Empowerment Leadership Quotes

We've searched our database for all the quotes and captions related to Empowerment Leadership. Here they are! All 100 of them:

True confidence is not about what you take from someone to restore yourself, but what you give back to your critics because they need it more than you do.
Shannon L. Alder
Advice to my younger self: 1 Start where you are with what you have 2 Try not to hurt other people 3 Take more chances 4 If you fail, keep trying
Germany Kent
Self-care is not selfish. You cannot serve from an empty vessel.
Eleanor Brownn
Say to yourself, I am perfect, the way I am. Say to yourself, I am beautiful the way I am. Say to yourself, those who do not accept me the way I am, do not deserve me in their life.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
It is a beautiful thing to be on fire for justice… there is no greater joy than inspiring and empowering others––especially the least of these, the precious and priceless wretched of the earth!
Cornel West (Black Prophetic Fire)
Be nice to people... maybe it'll be unappreciated, unreciprocated, or ignored, but spread the love anyway. We rise by lifting others.
Germany Kent
Relationships - of all kinds - are like sand held in your hand. Held loosely, with an open hand, the sand remains where it is.The minute you close your hand and squeeze tightly to hold on, the sand trickles through your fingers. You may hold onto it, but most will be spilled. A relationship is like that. Held loosely, with respect and freedom for the other person, it is likely to remain intact. But hold too tightly, too possessively, and the relationship slips away and is lost.
Kaleel Jamison (The Nibble Theory and the Kernel of Power: A Book about Leadership, Self-Empowerment, and Personal Growth)
Leadership is communicating to people their worth and potential so clearly that they are inspired to see it in themselves.
L. David Marquet (Turn the Ship Around!: A True Story of Turning Followers into Leaders)
The representation of women in the society, especially through mass media has been the most delusional act ever done on the grounds of human existence.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Poetry empowers the simplest of lives to confront the most extreme sorrows with courage, and motivates the mightiest of offices to humbly heed lessons in compassion.
Aberjhani (Splendid Literarium: A Treasury of Stories, Aphorisms, Poems, and Essays)
How dare a person tell a woman, how to dress, how to talk, how to behave! Any being who does that, is no human.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Women are no sheep. Women are no fragile showpiece to be placed above the fire-place. Women of the thinking society are the builders of nations. Women of the sentient society are the builders of the world.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
The role of leaders is not to get other people to follow them but to empower others to lead.
Bill George (True North: Discover Your Authentic Leadership)
All the bloodsheds in human history have been caused by men, not women.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
The female brain itself is a highly intuitive emotion-processing machine, which when put to practice in the progress of the society, would do much more than any man can with all his analytical perspectives.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
You only fix something, when it’s broken. And you - are far from broken.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
At times we relax in our comfort zone, and it takes leadership to recognize this and adjust our mindset.
Mark Villareal (A Script for Aspiring Women Leaders: 5 Keys to Success)
Oh! What honour for the female sex! It is perfectly obvious that God has special regard for it when all these wretched people who destroyed the whole Kingdom – now recovered and made safe by a woman, something that 5000 men could not have done – and the traitors [have been] exterminated. Before the event they would scarcely have believed this possible.
Christine de Pizan (Ditié de Jehanne d'Arc (Medium Aevum monographs))
A society where feminine beauty is defined not by the human self on genuine intellectual and sentimental grounds, but by a computer software on the grounds of economic interest, is more dead than alive. It is a society of human bodies, not human beings.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Learn to master your thoughts and watch closely what you deposit into your spirit. Speak over your life. Living in peace has transformative power.
Germany Kent
If you must walk in someone's shadow make sure it's your own
Rasheed Ogunlaru
Mindfulness improves your capacity for self-discovery and empowerment.
Amit Ray (Mindfulness Meditation for Corporate Leadership and Management)
To truly motivate others 1) discover what their motives, desires & drivers are 2) genuinely connect with and support them from the heart.
Rasheed Ogunlaru
You are not born to follow the society, you are born to inspire it - you are born to teach it - you are born to build it.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Given the same honor and dignity as men, women can build a much better and more harmonious world.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Empowerment requires a major shift in attitude. The most crucial place that this shift must occur is in the heart of every leader.
Kenneth H. Blanchard (Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations)
Think of yourself as an athlete. I guarantee you it will change the way you walk, the way you work, and the decisions you make about leadership, teamwork, and success.
