Flexibility In Leadership Quotes

Leaders are not, as we are often led to think, people who go along with huge crowds following them. Leaders are people who go their own way without caring, or even looking to see, whether anyone is following them. "Leadership qualities" are not the qualities that enable people to attract followers, but those that enable them to do without them. They include, at the very least, courage, endurance, patience, humor, flexibility, resourcefulness, stubbornness, a keen sense of reality, and the ability to keep a cool and clear head, even when things are going badly. True leaders, in short, do not make people into followers, but into other leaders.

Sometimes abiding by the strictest rules is folly. Give me flexibility, imagination, and audacity over caution any day.

Leadership grows like tall trees. It needs both toughness and flexibility - toughness for accountability - flexibility to adapt changes with a compassionate & caring heart for self and others.

What is needed now is for leaders to become more open, more flexible, less egoistic and less hypocritical. We must loosen our death grip on whatever we believe to be the truth simply because it is how we want the truth to look. We must be honest with ourselves and invite honesty from others.

A great leader has to be flexible, holding his ground on the major principles but finding room for compromises that can bring people together. A great leader has to be savvy at negotiations so we don't drown every bill in pork barrel bridges to nowhere. I know how to stand my ground — but I also know that Republicans and Democrats need to find common ground to stand on as well.

Om meditation eliminates rigid and fixed views about the world. It creates a spacious, flexible and open views about the world.

So what does it take to win? Yes, you have to be determined. Yes, you have to be driven. Yes, you must have the unconquerable will to win. But to really win, to truly win at all cost, requires more flexibility, more creativity, more adaptability, more compromise, and more humility than most people ever realize. That is what it takes to win.

If you have knowledge, let others light their candles at it.

First Globals are ready to go anywhere, experience everything, and work and live in exotic places, and for them, family life takes priority over work life and a flexible, diverse, collaborative, fun learning environment is key.

I shall adopt new Muse as fast as they appear to be true Muse.

Emotional intelligence is the foundation of leadership. It balances flexibility with toughness, vision with passion, compassion with justice.

[The wives of powerful noblemen] must be highly knowledgeable about government, and wise – in fact, far wiser than most other such women in power. The knowledge of a baroness must be so comprehensive that she can understand everything. Of her a philosopher might have said: "No one is wise who does not know some part of everything." Moreover, she must have the courage of a man. This means that she should not be brought up overmuch among women nor should she be indulged in extensive and feminine pampering. Why do I say that? If barons wish to be honoured as they deserve, they spend very little time in their manors and on their own lands. Going to war, attending their prince's court, and traveling are the three primary duties of such a lord. So the lady, his companion, must represent him at home during his absences. Although her husband is served by bailiffs, provosts, rent collectors, and land governors, she must govern them all. To do this according to her right she must conduct herself with such wisdom that she will be both feared and loved. As we have said before, the best possible fear comes from love. When wronged, her men must be able to turn to her for refuge. She must be so skilled and flexible that in each case she can respond suitably. Therefore, she must be knowledgeable in the mores of her locality and instructed in its usages, rights, and customs. She must be a good speaker, proud when pride is needed; circumspect with the scornful, surly, or rebellious; and charitably gentle and humble toward her good, obedient subjects. With the counsellors of her lord and with the advice of elder wise men, she ought to work directly with her people. No one should ever be able to say of her that she acts merely to have her own way. Again, she should have a man's heart. She must know the laws of arms and all things pertaining to warfare, ever prepared to command her men if there is need of it. She has to know both assault and defence tactics to insure that her fortresses are well defended, if she has any expectation of attack or believes she must initiate military action. Testing her men, she will discover their qualities of courage and determination before overly trusting them. She must know the number and strength of her men to gauge accurately her resources, so that she never will have to trust vain or feeble promises. Calculating what force she is capable of providing before her lord arrives with reinforcements, she also must know the financial resources she could call upon to sustain military action. She should avoid oppressing her men, since this is the surest way to incur their hatred. She can best cultivate their loyalty by speaking boldly and consistently to them, according to her council, not giving one reason today and another tomorrow. Speaking words of good courage to her men-at-arms as well as to her other retainers, she will urge them to loyalty and their best efforts.

