Conference Call With Friends Quotes

I KNOW THE WAY YOU CAN GET I know the way you can get When you have not had a drink of Love: Your face hardens, Your sweet muscles cramp. Children become concerned About a strange look that appears in your eyes Which even begins to worry your own mirror And nose. Squirrels and birds sense your sadness And call an important conference in a tall tree. They decide which secret code to chant To help your mind and soul. Even angels fear that brand of madness That arrays itself against the world And throws sharp stones and spears into The innocent And into one's self. O I know the way you can get If you have not been drinking Love: You might rip apart Every sentence your friends and teachers say, Looking for hidden clauses. You might weigh every word on a scale Like a dead fish. You might pull out a ruler to measure From every angle in your darkness The beautiful dimensions of a heart you once Trusted. I know the way you can get If you have not had a drink from Love's Hands. That is why all the Great Ones speak of The vital need To keep remembering God, So you will come to know and see Him As being so Playful And Wanting, Just Wanting to help. That is why Hafiz says: Bring your cup near me. For all I care about Is quenching your thirst for freedom! All a Sane man can ever care about Is giving Love!

I'd call it a brilliant success. All those journalists are going to be so disappointed when they find out they missed it." "They'll still have plenty to report on still. They don't need to intrude on Wolf and Scarlet's privacy anymore in order to do it." "Are you going to hold a press conference in place of the wedding in a couple of days? Tell the world about your first foray into matrimonial officiating? Wax poetic about the historical importance of such a union?" He turned his head and smirked down at her. "Nope. But I might tell them what an honor it was for me to be able to marry two of my closest friends, who happen to love each other very much." Her grin widened. "That won't satisfy them at all." "I know. That's half the appeal.

Almost as an article of faith, some individuals believe that conspiracies are either kooky fantasies or unimportant aberrations. To be sure, wacko conspiracy theories do exist. There are people who believe that the United States has been invaded by a secret United Nations army equipped with black helicopters, or that the country is secretly controlled by Jews or gays or feminists or black nationalists or communists or extraterrestrial aliens. But it does not logically follow that all conspiracies are imaginary. Conspiracy is a legitimate concept in law: the collusion of two or more people pursuing illegal means to effect some illegal or immoral end. People go to jail for committing conspiratorial acts. Conspiracies are a matter of public record, and some are of real political significance. The Watergate break-in was a conspiracy, as was the Watergate cover-up, which led to Nixon’s downfall. Iran-contra was a conspiracy of immense scope, much of it still uncovered. The savings and loan scandal was described by the Justice Department as “a thousand conspiracies of fraud, theft, and bribery,” the greatest financial crime in history. Often the term “conspiracy” is applied dismissively whenever one suggests that people who occupy positions of political and economic power are consciously dedicated to advancing their elite interests. Even when they openly profess their designs, there are those who deny that intent is involved. In 1994, the officers of the Federal Reserve announced they would pursue monetary policies designed to maintain a high level of unemployment in order to safeguard against “overheating” the economy. Like any creditor class, they preferred a deflationary course. When an acquaintance of mine mentioned this to friends, he was greeted skeptically, “Do you think the Fed bankers are deliberately trying to keep people unemployed?” In fact, not only did he think it, it was announced on the financial pages of the press. Still, his friends assumed he was imagining a conspiracy because he ascribed self-interested collusion to powerful people. At a World Affairs Council meeting in San Francisco, I remarked to a participant that U.S. leaders were pushing hard for the reinstatement of capitalism in the former communist countries. He said, “Do you really think they carry it to that level of conscious intent?” I pointed out it was not a conjecture on my part. They have repeatedly announced their commitment to seeing that “free-market reforms” are introduced in Eastern Europe. Their economic aid is channeled almost exclusively into the private sector. The same policy holds for the monies intended for other countries. Thus, as of the end of 1995, “more than $4.5 million U.S. aid to Haiti has been put on hold because the Aristide government has failed to make progress on a program to privatize state-owned companies” (New York Times 11/25/95). Those who suffer from conspiracy phobia are fond of saying: “Do you actually think there’s a group of people sitting around in a room plotting things?” For some reason that image is assumed to be so patently absurd as to invite only disclaimers. But where else would people of power get together – on park benches or carousels? Indeed, they meet in rooms: corporate boardrooms, Pentagon command rooms, at the Bohemian Grove, in the choice dining rooms at the best restaurants, resorts, hotels, and estates, in the many conference rooms at the White House, the NSA, the CIA, or wherever. And, yes, they consciously plot – though they call it “planning” and “strategizing” – and they do so in great secrecy, often resisting all efforts at public disclosure. No one confabulates and plans more than political and corporate elites and their hired specialists. To make the world safe for those who own it, politically active elements of the owning class have created a national security state that expends billions of dollars and enlists the efforts of vast numbers of people.

I also see courage in myself when I'm willing to risk being vulnerable and disappointed. For many years, if I really wanted something to happen-an invitation to speak at a special conference, a promotion, a radio interview-I pretended that it didn't matter that much. If a friend or colleague would ask, "Are you excited about that television interview?" I'd shrug it off and say, "I'm not sure. It's not that big of a deal." Of course, in reality, I was praying that it would happen. It's only in the last few years that I've learned that playing down the exciting stuff doesn't' take the pain away when it doesn't happen. It also creates a lot of isolation. Once you've diminished the importance of something, your friends are not likely to call and say, "I'm sorry that didn't work out. I know you were excited about it." Now when someone asks me about the potential opportunity that I'm excited about, I'm more likely to practice courage and say, "I'm so excited about the possibility. I'm trying to stay realistic, but I really hope it happens." When things haven't panned out, it's been comforting to be able to call a supportive friend and say, "Remember that event I told you about? It's not going to happen, and I'm so bummed.

