Communications Major Quotes

The mass media serve as a system for communicating messages and symbols to the general populace. It is their function to amuse, entertain, and inform, and to inculcate individuals with the values, beliefs, and codes of behavior that will integrate them into the institutional structures of the larger society. In a world of concentrated wealth and major conflicts of class interest, to fulfil this role requires systematic propaganda.

You are not the first man to miss a woman's more subtle communication . . . They think they are waving when we see only the calm sea, and pretty soon everybody drowns.

I mean, all this stuff you're involved in, it's all gossip. It's people talking about each other behind their backs. That's the vast majority of this social media, all these reviews, all these comments. Your tools have elevated gossip, hearsay and conjecture to the level of valid, mainstream communication. And besides that, it's fucking dorky.

Modern industrial civilization has developed within a certain system of convenient myths. The driving force of modern industrial civilization has been individual material gain, which is accepted as legitimate, even praiseworthy, on the grounds that private vices yield public benefits in the classic formulation. Now, it's long been understood very well that a society that is based on this principle will destroy itself in time. It can only persist with whatever suffering and injustice it entails as long as it's possible to pretend that the destructive forces that humans create are limited: that the world is an infinite resource, and that the world is an infinite garbage-can. At this stage of history, either one of two things is possible: either the general population will take control of its own destiny and will concern itself with community-interests, guided by values of solidarity and sympathy and concern for others; or, alternatively, there will be no destiny for anyone to control. As long as some specialized class is in a position of authority, it is going to set policy in the special interests that it serves. But the conditions of survival, let alone justice, require rational social planning in the interests of the community as a whole and, by now, that means the global community. The question is whether privileged elites should dominate mass-communication, and should use this power as they tell us they must, namely, to impose necessary illusions, manipulate and deceive the stupid majority, and remove them from the public arena. The question, in brief, is whether democracy and freedom are values to be preserved or threats to be avoided. In this possibly terminal phase of human existence, democracy and freedom are more than values to be treasured, they may well be essential to survival.

Whatever they may think and say about their "egoism", the great majority nonetheless do nothing for their ego their whole life long: what they do is done for the phantom of their ego which has formed itself in the heads of those around them and has been communicated to them.

If loneliness is to be defined as a desire for intimacy, then included within that is the need to express oneself and to be heard, to share thoughts, experiences and feelings. Intimacy can't exist if the participants aren't willing to make themselves known, to be revealed. But gauging the levels is tricky. Either you don't communicate enough and remain concealed from other people, or you risk rejection by exposing too much altogether: the minor and major hurts, the tedious obsessions, the abscesses and cataracts of need and shame and longing.

To reach him you have to back up and back up, and the further back you go, the further back you see you have to go, until what looked like a small problem of communication turns into a major philosophic inquiry.

If our primary caregivers are shame-based, they will act shameless and pass their toxic shame onto us. There is no way to teach self-value if one does not value oneself. Toxic shame is multigenerational. It is passed from one generation to the next. Shame-based people find other shame-based people and get married. As each member of a couple carries the shame from his or her own family system, their marriage will be grounded in their shame-core. The major outcome of this will be a lack of intimacy. It’s difficult to let someone get close to you if you feel defective and flawed as a human being. Shame-based couples maintain nonintimacy through poor communication, nonproductive circular fighting, games, manipulation, vying for control, withdrawal, blaming and confluence. Confluence is the agreement never to disagree. Confluence creates pseudointimacy.

Talking so much you horrify yourself and those around you; talking so little that you almost refuse your own existence: a demonstrates that speech is by no means a straightforward route to connection. If loneliness is to be defined as a desire for intimacy, then included within that is the need to express oneself and to be heard, to share thoughts, experiences and feelings. Intimacy can’t exist if the participants aren’t willing to make themselves known, to be revealed. But gauging the levels is tricky. Either you don’t communicate enough and remain concealed from other people, or you risk rejection by exposing too much altogether: the minor and major hurts, the tedious obsessions, the abscesses and cataracts of need and shame and longing.

One major irony here is that law, which always lags behind technological innovation by at least a generation, gives substantially more protections to a communication’s content than to its metadata—and yet intelligence agencies are far more interested in the metadata—the activity records that allow them both the “big picture” ability to analyze data at scale, and the “little picture” ability to make perfect maps, chronologies, and associative synopses of an individual person’s life, from which they presume to extrapolate predictions of behavior.

Empirical studies show that New Zealanders are the most widely traveled people on the planet. The computer and the Internet have made a major difference. Insularity, distance, and isolation may have been important in an earlier period of New Zealand’s history, but not today. The rapid progress of communications has wrought a revolution in the spatial condition of New Zealand, and yet its culture remains very distinctive. This fact suggests that distance itself is not the key.

Winter arrived with December, and the world continued to suffer the loss of the Internet and most forms of communication. Supply chains were disrupted. The only mass form of personal communication was the letter, and postal workers were having their worst year ever, as they were actually meeded. Food was becoming scarcer and more expensive, as was fuel for vehicles and heating. Major cities experienced riots on a regular basis, spurred on by religious fervor and want. Civilization was on the brink of collapse.

Earlier fundamental work of Whitehead, Russell, Wittgenstein, Carnap, Whorf, etc., as well as my own attempt to use this earlier thinking as an epistemological base for psychiatric theory, led to a series of generalizations: That human verbal communication can operate and always does operate at many contrasting levels of abstraction. These range in two directions from the seemingly simple denotative level (“The cat is on the mat”). One range or set of these more abstract levels includes those explicit or implicit messages where the subject of discourse is the language. We will call these metalinguistic (for example, “The verbal sound ‘cat’ stands for any member of such and such class of objects”, or “The word, ‘cat’ has no fur and cannot scratch”). The other set of levels of abstraction we will call metacommunicative (e.g., “My telling you where to find the cat was friendly”, or “This is play”). In these, the subject of discourse is the relationship between the speakers. It will be noted that the vast majority of both metalinguistic and metacommunicative messages remain implicit; and also that, especially in the psychiatric interview, there occurs a further class of implicit messages about how metacommunicative messages of friendship and hostility are to be interpreted.

He knew very well that the great majority of human conversation is meaningless. A man can get through most of his days on stock answers to stock questions, he thought. Once he catches onto the game, he can manage with an assortment of grunts. This would not be so if people listened to each other, but they don't. They know that no one is going to say anything moving and important to them at that very moment. Anything important will be announced in the newspapers and reprinted for those who missed it. No one really wants to know how his neighbor is feeling, but he asks him anyway, because it is polite, and because he knows that his neighbor certainly will not tell him how he feels. What this woman and I say to each other is not important. It is the simple making of sounds that pleases us.

One word absent from a sentence, or misinterpreted incorrectly, can change the entire meaning of a sentence. One word can change the meaning of everything. Before you believe anything about God or anybody, ask yourself how well do you trust the transmitter, translator or interpreter. And if you have never met them, then how do you know if the knowledge you acquired is even right? One hundred and twenty-five years following every major event in history, all remaining witnesses will have died. How well do you trust the man who has stored his version of a story? And how can you put that much faith into someone you don't know?

From this view of the subject it may be concluded that a pure democracy, by which I mean a society consisting of a small number of citizens, who assemble and administer the government in person, can admit of no cure for the mischiefs of faction. A common passion or interest will, in almost every case, be felt by a majority of the whole; a communication and concert result from the form of government itself; and there is nothing to check the inducements to sacrifice the weaker party or an obnoxious individual. Hence it is that such democracies have ever been spectacles of turbulence and contention; have ever been found incompatible with personal security or the rights of property; and have in general been as short in their lives as they have been violent in their deaths. Theoretic politicians, who have patronized this species of government, have erroneously supposed that by reducing mankind to a perfect equality in their political rights, they would, at the same time, be perfectly equalized and assimilated in their possessions, their opinions, and their passions.

A thought expressed is a falsehood." In poetry what is not said and yet gleams through the beauty of the symbol, works more powerfully on the heart than that which is expressed in words. Symbolism makes the very style, the very artistic substance of poetry inspired, transparent, illuminated throughout like the delicate walls of an alabaster amphora in which a flame is ignited. Characters can also serve as symbols. Sancho Panza and Faust, Don Quixote and Hamlet, Don Juan and Falstaff, according to the words of Goethe, are "schwankende Gestalten." Apparitions which haunt mankind, sometimes repeatedly from age to age, accompany mankind from generation to generation. It is impossible to communicate in any words whatsoever the idea of such symbolic characters, for words only define and restrict thought, but symbols express the unrestricted aspect of truth. Moreover we cannot be satisfied with a vulgar, photographic exactness of experimental photoqraphv. We demand and have premonition of, according to the allusions of Flaubert, Maupassant, Turgenev, Ibsen, new and as yet undisclosed worlds of impressionability. This thirst for the unexperienced, in pursuit of elusive nuances, of the dark and unconscious in our sensibility, is the characteristic feature of the coming ideal poetry. Earlier Baudelaire and Edgar Allan Poe said that the beautiful must somewhat amaze, must seem unexpected and extraordinary. French critics more or less successfully named this feature - impressionism. Such are the three major elements of the new art: a mystical content, symbols, and the expansion of artistic impressionability. No positivistic conclusions, no utilitarian computation, but only a creative faith in something infinite and immortal can ignite the soul of man, create heroes, martyrs and prophets... People have need of faith, they need inspiration, they crave a holy madness in their heroes and martyrs. ("On The Reasons For The Decline And On The New Tendencies In Contemporary Literature")

One of my favorite words is a French word: sousveillance. It is the opposite of surveillance. Surveillance means to look from above; sousveillance means to look from below. In their dream of nation-states controlling all of our financial futures, they made one major miscalculation. It’s a hell of a lot harder for a few hundred thousand people to watch 7 1/2 billion. But what do you think happens when 7 1/2 billion of us stare back? When the panopticon turns around? When our financial systems, our communication systems, are private, and secrecy is an illusion that can’t be sustained? When crimes committed in the names of states and powerful corporations are vulnerable to hackers and whistleblowers and leakers? When everything eventually comes out? We have a great advantage because the natural balance of the system is one in which individuals can have privacy but the powerful cannot have secrecy anymore.

Given that the majority of communication to which we are subjected in a day consists of advertising, if nearly all of that advertising insists on regarding us as pampered children, what does that do to us? It winds us up with a godforsaken second term of smarmy granddad President Ronald Wilson Reagan for one.