Muhammad was gentle and flexible when he recognized sometimes that a greater good might be accomplished by releasing someone from a vow. When a young man happened to tell him that his pledge to emigrate with him (presumably to Medina) had made his parents cry, he humanely said: “Go back to them, and make them smile just as you had made them weep.

It was the flexibility, the originality, and the independence of thought—combined, of course, with our vast resources—that made American business grow so rapidly. If the seeds of growth are made sterile, if men become passive followers instead of developing qualities of leadership—and courage—we may find someday that our way of life has been superseded.

Whether in industry or in politics, leaders should be building a new, more flexible order for the imperiled generations to come. To

Be flexible like trees; when the wind blows bend, but do not break.

There may be arrogance – and the laziness of someone who is indefatigable when doing what he enjoys, but only when doing that.

Human Dignity has five characteristics : A playful curiosity,a capacity for dreams, a sense of humor to achieve and correct those dreams, a certain flexibility and spontaenity of behavior, a capacity to fight for and save those dreams !

The lesson is that thriving is not actually about the leader, it’s about the whole flock. Everyone has the potential to lead, and leadership is about listening and being attuned to everyone else. It’s about flexibility. It’s about humility. It’s about trust. It’s about having fun along the way. It is more about holding space for others’ brilliance than being the sole source of answers, more about flexible shape-shifting to meet the oncoming challenges than holding fast to a five-year strategic plan.

Exchanging the old boss for a new boss is not situational leadership. True situational leadership—flexible, effective, evolutionary—can only arise from self-management. And that means that situational leadership doesn’t change fundamentally with circumstances. It is always about giving up control.

Ambiverts typically . . . • Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. • Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. • Seek to balance between their personal time and social time, they value each greatly. • Are able to move from one situation to the next with confidence, flexibility, and anticipation. “Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.

If this is so powerful, then why don’t all executives create clarity in their organizations? Because many of them overemphasize the value of flexibility. Wanting their organizations to be “nimble,” they hesitate to articulate their direction clearly, or do so in a less than thorough manner, thus giving themselves the deceptively dangerous luxury of changing plans in midstream.

But what if absolute consistency on any issue from the left or the right, religious or secular, is an indication of mediocre intelligence and a lack of intellectual honesty? What if the world is a complex place? What if leadership requires flexibility? What if ideology is a bad substitute for common sense? What if ideological consistency, let alone “purity,” is a sign of small-mindedness, maybe even stupidity?

If you think about it all the successful people you know have 5 things in common: 1) They are focused 2) They are relentless 3) They are resourceful 4) They are flexible  5) They are constantly reinventing themselves - evolving, learning and growing If you think about it all of the unsuccessful people you know have 5 things in common: 1) They are lazy 2) They complain, A LOT 3) They tend to blame everyone else for their situation 4) They are set in their ways 5) They know it all

Our greatest leaders are neither dreamers nor dictators: They are, like Jefferson, those who articulate national aspirations yet master the mechanics of influence and know when to depart from dogma. Jefferson had a remarkable capacity to marshal ideas and to move men, to balance the inspirational and the pragmatic. To realize his vision, he compromised and improvised. The willingness to do what he needed to do in a given moment makes him an elusive historical figure. Yet in the real world . . . his creative flexibility made him a transformative leader.

The First Intifada, as it became known, erupted spontaneously all over the Occupied Territories, ignited when an Israeli army vehicle struck a truck in the Jabalya refugee camp in the Gaza Strip, killing four Palestinians. The uprising spread very quickly, although Gaza was the crucible and remained the most difficult area for Israel to bring under control. The intifada generated extensive local organization in the villages, towns, cities, and refugee camps, and came to be led by a secret Unified National Leadership. The flexible and clandestine grassroots networks formed during the intifada proved impossible for the military occupation authorities to suppress.

Leadership is about having clear & grand vision, taking initiatives, possessing courage to question the status quo, ability to set large goals, consistently inspire self & others towards those goals, being self motivated and capability to motivate others, being spirited & strong to surmount any obstacle on the path, humility & openness to listen and learn from others, strength to stand for what he believes is right, while being flexible enough to revisit & review his beliefs, ability to organize & shift paradigms of his own & others, ability to attract, retain, develop & work with bigger leaders than himself, ability to trust others & being trust worthy , to think big & not petty, being above self, kind & giving, ability to sacrifice for others and to be bereft of insecurities & suspicion, ability to take risks, learn from both success & failure, being able to forget & forgive mistakes and mishaps of others, being focused, patient & persistent, to possess an amazing ability to be simple & easy to understand, to communicate & express with clarity and above all, being human.

