Deliver What You Promise Quotes

After loving someone you couldn’t depend on, you realize how important it is to trust someone will do what they say. It’s such a simple thing, not to promise what you can’t or won’t deliver. But my mom had done that all the time.

Rose, I’m sorry I had to leave so quickly, but when the Alchemists tell me to jump … well, I jump. I’ve hitched a ride back to that farm town we stayed in so that I can pick up the Red Hurricane, and then I’m off to Saint Petersburg. Apparently, now that you’ve been delivered to Baia, they don’t need me to stick around anymore. I wish I could tell you more about Abe and what he wants from you. Even if I was allowed to, there isn’t much to say. In some ways, he’s as much a mystery to me as he is to you. Like I said, a lot of the business he deals in is illegal—both among humans and Moroi. The only time he gets directly involved with people is when something relates to that business—or if it’s a very, very special case. I think you’re one of those cases, and even if he doesn’t intend you harm, he might want to use you for his own purposes. It could be as simple as him wanting to contract you as a bodyguard, seeing as you’re rogue. Maybe he wants to use you to get to others. Maybe this is all part of someone else’s plan, someone who’s even more mysterious than him. Maybe he’s doing someone a favor. Zmey can be dangerous or kind, all depending on what he needs to accomplish. I never thought I’d care enough to say this to a dhampir, but be careful. I don’t know what your plans are now, but I have a feeling trouble follows you around. Call me if there’s anything I can help with, but if you go back to the big cities to hunt Strigoi, don’t leave any more bodies unattended! All the best, Sydney P.S. “The Red Hurricane” is what I named the car. P.P.S. Just because I like you, it doesn’t mean I still don’t think you’re an evil creature of the night. You are.

A better strategy for shifting other’s expectations about your work is to consistently deliver what you promise instead of consistently explaining how you’re working.

Will looked at his sister. “And you don’t care about being a Shadowhunter. How is this: I shall write a letter and give it to you if you promise to deliver it home yourself — and not to return.” Cecily recoiled; she had many memories of shouting matches with Will, of the china dolls she had owned that he had broken by dropping them out an attic window; but there was also kindness in her memories: the brother who had bandaged up a cut knee, or retied her hair ribbons when they came loose. That kindness was absent from the Will who stood before her now. Her mother had used to cry for the first year or two after Will went; she had said, in Welsh, holding Cecily to her, that they — the Shadowhunters — would “take all the love out of him.” A cold, unloving people, she had told Cecily, who had forbidden her marriage to her husband. What could he want with them, her Will, her little one? “I will not go,” Cecily said, staring her brother down. “And if you insist that I must, I will — I will —” The door of the attic slid open and Jem stood silhouetted in the doorway…

I’m good at reading people, Lexi. When we’re together, I know what you like and what you don’t. I know what you think you don’t like and are scared to try. I know how to push you further than you’re used to.” Allowing that to sink in a moment, I tell her, “I will spank you. I will be rough with you. I will push you to your limits. But I promise that if you give it a chance, you’ll enjoy taking it as much I like to deliver it.

Dreamworlds can maintain themselves only as glimpses. Once the writer transports the reader across the threshold, nothing that was promised can be delivered. What was ominous becomes ordinary; what was bizarre, quotidian. Unless you simply keep upping the ante, piling on the bullshit, the only way to revive things is to switch perspectives as quickly as you can.

what is the expression which the age demands? the age demands no expression whatever. we have seen photographs of bereaved asian mothers. we are not interested in the agony of your fumbled organs. there is nothing you can show on your face that can match the horror of this time. do not even try. you will only hold yourself up to the scorn of those who have felt things deeply. we have seen newsreels of humans in the extremities of pain and dislocation. you are playing to people who have experienced a catastrophe. this should make you very quiet. speak the words, convey the data, step aside. everyone knows you are in pain. you cannot tell the audience everything you know about love in every line of love you speak. step aside and they will know what you know because you know it already. you have nothing to teach them. you are not more beautiful than they are. you are not wiser. do not shout at them. do not force a dry entry. that is bad sex. if you show the lines of your genitals, then deliver what you promise. and remember that people do not really want an acrobat in bed. what is our need? to be close to the natural man, to be close to the natural woman. do not pretend that you are a beloved singer with a vast loyal audience which has followed the ups and downs of your life to this very moment. the bombs, flame-throwers, and all the shit have destroyed more than just the trees and villages. they have also destroyed the stage. did you think that your profession would escape the general destruction? there is no more stage. there are no more footlights. you are among the people. then be modest. speak the words, convey the data, step aside. be by yourself. be in your own room. do not put yourself on. do not act out words. never act out words. never try to leave the floor when you talk about flying. never close your eyes and jerk your head to one side when you talk about death. do not fix your burning eyes on me when you speak about love. if you want to impress me when you speak about love put your hand in your pocket or under your dress and play with yourself. if ambition and the hunger for applause have driven you to speak about love you should learn how to do it without disgracing yourself or the material. this is an interior landscape. it is inside. it is private. respect the privacy of the material. these pieces were written in silence. the courage of the play is to speak them. the discipline of the play is not to violate them. let the audience feel your love of privacy even though there is no privacy. be good whores. the poem is not a slogan. it cannot advertise you. it cannot promote your reputation for sensitivity. you are students of discipline. do not act out the words. the words die when you act them out, they wither, and we are left with nothing but your ambition. the poem is nothing but information. it is the constitution of the inner country. if you declaim it and blow it up with noble intentions then you are no better than the politicians whom you despise. you are just someone waving a flag and making the cheapest kind of appeal to a kind of emotional patriotism. think of the words as science, not as art. they are a report. you are speaking before a meeting of the explorers' club of the national geographic society. these people know all the risks of mountain climbing. they honour you by taking this for granted. if you rub their faces in it that is an insult to their hospitality. do not work the audience for gasps ans sighs. if you are worthy of gasps and sighs it will not be from your appreciation of the event but from theirs. it will be in the statistics and not the trembling of the voice or the cutting of the air with your hands. it will be in the data and the quiet organization of your presence. avoid the flourish. do not be afraid to be weak. do not be ashamed to be tired. you look good when you're tired. you look like you could go on forever. now come into my arms. you are the image of my beauty.

Hey, Zee,” I said. “I take it that you can fix it, but it’ll be miserable, and you’d rather haul it to the dump and start from scratch.” “Piece of junk,” groused Zee. “What’s not rusted to pieces is bent. If you took all the good parts and put them in a pile, you could carry them out in your pocket.” There was a little pause. “Even if you only had a small pocket.” I patted the car. “Don’t you listen to him,” I whispered to it. “You’ll be out of here and back on the road in no time.” Zee propelled himself all the way under the car so his head stuck out by my feet. “Don’t you promise something you can’t deliver,” he snarled. I raised my eyebrows, and said in dulcet tones, “Are you telling me you can’t fix it? I’m sorry. I distinctly remember you saying that there is nothing you can’t fix. I must have been mistaken, and it was someone else wearing your mouth.” He gave a growl that would have done Sam credit, and pushed himself back under again, muttering,“Deine Mutter war ein Cola-Automat!” “Her mama might have been a pop machine,” I said, responding to one of the remarks I understood even at full Zee-speed. “Your mama . . .” sounds the same in a number of languages. “But she was a beauty in her day.” I grinned at Gabriel. “We women have to stick together.

Look,” he said, the word a rasp. “There are many ways to fail—” “Trust me, I’m aware.” “And very few of them are actually controllable. Life has too many moving parts.” He managed to sound resentful of the very nature of human existence, which Eve found impressive despite herself. “So when it comes to this job, and failing, or succeeding, there’s really only one thing you can promise me. And,” he added sharply, “you will promise.” “What?” His response couldn’t be more surprising if he’d delivered it while butt naked and standing on his head. “Try for me, Eve. That’s all. Just try.

Remember that when you finally get your dream job or project, it is not enough. In fact, it's just the beginning. Then you must deliver what you have promised. Show your capability, not just by words but by result-oriented actions too. And learn to work with others, for that's the secret for succeeding in any project.

But whether Nikolai lived or died this day, there would be no Sainthood for the Darkling. He would have to find some other way to appease the monk. Yuri was a boy in search of a cause, and that at least was something Nikolai could understand. He turned to Zoya. “You have the order? If the monster takes me—” “I know what to do.” “You needn’t sound quite so eager.” To his surprise, Zoya seized his hand. “Come back,” she said. “Promise you’ll come back to us.” Because he was most likely about to die, he let himself cup his hand briefly to her extraordinary face. Her skin felt cool against his fingers. “Of course I’ll come back,” he said. “I don’t trust anyone else to deliver my eulogy.” A smile curled her lips. “You’ve written it already?” “It’s very good. You’d be surprised how many synonyms there are for handsome.” Zoya closed her eyes. She turned her face, letting her cheek rest against his palm. “Nikolai—

Although everything may seem stacked against you, God is on your side. He knows who you are, where you are and what you’re up against. He will protect you and deliver you.

The effective leader should keep the following guidelines in mind when it is necessary to change attitudes or behavior:   1 Be sincere. Do not promise anything that you cannot deliver. Forget about the benefits to yourself and concentrate on the benefits to the other person. 2 Know exactly what it is you want the other person to do. 3 Be empathetic. Ask yourself what is it the other person really wants. 4 Consider the benefits that person will receive from doing what you suggest. 5 Match those benefits to the other person’s wants. 6 When you make your request, put it in a form that will convey to the other person the idea that he personally will benefit.

People do not buy fortune cookies because they taste better than every other cookie on the shelf. They buy them for the delight they deliver at the end of a meal. Marketers spend most of their time selling the cookie, when what they should be doing is finding a way to create a better fortune. Of course your job is to bake a good cookie, the very best that you can, but you must also spend time figuring out how to tell a great story.

I breathe deep. I look into her eyes. I wish I could take her face in my hands and kiss her, but I know she needs more than that right now. Even though I want to give her everything, I’ve learned enough in the last few days to only promise what I know I can deliver.

“I promised him something,” I answer softly. I don’t want to admit what he already knows. That there’s more going on between me and Morpheus than I ever let on. “A promise, huh? How romantic.” His words slash like knives. He’s become a master at wielding more than a brush since he’s been here. “So that’s why you’ve crashed our little paradise. To keep your promise to Morpheus.” I wince. “No. I came to rescue you both. You have every right not to believe me . . . to be mad at me. I know this has been hell. This place . . . it’s broken you.” “I was broken before that.” His tortured expression delivers the allegation— thanks to you and bug-rot —better than his voice ever could.

It’s easy. Pretend to know what you don’t, and pretend not to know when you do. Hear what you don’t understand and don’t hear what you do. Promise what you cannot deliver, what you have no intention of delivering. Make a great secret of hiding what isn’t there. Plead you’re busy as you spend your time sharpening pencils. Speak profoundly to cover up your emptiness, encourage spies, reward traitors, tamper with seals, intercept letters, hide the ineptitude of your goals by speaking of them glowingly—that’s all there is to politics, I swear. —Beaumarchais, The Marriage of Figaro

The Author Promise: Determine what you are going to give the reader, deliver it and never break that promise.

We’re out.” … A round of groans passed from my new group of friends, and I smiled that they were actually disappointed we were retiring. I waved to the girls. “Don’t leave!” a few called out. “My girl needs sex. I deliver,” Lane said unabashedly. He looked at the guys, quirking his eyebrow in question. “What would you do?” All three of them, Jax, Jace, and Cole, proceeded to point toward the exit.

I believe in a lot of things, especially in the law of karma that says 'what goes around comes back around' it keeps me in check, especially with my utterances, so I don't promise what I cannot deliver.

Of a real, true contract, on whatsoever subject, there is no vestige in Rousseau's book. To give an exact idea of his theory, I cannot do better than compare it with a commercial agreement, in which the names of the parties, the nature and value of the goods, products and services involved, the conditions of quality, delivery, price, reimbursement, everything in fact which constitutes the material of contracts, is omitted, and nothing is mentioned but penalties and jurisdictions. "Indeed, Citizen of Geneva, you talk well. But before holding forth about the sovereign and the prince, about the policeman and the judge, tell me first what is my share of the bargain? What? You expect me to sign an agreement in virtue of which I may be prosecuted for a thousand transgressions, by municipal, rural, river and forest police, handed over to tribunals, judged, condemned for damage, cheating, swindling, theft, bankruptcy, robbery, disobedience to the laws of the State, offence to public morals, vagabondage,--and in this agreement I find not a word of either my rights or my obligations, I find only penalties! "But every penalty no doubt presupposes a duty, and every duty corresponds to a right. Where then in your agreement are my rights and duties? What have I promised to my fellow citizens? What have they promised to me? Show it to me, for without that, your penalties are but excesses of power, your law-controlled State a flagrant usurpation, your police, your judgment and your executions so many abuses. You who have so well denied property, who have impeached so eloquently the inequality of conditions among men, what dignity, what heritage, have you for me in your republic, that you should claim the right to judge me, to imprison me, to take my life and honor? Perfidious declaimer, have you inveighed so loudly against exploiters and tyrants, only to deliver me to them without defence?