It is better that we gain what we demand by a process of negotiation which would occupy twenty years, than that by communicating a sudden shock to the interests of those who are the depositaries and dependents of power we should incur the calamity which their revenge might inflict upon us by giving the signal of . . . war.

businesses to expand and advance their communications networks by using the telephone poles and pipelines of major car

major difference between gossip and small talk is that one is characterized by pleasantries while the other can be explained as a practice in judgemental nastiness. Gossip

One of the major differences between ritual and theatre is that in ritual one communicates with the gods whereas in theatre communication is established with a human audience

Even today the vast majority of human communication – whether in the form of emails, phone calls or newspaper columns – is gossip.

When considering grand plans for effective communicable disease control in this time of Ebola peril, malaria continues to kill nearly a million people a year world-wide, and by far the single most reliable protection against malaria is to sleep under a mosquito net, but one of the major impediments to this basic and effective malaria control is that many people, regardless of education level or country of origin, in malaria endemic zones don't install and use one, not that they can't get one, but because they don't think the mosquito net 'looks nice.

This is the propagandist’s opportunity,” Lippmann wrote.156 With enough money, and with the tools of mass communication, deployed efficiently, the propagandist can turn a political majority into a truth.

The gossip theory might sound like a joke, but numerous studies support it. Even today the vast majority of human communication – whether in the form of emails, phone calls or newspaper columns – is gossip.

As I feel less overwhelmed, my fear softens and begins to subside. I feel a flicker of hope, then a rolling wave of fiery rage. My body continues to shake and tremble. It is alternately icy cold and feverishly hot. A burning red fury erupts from deep within my belly: How could that stupid kid hit me in a crosswalk? Wasn’t she paying attention? Damn her! A blast of shrill sirens and flashing red lights block out everything. My belly tightens, and my eyes again reach to find the woman’s kind gaze. We squeeze hands, and the knot in my gut loosens. I hear my shirt ripping. I am startled and again jump to the vantage of an observer hovering above my sprawling body. I watch uniformed strangers methodically attach electrodes to my chest. The Good Samaritan paramedic reports to someone that my pulse was 170. I hear my shirt ripping even more. I see the emergency team slip a collar onto my neck and then cautiously slide me onto a board. While they strap me down, I hear some garbled radio communication. The paramedics are requesting a full trauma team. Alarm jolts me. I ask to be taken to the nearest hospital only a mile away, but they tell me that my injuries may require the major trauma center in La Jolla, some thirty miles farther. My heart sinks.

I caution against communication because once language exist only to convey information, it is dying. In news articles the relation of the words to the subject is a strong one. The relation of the words to the writer is weak. (Since the majority of your reading has been newspapers, you are used to seeing language function this way). When you write a poem these relations must reverse themselves: The relation of the word to the subject must weaken – the relation of the words to the writer (you) must take on strength. This is probably the hardest thing about writing poems In a poem you make something up, say for example a town, but an imagined town is at least as real as an actual town. If it isn’t you may be in the wrong business. Our triggering subjects, like our words, come from obsessions we must submit to, whatever the social cost. It can be hard. It can be worse 40 years from now if you feel you could have done it and didn’t. RICHARD HUGO Public versus private poets: With public poets the intellectual and emotional contents of the words are the same for the reader as for the writer. With the private poet, the words, at least certain key words, mean something to the poet they don’t mean to the reader. A sensitive reader perceives this relation of poet to word and in a way that relation – the strange way the poet emotionally possesses his vocabulary – is one of the mysteries and preservative forces of the art. If you are a private poet, then your vocabulary is limited by your obsessions. In fact, most poets write the same poem over and over. (Wallace Stevens was honest enough not to try to hide it. Frost’s statement that he tried to make every poem as different as possible from the last one is a way of saying that he knew it couldn’t be).

SHAME-BASED FAMILY RULES Each family system has several categories of rules. There are rules about celebrating and socializing, rules about touching and sexuality, rules about sickness and proper health care, rules about vacations and vocations, rules about household maintenance and the spending of money. Perhaps the most important rules are about feelings, interpersonal communication and parenting. Toxic shame is consciously transferred by means of shaming rules. In shame-based families, the rules consciously shame all the members. Generally, however, the children receive the major brunt of the shame. Power is a cover-up for shame. Power is frequently hierarchical.

In major movies these days, the fine details of music, instrumentation and sound design are lost. This is a shame, and it is one of the various reasons that make me not want to be part of the entertainment business. Although I have done it in the past, finally I know that I'm not here to create industry products. Music is more than images, it's more than language... it's the medium that's capable of communicating the answers to the Big Questions.

The SET-UP system evolved as a structured framework of communication with the borderline in crisis. During such times, communication with the borderline is hindered by his impenetrable, chaotic internal force field, characterized by three major feeling states: terrifying aloneness, feeling misunderstood, and overwhelming helplessness. As a result, concerned individuals are often unable to reason calmly with the borderline and instead are forced to confront outbursts of rage, impulsive destructiveness, self-harming threats or gestures, and unreasonable demands for caretaking. SET-UP responses can serve to address the underlying fears, dilute the borderline conflagration, and prevent a “meltdown” into greater conflict.

Whatever they may think and say about their 'egoism', the great majority nonetheless do nothing for their ego their whole life long: what they do is done for the phantom of their ego which has formed itself in the heads of those around them and has been communicated to them;- as a consequence they all of them dwell in a fog of impersonal, semi-personal opinions, and arbitrary, as it were poetical evaluations, the one for ever in the head of someone else, and the head of this someone else again in the heads of others: a strange world of phantasms

The gossip theory might sound like a joke, but numerous studies support it. Even today the vast majority of human communication – whether in the form of emails, phone calls or newspaper columns – is gossip. It comes so naturally to us that it seems as if our language evolved for this very purpose.

The gossip theory might sound like a joke, but numerous studies support it. Even today the vast majority of human communication – whether in the form of emails, phone calls or newspaper columns – is gossip. It comes so naturally to us that it seems as if our language evolved for this very purpose. Do you think that history professors chat about the reasons for the First World War when they meet for lunch, or that nuclear physicists spend their coffee breaks at scientific conferences talking about quarks? Sometimes. But more often, they gossip about the professor who caught her husband cheating, or the quarrel between the head of the department and the dean, or the rumours that a colleague used his research funds to buy a Lexus. Gossip usually focuses on wrongdoings. Rumour-mongers are the original fourth estate, journalists who inform society about and thus protect it from cheats and freeloaders. Most

Among people who have autism and speech challenges, I think there will always be individuals whose “verbal blocks” come from the same place as mine. They too, I believe, can unlock language by referencing common points between memory scenes and the moment they’re in. This might take a great deal of practice, but their family, helpers and teachers mustn’t give up on them. The person with special needs will sense that resignation, lose their motivation and stop trying to speak. This can erode even their will to live. Believe me. Communication is the person, to a major degree. Please don’t be the first to walk away.

Trust of others is in short supply for many adult survivors, as complex trauma generally involves major relational betrayal. It is, therefore, expectable (although paradoxical) that clients with these histories are predisposed to be mistrustful at the outset of therapy, precisely because of (and in proportion to) the actual trustworthiness of the therapist. When past experiences have thought hard lessons, namely, that one can least afford to trust the people who should be most trustworthy, it stands to reason that confusion about trust results. The therapist must understand and not take offense either personally or professionally and not react judgmentally or defensively. Practically speaking, this involves the therapist being prepared to patiently and empathically respond to active or passive tests or challenges to trustworthiness as legitimate and meaningful communication that deserves a respectful reply in action as well as in words.

People accept the facts which come to them through existing channels. They like to hear new things in accustomed ways. They have neither the time nor the inclination to search for facts that are not readily available to them. The expert, therefore, must advise first upon the form of action desirable for his client and secondly must utilize the established mediums of communication, in order to present to the public a point of view. This is true whether it is that of a majority or minority, old or new personality, institution or group which desires to change by modification or intensification the store of knowledge and the opinion of the public.

In the United States, congressional and state elections typically attract little voter interest, and voters have scant knowledge about the names of their representatives or their challengers. A growing body of research suggests that, for these politicians, particularly during primaries, being implicated in a scandal may actually be beneficial (Burden, 2002). This benefit is particularly pronounced for office challengers. As Mann and Wolfinger (1980) first noted, people are better at recognizing a candidate’s name than spontaneously recalling it. This is important because voting only requires that voters recognize a name on a ballot. Thus, participation in scandal may be beneficial at these lower levels because it increases name recognition, which may translate into a higher percentage of the vote. However, for major political candidates, scandals are detrimental because voters already possess information about them and are more inclined to follow the details of the scandal.

Knowing how you like to be touched and being able to communicate that kindly to a partner is a major component of a satisfying sex life. But how do you know what makes your body sing if you haven’t spent some time finding out? Solo sex (masturbation) is a natural way to understand what your particular body likes and how it likes to be aroused.

Here’s the deal. When you get married, you become a team. The pastor at your wedding wasn’t joking when he said, “And now you are one.” It’s called unity. The old marriage vows say, “Unto thee I pledge all my worldly goods.” In other words, “I’m all in,” so combine the checking accounts. It’s hard to have unity when you separate your bank accounts. When his money is over here, and her money is over there, it’s easy to live in your own little financial world instead of working as a team. When you do your spending together, it’s about “our” money. We have an income and we have expenses and we have goals. So when you’re both in agreement on where the money is going, then you’ve taken a major step to being on the same page in your marriage, and you will create awesome levels of communication. This all boils down to trust. Do you trust your spouse or not? I’ve heard from people who keep separate bank accounts just in case their spouse leaves them. Well, why on earth would you marry someone you can’t trust? And if that’s really the case, then you need marriage counseling, not separate bank accounts! Your spouse isn’t your roommate, and this isn’t a joint business venture. It’s a marriage! You don’t run your household and your life separately. Your job is to love each other well, and that includes having shared financial goals—which is hard to do when you have separate accounts.

The lack of self-listening is often the cause of communication breakdown. If we could hear our words and comments through the ears of our listeners, we would be appalled at the overgeneralizations, the inaccuracies, and the insensitive, negative comments we make about ourselves and others. Learning to carefully select our words plays a major role in presenting ourselves in a favorable light, getting along well with others, and effectively getting the job done. When we make self-deprecating remarks about our looks, intelligence, or competence, we reveal an unhealthy mindset, chip away at our self-confidence, and create the wrong impressions, setting the stage for us not to be taken seriously.