SEVEN CHANGE MASTERY SHIFTS • Change Mastery Shift 1: From Problem Focus to Opportunity Focus. Effective leaders tend to perceive and to innovate on the opportunities inherent in change. • Change Mastery Shift 2: From Short-Term Focus to Long-Term Focus. Effective leaders don’t lose sight of their long-term vision in the midst of change. • Change Mastery Shift 3: From Circumstance Focus to Purpose Focus. Effective leaders maintain a clear sense of purpose, value, and meaning to rise above immediate circumstances. • Change Mastery Shift 4: From Control Focus to Agility Focus. Effective leaders understand that control is a management principle that yields a certain degree of results. However, agility, flexibility, and innovation are leadership principles that sustain results over the long haul. • Change Mastery Shift 5: From Self-Focus to Service. Effective leaders buffer their teams and organizations from the stress of change by managing, neutralizing, and/or transcending their own stress. • Change Mastery Shift 6: From Expertise Focus to Listening Focus. Effective leaders stay open and practice authentic listening to stay connected with others and to consider multiple, innovative solutions. • Change Mastery Shift 7: From Doubt Focus to Trust Focus. Effective leaders are more secure in themselves; they possess a sense that they can handle whatever may come their way; their self-awareness and self-trust are bigger than the circumstances of change.

Performance measure. Throughout this book, the term performance measure refers to an indicator used by management to measure, report, and improve performance. Performance measures are classed as key result indicators, result indicators, performance indicators, or key performance indicators. Critical success factors (CSFs). CSFs are the list of issues or aspects of organizational performance that determine ongoing health, vitality, and wellbeing. Normally there are between five and eight CSFs in any organization. Success factors. A list of 30 or so issues or aspects of organizational performance that management knows are important in order to perform well in any given sector/ industry. Some of these success factors are much more important; these are known as critical success factors. Balanced scorecard. A term first introduced by Kaplan and Norton describing how you need to measure performance in a more holistic way. You need to see an organization’s performance in a number of different perspectives. For the purposes of this book, there are six perspectives in a balanced scorecard (see Exhibit 1.7). Oracles and young guns. In an organization, oracles are those gray-haired individuals who have seen it all before. They are often considered to be slow, ponderous, and, quite frankly, a nuisance by the new management. Often they are retired early or made redundant only to be rehired as contractors at twice their previous salary when management realizes they have lost too much institutional knowledge. Their considered pace is often a reflection that they can see that an exercise is futile because it has failed twice before. The young guns are fearless and precocious leaders of the future who are not afraid to go where angels fear to tread. These staff members have not yet achieved management positions. The mixing of the oracles and young guns during a KPI project benefits both parties and the organization. The young guns learn much and the oracles rediscover their energy being around these live wires. Empowerment. For the purposes of this book, empowerment is an outcome of a process that matches competencies, skills, and motivations with the required level of autonomy and responsibility in the workplace. Senior management team (SMT). The team comprised of the CEO and all direct reports. Better practice. The efficient and effective way management and staff undertake business activities in all key processes: leadership, planning, customers, suppliers, community relations, production and supply of products and services, employee wellbeing, and so forth. Best practice. A commonly misused term, especially because what is best practice for one organization may not be best practice for another, albeit they are in the same sector. Best practice is where better practices, when effectively linked together, lead to sustainable world-class outcomes in quality, customer service, flexibility, timeliness, innovation, cost, and competitiveness. Best-practice organizations commonly use the latest time-saving technologies, always focus on the 80/20, are members of quality management and continuous improvement professional bodies, and utilize benchmarking. Exhibit 1.10 shows the contents of the toolkit used by best-practice organizations to achieve world-class performance. EXHIBIT 1.10 Best-Practice Toolkit Benchmarking. An ongoing, systematic process to search for international better practices, compare against them, and then introduce them, modified where necessary, into your organization. Benchmarking may be focused on products, services, business practices, and processes of recognized leading organizations.

Be firm and fixated on your goal but, be free and flexible in your goings.

