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Mark Graban shared a quote from Fujio Cho on his Lean Blog on January 20, 2011. Cho said, “We want to not only show respect to our people, in the same way, we want to show respect to everyone we meet in life, we also want to respect their humanity, what it is that makes us human, which is our ability to think and feel—we have to respect that humanity in the way we design the work, so that the work enables their very human characteristics to flourish.
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