You’re lying,” I said. “You’ve never seen him.” “I see him all the time. I’ve killed with him.” My stomach twisted, and it had nothing to do with the Strigoi’s proximity. Don’t think about Dimitri killing people. Don’t think about Dimitri killing people . I said the words over and over in my head, forcing myself to stay calm. “If that’s true,” I hissed back, “then I’ve got a message for you to deliver to him. Tell him Rose Hathaway is looking for him.” “I’m not your errand boy,” he said, glowering. My stake slashed out, drawing blood, and he grimaced in pain. “You’re anything I want you to be. Now go tell Dimitri what I told you. Rose Hathaway. Rose Hathaway is looking for him. Say it.” I pressed the point to his neck. “Say my name so I know you’ll remember.” “I’ll remember it so I can kill you.” The stake pressed harder, spilling blood. “Rose Hathaway,” he said. Mead, Richelle (2009-08-07). Blood Promise: A Vampire Academy Novel (pp. 263-264). Penguin Young Readers Group. Kindle Edition.

One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.

Yes, that I knew. My real question was whether I needed to convert to Islam to continue my learning. “ ‘No. You need make only one promise: deliver yourself to the path of God. See His face each time you drink a cup of water. Listen to His voice each time you pass a beggar on the street. That’s what every religion teaches and it’s the only promise we ought to make—the only one.

Can you do it again tonight?" "The Catamounts were a wretched team," Andrew said. "They brought that ridicule on themselves." "Can you or can't you?" "I don't see why I should." Neil heard the click of a lock coming undone and knew the referees were opening the door. Andrew wasn't moving yet, but Neil still put an arm in his path to keep him where he was. He pressed his gloved hand to the wall and leaned in as close to Andrew as he could with all of his bulky gear on. "I'm asking you to help us," Neil said. "Will you?" Andrew considered it a moment. "Not for free." "Anything," Neil promised, and stepped back to take his place in line again. Neil didn't know what he'd gotten himself into, but he honestly didn't care, because Andrew delivered exactly what Neil wanted him to. Andrew closed the goal like his life depended on it and smashed away every shot. The Bearcat strikers took that challenge head-on. They feinted and swerved and threw every trick shot they had at Andrew. More than once Andrew used his glove or body to block a ball he couldn't get his racquet to in time. That might have been enough, except Andrew didn't stop there. For the first time ever he started talking to the defense line. Neil only understood him in snatches, since there was too much space and movement between them, but what he caught was enough. Andrew was chewing out the backliners for letting the strikers past them so many times and ordering them to pick up the pace. Neil worried for a moment what they'd do with Andrew's rude brand of teamwork at their backs, but the next time he got a good look at Matt, Matt was grinning like this was the most fun he'd had in years.

I define integrity as honoring your word. A person with integrity keeps her promises whenever possible, and still honors them if she is unable to do so. You make a grounded promise by committing only to deliver what you believe you can deliver. You keep the promise by delivering it. And you can still honor the promise when you can’t keep it by letting the person you are promising know of the situation, and taking care of the consequences.

[Elisabeth Woodville] doesn't take up arms to get her own way. But she is just as resolute as either Joan [of Arc] or Magaret [D'Anjou] about getting what she wants. What does she use instead? She uses sexuality. You may ask, what is wrong with that? Women have been using their sexuality to get what they want from time immemorial (...). And if there is no other way to exert power, then to use your will to procure your will is probably a good idea. However, if what you are implicitly promising (...) is not actually what you want to do, and in order to deliver you must separate yourself from yourself, then it does have its shortcomings as a negotiating tool. You pay a price; you separate yourself from your body. I say this from a woman's point of view. (...) And, as some of my young feminist friends have pointed out, you cannot change a corrupt system by using its own tools

Let me first establish—on your behalf—feelings of animosity and disgust at the mendacity inherent in this concept of "cartoon." Whenever someone hits you with a conversational shot that is crude or is intended to hurt, and you bristle, the shooter quickly throws up his/her hands and tries to get you to believe, "I was only kidding. It was all in fun. Boy, are you overreacting. You musn't take it seriously, it was just a joke." Well, we know it wasn't any such thing. It was a snippet of truth slipping past the cultural safeguards that keep us dealing with one another with civility. It was for real. Similarly, when such films as Streets of Fire and Gremlins and Temple of Doom are made, we are expected to take them seriously enough to plonk down five bucks for a ticket. When they fail to deliver what they've promised in all those tv clips, and we express our anger at having been fleeced, the shooters tell us we're overreacting and we should feel a lot better about losing our five or ten or whatever amount they got out of us, because it was all a gag. I wonder how well they'd take the gag if we paid for the tickets with counterfeit bills. Or pried open the firedoor at the theater and sneaked in with the entire Duke University Marching Band. "It was all a joke, fellahs; don't take it so seriously; gawd, are you overreacting!" No, they cannot have that cake and eat it, too.

Then we are nothing to him,’ said the merchant, sorrow brimming in his eyes. ‘I surrendered everything, all my wealth, for yet another indifferent god. If he cannot protect us, what is the point?’ She wished that she had an answer to such questions. Were these not the very grist of priestly endeavours? To grind out palatable answers, to hint of promising paths to true salvation? To show a benign countenance gifted by god-given wisdom, glowing as if fanned by sacred breath? ‘It is my feeling,’ she said, haltingly, ‘that a faith that delivers perfect answers to every question is not a true faith, for its only purpose is to satisfy, to ease the mind and so end its questing.’ She held up a hand to still the objections she saw awakened among these six honest, serious believers. ‘Is it for faith to deliver peace, when on all sides inequity thrives? For it shall indeed thrive, when the blessed walk past blissfully blind, content in their own moral purity, in the peace filling their souls. Oh, you might then reach out a hand to the wretched by the roadside, offering them your own footprints, and you may see the blessed burgeon in number, grow into a multitude, until you are as an army. But there will be, will ever be, those who turn away from your hand. The ones who quest because it is in their nature to quest, who fear the seduction of self-satisfaction, who mistrust easy answers. Are these ones then to be your enemy? Does the army grow angered now? Does it strike out at the unbelievers? Does it crush them underfoot?

If it had been reeled off with defiance, Richard could perhaps have tolerated it. Instead, delivered with restraint and with clarity, it was the voice of the Voevoda Bolshoia, unquestioned master of armies, giving his considered decisions. And although these were what he had promised to hear and accept, the cavalier judgements, in cold blood, on all the principles and people he held dearest stopped his voice, in a sort of nerve-storm of grief and resentment. And when he could speak: ‘You are a bastard,’ he said.

Here’s the bottom line. Right here, right now, God isn’t so much working to deliver to you your personal definition of happiness. He’s not committed to give you a predictable schedule, happy relationships, or comfortable surroundings. He hasn’t promised you a successful career, a nice place to live, and a community of people who appreciate you. What he has promised you is himself, and what he brings to you is the zeal of his transforming grace. No, he’s not first working on your happiness; he’s committed to your holiness.

Now, from the outside in, I can understand why you might be critical of McDonald’s. You might say that people shouldn’t eat meat. You might say that the hamburgers could be fatter, or less fatty, or this or that. But what you couldn’t say—what you could never say—is that McDonald’s doesn’t keep its promise. Because it does. Better than just about any business in the world, McDonald’s, the love of Ray Kroc’s life, still keeps its promise, long after Ray Kroc has gone. It delivers exactly what we have come to expect of it every single time.

Bait & Switch Buddhism is a classic bait-and-switch operation. We’re attracted by the enlightenment in the window, but as soon as we’re in the door they start steering us over to the compassion aisle. Buddhists could be honest and change their name to Compassionism, but who wants that? There’s the rub. They can’t get us in the door with compassion, and they can’t deliver on the promise of enlightenment. It’s not limited to compassion, of course. Their shelves are stocked with all sorts of goodies and enticements, practically anything anyone could ever want, with just the one rather notable exception. If they had just stopped when they had Anicca, impermanence, and Anatta, no-self, then they would have had a true and effective teaching they could be proud of, except there would be no they because Buddhism would have died with the Buddha. They’d have a good product, but no customers. This untruth-in-advertising is the kind of game you have to play if you want to stay successful in a business where the customer is always wrong. You can either go out of business honestly, or thrive by giving the people what they want. What they say they want and what they really want, though, are two very different things.

Howe's first object is, partly by threats and partly by promises, to terrify or seduce the people to deliver up their arms and receive mercy. The ministry recommended the same plan to Gage, and this is what the tories call making their peace, "a peace which passeth all understanding" indeed! A peace which would be the immediate forerunner of a worse ruin than any we have yet thought of. Ye men of Pennsylvania, do reason upon these things! Were the back counties to give up their arms, they would fall an easy prey to the Indians, who are all armed: this perhaps is what some Tories would not be sorry for. Were the home counties to deliver up their arms, they would be exposed to the resentment of the back counties who would then have it in their power to chastise their defection at pleasure. And were any one state to give up its arms, that state must be garrisoned by all Howe's army of Britons and Hessians to preserve it from the anger of the rest. Mutual fear is the principal link in the chain of mutual love, and woe be to that state that breaks the compact. Howe is mercifully inviting you to barbarous destruction, and men must be either rogues or fools that will not see it. I dwell not upon the vapors of imagination; I bring reason to your ears, and, in language as plain as A, B, C, hold up truth to your eyes.

Paul Graham, computer scientist and cofounder of Y Combinator—the start-up funder of Airbnb, Dropbox, Stripe, and Twitch—encapsulated Ibarra’s tenets in a high school graduation speech he wrote, but never delivered: It might seem that nothing would be easier than deciding what you like, but it turns out to be hard, partly because it’s hard to get an accurate picture of most jobs. . . . Most of the work I’ve done in the last ten years didn’t exist when I was in high school. . . . In such a world it’s not a good idea to have fixed plans. And yet every May, speakers all over the country fire up the Standard Graduation Speech, the theme of which is: don’t give up on your dreams. I know what they mean, but this is a bad way to put it, because it implies you’re supposed to be bound by some plan you made early on. The computer world has a name for this: premature optimization. . . . . . . Instead of working back from a goal, work forward from promising situations. This is what most successful people actually do anyway. In the graduation-speech approach, you decide where you want to be in twenty years, and then ask: what should I do now to get there? I propose instead that you don’t commit to anything in the future, but just look at the options available now, and choose those that will give you the most promising range of options afterward.

I felt a numb shock as I drove home anxious to get my chocolate flowers and wondering how my mother arranged to get them delivered to me at the exact time of her passing as promised. I arrived home to a note on my door to go to the neighbor on the right. I knocked at the door and the grouchy older man answered. Without saying a word, he went to his refrigerator, opened it and said, "I think these are for you." He handed me the large bouquet of fruits all cut out like flowers and dipped in chocolate."It looks like chocolate flowers." he said with a grin, adding "I had a few, and they were great!" I held my delivery. I opened the small envelope and read the card: Dear Jori, We appreciate you showing us homes and although it has been months, we thought of you and wanted to do something nice for you today. I hope you remember us. The Johnsons This was a previous client who was a pastor. He never knew I had a mother who had cancer nor did I ever mention the conversation about the chocolate flowers. It had been several months since I had heard from this couple who were considering purchasing a home. I called the client, whom I haven't spoken to in such a long time. I was confused and wanted to know what made them decide to send me chocolate flowers, and why that day, of all days? He said it was his wife's idea to do something nice for someone and they agreed it on it being me. Mrs. Johnson thought of the chocolate flowers.

Once, we were artists. Pure! But we, all of us, we became a distraction, compromised for the sake of fame, comfort, the approval of strangers. We spend our lives pursuing something as empty as `relevance' and they use our fear of losing it to corral us. Dirty Malaysian money. Saudi money. We'll take it all. What went wrong? We sing and dance not to entertain but to distract people from the crushing gears of a capitalist machine that has no ideals save for greed and violence. And let's not kid ourselves, Hollywood is the best PR firm the gunmakers ever had. What a sick culture." "But what about artistic beauty?" asked Cameron Diaz. "When you can perceive beauty there's no excuse for serving ugliness. For aiding cons, inflaming desires, promising everything and delivering nothing. It doesn't matter what you put on TV because people are so frightened and lonely they'll watch it just to hear human voices and feel like they're not alone. They're so beaten down all they need is a soccer tournament every four years and they stay in their place. This is not a society. This is a system of soul-murder. And history will not be kind to us for our complicity, because we know better. The executives"—he nodded Maoishly to the Disney team —"they can say they were serving their god Mammon, but we artists can't. We're all East German playwrights now, complicit with the regime! And there will come a time of judgment. We're destroying the planet. This cannot last.

She met a lot of people, and some people who weren’t people. The more rural houses occasionally played host to minor demons and lesser fairies and local geo-specific nature spirits and elementals who lent street cred to the establishment in return for God knows what in the way of goods and services, she didn’t ask. There was a certain romance to these beings; they seemed to embody the very promise of magic, which was to deliver unto her a world greater than the one into which she had been born. The moment when you walk into a room, and the guy playing pool has a pair of red leather wings sticking out of his back, and the chick smoking on the balcony has eyes of liquid golden fire—at that moment you think you’ll never be sad or bored or lonely again.

She rose to her feet, lining her body up with his and closing the gap between them. "What if I need help in a different way?" "Darlin', I'm a full-service kind of helper." His hand dropped to her left hips, sending a jolt of awareness straight to her clit. "You tell me what ache is building and I'll relieve it." His other hand fell to her right hip and he pulled her close. "Tell me where it itches and I'll scratch it." His cock, hard and thick, pressed against her, letting lose a wave of desire that threatened to overwhelm her. "Show me where it hurts and I'll kiss it better." "You make a lot of promises," she managed to get out... "And I'll deliver on every single one." He dipped his head lower, letting his lips brush across hers. "You can count on it.

