Excellence In The Workplace Quotes

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EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence.
Travis Bradberry (Emotional Intelligence 2.0)
From the vantage point of the brain, doing well in school and at work involves one and the same state, the brain’s sweet spot for performance. The biology of anxiety casts us out of that zone for excellence. “Banish fear” was a slogan of the late quality-control guru W. Edwards Deming. He saw that fear froze a workplace: workers were reluctant to speak up, to share new ideas, or to coordinate well, let alone to improve the quality of their output. The same slogan applies to the classroom—fear frazzles the mind, disrupting learning.
Daniel Goleman (Social Intelligence)
When a woman excels at her job, both male and female coworkers will remark that she may be accomplishing a lot, but is “not well-liked by her peers.” She is probably also “too aggressive,” “not a team player,” “a bit political,” “can’t be trusted,” or “difficult.
Sheryl Sandberg (Lean In: Women, Work, and the Will to Lead)
Does it occur to you that if he set his mind to it, Steve could be a truly excellent supervillain?” Clint said into the comm unit, not bothering with any sort of segue. He knew very well who it was. “We have a contingency plan in place for that,” Coulson said without missing a beat. In the background, Steve said, “Wait, what?” “Oh, c'mon.” Stark sounded seriously insulted. “If anyone here is going to go the black leather and weather control ray route, it's gonna be me, let's not even kid ourselves.” “Every active SHIELD employee has a wallet card instructing them what to do in the event you go supervillain, Stark. It's standard equipment.” A beat of silence. “What?” Tony asked. “I got one,” Bruce said. “Want to see it?” “If you show it to him, it'll defeat the purpose of having a plan,” Natasha said. “And I like this plan, it's a good plan, I do not want to go through them trying to come up with something else.” “Yes, I want to see it,” Tony said. “Thor, did you get a card?” “Verily. Their plan is most sound. I believe we will be able to subdue you with great swiftness, before you have much chance to hurt yourself or others. The damage to property will, of course, be massive, but such things are to be expected.” “What the hell? You will not be able to subdue me quickly. Screw you, I am wily and brilliant.” “I didn't get one,” Steve said, and there was a loud sound of no one being surprised. “It's not a good idea to warn the bait that-” Clint started...
Scifigrl47 (Ordinary Workplace Hazards, Or SHIELD and OSHA Aren't On Speaking Terms (In Which Tony Stark Builds Himself Some Friends (But His Family Was Assigned by Nick Fury), #2))
Of the twelve, the most powerful questions (to employees, guaging their satisfaction with their employers) are those witha combination of the strongest links to the most business outcomes (to include profitability). Armed with this perspective, we now know that the following six ar ethe most powerful questions: 1) Do I know what is expected of me at work? 2) Do I have the materials and equipment I need to do my work right? 3) Do I have the opportunity to do what I do best every day? 4) In the last seven days, have I received recognition or praise for good work? 5) Does my supervisor, or someone at work, seem to care about me as a person? 6) Is there someone at work who encourages my development? As a manager, if you want to know what you should do to build a strong and productive workplace, securing 5s to these six questions would be an excellent place to start.
Marcus Buckingham
Douglas Stone and his colleagues give excellent advice on how to deal with some of the most challenging workplace encounters.
Tom Butler-Bowdon (50 Psychology Classics: Who We Are, How We Think, What We Do: Insight and Inspiration from 50 Key Books (50 Classics))
we organize many of our most important institutions—our schools and our workplaces—tells a very different story. It’s the story of a contemporary phenomenon that I call the New Groupthink—a phenomenon that has the potential to stifle productivity at work and to deprive schoolchildren of the skills they’ll need to achieve excellence in an increasingly competitive world.
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
Decisions taken in the managers’ office remain in there. They do not have the power to affect the way of working of their subordinates unless the manager translates them into visible actions at their subordinates’ workplace.