My lady," as her friends called her, sincerely desired to be a genuine lady, and was so at heart, but had yet to learn that money cannot buy refinement of nature, that rank does not always confer nobility, and that true breeding makes itself felt in spite of external drawbacks.

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.

Our Good for You portfolio was growing elsewhere, too. I got a call one day from Ofra Strauss, the CEO of Strauss-Elite Food, our snacks partner in Israel. She asked to see me in Purchase and showed up with a huge hamper of Mediterranean dips—hummus, baba ghanoush, you name it. She laid them all out with fresh pita bread on my conference table, and we enjoyed a picnic of products from Sabra, a New York–based company that Strauss had recently purchased. It was a delicious lineup—totally vegetarian—and a great potential mate to Stacy’s Pita Chips, which we’d acquired a couple of years earlier. Less than a year later, Sabra and Frito-Lay signed a joint venture, and Sabra now leads the US hummus market. More important for me, Ofra is one of my dearest friends.

History generally records that Michael Vaughan quit the England captaincy in tearful circumstances following the Test-series defeat to South Africa in 2008. But the Top Spin can reveal this version of events is little more than a smokescreen. For it appears that what actually tipped Vaughan over the edge was a phonecall from a stricken team-mate - a call so harrowing Vaughan decided he could cope no longer. The ex-skipper was enjoying a barbecue at home with friends two summers ago when he took a rare call from Monty Panesar. 'Hello, Monty.' 'Hello Vaughany. I've got some bad news for you.' 'Oh?' 'Yes, you know I was telling you about my parrot Gary last week?' 'Er...' 'Well, he's gone missing. Just thought you'd like to know.' 'Sorry to hear that Monty.' 'Bye.' 'Bye.' So aghast was Vaughan that captaincy duty now extended to fielding calls from team-mates about escaped pets that he knew his time was up. Sure, the tears at the farewell press conference left an impression on us all. But it was Monty's ex-parrot that sealed the deal.

One of Castro’s first acts as Cuba’s Prime Minister was to go on a diplomatic tour that started on April 15, 1959. His first stop was the United States, where he met with Vice President Nixon, after having been snubbed by President Eisenhower, who thought it more important to go golfing than to encourage friendly relations with a neighboring country. It seemed that the U.S. Administration did not take the new Cuban Prime Minister seriously after he showed up dressed in revolutionary garb. Delegating his Vice President to meet the new Cuban leader was an obvious rebuff. However, what was worse was that an instant dislike developed between the two men, when Fidel Castro met Vice President Richard Milhous Nixon. This dislike was amplified when Nixon openly badgered Castro with anti-communistic rhetoric. Once again, Castro explained that he was not a Communist and that he was with the West in the Cold War. However, during this period following the McCarthy era, Nixon was not listening. During Castro’s tour to the United States, Canada and Latin America, everyone in Cuba listened intently to what he had to say. Fidel’s speeches, that were shown on Cuban television, were troubling to Raúl and he feared that his brother was deviating from Cuba’s path towards communism. Becoming concerned by Fidel’s candid remarks, Raúl conferred with his close friend “Che” Guevara, and finally called Fidel about how he was being perceived in Cuba. Following this conversation, Raúl flew to Texas where he met with his brother Fidel in Houston. Raúl informed him that the Cuban press saw his diplomacy as a concession to the United States. The two brothers argued openly at the airport and again later at the posh Houston Shamrock Hotel, where they stayed. With the pressure on Fidel to embrace Communism he reluctantly agreed…. In time he whole heartily accepted Communism as the philosophy for the Cuban Government.