Mariah Burton Nelson (We Are All Athletes)
Beauty is an illusion.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
I am a scientist who studies the human mind, including the sexual differences in mental faculties, and I am telling you, ten female thinkers can teach humanity lessons equivalent to the teachings of a hundred male thinkers of history.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Only the foolish would think that wisdom is something to keep locked in a drawer. Only the fearful would feel empowerment is something best kept to oneself, or the few, and not shared with all.
Rasheed Ogunlaru
Abdication Isn’t Empowerment
Miles Anthony Smith (Why Leadership Sucks™ Volume 1: Fundamentals of Level 5 Leadership and Servant Leadership)
Empowerment includes growth mindset, positive thinking, acceptance of new challenge, learning and positive self-image.
Amit Ray (Mindfulness Meditation for Corporate Leadership and Management)
When you’re faced with a choice, choose to inspire, choose to empower, choose to stand for those who have lost the will to stand for themselves.
Orly Wahba (Kindness Boomerang: How to Save the World (and Yourself) Through 365 Daily Acts)
Any book that spreads weakness in the heart of one gender, and authoritarianism in the other, must be burnt to ashes.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
O my Courageous Sister! You have to become the beacon of hope for all women around you and then for the whole society.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
The world doesn't need a good woman who is meekly obedient to the uncivilized social norms that advocate female inferiority. The world needs those bad women who can think for themselves, to break the primeval norms of the society that consistently drag the human civilization back to the stone-age.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
If you want people to trust you, you will need to be a person who keeps her word. No matter what your role. No matter what your industry. Do what you say you will.
Michelle Kinsman (Real-World Feminist Handbook: Practical Advice on How to Find, Win & Kick Ass at Your First Job)
Remember, for a society to truly progress we don't need woman or man, we need a fully-fledged human - nothing short of that would do.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Any nation that does not learn to place women on the same pedestal of respect and dignity as men, will never in a thousand years attain greatness.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Empowerment means that people have the freedom to act. It also means that they are accountable for results.
Kenneth H. Blanchard (Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations)
When we take your person into account, you who are a young maiden, to whom God gives the strength and power to be the champion who casts the rebels down and feeds France with the sweet, nourishing milk of peace, here indeed is something quite extraordinary! For if God performed such a great number of miracles through Joshua who conquered many a place and cast down many an enemy, he, Joshua, was a strong and powerful man. But, after all, a woman – a simple shepherdess – braver than any man ever was in Rome! As far as God is concerned, this was easily accomplished. But as for us, we never heard tell of such an extraordinary marvel, for the prowess of all the great men of the past cannot be compared to this woman's whose concern it is to cast out our enemies. This is God's doing: it is He who guides her and who has given her a heart greater than that of any man.
Christine de Pizan (Ditié de Jehanne d'Arc (Medium Aevum monographs))
Gender equality is not a belief, it is not an idea - it is a key element of the society that will define whether we the humans shall march ahead towards glory and advancement, or sink into the abyss of an existential doom.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
For thousands of years, the dumb, uncivilized, stone-age society has reduced women to mere prizes to be won, objects to be shown off, and playthings to be abused and toyed with. Now is the time to stop this primitive madness.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Read to lead in order to succeed.
Habeeb Akande
Knowledge is strength. Ignorance is the kiss of death.
Suzy Kassem (Rise Up and Salute the Sun: The Writings of Suzy Kassem)
Gutsy leadership is not only having the self-awareness to know when you are opting in but also being fully aware of when you are quietly opting out. In silence, you speak volumes.
Marisa Santoro (Own Your Authority: Follow Your Instincts, Radiate Confidence, and Communicate as a Leader People Trust)
There’s no degree or certification for being a badass. You can just choose to be one.
Leslie Ehm (Swagger: Unleash Everything You Are and Become Everything You Want)
You are not your history. You are the stories you tell yourself.
Leslie Ehm (Swagger: Unleash Everything You Are and Become Everything You Want)
Listen my dear sister! You only fix something, when it’s broken. And you - are far from broken. Say to yourself, I am perfect, the way I am. Say to yourself, I am beautiful the way I am. Say to yourself, those who do not accept me the way I am, do not deserve me in their life.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
We are doing business in the empowerment age. It is our job to empower our customers to choose us. The moment you tell them to choose you, they will back up. The moment you tell someone to trust you, they won’t.
