Delivering Bad News Quotes

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I was bitterly resentful, but somehow greatly relieved. And I respected him enormously for his clarity of thought, his obvious caring, and his unwillingness to equivocate in delivering bad news.
Kay Redfield Jamison (An Unquiet Mind: A Memoir of Moods and Madness)
Just head over to the risers, Lady America," she said. "You may sit anywhere you like. So you know, most of the girls have already claimed the front row." She looked sorry for me, as if she were delivering bad news. "Oh, thank you," I said, and went happily to take a seat in the back.
Kiera Cass (The Selection (The Selection, #1))
There’s nothing worse than delivering bad news to women. I hoped I wouldn’t get good at it.
Steven Ramirez (Tell Me When I'm Dead)
Sometimes it’s more frightening to be the messenger of bad news than it is to simply avoid delivering the message at all.
Laury Falter (Residue (Residue, #1))
Oh, there was a certain pleasure. And don’t ever underestimate people, don’t ever underestimate the pleasure they receive from viewing pain that is not their own, from delivering bad news, watching bombs fall on television, from listening to stifled sobs from the other end of a telephone line. Pain by itself is just Pain. But Pain + Distance can = entertainment, voyeurism, human interest, cinéma vérité, a good belly chuckle, a sympathetic smile, a raised eyebrow, disguised contempt.
Zadie Smith (White Teeth)
Dr. Meredith was a large, robust man, and jolly too, with rosy cheeks and this perpetual baby-powder smell. I always thought he would be better suited as a Santa Claus at the Green Oaks Mall rather than a doctor charged with the duty of delivering earth-shattering news. Maybe his appearance was supposed to soften the blow. The bad news is you have cancer. The good news is Santa Claus is your doctor. Peppermint stick for your trouble?
Julie Murphy (Side Effects May Vary)
Happiness equals reality minus expectations. Apparently, you can make people happy by delivering bad news and then taking it back
Lori Gottlieb (Maybe You Should Talk to Someone: A Therapist, Her Therapist, and Our Lives Revealed)
Third, and finally, if you want people to believe the system is fair and effective, it’s essential to be tough on the most powerful, profitable, and well-known jerks. If you enforce the rule only with the weak performers, people who are easily replaceable, or who deliver bad news and have the gumption to disagree with superiors—and you allow powerful assholes to run roughshod over anyone they please—people will smell your hypocritical bullshit from a mile away.
Robert I. Sutton (The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt)
A brick could be used as a device to deliver bad news. Sometimes it's better to be blunt.

Jarod Kintz (Brick)
...don’t confuse managing your interactions with your superior (i.e., planting seeds) with manipulating them.... if you gain approval to proceed with an initiative and things don’t go as planned, deliver bad news in person. This permits you to respond to questions, assess how the message is perceived, provide clarification, obtain any direction, and most importantly to provide your well-conceived plan to correct the situation
Ronald Harris (Concepts of Managing: A Road Map for Avoiding Career Hazards)
And don’t ever underestimate people, don’t ever underestimate the pleasure they receive from viewing pain that is not their own, from delivering bad news, watching bombs fall on television, from listening to stifled sobs from the other end of a telephone line. Pain by itself is just Pain. But Pain + Distance can = entertainment, voyeurism, human interest, cinéma vérité, a good belly chuckle, a sympathetic smile, a raised eyebrow, disguised contempt.
Zadie Smith (White Teeth)
There is no need to overreact. I’m certain there are worse things that could happen to a young lady than to be denied a voucher to Almack’s.” With a small smile, Amelia Bouchard folded up the letter that had delivered the bad news and tossed it into the fireplace.
Rachel Pierson (Ruined By Nature)
Which all boils down to: Happiness equals reality minus expectations. Apparently, you can make people happy by delivering bad news and then taking it back (which, personally, would just make me mad). Still, I knew I could put together some interesting studies, but I felt I’d just be scratching the surface of something else I wanted to say but couldn’t quite put my finger on. And in my new career, and in my life more generally, scratching the surface no longer felt satisfying. You can’t go through psychotherapy training and not be changed in some way, not become, without even noticing, oriented toward the core.
