Credibility Gap Quotes

A person has integrity when there is no gap between intent and behavior…when he or she is whole, seamless, the same—inside and out. I call this “congruence.” And it is congruence—not compliance—that will ultimately create credibility and trust.

If you know something without having lived it, your audience experiences a credibility gap.

If it is the function of the public realm to throw light on the affairs of men by providing a space of appearances in which they can show deed and word, for better and worse, who they are and what they can do, then darkness has come when this light is extinguished by "credibility gaps" and "invisible government" by speech that does not disclose what is but sweeps it under the carpet, by exhortations, moral and otherwise, that, under the pretext of upholding old truths, degrade all truth to meaningless triviality

The ugly truth is that Wallace had never even bothered to understand the problems—much less come up with any honest solutions—but “the Fighting Little Judge” has never lost much sleep from guilt feelings about his personal credibility gap. Southern politicians are not made that way. Successful con men are treated with considerable respect in the South. A

until the very moment when catastrophe overtook everything and everybody, it was covered up not by realities but by the highly efficient talk and double-talk of nearly all official representatives who, without interruption and in many ingenious variations, explained away unpleasant facts and justified concerns. When we think of dark times and of people living and moving in them, we have to take this camouflage, emanating from and spread by “the establishment”—or “the system,” as it was then called—also into account. If it is the function of the public realm to throw light on the affairs of men by providing a space of appearances in which they can show in deed and word, for better and worse, who they are and what they can do, then darkness has come when this light is extinguished by “credibility gaps” and “invisible government,” by speech that does not disclose what is but sweeps it under the carpet, by exhortations, moral and otherwise, that, under the pretext of upholding old truths, degrade all truth to meaningless triviality.

Figure 2.2: Model of the leader's agenda (leadership content) based on the definition of leadership. Establish a system to assign credible, challenging goals to everyone. Goals should be based on previously identified gaps (see item 4.5). Promote the team's mastery

Loose and easy language about equality, resonant resolutions about brotherhood fall pleasantly on the ear, but for the Negro there is a credibility gap he cannot overlook. He remembers that with each modest advance the white population promptly raises the argument that the Negro has come far enough. Each step forward accents an ever-present tendency to backlash. This characterization is necessarily general. It would be grossly unfair to omit recognition of a minority of whites who genuinely want authentic equality. Their commitment is real, sincere, and is expressed in a thousand deeds. But they are balanced at the other end of the pole by the unregenerate segregationists who have declared that democracy is not worth having if it involves equality. The segregationist goal is the total reversal of all reforms, with reestablishment of naked oppression and if need be a native form of fascism. America had a master race in the antebellum South. Reestablishing it with a resurgent Klan and a totally disenfranchised lower class would realize the dream of too many extremists on the right.

We have seen that imagining an act engages the same motor and sensory programs that are involved in doing it. We have long viewed our imaginative life with a kind of sacred awe: as noble, pure, immaterial, and ethereal, cut off from our material brain. Now we cannot be so sure about where to draw the line between them. Everything your “immaterial” mind imagines leaves material traces. Each thought alters the physical state of your brain synapses at a microscopic level. Each time you imagine moving your fingers across the keys to play the piano, you alter the tendrils in your living brain. These experiments are not only delightful and intriguing, they also overturn the centuries of confusion that have grown out of the work of the French philosopher René Descartes, who argued that mind and brain are made of different substances and are governed by different laws. The brain, he claimed, was a physical, material thing, existing in space and obeying the laws of physics. The mind (or the soul, as Descartes called it) was immaterial, a thinking thing that did not take up space or obey physical laws. Thoughts, he argued, were governed by the rules of reasoning, judgment, and desires, not by the physical laws of cause and effect. Human beings consisted of this duality, this marriage of immaterial mind and material brain. But Descartes—whose mind/body division has dominated science for four hundred years—could never credibly explain how the immaterial mind could influence the material brain. As a result, people began to doubt that an immaterial thought, or mere imagining, might change the structure of the material brain. Descartes’s view seemed to open an unbridgeable gap between mind and brain. His noble attempt to rescue the brain from the mysticism that surrounded it in his time, by making it mechanical, failed. Instead the brain came to be seen as an inert, inanimate machine that could be moved to action only by the immaterial, ghostlike soul Descartes placed within it, which came to be called “the ghost in the machine.” By depicting a mechanistic brain, Descartes drained the life out of it and slowed the acceptance of brain plasticity more than any other thinker. Any plasticity—any ability to change that we had—existed in the mind, with its changing thoughts, not in the brain. But now we can see that our “immaterial” thoughts too have a physical signature, and we cannot be so sure that thought won’t someday be explained in physical terms. While we have yet to understand exactly how thoughts actually change brain structure, it is now clear that they do, and the firm line that Descartes drew between mind and brain is increasingly a dotted line.

