Conversation Is Key Quotes

Do you ever think if people heard our conversations they'd lock us up?" All the time.

It's as if every conversation with a woman was a test, and men always failed it, because they always lacked the key to the code and so they never quite understood what the conversation was really about.

A Note Life is the only way to get covered in leaves, catch your breath on the sand, rise on wings; to be a dog, or stroke its warm fur; to tell pain from everything it's not; to squeeze inside events, dawdle in views, to seek the least of all possible mistakes. An extraordinary chance to remember for a moment a conversation held with the lamp switched off; and if only once to stumble upon a stone, end up soaked in one downpour or another, mislay your keys in the grass; and to follow a spark on the wind with your eyes; and to keep on not knowing something important.

Maybe you could casually mention to Zoe that I'm not now, nor have I ever been, an axe murderer." "I'll see if I can work it into our next conversation," Flynn promised.

The key to real change lies not in implementing a new process, but in getting people to hold one another accountable to the process.

taciturn, adj. There are days you come home silent. You say words, but you're still silent. I used to bombard you with conversational crowbars, but now I simply let the apartment fall mute. I hear you in the room -- turning on music, typing on the keys, getting up for a drink, shifting in your chair. I try to have my conversation with those sounds.

Oprah, for instance, still can't get past the n-word issue (or the nigga issue, with all apologies to Ms. Winfrey). I can respect her position. To her, it's a matter of acknowledging the deep and painful history of the word. To me, it's just a word, a word whose power is owned by the user and his or her intention. People give words power, so banning a word is futile, really. "Nigga" becomes "porch monkey" becomes "coon" and so on if that's what in a person's heart. The key is to change the person. And we change people through conversation, not through censorship.

Your connectedness to other people is so key to buffering any current stressor—and to healing from past trauma. Being with people who are present, supportive, and nurturing. Belonging.

I started out the evening with every intention of being pleasant and making friends. But these days I have trouble getting through to people. I don’t know if it’s me or them, but any attempt at conversation usually fades away in a minute or two, and the barriers go up. Is it because they are afraid of me? Or is it that deep down they don’t care and I feel the same about them?

-You know how to call me although such a noise now would only confuse the air Neither of us can forget the steps we danced the words you stretched to call me out of dust Yes I long for you not just as a leaf for weather or vase for hands but with a narrow human longing that makes a man refuse any fields but his own I wait for you at an unexpected place in your journey like the rusted key or the feather you do not pick up.- -I WILL NEVER FIND THE FACES FOR ALL GOODBYES I'VE MADE.- For Anyone Dressed in Marble The miracle we all are waiting for is waiting till the Parthenon falls down and House of Birthdays is a house no more and fathers are unpoisoned by renown. The medals and the records of abuse can't help us on our pilgrimage to lust, but like whips certain perverts never use, compel our flesh in paralysing trust. I see an orphan, lawless and serene, standing in a corner of the sky, body something like bodies that have been, but not the scar of naming in his eye. Bred close to the ovens, he's burnt inside. Light, wind, cold, dark -- they use him like a bride. I Had It for a Moment I had it for a moment I knew why I must thank you I saw powerful governing men in black suits I saw them undressed in the arms of young mistresses the men more naked than the naked women the men crying quietly No that is not it I'm losing why I must thank you which means I'm left with pure longing How old are you Do you like your thighs I had it for a moment I had a reason for letting the picture of your mouth destroy my conversation Something on the radio the end of a Mexican song I saw the musicians getting paid they are not even surprised they knew it was only a job Now I've lost it completely A lot of people think you are beautiful How do I feel about that I have no feeling about that I had a wonderful reason for not merely courting you It was tied up with the newspapers I saw secret arrangements in high offices I saw men who loved their worldliness even though they had looked through big electric telescopes they still thought their worldliness was serious not just a hobby a taste a harmless affectation they thought the cosmos listened I was suddenly fearful one of their obscure regulations could separate us I was ready to beg for mercy Now I'm getting into humiliation I've lost why I began this I wanted to talk about your eyes I know nothing about your eyes and you've noticed how little I know I want you somewhere safe far from high offices I'll study you later So many people want to cry quietly beside you

After all with me & Marshall, it had never been about words or conversation, where there was too much to be risked or lost. Here, though, in the quiet pressed against each other, this felt familiar to me. And it was nice to let someone get close again, even if it was just for a little while.

The beautiful thing about the piano is that you got white keys and you got black keys. And the only way to make the most beautiful, magnificent, and poetic noise is with both sets of keys working in tandem. You can’t just play all white keys, because you won’t maximize what the instrument has to offer. You can’t just play all black keys, because you won’t maximize what the instrument has to offer. But integrate the white and black keys together, and that is when the piano makes a joyful noise.

The King, full of mercy and goodness, very far from chastising me, embraces me with love, makes me eat at His table, serves me with His own hands, gives me the key of His treasures; He converses and delights Himself with me incessantly, in a thousand and a thousand ways, and treats me in all respects as His favorite. It is thus I consider myself from time to time in His holy presence.

One key to a healthy relationship is realizing that no 2 people see a situation or remember a conversation the same way. No malice intended. Simply the way it is.

Women, they don't know what they're missing when it comes when it comes to the courageous comedy of the Three Stooges." "Yes, yes, we do know what we're missing. We miss it on purpose." Conversation between Flynn and Mallory in The Key of Light

For millenia migrating birds have filled the skies, heading south in search of warmer climes and richer pickings. Conversely, these days, droves of our fellow beings struggle northbound against all odds, seeking safety and a better life. The key difference ? This vast exodus of human traffic moves in one direction only. A testimony to failed foreign policy and disastrous military intervention that may have sown the seeds of European disintegration.

The belief that you cannot change leads to a victim mentality. If you are determined by nature to be what you are, then there is nothing you can do about your lot in life. Conversely, the belief that you can change leads you to take responsibility for your life. You may have been born with certain constraints, but you can change those constraints, allowing yourself to improve and grow.

Her siren smile lit up my world. “Noah.” “Echo. You look …” I let my eyes wander up and down as I approached the car. “Appetizing.” Her laughter tickled my soul. “I think we’ve had this conversation before.” I settled between her legs and cradled her face with my hands. “And I think at the end of that night something like this also happened.” Her lips feathered against mine and she giggled. “You ready for a new normal?” she whispered. I kissed her lips one more time and plucked the keys from her hand. “Yes, and I’m driving.

Conversation lets you be an artist every time you open your mouth--or shut it. As Robert Louis Stevenson said, "The most important art is to omit"; the key to being a master conversationalist is to listen at least as much as you talk. Just as the other arts include pauses in a dramatic play, white margins around printed text, and space between a singer's phrases, conversation is about silences as well as about words.

So what if I’m right?” I dig in my purse for a few singles, flopping back to our conversation about Seth as if we’d never changed the subject. This is a thing I’ve found only best friends can do—press pause on a conversation and then press play again at any moment.

To me, its just a word, a word whose power is owned by the user and his or her intention. People give words power, so banning a word is futile, really. 'Nigga' becomes 'porch monkey' becomes 'coon' and so on if that's what's in a person's heart. They key is to change the person. And we change people through conversation, not through censorship.

He sat there among them, listened to the buzz of their conversation. He was captivated by them. In that racket every voice touched a key in his soul. He didn’t understand life. He had no conception of why he had been born into the world. As he saw it, anyone to whose lot fell this adventure, the purpose of which was unknown but the end of which was annihilation, that person was absolved from all responsibility and had the right to do as he pleased—for example, to lie full length in the street and begin to moan without any reason—without deserving the slightest censure. But precisely because he considered his life as a whole an incomprehensible thing, he understood its little details individually—every person without exception, every elevated and lowly point of view, every concept—and those he assimilated at once.

Connectedness counters the pull of addictive behaviors. It is the key.

Carol Dweck, a prominent Stanford psychologist, has found that people who believe their intelligence is fixed and unchanging have a very difficult time learning. The moment these people experience any form of difficulty or negative feedback, they mentally break and give up. Conversely, people who believe their intelligence is fluid and malleable are far more likely to grow and change. They are clay that can be transformed through experience, especially challenging and new experiences.

To move up the emotional ladder, you have to stop judging your own emotions. This is a key to getting unstuck emotionally, too. You can stop oscillating in a stuck emotion by being aware.

Through my experience and research, I’ve identified five key strategies that help facilitate a productive dialogue. They are: be curious, check your bias, show respect, stay the course, and end well.

Second, clarify what you really don't want. This is the key to framing the and question. Think of what you are afraid will happen to you if you back away from your current strategy of trying to win or stay safe. What bad thing will happen if you stop pushing so hard? Or if you don't try to escape? What horrible outcome makes game-playing an attractive and sensible option?

Sometimes being happy will require some difficult conversations. Some of those conversations will be with yourself.

I think we're the only ones in the building," he says. "Then no one will mind when I do this!" I jump onto the desk and parade back and forth. St. Clair belts out a song, and I shimmy to the sound of his voice. When he finishes,I bow with a grand flourish. "Quick!" he says. "What?" I hop off the desk. Is Nate here? Did he see? But St. Clair runs to the stairwell. He throws open the door and screams. The ehco makes us both jump, and then together we scream again at the top of our lungs. It's exhilarating. St. Clair chases me to the elevator,and we ride it to the rooftop. He hangs back but laughs as I spit off the side, trying to hit a lingerie advertisement. The wind is fierce,and my aim is off,so I race back down two flights of stairs. Our staircase is wide and steady, so he's only a few feet behind me. We reach his floor. "Well," he says. Our conversation halts for the first time in hours. I look past him. "Um.Good night." "See you tomorrow? Late breakfast at the creperie?" "That'd be nice." "Unless-" he cuts himself off. Unless what? He's hesitant, changed his mind. The moment passes. I give him one more questioning look, but he turns away. "Okay." It's hard to keep the disappointment out of my voice. "See you in the morning." I take the steps down and glance back.He's staring at me. I lift my hand and wave. He's oddly statuesque. I push through the door to my floor,shaking my head. I don't understand why things always go from perfect to weird with us. It's like we're incapable of normal human interaction. Forget about it,Anna. The stairwell door bursts open. My heart stops. St. Clair looks nervous. "It's been a good day. This was the first good day I've had in ages." He walks slowly toward me. "I don't want it to end. I don't want to be alone right now." "Uh." I can't breathe. He stops before me,scanning my face. "Would it be okay if I stayed with you? I don't want to make you uncomfortable-" "No! I mean..." My head swims. I can hardly think straight. "Yes. Yes, of course,it's okay." St. Clair is still for a moment. And then he nods. I pull off my necklace and insert my key into the lock. He waits behind me. My hand shakes as I open the door.