Lori Gottlieb (Maybe You Should Talk to Someone: A Therapist, Her Therapist, and Our Lives Revealed)
The words roll off your tongue so smoothly that I almost don't feel the pain. Your voice has soothed me for so long that when you use that same voice to tell me we are over, I initially don't even register you are delivering bad news. It's like you, the love of my life, are standing in front of me with your sweet and sympathetic eyes as if nothing is wrong and then you pull the trigger. So unexpected that I sit there, staring at my wound, misunderstanding the events that have just occurred. "Why am I bleeding? How did this come to be? Did you really just say we ? "Oh. I see." My eyes rest on your mouth, the weapon that has fired against my heart.
Makenzie Campbell (2am thoughts)
... nature did not make us to feel too good for too long (which would be no good for the survival of the species) but only to feel good enough to imagine, erroneously, that someday we might feel good all the time. To believe that humanity will ever live in a feel-good world is a common mistake. And if we do not feel good, we should act as if we do. If you act happy, then you will become happy—everybody in the workaday world knows that. If you do not improve, then someone must assume the blame. And that someone will be you. We are on our way to the future, and no introverted melancholic is going to impede our progress. You have two choices: start thinking the way God and your society want you to think or be forsaken by all. The decision is yours, since you are a free agent who can choose to rejoin the world of fabricated reality—civilization, that is—or stubbornly insist on . . . what? That we should rethink how the whole world transacts its business? That we should start over from scratch, questioning all the ways and means that delivered us to a lofty prominence over the amusement park of creation? Try to be realistic. We made our world just the way nature and the Lord wanted us to make it. There is no starting over and no going back. No major readjustments are up for a vote. And no nihilistic head case is going to get a bad word in edgewise. The universe was created by the Creator, goddamn it. We live in a country we love and that loves us back. We have families and friends and jobs that make it all worthwhile. We are somebodies, as we spin upon this good earth, not a bunch of nobodies without names or numbers or retirement plans. None of this is going to become unraveled by a thought criminal who contends that the world is not double plus good and never will be and who believes that anyone is better off dead than alive. Our lives may not be unflawed—that would deny us a future to work toward—but if this charade is good enough for us, then it should be good enough for you. So if you cannot get your mind right, try walking away. You will find no place to go and no one who will have you. You will find only the same old trap the world over. It is the trap of tomorrow. Love it or leave it—choose which and choose fast. You will never get us to give up our hopes, demented as they may seem. You will never get us to wake up from our dreams. Your opinions are not certified by institutions of authority or by the middling run of humanity, and therefore whatever thoughts may enter your chemically imbalanced brain are invalid, inauthentic, or whatever dismissive term we care to assign to you who are only “one of those people.” So get the hell out if you can. But we are betting that when you start hurting badly enough, you will come running back. If you are not as strong as Samson— that no-good suicide and slaughterer of Philistines—then you will return to the trap. Do you think we are morons? We have already thought everything that you have thought. The only difference is that we have the proper and dignified sense of futility not to spread that nasty news. Our shibboleth: “Up the Conspiracy and down with Consciousness.
Thomas Ligotti (The Conspiracy Against the Human Race)
to exonerate him. Given the personalities involved, Skarpellos and Lama, I would suddenly discover that Tony was playing cribbage with a dozen elderly matrons the night Ben was killed. “Suspects are your job,” I tell Nelson. “I think we’re satisfied with the defendant we have. All we need to know is who helped her. Who carried the body, used the shotgun,” he says. “It’s an offer made to fail. Even if she were willing to enter a plea to a crime she didn’t commit in order to save her life, she can’t fulfill the terms.” He looks at me, like “Nice story, but it won’t wash.” Lama kicks in. “Have you heard,” he says, “we got a photo ID party goin’ down at the office? Seems the lady was a creature of habit. Ended up at the same place every night. A motel clerk from hell says she brought her entire stable of studs to his front door. We got him lookin’ at pictures of all her friends. Only a matter of time. Then the deal’s off.” Harry meets this with some logic. “To listen to you, our client already had all the freedom she could ask for. Lovers on every corner, and a cozy home to come home to when she got tired,” says Harry. “Why would she want to kill the meal ticket?” “Seems the victim was getting a little tired of her indiscretions. He was considering a divorce,” says Nelson. “You have read the prenuptial agreement? A divorce, and it was back to work for your client.” Harry and I look at one another. “Who told you Ben was considering a divorce?” I ask. “We have a witness,” says Nelson. He is not the kind to gloat over bad news delivered to an adversary. “You haven’t disclosed him to us.” “True,” he says. “We discovered him after the prelim. We’re still checking it out. When we have everything we’ll pass it along. But I will tell you, it sounds like gospel.” Lama’s expression is Cheshire cat-like, beaming from the corner of the couch. I sense that this is his doing. “I think you should talk to your client. I’m sure she’ll see reason,” says Nelson. “If you move, I think I can convince the judge to go along with the deal.” “I’ll have to talk to her,” I tell him, “but I can’t hold out much hope.” “Talk,” he says. “But let me know your answer soon. If we’re going to trial, I intend to ask for an early date.