American DEWAR FAMILY Cameron Dewar Ursula “Beep” Dewar, his sister Woody Dewar, his father Bella Dewar, his mother PESHKOV-JAKES FAMILY George Jakes Jacky Jakes, his mother Greg Peshkov, his father Lev Peshkov, his grandfather Marga, his grandmother MARQUAND FAMILY Verena Marquand Percy Marquand, her father Babe Lee, her mother CIA Florence Geary Tony Savino Tim Tedder, semiretired Keith Dorset OTHERS Maria Summers Joseph Hugo, FBI Larry Mawhinney, Pentagon Nelly Fordham, old flame of Greg Peshkov Dennis Wilson, aide to Bobby Kennedy Skip Dickerson, aide to Lyndon Johnson Leopold “Lee” Montgomery, reporter Herb Gould, television journalist on This Day Suzy Cannon, gossip reporter Frank Lindeman, television network owner REAL HISTORICAL CHARACTERS John F. Kennedy, thirty-fifth U.S. president Jackie, his wife Bobby Kennedy, his brother Dave Powers, assistant to President Kennedy Pierre Salinger, President Kennedy’s press officer Rev. Dr. Martin Luther King Jr., president of the Southern Christian Leadership Conference Lyndon B. Johnson, thirty-sixth U.S. president Richard Nixon, thirty-seventh U.S. president Jimmy Carter, thirty-ninth U.S. president Ronald Reagan, fortieth U.S. president George H. W. Bush, forty-first U.S. president British LECKWITH-WILLIAMS FAMILY Dave Williams Evie Williams, his sister Daisy Williams, his mother Lloyd Williams, M.P., his father Eth Leckwith, Dave’s grandmother MURRAY FAMILY Jasper Murray Anna Murray, his sister Eva Murray, his mother MUSICIANS IN THE GUARDSMEN AND PLUM NELLIE Lenny, Dave Williams’s cousin Lew, drummer Buzz, bass player Geoffrey, lead guitarist OTHERS Earl Fitzherbert, called Fitz Sam Cakebread, friend of Jasper Murray Byron Chesterfield (real name Brian Chesnowitz), music agent Hank Remington (real name Harry Riley), pop star Eric Chapman, record company executive German FRANCK FAMILY Rebecca Hoffmann Carla Franck, Rebecca’s adoptive mother Werner Franck, Rebecca’s adoptive father Walli Franck, son of Carla Lili Franck, daughter of Werner and Carla Maud von Ulrich, née Fitzherbert, Carla’s mother Hans Hoffmann, Rebecca’s husband OTHERS Bernd Held, schoolteacher Karolin Koontz, folksinger Odo Vossler, clergyman REAL HISTORICAL PEOPLE Walter Ulbricht, first secretary of the Socialist Unity Party (Communist) Erich Honecker, Ulbricht’s successor Egon Krenz, successor to Honecker Polish Stanislaw “Staz” Pawlak, army officer Lidka, girlfriend of Cam Dewar Danuta Gorski, Solidarity activist REAL HISTORICAL PEOPLE Anna Walentynowicz, crane driver Lech Wałesa, leader of the trade union Solidarity General Jaruzelski, prime minister Russian DVORKIN-PESHKOV FAMILY Tanya Dvorkin, journalist Dimka Dvorkin, Kremlin aide, Tanya’s twin brother Anya Dvorkin, their mother Grigori Peshkov, their grandfather Katerina Peshkov, their grandmother Vladimir, always called Volodya, their uncle Zoya, Volodya’s wife Nina, Dimka’s girlfriend OTHERS Daniil Antonov, features editor at TASS Pyotr Opotkin, features editor in chief Vasili Yenkov, dissident Natalya Smotrov, official in the Foreign Ministry

At literary gatherings he made a practice of slipping away from “the gaunt and great, the famed for conversation” (as he called them in a poem) to find the least important person in the room. A letter-writer in the Times of London last year recalled one such incident: Sixty years ago my English teacher brought me to London from my provincial grammar school for a literary conference. Understandably, she abandoned me for her friends when we arrived, and I was left to flounder. I was gauche and inept and had no idea what to do with myself. Auden must have sensed this because he approached me and said, “Everyone here is just as nervous as you are, but they are bluffing, and you must learn to bluff too.

What Is A Prayer Partner?     “And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the saints” (Ephesians 6:18).     As a teenager, I read Dale Carnegie’s book, How To Win Friends and Influence People. His simple advice to win friends by becoming genuinely interested in them intrigued me. To show interest all you needed to do was to ask questions and listen to their responses.   But for me, even better than being listened to is being prayed for. I am delighted to have formal prayer partners and to be a member of prayer groups.   One such partner is JoAnn. We met briefly at a 3-day women’s conference. When we first arrived at this conference, the organizers took our photos. On the last day, we were given the picture of another woman – our prayer partner. I keep a picture of her beside my computer. She is posed in front of a stone fireplace with a shy smile. On the back of the photo, I have written her name and address with the names of her husband and two grown children. Although I have not talked to JoAnn in many years, I still pray for her and I am confident that she prays for me.   I am also a member of a Christian writers’ group, The Word Guild. I have joined a smaller team within this group, aptly called the Prayer Team. Members of the Guild submit their prayer requests via email, and we pray for these people. On top of that, the organizer picks four specific members to pray for each week. Many of these people I may never meet and may know nothing more than their names. But I pray for them regularly and I am confident that they pray for me.  

Prayer is conversation with God. ~ Shirley Tye         What Is A Prayer Partner?     “And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the saints” (Ephesians 6:18).     As a teenager, I read Dale Carnegie’s book, How To Win Friends and Influence People. His simple advice to win friends by becoming genuinely interested in them intrigued me. To show interest all you needed to do was to ask questions and listen to their responses.   But for me, even better than being listened to is being prayed for. I am delighted to have formal prayer partners and to be a member of prayer groups.   One such partner is JoAnn. We met briefly at a 3-day women’s conference. When we first arrived at this conference, the organizers took our photos. On the last day, we were given the picture of another woman – our prayer partner. I keep a picture of her beside my computer. She is posed in front of a stone fireplace with a shy smile. On the back of the photo, I have written her name and address with the names of her husband and two grown children. Although I have not talked to JoAnn in many years, I still pray for her and I am confident that she prays for me.   I am also a member of a Christian writers’ group, The Word Guild. I have joined a smaller team within this group, aptly called the Prayer Team. Members of the Guild submit their prayer requests via email, and we pray for these people. On top of that, the organizer picks four specific members to pray for each week. Many of these people I may never meet and may know nothing more than their names. But I pray for them regularly and I am confident that they pray for me.   Lastly, at my church, a program called Secret Sisters has been introduced. I filled out an information form, including my favourite scripture verse, and submitted it to the organizer. In return, I received the name of a church “sister” to pray for over the next year. At the end of the year, we will reveal ourselves to our secret sisters. I pray for my sister regularly and am confident that she prays for me.   I hold these partners in high esteem and count them as some of my best friends. There is power in prayer. If you are not already praying for someone specific, I challenge you to seek out a partner.       Prayer is talking to Him and listening to Him, too. Sweet communion! ~ Pat Gerbrandt        

I believe I have stumbled on at least one possibility: if you are compelled to tell others virtually everything you learn from God, you might be a teacher! My friends who have other spiritual gifts can learn something from God without feeling the overwhelming need to share it with everyone they know. Not me! The second I receive the least spiritual insight or learn anything at all about the practicality of Scripture slapped on the hot pavement of real life, I want to make the world’s biggest conference call.

