped at any strain, meat that was rotten and flour that was full of weevils. Atlanta people tried to think that the men who sold such stuff to the government must be contract holders from Alabama or Virginia or Tennessee, and not Georgians. For did not the Georgia contract holders include men from the very best families? Were they not the first to contribute to hospital funds and to the aid of soldiers’ orphans? Were they not the first to cheer at “Dixie” and the most rampant seekers, in oratory at least, for Yankee blood? The full tide of fury against those profiteering on government contracts had not yet risen, and Rhett’s words were taken merely as evidence of his own bad breeding. He not only affronted the town with insinuations of venality on the part of men in high places and slurs on the courage of the men in the field, but he took pleasure in tricking the dignified citizenry into embarrassing situations. He could no more resist pricking the conceits, the hypocrisies and the flamboyant patriotism of those about him than a small boy can resist putting a pin into a balloon. He neatly deflated the pompous and exposed the ignorant and the bigoted, and he did it in such subtle ways, drawing his victims out by his seemingly courteous interest, that they never were quite certain what had happened until they stood exposed as windy, high flown and slightly ridiculous.

Says our Vyasa, “In the Kali Yuga there is one Karma left. Sacrifices and tremendous Tapasyâs are of no avail now. Of Karma one remains, and that is the Karma of giving.” And of these gifts, the gift of spirituality and spiritual knowledge is the highest; the next gift is the gift of secular knowledge; the next is the gift of life; and the fourth is the gift of food. Look at this wonderfully charitable race; look at the amount of gifts that are made in this poor, poor country; look at the hospitality where a man can travel from the north to the south, having the best in the land, being treated always by everyone as if he were a friend, and where no beggar starves so long as there is a piece of bread anywhere! In this land of charity, let us take up the energy of the first charity, the diffusion of spiritual knowledge. And that diffusion should not be confined within the bounds of India; it must go out all over the world.

I’d like you to come to Kauai with me,” I say. “And Scottie. I think it would be good to get her away from the hospital for a day. We can leave in the morning, find him, and be home tomorrow night. If it takes us a day longer, that’s fine, but we won’t stay more than two nights. That’s our deadline. If we don’t find him, then at least we know we tried.” “And this will make you feel better somehow?” “It’s for her,” I say. “Not for him or me.” “What if he’s a wreck? What if he loses his shit?” “Then I’ll take care of him.” I imagine Brian Speer wailing on my shoulder. I imagine him and my daughters by Joanie’s bed, her lover and his loud sobs shaming us. “Just so you know, I am angry. I’m not this pure and noble guy. I want to do this for her, but I also want to see who he is. I want to ask him a few things.” “Just call him. Tell his office it’s an emergency. They’ll have him call you.” “I want to tell him in person. I haven’t told anyone over the phone, and I don’t want to start now.” “You told Troy.” “Troy doesn’t count. I just need to do this. On the phone he can escape. If I see him in person, he’ll have nowhere to go.” We both look away when our eyes meet. She hasn’t crossed the border into my room. She never does during her nighttime doorway chats. “Were you guys having trouble?” Alex asks. “Is that why she cheated?” “I didn’t think we were having trouble,” I say. “I mean, it was the same as always.” This was the problem, that our marriage was the same as always. Joanie needed bumps. She needed rough terrain. It’s funny that I can get lost in thoughts about her, but when she was right in front of me, I didn’t think much about her at all. “I wasn’t the best husband,” I say. Alex looks out the window to avoid my confession. “If we go on this trip, what will we tell Scottie?” “She’ll think we’re going on a trip of some sort. I want to get her away from here.

So you understand, sir,” the stranger went on, “that I have a right to treat you as my enemy.” I kept quiet, with good reason. What was the use of debating such a proposition, when superior force can wipe out the best arguments? “It took me a good while to decide,” the commander went on. “Nothing obliged me to grant you hospitality. If I were to part company with you, I’d have no personal interest in ever seeing you again. I could put you back on the platform of this ship that has served as your refuge. I could sink under the sea, and I could forget you ever existed. Wouldn’t that be my right?” “Perhaps it would be the right of a savage,” I replied. “But not that of a civilized man.” “Professor,” the commander replied swiftly, “I’m not what you term a civilized man! I’ve severed all ties with society, for reasons that I alone have the right to appreciate. Therefore I obey none of its regulations, and I insist that you never invoke them in front of me!

Is that what we do? We pitch our tents, do our little clown shows, and then take off up the road to the next town ahead? Leaving our science-fictional debris on the blasted dirt to poison the minds of future generations, like the alien litter in STALKER and ROADSIDE PICNIC. Flying cars rusting out like Saturn Five rockets propped up as roadkill talismans at Kennedy, leaking toxins into the soil. Jetpacks oozing fuel from cracks in their tanks and poisoning the grass. Three-ring moonbases crumbling in the solar wind. Birdshit on the time machines. Big fat rats scavenging broken packs of food capsules, Best Before Date of 1971. A Westinghouse Robot Smoking Companion, vintage of 1931, slumped up against a tree, tin fingers still twitching for a cigarette. Vines growing through a busted cyberspace deck. The shreds of inflatable furniture designed for the space hospitals of 1955. Lizards perched atop a weather control cannon. Atomic batteries mouldering inside the grips of laser pistols abandoned in the weeds.

They had this course you had to take, Oral Expression. That I flunked. 'Why?' 'Oh, I don't know.' I didn't feel much like going into it. I was still feeling sort of dizzy or something, and I had a helluva headache all of a sudden. I really did. But you could tell he was interested, so I told him a little bit about it. 'It's this course where each boy in class has to get up in class and make a speech. You know. Spontaneous and all. And if the boy digresses at all, you're supposed to yell "Digression!" at him as fast as you can. It just about drove me crazy. I got an F in it.' 'Why?' 'Oh, I don't know. That digression business got on my nerves. I don't know. The trouble with me is, I like it when somebody digresses. It's more interesting and all.' 'You don't care to have somebody stick to the point when he tells you something?' 'Oh, sure! I like somebody to stick to the point and all. But I don't like them to stick too much to the point. I don't know. I guess I don't like it when somebody sticks to the point all the time. The boys that got the best marks in Oral Expression were the ones that stuck to the point all the time—I admit it. But there was this one boy, Richard Kinsella. He didn't stick to the point too much, and they were always yelling "Digression!" at him. It was terrible, because in the first place, he was a very nervous guy—I mean he was a very nervous guy—and his lips were always shaking whenever it was his time to make a speech, and you could hardly hear him if you were sitting way in the back of the room. When his lips sort of quit shaking a little bit, though, I liked his speeches better than anybody else's. He practically flunked the course, though, too. He got a D plus because they kept yelling "Digression!" at him all the time. For instance, he made this speech about this farm his father bought in Vermont. They kept yelling "Digression!" at him the whole time he was making it, and this teacher, Mr. Vinson, gave him an F on it because he hadn't told what kind of animals and vegetables and stuff grew on the farm and all. What he did was, Richard Kinsella, he'd start telling you all about that stuff—then all of a sudden he'd start telling you about this letter his mother got from his uncle, and how his uncle got polio and all when he was forty-two years old, and how he wouldn't let anybody come to see him in the hospital because he didn't want anybody to see him with a brace on. It didn't have much to do with the farm—I admit it—but it was nice. It's nice when somebody tells you about their uncle. Especially when they start out telling you about their father's farm and then all of a sudden get more interested in their uncle. I mean it's dirty to keep yelling "Digression!" at him when he's all nice and excited... I don't know. It's hard to explain.' I didn't feel too much like trying, either. For one thing, I had this terrific headache all of a sudden. I wished to God old Mrs. Antolini would come in with the coffee. That's something that annoys hell out of me—I mean if somebody says the coffee's all ready and it isn't.