I pulled at the knot again and heard threads begin to pop. “Allow me, Miss Jones,” said Armand, right at my back. There was no gracious way to refuse him. Not with Mrs. Westcliffe there, too. I exhaled and dropped my arms. I stared at the lotus petals in my painting as the new small twists and tugs of Armand’s hands rocked me back and forth. Jesse’s music began to reverberate somewhat more sharply than before. “There,” Armand said, soft near my ear. “Nearly got it.” “Most kind of you, my lord.” Mrs. Westcliffe’s voice was far more carrying. “Do you not agree, Miss Jones?” Her tone said I’d better. “Most kind,” I repeated. For some reason I felt him as a solid warmth behind me, behind all of me, even though only his knuckles made a gentle bumping against my spine. How blasted long could it take to unravel a knot? “Yes,” said Chloe unexpectedly. “Lord Armand is always a perfect gentleman, no matter who or what demands his attention.” “There,” the gentleman said, and at last his hands fell away. The front of the smock sagged loose. I shrugged out of it as fast as I could, wadding it up into a ball. “Excuse me.” I ducked a curtsy and began my escape to the hamper, but Mrs. Westcliffe cut me short. “A moment, Miss Jones. We require your presence.” I turned to face them. Armand was smiling his faint, cool smile. Mrs. Westcliffe looked as if she wished to fix me in some way. I raised a hand instinctively to my hair, trying to press it properly into place. “You have the honor of being invited to tea at the manor house,” the headmistress said. “To formally meet His Grace.” “Oh,” I said. “How marvelous.” I’d rather have a tooth pulled out. “Indeed. Lord Armand came himself to deliver the invitation.” “Least I could do,” said Armand. “It wasn’t far. This Saturday, if that’s all right.” “Um…” “I am certain Miss Jones will be pleased to cancel any other plans,” said Mrs. Westcliffe. “This Saturday?” Unlike me, Chloe had not concealed an inch of ground. “Why, Mandy! That’s the day you promised we’d play lawn tennis.” He cocked a brow at her, and I knew right then that she was lying and that she knew that he knew. She sent him a melting smile. “Isn’t it, my lord?” “I must have forgotten,” he said. “Well, but we cannot disappoint the duke, can we?” “No, indeed,” interjected Mrs. Westcliffe. “So I suppose you’ll have to come along to the tea instead, Chloe.” “Very well. If you insist.” He didn’t insist. He did, however, sweep her a very deep bow and then another to the headmistress. “And you, too, Mrs. Westcliffe. Naturally. The duke always remarks upon your excellent company.” “Most kind,” she said again, and actually blushed. Armand looked dead at me. There was that challenge behind his gaze, that one I’d first glimpsed at the train station. “We find ourselves in harmony, then. I shall see you in a few days, Miss Jones.” I tightened my fingers into the wad of the smock and forced my lips into an upward curve. He smiled back at me, that cold smile that said plainly he wasn’t duped for a moment. I did not get a bow. Jesse was at the hamper when I went to toss in the smock. Before I could, he took it from me, eyes cast downward, no words. Our fingers brushed beneath the cloth. That fleeting glide of his skin against mine. The sensation of hardened calluses stroking me, tender and rough at once. The sweet, strong pleasure that spiked through me, brief as it was. That had been on purpose. I was sure of it.

Your character and soul, intelligence and creativity, love and experiences, goodness and talents, your bright and lovely self are entwined with your body, and she has delivered the whole of you to this very day. What a partner! She has been a home for your smartest ideas, your triumphant spirit, your best jokes. You haven’t gotten anywhere you’ve ever gone without her. She has served you well. Your body walked with you all the way through childhood—climbed the trees and rode the bikes and danced the ballet steps and walked you into the first day of high school. How else would you have learned to love the smell of brownies, toasted bagels, onions and garlic sizzling in olive oil? Your body perfectly delivered the sounds of Stevie Wonder, Whitney Houston, and Bon Jovi right into your memories. She gave you your first kiss, which you felt on your lips and in your stomach, a coordinated body venture. She drove you to college and hiked the Grand Canyon. She might have carried your backpack through Europe and fed you croissants. She watched Steel Magnolias and knew right when to let the tears fall. Maybe your body walked you down the aisle and kissed your person and made promises and threw flowers. Your body carried you into your first big interview and nailed it—calmed you down, smiled charmingly, delivered the right words. Sex? That is some of your body’s best work. Your body might have incubated, nourished, and delivered a whole new human life, maybe even two or three. She is how you cherish the smell of those babies, the feel of their cheeks, the sound of them calling your name. How else are you going to taste deep-dish pizza and French onion soup? You have your body to thank for every good thing you have ever experienced. She has been so good to you. And to others. Your body delivered you to people who needed you the exact moment you showed up. She kissed away little tears and patched up skinned knees. She holds hands that need holding and hugs necks that need hugging. Your body nurtures minds and souls with her presence. With her lovely eyes, she looks deliberately at people who so deeply need to be seen. She nourishes folks with food, stirring and dicing and roasting and baking. Your body has sat quietly with sad, sick, and suffering friends. She has also wrapped gifts and sent cards and sung celebration songs to cheer people on. Her face has been a comfort. Her hands will be remembered fondly—how they looked, how they loved. Her specific smell will still be remembered in seventy years. Her voice is the sound of home. You may hate her, but no one else does.

Cole shut the bedroom door and gazed at Kyle. His eyes said he’d married his salvation, and Kyle knew what he meant. Two souls in need had finally found resolution with “I do.” “Wife. You’re the most stunning vision I’ve ever seen. Will you always be mine?” Cole held out his hand as he unbuttoned his shirt. “Husband, I already promised you that.” She accepted his hand and cuddled into his chest. “I, Kyle McHugh, choose you, Cole Bridge, to be my husband, to respect you in your failures, to care for you in sickness, to nurture you, and to grow with you throughout the seasons of life.” “Why did you leave out the good parts?” Cole tilted her delicate face toward his. “It’ll be easy to stand next to you during good times. It’s the bad times, the scary times that are tough. I’ll never leave—no matter what life hands us.” A tear shone on Kyle’s cheek. Cole wiped it dry with his thumb. “To the bad times then, my divine bride. I pledge my heart to bad times as well.” He leaned down, changing his hold so he could pull her body into his and deliver a passionate kiss. She buried herself in his chest when they needed to catch their breath.

You can't give me this." "Yes, I can. It's mine to do with as I choose, and I choose to give it to you. I can't vouch for its luck-delivering properties, but it can't do any harm, can it?" "No." He looked at the gray metallic medal in his palm. The ribbon was still warm. He closed his fingers around it. "I want to say something to you. If I don't say it now, I might never say it." She looked down as she shook her head. "Harry-" "I am permitted to make a fool of myself because I might die tomorrow." "Tomorrow? In Altrincham?" "I'm not being literal." "You are being dramatic." Edie pushed her hair behind her ears and put the beret back on. She smiled at him and widened her eyes. "You might not die tomorrow, and then what a fool would you feel?" "Edie, please, let me be serious." "No, because you will say something that you regret. And then I will say things that I regret." "Will you?" "I have to get my bus," she said. "Saint Christopher protects travelers. Now you'll always be able to find your way back to me, won't you?" "I will. You know I always will." "Don't really stop writing to me, will you?" "How could I? I promise; I won't ever stop.

She felt hot tears soaking his shirt as she began to sob. “Forgive you? What king asks forgiveness of a slave?” “Avin…” he gently pushed her away. “I have wronged you. Terribly.” “Yes,” she said sadly. “But we both know it cannot be reversed. Not now. To do so will only throw Windbourne back in turmoil.” She wiped away tears with the back of her hand and looked towards the window. “I can no longer love these people after what they did, but I can acknowledge that they have suffered enough. The long winter was not their fault, but neither was the lie that made them angry. And now simple people have been promised a humbled queen, and you must deliver.” He sighed. “It is too much to ask,” he said. “Then don’t.” Avin gave him the smallest, and saddest of smiles. “You are the king,” she said. “So train me.” The tears came then, and she softened in his arms. “Save me, Xander, lest I never feel again.” “I am sorry,” he said into her hair. “I am sorry I didn’t come. I am sorry I was not the one to kill your father for the hurt he caused you. I am sorry that I caused you even more. I should have known better. I should have never believed the worst.” He put his forehead against hers. “Let me make it better, my love.

Many other things were delivered to me out of storage, the most important being Matthew Rose Sorensen’s missing journals. They cover the period from June 2000 (when he was an undergraduate) until December 2011. As for the rest of his possessions, I am getting rid of most of them. Piranesi cannot bear to have so many possessions. I do not need this! is his constant refrain. Piranesi is always with me, but of Rose Sorensen I have only hints and shadows. I piece him together out of the objects he has left behind, from what is said about him by other people and, of course, from his journals. Without the journals I would be all at sea. I remember how this world works – more or less. I remember what Manchester is and what the police are and how to use a smartphone. I can pay for things with money – though I still find the process strange and artificial. Piranesi has a strong dislike of money. Piranesi wants to say: But I need the thing you have, so why don’t you just give it to me? And then when I have something you need, I will just give it to you. This would be a simpler system and much better! But I, who am not Piranesi – or at least not only him – realise that this probably wouldn’t go down too well. I have decided to write a book about Laurence Arne-Sayles. It is something that Matthew Rose Sorensen wanted to do and something that I want to do. After all, who knows Arne-Sayles’s work better than me? Raphael has shown me what Laurence Arne-Sayles taught her: how to find the path to the labyrinth and how to find the path out again. I can come and go as I please. Last week I took a train to Manchester. I took a bus to Miles Platting. I walked through a bleak autumn landscape to a flat in a tower block. The door was answered by a thin, ravaged-looking man who smelt strongly of cigarettes. ‘Are you James Ritter?’ I asked. He agreed that he was. ‘I’ve come to take you back,’ I said. I led him through the shadowy corridor and when the noble minotaurs of the first vestibule rose up around us, he started to cry, not for fear, but for happiness. He went immediately and sat under the great marble sweep of the staircase; the place where he used to sleep. He closed his eyes and listened to the sounds of the tides. When it was time to leave, he begged me to let him stay, but I refused. ‘You don’t know how to feed yourself,’ I told him. ‘You never learnt. You would die here unless I fed you – and I can’t take on that responsibility. But I’ll bring you back here whenever you want. And if ever I decide to come back for good, I promise I will bring you with me.’ The

Only as a young man playing pool all night for money had he been able to find what he wanted in life, and then only briefly. People thought pool hustling was corrupt and sleazy, worse than boxing. But to win at pool, to be a professional at it, you had to deliver. In a business you could pretend that skill and determination had brought you along, when it had only been luck and muddle. A pool hustler did not have the freedom to believe that. There were well-paid incompetents everywhere living rich lives. They arrogated to themselves the plush hotel suites and Lear Jets that America provided for the guileful and lucky far more than it did for the wise. You could fake and bluff and luck your way into all of it. Hotel suites overlooking Caribbean private beaches. Bl*wj*bs from women of stunning beauty. Restaurant meals that it took four tuxedoed waiters to serve, with the sauces just right. The lamb or duck in tureen sliced with precise and elegant thinness, sitting just so on the plate, the plate facing you just so on the heavy white linen, the silver fork heavy gleaming in your manicured hand below the broad cloth cuff and mother of pearl buttons. You could get that from luck and deceit even while causing the business or the army or the government that supported you to do poorly at what it did. The world and all its enterprises could slide downhill through stupidity and bad faith. But the long gray limousines would still hum through the streets of New York, of Paris, of Moscow, of Tokyo. Though the men who sat against the soft leather in back with their glasses of 12-year-old scotch might be incapable of anything more than looking important, of wearing the clothes and the hair cuts and the gestures that the world, whether it liked to or not, paid for, and always had paid for. Eddie would lie in bed sometimes at night and think these things in anger, knowing that beneath the anger envy lay like a swamp. A pool hustler had to do what he claimed to be able to do. The risks he took were not underwritten. His skill on the arena of green cloth, cloth that was itself the color of money, could never be only pretense. Pool players were often cheats and liars, petty men whose lives were filled with pretensions, who ran out on their women and walked away from their debts. But on the table with the lights overhead beneath the cigarette smoke and the silent crowd around them in whatever dive of a billiard parlor at four in the morning, they had to find the wherewithal inside themselves to do more than promise excellence. Under whatever lies might fill the life, the excellence had to be there, it had to be delivered. It could not be faked. But Eddie did not make his living that way anymore.

