Good Workplace Quotes

Humor can make a serious difference. In the workplace, at home, in all areas of life – looking for a reason to laugh is necessary. A sense of humor helps us to get through the dull times, cope with the difficult times, enjoy the good times and manage the scary times.

It's doubtful that anyone with an internet connection at his workplace is writing good fiction.

the difference between how a person treats the powerless versus the powerful is as good a measure of human character as I know.

Everyone will be forgotten, nothing we do will make any difference, and all good endeavours, even the best, will come to naught. Unless there is God. If the God of the Bible exists, and there is a True Reality beneath and behind this one, and this life is not the only life, then every good endeavour, even the simplest ones, pursued in response to God's calling, can matter forever.

A woman always gives away the heart of her soul; to her husband and/or significant other, children, family, friends, and in the workplace. A woman goes through so much emotionally, physically, and mentally. However, most of the time it goes unnoticed.

I am a stickler for good manners, and I believe that treating other people well is a lost art. In the workplace, at the dinner table, and walking down the street--we are confronted with choices on how to treat people nearly every waking moment. Over time these choices define who we are and whether we have a lot of friends and allies or none.

White people raised in Western society are conditioned into a white supremacist worldview because it is the bedrock of our society and its institutions. Regardless of whether a parent told you that everyone was equal, or the poster in the hall of your white suburban school proclaimed the value of diversity, or you have traveled abroad, or you have people of color in your workplace or family, the ubiquitous socializing power of white supremacy cannot be avoided. The messages circulate 24-7 and have little or nothing to do with intentions, awareness, or agreement. Entering the conversation with this understanding is freeing because it allows us to focus on how--rather than if--our racism is manifest. When we move beyond the good/bad binary, we can become eager to identify our racist patterns because interrupting those patterns becomes more important than managing how we think we look to others. I repeat: stopping our racist patterns must be more important than working to convince others that we don't have them. We do have them, and people of color already know we have them; our efforts to prove otherwise are not convincing. An honest accounting of these patterns is no small task given the power of white fragility and white solidarity, but it is necessary.

The ideal is to have a workplace where people enjoy coming into work. That's good for everyone.

Logically, you should go to school, get good grades, go to college, get a good degree, go into the workplace, then work hard and be happy. The only problem is that happiness isn't logical.

You get teamwork in the workplace by giving teamwork in the workplace. It's not only about your personal career success or your colleagues' personal career success, but it's also about the success of the company - which is good for everyone employed at the company.

Toxic relationships are like a good pasta that has been overcooked.

The story doesn't begin with grown women being massacred in the workplace or in the press. It begins with innocent little girls who become convinced, for whatever reason, that the girl within them isn't good enough.

What would it mean in practice to eliminate all the 'negative people' from one's life? It might be a good move to separate from a chronically carping spouse, but it is not so easy to abandon the whiny toddler, the colicky infant, or the sullen teenager. And at the workplace, while it's probably advisable to detect and terminate those who show signs of becoming mass killers, there are other annoying people who might actually have something useful to say: the financial officer who keeps worrying about the bank's subprime mortgage exposure or the auto executive who questions the company's overinvestment in SUVs and trucks. Purge everyone who 'brings you down,' and you risk being very lonely, or, what is worse, cut off from reality.

In one of their last email exchanges, he recommended two management self help books to her, 'The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't' and 'Beyond Bullshit: Straight-Talk at Work', and included their links on Amazon.com. He quit two days later. His resignation email read in part: 'good luck and please do read those books, watch The Office, and believe in the people who disagree with you

Another often-asked question when I speak in public: “Do you have some good advice you might share with us?” Yes, I do. It comes from my savvy mother-in-law, advice she gave me on my wedding day. “In every good marriage,” she counseled, “it helps sometimes to be a little deaf.” I have followed that advice assiduously, and not only at home through fifty-six years of a marital partnership nonpareil. I have employed it as well in every workplace, including the Supreme Court of the United States. When a thoughtless or unkind word is spoken, best tune out. Reacting in anger or annoyance will not advance one’s ability to persuade.

A key to healthy problem solving is good communication.

I quickly realized that I enjoyed editing more than writing. I felt more suited to it and it fit my nurturing personality. I had lots of ideas and a strong sense of structure, and I enjoyed working with talented writers, relishing the give-and-take in making their work better.

A good golfer’s métier is his or her golfing skill. A great golfer’s métier is his or her golfing skill, coupled with the mastery of good sportsmanship, rendering him or her an ambassador for the sport.

Delicious baked goods were the great work hostility equalizer, no matter how unorthodox the workplace.

For every man there was an inferior woman, for every writer there was a checker," said Nora Ephron. "they were the artists and we were the drones.

A woman lives under pressure on a daily basis. Nearly every day a woman is being criticized for the way she looks, thinks, acts, how she raises her children and her role in the workplace. She is criticized by other women, her husband and/or significant other, her children, family, and friends. Goodness gracious, when will a woman’s love ever be good enough? She's constantly beaten down by being told what she’s doing wrong, and barely hears what she has done right. Needless to say, she isn’t praised for her accomplishments; often, all she hears is criticism. I would love to see the detractors walk in her shoes for a while.

We were women in transition, raised in one era and coming of age in another, very different time...here we were, entering the workplace in the 1960s questioning--and often rejecting--many of the values we had been taught. We were the polite, perfectionist "good girls," who never showed our drive or our desires around men. Now we were becoming mad women, discovering and confronting our own ambitions, a quality praised in men but stigmatized--still--in women.