Jeffrey Shaw (The Self-Employed Life: Business and Personal Development Strategies That Create Sustainable Success)
Women of the thinking society are the builders of nations. Women of the sentient society are the builders of the world. And given the same honor and dignity as men, women can build a much better and more harmonious world. Harmony and conflict-solving run in their veins. Whereas men have evolved into more authoritarian creatures.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Some women think being arrogant, selfish, bitter and looking down on others are qualities of being an Independent, strong, powerful and successful business women. No matter how high you are in life. Never look down on others and never forget humanity.
D.J. Kyos
I am no feminist. Even though the term "feminism" is founded upon the basic principle of gender equality, it possesses its own fundamental gender bias, which makes it inclined towards the wellbeing of women, over the wellbeing of the whole society. And if history has shown anything, it is that such fundamental biases in time corrupt even the most glorious ideas and give birth to prejudice, bigotry and differentiation.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
It is your life...OWN IT! Your life purpose empowers you and enables you to live life abundantly. Empowerment begins by taking responsibility for your life and being accountable for your actions. Empowerment is the courage to live passionately and purposefully each day
Thomas Narofsky (You are Unstoppable!: Unleash Your Inspired Life)
There are two types of people in this world: those who keep their word and those who don’t. Who do you want to be?
Michelle Kinsman (Real-World Feminist Handbook: Practical Advice on How to Find, Win & Kick Ass at Your First Job)
Everybody has a natural gift. When you tap into whatever your gift is that will allow you to connect organically with others and will lead to more positive outcomes in your life.
Germany Kent
Your relationships will either empower you to overcome obstacles, or put fears in you so you can run away from them.
Israelmore Ayivor (Leaders' Ladder)
Leaders inform, inspire and improve people. They educate, empower and enrich the value of their followers. They make impacts.
Israelmore Ayivor (Leaders' Ladder)
Honesty and integrity are the yardsticks by which we measure our intrinsic value.
Orly Wahba (Kindness Boomerang: How to Save the World (and Yourself) Through 365 Daily Acts)
This book is for those of you who are tired of trying to squeeze into constrained categories, who long for a life without limits on who you are or who you will become.
Maureen Chiquet (Beyond the Label: Women, Leadership, and Success on Our Own Terms)
The underlying issue in getting women to top positions is what kind of leadership we value and how we teach, assess, and promote “good” leaders in all organizations.
Maureen Chiquet (Beyond the Label: Women, Leadership, and Success on Our Own Terms)
What a hundred caring, courageous and conscientious women can achieve in ten years, would take a thousand men a hundred years.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Anyaele Sam Chiyson Leadership Law of Empowerment: Eminent leaders build a team and allow them to lead.
Anyaele Sam Chiyson (The Sagacity of Sage)
You wouldn't pick up someone else's baggage off the carousel. So why do it in life?
Leslie Ehm (Swagger: Unleash Everything You Are and Become Everything You Want)
Inequality and poverty, unhealth and no wealth are hand in hand. And if we are all born equal that should be true in all lands. We cannot divide the world between poor and rich countries. It's like saying the ones are good, the others are junkies. That can only increase more prejudice, miseries and sorrow. Turning the wheel today it will lead to a better tomorrow.
Ana Claudia Antunes (The Mysterious Murder of Marilyn Monroe)
When women can decide whether and when to have children; when women can decide whether and when and whom to marry; when women have access to healthcare, do only our fair share of unpaid labor, get the education we want, make the financial decisions we need, are treated with respect at work, enjoy the same rights as men, and rise up with the help of other women and men who train us in leadership and sponsor us for high positions—then women flourish … and our families and communities flourish with us.
Melinda French Gates (The Moment of Lift: How Empowering Women Changes the World)
Practice: Please list the names of 5 people you could empower this month and how you could empower them with support, love, information, assistance, resources, knowledge, material objects or skills. Then, mark down in a Calendar or Time-Schedule by which day you will provide that Empowerment.
Frederick Dodson (The Leadership Course)
God doesn't need me to believe in Him. Believing in myself satisfies him just as much.
Euphoria Godsent
Leadership is not about the power and status of one but the empowerment and service of all. That is what it should be and that is how it should be measured.
Rasheed Ogunlaru
If you have the bad MOJO of a situation or a person riding you down you must first remove that saddle.
Donavan Nelson Butler
This energy feels like a pull from the ancestors, helping me to find my own way, to transcend my own fears.