The histories of justice and liberty have often been written. Not so that of equality, which, so far has failed to find its proper biographer. There seems to be no equivalent to Plato's On Justice (better known as The Republic) or to John Stuart Mill’s On Liberty. That is strange, for equality is quite as important as the other two. Never has this been more true than in our own day. On one hand, we are inundated by volumes that warn us of the dangers of growing socio-economic gaps and by movements that protest against those gaps.[1] On the other, equality’s opposite, discrimination, has not only become taboo but is being used as a lever for all kinds of social reforms, credible and incredible alike.

Suppose that Art is a real hothead. If Bud rats on him, Art will be so enraged that nothing will stop him from killing Bud, even if he has to wait ten years, and even if he has to chase Bud to the ends of the earth. If Bud knows of Art’s vengeful nature, then Bud has a strong incentive not to rat on him. Thus, by being vengeful, and being known for it, Art can be his own robotic hit man, incentivizing others to cooperate with him through his high-flying, credible threats. Of course, being vengeful can be very costly. Art could lose everything if he does, in fact, devote his life to exacting vengeance on Bud. Still, if all goes well, Art will never actually need to go after Bud, because people like Bud won’t dare cross him. Thus, the emotions that fuel vengeful behaviors are, or can be, a kind of rational irrationality. They serve our interests by publicly committing us to doing things that are not in our own interest. We

My information on that conference is second-hand, but the key conversation at the conference was quoted as follows:      •  Malta group: “We haven’t been able to stabilize the diborane-acetylene product. How do you people do it?”      •  Niagara Falls group: “We couldn’t. Our stuff wasn’t stable either.”      •  Malta group: “Good grief! Why didn’t you tell us?”      •  Niagara Falls group: “You never asked.” Instances like this, of course, account for the credibility gap that sometimes exists between chemists and chemical engineers.

Witnesses to his whoppers realized that Reagan was not lying but had persuaded himself of the validity of his tales. “He finds it next to impossible to say anything that is not in some crucial way untrue,” wrote the journalist Jack Beatty. “It’s not a credibility gap, for there is no evidence of cynical or even conscious duplicity. The President is so far out of touch that it amounts to a reality gap.” Still, listeners were often dumbfounded. His daughter Patti said, “He has the ability to make statements that are so far outside the parameters of logic that they leave you speechless.” John Sloan, author of The Reagan Effect, has written: “In Reagan’s mind, unpleasant facts could be avoided; contradictions could be denied; anecdotes could overcome facts; movie illusions could substitute for history; unpleasant realities could be blamed on a hostile press.” His fictions mattered little, though, for after a generation of assassination and scoundrelry the media decided—consciously or unconsciously—to feature his presidency as a success story and to brush aside inconvenient particulars. “Ronald Reagan,” observed the political scientist James David Barber, “is the first modern President whose contempt for the facts is treated as a charming idiosyncrasy.” In London, a writer in the Observer commented: “His errors glide past unchallenged. At one point … he alleged that almost half the population gets a free meal from the government each day. No one told him he was crazy. The general message of the American press is that, yes, while it is perfectly true that the emperor has no clothes, nudity is actually very acceptable this year.

This adaptive capacity is the crucial leadership element for a changing world (see fig. 7.1). While it is grounded on the professional credibility that comes from technical competence and the trust gained through relational congruence, adaptive capacity is also its own set of skills to be mastered. These skills include the capacity to calmly face the unknown to refuse quick fixes to engage others in the learning and transformation necessary to take on the challenge that is before them to seek new perspectives to ask questions that reveal competing values and gaps in values and actions to raise up the deeper issues at work in a community to explore and confront resistance and sabotage to learn and change without sacrificing personal or organizational fidelity to act politically and stay connected relationally to help the congregation make hard, often painful decisions to effectively fulfill their mission in a changing context This capacity building is more than just some techniques to master. It’s a set of deeply developed capabilities that are the result of ongoing transformation in the life of a leader.