Luca Dellanna (Best Practices for Operational Excellence)
I was saddened to find it in such a state- no, no more than saddened, I was shamed. This was where I came from, this was my provenance, and it smacked of lowliness. But as I reacclimatized and my surroundings once again became familiar, it occurred to me that the house had not changed in my absence. I had changed. I was looking about me with the eyes of a foreigner, but that particular type of entitled and unsympathetic American who so annoyed me when I encountered him in the classrooms and workplaces of your country's elite. This realization angered me; staring at my reflection in the speckled glass of bathroom mirror I resolved to exorcise the unwelcome sensibility by which I had become possessed. It was only after so doing that I saw my house properly again, appreciating its enduring grandeur, its unmistakable personality and idiosyncratic charm. Mughal miniatures and ancient carpets graced its reception rooms; an excellent library abutted its veranda. It was far from impoverished; indeed, it was rich with history. I wondered how I could ever have been so ungenerous- and so blind- to have thought otherwise, and I was disturbed by what this implied about myself: that I was a man lacking in substance and hence easily influenced by even a short sojourn in the company of others.
Mohsin Hamid (The Reluctant Fundamentalist)
We live in a world in which everything seems to needed now and working quickly is normally viewed as a positive attribute in the workplace...Do not let yourself become too frazzled and stressed by doing everything at high speed. As I have coached hundreds of individuals in the workplace, I have discovered that we waste precious time by delaying and procrastinating. We might know that the work is very urgent and important but we still might find ourselves being slow to start the task.
Nigel Cumberland (Secrets of Success at Work: 50 Techniques to Excel (Secrets of Success series Book 6))
The relationship between humans and machines is better imagined as a partnership with machines employed to do work too repetitive or rudimentary for human intelligence, too dangerous for human well-being or too complex for human time. Human capability, on the other hand, has always excelled at fashioning such machines, creating meaning from the unfamiliar and in imaginative pursuits. In such an arrangement, technology does replace human effort, but only in areas where human effort is sub-optimal.
Gyan Nagpal (The Future Ready Organization: How Dynamic Capability Management Is Reshaping the Modern Workplace)
To understand why psychological safety promotes performance, we have to step back to reconsider the nature of so much of the work in today's organizations. With routine, predictable, modular work on the decline, more and more of the tasks that people do require judgment, coping with uncertainty, suggesting new ideas, and coordinating and communicating with others. This means that voice is mission critical. And so, for anything but the most independent or routine work, psychological safety is intimately tied to freeing people up to pursue excellence.
Amy C. Edmondson (The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth)
The greatest enemy of enlightenment is “common sense”. In day-today life, common sense “works”, which is why ordinary people revere it. Most managers in the workplace are good at common sense i.e. knowing how to play the system, to obey the rules, to pander to higher managers, to avoid radical ideas, to highlight their modest successes and blame others for their failures, and to stick firmly within the domain of the conventional, acceptable and uncontroversial. Unfortunately, they’re hopeless at everything else. All geniuses, on the other hand, can “see” far beyond the realm of common sense. They use imagination, intuition and visionary ideas as their guides, not the trivialities of common sense. What would you rather be – a middle manager with a comfortable common sense life, or a genius who has unlocked the door to the mysteries of existence? Tragically for humanity, most people aspire to be middle managers. That’s the extent of their ambition, that’s as far as their horizons stretch. These are the sort of people that Nietzsche scornfully branded as “Last Men.
Adam Weishaupt (The Illuminati's Six Dimensional Universe)
As I look back on the cornerstones of my conditioning, I see to my surprise that the atheist Freud and my religious upbringing were fundamentally in agreement. Both assumed that human nature was basically bad and in need of control from outside. Freud told me I needed “civilization” and not religion. Religion told me I needed obedience to the precepts and laws of its “God.” Both agreed that my desires would get me into trouble. My religion told me I’m bad, but “God” will save me; Freud said I’m “bad” at the core, but “enculturation” will save me. Bottom line: I shouldn’t trust my desire. And if I can’t trust my core desire, is it really possible to trust myself? The answer was no—that which is trustworthy is not you, it is outside of you. All you have that you can trust is your reason, which will dictate that you should follow the social good. But if desire was bad, what was going to fuel my effort to obey reason? The unspoken answer was the same as the answer in childhood—fear. “Be responsible and be productive, or else . . .” Such a fear-based mental construct increases reliance on external sources of control. These external controls become internalized as Self 1 concepts that judge both desire and behavior. As I lose touch with Self 2’s natural instinct and am subject to the various cycles of Self 1 interference, there is a great price to pay in terms of human dignity, enjoyment, expression, and capacity for excellence.
