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What was your first day like at your current (or most recent) job?
Is it fair to say that it was not a defining moment?
You show up. The receptionist didn't think you were starting until next week...Your boss has not arrived yet. You're given an ethics and compliance manual to review. The sexual harassment policy is so long and comprehensive it makes you wonder a bit about your colleagues.
Eventually, a friendly person from your floor introduces herself and whisks you around the office, interrupting 11 different people...You immediately forget all their names. Except Lester, who might just be the reason for the sexual harassment policy?
Does that sound about right?
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Chip Heath (The Power of Moments: Why Certain Experiences Have Extraordinary Impact)