A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist.

In the area of linguistics, there are major language groups: Japanese, Chinese, Spanish, English, Portuguese, Greek, German, French, and so on. Most of us grow up learning the language of our parents and siblings, which becomes our primary or native tongue. Later, we may learn additional languages but usually with much more effort. These become our secondary languages. We speak and understand best our native language. We feel most comfortable speaking that language. The more we use a secondary language, the more comfortable we become conversing in it. If we speak only our primary language and encounter someone else who speaks only his or her primary language, which is different from ours, our communication will be limited. We must rely on pointing, grunting, drawing pictures, or acting out our ideas. We can communicate, but it is awkward. Language differences are part and parcel of human culture. If we are to communicate effectively across cultural lines, we must learn the language of those with whom we wish to communicate. In the area of love, it is similar. Your emotional love language and the language of your spouse may be as different as Chinese from English. No matter how hard you try to express love in English, if your spouse understands only Chinese, you will never understand how to love each other. My friend on the plane was speaking the language of “Affirming Words” to his third wife when he said, “I told her how beautiful she was. I told her I loved her. I told her how proud I was to be her husband.” He was speaking love, and he was sincere, but she did not understand his language. Perhaps she was looking for love in his behavior and didn’t see it. Being sincere is not enough. We must be willing to learn our spouse’s primary love language if we are to be effective communicators of love.

Ideally, a fair and equitable society would regulate debt in line with the ability to be paid without pushing economies into depression. But when shrinking markets deepen fiscal deficits, creditors demand that governments balance their budgets by selling public monopolies. Once the land, water and mineral rights are privatized, along with transportation, communications, lotteries and other monopolies, the next aim is to block governments from regulating their prices or taxing financial and rentier wealth. The neo-rentier objective is threefold: to reduce economies to debt dependency, to transfer public utilities into creditor hands, and then to create a rent-extracting tollbooth economy. The financial objective is to block governments from writing down debts when bankers and bondholders over-lend. Taken together, these policies create a one-sided freedom for rentiers to create a travesty of the classical “Adam Smith” view of free markets. It is a freedom to reduce the indebted majority to a state of deepening dependency, and to gain wealth by stripping public assets built up over the centuries.

today the vast majority of human communication – whether in the form of emails, phone calls or newspaper columns – is gossip. It comes so naturally to us that it seems as if our language evolved for this very purpose || Gossip usually focuses on wrongdoings. Rumour-mongers are the original fourth estate, journalists who inform society about and thus protect it from cheats and freeloaders.

The case I’ve presented in this book suggests that humans are undergoing what biologists call a major transition. Such transitions occur when less complex forms of life combine in some way to give rise to more complex forms. Examples include the transition from independently replicating molecules to replicating packages called chromosomes or, the transition from different kinds of simple cells to more complex cells in which these once-distinct simple cell types came to perform critical functions and become entirely mutually interdependent, such as the nucleus and mitochondria in our own cells. Our species’ dependence on cumulative culture for survival, on living in cooperative groups, on alloparenting and a division of labor and information, and on our communicative repertoires mean that humans have begun to satisfy all the requirements for a major biological transition. Thus, we are literally the beginnings of a new kind of animal.1 By contrast, the wrong way to understand humans is to think that we are just a really smart, though somewhat less hairy, chimpanzee. This view is surprisingly common. Understanding how this major transition is occurring alters how we think about the origins of our species, about the reasons for our immense ecological success, and about the uniqueness of our place in nature. The insights generated alter our understandings of intelligence, faith, innovation, intergroup competition, cooperation, institutions, rituals, and the psychological differences between populations. Recognizing that we are a cultural species means that, even in the short run (when genes don’t have enough time to change), institutions, technologies, and languages are coevolving with psychological biases, cognitive abilities, emotional responses, and preferences. In the longer run, genes are evolving to adapt to these culturally constructed worlds, and this has been, and is now, the primary driver of human genetic evolution. Figure 17.1.

Solution: Do things that communicate to your body, “You have escaped and survived!” • Physical activity • Sharing affection • Primal scream or a good cry • Progressive muscle relaxation or other sensorimotor meditation • Body self-care, like grooming, massage, or doing your nails The dance major chose physical activity, and the study of women and gender major organized a big group primal scream.

Poetry is not an esoteric art cultivated by dreamy young men in open collars and with wispy beards. Its finest masters have always been men and women of outstanding energy and great, though by no means common, sense. Poetry is the most economical way of saying certain things that cannot be said in any other way. At its most intense it expresses better than other forms of literature whatever is left of us when we are not involved in instinct-following, surviving, competing, or problem-solving. Its major property is not, as some suppose, beauty. It is power. It is the most powerful form of communication. It does the most work per syllable, operating on a vast field—that of our emotions. It gains its efficiency from the use of certain levers—rhythm, music, rhyme, metaphor, and many more—for which other forms of communication are less well adapted. Some poetry, especially modern poetry, is difficult. But just as our ears have accustomed themselves to difficult music, so our understanding, if we are willing to make an effort, can accustom itself to the most condensed and superficially strange verse. At one time poetry was as democratic an art as the novel is nowadays. It can be so again, if we are willing to make it so.

Thus, as passivity becomes extreme in the bulk of society, a sizeable segment of citizens detaches itself from the dream-locked majority. As vulgarity and stupidity thicken, more and more people awaken to the intolerability of their condition. Much can be done to foster this state of awareness, even though little can be done directly to change the policies of those in control today of the media of communication.

The assumptions that propagandists are rational, in the sense that they follow their own propaganda theories in their choice of communications, and that the meanings of propagandists' communications may differ for different people reoriented the FCC* analysts from a concept of "content as shared" (Berelson would later say "manifest") to conditions that could explain the motivations of particular communicators and the interests they might serve. The notion of "preparatory propaganda" became an especially useful key for the analysts in their effort to infer the intents of broadcasts with political content. In order to ensure popular support for planned military actions, the Axis leaders had to inform; emotionally arouse, and otherwise prepare their countrymen and women to accept those actions; the FCC analysts discovered that they could learn a great deal about the enemy's intended actions by recognizing such preparatory efforts in the domestic press and broadcasts. They were able to predict several major military and political campaigns and to assess Nazi elites' perceptions of their situation, political changes within the Nazi governing group, and shifts in relations among Axis countries. Among the more outstanding predictions that British analysts were able to make was the date of deployment of German V weapons against Great Britain. The analysts monitored the speeches delivered by Nazi propagandist Joseph Goebbels and inferred from the content of those speeches what had interfered with the weapons' production and when. They then used this information to predict the launch date of the weapons, and their prediction was accurate within a few weeks. *FCC - Federal Communications Commission

Tags [distinctive agent features observable by other agents] almost always define the network by delimiting the critical interactions, the major connections. Tags acquire this role because the adaptive processes that modify cas [complex adaptive systems] select for tags that mediate useful interactions and against tags that cause malfunctions. That is, agents with useful tags spread, while agents with malfunctioning tags cease to exist.

We saw this in late 2014 when Apple finally encrypted iPhone data; one after the other, law enforcement officials raised the specter of kidnappers and child predators. This is a common fearmongering assertion, but no one has pointed to any actual cases where this was an issue. Of the 3,576 major offenses for which warrants were granted for communications interception in 2013, exactly one involved kidnapping—and the victim wasn’t a child.

The path of scientific discovery in U.S. communication research was not decided in advance by the government or anyone else, of course. Although government funding did not determine what could be said by social scientists, it did play a major role in determining who would do the "authoritative" talking about communication and an indirect role in determining who would enjoy access to the academic media necessary to be heard by others in the field.

The idea that the early Christian tradition was limited to its Greek and Latin expressions is still widespread. This assumption distorts historical reality and weakens greatly our understanding of the roots of Christian theology and spirituality. In the third and fourth centuries Syriac was the third international language of the church. It served as the major means of communication in the Roman diocese of the "East," which included Syria, Palestine, and Mesopotamia.

In our society (that is, advanced western society) we have lost even the pretence of a common culture. Persons educated with the greatest intensity we know can no longer communicate with each other on the plane of their major intellectual concern. This is serious for our creative, intellectual and, above all, normal life. It is leading us to interpret the past wrongly, to misjudge the “present, and to deny our hopes of the future. It is making it difficult or impossible for us to take good action.

As an example, the Visionary function’s five roles might be as follows (these are the most common): • New ideas/R&D • Creative problem solving • Major external relationships • Culture • Selling big deals The Integrator function’s five roles might be as follows (these are the most common): • Leading, Managing, and holding people Accountable (LMA) • Executing the business plan/P&L results • Integrating the other major functions • Resolving cross-functional issues • Communication across the organization

One writes out of a need to communicate and to commune with others, to denounce that which gives pain and to share that which gives happiness. One writes against one’s solitude and against the solitude of others. One assumes that literature transmits knowledge and affects the behavior and language of those who read.… One writes, in reality, for the people whose luck or misfortune one identifies with—the hungry, the sleepless, the rebels, and the wretched of this earth—and the majority of them are illiterate.

The system left the Navy captain, Air Force major, or whoever happened to be on duty answering the phone in the Pentagon’s Joint War Room to choose the presidential successor. “A judgment [would] be made by the senior officer on duty in the JWR as to when he has in fact received a communication from the senior non-incapacitated member of the list,” the report explained. “The possibility exists that the man to wield Presidential authority in dire emergency might in fact be selected by a single field grade military officer.” Moreover,

Not to mention that God speaks in a language more difficult than Portuguese or Mandarin or HTML; He speaks in silence. I remember saying ‘bullshit’ the first time someone told me that, but I’ve come to realize that if you are still enough you can listen to silence like listening to music, you can read silence like reading a book. Moreover, if more than 80 percent of the way humans communicate is nonverbal, couldn't that mean that the majority of communication with the Divine is nonverbal as well? Prayer, meditation, listening - each was a tool for reading God's body language.