W. Timothy Gallwey (The Inner Game of Work: Focus, Learning, Pleasure, and Mobility in the Workplace)
If this is true—if solitude is an important key to creativity—then we might all want to develop a taste for it. We’d want to teach our kids to work independently. We’d want to give employees plenty of privacy and autonomy. Yet increasingly we do just the opposite. We like to believe that we live in a grand age of creative individualism. We look back at the midcentury era in which the Berkeley researchers conducted their creativity studies, and feel superior. Unlike the starched-shirted conformists of the 1950s, we hang posters of Einstein on our walls, his tongue stuck out iconoclastically. We consume indie music and films, and generate our own online content. We “think different” (even if we got the idea from Apple Computer’s famous ad campaign). But the way we organize many of our most important institutions—our schools and our workplaces—tells a very different story. It’s the story of a contemporary phenomenon that I call the New Groupthink—a phenomenon that has the potential to stifle productivity at work and to deprive schoolchildren of the skills they’ll need to achieve excellence in an increasingly competitive world. The New Groupthink elevates teamwork above all else. It insists that creativity and intellectual achievement come from a gregarious place. It has many powerful advocates. “Innovation—the heart of the knowledge economy—is fundamentally social,” writes the prominent journalist Malcolm Gladwell. “None of us is as smart as all of us,” declares the organizational consultant Warren Bennis,
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
At a Male Allies Plenary Panel, a group of women engineers circulated hundreds of handmade bingo boards among attendees. Inside each square was a different indictment: Mentions his mother. Says “That would never happen in my company.” Wearables. Asserts another male executive’s heart is in the right place. Says feminist activism scares women away from tech. At the center of the board was a square that just said Pipeline. I had heard the pipeline argument, that there simply weren’t enough women and underrepresented minorities in STEM fields to fill open roles. Having been privy to the hiring process, I found it incredibly suspect. What’s the wearable thing, I asked an engineer sitting in my row. “Oh, you know,” she said, waving dismissively toward the stage, with its rainbow-lit scrim. “Smart bras. Tech jewelry. They’re the only kind of hardware these guys can imagine women caring about.” What would a smart bra even do? I wondered, touching the band of my dumb underwire. The male allies, all trim, white executives, took their seats and began offering wisdom on how to manage workplace discrimination. “The best thing you can do is excel,” said a VP at the search-engine giant whose well-publicized hobby was stratosphere jumping. “Just push through whatever boundaries you see in front of you, and be great.” Don’t get discouraged, another implored—just keep working hard. Throughout the theater, pencils scratched. “Speak up, and be confident,” said a third. “Speak up, and be heard.” Engineers tended to complexify things, the stratosphere jumper said—like pipelines. A woman in the audience slapped her pencil down. “Bingo!” she called out.
Anna Wiener (Uncanny Valley)
NOTE: Practice your most effective relaxation techniques before you begin these exercises (refer to Chapter 6 if necessary). People are better able to concentrate when they are relaxed. Listening -Pay attention to the sounds coming from outside: from the street, from above in the air, from as far away as possible. Then focus on one sound only. -Pay attention to the sounds coming from a nearby room—the kitchen, living room, etc. Identify each one, then focus on a single sound. -Pay attention to the sounds coming from the room you are in: the windows, the electrical appliances. Then focus on one sound only. -Listen to your breathing. -Hear a short tune and attempt to re-create it. -Listen to a sound, such as a ringing doorbell, a knock on the door, a telephone ringing, or a siren. How does it make you feel? -Listen to a voice on the telephone. Really focus on it. -Listen to the voices of family members, colleagues, or fellow students, paying close attention to their intonation, pacing, and accent. What mood are they conveying? Looking -Look around the room and differentiate colors or patterns, such as straight lines, circles, and squares. -Look at the architecture of the room. Now close your eyes. Can you describe it? Could you draw it? -Look at one object in the room: chair, desk, chest of drawers, whatever. Close your eyes and try to picture the shape, the material, and the colors. -Notice any changes in your environment at home, at school, or in your workplace. -Look at magazine photos and try to guess what emotions the subjects’ expressions show. -Observe the effect of light around you. How does it change shapes? Expressions? Moods? Touching -When shaking a person’s hand, notice the temperature of the hand. Then notice the temperature of your own hand. -Hold an object in your hands, such as a cup of coffee, a brick, a tennis ball, or anything else that is available. Then put it down. Close your eyes and remember the shape, size, and texture of the object. -Feel different objects and then, with your eyes closed, touch them again. Be aware of how the sensations change. -Explore different textures and surfaces with your eyes first open and then closed. Smelling and Tasting -Be aware of the smells around you; come up with words to describe them. -Try to remember the taste of a special meal that you enjoyed in the past. Use words to describe the flavors—not just the names of the dishes. -Search your memory for important smells or tastes. -Think of places with a strong tie to smell. These sensory exercises are an excellent way to boost your awareness and increase your ability to concentrate. What is learned in the fullest way—using all five senses—is unlikely to be forgotten. As you learn concentration, you will find that you are able to be more in tune with what is going on around you in a social situation, which in turn allows you to interact more fully.