Steve Martini (Compelling Evidence (Paul Madriani, #1))
The final examination came and my mother came down to watch it. She hated watching me fight. (Unlike my school friends, who took a weird pleasure in the fights--and more and more so as I got better.) But Mum had a bad habit. Instead of standing on the balcony overlooking the gymnasium where the martial arts grading and fights took place, she would lie down on the ground--among everyone else vying to get a good view. Now don’t ask me why. She will say it is because she couldn’t bear to watch me get hurt. But I could never figure out why she just couldn’t stay outside if that was her reasoning. I have, though, learned that there is never much logic to my wonderful mother, but at heart there is great love and concern, and that has always shone through with Mum. Anyway, it was the big day. I had performed all the routines and katas and it was now time for the kumite, or fighting part of the black-belt grading. The European grandmaster Sensei Enoeda had come down to adjudicate. I was both excited and terrified--again. The fight started. My opponent (a rugby ace from a nearby college), and I traded punches, blocks, and kicks, but there was no real breakthrough. Suddenly I found myself being backed into a corner, and out of instinct (or desperation), I dropped low, spun around, and caught my opponent square round the head with a spinning back fist. Down he went. Now this was not good news for me. It was bad form and showed a lack of control. On top of that, you simply weren’t meant to deck your opponent. The idea was to win with the use of semicontact strikes, delivered with speed and technique that hit but didn’t injure your opponent. So I winced, apologized, and then helped the guy up. I then looked over to Sensei Enoeda, expecting a disapproving scowl, but instead was met with a look of delight. The sort of look that a kid gives when handed an unexpected present. I guess that the fighter in him loved it, and on that note I passed and was given my black belt. I had never felt so proud as I did finally wearing that belt after having crawled my way up the rungs of yellow, green, orange, purple, brown--you name it--colored belts. I had done this on my own and the hard way; you can’t buy your way to a black belt. I remember being told by our instructor that martial arts is not about the belts, it is about the spirit; and I agree…but I still couldn’t help sleeping with my black belt on that first night. Oh, and the bullying stopped.
Bear Grylls (Mud, Sweat and Tears)
represent you.” “I understand your frustration,” the president said. “You’ve done a great job.” “Mr. President, anything else I can do for you, call me anytime.” “Thank you.” Two minutes later, The New York Times called Dowd, and The Washington Post called. Dowd could see Trump picking up the phone and imagined him calling Maggie Haberman at the Times. “Maggie? Fucking Dowd just resigned.” Trump always liked to be the first to deliver the news. At least Dowd felt he’d gotten ahead of it, had resigned before being fired and getting his ass trashed. Dowd remained convinced that Mueller never had a Russian case or an obstruction case. He was looking for the perjury trap. And in a brutally honest self-evaluation, he believed that Mueller had played him, and the president, for suckers in order to get their cooperation on witnesses and documents. Dowd was disappointed in Mueller, pulling such a sleight of hand. After 47 years, Dowd knew the game, knew prosecutors. They built cases. With all the testimony and documents, Mueller could string together something that would look bad. Maybe they had something new and damning as he now more than half-suspected. Maybe some witness like Flynn had changed his testimony. Things like that happened and that could change the ball game dramatically. Former top aide comes clean, admits to lying, turns on the president. Dowd didn’t think so but he had to worry and consider the possibility. Some things were clear and many were not in such a complex, tangled investigation. There was no perfect X-ray, no tapes, no engineer’s drawing. Dowd believed that the president had not colluded
Bob Woodward (Fear: Trump in the White House)
I had the privilege of playing an angel on 'Touched by an Angel' for many years - almost two decades, and we would deliver a message on Growing up in Ireland, when my family received important news, good or bad, we would boil water and make tea. It was the first thing I did when my father died in 1984. This ritual allowed me a moment to take in the enormity of what had happened.
