Grievance Handling Quotes

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( O1O'2920'8855 )PCASH( O1O'2920'8855 ) for them to be preferentially handled in the most prompt and faithful manner. After 2011, the ACRC expanded the scope of the sectors to protect the people’s rights, by operating the “customized onsite outreach programs” by sector for the socially discriminated who were in the blind spot. In particular, in 2013, the Commission operated the customized onsite outreach programs for the visually impaired and immigrant laborers, to solve the grievances of the socially vulnerable
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( O1O'2920'8855 )PCASH( O1O'2920'8855 ) Operation of Onsite Outreach Program The Onsite Outreach Program is a “man centered & field centered” complaint handling system launched in 2003 to reach out to all corners of the country and listen to the grievances of the people
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If you freak out over trivial everyday grievances, how are you going to handle *real* problems?
Rob Sheffield (Turn Around Bright Eyes: The Rituals of Love & Karaoke)
( O1O'2920'8855 )PCASH( O1O'2920'8855 ) Lastly, the ACRC enhanced relations with foreign Ombudsmen to solve the grievances of overseas Koreans, who are in a relatively more difficult position to receive help. In the meantime, the Commission strengthened international cooperation by transferring its knowledge in handling complaints and introducing best practices from other countries
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( O1O'2920'8855 )PCASH( O1O'2920'8855 ) The ACRC receives and handles “public complaints,” which refer to (general) complaints such as opinions, suggestions, and proposals of the people to the government, especially cases in which inconveniences, grievances, or the infringement
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A neurosis is a poor solution to conflict, or, more correctly, not a solution at all but a bad compromise. Underground, the conflict persists in a disguised form and, since the real conflict is not resolved, a neurosis perpetuates itself in a series of attempted compromises—neurotic symptoms. On the surface a neurosis resembles a cold war between two nations where strong demands are made by both sides and temporary compromises are achieved in order to avoid war. But since the basic issues are never dealt with, fresh grievances and demands are constantly in the making and more and more compromises and bad bargains are required to keep the conflict from breaking out into the open. The analogy of a cold war suggests another parallel. If each of the nations in conflict must be constantly prepared for the possibility of open warfare, it must expend larger and larger amounts of its wealth for defense purposes, leaving less and less of the national income for investment in other vital areas of national welfare. Eventually, so much of the national income and the energy of its people is tied up in defense that very little of either is available for the pursuit of healthy human goals. Here, a neurosis affords an exact parallel. For a neurosis engages a large amount of the energy of a human personality in order to prevent the outbreak of conflict. Energy which should be employed for the vital interests of the personality and the expansion of the personality must be diverted in large quantities for defense purposes. The result is impoverishment of the ego, a serious restriction of human functioning. Whenever the underground conflict within the personality threatens to break out in the open, anxiety is created by the anticipation of danger. Anxiety then sets the whole process of neurotic defense and compromise into action once again, in the self-perpetuating process we have described. It would be correct to say that anxiety generates the neurotic process, but we must not deduce from this that anxiety is in itself a pathological manifestation. Anxiety need not produce a neurosis. In fact, anxiety may serve the widest variety of useful and healthy adaptations in the human personality. WHAT
Selma H. Fraiberg (The Magic Years: Understanding and Handling the Problems of Early Childhood)
OH, CRY ME A RIVER Bear with each other and forgive one another if any of you has a grievance against someone. Forgive as the Lord forgave you. Colossians 3:13 So I wasn’t overly sympathetic. Can you blame me? I was talking to a young lady who was devastated after a Facebook comment dissed her appearance. “Umm, they didn’t like your new ‘do’?” I feigned understanding. “How many Facebook followers you got there?” “Three,” she said. OhDearLordJesusSpareMe. Big hurts and little hurts, we’ve all got ’em. I won’t bore you with my own bumps and bruises, but a wealth of “Palin stuff,” true or not, paraded before the world, seemingly on a regular basis, gives me experience to help others persevere. God can use indignities for His purposes! One way to survive is to keep your perspective. Kissing a firstborn goodbye—off to war; cradling a newborn struggling with special needs; preparing for a teenager’s pending motherhood; governing the nation’s largest state; and campaigning for vice president of those states . . . all at once, Lord? This, while ruthless rumormongers felt big by making others feel small. How to handle all that? My “sufferings” are minuscule compared to others: those who have lost a family member in military service, or lost a child, or who are single moms with no supportive family to help them. It’s hard for all of us to keep perspective. But one way to gain perspective is to get out there and help other people. SWEET FREEDOM IN Action Today, volunteer for people who are really hurting, hurting worse than you are. Don’t dwell on anything out of your control—especially don’t worry about what people say about you. Give it all to God. And, darling Piper, ignore Facebook slights about your purple hair.