Jonathan Berent (Beyond Shyness: How to Conquer Social Anxieties)
You’ve begun to master several techniques for controlling your anxiety. You’re learning the finer points of interaction and studying ways to apply your interactive skills. The next step is to add community resources—relevant agencies, groups, and organizations—to your self-help program. As you consider your particular needs, look to your own community for ways to enhance your social system: Parks and recreation departments, churches and synagogues, singles groups, self-help groups, clubs, volunteer organizations, business associations—there is an infinite array of resources to choose from. Contact your local chamber of commerce, consult newspapers for upcoming activities, and even inquire at area shops about any clubs or groups that share an interest (for example, ask at a garden center about a garden club, at a bookstore about a book club, and so on). Working through the exercises in this book is merely one component of a total self-help program. To progress from background knowledge to practical application, you must venture beyond your home and workplace (and beyond the confines of a therapist’s office, if you are in counseling). For people with social anxiety an outside system of resources is the best place to work on interactive difficulties. Here are three excellent reasons to use community resources: 1. To facilitate self-help. Conquering social anxiety necessitates interaction and involvement within the community, which is your laboratory. Using community resources creates a practical means of refining your skills and so moving forward on your individual map for change. 2. To diminish loneliness. Becoming part of the community provides the opportunity to develop personal and professional contacts that can enhance your life in many ways. 3. To network. Community involvement will not only give you the chance to improve your interactive skills, but will allow you to promote your academic or work life as well as your social life. Building connections on different levels can be the key. Any setting can provide a good opportunity for networking. In fact, I met the writer who helped me with this book in a fairly unlikely place—on the basketball court! A mutual friend introduced us, and when the subject of our professional interests came up, we saw the opportunity to work together on this project. You never know!
Jonathan Berent (Beyond Shyness: How to Conquer Social Anxieties)
Customer service must be non-negotiable in every workplace. Every organisation will come cross customers.
Janna Cachola
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Sonika Engineers
It's wonderful if you have a quiet place to sit at home or in your workplace. But you can practice mindful sitting wherever you are. If you ride the train or the bus to work, these are excellent places to practice sitting. Instead of thinking about your projects, your colleagues, your list of tasks, you can enjoy practicing breathing in and out to release the tension in your body and give your mind a break from being caught in thinking. You can create a meditation hall of your bus or your train. Use your time, wherever you are, to nourish and heal yourself.
