“
...the notion of the classroom as an intellectual community gets lost when conference rooms by the principal's office are turned into data rooms - rooms in which walls, floor to ceiling, are covered with test scores of every child in the school - and "Days Until the TEST" banners greet students and parents as they enter the school. That, at the very least, suggests the school is more interested in making sure students pass a test than in creating an intellectual community.
”
”
Kylene Beers & Robert E. Probst (Notice and Note: Strategies for Close Reading)
“
At the sound of her voice, her voice caring about me, I had to go blindly stumbling off to the side of the corridor, nearly running into people going by in both directions, and turn myself to face the wall so I wouldn't just go into a fit of blubbing.
Aadhya managed to conference Liu in while I got myself under control. Hearing both their voices prolonged the struggle, though. If I shut my eyes, I could be back in one of our dorm rooms, sitting together [...] and I couldn't want to be back in the Scholomance, but I did want to be with them again. I wanted the circle of their arms around me, so desperately.
”
”
Naomi Novik (The Golden Enclaves (The Scholomance, #3))
“
WALTER (Gathering him up in his arms) You know what, Travis? In seven years you going to be seventeen years old. And things is going to be very different with us in seven years, Travis. … One day when you are seventeen I’ll come home—home from my office downtown somewhere— TRAVIS You don’t work in no office, Daddy. WALTER No—but after tonight. After what your daddy gonna do tonight, there’s going to be offices—a whole lot of offices.… TRAVIS What you gonna do tonight, Daddy? WALTER You wouldn’t understand yet, son, but your daddy’s gonna make a transaction … a business transaction that’s going to change our lives. … That’s how come one day when you ’bout seventeen years old I’ll come home and I’ll be pretty tired, you know what I mean, after a day of conferences and secretaries getting things wrong the way they do … ’cause an executive’s life is hell, man—(The more he talks the farther away he gets) And I’ll pull the car up on the driveway … just a plain black Chrysler, I think, with white walls—no—black tires. More elegant. Rich people don’t have to be flashy … though I’ll have to get something a little sportier for Ruth—maybe a Cadillac convertible to do her shopping in. … And I’ll come up the steps to the house and the gardener will be clipping away at the hedges and he’ll say, “Good evening, Mr. Younger.” And I’ll say, “Hello, Jefferson, how are you this evening?” And I’ll go inside and Ruth will come downstairs and meet me at the door and we’ll kiss each other and she’ll take my arm and we’ll go up to your room to see you sitting on the floor with the catalogues of all the great schools in America around you. … All the great schools in the world! And—and I’ll say, all right son—it’s your seventeenth birthday, what is it you’ve decided? … Just tell me where you want to go to school and you’ll go. Just tell me, what it is you want to be—and you’ll be it. … Whatever you want to be—Yessir! (He holds his arms open for TRAVIS) YOU just name it, son … (TRAVIS leaps into them) and I hand you the world!
”
”
Lorraine Hansberry (A Raisin in the Sun)
“
At one point in late 2017, he was scheduled to be on a Tesla earnings call with Wall Street analysts. Jon McNeill, who was then Tesla’s president, found him lying on the floor of the conference room with the lights off. McNeill went over and lay down next to him in the corner. “Hey, pal,” McNeill said. “We’ve got an earnings call to do.” “I can’t do it,” Musk said. “You have to,” McNeill replied. It took McNeill a half-hour to get him moving. “He came from a comatose state to a place where we could actually get him in the chair, get other people in the room, get him through his opening statement, and then cover for him,” McNeill recalls. Once it was over, Musk said, “I’ve got to lay down, I’ve got to shut off the lights. I just need some time alone.” McNeill said the same scene played out five or six times, including once when he had to lie on the conference room floor next to Musk to get his approval for a new website design.
