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Emotional intelligence truly came to the forefront of public consciousness in 1995, when science journalist Daniel Goleman published his groundbreaking book, Emotional Intelligence: Why It Can Matter More Than IQ. Goleman expanded on Salovey and Mayer's model and proposed that EQ was a more significant determinant of success and well-being than traditional intelligence measured by IQ. His book sparked a revolution, not just in psychological circles but in businesses, schools, and homes worldwide. Over time, the concept of emotional intelligence has evolved and been refined. Despite the different models and definitions, its essence remains consistent: it's about recognizing, understanding, managing, and effectively using emotions in ourselves and others. Let's consider a practical scenario to illustrate this. Suppose you're in a team meeting at work, and tension is rising over a disagreement about a project. An emotionally intelligent person would recognize and manage their increasing frustration and notice the subtle signs of distress in others—clenched jaws, impatient foot tapping, and avoiding eye contact. They would then use this understanding to navigate the situation, perhaps by suggesting a short break or calmly expressing their viewpoint and encouraging others to do the same. They
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Erik B. N. (Emotional Intelligence: How To Master Self-Awareness, Empathy, and Social Skills for Deeper, More Meaningful Relationships)