Roma Downey
the pleasure they receive from viewing pain that is not their own, from delivering bad news, watching bombs fall on television, from listening to stifled sobs from the other end of a telephone line. Pain by itself is just Pain. But Pain + Distance can = entertainment, voyeurism, human interest, cinéma vérité, a good belly chuckle, a sympathetic smile, a raised eyebrow, disguised contempt. Alsana sensed all these and more
Zadie Smith (White Teeth)
Q: What do you think will be the future of your field? There’s too much pessimism about the future for political cartooning. I think the future’s very bright. You see more and more sites like Politico that aggressively deploy cartoons on the homepage. I think the media is becoming increasingly visual… and increasingly made to match our shrinking attention spans. The business model for cartooning is going through a rough transition now, but in the long run the thing we cartoonists do—-deliver simple-minded political messages in short easily digestible bites—-is the direction the media in general is heading. We’re living in a media landscape that seems to get more infantile and politically simple-minded all the time—-look at the huge popularity of Glenn Beck…and I saw someplace recently that Jon Stewart is now the most trusted man in America. The clowns seem to be taking over the circus. This may be bad for governance, but it can only be good news for cartoonists. The interesting part will be what the platforms are going to be, cell phones, iPads, the iChip in my forehead, whatever it is, I’m sure the combination of visual metaphor and incisive humor you find in good cartoons will adapt and evolve and really thrive in the future. (Interview with Washington City Paper)
Matt Wuerker
Newspapers had different sections you didn’t want to read, like sport or overseas news, and stuff you did, like the word “jumble” and Fred Basset. You “scrolled” to the bit you wanted by putting the bits you didn’t want in the bin, which is bad for the planet. Luckily now we can get exactly the parts of a newspaper that we want delivered straight to our phone, though it has made painting a shelf harder because you can’t put the Daily Mail Sidebar Of Shame underneath to stop your table getting painty like you could with the family supplement. And it’s impossible to start a fire using the Guardian app. Which is good for the planet too. Some of the most famous newspapers such as The Times and TV Quick started in coffee shops in the 1800th century and by Victorian times they could be seen everywhere. Holding that day’s newspaper was a sign that you were keeping up with events. Either that or you were helping your kidnapper prove to the police that you weren’t dead yet. Newspapers made ordinary people feel part of big events, whether it was the sinking of the Titanic, men pretending to land on the Moon, the death of Lady Diana or Kinga off Big Brother sticking a wine bottle up her growler. Without newspapers we would never have heard of Piers Morgan, Rupert Murdoch or Jeremy Clarkson, so it’s understandable that in the 21st century the average person no longer buys a daily paper, in an attempt to stop it happening again.
