Grocery Store Work Quotes

Do you work at the grocery store? Then why are you checking me out?

Jeevan found himself thinking about how human the city is, how human everything is. We bemoaned the impersonality of the modern world, but that was a lie, it seemed to him; it had never been impersonal at all. There had always been a massive delicate infrastructure of people, all of them working unnoticed around us, and when people stop going to work, the entire operation grinds to a halt. No one delivers fuel to the gas stations or the airports. Cars are stranded. Airplanes cannot fly. Trucks remain at their points of origin. Food never reaches the cities; grocery stores close. Businesses are locked and then looted. No one comes to work at the power plants or the substations, no one removes fallen trees from electrical lines. Jeevan was standing by the window when the lights went out.

Writers live twice. They go along with their regular life, are as fas as anyone in the grocery store, crossing the street, getting dressed for work in the morning. But there's another part of them that they have been training. The one that lives every second at a time. That sits down and sees their life again and goes over it. Looks at the texture and details.

they're good fighters, i think proudly as i watch them duke it out. But as the oldest male in the house, it's my duty to break it up. I grab the collar of Carlos's shirt but on Louis's leg and land on the floor with them. Before I can regain my balance, icy cold water is pored on my back. Turning quickly, I catch mi'ama dousing us all, a bucket poised in her fist abouve us while she is wearing her work uniform. She works as a checker for the local grocery store a couple blocks from our house. It doesn't pay a whole heck of a lot, but we don't need much. "Get up" she orders, her fiery attitude out in full force. "Shit, Ma" Carlos says, standing Mi'ama takes what's left in her bucket, sticks her fingers in the icy water, and flicks the liquid in Carlos's face. Luis laughs and before he knows it, he gets flicked with water as well. Will they ever learn? "Any More attitude, Lous?" She asks. "No, ma'am" Louis says, standing as straight as a soilder. "You have any more filthy words to come out of that boca of yours, Carlos?" She dips her hand in the water as a warning. "No, ma'am" echos soldier number two. "And what abot you, Alejandro?" her eyes narrow into slits as she focuses on me "What? I was try'in to break it up" I say innocently, giving her my you-can't-resist-me smile. She flicks water in my face. "That's for not breaking it up sooner. Now get dressed, all of you, and come eat breakfast before school." So much for my you-can't-resist-me smile

I remember one time we were walking into a grocery store and an old man was ringing a bell for the Salvation Army. I asked my dad if we could give him some money and he told me no, that he works hard for his money and he wasn’t about to let me give it away. He said it isn’t his fault that other people don’t want to work. He spent the whole time we were in the grocery store telling me about how people take advantage of the government and until the government stops helping those people by giving them handouts, the problem won’t ever go away… I believed him. That was three years ago and all this time I thought homeless people were homeless because they were lazy or drug addicts or just didn’t want to work like other people. But now I know that’s not true. Sure, some of what he said was true to an extent, but he was using the worst-case scenarios. Not everyone is homeless because they choose to be. They’re homeless because there isn’t enough help to go around. And people like my father are the problem. Instead of helping others, people use the worst-case scenarios to excuse their own selfishness and greed.

I buy onions every time I’m in the grocery store, not because I need them, but because I fear not having an onion when I do need it. Not having an onion in the kitchen is like working with a missing limb.

At cocktail parties, I played the part of a successful businessman's wife to perfection. I smiled, I made polite chit-chat, and I dressed the part. Denial and rationalization were two of my most effective tools in working my way through our social obligations. I believed that playing the roles of wife and mother were the least I could do to help support Tom's career. During the day, I was a puzzle with innumerable pieces. One piece made my family a nourishing breakfast. Another piece ferried the kids to school and to soccer practice. A third piece managed to trip to the grocery store. There was also a piece that wanted to sleep for eighteen hours a day and the piece that woke up shaking from yet another nightmare. And there was the piece that attended business functions and actually fooled people into thinking I might have something constructive to offer. I was a circus performer traversing the tightwire, and I could fall off into a vortex devoid of reality at any moment. There was, and had been for a very long time, an intense sense of despair. A self-deprecating voice inside told me I had no chance of getting better. I lived in an emotional black hole. p20-21, talking about dissociative identity disorder (formerly multiple personality disorder).

WHAT THE LIVING DO Johnny, the kitchen sink has been clogged for days, some utensil probably fell down there. And the Drano won't work but smells dangerous, and the crusty dishes have piled up waiting for the plumber I still haven't called. This is the everyday we spoke of. It's winter again: the sky's a deep, headstrong blue, and the sunlight pours through the open living-room windows because the heat's on too high in here and I can't turn it off. For weeks now, driving, or dropping a bag of groceries in the street, the bag breaking, I've been thinking: This is what the living do. And yesterday, hurrying along those wobbly bricks in the Cambridge sidewalk, spilling my coffee down my wrist and sleeve, I thought it again, and again later, when buying a hairbrush: This is it. Parking. Slamming the car door shut in the cold. What you called that yearning. What you finally gave up. We want the spring to come and the winter to pass. We want whoever to call or not call, a letter, a kiss--we want more and more and then more of it. But there are moments, walking, when I catch a glimpse of myself in the window glass, say, the window of the corner video store, and I'm gripped by a cherishing so deep for my own blowing hair, chapped face, and unbuttoned coat that I'm speechless: I am living. I remember you.

I really wish I was the type of person who owned a Prius and didn’t work fifty hours a week and could spend time in the grocery store reading labels to make sure that there isn’t a drop of gelatin or honey in every single thing I put in my cart at Whole Foods.

Whenever they feel like working, they sit and wait till the feeling passes.

Suppose a boy steals an apple From the tray at the grocery store, And they all begin to call him a thief, The editor, minister, judge, and all the people – «A thief», «a thief», «a thief», wherever he goes. And he can't get work, and he can't get bread Without stealing it, why the boy will steal. It's the way people regard the theft of an apple That makes the boy what he is.

Angel, you got checkout girls in these here grocery stores cain’t feed their own kids right, jazz musicians workin’ for the post office because music don’t pay the charge of admission to a nightclub. You might love your work but one day you wake up and find that your work don’t love you.

So let’s talk a little about April May’s theory of tiered fame. Tier 1: Popularity You are a big deal in your high school or neighborhood. You have a peculiar vehicle that people around town recognize, you are a pastor at a medium-to-large church, you were once the star of the high school football team. Tier 2: Notoriety You are recognized and/or well-known within certain circles. Maybe you’re a preeminent lepidopterist whom all the other lepidopterists idolize. Or you could be the mayor or meteorologist in a medium-sized city. You might be one of the 1.1 million living people who has a Wikipedia page. Tier 3: Working-Class Fame A lot of people know who you are and they are distributed around the world. There’s a good chance that a stranger will approach you to say hi at the grocery store. You are a professional sports player, musician, author, actor, television host, or internet personality. You might still have to hustle to make a living, but your fame is your job. You’ll probably trend on Twitter if you die. Tier 4: True Fame You get recognized by fans enough that it is a legitimate burden. People take pictures of you without your permission, and no one would scoff if you called yourself a celebrity. When you start dating someone, you wouldn’t be surprised to read about it in magazines. You are a performer, politician, host, or actor whom the majority of people in your country would recognize. Your humanity is so degraded that people are legitimately surprised when they find out that you’re “just like them” because, sometimes, you buy food. You never have to worry about money again, but you do need a gate with an intercom on your driveway. Tier 5: Divinity You are known by every person in your world, and you are such a big deal that they no longer consider you a person. Your story is much larger than can be contained within any human lifetime, and your memory will continue long after your earthly form wastes away. You are a founding father of a nation, a creator of a religion, an emperor, or an idea. You are not currently alive.

Single parenting isn’t just being the only one to take care of your kid. It’s not about being able to “tap out” for a break or tag team bath- and bedtime; those were the least of the difficulties I faced. I had a crushing amount of responsibility. I took out the trash. I brought in the groceries I had gone to the store to select and buy. I cooked. I cleaned. I changed out the toilet paper. I made the bed. I dusted. I checked the oil in the car. I drove Mia to the doctor, to her dad's house. I drove her to ballet class if I could find one that offered scholarships and then drove her back home again. I watched every twirl, every jump, and every trip down the slide. It was me who pushed her on the swing, put her to sleep at night, kissed her when she fell. When I sat down, I worried. With the stress gnawing at my stomach, worrying. I worried that my paycheck might not cover bills that month. I worried about Christmas, still four months away. I worried that Mia's cough might become a sinus infection that would keep her out of day care... . I worried that I would have to reschedule work or miss it altogether.

Listen carefully because what I'm going to tell you now is very important, so pay attention, you see, one always walks for a reason, when you walk it's because you're going somewhere, to work, to the grocery store to do your shopping, to your girlfriend's house for a quickie, to walk your dog, and even if you're going nowhere, if you don't have a real destination, there's always a reason for walking, to stretch your legs, to exercise, to ponder your future, whereas one dances for nothing, only for the beauty of dancing, for the form, because one can never tell the dancer from the dance, as Yeats put it so well, the walker always walks for a reason, it's the reason that makes him walk, good or bad, useful or useless, doesn't matter, ah but one dances for no reason, that's what you have to understand if you're going to stay and listen to me, I'm not walking here, I'm dancing, get it, I'm doing acrobatics, I don't tell my stories in order to get somewhere, I tell them for the simple pleasure of telling, no more no less, and if you're listening in order to find out what's going to happen at the end, you're wasting your time, you have to listen just for the pleasure of listening to my voice, to the dancing of my voice if you prefer...

The lady who works in the grocery store at the corner of my block is called Denise, and she's one of America's great unpublished novelists. Over the years she's written forty-two romantic novels, none of which have ever reached the bookstores. I, however, have been fortunate enough to hear the plots of the last twenty-seven of these recounted in installments by the authoress herself every time I drop by the store for a jar of coffee or can of beans, and my respect for Denise's literary prowess knows no bounds. So, naturally enough, when I found myself faced with the daunting task of actually starting the book you now hold in your hands, it was Denise I turned to for advice.

I don’t know whose side you’re on, But I am here for the people Who work in grocery stores that glow in the morning And close down for deep cleaning at night

Playing grocery store is actually better for brain development than a math work sheet with cartoon shopping carts? It has to be some kind of trick. Yet after decades of research, the benefits of play are so thoroughgoing, so dispositive, so well described that the only remaining question is how so many sensible adults sat by and allowed the building blocks of development to become so diminished.

The alternative to soul-acceptance is soul-fatigue. There is a kind of fatigue that attacks the body. When we stay up too late and rise too early; when we try to fuel ourselves for the day with coffee and a donut in the morning and Red Bull in the afternoon; when we refuse to take the time to exercise and we eat foods that clog our brains and arteries; when we constantly try to guess which line at the grocery store will move faster and which car in which lane at the stoplight will move faster and which parking space is closest to the mall, our bodies grow weary. There is a kind of fatigue that attacks the mind. When we are bombarded by information all day at work . . . When multiple screens are always clamoring for our attention . . . When we carry around mental lists of errands not yet done and bills not yet paid and emails not yet replied to . . . When we try to push unpleasant emotions under the surface like holding beach balls under the water at a swimming pool . . . our minds grow weary. There is a kind of fatigue that attacks the will. We have so many decisions to make. When we are trying to decide what clothes will create the best possible impression, which foods will bring us the most pleasure, which tasks at work will bring us the most success, which entertainment options will make us the most happy, which people we dare to disappoint, which events we must attend, even what vacation destination will be most enjoyable, the need to make decisions overwhelms us. The sheer length of the menu at Cheesecake Factory oppresses us. Sometimes college students choose double majors, not because they want to study two fields, but simply because they cannot make the decision to say “no” to either one. Our wills grow weary with so many choices.

I’m happily married, but supposedly the grocery store is a great place for singles to meet. I’m not sure how this works. “I see you got the Charmin there in your cart. It really is more absorbent. Wanna grab a cup of coffee?

I worked in a grocery store my whole life, Honey-girl. I know what lonely housewives think of this.” “I meant the baby, Jerk.” “Attached to me.” “You think you’re cute, don’t you?” “Are you honestly asking me this? I know you’re not debating it.