Whether it’s a one-off, like a job interview, or something long-term, such as an idea or product or business you’re trying to get going – ask yourself: where’s the credibility gap? Then you can work up ways to address that.

Harriet had been only too right about Wilfrid. She had spent portions of four days in altering and humanizing Wilfrid, and today, after a distressful morning with him, had reached the dismal conclusion that she would have to rewrite the whole thing from the beginning. Wilfrid’s tormented humanity stood out now against the competent vacuity of the other characters like a wound. Moreover, with the reduction of Wilfrid’s motives to what was psychologically credible, a large lump of the plot had fallen out, leaving a gap through which one could catch glimpses of new and exciting jungles of intrigue.

Our results lend scientific support to a frequent claim voiced by women, sometimes dismissed as paranoia: that people would have listened to her impassioned argument, had she been a man' (Salerno & Peter-Hagene p. 11). Participants were more likely to doubt their initial judgments after hearing what an angry male holdout had to say, but were more confident in their own judgments after reading the angry woman’s arguments. Everything in the two conditions was the same—except the holdout’s gender. As Salerno and Peter-Hegene observed (p. 9), 'Expressing anger created a gender gap in influence that did not exist before the holdout started expressing anger or when the holdouts expressed fear or no emotion.' This effect was specific to anger, not fear. Further analyses revealed the reason for this gender gap: Participants regarded an angry woman as more emotional, which made them more confident in their own opinion (and dismissive of hers) . . . For men, on the other hand, expressing anger made them seem more credible, which, in turn, led participants to become less confident in their own verdict. The Hillarys of the world may feel the need to keep stifling their anger when people ask annoying questions, while the Donalds can let their rants go unchecked. And the ordinary woman who wishes to be heard may have to suppress her passion, no matter how strongly she feels about her point of view.

for such nuance, and he knew that being dissociated from schizophrenia merely by degree could be fatal for his credibility. There was nothing he could do, though, so he rose again from the couch, muted the TV, and elected to do the only productive thing he could think of. With a new-found determination, Dan fetched the folder from under his bed and lifted out the unreadable German letter. All of the talk about wartime activity led Dan to think that this letter might be from the 1940s. It would almost explain the stupid writing, he thought. With that in mind he ran each of the letter’s pages through his scanner and looked at the images on his computer, zoomed to a size that helped him identify some of the calligraphic touches as particular letters. The first complete word Dan found — aided initially by the umlaut — was, ominously, Führer. He then successfully identified a few more words from the first page, becoming quite good at spotting instances of “ein” and “eine”. Further progress was hard to come by, though, and Dan soon couldn’t help but feel like he was running through treacle; getting nowhere despite applying himself totally. Dan looked at the time in the top corner of his computer’s screen and did a double take when he saw that more than 90 minutes had passed since he turned it on. He saved his annotated progress and decided to call it a night. The computer chimed as it powered off, which struck Dan as odd, but he shrugged it off. As he walked to turn off the TV — now replaying Billy Kendrick’s tenacious interview from immediately after Richard’s press conference — Dan heard the chime again. Doorbell, he realised. Dan stayed still. In the unlikely event that Mr Byrd had come to check on him this late, he would say so. He usually called through the door. No voice came. After a long gap that left Dan thinking that the caller had gone, he heard three rushed knocks on the window. “Dan McCarthy,” the visitor shouted at the glass. The high-pitched voice sounded vaguely familiar but was heavily muffled by the window. Beginning to realise that the visitor wasn’t going away any time soon, Dan walked towards the door. When he got there he heard footsteps on the other side, and then someone lowering themselves to the ground. “Dan McCarthy!” a chirpy voice called through the gap at the bottom of his door. He recognised it now. After a few seconds, Dan opened the door and saw a smartly dressed young woman crouched to the ground with her head on his doormat. She jumped to her feet, smiling warmly. “Dan McCarthy,” she said, holding out her hand. “Emma Ford. From the phone, remember?