”
”
Walter Isaacson (Elon Musk)
“
Philby now went in for the kill. Elliott had tipped him off that he would be cleared by Macmillan, but mere exoneration was not enough: he needed Lipton to retract his allegations, publicly, humiliatingly, and quickly. After a telephone consultation with Elliott, he instructed his mother to inform all callers that he would be holding a press conference in Dora’s Drayton Gardens flat the next morning. When Philby opened the door a few minutes before 11:00 a.m. on November 8, he was greeted with gratifying proof of his new celebrity. The stairwell was packed with journalists from the world’s press. “Jesus Christ!” he said. “Do come in.” Philby had prepared carefully. Freshly shaved and neatly barbered, he wore a well-cut pinstriped suit, a sober and authoritative tie, and his most charming smile. The journalists trooped into his mother’s sitting room, where they packed themselves around the walls. Camera flashes popped. In a conspicuous (and calculated) act of old-world gallantry, Philby asked a journalist sitting in an armchair if he would mind giving up his seat to a lady journalist forced to stand in the doorway. The man leaped to his feet. The television cameras rolled. What followed was a dramatic tour de force, a display of cool public dishonesty that few politicians or lawyers could match. There was no trace of a stammer, no hint of nerves or embarrassment. Philby looked the world in the eye with a steady gaze and lied his head off. Footage of Philby’s famous press conference is still used as a training tool by MI6, a master class in mendacity.
”
”
Ben Macintyre (A Spy Among Friends: Kim Philby and the Great Betrayal)
“
Oh, but it is!" said Dot. "You see, I've taken many, many writing workshops. You'd be surprised how many."
No I wouldn't, thought Amy, although she would be surprised if any of the other classes had actually encouraged critical reading. Dot was ideal prey for the sort of writing guru who praised everybody's use of metaphor whenever a metaphor, however exhausted, was actually used. No doubt Dot had been told more than once that her work was publishable, and Dot, hearing identical assurances given to others, had believed in her heart of hearts that she was the only one not being patronized. There was a local industry devoted to Dots: weekend writing conferences, during which the Dots could pay extra to have a real-live literary agent actually read one of their paragraphs; expensive weeklong retreats in Anza-Borrego or Julian or Ensenada, where the Dots could locate their inner voices; and at least three annual fiction-writing contests which the Dots could enter at will, for a hefty fee. Amy was willing to bet that in Dot's living room an entire wall was devoted to framed literary awards, including Third Runner-Up Best Unpublished Romance Manuscript.
”
”
Jincy Willett (The Writing Class)
“
From around the periphery of the city the Marine battalion staffs arrived in small clusters of Humvees and LAVs, dismounting outside the walls of the MEF, striding in tight groups through the makeshift plywood door into the alcove of the stone mansion that served as the regi-mental HQ, draping their ceramic armor vests and Kevlar helmets over the wooden racks that lined the wall outside the conference room. Several carried M4 carbines or M16s, while others wore pistols on their hips or in shoulder holsters. It was like a meeting of knights in the fifteenth century—large, purposeful men neatly arraying their armor before sitting down at the banquet table to discuss the business of making war. The mood was upbeat, with many smiles exchanged. The dickering was over. It was time to finish the task. They stood talking until Col Toolan strode in; then they took seats around a long, square table with a huge photomap of Fallujah on the wall.
”
”
Bing West (No True Glory: Fallujah and the Struggle in Iraq: A Frontline Account)
“
So, a few years ago, while I was presenting at a conference in Europe, my wife called and insisted that the walls of our laundry room were throbbing. That was the word she used. Pulsing, like the wall itself was alive. She described a hum, an energy, that she could feel as soon as she walked into the room. I suggested it was a wiring problem. She became … let’s just say, agitated at that point. Three days later, just before I was due to come back, she called again. The problem was getting worse, she said. There was an audible hum now, from the wall. She couldn’t sleep. She could hear it as soon as she walked in the house. She could feel it, the vibration, like something unnatural was ready to burst forth into our world. So, I flew home the next day, and found her extremely upset. I understood immediately why my suggestion of a wiring problem was so insulting—this was the sound of something alive. Something massive. So, even though I was exhausted, jet-lagged and just completely dead on my feet, I had no other thought than to go out to the garage, get my tools and peel off the siding. Guess what I found.”
I didn’t answer.
“Guess!”
“I’m not sure I want to know.”
“Bees. They had built an entire hive in the wall, sprawling from floor to ceiling. Tens of thousands of them.”
His face was lighting up with the telling of his amusing anecdote. Why not? He was getting paid to tell it.