Leaders, when you are energizing, communicative, and flexible, you inspire a following that is curious, cooperative, and loyal.

The immediate cause of the Civil War lay in the derangement of the nation’s two political systems—the constitutional system of the 1780s and the party system of the 1830s—and in their interaction with each other. Both these systems rested on an intricate set of balances: the constitutional, on a balance between federal and state power and among the three branches of the federal government; the party, on a competitive balance between party organizations at the national and state levels. The genius of this double system lay in its ability to morselize sectional and economic and other conflicts before they became flammable, and then through incremental adjustment and accommodations to keep the great mobiles of ideological, regional, and other political energies in balance until the next adjustment had to be made. This system worked well for decades, as the great compromises of 1820 and 1850 attested. The system was flexible too; when a measure of executive leadership was needed—to make great decisions about the West, as with Jefferson, or to adjust and overcome a tariff rebellion, as with Jackson—enough presidential authority could be exerted within the system to meet the need. But the essence of the system lay in balances, adjustment, compromise. Then, in the 1850s, this system crumbled. The centrifugal forces besetting it were so powerful that perhaps no polity could have overcome them; yet European and other political systems had encountered enormously divisive forces and survived. What happened in the United States was a fateful combination: a powerful ideology of states’ rights, defense of slavery, and “southern way of life” arose in the South, with South Carolina as the cutting edge; this was met by a counter-ideology in the urbanizing, industrializing, modernizing states, with Illinois as the cutting edge in the West.

Real leaders demonstrate initiative, decisiveness, and flexibility.

Being flexible and, more important, empathetic, in business partnerships is essential.

perspective, and generate new options for actions. Let’s look at the difference between knowledge and questions: Knowledge is past; Questions are future. Knowledge is static; Questions are dynamic. Knowledge is rigid; Questions are flexible. Knowledge limits options; Questions create possibilities. Knowledge requires adaptation; Questions call for innovation. Knowledge is a location; Questions are a journey. Knowledge can be superior; Questions require humility. Knowledge knows; Questions learn.

The management revolution happened. “Post-management” (as I call it) is here. Market forces driven by technology, global circumstance and a taste for flexibility and autonomy has dismantled the precepts of hierarchical bureaucracy. Welcome to The Post-Management Movement. Welcome to The Post-Management Era.

That is one opinion," Baon said with a nod. "But, duchess, let me give you one last lesson on leadership. This is your expedition, you determine its outcome. Failure and success—those are words for historians. Your job is to do the best you can with the resources allotted to you. Some of the greatest military victories in history were achieved by men who started their campains with completely different goals in mind. Some of the greatest disasters in history were achieved by men who pursued their goals with such a single-minded focus that they ignored other opportunities that came along. Flexibility is a leader's most useful weapon.

The process is simple, but that doesn’t mean it’s easy. The process of becoming coachable and, in turn, being coached, is a journey that demands steadfastness, resilience, and flexibility from you—and the reality is, the leader who is ready is the one who will embark on the challenge.

1. The coercive style. This “Do what I say” approach can be very effective in a turnaround situation, a natural disaster, or when working with problem employees. But in most situations, coercive leadership inhibits the organization’s flexibility and dampens employees’ motivation. 2. The authoritative style. An authoritative leader takes a “Come with me” approach: she states the overall goal but gives people the freedom to choose their own means of achieving it. This style works especially well when a business is adrift. It is less effective when the leader is working with a team of experts who are more experienced than he is. 3. The affiliative style. The hallmark of the affiliative leader is a “People come first” attitude. This style is particularly useful for building team harmony or increasing morale. But its exclusive focus on praise can allow poor performance to go uncorrected. Also, affiliative leaders rarely offer advice, which often leaves employees in a quandary. 4. The democratic style. This style’s impact on organizational climate is not as high as you might imagine. By giving workers a voice in decisions, democratic leaders build organizational flexibility and responsibility and help generate fresh ideas. But sometimes the price is endless meetings and confused employees who feel leaderless. 5. The pacesetting style. A leader who sets high performance standards and exemplifies them himself has a very positive impact on employees who are self-motivated and highly competent. But other employees tend to feel overwhelmed by such a leader’s demands for excellence—and to resent his tendency to take over a situation. 6. The coaching style. This style focuses more on personal development than on immediate work-related tasks. It works well when employees are already aware of their weaknesses and want to improve, but not when they are resistant to changing their ways.