Our schools will not improve if we continue to focus only on reading and mathematics while ignoring the other studies that are essential elements of a good education. Schools that expect nothing more of their students than mastery of basic skills will not produce graduates who are ready for college or the modern workplace. *** Our schools will not improve if we value only what tests measure. The tests we have now provide useful information about students' progress in reading and mathematics, but they cannot measure what matters most in education....What is tested may ultimately be less important that what is untested... *** Our schools will not improve if we continue to close neighborhood schools in the name of reform. Neighborhood schools are often the anchors of their communities, a steady presence that helps to cement the bond of community among neighbors. *** Our schools cannot improve if charter schools siphon away the most motivated students and their families in the poorest communities from the regular public schools. *** Our schools will not improve if we continue to drive away experienced principals and replace them with neophytes who have taken a leadership training course but have little or no experience as teachers. *** Our schools cannot be improved if we ignore the disadvantages associated with poverty that affect children's ability to learn. Children who have grown up in poverty need extra resources, including preschool and medical care.

Does it occur to you that if he set his mind to it, Steve could be a truly excellent supervillain?” Clint said into the comm unit, not bothering with any sort of segue. He knew very well who it was. “We have a contingency plan in place for that,” Coulson said without missing a beat. In the background, Steve said, “Wait, what?” “Oh, c'mon.” Stark sounded seriously insulted. “If anyone here is going to go the black leather and weather control ray route, it's gonna be me, let's not even kid ourselves.” “Every active SHIELD employee has a wallet card instructing them what to do in the event you go supervillain, Stark. It's standard equipment.” A beat of silence. “What?” Tony asked. “I got one,” Bruce said. “Want to see it?” “If you show it to him, it'll defeat the purpose of having a plan,” Natasha said. “And I like this plan, it's a good plan, I do not want to go through them trying to come up with something else.” “Yes, I want to see it,” Tony said. “Thor, did you get a card?” “Verily. Their plan is most sound. I believe we will be able to subdue you with great swiftness, before you have much chance to hurt yourself or others. The damage to property will, of course, be massive, but such things are to be expected.” “What the hell? You will not be able to subdue me quickly. Screw you, I am wily and brilliant.” “I didn't get one,” Steve said, and there was a loud sound of no one being surprised. “It's not a good idea to warn the bait that-” Clint started...

Your behavior inside your home is the real indicator of your character. Not in the workplace, not in school. Sure, it's nice to look good when you leave your home, and make a bella figure. But in terms of your identity, the most important thing is who you are with your parents, with your children, with your cousins. Th most important thing is how you behave with he people who really matter.

What rewards and punishments do is induce compliance, and this they do very well indeed. If your objective is to get people to obey an order, to show up on time and do what they’re told, then bribing or threatening them may be sensible strategies. But if your objective is to get long-term quality in the workplace, to help students become careful thinkers and self-directed learners, or to support children in developing good values, then rewards, like punishments, are absolutely useless. In fact, as we are beginning to see, they are worse than useless—they are actually counterproductive.

Just like in the workplace, women who are good workers are the best workers.

This is good,” he told her. 
She gave him a slow blink. “You like wine?” 
“Doesn’t everyone?” 
“You strike me as a beer-from-the-can kind of guy.” 
“I am.”


Recognizing that sexism still exists, they said, “is one of the challenges of the new generation.

No matter how good you are at work, you are always replaceable. So don't loose yourself in the work rather grow mature with work-life balance

Psychological safety is the key to creating a workplace where people can be confident enough to act without undue fear of being ridiculed, punished, or fired – and be humble enough to openly doubt what is believed and done. As Amy Edmondson’s research shows, psychological safety emerges when those in power persistently praise, reward, and promote people who have the courage to act, talk about their doubts, successes, and failures, and work doggedly to do things better the next time.

There is not a single worker, Taylor would repeat, “who does not devote a considerable part of his time to studying just how slowly he can work and still convince his employer that he is going at a good pace.

I remember how the book talked about the pressure to please and be perfect that every woman falls into and then projects onto her daughter. Nothing is ever good enough. No woman can ever outrun what she has to do. No one can be all things - a mother, a good partner, a lover, as well as a competitor in the workplace.

Of the twelve, the most powerful questions (to employees, guaging their satisfaction with their employers) are those witha combination of the strongest links to the most business outcomes (to include profitability). Armed with this perspective, we now know that the following six ar ethe most powerful questions: 1) Do I know what is expected of me at work? 2) Do I have the materials and equipment I need to do my work right? 3) Do I have the opportunity to do what I do best every day? 4) In the last seven days, have I received recognition or praise for good work? 5) Does my supervisor, or someone at work, seem to care about me as a person? 6) Is there someone at work who encourages my development? As a manager, if you want to know what you should do to build a strong and productive workplace, securing 5s to these six questions would be an excellent place to start.

In Calvin’s time, one might have had a hereditary occupation. And as recently as the 1970s, it was possible to compose a working life centered around the steady accumulation of experience, and be valued in the workplace for that experience; for what you have become. But, as the sociologist Richard Sennett has shown in his studies of contemporary work, it has become difficult to experience the repose of any such settled identity. The ideal of being experienced has given way to the ideal of being flexible. What is demanded is an all-purpose intelligence, the kind one is certified to have by admission to an elite university, not anything in particular that you might have learned along the way. You have to be ready to reinvent yourself at any time, like a good democratic Übermensch. And while in Calvin’s time the threat of damnation might have been dismissed by some as a mere superstition, with our winner-take-all economy the risk of damnation has acquired real teeth. There is a real chance that you may get stuck at the bottom.

Working outward in concentric circles from the single mother's situation, we can easily draw a picture of what a 'good' mother-son relationship needs in order to flourish. In its ideal form, mom would be experiencing physical, material, social, and emotional support from four interdependent sources: an intimate partner who is also attached to the child; a select group of close friends and family; a wider community that supports mom's values and goals; and a maternity-flexible workplace.

If you are under someone else’s power, you should have a say in how that power is used. That’s the world I believe in. That’s the world I want to build. And anyone who claims those as their principles is commanded to organize their workplace today.

For humans, honesty is a matter of degree. Engineers are always honest in matters of technology and human relationships. That's why it's a good idea to keep engineers away from customers, romantic interests, and other people who can't handle the truth.