Show me what?” My voice was thick with the threat of tears. “That I’ve loved you from the beginning.” He pointed to the drawing I held so protectively against me. “There’s not been one single moment that I’ve known you where I haven’t loved you. And somewhere along the way, that love became something bigger, something so undeniable that the force of it scared me more than anything else ever has.” He took a measured step towards me. “Somewhere along the way I fell in love with you. I think I fell in love with you a long time ago and I was too fucking stupid to admit it, because the thought of loving you and losing you was too painful to contemplate. I would rather have you as a friend than not at all.” Another step. “But I realized something when you walked away from me in the hospital. No matter what, I was still going to lose you, because being your friend isn’t enough anymore, Sadie. I know now that falling in love with you isn’t wrong. It’s the best thing I’ve ever done. And I’m so, so sorry that it took me so long to see that.

Karzac and many of the hospital's employees were glued to the video screen, watching in horror as people were running away, some of them not getting far before being torn apart by priests in their red robes. "They're eating them!" One of the nurses wept as they all watched. Karzac schooled his face; he'd seen this before, just not to this degree or on his home planet. The cameras, some of them, now focused on the vampires who were fighting the priests, allowing the people to run away as best they could. "Those are the vampires," another physician said, the awe in his voice unconcealed. "Those monsters are exploding when they're killed," someone else observed. "Come, I think we're needed there more than here," Karzac said. "Leave half behind. Those who are willing, come with me." He gathered up as much in the way of supplies as he could and headed toward the door. Several followed his lead. "Look, there's a female vampire," someone said as Karzac made his way through the sliding glass doors of the emergency room. Karzac smiled grimly at the comment.

One day in Sumatra, Steve was climbing into the forest canopy alongside a family of orangutans when he fell. A four-inch spike of bamboo jammed into the back of his leg. As always, he was loath to go to the hospital and successfully cut the spike of bamboo out of his own leg himself. Ever since I’d met him, Steve had refused to let me dress or have anything to do with any of his wounds. He didn’t even like to talk about his injuries. I think this was a legacy from his years alone in the bush. He had his own approach to being injured, and he called it “the goanna theory.” “Sometimes you’ll see a goanna that’s been hurt,” he said. “He may have been hit by a car and had a leg torn off. Maybe he’s missing a chunk of his tail. Does he walk around feeling sorry for himself? No. He goes about his business, hunting for food, looking for mates, climbing trees, and doing the best that he can.” That’s the goanna theory. Steve would take into consideration how debilitating the specific wound was, but then he would carry on. A bamboo spike in the back of his leg? Well, it hurt. But his leg still worked. He continued filming.

Don’t cry Meg. It’s not that bad.” “It’s not that bad? Ha! I’m thirty years old, with two black eyes, a swollen nose, a big, honking, yellow knot on my forehead, and the haircut from hell. As if that isn’t enough, I had a transvestite in my bed this morning, my husband is a lying, cheating, cradle robbing, bastard, who at some point slept with my best friend.” Jack scooted over to the middle of the seat, and stopped listening to his head and wrapped his arms around her. Big mistake! From inside, four faces were pressed to the window. “My last orgasm-with a partner- was…hell I can’t remember when! I frequently knock myself out for entertainment purposes, I have little boobs, big feet, squishy panties, nosy neighbors and demon possessed fish. God hates me!” Jack held her tighter. “I have frequent flyer miles at the hospital. I fed my husband marijuana Ex-lax brownies and shoved a marble up his butt.” Jack pulled away to look at her and she was serious. And crying. Big, sad, alligator tears that made his heart swell. “My mother is a holy rolling, Catholic Dr. Ruth, complete with condoms and Rosary beads. I write about relationships and sex, both of which I suck at and I hired a Private Investigator to pimp me out.” Jack burst out laughing and she pushed him away and swatted his shoulder. “And now you’re laughing at me. Could things get any worse?

tuff. Almost all of us have it in abundance. What can we do with it? One of my favorite hideaways is an old faithful: the cardboard box. Cover it with festive Contact paper and stuff away. Or hang a shelf about a foot from the ceiling, and use it to store items you don't want sitting around. It's also great in a child's room for toys that aren't played with often. Get old school lockers or trunks, paint them, and use them for storage. Clutter around your house can cause clutter in your emotional and spiritual life too, so clean up and spend your best time enjoying life. re you reluctant to share your home with others? Maybe it's not your dream house or you don't have the money right now to decorate the way you'd like to. But you know what? It's not about having a perfect home. It's about your spirit of hospitality, your willingness to share your home and your life with others. Don't wait until everything is perfect because that will never happen. Focus on making your home cozy and comfortable. Your place will always be at its most beautiful when you use it to warm hearts. aking time for your husband doesn't have to be difficult or a hassle. With a little imagination and the desire to make him happy, you can make him feel loved. Are you thinking, Oh great, now Emilie 's telling me what I'm doing wrong with my husband. Not at all! I just want to give you a few ideas to help you let your

She felt sweat bead on her forehead, and dug a fingernail into her thumb to stop herself from weeping. She thought about her husband, John, and her two girls. She cursed herself for agreeing to visit the hospital and for not heeding the advice of the deputy director and Tom Dupree. But she still had the presence of mind to know that that wouldn’t help her now, so she did her best to concentrate on counting her breaths. Two minutes later, she decided to survive by whatever means and fought to focus on something more positive to assuage her escalating fear. She told herself that her people would be looking for her, that roadblocks had been set up. They could follow her, after all, at US Air Force bases, via drones, or whatever else they had that even she didn’t know about. Then she did her best to remember what Tom had told her about how to respond if she were ever kidnapped. Do not resist them, she thought. Act upon all reasonable instructions without complaint. Refrain from making retaliatory threats or unrealistic promises. Attempt to build up a rapport, but slowly to avoid it being considered contrived. But then she began to waver again. For now she was in the hands of men with no humanity, who had snuffed out life as most people sprayed mosquitoes or swatted bugs. She knew her see-saw emotions were reasonable in the circumstances. But she had to survive. For John. For her girls. Oh, God, hear my prayer. Help me.

How to Apologize Ellen Bass Cook a large fish—choose one with many bones, a skeleton you will need skill to expose, maybe the flying silver carp that's invaded the Great Lakes, tumbling the others into oblivion. If you don't live near a lake, you'll have to travel. Walking is best and shows you mean it, but you could take a train and let yourself be soothed by the rocking on the rails. It's permitted to receive solace for whatever you did or didn't do, pitiful, beautiful human. When my mother was in the hospital, my daughter and I had to clear out the home she wouldn't return to. Then she recovered and asked, incredulous, How could you have thrown out all my shoes? So you'll need a boat. You could rent or buy, but, for the sake of repairing the world, build your own. Thin strips of Western red cedar are perfect, but don't cut a tree. There'll be a demolished barn or downed trunk if you venture further. And someone will have a mill. And someone will loan you tools. The perfume of sawdust and the curls that fall from your plane will sweeten the hours. Each night we dream thirty-six billion dreams. In one night we could dream back everything lost. So grill the pale flesh. Unharness yourself from your weary stories. Then carry the oily, succulent fish to the one you hurt. There is much to fear as a creature caught in time, but this is safe. You need no defense. This is just another way to know you are alive. “How to Apologize” originally appeared in The New Yorker (March 15, 2021).

My Future Self My future self and I become closer and closer as time goes by. I must admit that I neglected and ignored her until she punched me in the gut, grabbed me by the hair and turned my butt around to introduce herself. Well, at least that’s what it felt like every time I left the convalescent hospital after doing skills training for a certification I needed to help me start my residential care business. I was going to be providing specialized, 24/7 residential care and supervising direct care staff for non-verbal, non-ambulatory adult men in diapers! I ran to the Red Cross and took the certified nurse assistant class so I would at least know something about the job I would soon be hiring people to do and to make sure my clients received the best care. The training facility was a Medicaid hospital. I would drive home in tears after seeing what happens when people are not able to afford long-term medical care and the government has to provide that care. But it was seeing all the “young” patients that brought me to tears. And I had thought that only the elderly lived like this in convalescent hospitals…. I am fortunate to have good health but this experience showed me that there is the unexpected. So I drove home each day in tears, promising God out loud, over and over again, that I would take care of my health and take care of my finances. That is how I met my future self. She was like, don’t let this be us girlfriend and stop crying! But, according to studies, we humans have a hard time empathizing with our future selves. Could you even imagine your 30 or 40 year old self when you were in elementary or even high school? It’s like picturing a stranger. This difficulty explains why some people tend to favor short-term or immediate gratification over long-term planning and savings. Take time to picture the life you want to live in 5 years, 10 years, and 40 years, and create an emotional connection to your future self. Visualize the things you enjoy doing now, and think of retirement saving and planning as a way to continue doing those things and even more. However, research shows that people who interacted with their future selves were more willing to improve savings. Just hit me over the head, why don’t you! I do understand that some people can’t even pay attention or aren’t even interested in putting money away for their financial future because they have so much going on and so little to work with that they feel like they can’t even listen to or have a conversation about money. But there are things you’re doing that are not helping your financial position and could be trouble. You could be moving in the wrong direction. The goal is to get out of debt, increase your collateral capacity, use your own money in the most efficient manner and make financial decisions that will move you forward instead of backwards. Also make sure you are getting answers specific to your financial situation instead of blindly guessing! Contact us. We will be happy to help!