Thich Nhat Hanh (How to Sit (Mindfulness Essentials, #1))
Sustain a positive outlook. Cultivate a can-do spirit, and you will be an inspiration to employees. And, when that's a tall order, fake it until you make it! • Be known as a fair person. Employees want to be treated fairly, and you must take the necessary steps to make sure they feel that is the case. • Keep an eye on morale. Morale at the workplace can be affected positively or negatively by an incident that, although it might seem insignificant to you, might be very important to your employees. A contented group of employees will do more and better work than an unhappy group. • Set an example. If you want your employees to work hard and succeed, then set an example by doing so yourself. Be a spectacular role model! • Take responsibility for your actions. If something goes wrong and it's your fault, step up to the plate and acknowledge whatever it is that went wrong and why. • Maintain your sense of humor. Don't take yourself too seriously, and don't be in such a hurry that you haven't got time to tell or listen to a positive (tasteful) story. Studies suggest laughter and good humor go a long way in helping employees function well in the workplace. • Acknowledge good work through praise. Everyone wants to hear “well done” now and then, so make sure you acknowledge good work. Say it privately and say it within earshot of others, too. • Give credit for ideas. If one of your employees comes up with a great idea, by all means give that person the credit he or she deserves. Don't allow anyone to take an employee's idea and pass it off as his own. (Managers are sometimes accused of stealing an employee's idea; be scrupulous about avoiding even a hint of such a thing.) Beyond the basic guidelines listed above, a good manager must possess other positive qualities: • Understanding: Conventional wisdom dictates that you walk in someone else's shoes before you judge her. Keep that in mind when dealing with people in the workplace. • Good communication skills: Keep your communication skills in good working order. You might want to join speaking organizations to learn how to be a better public speaker. But don't stop there. You communicate when you send a memo, write e-mail, and lead a meeting. There's no such thing as being a “perfect” communicator. An excellent manager will view the pursuit of this art as a work in progress. • Strong listening skills: When was the last time you really listened to someone when he was talking to you? Did you give him your full, undivided attention, or was your mind thinking about five other different things? And when you are listening, do you really know what it is people are trying to tell you? (You might have to ask probing questions in order to get the message.) • Leadership: Employees need good leaders to help guide them, so make sure your leadership skills are enviable and on-duty. • Common sense: You'll need more than your fair share if you expect to be a good manager of people. Some managers toss common sense out the window and then foolishly wonder what happened when things go wrong. • Honesty: Be honest and ethical in all of your business dealings — period! • A desire to encourage: Encouragement is different than praise. Encouragement helps someone who hasn't yet achieved the goal. Employees need your input and encouragement from time to time in order to be successful, so be prepared to fill that role.
Marilyn Pincus (Managing Difficult People: A Survival Guide For Handling Any Employee)
The relationship between nurturance and moral self-interest can be seen most clearly in nurturant forms of business practice. It involves the humane treatment of employees, the creation of a safe and humane workplace, social and ecological responsibility, fairness in hiring and promotion, the building of a work community, the development of excellent communication between employees and management and between the company and its customers, opportunities for employee self-development, a positive role in the larger community, scrupulous honesty, a regard for one’s customers and for the public, and excellent customer service. Policies such as these have increased the productivity and success of many businesses. They are models of how Nurturant Parent morality can function to help businesses be successful and to allow owners, investors, and employees to seek their self-interest within this moral system. Moral
George Lakoff (Moral Politics: How Liberals and Conservatives Think)
Before you even try to learn how to be an excellent manager, you need to make sure that you have solid foundation on these four basic skills: choosing good people, defining unambiguous expectations, giving praise and recognition and demonstration care to your people.
Derek Stanzma (Management: Manage Teams, Lead Effectively, and Build Trust In The Workplace! (Management, Management & Leadership, Team Management Book 1))
Positive psychology is the study of what constitutes excellence in individuals, communities, and workplaces. It incorporates the study of productivity, resilience, motivation, emotions, strengths, team dynamics, and more.
Margaret Greenberg (Profit from the Positive: Proven Leadership Strategies to Boost Productivity and Transform Your Business, with a foreword by Tom Rath)
Being a person that others can trust is one of the most sought after qualities in the workplace today. So many leaders and their staff have shown in the recent global financial crisis a lack of trust and integrity amongst themselves and with their clients and other stakeholders.
Nigel Cumberland (Secrets of Success at Work: 50 Techniques to Excel (Secrets of Success series Book 6))
you are doing a job that you love doing, you will excel, and if you excel, the money, the opportunity, and the power will follow.
Carla A. Harris (Expect to Win: 10 Proven Strategies for Thriving in the Workplace)
QUESTIONS TO CONSIDER Are your people trying to achieve excellence or just to avoid making mistakes? Has your organization become action-averse because taking action sometimes results in errors? Have you let error-reduction programs sap the lifeblood out of initiative and risk taking? Do you spend more time critiquing errors than celebrating success? Are you able to identify the symptoms of avoiding errors in your workplace? When you ask people what their jobs are, do they answer in terms of reducing errors?
L. David Marquet (Turn the Ship Around!: A True Story of Turning Followers into Leaders)
Confidence alone, of course, is not enough. Women also have to excel at the task at hand and be “pro-social,” acting in a way that communicates they care about others in the workplace.