Like last week, she was wearing all black. And like last week, he couldn’t keep from noticing the way the dark color highlighted her pale skin and grayish-blue eyes. She was petite and put together in every detail from her severe coif to her immaculate garments. Though she wasn’t remarkable in her appearance, there was something in her delicate porcelain face that he liked. Perhaps her determination? Or compassion? Or honesty? Truthfully, he hadn’t noticed her at all before last Sunday, but now he was chagrined to admit he’d thought about her all week. He’d told himself that his thoughts had only to do with the way God had spoken through her to answer his prayer. He’d been battling such doubts recently regarding his ministry among the immigrants, and when she’d spoken to him after the service, it was almost as if she’d been delivering a message directly from God. He loved when God worked that way. Regardless, his mind had wandered too many times from the answered prayer to the bearer of the answer. He hadn’t met a woman in years who had arrested him quite the way Miss Pendleton had. And he was quite taken aback by his strange reaction. After Bettina had passed away ten years ago, he’d had little desire to think about courting other women. At first he’d been too filled with grief and had focused all his energy on raising Thomas. When Thomas had left home to pursue his studies at Union Theological Seminary, Guy had taken the challenge given by the New York Methodist Episcopal Conference. He’d accepted their position as an itinerant pastor to start a mission and chapel among the lions’ den. He’d left his comfortable pastoral position and embraced God’s calling to raise the outcast and homeless, to be among those who had no friend or helper, and do something for them of what Christ had done for him. He’d focused all his time and attention on reaching the lost. Nothing and no one had shaken that attention. Until last week.

A wise business practice is to become a prolific note-taker if you aren’t already. When you’ve had a great conversation or interaction with someone—whether it is on a conference call, Skype, in a meeting, or even in passing—jot down a note or two about your time together. Then you can reference it the next time you see each other or speak again. Since most of us don’t have as extraordinary a memory as my friend Teresa Palm, taking notes is a smart and easy way to show that you are interested and care.

one. He stored the information about Trump and a month or so later called Wynn back. “You think you could introduce me to Donald Trump?” he asked. Although he didn’t know exactly what Trump would do for him, he figured getting to know the owner of the course where he held the tournament could only have an upside. On this crap table, he saw no harm in throwing the dice. There wasn’t any harm. Without missing a beat, Wynn called out to his assistant. “Cindy, get the Donald on the phone for me, please.” And just like that, Dave was on a conference call with two billionaires. “Any friend of Steve’s is a friend of mine,” Trump would say after the introductions. “Next time you’re in New York, come see me.” “Funny,” Dave said, “I’m scheduled to be in New York City in the next couple of weeks.” As there was no such scheduled trip,

For many people, the pursuit of money and status can supply them with plenty of motivation and focus. Such types would consider figuring out their calling in life a monumental waste of time and an antiquated notion. But in the long run this philosophy often yields the most impractical of results. We all know the effects of “hyperintention”: If we want and need desperately to sleep, we are less likely to fall asleep. If we absolutely must give the best talk possible at some conference, we become hyperanxious about the result, and the performance suffers. If we desperately need to find an intimate partner or make friends, we are more likely to push them away. If instead we relax and focus on other things, we are more likely to fall asleep or give a great talk or charm people. The most pleasurable things in life occur as a result of something not directly intended and expected. When we try to manufacture happy moments, they tend to disappoint us. The same goes for the dogged pursuit of money and success. Many of the most successful, famous, and wealthy individuals do not begin with an obsession with money and status. One prime example would be Steve Jobs, who amassed quite a fortune in his relatively short life. He actually cared very little for material possessions. His singular focus was on creating the best and most original designs, and when he did so, good fortune followed him.

Uber had to get creative to unlock the hard side of their network, the drivers. Initially, Uber’s focus was on black car and limo services, which were licensed and relatively uncontroversial. However, a seismic shift occurred when rival app Sidecar innovated in recruiting unlicensed, normal people as drivers on their platform. This was the “peer-to-peer” model that created millions of new rideshare drivers, and was quickly copied and popularized by Lyft and then Uber. Jahan Khanna, cofounder/chief technology officer of Sidecar, spoke of its origin: It was obvious that letting anyone sign up to be a driver would be a big deal. With more drivers, rides would get cheaper and the wait times would get shorter. This came up in many brainstorms at Sidecar, but the question was always, what was the regulatory framework that allows this to operate? What were the prior examples that weren’t immediately shut down? After doing a ton of research, we came onto a model that had been active for years in San Francisco run by someone named Lynn Breedlove called Homobiles that answered our question.22 It’s a surprising fact, but the earliest version of the rideshare idea came not from an investor-backed startup, but rather from a nonprofit called Homobiles, run by a prominent member of the LGBTQ community in the Bay Area named Lynn Breedlove. The service was aimed at protecting and serving the LGBTQ community while providing them transportation—to conferences, bars and entertainment, and also to get health care—while emphasizing safety and community. Homobiles had built its own niche, and had figured out the basics: Breedlove had recruited, over time, 100 volunteer drivers, who would respond to text messages. Money would be exchanged, but in the form of donations, so that drivers could be compensated for their time. The company had operated for several years, starting in 2010—several years before Uber X—and provided the template for what would become a $100 billion+ gross revenue industry. Sidecar learned from Homobiles, implementing their offering nearly verbatim, albeit in digital form: donations based, where the rider and driver would sit together in the front, like a friend giving you a ride. With that, the rideshare market was kicked off.

