Enforce Leadership Quotes

If soldiers are punished before they have grown attached to you, they will not prove submissive; and, unless submissive, then will be practically useless. If, when the soldiers have become attached to you, punishments are not enforced, they will still be unless.

Being Fair and Consistent is the Hallmark of Effective and Non-discriminating Policies. If you are going to set up rules that all have to abide by, then you have to enforce it to all. Or it becomes targeting and discriminating. For consumer brands, it means you lose your integrity as a brand. You lose your effectiveness to keep the loyalty of your vendors, authors, and partners. - Strong by Kailin Gow

The ability to inspire rather than enforce loyalty is a critical quality of leadership.

The more powerful the class, the more it claims not to exist, and its power is employed above all to enforce this claim. It is modest only on this one point, however, because this officially nonexistent bureaucracy simultaneously attributes the crowning achievements of history to its own infallible leadership. Though its existence is everywhere in evidence, the bureaucracy must be invisible as a class. As a result, all social life becomes insane.

Having healthy debating enforces critical thinking principles - increased perspective, less prejudgment, and looking at things from different angles.

This is how we arrive at a broken-windows world: Rules are invoked but not enforced. Principles are idealized but not defended. International law is treated not as a complement to traditional geopolitical leadership but as the superior alternative to it.

Facts, as Reagan famously said, are stubborn things. Truth and honesty are vital pillars of presidential leadership; they create an ineffable reservoir of goodwill for the moments when the man in the Oval Office can’t tell Americans all the details of a military or law enforcement operation. They are a buttress against attacks on his programs, his intentions, and his statements. Leadership demands trust. Trust that the president will keep his word, do as he promises, and deliver on commitments. Donald Trump, the Münchhausen of presidents, is a notorious serial liar and fabulist. He is a man who has boasted about his own dishonesty in life, marriage, and business.

Carl was strong, decisive, unkind when he needed to be. They just liked Carl better. Carl’s story, as told to them by Carl, was a better story. But Carl, it turned out, hadn’t any grand plan for leadership. No agenda or way forward. He just wanted to be leader and have everything go through him. Once that was secured, he delighted in being the enforcer.

It is the leader’s job to model and enforce the values and behaviors that make up the company culture. “Model” the behaviors is key. “Do as I say” only breeds contempt from others.

Currently our society tends to churn out individuals that tend to ask the system, “What are you going to give or do for me?” We see this attitude all around us. Self-serving individuals concerned with their personal comfort and welfare beyond the norm. These individuals expect the system to take care of them at all costs. When I run across one of these individuals, it makes me want to puke. This attitude is damn near a form of communism.

It is the leader’s job to lead by example and enforce the values and the behaviors to set the culture for any company or work group. Show me a company in rapid decline, and I will show you someone in charge who doesn’t give a _____.

I have never bought into the bullshit theory of acceptable losses. We have the technology, the talent, the aggressiveness, and the expertise to bring more of our warriors home than ever before. Our combat, military, and political leaders choose to be mediocre at their jobs. That is as simple as I can put it.

I AM WRITING IN A time of great anxiety in my country. I understand the anxiety, but also believe America is going to be fine. I choose to see opportunity as well as danger. Donald Trump’s presidency threatens much of what is good in this nation. We all bear responsibility for the deeply flawed choices put before voters during the 2016 election, and our country is paying a high price: this president is unethical, and untethered to truth and institutional values. His leadership is transactional, ego driven, and about personal loyalty. We are fortunate some ethical leaders have chosen to serve and to stay at senior levels of government, but they cannot prevent all of the damage from the forest fire that is the Trump presidency. Their task is to try to contain it. I see many so-called conservative commentators, including some faith leaders, focusing on favorable policy initiatives or court appointments to justify their acceptance of this damage, while deemphasizing the impact of this president on basic norms and ethics. That strikes me as both hypocritical and morally wrong. The hypocrisy is evident if you simply switch the names and imagine that a President Hillary Clinton had conducted herself in a similar fashion in office. I’ve said this earlier but it’s worth repeating: close your eyes and imagine these same voices if President Hillary Clinton had told the FBI director, “I hope you will let it go,” about the investigation of a senior aide, or told casual, easily disprovable lies nearly every day and then demanded we believe them. The hypocrisy is so thick as to almost be darkly funny. I say this as someone who has worked in law enforcement for most of my life, and served presidents of both parties. What is happening now is not normal. It is not fake news. It is not okay.

In Yellowstone National Park, human-imposed stability thwarted for many years the natural process of small fires, which regularly clean out brush and dead trees. The result was a fragile equilibrium completely vulnerable to the cataclysm of fire that destroyed large areas of the park. The attempt to manage for stability and to enforce an unnatural equilibrium always leads to far-reaching destruction. The

It is not loyalty or internal motivation that drives us programmers forward. We must write our code when the road to our personal success is absolutely clear for us and writing high quality code obviously helps us move forward on this road. To make this happen, the management has to define the rules of the game, also known as "process", and make sure they are strictly enforced, which is much more difficult than "being agile".

Whatever your politics, it is wrong to dismiss the damage to the norms and traditions that have guided the presidency and our public life for decades or, in many cases, since the republic was founded. It is also wrong to stand idly by, or worse, to stay silent when you know better, while a president brazenly seeks to undermine public confidence in law enforcement institutions that were established to keep our leaders in check.

{D]iversity, equity, and inclusion' represents a new mode of institutional governance. Diversity is the new system of racial standing, equity is the new method of power transfer, inclusion is the new method of enforcement. All of this could be presented to institutional leadership in a language that appears to be soft, benign, tolerant, and open-minded — something that, combined with the threat of accusation, elite administrators were culturally incapable of resisting.

The local leadership class clearly saw tickets and citations as a convenient source of cash that would fill the city’s treasury without their having to do the politically difficult work of raising taxes. The problem with raising, say, property taxes is that the most engaged, empowered citizens will revolt against it. So instead, why not just squeeze all you can out of a smaller, less powerful group of citizens by raising the revenue through enforcement? The citizens receive municipal services, and the subjects have to pay for them.

Spontaneous order is self-contradictory. Spontaneity connotes the ebullition of surprises. It is highly entropic and disorderly. It is entrepreneurial and complex. Order connotes predictability and equilibrium. It is what is not spontaneous. It includes moral codes, constitutional restraints, personal disciplines, educational integrity, predictable laws, reliable courts, stable money, trustworthy finance, strong families, dependable defense, and police powers. Order requires political guidance, sovereignty, and leadership. It normally entails religious beliefs. The entire saga of the history of the West conveys the courage and sacrifice necessary to enforce and defend these values against their enemies.