I hope you don’t mind that we’re crashing,” Wes says. “I’m trying to escape a hunting expedition. No joke. Dad thinks I’ll be more of a man if I can blow a rabbit’s head off. And my response? ‘Sorry, Dad, but as tempting as it is to obliterate Peter Cottontail first thing on a Sunday morning, I promised Camelia I’d swing by her house, because she’s been begging to abuse my body for weeks.’” “And speaking of being delusional,” Kimmie segues, “did I mention that my plan to reunite my parents was totally dumb?” She leads us into my bedroom and then closes the door behind her. “They could smell the setup before their water glasses were even filled.” “How’s that?” I ask, taking a seat on my bed. “The violinist I arranged to serenade them at the table might have been a tip-off,” she begins. “Either that, or the wrist corsage I ordered for my mom. I handpicked the begonias and had the florist deliver it right to the table.” “Don’t forget about the oyster appetizer you preordered for the occasion,” Wes adds. “Because, you know what they say about oysters, right?” An evil grin breaks out across her face. ‘I know, I know.” She sighs, before I can even say anything. “I may have gone a little overboard, but what can I say? I’m a dorkus extremus. Hence my outit du jour.” She’s wearing a Catholic schoolgirl’s uniform, a pair of clunky black glasses (with the requisite amount of tape on the bridge), and a cone-shaped dunce cap. “Yes, but you’re a dorkus extremus with a nice set of begonias,” Wes teases.

Wait until the truffles hit the dining room---absolute sex," said Scott. When the truffles arrived the paintings leaned off the walls toward them. They were the grand trumpets of winter, heralding excess against the poverty of the landscape. The black ones came first and the cooks packed them up in plastic quart containers with Arborio rice to keep them dry. They promised to make us risotto with the infused rice once the truffles were gone. The white ones came later, looking like galactic fungus. They immediately went into the safe in Chef's office. "In a safe? Really?" "The trouble we take is in direct proportion to the trouble they take. They are impossible," Simone said under her breath while Chef went over the specials. "They can't be that impossible if they are on restaurant menus all over town." I caught her eye. "I'm kidding." "You can't cultivate them. The farmers used to take female pigs out into the countryside, lead them to the oaks, and pray. They don't use pigs anymore, they use well-behaved dogs. But they still walk and hope." "What happened to the female pigs?" Simone smiled. "The scent smells like testosterone to them. It drives them wild. They destroyed the land and the truffles because they would get so frenzied." I waited at the service bar for drinks and Sasha came up beside me with a small wooden box. He opened it and there sat the blanched, malignant-looking tuber and a small razor designed specifically for it. The scent infiltrated every corner of the room, heady as opium smoke, drowsing us. Nicky picked up the truffle in his bare hand and delivered it to bar 11. He shaved it from high above the guest's plate. Freshly tilled earth, fields of manure, the forest floor after a rain. I smelled berries, upheaval, mold, sheets sweated through a thousand times. Absolute sex.

a young Goldman Sachs banker named Joseph Park was sitting in his apartment, frustrated at the effort required to get access to entertainment. Why should he trek all the way to Blockbuster to rent a movie? He should just be able to open a website, pick out a movie, and have it delivered to his door. Despite raising around $250 million, Kozmo, the company Park founded, went bankrupt in 2001. His biggest mistake was making a brash promise for one-hour delivery of virtually anything, and investing in building national operations to support growth that never happened. One study of over three thousand startups indicates that roughly three out of every four fail because of premature scaling—making investments that the market isn’t yet ready to support. Had Park proceeded more slowly, he might have noticed that with the current technology available, one-hour delivery was an impractical and low-margin business. There was, however, a tremendous demand for online movie rentals. Netflix was just then getting off the ground, and Kozmo might have been able to compete in the area of mail-order rentals and then online movie streaming. Later, he might have been able to capitalize on technological changes that made it possible for Instacart to build a logistics operation that made one-hour grocery delivery scalable and profitable. Since the market is more defined when settlers enter, they can focus on providing superior quality instead of deliberating about what to offer in the first place. “Wouldn’t you rather be second or third and see how the guy in first did, and then . . . improve it?” Malcolm Gladwell asked in an interview. “When ideas get really complicated, and when the world gets complicated, it’s foolish to think the person who’s first can work it all out,” Gladwell remarked. “Most good things, it takes a long time to figure them out.”* Second, there’s reason to believe that the kinds of people who choose to be late movers may be better suited to succeed. Risk seekers are drawn to being first, and they’re prone to making impulsive decisions. Meanwhile, more risk-averse entrepreneurs watch from the sidelines, waiting for the right opportunity and balancing their risk portfolios before entering. In a study of software startups, strategy researchers Elizabeth Pontikes and William Barnett find that when entrepreneurs rush to follow the crowd into hyped markets, their startups are less likely to survive and grow. When entrepreneurs wait for the market to cool down, they have higher odds of success: “Nonconformists . . . that buck the trend are most likely to stay in the market, receive funding, and ultimately go public.” Third, along with being less recklessly ambitious, settlers can improve upon competitors’ technology to make products better. When you’re the first to market, you have to make all the mistakes yourself. Meanwhile, settlers can watch and learn from your errors. “Moving first is a tactic, not a goal,” Peter Thiel writes in Zero to One; “being the first mover doesn’t do you any good if someone else comes along and unseats you.” Fourth, whereas pioneers tend to get stuck in their early offerings, settlers can observe market changes and shifting consumer tastes and adjust accordingly. In a study of the U.S. automobile industry over nearly a century, pioneers had lower survival rates because they struggled to establish legitimacy, developed routines that didn’t fit the market, and became obsolete as consumer needs clarified. Settlers also have the luxury of waiting for the market to be ready. When Warby Parker launched, e-commerce companies had been thriving for more than a decade, though other companies had tried selling glasses online with little success. “There’s no way it would have worked before,” Neil Blumenthal tells me. “We had to wait for Amazon, Zappos, and Blue Nile to get people comfortable buying products they typically wouldn’t order online.

Over the next few days we spent every waking moment together. We made up silly dances, did puzzles in the evening, and she stood smiling on the beach waiting for me as I took my customary New Year’s dip in the freezing cold North Atlantic. I just had a sense that we were meant to be. I even found out she lived in the next-door road along from where I was renting a room from a friend in London. What were the chances of that? As the week drew to a close we both got ready to head back south to London. She was flying. I was driving. “I’ll beat you to London,” I challenged her. She smiled knowingly. “No, you won’t.” (But I love your spirit.) She, of course, won. It took me ten hours to drive. But at 10:00 P.M. that same night I turned up at her door and knocked. She answered in her pajamas. “Damn, you were right,” I said, laughing. “Shall we go for some supper together?” “I’m in my pajamas, Bear.” “I know, and you look amazing. Put a coat on. Come on.” And so she did. Our first date, and Shara in her pajamas. Now here was a cool girl. From then on we were rarely apart. I delivered love letters to her office by day and persuaded her to take endless afternoons off. We roller-skated in the parks, and I took her down to the Isle of Wight for the weekends. Mum and Dad had since moved to my grandfather’s old house in Dorset, and had rented out our cottage on the island. But we still had an old caravan parked down the side of the house, hidden under a load of bushes, so any of the family could sneak into it when they wanted. The floors were rotten and the bath full of bugs, but neither Shara nor I cared. It was heaven just to be together. Within a week I knew she was the one for me and within a fortnight we had told each other that we loved each other, heart and soul. Deep down I knew that this was going to make having to go away to Everest for three and a half months very hard. But if I survived, I promised myself that I would marry this girl.

I don’t believe in love that never ends,” said Aiden, his whisper clear and distinct. “I don’t believe in being true until death or finding the other half of your soul.” Harvard raised an eyebrow but didn’t comment. Privately, he considered that it might be good that Aiden hadn’t delivered this speech to this guy he apparently liked so much—whom Aiden had never even mentioned to his best friend before now. This speech was not romantic. Once again, Harvard had to wonder if what he’d been assuming was Aiden’s romantic prowess had actually been many guys letting Aiden get away with murder because he was awfully cute. But Aiden sounded upset, and that spoke to an instinct in Harvard natural as breath. He put his arm around Aiden, and drew his best friend close against him, warm skin and soft hair and barely there shirt and all, and tried to make a sound that was more soothing than fraught. “I don’t believe in songs or promises. I don’t believe in hearts or flowers or lightning strikes.” Aiden snatched a breath as though it was his last before drowning. “I never believed in anything but you.” “Aiden,” said Harvard, bewildered and on the verge of distress. He felt as if there was something he wasn’t getting here. Even more urgently, he felt he should cut off Aiden. It had been a mistake to ask. This wasn’t meant for Harvard, but for someone else, and worse than anything, there was pain in Aiden’s voice. That must be stopped now. Aiden kissed him, startling and fierce, and said against Harvard’s mouth, “Shut up. Let me… let me.” Harvard nodded involuntarily, because of the way Aiden had asked, unable to deny Aiden even things Harvard should refuse to give. Aiden’s warm breath was running down into the small shivery space between the fabric of Harvard’s shirt and his skin. It was panic-inducing, feeling all the impulses of Harvard’s body and his heart like wires that were not only crossed but also impossibly tangled. Disentangling them felt potentially deadly. Everything inside him was in electric knots. “I’ll let you do anything you want,” Harvard told him, “but don’t—don’t—” Hurt yourself. Seeing Aiden sad was unbearable. Harvard didn’t know what to do to fix it. The kiss had turned the air between them into dry grass or kindling, a space where there might be smoke or fire at any moment. Aiden was focused on toying with the collar of Harvard’s shirt, Aiden’s brows drawn together in concentration. Aiden’s fingertips glancing against his skin burned. “You’re so warm,” Aiden said. “Nothing else ever was. I only knew goodness existed because you were the best. You’re the best of everything to me.” Harvard made a wretched sound, leaning in to press his forehead against Aiden’s. He’d known Aiden was lonely, that the long line of guys wasn’t just to have fun but tied up in the cold, huge manor where Aiden had spent his whole childhood, in Aiden’s father with his flat shark eyes and sharp shark smile, and in the long line of stepmothers who Aiden’s father chose because he had no use for people with hearts. Harvard had always known Aiden’s father wanted to crush the heart out of Aiden. He’d always worried Aiden’s father would succeed. Aiden said, his voice distant even though he was so close, “I always knew all of you was too much to ask for.” Harvard didn’t know what to say, so he obeyed a wild foolish impulse, turned his face the crucial fraction toward Aiden’s, and kissed him. Aiden sank into the kiss with a faint sweet noise, as though he’d finally heard Harvard’s wordless cry of distress and was answering it with belated reassurance: No, I’ll be all right. We’re not lost. The idea of anyone not loving Aiden back was unimaginable, but it had clearly happened. Harvard couldn’t think of how to say it, so he tried to make the kiss say it. I’m so sorry you were in pain. I never guessed. I’m sorry I can’t fix this, but I would if I could. He didn’t love you, but I do.

It is, in short, the growing conviction that the Negroes cannot win—a conviction with much grounding in experience—which accounts for the new popularity of black power. So far as the ghetto Negro is concerned, this conviction expresses itself in hostility, first toward the people closest to him who have held out the most promise and failed to deliver (Martin Luther King, Roy Wilkins, etc.), then toward those who have proclaimed themselves his friends (the liberals and the labor movement), and finally toward the only oppressors he can see (the local storekeeper and the policeman on the corner). On the leadership level, the conviction that the Negroes cannot win takes other forms, principally the adoption of what I have called a "no-win" policy. Why bother with programs when their enactment results only in sham? Why concern ourselves with the image of the movement when nothing significant has been gained for all the sacrifices made by SNCC and CORE? Why compromise with reluctant white allies when nothing of consequence can be achieved anyway? Why indeed have anything to do with whites at all? On this last point, it is extremely important for white liberals to understand what, one gathers from their references to "racism in reverse," the President and the Vice-President of the United States do not: that there is all the difference in the world between saying, "If you don't want me, I don't want you" (which is what some proponents of black power have in effect been saying), and the statement, "Whatever you do, I don't want you" (which is what racism declares). It is, in other words, both absurd and immoral to equate the despairing response of the victim with the contemptuous assertion of the oppressor. It would, moreover, be tragic if white liberals allowed verbal hostility on the part of Negroes to drive them out of the movement or to curtail their support for civil rights. The issue was injustice before black power became popular, and the issue is still injustice.

Waiting on God doesn’t mean sitting around and hoping. Waiting means believing he will do what he’s promised and then acting with confidence. Waiting on God is not at all like the meaningless waiting that you do at the dentist’s office. You know, he’s overbooked, so you’re still sitting there more than an hour past your scheduled appointment. You’re a man, but you’re now reading Family Circle magazine. You’ve begun to read the article titled “The 7 Best Chicken Recipes in the World.” When you’re a man and you’re getting ready to tear a chicken recipe out of Family Circle magazine because the recipe sounds so good, you know that you have been waiting too long! But waiting on God is not like that. Waiting on God is an active life based on confidence in his presence and promises, not a passive existence haunted by occasional doubt. Waiting on God isn’t internal torment that results in paralysis. No, waiting on God is internal rest that results in courageous action. Waiting is your calling. Waiting is your blessing. Every one of God’s children has been chosen to wait, because every one of God’s children lives between the “already” and the “not yet.” Already this world has been broken by sin, but not yet has it been made new again. Already Jesus has come, but not yet has he returned to take you home with him forever. Already your sin has been forgiven, but not yet have you been fully delivered from it. Already Jesus reigns, but not yet has his final kingdom come. Already sin has been defeated, but not yet has it been completely destroyed. Already the Holy Spirit has been given, but not yet have you been perfectly formed into the likeness of Jesus. Already God has given you his Word, but not yet has it totally transformed your life. Already you have been given grace, but not yet has that grace finished its work. You see, we’re all called to wait because we all live right smack dab in the middle of God’s grand redemptive story. We all wait for the final end of the work that God has begun in and for us. We don’t just wait—we wait in hope. And what does hope in God look like? It is a confident expectation of a guaranteed result. We wait believing that what God has begun he will complete, so we live with confidence and courage. We get up every morning and act upon what is to come, and because what is to come is sure, we know that our labor in God’s name is never in vain. So we wait and act. We wait and work. We wait and fight. We wait and conquer. We wait and proclaim. We wait and run. We wait and sacrifice. We wait and give. We wait and worship. Waiting on God is an action based on confident assurance of grace to come.