We tend to use the word stress in negative ways, but stress is merely a demand on one or more of our body’s many physiological systems. Hunger, thirst, cold, working out, a promotion at work: All are stressors, and stress is an essential and positive part of normal development; it’s a key element in learning, mastering new skills, and building resilience. The key factor in determining whether stress is positive or destructive is the pattern of stress,

Ask yourself . . . What are my goals when I converse with people? What kinds of things do I usually discuss? Are there other topics that would be more important given what’s actually going on? How often do I find myself—just to be polite—saying things I don’t mean? How many meetings have I sat in where I knew the real issues were not being discussed? And what about the conversations in my marriage? What issues are we avoiding? If I were guaranteed honest responses to any three questions, whom would I question and what would I ask? What has been the economical, emotional, and intellectual cost to the company of not identifying and tackling the real issues? What has been the cost to my marriage? What has been the cost to me? When was the last time I said what I really thought and felt? What are the leaders in my organization pretending not to know? What are members of my family pretending not to know? What am I pretending not to know? How certain am I that my team members are deeply committed to the same vision? How certain am I that my life partner is deeply committed to the vision I hold for our future? If nothing changes regarding the outcomes of the conversations within my organization, what are the implications for my own success and career? for my department? for key customers? for the organization’s future? What about my marriage? If nothing changes, what are the implications for us as a couple? for me? What is the conversation I’ve been unable to have with senior executives, with my colleagues, with my direct reports, with my customers, with my life partner, and most important, with myself, with my own aspirations, that, if I were able to have, might make the difference, might change everything? Are

That’s the most important aspect of this. You’ve got to be willing to ask the question and go beyond your limited beliefs. The only way you’re going to go beyond what you believe is by asking a question.

Once upon a time there was a small-town girl who lived in a small world. She was perfectly happy, or at least she told herself she was. Like many girls, she loved to try different looks, to be someone she wasn't. But, like too many girls, life had chipped away at her until, instead of finding what truly suited her, she camouflaged herself, hid the bits that made her different. For a while she let the world bruise her until she decided it was safer not to be herself at all. There are so many versions of ourselves we can choose to be. Once, my life was destined to be measured out in the most ordinary of steps. I learnt differently from a man who refused to accept the version of himself he'd been left with, and an old lady who saw, conversely, that she could transform herself, right up to a point when many people would have said there was nothing left to be done. I had a choice. I was Louisa Clark from New York, or Stortfold. Or there might be a whole other Louisa I hadn't met yet. The key was making sure that anyone you allowed to walk beside you didn't get to decide which you were, and pin you down like a butterfly in a case. The key was to know that you could always somehow find a way to reinvent yourself again.

Craig was a nice guy, don’t get me wrong, but he was so low-key that once I’d gotten to know him, I was almost completely unable to have even imaginary conversations with him while cooking his recipes. Around

In my own opinion (key word), the foundation of feminism is this: being able to choose. The core of anti-feminism is, conversely, telling a woman she can't do something solely because she's a woman—taking any choice away from her specifically because of her gender. ... One of the weird things about modern feminism is that some feminists seem to be putting their own limits on women's choices. That feels backward to me. It's as if you can't choose a family on your own terms and still be considered a strong woman. How is that empowering? Are there rules about if, when, and how we love or marry and if, when, and how we have kids? Are there jobs we can and can't have in order to be a "real" feminist? To me, those limitations seem anti-feminist in basic principle.

I discovered that you can’t train people how to trade by just imparting knowledge. The key to trading success is emotional discipline. Making money has nothing to do with intelligence. Think of all the bright people that choose careers on Wall Street. If intelligence were the key, there would be a lot more people making money trading.

The minute you begin to feel yourself ‘working hard’ as opposed to ‘playing a challenging game’ it’s time to take a break or get around some new people. Disappear for a week, get some sun, read up on your favourite role models, explore fresh ideas and spend time with people who are ‘in their zone’. Attend a new event, read a new book and have a few new conversations.

For a moment, I was perfectly relaxed, and I began enjoying the sight of this beautifully candlelit room full of well-dressed people. Then Mr. Merchant made a grab for my décolletage from behind, and I almost spilled the punch. “One of those dear, pretty little roses slipped out of place,” he claimed, with an insinuating grin. I stared at him, baffled. Giordano hadn’t prepared me for a situation like this, so I didn’t know the proper etiquette for dealing with Rococo gropers. I looked at Gideon for help, but he was so deep in conversation with the young widow that he didn’t even notice. If we’d been in my own century, I’d have told Mr. Merchant to keep his dirty paws to himself or I’d hit back, whether or not any little roses had really slipped. But in the circumstances, I felt that his reaction was rather—discourteous. So I smiled at him and said, “Oh, thank you, how kind. I never noticed.” Mr. Merchant bowed. “Always glad to be of service, ma’am.” The barefaced cheek of it! But in times when woman had no vote, I suppose it wasn’t surprising if they didn’t get any other kind of respect either. The talking and laughter gradually died away as Miss Fairfax, a thin-nosed lady wearing a reed-green dress, went over to the pianoforte, arranged her skirts, and placed her hands on the keys. In fact, she didn’t play badly. It was her singing that was rather disturbing. It was incredibly . . . well, high-pitched. A tiny bit higher, and you’d have thought she was a dog whistle.

differences attract us at first, and yet we can find ourselves in relationship trouble when we try to change these differences later. Learning to understand and accept the ways in which you’re different is key to creating lasting connection and enduring love.

He remembered Andrew's hand over his mouth in Exites as he backed out of their conversation. He thought of Andrew yielding to his prodding and holding him up when Neil needed him most. Andrew had called him interesting and dangerous and had given him keys to his house and car. He'd trusted Neil with Kevin because Kevin was important to both of them and he knew Neil wouldn't let him down.

I consider myself as the most wretched of men, full of sores and corruption, and who has committed all sorts of crimes against his King; touched with a sensible regret, I confess to him all my wickedness, I ask His forgiveness, I abandon myself in His hands that He may do what he pleases with me. The King, full of mercy and goodness, very far from chastising me, embraces me with love, makes me eat at His table, serves me with His own hands, gives me the key of His treasures; He converses and delights Himself with me incessantly, in a thousand and a thousand ways, and treats me in all respects as His favorite. It is thus I consider myself from time to time in His holy presence.

Network = Net Worth Your network: That is the #1 key to success. You become the sum of the five people with whom you spend the most time. If you don’t walk away from a conversation feeling bigger or more empowered, then you need to hang around with some new folks. That’s the #1 mistake that young people make. They hang around with the wrong crowd for the wrong set of reasons, and they end up living a smaller life because the people they are around do not think big thoughts. –David Wood

also have a new meeting minutes process. Everyone takes their own notes, but one person in the meeting volunteers to capture minutes. These are narrowed down to: Date: Meeting intention: Attendees: Key decisions: Tasks and ownership: The great thing about this new practice is that everyone in the meeting is responsible for stopping to say “Let’s capture this in the minutes”—not just the minute taker. And we now stop meetings five minutes early to review and agree on the minutes before we leave. Before we walk out of the meeting, the minute taker Slacks them to all of us and puts them in any other relevant channel so there isn’t any clean-up or synthesizing guesswork after we’ve dispersed.

There’s something else about this list that really jumps out. Take another look at the top five attributes listed there—the key characteristics defining a world-class sales experience: Rep offers unique and valuable perspectives on the market. Rep helps me navigate alternatives. Rep provides ongoing advice or consultation. Rep helps me avoid potential land mines. Rep educates me on new issues and outcomes. Each of these attributes speaks directly to an urgent need of the customer not to buy something, but to learn something. They’re looking to suppliers to help them identify new opportunities to cut costs, increase revenue, penetrate new markets, and mitigate risk in ways they themselves have not yet recognized. Essentially this is the customer—or 5,000 of them at least, all over the world—saying rather emphatically, “Stop wasting my time. Challenge me. Teach me something new.

The greatest key to conversion is work

Winston had also violated a key tenet of polite conversation, that one should never compliment his own children when the other party had maligned her own.

No leader among Russia’s immediate neighbors shares America’s faith in Russian conversion as the key to his country’s security.

He started Word and wrote in outline form the key facts he had discovered during the past twenty-four hours from his conversations with Björck and Palmgren, and from

When you’re putting a scene together, the three key things you are deciding over and over again are: What shot shall I use? Where shall I begin it? Where shall I end it? An average film may have a thousand edits in it, so: three thousand decisions. But if you can answer those questions in the most interesting, complex, musical, dramatic way, then the film will be as alive as it can be.

We are continually being nudged by our devices toward a set of choices. The question is whether those choices are leading us to the life we actually want. I want a life of conversation and friendship, not distraction and entertainment; but every day, many times a day, I’m nudged in the wrong direction. One key part of the art of living faithfully with technology is setting up better nudges for ourselves.

April 26—I know I shouldn’t hang around the college when I’m through at the lab, but seeing the young men and women going back and forth carrying books and hearing them talk about all the things they’re learning in their classes excites me. I wish I could sit and talk with them over coffee in the Campus Bowl Luncheonette when they get together to argue about books and politics and ideas. It’s exciting to hear them talking about poetry and science and philosophy—about Shakespeare and Milton; Newton and Einstein and Freud; about Plato and Hegel and Kant, and all the other names that echo like great church bells in my mind. Sometimes I listen in on the conversations at the tables around me, and pretend I’m a college student, even though I’m a lot older than they are. I carry books around, and I’ve started to smoke a pipe. It’s silly, but since I belong at the lab I feel as if I’m a part of the university. I hate to go home to that lonely room.   April

Coming up with an idea is the least important part of creating something great. It has to be the right idea and have good taste, but the execution and delivery are what's key. Any conversation I have about innovation starts with the ultimate goal.

It's as if every conversation with a woman was a test, and men always failed it, because they always lacked the key to the code and so they never quite understood what the conversation was really about. If, just once, a man could understand, really comprehend the whole of the conversation, then the perfect union between male and female would be possible. But instead men and women continued to cohabit, even to love each other, without ever quite crossing over the chasm of misunderstanding between them.