FOCUS ON GENERATING REVENUE THE DOJ FOUND THAT virtually every branch and tributary of the city’s bureaucracy—the mayor, city council, city manager, finance director, municipal court judge, municipal court prosecutor, court clerk, assistant clerks, police chief—all were enmeshed in an unending race to raise revenue through municipal fines and fees:            City officials routinely urge Chief [Tom] Jackson to generate more revenue through enforcement. In March 2010, for instance, the City Finance Director wrote to Chief Jackson that “unless ticket writing ramps up significantly before the end of the year, it will be hard to significantly raise collections next year. . . . Given that we are looking at a substantial sales tax shortfall, it’s not an insignificant issue.” Similarly, in March 2013, the Finance Director wrote to the City Manager: “Court fees are anticipated to rise about 7.5%. I did ask the Chief if he thought the PD [police department] could deliver 10% increase. He indicated they could try.” The importance of focusing on revenue generation is communicated to FPD officers. Ferguson police officers from all ranks told us that revenue generation is stressed heavily within the police department, and that the message comes from City leadership. The evidence we reviewed supports this perception.

You may not recognize the name Steven Schussler, CEO of Schussler Creative Inc., but you are probably familiar with his very popular theme restaurant Rainforest Café. Steve is one of the scrappiest people I know, with countless scrappy stories. He is open and honest about his wins and losses. This story about how he launched Rainforest Café is one of my favorites: Steve first envisioned a tropical-themed family restaurant back in the 1980s, but unfortunately, he couldn’t persuade anyone else to buy into the idea at the time. Not willing to give up easily, he decided to get scrappy and be “all in.” To sell his vision, he transformed his own split-level suburban home into a living, mist-enshrouded rain forest to convince potential investors that the concept was viable. Yes, you read that correctly—he converted his own house into a jungle dwelling complete with rock outcroppings, waterfalls, rivers, and layers of fog and mist that rose from the ground. The jungle included a life-size replica of an elephant near the front door, forty tropical birds in cages, and a live baby baboon named Charlie. Steve shared the following details: Every room, every closet, every hallway of my house was set up as a three-dimensional vignette: an attempt to present my idea of what a rain forest restaurant would look like in actual operation. . . . [I]t took me three years and almost $400,000 to get the house developed to the point where I felt comfortable showing it to potential investors. . . . [S]everal of my neighbors weren’t exactly thrilled to be living near a jungle habitat. . . . On one occasion, Steve received a visit from the Drug Enforcement Administration. They wanted to search the premises for drugs, presuming he may have had an illegal drug lab in his home because of his huge residential electric bill. I imagine they were astonished when they discovered the tropical rain forest filled with jungle creatures. Steve’s plan was beautiful, creative, fun, and scrappy, but the results weren’t coming as quickly as he would have liked. It took all of his resources, and he was running out of time and money to make something happen. (It’s important to note that your scrappy efforts may not generate results immediately.) I asked Steve if he ever thought about quitting, how tight was the money really, and if there was a time factor, and he said, “Yes to all three! Of course I thought about quitting. I was running out of money and time.” Ultimately, Steve’s plan succeeded. After many visits and more than two years later, gaming executive and venture capitalist Lyle Berman bought into the concept and raised the funds necessary to get the Rainforest Café up and running. The Rainforest Café chain became one of the most successful themed restaurants ever created, and continues that way under Landry’s Restaurants and Tilman Fertitta’s leadership. Today, Steve creates restaurant concepts in fantastic warehouses far from his residential neighborhood!

Situation awareness means possessing an explorer mentality A general never knows anything with certainty, never sees his enemy clearly, and never knows positively where he is. When armies are face to face, the least accident in the ground, the smallest wood, may conceal part of the enemy army. The most experienced eye cannot be sure whether it sees the whole of the enemy’s army or only three-fourths. It is by the mind’s eye, by the integration of all reasoning, by a kind of inspiration that the general sees, knows, and judges. ~Napoleon 5   In order to effectively gather the appropriate information as it’s unfolding we must possess the explorer mentality.  We must be able to recognize patterns of behavior. Then we must recognize that which is outside that normal pattern. Then, you take the initiative so we maintain control. Every call, every incident we respond to possesses novelty. Car stops, domestic violence calls, robberies, suspicious persons etc.  These individual types of incidents show similar patterns in many ways. For example, a car stopped normally pulls over to the side of the road when signaled to do so.  The officer when ready, approaches the operator, a conversation ensues, paperwork exchanges, and the pulled over car drives away. A domestic violence call has its own normal patterns; police arrive, separate involved parties, take statements and arrest aggressor and advise the victim of abuse prevention rights. We could go on like this for all the types of calls we handle as each type of incident on its own merits, does possess very similar patterns. Yet they always, and I mean always possess something different be it the location, the time of day, the person you are dealing with. Even if it’s the same person, location, time and day, the person you’re dealing who may now be in a different emotional state and his/her motives and intent may be very different. This breaks that normal expected pattern.  Hence, there is a need to always be open-minded, alert and aware, exploring for the signs and signals of positive or negative change in conditions. In his Small Wars journal article “Thinking and Acting like an Early Explorer” Brigadier General Huba Wass de Czege (US Army Ret.) describes the explorer mentality:   While tactical and strategic thinking are fundamentally different, both kinds of thinking must take place in the explorer’s brain, but in separate compartments. To appreciate this, think of the metaphor of an early American explorer trying to cross a large expanse of unknown terrain long before the days of the modern conveniences. The explorer knows that somewhere to the west lies an ocean he wants to reach. He has only a sketch-map of a narrow corridor drawn by a previously unsuccessful explorer. He also knows that highly variable weather and frequent geologic activity can block mountain passes, flood rivers, and dry up desert water sources. He also knows that some native tribes are hostile to all strangers, some are friendly and others are fickle, but that warring and peace-making among them makes estimating their whereabouts and attitudes difficult.6

I see many so-called conservative commentators, including some faith leaders, focusing on favorable policy initiatives or court appointments to justify their acceptance of this damage, while de-emphasizing the impact of this president on basic norms and ethics. That strikes me as both hypocritical and wrong. The hypocrisy is evident if you simply switch the names and imagine that a President Hillary Clinton had conducted herself in a similar fashion in office. I've said this earlier but it's worth repeating: close your eyes and imagine these same voices if President Hillary Clinton had told the FBI director, 'I hope you will let it go,' about the investigation of a senior aide, or told casual, easily disprovable lies nearly every day and then demanded we believe them. The hypocrisy is so thick as to be almost darkly funny. I say this as someone who has worked in law enforcement for most of my life, and served presidents of both parties. What is happening now is not normal. It is not fake news. It is not okay. Whatever your politics, it is wrong to dismiss the damage to the norms and traditions that have guided the presidency and our public life for decades or, in many cases, since the republic was founded. It is also wrong to stand idly by, or worse, to stay silent when you know better, while a president so brazenly seeks to undermine public confidence in law enforcement institutions that were established to keep our leaders in check...without these checks on our leaders, without those institutions vigorously standing against abuses of power, our country cannot sustain itself as a functioning democracy. I know there are men and women of good conscience in the United States Congress on both sides of the aisle who understand this. But not enough of them are speaking out. They must ask themselves to what, or to whom, they hold a higher loyalty: to partisan interests or to the pillars of democracy? Their silence is complicity - it is a choice - and somewhere deep down they must know that. Policies come and go. Supreme Court justices come and go. But the core of our nation is our commitment to a set of shared values that began with George Washington - to restraint and integrity and balance and transparency and truth. If that slides away from us, only a fool would be consoled by a tax cut or different immigration policy.