The Ten Ways to Evaluate a Market provide a back-of-the-napkin method you can use to identify the attractiveness of any potential market. Rate each of the ten factors below on a scale of 0 to 10, where 0 is terrible and 10 fantastic. When in doubt, be conservative in your estimate: Urgency. How badly do people want or need this right now? (Renting an old movie is low urgency; seeing the first showing of a new movie on opening night is high urgency, since it only happens once.) Market Size. How many people are purchasing things like this? (The market for underwater basket-weaving courses is very small; the market for cancer cures is massive.) Pricing Potential. What is the highest price a typical purchaser would be willing to spend for a solution? (Lollipops sell for $0.05; aircraft carriers sell for billions.) Cost of Customer Acquisition. How easy is it to acquire a new customer? On average, how much will it cost to generate a sale, in both money and effort? (Restaurants built on high-traffic interstate highways spend little to bring in new customers. Government contractors can spend millions landing major procurement deals.) Cost of Value Delivery. How much will it cost to create and deliver the value offered, in both money and effort? (Delivering files via the internet is almost free; inventing a product and building a factory costs millions.) Uniqueness of Offer. How unique is your offer versus competing offerings in the market, and how easy is it for potential competitors to copy you? (There are many hair salons but very few companies that offer private space travel.) Speed to Market. How soon can you create something to sell? (You can offer to mow a neighbor’s lawn in minutes; opening a bank can take years.) Up-front Investment. How much will you have to invest before you’re ready to sell? (To be a housekeeper, all you need is a set of inexpensive cleaning products. To mine for gold, you need millions to purchase land and excavating equipment.) Upsell Potential. Are there related secondary offers that you could also present to purchasing customers? (Customers who purchase razors need shaving cream and extra blades as well; buy a Frisbee and you won’t need another unless you lose it.) Evergreen Potential. Once the initial offer has been created, how much additional work will you have to put in in order to continue selling? (Business consulting requires ongoing work to get paid; a book can be produced once and then sold over and over as is.) When you’re done with your assessment, add up the score. If the score is 50 or below, move on to another idea—there are better places to invest your energy and resources. If the score is 75 or above, you have a very promising idea—full speed ahead. Anything between 50 and 75 has the potential to pay the bills but won’t be a home run without a huge investment of energy and resources.

Perhaps I won’t tire of her,” Gray protested, just to be contrary. Because, apparently, that was how brothers behaved. “Perhaps a dolphin will fly out of your arse. And here’s an argument even you can’t refuse. Grayson Shipping doesn’t need a reputation for delivering damaged goods. You want me to hand George Waltham an impregnated governess?” “I wouldn’t get her with child. Give me that much credit, at least.” “I give you credit for nothing. Let’s try this one last time, shall we? You made me this ship’s captain. If I’m the captain, what I say goes. And I say you don’t touch her. If you can’t abide by my orders, take command of the ship yourself and let me go home.” “Go home and do what? Squander your fortune and talent on dirt farming?” “Go home and take care of my own family. Go home and do what I damn well please, for once.” Cursing, Gray leaned against the wall. He knew Joss would make good on that threat, too. It hadn’t been easy, coaxing his brother out of mourning. Gray had resorted to outright bullying just to convince him to take command of the Aphrodite, threatening to cut off his income unless he reported to London as agreed. But he needed Joss, if this shipping concern was to stay afloat. He’d worked too hard, sacrificed too much to see it fail. And if Joss didn’t become a willing partner, it all would have been in vain. “Stay away from the girl, Gray.” Gray sighed. “We’re on the same ship. I can’t help but be near her. I’ll not promise to refrain from touching her, because the girl seems to lose her footing whenever I’m around. But I give you my word I’ll not kiss her again. Satisfied?” Joss shook his head. “Give me your word you won’t bed her.” “What a legend you’re making me! Insinuating I could bed her without even kissing her first.” Gray worried the edge of his thumbnail as he considered. “That might prove an amusing challenge, now that you suggest it.” Joss shot him an incredulous look. “With some other lady, on some other ship.” Gray raised his hands in a defensive gesture. “I’ll not bed her. You have my word. And don’t think that’s not a great sacrifice, because it is. I’d have her in two, three days at the most, I tell you.” “Once again-not amusing.” “For God’s sake, Joss, it’s a joke. What do you want, an apology? I’m sorry for kissing Miss Turner’s hand, all right?” Joss shook his head and flipped open the logbook. “No, you’re not.” “Yes, I am.” The odd thing of it was, Gray was telling the truth. He knew he was being an ass, but the joking was easier than honesty. For all his teasing, he hadn’t kissed her hand with the intent to seduce, or to judge if she tasted as sweet as he’d dreamed. He’d kissed her fingers for one reason only. Because they were trembling, and he’d wanted them to stop. It was wholly unlike him, that kiss. It was not a gesture he thought it wise to repeat. That girl did something strange to him.

Merry Christmas.” he says quietly, pulling something from his back pocket. I frown in confusion then smile in delight when I see what it is. It’s a shiny, sharp trowel with a holly green handle. It’s stolen from the gardens for sure. It is the single greatest gift I’ve ever received. “It’s so pretty.” I whisper happily, turning it over to test its edge. “I promised you something shiny.” “And you delivered.” I press my finger against the tip then pull it back quickly. “It’s sharp.” “Why else have it, right? Keep it with you when you can. If something goes down while I’m gone I want to know you have it.” I nod my head as I slip it into my back pocket. The handle sticks up but the point is hidden. When I look up at Vin my heart skips. His eyes are sharp, intense. “Come with me.” he commands quietly. “No.” I reply immediately. I was waiting for this. From the moment he woke me up, the second I saw his eyes, I knew. And just as quickly as I recognized it, I knew what my answer would be. He shakes his head in disbelief. “You know I’m not coming back here. Not for you, not for anyone.” “Maybe not, but if I go with you then you definitely won’t.” “It’s not going to work, Joss.” he tells me seriously. “The Hive won’t bite. They don’t want to rock the boat with the Colonies and the pot isn’t sweet enough to convince them to try. They’ll pass and everyone here is going to either stay here forever or die in a revolt.” “Nats included.” I remind him coolly. “She’s a big girl. She knows how it really is. She can yell at me all she wants, but she knows just as well as I do that no one will come here to help.” “Especially if you don’t ask.” “What the hell do you want from me?” he whispers fiercely. “You want me to go out there and rally the troops, bring them back here riding on a tall white horse and save the day? I’m no hero. I never have been. It’s how I’ve stayed alive.” “It’s also a great way to stay alone. And if you do this, if you go and pretend we don’t exist, then I’ll pretend I never knew you. Nats will too, I’m sure. You’ll be nothing to no one and won’t that make life easier for you? So go on and go, you coward, and don’t ever look back because there’s nothing to look back on. You were never even here far as I’m concerned.” I turn to leave him standing there in the cold beside the words I wrote to Ryan, words that have gone unnoticed and feel like nothing in the night. I’m spun around roughly and pinned against Vin’s chest. His breath is coming even and hard, sharp inhales and exhales that burst against my face leaving my skin freezing in their absence. “Don’t turn your back on me.” he growls. I can see the enforcer in him now. The hard ass who lived on the outside by the skin of his teeth and grit under his knuckles. It’s something I understand, something I can respect. Something I can relate to. I lean closer, no longer being pulled but rather pushing against him until our faces almost touch. “No, don’t you turn your back on me. On us.” I whisper harshly, pushing at him aggressively. He lets me go and I stumble back from him. “I’m no hero.” he repeats. “How do you know until you’ve tried?” * * * “You’ll come back for us, Vin.” I whisper in his ear. “I know you will.” I know no such thing, but I want it to be true and I can tell he does too so I tell him that it is. I lie to us both and I hope it makes it real. Vin nods his head beside mine and buries his face in my shoulder. I do the same. We stand huddled together against the cold and the uncertainty of everything tomorrow will bring.

Have no anxiety about anything,' Paul writes to the Philippians. In one sense it is like telling a woman with a bad head cold not to sniffle and sneeze so much or a lame man to stop dragging his feet. Or maybe it is more like telling a wino to lay off the booze or a compulsive gambler to stay away from the track. Is anxiety a disease or an addiction? Perhaps it is something of both. Partly, perhaps, because you can't help it, and partly because for some dark reason you choose not to help it, you torment yourself with detailed visions of the worst that can possibly happen. The nagging headache turns out to be a malignant brain tumor. When your teenage son fails to get off the plane you've gone to meet, you see his picture being tacked up in the post office among the missing and his disappearance never accounted for. As the latest mid-East crisis boils, you wait for the TV game show to be interrupted by a special bulletin to the effect that major cities all over the country are being evacuated in anticipation of a nuclear attack. If Woody Allen were to play your part on the screen, you would roll in the aisles with the rest of them, but you're not so much as cracking a smile at the screen inside your own head. Does the terrible fear of disaster conceal an even more terrible hankering for it? Do the accelerated pulse and the knot in the stomach mean that, beneath whatever their immediate cause, you are acting out some ancient and unresolved drama of childhood? Since the worst things that happen are apt to be the things you don't see coming, do you think there is a kind of magic whereby, if you only can see them coming, you will be able somehow to prevent them from happening? Who knows the answer? In addition to Novocain and indoor plumbing, one of the few advantages of living in the twentieth century is the existence of psychotherapists, and if you can locate a good one, maybe one day you will manage to dig up an answer that helps. But answer or no answer, the worst things will happen at last even so. 'All life is suffering' says the first and truest of the Buddha's Four Noble Truths, by which he means that sorrow, loss, death await us all and everybody we love. Yet "the Lord is at hand. Have no anxiety about anything," Paul writes, who was evidently in prison at the time and with good reason to be anxious about everything, 'but in everything by prayer and supplication with thanksgiving let your requests be made known to God.' He does not deny that the worst things will happen finally to all of us, as indeed he must have had a strong suspicion they were soon to happen to him. He does not try to minimize them. He does not try to explain them away as God's will or God's judgment or God's method of testing our spiritual fiber. He simply tells the Philippians that in spite of them—even in the thick of them—they are to keep in constant touch with the One who unimaginably transcends the worst things as he also unimaginably transcends the best. 'In everything,' Paul says, they are to keep on praying. Come Hell or high water, they are to keep on asking, keep on thanking, above all keep on making themselves known. He does not promise them that as a result they will be delivered from the worst things any more than Jesus himself was delivered from them. What he promises them instead is that 'the peace of God, which passes all understanding, will keep your hearts and your minds in Christ Jesus.' The worst things will surely happen no matter what—that is to be understood—but beyond all our power to understand, he writes, we will have peace both in heart and in mind. We are as sure to be in trouble as the sparks fly upward, but we will also be "in Christ," as he puts it. Ultimately not even sorrow, loss, death can get at us there. That is the sense in which he dares say without risk of occasioning ironic laughter, "Have no anxiety about anything." Or, as he puts it a few lines earlier, 'Rejoice in the Lord always. I will say, Rejoice!

type of behavior will only serve to make you weak and will only make you look like you are not consistent with being seductive. If you have already said some things that are seducing and charming, by not showing full confidence in what you have said, it could possibly make you look like you are not capable of acting on what you have just been saying to him.   Sex Tip # 31 Don’t promise things that you don’t intend to follow through on. If you promise that you are going to do something then you should do it, it’s as simple as that. Men get very irritated if you say you are going to do something and then you don’t do it. Men very quickly tire from listening to women who promise the sun and the moon and then don’t deliver. Teasing is s slower process; you

Most people often make promises, then deliberately dishonour them and fail dismally at delivering on what they promised. If you have someone who honours their promises, honour them, cherish them and love them. They form part of the few honest people in this world.

use what you’ve got. Always find a use for what you’ve got. Never promise what you can’t deliver, and always do a deal with a smile and a friendly word if possible. That advice had served him in good stead all his working life.

CONFUSION 4: HOW TO KEEP YOUR CUSTOMER HAPPY Let’s say you’ve overcome the first three confusions—now how do you keep your Customer happy? Very simple…just keep your promise! And make sure your Customer knows you kept your promise every step along the way. In short, giving your Customers what they think they want is the key to keeping your Customers (or anyone else, for that matter) really happy. If your Customers need to interact with people (high touch, Tactile), make certain that they do. If they need to interact with things (high-tech, Neutral), make certain that they do. If they need to interact with ideas (in their head, Withdrawal), make certain that they do. And so forth. At E-Myth, we call this your Client Fulfillment System. It’s the step-by-step process by which you do the job you’ve contracted to do, and deliver the product you’ve promised. But what happens when your Customers are not happy? What happens when you’ve done everything I’ve mentioned here, and they are still dissatisfied?