The most servile Negroes are suspect, and every means is used to impress upon them the power of the White Citizens Councils. Even police brutality can be put to good use. An incident in Ruleville, Sunflower County, birthplace of the Council, will illustrate the point. Preston Johns, Negro renter on Senator Eastland's plantation near Blanc, is a "good nigger who knows his place." One day in May 1955, Preston's wife got into a fight with another Negro woman in the Jim Crow section of the Ruleville theater. The manager threw the women out and notified the police. While the police were questioning the women, Preston's daughter came up to see what was happening to her mother. Without warning, a policeman struck her over the head with the butt of his gun. She fell to the pavement bleeding badly. The police left her there. Someone went for her father. When he came up, the police threatened to kill him. Preston left and called Mr. Scruggs, one of Eastland's cronies. After half an hour, Scruggs came and permitted the girl to be lifted from the street and taken to the hospital. When Scruggs left, he yelled to the Negroes across the street: "You'll see who your friend is. If it wasn't for us Citizens Council members, she'd have near about died." One old Negro answered back, "I been tellin' these niggers Mr. Scruggs and Mr. Eastland is de best friends dey got." A few days later, Senator Eastland came to Ruleville to look the situation over. Many Negroes lined the streets and beamed at their "protector.

Images surround us; cavorting broadcast in the minds of others, we wear the motley tailored by their bad digestions, the shame and failure, plague pandemics and private indecencies, unpaid bills, and animal ecstasies remembered in hospital beds, our worst deeds and best intentions will not stay still, scolding, mocking, or merely chattering they assail each other, shocked at recognition. Sometimes simplicity serves, though even the static image of Saint John Baptist received prenatal attentions (six months along, leaping for joy in his mother's womb when she met Mary who had conceived the day before): once delivered he stands steady in a camel's hair loincloth at a ford in the river, morose, ascetic on locusts and honey, molesting passers-by, upbraiding the flesh on those who wear it with pleasure. And the Nazarene whom he baptized? Three years pass, in a humility past understanding: and then death, disappointed? unsuspecting? and the body left on earth, the one which was to rule the twelve tribes of Israel, and on earth, left crying out—My God, why dost thou shame me? Hopelessly ascendant in resurrection, the image is pegged on the wind by an epileptic tentmaker, his strong hands stretch the canvas of faith into a gaudy caravanserai, shelter for travelers wearied of the burning sand, lured by forgetfulness striped crimson and gold, triple-tiered, visible from afar, redolent of the east, and level and wide the sun crashes the fist of reality into that desert where the truth still walks barefoot.

Mom's secret recipe used Meyer lemons for a sweeter, richer flavor. That was one of her tricks. That and European butter. With its higher fat content than American butter, it made a flakier crust. "Lolly, what are the three secret ingredients that make this the best lemon meringue pie in the world?" She'd drilled me that last night before she died, demanding I recite every ingredient, every step, until she was satisfied I had it down pat. "The three ingredients are Meyer lemons, European butter, and a leaf of lemon balm boiled into the syrup every time," I'd dutifully recited in her hospital room, feeling the weight of grief, of responsibility rest heavier on my shoulders with every word. Lemon balm was an unorthodox choice for pie, but Mom had loved cooking with edible flowers and herbs. She'd taught me everything I knew about them. I reached for the little lemon balm potted plant growing on the windowsill over the sink and carefully pinched off a leaf. "In the language of flowers, lemon balm means sympathy or good cheer," she'd explained once. "So every bite of this pie can help brighten someone's day." I crushed the leaf of lemon balm between my fingers and inhaled the scent, hoping it would work on me. No such luck. I dropped the leaf into the pot and stirred. Every time I made these pies I felt her presence. She had loved lemons---their sharp, fresh scent and cheerful hue. She would slice a lemon in half and sniff deeply, happily. "See, Lolly," she'd say. "Lemons brighten every day. They are a touch of kitchen magic, and we all need a little magic in our lives.

University Hospital, Boston The trees on the hospital lawn are lush and thriving. They too are getting the best of care, like you, and the anonymous many, in the clean rooms high above this city, where day and night the doctors keep arriving, where intricate machines chart with cool devotion the murmur of the blood, the slow patching-up of bone, the despair of the mind. When I come to visit and we walk out into the light of a summer day, we sit under the trees- buckeyes, as sycamore and one black walnut brooding high over a hedge of lilacs as old as the red-brick building behind them, the original hospital built before the Civil War. We sit on the law together, holding hands while you tell me: you are better. How many young men, I wonder, came here, wheeled on cots off the slow trains from th red and hideous battlefields to lie all summer in the small and stuffy chambers while doctors did what they could, longing for tools still unimagined, medicines still unfound, wisdoms still unguessed at, and how many died staring at the leaves of the trees, blind to the terrible effort around them to keep them alive? I look into your eyes which are sometimes green and sometimes gray, and sometimes full of humor, but often not, and tell myself, you are better, because my life without you would be a place of parched and broken trees. Later, walking the corridors down to the street, I turn and step inside an emty room. Yesterday someone was here with a gasping face. Now the bed is made all new, the machines have been rolled away. The silence continues, deep and neutral, as I stand there, loving you.

Don’t I need to practice firing?” “Well, it’s not as if you’re going to shoot somebody with this. You’re just going to shoot yourself, right?” Aomame nodded. “In that case, you don’t have to practice firing. You just have to learn to load it, release the safety, and get the feel of the trigger. And anyway, where were you planning to practice firing it?” Aomame shook her head. She had no idea. “Also, how were you planning to shoot yourself? Here, give it a try.” Tamaru inserted the loaded magazine, checked to make sure the safety was on, and handed the gun to Aomame. “The safety is on,” he said. Aomame pressed the muzzle against her temple. She felt the chill of the steel. Looking at her, Tamaru slowly shook his head several times. “Trust me, you don’t want to aim at your temple. It’s a lot harder than you think to shoot yourself in the brain that way. People’s hands usually shake, and it throws their aim off. You end up grazing your skull, but not killing yourself. You certainly don’t want that to happen.” Aomame silently shook her head. “Look what happened to General Tojo after the war. When the American military came to arrest him, he tried to shoot himself in the heart by pressing the muzzle against his chest and pulling the trigger, but the bullet missed and hit his stomach without killing him. Here you had the top professional soldier in Japan, and to think he didn’t know how to kill himself with a gun! They took him straight to the hospital, he got the best care the American medical team could give him, recovered, then was tried and hanged. It’s a terrible way to die. A person’s last moments are an important thing. You can’t choose how you’re born, but you can choose how you die.