So, how do we make things better? Given so many obstacles, both internal and external, discussed above, how can a bisexual person come to a positive bisexual identity? Understand the social dynamics of oppression and stereotyping. Get support and validation from others. Join a support group. Subscribe to an email list. Attend a conference. Read books and blogs about bisexuality. Get a good bi-affirming therapist. Find a friend (or two or twenty) to talk to. Silence kills. I encourage bisexual people to come out as bisexual to the maximum extent that you can do so safely. Life in the closet takes an enormous toll on our emotional well-being. Bisexuals must remember that neither bisexuals nor gays and lesbians created heterosexism and that as bisexuals we are its victims as well as potential beneficiaries. Although we must be aware that we, as bisexuals, may—because of the gender/sex of our partner compared to our own gender/sex at a given point in our lives—be accorded privileges that are denied to gays, lesbians and to transgender people of any orientation, this simply calls for us to make thoughtful decisions about how to live our lives. We did not create the inequities, and we must not feel guilty for who we are; we need only be responsible for our actions.

Mentors are the business version of “not your little friends.” They are essential because even though they aren’t your peers, they can be life rafts. Mentors might take the form of a college professor who became your favorite thought leader, an old boss who championed your work and made sure you got your next position, or someone you met at a conference, had great conversation with, and now have access to. Because mentors care about your life even outside of the business (because your personal life absolutely affects your career), you confide in them. They’re friends as well as guides. Mentors are incredible, because they can unlock doors in our lives. They can make our dreams more tangible, because they are invested in our success. We need a new job? Well, they might be able to make a phone call to someone who then makes a phone call to get us the interview we need to be considered. They actively ask, “How can I help?” without necessarily expecting anything.

The national team players were in camp in Orlando, Florida, preparing for a pair of friendlies against Colombia when Rich Nichols and Jeffrey Kessler scheduled a conference call with the players on the team’s CBA committee. It was then that Hope Solo, Carli Lloyd, Alex Morgan, Becky Sauerbrunn, and Megan Rapinoe were presented with the idea of filing a wage-discrimination complaint with the Equal Employment Opportunity Commission, or EEOC, against U.S. Soccer. If the players agreed to sign on, they would be asking a government agency to investigate whether U.S. Soccer was violating U.S. laws against workplace discrimination. In other words, the players were going to publicly accuse U.S. Soccer of discriminating against the women’s national team. It was a move guaranteed to ratchet up the tension between the national team and the federation. “I was nervous about that call the entire week because, in essence, what we were asking these great players to do was to sue their current employer for wage discrimination,” Nichols says. “That takes huge courage from anybody.

Look at Matthew 11:16-19, “But whereunto shall I liken this generation? It is like unto children sitting in the markets, and calling unto their fellows, and saying, we have piped unto you, and ye have not danced; we have mourned unto you, and ye have not lamented. For John came neither eating nor drinking, and they say, He hath a devil. The son of man came eating and drinking, and they say, behold a man gluttonous, and a winebibber, a friend of publicans and sinners.  But wisdom is justified of her children.” What a description of this generation! John the Baptist came fasting, and Jesus came feasting, and they called John a demoniac and Jesus a glutton. Nothing suited them. They were like spoiled children who’ve had too many toys.  Today, our churches are filled with spoiled "adults." They’ve been petted and pampered and no kind of preaching pleases them. If the wrath of God is preached, the minister is too severe. If the love of God is proclaimed, he’s too sentimental. If he speaks in a low tone of voice, he’s dull. If he speaks in a loud voice, he’s deafening. If he stands still, he’s a statue. If he moves around, he’s a sensationalist. That used to bother me a lot until I learned how to identify these children of the marketplace. They play, they pipe, they play a wedding, they mourn, they play funeral; and it looks real, but it’s all make-believe.  And we play church just like that. I was invited to Fremont Temple in Boston some time ago for an evangelistic conference, and the pastor said, “We're so worried about playing church.” Well, I’ve heard that many times before, but what a common thing it is today to play at it and our Lord called it play acting, hypocrisy: spiritual babies who won’t grow up. The Apostle Paul experienced the same problem in the church in his day. He said, "And I, brethren, could not speak unto you as unto spiritual, but as unto carnal, even as unto babes in Christ. I have fed you with milk, and not with meat: for hitherto ye were not able to bear it, neither yet now are ye able," (I Cor.3:1-2). We have overgrown babies who have become such as have need of milk but not of meat, 150 and 200 pound church babies who keep the pastor busy running around with a milk bottle when they ought to have been on meat a long time ago. And, then when they call a new pastor, they say, “I don’t like him. He changed my formula.” Ah, they’re a headache and a heartache to any pastor, pouting and selfish to whom John the Baptist would be only a demoniac and Jesus a glutton.