“So I went and put on a hat and gloves and wrapped my wife’s scarf around my face and sprayed the hive, I killed them by the thousands. Only later did I realize that the bees are quite valuable and a local beekeeper actually came and carefully removed the hive itself at no charge. I think he’d have actually paid me if I hadn’t killed so many of them at the start.”
“Hmm.”
“Do you understand?”
“Yeah, your wife thought it was a monster. Turned out to just be bees. So my little problem, probably just bees. It’s all bees. Nothing to worry about.”
“I’m afraid you misunderstood. That was the day that a very powerful, very dangerous monster turned out to be real. Just ask the bees.
”
”
David Wong
“
My intention, this time, was to transfer a play to the screen while keeping its theatrical character. It was in some senses a matter of walking, invisibly, around the stage and catching the different aspects and nuances in the play, the urgency and the facial expressions that escape a spectator who cannot follow them in detail from a seat in the stalls.
Apart from that, I had noticed how effective a play becomes when you have a bird's-eye view from it, for example from the flies, that is to say from the viewpoint of a voyeur. The Audience is enclosed with the characters in a room lacking its fourth wall and listens to them on equal terms, without the element of my story conferred on scenes of intimacy by the whimsical shape of a keyhole.”
“L'aigle à deux têtes is not History. It is a story, an invented story lived out by imaginary heroes, and I should never have dared venture into the realistic world of cinema without being able to rely on the help of Christian Bérard. He has a genius for situating whatever he touches, for giving it a depth in time and space and an appearance of truth that are literally inimitable.” (...)
“A drama of this kind would be unacceptable, and almost impossible to tell, unless it was interpreted by superb actors who could instill grandeur and life into it. Edwige Feuillère and Jean Marais, applauded evening after evening in their parts in the play, surpass themselves on the screen and give of themselves, as I suggested above, everything that they cannot give us on the stage.”
“George Auric's music and the Strauss waltzes at the krantz ball make up the liquid in this drama of love and death is immersed.” (...)
“In L'aigle à deux têtes, I wanted to make a theatrical film.” (...)
“I know the faults of the film, but unfortunately the expense of the medium and the constraints of time that it imposes on us, prevent us from correcting our faults, Cinematography costs too much.” (...)
“In Les parents terribles (1948), what I determined to do was the opposite of what I did in L'aigle à deux têtes; to de-theatricalize a play, to film it in chronological order and to catch the characters by surprise from the indiscreet angle of the camera. In short, I wanted to watch a family through the keyhole instead of observing its life from a seat in the stalls.
”
”
Jean Cocteau (The Art of Cinema)
“
Cohen continued to struggle with his own well-being. Even though he had achieved his life’s dream of running his own firm, he was still unhappy, and he had become dependent on a psychiatrist named Ari Kiev to help him manage his moods. In addition to treating depression, Kiev’s other area of expertise was success and how to achieve it. He had worked as a psychiatrist and coach with Olympic basketball players and rowers trying to improve their performance and overcome their fear of failure. His background building athletic champions appealed to Cohen’s unrelenting need to dominate in every transaction he entered into, and he started asking Kiev to spend entire days at SAC’s offices, tending to his staff. Kiev was tall, with a bushy mustache and a portly midsection, and he would often appear silently at a trader’s side and ask him how he was feeling. Sometimes the trader would be so startled to see Kiev there he’d practically jump out of his seat. Cohen asked Kiev to give motivational speeches to his employees, to help them get over their anxieties about losing money. Basically, Kiev was there to teach them to be ruthless. Once a week, after the market closed, Cohen’s traders would gather in a conference room and Kiev would lead them through group therapy sessions focused on how to make them more comfortable with risk. Kiev had them talk about their trades and try to understand why some had gone well and others hadn’t. “Are you really motivated to make as much money as you can? This guy’s going to help you become a real killer at it,” was how one skeptical staff member remembered Kiev being pitched to them. Kiev’s work with Olympians had led him to