Craft does not entail looking up decisions in books, or sticking to universal truths. It’s an instinct for making the right decision on every occasion. Pure eggheads lack it. When we think of the Apollo space program, we rarely picture the rocket scientists. We remember a failed mission, Apollo 13, when three guys jury-rigged their spaceship and got back to earth alive. They were among the most highly trained people ever to leave the ground, but they had little training in the repair of carbon dioxide scrubbers. Still, they were able to combine instructions from the ground with their skill as first-class tinkerers. That’s craft: flexibly wise leadership. All great leaders have it.

Be stubborn on vision, flexible on details.

Behold a unique individualist employing thousands all over the world and influencing the masses as a media phenomenon. Even in the early stages of campaigning for the Republican Party’s nomination, news that Trump was about to have a press conference or deliver a speech in a stadium compelled cable TV networks stop whatever they were broadcasting, cancel their advertisement time, and give Trump—LIVE—their complete attention until his speech was over. Who else gets such treatment? A mensch possessing intuitive Uranian synchronicity with success. He’s plugged into life’s universal rules of how you win, how to transform your weaknesses into strengths and get things done you want done. When you’re Trump you make magic in part because you are a flexible Gemini riding Green-Hornet colored Uranus, adapting your ideas to unexpected changes. You can evolve them inasmuch as cardinal (leadership) and mutable planetary positioning influences your astrology

Core subjects include English, reading, and language arts; world languages; arts; mathematics; economics; science; geography; history; and government and civics. Learning and innovation skills are those possessed by students who are prepared for the 21st century and include creativity and innovation, critical thinking and problem solving, and communication and collaboration. Information, media, and technology skills are needed to manage the abundance of information and also contribute to the building of it. These include information literacy; media literacy; and information, communications, and technology (ICT) literacy. Life and career skills are those abilities necessary to navigate complex life and work environments. These include flexibility and adaptability, initiative and self-direction, social and cross-cultural skills, productivity and accountability, and leadership and responsibility.

Strengthening consumer data privacy protections in the United States is an important Administration priority. 1 Americans value privacy and expect protection from intrusions by both private and governmental actors. Strong privacy protections also are critical to sustaining the trust that nurtures Internet commerce and fuels innovation. Trust means the companies and technical systems on which we depend meet our expectations for privacy, security, and reliability. 2 In addition, United States leadership in consumer data privacy can help establish more flexible, innovation-enhancing privacy models among our international partners. 3

He (Newt Gingrich as a freshman congressman) was both passionate about his goals and coldly analytical in his means.

The 1976 edition of Operations mentioned “mission-type” orders briefly in Chapter Three, “How We Fight.” The mission-type orders could allow flexibility within a plan for a subordinate to accomplish the mission within the commander’s intent. Under the subheading of “Leadership,” DePuy even wrote that “decentralization of responsibility and authority” was strength of the current force.

If they are looking for a rewarding long term business with a plumber to perform tasks There are many companies who are working to decide what kind of vocational schools, replacement or installation of higher education institutions. For your education initiative must be the only option that is able to provide intensive plumber work relevant by the classic Nationwide Plumbing Code. After completing the program, each providing accreditation to another relevant effort and hard work as a plumber. The program includes training in the relevant programs to install and configure resources. It also includes mechanical design, troubleshooting, piping plans and key ingredients. Bacteriology and sanitation is also part of an important program for plumbers exercise. Although few plumbing works carried out in the classroom, the most important part of the class exercise is comfortable on the stage. The most important bands in principle were supposed to be a plumber in the direction of the company to do the exercises. It is organized in such a way that the student really easy, because you need a plumber's apprentice as an assistant purchasing palms running plumbing parts training. The student gets serious compensated despite the hour discovery replacement rate. He always takes four-year students to get the name of the certificate. In this position, the plumber will be held against the craftsman marketing consultant. When the full study plumbing, plumber charges may choose the next action plan for the office or a plumber, or may be may decide to acquire its own plumber in person in the office. System officeholder has more tasks and also includes all However, more flexibility. He came to power to decide employment opportunities for leadership simply do not want to take, and it can also maintain services in other management plumbers enough to have a lot less work if you need a cute hat.

