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We are a society of notoriously unhappy people: lonely, anxious, depressed, destructive, dependent — people who are glad when we have killed the time we are trying so hard to save.
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Erich Fromm (To Have or to Be? The Nature of the Psyche)
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Psychologists tell us that in order to learn from experience, two ingredients are necessary: frequent practice and immediate feedback.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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The purely economic man is indeed close to being a social moron. Economic theory has been much preoccupied with this rational fool.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Worldly wisdom teaches that is it is better for reputation to fail conventionally than to succeed unconventionally.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Of course, coaches are Humans. They tend to do things the way they have always been done, because those decisions will not be second-guessed by the boss. As Keynes noted, following the conventional wisdom keeps you from getting fired.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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If a measurement matters at all, it is because it must have some conceivable effect on decisions and behaviour. If we can't identify a decision that could be affected by a proposed measurement and how it could change those decisions, then the measurement simply has no value
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Douglas W. Hubbard (How to Measure Anything: Finding the Value of "Intangibles" in Business)
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If a product is perceived as unique but not perceived as useful why would anyone think of buying it ?
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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Traditional Economics is about how people SHOULD behave
Behavioural Economics is about how people ACTUALLY behave
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Dharmendra Rai
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Colonialism and its attitudes die hard, like the attitudes of slavery, whose hangover still dominates behaviour in certain parts of the Western hemisphere.
Before slavery was practised in the New World, there was no special denigration of Africans. Travellers to this continent described the inhabitants in their records with natural curiosity and examination to be expected of individuals coming from different environments. It was when slave trade and slavery began to develop ghastly proportions that made them the base of that capital accumulation which assisted the rise of Western industrialism, that a new attitude towards Africans emerged. 'Slavery in the Caribbean has been too narrowly identified with the man of colour. A racial twist has thereby been given to what is basically an economic phenomenon. Slavery was not born of racism, rather racism was the consequence of slavery.' With this racial twist was invented the myth of colour inferiority. This myth supported the the subsequent rape of our continent with its despoliation and continuing exploitation under the advanced forms of colonialism and imperialism.
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Kwame Nkrumah (Africa Must Unite (New World Paperbacks))
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We don’t have to stop inventing abstract models that describe the behavior of imaginary Econs. We do, however, have to stop assuming that those models are accurate descriptions of behavior, and stop basing policy decisions on such flawed analyses.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Raza : “ The bow and arrow was once the pinnacle of weapons technology. It allowed the great Genghis Khan to rule from the Pacific to the Ukraine.
Today-- whoever has the latest Stark weapons rules these lands. Soon it will be my turn “
End of scene
Today picture Fortune 500 CEOs whispering to their top men “ Today – whoever has the latest sales weapons rules the world . Soon it will be our turn – thanks to Invisible Selling - Behavioural Economics & More . Get that Rai bloke to train all our guys
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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2. We can’t do evidence-based policy without evidence.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Most books in the world are written to cure insomnia . This one is to cure inaction
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Invisible Selling is like a superpower . It can be used like Superman or like General Zod. I request you to use it like Superman & not like Zod
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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There is nothing common sensical about selling . If that was the case everybody would be a billionaire
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Most people including senior sales & marketing professionals in Fortune 500 companies do not know much about the latest evidence based sales strategies
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Past success is not just not a guarantee of future success - it is a strong indicator of future failure because success builds ego & a know it all approach which can be fatal
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Like casinos, large corporate entities have studied the numbers and the ways in which people respond to them. These are not con tricks - they're not even necessarily against our direct interests, although sometimes they can be - but they are hacks for the human mind, ways of manipulating us into particular decisions we otherwise might not make. They are also, in a way, deliberate underminings of the core principle of the free market, which derives its legitimacy from the idea that informed self-interest on aggregate sets appropriate prices for items. The key word is 'informed'; the point of behavioural economics - or rather, of its somewhat buccaneering corporate applications - is to skew our perception of the purchase to the advantage of the company. The overall consequence of that is to tilt the construction of our society away from what it should be if we were making the rational decisions classical economics imagines we would, and towards something else.
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Nick Harkaway (The Blind Giant)
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One overly simplistic idea is that we can improve student performance by just by giving financial incentives to parents, teachers, or kids. Unfortunately, there is little evidence that such incentives are effective, but nuances matter.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Most people are under the impression that if they know about a subject or an industry they don’t need to understand invisible selling By that logic the guy with the best memory in an industry should be the most successful person in that industry - never happens
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Because learning takes practice, we are more likely to get things right at small stakes than at large stakes. This means critics have to decide which argument they want to apply. If learning is crucial, then as the stakes go up, decision-making quality is likely to go down.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Most people pick up a book without any clear objective .
That is why most of them don’t finish reading that book .
Most that finish reading a book don’t understand it .