A good manager instills staff with self-confidence, teaches them to believe in themselves and helps them to realise their brilliance. Do not ever treat your staff with disrespect. It is competent until proven incompetent; not incompetent til proven competent.

The more stressful the job, the more intentional I've always been about helping my team members find joy in our work. Laughter is the outward manifestation of joy, so I believe if I'm doing it right, and helping people connect to the meaning and joy in their work, there will be laughter in the workplace. Laughter is also a good indication that people aren't taking themselves too seriously.

Trish had qualms about joining the women and talked it over with Mary Pleshette. "I don't know about this whole business of women being in men's jobs," she confessed to Mary. "I like the differences between men and women and I think we should keep them." Mary asked her which differences she was afraid of losing. Trish didn't answer for a long time. "Oh well," she finally said, "we'll still be women--we'll just have better jobs.

The worst mistake has been that Christians have tried to make their church programs or worship services their third place place other than their home or workplace where they can relax and be in good company on a regular basis . The key is that third places need to be in public zones.”- What if more Christians spent their regular “church” time in places where they could meet others and begin relationships with them What might happen

Self-Determination Theory (SDT), which is arguably the best understanding science currently has for why some pursuits get our engines running while others leave us cold.8 SDT tells us that motivation, in the workplace or elsewhere, requires that you fulfill three basic psychological needs—factors described as the “nutriments” required to feel intrinsically motivated for your work: Autonomy: the feeling that you have control over your day, and that your actions are important Competence: the feeling that you are good at what you do Relatedness: the feeling of connection to other people

if you believe people are fundamentally good and worthy of trust, you must be honest and transparent with them. That includes telling them when they are lagging behind in their performance. But having a mission-driven, purposeful workplace also requires that you approach people with sensitivity.

Most of us want to be authentic. Yet, we are not who we think we are. We are made up of a rich array of facets and possibilities, many of which we ignore because we label them as “bad”. We create a cardboard cutout image of ourselves to look good to others. The discord between who we are and the image we have to live up to slowly kills our aliveness. When we suppress parts of ourselves, it lowers our mojo, sense of fulfillment, leadership effectiveness and impact in the workplace.

Nonetheless, Christians are equipped with an ethical compass and power of the gospel that can set us apart—sometimes sharply, sometimes subtly—from those around us. This is because biblical Christian faith gives us significant resources not present in other worldviews, which, if lived out, will differentiate believers in the workplace.

I'd applied all of my intellect to that case, worked day and night, put in tons of travel, canceled vacations. Now, instead of recognizing my leadership, smarts, or dedication, he was praising my appearance. This would never have happened to a man. No partner would have raised her glass and said, 'Wow, Joe, you must be working out really hard. Looking good!

Perhaps most important for women’s advancement, there still is no private or public support for working families, who rely primarily on mothers to care for the children.

The workplace is designed around the male life cycle and there is no allowance for children and family. There’s a fragile new cultural ideal—that both the husband and wife work.

We need the richness of many good counselors all through our lives and an attitude that nurtures them. That way, we may find the clarity and resilience we need when things go awry.

Someone like me cares about others, but I guess you wouldn't know anything about that.

Balance is the first pillar of happiness in the workplace, because without it, it’s hard to do a good job or enjoy our work. Without some breathing space in the face of constant demands, we won’t be creative, competent, or cheerful. We won’t get along well with others, take criticism without imploding, or control the level of our daily stress. Just as a solid building needs a foundation both level and strong, mindful balance provides the essential foundation we need if we want to weather the stresses of work and find a way to flourish.

Managers...give orders, not ownership. Leaders, on the other hand, ask themselves, "How do I get this person to do what I want them to do and make sure they feel good about doing it?

And when a woman does fail, she is more likely to believe it’s personal—she sucked—while men view it as circumstantial (the business sucked). It’s not all bad. Women’s fear of failure may prompt them to become better informed; they take the time to read up on their ideas so they can supply evidence. But then of course there’s the feedback loop: People who fear failure are less likely to put forward ideas, to take intellectual risks, and more likely to quit. They tend to avoid new challenges in favor of sticking to what they’re already good [at].

Most women faked half their lives daily, pretending to have their work and their family and their health completely under control, moving through the world with just enough makeup and effortless shampoo-commercial hair. They were the ones wearing beautiful cream-colored knitted sweaters in white rooms on their Instagram pages. They were the ones spouting corny philosophical sayings and talking about their many blessings. Meanwhile, they were taking prescription drugs just to stand up straight in the morning and their husbands were on their fourth affair with someone from their workplace.

What led to our revolt? Why did our generation suddenly realize that our place in society was changing--and had to change? In part, we were carried by the social and political currents of our time...But even with the social winds in our sails and the women's movement behind us, each of us had to overcome deeply held values and traditional social strictures. The struggle was personally painful and professionally scary. What would happen to us? Would we win our case? Would we change the magazine? Or would we be punished? Who would succeed and who would not? And if our revolt failed, were our careers over--or were they over anyway? We knew that filing the suit legally protected us from being fired, but we didn't trust the editors not to find some way to do us in. Whatever happened, the immediate result is that it put us all on the line. "The night after the press conference I realized there was no turning back," said Lucy Howard. "Once I stepped up and said I wanted to be a writer, it was over. I wanted to change Newsweek, but everything was going to change.

I dream of a time when politics, cultures and predispositions stop being a divisive, destructive, evil force, and instead…becomes a positive, unifying force for good; freedom, love, abundance, peace, meaning and joy.

Part of what is involved in participating in cultural change is violating what you were raised to believe was sacrosanct,” she said. “It is getting yourself to accept a different set of values and relinquish old ones.

Being female was not something that ever held Jessica back. “I was used to getting everything I wanted and working hard for it,” said the twenty-eight-year-old writer at Newsweek.com, “so my feeling was, why do I need feminism?