Philomena Cunk (Cunk on Everything: The Encyclopedia Philomena)
Ross’s “arbitrage pricing theory” and Rosenberg’s “bionic betas” posited that the returns of any financial security are the result of several systematic factors. Although seemingly stating the obvious, this was a seminal moment in the move toward a more vibrant understanding of markets. The eclectic Rosenberg was even put on the cover of Institutional Investor in May 1978, the bald, mustachioed man depicted as a giant meditating guru with flowers in his hair, worshipped by a gathering of besuited portfolio managers. The headline was “Who Is Barr Rosenberg? And What the Hell Is He Talking About?”8 What he was talking about was how academics were beginning to classify stocks according to not just their industry or their geography, but their financial characteristics. And some of these characteristics might actually prove to deliver better long-term returns than the broader stock market. In 1973, Sanjoy Basu, a finance professor at McMaster University in Ontario, published a paper that indicated that companies with low stock prices relative to their earnings did better than the efficient-markets hypothesis would suggest. Essentially, he showed that the value investing principles espoused by Benjamin Graham in the 1930s—which revolved around buying cheap, out-of-favor stocks trading below their intrinsic worth—was a durable investment factor. By systematically buying all cheap stocks, investors could in theory beat the broader market over time. Then Banz showed the same for small caps, another big moment in the evolution of factor investing. Follow-up studies on smaller stocks in Japan and the UK showed similar results, so in 1986 DFA launched dedicated small-cap funds for those two markets as well. In the early 1990s, finance professors Narasimhan Jegadeesh and Sheridan Titman published a paper indicating that simply surfing market momentum—in practice buying stocks that were already bouncing and selling those that were sliding—could also produce market-beating returns.9 The reasons for these apparent anomalies divide academics. Efficient-markets disciples stipulate that they are the compensation investors receive for taking extra risks. Value stocks, for example, are often found in beaten-up, unpopular, and shunned companies, such as boring industrial conglomerates in the middle of the dotcom bubble. While they can underperform for long stretches, eventually their underlying worth shines through and rewards investors who kept the faith. Small stocks do well largely because small companies are more likely to fail than bigger ones. Behavioral economists, on the other hand, argue that factors tend to be the product of our irrational human biases. For example, just like how we buy pricey lottery tickets for the infinitesimal chance of big wins, investors tend to overpay for fast-growing, glamorous stocks, and unfairly shun duller, steadier ones. Smaller stocks do well because we are illogically drawn to names we know well. The momentum factor, on the other hand, works because investors initially underreact to news but overreact in the long run, or often sell winners too quickly and hang on to bad bets for far longer than is advisable.
Robin Wigglesworth (Trillions: How a Band of Wall Street Renegades Invented the Index Fund and Changed Finance Forever)
There was little conversation between them, just an oddly companionable silence. “What time is it?” Daisy would ask every now and then, and he would produce a pocket watch. Mildly intrigued by the jangle of objects in his coat pocket, Daisy demanded to see what was inside it. “You’ll be disappointed,” Swift said as he unearthed the collection of items. He dumped the lot into her lap while Daisy sorted through it all. “You’re worse than a ferret,” she said with a grin. There was the folding knife and the fishing line, a few loose coins, a pen nib, the pair of spectacles, a little tin of soap— Bowman’s, of course— and a slip of folded waxed paper containing willowbark powder. Holding the paper between thumb and forefinger, Daisy asked, “Do you have headaches, Mr. Swift?” “No. But your father does whenever he gets bad news. And I’m usually the one who delivers it.” Daisy laughed and picked up a tiny silver match case from the pile in her lap. “Why matches? I thought you didn’t smoke.” “One never knows when a fire will be needed.” Daisy held up a paper of straight pins and raised her brows questioningly. “I use them to attach documents,” he explained. “But they’ve been useful on other occasions.” She let a teasing note enter her voice. “Is there any emergency for which you are not prepared, Mr. Swift?” “Miss Bowman, if I had enough pockets I could save the world.
Lisa Kleypas (Scandal in Spring (Wallflowers, #4))
stopped after the sirens blared past him. Milo raised his head. Seeing no one, he darted from the garbage heap and raced down the road to his car. As he drove away from the abandoned building, he held tight to the steering wheel to keep his hands from shaking. Lyra had barely escaped being shot by her attackers, and he felt an overwhelming sense of guilt. He had put his love in terrible danger. This was all his fault. He never should have told Mr. Merriam about her. Tears flooded his eyes. Letting her go was the only way Milo could save her. TWENTY-THREE The good news was that the two men trying to kill Sam and Lyra were now in handcuffs. The bad news was that they weren’t the two men who had broken into her apartment. Sam drove her to the police station where the men were being processed. She stood in a tiny room behind a one-way mirror and waited while Sam stepped out into the hall to talk to two other agents. Ed, the man who had delivered the car, saw her and came in. “I looked at the car, and not a single bullet touched it. The perps were either lousy shots or Agent Kincaid was too fast for them.” Shaking his head, he repeated, “Not a single bullet.” Sam walked up behind Lyra and put his hands on her shoulders. “They’re bringing them up. Ready?” “Yes,” she answered. “Have they said anything?” “Yes. They want lawyers.” Two men were led into the interrogation room. They hadn’t even taken their seats when Lyra said, “They aren’t
Julie Garwood (Sizzle (Buchanan-Renard, #8))
Because of my many connections to the team, the fact that the 49ers didn’t draft any receivers (the Ravens drafted three), and the team’s proximity to my family, Ryan and I agree that the Niners are my best bet. I call them back, while Ryan delivers Baltimore the bad news, and not a minute later I’m out the door, making my short way to the facility again. I walk upstairs to sign my new NFL contract, complete with a $5,000 signing bonus. Look, Ma, I’m a 49er!