Most that understand don’t remember . Most that remember – don’t implement !
& hence most book buyers are just wasting their time !
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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The interview started. Hearing a friend tell an old story about you is not an exciting activity, and hearing someone praise you is always awkward. I picked up something to read and my attention drifted— until I heard Danny say: “Oh, the best thing about Thaler, what really makes him special, is that he is lazy.” What? Really? I would never deny being lazy, but did Danny think that my laziness was my single best quality? I started waving my hands and shaking my head madly but Danny continued, extolling the virtues of my sloth. To this day, Danny insists it was a high compliment. My laziness, he claims, means I only work on questions that are intriguing enough to overcome this default tendency of avoiding work. Only Danny could turn my laziness into an asset.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Thus, they were asking: do higher intelligence test scores from about age 20 predict better educational outcomes, higher social position, and arguably more pro-social behaviours in the thirties? The answer was: they did. They then asked if this was due to (confounded by) parental socio-economic status; it mostly wasn’t.
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Ian J. Deary (Intelligence: A Very Short Introduction (Very Short Introductions))
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There is so much confusion about branding even at top levels of The Fortune 500 it makes one wonder how they got successful in the first place !
Brace yourself !
Here is the shortest scientific statement on branding you ‘ll ever hear !
It appears simplistic – I assure you it is anything but . If you really understand it & internalize it – you ll be like an Avenger – a superhero in a herd of weaklings
Here it goes !
A successful brand is one that is perceived to be USEFUL & UNIQUE
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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Literally, time is money. Starting to save now instead of later lessens the amount you will need to contribute.
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Coreen T. Sol, CFA
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When we were cavemen scarcity of food meant we would die fast . Hence scarcity rings alarm bells of anxiety
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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So much can be learnt by observing motivations of our ancestors
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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people are more likely to keep what they start with than to trade it, even when the initial allocations were done at random.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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If we’re going to be friends with benefits, I want private health and dental.” Dear
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Dan Ariely (Behavioural Economics Saved My Dog: Life Advice For The Imperfect Human)
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rash of suicides caused by the economic breakdown and, according to him, the inconsiderate behaviour of the banks and building societies.
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L.K. Brass (The Apocalypse Deal)
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2 Rules For Success
#1 : Never Reveal All You Know
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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People will do anything for FREE – even pay for it !
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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People having a high IQ tend to be good only at certain types of thinking
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Want to be a business superman ? Be a favourman !
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Most books just drone on & on till you feel like tearing your hair & blurting out “ Is there a point here ?
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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People’s brains have changed & are changing everyday ( & in some ways have remain unchanged for millions of years )
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Invisible Selling is so non linear that people with a high IQ cannot just stumble upon Invisible Selling They have to study it
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Plenty of people take great pride in their intuition & fail badly . Most of the best decisions in the word have been counter intuitive
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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Economic conditions may differ from period to period, but human psychology is embedded among us and will not change.
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Naved Abdali
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Traditional economics assumes that every human being has a super computer between his ears , knows everything , analyzes everything & decides logically . No human being works that way
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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It’s common to associate the ‘goodness’ or ‘badness’ of behaviour with the ‘goodness’ or ‘badness’ of the motivations that drive it. But the nobility or ignobility of individuals’ motivations often bears no relationship, and in some cases even exhibits an inverse relationship, to the nobility or ignobility of the outcomes these motivations create. Sometimes the basest of intentions can produce the best of outcomes.
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Peter T. Leeson (The Invisible Hook: The Hidden Economics of Pirates)
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This reflects a general tendency. People are more willing to lie by omission than commission. If I am selling you a used car, I do not feel obligated to mention that the car is burning a lot of oil, but if you ask me explicitly: “Does this car burn a lot of oil?” you are likely to wangle an admission from me that yes, there has been a small problem along those lines. To get at the truth, it helps to ask specific questions.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Most books use simplistic statements like “ Focus on what you want & not on what you don’t want “ or “ To really become rich you need to know how to earn money “ which are silly & don’t tell you what exactly to do
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Dharmendra Rai (The Invisible Selling Book , Behavioural Economics & More)
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If I were to tell you – I am the only trainer in the world that wears only purple clothes & accessories – I may certainly be perceived as unique but you would think -how would that uniqueness create utility for you ?
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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Behavioural economics is an odd term. As Warren Buffett’s business partner Charlie Munger once said, ‘If economics isn’t behavioural, I don’t know what the hell is.’ It’s true: in a more sensible world, economics would be a subdiscipline of psychology.* Adam Smith was as much a behavioural economist as an economist – The Wealth of Nations (1776) doesn’t contain a single equation. But, strange though it may seem, the study of economics has long been detached from how people behave in the real world, preferring to concern itself with a parallel universe in which people behave as economists think they should. It is to correct this circular logic that behavioural economics – made famous by experts such as Daniel Kahneman, Amos Tversky, Dan Ariely and Richard Thaler – has come to prominence. In many areas of policy and business there is much more value to be found in understanding how people behave in reality than how they should behave in theory.