What Is Trust? There are many different models and definitions of trust in the published literature. However, the focus of this book is to learn to build and maintain trust in the workplace. For this purpose, trust is defined as choosing to risk making something you value vulnerable to another person’s actions. When you trust someone, what you make vulnerable can range from concrete things such as money, a job, a promotion, or a particular goal, to less tangible things like a belief you hold, a cherished way of doing things, your “good name,” or even your sense of happiness and well being. Whatever you choose to make vulnerable to the other’s actions, you do so because you believe their actions will support it or, at the very least, will not harm it. Some people tend to extend trust to others easily and with little or no evidence it is warranted. They only withdraw their trust it if is betrayed. Others believe that people must earn their trust by demonstrating trustworthiness. Whether you tend to extend trust more or less easily, you do so by assessing the probability that the other person will support or harm what you value in the future. In this sense choosing to trust or distrust is a risk assessment.

Even if I’m angry, I think I won’t feel as miserable. I can always knit or meditate. It’ll still be tough but I’m sure I can get over it. There’s bound to be shitty people in the workplace. I’ll be a contract worker again and there’ll still be people who belittle me at work. But those people are not important to me at all. Inner peace. I’ll find my own peace. I’ll keep the hobbies I enjoy, and I’ll continue to meet good people like you two. I’ll try to fight and win against this harsh world.

since the 1974 Health and Safety at Work Act, workplace fatalities in the UK have dropped by 85%. But there is a caveat to this good news story. While serious injuries at work have been decreasing for men, there is evidence that they have been increasing among women.7 The rise in serious injuries among female workers is linked to the gender data gap: with occupational research traditionally having been focused on male-dominated industries, our knowledge of how to prevent injuries in women is patchy to say the least.

Laughter is the outward manifestation of joy, so I believe if I’m doing it right, and helping people connect to the meaning and joy in their work, there will be laughter in the workplace. Laughter is also a good indication that people aren’t taking themselves too seriously.

Mike Ruby, a writer in the magazine’s Business section, used to call Newsweek writing f—k-style journalism: Flash (the lead), Understanding (the billboard—why is this story important), Clarification (tell the details of the story), and Kicker (bringing it all together with a clever ending).

My old boss Jim Barksdale was fond of saying, “We take care of the people, the products, and the profits—in that order.” It’s a simple saying, but it’s deep. “Taking care of the people” is the most difficult of the three by far and if you don’t do it, the other two won’t matter. Taking care of the people means that your company is a good place to work. Most workplaces are far from good. As organizations grow large, important work can go unnoticed, the hardest workers can get passed over by the best politicians, and bureaucratic processes can choke out the creativity and remove all the joy.

To be at your most resourceful in handling workplace challenges, it helps to become adept at recognizing when you’re sliding into defensive mode. Refocusing attention on potential rewards in the situation at hand can also help to reengage your deliberate system and shift you back into discovery mode.

American culture has regressed because of contemporary society’s glorification of making a good living and spending free time in media activities rather than constantly devoting themselves to a learning and self-improvement. The combination of grooming youngsters to fit into a commercial workplace and Americans willingness to submit themselves to endless hours of watching television shows filled with murders, violence, sex, and replete with advertisements that promote the goods of commercial giants has eroded the American spirit and contributed to lack of an intellectually sophisticated populous.

We don’t raise our daughters to be as ambitious as our sons,” she said. One reason, she noted, was that “success and likeability are positively correlated for men and negatively correlated for women. As a man gets more powerful and successful, he is better liked. As a woman gets more powerful and successful, she is less liked.

Boundaries help you perform your best when you’re on the clock, and they help you recharge effectively when you’re not. They improve your mental and physical health; create a culture of respect and trust; keep morale, motivation, and loyalty high; and prevent good employees (like you) from burning out—because burnout is very, very real even if you’re doing a job you love. When employees are feeling energized, respected, and valued, it has a positive impact on their productivity, creativity, and the results they achieve for the business. Remember that the next time you’re tempted to feel guilty for setting a boundary at work—you’re a true team player because you’re helping to create a workplace culture in which everyone thrives.

the women questioned how much had actually changed for women since 1970, not only at the magazine but in the workplace in general. They cited statistics showing that full-time working women who haven’t had children still make seventy-seven cents on the male dollar and that in their first job out of business school, female MBAs make $4,600 less per year than male MBAs.

Measuring the strength of a workplace can be simplified to twelve questions. These twelve questions don’t capture everything you may want to know about your workplace, but they do capture the most information and the most important information. They measure the core elements needed to attract, focus, and keep the most talented employees. Here they are: Do I know what is expected of me at work? Do I have the materials and equipment I need to do my work right? At work, do I have the opportunity to do what I do best every day? In the last seven days, have I received recognition or praise for doing good work? Does my supervisor, or someone at work, seem to care about me as a person? Is there someone at work who encourages my development? At work, do my opinions seem to count? Does the mission/purpose of my company make me feel my job is important? Are my co-workers committed to doing quality work? Do I have a best friend at work? In the last six months, has someone at work talked to me about my progress? This last year, have I had opportunities at work to learn and grow? These twelve questions are the simplest and most accurate way to measure the strength of a workplace.

If talking about ourselves non-stop isn’t a good idea for the workplace, friendships, or dating, then why on Earth is this considered a good idea for social media? It isn’t, and this is why we’ve spent so much time exploring how society as a whole has changed. If we don’t understand our world and how we fit best within our modern culture, we’ll wear ourselves out and have no time left for writing books.

History will see this as the residential commodification era, in which housing provision seemed to lose all contact between supply and demand of housing as a utility and simply focused on supply and demand of investment — and that is worrying. Investment is good for the economy, but the investment you want is investment that goes into creating homes, workplaces and infrastructure, not investing in owning them and inflating asset prices.