I use the following scenario in my classes to illustrate the nature of the moral circle. Imagine, I ask my students, that your best friend just got a job waiting tables at a restaurant. To celebrate with her you arrange with friends to go to the restaurant to eat dinner on her first night. You ask to be seated in her section and look forward to surprising her and, later, leaving her a big tip. Soon your friend arrives at your table, sweating and stressed out. She is having a terrible night. Things are going badly and she is behind getting food and drinks out. So, I ask my students, what do you do? Easily and naturally the students respond, “We’d say, ‘Don’t worry about us. Take care of everyone else first.’” I point out to the students that this response is no great moral struggle. It’s a simple and easy response. Like breathing. It is just natural to extend grace to a suffering friend. Why? Because she is inside our moral circle. But imagine, I continue with the students, that you go out to eat tonight with some friends. And your server, whom you vaguely notice seems stressed out, performs poorly. You don’t get good service. What do you do in that situation? Well, since this stranger is not a part of our moral circle, we get frustrated and angry. The server is a tool and she is not performing properly. She is inconveniencing us. So, we complain to the manager and refuse to tip. In the end, we fail to treat another human being with mercy and dignity. Why? Because in a deep psychological sense, this server wasn’t really “human” to us. She was a part of the “backdrop” of our lives, part of the teeming anonymous masses toward which I feel indifference, fear, or frustration. The server is on the “outside” of my moral circle.

Another such irritating hypocrisy is the oligarchic attitude towards mendicity as against organized charity. Here again, as in the case of cleanliness and of athletics, the attitude would be perfectly human and intelligible if it were not maintained as a merit. Just as the obvious thing about soap is that it is a convenience, so the obvious thing about beggars is that they are an inconvenience. The rich would deserve very little blame if they simply said that they never dealt directly with beggars, because in modern urban civilization it is impossible to deal directly with beggars; or if not impossible, at least very difficult. But these people do not refuse money to beggars on the ground that such charity is difficult. They refuse it on the grossly hypocritical ground that such charity is easy. They say, with the most grotesque gravity, "Anyone can put his hand in his pocket and give a poor man a penny; but we, philanthropists, go home and brood and travail over the poor man's troubles until we have discovered exactly what jail, reformatory, workhouse, or lunatic asylum it will really be best for him to go to." This is all sheer lying. They do not brood about the man when they get home, and if they did it would not alter the original fact that their motive for discouraging beggars is the perfectly rational one that beggars are a bother. A man may easily be forgiven for not doing this or that incidental act of charity, especially when the question is as genuinely difficult as is the case of mendicity. But there is something quite pestilently Pecksniffian about shrinking from a hard task on the plea that it is not hard enough. If any man will really try talking to the ten beggars who come to his door he will soon find out whether it is really so much easier than the labor of writing a check for a hospital.

He opened the door after letting me pound on it for almost five minutes. His truck was in the carport. I knew he was here. He pulled the door open and walked back inside without looking at me or saying a word. I followed him in, and he dropped onto a sofa I’d never seen before. His face was scruffy. I’d never seen him anything but clean-shaven. Not even in pictures. He had bags under his eyes. He’d aged ten years in three days. The apartment was a mess. The boxes were gone. It looked like he had finally unpacked. But laundry was piled up in a basket so full it spilled out onto the floor. Empty food containers littered the kitchen countertops. The coffee table was full of empty beer bottles. His bed was unmade. The place smelled stagnant and dank. A vicious urge to take care of him took hold. The velociraptor tapped its talon on the floor. Josh wasn’t okay. Nobody was okay. And that was what made me not okay. “Hey,” I said, standing in front of him. He didn’t look at me. “Oh, so you’re talking to me now,” he said bitterly, taking a long pull on a beer. “Great. What do you want?” The coldness of his tone took me aback, but I kept my face still. “You haven’t been to the hospital.” His bloodshot eyes dragged up to mine. “Why would I? He’s not there. He’s fucking gone.” I stared at him. He shook his head and looked away from me. “So what do you want? You wanted to see if I’m okay? I’m not fucking okay. My best friend is brain-dead. The woman I love won’t even fucking speak to me.” He picked up a beer cap from the coffee table and threw it hard across the room. My OCD winced. “I’m doing this for you,” I whispered. “Well, don’t,” he snapped. “None of this is for me. Not any of it. I need you, and you abandoned me. Just go. Get out.” I wanted to climb into his lap. Tell him how much I missed him and that I wouldn’t leave him again. I wanted to make love to him and never be away from him ever again in my life—and clean his fucking apartment. But instead, I just stood there. “No. I’m not leaving. We need to talk about what’s happening at the hospital.” He glared up at me. “There’s only one thing I want to talk about. I want to talk about how you and I can be in love with each other and you won’t be with me. Or how you can stand not seeing me or speaking to me for weeks. That’s what I want to talk about, Kristen.” My chin quivered. I turned and went to the kitchen and grabbed a trash bag from under the sink. I started tossing take-out containers and beer bottles. I spoke over my shoulder. “Get up. Go take a shower. Shave. Or don’t if that’s the look you’re going for. But I need you to get your shit together.” My hands were shaking. I wasn’t feeling well. I’d been light-headed and slightly overheated since I went to Josh’s fire station looking for him. But I focused on my task, shoving trash into my bag. “If Brandon is going to be able to donate his organs, he needs to come off life support within the next few days. His parents won’t do it, and Sloan doesn’t get a say. You need to go talk to them.” Hands came up under my elbows, and his touch radiated through me. “Kristen, stop.” I spun on him. “Fuck you, Josh! You need help, and I need to help you!” And then as fast as the anger surged, the sorrow took over. The chains on my mood swing snapped, and feelings broke through my walls like water breaching a crevice in a dam. I began to cry. I didn’t know what was wrong with me. The strength that drove me through my days just wasn’t available to me when it came to Josh. I dropped the trash bag at his feet and put my hands over my face and sobbed. He wrapped his arms around me, and I completely lost it.

The turning-point [in Klosters, Switzerland in 1988] At the Aids hospice last week [July 1991] with Mrs Bush was another stepping stone for me. I had always wanted to hug people in hospital beds. This particular man who was so ill started crying when I sat on his bed and he held my hand and I thought ‘Diana, do it, just do it,’ and I gave him an enormous hug and it was just so touching because he clung to me and he cried. Wonderful! It made him laugh, that’s all right. On the other side of room, a very young man, who I can only describe as beautiful, lying in his bed, told me he was going to die about Christmas and his lover, a man sitting in a chair, much older than him, was crying his eyes out so I put my hand out to him and said: ‘It’s not supposed to be easy, all this. You’ve got a lot of anger in you, haven’t you?’ He said: ‘Yes. Why him not me?’ I said: ‘Isn’t it extraordinary, wherever I go it’s always those like you, sitting in a chair, who have to go through such hell whereas those who accept they are going to die are calm?’ He said: ‘I didn’t know that happened,’ and I said: ‘Well, it does, you’re not the only one. It’s wonderful that you’re actually by his bed. You’ll learn so much from watching your friend.’ He was crying his eyes out and clung on to my hand and I felt so comfortable in there. I just hated being taken away. All sorts of people have come into my life--elderly people, spiritual people, acupuncturists, all these people came in after I finished my bulimia. When I go into the Palace for a garden party or summit meeting dinner I am a very different person. I conform to what’s expected of me. They can’t find fault with me when I’m in their presence. I do as I’m expected. What they say behind my back is none of my business, but I come back here and I know when I turn my light off at night I did my best.

So you know how to help me?” Lucy asks, desperate hope cracking through her calm. The doctor’s smile fades ever so slightly. “I’m afraid that the studies on these particular conditions are still quite new, but if what you have is the same as what I’ve seen before, well…there’s a possibility that you could have this condition for the rest of your life.” Lucy stills. “You mean there’s nothing we can do?” The doctor sets a comforting hand on Lucy’s knee. “We’ve made lots of progress with some treatments that help alleviate the symptoms—medications and diet changes you can try—but I just wanted you to be mentally and emotionally prepared for a bit of a long haul.” Lucy asks questions, and the doctor answers as best she can, and finally, after what feels like an eternity, the doctor leaves, shutting the door with a gentle click. Lucy and I sit in silence for several moments. I watch her face for any sign of emotion, but it’s blank. She stares at the wall, cupping George stonily to her chest. After a moment I ask, “Do you want to talk about it?” She sniffs. “I don’t know what there is to say.” “What are you feeling?” “Angry,” she says, planting a fierce kiss on George’s head and depositing him into his tank before turning back to me. “I mean… what the hell, Myra? Why does everything always have to be a fight?” Her eyes shine as she spits the words out. “For once, I thought I could be done with this. We’re finally here, at a hospital. Doctors are everywhere. I guess I hoped they’d have more answers, I’m angry that they don’t.” “It’s not fair at all.” I nod. “And it makes me so mad I could break something.” She laughs, but it turns into a sob, and she draws her knees up against her chest. “I’m also scared. Of hurting forever. Of not being able to do the things I dream of doing. Of not getting to live the life I want to.” She looks at me, tears dropping down her cheeks. “Of holding you back from the life you want.