Nate Jackson (Slow Getting Up: A Story of NFL Survival from the Bottom of the Pile)
would announce that NeXT was bringing the world a breakthrough. But the customers didn’t follow and NeXT wasn’t close to making a profit, which companies must do to thrive and grow. At a board meeting in spring 1991, company officials delivered more bad news about poor results. Investor Ross Perot interrupted the presentation with a blunt assessment: “So what you’re telling me is the cockpit’s on fire and the plane’s in a tailspin.
Karen Blumenthal (Steve Jobs: The Man Who Thought Different: A Biography)
When I Need to Be Delivered from Bad Habits For what I am doing, I do not understand. For what I will to do, that I do not practice; but what I hate, that I do…But now, it is no longer I who do it, but sin that dwells in me. ROMANS 7:15,17 AT ONE TIME OR ANOTHER in our lives, we women struggle with some kind of habit or behavior we don’t like, don’t want, and don’t know how to overcome. We usually know when we are doing something that is not good for our body, health, finances, or marriage, because after we do it we feel guilty to the point of self-flagellating regret. We beat ourselves up all day long about it. In the verses above, Paul describes our situation when we don’t do the things we know we should, and we do the things we know we shouldn’t. It happens when sin gets control over us, or our flesh cries loudly for what it wants, or the enemy takes advantage of our weakness and we don’t resist him. If we attempt to handle this on our own without God’s help, even if we do well for a time, we may eventually fall back into the same bad habit. Paul, however, gives us reason to hope, because a few verses later he asks, “Who will deliver me from this?” And he answers his own question saying, “Jesus Christ our Lord” (Romans 7:24-25). Jesus can set us free from all that is destructive in our lives, including our tendency toward any bad habits. The best news is that even though our own strength fails, the power of the Holy Spirit in us never fails. Ask God to set you free from any bad habit or craving that you know is not God’s will for your life. Thank Him that because of Jesus, you don’t have to give in to the dictates of your own flesh. Jesus has not only set you free, He can also help you walk in the freedom He has given you. My Prayer to God LORD, I pray You would expose any bad habits I have to Your light. Burn them out of my life. For the habit I struggle with most that I would like to see broken, help me to gain control over it so it cannot control me anymore. Show me how to rise up in the power of Your Spirit and resist this weakness head on. Take away whatever is in me that draws me to do anything that is not Your best for my life. Fill what is missing in me with more of You so that I stop trying to fill any empty place in my life with something that turns into an undesirable habit. Destroy the conflict in me that causes me to do what I don’t want to do and not do what I do want to do. Enable me to be strong and not give in to weakness. I release to You all my desires and needs, and recognize that my true need will always be for more of You. Thank You, Jesus, for setting me free from captivity to sin and delivering me from all that is not good for me, and therefore not good for my husband and children. Protect me from anything that would drive me back into old habits that only destroy my peace, health, security, and future. Lift me above my weaknesses so that Your strength will be clearly manifested in me. In Jesus’ name I pray.
Stormie Omartian (The Power of a Praying Wife Devotional)
So I want to encourage you today in a fresh way to accept the bad news of the Christmas story because, if you do, the good news becomes all the more comforting and glorious. The Christmas story tells you that you have been freed forever from denying or minimizing the danger that lives inside you because Jesus came to rescue you, forgive you, transform you, and ultimately to deliver you. That baby in the manger carried with him to earth everything that sinners need. It’s only when you admit the need that you will be able to fully celebrate the solution that is Jesus.
Paul David Tripp (Come, Let Us Adore Him: A Daily Advent Devotional)
A single-figure PER indicates that, rightly or wrongly, a company is modestly rated - that there is a limited expectation or uncertainty about further profits growth. Initially, investing on a lowish PER - something I try to do - is 'safer' than buying into a share on a PER of, say, 20+. In the case of the latter, the high PER means that the expectation of profits growth is already built into the share price. Fine, if it does deliver, but if it fails to do so then its rating could 'fall'. Thus if a PER rating on a particular PLC falls from 20 to 10, the shares will have halves - bad news!