In one tragicomic incident in October 2017, a Palestinian laborer posted to his private Facebook account a picture of himself in his workplace, alongside a bulldozer. Adjacent to the image he wrote “Good morning!” An automatic algorithm made a small error when transliterating the Arabic letters. Instead of ysabechhum (which means “good morning”), the algorithm identified the letters as ydbachhum (which means “kill them”). Suspecting that the man might be a terrorist intending to use a bulldozer to run people over, Israeli security forces swiftly arrested him. He was released after they realized that the algorithm made a mistake. But the offending Facebook post was nevertheless taken down. You can never be too careful. 29 What Palestinians are experiencing today in the West Bank might be just a primitive preview of what billions will eventually experience all over the planet.

Thank ’n’ Yank Yank the credit right back—by thanking them for liking your idea. It’s a sneaky yet highly effective self-crediting maneuver that still leaves you looking good. Try any version of: “Thanks for picking up on my idea.” “Yes! That’s exactly the point I was making.” “Exactly. So glad you agree—now let’s talk about next steps.” Sure, sometimes a biting “Is there an echo in here?” may also work, but the thank-n-yank softens the edge.

The women who fought those fights were not the ones who got the rewards. People like me, who came right behind them, got the good jobs and promotions. I know many of the heroines of those battles and they aren’t bitter. They’re still very ticked off at their former employers, but they’re very happy and proud of the women who came after and got the opportunities that rightfully should have been theirs. To me that’s the definition of a great heart.

Measuring the wrong thing is often worse than measuring nothing, because you do get what you measure. So if the assessments focus on how much people “enjoy” the experience—be that reading a book, watching a talk, or going to a training session—those same books, talks, and trainings will respond to those measurements by prioritizing the wrong outcomes: making participants feel good and giving them a good time. Simply stated, measuring entertainment value produces great entertainment, not change; measuring the wrong things crowds out assessing other, more relevant indicators such as improvements in workplaces. Improvement comes from employing measurements that are appropriate, those that are connected to the areas in which we seek improvement. In the case of leadership, that appropriate measurement would include assessing the frequency of desirable leader behaviors; actual workplace conditions such as engagement, satisfaction, and

We long to feel good about our work. In his brilliant way of writing, Studs Terkel explained over 40 years ago what people wanted from their work efforts: “It is about a search, too, for daily meaning as well as daily bread, for recognition as well as cash, for astonishment rather than torpor; in short for a sort of life rather than a Monday through Friday sort of dying. . . . To be remembered was the wish, spoken and unspoken, of the heroes and heroines of this book.”2

OUR WORKPLACE As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be there when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear—and make their day.

People hate change, and with good reason. Change makes us stupider, relatively speaking. Our knowledge -as a percentage of all the things that can be known- goes down a tick every time something changes. And frankly, if we're talking about a percentage of the total knowledge in the universe, most of us aren't that many basis points superior to our furniture to begin with. I hate to wake up in the morning only to find that the intellectual gap between me and my credenza has narrowed. That's no way to start the day.

Problems in the Workplace This section shows how the problems you have in school carry over into the workplace. If you have a part-time job, you may already experience some of the following problems. If so, you should feel good that you are working on solving them now. They probably will not get better on their own. Many people who have suffered from social anxiety for years finally ask for help when they recognize that their careers are suffering. They realize that they will never reach the level of success they want if they do not overcome their social fears.

These interviews emphasize an important point: Compelling careers often have complex origins that reject the simple idea that all you have to do is follow your passion. This observation may come as a surprise for those of us who have long basked in the glow of the passion hypothesis. It wouldn’t, however, surprise the many scientists who have studied questions of workplace satisfaction using rigorous peer-reviewed research. They’ve been discovering similar conclusions for decades, but to date, not many people in the career-advice field have paid them serious attention.

No,’ he says very firmly. ‘It doesn’t matter how good a drummer, singer, or trombone-mimer you are, bragging about anything is bad form. They have a mantra in the business – “Lego over ego” – and people follow it.’ He tells me that he and his fellow non-Danes have been guided towards the writings of a 1930s Danish-Norwegian author, Aksel Sandemose, for a better understanding of how best to ‘integrate’ into the workplace in Denmark. Sandemose outlines ten rules for living Danishly (otherwise known as ‘Jante’s Law’) in his novel, A Fugitive Crosses His Tracks. These, as far as Google Translate and I can make out, are: You’re not to think you are anything special You’re not to think you are as good as we are You’re not to think you are smarter than us You’re not to convince yourself that you are better than us You’re not to think you know more than us You’re not to think you are more important than us You’re not to think you are good at anything You’re not to laugh at us You’re not to think anyone cares about you You’re not to think you can teach us anything ‘Crikey, you’re not to do much round here, are you?’ ‘Oh, and there’s another, unspoken one.’ ‘Yes?’ ‘“Don’t put up with presenteeism”. If anyone plays the martyr card, staying late or working too much, they’re more likely to get a leaflet about efficiency or time management dropped on their desk than any sympathy.

When an official report in the UK was commissioned to examine the mathematics needed in the workplace, the investigator found that estimation was the most useful mathematical activity. Yet when children who have experienced traditional math classes are asked to estimate, they are often completely flummoxed and try to work out exact answers, then round them off to look like an estimate. This is because they have not developed a good feel for numbers, which would allow them to estimate instead of calculate, and also because they have learned, wrongly, that mathematics is all about precision, not about making estimates or guesses. Yet both are at the heart of mathematical problem solving.

Free and accessible child care has always been a fundamental demand of the women’s movement, but the legislative efforts to pass such measures have failed. “Everything that our generation asked for as feminists was getting the identical things of what boys had—access to the Ivy League or professional schools or corporate America,” said psychiatrist Anna Fels. “Women now are up against a much deeper structural problem. The workplace is designed around the male life cycle and there is no allowance for children and family. There’s a fragile new cultural ideal—that both the husband and wife work. But when these families are under the real pressure of having a baby or two, there’s a collapse back to old cultural norms and these young parents go back to the default tradition.