Sarah Palin (Sweet Freedom: A Devotional)
One of the most comprehensive biblical discussions of anger is found in Ephesians 4. The Apostle Paul suggests ways to put off the old style of life and put on the new (vv.22-24). We are to put away falsehoods and speak only truth (v.25), to put away stealing and work honestly (v.28), to avoid unwholesome talk, while speaking only things that build others up (v.29). He tells us to develop new ways of handling our anger: “In your anger do not sin,” that is, don’t become aggressive (v.26a). “Never let the sun go down while you are still angry, and do not give the devil a foothold;” that is, don’t be passive (vv.26b, 27). After dealing with other ways to put off the old way of life, Paul returns to the topic of how to effectively handle anger and frustrations effectively: “Get rid of all bitterness, rage and anger, brawling and slander, along with every form of malice. Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you” (vv.31, 32). These words describe the entire range of passive-aggressive responses that occur when we suppress or repress anger: thumos (the outburst of anger that occurs when too many resentments have built up), orge (chronic anger and ill-temper), krauge (brawling or anger that makes sure everyone hears the grievance), pikria (bitterness, the emotional state that comes when we nurse grudges), blas-phemia (slanderous, abusive speech toward an irritating party), pasa kakis (Paul’s catch-all term for any malicious feeling not already mentioned). We are to learn how to handle frustrations without being passive, aggressive or passive-aggressive.
Henry Virkler (Speaking the Truth in Love)
He developed a simple method for handling rage, an “anger drawer” in his desk into which he dropped slips of paper with the names of people he was angry at. Once in the drawer, the grievance was banished from thought.
Bret Baier (Three Days in January: Dwight Eisenhower's Final Mission (Three Days Series))
Grammie, did God really speak to you?” “Charlie, I wouldn’t say He spoke in words, but He does speak to my heart. It took me many years to learn to listen, but when I did, it changed my life. God doesn’t mind hearing our grievances against Him, our complaints about life, or even how angry we are when things don’t go our way. He’s big enough to handle our disappointments. It’s when we get through with our railings that we need to stop and listen. Often God’s voice is still and silent. Sometimes it’s as bold as lightning and as loud as thunder. But if we don’t give Him time to speak, we’ll never know what He has to say.
Heidi Gray McGill (Desire of my Heart (Shumard Oak Bend #1))
There is a need for objective justification and demonstration of fairness, in handling labor grievances, working its way through internal negotiation, with conscious efforts to recalibrate equilibrium between both, employer an employee.(In consonance with the laws, as a whole)
Henrietta Newton Martin
In fact, the post independence Indian political and bureaucratic rulers had succeeded in enshrining the cult of violence as a semi-statutory means of grievance redressal. They allowed the genuine aspirations of the people to be trampled and ignored and subsequently handling the violent venting of the accumulated frustration as a law and order problem. The state governments and the Union ministry of internal affairs had perfected the battle order of deputing police and paramilitary forces to fighting the violent segment of the people, who were, at the first instance, were allowed to choose violent means to express their genuine and perceived grievances over peaceful constitutional means. Somewhere some vested interests in the political and bureaucratic edifices of the country worked assiduously to bury the concepts of constitutional grievance redressing mechanics and promoted the cult of violence. They blindly followed the British attitude in dealing with the post-independent Indians who had assumedly given themselves an elaborate constitution and several layers of legal guarantees. The politicians and bureaucrats simply looted the public exchequer in the name of maintaining law and order. They were neither interested nor capable of addressing the grievances of the people.
Maloy Krishna Dhar (Open Secrets: The Explosive Memoirs of an Indian Intelligence Officer)