The write, "reconciliation is revolutionary, that is orient to structural change." Which means, reconciliation can never be apolitical... This is why white American churches remain so far from experiencing anything resembling reconciliation. The white Church considers power its birthright rather than its curse. And so, rather than seeking reconciliation, they stage moments of racial harmony that don't challenge the status quo... But without people of color in key positions, influencing topics of conversation, content, direction, and vision, whatever diversity is included is still essentially white - it just adds people of color like sprinkles on top. The cake is still vanilla... When our voices are truly desired, numbers will cease to be the sole mark of achievement.

friendship nostalgia i miss the days when my friends knew every mundane detail about my life and i knew every ordinary detail about theirs adulthood has starved me of that consistency​ ​that us those walks around the block those long conversations when we were too lost in the moment to care what time it was when we won-and celebrated when we failed and celebrated even harder when we were just kids now we have our very important jobs that fill up our very busy schedules we have to compare calendars just to plan coffee dates that one of us will eventually cancel because adulthood is being too exhausted to leave our apartments most days i miss belonging to a group of people bigger than myself it was that belonging that made life easier to live how come no one warned us about how we'd graduate and grow apart after everything we'd been through how come no one said one of life's biggest challenges would be trying to stay connected to the people that make us feel alive no one talks about the hole a friend can leave inside you when they go off to make their dreams come true in college we used to stay up till 4 in the morning dreaming of what we'd do the moment we started earning real paychecks now we finally have the money to cross everything off our bucket lists but those lists are collecting dust in some lost corridor of our minds sometimes when i get lonely ​i​ still search for them i'd give anything to go back and do the foolish things we used to do i feel the most present in your presence when we're laughing so hard the past slides off our shoulders and worries of the future slip away the truth is​ ​i couldn't survive without my friends they know exactly what i need before i even know that i need the way we hold each other is just different so forget grabbing coffee i don't want to have another dinner where we sit across from each other at a table reminiscing about old times when we have so much time left to make new memories with how about you go pack your bags and i'll pack mine you take a week off work i'll grab my keys and let's go for ride we've got years of catching up to do

The ability to talk to people: that’s the key to the world. It doesn’t matter whether you are able to articulate your own thoughts and feelings and meanings or not. What matters is being able to make the noises that encourage others to feel comfortable, and the inquiries which present them with the opportunity to articulate their thoughts and feelings and meanings, the particulars of their existences, their passions, preoccupations, beliefs. If you can talk to people in this way, you can go - you can get - anywhere in this world, in life.

You’re like a pair of jazz musicians, forever improvising. Or perhaps you are not musicians, but your love manifests in the music. Sometimes, your head tucked into her neck, you can feel her heartbeat thudding like a kick drum. Your smile a grand piano, the glint in her eye like the twinkle of hands caressing ivory keys. The rhythmic strum of a double bass the inert grace she has been blessed with, moving her body in ways which astound. A pair of soloists in conversations so harmonious, one struggles to separate. You are not the musicians but the music.

A neurosurgeon once told me about operating on the brain of a young man with epilepsy. As is customary in this kind of operation, the patient was wide awake, under only local anesthesia, while the surgeon delicately explored his exposed cortex, makingsure that the parts tentatively to be removed were not absolutely vital by stimulating them electrically and asking the patient what he experienced. Some stimulations provoked visual flashes or hand-raisings, others a sort of buzzing sensation, but one spot produced a delighted response from the patient: "It's 'Outta Get Me' by Guns N' Roses. my favorite heavy metal band!" I asked the neurosurgeon If he had asked the patient to sing or hum along with the music, since it would be fascinating to learn how "high fidelity" the provoked memory was, would it be in exactly the same key and tempo as the record? Such a song (unliken"Silent Night") has one canonical version. so we could simply have superimposed a recording of the patients humming with the standard record and compared the results. Unfortunately, even though a tape recorder had been running during the operation, thesurgeon hadn't asked the patient to sing along. ''Why not?" I asked, and he replied: "I hate rock music!' Later in the conversation the neurosurgeon happened to remark that he was going to have to operate again on the same young man. and I expressed the hope that he would just check to see if he could restimulate the rock music, and this time ask the fellow to sing along. "I can't do it." replied the neurosurgeon. "since I cut out that part." "It was part of the epileptic focus?" I asked. "No,'' the surgeon replied, ''I already told you — I hate rock music.

Intimidation (Journeyman I). You have learned that the most efficient method of dealing with people is saying exactly what you want. Honesty is key, and people have learned to respect that! This skill allows you to make new friends, gain better prices at shops, and speed up conversation. Sometimes people will even give you money for no particular reason! +2% chance to make a new friend, gain money, and get better prices per skill rank. Caution, sometimes people are afraid of the truth and will get mad about how friendly you are. They may even call guards to attack you!

Then there are those of us who are simply self-critical. Even without comparing ourselves to the world’s greatest, we set such high standards for ourselves that neither we nor anyone else could ever meet them—and nothing is more destructive to creativity than this. We fail to realize that mastery is not about perfection. It’s about a process, a journey. The master is the one who stays on the path day after day, year after year. The master is the one who is willing to try, and fail, and try again, for as long as he or she lives. ​Chapter 13 Mastering the Commonplace Our preoccupation with goals, results, and the quick fix has separated us from our own experiences. To put it more starkly, it has robbed us of countless hours of the time of our lives. We awaken in the morning and hurry to get dressed. (Getting dressed doesn’t count.) We hurry to eat breakfast so that we can leave for work. (Eating breakfast doesn’t count.) We hurry to get to work. (Getting to work doesn’t count.) Maybe work will be interesting and satisfying and we won’t have to simply endure it while waiting for lunchtime to come. And maybe lunch will bring a warm, intimate meeting, with fascinating conversation. But

The Bible isn’t just a book about religion; it’s a book about relationships, and it’s filled with practical suggestions for making our own relationships work. Here are some examples: Don’t bring up issues that have already been dealt with in the past. (Prov. 17:9) Don’t stretch the truth, but be honest in your conversation. (Eph. 4:25) If someone gets upset, don’t respond with anger. (Prov. 15:1; 25:15; 29:11) Listen carefully, and don’t interrupt until you’ve really heard the other person. (Prov. 18:13) Look for ways to encourage the other person. (1 Thess. 5:11) Pick your battles; avoid arguing whenever possible. (Prov. 17:14) Put energy into seeing things from the other person’s point of view. (Phil. 2:4) Spend a lot more time listening than talking. (James 1:19; Prov. 10:19) Think before you respond to someone. (Prov. 15:28) Watch carefully what you say so you don’t get yourself in trouble. (Prov. 21:23)

The man behind the counter seemed to have stopped listening to him. He slid a room key across the fake-wood-grain counter and returned to his scribbled lorem ipsums. Neethan could have gone on for hours with this guy, chatting him up about music made by mentally handicapped people and the myriad challenges of international aid organizations, but this was a person programmed to hand out room keys and swipe credit cards and engage in only the amount of conversation needed to keep such transactions rolling along smoothly. If that meant asking about a guest's gigantic celestial head, then that's just what good customer service was all about.

Think of it this way. The word “I” is the key that starts the engine of creation. The words “I am” are extremely powerful. They are statements to the universe. Commands. Now, whatever follows the word “I” (which calls forth the Great I Am) tends to manifest in physical reality. Therefore “I” + “want success” produces you wanting success. “I” + “want money” must produce you wanting money. It can produce no other thing, because thoughts, words are creative. Actions are, too. And if you act in a way which says that you want success and money, then your thoughts, words, and actions are in accord, and you are sure to have the experience of this wantingness.

But speaking of decisions and choices, I want to turn to a question that baffles so many of us. Why is it that people who are victims of trauma are so often drawn to abusive relationships? Let me broaden the question, because it is so important in understanding not just abuse but all behavior. The key point is that all of us tend to gravitate to the familiar, even when the familiar is unhealthy or destructive. We are drawn to what we were raised with. As I’ve said before, when we are young and our brain is beginning to make sense of our experiences, it creates our ‘working model’ of the world. The brain organizes around the tone and tension of our first experiences. So if, early on, you have safe, nurturing care, you think that people are essentially good….But if a child experienced chaos, threat, or trauma, your brain organizes according to a view that the world is not safe and people cannot be trusted. Think about James. He didn’t feel ‘safe’ when he was close to people. Intimacy made him feel threatened. Here is the confusing part: James felt most comfortable when the world was in line with his worldview. Being rejected or treated poorly validated this view. The most destabilizing thing for anyone is to have their core beliefs challenged….Good or bad, we are attracted to things that are familiar.

Yet trauma has been hard for the academic world to define and therefore understand its full scope. Part of the challenge is that ‘bad event’ is subjective. Let’s take an example. Consider, say, a fire at an elementary school. A veteran fire-fighter can walk right up to the flames and put them out, business as usual. In contrast, a first-grader witnessing his classroom burst into flames will experience minutes of intense fear, confusion, and helplessness. This illustrates one of the key issues in understanding a potentially traumatic event. How does the individual experience the event? What is going on inside the person; is the stress response activated in extreme and prolonged ways?

I am always drawn back to places where I have lived, the houses and their neighborhoods. For instance,there is a brownstone in the East Seventies where, during the early years of the war, I had my first apartment. It was one room crowded with attic furniture, a sofa and fat chairs, upholstered in that itchy particular red velvet that one associates with hot days on a tram. The walls were stucco, and a color rather like tobacco-spit. Everywhere, in the bathroom too, there were prints of Roman ruins, freckled brown with age. The single window looked out on a fire escape. Even so, my spirits heightened whenever I felt in my pocket the key to this apartment; with all its gloom, it was still a place of my own, the first, and my books were there, and jars of pencils to sharpen, everything I needed, so I felt, to become the writer I wanted to be. It never occurred to me in those days to write about Holly Golightly, and probably it would not now except for a conversation with Joe Bell that set the whole memory of her in motion again.

I hear so many excuses that I’ve pretty much become numb to his endless tales of woes. Communication is a major problem in our marriage. He doesn’t listen very well and it’s frustrating when I learn that he didn’t pay attention to key points, especially in matters pertaining to the finances. It’s like he zones in and out to keep up with the conversation

None of the Asian countries that have moved closer to the developed countries of the West in recent years has benefited from large foreign investments, whether it be Japan, South Korea, or Taiwan and more recently China. In essence, all of these countries themselves financed the necessary investments in physical capital and, even more, in human capital, which the latest research holds to be the key to long-term growth.35 Conversely, countries owned by other countries, whether in the colonial period or in Africa today, have been less successful, most notably because they have tended to specialize in areas without much prospect of future development and because they have been subject to chronic political instability.