Even without world wars, revolutions and emigration, siblings growing up in the same home almost never share the same environment. More accurately, brothers and sisters share some environments — usually the less important ones — but they rarely share the one single environment that has the most powerful impact on personality formation. They may live in the same house, eat the same kinds of food, partake in many of the same activities. These are environments of secondary importance. Of all environments, the one that most profoundly shapes the human personality is the invisible one: the emotional atmosphere in which the child lives during the critical early years of brain development. The invisible environment has little to do with parenting philosophies or parenting style. It is a matter of intangibles, foremost among them being the parents’ relationship with each other and their emotional balance as individuals. These, too, can vary significantly from the birth of one child to the arrival of another. Psychological tension in the parents’ lives during the child’s infancy is, I am convinced, a major and universal influence on the subsequent emergence of ADD. A hidden factor of great importance is a parent’s unconscious attitude toward a child: what, or whom, on the deepest level, the child represents for the parents; the degree to which the parents see themselves in the child; the needs parents may have that they subliminally hope the child will meet. For the infant there exists no abstract, “out-there” reality. The emotional milieu with which we surround the child is the world as he experiences it. In the words of the child psychiatrist and researcher Margaret Mahler, for the newborn, the parent is “the principal representative of the world.” To the infant and toddler, the world reveals itself in the image of the parent: in eye contact, intensity of glance, body language, tone of voice and, above all, in the day-today joy or emotional fatigue exhibited in the presence of the child. Whatever a parent’s intention, these are the means by which the child receives his or her most formative communications. Although they will be of paramount importance for development of the child’s personality, these subtle and often unconscious influences will be missed on psychological questionnaires or observations of parents in clinical settings. There is no way to measure a softening or an edge of anxiety in the voice, the warmth of a smile or the depth of furrows on a brow. We have no instruments to gauge the tension in a father’s body as he holds his infant or to record whether a mother’s gaze is clouded by worry or clear with calm anticipation. It may be said that no two children have exactly the same parents, in that the parenting they each receive may vary in highly significant ways. Whatever the hopes, wishes or intentions of the parent, the child does not experience the parent directly: the child experiences the parenting. I have known two siblings to disagree vehemently about their father’s personality during their childhood. Neither has to be wrong if we understand that they did not receive the same fathering, which is what formed their experience of the father. I have even seen subtly but significantly different mothering given to a pair of identical twins.

That fear was a major flaw in our negotiating mindset. There is some information that you can only get through direct, extended interactions with your counterpart. We also needed new ways to get things without asking for them. We needed to finesse making an “ask” with something more sophisticated than closed-ended questions with their yes-no dynamic. That’s when I realized that what we had been doing wasn’t communication; it was verbal flexing. We wanted them to see things our way and they wanted us to see it their way. If you let this dynamic loose in the real world, negotiation breaks down and tensions flare. That whole ethos permeated everything the FBI was doing. Everything was a showdown. And it didn’t work.

Man, and the other animals whom he has afflicted with his malady or depraved by his dominion, are alone diseased. The Bison, the wild Hog, the Wolf, are perfectly exempt from malady, and invariably die either from external violence or from mature old age. But the domestic Hog, the Sheep, the Cow, the Dog, are subject to an incredible variety of distempers, and, like the corruptors of their nature, have physicians who thrive upon their miseries. The super-eminence of man is, like Satan’s, the super-eminence of pain; and the majority of his species doomed to poverty, disease and crime, have reason to curse the untoward event that, by enabling him to communicate his sensations, raised him above the level of his fellow animals.

Light is the in-utterable name of God; the YHWH form. It is the emotional life of a bee and the distance to Icarus, the farthest visible star. It is the finding of compassion amidst tyranny, the networked communication between trees, and the whale song. Light is woven through the gauze of grief and is “the limitless undying love which shines around me like a million suns” (John Lennon). It is what Catholic theologians called “the inexpressible, the incomprehensible, the invisible, the ungraspable, the thing we cannot conceive” (John Chrysostom) . “Tell me, if you have understanding. What is the way to the place where the light is distributed?” (Job 38:4) And unable to answer, in dumb obliviousness, instead, we point at the Sun

One of the key reasons why you want to always use a script for prospecting is that each industry has its own unique set of questions that need to be asked in a certain order. If you try to wing it—as opposed to having all your questions mapped out in advance, in precisely the right order—then the chances of you remembering all the questions, or asking them all in the right order, is slim to none, and each mistake you make will have a negative impact on your ability to gather intelligence. Another major benefit of using a prospecting script is that since you already know what words you’re going to say, your conscious mind is freed up to focus on applying the right tonality to your words, as well as on what your prospect is communicating back to you.

Since our civilization is irreversibly dependent on electronics, abolition of EMR is out of the question. However, as a first step toward averting disaster, we must halt the introduction of new sources of electromagnetic energy while we investigate the biohazards of those we already have with a completeness and honesty that have so far been in short supply. New sources must be allowed only after their risks have been evaluated on the basis of the knowledge acquired in such a moratorium. 
With an adequately funded research program, the moratorium need last no more than five years, and the ensuing changes could almost certainly be performed without major economic trauma. It seems possible that a different power frequency—say 400 hertz instead of 60—might prove much safer. Burying power lines and providing them with grounded shields would reduce the electric fields around them, and magnetic shielding is also feasible. 
A major part of the safety changes would consist of energy-efficiency reforms that would benefit the economy in the long run. These new directions would have been taken years ago but for the opposition of power companies concerned with their short-term profits, and a government unwilling to challenge them. It is possible to redesign many appliances and communications devices so they use far less energy. The entire power supply could be decentralized by feeding electricity from renewable sources (wind, flowing water, sunlight, georhermal and ocean thermal energy conversion, and so forth) into local distribution nets. This would greatly decrease hazards by reducing the voltages and amperages required. Ultimately, most EMR hazards could be eliminated by the development of efficient photoelectric converters to be used as the primary power source at each point of consumption. The changeover would even pay for itself, as the loss factors of long-distance power transmission—not to mention the astronomical costs of building and decommissioning short-lived nuclear power plants—were eliminated. Safety need not imply giving up our beneficial machines. 
Obviously, given the present technomilitary control of society in most parts of the world, such sane efficiency will be immensely difficult to achieve. Nevertheless, we must try. Electromagnetic energy presents us with the same imperative as nuclear energy: Our survival depends on the ability of upright scientists and other people of goodwill to break the military-industrial death grip on our policy-making institutions.

Our language evolved as a way of gossiping. According to this theory Homo sapiens is primarily a social animal. Social cooperation is our key for survival and reproduction. It is not enough for individual men and women to know the whereabouts of lions and bison. It’s much more important for them to know who in their band hates whom, who is sleeping with whom, who is honest. The amount of information that one must obtain and store in order to track the ever-changing relationships of a few dozen individuals is staggering. In a band of fifty individuals, there are 1,225 one-on-one relationships, and countless more complex social combinations. The gossip theory might sound like a joke, but numerous studies support it. Even today the vast majority of human communication – whether in the form of emails, phone calls or newspaper columns – is gossip.

A wealth of research confirms the importance of face-to-face contact. One experiment performed by two researchers at the University of Michigan challenged groups of six students to play a game in which everyone could earn money by cooperating. One set of groups met for ten minutes face-to-face to discuss strategy before playing. Another set of groups had thirty minutes for electronic interaction. The groups that met in person cooperated well and earned more money. The groups that had only connected electronically fell apart, as members put their personal gains ahead of the group’s needs. This finding resonates well with many other experiments, which have shown that face-to-face contact leads to more trust, generosity, and cooperation than any other sort of interaction. The very first experiment in social psychology was conducted by a University of Indiana psychologist who was also an avid bicyclist. He noted that “racing men” believe that “the value of a pace,” or competitor, shaves twenty to thirty seconds off the time of a mile. To rigorously test the value of human proximity, he got forty children to compete at spinning fishing reels to pull a cable. In all cases, the kids were supposed to go as fast as they could, but most of them, especially the slower ones, were much quicker when they were paired with another child. Modern statistical evidence finds that young professionals today work longer hours if they live in a metropolitan area with plenty of competitors in their own occupational niche. Supermarket checkouts provide a particularly striking example of the power of proximity. As anyone who has been to a grocery store knows, checkout clerks differ wildly in their speed and competence. In one major chain, clerks with differing abilities are more or less randomly shuffled across shifts, which enabled two economists to look at the impact of productive peers. It turns out that the productivity of average clerks rises substantially when there is a star clerk working on their shift, and those same average clerks get worse when their shift is filled with below-average clerks. Statistical evidence also suggests that electronic interactions and face-to-face interactions support one another; in the language of economics, they’re complements rather than substitutes. Telephone calls are disproportionately made among people who are geographically close, presumably because face-to-face relationships increase the demand for talking over the phone. And when countries become more urban, they engage in more electronic communications.

Chip asked me about New York and what I wanted to do, and how long my dad had owned the shop, and what it was I loved about Waco. He asked about my sisters and my family in general, and what I’d done at Baylor, and if I’d known a few communications majors he’d run around with at school. (I told y’all he was chatty!) Somehow none of these questions seemed intrusive or strange to me at the time, which is funny, because thinking back I find them particularly telling. At the time, it was just like talking with an old friend. John finally stood up, and this baseball-cap-wearing customer that John had introduced as Chip followed. “Well, nice talking to you,” he said. “Nice talking to you too,” I replied, and that was it. I went back inside. The guys in the shop wanted to know what I thought about Hot John, and I just laughed. “Sorry, guys, I don’t think it’s gonna work out.” The next day I came back from my lunch break to find a note on my desk: “Chip Gaines called. Call him back.” I thought, Oh, that must be the guy I met yesterday. So I called him. I honestly thought he was going to ask me about getting a better price on his brakes or something, but instead he said, “Hey, I really enjoyed our conversation yesterday. I was wondering…you want to go out sometime?” And for some reason I said okay--just like that, without any hesitation. It wasn’t like me at all. When I hung up the phone, I went, “What in the world just happened!” So you said okay immediately? I don’t even remember that. That’s fun! No reservations? Man, I must’ve been good-lookin’. What Chip didn’t know was I didn’t even give myself time to have reservations. Something told me to just go for it. Cute, Joey. This story makes me love you all over again.