Ambiguous tasks are a good place to observe how personality traits bubble to the surface. Although few of us are elite soldiers, we’ve all experienced the kind of psychological distress these trainees encounter on their training run: managing unclear expectations, struggling with self-motivation, and balancing the use of social support with private reflection. These issues are endemic not only to the workplace, but also to relationships, health, and every aspect of life in which we seek to thrive and succeed. Not surprisingly, the leading predictor of success in elite military training programs is the same quality that distinguishes those best equipped to resolve marital conflict, to achieve favorable deal terms in business negotiations, and to bestow the gifts of good parenting on their children: the ability to tolerate psychological discomfort.

Psychological safety is broadly defined as a climate in which people are comfortable expressing and being themselves. More specifically, when people have psychological safety at work, they feel comfortable sharing concerns and mistakes without fear of embarrassment or retribution. They are confident that they can speak up and won't be humiliated, ignored, or blamed. They know they can ask questions when they are unsure about something. They tend to trust and respect their colleagues. When a work environment has reasonably high psychological safety, good things happen: mistakes are reported quickly so that prompt corrective action can be taken; seamless coordination across groups or departments is enabled, and potentially game-changing ideas for innovation are shared. In short, psychological safety is a crucial source of value creation in organizations operating in a complex, changing environment.

Standing up for your ethical principles takes courage. Courage is the ability to face danger, difficulty, uncertainty, or pain without being overcome by fear. When you see something happening in the workplace that just doesn’t seem right do you have the courage to stand-up and do something? What are you afraid of? Retribution, disapproval, your image, damaged relationships, or simply the unknown? Courage is about setting aside your fear and taking action for the good of yourself or someone else. ..approaching the person with whom you have a problem. This is NOT easy. Most of us don’t naturally confront people. To most of us, the courage to actually go up and talk face-to-face takes a superhuman Kristopher Kime level of courage. Your voice trembles, stomach hurts, beads of sweat roll down your face. It certainly FEELS like a life or death struggle. But remember, courage is about facing difficulty without being overcome by fear.

Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience." Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is. Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others. The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success. Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all. Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace. Loyalty is not demanded; it is created. Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message. The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel. The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way. People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes. Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk. The more important the mission, the more important it is to be at the front.

The greatest enemy of enlightenment is “common sense”. In day-today life, common sense “works”, which is why ordinary people revere it. Most managers in the workplace are good at common sense i.e. knowing how to play the system, to obey the rules, to pander to higher managers, to avoid radical ideas, to highlight their modest successes and blame others for their failures, and to stick firmly within the domain of the conventional, acceptable and uncontroversial. Unfortunately, they’re hopeless at everything else. All geniuses, on the other hand, can “see” far beyond the realm of common sense. They use imagination, intuition and visionary ideas as their guides, not the trivialities of common sense. What would you rather be – a middle manager with a comfortable common sense life, or a genius who has unlocked the door to the mysteries of existence? Tragically for humanity, most people aspire to be middle managers. That’s the extent of their ambition, that’s as far as their horizons stretch. These are the sort of people that Nietzsche scornfully branded as “Last Men.

I awoke to the fraud that had been committed in socialism’s name, and felt an immediate obligation to do something about it. All those laws formulated by the British Labour Party, which set out to organize society for the greater good of everyone, by controlling, marginalizing or forbidding some natural human activity, took on another meaning for me. I was suddenly struck by the impertinence of a political party that sets out to confiscate whole industries from those who had created them, to abolish the grammar schools to which I owed my education, to force schools to amalgamate, to control relations in the workplace, to regulate hours of work, to compel workers to join a union, to ban hunting, to take property from a landlord and bestow it on his tenant, to compel businesses to sell themselves to the government at a dictated price, to police all our activities through quangos designed to check us for political correctness. And I saw that this desire to control society in the name of equality expresses exactly the contempt for human freedom that I encountered in Eastern Europe.

We wanted Penny to work somewhere that was pedestrian and wonderfully quotidian. Here are these guys who are trying to unravel the secrets of the universe, and Penny introduces herself by saying, “I work at The Cheesecake Factory.” The juxtaposition of scientists working in the quantum field, perhaps changing the world with their work, and “I work at The Cheesecake Factory” seemed to be a funny dichotomy. And the cheesecake is great! I personally really love their chocolate chip cheesecake. And the menu went on for days—it was like a book! There was a lot going for it, and the company was very gracious about letting us use their name. Surprisingly, the California Institute of Technology (abbreviated as Caltech) wasn’t as enthusiastic when it came to establishing Sheldon and Leonard’s workplace. Chuck Lorre: Caltech wasn’t keen on us using their name or likeness early on, so we obliged for a while, and then when the show took off, they communicated with us again and said something along the lines of, “Please feel free to use the word Caltech in your show,” because it was a good promotion for Caltech! [Laughs] Someone over there recognized that being associated with this burgeoning hit show was not going to damage their reputation.

As I look back on the cornerstones of my conditioning, I see to my surprise that the atheist Freud and my religious upbringing were fundamentally in agreement. Both assumed that human nature was basically bad and in need of control from outside. Freud told me I needed “civilization” and not religion. Religion told me I needed obedience to the precepts and laws of its “God.” Both agreed that my desires would get me into trouble. My religion told me I’m bad, but “God” will save me; Freud said I’m “bad” at the core, but “enculturation” will save me. Bottom line: I shouldn’t trust my desire. And if I can’t trust my core desire, is it really possible to trust myself? The answer was no—that which is trustworthy is not you, it is outside of you. All you have that you can trust is your reason, which will dictate that you should follow the social good. But if desire was bad, what was going to fuel my effort to obey reason? The unspoken answer was the same as the answer in childhood—fear. “Be responsible and be productive, or else . . .” Such a fear-based mental construct increases reliance on external sources of control. These external controls become internalized as Self 1 concepts that judge both desire and behavior. As I lose touch with Self 2’s natural instinct and am subject to the various cycles of Self 1 interference, there is a great price to pay in terms of human dignity, enjoyment, expression, and capacity for excellence.