The information in this topic of decision making and how to create and nurture it, is beneficial to every cop in their quest to mastering tactics and tactical decision making and are a must read for every cop wanting to be more effective and safe on the street. My purpose is to get cops thinking about this critical question: In mastering tactics shouldn’t we be blending policy and procedure with people and ideas? It should be understandable that teaching people, procedures helps them perform tasks more skillfully doesn’t always apply. Procedures are most useful in well-ordered situations when they can substitute for skill, not augment it. In complex situations, in the shadows of the unknown, uncertain and unpredictable and complex world of law enforcement conflict, procedures are less likely to substitute for expertise and may even stifle its development. Here is a different way of putting it as Klein explains: In complex situations, people will need judgment skills to follow procedures effectively and to go beyond them when necessary.3 For stable and well-structured tasks i.e. evidence collection and handling, follow-up investigations, booking procedures and report writing, we should be able to construct comprehensive procedure guides. Even for complex tasks we might try to identify the procedures because that is one road to progress. But we also have to discover the kinds of expertise that comes into play for difficult jobs such as, robbery response, active shooter and armed gunman situations, hostage and barricade situations, domestic disputes, drug and alcohol related calls and pretty much any other call that deals with emotionally charged people in conflict. Klein states, “to be successful we need both analysis (policy and procedure) and intuition (people and ideas).”4 Either one alone can get us into trouble. Experts certainly aren’t perfect, but analysis can fail. Intuition isn’t magic either. Klein defines intuition as, “ways we use our experience without consciously thinking things out”. Intuition includes tacit knowledge that we can’t describe. It includes our ability to recognize patterns stored in memory. We have been building these patterns up all our lives from birth to present, and we can rapidly match a situation to a pattern or notice that something is off, that some sort of anomaly is warning us to be careful.5

We tend to think of prophets as those who foretold the future when in fact, the vast majority of Old Testament prophecy is forth telling, not foretelling. The prophets were covenant enforcers; they reminded the people of what God had said and done in the past, most often referencing what we know today as the book of Deuteronomy, and they were straightforward in their presentation of truth. No white washing, no meandering about the truth; most of the time, their prophecy was simple, unvarnished truth about the people’s actions and hearts.

In The Tao of Leadership, John Heider stresses the importance of interfering as little as possible. “Rules reduce freedom and responsibility,” he writes. “Enforcement of rules is coercive and manipulative, which diminishes spontaneity and absorbs group energy. The more coercive you are, the more resistant the group will become.” Heider, whose book is based on Lao-tzu’s Tao Te Ching, suggests that leaders practice becoming more open. “The wise leader is of service: receptive, yielding, following. The group member’s vibration dominates and leads, while the leader follows. But soon it is the member’s consciousness which is transformed, the member’s vibration which is resolved.

For a law enforcement organization to run smoothly it needs positive leadership. Positive leadership is when a leader interacts with the frontline. Interaction is not just getting to know those a leader works with and serves, although knowing your people is an important component to leading. Interaction is as well to continually develop and train and develop not only ourselves but those the leader serves in an effort to build a common outlook. In the end positive leader understands that a strong common outlook between the top and frontline establishes trust, or even better mutual trust. The leader's true work: Be worthy of his or her constituents' trust. Positive leaders know the side with the stronger group feeling has a great advantage.2 Strong trust encourages delegation and reduces the amount of information and tactical direction needed at the top or strategic level. With less information to process and a greater focus on strategic issues, the decision making cycle at the top accelerates and the need for policies and procedures diminishes, creating a more fluid and agile organization. Mutual trust, unity and cohesion underlie everything.

In essence a highly developed fingertip feel allows us to shape and reshape the circumstances and conditions. We are not merely responding we are setting up the situation or as Sun Tzu stated: “Therefore it is said that victorious warriors win first, then go to war, while defeated warriors go to war first, then seek to win.”3 When having to perform effectively in the complex circumstances conflict and violence offer, we must strive to overcome obstacles and focus on exploiting weaknesses and avoiding adversarial strengths. This takes ability to intuitively feel the climate of an ongoing and rapidly changing situation and then adapt accordingly. The ability and or timing of adaptation can be fleeting as opportunities present and close often times very quickly. Developing fingertip feel so that we can rapidly transition fluidly as the circumstances require is critical. Boyd called these fast transient Maneuvers.

To adapt to a walking, talking and thinking adversary takes training cops how to make decisions and take actions based on the situation verses the traditional training that is focused on policy and procedure, checklists or canned responses telling cops what to do. What to do in one set of circumstances can get you hurt or killed in another. It is time we open our eyes to this reality.

Positive leaders give the frontline broad authority, hence allowing initiative to be the driving factor behind solving problems, by continuously interacting with the environment allowing a fast and fluid decision making cycle on the frontline. Information flows from the bottom, up and influences the organization strategic and operational elements in accordance with the overall commander’s intent.

The metaphor of the early American explorer fits policing and the complex problems we face on the street daily. As we search for peaceful outcomes to the situations we encounter numerous unknowns despite the similarities, in the types of incidents and crises we observe day to day. Standard operating procedures, policy and procedure practices are all very useful when we have standard problem and things go as we plan but what happens when things deviate from the standard and go outside the normal patterns? Here is where we must rely on resilience and adaptation, our ability and knowhow. Experienced people using their insights, imagination and initiative to solve complex problems as our ancestors, the early American explores did.  As we interact with people in dynamic encounters, the explorer mentality keeps us in the game; it keeps us alert and aware. The explorer mentality has us continually learning as we accord with a potential adversary and seek to understand his intent to the best of our ability. An officer who possesses the explorer mentality understands that an adversary has his own thoughts objectives and plans, many which he cannot hear, such as: “I will do what I am asked,” “I will not do what I am asked,” “I will escape,” “I will fight,” “I will assault,” “I will kill,” “I will play dumb until...,” “I will stab,” “I will shoot,” “he looks prepared I will comply,” “he looks complacent I will not comply, etc.” The explorer never stops learning and is ever mindful of both obvious and subtle clues of danger and or cooperation.

Discipline. All is for naught if the organization, specifically leadership, doesn't enforce the values. It may be a subtle reminder, a rebuke, even a warning that includes clear consequences if behavior is not changed.

Good units walk a thin line between indiscipline and ineffectiveness. Ignore the rules too often and you’ve got a mob, but enforce the rules too strictly and you’ve got a herd.

When organizations are unable to make new strategies—when people evade the work of choosing among different paths into the future—then you get vague mom-and-apple-pie goals that everyone can agree on. Such goals are direct evidence of leadership’s insufficient will or political power to make or enforce hard choices. Put differently, universal buy-in usually signals the absence of choice.

Tactics is the art (understanding the strengths and weaknesses of your people and of your opponents and applying this differently to every situation) and the science (the technical aspect of understanding your equipment and its abilities) of winning engagements and conflicts. Tactics refers to the concepts and methods we use to accomplish a particular objective.