We had planned to spend Christmas morning with my family, and then head over to Phil and Kay’s for Christmas night. The whole family was there, including all the grandkids. Bella, Willie and Korie’s daughter, was the youngest and still an infant. We opened presents, ate dinner, and the whole evening felt surreal. Tomorrow morning I’ll have a baby in this world, I thought. When Jep and I left that night, I said, “I’m gonna go have a baby. See you all later!” For all the worry and concern and tears and prayers we’d spent on our unborn baby, when it came to her birth, she was no trouble at all. I went to the hospital, got prepped for the C-section, and within thirty minutes she was out. Lily was beautiful and healthy. I was overwhelmed with happiness and joy. I felt God had blessed me. He’d created life inside of me--a real, beautiful, breathing little human being--and brought her into this world through me. It was an unbelievable miracle. And the best part? Jep was in the delivery room. Unlike his dad, he wanted to be there, and he shared it all with me. I’ll never forget the sight of Jep decked out in blue scrubs, with the blue head cover, holding his baby girl for the first time. I’ll never forget how she nestled down in the crook of his arm, his hand wrapped up and around, gently holding her. He stared down at her, and I could see a smile behind his white surgical mask. He was already in love--I knew that look. After we admired the baby together, I fell asleep, and Jep took his newborn daughter out to meet the family. He told me later he bawled like a baby. Later, when she went to the hospital nursery, Jep kept going over there to stare at her. I think he was in shock and overwhelmed and excited. Lily had a light creamy complexion and little pink rosebud lips, and she was born December 26, 2002. Despite the rough pregnancy, she was perfect. God answered our prayers, and now we were a family of three. We’d been married just a little over a year.

In the fall of 1990 Iraq invaded Kuwait, and in the run-up to the Gulf War, Americans were sickened by a story that emerged. On October 10, 1990, a fifteen-year-old refugee from Kuwait appeared before a congressional Human Rights Caucus.23 The girl—she would give only her first name, Nayirah—had volunteered in a hospital in Kuwait City. She tearfully testified that Iraqi soldiers had stolen incubators to ship home as plunder, leaving over three hundred premature infants to die. Our collective breath was taken away—“These people leave babies to die on the cold floor; they are hardly human.” The testimony was seen on the news by approximately 45 million Americans, was cited by seven senators when justifying their support of war (a resolution that passed by five votes), and was cited more than ten times by George H. W. Bush in arguing for U.S. military involvement. And we went to war with a 92 percent approval rating of the president’s decision. In the words of Representative John Porter (R-Illinois), who chaired the committee, after Nayirah’s testimony, “we have never heard, in all this time, in all circumstances, a record of inhumanity, and brutality, and sadism, as the ones that [Nayirah had] given us today.” Much later it emerged that the incubator story was a pseudospeciating lie. The refugee was no refugee. She was Nayirah al-Sabah, the fifteen-year-old daughter of the Kuwaiti ambassador to the United States. The incubator story was fabricated by the public relations firm Hill + Knowlton, hired by the Kuwaiti government with the help of Porter and cochair Representative Tom Lantos (D-California). Research by the firm indicated that people would be particularly responsive to stories about atrocities against babies (ya think?), so the incubator tale was concocted, the witness coached. The story was disavowed by human rights groups (Amnesty International, Human Rights Watch) and the media, and the testimony was withdrawn from the Congressional Record—long after the war.

I had always been a very physically active person. And I loved my job. I got into the military because of September 11, but I stumbled into a career that I absolutely loved. I was meant to be an infantry soldier. I thought, I will never be physical again and my career in the military is over. One tiny trip wire had taken everything away from me in one explosive moment. I sank into a very dark place. I wallowed in both my physical pain and my mental anguish. One day my parents were sitting by my side in the hospital room--as they did every day--and I turned to my mom and blurted out, “How am I ever gonna be able to tie my shoes again?” Mom rebutted my pity party with, “Well, your father can tie his shoes with one hand. Andy! Show Noah how you can tie your shoes with one hand.” And as I started to protest, Dad cut my whining off at the pass. “Oh my gosh, Noah, I can tie my shoes with one hand.” And he did, as I had seen him do so many times growing up. “I just need a little sympathy,” I said. To which Mom replied, “Well, you’re not getting it today.” A few days after I’d had my shoelace meltdown, after many tears, I found myself drained of emotion, a hollowed-out shell. My mother saw the blank expression on my face and she saw an opportunity to drag me out of the fog. She took it. She came up to my bed, leaned in close--but not so close that the other people in the room couldn’t hear her, and said, “You just had to outdo your dad and lose your arm and your leg.” She smiled, waiting for my reply, but all I could do was laugh. It was funny but it was also at that moment that I think I felt a little spark of excitement and anticipation again. It would take a while to fully ignite the flame but what she said definitely tapped into some important part of me. I have a very competitive side and Mom knew that. She knew just what to say to shake me up, so I could realize, Okay, life will go on from here. I thought to myself, My dad could do a whole lot with just one hand. Imagine how much more impressive it’ll look with two missing limbs. And I smiled the best I could through a wired jaw.

One of my best friends is LinDee Loveland, who is a Bible teacher at OCS and the children’s minister at our church. She and another friend and teacher, Mrs. Rita, were there at the hospital with us. As soon as they heard that everything had gone well, the two of them gathered all of Mia’s cousins together. “Missy, what’s Mia’s room number?” LinDee asked. I rattled it off, then quickly caught up with Jase, who was heading to the recovery room. We spent an hour in the recovery room with Mia, and when she was ready to be moved to her regular hospital room, Jase and I walked beside her gurney. When we walked into her room, I burst into tears. Mia’s room was beautiful! Several weeks before Mia’s scheduled surgery, Mrs. LinDee had asked the children at church to make snowflakes that would be given to a child who needed some encouragement. Mia even made one herself and signed it. “Each individual snowflake is special, and no two are alike,” Mrs. LinDee told them. “It’s the same way with us,” she shared. “No two people are alike. God makes everyone unique and special, with a purpose designed to glorify Him.” Later, when Mia wasn’t there, she asked all the children to make cards for Mia. When LinDee and the cousins scooted out of the waiting room, they went straight to Mia’s room and hung up the cards and the snowflakes all over her room. Mia was awake by the time she got back to her room, and when she saw the decorations, she literally oohed and ahhed. Dr. Sperry and Dr. Genecov both made the same comment when they visited Mia later. “I’ve never seen a room like this! This is the most decorated room that’s ever been in this hospital!” And Dr. Sperry summed it up beautifully: “Wow, somebody must really love you.” Having a room decorated means so much to a child--and maybe even more to a child’s parents. The fact that so many of Mia’s friends had created such exquisite, handmade snowflakes and worked so hard to make cards for her, and that Mrs. LinDee, Mrs. Rita, and all the cousins surprised us with the final display, spoke volumes to me about the way people loved Mia and our family. That expression of creativity was not only beautiful, it also touched my heart deeply.