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Rory Sutherland (Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life)
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other words, while the behaviour patterns of archaic humans remained fixed for tens of thousands of years, Sapiens could transform their social structures, the nature of their interpersonal relations, their economic activities and a host of other behaviours within a decade or two.
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Yuval Noah Harari (Sapiens: A Brief History of Humankind)
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In other words, while the behaviour patterns of archaic humans remained fixed for tens of thousands of years, Sapiens could transform their social structures, the nature of their interpersonal relations, their economic activities and a host of other behaviours within a decade or two.
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Yuval Noah Harari (Sapiens: A Brief History of Humankind)
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For four decades, since my time as a graduate student, I have been preoccupied by these kinds of stories about the myriad ways in which people depart from the fictional creatures that populate economic models. It has never been my point to say that there is something wrong with people; we are all just human beings—homo sapiens. Rather, the problem is with the model being used by economists, a model that replaces homo sapiens with a fictional creature called homo economicus, which I like to call an Econ for short. Compared to this fictional world of Econs, Humans do a lot of misbehaving, and that means that economic models make a lot of bad predictions, predictions that can have much more serious consequences than upsetting a group of students. Virtually no economists saw the financial crisis of 2007–08 coming,* and worse, many thought that both the crash and its aftermath were things that simply could not happen.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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When capital has bumped up against limits to profit-growth in the past, it has found fixes in things like colonisation, structural adjustment programmes, wars, restrictive patent laws, nefarious debt instruments, land grabs, privatisation, and enclosing commons like water and seeds. Why would it be any different this time? Indeed, a study by the ecological economist Beth Stratford finds that when capital faces resource constraints, this is exactly what happens: it turns to aggressive rent-seeking behaviour. It seeks to grab existing value wherever it can, with clever mechanisms to suck income and wealth from the public domain into private hands, and from the poor to the rich, exacerbating inequality.
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Jason Hickel (Less Is More: How Degrowth Will Save the World)
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Think of an untreated sex addict who spends hours every night until the early hours watching pornography on the internet instead of spending that time with their wife or husband, and then becomes so tired due to the late nights that their professional life suffers. The sex addict’s behaviour will cause resentment, destroy trust and create economic insecurities in the family and home.
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Christopher Dines (The Kindness Habit: Transforming our Relationship to Addictive Behaviours)
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Harry Potter Vs Lord Voldemort
Invisible Selling is like magic . It can be used as if you are Harry Potter or as Lord Voldemort . I request you to use it like Harry & not like Voldemort . Also the understanding of it will protect you from people who use these powerful strategies to hijack your rational brain & sell useless products to you or influence you in a harmful way Hence deploy ethically & protect smartly
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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Do you remember my friend Fumiko Kobayashi? She loaned me a book by a university professor named Taki Sugiyama Lebra, Japanese Patterns of Behaviour, and she writes that death, particularly voluntary death, is surrounded in this country by a heroic, romantic, aesthetic and emotional aura. She says we often find it hard to communicate and use suicide to make our ideas, or beliefs, or sufferings known. I don't know whether I believe that or not.
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James Trager (Letters from Sachiko: A Japanese Woman's View of Life in the Land of the Economic Miracle)
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What is the good of drawing up, on paper, rules for social behaviour, if we know that, in fact, our greed, cowardice, ill temper, and self-conceit are going to prevent us from keeping them? I do not mean for a moment that we ought not to think, and think hard, about improvements in our social and economic system. What I do mean is that all that thinking will be mere moonshine unless we realise that nothing but the courage and unselfishness of individuals is ever going to make any system work properly. It is easy enough to remove the particular kinds of graft or bullying that go on under the present system: but as long as men are twisters or bullies they will find some new way of carrying on the old game under the new system. You cannot make men good by law: and without good men you cannot have a good society. That is why we must go on to think of the second thing: of morality inside the individual.
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C.S. Lewis (Mere Christianity)
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Smith did not regard economic freedom as the sum of politics, nor did he believe that self-interest is the only, or even the most important, motive governing our economic behaviour. A market can deliver a rational allocation of goods and services only where there is trust between its participants, and trust exists only where people take responsibility for their actions and make themselves accountable to those with whom they deal. In other words, economic order depends on moral order.
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Roger Scruton (How to Be a Conservative)
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Mainstream economics takes the particular features of capitalism – a very recent form of economic organisation in human history – as if they were universal, timeless and rational. It treats market exchange as if it’s the essential feature of economic behaviour31 and relegates production or work – a necessity of all provisioning – to an afterthought. It also focuses primarily on the relationship between people and goods (what determines how many oranges we buy?) and pays little attention to the relationships between people that this presupposes.