In conjunction with his colleagues, Frantisek Baluska from the Institute of Cellular and Molecular Botany at the University of Bonn is of the opinion that brain-like structures can be found at root tips. In addition to signaling pathways, there are also numerous systems and molecules similar to those found in animals. When a root feels its way forward in the ground, it is aware of stimuli. The researchers measured electrical signals that led to changes in behavior after they were processed in a "transition zone." If the root encounters toxic substances, impenetrable stones, or saturated soil, it analyzes the situation and transmits the necessary adjustments to the growing tip. The root tip changes direction as a result of this communication and steers the growing root around the critical areas. Right now, the majority of plant researchers are skeptical about whether such behavior points to a repository for intelligence, the faculty of memory, and emotions. Among other things, they get worked up about carrying over findings in similar situations with animals and, at the end of the day, about how this threatens to blur the boundary between plants and animals. And so what? What would be so awful about that? The distinction between plant and animal is, after all, arbitrary and depends on the way an organism feeds itself: the former photosynthesizes and the latter eats other living beings. Finally, the only other big difference is in the amount of time it takes to process information and translate it into action. Does that mean that beings that live life in the slow lane are automatically worth less than ones on the fast track? Sometimes I suspect we would pay more attention to trees and other vegetation if we could establish beyond a doubt just how similar they are in many ways to animals.

Also, although the great majority of the letters I’ve received from Hmong readers have been positive, most of the negative ones have criticized me for telling a story that was not mine to tell. I am no lover of identity politics; I believe that anyone should be allowed to write about anyone. Still, I would have harbored the same proprietary resentment had I been they. It was exactly how I felt thirty years ago, when women’s voices were harder to hear because men were drowning them out. Now that young Hmong writers are starting to publish—including Mai Neng Moua, who edited a landmark literary anthology called Bamboo Among the Oaks, and Kao Kalia Yang, who wrote a fierce, sad memoir called The Latehomecomer—I am happy to shut up and listen. I hope The Spirit Catches You and You Fall Down is settling into its proper place not as the book about the Hmong but as a book about communication and miscommunication across cultures.

The research is still in its infancy, as we have seen, but, in early March 2020, Nature Communications published a model study that followed the link all the way from shelf to sickbed in one case: malaria, one of those beneath-the-radar diseases, affecting some 230 million and killing 400,000 per year, the vast majority in rainforest biomes. Deforestation is a boost for the mosquito vectors. More sunlight reaches the soil where the larvae develop; when biodiversity retreats, fewer animals prey on them. Nigeria suffers most from malaria due to deforestation. It is largely caused by the export of timber and cocoa. Such commodities end up in the north: consumers with the greatest malaria footprint are the cocoa-guzzling Dutch and Belgians, Swiss and Germans. 'In this unequal value chain, ecosystem degradation and malaria risk are borne by low-income producers' - or, in plainer terms: the Europeans get the chocolate and the profits, the Africans the mosquitos.

But Homo sapiens’ dependency on social communication and education is as much of a curse as it is a gift. On the flip side of the coin, it is education’s fault that religious myths and fake news propagate so easily in human societies. From the earliest age, our brains trustfully absorb the tales we are told, whether they are true or false. In a social context, our brains lower their guard; we stop acting like budding scientists and become mindless lemmings. This can be good—as when we trust the knowledge of our science teachers, and thus avoid having to replicate every experiment since Galileo’s time! But it can also be detrimental, as when we collectively propagate an unreliable piece of “wisdom” inherited from our forebears. It is on this basis that doctors foolishly practiced bloodletting and cupping therapies for centuries, without ever testing their actual impact. (In case you are wondering, both are actually harmful in the vast majority of diseases.)

The areas of the cortex responsible for attention and self-regulation develop in response to the emotional interaction with the person whom we may call the mothering figure. Usually this is the birth mother, but it may be another person, male or female, depending on circumstances. The right hemisphere of the mother’s brain, the side where our unconscious emotions reside, programs the infant’s right hemisphere. In the early months, the most important communications between mother and infant are unconscious ones. Incapable of deciphering the meaning of words, the infant receives messages that are purely emotional. They are conveyed by the mother’s gaze, her tone of voice and her body language, all of which reflect her unconscious internal emotional environment. Anything that threatens the mother’s emotional security may disrupt the developing electrical wiring and chemical supplies of the infant brain’s emotion-regulating and attention-allocating systems. Within minutes following birth, the mother’s odors stimulate the branching of millions of nerve cells in the newborn’s brain. A six-day-old infant can already distinguish the scent of his mother from that of other women. Later on, visual inputs associated with emotions gradually take over as the major influences. By two to seven weeks, the infant will orient toward the mother’s face in preference to a stranger‘s — and also in preference to the father’s, unless the father is the mothering adult. At seventeen weeks, the infant’s gaze follows the mother’s eyes more closely than her mouth movements, thus fixating on what has been called “the visible portion of the mother’s central nervous system.” The infant’s right brain reads the mother’s right brain during intense eye-to-eye mutual gaze interactions. As an article in Scientific American expressed it, “Embryologically and anatomically the eye is an extension of the brain; it is almost as if a portion of the brain were in plain sight.” The eyes communicate eloquently the mother’s unconscious emotional states.

Leaders, some of whom are politicians in this book while others are soldiers, must be able to master four major tasks.2 Firstly, they need comprehensively to grasp the overall strategic situation in a conflict and craft the appropriate strategic approach – in essence, to get the big ideas right. Secondly, they must communicate those big ideas, the strategy, effectively throughout the breadth and depth of their organization and to all other stakeholders. Thirdly, they need to oversee the implementation of the big ideas, driving the execution of the campaign plan relentlessly and determinedly. Lastly, they have to determine how the big ideas need to be refined, adapted and augmented, so that they can perform the first three tasks again and again and again. The statesmen and soldiers who perform these four tasks properly are the exemplars who stand out from these pages. The witness of history demonstrates that exceptional strategic leadership is the one absolute prerequisite for success, but also that it is as rare as the black swan.

By the end of the 1970s, a clear majority of the employed population of Britain, Germany, France, the Benelux countries, Scandinavia and the Alpine countries worked in the service sector—communications, transport, banking, public administration and the like. Italy, Spain and Ireland were very close behind. In Communist Eastern Europe, by contrast, the overwhelming majority of former peasants were directed into labour-intensive and technologically retarded mining and industrial manufacture; in Czechoslovakia, employment in the tertiary, service sector actually declined during the course of the 1950s. Just as the output of coal and iron-ore was tailing off in mid-1950s Belgium, France, West Germany and the UK, so it continued to increase in Poland, Czechoslovakia and the GDR. The Communists’ dogmatic emphasis on raw material extraction and primary goods production did generate rapid initial growth in gross output and per capita GDP. In the short run the industrial emphasis of the Communist command economies thus appeared impressive (not least to many Western observers). But it boded ill for the region’s future.

to be open and straightforward about their needs for attention in a social setting. It is equally rare for members of a group in American culture to honestly and openly express needs that might be in conflict with that individual’s needs. This value of not just honestly but also openly fully revealing the true feelings and needs present in the group is vital for it’s members to feel emotional safe. It is also vital to keeping the group energy up and for giving the feedback that allows it’s members to know themselves, where they stand in relation to others and for spiritual/psychological growth. Usually group members will simply not object to an individual’s request to take the floor—but then act out in a passive-aggressive manner, by making noise or jokes, or looking at their watches. Sometimes they will take the even more violent and insidious action of going brain-dead while pasting a jack-o’-lantern smile on their faces. Often when someone asks to read something or play a song in a social setting, the response is a polite, lifeless “That would be nice.” In this case, N.I.C.E. means “No Integrity or Congruence Expressed” or “Not Into Communicating Emotion.” So while the sharer is exposing his or her vulnerable creation, others are talking, whispering to each other, or sitting looking like they are waiting for the dental assistant to tell them to come on back. No wonder it’s so scary to ask for people’s attention. In “nice” cultures, you are probably not going to get a straight, open answer. People let themselves be oppressed by someone’s request—and then blame that someone for not being psychic enough to know that “Yes” meant “No.” When were we ever taught to negotiate our needs in relation to a group of people? In a classroom? Never! The teacher is expected to take all the responsibility for controlling who gets heard, about what, and for how long. There is no real opportunity to learn how to nonviolently negotiate for the floor. The only way I was able to pirate away a little of the group’s attention in the school I attended was through adolescent antics like making myself fart to get a few giggles, or asking the teacher questions like, “Why do they call them hemorrhoids and not asteroids?” or “If a number two pencil is so popular, why is it still number two,” or “What is another word for thesaurus?” Some educational psychologists say that western culture schools are designed to socialize children into what is really a caste system disguised as a democracy. And in once sense it is probably good preparation for the lack of true democratic dynamics in our culture’s daily living. I can remember several bosses in my past reminding me “This is not a democracy, this is a job.” I remember many experiences in social groups, church groups, and volunteer organizations in which the person with the loudest voice, most shaming language, or outstanding skills for guilting others, controlled the direction of the group. Other times the pain and chaos of the group discussion becomes so great that people start begging for a tyrant to take charge. Many times people become so frustrated, confused and anxious that they would prefer the order that oppression brings to the struggle that goes on in groups without “democracy skills.” I have much different experiences in groups I work with in Europe and in certain intentional communities such as the Lost Valley Educational Center in Eugene, Oregon, where the majority of people have learned “democracy skills.” I can not remember one job, school, church group, volunteer organization or town meeting in mainstream America where “democracy skills” were taught or practiced.

We are in uncharted territory" when it comes to sex and the internet, says Justin Garcia, a research scientist at Indiana University’s Kinsey Institute for Research in Sex, Gender, and Reproduction. "There have been two major transitions" in heterosexual mating, Garcia says, "in the last four million years. The first was around ten to fifteen thousand years ago, in the agricultural revolution, when we became less migratory and more settled," leading to the establishment of marriage as a cultural contract. "And the second major transition is with the rise of the Internet," Garcia says. Suddenly, instead of meeting through proximity, community connections, and family and friends, people could meet each other virtually and engage in amorous activity with the click of a button. Internet meeting is now surpassing every other form. “It’s changing so much about the way we act both romantically and sexually,” Garcia says. “It is unprecedented from an evolutionary standpoint.” And yet this massive shift in our behavior has gone almost completely unexamined, especially given how the internet permeates modern life. While there have been studies about how men and women use social media differently- how they use language and present themselves differently, for example- there's not a lot of research about how they behave sexually online; and there is virtually nothing about how girls and boys do. While there has been concern about the online interaction of children and adults, it's striking that so little attention has been paid to the ways in which the Internet has changed the sexual behavior of girls and boys interacting together. This may be because the behavior has been largely hidden or unknown, or, again, due to the fear of not seeming "sex-positive," mistaking responsibility for judgement. And there are questions to ask, from the standpoint of girls' and boys' physical and emotional health and the ethics of their treatment of each other. Sex on a screen is different from sex that develops in person, this much seems seems self-evident, just as talking on a screen is different from face-to-face communication. And so if talking on a screen reduces one's ability to be empathic, for example, then how does sex on a screen change sexual behavior? Are people more likely to act aggressively or unethically, as in other types of online communication? How do gender roles and sexism play into cybersex? And how does the influence of porn, which became available online at about the same time as social networking, factor in?