[...] I was engaged to Fitzgerald's sister!" "Who's Fitzgerald?" "Francis Scott Key Fitzgerald, my boy! A Great Author! A Great Author!" "Oops." "I used to sit on her porch and talk to her father while she powdered her nose upstairs! Her father and I had the most lively conversations! He was a Great Man, like Winston Churchill was a Great Man!" I decided it would be better to Google Winston Churchill when I got home, instead of mentioning that I didn't know who he was. "One day, she came downstairs and was ready to go! I told her hold on for a minute, because her father and I were right smack in the middle of a terrific conversation, and you can't interrupt a terrific conversation, right!" "I don't know." "Later that night, as I was dropping her off on that same porch, she said, 'Sometimes I wonder if you like my father more than me!' I inherited that damn honesty from my mother, and it caught up with me again! I told her, 'I do!' Well, that was the last time I told her 'I do,' if you know what I mean!" "I don't." "I blew it! Boy, did I blow it!" He started cracking up extremely loudly and he slapped his knees.

Now that his children had grown into their lives, their own children too, there was no one who needed more than the idea of him, and he thought maybe that was why he had this nagging feeling, this sense that there were things he had to know for himself, only for himself. He knew, of course he knew, that a life wasn't anything like one of those novels Jenny read, that it stumbled along, bouncing off one thing, then another, until it just stopped, nothing wrapped up neatly. He remembered his children's distress at different times, failing an exam or losing a race, a girlfriend. Knowing that they couldn't believe him but still trying to tell them that it would pass, that they would be amazed, looking back, to think it had mattered at all. He thought of himself, thought of things that had seemed so important, so full of meaning when he was twenty, or forty, and he thought maybe it was like Jenny's books after all. Red herrings and misdirection, all the characters and observations that seemed so central, so significant while the story was unfolding. But then at the end you realized that the crucial thing was really something else. Something buried in a conversation, a description - you realized that all along it had been a different answer, another person glimpsed but passed over, who was the key to everything. Whatever everything was. And if you went back, as Jenny sometimes did, they were there, the clues you'd missed while you were reading, caught up in the need to move forward. All quietly there.

That reminds me, does Professor Camden know that you copied his house key yet?" "Yeah, he already took the first copy back," Everly replies and continues making her drink. I have to set my latte down at that point. I should know better than to have a conversation with Everly while drinking hot liquids. "The first copy, Everly?" "Yeah. And he didn't even ask me for the second copy." She takes a sip of her drink. "I'm kind of pissed off about it, to be honest. It's like he doesn't even know me, right?" I nod slowly. "Right." "Obviously I would make three copies. Anyone should know that." I lean against the back counter and nod. "Obviously." Honestly, I have no idea how many copies one would make when stealing someone's house key, but it's best to just go along when Everly is on a roll. "I expect him to change his locks once I use the second key so the third key is likely useless, but he should know me well enough to ask for the second key." She sighs, looking truly despondent.

opportunity. The bizarre codes on the pages she’d sorted for Randy suddenly made sense. They must have been the files that kept track of where the bank had stashed millions of dollars. Jim wanted the money out, and so did the Covellis. The Mob was somehow involved with the bank’s dealings, and Carmichael worked for them. Being a bartender was just a facade. Beatrice hadn’t known him at all. But Tony and Max had known him, she realized. Tony was a police detective; he was the one who told her about the Covellis in the first place. He must have known. Every word Carmichael might have overheard at the bar replayed in her mind—her conversations with Tony about snooping around the bank, the missing safe deposits, the missing master key. Maybe Tony had wanted Carmichael to hear. The old man pointed the gun at Teddy in her head. Maybe the Covellis would bring down the bank if law enforcement failed. No one, not even Tony, suspected that she and Max had the power to do anything but run. Max was right. They all underestimated women like them. Beatrice stepped out from behind the curtain with the keys in her hand and crept toward the vault. CHAPTER 72 Friday, August 28, 1998 A black-and-white photograph of two women looked up from Box 547 in the yellow glow of the detective’s flashlight. They were smiling. The glass in the silver picture frame was cracked. Iris picked it up and handed it to Detective McDonnell. Underneath it she found a brown leather book and a candle. That was it. “What the hell is this?” Iris

During an hour-long conversation mid-flight, he laid out his theory of the war. First, Jones said, the United States could not lose the war or be seen as losing the war. 'If we're not successful here,' Jones said, 'you'll have a staging base for global terrorism all over the world. People will say the terrorists won. And you'll see expressions of these kinds of things in Africa, South America, you name it. Any developing country is going to say, this is the way we beat [the United States], and we're going to have a bigger problem.' A setback or loss for the United States would be 'a tremendous boost for jihadist extremists, fundamentalists all over the world' and provide 'a global infusion of morale and energy, and these people don't need much.' Jones went on, using the kind of rhetoric that Obama had shied away from, 'It's certainly a clash of civilizations. It's a clash of religions. It's a clash of almost concepts of how to live.' The conflict is that deep, he said. 'So I think if you don't succeed in Afghanistan, you will be fighting in more places. 'Second, if we don't succeed here, organizations like NATO, by association the European Union, and the United Nations might be relegated to the dustbin of history.' Third, 'I say, be careful you don't over-Americanize the war. I know that we're going to do a large part of it,' but it was essential to get active, increased participation by the other 41 nations, get their buy-in and make them feel they have ownership in the outcome. Fourth, he said that there had been way too much emphasis on the military, almost an overmilitarization of the war. The key to leaving a somewhat stable Afghanistan in a reasonable time frame was improving governance and the rule of law, in order to reduce corruption. There also needed to be economic development and more participation by the Afghan security forces. It sounded like a good case, but I wondered if everyone on the American side had the same understanding of our goals. What was meant by victory? For that matter, what constituted not losing? And when might that happen? Could there be a deadline?

You're like a pair of jazz musicians, forever improvising. Or perhaps you are not musicians, but your love manifests in the music. Sometimes, your head tucked into her neck, you can feel her heartbeat thudding like a kick drum. Your smile a grand piano, the glint in her eye like the twinkle of hands caressing ivory keys. The rhythmic strum of a double bass the inert grace she has been blessed with, moving her body in ways which astound. A pair of soloists in conversations so harmonious, one struggles to separate. You are not the musicians but the music.

When people say you can’t argue anyone into the kingdom, they usually have an alternative approach in mind. They might be thinking that a genuine expression of love, kindness, and acceptance, coupled with a simple presentation of the gospel, is a more biblical approach. If you are tempted to think this way, let me say something that may shock you: You cannot love someone into the kingdom. It can’t be done. In fact, the simple gospel itself is not even adequate to do that job. How do I know? Because many people who were treated with sacrificial love and kindness by Christians never surrendered to the Savior. Many who have heard a clear explanation of God’s gift in Christ never put their trust in him. In each case something was missing that, when present, always results in conversion. What’s missing is that special work of the Father that Jesus referred to, drawing a lost soul into his arms. Of this work Jesus also said, “Of all that He has given Me I lose nothing, but raise it up on the last day” (John 6:39). According to Jesus, then, two things are true. First, there is a particular work of God that is necessary to bring someone into the kingdom. Second, when present, this work cannot fail to accomplish its goal. Without the work of the Spirit, no argument — no matter how persuasive — will be effective. But neither will any act of love nor any simple presentation of the gospel. Add the Spirit, though, and the equation changes dramatically. Here’s the key principle: Without God’s work, nothing else works; but with God’s work, many things work. Under the influence of the Holy Spirit, love persuades. By the power of God, the gospel transforms. And with Jesus at work, arguments convince. God is happy to use each of these methods.

Word from the outside, whether it arrived in a mail sack or a news report, seldom overshadowed the facts of our lives. We talked in facts -- work and weather, the logistics of this fence, that field -- but stories were how we spoke. A good story rose to the surface of a conversation like heavy cream, a thing to be savored and served artfully. Stored in dry wit, wrapped in dark humor, tied together with strings of anecdote, these stories told the chronology of a family, the history of a piece of land, the hardships of a certain year or a span of years, a series of events that led without pause to the present. If the stories were recent, they filtered through the door to my room late at night, voices hushed around the kitchen table as they sorted out this day and held it against others, their laughter sharp and sad and slow to come. Time was the key. Remember the time...and something in the air caught like a whisper. Back when. Back before a summer too fresh and real to talk about, a year's work stripped in a twenty-minute hailstorm; a man's right hand mangled in the belts of a combine, first day of harvest; an only son buried alive in a grain bin, suffocated in a red avalanche of wheat.

First, clarify what you really want. You’ve got a head start if you’ve already Started with Heart. If you know what you want for yourself, for others, and for the relationship, then you’re in position to break out of the Fool’s Choice. “What I want is for my husband to be more reliable. I’m tired of being let down by him when he makes commitments that I depend on.” Second, clarify what you really don’t want. This is the key to framing the and question. Think of what you are afraid will happen to you if you back away from your current strategy of trying to win or stay safe. What bad thing will happen

Now, isn’t that neat.” Midwestern sarcasm, when it’s done correctly, can be a thing of rare beauty. It’s like performance art. Everywhere else in the world, you can identify sarcasm if you’re paying attention. Even if the hostility isn’t overt, you can read the signs. There’ll be slightly elongated syllables or a pitch that’s just a little off. It’s like a trombone player with a plunger head. There’s that slight “wah-wah” tone-bending to let you know not to take this too seriously. Midwestern sarcasm plays it straight and makes you listen more closely. You have to treat every conversation like a safecracker. Unless your ears have been trained to recognize it, you’ll miss the hint of a minor key. Sometimes you don’t realize what’s happened until hours later, when it’s 3:00 a.m. and you’re half-asleep, and it suddenly hits you. “Aw, crap, they didn’t mean any of that, did they?” Midwestern sarcasm becomes even more deadly when it’s combined with small-town isolationism. These women had been cheerleaders at our high school, they weren’t indie rock aficionados, and Wilco isn’t exactly a household name. So on the one hand, it wasn’t surprising that they hadn’t followed every turn in my career. It’s shocking that they even remembered I played music at all.