The difference between how we currently train and prepare versus the philosophy I am advocating is similar to the difference between techniques and tactics. Techniques require inflexibility and repetition, while tactics require flexibility, good judgment and creativity. Officers can only gain the ability to execute this new philosophy with experience and education, stressing free play force on force training brought to a conclusion with clear winners and losers. Keep in mind no tactical concept is an end in itself and that there is more than one solution to a tactical dilemma.   

The multiple and dissident lifestyles emerging in the 1960s also indicated to Revel that the United States had more internal flexibility to tolerate change than did any other country and that this diversity would produce sufficient human vitality to make the United States a society of experimentation in new expressions of human experience. But the most important quality Revel found in Americans was their willingness to admit collective guilt in the treatment of racial minorities. Pointing out that the educational system of the Western nations from the time of the Greeks until the present had been designed to justify crimes committed against humanity in the name of national honor or religion, Revel noted that “the Germans refused to admit the crimes of the Nazi; and the English, the French, and the Italians all refused to admit the atrocities committed during their colonial wars.”4 The United States, as Revel saw it, was the first nation in history to confront seriously its own misdeeds and to make some effort to change national policy to make amends for acknowledged wrongs. This manifestation of a collective conscience indicated a greater sensitivity to human needs and an ability to empathetically deal with foreign cultures and values. This was the vital characteristic needed to provide a stance of moral leadership to support a planetary transformation of cultures. Rather

But what if absolute consistency on any issue from the left or the right, religious or secular, is an indication of mediocre intelligence and a lack of intellectual honesty? What if the world is a complex place? What if leadership requires flexibility? What if ideology is a bad substitute for common sense? What if ideological consistency, let alone “purity,” is a sign of small-mindedness, maybe even stupidity? Logically

Why matrix organizational structures became so popular I’m not really sure. There is certainly an element of flexibility and collaboration suggested by them, but in reality they are forums for confusion and conflict. They have certainly not contributed to the breakdown of silos; they’ve merely added an element of schizophrenia and cognitive dissonance for employees who are unlucky enough to report into two different silos.

When you decide to take a step to the right, you expect all parts of your body to work in unity to take that step. Actually, you do not even expect it; it is just as natural a feature of our existence as drawing breath. You would be dumbfounded if not outright terrorized if your left leg suddenly moved in the opposite direction. While this is an everyday occurrence in the corporate world, with organizations aimlessly ambling about like zombies, the problem of moving in unity becomes even more urgent if we truly aim to achieve business agility. It is only when we can harmonize the decentralized decision making in the teams with the intent of senior leadership that we can achieve real business agility. Imagine your organization moved like your body: If there is an unexpected noise in your environment, your whole body turns in that direction to assess the situation and address possible threats that might come towards you. How great would it be if your organization did the same? Flexibly reacting to changes in the environment without friction, discussion, or delay, just a seamless and natural response — would that not be true agility?

Weekly planning allows you the flexibility to work around inevitable interruptions and the focus to keep moving your most important goals forward. As you build this habit of the weekly review into your life, the repetition will keep prioritizing your most important goals and relationships.

Level Five: The Family in Pain This is a severely disturbed family. Real leadership is totally lacking. Chaos, uncertainty, confusion, and turmoil are the adjectives that describe these homes. Conflicts are never dealt with or resolved. There is no ability to look at issues with clarity. Level Four: The Borderline Family This is a polarized family. Instead of anarchy, as in Level Five, a dictatorship rules here. Instead of no rules, this home has nothing but black-and-white rules. There are rigid ways of thinking, feeling, and behaving that are expected of all members. Individuals cannot say, “I disagree with what you said.” Level Three: The Rule-Bound Family This family is not in chaos or under a dictatorship. It is healthier than Level Four. Feeling loved and good about oneself, however, depends on obeying the spoken and unspoken rules of the family. “If you loved me, you would do all the things you know will meet with my approval.” There is an invisible referee, with the rules of the system being more important than the individual. A subtle level of manipulation, intimidation, and guilt permeates the home. Levels Two and One: The Adequate Family and the Optimal Family In these families there is an ability to be flexible and cherish each individual member while at the same time valuing a sense of closeness. Good feelings, trust, and teamwork by the parents enable members to work through difficulties and conflicts. What distinguishes Level Two families from Level One can be summed up in one word: delight. Level One families truly delight in being with one another.

