Appreciate Staff Quotes

a swell of gratitude and appreciation for his assistant, as opposed to the murderous rage he felt toward the rest of his staff

When I look at a sunset as I did the other evening, I don’t find myself saying, “Soften the orange a little on the right hand corner, and put a bit more purple along the base, and use a little more pink in the cloud color.” I don’t do that. I don’t try to control a sunset. I watch it with awe as it unfolds. I like myself best when I can appreciate my staff member, my son, my daughter, my grandchildren, in this same way. I believe this is a somewhat Oriental attitude; for me it is a most satisfying one.

Appreciation and recognition are qualities that most leaders forget, but desperately need, to build a positive, passionate and engaged workplace.

One could do what one liked in one’s own castle, but staff did not appreciate surprises in areas they considered their own.

It’s normally agreed that the question “How are you?” doesn’t put you on your oath to give a full or honest answer. So when asked these days, I tend to say something cryptic like, “A bit early to say.” (If it’s the wonderful staff at my oncology clinic who inquire, I sometimes go so far as to respond, “I seem to have cancer today.”) Nobody wants to be told about the countless minor horrors and humiliations that become facts of “life” when your body turns from being a friend to being a foe: the boring switch from chronic constipation to its sudden dramatic opposite; the equally nasty double cross of feeling acute hunger while fearing even the scent of food; the absolute misery of gut–wringing nausea on an utterly empty stomach; or the pathetic discovery that hair loss extends to the disappearance of the follicles in your nostrils, and thus to the childish and irritating phenomenon of a permanently runny nose. Sorry, but you did ask... It’s no fun to appreciate to the full the truth of the materialist proposition that I don’t have a body, I am a body. But it’s not really possible to adopt a stance of “Don’t ask, don’t tell,” either. Like its original, this is a prescription for hypocrisy and double standards. Friends and relatives, obviously, don’t really have the option of not making kind inquiries. One way of trying to put them at their ease is to be as candid as possible and not to adopt any sort of euphemism or denial. The swiftest way of doing this is to note that the thing about Stage Four is that there is no such thing as Stage Five. Quite rightly, some take me up on it. I recently had to accept that I wasn’t going to be able to attend my niece’s wedding, in my old hometown and former university in Oxford. This depressed me for more than one reason, and an especially close friend inquired, “Is it that you’re afraid you’ll never see England again?” As it happens he was exactly right to ask, and it had been precisely that which had been bothering me, but I was unreasonably shocked by his bluntness. I’ll do the facing of hard facts, thanks. Don’t you be doing it too. And yet I had absolutely invited the question. Telling someone else, with deliberate realism, that once I’d had a few more scans and treatments I might be told by the doctors that things from now on could be mainly a matter of “management,” I again had the wind knocked out of me when she said, “Yes, I suppose a time comes when you have to consider letting go.” How true, and how crisp a summary of what I had just said myself. But again there was the unreasonable urge to have a kind of monopoly on, or a sort of veto over, what was actually sayable. Cancer victimhood contains a permanent temptation to be self–centered and even solipsistic.

If repping could be compared to a car: the office reps are the engine and the hotel reps are the drivers. If the engine doesn’t work, the driver can’t move forward; but if the driver refuses to drive, there’s no point in having a perfectly functioning engine. So, next time you take a holiday, enjoy the drive the rep takes you on - but remember to appreciate the office staff, who work to ensure that you don’t come to an unexpected grinding halt.

We must not let her uncle send her into the gloom, which is what he always does.” “Is there a means to stop him?” Alex asked, smiling. Bentner straightened, nodded, and said with dignified force, “I, for one, am in favor of shoving him off London Bridge. Aaron favors poison.” There was anger and frustration in his words, but no real menace, and Alex responded with a conspiratorial smile. “I think I prefer your method, Bentner-it’s tidier.” Alexandra’s remark had been teasing, and Bentner’s reply was a formal bow, but as they looked at each other for a moment they both acknowledged the unspoken communication they’d just exchanged. The butler had informed her that, should the staff’s help be needed in any way in future, the duchess could depend upon their complete, unquestioning loyalty. The duchess’s answer had assured him that, far from resenting his intrusion, she appreciated the information and would keep it in mind should such an occasion occur.