More than anything, we have lost the cultural customs and traditions that bring extended families together, linking adults and children in caring relationships, that give the adult friends of parents a place in their children's lives. It is the role of culture to cultivate connections between the dependent and the dependable and to prevent attachment voids from occurring. Among the many reasons that culture is failing us, two bear mentioning. The first is the jarringly rapid rate of change in twentieth-century industrial societies. It requires time to develop customs and traditions that serve attachment needs, hundreds of years to create a working culture that serves a particular social and geographical environment. Our society has been changing much too rapidly for culture to evolve accordingly. There is now more change in a decade than previously in a century. When circumstances change more quickly than our culture can adapt to, customs and traditions disintegrate. It is not surprising that today's culture is failing its traditional function of supporting adult-child attachments. Part of the rapid change has been the electronic transmission of culture, allowing commercially blended and packaged culture to be broadcast into our homes and into the very minds of our children. Instant culture has replaced what used to be passed down through custom and tradition and from one generation to another. “Almost every day I find myself fighting the bubble-gum culture my children are exposed to,” said a frustrated father interviewed for this book. Not only is the content often alien to the culture of the parents but the process of transmission has taken grandparents out of the loop and made them seem sadly out of touch. Games, too, have become electronic. They have always been an instrument of culture to connect people to people, especially children to adults. Now games have become a solitary activity, watched in parallel on television sports-casts or engaged in in isolation on the computer. The most significant change in recent times has been the technology of communication — first the phone and then the Internet through e-mail and instant messaging. We are enamored of communication technology without being aware that one of its primary functions is to facilitate attachments. We have unwittingly put it into the hands of children who, of course, are using it to connect with their peers. Because of their strong attachment needs, the contact is highly addictive, often becoming a major preoccupation. Our culture has not been able to evolve the customs and traditions to contain this development, and so again we are all left to our own devices. This wonderful new technology would be a powerfully positive instrument if used to facilitate child-adult connections — as it does, for example, when it enables easy communication between students living away from home, and their parents. Left unchecked, it promotes peer orientation.

One of the commonly accepted narratives of the Internet is that it was built to survive a nuclear attack. This enrages many of its architects, including Bob Taylor and Larry Roberts, who insistently and repeatedly debunked this origin myth. However, like many of the innovations of the digital age, there were multiple causes and origins. Different players have different perspectives. Some who were higher in the chain of command than Taylor and Roberts, and who have more knowledge of why funding decisions were actually made, have begun to debunk the debunking. Let’s try to peel away the layers. There is no doubt that when Paul Baran proposed a packet-switched network in his RAND reports, nuclear survivability was one of his rationales. “It was necessary to have a strategic system that could withstand a first attack and then be able to return the favor in kind,” he explained. “The problem was that we didn’t have a survivable communications system, and so Soviet missiles aimed at U.S. missiles would take out the entire telephone-communication system.”76 That led to an unstable hair-trigger situation; a nation was more likely to launch a preemptive strike if it feared that its communications and ability to respond would not survive an attack. “The origin of packet switching is very much Cold War,” he said. “I got very interested in the subject of how the hell you build a reliable command and control system.”77 So in 1960 Baran set about devising “a communication network which will allow several hundred major communications stations to talk with one another after an enemy attack.”78

The Blue Mind Rx Statement Our wild waters provide vast cognitive, emotional, physical, psychological, social, and spiritual values for people from birth, through adolescence, adulthood, older age, and in death; wild waters provide a useful, widely available, and affordable range of treatments healthcare practitioners can incorporate into treatment plans. The world ocean and all waterways, including lakes, rivers, and wetlands (collectively, blue space), cover over 71% of our planet. Keeping them healthy, clean, accessible, and biodiverse is critical to human health and well-being. In addition to fostering more widely documented ecological, economic, and cultural diversities, our mental well-being, emotional diversity, and resiliency also rely on the global ecological integrity of our waters. Blue space gives us half of our oxygen, provides billions of people with jobs and food, holds the majority of Earth's biodiversity including species and ecosystems, drives climate and weather, regulates temperature, and is the sole source of hydration and hygiene for humanity throughout history. Neuroscientists and psychologists add that the ocean and wild waterways are a wellspring of happiness and relaxation, sociality and romance, peace and freedom, play and creativity, learning and memory, innovation and insight, elation and nostalgia, confidence and solitude, wonder and awe, empathy and compassion, reverence and beauty — and help manage trauma, anxiety, sleep, autism, addiction, fitness, attention/focus, stress, grief, PTSD, build personal resilience, and much more. Chronic stress and anxiety cause or intensify a range of physical and mental afflictions, including depression, ulcers, colitis, heart disease, and more. Being on, in, and near water can be among the most cost-effective ways of reducing stress and anxiety. We encourage healthcare professionals and advocates for the ocean, seas, lakes, and rivers to go deeper and incorporate the latest findings, research, and insights into their treatment plans, communications, reports, mission statements, strategies, grant proposals, media, exhibits, keynotes, and educational programs and to consider the following simple talking points: •Water is the essence of life: The ocean, healthy rivers, lakes, and wetlands are good for our minds and bodies. •Research shows that nature is therapeutic, promotes general health and well-being, and blue space in both urban and rural settings further enhances and broadens cognitive, emotional, psychological, social, physical, and spiritual benefits. •All people should have safe access to salubrious, wild, biodiverse waters for well-being, healing, and therapy. •Aquatic biodiversity has been directly correlated with the therapeutic potency of blue space. Immersive human interactions with healthy aquatic ecosystems can benefit both. •Wild waters can serve as medicine for caregivers, patient families, and all who are part of patients’ circles of support. •Realization of the full range and potential magnitude of ecological, economic, physical, intrinsic, and emotional values of wild places requires us to understand, appreciate, maintain, and improve the integrity and purity of one of our most vital of medicines — water.

With the lessons learned from the Mike SSN disaster in the North Sea off Norway, the Typhoon’s captain decided to remain where he was to await rescue. Mack knew the Russian captain had lost his cool; he was now in the South China Sea, where no Russian ships could come to his rescue. What’s more, Cheyenne had finally picked up the last Akula, whose captain had elected to pull off to be able to fight another day and which had managed to distance itself from the fray. Cheyenne was there as the Typhoon reached the surface. The Russian submarine had been severely damaged, but Mack ordered four more torpedoes into the defenseless Typhoon. There was seldom mercy in wartime, and Cheyenne’s and Mack’s orders were clear. If he had allowed the Typhoon to survive, its crew would have cut the missile hatches open with blow torches and completed their launch against Taiwan. The result of the additional four torpedoes exploding beneath the Typhoon caused major seawater system flooding. The ensuing scene was similar to the devastation experienced by the Yankee class SSBN southeast of the Bermudas years before. Only this time there was no capability to protect and remove the crew. Life rafts were put over the side, only to be attacked by the South China Sea shark population, so the crew watched helplessly from the huge, flat missile-tube deck. The oversized submarine started settling slowly deeper, the water level rising to within meters of the missile- tube deck, with the crew topside. The captain—the admiral-to-be-had already sent a message to his North Fleet Headquarters concerning the impending demise of his capital ship and the lack of help from his Akula escorts by name, two of which had been sunk. He had not been given any means to communicate with the Chinese, so he resorted to calling home. After that he went topside to be with his men, sat down, and held hands in a circle as their submarine slid beneath the surface of the sea, sailors to the end, for eternity.

The flag story is important, Berntson thought. Before the assault was over, Christmas had sent Frank Thomas, his gunnery sergeant, to find an American flag. He knew it was against the rules. This was a war on behalf of the Republic of Vietnam, and the correct flag to run up the pole at its province headquarters would have been Saigon’s yellow and red ensign. But Christmas’s men had bled and died all the way across southern Hue, not ARVN troops. They had looked up at that enemy flag the whole way. They had taken it down, and they wanted to show who had done it. The Stars and Stripes had earned its place. Berntson continued jotting down Christmas’s words: “‘Proudest moment of my life—to be given opp to do it’ . . . ‘main thought was getting the flag up—so it would fly and everyone could see that flag flying’ . . . Capt. Ron Christmas, 27, 2001 S.W. 36th Ave, Fort Lauderdale, FLA CO for 2/5 Hotel . . . ‘street fighting is dirtiest close in. Biggest problem is control—keeping all platoons in line—communication also problem . . . platoons have done extremely well . . . flag. ‘inspiration thing I have ever seen in my lifetime—because it was a hard thing. That feeling of patriotism . . . all you could hear are cheers . . . really brings out America Spirit.’” Hours later, Christmas was paid a visit by two officers, both majors, one army and the other marine. They had been sent by Colonel Hughes from the compound. They said the American flag would have to come down. The South Vietnamese flag was the appropriate one. The men around Christmas were still loading up the wounded and dead. “I don’t think my men are going to like that,” he said. “That doesn’t make any difference,” said one. “You are violating protocol.” “Well, I’ll tell you what,” said Christmas. “If you want to take the flag down, you guys go take it down. But I cannot be responsible for all of my men.” Kaczmarek, who was sitting close enough to overhear the exchange, chose that moment to reposition his rifle. The majors left. The flag remained. Christmas had a gunny sergeant haul it down at sunset, and the next morning a bright yellow South Vietnamese flag flew in its place. But watching Old Glory run up that afternoon was a sight none of the marines who witnessed it would ever regret, or forget.