believe that the thing that blocked most people was fear. You might have two investors with the same amount of money: One was prepared to buy 250,000 shares of a stock they liked, while the other wasn’t. Why? Kiev believed that the reluctance was a form of anxiety—and that it could be overcome with proper treatment. Kiev would ask the traders to close their eyes and visualize themselves making trades and generating profits. “Surrendering to the moment” and “speaking the truth” were some of his favorite phrases. “Why weren’t you bigger in the trades that worked? What did you do right?” he’d ask. “Being preoccupied with not losing interferes with winning,” he would say. “Trading not to lose is not a good strategy. You need to trade to win.” Many of the traders hated the group therapy sessions. Some considered Kiev a fraud. “Ari was very aggressive,” said one. “He liked money.” Patricia, Cohen’s first wife, was suspicious of Kiev’s motives and believed that he was using his sessions with Cohen to find stock tips. From Kiev’s perspective, he found the perfect client in Cohen, a patient with unlimited resources who could pay enormous fees and whose reputation as one of the best traders on Wall Street could help Kiev realize his own goal of becoming a bestselling author. Being able to say that you were the
”
”
Sheelah Kolhatkar (Black Edge: Inside Information, Dirty Money, and the Quest to Bring Down the Most Wanted Man on Wall Street)
“
Vice Admiral Charles Lockwood, who had commanded the U.S. submarine campaign against Japan during World War II, later recalled his astonishment at hearing Abelson's briefing: "If I live to be a hundred, I shall never forget that meeting on March 28, 1946, in a large Bureau of Ships conference room, its walls lined with blackboards, which in turn were covered with diagrams, blueprints, figures and equations which Phil used to illustrate various points as he read from his document, the first ever submitted anywhere on nuclear-powered subs. It sounded like something out of Jules Verne's Twenty Thousand Leagues Under the Sea."7
”
”
Ed Offley (Scorpion Down: Sunk by the Soviets, Buried by the Pentagon: The Untold Story of the USS Scorpion)
“
The Greenbrier Bunker was one of America’s best-kept secrets for decades. Beneath the Greenbrier Resort in West Virginia, a bomb shelter was hidden from the general public. It was created for members of Congress in the event of an emergency, stocked with months’ worth of food and supplies. The bunker was kept a secret for over thirty years, and it was built alongside the Greenbrier Resort, in the town of White Sulphur Springs. Even the official historian of Greenbrier, Bob Conte, knew nothing about the bunker. Conte had all sorts of records and photos from the property, but nothing that revealed information about the bunker. It turns out that the bunker was built in case of an emergency during the Cold War. The space of the bunker has been compared to that of a Walmart store, with thick, concrete walls and an extensive air filtration system. Rows of metal bunkbeds line the walls, with enough beds for 1,100 people. The building of the bunker was called “Project Greek Island,” and hotel workers and locals were told the construction was for a new conference and exhibition center. It was even used for conferences by thousands of people who had no idea that it was actually designed to be a secret bunker. Down the hall from the sleeping quarters, there was a room designed to be the floor for the House of Representatives. A group of secret government employees disguised themselves as technicians, but they were really some of the only people in the world who knew about the bunker. It was their job to make sure there was a constant six-month supply of food, the most up-to-date pharmaceuticals, and everything that the members of Congress would need in the event of an emergency. The bunker was exposed to the public in 1992. Today, the Greenbrier property is home to not only the Greenbrier Resort, but also the Presidents’ Cottage Museum. As over twenty-five presidents have stayed there, the museum shows their experiences, the property’s history, and, now, part of the bunker. There is a new emergency shelter in place, but only a handful of people know its whereabouts.
”
”
Bill O'Neill (The Fun Knowledge Encyclopedia: The Crazy Stories Behind the World's Most Interesting Facts (Trivia Bill's General Knowledge Book 1))
“
Soil
In your
eyes you bring
your father's suitcases,
immigrant among immigrants
in a friable land where words, often,
run the other way around. You
never learned how to read
his disorientation:
what for you
is the order
of a house
for him is the disorder
of a hotel room.