And what do you do with these stars?" "What do I do with them?" "Yes." "Nothing. I own them." "You own the stars?" "Yes" "But I have already seen a king who--" "Kings do not own, they reign over. It is a very different matter." "And what good does it do you to own the stars?" "It does me the good of making me rich." "And what good does it do you to be rich?" "It makes it possible for me to buy more stars, if any are ever discovered." "This man," said the little prince to himself, "reasons a little like my poor tippler..." Nevertheless, he still had some more questions. "How is it possible for one to own the stars?" "To whom do they belong?" the businessman retorted, peevishly. "I don't know. To nobody." "Then they belong to me, because I was the first person to think of it." "Is that all that is necessary?" "Certainly. When you find a diamond that belongs to nobody, it is yours. When you discover an island that belongs to nobody, it is yours. When you get an idea before any one else , you take out a patent on it: it is yours. So with me: I own the stars, because nobody else before me ever though about owning them." "Yes, that is true," said the little prince. "And what do you do with them?" "I administer them, " replied the businessman. "I count them and recount them. It is difficult. But I am a man who is naturally interested in matters of consequence. The little prince was still not satisfied. "If I owned a silk scarf," he said, "I could put it around my neck and take it away with me. If I owned a flower, I could pluck that flower and take it away with me. But you cannot pluck the stars from heaven..." "No. But I can put them in the bank." "Whatever does that mean?" "That means I write down the number of my stars on a little paper. And then I put this paper in a drawer and lock it with a key." "And that is all?" "That is enough," said the businessman. "It is entertaining," thought the little prince. "It is rather poetic. But it is of no great consequence." On matters of consequence the little prince had ideas which were very different from those of the grown-ups. "I myself own a flower," he continued his conversation with the businessman, "which I water every day. I own three volcanoes, which I clean out every week (for I also clean out the one that is extinct; one never knows). It is of some use to my volcanoes, and it is of some use to my flower, that I own them. But you are of no use to the stars..." The businessman opened his mouth, but he found nothing to say in answer. And the little prince went away.

Pay attention to everything the dying person says. You might want to keep pens and a spiral notebook beside the bed so that anyone can jot down notes about gestures, conversations, or anything out of the ordinary said by the dying person. Talk with one another about these comments and gestures. • Remember that there may be important messages in any communication, however vague or garbled. Not every statement made by a dying person has significance, but heed them all so as not to miss the ones that do. • Watch for key signs: a glassy-eyed look; the appearance of staring through you; distractedness or secretiveness; seemingly inappropriate smiles or gestures, such as pointing, reaching toward someone or something unseen, or waving when no one is there; efforts to pick at the covers or get out of bed for no apparent reason; agitation or distress at your inability to comprehend something the dying person has tried to say. • Respond to anything you don’t understand with gentle inquiries. “Can you tell me what’s happening?” is sometimes a helpful way to initiate this kind of conversation. You might also try saying, “You seem different today. Can you tell me why?” • Pose questions in open-ended, encouraging terms. For example, if a dying person whose mother is long dead says, “My mother’s waiting for me,” turn that comment into a question: “Mother’s waiting for you?” or “I’m so glad she’s close to you. Can you tell me about it?” • Accept and validate what the dying person tells you. If he says, “I see a beautiful place!” say, “That’s wonderful! Can you tell me more about it?” or “I’m so pleased. I can see that it makes you happy,” or “I’m so glad you’re telling me this. I really want to understand what’s happening to you. Can you tell me more?” • Don’t argue or challenge. By saying something like “You couldn’t possibly have seen Mother, she’s been dead for ten years,” you could increase the dying person’s frustration and isolation, and run the risk of putting an end to further attempts at communicating. • Remember that a dying person may employ images from life experiences like work or hobbies. A pilot may talk about getting ready to go for a flight; carry the metaphor forward: “Do you know when it leaves?” or “Is there anyone on the plane you know?” or “Is there anything I can do to help you get ready for takeoff?” • Be honest about having trouble understanding. One way is to say, “I think you’re trying to tell me something important and I’m trying very hard, but I’m just not getting it. I’ll keep on trying. Please don’t give up on me.” • Don’t push. Let the dying control the breadth and depth of the conversation—they may not be able to put their experiences into words; insisting on more talk may frustrate or overwhelm them. • Avoid instilling a sense of failure in the dying person. If the information is garbled or the delivery impossibly vague, show that you appreciate the effort by saying, “I can see that this is hard for you; I appreciate your trying to share it with me,” or “I can see you’re getting tired/angry/frustrated. Would it be easier if we talked about this later?” or “Don’t worry. We’ll keep trying and maybe it will come.” • If you don’t know what to say, don’t say anything. Sometimes the best response is simply to touch the dying person’s hand, or smile and stroke his or her forehead. Touching gives the very important message “I’m with you.” Or you could say, “That’s interesting, let me think about it.” • Remember that sometimes the one dying picks an unlikely confidant. Dying people often try to communicate important information to someone who makes them feel safe—who won’t get upset or be taken aback by such confidences. If you’re an outsider chosen for this role, share the information as gently and completely as possible with the appropriate family members or friends. They may be more familiar with innuendos in a message because they know the person well.

One of the most remarkable properties of our brain is its capacity to change and adapt to our individual world. Neurons and neural networks actually make physical changes when stimulated; this is called neuroplasticity. The way they become stimulated is through our particular experiences: The brain changes in a “use dependent” way. The neural networks involved in piano playing, for example, will make changes when activated by a child practicing her piano. These experience-dependent changes translate into better piano playing. This aspect of neuroplasticity—repetition leads to change—is well known and is why practice in sports, arts, and academics can lead to improvement. A key principle of neuroplasticity is specificity. In order to change any part of the brain, that specific part of the brain must be activated. If you want to learn to play the piano, you can’t simply read about piano playing, or watch and listen to YouTube clips of other people playing piano. You must put your hands on the keys and play; you have to stimulate the parts of the brain involved in piano playing in order to change them. This principle of “specificity” applies to all brain-mediated functions, including the capacity to love. If you have never been loved, the neural networks that allow humans to love will be undeveloped, as in Gloria’s case. The good news is that with use, with practice, these capabilities can emerge. Given love, the unloved can become loving.

The language of caste may well seem foreign or unfamiliar to some. Public discussions about racial caste in America are relatively rare. We avoid talking about caste in our society because we are ashamed of our racial history. We also avoid talking about race. We even avoid talking about class. Conversations about class are resisted in part because there is a tendency to imagine that one's class reflects upon one's character. What is key to America's understanding of class is the persistent belief - despite all evidence to the contrary - that anyone, with the proper discipline and drive, can move from a lower class to a higher class. We recognize that mobility may be difficult, but the key to our collective self-image is the assumption that mobility is always possible, so failure to move up reflects on one's character. By extension, the failure of a race or ethnic group to move up reflects very poorly on the group as a whole. What is completely missed in the rare public debates today about the plight of African Americans is that a huge percentage of them are not free to move up at all. It is not just that they lack opportunity, attend poor schools, or are plagued by poverty. They are barred by law from doing so. And the major institutions with which they come into contact are designed to prevent their mobility. To put the matter starkly: The current system of control permanently locks a huge percentage of the African American community out of the mainstream society and economy. The system operates through our criminal justice institutions, but it functions more like a caste system than a system of crime control. Viewed from this perspective, the so-called underclass is better understood as an undercaste - a lower caste of individuals who are permanently barred by law and custom from mainstream society. Although this new system of racialized social control purports to be colorblind, it creates and maintains racial hierarchy much as earlier systems of control did. Like Jim Crow (and slavery), mass incarceration operates as a tightly networked system of laws, policies, customs, and institutions that operate collectively to ensure the subordinate status of a group defined largely by race.

It had been obvious to me from a young age that my parents didn’t like one another. Couples in films and on television performed household tasks together and talked fondly about their shared memories. I couldn’t remember seeing my mother and father in the same room unless they were eating. My father had “moods.” Sometimes during his moods my mother would take me to stay with her sister Bernie in Clontarf, and they would sit in the kitchen talking and shaking their heads while I watched my cousin Alan play Ocarina of Time. I was aware that alcohol played a role in these incidents, but its precise workings remained mysterious to me. I enjoyed our visits to Bernie’s house. While we were there I was allowed to eat as many digestive biscuits as I wanted, and when we returned, my father was either gone out or else feeling very contrite. I liked it when he was gone out. During his periods of contrition he tried to make conversation with me about school and I had to choose between humoring and ignoring him. Humoring him made me feel dishonest and weak, a soft target. Ignoring him made my heart beat very hard and afterward I couldn’t look at myself in the mirror. Also it made my mother cry. It was hard to be specific about what my father’s moods consisted of. Sometimes he would go out for a couple of days and when he came back in we’d find him taking money out of my Bank of Ireland savings jar, or our television would be gone. Other times he would bump into a piece of furniture and then lose his temper. He hurled one of my school shoes right at my face once after he tripped on it. It missed and went in the fireplace and I watched it smoldering like it was my own face smoldering. I learned not to display fear, it only provoked him. I was cold like a fish. Afterward my mother said: why didn’t you lift it out of the fire? Can’t you at least make an effort? I shrugged. I would have let my real face burn in the fire too. When he came home from work in the evening I used to freeze entirely still, and after a few seconds I would know with complete certainty if he was in one of the moods or not. Something about the way he closed the door or handled his keys would let me know, as clearly as if he yelled the house down. I’d say to my mother: he’s in a mood now. And she’d say: stop that. But she knew as well as I did. One day, when I was twelve, he turned up unexpectedly after school to pick me up. Instead of going home, we drove away from town, toward Blackrock. The DART went past on our left and I could see the Poolbeg towers out the car window. Your mother wants to break up our family, my father said. Instantly I replied: please let me out of the car. This remark later became evidence in my father’s theory that my mother had poisoned me against him.

The important parts of my story, I was realizing, lay less in the surface value of my accomplishments and more in what undergirded them—the many small ways I’d been buttressed over the years, and the people who’d helped build my confidence over time. I remembered them all, every person who’d ever waved me forward, doing his or her best to inoculate me against the slights and indignities I was certain to encounter in the places I was headed—all those environments built primarily for and by people who were neither black nor female. I thought of my great-aunt Robbie and her exacting piano standards, how she’d taught me to lift my chin and play my heart out on a baby grand even if all I’d ever known was an upright with broken keys. I thought of my father, who showed me how to box and throw a football, same as Craig. There were Mr. Martinez and Mr. Bennett, my teachers at Bryn Mawr, who never dismissed my opinions. There was my mom, my staunchest support, whose vigilance had saved me from languishing in a dreary second-grade classroom. At Princeton, I’d had Czerny Brasuell, who encouraged me and fed my intellect in new ways. And as a young professional, I’d had, among others, Susan Sher and Valerie Jarrett—still good friends and colleagues many years later—who showed me what it looked like to be a working mother and consistently opened doors for me, certain I had something to offer. These were people who mostly didn’t know one another and would never have occasion to meet, many of whom I’d fallen out of touch with myself. But for me, they formed a meaningful constellation. These were my boosters, my believers, my own personal gospel choir, singing, Yes, kid, you got this! all the way through. I’d never forgotten it. I’d tried, even as a junior lawyer, to pay it forward, encouraging curiosity when I saw it, drawing younger people into important conversations.