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Andrew Sayer (Why We Can't Afford the Rich)
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If the State uses this power systematically in order to force the community to accept a particular sort of money whose employment it desires for reasons of monetary policy, then it is actually carrying through a measure of monetary policy. The States which completed the transition to a gold standard a generation ago, did so from motives of monetary policy. They gave up the silver standard or the credit-money standard because they recognized that the behaviour of the value of silver or of credit money was unsuited to the economic policy they were following.
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Ludwig von Mises (The Theory of Money and Credit (Liberty Fund Library of the Works of Ludwig von Mises))
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didn’t know how to be mad at people yet, so I just aped the behaviour I had seen at home: speaking to someone in tight, terse little sentences until they went insane. It was how my mother fought with me, how I fought with my younger brothers, and how they fought with their friends. It’s not that we weren’t capable of warmth, as a family. But we were regularly seduced by the concept of being wronged. People were always wronging us. That the most recent economic crisis had devastated my parents’ business and depleted their investments was yet more proof that the world was out to get the Murrays. We were responding, at that time, by giving the world the cold shoulder.
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Caroline O'Donoghue (The Rachel Incident)
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Neoliberalism doesn’t want to do away with politics – neoliberalism wants to put politics at the service of the market. Neoliberals don’t think that the economy should be left in peace, but rather they are for the economy being guided, supported and protected through the spreading of social norms that facilitate competition and rational behaviour. Neoliberal economic theory isn’t built on keeping the hands of politics off the market, it’s built on keeping the hands of politics busy with satisfying the needs of the market. It’s not true that neoliberalism doesn’t want to pursue monetary, fiscal, family or criminal policies. It is rather that monetary, fiscal, family and criminal policies should all be used to procure what the market needs.
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Katrine Kielos (Who Cooked Adam Smith's Dinner?: A Story of Women and Economics)
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Unfortunately, the critics of economics have had a tendency to discuss the whole structure as a tissue of misconceptions. It is a critique that fails. The strength of economics is its considerable, if far from complete, understanding of the flows and comparative advantages that underlie trade, jobs, capital and incomes, and the logic of optimising behaviour, all backed by glittering accomplishment in mathematics. That makes it a powerful analytical instrument, so that just a few misconceptions – such as a failure to understand the informal economy or resource depletion – have leverage: like a baby monkey at the controls of a Ferrari, they can turn it into an instrument with extraordinarily destructive potential. If it were a tissue of errors, it would not be dangerous: it is its 90 percent brilliance which makes it so.
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David Fleming (Surviving the Future: Culture, Carnival and Capital in the Aftermath of the Market Economy)
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We live in a world where we have to sacrifice our comfort for the sake of others. Where we have to go an extra mile to meet others' needs. Where we have to dig deep in our resources to please others.
I have gone out of my comfort zone for some people. Some people have gone out of their comfort zone for me. And I'm grateful.
It's life. It's a common thing.
There is no right or wrong to this behaviour. We do it because either we want to or that we must.
By the way, our self-sacrificing service can be unhealthy to us.
Some people burn themselves down trying to keep others warm. Some break their backs trying to carry the whole world. Some break their bones trying to bend backwards for their loved ones.
All these sacrifices are, sometimes, not appreciated. Usually we don't thank the people who go out of their comfort zone to make us feel comfortable.
Again, although it's not okay, it's a common thing. It's another side of life.
To be fair, we must get in touch with our humanity and show gratitude for these sacrifices.
We owe it to so many people. And sometimes we don't even realise it.
Thanks be to God for forgiving our sins — which we repeat.
Thanks to our world leaders and the activists for the work that they do to make our economic life better.
Thanks to our teachers, lecturers, mentors, and role models for shaping our lives.
Thanks to our parents for their continual sacrifices.
Thanks to our friends for their solid support.
Thanks to our children, nephews, and nieces. They allow us to practise discipline and leadership on them.
Thanks to the doctors and nurses who save our lives daily.
Thanks to safety professionals and legal representatives. They protect us and our possessions.
Thanks to our church leaders, spiritual gurus and guides, and meditation partners. They shape our spiritual lives.
Thanks to musicians, actors, writers, poets, and sportspeople for their entertainment.
Thanks to everyone who contributes in a positive way to our society. Whether recognised or not.
Thank you. Thank you. Thank you!
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Mitta Xinindlu
“
while the behaviour patterns of archaic humans remained fixed for tens of thousands of years, Sapiens could transform their social structures, the nature of their interpersonal relations, their economic activities and a host of other behaviours within a decade or two. Consider a resident o Berlin, born in 1900 and living to the ripe age of one hundred. She spent her childhood in the Hohenzollern Empire of Wilhelm II; her adult years in the Weimar Republic, the Nazi Third Reich and Communist East Germany; and she died a citizen of a democratic and reunified Germany. She had managed to be a part of five very different sociopolitical systems, though her DNA remained exactly the same.