Outlawing drugs in order to solve drug problems is much like outlawing sex in order to win the war against AIDS. We recognize that people will continue to have sex for nonreproductive reasons despite the laws and mores. Therefore, we try to make sexual practices as safe as possible in order to minimize the spread of the AIDS viruses. In a similar way, we continually try to make our drinking water, foods, and even our pharmaceutical medicines safer. The ubiquity of chemical intoxicants in our lives is undeniable evidence of the continuing universal need for safer medicines with such applications. While use may not always be for an approved medical purpose, or prudent, or even legal, it is fulfilling the relentless drive we all have to change the way we feel, to alter our behavior and consciousness, and, yes, to intoxicate ourselves. We must recognize that intoxicants are medicines, treatments for the human condition. Then we must make them as safe and risk free and as healthy as possible. Dream with me for a moment. What would be wrong if we had perfectly safe intoxicants? I mean drugs that delivered the same effects as our most popular ones but never caused dependency, disease, dysfunction, or death. Imagine an alcohol-type substance that never caused addiction, liver disease, hangovers, impaired driving, or workplace problems. Would you care to inhale a perfumed mist that is as enjoyable as marijuana or tobacco but as harmless as clean air? How would you like a pain-killer as effective as morphine but safer than aspirin, a mood enhancer that dissolves on your tongue and is more appealing than cocaine and less harmful than caffeine, a tranquilizer less addicting than Valium and more relaxing than a martini, or a safe sleeping pill that allows you to choose to dream or not? Perhaps you would like to munch on a user friendly hallucinogen that is as brief and benign as a good movie? This is not science fiction. As described in the following pages, there are such intoxicants available right now that are far safer than the ones we currently use. If smokers can switch from tobacco cigarettes to nicotine gum, why can’t crack users chew a cocaine gum that has already been tested on animals and found to be relatively safe? Even safer substances may be just around the corner. But we must begin by recognizing that there is a legitimate place in our society for intoxication. Then we must join together in building new, perfectly safe intoxicants for a world that will be ready to discard the old ones like the junk they really are. This book is your guide to that future. It is a field guide to that silent spring of intoxicants and all the animals and peoples who have sipped its waters. We can no more stop the flow than we can prevent ourselves from drinking. But, by cleaning up the waters we can leave the morass that has been the endless war on drugs and step onto the shores of a healthy tomorrow. Use this book to find the way.

But one can see exactly why Dr Ali is so successful - he seems to offer a solution within the individual's grasp: you may not be able to change deadlines and workloads, but you can make yourself more efficient. Ancient wisdoms can be adapted to speed up human beings: this is the kind of individualised response which fits neatly into a neo-liberal market ideology. It draws on Eastern contemplative traditions of yoga and meditation which place the emphasis on individual transformation, and questions the effectiveness of collective political or social activism. Reflexology, aromatherapy, acupuncture, massage - these alternative therapies are all booming as people seek to improve their sense of well-being and vitality. Much of it makes sense - although trips to the Himalayas are hardly within the reach of most workers and the complementary health movement plays an important role in raising people's under standing of their own health and how to look after themselves. But the philosophy of improving ‘personal performance' also plays into the hands of employers' rationale that well-being and coping with stress are the responsibility of the individual employee. It reinforces the tendency for individuals to search for 'biographic solutions to structural contradictions', as the sociologist Ulrich Beck put it: forget the barricades, it's revolution from within that matters. This cultural preoccupation with personal salvation stymies collective reform, and places an onerous burden on the individual. It effectively reinforces the anxieties and insecurities which it offers to assuage.

Michael Lewis, the author of The Blind Side, wrote about professional basketball player Shane Battier, who plays for the Houston Rockets, in an article titled “The No-Stats All-Star.” He describes Battier as follows: “Shane Battier is widely regarded inside the NBA as, at best, a replaceable cog in a machine driven by superstars. And yet every team he has ever played on has acquired some magical ability to win. [Because] Battier . . . seems to help the team in all sorts of subtle, hard-to-measure ways that appear to violate his personal interests.” Subtle, hard-to-measure ways. Lewis continues: Battier’s game is a weird combination of obvious weaknesses and nearly invisible strengths. When he is on the court, his teammates get better, often a lot better, and his opponents get worse—often a lot worse. He may not grab huge numbers of rebounds, but he has an uncanny ability to improve his teammates’ rebounding. He doesn’t shoot much, but when he does, he takes only the most efficient shots . . . On defense, although he routinely guards the NBA’s most prolific scorers, he significantly reduces shooting percentages. [We] call him Lego. When he’s on the court, all the pieces start to fit together. Husbands, children, and coworkers may not understand what it is exactly that we do. Yet because of who we are and what we do, whether in our home, community, or workplace, things magically work. Like Shane Battier, our very presence seems to just make everything and everyone work better together. It’s hard to put your finger on it, but in my experience this “magic” of bringing people together and enhancing their strengths is a talent that many women seem to have. It’s one reason we are so good at being a safe haven and playing a supporting role, but it’s a talent that we can use for great good when we dust off our dreams and put on our Batman suit.

In about 1951, a quality approach called Total Productive Maintenance (TPM) came on the Japanese scene. Its focus is on maintenance rather than on production. One of the major pillars of TPM is the set of so-called 5S principles. 5S is a set of disciplines—and here I use the term “discipline” instructively. These 5S principles are in fact at the foundations of Lean—another buzzword on the Western scene, and an increasingly prominent buzzword in software circles. These principles are not an option. As Uncle Bob relates in his front matter, good software practice requires such discipline: focus, presence of mind, and thinking. It is not always just about doing, about pushing the factory equipment to produce at the optimal velocity. The 5S philosophy comprises these concepts: • Seiri, or organization (think “sort” in English). Knowing where things are—using approaches such as suitable naming—is crucial. You think naming identifiers isn’t important? Read on in the following chapters. • Seiton, or tidiness (think “systematize” in English). There is an old American saying: A place for everything, and everything in its place. A piece of code should be where you expect to find it—and, if not, you should re-factor to get it there. • Seiso, or cleaning (think “shine” in English): Keep the workplace free of hanging wires, grease, scraps, and waste. What do the authors here say about littering your code with comments and commented-out code lines that capture history or wishes for the future? Get rid of them. • Seiketsu, or standardization: The group agrees about how to keep the workplace clean. Do you think this book says anything about having a consistent coding style and set of practices within the group? Where do those standards come from? Read on. • Shutsuke, or discipline (self-discipline). This means having the discipline to follow the practices and to frequently reflect on one’s work and be willing to change.