Try not to look forward 50 years, just do it, and everything you have done in your life will be connected to your future. You are not wasting your time working as a junior designer, or at the grocery store, or automobile sales man, trust me, 100%.

term Lean was coined by John Krafcik in a 1988 article based on his master’s thesis at MIT Sloan School of Management1 and then popularized in The Machine that Changed the World and Lean Thinking. Lean Thinking summarized Womack and Jones’s findings from studying how Toyota operates, an approach that was spearheaded by Taiichi Ohno, codified by Shigeo Shingo, and strongly influenced by the work of W. Edwards Deming, Joseph Juran, Henry Ford, and U.S. grocery stores. Lean Thinking framed Toyota’s

And here we arrive at the core of prostitution: the buyer’s paradox. He both wants and doesn’t want prostitution to be work. He wants to be able to buy sex, but he doesn’t want the woman to behave as if she is being paid to perform the act. The buyer wants prostitution to exist, but he doesn’t want it to resemble prostitution. The more it resembles a routine chore—the more the woman acts like a cashier at a grocery store—the more displeased he becomes. No matter how much he wants her, he knows that she is doing it for the money. He therefore constantly demands something more, something genuine, something real. He wants to possess her whole body, her whole person, her whole Self. The buyer finds himself in a constant state of self-deception, which continually leads him to desire possession of what cannot be bought.

delicate infrastructure of people, all of them working unnoticed around us, and when people stop going to work, the entire operation grinds to a halt. No one delivers fuel to the gas stations or the airports. Cars are stranded. Airplanes cannot fly. Trucks remain at their points of origin. Food never reaches the cities; grocery stores close. Businesses are locked and then looted. No one comes to work at the power plants or the substations, no one removes fallen trees from electrical lines. Jeevan was standing by the window when the lights went out.

We bemoaned the impersonality of the modern world, but that was a lie, it seemed to him; it had never been impersonal at all. There had always been a massive delicate infrastructure of people, all of them working unnoticed around us, and when people stop going to work, the entire operation grinds to a halt. No one delivers fuel to the gas stations or the airports. Cars are stranded. Airplanes cannot fly. Trucks remain at their points of origin. Food never reaches the cities; grocery stores close. Businesses are locked and then looted. No one comes to work at the power plants or the substations, no one removes fallen trees from electrical lines. Jeevan was standing by the window when the lights went out.

I guess you’ll just have to get used to having a police car outside the grocery store, the gym, and wherever it is you go for lunch with your friends,” Jack lectured. “And this goes without saying: you need to be careful. The police surveillance is a precautionary measure, but they can’t be everywhere. You should stick to familiar surroundings, and be vigilant and alert at all times.” “I got it. No walking through dark alleys while talking on my cell phone, no running at night with my iPod, no checking out suspicious noises in the basement.” “I seriously hope you’re not doing any of those things anyway.” “Of course not.” Jack pinned her with his gaze. She shifted against the counter. “Okay, maybe, sometimes, I’ve been known to listen to a Black Eyed Peas song or two while running at night. They get me moving after a long day at work.” Jack seemed wholly unimpressed with this excuse. “Well, you and the Peas better get used to running indoors on a treadmill.” Conscious of Wilkins’s presence, and the fact that he was watching her and Jack with what appeared to be amusement, Cameron bit back her retort. Thirty thousand hotel rooms in the city of Chicago and she picked the one that would lead her back to him.

The word normal would lose all of its meaning if it didn't have an opposite. And if there were no normal people, the world would probably fall apart - because it's normal people who take care of all the normal things like making sure there is food at the grocery store and delivering the mail and putting up traffic lights and making sure our toilets work properly and growing food on farms and flying airplanes safely and making sure the president of the United States has clean suits to wear.

Each moment fully perceived contains eternity. With intuition, trust increases, both in yourself and others. You can see the good reasons for why things happen. You experience less anxiety-producing hopelessness and hopefulness about the past and the future and a more acute awareness of your surroundings. There’s more synchronicity. Inspiration increases. Enthusiasm expands, because when things flow, you feel happy. When you’re happy, creativity and productivity soar and satisfaction becomes profound. For instance, you rush frantically to the grocery store to do the weekly shopping, squeezing in the errand between work, time with your children, and repairs on the house. You could make the experience entertaining and magical if you pay attention to the smells, shapes, and colors of the foods and packages and the emotional tones of the people you meet in the aisles. You might enjoy the smooth motion of your grocery cart or notice exactly which piece of fruit your body wants to select.

Back in Moscow our finest minds are working on the bread supply system, and yet there are such long queues in every bakery and grocery store. Here in London live millions of people, and we have passed today in front of many shops and supermarkets, yet I haven’t seen a single bread queue. Please take me to meet the person in charge of supplying bread to London. I must learn his secret.’ The hosts scratched their heads, thought for a moment, and said: ‘Nobody is in charge of supplying bread to London.

Jimmy Hoffa’s first notoriety in union work was as the leader of a successful strike by the “Strawberry Boys.” He became identified with it. In 1932 the nineteen-year-old Jimmy Hoffa was working as a truck loader and unloader of fresh fruits and vegetables on the platform dock of the Kroger Food Company in Detroit for 32¢ an hour. Twenty cents of that pay was in credit redeemable for groceries at Kroger food stores. But the men only got that 32¢ when there was work to do. They had to report at 4:30 P.M. for a twelve-hour shift and weren’t permitted to leave the platform. When there were no trucks to load or unload, the workers sat around without pay. On one immortal hot spring afternoon, a load of fresh strawberries arrived from Florida, and the career of the most famous labor leader in American history was launched. Hoffa gave a signal, and the men who would come to be known as the Strawberry Boys refused to move the Florida strawberries into refrigerator cars until their union was recognized and their demands for better working conditions were met.

A classic study by Columbia’s Sheena Iyengar and Mark Lepper monitored the behavior of consumers in a grocery store. One day, the store set up a sampling table with 6 different kinds of jam, and customers loved it; another day, the store set up a table with 24 different kinds of jam, and it was even more popular than the first. The surprise came at the cash register: Customers who’d chosen among 6 jams were 10 times more likely to actually buy a jar of jam than customers who’d chosen among 24! It was fun to sample 24 flavors, it seems, but painful to pick among them. The choice was paralyzing.

Riley shook her head. “I married Brad after I got my Associate's degree in culinary arts. I worked in the Bakery at the same grocery store as Brad, and now I'm a stay at home mom.” She paused. “If you remember my senior yearbook, I was voted most likely to be the best mom.” “Oh, you have time yet.” Stella joked and Riley backhanded her in the ribs. “You're an awesome mom. Be glad you haven't proven anyone wrong. It's not all it's cracked up to be.” She paused. “That same yearbook said I'd be in prison with a wife named Roberta.” ~Conversation between Riley and Stella, "Sugar and Spies: Spy Sisters Book 1

He – and it implicitly is a he – doesn’t need to concern himself with taking care of children and elderly relatives, of cooking, of cleaning, of doctor’s appointments, and grocery shopping, and grazed knees, and bullies, and homework, and bath-time and bedtime, and starting it all again tomorrow. His life is simply and easily divided into two parts: work and leisure. But a workplace predicated on the assumption that a worker can come into work every day, at times and locations that are wholly unrelated to the location or opening hours of schools, childcare centres, doctors and grocery stores, simply doesn’t work for women.

It was so easy to get caught up in the day to day grind. In the little dramas of work, in the trips to the grocery store, in the hours of mindless vegging in front of the television. You could live your life that way, always caught up in the next thing. Always thinking of tomorrow, of your future, of the next paycheck. Never stopping to appreciate the moment you had now. Never stopping to appreciate the friends and family and love and laughter that existed in every single day of your life. Life could just pass you by like that, without you really noticing the good. And it was a shame if it did. It was a sin, if you let it go like that.

That hundreds of millions of people believe that a man named Noah built an ark and put all of the world's species onto it two-by-two, that those species included dinosaurs—even though dinosaurs and man are separated by millions of years—that these people want this taught as science, that they want to get onto every school board and into every legislature to ensure that their view prevails, and that the mainstream media of a modern society continues to take this seriously, may only mildly annoy one smart person, perhaps one who grew up in religion and is tempted to give religion a pass. But it will seriously outrage—and almost derange—another smart person who is convinced that these views always come with an authoritarian edge and a coercive public agenda. It will likewise strike a smart person as a ludicrous claim that the collectivist farms in her country are working beautifully when there is no food to be found on the shelves of any grocery store anywhere or to claim that a certain corporation is a mighty source for good and innovation when it is paying its employees peanuts and freely polluting. Misrepresentations of this sort affect our brain and our nervous system. They are an assault on our senses as well as our sense of right and wrong, and they bring pain and distress.

they rounded us all up for interrogation. They wanted names and crimes and we gave them both in droves. One guy I knew just listed off everyone who worked on his old block. A week later the incursion force went and rounded up a bunch of accountants and butchers and grocery store clerks. Eventually, it got to be that the Blues had so much unreliable information on their hands, they had to let all those people go. But it was like a snake eating its own tail—by the time they got around to emptying those detention camps, they’d already turned most of the people there into exactly what they’d needed them to be in the first place. I always said the camps at Sugarloaf were the best recruiters the

The wonderful science behind taking the chastity pill is to preserve honor, respect, purity and worth. Again, the value of a woman’s future is dependent on how well she blocks any advances, foul balls, interceptions or explorations. It’s no surprise I question everything. What does going to the movies have to do with my vagina? What does going to the grocery store at ten pm at night to pick up a package of brownie mix have to do with my vagina? Why is ok for me not to go to a high school football game? Does wearing a tank top instead of a short sleeve shirt compromise my vagina shield? Do I have an Anti-Vagina Defense security chip installed on me that I’m not aware of, one that only works with loose clothing?

Katsuobushi is dried bonito, or skipjack tuna (Katsuwonus pelamis). Chunks of the fish are smoked and dried into hard blocks, which keep for several months. Along with kombu, katsuobushi is the other main ingredient used in making dashi. Throwing the whole block of fish in the water won't work; it must first be shaved into flakes with a tool that resembles an inverted carpenter's plane. However, almost no one actually prepares the flakes by hand anymore; home cooks buy bags of them at the grocery store or use instant powder preparations instead. Although bonito is the most popular type of dried fish for making dashi, many others are used as well, such as mackerel (sababushi), bluefin tuna (magurobushi), and sardines (niboshi).

I’m surprised that Phillip worked so fast,” Gwen said. “He’s never seemed all that romantic to me.” “Well, he doesn’t show that side to you, Gwen. You’re like a sister to him.” Gwen smiled. “Are you saying he’s shown that side of himself to you?” “Not directly,” Martin said, just defensively enough to make it clear he was in on the joke. “But I know it’s there. Guys like Phillip are like, hmm . . . You know those cheap frozen chicken pot pies you get from the grocery store? Phillip’s like one of those. He’s all bland and beige on the surface, a little bit flaky too, but underneath, on the inside, he’s a scalding hot, bubbling mass of passion and gravy. And peas.” “And chicken?” Gwen offered. “Less than you’d think,” Martin said.

Be an epic goofball. Seriously. Praise be to Pokemon Go for getting people out and doing stuff again. For about five minutes, Pokemon Go was beating out porn in internet usage. That’s crazy awesome. Who knows what the fuck the new hot thing will be by the time you are reading this book, but I am all in for anything that gives us permission to be epic goofballs. I will talk in a crazy accent, wear weird t-shirts (I love buying t-shirts from the boys’ section of the store) to work (the benefit of being self-employed… I set the dress code), dance with my waiter in the middle of the restaurant (thanks, Paul!), and have my husband (a deeply patient man) push me through the grocery store parking lot while I stand on the shopping cart.