John Lee (How to Make a Million – Slowly: Guiding Principles from a Lifetime of Investing (Financial Times Series))
Skylar?” Dr. Nagash’s expression, honed by years of delivering bad news, turned grave. “Skylar was in the accident, too. He was injured severely.” “Is he here?” Tessa asked, her voice faint and hoarse. “In the… hospital?” “Tessa, he didn’t make it to the hospital. Skylar died at the scene of the accident. I’m terribly sorry.
Marc Klein (The In Between)
Loan Partner Takes the Call •​VIP front of the line script •​Takes a complete application •​Pulls credits •​Runs DU if credit is good enough •​Request the required documents for the full approval with urgency •​Determines which program they think is best (but doesn’t discuss with client) •​Pick a Green spot in the LO’s calendar / Text LO new loan just came in •​Gives back loan officer to sell the program and rage •​Takes back after program and rate is sold •​Tuesday / Thursday 15-minute pipeline updates •​Delivers bad news •​Tells loan officer to go get another loan
Carl White (Loan Officer Freedom: How to Get More Closings While Doing Only the Things You Love to Do)
•​VIP front of the line script •​Takes a complete application •​Pulls credits •​Runs DU if credit is good enough •​Request the required documents for the full approval with urgency •​Determines which program they think is best (but doesn’t discuss with client) •​Pick a Green spot in the LO’s calendar / Text LO new loan just came in •​Gives back loan officer to sell the program and rage •​Takes back after program and rate is sold •​Tuesday / Thursday 15-minute pipeline updates •​Delivers bad news •​Tells loan officer to go get another loan
Carl White (Loan Officer Freedom: How to Get More Closings While Doing Only the Things You Love to Do)
But let’s be clear: the madness of everyday life was its own issue. It didn’t have any relationship to whether or not Christianity was bullshit. Obviously, Christianity was total bullshit. It was the most insane bullshit! But it was impossible to make an argument against superstition and magical nonsense, and have it stick, when that argument was delivered from a society where every citizen was a magician. And yes, reader, that includes you. You too are a magician. Your life is dominated by one of the oldest and most perverse forms of magic, one with less interior cohesion than the Christian faith, and you invest its empty symbolism with a level of belief that far outpaces that of any Christian. Here are some strips of paper and bits of metal! Watch as I transform these strips of paper and bits of metal into: (a) sex (b) food (c) clothing (d) shelter (e) transportation that allows me to acquire strips of paper and bits of money (f) intoxicants that distract me from my endless pursuit of strips of paper and bits of metal (g) leisure items that distract me from my endless pursuit of strips of paper and bits of metal (h) pointless vacations to exotic locales where I will replicate the brutish behavior that I display in my point of origin as a brief respite from my endless pursuit of strips of paper and bits of metal (i) unfair social advantages that allow my rotten children to undertake their own moronic pursuits of strips of paper and bits of metal. Humiliate yourself for strips of paper. Murder for the strips of paper. Humiliate others for the strips of paper. Worship the people who’ve accumulated such vast quantities of strips of paper that their strips of paper no longer have any physical existence and are now represented by binary notation. Treat the vast accumulators like gods. Free blowies for the moldering corpse of Steve Jobs! Fawning profile pieces for Jay-Z! The Presidency for billionaire socialite and real-estate developer Donald J. Trump! Kill! Kill! Kill! Work! Work! Work! Die! Die! Die! Go on. Pretend this is not the most magical thing that has ever happened. Historical arguments against Christianity tended to be delivered in tones of pearl-clutching horror, usually by subpar British intellectuals pimping their accent in America, a country where sounding like an Oxbridge twat conferred an unearned credibility. Yes, the Crusades were horrible. Yes, the Inquisition was awful. Yes, they shouldn’t have burned witches in Salem. Yes, there is an unfathomable amount of sexually abused walking wounded. Yes, every Christian country has oriented itself around the rich and done nothing but abuse the fuck out of its poor. But it’s not like the secular conversion of the industrialized world has alleviated any of the horror. Read the news. Murder, rape, murder, rape, murder, rape, murder, rape, murder, rape, murder, rape...Despair. All secularism has done, really, is remove a yoke from the rich. They’d always been horrible, but at least when they still paid lip service to Christian virtues, they could be shamed into philanthropy. Now they use market forces to slide the whole thing into feudalism. New York University built a campus [in Abu Dhabi] with slave labor! In the Twenty-First Century AD! And has suffered no rebuke! Applications are at an all-time high! The historical arguments against Christianity are as facile as reviews on Goodreads.com, and come down to this: Why do you organize around bad people who tell you that a Skyman wants you to be good? To which the rejoinder is: yes, the clergy sucks, but who cares how normal people are delivered into goodness?