This was the key to Sapiens' success. In a one-on-one brawl, a Neanderthal would probably have beaten a Sapiens. But in a conflict of hundreds, Neanderthals wouldn't stand a chance. Neanderthals could share information about the whereabouts of lions, but they probably could not tell - and revise - stories about tribal spirits. Without an ability to compose fiction, Neanderthals were unable to cooperate effectively in large numbers, nor could they adapt their social behaviour to rapidly changing challenging. (p. 38)
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Yuval Noah Harari (Sapiens: A Brief History of Humankind)
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As the following pages deal with the practising life, they lead - in accordance with their topic - to an expedition into the little-explored universe of human vertical tensions. The Platonic Socrates had opened up the phenomenon for occidental culture when he stated expressis verbis that man is a being potentially 'superior to himself'. I translate this remark into the observation that all 'cultures', 'subcultures' or 'scenes' are based on central distinctions by which the field of human behavioural possibilities is subdivided into polarized classes. Thus the ascetic 'cultures' know the central distinction of complete versus incomplete, the religious 'cultures' that of sacred versus profane, the aristocratic 'cultures' that of noble versus common, the military 'cultures' that of brave versus cowardly, the political 'cultures' that of powerful versus powerless, the administrative 'cultures' that of superior versus subordinate, the athletic 'cultures' that of excellence versus mediocrity, the economic 'cultures' that of wealth versus lack, the cognitive 'cultures' that of knowledge versus ignorance, and the sapiental 'cultures' that of illumination versus blindness. What all these differentiations have in common is the espousal of the first value, which is considered the attractor in the respective field, while the second pole consistently functions as a factor of repulsion or object of avoidance.
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Peter Sloterdijk (Du mußt dein Leben ändern)
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Presentism, neglect of the future (along with forgetfulness and contempt for the past) is the paradoxical characteristic of a society and elites who have nothing but the words progress, innovation, modernity on their lips in every domain, including the economic.
As soon as one is no longer ‘in love’ as depicted in television shows, as soon as sexual desire fades, one separates from one’s current partner. Marrying for superficial reasons, one separates for superficial reasons. Moreover, this compulsive and immature sort of behaviour is found not only in relationships but also in eroticism and sex in general, always under the sign of speed, immediacy, and instant gratification. Conjugal love and even sex are no longer savoured but consumed or indeed devoured, as if by fire.
Despite a form of pseudo-maturity demanded in all domains, especially sexual, and an ideology of liberation, Westerners since the 1960s (the baby boom generation to which I belong) have had difficulty proceeding to the psychological stage of adulthood, that of building for the long-term. This is true even in fields very different to those of sex and relationships, and include those of politics and economics. It is the generalised reign of immaturity and improvidence. Marriage is then conceived as a sort of game, and it ends as soon as one blows the final whistle. Unrestrained enjoyment, the slogan of May ‘68,[27] inspired by a cheap, boorish hedonism, has actually passed into our mores.
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Guillaume Faye
“
All addictions — whether to drugs or to nondrug behaviours — share the same brain circuits and brain chemicals. On the biochemical level the purpose of all addictions is to create an altered physiological state in the brain. This can be achieved in many ways, drug taking being the most direct. So an addiction is never purely “psychological” all addictions have a biological dimension. And here a word about dimensions. As we delve into the scientific research, we need to avoid the trap of believing that addiction can be reduced to the actions of brain chemicals or nerve circuits or any other kind of neurobiological, psychological or sociological data. A multilevel exploration is necessary because it’s impossible to understand addiction fully from any one perspective, no matter how accurate.
Addiction is a complex condition, a complex interaction between human beings and their environment. We need to view it simultaneously from many different angles — or, at least, while examining it from one angle, we need to keep the others in mind. Addiction has biological, chemical, neurological, psychological, medical, emotional, social, political, economic and spiritual underpinnings — and perhaps others I haven’t thought about. To get anywhere near a complete picture we must keep shaking the kaleidoscope to see what other patterns emerge. Because the addiction process is too multifaceted to be understood within any limited framework, my definition of addiction made no mention of “disease.”
Viewing addiction as an illness, either acquired or inherited, narrows it down to a medical issue. It does have some of the features of illness, and these are most pronounced in hardcore drug addicts like the ones I work with in the Downtown Eastside. But not for a moment do I wish to promote the belief that the disease model by itself explains addiction or even that it’s the key to understanding what addiction is all about. Addiction is “all about” many things. Note, too, that neither the textbook definitions of drug addiction nor the broader view we’re taking here includes the concepts of physical dependence or tolerance as criteria for addiction.