Lynda Nguyen (Freedom and Feminism: Breaking The Rules. Telling The Truth To Freedom.)
Its an honour to be women. Develop women not divide. Compliment not compete. Promote not pull down. Let's work together
Janna Cachola
Our generation of women is clearing the path for our daughters, granddaughters, women and girls down the line, to be safe to be the woman or girl they are.
Tabby Biddle (Find Your Voice: A Woman's Call to Action)
You are who you position yourself with
Batya Maman
I wrote Beyond The Label to open up the aperture through which we look at the world. I want us to reconsider what it means to be a woman, a mentor, a wife, a mother.
Maureen Chiquet (Beyond the Label: Women, Leadership, and Success on Our Own Terms)
You are destiny to be; Rebuilder of great home. Restorer of mighty nation.
Lailah Gifty Akita (Pearls of Wisdom: Great mind)
Empowerment Is Something Someone Gives You. Self Leadership Is What You Do To Make It Work.
Kenneth H. Blanchard (Self Leadership and the One Minute Manager: Increasing Effectiveness Through Situational Self Leadership)
If attempting to make the world a civilized one, makes you a bad woman in the eyes of the dumb patriarchal society, then, by all means, be it.
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
Arise my Sister! Awake my Sister! Start walking in the path of building your own identity!
Abhijit Naskar (The Bengal Tigress: A Treatise on Gender Equality (Humanism Series))
As a daily habit, I invite you to reflect and ask yourself, “Did I give myself the yes today? Did I make things happen? Did I follow my gut?
Marisa Santoro (Own Your Authority: Follow Your Instincts, Radiate Confidence, and Communicate as a Leader People Trust)
Being intentional about the way you begin each day sets the tone for how you will perform, perceive, and respond to your experiences for the remainder of the day.
Dominique D. Wilson (Create Your Vision Workbook: 4 Steps to Create a Powerful Vision for The Life You Want)
If there’s more than one ‘version’ of you, one of them is lying.
Leslie Ehm (Swagger: Unleash Everything You Are and Become Everything You Want)
There’s no such thing as “sounding smart”. Smart is either knowing or seeking to know.
Leslie Ehm (Swagger: Unleash Everything You Are and Become Everything You Want)
To have swagger, your intention has to outweigh your fear.
Leslie Ehm (Swagger: Unleash Everything You Are and Become Everything You Want)
Success requires planning, structure, and consistency. If you step out into the world armed with only a vision, enthusiasm, and good vibes—you will encounter every challenge imaginable on the way to attain it.
Dominique D. Wilson (Create Your Vision Workbook: 4 Steps to Create a Powerful Vision for The Life You Want)
You don't need to go out in the world to give an opportunity and empower women, You just need to talk with women in your house and give them an opportunity, Remember real women empowerment is within the house first with your women in the house, And if you look at it this way if every woman in their houses is given the opportunity we are already empowering. Change starts from within, within the house, and within us.
Aiyaz Uddin
If societies change and progress at a low pace, why the need for so much rush and neglecting of what really matters in our daily lives? Slow down and enjoy life... Because it is certainly and unexpectedly short...
Rodolfo Peon
The strength of a woman lies in her intuition and femininity which when harnessed through proper education, give her the autonomy and power to participate in democracy and leadership. Women economic empowerment is a promise of a better and sustainable future.
Njau Kihia
People will doubt you, money will come and go, and the unexpected will happen. Still, your commitment to the manifestation of your vision must remain intact because you exist for a specific reason. Your voice and your purpose matter—we need you to live as boldly as possible!
Dominique D. Wilson (Create Your Vision Workbook: 4 Steps to Create a Powerful Vision for The Life You Want)
Empowerment without a platform is like responsibility without authority. In too many of our churches, we offer discipleship training and leadership training without providing any significant platform for people to do the things they’ve been trained to do. This is especially true in our larger churches.
Larry Osborne (Sticky Church (Leadership Network Innovation Series Book 6))
Gone are days when politics was an adventure of the hegemonic masculinity, when men were canonized and women demonized for being in politics. A Woman's strength lies in her intuition and femininity which when harnessed through proper education, give her the autonomy and power to participate in democracy and leadership. Women economic empowerment is a promise of a better and sustainable future.