Jarett Kobek (Only Americans Burn in Hell)
Apparently, you can make people happy by delivering bad news and then taking it back (which, personally, would just make me mad). Still,
Lori Gottlieb (Maybe You Should Talk to Someone: A Therapist, Her Therapist, and Our Lives Revealed)
Okay, so where were we?” I asked. “I was telling you I’m busy and you were excusing me from this meeting.” “No, that’s not where we were.”  I left the space behind my desk and came around to join her, taking the chair on her left.  She turned away from me, facing the wall of bookshelves that ran next to my desk. “Ruby, if you’re worried that being honest with me will cause you to lose your job, I want you to know that it won’t happen.  I’d never let you go for being honest.  Besides … the senior partners love you.  You have total job protection here.” She swiveled her head slowly in my direction.  “Can I get that in writing?” “Shit, Ruby, you know the law as well as I do.  Your job is safe.  Come on, talk to me.” She sighed.  “I don’t want to upset you.”  Her tone wasn’t quite as harsh.   It was the kindest thing she’d said to me in six months, and it gave me hope. “Please, if it will help get us to the bottom of this mess, I don’t care.  Upset me.” She stared at me long and hard before exhaling in a really long, really sad-sounding sigh. Just that alone made me want to cry.  I almost didn’t want to hear what she had to say now, knowing she was preparing herself to deliver some very bad news. “Okay, I’m just going to come right out and say it, because this is something you need to hear.  And since you don’t talk to your friends anymore, it’s on my shoulders to do it.”  She pressed her lips together and sat straighter.  Then she looked at the ceiling before muttering, “Lord Jesus, please forgive me for being so bold and honest, but you know I’m doing it for the right reasons and my heart is true.” My own heart skipped a few beats.  I threw up a prayer of my own.  Dear Tiny Baby Jesus, please give me the strength to not bite Ruby’s head off, because I have a feeling I’m going to want to before she’s done.
Elle Casey (Shine Not Burn (Shine Not Burn, #1))
When you deliver bad news, you don't own the other person's reaction
Gaetan Pellerin (Mindful NEGOtiation: Becoming More Aware in the Moment, Conquering Your Ego and Getting Everyone What They Really Want)
A sudden streak of light made me blink, as if someone had flashed a mirror in my face. I looked around and I saw a brown delivery truck parked in the middle of the Great Lawn where no cars were allowed. Lettered on the side were the words: HERNIAS ARE US Wait…sorry. I’m dyslexic. I squinted and decided it probably read: HERMES EXPRESS “Oh, good,” I muttered. “We’ve got mail.” “What?” Annabeth asked. I pointed at the truck. The driver was climbing out. He wore a brown uniform shirt and knee-length shorts along with stylish black socks and cleats. His curly salt-and-pepper hair stuck out around the edges of his brown cap. He looked like a guy in his mid-thirties, but I knew from experience he was actually in his mid-five-thousands. Hermes. Messenger of the gods. Personal friend, dispenser of heroic quests, and frequent cause of migraine headaches. He looked upset. He kept patting his pockets and wringing his hands. Either he’d lost something important or he’d had too many espressos at the Mount Olympus Starbucks. Finally he spotted me and beckoned, Get over here! That could’ve meant several things. If he was delivering a message in person from the gods, it was bad news. If he wanted something from me, it was also bad news. But seeing as he’d just saved me from explaining myself to Annabeth, I was too relieved to care. “Bummer.” I tried to sound regretful, as if my rump hadn’t just been pulled from the barbecue. “We’d better see what he wants.
Rick Riordan (The Heroes of Olympus: The Demigod Diaries)