A wealth of research confirms the importance of face-to-face contact. One experiment performed by two researchers at the University of Michigan challenged groups of six students to play a game in which everyone could earn money by cooperating. One set of groups met for ten minutes face-to-face to discuss strategy before playing. Another set of groups had thirty minutes for electronic interaction. The groups that met in person cooperated well and earned more money. The groups that had only connected electronically fell apart, as members put their personal gains ahead of the group’s needs. This finding resonates well with many other experiments, which have shown that face-to-face contact leads to more trust, generosity, and cooperation than any other sort of interaction. The very first experiment in social psychology was conducted by a University of Indiana psychologist who was also an avid bicyclist. He noted that “racing men” believe that “the value of a pace,” or competitor, shaves twenty to thirty seconds off the time of a mile. To rigorously test the value of human proximity, he got forty children to compete at spinning fishing reels to pull a cable. In all cases, the kids were supposed to go as fast as they could, but most of them, especially the slower ones, were much quicker when they were paired with another child. Modern statistical evidence finds that young professionals today work longer hours if they live in a metropolitan area with plenty of competitors in their own occupational niche. Supermarket checkouts provide a particularly striking example of the power of proximity. As anyone who has been to a grocery store knows, checkout clerks differ wildly in their speed and competence. In one major chain, clerks with differing abilities are more or less randomly shuffled across shifts, which enabled two economists to look at the impact of productive peers. It turns out that the productivity of average clerks rises substantially when there is a star clerk working on their shift, and those same average clerks get worse when their shift is filled with below-average clerks. Statistical evidence also suggests that electronic interactions and face-to-face interactions support one another; in the language of economics, they’re complements rather than substitutes. Telephone calls are disproportionately made among people who are geographically close, presumably because face-to-face relationships increase the demand for talking over the phone. And when countries become more urban, they engage in more electronic communications.

As I gaze through the lens at a life’s worth of moments, a plate of Barilla spaghetti and a reprimand from my beloved sister are seemingly unimportant, but it filled in my heart from such a young age. This was one of my first introductions to shame. The same shame would keep coming as years went on. There was a whole system, I saw, that wasn’t about being good or even just being. It was about authority, with rules we are not born knowing. If this was how the world worked, I was in for a rough ride. We don’t know what stains a pure heart. We may not remember all those times, when we follow the wrong woman in the grocery store and reach for her hand and feel the red-hot shame for this understandable error. By the time we reach adulthood, we are so accustomed to being here that we forget how big everything used to be. The trespasses that to us seem light once felt like life and death.

Work" I laid telephone line, then cable when it came along. I pulled T-shirts off a silk-screen press. I cleaned offices in buildings thirty-five floors high. I filed the metal edges of grease fryers hot off a welding line. I humped sod in townhouse complexes, and when it became grass I cut it. I sorted mail. I washed police cars, and then I changed their oil. I installed remotes on gas meters so a truck could simply drive down the street and get the readings. I set posts and put up fences, wood and chain link. Five a.m. at the racetrack, I walked hot horses after their exercise. I bathed them. I mopped and swept aisles in a grocery store. Eventually, I stocked shelves. I corrected errors on mortgage papers for a bank. I racked tables in a pool hall. There’s more I’m not telling you. All of this befell me as an adult. As a kid, I cut neighbors’ lawns and delivered newspapers, and I watched after little kids while their parents worked. I painted houses. I collected frogs from ponds and sold them to pet stores. And so on. At fifteen, I went for a busboy position at an all-night diner, but they told me to come back when I turned sixteen. I did. Sometimes, on top of one, I took a second job. It gave me just enough time to sleep between the two. And eat. My father worked, harder than I did, and then he died. Then I worked harder. My mother said, “You’re the man of the house now.” I was seventeen. She kept an eye on me, to make sure I worked. I did. You've just read about all that. Eventually she died, too. I watched my social security numbers grow. I have a pretty good lump. I could leave it to somebody, a spouse or dependent. But there's no one. I have no plan to spend it, but I’ve paid into it. Today I quit my job, my jobs. I had them all written down, phone numbers too, and I called them. You should have seen me, dialing and dialing, crossing names off the list as I went. Some of them I called sounded angry. Some didn’t remember me, and a few didn’t answer. Others had answering machines, but I told the machines I quit anyway. I think about my father. How he worked. I sit by the phone now, after quitting all my jobs, and wish he could see this. A blank calendar on the wall. A single bulb hanging over my head, from a single cord, like the one he wrapped around his neck just before he died.

Thus, no matter where you live in New York City, you will find within a block or two a grocery store, a barbershop, a newsstand and shoeshine shack, an ice-coal-and-wood cellar (where you write your order on a pad outside as you walk by), a dry cleaner, a laundry, a delicatessen (beer and sandwiches delivered at any hour to your door), a flower shop, an undertaker's parlor, a movie house, a radio-repair shop, a stationer, a haberdasher, a tailor, a drug-store, a garage, a tearoom, a saloon, a hardware store, a liquor store, a shoe-repair shop. Every block or two, in most residential sections of New York, is a little main street. A man starts for work in the morning and before he has gone two hundred yards he has completed half a dozen missions: bought a paper, left a pair of shoes to be soled, picked up a pack of cigarettes, ordered a bottle of whiskey to be dispatched in the opposite direction against his home-coming, written a message to the unseen forces of the wood cellar, and notified the dry cleaner that a pair of trousers awaits call. Homeward bound eight hours later, he buys a bunch of pussy willows, a Mazda bulb, a drink, a shine-- all between the corner where he steps off the bus and his apartment.

The biggest fear for homeschooled children is that they will be unable to relate to their peers, will not have friends, or that they will otherwise be unable to interact with people in a normal way. Consider this: How many of your daily interactions with people are solely with people of your own birth year?  We’re not considering interactions with people who are a year or two older or a year or two younger, but specifically people who were born within a few months of your birthday. In society, it would be very odd to section people at work by their birth year and allow you to interact only with persons your same age. This artificial constraint would limit your understanding of people and society across a broader range of ages. In traditional schools, children are placed in grades artificially constrained by the child’s birth date and an arbitrary cut-off day on a school calendar. Every student is taught the same thing as everyone else of the same age primarily because it is a convenient way to manage a large number of students. Students are not grouped that way because there is any inherent special socialization that occurs when grouping children in such a manner. Sectioning off children into narrow bands of same-age peers does not make them better able to interact with society at large. In fact, sectioning off children in this way does just the opposite—it restricts their ability to practice interacting with a wide variety of people. So why do we worry about homeschooled children’s socialization?  The erroneous assumption is that the child will be homeschooled and will be at home, schooling in the house, all day every day, with no interactions with other people. Unless a family is remotely located in a desolate place away from any form of civilization, social isolation is highly unlikely. Every homeschooling family I know involves their children in daily life—going to the grocery store or the bank, running errands, volunteering in the community, or participating in sports, arts, or community classes. Within the homeschooled community, sports, arts, drama, co-op classes, etc., are usually sectioned by elementary, pre-teen, and teen groupings. This allows students to interact with a wider range of children, and the interactions usually enhance a child’s ability to interact well with a wider age-range of students. Additionally, being out in the community provides many opportunities for children to interact with people of all ages. When homeschooling groups plan field trips, there are sometimes constraints on the age range, depending upon the destination, but many times the trip is open to children of all ages. As an example, when our group went on a field trip to the Federal Reserve Bank, all ages of children attended. The tour and information were of interest to all of the children in one way or another. After the tour, our group dined at a nearby food court. The parents sat together to chat and the children all sat with each other, with kids of all ages talking and having fun with each other. When interacting with society, exposure to a wider variety of people makes for better overall socialization. Many homeschooling groups also have park days, game days, or play days that allow all of the children in the homeschooled community to come together and play. Usually such social opportunities last for two, three, or four hours. Our group used to have Friday afternoon “Park Day.”  After our morning studies, we would pack a picnic lunch, drive to the park, and spend the rest of the afternoon letting the kids run and play. Older kids would organize games and play with younger kids, which let them practice great leadership skills. The younger kids truly looked up to and enjoyed being included in games with the older kids.

was my first indication that the policies of Mamaw’s “party of the working man”—the Democrats—weren’t all they were cracked up to be. Political scientists have spent millions of words trying to explain how Appalachia and the South went from staunchly Democratic to staunchly Republican in less than a generation. Some blame race relations and the Democratic Party’s embrace of the civil rights movement. Others cite religious faith and the hold that social conservatism has on evangelicals in that region. A big part of the explanation lies in the fact that many in the white working class saw precisely what I did, working at Dillman’s. As far back as the 1970s, the white working class began to turn to Richard Nixon because of a perception that, as one man put it, government was “payin’ people who are on welfare today doin’ nothin’! They’re laughin’ at our society! And we’re all hardworkin’ people and we’re gettin’ laughed at for workin’ every day!”20 At around that time, our neighbor—one of Mamaw and Papaw’s oldest friends—registered the house next to ours for Section 8. Section 8 is a government program that offers low-income residents a voucher to rent housing. Mamaw’s friend had little luck renting his property, but when he qualified his house for the Section 8 voucher, he virtually assured that would change. Mamaw saw it as a betrayal, ensuring that “bad” people would move into the neighborhood and drive down property values. Despite our efforts to draw bright lines between the working and nonworking poor, Mamaw and I recognized that we shared a lot in common with those whom we thought gave our people a bad name. Those Section 8 recipients looked a lot like us. The matriarch of the first family to move in next door was born in Kentucky but moved north at a young age as her parents sought a better life. She’d gotten involved with a couple of men, each of whom had left her with a child but no support. She was nice, and so were her kids. But the drugs and the late-night fighting revealed troubles that too many hillbilly transplants knew too well. Confronted with such a realization of her own family’s struggle, Mamaw grew frustrated and angry. From that anger sprang Bonnie Vance the social policy expert: “She’s a lazy whore, but she wouldn’t be if she was forced to get a job”; “I hate those fuckers for giving these people the money to move into our neighborhood.” She’d rant against the people we’d see in the grocery store: “I can’t understand why people who’ve worked all their lives scrape by while these deadbeats buy liquor and cell phone coverage with our tax money.

Say you live five miles from the grocery store. When you need food, you hop in your car, and fifteen minutes later you’re buying groceries. One day on your way to the grocery store you get stopped by a train. You’re delayed five additional minutes. The whole time you’re waiting for the train to pass, you’re irritated by the delay. You forget the fact that before cars were invented, a five-mile trip to the store could take a whole day. “Or how about the student who’s working on a research paper for a class assignment. Because of a slow internet connection, it takes him thirty more minutes to look up and download the necessary information for his paper. He’s peeved by the delay. He’s forgotten that before the Internet, he would’ve had to motor over to the library, look up books in an archaic card file system, find the books in the library stacks, then search through the books for his information. A process that could take hours. “But the quintessential example of this phenomenon is the microwave. Whereas in the past it might take twenty to thirty minutes to cook or heat food in a conventional oven, the same outcome can be derived with a microwave oven in less than two minutes. Yet we stand at the microwave tapping our toe impatiently waiting for those two minutes to conclude, frustrated by how long it’s taking. “Which is why I say today’s world suffers from a serious case of the Microwave Syndrome.

It would be grotesque to compare what has happened to workers in the West to what has happened to the Native peoples of the Americas, who have survived a genocide and more than a century of persecution. But while I researched this book, I spent some time in the Rust Belt. A few weeks before the U.S. presidential election in 2016, I went to Cleveland to try to get the vote out to stop Donald Trump from being elected. One afternoon I walked down a street in the southwest of the city where a third of the houses had been demolished by the authorities, a third were abandoned, and third still had people living in them, cowering, with steel guards on their windows. I knocked on a door, and a woman answered who, from looking at her, I would have guessed was fifty-five. She began to rage—how terrified she was of her neighbors, how the kids in the area “have got to go,” how she was desperate for anyone who would make things better, how there wasn’t even a grocery store anywhere nearby any more and she had to take three buses just to get food. She mentioned in passing that she was thirty-seven years old, which took me aback. And then she said something that stayed with me long after the election. She described what the area was like when her grandparents lived there, and you could work in a factory and have a middle-class life—and she made a verbal slip. She meant to say “when I was young.” What she actually said was “when I was alive.