Organizations give us the ability to create complex products. They provide the muscle and consistency necessary to get things to market and to back them up. Most important, organizations have the scale to care for large tribes. But organizations don’t have to be factories, not anymore. Factories are easy to outsource. Factories can slow you down. The organizations of the future are filled with smart, fast, flexible people on a mission. The thing is, that requires leadership.

We want organizations to be adaptive, flexible, self-renewing, resilient, learning, intelligent—attributes found only in living systems. The tension of our times is that we want our organizations to behave as living systems, but we only know how to treat them as machines. —Margaret J. Wheatley, author of Finding Our Way: Leadership for an Uncertain Time

What to Do with Freed Capacity Freeing capacity is a vital way for labor-intensive organizations to increase the proportion of revenue to labor. The effort, though, should not result in layoffs. Rather, freeing capacity enables an organization to accomplish one or more of the following outcomes: Absorb additional work without increasing staff Reduce paid overtime Reduce temporary or contract staffing In-source work that’s currently outsourced Create better work/life balance by reducing hours worked Slow down and think Slow down and perform higher-quality work with less stress and higher safety Innovate; create new revenue streams Conduct continuous improvement activities Get to know your customers better (What do they really value?) Build stronger supplier relationships Coach staff to improve their critical thinking and problem-solving skills Mentor staff to create career growth opportunities Provide cross-training to create greater organizational flexibility and enhance job satisfaction Do the things you haven’t been able to get to; get caught up Build stronger interdepartmental and interdivisional relationships to improve collaboration Reduce payroll through natural attrition

Leadership is not about authority; it's about empowering others to find their voice and purpose." "True leaders are negotiators of change, finding common ground amidst diverse perspectives." "Effective negotiation is not about winning, but about finding solutions that bring us closer together." "A leader's strength lies not in commanding, but in inspiring others to act for a common cause." "The art of negotiation is in understanding that every difference is an opportunity for growth." "To lead is to serve, and to serve is to listen with empathy and act with integrity." "Leadership is not about being in charge; it's about taking care of those in your charge." "Great leaders negotiate not with the goal of compromise, but with the vision of shared progress." "In every negotiation, remember that relationships matter more than agreements." "Leadership requires the courage to stand firm in your values and the wisdom to be flexible in your approach.

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The author says one of the sources of resilience is the ability to measure and perceive early warning signs so as to adapt.

When people feel good, they work at their best. Feeling good lubricates mental efficiency, making people better at understanding information and using decision rules in complex judgments, as well as more flexible in their thinking.38

Be You, Be Aware, Be Flexible.

The specification of broad objectives rather than operational details allowed Eisenhower to maintain maximum flexibility to respond to changing events.

Rather than setting up a separate diversity committee or women’s committee with dedicated resources, I recommend that companies instead assemble small, temporary, twenty-first-century leadership task forces. This is an efficient, flexible team with the knowledge and authority to make decisions and the seniority and business networks to influence key stakeholders. Such a team would emphasize the accountability of business leaders for making change happen.

Strong enough to be weak Successful enough to fail Busy enough to make time Wise enough to say "I don't know" Serious enough to laugh Rich enough to be poor Right enough to say "I'm wrong" Compassionate enough to discipline Mature enough to be childlike Important enough to be last Planned enough to be spontaneous Controlled enough to be flexible Free enough to endure captivity Knowledgeable enough to ask questions Loving enough to be angry Great enough to be anonymous Responsible enough to play Assured enough to be rejected Victorious enough to lose Industrious enough to relax Leading enough to serve Poem by Brewer, as cited by Hansel, in Holy Sweat, Dallas Texas, Word, 1987. (p. 29)

Loyal people would exhibit more emotional intelligence than others who are less faithful, due their empathy, flexibility and honesty.

Specifically, women elicit more respect and pride from their followers, communicate their vision more effectively, better empower and mentor their subordinates, approach problem solving in a more flexible and creative way; and are fairer and more objective in their evaluation of direct reports.

the abilities to innovate, to remain flexible and adapt constantly, to set ambitious goals, to think globally, to move quickly, to take risks.

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