Flawless Consulting Quotes

Garion,' she said very calmly, 'the universe knew your name before that moon up there was spun out of the emptiness. Whole constellations have been waiting for you since the beginning of time.' I didn't want them to, Aunt Pol.' There are those of us who aren't given that option, Garion. There are things that gave to be done and certain people who have to do them. It's as simple as that.' He smiled rather sadly at her flawless face and gently touched the snowy white lock at her brow. Then, for the last time in his life, he asked the question that had been on his lips since he was a tiny boy. 'Why me, Aunt Pol? Why me?' Can you possibly think of anyone else you'd trust to deal with these matters, Garion?' He had not really been prepared for that question. It came at him in stark simplicity. Now at last he fully understood. 'No,' he sighed, 'I suppose not. Somehow it seems a little unfair, though. I wasn't even consulted.' Neither was I, Garion,' she answered. 'But we didn't have to be consulted, did we? The knowledge of what we have to do is born into us.

each technique carries a consistent message more important than any method: that each act that expresses trust in ourselves and belief in the validity of our own experience is always the right path to follow. Each act that is manipulative or filled with pretense is always self-destructive.

Self-Management If you can read just one book on motivation—yours and others: Dan Pink, Drive If you can read just one book on building new habits: Charles Duhigg, The Power of Habit If you can read just one book on harnessing neuroscience for personal change: Dan Siegel, Mindsight If you can read just one book on deep personal change: Lisa Lahey and Bob Kegan, Immunity to Change If you can read just one book on resilience: Seth Godin, The Dip Organizational Change If you can read just one book on how organizational change really works: Chip and Dan Heath, Switch If you can read just two books on understanding that change is a complex system: Frederic Laloux, Reinventing Organizations Dan Pontefract, Flat Army Hear interviews with FREDERIC LALOUX, DAN PONTEFRACT, and JERRY STERNIN at the Great Work Podcast. If you can read just one book on using structure to change behaviours: Atul Gawande, The Checklist Manifesto If you can read just one book on how to amplify the good: Richard Pascale, Jerry Sternin and Monique Sternin, The Power of Positive Deviance If you can read just one book on increasing your impact within organizations: Peter Block, Flawless Consulting Other Cool Stuff If you can read just one book on being strategic: Roger Martin and A.G. Lafley, Playing to Win If you can read just one book on scaling up your impact: Bob Sutton and Huggy Rao, Scaling Up Excellence If you can read just one book on being more helpful: Edgar Schein, Helping Hear interviews with ROGER MARTIN, BOB SUTTON, and WARREN BERGER at the Great Work Podcast. If you can read just two books on the great questions: Warren Berger, A More Beautiful Question Dorothy Strachan, Making Questions Work If you can read just one book on creating learning that sticks: Peter Brown, Henry Roediger and Mark McDaniel, Make It Stick If you can read just one book on why you should appreciate and marvel at every day, every moment: Bill Bryson, A Short History of Nearly Everything If you can read just one book that saves lives while increasing impact: Michael Bungay Stanier, ed., End Malaria (All money goes to Malaria No More; about $400,000 has been raised so far.) IF THERE ARE NO STUPID QUESTIONS, THEN WHAT KIND OF QUESTIONS DO STUPID PEOPLE ASK?

Peter Block is a brilliant thinker about how we behave at work. His book Flawless Consulting should be on the

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If you don’t believe this, think what would happen if a teacher gave all A’s. The teacher would have a problem.

The fact is, your creative potential is unrealized without execution. You love Apple products not only because they’re beautiful, you love them because they work really well. You love your favorite restaurant not only because the food is great, but because it’s consistently great.

While making inexpensive furniture may be what IKEA does prac- tically, the vision of “creating a better everyday life” for people has emotional resonance we can rally behind. These are the words of a movement, and I would argue that without them, Ikea would be much less successful. Combine commitment to a meaningful purpose with flawless execution and it makes the difference between the world’s largest furniture retailer and a local purveyor of cheap junk.

Flawless Consulting. At the heart of social contracting is spending time up front talking about the How—the relationship and how we’ll work together—rather than being seduced by the What,

Peter Block, Flawless Consulting

When Yan He was appointed tutor to the crown prince of Wei, son of Duke Ling, he went to consult with Qu Boyu. “Here is a man who is just naturally no good. If I find no way to contain him, he will endanger my state, but if I do try to contain him, he will endanger my life. His cleverness allows him to understand the crimes people commit, but not why they were driven to commit these crimes.10 What should I do?” Peng Boyu said, “Good question! Be careful and cautious and rectify yourself! Be compromising in appearance and harmonious in mind. But even these measures can present problems. Don’t let the external compromise get inside you, and don’t let your inner harmony show itself externally. If you let the external compromise get inside you, it will topple you, destroy you, collapse you, cripple you. If the harmony in your heart shows itself externally, it will lead to reputation and renown, until you are haunted and plagued by them. If he’s playing the baby, play baby with him. If he’s being lawless and unrestrained, be lawless and unrestrained with him. If his behavior is unbounded and shapeless, be unbounded and shapeless with him. You must master this skill to the point of flawlessness. Don’t you know the story of the praying mantis? It flailed its pincers around to stop an oncoming chariot wheel, not realizing the task was beyond its powers. This is how it is for those with ‘great talents.’ Be careful, be cautious! If you irritate him by flaunting your talents, you will be in more or less the same position. Don’t you know how the tiger trainer handles it? He doesn’t feed the beast live animals for fear of arousing its lust for killing. He doesn’t feed it uncut sides of meat for fear of arousing its lust for dismemberment. He carefully times out the feedings and comprehends the creature’s propensity for rage. The tiger is a different species from man but can be tamed through affection for its feeder. The ones it kills are the ones who cross it. However, a man who loves horses even to the point of gathering their shit and piss in jeweled boxes may still get his skull or chest kicked in if he smacks away a mosquito on the unbridled animal at the wrong time. Despite the best intentions, (4:17) his solicitousness backfires on him. Can you afford to be careless?