His hands can build
a chair, cut a door, raise a
wall up, if he looks in a cellar he finds
the nests of scorpions and the ancient dust of when
he grows up a baby. Your saints, on the other hand, do not
know what to stare at. There's a portion of land
hidden at the bottom of your pockets,
to remember what has been
before, what is possible,
what exists without
the need to
confer
a na
m
e
”
”
Tiziano Fratus (Postolar rasjeda)
“
valley? That should be interesting for you.” “I haven’t decided what I’m doing yet.” “I’d be happy to help,” Mr. Bally said. “I’m an expert on the subject you’re studying.” He picked up one of the microfilm boxes. “Judges in these contests like primary sources.” I knew that. Judges in these contests always liked primary sources. I was already using one. “Tell me about Andover,” I’d said to Cissy Langer, sitting in her back room with a wall full of piggy dolls staring at me. “Oh, my goodness, Mimi, what a question,” she’d said. I took the glass of iced tea, and I took the plate of chocolate chip cookies, and I set my tape recorder between them. I’d borrowed it from the school librarian. “I’ve already got some primary sources,” I said to Winston Bally in the conference room. We all pick and choose the things we talk about, I guess. I’d listened to my mother and Cissy talk about growing up together for maybe hundreds of hours, about sharing a seat and red licorice ropes on the bus, about getting licked for wearing their Sunday dresses into the woods one day, about the years when they both moved back in with their parents while their husbands went to war. And somehow I’d never really noticed that all the stories started when they were ten, that there were no stories about the four-year-old Miriam, the six-year-old Cissy, about the day when they were both seven when Ruth came home from the hospital, a bundle of yellow crochet yarn and dirty diaper. It made sense, I guess, since it turned out Cissy had grown up in a place whose name I’d never even heard because it had been wiped off the map before I’d ever even been born. “My whole family lived in Andover,” Cissy said. “My mother and
”
”
Anna Quindlen (Miller's Valley)
“
Harvard generally frowned on Aiken’s postwar activities, however, including his close ties with industry, and ultimately the continual struggle for funding drove him to retire from the university at the minimum age in 1961. When he died suddenly at a conference in March 1973 at the age of seventy-three, Aiken left a generous bequest to Harvard. His generosity was not reciprocated. In spring 2000 the new Maxwell Dworkin computer sciences building was ceremonially inaugurated at the northeast corner of Harvard University’s Holmes Field, formerly the site of the Aiken Computation Laboratory. The new building was a gift to the university from Bill Gates and his Microsoft associate and Harvard classmate Steven Ballmer. Instead of continuing to honor the name of Howard Hathaway Aiken, founder of Harvard’s trailblazing computing program, the new center was named for the mothers of the two recent benefactors. A bronze plaque on the wall of the building is all that remains today to remind of Aiken’s original inspiration. Recently a conference room at the computer center was named for Grace Hopper.
”
”
Kathleen Broome Williams (Grace Hopper: Admiral of the Cyber Sea)
“
Now, Vega's brains were splattered over the conference room wall, and Mark was running for his life from a mythological creature. If he hadn't been
”
”
K.R. Griffiths (Adrift (Adrift, #1))
“
I am a descendant of Ranthia Drahl, Queen of Embers. She is with me now and I am not afraid.” Lehabah glowed, bright as the heart of a star. “My friends are behind me, and I will protect them.” The top of the bathroom door began to curl open. And Lehabah unleashed her power. Three blows. Perfectly aimed. Not to the bathroom door and Archangel behind it. No, Lehabah couldn’t slow Micah. But a hundred thousand gallons of water would. Lehabah’s shimmering blasts of power slammed into the glass tank. Right on top of the crack that Bryce had made when the nøkk threw her into it. The creature, sensing the commotion, rose from the rocks. And recoiled in horror as Lehabah struck again. Again. The glass cracked further. And then Lehabah hurled herself against it. Pushed her tiny body against the crack. She kept whispering the words over and over again. They morphed together into one sentence, a prayer, a challenge. “My friends are with me and I am not afraid.” Hunt wrested control of his body enough that he was able to put a hand over his heart. The only salute he could make as Lehabah’s words whispered through the speakers. “My friends are with me and I am not afraid.” One by one, the angels in the 33rd rose to their feet. Then Ruhn and his friends. And they, too, put their hands on their hearts as the smallest of their House pushed and pushed against the glass wall, burning gold as the nøkk tried to flee to any place it might survive what was about to come. Over and over, Lehabah whispered, “My friends are with me and I am not afraid.” The glass spiderwebbed. Everyone in the conference room rose to their feet. Only Sandriel, her attention fixed on the screen, did not notice. They all stood, and bore witness to the sprite who brought her death down upon herself, upon the nøkk—to save her friends. It was all they could offer her, this final respect and honor. Lehabah still pushed. Still shook with terror. Yet she did not stop. Not for one heartbeat. “My friends are with me and I am not afraid.” The bathroom door tore open, metal curling aside to reveal Micah, glowing as if newly forged, as if he’d rend this world apart. He surveyed the library, eyes landing on Lehabah and the cracked tank wall. The sprite whirled, back pressed against the glass. She hissed at Micah, “This is for Syrinx.” She slammed her little burning palm into the glass. And a hundred thousand gallons of water exploded into the library.