The two revolutions, therefore, taken together, must be understood as a centuries-long process of fundamental change in which the triumphant Western worldview of colonial days is replaced by a planetary understanding of the meaning of human existence that so transcends particular national differences as to enable the human species to create a planetary peace in the absence of an imperial power to enforce its particular institutions on anyone. In short, a coming to maturity of the human species. A transformation of this profound a depth must necessarily take form in the actions of the most capable nation on the planet, and Revel, after surveying the various claimants to leadership, decided that the United States fulfilled the basic requirements such a role entailed. He acclaimed the United States as the prototype nation in a process of world transformation. He cited many factors present in the United States but absent or improperly developed in other nations as justification for his choice. The United States had a continuing pattern of growth and economic prosperity unmatched by any other nation, a technological excellence unrivaled by anyone else, and a high level of basic research that would continue to provide increasingly sophisticated insights into the nature of basic scientific and social problems. Revel also felt that the United States was culturally oriented toward the future, whereas the European countries were directed toward the past, and the Communists were mired in theoretical and doctrinal considerations, rendering them incapable of confronting rapid and continued change. The

Leadership’s role is to develop individuals who understand and practice integrity, courage, initiative, decisiveness, mental agility and personal accountability. These fundamental qualities must be aggressively cultivated which in turn allows for an atmosphere of adaptability at the lowest level, on the street. “I am here now in the situation that requires a decision…”  I AM EMPOWERED, SUPERENPOWERED TO DECIDE and ACT!

Sun Tzu's definition of speed is often misconstrued and shown through quick responses such as; doors being immediately kicked in upon arrival. You see knee jerk reactions to the report of a single gunshot and immediate entry made without knowing anymore than the fact that a gun went off. You see it in tactical responses and approaches to various calls for service where the possibility of danger exists.

A leader is accountable for actions of frontline personnel whether they are on scene or not, so it is imperative that leaders train and prepare those on the frontline. Leadership accountability comes from our preparation and the continued education, learning and developing of frontline decision makers.  NOT from standing over them directing them, or written policy and procedures, or checklists on how to perform in a given set of circumstances. A leader does not have to be on every call, it is impossible to be on every call. It is just not necessary if you prepare your frontline people effectively and development is an ongoing process.  Train and Trust FRONTLINE Personnel! They will get it done and done right!

Adaptability comes from training in all the dimensions of conflict mental, moral and physical, decentralized control with strict individual, organizational and community accountability.

Mastering speed is the essence of war. Take advantage of a large enemy’s inability to keep up. Use a philosophy of avoiding difficult situations. Attack the area where he doesn’t expect you.” ~Sun Tzu the Art of War1   In handling dynamic encounters, the phrase "time criticality" is often discussed. In this discussion there is often a miss-conception that to put time on your side, you must force the issue or, force the subject into action and always advance your position by moving forward. Speed is the essence of conflict, but speed does not always mean moving fast physically. It means preparing so you are in a position of advantage, which gives you time, hence speed.

It is my experience and from research, that law enforcement professionals all too often needlessly rush, using dynamic responses, in circumstances where a non-dynamic (scaled) response would clearly better our position of advantage. We have to reconsider the way we do things in an effort to keep ourselves and those we protect, safer when responding to situations. If an individual is no longer in position to harm others then the conditions requiring high risk intervention has changed and a more scaled, cautious solution should be pursued.

City officials exerted constant pressure on police executives to generate more revenue through enforcement, and the pressure was transmitted all the way down through the ranks: The importance of focusing on revenue generation is communicated to FPD officers. Ferguson police officers from all ranks told us [federal investigators] that revenue generation is stressed heavily within the police department, and that the message comes from City leadership. . . . Officer evaluations and promotions depend to an inordinate degree on “productivity,” meaning the number of citations issued.

I saw how the Clinton Machine’s appalling leadership style endangered law enforcement officers, the military, and the American people in general. And with Hillary Clinton’s latest rise, I realize that her own leadership style—volcanic, impulsive, enabled by sycophants, and disdainful of the rules set for everyone else—hasn’t changed a bit.

If our initial response brings a semblance of control to chaos and helps us realize, get a better picture of what’s going on, then a viable response can be initiated quickly based on a sound strategy and effective methods and tactics to mitigate the situation. If we respond out of emotion and take reckless action, then we lose control of the situation and it becomes more chaotic and only leads to more

After Action reviews help develop communication, trust and unit cohesion and helps in a team approach to developing best practices in a variety of situations.  A key component to remember in conducting both TDGS and AAR is a candid open dialog, in an effort to learn. Anything less and you are only fooling yourself.

A Change in Culture, Top down and Bottom up! There can be no true problem solving without decentralization of control and individual initiative. To change from a culture of “tell me what to do to one that breeds and nurtures creativity, innovation, adaptation and time critical decision making,” we must move, really move from centralized control to a decentralized form of leadership. We have been talking about decentralized control in policing for years now, since the onset of “community policing” initiatives. True! But that's the problem we have been “talking about it, and that is all.” We need to be practicing it. Get beyond the talk and walking the talk if we truly want to see results that meet the challenges we face in policing. Yes there have been some organizations in law enforcement who have taken this approach seriously and the results show the value of frontline decision making. It takes constant practice to master these cultures!   The action taken by leadership needs to be more than written mission statements and words.  It takes action, action over time through learning, education, and training. Not just in the formal sense but in the real world sense of learning from everything we do at all levels of the organization and throughout the community on a daily bases.

Tactical decision games are situational exercises on paper representing a snap shot in time. A scenario is handed out that describes a problem related to your profession (law enforcement, security, military, business, etc). The facilitator sets a short time limit for you to come up with a solution to the problem presented. The TDGs can be conducted individually or in a group setting. As soon as time is up, with the facilitator using “time hacks”, an individual or group is told to present their course of action to the rest of the group. What you did and why? Justifying your actions to everyone else! It is important that individuals or groups working together are candid and honest in their responses. You’re only fooling yourself to do otherwise. The lesson learned from the TDGs can make you more effective and safe in the performance of your job. The time to develop the strength of character and the courage to make decisions comes here, in the training environment. Mistakes can be made here that do not cost a life and valuable lessons are learned.

In the law enforcement and security professions most of the little training conducted surrounds physical skills training. Training focuses on firearm proficiency, how to swing and block with an impact weapon, use oleoresin capsicum (Pepper Spray), defensive tactics and handcuffing techniques. A small portion of time is spent talking about use of force decisions and filing appropriate reports as to the action taken by officers. Although there have been great strides in bringing new training techniques such as Redman suits, Sim-munitions and range 3000 simulators to combine the physical and mental realms of conflict. While this training is excellent, it is just a small part of the overall conditioning that must take place in the preparation of our profession.  This type of response training is called conditioned response.  It is a specific training for a specific reaction, and while it is important, does not fully prepare people for complex situations.