I left the conference room wondering if it had mattered what I wore that day. I don’t think it would have. I think when people are hurt or mad, and they want someone to blame; they see nothing but a striped jumpsuit as I’d just escaped prison. It seemed to me that these eight people I had once called friends couldn’t see anything more than the crimes they believed I’d committed. And they didn’t care why, or if, I had committed them.

After contracting Lyme disease and operating at ~10% capacity for 9 months in 2014, I made health #1. Prior to Lyme, I’d worked out and eaten well, but when push came to shove, “health #1” was negotiable. Now, it’s literally #1. What does this mean? If I sleep poorly and have an early morning meeting, I’ll cancel the meeting last-minute if needed and catch up on sleep. If I’ve missed a workout and have a conference call coming up in 30 minutes? Same. Late-night birthday party with a close friend? Not unless I can sleep in the next morning. In practice, strictly making health #1 has real social and business ramifications. That’s a price I’ve realized I MUST be fine with paying, or I will lose weeks or months to sickness and fatigue. Making health #1 50% of the time doesn’t work. It’s absolutely all-or-nothing. If it’s #1 50% of the time, you’ll compromise precisely when it’s most important not to. The artificial urgency common to startups makes mental and physical health a rarity. I’m tired of unwarranted last-minute “hurry up and sign” emergencies and related fire drills. It’s a culture of cortisol.

The company even drew unlikely customers. From rural Arkansas, operating just five comically cheap-looking stores—a rounding error compared with the largest retailers—Sam Walton made his way to an IBM conference for retailers. While he shied away from investing anything in any emotional aspect of retailing, delivering the lowest prices meant mastering logistics and information. To one speaker at the conference, Abe Marks, modern retailing meant knowing exactly “how much merchandise is in the store? What’s selling and what’s not? What is to be ordered, marked down or replaced? . . . The more you turn your inventory, the less capital is required.” Altering his first impression, Marks found that Walton’s simpleton comportment masked his genius as a retailer, eventually calling him the “best utilizer of information that there’s ever been.” A little over two decades later, Sam Walton would become the richest man in America; he would attribute his competitive advantage to his investment in computing systems in his early days. The small-town merchant who expected that knowing his customers’ names or sponsoring the local Little League team would give him some enduring advantage simply didn’t understand the sport. American consumers, technocrats at heart, rewarded efficiency as reflected by the prices on the shelves, not the quaint sentiments of a friendly proprietor. To gain this efficiency, information systems were seen as vital.

How do companies, producing little more than bits of code displayed on a screen, seemingly control users’ minds?” Nir Eyal, a prominent Valley product consultant, asked in his 2014 book, Hooked: How to Build Habit-Forming Products. “Our actions have been engineered,” he explained. Services like Twitter and YouTube “habitually alter our everyday behavior, just as their designers intended.” One of Eyal’s favorite models is the slot machine. It is designed to answer your every action with visual, auditory, and tactile feedback. A ping when you insert a coin. A ka-chunk when you pull the lever. A flash of colored light when you release it. This is known as Pavlovian conditioning, named after the Russian physiologist Ivan Pavlov, who rang a bell each time he fed his dog, until, eventually, the bell alone sent his dog’s stomach churning and saliva glands pulsing, as if it could no longer differentiate the chiming of a bell from the physical sensation of eating. Slot machines work the same way, training your mind to conflate the thrill of winning with its mechanical clangs and buzzes. The act of pulling the lever, once meaningless, becomes pleasurable in itself. The reason is a neurological chemical called dopamine, the same one Parker had referenced at the media conference. Your brain releases small amounts of it when you fulfill some basic need, whether biological (hunger, sex) or social (affection, validation). Dopamine creates a positive association with whatever behaviors prompted its release, training you to repeat them. But when that dopamine reward system gets hijacked, it can compel you to repeat self-destructive behaviors. To place one more bet, binge on alcohol—or spend hours on apps even when they make you unhappy. Dopamine is social media’s accomplice inside your brain. It’s why your smartphone looks and feels like a slot machine, pulsing with colorful notification badges, whoosh sounds, and gentle vibrations. Those stimuli are neurologically meaningless on their own. But your phone pairs them with activities, like texting a friend or looking at photos, that are naturally rewarding. Social apps hijack a compulsion—a need to connect—that can be even more powerful than hunger or greed. Eyal describes a hypothetical woman, Barbra, who logs on to Facebook to see a photo uploaded by a family member. As she clicks through more photos or comments in response, her brain conflates feeling connected to people she loves with the bleeps and flashes of Facebook’s interface. “Over time,” Eyal writes, “Barbra begins to associate Facebook with her need for social connection.” She learns to serve that need with a behavior—using Facebook—that in fact will rarely fulfill it.

The reason is a neurological chemical called dopamine, the same one Parker had referenced at the media conference. Your brain releases small amounts of it when you fulfill some basic need, whether biological (hunger, sex) or social (affection, validation). Dopamine creates a positive association with whatever behaviors prompted its release, training you to repeat them. But when that dopamine reward system gets hijacked, it can compel you to repeat self-destructive behaviors. To place one more bet, binge on alcohol—or spend hours on apps even when they make you unhappy. Dopamine is social media’s accomplice inside your brain. It’s why your smartphone looks and feels like a slot machine, pulsing with colorful notification badges, whoosh sounds, and gentle vibrations. Those stimuli are neurologically meaningless on their own. But your phone pairs them with activities, like texting a friend or looking at photos, that are naturally rewarding. Social apps hijack a compulsion—a need to connect—that can be even more powerful than hunger or greed. Eyal describes a hypothetical woman, Barbra, who logs on to Facebook to see a photo uploaded by a family member. As she clicks through more photos or comments in response, her brain conflates feeling connected to people she loves with the bleeps and flashes of Facebook’s interface. “Over time,” Eyal writes, “Barbra begins to associate Facebook with her need for social connection.” She learns to serve that need with a behavior—using Facebook—that in fact will rarely fulfill it.