Tolerance is an instance of “give an inch, take a mile.” That is, the addict needs to use more and more of the same substance or engage in more and more of the same behaviour, to get the same rewarding effects. Although tolerance is a common effect of many addictions, a person does not need to have developed a tolerance to be addicted.
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Gabor Maté (In the Realm of Hungry Ghosts: Close Encounters with Addiction)
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This is not a hypothetical example. In the middle of the nineteenth century Karl Marx reached brilliant economic insights. Based on these insights he predicted an increasingly violent conflict between the proletariat and the capitalists, ending with the inevitable victory of the former and the collapse of the capitalist system. Marx was certain that the revolution would start in countries that spearheaded the Industrial Revolution – such as Britain, France and the USA – and spread to the rest of the world. Marx forgot that capitalists know how to read. At first only a handful of disciples took Marx seriously and read his writings. But as these socialist firebrands gained adherents and power, the capitalists became alarmed. They too perused Das Kapital, adopting many of the tools and insights of Marxist analysis. In the twentieth century everybody from street urchins to presidents embraced a Marxist approach to economics and history. Even diehard capitalists who vehemently resisted the Marxist prognosis still made use of the Marxist diagnosis. When the CIA analysed the situation in Vietnam or Chile in the 1960s, it divided society into classes. When Nixon or Thatcher looked at the globe, they asked themselves who controls the vital means of production. From 1989 to 1991 George Bush oversaw the demise of the Evil Empire of communism, only to be defeated in the 1992 elections by Bill Clinton. Clinton’s winning campaign strategy was summarised in the motto: ‘It’s the economy, stupid.’ Marx could not have said it better. As people adopted the Marxist diagnosis, they changed their behaviour accordingly. Capitalists in countries such as Britain and France strove to better the lot of the workers, strengthen their national consciousness and integrate them into the political system. Consequently when workers began voting in elections and Labour gained power in one country after another, the capitalists could still sleep soundly in their beds. As a result, Marx’s predictions came to naught. Communist revolutions never engulfed the leading industrial powers such as Britain, France and the USA, and the dictatorship of the proletariat was consigned to the dustbin of history. This is the paradox of historical knowledge. Knowledge that does not change behaviour is useless. But knowledge that changes behaviour quickly loses its relevance. The more data we have and the better we understand history, the faster history alters its course, and the faster our knowledge becomes outdated.
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Yuval Noah Harari (Homo Deus: A Brief History of Tomorrow)
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Anger and fear are disabling trait behaviours, instilled in the opponent with care.
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Moonn Tzu
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paraphrase economist John Maynard Keynes: reputations fare better if we are conventionally wrong than if we are unconventionally right.
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Michelle Baddeley (Behavioural Economics: A Very Short Introduction (Very Short Introductions))
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Social capital It is only in the past 25 years that economists have looked seriously at the role of trust in shaping economic outcomes – microeconomic as well as macroeconomic outcomes. The resulting research has revealed that high levels of trust within and between firms, and the prevailing level of trust among people in the broader society, have positive implications for their relative economic performance. Trust, therefore, is a form of social capital for societies, and for firms, on a par with other economic assets.
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Herman Brodie (The Trust Mandate: The behavioural science behind how asset managers REALLY win and keep clients)
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One way to salvage the Becker conjecture is to argue that CEOs, coaches, and other managers who are hired because they have a broad range of skills, which may not include analytical reasoning, could simply hire geeks who would deserve to be members of Becker’s 10% to crunch the numbers for them. But my hunch is that as the importance of a decision grows, the tendency to rely on quantitative analyses done by others tends to shrink.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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One way to salvage the Becker conjecture is to argue that CEOs, coaches, and other managers who are hired because they have a broad range of skills, which may not include analytical reasoning, could simply hire geeks who would deserve to be members of Becker’s 10% to crunch the numbers for them. But my hunch is that as the importance of a decision grows, the tendency to rely on quantitative analyses done by others tends to shrink. When the championship or the future of the company is on the line, managers tend to rely on their gut instincts.
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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Friend! There’s a subtle feature of speculative behaviour which reflects the public attitude to money itself. When money is in its right place, fulfilling its proper function, men’s minds are fixed upon the goods and services which money can help them to exchange. In such an economic environment the producers of real wealth are seen to earn a fitting reward for their labours and expertise, and in fact productive and community endeavour are portrayed universally as almost the sole means whereby the individual can get himself a goodly share of the world’s riches. Let there just be a change in the emphasis however. Raise the interest rates. Exacerbate the debt structure. Turn money into a commodity which can be bought and sold at a profit. Then you create a breed of men who live by their dexterity at the exchanges. When these men are seen to prosper more considerably than the producers of goods and services, there is a desire amongst the ordinary plodding citizenry to command a share of the action, and to participate in what are seen as easily made profits. Many a fond illusion was wiped out in the collapse of Wall Street share values during the crash of 1929. Whole volumes have been written about its causes and repercussions, and about the sinister shift in real estate ownership which took place during the spate of liquidations and forced sales which followed. But we shall content ourselves meanwhile with the comment that it was just one of a chain of events that were set in motion way back in 1913 when the Federal Reserve Bank was formed to lend money to the Government.