We didn’t believe when we first heard because you know how church folk can gossip. Like the time we all thought First John, our head usher, was messing around on his wife because Betty, the pastor’s secretary, caught him cozying up at brunch with another woman. A young, fashionable woman at that, one who switched her hips when she walked even though she had no business switching anything in front of a man married forty years. You could forgive a man for stepping out on his wife once, but to romance that young woman over buttered croissants at a sidewalk café? Now, that was a whole other thing. But before we could correct First John, he showed up at Upper Room Chapel that Sunday with his wife and the young, hip-switching woman—a great-niece visiting from Fort Worth—and that was that. When we first heard, we thought it might be that type of secret, although, we have to admit, it had felt different. Tasted different too. All good secrets have a taste before you tell them, and if we’d taken a moment to swish this one around our mouths, we might have noticed the sourness of an unripe secret, plucked too soon, stolen and passed around before its season. But we didn’t. We shared this sour secret, a secret that began the spring Nadia Turner got knocked up by the pastor’s son and went to the abortion clinic downtown to take care of it. She was seventeen then. She lived with her father, a Marine, and without her mother, who had killed herself six months earlier. Since then, the girl had earned a wild reputation—she was young and scared and trying to hide her scared in her prettiness. And she was pretty, beautiful even, with amber skin, silky long hair, and eyes swirled brown and gray and gold. Like most girls, she’d already learned that pretty exposes you and pretty hides you and like most girls, she hadn’t yet learned how to navigate the difference. So we heard all about her sojourns across the border to dance clubs in Tijuana, the water bottle she carried around Oceanside High filled with vodka, the Saturdays she spent on base playing pool with Marines, nights that ended with her heels pressed against some man’s foggy window. Just tales, maybe, except for one we now know is true: she spent her senior year of high school rolling around in bed with Luke Sheppard and come springtime, his baby was growing inside her. — LUKE SHEPPARD WAITED TABLES at Fat Charlie’s Seafood Shack, a restaurant off the pier known for its fresh food, live music, and family-friendly atmosphere. At least that’s what the ad in the San Diego Union-Tribune said, if you were fool enough to believe it. If you’d been around Oceanside long enough, you’d know that the promised fresh food was day-old fish and chips stewing under heat lamps, and the live music, when delivered, usually consisted of ragtag teenagers in ripped jeans with safety pins poking through their lips.

A trustworthy person will not promise what he can’t deliver. However, you can’t deliver what you promise, unless you know yourself, know others, know the rules of the world and take the right action at the right time.

I can’t breathe. I’m 97% sure that my nerve endings are literally on fire, and true to his promise, walking today, or the days in the near future, will be a challenge. God bless him. “God, Sarah.” If I could move right now, I’d open my eyes and look down at him, but I can’t. He’s still inside me, his body also still quivering. I didn’t think it was possible, but this round might be better than any of the previous six. Six. Rounds. Of sex. In one twelve-hour period. I collapse on his chest, bury my face in his neck, try to regain use of my extremities, and purr when he wraps his arms around my back and hugs me close. His arms make me want to bite him. In the best sexual way possible. I don’t know what he does to keep them so…awesome, but dear sweet Moses, am I thankful. “I’ll make you breakfast,” he murmurs against my neck, sending a fresh round of goose bumps over my skin. “Okay. I’ll get off of you in about a month.” He chuckles and slaps my ass, and then before I know it, I’m flat on my back and he’s leaning over me, smiling down at me with those amazing green eyes of his. “How can you move?” “Quick recovery,” he says and kisses my nose. “You stay here and collect yourself and I’ll go cook.” “Cook what?” I ask. “There’s nothing in your fridge.” “The bagel place delivers.” He winks, places a smacking kiss on my lips, then jumps up and saunters out of the bedroom. Naked. Holy shit. I cover my face with my hands and can’t help but smile. What a night! Adam didn’t wait until this morning to have his way with me again. No, that happened sometime around 2:00 a.m. It seems that man can’t keep his hands off of me, and that doesn’t hurt my feelings in the least. I was so right. One night with Adam Spencer was unforgettable and a giant boost to my ego. I giggle and sit up, sighing when my muscles complain. Good lord, muscles I didn’t even know existed are protesting after the night of exhausting sex I just had. I had sex. A lot. With the hottest man ever. I giggle once more and stand, groaning now at the uncomfortable pull of my inner thigh muscles, and walk into his bathroom to clean up. The shower is quick, and before I know it, I’m in his kitchen, wearing last night’s clothes, kind of excited about the walk of shame I’ll do when he drops me off. “I like that smile,” Adam says as he walks into the kitchen holding a brown bag that was just delivered. “You put it there,” I reply with a wink. “You put on shorts.” He raises a brow. “I can take them back off.” “No.” I shake my head and laugh as Adam opens the bag of food. He smirks and passes me a bagel, already toasted with cream cheese. “How do you feel?” “Sore.” I lick cream cheese off my thumb and grin at the sexy man taking a bite of his breakfast. “Well sexed.” “Mission accomplished then.” He reaches over the island and drags his thumb down my cheek. He kisses my forehead, then pulls away. “Thank you.” “For?” “Dinner. Breakfast.” The most amazing sex of my entire life. “You’re welcome.

Under-promise and over-deliver. That’s the best way to keep your inner critic in the game.

The Idea: Our brains mistake the promise of reward for a guarantee of happiness, so we chase satisfaction from things that do not deliver.

The promise that attracted me to move is the idea that you can come to New York and be surrounded by the people who are the best at what they do in many different fields. On that front, I think it delivers. Working your way around the city you really do run into a disproportionate number of really interesting people. That’s almost what you pay your taxes for, even if you think it’s a little crazy to pay that much to live here.

Mission driven is not just what you believe, it's how you make decisions every day about your time and effort and resources. It's about delivering on your most important promises, not racking up style points. It's about making choices during every meeting and every interaction. Grinding away toward your mission, day in and day out, will absolutely pay off.

Here’s a golden rule for increasing customer satisfaction, “Always promise only that much that you can easily deliver. Always deliver more than what you have promised.

I want to show you something,” he said, his voice dropping a little lower than usual and causing a shiver to run down my spine. “What?” I asked. “I said show, not tell. You have to come with me.” Curiosity nagged at me and the champagne urged me into recklessness. He’d promised to be nice after all, so why not? And even though I’d said I wanted to go back to the snooze fest party, I didn’t really. Given the choice, I’d just head back to the Academy. “You’d better not be about to whip your junk out again,” I warned. “Because I’ve seen way too much of you for my liking.” “Oh I think you liked it just fine,” he countered and the heat that flooded my cheeks at his tone stopped me from raising any further argument on the subject. He stepped a little closer to me and I fought against the impulse to lean in. “Come on then, don’t keep me in suspense,” I demanded though a little voice in the back of my head wondered if I meant something else by that statement. Darius’s mouth hooked up at one side and he inclined his head to yet another door on the other side of the room. I followed him as he led the way through the manor to a grand atrium before opening the door onto a dark stairwell which led down to what must have been an underground chamber. I eyed him warily but at this point I was pretty sure he’d have attacked me already if he was going to. Darius Acrux may have been a lot of things but it seemed he was a man of his word; he’d promised to be nice to me tonight and that was what he was delivering. I’d have to keep an eye on the time though, at midnight his Cinderella spell might come undone and he’d turn back into an asshole shaped pumpkin. Lights came on automaticaly as we descended and at the foot of the stairs, he opened another door and led me out into into an underground parking lot. I eyed the row of flashy sports cars in every make and model imaginable but he didn’t pause by them, instead leading me to the far end of the lot. A smile tugged at my lips as I spotted the lineup of super bikes. They were all top of the range, ultra-sleek, ultra-beautiful speed machines. My fingers tingled with the desire to touch them as the tempting allure of adrenaline called to me. “You said you could ride,” Darius said, offering me a genuine smile. “So I thought maybe you’d like to see my collection.” Damn, the way he said ‘my collection’ made me want to punch the entitlement right out of him but I didn’t miss the fire burning in his eyes as he looked at the bikes. That was a passion I knew well. He was a sucker for my kind of temptation too. “Have you done any modifications on them?” I asked, reaching out to brush my fingers along the saddle of the closest red beauty. “They’re top of the line,” he said dismissively like I didn’t know what I was looking at. “They don’t need any mods.” I snorted derisively. So he liked to ride the pretty speed machines but he didn’t know how to work on them. “Figures pretty boy wouldn’t know how to get his hands dirty,” I teased. “Maybe the kinds of bikes you’re used to riding need work to make them perform better but this kind of quality doesn’t require any extras. Besides, I could just pay someone to do it for me even if they did.” “Of course you could. That’s not really the point though.” And he was wrong about the kinds of bikes I was used to riding. I spotted four models amongst his collection which I’d ridden within the last six months. The others could easily be mine with a little bit of time and a tool or two. Not that I felt the need to tell him that. “You wanna take one for a ride?” he offered. “You can test your supposed skill against mine; there’s a circuit to the west of the estate.” My eyes widened at that offer. I’d missed riding since coming to the Academy and I hadn’t really thought I’d be able to get out again any time soon. ...

When people know what to expect each and every time they do business with you—caring, knowledgeable, and competent employees that won’t let them walk away unhappy—they are more likely to return again with their funds and friends in tow. But if you’re seen as erratic and unpredictable—some days delivering on the service promise, and other days treating standards as “nice to” but not “need to” performance goals—it creates a sense of unease and distrust that has a corrosive effect on loyalty.

I suppose it's a matter of faith whether or not we choose our starting ground before we're born into this life. Some begin the journey on flat, grassy meadows and others at the base of a very steep mountain. One path, seemingly smooth, can make it nearly impossible for us to see the ditches and gullies along the way. The other, while painfully tough, can deliver what it promises: If you can navigate that path, you've developed the skills to scale Everest. It isn't fair on many accounts; it simply is. And assuredly, both paths include uncertain terrain ahead.

Be sincere. Do not promise anything that you cannot deliver. Be empathetic. Ask yourself what it is the other person really wants.

Camilla’s spine stiffened, but instead of arguing, she studied me clinically. “What if you can’t give me what I’m looking for?” “I’ve yet to have any complaints.” She scoffed, leaning her hip against the back of the chaise lounge. “How very typical of you. Every man I’ve been with thought the same, yet not one delivered on what he promised.” Intrigue and challenge whispered seductively to warp my intentions, attempting to justify the devious deeds lurking in my subconscious. I would not give in to their tempting lure. I would tend to Camilla to keep her safe, not to make myself the source of her damnation. Still, a small portion of my nature would need to be unleashed in order to keep her satisfied with our bargain. It would be a good practice in restraint, or so I tried to convince myself.

Rituals…I’m not really into that.” Harper just had to ask. “So all those humans who play with what they believe are satanic rituals—” “Purely irritate me. It’s like having a phone that constantly rings, and each caller is a telemarketer wanting to deliver an annoying spiel and then ask for something in return. And what do they promise me in exchange for whatever I may give them? Their souls. I already have their souls for the simple reason that they just sacrificed a virgin and drank her blood.

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To counter apathy, most change agents focus on presenting an inspiring vision of the future. This is an important message to convey, but it’s not the type of communication that should come first. If you want people to take risks, you need first to show what’s wrong with the present. To drive people out of their comfort zones, you have to cultivate dissatisfaction, frustration, or anger at the current state of affairs, making it a guaranteed loss. “The greatest communicators of all time,” says communication expert Nancy Duarte—who has spent her career studying the shape of superb presentations—start by establishing “what is: here’s the status quo.” Then, they “compare that to what could be,” making “that gap as big as possible.” We can see this sequence in two of the most revered speeches in American history. In his famous inaugural address, President Franklin D. Roosevelt opened by acknowledging the current state of affairs. Promising to “speak the whole truth, frankly and boldly,” he described the dire straits of the Great Depression, only then turning to what could be, unveiling his hope of creating new jobs and forecasting, “This great nation . . . will revive and will prosper. . . . The only thing we have to fear is fear itself.” When we recall Martin Luther King, Jr.’s, epic speech, what stands out is a shining image of a brighter future. Yet in his 16-minute oration, it wasn’t until the eleventh minute that he first mentioned his dream. Before delivering hope for change, King stressed the unacceptable conditions of the status quo. In his introduction, he pronounced that, despite the promise of the Emancipation Proclamation, “one hundred years later, the life of the Negro is still sadly crippled by the manacles of segregation and the chains of discrimination.” Having established urgency through depicting the suffering that was, King turned to what could be: “But we refuse to believe that the bank of justice is bankrupt.” He devoted more than two thirds of the speech to these one-two punches, alternating between what was and what could be by expressing indignation at the present and hope about the future. According to sociologist Patricia Wasielewski, “King articulates the crowd’s feelings of anger at existing inequities,” strengthening their “resolve that the situation must be changed.” The audience was only prepared to be moved by his dream of tomorrow after he had exposed the nightmare of today.