Leadership Roles in the Decision Making Process The main component in the development of good decision makers falls on the individual and individual efforts. Yes, but the climate for this development comes from the top, in leadership. To achieve the results sought after, if we truly want to call ourselves professionals and prepare for the challenges we face in the future, leaders must LEAD. It is the Leader’s role, to create and nurture the appropriate environment that emboldens decision makers.  Leader development is two way, it falls on the individual, but the organization’s leaders must set the conditions to encourage it.   The aim of leadership is not merely to find and record failures in men, but to remove the cause of failure. ~W. Edwards Deming14               “Leadership can be described as a process by which a person influences others to accomplish an objective, and directs his or her organization in a way that makes it more cohesive and coherent.”15 This is the definition we should subscribe too. However, all too often I have had both frontline personnel and mangers tell me that this cannot be done. This type of training and developing initiative driven personnel will cause more problems for departments and agencies in dealing with liability issues and complaints because control is lost. I wholeheartedly disagree with his sentiment. The opposite is indeed the effect you get. This is not a free reign type of leadership. Matter of fact if done appropriately it will take more effort and time on your part as a leader, because you will be involved. Your training program will be enhanced and the learning that takes place unifies your agencies and all the individuals in it. How? Through the system described above which develops “mutual trust” throughout the organization because the focus is now on results. The “how to” is left to the individuals and the instructors. But a culture must exist to encourage what the Army calls outcome based training.16

When the fight starts you do not have time to stop and think about the fundamentals.” ~Chet Richards, Certain to Win 1   Chet Richards wrote an interesting piece “Developing the Touch”, in which he asks the question, if Fingerspitzengefühl (fingertip feel) can be taught, why do so few people have it? He goes on to make two key points: First, Fingerspitzengefühl is a skill, so although most people can get better at it, some are going to get a lot better. Second, it’s a strange kind of skill, not for performing complicated or even dangerous tasks mystically well, but for sensing what is going on among groups of people in conflict and then influencing what happens.2 Chet’s points got me to thinking about, why is it we in law enforcement often times have difficulty applying what we know to a given situation? How do we get better at it? The answer lies in creating and nurturing our abilities in “Operational Art” taking what you know and being able to apply it to a given set of circumstances to affect your strategy and to bring an end to a potentially violent occurrence using appropriate tactics. To do this takes awareness, discipline, adaptability, skill development and strength of character to focus our efforts on the task at hand to meet our overall intent. You cannot learn this by sitting in some training class listening to an instructor give you a checklist formula on how to solve a particular set of problems. As Chet states: The first problem in learning Fingerspitzengefühl is that you can’t learn it by yourself. You have to have at least two groups of people to practice with — your team and some opponents.2 Our training must involve interaction with an adversary, red teaming comes to mind. Red Teaming is an approach to understanding our adversary and the methods they use. To develop a fingertip feel and maneuver we must possess numerous skills and be able to apply those skills individually and collectively if we are to be as effective as we need to be, to win

The advantages of using account of the legal defense DUI professional According to a DUI or DWI they have very high values, and can be much more difficult, if not able to qualified lawyer in these types of services. It important to get the services of professionals who are familiar with the course of DUI criminal record because the team is almost certainly best, highest paid on the common law also working for many years in a row, and he is almost certain that the officials involved to enforce the law and choose the most effective way. The consumption can peak at promoting the method of blood flow to help ease and the minimum number of punches than likely. Even if you do not want the removal of a fence of a demo, it is deliberately allowed to produce only for the ingredients so suddenly that the interest will be at least in his imprisonment and the decision of the necessary business expense. Education Lawyer, worth DUI, because they understand the rules on the details of the DUI. Great leadership only recognizes attorneys who offer surgery that seemed to bend the lowest possible cost. Field sobriety tests are defense without success, and when the lawyer to provide classroom-oriented, to the surprise of identifying the brain decides what industry breathalyzer sobriety vote or still under investigation. Trying to fight against DUI private value, it may be impossible for the layman is that much of the Berufsrecht did. DUI lawyer can be a file with the management consultants can be used or deny the accuracy of the successful management of blood or urine witnesses. Almost always one day, you can not help learning tool. If there is a case where the amount, solid, is the legal adviser to shock and other consultants witnesses are willing to cut portions and finds out she has some tire testing and influence. Being part of the time, problems with eating problems and more experience DUI attorney in looks secrets and created. The idea that the lawyer is suddenly more than the end result of controlling historical significance of countless people do not share the court made. It very appropriate, qualified, but two at the end of every little thing that you do not agree even repentance and uses for what was happening right opportunity. It can not be argued, perhaps, costs, what seems to be one that includes many just go to the airport to record driving under the influence, but their professional experience and meetings, both issues related to diversity, Lange random taxation measures. Many people today claim that the market is in DUI cases, of course, exhausted, and are a lawyer, go to their rights in the region.

We take too many “tactically troubled” short cuts in this profession and pay with the loss of life. Give yourself the advantages and set yourself up to respond. Let’s stop mistaking good luck for good tactics and harness every possible way to adapt, learn and evolve in our abilities to make better decisions and hence more tactically savvy techniques that give us the edge we need.

The second word often used without understanding the implication is “should.” ‘Should” has a flavor of admonition, guilt, and manipulation, especially when other people are using it by blurting out-loud a general statement with the word “should.” For example: “You should always finish what you’re eating and never leave anything on the plate.” Also: “This should have been completed by now.” And yet another: “You should not get up before the manager has left.” For example, Tina writes: Tina answers, “We should focus on production levels because this is what is driving the transfer to production; trust me, I’ve been here and have seen these projects many times.” In this case, Tina is using “should” to reprimand the team and also to have it her way by defining an imaginary rule and enforcing it upon the team.

In The Tao of Leadership, John Heider stresses the importance of interfering as little as possible. “Rules reduce freedom and responsibility,” he writes. “Enforcement of rules is coercive and manipulative, which diminishes spontaneity and absorbs group energy. The more coercive you are, the more resistant the group will become.

You must always keep in mind that it is impossible to control exactly how the adversary(s) will respond to your actions. So the goal is to control the adversary’s mindset with both direct and/or indirect action which takes decision making and adaptability. Interaction, Insight and imagination are needed to adapt tactics and apply them in an initiative driven way to the particular problem at hand.

Learning the art of operations and develop the fingertip feel for applying tactics during interplay between adversaries, you can see is crucial to our success. This interplay teaches us that interaction leads to maneuver and maneuver opens up opportunities to exploit weaknesses. Then through superior situational awareness and insights you develop innovative ideas as you accord with an adversary. This leads to well thought out and/or intuitive decisions and actions to meet our strategic goals, whatever those goals may be.

The United States policing style of dealing with conflict and crisis requires intelligent leaders with a penchant for boldness and initiative down to the lowest levels. Boldness is an essential moral trait in a leader for it generates power beyond the physical means at hand. Initiative, the willingness to act on one’s own judgment, is a prerequisite for boldness. These traits carried to excess can lead to rashness, but we must realize that errors by frontline street cops stemming from over boldness are a necessary part of learning.  We should deal with such errors leniently; there must be no “zero defects” mentality. Abolishing “zero defects” means that we do not stifle boldness or initiative through the threat of punishment. It does not mean that leaders do not council subordinates on mistakes; constructive criticism is an important element of learning. Nor does it give subordinates free license to act stupidly or recklessly. Not only must we not stifle boldness or initiative, but we must continue to encourage both traits in spite of mistakes. On the other hand, we should deal severely with errors of inaction or timidity. We will not accept lack of orders as justification for inaction; it is each police officers duty to take initiative as the situation demands. We must not tolerate the avoidance of responsibility or necessary risk.