”
”
Sarah J. Maas (House of Earth and Blood (Crescent City, #1))
“
She tells of an emotionally powerful event in her life: “sitting in a hospital waiting room after the sudden death of a dear friend. Everything about that time was surreal, of course, with people coming and going, some of them familiar–her family members and some of our mutual friends–and others who were complete strangers. These were the ones who confused me. Didn’t they know that I was the number one friend, the one who knew Ginny the best? But here they were, unaware of me and just as stricken by shock and loss.
All those people know different sides of my adventurous friend.. They had climbed rock walls or hiked the Rocky Mountains with her, sat in her writing classes, or taught with her at different times in her life. My friend Ginny was the writer and hiker, the scholar with the ironic sense of humor. I had written books and organized conferences with her, chatted for hours over cups of coffee and plates of Indian food. Their friend was someone else entirely, the Ginny who spent the summer in a chalet high up in the Alps reading French novels or Ginny the neighborhood mom. And unless I was prepared to share my friend with other people, I would never really know her. . . .
That experience of the familiar suddenly becoming strange . . . is why we need to know the stories of the past. (p. 48)
”
”
Margaret Bendroth (The Spiritual Practice of Remembering)
“
The conference room on the Nucleus could have been mistaken for any high-tech super-duper fortune five-hundred boardroom, if it wasn't for the two distinct iron portholes welded into the shiny white wall.
”
”
Brett Arquette (Operation Hail Storm (Hail, #1))
“
This might have been any conference room in any bank, except—Rex hadn’t noticed this until he’d been in the room many times—the windows were clean, inside and out, despite being one floor above a busy street. London coal smoke dirtied everything it touched, from laundry to ladies’ gloves to Mayfair mansions.
The result of clean windows, though, was a rare sense of light and freshness within Wentworth and Penrose’s walls.
”
”
Grace Burrowes (Forever and a Duke (Rogues to Riches, #3))
“
Despite Tokyo’s astronomical land prices, anyone within earshot of real power commands a room the size of a basketball court in which to host those famous consensus-building sessions. If you want to measure a Japanese man’s clout, get him to show you his conference room.
”
”
Michael Lewis (How a Tokyo Earthquake Could Devastate Wall Street)
“
I heard a story about a former Under Secretary of Defense who gave a speech at a large conference. He took his place on the stage and began talking, sharing his prepared remarks with the audience. He paused to take a sip of coffee from the Styrofoam cup he’d brought on stage with him. He took another sip, looked down at the cup and smiled.
“You know,” he said, interrupting his own speech, “I spoke here last year. I presented at this same conference on this same stage. But last year, I was still an Under Secretary,” he said. “I flew here in business class and when I landed, there was someone waiting for me at the airport to take me to my hotel. Upon arriving at my hotel,” he continued, “there was someone else waiting for me. They had already checked me into the hotel, so they handed me my key and escorted me up to my room. The next morning, when I came down, again there was someone waiting for me in the lobby to drive me to this same venue that we are in today. I was taken through a back entrance, shown to the greenroom and handed a cup of coffee in a beautiful ceramic cup.”
“But this year, as I stand here to speak to you, I am no longer the Under Secretary,” he continued. “I flew here coach class and when I arrived at the airport yesterday there was no one there to meet me. I took a taxi to the hotel, and when I got there, I checked myself in and went by myself to my room. This morning, I came down to the lobby and caught another taxi to come here. I came in the front door and found my way backstage. Once there, I asked one of the techs if there was any coffee. He pointed to a coffee machine on a table against the wall. So I walked over and poured myself a cup of coffee into this here Styrofoam cup,” he said as he raised the cup to show the audience.