I have come to think of the UFO problem in terms of three distinct levels. The first level is physical. We now know that the UFO behaves like a region of space, of small dimensions (about ten meters), within which a very large amount of energy is stored. This energy is manifested by pulsed light phenomena of intense colors and by other forms of electromagnetic radiation. The second level is biological. Reports of UFOs show all kinds of psychophysiological effects on the witnesses. Exposure to the phenomenon causes visions, hallucinations, space and time disorientation, physiological reactions (including temporary blindness, paralysis, sleep cycle changes), and long-term personality changes. The third level is social. Belief in the reality of UFOs is spreading rapidly at all levels of society throughout the world. Books on the subject continue to accumulate. Documentaries and major films are being made by men and women who grew up with flying-saucer stories. Expectations about life in the universe have been revolutionized. Many modern themes in our culture can be traced back to the "messages from space" coming from UFO contactees of the forties and fifties. The experience of a close encounter with a UFO is a shattering physical and mental ordeal. The trauma has effects that go far beyond what the witnesses recall consciously. New types of behavior are conditioned, and new types of beliefs are promoted. Aside from any scientific consideration, the social, political, and religious consequences of the experience are enormous if they are considered over the timespan of a generation. Faced with the new wave of experiences of UFO contact that are described in books like Communion and Intruders and in movies like Close Encounters of the Third Kind, our religions seem obsolete. Our idea of the church as a social entity working within rational structures is obviously challenged by the claim of a direct communication in modern times with visible beings who seem endowed with supernatural powers. This idea can shake our society to the very roots of its culture. Witnesses are no longer afraid to come forward with personal stories of abductions, of spiritual exchanges with aliens, even of sexual interaction with them. Such reports are folklore in the making. I have discovered that they form a striking parallel to the tales of meetings with elves and jinn of medieval times, with the denizens of "Magonia," the land beyond the clouds of ancient chronicles. But they are something else, too: a portent of important things to come.

Most exciting, the growth mindset can be taught to managers. Heslin and his colleagues conducted a brief workshop based on well-established psychological principles. (By the way, with a few changes, it could just as easily be used to promote a growth mindset in teachers or coaches.) The workshop starts off with a video and a scientific article about how the brain changes with learning. As with our “Brainology” workshop (described in chapter 8), it’s always compelling for people to understand how dynamic the brain is and how it changes with learning. The article goes on to talk about how change is possible throughout life and how people can develop their abilities at most tasks with coaching and practice. Although managers, of course, want to find the right person for a job, the exactly right person doesn’t always come along. However, training and experience can often draw out and develop the qualities required for successful performance. The workshop then takes managers through a series of exercises in which a) they consider why it’s important to understand that people can develop their abilities, b) they think of areas in which they once had low ability but now perform well, c) they write to a struggling protégé about how his or her abilities can be developed, and d) they recall times they have seen people learn to do things they never thought these people could do. In each case, they reflect upon why and how change takes place. After the workshop, there was a rapid change in how readily the participating managers detected improvement in employee performance, in how willing they were to coach a poor performer, and in the quantity and quality of their coaching suggestions. What’s more, these changes persisted over the six-week period in which they were followed up. What does this mean? First, it means that our best bet is not simply to hire the most talented managers we can find and turn them loose, but to look for managers who also embody a growth mindset: a zest for teaching and learning, an openness to giving and receiving feedback, and an ability to confront and surmount obstacles. It also means we need to train leaders, managers, and employees to believe in growth, in addition to training them in the specifics of effective communication and mentoring. Indeed, a growth mindset workshop might be a good first step in any major training program. Finally, it means creating a growth-mindset environment in which people can thrive. This involves: • Presenting skills as learnable • Conveying that the organization values learning and perseverance, not just ready-made genius or talent • Giving feedback in a way that promotes learning and future success • Presenting managers as resources for learning Without a belief in human development, many corporate training programs become exercises of limited value. With a belief in development, such programs give meaning to the term “human resources” and become a means of tapping enormous potential.

My darling son: depression at your age is more common than you might think. I remember it very strongly in Minneapolis, Minnesota, when I was about twenty-six and felt like killing myself. I think the winter, the cold, the lack of sunshine, for us tropical creatures, is a trigger. And to tell you the truth, the idea that you might soon unpack your bags here, having chucked in all your European plans, makes your mother and me as happy as could be. You have more than earned the equivalent of any university 'degree' and you have used your time so well to educate yourself culturally and personally that if university bores you, it is only natural. Whatever you do from here on in, whether you write or don't write, whether you get a degree or not, whether you work for your mother, or at El Mundo, or at La Ines, or teaching at a high school, or giving lectures like Estanislao Zuleta, or as a psychoanalyst to your parents, sisters and relatives, or simply being Hector Abad Faciolince, will be fine. What matters is that you don't stop being what you have been up till now, a person, who simply by virtue of being the way you are, not for what you write or don't write, or for being brilliant or prominent, but just for being the way you are, has earned the affection, the respect, the acceptance, the trust, the love, of the vast majority of those who know you. So we want to keep seeing you in this way, not as a future great author, or journalist or communicator or professor or poet, but as the son, brother, relative, friend, humanist, who understands others and does not aspire to be understood. It does not matter what people think of you, and gaudy decoration doesn't matter, for those of us who know you are. For goodness' sake, dear Quinquin, how can you think 'we support you (...) because 'that boy could go far'? You have already gone very far, further than all our dreams, better than everything we imagined for any of our children. You should know very well that your mother's and my ambitions are not for glory, or for money, or even for happiness, that word that sounds so pretty but is attained so infrequently and for such short intervals (and maybe for that very reason is so valued), for all our children, but that they might at least achieve well-being, that more solid, more durable, more possible, more attainable word. We have often talked of the anguish of Carlos Castro Saavedra, Manuel Meija Vallejo, Rodrigo Arenas Betancourt, and so many quasi-geniuses we know. Or Sabato or Rulfo, or even Garcia Marquez. That does not matter. Remember Goethe: 'All theory (I would add, and all art), dear friend, is grey, but only the golden tree of life springs ever green.' What we want for you is to 'live'. And living means many better things than being famous, gaining qualifications or winning prizes. I think I too had boundless political ambitions when I was young and that's why I wasn't happy. I think I too had boundless political ambitions when I was young and that's why I wasn't happy. Only now, when all that has passed, have I felt really happy. And part of that happiness is Cecilia, you, and all my children and grandchildren. Only the memory of Marta Cecilia tarnishes it. I believe things are that simple, after having gone round and round in circles, complicating them so much. We should do away with this love for things as ethereal as fame, glory, success... Well, my Quinquin, now you know what I think of you and your future. There's no need for you to worry. You are doing just fine and you'll do better, and when you get to my age or your grandfather's age and you can enjoy the scenery around La Ines that I intend to leave to all of you, with the sunshine, heat and lush greenery, and you'll see I was right. Don't stay there longer than you feel you can. If you want to come back I'll welcome you with open arms. And if you regret it and want to go back again, we can buy you another return flight. A kiss from your father.

At the present, a plausible nominee for the neural substrate of consciousness is one of the most important neurological discoveries of our time. T h is is that tangle of tiny internuncial neurons called the reticular formation, which has long lain hidden and unsuspected in the brainstem. It extends f rom the top of the spinal cord through the brainstem on up into the thalamus and hypothalamus, attracting collaterals from sensory and motor nerves, almost like a system of wire-tabs on the communication lines that pass near it. But this is not all. It also has direct lines of command to half a dozen major areas of the cortex and probably all the nuclei of the brainstem, as we ll as sending fibers down the spinal cord where it influences the peripheral sensory and motor systems. Its function is to sensitize or “awaken” selected nervous circuits and desensitize others, such that those who pioneered in this work christened it “ t he waking b r a i n

Daily, the media report human activity in which force is used to settle disputes. Since 1945 not a single day has gone by without war, and the end of the Cold War has not reduced its frequency. For example, in 1994 more than thirty major armed conflicts were fought in twenty-seven locations throughout the world in such places as Afghanistan, Algeria, Bosnia, Chechnya, Liberia, Rwanda, and Somalia. Given its wide spread occurrence, it is little wonder so many people equate world politics with violence. In On War, Prussian strategist Karl von Clausewitz advanced his famous dictum that war is merely an extension of diplomacy by other means - "a form of communication between countries," albeit an extreme form. This insight underscores the realist belief that war is an instrument for states to use to resolve their disputes. War, however, is the deadliest instrument of conflict resolution, its onset indicating that persuasion and negotiations have failed. In international relations, conflict regularly occurs when actors interact and disputes over incompatible interests rise. In and of itself, conflict is not necessarily threatening when the partners turn to arms to settle their perceived irreconcilable differences.

Minorities received the highest level of positive attention and the greatest influence on the private opinions of members of the majority and on the final group decision when they communicated face-to-face. —Malcolm Gladwell, The Tipping Point

The British maintained direct control of four major areas in Egyptian society. They included: “security of imperial communications of Egypt, the defense of Egypt against foreign aggression or interference, the protection of foreign interests and foreign minorities, and Sudan and its future status.”9 In other words, the British kept control over all aspects of the country that was in their interest and not in the best interests of the Egyptian people. A constitution was signed and implemented in 1923, leading to future expansion of the Egyptian political system.

The photo was published in the majority of Brazilian newspapers in a full-page spread when CNN and all the television channels of the world broadcast the scene, they froze it for a few seconds. Or minutes, hours, I don't know. For me time has infinite duration--I don't know how to measure it by normal parameters. Trying doesn't even interest me. From the World Trade Center buildings, minutes, prior to their collapse--which would appear as a perfect and planned implosion--only a grayish-blue and black vertical lines can be seen. Like a modernist painting--by whom? Which artist painted lines? Mondrian? No, not Mondrian, he painted squares, rectangles. Anyway, in the picture, the man is falling head first. his body straight, one of his legs bent. Did he jump? Slip? Did he faint and then fall? He probably lost consciousness because of the height, the smoke. He fell. He disappeared from the scene, from life, from the city. A million tons of rubble buried him soon after. Nobody knows his name. Impossible for his family to have him identified. He's an unknown who entered into history at the twenty-first century's first great moment of horror--the history of the world, the United States, communications, photography. Without anyone knowing who he is. And nobody will ever know. We'll only have suppositions, families who'll swear that he was theirs. But was he Brazilian, American, Latino, Chinese, Italian, Irish--what? He could have been anything, but now he's nothing. One among thousands gone forever. And, while we're on the subject, what about the firemen who supposedly became such heroes that day--can you name a single one?

To most of the general public, language comes down less to wonder than a rather censorious bifurcated sentiment – namely, that the vast majority of the world's humans either speak and something primitive or speak something badly.

only Mubarak could stand for presidential election on a yes or no vote. Elections were more of a selection process since most of them were rigged and falsified. Mubarak claimed to have won five consecutive presidential elections with a questionable sweeping majority in all of them.