The problem, Augustine came to believe, is that if you think you can organize your own salvation you are magnifying the very sin that keeps you from it. To believe that you can be captain of your own life is to suffer the sin of pride. What is pride? These days the word “pride” has positive connotations. It means feeling good about yourself and the things associated with you. When we use it negatively, we think of the arrogant person, someone who is puffed up and egotistical, boasting and strutting about. But that is not really the core of pride. That is just one way the disease of pride presents itself. By another definition, pride is building your happiness around your accomplishments, using your work as the measure of your worth. It is believing that you can arrive at fulfillment on your own, driven by your own individual efforts. Pride can come in bloated form. This is the puffed-up Donald Trump style of pride. This person wants people to see visible proof of his superiority. He wants to be on the VIP list. In conversation, he boasts, he brags. He needs to see his superiority reflected in other people’s eyes. He believes that this feeling of superiority will eventually bring him peace. That version is familiar. But there are other proud people who have low self-esteem. They feel they haven’t lived up to their potential. They feel unworthy. They want to hide and disappear, to fade into the background and nurse their own hurts. We don’t associate them with pride, but they are still, at root, suffering from the same disease. They are still yoking happiness to accomplishment; it’s just that they are giving themselves a D– rather than an A+. They tend to be just as solipsistic, and in their own way as self-centered, only in a self-pitying and isolating way rather than in an assertive and bragging way. One key paradox of pride is that it often combines extreme self-confidence with extreme anxiety. The proud person often appears self-sufficient and egotistical but is really touchy and unstable. The proud person tries to establish self-worth by winning a great reputation, but of course this makes him utterly dependent on the gossipy and unstable crowd for his own identity. The proud person is competitive. But there are always other people who might do better. The most ruthlessly competitive person in the contest sets the standard that all else must meet or get left behind. Everybody else has to be just as monomaniacally driven to success. One can never be secure. As Dante put it, the “ardor to outshine / Burned in my bosom with a kind of rage.” Hungry for exaltation, the proud person has a tendency to make himself ridiculous. Proud people have an amazing tendency to turn themselves into buffoons, with a comb-over that fools nobody, with golden bathroom fixtures that impress nobody, with name-dropping stories that inspire nobody. Every proud man, Augustine writes, “heeds himself, and he who pleases himself seems great to himself. But he who pleases himself pleases a fool, for he himself is a fool when he is pleasing himself.”16 Pride, the minister and writer Tim Keller has observed, is unstable because other people are absentmindedly or intentionally treating the proud man’s ego with less reverence than he thinks it deserves. He continually finds that his feelings are hurt. He is perpetually putting up a front. The self-cultivator spends more energy trying to display the fact that he is happy—posting highlight reel Facebook photos and all the rest—than he does actually being happy. Augustine suddenly came to realize that the solution to his problem would come only after a transformation more fundamental than any he had previously entertained, a renunciation of the very idea that he could be the source of his own solution.

The remedy for what ails our democracy is not simply better education (as important as that is) or civic education (as important as that can be), but the reestablishment of a genuine democratic discourse in which individuals can participate in a meaningful way—a conversation of democracy in which meritorious ideas and opinions from individuals do, in fact, evoke a meaningful response. And in today’s world, that means recognizing that it’s impossible to have a well-informed citizenry without having a well-connected citizenry. While education remains important, it is now connection that is the key. A well-connected citizenry is made up of men and women who discuss and debate ideas and issues among themselves and who constantly test the validity of the information and impressions they receive from one another—as well as the ones they receive from their government. No citizenry can be well informed without a constant flow of honest information about contemporary events and without a full opportunity to participate in a discussion of the choices that the society must make. Moreover, if citizens feel deprived of a meaningful opportunity to participate in the national conversation, they can scarcely be blamed for developing a lack of interest in the process. And sure enough, numerous surveys and studies have documented the erosion of public knowledge of basic facts about our democracy. For example, from the data compiled by the National Election Studies on one recent election, only 15 percent of respondents could recall the name of even one of the candidates in the election in their district. Less than 4 percent could name two candidates. When there are so few competitive races, it’s hard to blame them. Two professors, James Snyder and David Stromberg, found that knowledge of candidates increased in media markets where the local newspaper covered the congressional representative more. Very few respondents claimed to learn anything at all about their congressional elections from television news.

Hullo,” he said sleepily, rubbing a hand along his jaw. He’s here in my room, right in the middle of the afternoon. Great God, there’s a boy in my bed in my room- I came to life. “Get out!” He yawned, a lazy yawn, a yawn that clearly indicated he had no intention of leaving. In the moody gray light his body seemed a mere suggestion against the covers, his hair a shaded smudge against the paler lines of his collar and face. “But I’ve been waiting for you for over an hour up here, and bloody boring it’s been, too. I’ve never known a girl who didn’t keep even mildly wicked reading material hidden somewhere in her bedchamber. I’ve had to pass the time watching the spiders crawl across your ceiling.” Voices floated up from downstairs, a maids’ conversation about rags and soapy water sounding horribly loud, and horribly close. I shut the door as gently as I could and pressed my back against it, my mind racing. No lock, no bolt, no key, no way to keep them out if they decided to come up… Armand shifted a bit, rearranging the pillows behind his shoulders. I wet my lips. “If this is about the kiss-“ “No.” He gave a slight shrug. “I mean, it wasn’t meant to be. But if you’d like-“ “You can’t be in here!” “And yet, Eleanor, here I am. You know, I remember this room from when I used to live in the castle as a boy. It was a storage chamber, I believe. All the shabby, cast-off things tossed up here where no one had to look at them.” He stretched out long and lazy again, arms overhead, his shirt pulling tight across his chest. “This mattress really isn’t very comfortable, is it? Hark as a rock. No wonder you’re so ill-tempered.” Dark power. Compel him to leave. I was desperate enough to try. “You must go,” I said. Miraculously, I felt it working. I willed it and it happened, the magic threading through my tone as sly as silk, deceptively subtle. “Now. If anyone sees you, were never here. You never saw me. Go downstairs, and do not mention my name.” Armand sat up, his gaze abruptly intent. One of the pillows plopped on the floor. “That was interesting, how your voice just changed. Got all smooth and eerie. I think I have goose bumps. Was that some sort of technique they taught you at the orphanage? Is it useful for begging?” Blast. I tipped my head back against the wood of the door and clenched my teeth. “Do you have any idea the trouble I’ll be in if they should find you here? What people will think?” “Oh, yes. It rather gives me the advantage, doesn’t it?” “Mrs. Westcliffe will expel me!” “Nonsense.” He smiled. “All right, probably she will.” “Just tell me that you want, then!” His lashes dropped; his smile grew more dry. He ran a hand slowly along a crease of quilt by his thigh. “All I want,” he said quietly, “is to talk. “Then pay a call on me later this afternoon,” I hissed. “No.” “What, you don’t have the time to tear yourself away from your precious Chloe?” I hadn’t meant to say that, and, believe me, as soon as the words left my lips I regretted them. They made me sound petty and jealous, and I was certain I was neither. Reasonably certain.

Hey, did you hear about Brad Miller?" he asked, already forgetting about the Lissie conversation. "He got his car taken away for getting another speeding ticket. Of course he tried to tell his parents that it was a setup." Violet laughed. "Yeah, because the police have nothing better to do than to plan a sting operation targeting eleventh-grade idiots." She was more than willing to go along with this diversion from conversations about Jay and his many admirers. Jay laughed too, shaking his head. "You're so cold-hearted," he said to Violet, shoving her a little but playing along. "How's he supposed to go cruising for unsuspecting freshman and sophomores without a car? What willing girl is going to ride on the handlebars of his ten-speed?" "I don't see you driving anything but your mom's car yet. At least he has a bike," she said, turning on him now. He pushed her again. "Hey!" he tried to defend himself. "I'm still saving! Not all of us are born with a silver spoon in our mouths." They were both laughing, hard now. The silver spoon joke had been used before, whenever one of them had something the other one didn't. "Right!" Violet protested. "Have you seen my car?" This time she shoved him, and a full-scale war broke out on the couch. "Poor little rich girl!" Jay accused, grabbing her arm and pulling her down. She giggled and tried to give him the dreaded "dead leg" by hitting him with her knuckle in the thigh. But he was too strong, and what used to be a fairly even matchup was now more like an annihilation of Violet's side. "Oh, yeah. Weren't you the one"-she gasped, still giggling and thrashing to break free from his suddenly way-too-strong grip on her, just as his hand was almost at the sensitive spot along the side of her rib cage-"who got to go to Hawaii..." She bucked beneath him, trying to knock him off her. "...For spring break...last..." And then he started to tickle her while she was pinned beneath him, and her last word came out in a scream: "...YEAR?!" That was how her aunt and uncle found them. Violet never heard the key in the dead bolt, or the sound of the door opening up. And Jay was just as ignorant of their arrival as she was. So when they were caught like that, in a mass of tangled limbs, with Jay's face just inches from hers, as she giggled and squirmed against him, it should have meant they were going to get in trouble. And if it had been any other teenage boy and girl, they would have. But it wasn't another couple. It was Violet and Jay...and this was business as usual for the two of them. Even her aunt and uncle knew that there was no possibility they were doing anything they shouldn't. The only reprimand they got was her aunt shushing them to keep it down before they woke the kids. After Jay left, Violet took the thirty dollars that her uncle gave her and headed out. As she drove home, she tried to ignore the feelings of frustration she had about the way her aunt and uncle had reacted-or rather hadn't reaction-to finding her and Jay together on the couch. For some reason it made her feel worse to know that even the grown-ups around them didn't think there was a chance they could ever be a real couple.