Another practice I adopted was to have my staff select each day several of the most negative letters I’d received from Maine. I read each letter carefully, then from my office in the evening I telephoned each of the letter writers. Almost everyone I reached was surprised and many doubted that it really was their senator calling. Once I was able to convince them that the call was genuine, I told them that I had read their letter, that while we disagreed I welcomed their views and appreciated that they had taken the time to write to me.

On closer notice of her apron, he said, "Is that-?" "The Mad Hatter," she said. "I told you, I have a collection." "You collect aprons?" "Since I was little and my mom taught me to bake." When he smiled, she arched a brow. "Some find it charmingly quirky." "You never wore any to Gateau." "Shocking, I know. Because I'm certain the staff would have greatly appreciated the humor in them." His smile twitched wider at that. "You have a point, I suppose. I must say, this dry side of you is surprisingly appealing. What does it say?" He nodded toward her apron front. She lifted her arms away so he could read the script that accompanied the copy of an original pen and ink art rendering of the Hatter seated at a long table, holding a teacup aloft. "YOU'RE NEVER TOO OLD TO HAVE A TEA PARTY," he read out loud, then smiled at her. "I rather agree. You make a charming and somewhat more quirky Alice than I'd have expected. I seem to recall Alice spent the better part of her time being irritated and flustered, too. Perhaps if I'd come bearing tea and crumpets, with a bewildered, bespectacled white rabbit clutching a pocketwatch in his paw, you'd have been more willing to give me the time of day.

I found Monk at the kitchen table, where he was carefully folding in half a letter that was covered with his typewriter-perfect handwriting. He stuck it in his inside coat pocket. “Good morning, Natalie. Did you sleep well?” “Like I was hibernating,” I said. “You?” “I wrote a letter,” Monk said. It took him twenty minutes to sign his name on a credit card receipt, so I had no doubt it took him most of the night to write an entire letter. “To whom?” “Captain Stottlemeyer,” Monk said. “That’s nice,” I said. “I’m sure he’ll appreciate it.” “I’d like to stop and get it notarized on our way to breakfast,” he said. “You think they have a notary on staff?” “I don’t know,” I said. “But I’m sure a stamp

It was perhaps, then, not surprising that it was Colonel Beppo Schmid, not General Martini, who on 16 July submitted to Göring the principal intelligence appreciation of the RAF, which became the basis for the Luftwaffe General Staff’s plans. He underestimated the strength of squadrons, claiming they were eighteen aircraft strong, when in fact they had between twenty-two and twenty-four aircraft. He also stated that only a limited number of airfields could be considered operational with modern maintenance and supply installations, which was nonsense. He badly underestimated current aircraft production figures to the tune of about 50 per cent and claimed there was ‘little strategic flexibility’, when, in fact, Dowding’s air defence system provided exactly the opposite. The Me110, he claimed, was a superior fighter to the Hurricane. Even more glaring were the omissions. The Luftwaffe had no concept of how the air defence system worked, no concept of there being three different commands – Fighter, Coastal and Bomber – and no understanding of how repairs were organized. ‘The Luftwaffe is clearly superior to the RAF,’ he concluded, ‘as regards strength, equipment, training, command and location of bases.’7 He was correct in terms of strength only. The rest of his claims were utter twaddle. On the eve of Adlertag, Schmid further reassured the Luftwaffe General Staff that some 350 British fighters had been destroyed since the beginning of July and that they were already being shot down faster than they could be produced. In fact, up to 12 August, 181 had been destroyed and more than 700 new fighter aircraft built.8 The gulf between fact and fiction was quite startling.