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James Gibb Stuart (The Money Bomb)
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manufacturers do play a role in category planning because they can synthesise their experiences across the different chains they serve, both nationally and internationally. They have the critical mass to make it worthwhile to conduct research on different segments and in-store buying behaviour. In particular, it is worthwhile for a manufacturer to analyse the retailer’s scanner data for the category, even when it is not economic for the retailer to do so for each of its many categories.
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Greg Thain (Store Wars: The Worldwide Battle for Mindspace and Shelfspace, Online and In-store)
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The separation of mind and body that informs medical practice is also the dominant ideology in our culture. We do not often think of socio-economic structures and practices as determinants of illness or well-being. They are not usually “part of the equation.” Yet the scientific data is beyond dispute:
socio-economic relationships have a profound influence on health. For example, although the media and the medical profession — inspired by pharmaceutical research — tirelessly promote the idea that next to hypertension and smoking, high cholesterol poses the greatest risk for heart disease, the evidence is that job strain is more important than all the other risk factors combined.
Further, stress in general and job strain in particular are significant contributors both to high blood pressure and to elevated cholesterol levels. Economic relationships influence health because, most obviously, people with higher incomes are better able to afford healthier diets, living and working conditions and stress-reducing pursuits.
Dennis Raphael, associate professor at the School of Health Policy and Management at York University in Toronto has recently published a study of the societal influences on heart disease in Canada and elsewhere. His conclusion: “One of the most important life conditions that determine whether individuals stay healthy or become ill is their income. In addition, the overall health of North American society may be more determined by the distribution of income among its members rather than the overall wealth of the society…. Many studies find that socioeconomic circumstances, rather than medical and lifestyle risk factors, are the main causes of cardiovascular disease, and that conditions during early life are especially important.”
The element of control is the less obvious but equally important aspect of social and job status as a health factor. Since stress escalates as the sense of control diminishes, people who exercise greater control over their work and lives enjoy better health. This principle was demonstrated in the British Whitehall study showing that second-tier civil servants were at greater risk for heart disease than their superiors, despite nearly comparable incomes.
Recognizing the multigenerational template for behaviour and for illness, and recognizing, too, the social influences that shape families and human lives, we dispense with the unhelpful and unscientific attitude of blame. Discarding blame leaves us free to move toward the necessary adoption of responsibility, a matter to be taken up when we come in the final chapters to consider healing.
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Gabor Maté (When the Body Says No: The Cost of Hidden Stress)
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Economic activities that diminish the quality of the environment and increase pollution harm the communities that are supposed to benefit. Conversely, contact with the natural environment has been shown to reduce stress, improve children’s behaviour and increase wellbeing. Indeed, patients appear to recover faster from surgery when they are able to see plants, flowers and trees. Although we might like to think that the natural environment is a tool at our disposal, that we are entitled, as the Book of Genesis suggests, to ‘dominion’ over ‘all the earth’, we are in fact part of the natural world and, for better and for worse, inextricably linked to and deeply affected by it.
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Jane Caro (Destroying The Joint)
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But for this, we need a new development model. We have designed an economic system that sees no value in any human or natural resource unless it is exploited. A river is unproductive until its catchment is appropriated by some industry or its waters are captured by a dam. An open field and its natural bounty are useless until they are fenced. A community of people have no value unless their life is commercialised, their needs are turned into consumer goods, and their aspirations are driven by competition. In this approach, development equals manipulation. By contrast, we need to understand development as something totally different: development is care. It is through a caring relationship with our natural wealth that we can create value, not through its destruction. It is thanks to a cooperative human-to-human interaction that we can achieve the ultimate objective of development, that is, wellbeing. In this new economy, people will be productive by performing activities that enhance the quality of life of their peers and the natural ecosystems in which they live. If not for moral reasons, they should do so for genuine self-interest: there is nothing more rewarding than creating wellbeing for oneself and society. This is the real utility, the real consumer surplus, not the shortsighted and self-defeating behaviour promoted by the growth ideology. The wellbeing economy is a vision for all countries. There are cultural traces of such a vision in the southern African notion of ‘ubuntu’, which literally means ‘I am because you are’, reminding us that there is no prosperity in isolation and that everything is connected. In Indonesia we find the notion of ‘gotong royong’, a conception of development founded on collaboration and consensus, or the vision of ‘sufficiency economy’ in Thailand, Bhutan and most of Buddhist Asia, which indicates the need for balance, like the Swedish term ‘lagom’, which means ‘just the right amount’. Native Alaskans refer to ‘Nuka’ as the interconnectedness of humans to their ecosystems, while in South America, there has been much debate about the concept of ‘buen vivir’, that is, living well in harmony with others and with nature.