Kristin Gilger (There's No Crying in Newsrooms: What Women Have Learned about What It Takes to Lead)
When you’re inspired, you become inspiring.” “Before building walls, build a foundation, make sure it’s solid and that it remains solid.” “Never limit your ambitions.” “If you want to shine like a star, care to make others shine like stars.” “Someone’s respect for the environment will likely reflect his truest respect for others.” “Learn to recognize and celebrate your personal milestones. It will trigger positive emotions in you.” “Make peace with your past. You’ll emotionally be more positive. You’ll improve your wisdom. You’re inner sweetness will breathe out more efficiently.” “When you emotionally manage the fact that perfection does not exist and only reaching excellence does, your inner sweetness will breathe efficiently.” “We all have emotional batteries. We are all energy. Your positive energy can help someone else recharge.” “Humans are responsible for nearly all problems and are the solution for everything - Be positively, the solution!” “Be careful what you tolerate in your company, you are teaching levels of the pyramid how to treat your business Culture and Core Values.” “Raising your voice is not an argument.” “Feed positively your roots. As a result, your inner sweetness will breathe efficiently thru your shell.” “Authenticity in the workplace is not define as making yourself difficult to manage – Be positively authentic!” “Be positively the influencer, not the follower.” “Biases can trick us as humans and have a negative impact on our emotions – Be positively curious!” “Never make someone emotionally pay the price because of how you were not able to manage positively your own emotions.” “If you want your team to improve their technical skills, make sure to improve your interpersonal skills first.” “Beware of the individualism culture. If you are in a people management/leadership position, remember the following: IT’S NOT ABOUT YOU!” “Like the roots of a human’s mind, feed social media positively. It will feed a large scale of humans mind!” “Like an upside-down pineapple fruit, the inner sweetness of a company becomes sweeter when you flip upside down the position level pyramid!” “Do not wait for someone to harvest you. Build your own path!” “A leader should trigger positive emotions and it all starts with you!” “Earth is more beautiful than we think – Imagine how splendid it would be if we were all interacting positively on it!” Communication becomes efficient when it’s done we positive emotions – Be positively curious!” “Having excuses for everything is the roadblock of self-awareness and inner growth” “Don’t limit your challenges – rather – Challenge your limits!” “The higher the position level you’re ambitious to reach, the less about you it should be. In life, you’re already at the top, therefore, it starts with you because it is not about you!” “I’m realistically optimistic!” “The pineapple - from all fruits – looks authentic. The great thing about it is no matter its shape – size - high – and color, one thing remains the same: Its inner sweetness! A pineapple = a pineapple. A pineapple = a human” “Often, what we think we know - what we think is - and what we think should are our biggest obstacles in life. Be positively curious!” “Being curious is best practice – Be positive curious, meaning, with positive emotions. Your inner sweetness will be felt with this approach” “Keep it sweet with yourself, not everything is suited for everyone!” “The art of managing with discipline emotional challenges and a sign of a mental strength is when many appreciate what you do in the shadow and in silence, and you still do more than expected.” “Beware of the time is money mindset blind spots, respectful interactions and good social etiquettes are not to be served like an American fast food!” “Look and listen without biases – Be positively curious!