Fritz.” The butler rushed over from the crudité arrangement he was working on. “Yes, master! I am eager to be of aid.” “Take this.” iAm peeled the cat off himself, prying both of its front claws out of his fleece. “And do whatever it is you do with it.” As he turned away, he felt like glancing back and making sure G*dd*mn was okay. But why the fuck would he do that? He had to get to Sal’s and check on his staff. Usually he hit the restaurant in the early afternoon, but shit had not been “usual,” what with that migraine: Every time his brother had one, they both got a headache. Now, though, with Trez rebounding and no doubt soon to be on the grind with that Chosen, it was time to get back on his own track. If only to keep himself from going psychotic. Jesus Christ, Trez was now going to fuck that female. And God only knew where that was going to land them all. Just as he hit the exit, he called out over his shoulder, “Fritz.” Through the din of First Meal prep, the doggen answered back, “Yes, master?” “I never find any seafood in this place. Why is that?” “The King does not favor any manner of fin.” “Would he allow it in here?” “Oh, yes, master. Just not upon his table, and certainly never upon his plate.” iAm stared at the panels of the door in front of him. “I want you to get some fresh salmon and poach it. Tonight.” “But of course. I will not have it ready afore First Meal for you—” “Not for me. I hate fish. It’s for G*dd*mn Cat. I want him served that regularly.” He pushed the door open. “And get him some fresh veggies. What kind of cat food does he eat?” “Only the best. Hill’s Science Diet.” “Find out what is in his food—and then I want everything hand-prepared. Nothing out of the bag for him from now on.” Approval bloomed in the old doggen’s voice: “I’m sure Master Boo will appreciate your special interest.” “I’m not interested in that bag of fur.” -iAm, Fritz, & Boo

Madam, you can’t be more desperate than I.” He wound his arms around her and grunted. “The evidence is drooling on your stomach. I have not lost this erection for five days. Doral looks at me and winces. You have obliterated my dignity in front of my staff. I have become a laughingstock, a by-word for ‘pussy-whipped male’. Every time I walk into a room, the conversation dies. I entered the mess hall, yesterday—530 officers and enlisted men. Silence, Fleur. Dead silence.” She sniffed. By the gods, this must be a unique experience for him. I’m certain he has never been the butt of the joke before. “I don’t think you appreciate the torture and humiliation you inflict. Do you know how uncomfortable it is to ride a horse when I’m like this? Do you know how disconcerting it is to discuss cavalry deployment with Major Truillo while I’m sporting a cockstand to rival a stud horse? I couldn't get the man to look me in the face. Worse, he thought I reacted to him.” She nuzzled her face into Ari’s chest and tried to contain her amusement. Her imagination supplied the picture of the very handsome, very homosexual, very short Major Truillo standing with covetous eyes riveted to Ari’s substantial erection, all the while discussing the dry topic of cavalry placement. “For half an hour all I saw was the top of his head.” He paused for a moment then threw out, “He has a bald spot.

Since the start of his presidency, Barack had asked his correspondence staff to include ten letters or messages from constituents inside his briefing book, selected from the roughly fifteen thousand letters and emails that poured in daily. He read each one carefully, jotting responses in the margins so that a staffer could prepare a reply or forward a concern on to a cabinet secretary. He read letters from soldiers. From prison inmates. From cancer patients struggling to pay health-care premiums and from people who’d lost their homes to foreclosure. From gay people who hoped to be able to legally marry and from Republicans who felt he was ruining the country. From moms, grandfathers, and young children. He read letters from people who appreciated what he did and from others who wanted to let him know he was an idiot. He read all of it, seeing it as part of the responsibility that came with the oath. He had a hard and lonely job—the hardest and loneliest in the world, it often seemed to me—but he knew that he had an obligation to stay open, to shut nothing out. While the rest of us slept, he took down the fences and let everything inside.