What are we doing here?" Daniel suddenly shouted, rattling an amateur painting of a blue sailboat on the wall. "We clearly need to be at the library at Bologna. Do you still have keys to get in? In your office you must have had-" "I became emeritus thirteen years ago, Daniel. And we're not traveling two hundred kilometers in the middle of the night to look at..." He paused. "Look at Lucinda, she's sleeping standing up, like a horse!" Luce grimaced groggily. She was afraid to start down the path of a dream for fear she might meet Bill. He had a tendency to turn up when she closed her eyes these days. She wanted to stay awake, to stay away from him, to be a part of the conversation about the relic she and Daniel would need to find the next day. But sleep was insistent and would not be denied. Seconds or hours later, Daniel's arms lifted her from the ground and carried her up a dark and narrow flight of stairs. "I'm sorry, Luce," she thought he said. She was too deep asleep to respond. "I should have let you rest sooner. I'm just so scared," he whispered. "Scared we're going to run out of time.

People, especially those in charge, rarely invite you into their offices and give freely of their time. Instead, you have to do something unique, compelling, even funny or a bit daring, to earn it. Even if you happen to be an exceptionally well-rounded person who possesses all of the scrappy qualities discussed so far, it’s still important to be prepared, dig deep, do the prep work, and think on your feet. Harry Gordon Selfridge, who founded the London-based department store Selfridges, knew the value of doing his homework. Selfridge, an American from Chicago, traveled to London in 1906 with the hope of building his “dream store.” He did just that in 1909, and more than a century later, his stores continue to serve customers in London, Manchester, and Birmingham. Selfridges’ success and staying power is rooted in the scrappy efforts of Harry Selfridge himself, a creative marketer who exhibited “a revolutionary understanding of publicity and the theatre of retail,” as he is described on the Selfridges’ Web site. His department store was known for creating events to attract special clientele, engaging shoppers in a way other retailers had never done before, catering to the holidays, adapting to cultural trends, and changing with the times and political movements such as the suffragists. Selfridge was noted to have said, “People will sit up and take notice of you if you will sit up and take notice of what makes them sit up and take notice.” How do you get people to take notice? How do you stand out in a positive way in order to make things happen? The curiosity and imagination Selfridge employed to successfully build his retail stores can be just as valuable for you to embrace in your circumstances. Perhaps you have landed a meeting, interview, or a quick coffee date with a key decision maker at a company that has sparked your interest. To maximize the impression you’re going to make, you have to know your audience. That means you must respectfully learn what you can about the person, their industry, or the culture of their organization. In fact, it pays to become familiar not only with the person’s current position but also their background, philosophies, triumphs, failures, and major breakthroughs. With that information in hand, you are less likely to waste the precious time you have and more likely to engage in genuine and meaningful conversation.

We were talking about childhood dramas. Then I remembered. “You had said something that had confused me,” I said. “You had said that a person cannot play a control drama with us unless we play the matching drama. I didn’t understand that.” “Do you understand now?” “Not really. What are you getting at?” “The scene outside clearly demonstrated what happens if you do play the matching drama.” “How?” She glanced at me briefly. “What drama was the man playing with you?” “He was obviously the Intimidator.” “Right, and what drama did you play?” “I was just trying to get him off my back.” “I know, but what drama were you playing?” “Well, I started off in my aloofness drama, but he kept coming after me.” “Then?” The conversation was irritating me but I tried to get centered and stay with it. I looked at Julia and said, “I guess I was playing a Poor Me.” She smiled. “That’s right.” “I noticed you handled him with no problem,” I said. “Only because I didn’t play the drama he expected. Remember that each person’s control drama was formed in childhood in relation to another drama. Therefore each drama needs a matching drama to be fully played out. What the intimidator needs in order to get energy is either a poor me, or another intimidator. “How did you handle it?” I asked, still confused. “My drama response would have been to play the Intimidator myself, trying to out intimidate him. Of course, this would probably have resulted in violence. But instead I did what the Manuscript instructs. I named the drama he was playing. All dramas are covert strategies to get energy. He was trying to intimidate you out of your energy. When he tried that on me, I named what he was doing.” “That’s why you asked why he was so angry?” “Yes. The Manuscript says that covert manipulations for energy can’t exist if you bring them into consciousness by pointing them out. They cease to be covert. It is a very simple method. The best truth about what’s going on in a conversation always prevails. After that the person has to be more real and honest.” “That makes sense,” I said. “I guess I’ve even named dramas myself before, though I didn’t know what I was doing.” “I’m sure. That’s something all of us have done. We’re just learning more about what is at stake. And the key to making it work is to simultaneously look beyond the drama at the real person in front of you, and send as much energy their way as possible. If they can feel energy coming in anyway, then it’s easier for them to give up their way of manipulating for it.” “What could you appreciate in that guy?” I said. “I could appreciate him as a little insecure boy needing energy desperately.

When he interviewed Stockdale, Collins asked him, “Who didn’t make it out?” Stockdale replied, “Oh, that’s easy. The optimists.” Stockdale explained that the optimists would believe they’d be out by Christmas, and Christmas would come and go. Then they would believe they’d be out by Easter, and that date would come and go. And the years would tick by like that. He explained to Collins, “They died of a broken heart.” Stockdale told Collins, “This is a very important lesson. You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.” We named this third key learning gritty faith and gritty facts, and today we all work to take responsibility for both dreaming and reality-checking those dreams with facts. When stress is high, we can still find ourselves slipping into some of these patterns, especially failing to communicate all of these pieces and to maintain connective tissue. What’s powerful about doing this work is that we now recognize it very quickly and we can name it. Once that happens, we know what rumble needs to happen and why. At the end of the meeting, I apologized for offloading my emotions on them. And, of equal importance, I made a commitment to make good on that apology by

The physical shape of Mollies paralyses and contortions fit the pattern of late-nineteenth-century hysteria as well — in particular the phases of "grand hysteria" described by Jean-Martin Charcot, a French physician who became world-famous in the 1870s and 1880s for his studies of hysterics..." "The hooplike spasm Mollie experienced sounds uncannily like what Charcot considered the ultimate grand movement, the arc de de cercle (also called arc-en-ciel), in which the patient arched her back, balancing on her heels and the top of her head..." "One of his star patients, known to her audiences only as Louise, was a specialist in the arc de cercle — and had a background and hysterical manifestations quite similar to Mollie's. A small-town girl who made her way to Paris in her teens, Louise had had a disrupted childhood, replete with abandonment and sexual abuse. She entered Salpetriere in 1875, where while under Charcot's care she experienced partial paralysis and complete loss of sensation over the right side of her body, as well as a decrease in hearing, smell, taste, and vision. She had frequent violent, dramatic hysterical fits, alternating with hallucinations and trancelike phases during which she would "see" her mother and other people she knew standing before her (this symptom would manifest itself in Mollie). Although critics, at the time and since, have decried the sometime circus atmosphere of Charcot's lectures, and claimed that he, inadvertently or not, trained his patients how to be hysterical, he remains a key figure in understanding nineteenth-century hysteria.

With global advances in technology, our society is becoming more engrossed in personal gadgets than in the world around them. We hold our phones more than we hold real conversations, and each other. We’re so busy looking down at screens and engaging in digital interactions that we forget about the environment around us. It seems people would rather experience an event through a camera than use their eyes to enjoy what’s in front of them. Concert audiences are lit up by the shimmering of phone screens. This isn’t to say that we shouldn’t capture mementos of these precious times. But living through a screen prevents us from being present in the moment. As we continue to distract ourselves from the present moment, we become more anxious, fearful and stressed. Worries overwhelm us in our everyday lives because we’re now conditioned to live elsewhere, rather than right here. What’s more, we ignore the people around us and our personal relationships pay the price. This is often why we feel distressed, disconnected and lost. Our vibration is lowered because we feel like we’re in some imagined situation that doesn’t match up with our lived reality. We relive moments of the past, fear the future and create obstacles in our minds. We devote creative energy to destructive ideas – and this invites turmoil into our lives. Now is the only time you have. Once your past is gone, it doesn’t exist, no matter how many times you recreate it mentally. The future hasn’t even arrived; but again, you keep taking yourself there mentally. Tomorrow comes disguised as today and some of us don’t even notice. Nothing is more valuable than the present moment because you can never get it back.

Mattis and Gary Cohn had several quiet conversations about The Big Problem: The president did not understand the importance of allies overseas, the value of diplomacy or the relationship between the military, the economy and intelligence partnerships with foreign governments. They met for lunch at the Pentagon to develop an action plan. One cause of the problem was the president’s fervent belief that annual trade deficits of about $500 billion harmed the American economy. He was on a crusade to impose tariffs and quotas despite Cohn’s best efforts to educate him about the benefits of free trade. How could they convince and, in their frank view, educate the president? Cohn and Mattis realized they were nowhere close to persuading him. The Groundhog Day–like meetings on trade continued and the acrimony only grew. “Let’s get him over here to the Tank,” Mattis proposed. The Tank is the Pentagon’s secure meeting room for the Joint Chiefs of Staff. It might focus him. “Great idea,” Cohn said. “Let’s get him out of the White House.” No press; no TVs; no Madeleine Westerhout, Trump’s personal secretary, who worked within shouting distance of the Oval Office. There wouldn’t even be any looking out the window, because there were no windows in the Tank. Getting Trump out of his natural environment could do the trick. The idea was straight from the corporate playbook—a retreat or off-site meeting. They would get Trump to the Tank with his key national security and economic team to discuss worldwide strategic relations. Mattis and Cohn agreed. Together they would fight Trump on this. Trade wars or disruptions in the global markets could savage and undermine the precarious stability in the world. The threat could spill over to the military and intelligence community. Mattis couldn’t understand why the U.S. would want to pick a fight with allies, whether it was NATO, or friends in the Middle East, or Japan—or particularly with South Korea.

Back in bed I listen to every sound. The plastic tarp over the table on the balcony crunching in the cold wind. the two short clicks in the walls before the heat comes on with a low whoosh. I hear a constant base hum all around, the nervous system of the building, carrying electricity and gas and phone conversations to all our respective little boxes. I listen to it all, the constant, the rhythmic, and the random. It's hard to measure the night by sound, but it can be done. I know that when the traffic noise is quietest, it's about 4:30 in the morning. I know that when the 'Times' hits the door, it's around 5. Now the clock says it's morning, 5:45, but the November sky still says midnight. I hear the elevator ding twenty yards down the hall outside our door. Seven seconds later, I hear his keys in our lock, then his heavy backpack hitting the floor. I hear the refrigerator door open, the unsealing vacuum wheezing as the cold inside air meets the dry heat in the apartment. The cupboard door. A glass. The crescendoing fizz of a new two-liter Diet Coke bottle opening. It's a one-sided conversation with no one actually talking. I lie in the dark, close my eyes, and try not to listen to his movements around apartment. these are the sounds of our life together before it got so messy. I want to say something back. Anything, anything that sounds like things sounded last summer. Even just to myself. Just something out loud. The inside of my eyelids turn pink. My door has been opened and the light from the hallway shines through them. I won't open them. There is no noise. Like an eclipse, the world behind my closed eyes goes dark again. For just one second, before I feel a kiss on my right eye. I keep them closed. A kiss on the left one. I open them. Jack looks down at me and closes his eyes. He leans forward and puts his forehead on my chest and goes limp. ''Blues Clues' is on,' he says softly into my tee shirt. His muffled voice vibrating only a half inch away from my heart.