Steve "Mr. Pineapple" Mathieu
When you’re inspired, you become inspiring.” “Before building walls, build a foundation, make sure it’s solid and that it remains solid.” “Never limit your ambitions.” “If you want to shine like a star, care to make others shine like stars.” “Someone’s respect for the environment will likely reflect his truest respect for others.” “Learn to recognize and celebrate your personal milestones. It will trigger positive emotions in you.” “Make peace with your past. You’ll emotionally be more positive. You’ll improve your wisdom. You’re inner sweetness will breathe out more efficiently.” “When you emotionally manage the fact that perfection does not exist and only reaching excellence does, your inner sweetness will breathe efficiently.” “We all have emotional batteries. We are all energy. Your positive energy can help someone else recharge.” “Humans are responsible for nearly all problems and are the solution for everything - Be positively, the solution!” “Be careful what you tolerate in your company, you are teaching levels of the pyramid how to treat your business Culture and Core Values.” “Raising your voice is not an argument.” “Feed positively your roots. As a result, your inner sweetness will breathe efficiently thru your shell.” “Authenticity in the workplace is not define as making yourself difficult to manage – Be positively authentic!” “Be positively the influencer, not the follower.” “Biases can trick us as humans and have a negative impact on our emotions – Be positively curious!” “Never make someone emotionally pay the price because of how you were not able to manage positively your own emotions.” “If you want your team to improve their technical skills, make sure to improve your interpersonal skills first.” “Beware of the individualism culture. If you are in a people management/leadership position, remember the following: IT’S NOT ABOUT YOU!” “Like the roots of a human’s mind, feed social media positively. It will feed a large scale of humans mind!” “Like an upside-down pineapple fruit, the inner sweetness of a company becomes sweeter when you flip upside down the position level pyramid!” “Do not wait for someone to harvest you. Build your own path!” “A leader should trigger positive emotions and it all starts with you!” “Earth is more beautiful than we think – Imagine how splendid it would be if we were all interacting positively on it!” Communication becomes efficient when it’s done we positive emotions – Be positively curious!” “Having excuses for everything is the roadblock of self-awareness and inner growth” “Don’t limit your challenges – rather – Challenge your limits!” “The higher the position level you’re ambitious to reach, the less about you it should be. In life, you’re already at the top, therefore, it starts with you because it is not about you!” “I’m realistically optimistic!” “The pineapple - from all fruits – looks authentic. The great thing about it is no matter its shape – size - high – and color, one thing remains the same: Its inner sweetness! A pineapple = a pineapple. A pineapple = a human” “Often, what we think we know - what we think is - and what we think should are our biggest obstacles in life. Be positively curious!” “Being curious is best practice – Be positive curious, meaning, with positive emotions. Your inner sweetness will be felt with this approach” “Keep it sweet with yourself, not everything is suited for everyone!” “The art of managing with discipline emotional challenges and a sign of a mental strength is when many appreciate what you do in the shadow and in silence, and you still do more than expected.” “Beware of the time is money mindset blind spots, respectful interactions and good social etiquettes are not to be served like an American fast food!” “Look and listen without biases – Be positively curious!
Steve "Mr. Pineapple" Mathieu
Too many leaders with business acumen and not enough people acumen.
Janna Cachola
As Elizabeth Conlin put it in her Inc. article, UNBT had been founded on “the heretical notion that a company’s growth has organic, almost preordained, limitations,” and that, if you exceeded those limitations and grew too fast, you would undermine your ability to provide excellent customer service, create a great workplace for your employees, and maximize shareholder returns. “We could grow faster, but it would cost us everything,” he told her. “In the bureaucracy of growth, you lose your distinctiveness.
Bo Burlingham (Small Giants: Companies That Choose to Be Great Instead of Big)
The #MeToo movement has done an excellent job of highlighting workplace harassment of females. It is now time to expand it to represent the unwarranted workplace harassment of workers by the opposite gender.
Steven Magee
These organizations neither recognize nor reward excellence. In fact, excellence in a stable environment can be viewed as a threat.
Richard Schwindt (Emotional Recovery from Workplace Mobbing: A Guide for Targets and Their Supports)
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Ethical leadership is also about understanding the truth about humans and our need for meaning. It is about building workplaces where standards are high and fear is low. Those are the kinds of cultures where people will feel comfortable speaking the truth to others as they seek excellence in themselves and the people around them.
James Comey (A Higher Loyalty: Truth, Lies, and Leadership)
He identified six major factors that determine knowledge worker productivity: The ability to define their task. The autonomy to manage their own time. The need for continuing innovation. The need for constant teaching and learning. An emphasis on the quality of the work produced over quantity. The requirement that creative workers be recognized by the organization as assets rather than costs to be minimized. Sounds pretty great, right? There’s just one problem. As Drucker put it, “each of these requirements (except perhaps the last one) is almost the exact opposite of what is needed to increase the productivity of manual workers.” Yikes. He’s right. How can we, as creatives, excel in workplaces that equate performance with metrics like the
Rahaf Harfoush (Hustle and Float: Reclaim Your Creativity and Thrive in a World Obsessed with Work)
High Performance Leaders KNOW that their #1 people focus, validated by neuroscience, is ensuring that people feel safe on a deep level. Because if they don't ensure feeling safe, the drive for excellence, and creative ability, is curtailed.
Tony Dovale
An active listener makes sense out of the message and then verifies that the sense making is accurate.
Kelly Quintanilla Miller (Business and Professional Communication: KEYS for Workplace Excellence)