“It occurs to me,” he continued, “the ceramic cup they gave me last year . . . it was never meant for me at all. It was meant for the position I held. I deserve a Styrofoam cup.
“This is the most important lesson I can impart to all of you,” he offered. “All the perks, all the benefits and advantages you may get for the rank or position you hold, they aren’t meant for you. They are meant for the role you fill. And when you leave your role, which eventually you will, they will give the ceramic cup to the person who replaces you. Because you only ever deserved a Styrofoam cup.
”
”
Simon Sinek (Leaders Eat Last: Why Some Teams Pull Together and Others Don't)
“
the new york headquarters of the international law firm Debevoise & Plimpton occupy ten floors of a sleek black office tower that stands in a grove of skyscrapers in midtown Manhattan. Founded in 1931 by a pair of blue-blooded attorneys who defected from a venerable Wall Street firm, Debevoise became venerable itself, expanding, over the decades, into a global juggernaut with eight hundred lawyers, a roster of blue-chip clients, and nearly $1 billion in annual revenue. The midtown offices bear no trace of the oak-and-leather origins of the firm. Instead, they are decorated in the banal tones of any contemporary corporate office, with carpeted hallways, fishbowl conference rooms, and standing desks. In the twentieth century, power announced itself. In the twenty-first, the surest way to spot real power is by its understatement.
”
”
Patrick Radden Keefe (Empire of Pain: The Secret History of the Sackler Dynasty)
“
The electronics effort faced even greater challenges. To launch that category, David Risher tapped a Dartmouth alum named Chris Payne who had previously worked on Amazon’s DVD store. Like Miller, Payne had to plead with suppliers—in this case, Asian consumer-electronics companies like Sony, Toshiba, and Samsung. He quickly hit a wall. The Japanese electronics giants viewed Internet sellers like Amazon as sketchy discounters. They also had big-box stores like Best Buy and Circuit City whispering in their ears and asking them to take a pass on Amazon. There were middlemen distributors, like Ingram Electronics, but they offered a limited selection. Bezos deployed Doerr to talk to Howard Stringer at Sony America, but he got nowhere. So Payne had to turn to the secondary distributors—jobbers that exist in an unsanctioned, though not illegal, gray market. Randy Miller, a retail finance director who came to Amazon from Eddie Bauer, equates it to buying from the trunk of someone’s car in a dark alley. “It was not a sustainable inventory model, but if you are desperate to have particular products on your site or in your store, you do what you need to do,” he says. Buying through these murky middlemen got Payne and his fledgling electronics team part of the way toward stocking Amazon’s virtual shelves. But Bezos was unimpressed with the selection and grumpily compared it to shopping in a Russian supermarket during the years of Communist rule. It would take Amazon years to generate enough sales to sway the big Asian brands. For now, the electronics store was sparely furnished. Bezos had asked to see $100 million in electronics sales for the 1999 holiday season; Payne and his crew got about two-thirds of the way there. Amazon officially announced the new toy and electronics stores that summer, and in September, the company held a press event at the Sheraton in midtown Manhattan to promote the new categories. Someone had the idea that the tables in the conference room at the Sheraton should have piles of merchandise representing all the new categories, to reinforce the idea of broad selection. Bezos loved it, but when he walked into the room the night before the event, he threw a tantrum: he didn’t think the piles were large enough. “Do you want to hand this business to our competitors?” he barked into his cell phone at his underlings. “This is pathetic!” Harrison Miller, Chris Payne, and their colleagues fanned out that night across Manhattan to various stores, splurging on random products and stuffing them in the trunks of taxicabs. Miller spent a thousand dollars alone at a Toys “R” Us in Herald Square. Payne maxed out his personal credit card and had to call his wife in Seattle to tell her not to use the card for a few days. The piles of products were eventually large enough to satisfy Bezos, but the episode was an early warning. To satisfy customers and their own demanding boss during the upcoming holiday, Amazon executives were going to have to substitute artifice and improvisation for truly comprehensive selection.
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Brad Stone (The Everything Store: Jeff Bezos and the Age of Amazon)