We might be excused our ignorance in this case, because ocean-atmosphere systems are, after all, almost inconceivably complex. Less easy to excuse is our astounding lack of knowledge of much more visible features of our planet’s natural resources and ecology—features that have a direct impact on our well-being. For instance, we know surprisingly little about the state of the planet’s soils. While we have good information for some areas, like the Great Plains of the United States, soil data are sketchy for vast tracts of Africa, Asia, and Latin America, where billions of people depend directly on agriculture for survival. So we can’t accurately judge how badly we’ve degraded these soils through overuse and poor husbandry, though we do have patchy evidence that the damage is severe and getting worse in many places.18 Similarly, despite extensive satellite photography, our estimates of the rate and extent of tropical deforestation are rudimentary. We know even less about the natural ecology and species diversity inside these forests, where biologists presume most animal and plant species live. As a result, credible figures on the number of Earth’s species range from 5 to 30 million.19 And when it comes to broader questions—questions of how all these components of the planet’s ecology fit together; how they interact to produce Earth’s grand cycles of energy, carbon, oxygen, nitrogen, and sulfur; and how we’re perturbing these components and cycles—we find a deep and pervasive lack of knowledge, with unknown unknowns everywhere. Our ignorance, for all practical purposes, knows no bounds.

If Xi personally accepts Maoism, we should not be surprised he believes his Maoist campaign is popular across Chinese society. “Today’s Chinese leadership—under pressure from rising expectations, social dislocation, and popular discontent—again finds itself trying to bridge a credibility gap with the Chinese public,” write Evan Feigenbaum and Damien Ma in Foreign Affairs.

Police recording of false allegations of rape: "The data on the pro formas limit the extent to which one can assess the police designations, but their internal rules on false complaints specify that this category should be limited to cases where either there is a clear and credible admission by the complainants, or where there are strong evidential grounds. On this basis, and bearing in mind the data limitations, for the cases where there is information (n=144) the designation of false complaint could be said to be probable (primarily those where the account by the complainant is referred to) in 44 cases, possible (primarily where there is some evidential basis) in a further 33 cases, and uncertain (including where victim characteristics are used to impute that they are inherently less believable) in 77 cases. If the proportion of false complaints on the basis of the probable and possible cases are recalculated, rates of three per cent are obtained, both of all reported cases (n=67 of 2,643), and of those where the outcome is known (n=67 of 2,284). Even if all those designated false by the police were accepted (a figure of approximately ten per cent), this is still much lower than the rate perceived by police officers interviewed in this study. A question asked of all of them was how they assessed truth and falsity in allegations and within this, 50 per cent (n=31) further discussed the issue of false allegations." A gap or a chasm?: attrition in reported rape cases.

Your words and actions must match to build your character. Any gap in those will put a dent in your credibility. Be a man of your words.

Glamour cannot exist without personal social envy being a common and widespread emotion. The industrial society which has moved towards democracy and then stopped half way is the ideal society for generating such an emotion. The pursuit of individual happiness has been acknowledged as a universal right. Yet the existing social conditions make the individual feel powerless. He lives in the contradiction between what he is and what he would like to be. Either he then becomes fully conscious of the contradiction and its causes, and so joins the political struggle for a full democracy which entails, amongst other things, the overthrow of capitalism; or else he lives, continually subject to an envy which, compounded with his sense of powerlessness, dissolves into recurrent day-dreams. It is this which makes it possible to understand why publicity remains credible. The gap between what publicity actually offers and the future it promises, corresponds with the gap between what the spectator-buyer feels himself to be and what he would like to be. The two gaps become one; and instead of the single gap being bridged by action or lived experience, it is filled with glamorous daydreams.

He was, in fact, so deeply and widely mistrusted at college that the nickname he bore during all his years there was “Bull” (for “Bullshit”) Johnson. Most significant, perhaps, the dislike and distrust of him extended beyond politics. As President, Lyndon Johnson would be accused of lying to the American people. When he was a college student, his fellow students (who used his nickname to his face: “Hiya, Bull,” “Howya doin’, Bull?”) believed not only that he lied to them—lied to them constantly, lied about big matters and small, lied so incessantly that he was, in a widely used phrase, “the biggest liar on campus”—but also that some psychological element impelled him to lie, made him, in one classmate’s words, “a man who just could not tell the truth.” Credibility gap as well as Great Society are foreshadowed in

The coordinated market economies of continental Europe and Japan unintentionally hurt women when they protected labor from layoffs, because women cannot compete with men in committing credibly to human capital accumulation over long careers. Although female political representation tends to be higher in these countries than in the district-based systems of liberal market economies, gender-friendly policies have not yet made much of a dent in many outcomes of concern to women, such as female employment, the gender wage gap, male share of household work, and the ability to have children without negative career effects.