Njau Kihia
David Marquet’s message in Turn the Ship Around! inspires the empowerment of engaged people and leadership at all levels. He encourages leaders to release energy, intellect and passion in everyone around them. Turn the Ship Around! challenges the paradigm of the hierarchical organization by revealing the process to tear down pyramids, create a flat organization and develop leaders, not followers
L. David Marquet (Turn The Ship Around!)
As women gain rights, families flourish, and so do societies. That connection is built on a simple truth: Whenever you include a group that’s been excluded, you benefit everyone. And when you’re working globally to include women and girls, who are half of every population, you’re working to benefit all members of every community. Gender equity lifts everyone. From high rates of education, employment, and economic growth to low rates of teen births, domestic violence, and crime—the inclusion and elevation of women correlate with the signs of a healthy society. Women’s rights and society’s health and wealth rise together. Countries that are dominated by men suffer not only because they don’t use the talent of their women but because they are run by men who have a need to exclude. Until they change their leadership or the views of their leaders, those countries will not flourish. Understanding this link between women’s empowerment and the wealth and health of societies is crucial for humanity. As much as any insight we’ve gained in our work over the past twenty years, this was our huge missed idea. My huge missed idea. If you want to lift up humanity, empower women. It is the most comprehensive, pervasive, high-leverage investment you can make in human beings.
Melinda French Gates (The Moment of Lift: How Empowering Women Changes the World)
I believe the message in the hymn “Rise Up, O Men of God” (Hymns, no. 324) is a plea, a call, a divine invitation for us to rise above the telestial tinsel of our time; to deny ourselves of ungodliness and clothe ourselves in the mantle of holiness; to reach and stretch and grasp for that spiritual direction and sacred empowerment promised to the Lord’s agents, to those charged to act in the name of our Principal, Jesus Christ; and to point the way to salvation and deliverance and peace in a world that finds itself enshrouded in darkness, a world that yearns for spiritual leadership.
Robert L. Millet (Men of Valor: The Powerful Impact of a Righteous Man)
Many have argued with me that ambition is not the problem. Women are not less ambitious than men, they insist, but more enlightened with different and more meaningful goals. I do not dismiss or dispute this argument. There is far more to life than climbing a career ladder, including raising children, seeking personal fulfillment, contributing to society, and improving the lives of others. And there are many people who are deeply committed to their jobs but do not - and should not have to - aspire to run their organizations. Leadership roles are not the only way to have profound impact.
Sheryl Sandberg (Lean In: Women, Work, and the Will to Lead)
BRAVE EMPATH, that is what I will be calling you in this book as I coach you in empath skills. You are brave. Otherwise you wouldn’t have been attracted to this system for helping empaths. Plenty of other books exist to console empaths who feel like victims. It takes uncommon courage to embrace who you are, to pursue skills that can abolish empath-related suffering, and to claim the leadership role that is rightfully yours. Yes, leadership role. Of all the skill sets I teach, Empath Empowerment is my very favorite because that leadership is so important. Granted, before you gain skills as an empath, you may not feel much like a leader at all.
Rose Rosetree (The Empowered Empath — Quick & Easy: Owning, Embracing, and Managing Your Special Gifts (An Empath Empowerment® Book) (Series Book 2))
I’m a bottom-up manager who subscribes to the concept of “servant leadership,” as articulated by the late Robert Greenleaf. He believed that organizations are at their most effective when leaders encourage collaboration, trust, foresight, listening, and empowerment. In any hierarchy, it’s clear that the ultimate boss (in my case, me) holds the most power. But a wonderful thing happens when you flip the traditional organizational chart upside down so that it looks like a V with the boss on the bottom. My job is to serve and support the next layer “above” me so that the people on that layer can then serve and support the next layer “above” them, and so on.
Danny Meyer
Catapulting change requires meticulous leadership that is mindful of all those elements that are seemingly trivial to most but produce positive outcomes that hit us as hard as tsunamis. It’s the sort of leadership that empowers and engages people to move deep with themselves, and yet it mobilizes them with others in a manner that is coordinated, collaborative, and cohesive. These are fostered because leaders have the innate ability to make you feel that you are working “with” them not “for” them in such a way that motivates you to spring off the mattress each morning to make meaningful contributions because you feel valued, respected, empowered, and connected to an overarching goal.