Daisy has a unique spirit,” Westcliff said. “A warm and romantic nature. If she is forced into a loveless marriage, she will be devastated. She deserves a husband who will cherish her for everything she is, and who will protect her from the harsher realities of the world. A husband who will allow her to dream.” It was surprising to hear such sentiment from Westcliff, who was universally known as a pragmatic and level-headed man. “What is your question, my lord?” Matthew asked. “Will you give me your word that you will not marry my sister-in-law?” Matthew held the earl’s cold black gaze. It would not be wise to cross a man like Westcliff, who was not accustomed to being denied. But Matthew had endured years of Thomas Bowman’s thunder and bluster, standing up to him when other men would flee in fear of his wrath. Although Bowman could be a ruthless, sarcastic bully there was nothing he respected more than a man who was willing to go toe-to-toe with him. And so it had quickly become Matthew’s lot in the company to be the bearer of bad tidings and deliver the hard truths that everyone else was afraid to give him. That had been Matthew’s training, which was why Westcliff’s attempt at domination had no effect on him. “I’m afraid not, my lord,” Matthew said politely. Simon Hunt dropped his cigar. “You won’t give me your word?” Westcliff asked in disbelief. “No.” Matthew bent swiftly to retrieve the fallen cigar and returned it to Hunt, who regarded him with a glint of warning in his eyes as if he were silently trying to prevent him from jumping off a cliff. “Why not?” Westcliff demanded. “Because you don’t want to lose your position with Bowman?” “No, he can’t afford to lose me right now.” Matthew smiled slightly in an attempt to rob the words of arrogance. “I know more about production, administration, and marketing than anyone else at Bowman’s…and I’ve earned the old man’s trust. So I won’t be dismissed even if I refuse to marry his daughter.” “Then it will be quite simple for you to put the entire matter to rest,” the earl said. “I want your word, Swift. Now.” A lesser man would have been intimidated by Westcliff’s authoritative demand. “I might consider it,” Matthew countered coolly, “if you offered the right incentive. For example, if you promise to endorse me as the head of the entire division and guarantee the position for at least, say…three years.” Westcliff gave him an incredulous glance. The tense silence was broken as Simon Hunt roared with laughter. “By God, he has brass ballocks,” he exclaimed. “Mark my words, Westcliff, I’m going to hire him for Consolidated.” “I’m not cheap,” Matthew said, which caused Hunt to laugh so hard that he nearly dropped his cigar again. Even Westcliff smiled, albeit reluctantly. “Damn it,” he muttered. “I’m not going to endorse you so readily—not with so much at stake. Not until I am convinced you’re the right man for the position.” “Then it seems we’re at an impasse.” Matthew made his expression friendly. “For now.

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Rush Limbaugh nailed it on his broadcast: “Obamacare is not about improved healthcare or cheaper insurance or better treatment or insuring the uninsured, and it never has been about that. It’s about statism. It’s about expanding the government. It’s about control over the population. It is about everything but healthcare.” Obamacare is just one part of the unwanted, unnecessary, unaffordable fundamental transformation of America hoisted upon us; its premise is unquestionable government control over a free people. Limbaugh’s message echoes that of early nineteenth-century minister William John Henry Boetcker: “You cannot strengthen the weak by weakening the strong. . . . You cannot build character and courage by taking away man’s initiative and independence. . . . You cannot help men permanently by doing for them what they could and should do for themselves.” Good leaders understand that the ills of our economy and our society won’t be solved by a bigger, more intrusive government. The answer to restoring America is to restore her values of freedom, hard work, and individual initiative. SWEET FREEDOM IN Action Today, get more informed about how big government is antithetical to America’s foundational principles. Work to elect leaders who promise (and then deliver!) to rein in government, repeal Obamacare, and return power to the people, who can make better decisions for themselves, their families, and their businesses than bureaucrats ever will.   DAY 92

I’d be hard-pressed to find a better start to a brand story than the one that chronicles the birth of “the people’s car,” the Tata Nano. The story goes that Ratan Tata, chairman of the well-respected Tata Group, was travelling along in the pouring rain behind a family who was precariously perched on a scooter weaving in and out of traffic on the slick wet roads of Bangalore. Tata thought that surely this was a problem he and his company could solve. He wanted to bring safe, affordable transport to the poor—to design, build, and sell a family car that could replace the scooter for a price that was less than $2,500. It was a business idea born from a high ideal and coming from a man with a track record in the industry, someone with the capability to innovate, design, and produce a high-quality product. People were captivated by the idea of what would be the world’s cheapest car. The media and the world watched to see how delivering on this seemingly impossible promise might pan out. Ratan Tata did deliver on his promise when he unveiled the Nano at the New Delhi Auto Expo in 2009, six years after having the idea. The hype around the new “people’s car” and the media attention it received meant that any mistakes were very public (several production challenges and safety problems were reported along the way). And while the general public seemed to be behind the idea of a new and fun Indian-led innovation, the number of Facebook likes (almost 4 million to date) didn’t convert to actual sales. It seemed that while Tata Motors was telling a story about affordability and innovating with frugal engineering (perhaps “lean engineering” might have worked better for them), the story prospective customers were hearing was one about a car that was cheap. The positioning of the car was at odds with the buying public’s perception of it. In a country where a car is an aspirational purchase, the Nano became symbolic of the car to buy if you couldn’t afford anything else. Since its launch in 2009, just over 200,000 Nanos have sold. The factory has the capacity to produce 21,000 cars a month. It turns out that the modest numbers of people buying the Nano are not the scooter drivers but middle-class Indians who are looking for a second car, or a car for their parents or children. The car that was billed as a “game changer” hasn’t lived up to the hype in the hearts of the people who were expected to line up and buy it in the tens of thousands. Despite winning design and innovation awards, the Nano’s reputation amongst consumers—and the story they have come to believe—has been the thing that’s held it back.

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{2} Neither did I but vacant seasons spend In this my scribble; nor did I intend But to divert myself in doing this From worser thoughts which make me do amiss. Thus, I set pen to paper with delight, And quickly had my thoughts in black and white. For, having now my method by the end, Still as I pulled, it came; and so I penned It down: until it came at last to be, For length and breadth, the bigness which you see. Well, when I had thus put mine ends together, I shewed them others, that I might see whether They would condemn them, or them justify: And some said, Let them live; some, Let them die; Some said, JOHN, print it; others said, Not so; Some said, It might do good; others said, No. Now was I in a strait, and did not see Which was the best thing to be done by me: At last I thought, Since you are thus divided, I print it will, and so the case decided. {3} For, thought I, some, I see, would have it done, Though others in that channel do not run: To prove, then, who advised for the best, Thus I thought fit to put it to the test. I further thought, if now I did deny Those that would have it, thus to gratify. I did not know but hinder them I might Of that which would to them be great delight. For those which were not for its coming forth, I said to them, Offend you I am loth, Yet, since your brethren pleased with it be, Forbear to judge till you do further see. If that thou wilt not read, let it alone; Some love the meat, some love to pick the bone. Yea, that I might them better palliate, I did too with them thus expostulate:-- {4} May I not write in such a style as this? In such a method, too, and yet not miss My end--thy good? Why may it not be done? Dark clouds bring waters, when the bright bring none. Yea, dark or bright, if they their silver drops Cause to descend, the earth, by yielding crops, Gives praise to both, and carpeth not at either, But treasures up the fruit they yield together; Yea, so commixes both, that in her fruit None can distinguish this from that: they suit Her well when hungry; but, if she be full, She spews out both, and makes their blessings null. You see the ways the fisherman doth take To catch the fish; what engines doth he make? Behold how he engageth all his wits; Also his snares, lines, angles, hooks, and nets; Yet fish there be, that neither hook, nor line, Nor snare, nor net, nor engine can make thine: They must be groped for, and be tickled too, Or they will not be catch'd, whate'er you do. How does the fowler seek to catch his game By divers means! all which one cannot name: His guns, his nets, his lime-twigs, light, and bell: He creeps, he goes, he stands; yea, who can tell Of all his postures? Yet there's none of these Will make him master of what fowls he please. Yea, he must pipe and whistle to catch this, Yet, if he does so, that bird he will miss. If that a pearl may in a toad's head dwell, And may be found too in an oyster-shell; If things that promise nothing do contain What better is than gold; who will disdain, That have an inkling of it, there to look, That they may find it? Now, my little book, (Though void of all these paintings that may make It with this or the other man to take) Is not without those things that do excel What do in brave but empty notions dwell.

Storms do come to our lives. What causes them? Sometimes other people cause them. In Acts 27 Paul got into a storm because the people in charge of the ship would not listen to the Word of God. Sometimes God causes the storm to test us and build us. In Matthew 14 Jesus sent His disciples directly into a storm to teach them an important lesson of faith. Sometimes we cause the storm by disobedience—we are like Jonah running away from God, and the only way He can bring us back is to send a storm. But the greatest storm that ever occurred was at Calvary. When the sun was blackened for three hours and God the Son was made sin for us, all of the waves and the billows of God’s judgment came upon Jesus on the cross. Because He weathered that storm, you and I can cry out to God. He can deliver us from the storms of life or take us through them, giving us the strength and courage we need. The psalmist promises, “He calms the storm, so that its waves are still. . . . So He guides them to their desired haven” (vv. 29–30).

The development of entitlement since the 1970s coincides exactly with a steady rise in personal debt. If you are entitled to a certain lifestyle then borrowing the money to fund it is simply claiming what is rightfully yours – and there is no obligation to pay it back. So the lender attempting to recover money is an ugly bully harassing an innocent victim. Attitudes to debt are a great example of how cultural conditioning can change: not so long ago debt was a sin, then an unpleasant necessity for buying a home, then the way to fund a deserved lifestyle and finally something so obviously good that only a fool would refuse it. At this stage the debt house of cards became so ridiculously huge that the removal of one card was almost enough to destroy the world’s financial systems. And, of course, everyone blamed the bankers for the disastrous consequences. Drag out the bankers and hang them! The problem with an overwhelming sense of entitlement is that it promises satisfaction but usually delivers its opposite. Entitlement encourages all three of Albert Ellis’s disastrous ‘musts’ – ’ I must succeed’, ‘Everyone must treat me well’, ‘The world must be easy’. And when none of these happens, the conclusion is not that the demands were unjustified but that malign, powerful, hidden forces are denying them. So the sense of entitlement becomes a sense of bitter grievance.

Why?” She didn’t elaborate, because she wasn’t really quite sure what she was asking. Amber eyes flashed, but didn’t waver. “I don’t know why. All I know is when I look at you I don’t want you to go.” It was the best answer, the safe answer. What woman wouldn’t want to hear those words from a man like him? Two days ago, it would have satisfied her. But two days ago, she hadn’t climbed out the church window. “As soon as my car’s fixed, I’m going back to Chicago.” It was a statement. A promise. The laziness slid off him as he sat forward and placed his elbows on the table, nodding slowly. “It makes sense to leave now,” she said. Another statement of the obvious. A razor-sharp cut of a glance. “Sometimes you just have to fuck common sense and go with your gut.” Her heartbeat kicking up a notch, she shifted in her chair. “I shouldn’t.” “No, you shouldn’t.” The low, heated rumble of his voice made her breathless. “But you’re going to anyway.” The words were delivered as fact without even a hint of entreaty. So why didn’t she feel coerced? Spine straight, she stuck out her chin. “If I stay, I insist on doing things my way.” He scrubbed a hand over his jaw, studying her with a pensive look. Probably wondering what he could get away with. “I have some conditions.” “You’re not in a place to negotiate,” she said, her tone taking on a slightly haughty edge that held no real ice. “Neither are you, Princess,” he said, his voice laced with the first traces of genuine amusement. The

All girls love the idea of Almack’s. They spend the majority of their early years envisioning exactly what their first evening there will be like. They go all starry-eyed about the ruddy place, imagining just who will be the first man to steal their hearts.” “Not these girls,” piped in Ella. “I, for one, have no interest at all in having my heart stolen,” Alex interjected, ire rising. Gavin leaned back in his chair and studied the trio of girls, taking note of Alex’s rising temper. “To be honest, Nick, I’d be surprised to hear these three speaking of having their hearts stolen…with an attitude like this…I’m guessing this lot is much more interested in who will be the first man to have his heart stolen—they don’t seem the wall-flower type.” Alex exploded in irritation. “Why is it that men believe that all women care to think about is the trappings of romance and love? You really don’t consider the possibility that there’s anything more to us, do you?” The boys looked at each other and turned to the girls with expressions that clearly articulated the answer to her question—rendering words unnecessary. “Fools,” Alex mumbled under her breath. “In actual fact, gentlemen, I think we’d all much prefer to steer clear of heart stealing of any kind, victim or perpetrator,” Alex continued. “Of course, you lot wouldn’t understand that. You’re never going to be forced into dancing with some namby-pamby so your mothers can feel better about your marriage prospects.” Will snorted in laughter. “Spoken like someone who has never been to a ball with our mother. I promise you, Alex, as difficult as she can be with you, she’s just as impossible with us. The duchess wants a wedding…any wedding will do.” Gavin joined in. “I second that. Last season our mothers aligned against me—I thought for sure I was done for. I danced scores of quadrilles with any number of desperate young ladies before I realized it would be smart for me to beg off attending balls altogether.” His tone turned thoughtful. “I had planned on doing the same this year…but seeing Alex take London by storm just might be entertaining enough to drag me to a society gathering or two.” “Be careful what you ask for, Blackmoor,” Nick interjected. “It is I who has been forced to play partner to her during her dancing lessons. She’s not the most graceful of ladies.” “Nor the lightest. Mind your toes, chap.” Kit, as usual, delivered his barb with an impish grin thrown in the direction of an increasingly irritated Alex. With a chuckle, Will interjected, “Ah, well, as brothers, we can rest easy from the fate of Alex’s clumsiness. We’ll never have to dance with her again. Wednesday evening, she shall be loosed upon the men of London. I’m sure someone in the mix won’t mind partnering her.” With an exasperated groan, Alex leveled her gaze at the men in the room. “Well, I console myself with this: No matter who I end up having to dance with, he can’t be more boorish than you three oafs. Lord save your future wives.