The last time I saw Collin was in 1917, at the foot of Mort-Homme. Before the great slaughter, Collin’d been an avid angler. On that day, he was standing at the hole, watching maggots swarm among blow flies on two boys that we couldn’t retrieve for burial without putting our own lives at risk. And there, at the loop hole, he thought of his bamboo rods, his flies and the new reel he hadn’t even tried out yet. Collin was imaging himself on the riverbank, wine cooling in the current his stash of worms in a little metal box and a maggot on his hook, writhing like… Holy shit. Were the corpses getting to him? Collin. The poor guy didn’t even have time to sort out his thoughts. In that split second, he was turned into a slab of bloody meat. A white hot hook drilled right through him and churned through his guts, which spilled out of a hole in his belly. He was cleared out of the first aid station. The major did triage. Stomach wounds weren’t worth the trouble. There were all going to die anyway, and besides, he wasn’t equipped to deal with them. Behind the aid station, next to a pile of wood crosses, there was a heap of body parts and shapeless, oozing human debris laid out on stretchers, stirred only be passing rats and clusters of large white maggots. But on their last run, the stretcher bearers carried him out after all… Old Collin was still alive. From the aid station to the ambulance and from the ambulance to the hospital, all he could remember was his fall into that pit, with maggots swarming over the open wound he had become from head to toe… Come to think of it, where was his head? And what about his feet? In the ambulance, the bumps were so awful and the pain so intense that it would have been a relief to pass out. But he didn’t. He was still alive, writhing on his hook. They carved up old Collin good. They fixed him as best they could, but his hands and legs were gone. So much for fishing. Later, they pinned a medal on him, right there in that putrid recovery room. And later still, they explained to him about gangrene and bandages packed with larvae that feed on death tissue. He owed them his life. From one amputation and operation to the next – thirty-eight in all – the docs finally got him “back on his feet”. But by then, the war was long over.

But perhaps the best and most memorable way to explain the conflict that arose between honoring traditional honor, and honoring one’s individual psyche, can be conveyed in a story from World War II. In 1943, coming off his dazzling victories in the Sicily campaign, George S. Patton stopped by a medical tent to visit with the wounded. He enjoyed these visits, and so did the soldiers and staff. He would hand out Purple Hearts, pump the men full of encouragement, and offer rousing speeches to the nurses, interns, and their patients that were so touching in nature they sometimes brought tears to many of the eyes in the room. On this particular occasion, as Patton entered the tent all the men jumped to attention except for one, Private Charles H. Kuhl, who sat slouched on a stool. Kuhl, who showed no outward injuries, was asked by Patton how he was wounded, to which the private replied, “I guess I just can’t take it.” Patton did not believe “battle fatigue” or “shell-shock” was a real condition nor an excuse to be given medical treatment, and had recently been told by one of the commanders of Kuhl’s division that, “The front lines seem to be thinning out. There seems to be a very large number of ‘malingerers’ at the hospitals, feigning illness in order to avoid combat duty.” He became livid. Patton slapped Kuhl across the face with his gloves, grabbed him by his collar, and led him outside the tent. Kicking him in the backside, Patton demanded that this “gutless bastard” not be admitted and instead be sent back to the front to fight. A week later, Patton slapped another soldier at a hospital, who, in tears, told the general he was there because of “his nerves,” and that he simply couldn’t “stand the shelling anymore.” Enraged, Patton brandished his white-handled, single-action Colt revolver and bellowed: Your nerves, Hell, you are just a goddamned coward, you yellow son of a bitch. Shut up that goddamned crying. I won’t have these brave men here who have been shot seeing a yellow bastard sitting here crying…You’re a disgrace to the Army and you’re going back to the front lines and you may get shot and killed, but you’re going to fight. If you don’t I’ll stand you up against a wall and have a firing squad kill you on purpose. In fact I ought to shoot you myself, you God-damned whimpering coward.

God was still smiling when he went into the guest room for his suitcase. He looked in the closet and under the perfectly made bed. He even pulled out the drawers of the one armoire on the far side of the room, but couldn’t find it. He was about to go back downstairs and ask Day when he turned down the long hall and walked into Day’s master bedroom. His suitcase was tucked neatly in the corner. He pulled it out but immediately knew it was empty. He looked in the first dresser but those were Day’s clothes. The second identical dresser was on the other side and God did a double take at his few toiletries that were neatly aligned on top. God rubbed his hand on the smooth surface and felt his heart clench at how domestic this looked. His and his dressers…really. God yanked off his T-shirt and threw it in the hamper along with Day’s items. He washed up quickly and went back to his dresser to put on a clean shirt. His mouth dropped when he pulled out the dresser drawer. His shirts were neatly folded and placed in an organized arrangement. God went through all five drawers. His underwear, socks, shirts, sweats, all arranged neatly and in its own place. He dropped down on the bed and thought for a minute. At first he was joking, but Day really was domesticating him. Was God ready for that? Sure he loved Day, he’d take a bullet for him, but was he ready to play house? He pinched the bridge of his nose with his thumb and middle finger at the slight tension forming behind his eyes. God had been completely on his own since he was eighteen. He’d never shared space with anyone—hell, no one had ever wanted to. Fuck. Just last night Day was getting ready to fuck mini Justin Bieber, now he was cooking and cleaning for him and doing his damn laundry. He tried his best to shake off his anxiety. He never used the word love lightly. He meant what he’d said last night. God had only loved three people his entire life and for the past four years only one of them returned that love. Should he really tuck tail and run just because this was new territory? Hell no. All he did was unpack my suitcase. No big deal. He was just being hospitable. Damn sure is better than that seedy hotel. “My boyfriend’s just trying to make me comfortable.” He smirked and tried the term on his tongue again. “I have a boyfriend.” “Get your ass down here and stop overthinking shit! Dinner is getting cold!” Day yelled from the bottom of the stairs.

While Mum was a busy working mother, helping my father in his constituency duties and beyond, Lara became my surrogate mum. She fed me almost every supper I ate--from when I was a baby up to about five years old. She changed my nappies, she taught me to speak, then to walk (which, with so much attention from her, of course happened ridiculously early). She taught me how to get dressed and to brush my teeth. In essence, she got me to do all the things that either she had been too scared to do herself or that just simply intrigued her, such as eating raw bacon or riding a tricycle down a steep hill with no brakes. I was the best rag doll of a baby brother that she could have ever dreamt of. It is why we have always been so close. To her, I am still her little baby brother. And I love her for that. But--and this is the big but--growing up with Lara, there was never a moment’s peace. Even from day one, as a newborn babe in the hospital’s maternity ward, I was paraded around, shown off to anyone and everyone--I was my sister’s new “toy.” And it never stopped. It makes me smile now, but I am sure it is why in later life I craved the peace and solitude that mountains and the sea bring. I didn’t want to perform for anyone, I just wanted space to grow and find myself among all the madness. It took a while to understand where this love of the wild came from, but in truth it probably developed from the intimacy found with my father on the shores of Northern Ireland and the will to escape a loving but bossy elder sister. (God bless her!) I can joke about this nowadays with Lara, and through it all she still remains my closest ally and friend; but she is always the extrovert, wishing she could be on the stage or on the chat show couch, where I tend just to long for quiet times with my friends and family. In short, Lara would be much better at being famous than me. She sums it up well, I think: Until Bear was born I hated being the only child--I complained to Mum and Dad that I was lonely. It felt weird not having a brother or sister when all my friends had them. Bear’s arrival was so exciting (once I’d got over the disappointment of him being a boy, because I’d always wanted a sister!). But the moment I set eyes on him, crying his eyes out in his crib, I thought: That’s my baby. I’m going to look after him. I picked him up, he stopped crying, and from then until he got too big, I dragged him around everywhere.

As I write this, I know there are countless mysteries about the future of business that we’ve yet to unravel. That’s a process that will never end. When it comes to customer success, however, I have achieved absolute clarity on four points. First, technology will never stop evolving. In the years to come, machine learning and artificial intelligence will probably make or break your business. Success will involve using these tools to understand your customers like never before so that you can deliver more intelligent, personalized experiences. The second point is this: We’ve never had a better set of tools to help meet every possible standard of success, whether it’s finding a better way to match investment opportunities with interested clients, or making customers feel thrilled about the experience of renovating their home. The third point is that customer success depends on every stakeholder. By that I mean employees who feel engaged and responsible and are growing their careers in an environment that allows them to do their best work—and this applies to all employees, from the interns to the CEO. The same goes for partners working to design and implement customer solutions, as well as our communities, which provide the schools, hospitals, parks, and other facilities to support us all. The fourth and most important point is this: The gap between what customers really want from businesses and what’s actually possible is vanishing rapidly. And that’s going to change everything. The future isn’t about learning to be better at doing what we already do, it’s about how far we can stretch the boundaries of our imagination. The ability to produce success stories that weren’t possible a few years ago, to help customers thrive in dramatic new ways—that is going to become a driver of growth for any successful company. I believe we’re entering a new age in which customers will increasingly expect miracles from you. If you don’t value putting the customer at the center of everything you do, then you are going to fall behind. Whether you make cars, solar panels, television programs, or anything else, untold opportunities exist. Every company should invest in helping its customers find new destinations, and in blazing new trails to reach them. To do so, we have to resist the urge to make quick, marginal improvements and spend more time listening deeply to what customers really want, even if they’re not fully aware of it yet. In the end, it’s a matter of accepting that your success is inextricably linked to theirs.