The last bit of work he did, usually at some hour past midnight, was to read letters from American citizens. Since the start of his presidency, Barack had asked his correspondence staff to include ten letters or messages from constituents inside his briefing book, selected from the roughly fifteen thousand letters and emails that poured in daily. He read each one carefully, jotting responses in the margins so that a staffer could prepare a reply or forward a concern on to a cabinet secretary. He read letters from soldiers. From prison inmates. From cancer patients struggling to pay health-care premiums and from people who’d lost their homes to foreclosure. From gay people who hoped to be able to legally marry and from Republicans who felt he was ruining the country. From moms, grandfathers, and young children. He read letters from people who appreciated what he did and from others who wanted to let him know he was an idiot. He read all of it, seeing it as part of the responsibility that came with the oath. He had a hard and lonely job—the hardest and loneliest in the world, it often seemed to me—but he knew that he had an obligation to stay open, to shut nothing out. While the rest of us slept, he took down the fences and let everything inside.

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The plate was filled with rich yellow rice, scarlet peppers, carrot dice, and silky golden onions. Two pieces of chicken, the skin perfectly, evenly browned, nestled in the bed of rice, scattered with minced parsley and cilantro. A few green leaves of salad were on the side, sheathed in vinaigrette, with shards of cheese shaved over the top. The sear on the chicken was what he most appreciated: staff meal chicken and rice would be only the braised legs, delicious and shredding off the bone but not skillfully browned and crisped solely for the pleasurable contrast of the velvety meat and the rich, salted crackle of skin.

Passage Four: From Functional Manager to Business Manager This leadership passage is often the most satisfying as well as the most challenging of a manager’s career, and it’s mission-critical in organizations. Business mangers usually receive significant autonomy, which people with leadership instincts find liberating. They also are able to see a clear link between their efforts and marketplace results. At the same time, this is a sharp turn; it requires a major shift in skills, time applications, and work values. It’s not simply a matter of people becoming more strategic and cross-functional in their thinking (though it’s important to continue developing the abilities rooted in the previous level). Now they are in charge of integrating functions, whereas before they simply had to understand and work with other functions. But the biggest shift is from looking at plans and proposals functionally (Can we do it technically, professionally, or physically?) to a profit perspective (Will we make any money if we do this?) and to a long-term view (Is the profitability result sustainable?). New business managers must change the way they think in order to be successful. There are probably more new and unfamiliar responsibilities here than at other levels. For people who have been in only one function for their entire career, a business manager position represents unexplored territory; they must suddenly become responsible for many unfamiliar functions and outcomes. Not only do they have to learn to manage different functions, but they also need to become skilled at working with a wider variety of people than ever before; they need to become more sensitive to functional diversity issues and communicating clearly and effectively. Even more difficult is the balancing act between future goals and present needs and making trade-offs between the two. Business managers must meet quarterly profit, market share, product, and people targets, and at the same time plan for goals three to five years into the future. The paradox of balancing short-term and long-term thinking is one that bedevils many managers at this turn—and why one of the requirements here is for thinking time. At this level, managers need to stop doing every second of the day and reserve time for reflection and analysis. When business managers don’t make this turn fully, the leadership pipeline quickly becomes clogged. For example, a common failure at this level is not valuing (or not effectively using) staff functions. Directing and energizing finance, human resources, legal, and other support groups are crucial business manager responsibilities. When managers don’t understand or appreciate the contribution of support staff, these staff people don’t deliver full performance. When the leader of the business demeans or diminishes their roles, staff people deliver halfhearted efforts; they can easily become energy-drainers. Business managers must learn to trust, accept advice, and receive feedback from all functional managers, even though they may never have experienced these functions personally.