Consequently, trust is the essential trait among leaders in effective organizations. Trust by leaders in the abilities of their frontline and by frontline in the competence and support of their leaders. Trust must be earned, and actions which undermine trust must meet with strict censure. Trust is a product of confidence and familiarity built through rigorous professional development. Confidence among fellow officers results from demonstrated professional skill. Familiarity results from shared experiences and a common professional philosophy.

What?” Judd growled and I had to admit Tawny was right about him sounding like a dog when he did that. Turning around, I noticed two of Cooper’s club guys standing behind us. “What’s your deal, O’Keefe?” one guy asked while the other avoided Judd’s hateful gaze. When no one responded, the big bald guy looked me up and down. “She’s tiny. How does fucking even work?” Aaron shifted next to me, now looking as hostile as Judd. “Back off, Mac.” “Just curious. I’ve never fucked a tiny chick.” “You shouldn’t talk about a man’s girl that way especially when she’s carrying his kid,” Cooper warned, clearly wanting to jump in, but holding back so not to emasculate Aaron. Farah said guys in the club were testing Cooper lately because they sensed weakness in his leadership. I couldn’t imagine anyone looking at Cooper without fearing his wrath. Even if they didn’t fear Cooper, they ought to fear his enforcers. After all, Judd was glaring at Mac like waiting for any reason to attack. Sensing a back story to this pissing match, I knew Mac was about to say something nasty even before he opened his mouth. “I hear chicks get big tits when they’re knocked up. Certainly can’t hurt with this one.” Why Mac was starting shit didn’t matter. Aaron threw the punch and the bar immediately exploded into violence. Judd was waiting for a reason to attack while Cooper and Vaughn were always up for a fight. Aaron hit Mac again as the bigger guy stumbled back. I thought of grabbing a chair and helping my man, but Tawny pulled me away. Soon, we were hiding under a table where Farah crouched with wide eyes. “Aaron needs to stake his claim and protect his woman,” Tawny said, cuddled next to Farah. “If you help him, it’s like you’re cutting off his balls and tossing them in your purse. Immature or not, these guys need to be men or they get insecure. Can’t have that.

One of Jeff’s favorite techniques is to create a forcing function—a set of guidelines, restrictions, or commitments that force a desirable outcome without having to manage all the details of making it happen. Forcing functions are a powerful technique used at Amazon.com to enforce a strategy or change.

Of course, morality matters in law enforcement, no matter what popular opinion may be about the subject at any given moment. And it tends to matter even more as an officer rises through the ranks and assumes greater responsibility in police supervision and leadership. The public expects more from high-ranking leaders, and often expects nothing less than impeccable moral character and judgment.

Nonetheless, conflict is something that leaders must do. And truly courageous leaders often excel at predicting and preventing conflict long before there’s even a chance of it. In contrast, when cowardly leaders avoid conflict, they create all kinds of unnecessary problems, and even more conflicts. Their avoidance creates a void in leadership that allows the “Ferguson effect,”[34] or the “nobody’s got my back” phenomenon to creep in and take over—which has become an increasingly significant problem throughout the law enforcement profession.

time was limited. In The Tao of Leadership, John Heider stresses the importance of interfering as little as possible. “Rules reduce freedom and responsibility,” he writes. “Enforcement of rules is coercive and manipulative, which diminishes spontaneity and absorbs group energy. The more coercive you are, the more resistant the group will become.

Roger Hosey is a successful law enforcement officer who has received many accolades for his hard work including a Letter of Commendation from the NC Secretary of State. Roger Hosey is a Senior Financial Crimes Investigator who has leadership experience in both information law enforcement and technology fields.

Enforced rules of speed are incredibly useful when the intention is to be in discovery-mode. But it’s damaging in moments where you need to make significant decisions. We too often prize decisiveness in leadership. We have inherited a belief that leadership is about fast and confident decision-making rather than deliberation and reflection. The phrase “any decision is better than no decision” feels intuitively right, even though—if you stop and think about it—any decision is clearly not better than no decision.

The first step in breaking organizational culture inertia is simplification. This helps to eliminate the complex routines, processes, and hidden bargains among units that mask waste and inefficiency. Strip out excess layers of administration and halt nonessential operations—sell them off, close them down, spin them off, or outsource the services. Coordinating committees and a myriad of complex initiatives need to be disbanded. The simpler structure will begin to illuminate obsolete units, inefficiency, and simple bad behavior that was hidden from sight by complex overlays of administration and self-interest. After the first round of simplification, it may be necessary to fragment the operating units. This will be the case when units do not need to work in close coordination—when they are basically separable. Such fragmentation breaks political coalitions, cuts the comfort of cross-subsidies, and exposes a larger number of smaller units to leadership’s scrutiny of their operations and performance. After this round of fragmentation, and more simplification, it is necessary to perform a triage. Some units will be closed, some will be repaired, and some will form the nuclei of a new structure. The triage must be based on both performance and culture—you cannot afford to have a high-performing unit with a terrible culture infect the others. The “repair” third of the triaged units must then be put through individual transformation and renewal maneuvers. Changing a unit’s culture means changing its members’ work norms and work-related values. These norms are established, held, and enforced daily by small social groups that take their cue from the group’s high-status member—the alpha. In general, to change the group’s norms, the alpha member must be replaced by someone who expresses different norms and values. All this is speeded along if a challenging goal is set. The purpose of the challenge is not performance per se, but building new work habits and routines within the unit. Once the bulk of operating units are working well, it may then be time to install a new overlay of coordinating mechanisms, reversing some of the fragmentation that was used to break inertia.

values are critical to build great brands and great companies. 2.They must be continuously enforced to truly make it a part of your company culture. Why the need for values in an organization? Core values serve as critical guides for making decisions, and when in doubt, they cut through the fog like a beacon in the night. Identifying the core values that define your company is one of the more important functions of leadership. They can make or break your long-term success. But you also should know that gaps between your values and your actions can do more harm than good. In other words, if you talk about building a customer-first culture but fail to do so, you’ll lose the respect of your employees and your customers.