John met Deb at a church conference one summer. He describes the moment he met her as “instantly falling in love.” In fact, he called his best friend, who lived across the country, to tell him, “I’ve met the girl I’m going to marry.” John had been saving his heart for that special someone. He was selective in his dating endeavors and had never really been in a serious relationship. Even though his heart told him to just go for it with Deb, his head told him to wait, and he pursued a friendship with her after the conference was over. He called her, visited with her, and got to know her as he would any friend. He made sure not to lead her on with flirtatious language or touch, and he tried to get to know her as a person. Five months into their friendship, his feelings for her grew stronger and stronger. Through their friendship, he learned so much about her, and with every passing day, she seemed to fit more and more into the mold of the woman he had always dreamed of marrying. Not only did he feel that he loved her, he truly liked her and felt that their friendship was ready for the next step. He asked her to enter a dating relationship with him, and she accepted. Their friendship was a solid foundation for a healthy dating relationship that eventually led to an incredible marriage.

March 2012, a month before Charlie found his investors, the Federal Reserve had held a daylong conference about consumer-payment systems at which there was a lot of grousing about the fact that despite all the technological innovation going on in the world, the infrastructure for moving money around the country was still based on technology from the 1960s and 1970s. The Automated Clearing House, or ACH, which facilitated payments between bank accounts, was created in the 1970s and had not changed much since; this helped explain why bank transfers took at least a day to go through. For most Americans, the easiest and fastest way to send money to a friend or family member was still the old-fashioned paper check. This problem was not just in the United States. A week before New York Tech Day, the Canadian government announced the launch of a new digital currency effort, called Mint Chip, that it hoped would spur innovation in payments.

I HAVE ASKED FOR HELP FROM ALMOST ALL THE SO CALLED PEOPLE PARADING THEMSELVES TO BE SPELL CASTERS, AT THE END I WAS RIPPED OFF OF MY HARD EARNED MONEY WITHOUT ANY RESULT. TO THE EXTENT THAT I SAW SOME OF THEM REWRITING WHAT I WROTE ON ONLINE TO THANK AKPE OSILAMA.MOST OF THESE PEOPLE TELLING YOU FAKE TESTIMONIES AND FOR YOU TO BEWARE AND BE-WISE TO AVOID BEEN RIPPED OFF, YOU HAVE TO MAKE THE RIGHT CHOICE AT ONCE TO CONTACT THE ONLY REAL AND APPROVED SPELL CASTER IN THE WORLD CALLED AKPE OSILAMA. AS HE IS THE ONLY MAN YOU CAN ACTUALLY TRUST ON SPELLS I WOULD HAVE BROUGHT HIM RIGHT HERE IN THE STATES IF POSSIBLE. HE DID A WHOLE LOT OF THINGS WHICH I WON’T REALLY MENTION HERE BUT THE MOST OF WHAT HE DID FOR ME WAS HELP ME CURED OF MY CANCER,HELPED ME RESTORE BACK MY JOB AND MY LOST MARRIAGE.OH HE IS GREAT AND I MET HIM IN REAL TIMES IN HIS TEMPLE THAT WAS DIRECTED TO ME BY A CHINESE FRIEND OF MINE THAT FOLLOWED ME FOR A CONFERENCE MEETING IN AFRICA. I’M STILL VERY MUCH INDEBTED TO AKPE OSILAMA FOR SAVING MY LIFE AND MY MARRIAGE. I WANT TO LET YOU ALL KNOW THAT YOU DON’T HAVE TO TRY ANYBODY ELSE EXCEPT THIS GREAT SPELL CASTER CALLED AKPE OSILAMA.HIS EMAIL CONTACT IS: CHIEFPRIESTAKPEOSILAMASPELLCAST@YAHOO.COM TO GET ANY DIFFICULTY YOU MIGHT FACING IN LIFE SOLVED.