The pan dulce was perfect, and it gave Anna an idea. Talking to Lila about her favorite memories of her mother had shaken loose parts of the past she had either forgotten or overlooked. Like the songs her mother would sing as she cooked the one and only thing she ever cooked; like that time they visited the family coffee estate and Mum shot a rampaging wild boar and then they cooked and ate it later that night; like the smell of rain in the forest; like the fat, sour gooseberries they would pick off the trees; like fresh peppercorns straight off the vine; like countless other jumbled memories and smells and tastes and sounds that had been tucked away in some corner of her mind gathering dust for so long. Mum's favorite dish, the one and only thing she ever cooked. I'm going to make it. Anna had never learned how to make it, because she had always arrogantly assumed her mother would be around forever, but she had eaten it so many times that she was sure she could recreate it by memory and taste alone. This is it. Her favorite food. She would have to thank Lila for the inspiration later. This was the connection she had been afraid she would never find. It was a way to hold on to everything she had lost. "Can I borrow your wallet, Dad?" Excited for the first time in what felt like months, Anna rushed out to the neighborhood grocery store and picked out the ingredients she hoped would work. Curry leaves, bay leaves, whole black peppercorns, turmeric, ginger, garlic, green chilies, red chilies, limes, honey, and, finally, a fresh shoulder of pork.

I just realized I know nothing about you. Do you have a family? Where are you from?” The idea that I just invited a relative stranger, who owns nothing, to live in my apartment gave me a stomachache, but the weird thing was that I felt like I had known him forever. “I’m from Detroit; my entire family still lives there. My mom works in a bakery at a grocery store and my dad is a retired electrician. I have twelve brothers and sisters.” “Really? I’m an only child. I can’t imagine having a huge family like that—it must have been awesome!” Relaxing his stance, he leaned his tattooed forearm onto the dresser and crossed his feet. Jackson came over and sat next to him. Will unconsciously began petting Jackson’s head. It made my heart warm. “Actually, I don’t have twelve brothers and sisters. I have one brother and eleven sisters.” He paused. “I’m dead serious. My brother Ray is the oldest and I’m the youngest with eleven girls in between. I swear my parents just wanted to give Ray a brother, so they kept having more babies. By the time I was born, Ray was sixteen and didn’t give a shit. On top of it, they all have R names except me. It’s a f**king joke.” “You’re kidding? Name ‘em,” I demanded. In a super-fast voice Will recited, “Raymond, Reina, Rachelle, Rae, Riley, Rianna, Reese, Regan, Remy, Regina, Ranielle, Rebecca, and then me, Will.” “Surely they could have figured out another R name?” “Well my brother was named after my dad, so my mom felt like I should be named after someone too, being the only other boy and all. So I was named after my grandfather… Wilbur Ryan.” “Oh my god!” I burst into laughter. “Your name is Wilbur?” “Hey, woman, that’s my poppy’s name, too.” Still giggling, I said, “I’m sorry, I just expected William.” “Yeah, it’s okay. Everyone does.” He smiled and winked at me again.

Sometimes our need clouds our ability to develop perspective. Being needy is kind of like losing your keys. You become desperate and search everywhere. You search in places you know damn well what you are looking for could never be. The more frantic you become in trying to find them the less rational you are in your search. The less rational you become the more likely you'll be searching in a way that actually makes finding what you want more difficult. You go back again and again to where you want them to be, knowing that there is no way in hell that they are there. There is a lot of wasted effort. You lose perspective of your real goal, let's say it's go to the grocery store, and instead of getting what you need -nourishment, you frantically chase your tail growing more and more confused and angry and desperate. You are mad at your keys, you are mad at your coat pockets for not doing their job. You are irrational. You could just grab the spare set, run to the grocery store and get what you need, have a sandwich, calm down and search at your leisure. But you don't. Where ARE your keys?! Your desperation is skewing your judgement. But you need to face it, YOUR keys are not in HIS pocket. You know your keys are not there. You have checked several times. They are not there. He is not responsible for your keys. You are. He doesn't want to be responsible for your keys. Here's the secret: YOU don't want to be responsible for your keys. If you did you would be searching for them in places they actually have a chance of being. Straight boys don't have your keys. You have tried this before. They may have acted like they did because they wanted you to get them somewhere or you may have hoped they did because you didn't want to go alone but straight boys don't have your keys. Straight boys will never have your keys. Where do you really want to go? It sounds like not far. If going somewhere was of importance you would have hung your keys on the nail by the door. Sometimes it's pretty comfortable at home. Lonely but familiar. Messy enough to lose your keys in but not messy enough to actually bother to clean house and let things go. Not so messy that you can't forget about really going somewhere and sit down awhile and think about taking a trip with that cute guy from work. Just a little while longer, you tell yourself. His girlfriend can sit in the backseat as long as she stays quiet. It will be fun. Just what you need. And really isn't it much safer to sit there and think about taking a trip than accepting all the responsibility of planning one and servicing the car so that it's ready and capable? Having a relationship consists of exposing yourself to someone else over and over, doing the work and sometimes failing. It entails being wrong in front of someone else and being right for someone too. Even if you do find a relationship that other guy doesn't want to be your chauffeur. He wants to take turns riding together. He may occasionally drive but you'll have to do some too. You will have to do some solo driving to keep up your end of the relationship. Boyfriends aren't meant to take you where you want to go. Sometimes they want to take a left when you want to go right. Being in a relationship is embarking on an uncertain adventure. It's not a commitment to a destination it is just a commitment to going together. Maybe it's time to stop telling yourself that you are a starcrossed traveler and admit you're an armchair adventurer. You don't really want to go anywhere or you would venture out. If you really wanted to know where your keys were you'd search in the most likely spot, down underneath the cushion of that chair you've gotten so comfortable in.

I have always been a teller of stories. When I was a young girl, my mother carried me out of a grocery store as I screamed about toes in the produce aisle. Concerned women turned and watched as I kicked the air and pounded my mother’s slender back. “Potatoes!” she corrected when we got back to the house. “Not toes!” She told me to sit in my chair—a child-sized thing, built for me—until my father returned. But no, I had seen the toes, pale and bloody stumps, mixed in among those russet tubers. One of them, the one that I had poked with the tip of my index finger, was cold as ice, and yielded beneath my touch the way a blister did. When I repeated this detail to my mother, something behind the liquid of her eyes shifted quick as a startled cat. “You stay right there,” she said. My father returned from work that evening, and listened to my story, each detail. “You’ve met Mr. Barns, have you not?” he asked me, referring to the elderly man who ran this particular market. I had met him once, and I said so. He had hair white as a sky before snow, and a wife who drew the signs for the store windows. “Why would Mr. Barns sell toes?” my father asked. “Where would he get them?” Being young, and having no understanding of graveyards or mortuaries, I could not answer. “And even if he got them somewhere,” my father continued, “what would he have to gain by selling them amongst the potatoes?” They had been there. I had seen them with my own eyes. But beneath the sunbeam of my father’s logic, I felt my doubt unfurl. “Most importantly,” my father said, arriving triumphantly at his final piece of evidence, “why did no one notice the toes except for you?” As a grown woman, I would have said to my father that there are true things in this world observed only by a single set of eyes. As a girl, I consented to his account of the story, and laughed when he scooped me from the chair to kiss me and send me on my way.

Those who are willing to work for change, and make changes, too often do so only for the sake of their own liberation, without much thought to the oppression of others—especially other species. Feminists lobby against sex wage discrepancies, gays fight homophobic laws, and the physically challenged demand greater access—each fighting for injustices that affect their lives, and/or the lives of their loved ones. Yet these dedicated activists usually fail to make even a slight change in their consumer choices for the sake of other much more egregiously oppressed and exploited individuals. While it is important to fight for one’s own liberation, it is counterproductive (not to mention selfish and small minded) to fight for one’s own liberation while willfully continuing to oppress others who are yet lower on the rungs of hierarchy. While fighting for liberation, it makes no sense for feminists to trample on gays, for gays to trample on the physically challenged, or for the physically challenged to trample on feminists. It also makes no sense for any of these social justice activists to willfully exploit factory farmed animals. Can we not at least avoid exploiting and dominating others while working for our personal liberation? Those who seek greater justice—whatever their cause—must make choices that diminish the cruel exploitation of others. As a matter of consistency and solidarity, social justice activists must reject dairy products, eggs, and flesh. There is no other industry as cruel and oppressive as factory farming. With regard to numbers affected, extent and length of suffering, and numbers of premature deaths, no other industry can even approach factory farming. Billions of individuals are exploited from genetically engineered birth, through excruciating confinement, to conveyor belt dismemberment. Consequently, there is no industry more appropriate for social justice activists to boycott. Even if we aren’t prepared to take a public stand, or take on another cause, we must at least make a private commitment on behalf of cows, pigs, and hens by leaving animal products on the shelf at the grocery store.

Give us an idea of…” Noya Baram rubs her temples. “Oh, well.” Augie begins to stroll around again. “The examples are limitless. Small examples: elevators stop working. Grocery-store scanners. Train and bus passes. Televisions. Phones. Radios. Traffic lights. Credit-card scanners. Home alarm systems. Laptop computers will lose all their software, all files, everything erased. Your computer will be nothing but a keyboard and a blank screen. “Electricity would be severely compromised. Which means refrigerators. In some cases, heat. Water—well, we have already seen the effect on water-purification plants. Clean water in America will quickly become a scarcity. “That means health problems on a massive scale. Who will care for the sick? Hospitals? Will they have the necessary resources to treat you? Surgical operations these days are highly computerized. And they will not have access to any of your prior medical records online. “For that matter, will they treat you at all? Do you have health insurance? Says who? A card in your pocket? They won’t be able to look you up and confirm it. Nor will they be able to seek reimbursement from the insurer. And even if they could get in contact with the insurance company, the insurance company won’t know whether you’re its customer. Does it have handwritten lists of its policyholders? No. It’s all on computers. Computers that have been erased. Will the hospitals work for free? “No websites, of course. No e-commerce. Conveyor belts. Sophisticated machinery inside manufacturing plants. Payroll records. “Planes will be grounded. Even trains may not operate in most places. Cars, at least any built since, oh, 2010 or so, will be affected. “Legal records. Welfare records. Law enforcement databases. The ability of local police to identify criminals, to coordinate with other states and the federal government through databases—no more. “Bank records. You think you have ten thousand dollars in your savings account? Fifty thousand dollars in a retirement account? You think you have a pension that allows you to receive a fixed payment every month?” He shakes his head. “Not if computer files and their backups are erased. Do banks have a large wad of cash, wrapped in a rubber band with your name on it, sitting in a vault somewhere? Of course not. It’s all data.” “Mother of God,” says Chancellor Richter, wiping his face with a handkerchief.

They heard Hugo ask if the plan for the hors d'oeuvres was still in operation, and they heard Colette ask about plucking the feathers off crows, and they heard Kevin complain that he didn't know whether to hold the birdpaper in his right hand or his left hand, and they heard Mr. Lesko insult Mrs. Morrow, and the bearded man sing a song to the woman with the crow-shaped hat, and they heard a man call for Bruce and a woman call for her mother and dozens of people whisper to and shout at, argue with and agree upon, angrily accuse and meekly defend, furiously compliment and kindly insult dozens of other people, both inside and outside the Hotel Denouement, whose names the Baudelaires recognized, forgot, and had never heard before. Each story had its story, and each story's story was unfathomable in the Baudelaire orphans' short journey, and many of the stories' stories are unfathomable to me, even after all these lonely years and all this lonely research. Perhaps some of these stories are clearer to you, because you have spied upon the people involved. Perhaps Mrs. Bass has changed her name and lives near you, or perhaps Mr. Remora's name is the same, and he lives far away. Perhaps Nero now works as a grocery store clerk, or Geraldine Julienne now teaches arts and crafts. Perhaps Charles and Sir are no longer partners, and you have had the occasion to study one of them as he sat across from you on a bus, or perhaps Hugo, Colette, and Kevin are still comrades, and you have followed these unfathomable people after noticing that one of them used both hands equally. Perhaps Mr. Lesko is now your neighbor, or Mrs. Morrow is now your sister, or your mother, or your aunt or wife or even your husband. Perhaps the noise you hear outside your door is a bearded man trying to climb into your window, or perhaps it is a woman in a crow-shaped hat hailing a taxi. Perhaps you have spotted the managers of the Hotel Denouement, or the judges of the High Court, or the waiters of Cafe Salmonella or the Anxious Clown, or perhaps you have met an expert on injustice or become one yourself. Perhaps the people in your unfathomable life, and their unfathomable stories, are clear to you as you make your way in the world, but when the elevator stopped for the last time, and the doors slid open to reveal the tilted roof of the Hotel Denouement, the Baudelaires felt as if they were balancing very delicately on a mysterious and perplexing heap of unfathomable mysteries.