public statements condemning segregation, sharply worded telegrams to Washington, and meetings with White House officials—were demonstrably ineffectual. New and more dramatic measures were in order. Mass action, Randolph reasoned, would be required, and he proposed a protest of 10,000 black people marching down Pennsylvania Avenue to demand an end to segregation in the armed forces and exclusion from jobs in the defense industry. Drawing on community organizing and protest networks developed during the 1920s and 1930s, this would be a broad, national mobilization of African Americans. The substance of their demand would be full and equal participation in the national defense effort, and the form of the demand would be a mass mobilization designed to compel the federal government to action. The MOWM, in effect, pioneered the type of protest politics that was used to considerable effect during the civil rights movement to push the federal government to enforce or enact African American citizenship rights. Randolph announced the March on Washington proposal in a January 1941 statement to the press. He declared that “power and pressure do not reside in the few, and intelligentsia, they lie in and flow from the masses.… Power is the active principle of only the organized masses, the masses united for a definitive purpose.” 19 Two months later Randolph issued the official call for the march, set for July 1, 1941. Drawing on his standing as a prominent black leader, and especially as the head of the Brotherhood of Sleeping Car Porters (BSCP), Randolph made his case that the time was right. “In this period of power politics, nothing counts but pressure, more pressure, and still more pressure,” he wrote in the call to march. “To this end we propose that 10,000 Negroes MARCH ON WASHINGTON FOR JOBS IN NATIONAL DEFENSE AND EQUAL INTEGRATION IN THE FIGHTING FORCES.” 20 To coordinate this massive effort, organizers established a March on Washington Committee, headed by Randolph, along with a sponsoring committee and regional committees in cities across the country. Galvanized by a rising desire for action within black communities, the idea found enthusiastic approval in the black press and eventually won the endorsement of the National Association for the Advancement of Colored People (NAACP), the National Urban League, and other elements of black leadership. 21 By the end of May, Randolph estimated that 100,000 black Americans would march. A national grassroots movement was afoot, and Randolph grew even more confident in his vision for the demonstration. “Let the Negro masses march!” he declared. “Let the Negro masses speak!” 22

Digital management is responsible for designing, enabling, and enforcing a collaborative, innovative, intelligent, inspiring and inclusive working environment.

CIOs are in the unique position to oversee the business from different angles, they can have the multitude of business views to lead changes and enforce leadership influence.

So there was basically the same kind of conflict in Peter as Yeltsin had with the Supreme Soviet [parliament]? Yes. But it is important to note that there wasn’t the same division between the law-enforcement agencies that there had been in 1991. The FSB11 leadership—Viktor Cherkesov was the head—announced their support for the mayor from the start. The FSB introduced a number of measures advocating the arrest of extremists who were plotting provocations, planning to blow things up, or trying to destabilize the situation. And that was the end of it.

This Tribal Leader makes it clear that violating rules has consequences and that he will enforce them—and we’ve seen him follow the adage on his wall with such unwavering conviction and resolution that it has shocked people around him. Sample has done the same, as have hundreds of other Tribal Leaders we’ve met. Glen Esnard, a Tribal Leader whom we’ll meet in Chapter 8, told us, “You have to publicly execute people who disobey the rules, otherwise everyone thinks you don’t mean what you say, and then there’s no leadership, only bulls---.” What Machiavelli refers to as atrocities, Sample calls “decisions you have to make for the good of the institution.” Glen,

There is a time to stand firm and enforce rules and there is a time to give ground and allow the rules to bend. Finding that balance is critical for leaders to get maximum effectiveness from their team.

Everyone has the power to create, and control, their own luck, amazing results, and future potential. But the sad reality, and challenge is, that most people have, long ago, foolishly, given this personal power away, to others, who only have their own self-centered interest at heart. It is now clear, and certain, that the fools will suffer the consequences, at the hands of their merciless overlords. For it is this unwisely delegated power and authority, that greeders wield today, to enforce dominion, and control, of the unconscious sheeple.

1.4.2 Action item: Law enforcement agency leadership should examine opportunities to incorporate procedural justice into the internal discipline process, placing additional importance on values adherence rather than adherence to rules. Union leadership should be partners in this process.

They were not in a position to challenge the preconception that their group was based on. In addition, the solution could never have been suggested by the leadership we replaced, either, because they believed that the oversight group was performing an important function by creating more transparency and imposing discipline on the process. But here was the irony: Creating this layer to enforce the limits actually made the limits less clear, diminishing their effectiveness.

which of his enforcers are still alive. What we do know is that Muhammad Nahas has taken over leadership.

Need Teachers Not Cops (The Sonnet) The world needs less cops and more teachers, While cops enforce law, teachers instill accountability. Thus law enforcement only produces an illusion of order, It's the teachers who can create a crime-free society. If students are the future, teachers are future maker, So be civilized and focus on lifting teachers and students. Government of baboons invests in police 'n defense contracts, While a truly civilized government invests in education. Arm the teachers with books and students with sustenance, Then watch them accomplish the impossible future, A future of true lasting order, reform and harmony, Which a billion police cannot achieve in a billion years. Society that empowers teachers empowers peace. Society that empowers police empowers malice.

Leadership without support is like trying to make bricks without enough straw. True leaders enforce their ideas and plans with strategic partnerships, alliances and supportive audiences.

Over the years, as it became my responsibility to evaluate and hire new people for my unit, I developed a profile of what I wanted in a profiler. At first, I went for strong academic credentials, figuring an understanding of psychology and organized criminology was most important. But I came to realize degrees and academic knowledge weren’t nearly as important as experience and certain subjective qualities. We have the facilities to fill in any educational gaps through fine programs at the University of Virginia and the Armed Forces Institute of Pathology. What I started looking for was “right-brained,” creative-type thinkers. There are many positions within the FBI and law enforcement in general where engineering or accounting types do the best, but in profiling and investigative analysis, that kind of thinker would probably have some difficulty. Contrary to the impression given in such stories as The Silence of the Lambs, we don’t pluck candidates for the Investigative Support Unit right out of the Academy. Since our first book, Mindhunter was published, I’ve had many letters from young men and women who say they want to go into behavioral science in the FBI and join the profiling team at Quantico. It doesn’t work quite that way. First you get accepted by the Bureau, then you prove yourself in the field as a first-rate, creative investigator, then we recruit you for Quantico. And then you’re ready for two years of intensive, specialized training before you become a full-fledged member of the unit. A good profiler must first and foremost show imagination and creativity in investigation. He or she must be willing to take risks while still maintaining the respect and confidence of fellow agents and law enforcement officers. Our preferred candidates will show leadership, won’t wait for a consensus before offering an opinion, will be persuasive in a group setting but tactful in helping to put a flawed investigation back on track. For these reasons, they must be able to work both alone and in groups.

Another value that is key to building an effective culture around ecosystems is the servant leadership mindset. This means taking a holistic view of your employees, learning what they need in order to do their jobs effectively, and figuring out everything you can do to help them reach their full potential. In contrast to the traditional model of leadership, in which the leader's main focus is giving direction and enforcing standards, servant leadership seeks to build employees up—to give them the resources they need to feel comfortable executing the tasks they need to.

Islamists’ criticism [of the PLO leadership for signing the Oslo Accords] was completely in line with other non-Islamist critics (except for the reproach of having been paid to sign). Edward Said suggested that according to sources from the PLO Executive Committee, Arafat only took an interest in the sections of the agreement being negotiated in Oslo which concerned him and his future role. All Arafat wanted, according to Said, was "acceptance" by the Israeli and American side: "They weren’t interested in fighting, or being equal, they just wanted the white man to say they were okay." All Arafat got in Said’s eyes from the Israelis was a mandate "to enforce what they call their security". His resumé was that the PLO succeeded in "being the first national liberation movement in history to sign an agreement to keep an occupying power in place." He called for a boycott of and non-cooperation with the Palestine National Authority (PNA). "So I think the preeminent responsibility of every Palestinian is not to cooperate with the authority that is a surrogate to the Israeli occupation and an incompetent one at that." Said and Ḥamās called for the return to the Intifāḍa: Said in the sense that local needs be taken care of by the community in parallel institutions as during the Intifāḍa, Ḥamās furthermore in terms of military struggle.