Anytime you feel yourself starting to become overwhelmed with either information or feelings, you need to be able to stop. It doesn’t matter whether the conversation involves a minor discussion about breakfast or a major debate about selling the house. The mechanism for stopping a conversation that’s becoming overheated is extremely simple. It can be contained in a one-sentence agreement both parties accept. Here it is: Either party can ask to stop a discussion at any time for any reason. What that means is that whenever you ask to stop talking about something, the other person is obligated to stop talking and give a simple “Okay.” No further discussion occurs, not even “I just need to finish my thought” or “Why can’t I just explain . . . ?” When I suggest this idea to argumentative couples, their typical reply is, “Oh, great. My spouse will shut me up all the time. I’ll never be able to talk about anything that matters to me.” In actual practice, though, that rarely happens. Even the most out-of-control couples have demonstrated that when the people involved have in place a solid agreement to stop talking, both people benefit. That’s because when either person can ask to stop talking when he or she feels overwhelmed, and finds that request respected, each person can begin to trust—often for the first time in years—that bringing up a potentially difficult topic will not automatically escalate into all-out verbal warfare.

Company Team Buildingis a tool that can help inside inspiring a team for that satisfaction associated with organizational objectives. Today?azines multi-cultural society calls for working in a harmonious relationship with assorted personas, particularly in global as well as multi-location companies. Business team building events strategies is a way by which team members tend to be met towards the requirements of the firm. They help achieve objectives together instead of working on their particular. Which are the benefits of company team building events? Team building events methods enhance conversation among co-workers. The huge benefits include improved upon morality as well as management skills, capacity to handle difficulties, and much better understanding of work environment. Additional positive aspects would be the improvements inside conversation, concentration, decision making, party problem-solving, and also reducing stress. What are the usual signs that reveal the need for team building? The common signs consist of discord or even hostility between people, elevated competitors organizations between staff, lack of function involvement, poor decision making abilities, lowered efficiency, as well as poor quality associated with customer care. Describe different methods of business team development? Company team development experts as well as person programs on ?working collaboratively? can supply different ways of business team building. An important method of business team building is actually enjoyment routines that want communication between the members. The favored activities are fly-fishing, sailing regattas, highway rallies, snow boarding, interactive workshops, polls, puzzle game titles, and so forth. Each one of these routines would help workers be competitive and hone their own side considering abilities. Just what services are offered by the team building events trainers? The majority of the coaches offer you enjoyable functions, coming from accommodation to be able to dishes and much more. The actual packages include holiday packages, rope courses, on-going business office video games, and also ice-breakers. Coaching fees would depend on location, number of downline, classes, and sophistication periods. Special discounts are available for long-term deals of course, if the quantity of associates will be higher. Name some well-known corporate team development event providers within the U.Utes. Several well-liked companies are Accel-Team, Encounter Based Studying Inc, Performance Supervision Organization, Team development Productions, The education Haven Incorporated, Enterprise Upwards, Group Contractors In addition, and Team development USA.If you want to find out more details, make sure you Clicking Here

If democracy seems to work, and if people receive a consistent, reliable, and meaningful response from others when they communicate their opinions and feelings about shared experiences, they begin to assume that self-expression in democracy matters. When they can communicate with others regularly, in ways that produce meaningful changes, they learn that democracy matters. If they receive responses that seem to be substantive but actually are not, citizens begin to feel as if they were being manipulated. If the messages they receive from the media feed this growing cynicism, the decline of democracy can be accelerated. Moreover, if citizens of a country express their opinions and feelings over an extended period of time without evoking a meaningful response, then they naturally begin to feel angry. If the flow of communication provides little opportunity for citizens to express themselves meaningfully, they naturally begin to feel frustration and powerlessness. This has happened all too often to minority communities who suffer prejudice and are not given a fair hearing by the majority for complaints. My generation learned in our youth to expect that democracy would work. Our frustration with the ineptitude and moral insensitivity of our national leaders in the last several years is balanced by the knowledge we gained in an earlier time and is influenced by the basic posture we adopted during our first experiences as citizens. Although many in my generation became disillusioned with self-government, most of us still believe that democracy works—or can work—and that communication and participation are the keys to making it work well. In the United States of America, the torch of democracy—to use John F. Kennedy’s metaphor—is regularly passed from one generation to the next. But what happens if the torch is passed to a generation that has learned to adopt a different posture toward democracy and to assume that their opinions are not likely to evoke an appropriate, much less consistent, response from the broader community? Many young Americans now seem to feel that the jury is out on whether American democracy actually works or not. In contemporary America, we have created a wealthy society with tens of millions of incredibly talented and resourceful individuals who play virtually no role whatsoever as citizens. Compare this with when our country was founded and only a handful of people had the modern equivalent of a college education—but when so many were vitally engaged in the historic task of bringing forth into the world an ingenious republic that embodied a new form of representative democracy.

Liberal democracy and capitalism remain the essential, indeed the only, framework for the political and economic organization of modern societies. Rapid economic modernization is closing the gap between many former Third World countries and the industrialized North. With European integration and North American free trade, the web of economic ties within each region will thicken, and sharp cultural boundaries will become increasingly fuzzy. Implementation of the free trade regime of the Uruguay Round of the General Agreement on Tariffs and Trade (GATT) will further erode interregional boundaries. Increased global competition has forced companies across cultural boundaries to try to adopt “best-practice” techniques like lean manufacturing from whatever source they come from. The worldwide recession of the 1990s has put great pressure on Japanese and German companies to scale back their culturally distinctive and paternalistic labor policies in favor of a more purely liberal model. The modern communications revolution abets this convergence by facilitating economic globalization and by propagating the spread of ideas at enormous speed. But in our age, there can be substantial pressures for cultural differentiation even as the world homogenizes in other respects. Modern liberal political and economic institutions not only coexist with religion and other traditional elements of culture but many actually work better in conjunction with them. If many of the most important remaining social problems are essentially cultural in nature and if the chief differences among societies are not political, ideological, or even institutional but rather cultural, it stands to reason that societies will hang on to these areas of cultural distinctiveness and that the latter will become all the more salient and important in the years to come. Awareness of cultural difference will be abetted, paradoxically, by the same communications technology that has made the global village possible. There is a strong liberal faith that people around the world are basically similar under the surface and that greater communications will bring deeper understanding and cooperation. In many instances, unfortunately, that familiarity breeds contempt rather than sympathy. Something like this process has been going on between the United States and Asia in the past decade. Americans have come to realize that Japan is not simply a fellow capitalist democracy but has rather different ways of practicing both capitalism and democracy. One result, among others, is sthe emergence of the revisionist school among specialists on Japan, who are less sympathetic to Tokyo and argue for tougher trade policies. And Asians are made vividly aware through the media of crime, drugs, family breakdown, and other American social problems, and many have decided that the United States is not such an attractive model after all. Lee Kwan Yew, former prime minister of Singapore, has emerged as a spokesman for a kind of Asian revisionism on the United States, which argues that liberal democracy is not an appropriate political model for the Confucian societies.10 The very convergence of major institutions makes peoples all the more intent on preserving those elements of distinctiveness they continue to possess.

A Role Model for Managers of Managers Gordon runs a technical group with seven managers reporting to him at a major telecommunications company. Now in his late thirties, Gordon was intensely interested in “getting ahead” early in his career but now is more interested in stability and doing meaningful work. It’s worth noting that Gordon has received some of the most positive 360 degree feedback reports from supervisors, direct reports, and peers that we’ve ever seen. This is not because Gordon is a “soft touch” or because he’s easy to work for. In fact, Gordon is extraordinarily demanding and sets high standards both for his team and for individual performance. His people, however, believe Gordon’s demands are fair and that he communicates what he wants clearly and quickly. Gordon is also very clear about the major responsibility of his job: to grow and develop managers. To do so, he provides honest feedback when people do well or poorly. In the latter instance, however, he provides feedback that is specific and constructive. Though his comments may sting at first, he doesn’t turn negative feedback into a personal attack. Gordon knows his people well and tailors his interactions with them to their particular needs and sensitivities. When Gordon talks about his people, you hear the pride in his words and tone of voice. He believes that one of his most significant accomplishments is that a number of his direct reports have been promoted and done well in their new jobs. In fact, people in other parts of the organization want to work for Gordon because he excels in producing future high-level managers and leaders. Gordon also delegates well, providing people with objectives and allowing them the freedom to achieve the objectives in their own ways. He’s also skilled at selection and spends a great deal of time on this issue. For personal reasons (he doesn’t want to relocate his family), Gordon may not advance much further in the organization. At the same time, he’s fulfilling his manager-of-managers role to the hilt, serving as a launching pad for the careers of first-time managers.

And for God's sake, if you need to shoot make sure to release the safety ,” he murmured, as we moved across the front, careful to stick to the shadows as often as we could. So far, I hadn't seen anyone, not even zombies. It wasn't uncommon for a straggler to come along, every now and then. Lucky for us, we were remote enough that we hadn't had any major issues with any hordes locating us. The men were quick to dispatch any zombies that hung around, not willing to take the risk that somehow they could communicate with each other. Not to mention, the zombies were strong and fast. It was better to end them, rather than to risk them one day killing one of us.

The answers are perhaps as varied as the questions one asks, but a common theme that comes through in discussions with caregivers on the front lines and those who think a great deal about patient safety, is our failure to change our culture. What we have not done, they say, is create a “culture of safety,” as has been done so impressively in other industries, such as commercial aviation, nuclear power and chemical manufacturing. These “high-reliability organizations” are intrinsically hazardous enterprises that have succeeded in becoming (amazingly!) safe. Worse, the culture of health care is not only unsafe, it is incredibly dysfunctional. Though the culture of each health care organization is unique, they all suffer many of the same disabilities that have, so far, effectively stymied progress: An authoritarian structure that devalues many workers, lack of a sense of personal accountability, autonomous functioning and major barriers to effective communication. What is a culture of safety? Pretty much the opposite! Books have been written on the subject, and every expert has his or her own specific definition. But an underlying theme, a common denominator, is teamwork, founded on an open, supportive, mutually reinforcing, dedicated relationship among all participants. Much more is required, of course: Sensitivity to hazard, sense of personal responsibility, attitudes of awareness and risk, sense of personal responsibility and more. But those attitudes, that type of teamwork and those types of relationships are rarely found in health care organizations.