Earth (481-640) People with this personality type are likely to become successful leaders. You tend to be more disciplined and careful at planning tasks. Loyalty and trust are important equations in your relationships hence they prove to be your strength in hard times. You respect others and keep people united which makes people flourish under your leadership. Earth signs are efficient decision makers hence always remain firm on the step they took. Fire: (400-300) Fire people are smart enthusiastic and energetic to be around. You are very competitive and curious, and more often very passionate about your goals and desires. Trusting people with a job or any important personal task is hard hence making emotional connections are difficult for you. making friends or getting a lover, your life is full of drama and there’s always a lot happening around you. You are intelligent and always find new ways to do things Water (160-320) Water people are kind and empathetic but sensitive. And you sometimes tend to become people pleasers. being quite impulsive and always in a hurry, you make decisions haphazardly. Water people are shy and introverted while partying around with friends on a weekend would be the last thing you want to do. You dread small talk and expressing yourself to a group of people is quite a demanding job. People feel relaxed in your presence you bring out the best in them. Decision-making can be demanding and you are sometimes regretful of overthinking and hence not capable of finding a firm decision. Air: (0-160) You have quite an entrancing personality. People are naturally drawn towards you and find your company comforting and friendly. Air signs are naturally smart and quite efficient in their workplace. While using your challenges and opportunities wisely you are likely to have great careers. you are good at advising your colleagues. But being bound in a relationship sometimes doesn’t seem to help you, rather you respect open free yet intimate emotional connections. Air people who are artistic and creative always look at things from a unique lens. So now you know your element.

It's possible to see how much the brand culture rubs off on even the most sceptical employee. Joanne Ciulla sums up the dangers of these management practices: 'First, scientific management sought to capture the body, then human relations sought to capture the heart, now consultants want tap into the soul... what they offer is therapy and spirituality lite... [which] makes you feel good, but does not address problems of power, conflict and autonomy.'¹0 The greatest success of the employer brand' concept has been to mask the declining power of workers, for whom pay inequality has increased, job security evaporated and pensions are increasingly precarious. Yet employees, seduced by a culture of approachable, friendly managers, told me they didn't need a union - they could always go and talk to their boss. At the same time, workers are encouraged to channel more of their lives through work - not just their time and energy during working hours, but their social life and their volunteering and fundraising. Work is taking on the roles once played by other institutions in our lives, and the potential for abuse is clear. A company designs ever more exacting performance targets, with the tantalising carrot of accolades and pay increases to manipulate ever more feverish commitment. The core workforce finds itself hooked into a self-reinforcing cycle of emotional dependency: the increasing demands of their jobs deprive them of the possibility of developing the relationships and interests which would enable them to break their dependency. The greater the dependency, the greater the fear of going cold turkey - through losing the job or even changing the lifestyle. 'Of all the institutions in society, why let one of the more precarious ones supply our social, spiritual and psychological needs? It doesn't make sense to put such a large portion of our lives into the unsteady hands of employers,' concludes Ciulla. Life is work, work is life for the willing slaves who hand over such large chunks of themselves to their employer in return for the paycheque. The price is heavy in the loss of privacy, the loss of autonomy over the innermost workings of one's emotions, and the compromising of authenticity. The logical conclusion, unless challenged, is capitalism at its most inhuman - the commodification of human beings.

[T]o look back on our life and also to discover something that can no longer be made good: the squandering of our youth when our educators failed to employ those eager, hot and thirsty years to lead us towards knowledge of things but used them for a so-called 'classical education'! The squandering of our youth when we had a meagre knowledge of the Greeks and Romans and their languages drummed into us in a way as clumsy as it was painful and one contrary to the supreme principle of all education, that one should offer food only to him who hungers for it ! When we had mathematics and physics forced upon us instead of our being led into despair at our ignorance and having our little daily life, our activities, and all that went on at home, in the work-place, in the sky, in the countryside from morn to night, reduced to thousands of problems, to annoying, mortifying, irritating problems so as to show us that we needed a knowledge of mathematics and mechanics, and then to teach us our first delight in science through showing us the absolute consistency of this knowledge! If only we had been taught to revere these sciences, if only our souls had even once been made to tremble at the way in which the great men of the past had struggled and been defeated and had struggled anew, at the martyrdom which constitutes the history of rigorous science! What we felt instead was the breath of a certain disdain for the actual sciences in favour of history, of 'formal education' and of 'the classics'! And we let ourselves be deceived so easily! Formal education! Could we not have pointed to the finest teachers at our grammar schools, laughed at them and asked: 'are they the products of formal education? And if not, how can they teach it?' And the classics! Did we learn anything of that which these same ancients taught their young people? Did we learn to speak or write as they did? Did we practise unceasingly the fencing-art of conversation, dialectics? Did we learn to move as beautifully and proudly as they did, to wrestle, to throw, to box as they did? Did we learn anything of the asceticism practised by all Greek philosophers? Were we trained in a single one of the antique virtues and in the manner in which the ancients practised it? Was all reflection on morality not utterly lacking in our education not to speak of the only possible critique of morality, a brave and rigorous attempt to live in this or that morality? Was there ever aroused in us any feeling that the ancients regarded more highly than the moderns? Were we ever shown the divisions of the day and of life, and goals beyond life, in the spirit of antiquity? Did we learn even the ancient languages in the way we learn those of living nations namely, so as to speak them with ease and fluency? Not one real piece of ability, of new capacity, out of years of effort! Only a knowledge of what men were once capable of knowing!