told my people that I wanted only the best, whatever it took, wherever they came from, whatever it cost. We assembled thirty people, the brightest cybersecurity minds we have. A few are on loan, pursuant to strict confidentiality agreements, from the private sector—software companies, telecommunications giants, cybersecurity firms, military contractors. Two are former hackers themselves, one of them currently serving a thirteen-year sentence in a federal penitentiary. Most are from various agencies of the federal government—Homeland Security, CIA, FBI, NSA. Half our team is devoted to threat mitigation—how to limit the damage to our systems and infrastructure after the virus hits. But right now, I’m concerned with the other half, the threat-response team that Devin and Casey are running. They’re devoted to stopping the virus, something they’ve been unable to do for the last two weeks. “Good morning, Mr. President,” says Devin Wittmer. He comes from NSA. After graduating from Berkeley, he started designing cyberdefense software for clients like Apple before the NSA recruited him away. He has developed federal cybersecurity assessment tools to help industries and governments understand their preparedness against cyberattacks. When the major health-care systems in France were hit with a ransomware virus three years ago, we lent them Devin, who was able to locate and disable it. Nobody in America, I’ve been assured, is better at finding holes in cyberdefense systems or at plugging them. “Mr. President,” says Casey Alvarez. Casey is the daughter of Mexican immigrants who settled in Arizona to start a family and built up a fleet of grocery stores in the Southwest along the way. Casey showed no interest in the business, taking quickly to computers and wanting to join law enforcement. When she was a grad student at Penn, she got turned down for a position at the Department of Justice. So Casey got on her computer and managed to do what state and federal authorities had been unable to do for years—she hacked into an underground child-pornography website and disclosed the identities of all the website’s patrons, basically gift-wrapping a federal prosecution for Justice and shutting down an operation that was believed to be the largest purveyor of kiddie porn in the country. DOJ hired her on the spot, and she stayed there until she went to work for the CIA. She’s been most recently deployed in the Middle East with US Central Command, where she intercepts, decodes, and disrupts cybercommunications among terrorist groups. I’ve been assured that these two are, by far, the best we have. And they are about to meet the person who, so far, has been better. There is a hint of reverence in their expressions as I introduce them to Augie. The Sons of Jihad is the all-star team of cyberterrorists, mythical figures in that world. But I sense some competitive fire, too, which will be a good thing.

I worry about you too,” I said softly as I caressed her head resting against my chest. “You look tired.” Lark didn’t speak for a minute. When she finally looked at me, I saw a lot of different emotions swirling in those bright green eyes. “I feel like shit. I’m tired and dizzy. I can’t eat ninety percent of the food I used to eat. I feel awful, but I’m afraid to complain.” “Why?” “Maddy just had her baby and she was so tough about the whole thing. I’m surprised she didn’t give birth in the middle of the grocery store then go back to picking up things for dinner. Next to her, I’m a weakling. Also, Farah is going to be all brave and awesome too. I don’t want to be the whiner.” “First of all, Maddy’s got that natural breeder look about her. Some chicks are like that and you can’t let the exception be your rule. Besides, you’re having twins. You have more baby cooking to do than she did, so screw comparisons.” “I just don’t want people to think less of me.” “By people, do you mean Aaron?” “We barely met and got married and now I’m getting fat and I’m tired all the time. I don’t want him to lose interest.” “Oh, Lark, you’re so fucking stupid sometimes.” “Yeah, I know,” she said, grinning. “We have that in common.” “So true.” “Mom said that I’m like her and she had a guy like Aaron and she suffocated him and he ditched her. I know Mom sucks, but what if she’s right and I wear down Aaron and he stops loving me?” “Any man who would want Mom must be shit. Aaron isn’t shit.” “I know, but I get scared of messing up everything I have.” Kissing her forehead, I stood up and walked to the bedroom door. “Hey, Mister Clean, get over here.” Laughing, Lark followed me into the hallway where Aaron appeared, clearly loving his new nickname. “Listen up, Yul Brynner,” I said, sending Lark into giggles. “My sister is cooking up two kids that you stuck inside her. She needs more damn love than you’re giving. If you don’t do a better job of babying her, I’m going to have to replace you. Hmm, I just saw this guy Jake that I knew from high school. He’s ripped and works at the gym. The gym, Aaron.” My brother-in-law stared unaffected until I finished then he gazed down at his wife. Lark must have known what was coming because she started giggling. “My sweet muse,” he murmured and she laughed harder, “do you need more love than I’m giving?” Aaron swept Lark into his arms and cradled her like a kid. “Poor thing. I’ll just need to pay more attention.” As he kissed all over her, Lark stopped giggling and began moaning affirmations. “Good thing you obeyed because I think Jake might be gay.” After giving me a wink, Aaron gestured for me to go away. I was the one to obey this time. Leaving them to cuddle and more in the bedroom, I watched television and finished the popcorn. Professor joined me, but Pollack was wary. I think it was because I was always barking at her. In my defense, she started it.

The word “empath” jumped up in my awareness a few years after I had already been in the States. When I first came across it, it felt so woo-woo and new-agey that the “normal” part of me balked at it. It was hard enough to own being a Highly Sensitive Person, words that had research backing them. But this empath thing, this was taking it even a step further. It veered off into ambiguous, questionable territory. In fact, when I had first stumbled across the word online, trying to find a way to understand a part of my sensitivity that being an HSP didn’t quite encapsulate, I hadn’t even thought that it could possibly have anything to do with me. But the more I listened to other people’s stories, the more I followed the breadcrumbs, the more it started feeling that although the words that people used to describe their empath experiences were foreign, what they were talking about was essentially my own experience. It was just that some of these people connected that experience to belief systems I didn’t always resonate with while some others wrapped up the word in explanations that felt like the making up of a false story. But slowly, I could see that at the heart of it, beyond the cloak of words, beyond the different interpretations that people gave, our experiences felt similar. Like these so-called empaths, I often felt flooded with other people’s feelings. Their curiosity, worry and frustration jumped out at me. This often made me feel like I was walking through emotional minefields or collecting new feelings like you would collect scraps of paper. Going back to India after moving to the States, each time, I was stuck by how much all the little daily interactions, packed tightly in one day, which were part of my parents’ Delhi household, affected me energetically. Living in suburban America, I had often found the quiet too much. Then, I had thought nostalgically about India. Weeks could pass here without anyone so much as ringing the bell to our house. But it seemed like I had conveniently forgotten the other side of the story, forgotten how overstimulating Delhi had always been for me. There was, of course, the familiar sensory overload all around -- the continuous honking of horns, the laborers working noisily in the house next door, the continuous ringing of the bell as different people came and went -- the dhobi taking the clothes for ironing, the koodawalla come to pick up the daily trash, the delivery boy delivering groceries from the neighborhood kiraana store. But apart from these interruptions, inconveniences and overstimulations, there was also something more. In Delhi, every day, more lives touched mine in a day than they did in weeks in America. Going back, I could see, clearly for the first time, how much this sensory overload cost me and how much other people’s feelings leaked into mine, so much so that I almost felt them in my body. I could see that the koodawalla, the one I had always liked, the one from some kind of a “lower caste,” had changed in these past few years. He was angry now, unlike the calm resignation, almost acceptance he had carried inside him before. His anger seemed to jump out at me, as if he thought I was part of a whole tribe of people who had kept people like him down for years, who had relegated him to this lower caste, who had only given him the permission to do “dirty,” degrading work, like collecting the trash.

The word “empath” jumped up in my awareness a few years after I had already been in the States. When I first came across it, it felt so woo-woo and new-agey that the “normal” part of me balked at it. It was hard enough to own being a Highly Sensitive Person, words that had research backing them. But this empath thing, this was taking it even a step further. It veered off into ambiguous, questionable territory.  In fact, when I had first stumbled across the word online, trying to find a way to understand a part of my sensitivity that being an HSP didn’t quite encapsulate, I hadn’t even thought that it could possibly have anything to do with me. But the more I listened to other people’s stories, the more I followed the breadcrumbs, the more it started feeling that although the words that people used to describe their empath experiences were foreign, what they were talking about was essentially my own experience. It was just that some of these people connected that experience to belief systems I didn’t always resonate with while some others wrapped up the word in explanations that felt like the making up of a false story. But slowly, I could see that at the heart of it, beyond the cloak of words, beyond the different interpretations that people gave, our experiences felt similar. Like these so-called empaths, I often felt flooded with other people’s feelings. Their curiosity, worry and frustration jumped out at me. This often made me feel like I was walking through emotional minefields or collecting new feelings like you would collect scraps of paper. Going back to India after moving to the States, each time, I was stuck by how much all the little daily interactions, packed tightly in one day, which were part of my parents’ Delhi household, affected me energetically. Living in suburban America, I had often found the quiet too much. Then, I had thought nostalgically about India. Weeks could pass here without anyone so much as ringing the bell to our house. But it seemed like I had conveniently forgotten the other side of the story, forgotten how overstimulating Delhi had always been for me.  There was, of course, the familiar sensory overload all around -- the continuous honking of horns, the laborers working noisily in the house next door, the continuous ringing of the bell as different people came and went -- the dhobi taking the clothes for ironing, the koodawalla come to pick up the daily trash, the delivery boy delivering groceries from the neighborhood kiraana store. But apart from these interruptions, inconveniences and overstimulations, there was also something more. In Delhi, every day, more lives touched mine in a day than they did in weeks in America. Going back, I could see, clearly for the first time, how much this sensory overload cost me and how much other people’s feelings leaked into mine, so much so that I almost felt them in my body. I could see that the koodawalla, the one I had always liked, the one from some kind of a “lower caste,” had changed in these past few years. He was angry now, unlike the calm resignation, almost acceptance he had carried inside him before. His anger seemed to jump out at me, as if he thought I was part of a whole tribe of people who had kept people like him down for years, who had relegated him to this lower caste, who had only given him the permission to do “dirty,” degrading work, like collecting the trash.

At the end of the day, everyone who comes to your church needs to be able to put into words what makes your church worth visiting. If they can't share where God is taking your church and what makes your church great between the parking lot and the front door, at work or the grocery store, they probably won't even try. If you as a leader can't say it succinctly, you can bet those who attend can't either.

In her book Tangled Routes: Women, Work, and Globalization on the Tomato Trail, Deborah Barndt examines the seemingly simple tomato from its historic and contemporary roots in Mexico all the way to its final consumption in fast-food outlets and grocery stores. What evolves in examining a product this way is a portrait that defies our simplistic notion of commodities. Rather than seeing a simple, straightforward line from the producer to the consumer, we begin to see a process of production that is tied in to politics, power, gender, technology, and environmental quality.The production of something we consider so basic and simple—a supermarket tomato—becomes a lesson in the dynamics of social power, cast over the course of several thousand miles.

They go out and visit the kinds of places they are learning about such as the county court system, the grocery store oe the Department of Water and Power. They come back to the classroom and discuss what’s going on in the world, and they get wood and tools and construct a scaled-down version of what they have seen. Usually the structure will take up the entire room. If it’s a grocery store, then one person will be the manager, another the cashier, or the supplier of produce to the store. They will find out through creative discussion and play what possible problems they can run into operating a grocery store and will work together to solve those problems.

sobered, nodded awkwardly, and acted like he wanted to speak, but didn’t. He turned to a laptop, gave it a command. The screens on the wall displayed what looked at first glance like a collage of images. At center was a photograph Acadia had recently taken of Alex Cross’s house from across Fifth Street. Dotted lines traveled from various windows in the house out to pictures of Dr. Alex, his wife, his grandmother, his daughter, and his younger son. Set off to one side was a framed picture of Damon, Alex Cross’s older son, seventeen and a student at a prep school in western Massachusetts. Digital lines went out from each portrait, linked to images of schools, police stations, churches, grocery stores, and various friends. There were also lines connecting each member of Cross’s family to calendar and clock icons. “He uses mind-mapping software and an Xbox 360 with Kinect to make it work,” Acadia explained. “It’s interactive, Marcus. Just stand in front of the camera and point to what you want.” Intrigued now, Sunday stepped in front of the screens and the Kinect camera. He pointed at the photograph of Cross. The screen instantly jumped to a virtual diary of the detective’s recent life, everything from photographs of Bree Stone, to his kids, to his white Chevy sedan and his best friend, John Sampson, and Sampson’s wife, Billie. Sunday pointed at the calendar, and the screens showed a chronological account of everything he had seen Cross do in the prior month.

