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Transcendence: Brands that invite customers to participate in a larger movement offer a greater, more impactful life along with their products and services. Tom’s Shoes built a name for itself by selling stylish shoes while simultaneously giving a pair to somebody in need in what they called a “one for one” model. Those who wore the shoes claimed a major factor in deciding to make the purchase was a sense of involvement with a larger movement. At less than ten years old, the for-profit brand sold for more than $700 million. Another example of a brand that helps customers achieve a level of transcendence is Daymond John’s clothing brand FUBU, an acronym for “For Us By Us,” in reference to the African American community being represented in the marketplace. The brand offers more than fashion; it offers a sense of unity, transcendence, and entrepreneurialism for the African American community.
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Donald Miller (Building a StoryBrand: Clarify Your Message So Customers Will Listen)