Good managers execute as well as motivate. Not all leaders need to be managers, but all managers need to be good leaders. While managing is an art; leadership is a skill that needs to be inculcated and enforced while executing assignments through subordinates

good managers execute as well as motivate. Not all leaders need to be managers, but all managers need to be good leaders. While managing is an art; leadership is a skill that needs to be inculcated, imbibed and enforced while executing assignments through subordinates

Remember, real change is actually evolutionary; small victories through implementation of well thought out ideas, changes cultures over time. Implement the ideas in this book, one step at a time, with the overarching outcome to develop others to carry on what you started. Before that man or women walked out the door on their shift, did you ask “could I have done more to prepare them for what they may encounter?

The difference between how we currently train and prepare versus the philosophy I am advocating is similar to the difference between techniques and tactics. Techniques require inflexibility and repetition, while tactics require flexibility, good judgment and creativity. Officers can only gain the ability to execute this new philosophy with experience and education, stressing free play force on force training brought to a conclusion with clear winners and losers. Keep in mind no tactical concept is an end in itself and that there is more than one solution to a tactical dilemma.   

If I were to ask you about let’s say coaching a high school football team for your local high school and told you the only time you were needed to be there as coach, was on game day. That is right no practice during the week, just take the team and win is all we ask. How do I prepare them if I cannot practice you ask? Well sir they have been trained and practiced in their freshman, sophomore and junior years. You will be the varsity coach and the team knows the game and how it’s played, all you need to do is set up the game plan on game day and organize your team so they win! Ludicrous! How can I be expected to develop the cohesion necessary to put a winning team on the field, without practice, despite their prior training and the three-plus years’ experience? Yes it is ludicrous. Yet this is exactly what we expect of law enforcement, security personnel and other first responders tasked with responding to and winning in crisis situations.

Efficiency is an important aspect to policing. We must ensure things that need to be done such as information and evidence gathering, dissemination and documentation in reports, etc., is indeed getting done. However it is important for leaders not to get lost in the efficiency of processes as it breeds a zero defects environment that creates a frontline that waits to be told what to think and slowing down considerably the effectiveness of timely decision making and tactical problem solving.

One of Col. John Boyd’s most important insights we need to make a greater effort to understand is, “Machines don’t fight wars, people do and they use their minds.” How this applies to law enforcement is to understand what technologies, processes, policies and procedures work on the street, one must first understand how people think and act in the uncertainty, fear and chaos of dynamic encounters and what creates friction in decision making as a cop interacts with a suspect bent on getting his way or in a crisis situation such as a multiple car accident with mass casualties, a blizzard, hurricane, tornado, or fire etc.2

Shift Debriefing System A debrief includes a careful examination of the tactics, techniques and procedures, decision and actions that took place on shift; and is focused on improving performance. While there are no rules for conducting debriefings, the focus of a shift debriefing is on fact-finding, not fault-finding.

If what we advocate in this handbook is so good and has such a significant impact on how officers perform on the street, then why is it not common across law enforcement agencies? Because, it’s the culture, stupid! Cultures are unique to each organization and/or profession. These cultures take shape over time, eventually becoming so entrenched that people resist any change, even change that is positive and valuable to the organization. Many organizations get stuck by the current way they do things, simply because it’s the way they have always done it. They resist mainly because they fear losing something such as traditional methods of training, or operating how they have learned and developed over their careers. They fear they will lose control of their influence, their authority or prestige within the organization, and potentially their positions or jobs. Much of this is ego and individually driven and entirely self-serving, just hiding behind a smokescreen of leadership.

The rapidly changing world and evolving threatening challenges demand we become more self-aware and seek trade-offs.  This means between traditional methods of training and operating and the uncertainty of ongoing, experiential trial and error the future demands if we are to thrive while handling crisis and conflict. 2 This must be done with an understanding we collectively have a shared purpose, which focuses on winning conflict and crisis at low cost in the moral, mental and physical dimensions which often times takes us outside our comfort zones.

Yes the bad guy has something to do with it, but the fact is we know they are out there stalking the public and cops. The bad guy watches us, learns our habits, and plans his actions and when the opportunity presents itself the bad guy puts his plan into action. His planning and plotting give him an advantage because he is putting an effort forward and walking his own talk. We should be aware of, prepared for and ready to prevent this type of advantage from developing.  We need to be thinking in the same way as the bad guy, and do what we call personal “Red Teaming”. This means thinking of how we might be compromised and if you yourself were the bad guy how would you aggress or act in a given situation.

In complex settings in which we have to take the context into account, we can’t codify all the work in a set of procedures. No matter how comprehensive the procedures, people probably will run into something unexpected and will have to use their judgment. ~Gary Klein 1

Now we begin to answer the question on how to use the OODA loop, more specifically, how to develop our cops to use it effectively in their every day missions. But using the OODA loop, like John Boyd himself, is about developing Strength of Character. Strength of Character denotes honesty and integrity. Strength of Character means doing what’s right based on our beliefs and a belief system set forth by society. Strength of Character is doing what is right when no one is looking, when there is possibility of receiving no credit or reward. Strength of Character is seeking responsibility and taking joy in making and standing by decisions.

The German Army, which practiced Maneuver Warfare better than any other Army, sought after most in their leader development the strength of character in its officers. They defined Strength of Character as The ability, even the joy in seeking responsibility, and in making decisions under all circumstances, in the face of peers, superiors, subordinates and most of all in the face of the enemy. It is the ability to do what is right despite the consequences to one’s self or career.2

Some can struggle to a victory and the whole world may praise their winning. This also demonstrates a limited ability. Win as easily as picking up a fallen hair. Don’t use all of your forces. See the time to move. Don’t try to find something clever. Hear the clap of thunder. Don’t try to hear something subtle. Learn from the history of successful battles. Victory goes to those who make winning easy. A good battle is one that you will obviously win. It doesn’t take intelligence to win a reputation. It doesn’t take courage to achieve success. You must win your battles without effort. Avoid difficult struggles. Fight when your position must win. You always win by preventing your defeat. ~ Sun Tzu" 1

The Boyd Cycle; a clear understanding of the observation, orientation, decision and action "OODA Loop" is a key first step. In the training we conduct through LESC or Adaptive-Leader when we conduct it with law enforcement and security professionals, this tactical decision making and threat assessment tool is a prerequisite that gives us the clear initiative in detecting crime and danger. The Boyd Cycle is a mental tool that helps us first understand how conflict unfolds, as well as, allows us to observe keenly through "all our senses" including intuition.

We can no longer be complacent watching cops die, making the same mistakes time and time again. These mistakes are fixable! It’s time to call to arms and to wake-up every law enforcement officer to the mindset of survival in the context of where we are now, in a current environment of multiple and chronic threat.  It is time to take the mindset that each of us must be one of the 10% who diligently and continually try to improve themselves, optimize our own chances for effective response and survival from threats of all kinds.  That warrior mindset, that approach of the knight guarding the kingdom, needs to be the goal of our profession and obligation to serve.