Lord gave His church some final instructions. In fact, the very last words He spoke on earth have been commonly known as “the Great Commission.”1 This unchanging command is to “make disciples of all ethnic groups of the world” (Matt. 28:19-20). All four Gospels, along with the book of Acts, repeat the disciple-making mission entrusted to the church.2 In fact, from a hermeneutical perspective, one must interpret the entire New Testament in light of the Great Commission and the redemptive work of Jesus. The salvific mission of Jesus remains the same and has been handed down to every believer. The follower of Christ must obediently pick up the baton and carry on the mission of Jesus. On the other hand, the Great Commission has fallen on hard times and in reality has been re-defined as “the Great Omission.”3 Perhaps one’s conscience has been soothed by the fine art of “making church members” or helping the poor. Nevertheless, the haunting words of the Great Commission continue to echo from the pages of Scripture, “make disciples of all nations” not just casual followers. Far too often, Christians are content with leading people to say a prayer or sign a card in order to ease their guilty hearts. The bar of discipleship has been lowered, and leadership has accepted the fact that most church members will never be involved in the disciple-making mission of Jesus. In fact, low expectations have become the norm in everyday Christianity. The content of preaching continues to be “dumbed down,” and the ever-widening gap between the professional clergy and the common layman continues to expand. As long as the offerings exceed the budget, leadership will accept the status quo. Nevertheless, the church remains oblivious to the mission of Jesus. Perhaps missiologist Ed Stetzer has correctly surmised the situation: The greatest travesty in the contemporary church is we pile hundreds of Christians into our churches and stack them in on padded pews very similar to products stacked on shelves in the grocery store and we let them come and go and do absolutely nothing and we let them think they’re okay. The greatest sin in most churches is that we have made it okay to do nothing and call ourselves a follower of Jesus.4

Respect: If your son is raised connecting the word respect with the following statements: “I respect the choice you are making to wear your sandals; I will be wearing my rain boots.” “I can see how upset you are, and I love you and respect you too much to fight with you, so I am going to go outside until I cool down and then we can talk about what happened.” “I know you like having the same lunch every day, so I bought you everything you need to make the lunch that you like.” “I can see that the way you organize your clothes really works for you.” “I can feel myself getting angry, so I am going to go cool down and think about how I feel about the situation and then maybe we can find a solution that works for all of us.” “I respect your choice not to work on your science project and I hope you can respect my choice not to get involved in the decision your teacher makes.” “I know your uncle can be very judgmental and in spite of that, you showed respect for his point of view and for the rest of the family by not arguing with him over dinner.” … it is reasonable that you will raise a son who has a healthy concept of what respect looks like, sounds like, and feels like in a relationship with others. Message: Respect is a two-way street and we both participate. Cooperation: If your daughter is raised hearing: “How about you carry the jacket to the car just in case the weather changes? If you decide not to wear it, that’s fine, but at least you will have it with you.” “Would you be willing to help me out at the store and be in charge of crossing things off my list and then paying the cashier while I bag the groceries?” “I am not going to have time tonight to help you with your project, but if you are willing to get up an hour early tomorrow morning I could help you then.” “I promised your brother I would make him a cake and I am wondering if you would like me to teach you so we can make our cakes together from now on.” “I am willing to watch thirty minutes of your show, even though you know it’s not my favorite, before I go to the other room to read.” “We have a lot of camping gear to set up, how do we want to divide up the jobs?” … it is reasonable that you will raise a daughter who has a healthy concept of what cooperation looks like, sounds like, and feels like in a relationship with others. Message: Cooperation is a willingness to work together. Responsibility: If your children are raised hearing: “I trust you can find another pair of mittens to wear today at school.” “Only you can decide how much lunch you will eat.” “I don’t know where you put your soccer shoes. I put mine in the hall closet.” “I’m sorry, but I won’t bring the homework that you left on the counter.” “You told the coach that you would put in the extra time outside of practice; you’ll have to explain to him why that didn’t happen.” “Do you have a plan for replacing the broken window?” “I understand that you are frustrated. I am following through with our agreement.” … it is reasonable that you will raise children who have a healthy concept of what responsibility looks like, sounds like, and feels like in a relationship with others. Message: Responsibility is being able to respond effectively to the situation at hand.

Yes,” he replied right away. “Something happened to me. Like…physically. And I’m gonna need your help identifying this shit. I mean, you’re the doctor.” “I’m a pharmaceutical tech, Mavi. I can tell you if you have the flu, shit like that.” “Whatever. Maybe I do. I can’t eat. All day, I didn’t eat shit and now, I can’t eat nothing.” Gaby swallowed hard, her heart rate picking up pace. The bitch in her whispered, ‘Good’. “I’m tired as fuck, but I can’t close my eyes. But even before today, I’ve been fucked up. I can’t sleep without thinking about you, Gabrielle.” She should take him off speakerphone. “I can’t talk to somebody, or have a simple-ass meeting or do anything without thinking about you. I wait all day when you’re working to call you and as soon as I hang up, I wanna call you right back. But I know how that would make me look, like a fucking desperate nut, right? So I don’t do it... When you leave me I’m already thinking of when I’m going to see you again. And the crazy shit is, everything I do, I already know I want to do it with you. I don’t care if it’s going to the grocery store or going to Saint Tropez, whatever, I know I want you next to me from now on.

We are to implement Jesus’ unique achievement. This perspective should open the Gospels for us in a whole new way. Everything that we read there tells us something about the foundation upon which we are called to build. Everything, therefore, gives us hints about what sort of a building it is to be. As Jesus was to Israel, so the church is to be for the world. But, you say, Israel was, ex hypothesi, the unique people of God, called to be the light of the world, the city on the hill that cannot be hidden. The people we minister to, the people we work with, our colleagues in the computing science laboratory or the fine arts department, the people who serve us in the grocery store or who work in the power station, are not first-century Jews. How can we summon them as Jesus summoned his contemporaries? How can we challenge them in the same way? What is the equivalent? What is the key to help us to translate Jesus’ message into our own? The key is that humans are made in the image of God. That is the equivalent, on the wider canvas, of Israel’s unique position and vocation. And bearing God’s image is not just a fact, it is a vocation. It means being called to reflect into the world the creative and redemptive love of God. It means being made for relationship, for stewardship, for worship—or, to put it more vividly, for sex, gardening and God. Human beings know in their bones that they are made for each other, made to look after and shape this world, made to worship the one in whose image they are made. But

My father and my brothers came to me and said, “We missed it, we were working. Take time to savor every moment because if you blink twice you’ll be walking her down the aisle.” Strangers would come up to us in grocery store after a particularly grueling night – I’m sure our weary expressions said it all - and they would tell us, “Enjoy these moments, even the difficult ones.” It sunk in. So I knew that it all happens fast. It doesn’t seem like it when you’re up at 3am feeding a cranky kid who won’t go back to sleep. But we made that our time. We found ways to make it fun and special, and to realize that one day she’d be off to college and I’d wish I could have another moment with her like this, just me and her, at 3am playing a game of peek a boo. On that day, I’d wish I had this day back.

In my city we spent $1.6 billion on a new ticketing system for the trains. We replaced paper tickets with smartcards and now they can tell where people get on and off. So, question: how is that worth $1.6 billion? People say it’s the government being incompetent, and ok. But this is happening all over. All the transit networks are getting smartcards, the grocery stores are taking your name, the airports are getting face recognition cameras. Those cameras, they don’t work when people try to avoid them. Like, they can be fooled by glasses. We KNOW they’re ineffective as anti-terrorism devices, but we still keep installing them. All of this stuff—the smartcards, the ID systems, the “anti-congestion” car-tracking tech—all of it is terrible at what it’s officially supposed to do. It’s only good for tracking the rest of us, the 99.9% who just use the smartcard or whatever and let ourselves be tracked because it’s easier. I’m not a privacy nut, and I don’t care that much if these organizations want to know where I go and what I buy. But what bothers me is how HARD they’re all working for that data, how much money they’re spending, and how they never admit that’s what they want. It means that information must be really valuable for some reason, and I just wonder to who and why.

But a workplace predicated on the assumption that a worker can come into work every day, at times and locations that are wholly unrelated to the location or opening hours of schools, childcare centres, doctors and grocery stores, simply doesn’t work for women. It hasn’t been designed to.

Bureaucrats work for government, and government faces no competition. People who work at the post office - as kind and thoughtful as they may be - have less incentive than do workers at the local grocery store to be concerned with customers having a good experience and coming back. If the post office cannot earn enough money from customers who use its service (as it hasn’t for more than the last decade), it can turn to the federal government for increased funding. The government, in turn, will coerce the funding from taxpayers. By contrast, a grocery store would just go out of business to be replaced with one that served its customers better.

What It’s Like to Be a One People have told me I can be overly critical and judgmental. I beat myself up when I make mistakes. I don’t feel comfortable when I try to relax. There is too much to be done. I don’t like it when people ignore or break the rules, like when the person in the fast lane at the grocery store has more items than allowed. Details are important to me. I often find that I’m comparing myself to others. If I say I’ll do it, I’ll do it. It is hard for me to let go of resentment. I think it is my responsibility to leave the world better than I found it. I have a lot of self-discipline. I try to be careful and thoughtful about how I spend money. It seems to me that things are either right or wrong. I spend a lot of time thinking about how I could be a better person. Forgiveness is hard for me. I notice immediately when things are wrong or out of place. I worry a lot. I am really disappointed when other people don’t do their part. I like routine and don’t readily embrace change. I do my best when working on a project, and I wish others would do the same, so I wouldn’t have to redo their work. I often feel like I try harder than others to do things correctly.

We entered the Takashimaya department store through the basement level, and my eyes were joyfully assaulted by the sight of an epic number of beautiful food stalls lining the store aisles. "This is called a depachika- a Japanese food hall." The depachika was like the Ikebana Café with all its different food types, but times a zillion, with confectionaries selling chocolates and cakes and sweets that looked like dumplings, and food counters offering dazzling displays of seafood, meats, salads, candies, and juices. There was even a grocery store, with exquisite-looking fruit individually wrapped and cushioned, flawless in appearance. The workers in each stall wore different uniforms, some with matching hats, and they called out "Konichiwa!" to passersby. I loved watching each counter's workers delicately wrap the purchases and hand them over to customers as if presenting a gift rather than just, say, a sandwich or a chocolate treat. As I marveled at the display cases of sweets- with so many varieties of chocolates, cakes, and candies- Imogen said, "The traditional Japanese sweets are called wagashi, which is stuff like mochi- rice flour cakes filled with sweet pastes- and jellied candies that look more like works of art than something you'd actually eat, and cookies that look gorgeous but usually taste bland." "The cookie tins are so beautiful!" I marveled, admiring a case of tins with prints so intricate they looked like they could double as designer handbags.