13 Simple Ways to Deliver Service Beyond Self 1. Make it Easy for People to Do Business with You. 2. Be an Awesome, Sincere Listener. 3. Listen to Customers’ Words and tone of voice, body language, and how they feel. Ask questions, listen, and meet them on their level. Explain, guide, educate, assist and do what is necessary to help them get the information they need to fully understand regarding their question or issue. 4. Show Enthusiasm. Greet customers with genuine interest. Give them your best. Think, act, and talk with positive enthusiasm and you will attract positive results. Your attitude is contagious! 5. Identify and Anticipate Needs. Most customer needs are more emotional rather than logical. 6. Under Promise & Over Deliver. Apply the principle of “Service Beyond Self” . . . give more than expected. Meet and exceed their expectations. If you can’t serve their needs, connect them with whoever can. 7. Make them Feel Important. Our deepest desire is to feel important. People rarely care how much you know until they know how much you care. Use their names, find ways to compliment them—and be sincere. 8. Take Responsibility for their Satisfaction. Do whatever is necessary to help them solve their problems. Let them know that if they can’t find answers to their questions to come back to you for help. 9. Treat your TEAM well. Fellow colleagues are your internal customers and need a regular dose of appreciation. Thank them and find ways to let them know how important they are. Treat your colleagues with respect; chances are they will have a higher regard for customers. 10. Choose an Attitude of Gratitude. Gratitude changes your perspective and helps you appreciate the good rather than simply taking it for granted. 11. Perform, Provide and Follow-Up. Always perform or provide your service in a spirit of excellence and integrity. If you say you’re going to do something—DO IT! There is tremendous value in being a resource for your customer. If you can help them to succeed, they are more likely to help you succeed. 12. Use Gracious Words. "Thank you, thank you very much.

12 Simple Ways to Deliver Service Beyond Self 1. Make it Easy for People to Do Business with You. 2. Be an Awesome, Sincere Listener. 3. Listen to Customers’ Words and tone of voice, body language, and how they feel. Ask questions, listen, and meet them on their level. Explain, guide, educate, assist and do what is necessary to help them get the information they need to fully understand regarding their question or issue. 4. Show Enthusiasm. Greet customers with genuine interest. Give them your best. Think, act, and talk with positive enthusiasm and you will attract positive results. Your attitude is contagious! 5. Identify and Anticipate Needs. Most customer needs are more emotional rather than logical. 6. Under Promise & Over Deliver. Apply the principle of “Service Beyond Self” . . . give more than expected. Meet and exceed their expectations. If you can’t serve their needs, connect them with whoever can. 7. Make them Feel Important. Our deepest desire is to feel important. People rarely care how much you know until they know how much you care. Use their names, find ways to compliment them—and be sincere. 8. Take Responsibility for their Satisfaction. Do whatever is necessary to help them solve their problems. Let them know that if they can’t find answers to their questions to come back to you for help. 9. Treat your TEAM well. Fellow colleagues are your internal customers and need a regular dose of appreciation. Thank them and find ways to let them know how important they are. Treat your colleagues with respect; chances are they will have a higher regard for customers. 10. Choose an Attitude of Gratitude. Gratitude changes your perspective and helps you appreciate the good rather than simply taking it for granted. 11. Perform, Provide and Follow-Up. Always perform or provide your service in a spirit of excellence and integrity. If you say you’re going to do something—DO IT! There is tremendous value in being a resource for your customer. If you can help them to succeed, they are more likely to help you succeed. Use Gracious Words. "Thank you, thank you very much.

Do the right thing, deliver what you promised, and be consistent in the way you do it no matter what.

What about ‘The Girl I Left Behind’?” Abigail suggested. “I found the music in the piano bench.” She had heard that when soldiers used to leave the post, heading for battle, the company band would play that song. Oliver shook his head. “I don’t want to leave my girl behind. I want her by my side.” He gave Abigail a look so filled with longing that a lump formed in her stomach. Oh no, Oliver. You don’t mean it. You know I’m not your girl, and I won’t ever be. Oblivious to the thoughts that set Abigail’s insides churning, Charlotte nodded vigorously. “That shouldn’t stop us from singing it,” she insisted. “It’s a pretty song.” And it was. Were it not for her concerns that Oliver wanted something she could not give, Abigail could have spent hours listening to him and her sister, for their voices blended beautifully. At the end of the evening, Abigail accompanied Oliver to the door. Though she hoped he would simply say good night as he had before, the way he cleared his throat and the uneasiness she saw on his face made Abigail fear that her hopes would not be realized. Perhaps if she kept everything casual, he would take the cue. “Thank you for coming,” she said as they walked onto the front porch. “Charlotte always enjoys your duets.” “And you?” They were only two words, but Oliver’s voice cracked with emotion as he pronounced them. Please, Oliver, go home. Don’t say something you’ll regret. Though the plea was on the tip of her tongue, Abigail chose a neutral response. “I enjoy listening to both of you.” Oliver stroked his nose in a gesture Abigail had learned was a sign of nervousness. “That’s not what I meant. I hope you enjoy my company as much as I do yours. I look forward to these visits all day.” His voice had deepened, the tone telling Abigail he was close to making a declaration. If only she could spare him the inevitable pain of rejection. “It’s good to have friends,” she said evenly. Oliver shook his head. “You know I want to be more than your friend. I want to marry you.” “I’m sorry.” And she was. Though Ethan claimed Oliver bounced back from rejection, she hated being the one to deliver it. “You know marriage is not possible. Woodrow . . .” Abigail hesitated as she tried and failed to conjure his image. “Woodrow isn’t here.” Oliver completed the sentence. “I am. I lo—” She would not allow him to continue. While it was true that Oliver’s visits helped lift Charlotte’s spirits and filled the empty space left by Jeffrey’s absence, Abigail could not let him harbor any false hopes. “Good night, Lieutenant Seton.” Perhaps the use of his title would tell him she regarded him as a friend, nothing more. What appeared to be sadness filled Oliver’s eyes as his smile faded. “Is there no hope for me?” Abigail shook her head slowly. “I’m afraid not.” He stood for a moment, his lips flattened, his breathing ragged. At last, he reached out and captured her hand in his. Raising it to his lips, Oliver pressed a kiss to the back. “Good night, Miss Harding,” he said as he released her hand and walked away.

In Hebrews 12:2, 'the race set before us' is not a sprint but a marathon. We are promised popularity, ease, and fun if we will pursue the lifestyles presented to us by the world. We are promised easy credit, 250 channels, unlimited minutes, all you can eat, no-fault divorce, free wireless, confidential abortions, and safe sex. Those are the 'joys set before us' by the world, and most people trust these promises to deliver joy apart from God. But notice what is happening. The pursuit of the excellence of Jesus Christ is replaced by the pursuit of the lifestyles of the rich and famous. The knowledge of Jesus Christ is replaced with the ratings of what or who is most popular, and self-control is traded for self-indulgence. Consequently, there is no foundation for endurance. Even God's people quit jobs and marriages at the same rate as the world. More tragically, many of God's people quit trusting God. They have been stripped of Christian character.

This is why Paul writes so pointedly in Colossians 2:8, “See to it that no one takes you captive through hollow and deceptive philosophy, which depends on human tradition and the basic principles of this world and not on Christ.” The world’s philosophy is deceptive because it cannot deliver what it promises. It may be well researched and logically presented, but it is not centered on Christ. Because sin (the condition) is what is wrong, true hope and help can only be found in him. Any other answer will prove hollow.

You Are Not Alone Because he has set his love upon Me, therefore will I deliver him; I will set him on high, because he . . . [has a personal knowledge of My mercy, love, and kindness—trusts and relies on Me, knowing I will never forsake him]. PSALM 91:14 God wants you to know you are not alone. Satan wants you to believe you are all alone, but you are not. He wants you to believe no one understands how you feel, but that is not true. In addition to God being with you, many believers know how you feel and understand what you are experiencing mentally and emotionally. As God’s child, you can claim His wonderful promises. No matter what you are facing or how lonely you may feel, know that you are not alone. As you meditate on God tonight, draw strength and encouragement from knowing He is always faithful and He will never forsake you.

Get Out Of Legal Trouble By Finding A Great Medical Malpractice Lawyer In Baltimore You will save on legal costs when you're taking the time to effectively ensure that your medical malpractice lawyer knows what you need. Your lawyer ought to be well versed on how to get the best outcome for your case. Take these factors into consideration the next time you are searching for the right attorney. Dependable attorneys are famous for having comprehensive, detailed interviews with their clients. The questions, though they might seem excessive, can help the medical malpractice lawyer in learning more about you before going into the courtroom, which will ultimately allow him to offer you the very best representation that they could. Whether it is from a book, online, or through questioning, any attorney worth his salt is usually out to learn more info. You have to find a new attorney immediately if the one you have is uninterested in your case and only asks a few pointless questions. Law firms and independent attorneys are like all other business - they can acquire clients through deception. Look for proof when an attorney claims his work is exceptional in order to validate it. Perform a comprehensive background check to understand their case history, their performance in college and the type of reputation that they've. Online reviews can also help you determine if the legal consultant delivered on his or her promises. There's nothing more important in the attorney-client relationship than good communication. A good, dependable medical malpractice lawyer can make sure that you have a clear understanding of any details they provide. The percentage of winning grows higher when your legal consultant understands and has all the info they need to win your case. Excellent interactions between you and your lawyer are vital to winning your case. When working with a legal consultant, be very specific about what type of attorney you want to hire. You'll need to find a legal consultant that specializes in the kind of law that governs your legal case. Find attorneys who have had success in similar cases. Call for a consultation in order to understand more about the attorney and what other skills or experience they possess in the field your legal case falls under. A medical malpractice lawyer who lacks moral character won't be up front about their ability to represent you. That attorney must be willing to inform you in the event that one is not able to handle your legal case in some way. Be really careful never to fall for attorneys who make false reports about past accomplishments. There are a few attorneys who'll need to work your legal case just to receive that new experience.

But, win or lose, it isn’t in me to promise what I can’t deliver. When you go to your caucus site on Tuesday, I want you to think about the promises the other candidates have made, and my lack of promises, and ask yourself, do I want one of the guys who’s confident he can turn this country around on a dime, or do I want the guy who isn’t so confident, and therefore will be asking questions and making objective analyses every step of the way? Evaluate that by whatever measure you choose.” An

FEBRUARY 5 I WILL REBUKE YOUR ENEMIES WITH FLAMES OF FIRE LET YOUR HEART rejoice, for I have promised that my faithful servants will flourish like grass, and I will extend My hand to bestow blessings on My servants. But I will show My fury to My enemies and to those who oppress My servants. Do not fear that you will be overcome by your enemies, for I will rebuke your enemies with flames of fire. Stand boldly before your enemies and tell them: “This is what the Sovereign LORD says: I am about to set fire to you, and it will consume all your trees, both green and dry. The blazing flame will not be quenched, and every face from south to north will be scorched by it. Everyone will see that that I the LORD have kindled it; it will not be quenched.” ISAIAH 66:14–16; EZEKIEL 20:47–48, NIV Prayer Declaration Let Your flame come and burn up all my enemies, Lord—all those who seek to bring oppression and captivity to Your followers. Let Your holy fire burn them until none of their wickedness remains. Let them not be able to deliver themselves from the power of Your flames.

What is the book (or books) you’ve given most as a gift, and why? Or what are one to three books that have greatly influenced your life? When I give a book, I always try to find something that I loved, and most important, speaks to the person’s dreams, yearnings, or challenges they are facing. For friends who have faced or are facing cancer, I often give them The Emperor of All Maladies: A Biography of Cancer by Siddhartha Mukherjee, because this beautifully written book weaves together science and story so elegantly, and helped me understand cancer—the history, causes, and innovative treatment—when my son had cancer. For new cooks I give Mark Bittman’s How to Cook Everything because it delivers exactly what it promises! For New York City geeks—and I know a lot of them—I gave Nonstop Metropolis by Rebecca Solnit. For a great novel that I have read three times, Anna Karenina by Leo Tolstoy. For young women, I get The Second Sex by Simone de Beauvoir, which I read when I was studying in Paris. “One is not born, but rather becomes, a woman.” And for those who struggle with productivity and taking control of their lives, The 4-Hour Workweek, of course!

A brand is a promise that you make to an audience. A personal brand is the promise you make to potential employers — what will you deliver if you are hired?

The first truth is that at least half of our ideas are just not going to work. There are many reasons for an idea to not work out. The most common is that customers just aren't as excited about this idea as we are. So, they choose not to use it. Sometimes they want to use it and they try it out, but the product is so complicated that it's simply more trouble than it's worth, so users again choose not to use it. Sometimes the issue is that customers would love it, but it turns out to be much more involved to build than we thought, and we decide we simply can't afford the time and money required to deliver it. So, I promise you that at least half the ideas on your roadmap are not going to deliver what you hope. (By the way, the really good teams assume that at least three quarters of the ideas won't perform like they hope.)