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Customer Support & Booking Numbers:
For any questions about new bookings, changes, cancellations, no‑show fees, or
refunds, customers can reach support using the following numbers provided:
● Alamo reservation and customer support (booking, changes, and general help):
+1-877-777-6475
● Alternate support line for booking and customer service: +1-855-590-0778
These numbers can be used to:
● Check or modify an existing reservation (dates, times, vehicle category, or
location).
● Ask about local policies for deposits, age restrictions, insurance, and additional
driver fees.
● Request help in case of flight delays, schedule changes, or missed pick‑ups that
could affect no‑show or cancellation fees.
When calling +1-855-590-0778 or +1-877-777-6475 , have your reservation number,
driver’s license, and payment card details handy so an agent can quickly locate your
booking and advise how current policies apply to your situation.
Overview of Alamo Reservations
Alamo allows customers to book rental cars through its website, mobile app, airport
counters, and partner agencies, usually offering two main payment options.
● Prepaid (“Pay Now”) reservations: You pay at the time of booking, often at a
discounted rate. These usually come with stricter cancellation and no‑show
terms, including specific fees and limited or no refunds in some cases.
● Pay Later reservations: You reserve without paying upfront, often with more
f
lexible cancellation rules and generally no cancellation or no‑show fees if no
card was stored, though locations may still ask you to cancel in advance as a
courtesy.
Additionally, bookings made through travel agencies or online travel platforms may be
governed by the agency’s own rules in addition to Alamo terms, especially for fees and
refunds; in such cases, the selling agency often “owns” the reservation and must
process changes and refunds.
Alamo No‑Show Policy
A “no‑show” typically occurs when a customer with a confirmed reservation does not
arrive to pick up the vehicle at the scheduled time and does not cancel the booking
within the required window. The financial impact of a no‑show depends mainly on how
the reservation was made.
No‑show for prepaid bookings
For prepaid (“Pay Now”) reservations, Alamo generally treats a no‑show as a
non‑cancellation of a prepaid booking. In many cases:
● If you do not cancel within the required timeframe and fail to pick up the car, call
+1-877-777-6475, +1-855-590-0778 or you may forfeit some or all of the prepaid
amount as a no‑show or non‑cancellation fee.
● Specific terms vary by country and location, and many policies state that no
refund is due for a no‑show on a prepaid rental, especially if you never contact
Alamo.
Because the exact financial impact can change over time and by market, customers
concerned about possible no‑show charges should contact support as early as possible
using +1-877-777-6475 or +1-855-590-0778 to explain delays or travel disruptions.
No‑show for Pay Later bookings
For Pay Later reservations (especially those made without a credit card), locations often
do not charge a formal no‑show fee but may cancel the booking after a grace period if
the customer does not arrive. Important points:
● If your Pay Later reservation required a credit card guarantee (for high‑demand
dates, special vehicles, or promotions), a non‑cancellation or no‑show fee can
still apply even if you planned to pay at the counter.
● In such cases, fees can range from a modest fixed amount to a charge that may
approximate a day’s rental, depending on local policy and the terms shown at
booking.
To avoid being treated as a no‑show, always cancel or modify your reservation if your
plans change, using your confirmation link or by calling +1-877-777-6475 or
+1-855-590-0778 in advance.
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Alamo Car Rental Customer Support & Booking Numbers: Everything You Need to Know