Monday, September 17, 1945 We all drove to the airfield in the morning to see Gay and Murnane off in the C-47 /belonging to the Army. Then General Eisenhower and I drove to Munich where we inspected in conjunction with Colonel Dalferes a Baltic displaced persons camp. The Baltic people are the best of the displaced persons and the camp was extremely clean in all respects. Many of the people were in costume and did some folk dances and athletic contest for our benefit. We were both, I think, very much pleased with conditions here. The camp was situated in an old German regular army barracks and they were using German field kitchens for cooking. From the Baltic camp, we drove for about 45 minutes to a Jewish camp in the area of the XX Corps. This camp was established in what had been a German hospital. The buildings were therefore in a good state of repair when the Jews arrived but were in a bad state of repair when we arrived, because these Jewish DP's, or at least a majority of them, have no sense of human relationships. They decline, when practicable, to use latrines, preferring to relive themselves on the floor. The hospital which we investigated was fairly good. They also had a number of sewing machines and cobbler instruments which they had collected, but since they had not collected the necessary parts, they had least fifty sewing machines they could not use, and which could not be used by anyone else because they were holding them. This happened to be the feast of Yom Kippur, so they were all collected in a large wooden building which they called a synagogue. It behooved General Eisenhower to make a speech to them. We entered the synagogue, which was packed with the greatest stinking bunch of humanity I have ever seen. When we got about half way up, the head rabbi, who was dressed in a fur hat similar to that worn by Henry VIII of England, and in a surplice heavily embroidered and very filthy, came down and met the General. A copy of Talmud, I think it is called, written on a sheet and rolled around a stick, was carried by one of the attending physicians. First, a Jewish civilian made a very long speech which nobody seemed inclined to translate. Then General Eisenhower mounted the platform and I went up behind him and he made a short and excellent speech, which was translated paragraph by paragraph. The smell was so terrible that I almost fainted, and actually about three hours later, lost my lunch as the result of remembering it. From here we went to the Headquarters of the XX Corps, where General Craig gave us an excellent lunch which I, however, was unable to partake of, owing to my nausea.

He ran long at the White House, and arrived late to his next meeting with Hillary Clinton, Jake Sullivan and Frank Ruggiero—their first major strategy session on Taliban talks after the secret meeting with A-Rod. She was waiting in her outer office, a spacious room paneled in white and gilt wood, with tasseled blue and pink curtains and an array of colorfully upholstered chairs and couches. In my time reporting to her later, I only ever saw Clinton take the couch, with guests of honor in the large chair kitty-corner to her. She’d left it open for him that day. “He came rushing in. . . . ” Clinton later said. “And, you know, he was saying ‘oh I’m so sorry, I’m so sorry.’ ” He sat down heavily and shrugged off his coat, rattling off a litany of his latest meetings, including his stop-in at the White House. “That was typical Richard. It was, like, ‘I’m doing a million things and I’m trying to keep all the balls in the air,’ ” she remembered. As he was talking, a “scarlet red” flush went up his face, according to Clinton. He pressed his hands over his eyes, his chest heaving. “Richard, what’s the matter?” Clinton asked. “Something horrible is happening,” he said. A few minutes later, Holbrooke was in an ambulance, strapped to a gurney, headed to nearby George Washington University Hospital, where Clinton had told her own internist to prepare the emergency room. In his typically brash style, he’d demanded that the ambulance take him to the more distant Sibley Memorial Hospital. Clinton overruled him. One of our deputies on the SRAP team, Dan Feldman, rode with him and held his hand. Feldman didn’t have his BlackBerry, so he scrawled notes on a State Department expense form for a dinner at Meiwah Restaurant as Holbrooke dictated messages and a doctor assessed him. The notes are a nonlinear stream of Holbrooke’s indomitable personality, slashed through with medical realities. “Call Eric in Axelrod’s office,” the first read. Nearby: “aortic dissection—type A . . . operation risk @ > 50 percent”—that would be chance of death. A series of messages for people in his life, again interrupted by his deteriorating condition: “S”—Secretary Clinton—“why always together for medical crises?” (The year before, he’d been with Clinton when she fell to the concrete floor of the State Department garage, fracturing her elbow.) “Kids—how much love them + stepkids” . . . “best staff ever” . . . “don’t let him die here” . . . “vascular surgery” . . . “no flow, no feeling legs” . . . “clot” . . . and then, again: “don’t let him die here want to die at home w/ his fam.” The seriousness of the situation fully dawning on him, Holbrooke turned to job succession: “Tell Frank”—Ruggiero—“he’s acting.” And finally: “I love so many people . . . I have a lot left to do . . . my career in public service is over.” Holbrooke cracked wise until they put him under for surgery. “Get me anything you need,” he demanded. “A pig’s heart. Dan’s heart.

They're really going to mash the world up this time, the damn fools. When I read that description of the victims of Nagasaki I was sick: "And we saw what first looked like lizards crawling up the hill, croaking. It got lighter and we could see that it was humans, their skin burned off, and their bodies broken where they had been thrown against something." Sounds like something out of a horror story. God save us from doing that again. For the United States did that. Our guilt. My country. No, never again. And then one reads in the papers "Second bomb blast in Nevada bigger than the first! " What obsession do men have for destruction and murder? Why do we electrocute men for murdering an individual and then pin a purple heart on them for mass slaughter of someone arbitrarily labeled "enemy?" Weren't the Russians communists when they helped us slap down the Germans? And now. What could we do with the Russian nation if we bombed it to bits? How could we "rule" such a mass of foreign people - - - we, who don't even speak the Russian language? How could we control them under our "democratic" system, we, who even now are losing that precious commodity, freedom of speech? (Mr. Crockett," that dear man, was questioned by the town board. A supposedly "enlightened" community. All he is is a pacifist. That, it seems, is a crime.) Why do we send the pride of our young men overseas to be massacred for three dirty miles of nothing but earth? Korea was never divided into "North" and "South." They are one people; and our democracy is of no use to those who have not been educated to it. Freedom is not of use to those who do not know how to employ it. When I think of that little girl on the farm talking about her brother - "And he said all they can think of over there is killing those God-damn Koreans." What does she know of war? Of lizard-like humans crawling up a hillside? All she knows is movies and school room gossip. Oh, America's young, strong. So is Russia. And how they can think of atom-bombing each other, I don't know. What will be left? War will come some day now, with all the hothead leaders and articles "What If Women are Drafted?" Hell, I'd sooner be a citizen of Africa than see America mashed and bloody and making a fool of herself. This country has a lot, but we're not always right and pure. And what of the veterans of the first and second world wars? The maimed, the crippled. What good their lives? Nothing. They rot in the hospitals, and we forget them. I could love a Russian boy - and live with him. It's the living, the eating, the sleeping that everyone needs. Ideas don't matter so much after all. My three best friends are Catholic. I can't see their beliefs, but I can see the things they love to do on earth. When you come right down to it, I do believe in the freedom of the individual - but to kill off all the ones who could forge a strong nation? How foolish! Of what good - living and freedom without home, without family, without all that makes life?