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Lorenzo Fioramonti (Wellbeing Economy: Success in a World Without Growth)
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Keynes once wrote: ‘The day is not far off when the economic problem will take the back seat where it belongs, and the arena of the heart and the head will be occupied or reoccupied, by our real problems of life and of human relations, of creation and behaviour and religion.
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Richard Denniss (Curing Affluenza: How to Buy Less Stuff and Save the World)
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Psychology is human behaviour towards self, Sociology is human behaviour towards society and Economics is human behaviour towards economy."
Dr Lloyd Magangeni
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Dr Lloyd Magangeni
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Stocks aren't like a pair of shoes that go on sale but keep the same useful value. The value of stocks are based on their economic prospects, which change constantly.
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Coreen T. Sol (Unbiased Investor: Reduce Financial Stress and Keep More of Your Money)
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Ironically, investing in many seemingly safe investment options puts conservative investors at the greatest risk of declining purchasing power.
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Coreen T. Sol (Unbiased Investor: Reduce Financial Stress and Keep More of Your Money)
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Unreasoning and unreasonable human nature causes two nations to compete, though no economic necessity compels them to do so; it induces two political parties or religions with amazingly similar programmes of salvation to fight each other bitterly and it impels an Alexander or a Napoleon to sacrifice millions of lives in his attempt to unite the world under his sceptre. We have been taught to regard some of the persons who have committed these and similar absurdities with respect, even as ‘great’ men, we are wont to yield to the political wisdom of those in charge, and we are all so accustomed to these phenomena that most of us fail to realize how abjectly stupid and undesirable the historical mass behaviour of humanity actually is.
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Konrad Lorenz (On Aggression)
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Stocks aren’t like a pair of shoes with a consistent value that you can buy on sale—the value of a business changes based on economics and its prospective earnings.
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Coreen T. Sol, CFA
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The sheer number of new businesses that fail speaks to the optimism of entrepreneurs to wander down such a gauntlet, and their willingness to believe that norms don't apply to them. But on average, of course, they do.
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Coreen T. Sol, CFA
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Tread carefully when making assumptions based on representativeness. If it walks like a duck and talks like a duck, it might not be a duck.
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Coreen T. Sol, CFA
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Money illusion is also why your Uncle John still gives you $50 per year for your birthday. That's the same amount that he's given you since you were born, and it used to be a tidy sum of money back then.
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Coreen T. Sol, CFA
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Most human beings are irrational most of the time & hence they have weird perceptions of usefulness
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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This proves among other things that introspection is sadly inadequate while trying to understand which product could appeal to people
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Dharmendra Rai
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Plenty of people think merely having a unique product will automatically make people perceive it as unique . They won’t unless the seller toots its horn all over town about it !
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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Why do people write complicated books when simple books would help more people & sell more ?
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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If you are not perceived as unique & useful your potential will always be a cup half full
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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When you ask people at a party about what they do – keep your ears strained for how many of them project themselves as unique . Most of them might say I work for ABC company that ‘s into software or XYZ company that is into retail without implying what is perceptually unique about their companies
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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We are more motivated by avoiding losses than getting equivalent gains . A concept called Loss Aversion
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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If someone tell you you have horns you ll laugh
if 3 ppl tell you you have horns you ll poke your hair
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Dharmendra Rai
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If a product is perceived as useful but not as unique it is a commodity . Commodities compete on price , have wafer thin margins & are a highly risky endeavour . Why sell a commodity when you could sell a brand ?
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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Here is my practical definition of the availability heuristic
Whatever is easily available to the brain is taken as true or the only one or the best or the most significant or the most frequent et al
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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If you are # 2 nobody knows you & hence nobody cares about you because most industries in the world are winner takes all industries . They are happy buying products from # 1 . They don’t have time to bother about who is # 2
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Dharmendra Rai (Corporate Invisible Selling Behavioural Economics & More)
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People will be risk-averse for gains, but risk-seeking for losses,
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Richard H. Thaler (Misbehaving: The Making of Behavioural Economics)
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The idea of national economic planning has been deeply discredited. The collapse of the state-socialist system in Eastern Europe and the USSR gave rise to a mood of capitalist triumphalism, which lasted only ten years, and was undermined by the difficulties of ‘transition’, the behaviour of the world capital market, the inequality and unemployment in the capitalist countries, and the depressions in some of them.
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Michael Ellman (Socialist Planning)
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The great economic psychologists Daniel Kahneman and Amos Tversky summarised the behaviour in their classic analysis of the psychology of risk: ‘a person who has not made peace with his losses is likely to accept gambles that would be unacceptable to him otherwise’.
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Tim Harford (Adapt: Why Success Always Starts with Failure)