Copier Sales Quotes

As my dad and I entered the tenth local shop that afternoon, I felt my muscles go tight with a full body cringe. He’d just asked to speak to the manager in an Israeli accent as thick as hummus. Sounding identical to Arnold Schwarzenegger. “I don’t get it.” His voice boomed enthusiastically after he was introduced to the store’s boss. “You live in greatest country in world, and you have greatest business in sector, but you still have a crappy copier. Why? I must help you. Here, I gave much better, let me show!” His pitch would be met with a rejection. And then another rejection. Countless rejections. Rinse and repeat. Every. Damn. Day. But then, invariably, inevitably, a hard-won success. This particular day was glorious, though. Absolutely glorious. He sold two copiers in one day! So Dad said let’s go celebrate and grab some burritos! “Why you look so sad, Noah?” he said as we sat down to eat. Although I should have been riding on the adrenaline of my dad’s glorious day, something felt wrong. Despite his ultimate success, the process of getting there felt demoralizing and pointless. I shook my head. “So many noes. No, no, no, no. All day. Doesn’t it make you want to quit?” I asked. My dad replied with something that would change my life: “Love rejections! Collect them like treasure! Set rejection goals. I shoot for a hundred rejections each week, because if you work that hard to get so many noes, my little Noah’le, in them you will find a few yeses, too.” Maybe that’s why he named me NO-ah, to remind me of this daily to keep going. Love rejections?! Set rejection goals?! My dad reframed rejection as something desirable—so you feel good when you get it. He was saying aim for rejection! It was suddenly clear to me why my dad was never afraid to ask anyone anything—and why he pushed for a hundred rejections a week: the upside of asking is unlimited and the downside is minimal. And he was right! “What’s the worst that can happen?” he’d say whenever I cringed at someone turning him down. “So they said no. Who cares! And the upside of making sales is unlimited.

Top-performing salespeople tend to be productively selfish with their time. They have no trouble abruptly ending a conversation with a time-wasting associate. When the top sales hunter finds the copy machine jammed, he doesn’t open the cabinet and start reading the maze of directions. He kicks the copier door and yells for someone to get the damn thing unjammed because he has a major proposal to get out today.

The introduction to the Internet version by Wes Penre, dated December 14 2003, says in part:- "TOP SECRET: Silent Weapons for Quiet Wars, An introductory Programming Manual," was uncovered quite by accident on July 7th, 1986 when an employee of Boeing Aircraft Co. purchased a surplus IBM copier for scrap parts at a sale, and discovered inside details of a plan, hatched in embryonic days of the Cold War, which called for control of the masses through manipulation of Industry, peoples' pastimes, education and political learning's. It called for a quite (sic) revolution, putting (sic) brother against brother, and diverting the public's attention from what is really going on.

Xerox had an attractive financial model focused on leasing and servicing machines and selling toner, rather than big-ticket equipment sales. For Xerox and its salespeople, this meant steadier, more recurring income. With a large baseline of recurring revenues, budgets were more likely to be met, which allowed management to give accurate guidance to stock analysts. For customers, the cost of leasing a copier is accounted for as an operating expense, which doesn’t usually entail upper management approval as a capital purchase might. As a near-monopoly manufacturer of copiers, Xerox could reduce costs by building more of a few standard models. As owner of a fleet of potentially obsolete leased equipment, Xerox might prefer not to improve models too quickly. As Steve Jobs saw it, product people were driven out of Xerox, along with any sense of craftsmanship. Nonetheless, in 1969, Xerox launched one of the most remarkable research efforts ever, the Palo Alto Research Center (PARC), without which Apple, the PC, and the Internet would not exist. The modern PC was invented at PARC, as was Ethernet networking, the graphical user interface and the mouse to control it, email, user-friendly word processing, desktop publishing, video conferencing, and much more. The invention that most clearly fit into Xerox’s vision of the “office of the future” was the laser printer, which Hewlett-Packard exploited more successfully than Xerox. (I’m watching to see how the modern parallel, Alphabet’s moonshot ventures, works out.) Xerox notoriously failed to turn these world-changing inventions into market dominance, or any market share at all—allowing Apple, Microsoft, Hewlett-Packard, and others to build behemoth enterprises around them. At a meeting where Steve Jobs accused Bill Gates of ripping off Apple’s ideas, Gates replied, “Well Steve, I think there’s more than one way of looking at it. I think it’s like we both had this rich neighbor named Xerox and I broke in to steal his TV set and found out that you had already stolen it.