The word “empath” jumped up in my awareness a few years after I had already been in the States. When I first came across it, it felt so woo-woo and new-agey that the “normal” part of me balked at it. It was hard enough to own being a Highly Sensitive Person, words that had research backing them. But this empath thing, this was taking it even a step further. It veered off into ambiguous, questionable territory. In fact, when I had first stumbled across the word online, trying to find a way to understand a part of my sensitivity that being an HSP didn’t quite encapsulate, I hadn’t even thought that it could possibly have anything to do with me. But the more I listened to other people’s stories, the more I followed the breadcrumbs, the more it started feeling that although the words that people used to describe their empath experiences were foreign, what they were talking about was essentially my own experience. It was just that some of these people connected that experience to belief systems I didn’t always resonate with while some others wrapped up the word in explanations that felt like the making up of a false story. But slowly, I could see that at the heart of it, beyond the cloak of words, beyond the different interpretations that people gave, our experiences felt similar. Like these so-called empaths, I often felt flooded with other people’s feelings. Their curiosity, worry and frustration jumped out at me. This often made me feel like I was walking through emotional minefields or collecting new feelings like you would collect scraps of paper. Going back to India after moving to the States, each time, I was stuck by how much all the little daily interactions, packed tightly in one day, which were part of my parents’ Delhi household, affected me energetically. Living in suburban America, I had often found the quiet too much. Then, I had thought nostalgically about India. Weeks could pass here without anyone so much as ringing the bell to our house. But it seemed like I had conveniently forgotten the other side of the story, forgotten how overstimulating Delhi had always been for me. There was, of course, the familiar sensory overload all around -- the continuous honking of horns, the laborers working noisily in the house next door, the continuous ringing of the bell as different people came and went -- the dhobi taking the clothes for ironing, the koodawalla come to pick up the daily trash, the delivery boy delivering groceries from the neighborhood kiraana store. But apart from these interruptions, inconveniences and overstimulations, there was also something more. In Delhi, every day, more lives touched mine in a day than they did in weeks in America. Going back, I could see, clearly for the first time, how much this sensory overload cost me and how much other people’s feelings leaked into mine, so much so that I almost felt them in my body. I could see that the koodawalla, the one I had always liked, the one from some kind of a “lower caste,” had changed in these past few years. He was angry now, unlike the calm resignation, almost acceptance he had carried inside him before. His anger seemed to jump out at me, as if he thought I was part of a whole tribe of people who had kept people like him down for years, who had relegated him to this lower caste, who had only given him the permission to do “dirty,” degrading work, like collecting the trash.

The word “empath” jumped up in my awareness a few years after I had already been in the States. When I first came across it, it felt so woo-woo and new-agey that the “normal” part of me balked at it. It was hard enough to own being a Highly Sensitive Person, words that had research backing them. But this empath thing, this was taking it even a step further. It veered off into ambiguous, questionable territory. In fact, when I had first stumbled across the word online, trying to find a way to understand a part of my sensitivity that being an HSP didn’t quite encapsulate, I hadn’t even thought that it could possibly have anything to do with me. But the more I listened to other people’s stories, the more I followed the breadcrumbs, the more it started feeling that although the words that people used to describe their empath experiences were foreign, what they were talking about was essentially my own experience. It was just that some of these people connected that experience to belief systems I didn’t always resonate with while some others wrapped up the word in explanations that felt like the making up of a false story. But slowly, I could see that at the heart of it, beyond the cloak of words, beyond the different interpretations that people gave, our experiences felt similar. Like these so-called empaths, I often felt flooded with other people’s feelings. Their curiosity, worry and frustration jumped out at me. This often made me feel like I was walking through emotional minefields or collecting new feelings like you would collect scraps of paper. Going back to India after moving to the States, each time, I was stuck by how much all the little daily interactions, packed tightly in one day, which were part of my parents’ Delhi household, affected me energetically. Living in suburban America, I had often found the quiet too much. Then, I had thought nostalgically about India. Weeks could pass here without anyone so much as ringing the bell to our house. But it seemed like I had conveniently forgotten the other side of the story, forgotten how overstimulating Delhi had always been for me. There was, of course, the familiar sensory overload all around -- the continuous honking of horns, the laborers working noisily in the house next door, the continuous ringing of the bell as different people came and went -- the dhobi taking the clothes for ironing, the koodawalla come to pick up the daily trash, the delivery boy delivering groceries from the neighborhood kiraana store. But apart from these interruptions, inconveniences and overstimulations, there was also something more. In Delhi, every day, more lives touched mine in a day than they did in weeks in America. Going back, I could see, clearly for the first time, how much this sensory overload cost me and how much other people’s feelings leaked into mine, so much so that I almost felt them in my body. I could see that the koodawalla, the one I had always liked, the one from some kind of a “lower caste,” had changed in these past few years. He was angry now, unlike the calm resignation, almost acceptance he had carried inside him before. His anger seemed to jump out at me, as if he thought I was part of a whole tribe of people who had kept people like him down for years, who had relegated him to this lower caste, who had only given him the permission to do “dirty,” degrading work, like collecting the trash.

The word “empath” jumped up in my awareness a few years after I had already been in the States. When I first came across it, it felt so woo-woo and new-agey that the “normal” part of me balked at it. It was hard enough to own being a Highly Sensitive Person, words that had research backing them. But this empath thing, this was taking it even a step further. It veered off into ambiguous, questionable territory. In fact, when I had first stumbled across the word online, trying to find a way to understand a part of my sensitivity that being an HSP didn’t quite encapsulate, I hadn’t even thought that it could possibly have anything to do with me. But the more I listened to other people’s stories, the more I followed the breadcrumbs, the more it started feeling that although the words that people used to describe their empath experiences were foreign, what they were talking about was essentially my own experience. It was just that some of these people connected that experience to belief systems I didn’t always resonate with while some others wrapped up the word in explanations that felt like the making up of a false story. But slowly, I could see that at the heart of it, beyond the cloak of words, beyond the different interpretations that people gave, our experiences felt similar. Like these so-called empaths, I often felt flooded with other people’s feelings. Their curiosity, worry and frustration jumped out at me. This often made me feel like I was walking through emotional minefields or collecting new feelings like you would collect scraps of paper. Going back to India after moving to the States, each time, I was stuck by how much all the little daily interactions, packed tightly in one day, which were part of my parents’ Delhi household, affected me energetically. Living in suburban America, I had often found the quiet too much. Then, I had thought nostalgically about India. Weeks could pass here without anyone so much as ringing the bell to our house. But it seemed like I had conveniently forgotten the other side of the story, forgotten how overstimulating Delhi had always been for me. There was, of course, the familiar sensory overload all around -- the continuous honking of horns, the laborers working noisily in the house next door, the continuous ringing of the bell as different people came and went -- the dhobi taking the clothes for ironing, the koodawalla come to pick up the daily trash, the delivery boy delivering groceries from the neighborhood kiraana store. But apart from these interruptions, inconveniences and overstimulations, there was also something more. In Delhi, every day, more lives touched mine in a day than they did in weeks in America. Going back, I could see, clearly for the first time, how much this sensory overload cost me and how much other people’s feelings leaked into mine, so much so that I almost felt them in my body. I could see that the koodawalla, the one I had always liked, the one from some kind of a “lower caste,” had changed in these past few years. He was angry now, unlike the calm resignation, almost acceptance he had carried inside him before. His anger seemed to jump out at me, as if he thought I was part of a whole tribe of people who had kept people like him down for years, who had relegated him to this lower caste, who had only given him the permission to do “dirty,” degrading work, like collecting the trash.

#23 - Take Immediate Action Many people have difficulty taking action. Reasons vary. Some folks fear failure. Others are disinclined to try new things. Still others are saddled with indecision to the point that they become paralyzed when confronted with multiple options. But making decisions and acting on them quickly can benefit you in several ways. First, you become more committed to the path you choose for yourself. Second, you radiate confidence, an essential trait if you serve in a leadership role. Third, it improves communication; others will realize you’re disinclined to vacillate and respond in a similar manner. Fourth, you accomplish more. These advantages are tough to ignore. If you tend to dither when making decisions and forging ahead, consider developing this habit. It can literally change your life. If you’re unaccustomed to taking immediate action, here’s how I would build this habit… How to start small: Compile a list of tasks you’ve put on the back burner. During Week 1, pick one task from the list each day. Regardless of the reason you put it off (procrastination, a fear of failure, etc.), commit to finishing it before the end of the day. Beginning in Week 2, continue to work through your list of postponed tasks, addressing one per day. In addition, spend 10 minutes per day cleaning up your email inbox. This is a common area of indecision for people. Train yourself to deal with each email decisively. Respond to it, delete it, or archive it. During Week 3, focus on making at least one decision quickly per day. When confronted with multiple options, choose one within 10 seconds. For example, let’s say your spouse asks you which restaurant you’d like to visit for dinner. Instead of spending five minutes considering every local venue, just choose one. Be decisive. Starting in Week 4, look for opportunities to make quick decisions and take immediate action. For example, if you’re presented with more than one set of driving directions, pick one and move on. If you’re at the grocery store and trying to decide between chocolate chip ice cream or Rocky road, choose one and put it in your shopping cart. If you’re trying to decide between two wines for a dinner party, make a fast decision. Give yourself 10 seconds.

[W]e are asked to present or use our bank cards, gym cards, grocery store cards, work ID, and so on, a lot more than we use our state or government IDs. We rarely use our State IDs, unless we are in trouble or to prove that we are ‘legal’ or entitled to some meager benefits. Our existence in the system is measured by many different cards issued by corporate America. As a result, as soon as any card expires, you are denied entrance into places. You are valid only for as long as the expiration date on your credit card, the money you have in your bank account, or the expiration date of your gym membership/card. You become invisible in the society once your cards expire. You are nobody when you can no longer afford to renew your memberships of all these expensive corporate cards.

She emailed evidence about how blacks were twice as likely as whites to be suspended from school for the same behaviors; twice as likely to work for minimum wage in the same jobs; three times as likely to live in poverty; and five times as likely to go to prison. She provided readings from her Stigma and Prejudice class about how whites enjoyed an advantage over minorities in everything from lower prices at car dealerships to better fruits in their grocery stores. It was still very much a white person’s country, she told him, at the great expense of everyone else.

I became aware of a faint, slippery shape between us, the ghost of the woman I could have been. She looked like me—messy ponytail at a precarious angle—but she had a fat blond baby on her lap and a toddler leaning against her thigh. She was a stranger to the world of graduate school, of copy machines and laser printers, of meetings and deadlines. She and my mother were natural confidantes. The woman's toddler was up late with an earache, but my mother's suggestion about a hot bath worked wonders. They traded stories about the day, made plans for a birthday party. Their houses were close enough that they could drop off things from the grocery store that had been purchased two for one, on sale. But instead my mother was stuck with me, nodding at my stories in a distracted way and not asking questions.

We’ll sacrifice most anything for speed and convenience. When researchers noticed that cereal sales were going down, they did a study to figure out why. It turns out millennials don’t eat as much cereal because it’s too much trouble to wash the bowl. They grab protein bars or yogurt cups and scarf them on the way to work. Cooking shows are more popular than ever—you can find Bobby Flay putting meat on a fire twenty-four hours a day—but it seems like people are watching instead of cooking, in the same way people watch Fixer Upper a lot more than they fix anything up. The proof is on the shelves. The stuff you used to find in the 7-Eleven is now in the grocery store: Lunchables, protein packs, quickie meals packed in plastic clamshells. Life, to go.

There was something about Stokes—about its straight, clean aisles and the warm people who worked there—that made me feel calm and happy. It’s a strange thing to say about a grocery store, but it felt like home.

One of the more interesting work-alignment tactics I came across while writing this book was that of Sheryl Woodhouse-Keese, who owns an earth-friendly stationery outfit called Twisted Limb Paperworks in Bloomington, Indiana. Woodhouse-Keese put her headquarters on a ten-acre farm (her house is at the other end), and started growing tomatoes, cucumbers, peppers, herbs, melons, and so forth. But, of course, there turned out to be a huge overlap between people who wanted to work at a recycled paper stationery company, and people who are interested in small scale, sustainable agriculture. So, quickly, the farm “turned from my personal garden into an employee garden,” Woodhouse-Keese says. Now, many Twisted Limb Paperworks employees take their breaks in the garden while pulling weeds, and load up bags of produce into their trunks rather than stopping by the grocery store on the way home. While the employees don’t necessarily use the garden as a social outlet or place for meetings (as Woodhouse-Keese points out, it gets hot in the summer), its existence lets everyone fit gardening into their lives in a way that might not otherwise be possible given how busy employees at small businesses tend to be.

I recently asked my friend’s little girl what she wanted to be when she grows up. She said she wanted to be President some day. Both of her parents, liberal Democrats, were standing there, so I asked her, ‘If you were President, what would be the first thing you would do?’ She replied, ‘I’d give food and houses to all the homeless people.’ Her parents beamed with pride. ‘Wow! what a worthy goal.’ I told her. ‘But you don’t have to wait until you’re President to do that. You can come over to my house and mow the lawn, pull weeds, and sweep my yard, and I’ll pay you $50. Then I’ll take you over to the grocery store where the homeless guy hangs out, and you can give him the $50 to use toward food and a new house.’ She thought that over for a few seconds, then she looked me straight in the eye and asked, ‘ Why doesn’t the homeless guy come over and do the work, and you can just pay him the $50?’ I said, ‘Welcome to the Republican Party.’ Her parents still aren’t speaking to me.