American DEWAR FAMILY Cameron Dewar Ursula “Beep” Dewar, his sister Woody Dewar, his father Bella Dewar, his mother PESHKOV-JAKES FAMILY George Jakes Jacky Jakes, his mother Greg Peshkov, his father Lev Peshkov, his grandfather Marga, his grandmother MARQUAND FAMILY Verena Marquand Percy Marquand, her father Babe Lee, her mother CIA Florence Geary Tony Savino Tim Tedder, semiretired Keith Dorset OTHERS Maria Summers Joseph Hugo, FBI Larry Mawhinney, Pentagon Nelly Fordham, old flame of Greg Peshkov Dennis Wilson, aide to Bobby Kennedy Skip Dickerson, aide to Lyndon Johnson Leopold “Lee” Montgomery, reporter Herb Gould, television journalist on This Day Suzy Cannon, gossip reporter Frank Lindeman, television network owner REAL HISTORICAL CHARACTERS John F. Kennedy, thirty-fifth U.S. president Jackie, his wife Bobby Kennedy, his brother Dave Powers, assistant to President Kennedy Pierre Salinger, President Kennedy’s press officer Rev. Dr. Martin Luther King Jr., president of the Southern Christian Leadership Conference Lyndon B. Johnson, thirty-sixth U.S. president Richard Nixon, thirty-seventh U.S. president Jimmy Carter, thirty-ninth U.S. president Ronald Reagan, fortieth U.S. president George H. W. Bush, forty-first U.S. president British LECKWITH-WILLIAMS FAMILY Dave Williams Evie Williams, his sister Daisy Williams, his mother Lloyd Williams, M.P., his father Eth Leckwith, Dave’s grandmother MURRAY FAMILY Jasper Murray Anna Murray, his sister Eva Murray, his mother MUSICIANS IN THE GUARDSMEN AND PLUM NELLIE Lenny, Dave Williams’s cousin Lew, drummer Buzz, bass player Geoffrey, lead guitarist OTHERS Earl Fitzherbert, called Fitz Sam Cakebread, friend of Jasper Murray Byron Chesterfield (real name Brian Chesnowitz), music agent Hank Remington (real name Harry Riley), pop star Eric Chapman, record company executive German FRANCK FAMILY Rebecca Hoffmann Carla Franck, Rebecca’s adoptive mother Werner Franck, Rebecca’s adoptive father Walli Franck, son of Carla Lili Franck, daughter of Werner and Carla Maud von Ulrich, née Fitzherbert, Carla’s mother Hans Hoffmann, Rebecca’s husband OTHERS Bernd Held, schoolteacher Karolin Koontz, folksinger Odo Vossler, clergyman REAL HISTORICAL PEOPLE Walter Ulbricht, first secretary of the Socialist Unity Party (Communist) Erich Honecker, Ulbricht’s successor Egon Krenz, successor to Honecker Polish Stanislaw “Staz” Pawlak, army officer Lidka, girlfriend of Cam Dewar Danuta Gorski, Solidarity activist REAL HISTORICAL PEOPLE Anna Walentynowicz, crane driver Lech Wałesa, leader of the trade union Solidarity General Jaruzelski, prime minister Russian DVORKIN-PESHKOV FAMILY Tanya Dvorkin, journalist Dimka Dvorkin, Kremlin aide, Tanya’s twin brother Anya Dvorkin, their mother Grigori Peshkov, their grandfather Katerina Peshkov, their grandmother Vladimir, always called Volodya, their uncle Zoya, Volodya’s wife Nina, Dimka’s girlfriend OTHERS Daniil Antonov, features editor at TASS Pyotr Opotkin, features editor in chief Vasili Yenkov, dissident Natalya Smotrov, official in the Foreign Ministry Nik Smotrov, Natalya’s husband Yevgeny Filipov, aide to Defense Minister Rodion Malinovsky Vera Pletner, Dimka’s secretary Valentin, Dimka’s friend Marshal Mikhail Pushnoy REAL HISTORICAL CHARACTERS Nikita Sergeyevitch Khrushchev, first secretary of the Communist Party of the Soviet Union Andrei Gromyko, foreign minister under Khrushchev Rodion Malinovsky, defense minister under Khrushchev Alexei Kosygin, chairman of the Council of Ministers Leonid Brezhnev, Khrushchev’s successor Yuri Andropov, successor to Brezhnev Konstantin Chernenko, successor to Andropov Mikhail Gorbachev, successor to Chernenko Other Nations Paz Oliva, Cuban general Frederik Bíró, Hungarian politician Enok Andersen, Danish accountant

During Castro’s tour to the United States, Canada and Latin America, everyone in Cuba listened intently to what he was saying. Fidel’s speeches, that were shown on Cuban television, were troubling to Raúl and he feared that his brother was deviating from Cuba’s path towards communism. Becoming concerned by Fidel’s candid remarks, Raúl conferred with his close friend “Che” Guevara, and finally called Fidel about how he was being perceived in Cuba. Following this conversation, Raúl flew to Texas where he met with his brother Fidel in Houston. Raúl informed him that the Cuban press saw his diplomacy as a concession to the United States. The two brothers argued openly at the airport and again later at the posh Houston Shamrock Hotel, where they stayed. During a heated discussion that was overheard by a number of other guests at the hotel, Fidel told Raúl that it was all a misunderstanding and that there wasn’t anything for him to worry about. He emphatically emphasized that Raúl’s and “Che’s” thoughts about him were unfounded and that he continued to agree with them on their basic political philosophy. Those who heard the intense argument on the 18th floor of the hotel said that although they could not make out exactly what was being said, it concerned itself with the direction the Castro brothers wanted to take Cuba. Apparently, their differences were resolved that night and Fidel, being the more charismatic of the two, continued his diplomatic tour. However, it was Raúl who kept Fidel’s feet to the fire and got things done.

Prosecutors can still pursue domestic violence cases without victim testimony or cooperation. I recently sat in on a conference where a prosecutor from San Diego, Marnie Layon, gave examples of viable post-Crawford evidence: a victim’s demeanor, a platter of food spilled across the floor, independent witness observation, frantic calls or text messages to family and friends for help, social media posts... Today, 'what I’ve seen in prosecutors’ units is domestic violence fatigue,' Ms. Gardner said. Crawford doesn’t make prosecution impossible, but it makes things 'complicated, too nuanced,' she added. 'We’re kind of going backward.' Perpetrators, she said, 'are not being prosecuted as often as they could and should be.' In other words, 'the barrier to evidence-based prosecution is not about evidence,' as Mr. Gwinn told me not long ago. It never really was. It’s about the kind of violence that is deemed worthy of state attention