Finally, he allowed me to turn the key in the lock and the front door, with its porthole-shaped window, swung open. I don’t know what I’d expected. I’d tried not to conjure up fantasies of any kind, but what I saw left me inarticulate. The entire apartment had the feel of a ship’s interior. The walls were highly polished teak and oak, with shelves and cubbyholes on every side. The kitchenette was still located to the right where the old one had been, a galley-style arrangement with a pint-size stove and refrigerator. A microwave oven and trash compactor had been added. Tucked in beside the kitchen was a stacking washer-dryer, and next to that was a tiny bathroom. In the living area, a sofa had been built into a window bay, with two royal blue canvas director’s chairs arranged to form a “conversational grouping.” Henry did a quick demonstration of how the sofa could be extended into sleeping accommodations for company, a trundle bed in effect. The dimensions of the main room were still roughly fifteen feet on a side, but now there was a sleeping loft above, accessible by way of a tiny spiral staircase where my former storage space had been. In the old place, I’d usually slept naked on the couch in an envelope of folded quilt. Now, I was going to have an actual bedroom of my own. I wound my way up, staring in amazement at the double-size platform bed with drawers underneath. In the ceiling above the bed, there was a round shaft extending through the roof, capped by a clear Plexiglas skylight that seemed to fling light down on the blue-and-white patchwork coverlet. Loft windows looked out to the ocean on one side and the mountains on the other. Along the back wall, there was an expanse of cedar-lined closet space with a rod for hanging clothes, pegs for miscellaneous items, shoe racks, and floor-to-ceiling drawers. Just off the loft, there was a small bathroom. The tub was sunken with a built-in shower and a window right at tub level, the wooden sill lined with plants. I could bathe among the treetops, looking out at the ocean where the clouds were piling up like bubbles. The towels were the same royal blue as the cotton shag carpeting. Even the eggs of milled soap were blue, arranged in a white china dish on the edge of the round brass sink.

Devon Franklin Oprah: One of the things that you say that really struck me is that if we look at our life as a movie and God as the director of our movie, then we use our faith to help propel us forward in trusting in the director, correct? Devon Franklin: Yes. Absolutely. Because what I realized is that sometimes we, in the most difficult times in our story, we begin to lose faith. Oprah: And start to think we’re in control of things. But all it takes is one wrong turn and we quickly remember that’s just not true. Here is what I love. You say: “The truth is, you and I are in control of only two things: how we prepare for what might happen, and how we respond to what just happened. The moment when things actually do happen belongs to God.” Devon: Amen. Oprah: Brilliant. Brilliant. Devon: It’s true. Because what happens is, the moments when things happen in our life, we don’t control. In a moment, life can change for the better or what in the moment may seem for the worse. So our job is to prepare. Oprah: Prepare for only two things. Devon: That’s right. Oprah: Prepare for what might happen. And then how we respond to what has happened. Devon: That’s right. Because so many times what keeps us in that valley of depression, what keeps us in that valley of frustration, is our response to a moment and not recognizing that it is exactly that. It’s a moment. It’s one scene of your movie. And what makes a great movie are scenes that are put together of great conflict. Oprah: Okay. You also say: “The key is remembering your story. The spiritual journey parallels the steps involved in bringing a movie from the initial idea to theatrical release.” Devon: Yes. Oprah: So you start with the kernel of an idea, a process known as development and production. And development begins when you have the first vision of what you can be, correct? Devon: Exactly. You can’t write a movie unless you know what the movie is supposed to be about. That’s what development is. Sometimes we get so frustrated in our lives, but we have to go back and say, “Wait a minute. Do I understand what the big idea of my life is supposed to be?” If my life is a story, then I have to know the point of my story. And sometimes what happens when we start developing a movie, the producers may have one vision of what the movie is supposed to be and the studio has another version and then the movie becomes nothing because there’s no clarity. So with our life, we have to have clarity of what we’re supposed to do. What do we believe we’re called to do in this life? And then that way it gives our whole development process more shape.

A word of explanation about how the information in this book was obtained, evaluated and used. This book is designed to present, as best my reporting could determine, what really happened. The core of this book comes from the written record—National Security Council meeting notes, personal notes, memos, chronologies, letters, PowerPoint slides, e-mails, reports, government cables, calendars, transcripts, diaries and maps. Information in the book was supplied by more than 100 people involved in the Afghanistan War and national security during the first 18 months of President Barack Obama’s administration. Interviews were conducted on “background,” meaning the information could be used but the sources would not be identified by name. Many sources were interviewed five or more times. Most allowed me to record the interviews, which were then transcribed. For several sources, the combined interview transcripts run more than 300 pages. I have attempted to preserve the language of the main characters and sources as much as possible, using their words even when they are not directly quoted, reflecting the flavor of their speech and attitudes. Many key White House aides were interviewed in-depth. They shared meeting notes, important documents, recollections of what happened before, during and after meetings, and assisted extensively with their interpretations. Senior and well-placed military, intelligence and diplomatic officials also provided detailed recollections, read from notes or assisted with documents. Since the reporting was done over 18 months, many interviews were conducted within days or even hours after critical discussions. This often provided a fresher and less-calculated account. Dialogue comes mostly from the written record, but also from participants, usually more than one. Any attribution of thoughts, conclusions or feelings to a person was obtained directly from that person, from notes or from a colleague whom the person told. Occasionally, a source said mid-conversation that something was “off-the-record,” meaning it could not be used unless the information was obtained elsewhere. In many cases, I was able to get the information elsewhere so that it could be included in this book. Some people think they can lock up and prevent publication of information by declaring it “off-the-record” or that they don’t want to see it in the book. But inside any White House, nearly everyone’s business and attitudes become known to others. And in the course of multiple, extensive interviews with firsthand sources about key decision points in the war, the role of the players became clear. Given the diversity of sources, stakes and the lives involved, there is no way I could write a sterilized or laundered version of this story. I interviewed President Obama on-the-record in the Oval Office for one hour and 15 minutes on Saturday, July 10, 2

REPROGRAMMING MY BIOCHEMISTRY A common attitude is that taking substances other than food, such as supplements and medications, should be a last resort, something one takes only to address overt problems. Terry and I believe strongly that this is a bad strategy, particularly as one approaches middle age and beyond. Our philosophy is to embrace the unique opportunity we have at this time and place to expand our longevity and human potential. In keeping with this health philosophy, I am very active in reprogramming my biochemistry. Overall, I am quite satisfied with the dozens of blood levels I routinely test. My biochemical profile has steadily improved during the years that I have done this. For boosting antioxidant levels and for general health, I take a comprehensive vitamin-and-mineral combination, alpha lipoic acid, coenzyme Q10, grapeseed extract, resveratrol, bilberry extract, lycopene, silymarin (milk thistle), conjugated linoleic acid, lecithin, evening primrose oil (omega-6 essential fatty acids), n-acetyl-cysteine, ginger, garlic, l-carnitine, pyridoxal-5-phosphate, and echinacea. I also take Chinese herbs prescribed by Dr. Glenn Rothfeld. For reducing insulin resistance and overcoming my type 2 diabetes, I take chromium, metformin (a powerful anti-aging medication that decreases insulin resistance and which we recommend everyone over 50 consider taking), and gymnema sylvestra. To improve LDL and HDL cholesterol levels, I take policosanol, gugulipid, plant sterols, niacin, oat bran, grapefruit powder, psyllium, lecithin, and Lipitor. To improve blood vessel health, I take arginine, trimethylglycine, and choline. To decrease blood viscosity, I take a daily baby aspirin and lumbrokinase, a natural anti-fibrinolytic agent. Although my CRP (the screening test for inflammation in the body) is very low, I reduce inflammation by taking EPA/DHA (omega-3 essential fatty acids) and curcumin. I have dramatically reduced my homocysteine level by taking folic acid, B6, and trimethylglycine (TMG), and intrinsic factor to improve methylation. I have a B12 shot once a week and take a daily B12 sublingual. Several of my intravenous therapies improve my body’s detoxification: weekly EDTA (for chelating heavy metals, a major source of aging) and monthly DMPS (to chelate mercury). I also take n-acetyl-l-carnitine orally. I take weekly intravenous vitamins and alpha lipoic acid to boost antioxidants. I do a weekly glutathione IV to boost liver health. Perhaps the most important intravenous therapy I do is a weekly phosphatidylcholine (PtC) IV, which rejuvenates all of the body’s tissues by restoring youthful cell membranes. I also take PtC orally each day, and I supplement my hormone levels with DHEA and testosterone. I take I-3-C (indole-3-carbinol), chrysin, nettle, ginger, and herbs to reduce conversion of testosterone into estrogen. I take a saw palmetto complex for prostate health. For stress management, I take l-theonine (the calming substance in green tea), beta sitosterol, phosphatidylserine, and green tea supplements, in addition to drinking 8 to 10 cups of green tea itself. At bedtime, to aid with sleep, I take GABA (a gentle, calming neuro-transmitter) and sublingual melatonin. For brain health, I take acetyl-l-carnitine, vinpocetine, phosphatidylserine, ginkgo biloba, glycerylphosphorylcholine, nextrutine, and quercetin. For eye health, I take lutein and bilberry extract. For skin health, I use an antioxidant skin cream on my face, neck, and hands each day. For digestive health, I take betaine HCL, pepsin, gentian root, peppermint, acidophilus bifodobacter, fructooligosaccharides, fish proteins, l-glutamine, and n-acetyl-d-glucosamine. To inhibit the creation of advanced glycosylated end products (AGEs), a key aging process, I take n-acetyl-carnitine, carnosine, alpha lipoic acid, and quercetin. MAINTAINING A POSITIVE “HEALTH SLOPE” Most important,