Albert Collu (Catapulting Change: Mindful Leadership To Launch Organizations and People)
Having studied workplace leadership styles since the 1970s, Kets de Vries confirmed that language is a critical clue when determining if a company has become too cultish for comfort. Red flags should rise when there are too many pep talks, slogans, singsongs, code words, and too much meaningless corporate jargon, he said. Most of us have encountered some dialect of hollow workplace gibberish. Corporate BS generators are easy to find on the web (and fun to play with), churning out phrases like “rapidiously orchestrating market-driven deliverables” and “progressively cloudifying world-class human capital.” At my old fashion magazine job, employees were always throwing around woo-woo metaphors like “synergy” (the state of being on the same page), “move the needle” (make noticeable progress), and “mindshare” (something having to do with a brand’s popularity? I’m still not sure). My old boss especially loved when everyone needlessly transformed nouns into transitive verbs and vice versa—“whiteboard” to “whiteboarding,” “sunset” to “sunsetting,” the verb “ask” to the noun “ask.” People did it even when it was obvious they didn’t know quite what they were saying or why. Naturally, I was always creeped out by this conformism and enjoyed parodying it in my free time. In her memoir Uncanny Valley, tech reporter Anna Wiener christened all forms of corporate vernacular “garbage language.” Garbage language has been around since long before Silicon Valley, though its themes have changed with the times. In the 1980s, it reeked of the stock exchange: “buy-in,” “leverage,” “volatility.” The ’90s brought computer imagery: “bandwidth,” “ping me,” “let’s take this offline.” In the twenty-first century, with start-up culture and the dissolution of work-life separation (the Google ball pits and in-office massage therapists) in combination with movements toward “transparency” and “inclusion,” we got mystical, politically correct, self-empowerment language: “holistic,” “actualize,” “alignment.
Amanda Montell (Cultish: The Language of Fanaticism)
Performance measure. Throughout this book, the term performance measure refers to an indicator used by management to measure, report, and improve performance. Performance measures are classed as key result indicators, result indicators, performance indicators, or key performance indicators. Critical success factors (CSFs). CSFs are the list of issues or aspects of organizational performance that determine ongoing health, vitality, and wellbeing. Normally there are between five and eight CSFs in any organization. Success factors. A list of 30 or so issues or aspects of organizational performance that management knows are important in order to perform well in any given sector/ industry. Some of these success factors are much more important; these are known as critical success factors. Balanced scorecard. A term first introduced by Kaplan and Norton describing how you need to measure performance in a more holistic way. You need to see an organization’s performance in a number of different perspectives. For the purposes of this book, there are six perspectives in a balanced scorecard (see Exhibit 1.7). Oracles and young guns. In an organization, oracles are those gray-haired individuals who have seen it all before. They are often considered to be slow, ponderous, and, quite frankly, a nuisance by the new management. Often they are retired early or made redundant only to be rehired as contractors at twice their previous salary when management realizes they have lost too much institutional knowledge. Their considered pace is often a reflection that they can see that an exercise is futile because it has failed twice before. The young guns are fearless and precocious leaders of the future who are not afraid to go where angels fear to tread. These staff members have not yet achieved management positions. The mixing of the oracles and young guns during a KPI project benefits both parties and the organization. The young guns learn much and the oracles rediscover their energy being around these live wires. Empowerment. For the purposes of this book, empowerment is an outcome of a process that matches competencies, skills, and motivations with the required level of autonomy and responsibility in the workplace. Senior management team (SMT). The team comprised of the CEO and all direct reports. Better practice. The efficient and effective way management and staff undertake business activities in all key processes: leadership, planning, customers, suppliers, community relations, production and supply of products and services, employee wellbeing, and so forth. Best practice. A commonly misused term, especially because what is best practice for one organization may not be best practice for another, albeit they are in the same sector. Best practice is where better practices, when effectively linked together, lead to sustainable world-class outcomes in quality, customer service, flexibility, timeliness, innovation, cost, and competitiveness. Best-practice organizations commonly use the latest time-saving technologies, always focus on the 80/20, are members of quality management and continuous improvement professional bodies, and utilize benchmarking. Exhibit 1.10 shows the contents of the toolkit used by best-practice organizations to achieve world-class performance. EXHIBIT 1.10 Best-Practice Toolkit Benchmarking. An ongoing, systematic process to search for international better practices, compare against them, and then introduce them, modified where necessary, into your organization. Benchmarking may be focused on products, services, business practices, and processes of recognized leading organizations.
Douglas W. Hubbard (Business Intelligence Sampler: Book Excerpts by Douglas Hubbard, David Parmenter, Wayne Eckerson, Dalton Cervo and Mark Allen, Ed Barrows and Andy Neely)