As the sun set, I ate a hospital meal and watched TV. Every few minutes, I glanced at the girl on the bed and tried to see Raven. I struggled to remember her smile and laugh. With her face so swollen, she didn’t seem like my love. I worried I’d lost her because I brought Caleb to Ellsberg. Eventually, the nurse showed me how to turn the chair into a pull out bed. I thanked her, but the thing was too damn small for me to fit on. Besides, I didn’t want to sleep until Raven woke up. Finally, I gave into my weird little urge to kiss the sleeping beauty. I needed to know she was okay. Know she wanted me to stay because she still loved me. I felt nervous until her swollen lips twitched into a smile after my kiss. “Tell me a story,” she mumbled while gripping my shirt with her good hand and tugging me into the bed with her. I adjusted our bodies just enough for me to rest next to her. While the position wasn’t comfortable, I finally relaxed at knowing my woman wanted me close. Caressing her battered face with my fingers, I loved how she smiled for me. Even in pain and after a hellish day, she soothed my fears. “Once upon a time,” I said and she smiled again, “there was a lonely fool who wasted one day after another of his life. One day, he met the most fascinating chick and she quickly wrapped the fool around her finger. She loved him in the best way and saved him from himself. He loved her too and only wanted for her to be happy and safe.” Hesitating, I frowned at the sight of her suffering. As if knowing what I was thinking, she reached up and ran a finger of my lips. “More.” “After the evil… let’s call them gnomes because I hate those ugly little fuckers. So, once the gnomes were destroyed, the fool and his lovely savior bought a big house for all the beautiful blond babies they would have together.” As Raven smiled at this idea, my uneasiness faded. “Their kids all had names with a V in them to honor their hot parents.” Raven laughed then moaned at the gesture. Still, she kept smiling for me. “The fool, his beautiful woman, and their army of glorious babies played videogames, bowled, and roller skated. They were always happy and never sad in a town with their friends and family. They all lived happily ever after.” Raven swollen lips smiled enough to show her missing tooth. Even though she was essentially blind with her battered eyes, she knew I’d seen her mouth and covered it with her hand. “You’re beautiful, darling. Nothing will ever change that.” Raven grunted, unconvinced. “There’s more to love about you than your beauty.” Another grunt followed by a hint of a pout. “Sugar, if I got all banged up and my stunning good looks were damaged, you’d still love me, right?” Raven laughed, but said nothing, so I answered for her. “Of course, you would. My amazing personality and giant brain would keep you horny even if my hot body wasn’t at its best.” Laughing harder now, Raven leaned against me. “I liked your story.” “Unlike most fairytales, this one is coming true.

I stopped struggling, going limp in his arms. He reached around us and shoved the door closed, spinning around and facing us toward the kitchen. “I was trying to make you breakfast.” It took a moment for his words and their meaning to sink in. I stared dumbfounded across the room and past the island. There was smoke billowing up from the stove and the window above the sink was wide open. Bowls and spoons littered the island and there was a carton of eggs sitting out. He was trying to cook. He was really bad at it. I started to laugh. The kind of laugh that shook my shoulders and bubbled up hysterically. My heart rate was still out of control, and I took in a few breaths between laughs to try and calm it down. He said something, but I couldn’t hear him because the fire alarm was still going off. I had no doubt half the neighborhood was now awake from the sound. He didn’t bother to put me down, instead hauling me along with him, where he finally set me down, dragged a chair over near the alarm, and climbed up to remove the battery. The noise cut off and the kitchen fell silent. “Well, shit,” he said, staring at the battery in his hand. A giggle escaped me. “Does this always happen when you cook?” He shrugged. “The only time I ever cook is when it’s my turn at the station.” His forehead creased and a thoughtful look came over his face. “The guys are never around when it’s my night to cook. Now I know why.” He snagged a towel off the counter and began waving away the rest of the lingering smoke. I clicked on the vent fan above the stove. There was a pan with half a melted spatula, something that may or may not have once been eggs, and a muffin tin with half-burned, half-raw muffins (how was that even possible?). “Well, this looks…” My words faltered, trying to come up with something positive to say. “Completely inedible?” he finished. I grinned. “You did all this for me?” “I figured after a week of hospital food, you might like something good. Apparently you aren’t going to find that here.” I had the urge to hug him. I kept my feet planted where they were. “Thank you. No one’s ever ruined a pan for me before.” He grinned. “I have cereal. Even I can’t mess that up.” I watched as he pulled down a bowl and poured me some, adding milk. He looked so cute when he handed me the bowl that I lifted the spoon and took a bite. “Best cereal I ever had.” “Damn straight.” I carried it over to the counter and sat down. “After we eat, would you mind taking me to my car? I hope it’s still drivable.” “What about the keys?” “I have a security deposit box at the bank. I keep my spare there in case I ever need them.” “Pretty smart.” “I have a few good ideas now and then.” “Contrary to the way it looks, I do too.” “Thank you for trying to make me breakfast. And for the cereal.” He walked over to the stove and picked up the ruined pan. “You died with honor,” he said, giving it a mock salute. And then he threw the entire thing into the trashcan. I laughed. “You could have washed it, you know.” He made a face. “No. Then I might be tempted to use it again.

Olive,’ Mum said, stroking my fringe. ‘I need you to listen to me, and I need you to be brave.’ Opening my eyes again, I swallowed nervously. ‘What’s happened?’ ‘Your sister didn’t arrive at work today.’ Sukie was a typist for an insurance company in Clerkenwell. She said it was the dullest job ever. ‘Isn’t today Saturday, though?’ I asked. ‘She was due in to do overtime. No one’s seen her since she was with you and Cliff last night. She’s missing.’ ‘Missing?’ I didn’t understand. Mum nodded. The nurse added rather unhelpfully: ‘We’ve had casualties from all over London. It’s been chaos. All you can do is keep hoping for the best.’ It was obvious what she meant. I glanced at Mum, who always took the opposite view in any argument. But she stayed silent. Her hands, though, were trembling. ‘Missing isn’t the same as dead,’ I pointed out. Mum grimaced. ‘That’s true, and I’ve spoken to the War Office: Sukie’s name isn’t on their list of dead or injured but-’ ‘So she’s alive, then. She must be. I saw her in the street talking to a man,’ I said. ‘When she realised I’d followed her she was really furious about it.’ Mum looked at me, at the nurse, at the bump on my head. ‘Darling, you’re concussed. Don’t get overexcited now.’ ‘But you can’t think she’s dead.’ I insisted. ‘There’s no proof, is ther?’ ‘Sometimes it’s difficult to identify someone after…’ Mum faltered. I knew what she couldn’t say: sometimes if a body got blown apart there’d be nothing left to tie a name tag to. It was why we’d never buried Dad. Perhaps if there’d been a coffin and a headstone and a vicar saying nice things, it would’ve seemed more real. This felt different, though. After a big air raid the telephones were often down, letters got delayed, roads blocked. It might be a day or two before we heard from Sukie, and worried though I was, I knew she could look after herself. I wondered if it was part of Mum being ill, this painting the world black when it was grey. My head was hurting again so I lay back against the pillows. I was fed up with this stupid, horrid war. Eighteen months ago when it started, everyone said it’d be over before Christmas, but they were wrong. It was still going on, tearing great holes in people’s lives. We’d already lost Dad, and half the time these days it felt like Mum wasn’t quite here. And now Sukie – who knew where she was? I didn’t realise I was crying again until Mum touched my cheek. ‘It’s not fair,’ I said weakly. ‘War isn’t fair, I’m afraid,’ Mum replied. ‘You only have to walk through this hospital to see we’re not the only ones suffering. Though that’s just the top of the iceberg, believe me. There’s plenty worse going on in Europe.’ I remembered Sukie mentioning this too. She’d got really upset when she told me about the awful things happening to people Hitler didn’t like. She was in the kitchen chopping onions at the time so I wasn’t aware she was crying properly. ‘What sort of awful things?’ I’d asked her. ‘Food shortages, people being driven from their homes.’ Sukie took a deep breath, as if the list was really long. ‘People being attacked for no reason or sent no one knows where – Jewish people in particular. They’re made to wear yellow stars so everyone knows they’re Jews, and then barred from shops and schools and even parts of the towns where they live. It’s heartbreaking to think we can’t do anything about it.’ People threatened by soldiers. People queuing for food with stars on their coats. It was what I’d seen on last night’s newsreel at the cinema. My murky brain could just about remember those dismal scenes, and it made me even more angry. How I hated this lousy war. I didn’t know what I could do about it, a thirteen-year-old girl with a bump on her head. Yet thinking there might be something made me feel a tiny bit better.