Jan was born in a small town outside of Kiev, Ukraine. He was an only child. His mother was a housewife, his father a construction manager. When Koum was sixteen, he and his mother immigrated to Mountain View, California, mainly to escape the anti-semitic environment of their homeland. Unfortunately, Jan’s father never made the trip. He got stuck in the Ukraine, where he eventually died years later. His mother swept the floors of a grocery store to make ends meet, but she was soon diagnosed with cancer. They barely survived off her disability insurance. It certainly wasn’t the most glamorous childhood, but he made it through. After college, Jan applied to work at Yahoo as an infrastructure engineer. He spent nine years building his skills at Yahoo, and then applied to work at Facebook. Unfortunately, he was rejected. In 2009, Jan bought an iPhone and realized there was an opportunity to build something on top of Apple’s burgeoning mobile platform. He began building an app that could send status updates between devices. It didn’t do very well at first, but then Apple released push notifications. All of the sudden, people started getting pinged when statuses were updated. And then people began pinging back and forth. Jan realized he had inadvertently created a messaging service. The app continued to grow, but Jan kept quiet. He didn’t care about headlines or marketing buzz. He just wanted to build something valuable, and do it well. By early 2011, his app had reached the top twenty in the U.S. app store. Two years later, in 2013, the app had 200 million users. And then it happened: In 2014, Jan’s company, WhatsApp, was acquired by Facebook―the company who had rejected him years earlier―for $19 billion. I’m not telling this story to insinuate that you should go build a billion-dollar company. The remarkable part of the story isn’t the payday, but the relentless hustle Jan demonstrated throughout his entire life. After surviving a tumultuous childhood, he practiced his craft and built iteratively. When had had a product that was working, he stayed quiet, which takes extreme discipline. More often than not, hustling isn’t fast or showy. Most of the time it’s slow and unglamorous―until it’s not. 

Try this experiment. If you’re looking to have a better relationship with God’s angels, ask God to help you be aware of their presence. The next time you go to work, to the grocery store, or to the doctor, ask God to send your guardian angel ahead to prepare the way for you. Ask God to have your angel help you with a crisis. Worrying about the job? Ask God to have the angels guide you in discerning what to do. Ask God in prayer for angelic assistance. Many of us, in our day-to-day lives, fail to ask God for anything. But ask. And see what happens. Don’t focus on angels during the day. Make your petition, put God first in all that you do, and go about your day. See what happens. I’m sure Joan Wester Anderson would love to hear about the results.

A woman wearing saggy old workout clothes that she never worked out in, that had somehow become her pajamas and the clothes she went to the grocery store in and the clothes she wore around the house all day, with her dirty hair pulled back in a ponytail and who looked like she’d just been run over by a sedan.

Together, the two suppliers had the salt, which was processed in dozens of ways to maximize the jolt that taste buds would feel with the very first bite; they had the fats, which delivered the biggest loads of calories and worked more subtly in inducing people to overeat; and they had the sugar, whose raw power in exciting the brain made it perhaps the most formidable ingredient of all, dictating the formulations of products from one side of the grocery store to the other.

She thinks of Stanley's colored pencil drawings of theoretical businesses: a cafe, a bookshop, and, always, a grocery store. When she was ten and he was fourteen, he was already working as a bag boy at Publix, reading what their father called "hippie books." He talked about stuff like citrus canker, the Big Sugar mafia, and genetically modified foods and organisms. He got his store manager to order organic butter after Stanley'd read (in the 'Berkeley Wellness' newsletter) about the high concentration of pesticides in dairy. Then, for weeks, the expensive stuff (twice as much as regular) sat in the case, untouched. So Stanley used his own savings to buy the remaining inventory and stashed in his mother's cold storage. He took some butter to his school principal and spoke passionately about the health benefits of organic dairy: they bought a case for the cafeteria. He ordered more butter directly from the dairy co-operative and sold some to the Cuban-French bakery in the Gables, then sold some more from a big cooler at the Coconut Grove farmer's market. He started making a profit and people came back to him, asking for milk and ice cream. The experience changed Stanley- he was sometimes a little weird and pompous and intense before, but somehow, he began to seem cool and worldly.

I mean, he could blow old Capitalist-Stevie here away." Felice doesn't respond. She pulls the backs of her ankles in close to her butt and rests her chin on the flat of one her knees. She thinks of Stanley's colored pencil drawings of theoretical businesses: a cafe, a bookshop, and, always, a grocery store. When she was ten and he was fourteen, he was already working as a bag boy at Publix, reading what their father called "hippie books." He talked about stuff like citrus canker, the Big Sugar mafia, and genetically modified foods and organisms. He got his store manager to order organic butter after Stanley'd read (in the 'Berkeley Wellness' newsletter) about the high concentration of pesticides in dairy. Then, for weeks, the expensive stuff (twice as much as regular) sat in the case, untouched. So Stanley used his own savings to buy the remaining inventory and stashed in his mother's cold storage. He took some butter to his school principal and spoke passionately about the health benefits of organic dairy: they bought a case for the cafeteria. He ordered more butter directly from the dairy co-operative and sold some to the Cuban-French bakery in the Gables, then sold some more from a big cooler at the Coconut Grove farmer's market. He started making a profit and people came back to him, asking for milk and ice cream. The experience changed Stanley- he was sometimes a little weird and pompous and intense before, but somehow, he began to seem cool and worldly. Their mother, however, said she couldn't afford to use his ingredients in her business. They'd fought about it. Stanley said that Avis had never really supported him. Avis asked if it wasn't hypocritical of Stanley to talk about healthy eating while he was pushing butter. And Stanley replied that he'd learned from the master, that her entire business was based on the cultivation of expensive heart attacks.

As the Rich family and I made our way around the neighborhood, my heart filled up with some hope that our country would survive this. Despite the cold weather, people on the street who saw what we were doing wanted to help. When the tape we were using proved to be too weak to get the flyers to stick to the light poles in the wind, people went home and brought us duct tape. They took handfuls of flyers to put up in their grocery stores and cafés. When we finished our work that day I was reminded of the fundamental decency of most Americans, how they want the best for each other and that most of us are more human than we are Republican or Democrat. That was the country I wanted back.

What does a merchant do when a potential customer walks into a store and wants to purchase a ton of goods on credit? A solution was offered by the “The Society of Guardians for the Protection of Trade against Swindlers and Sharpers,” established in 1776. This society pooled data from 550 merchants to collect information on the reputation of customers. This would make it much harder for a bad customer to defraud multiple merchants. Its key principle: “Every member is bound to communicate to the Society without delay, the Name and Description of any Person who may be unfit to trust.” In other words, this was the beginning of credit scores as a means to assess the trustworthiness of a customer for loans—no swindlers or sharpers allowed. This Society of Guardians was not the only credit bureau—thousands of similar small organizations were formed over the years, collecting individual names and publishing books with various comments and gossip. Modern giants Experian and Equifax grew from these small, local bureaus. Experian started as the Manchester Guardian Society in the early 1800s, eventually acquiring other bureaus to become one of the world’s largest. And Equifax grew from a Tennessee grocery store in the late 1800s, where the owners started compiling their own lists of creditworthy consumers. These bureaus tended to combine into larger bureaus over time because of what’s often described as a “data network effect.” When a bureau works with more merchants, it means more data, which means the risk predictions on loans will be more accurate. This makes it more attractive for additional merchants to join, who contribute even more data, and so on. Being able to accurately assess lending risk allows the rest of the network to function—consumers can borrow to get the goods they want, merchants can sell their products profitably, and banks can help underwrite the loans. This network is held together by credit bureaus like Equifax and Experian, who centralize consumer data.

Key Elements of Five Year Plan ’77 What follows did not happen overnight. Among the guidelines set in February 1977 (remember, Fair Trade on alcohol was not finally ended until 1978): Emphasize edibles vs. non-edibles. I figured that the supermarkets would raise their prices on foods to make up for the newly reduced margins on milk and alcohol. This would give us all the more room to underprice them. During the next five years we got rid of film, hosiery, light bulbs and hardware, greeting cards, batteries, magazines, all health and beauty aids except those with a “health food” twist. We began to cut back sharply on soaps and cleaners and paper goods. The only non-edibles we emphasized were “tabletop” items like wineglasses, cork pullers, and candles. It was quite clear that we should put more emphasis on food and less on alcohol and milk. Within edibles, drop all ordinary branded products like Best Foods, Folgers, or Weber’s bread. I felt that a dichotomy was developing between “groceries” and “food.” By “groceries,” I mean the highly advertised, highly packaged, “value added” products being emphasized by supermarkets, the kinds that brought slotting allowances and co-op advertising allowances. By embracing these “plastic” products, I felt the supermarkets were abandoning “food” and the product knowledge required to buy and sell it. But this position wasn’t entirely altruistic. The plan of February 20, 1977, declared, “Most independent supermarkets have been driven out of business, because they stupidly tried to compete with the big chains in plastic goods, in which the big chains excel.” Focus on discontinuity of supplies. Be willing to discontinue any product if we are unable to offer the right deal to the customer. Instead of national brands, focus on either Trader Joe’s label products or “no label” products like nuts and dried fruits. This was intended to enable the Trader Joe’s label to pick up momentum in the stores. And it worked.

It’s not much different from life in a city, Chelsea explains: you wake up, you work, you eat. One life is the same as another, and a day here is a day anywhere, except there’s no bank or grocery store, no mall or Panera Bread. There’s nothing commercial, actually, and also no town or church or house. There

The boy liked to look at the lobsters in the tank, claws banded, wallowing in a pile in the murky water. They stopped to watch the animals tumbling over each other and knocking against the glass. The grocery store is a locus of oppression, she thought, as she wheeled onward, past an old lady who worked at the store and cooked fish-fillet samples in an electric skillet at a small lecturn.

He was twenty-eight years old with no family or partner to help make ends meet, and certainly no savings to allow him to pursue higher education in hope of finding a better career. When he wasn’t unclogging toilets and mopping up spills, he worked at a local tech-support call center. He delivered flyers. He bagged groceries and retrieved wayward carts and cleaned yet more spills at the local grocery store closest to his one-bedroom apartment in a neighborhood that shouldn’t cost as much to live in as it did. And it still wasn’t enough. Still Hero struggled to pay all his bills and afford the little luxuries of life like food and clothing and deeply necessary medication.

The batter was crispy, like tempura, but it didn't have much flavor other than beer- which was fine, but not what he wanted. It added a malty bitterness that didn't balance right with the cheese. He wanted everyone to love these curds, not just beer fans. And it didn't have the crunch he wanted. It was too tender, which meant perhaps a batter wasn't the route to go. Maybe breadcrumbs would give him the texture and structure he craved. But the cheese- the cheese was perfect. Melty, stringy, yet still retaining a bit of the squeak that made fresh cheese curds so special. It would be easy enough to get the supplies from a local dairy or even the grocery stores. In Wisconsin, great cheese was easier to find than a bagel in New York. He ate another one. The cheese itself was salty. What would work with that? Something with a little sweetness? Like a Wheat Thin or a graham cracker? He could mix crushed graham crackers with breadcrumbs for his next attempt.

The nuns were not the only ones to take an interest in French-Canadian cooking that fall. It was a November evening, a little before the first snow. With both her parents out, Madeleine opened the can of maple syrup she had stolen from the Damours grocery store. The maple syrup pie recipe was quite straightforward. Just five ingredients. But Madeleine prepared it with all the care and attention to detail that the Japanese take in making sushi. She worked in religious silence, without making a mess, without spilling flour. The sweet aroma of maple syrup soon floated over the kitchen, then the living room, as the syrup boiled with the heavy cream. A smell delectable enough to wake the dead, to make them wish they were still alive. Madeleine washed the utensils as she went, leaving no trace behind. Once the pie was in the oven, its aroma gained in strength and substance.

Begin to notice the naturally silent spaces in your days—the first light of morning, your office space when you arrive early, the walk to the mailbox, your apartment before your roommate gets home from work, the drive to the grocery store. Rather than filling these times with sound, or holding on to the soul clutter by rehearsing past conversations or future possibilities, decide instead to let yourself be quiet inside the silence and see if your friend Jesus has anything to say.