In Walked Jim September 2013: Entering his first morning staff meeting as FBI director, Jim Comey loped to the head of the table, put down his briefing books, and lowered his six-foot-eight-inch, shirtsleeved self into a huge leather chair. He leaned the chair so far back on its hind legs that he lay practically flat, testing gravity. Then he sat up, stretched like a big cat, pushed the briefing books to the side, and said, as if he were talking to a friend, I don’t want to talk about these today. I’d rather talk about some other things first. He talked about how effective leaders immediately make their expectations clear and proceeded to do just that for us. Said he would expect us to love our jobs, expect us to take care of ourselves … I remember less of what he said than the easygoing way he spoke and the absolute clarity of his day-one priority: building relationships with each member of his senior team. Comey continually reminded the FBI leadership that strong relationships with one another were critical to the institution’s functioning. One day, after we reviewed the briefing books, he said, Okay, now I want to go around the room, and I want you all to say one thing about yourselves that no one else here knows about you. One hard-ass from the criminal division stunned the room to silence when he said, My wife and I, we really love Disney characters, and all our vacation time we spend in the Magic Kingdom. Another guy, formerly a member of the hostage-rescue team, who carefully tended his persona as a dead-eyed meathead—I thought his aesthetic tastes ran the gamut from YouTube videos of snipers in Afghanistan to YouTube videos of Bigfoot sightings—turned out to be an art lover. I really like the old masters, he said, but my favorite is abstract expressionism. This hokey parlor game had the effect Comey intended. It gave people an opportunity to be interesting and funny with colleagues in a way that most had rarely been before. Years later, I remember it like yesterday. That was Jim’s effect on almost everyone he worked with. I observed how he treated people. Tell me your story, he would say, then listen as if there were only the two of you in the whole world. You were, of course, being carefully assessed at the same time that you were being appreciated and accepted. He once told me that people’s responses to that opening helped him gauge their ability to communicate. Over the next few years I would sit in on hundreds of meetings with him. All kinds of individuals and organizations would come to Comey with their issues. No matter how hostile they were when they walked in the door, they would always walk out on a cloud of Comey goodness. Sometimes, after the door had closed, he would look at me and say, That was a mess. Jim has the same judgmental impulse that everyone has. He is complicated, with many different sides, and he is so good at showing his best side—which is better than most people’s—that his bad side, which is not as bad as most people’s, can seem more shocking on the rare moments when it flashes to the surface.

At the end of the long corridor, he opened another door and we stepped out into a huge kitchen filled with bustling staff who were refilling champagne glasses and making up more of the fancy bite-sized bits of food. Darius skirted the madness and I followed him, careful not to get in anyone’s way. He approached a woman who was working on a tray of creamy puff things and leaned close to ask her something. She instantly stopped what she was doing and headed away with a bow. Darius beckoned for me to follow him and I gritted my teeth as I did, wondering why I’d even come down here with him. The drink was making my head swimmy and apparently it was affecting my judgement too. He led me through a door to a darkened room with a few soft chairs by the far window and a small table in the centre of the space. Darius headed for the chairs but I ignored him, taking a perch on the table instead. “Do you ever do as you’re told?” he asked me, noticing the fact that I’d stopped following him. “Nope. Do you ever stop telling people what to do?” I asked. “I think I might just miss your smart mouth when you fail The Reckoning,” he muttered. I didn’t validate that with a response. He removed his black jacket and I eyed his fitted white shit appreciatively before pulling my gaze away. I did not need to fall under the spell of Darius Acrux’s stupidly hot appearance. Darius tossed his jacket down on the closest chair and moved to stand beside me. I could feel his eyes on me but I gave my attention to the room, studying portraits of old men in stuffy clothes and dragons soaring across the sky. Their choice in decor was boringly repetitive. The door opened and the kitchen maid came in carrying two plates with subs for us. I smiled at her as I accepted mine. “Thanks,” I said and she stared at me like I’d just slapped her before heading out of the room. “What was that about?” I asked before taking a bite of my sandwich. Holy hell that's good. “Serving jobs are generally taken by Fae with negligible amounts of magic,” Darius said as I ate like a woman possessed. “Thanking them for their work is kind of like the sun thanking a daisy for blooming. Just having a position in our household is beyond what they expect in life.” I paused, my food suddenly tasting like soot in my mouth. Of course that was how they viewed people with less than them. They were the elite, top of the pecking order, why would they waste time thanking those beneath them? If we’d met in the mortal world he never would have looked at me at all... and I’d have robbed him blind while he pretended not to notice my existence. I ate the last few bites of my food in silence and put the plate down beside me as soon as I was done. “I’d like to go back to the party now,” I said coldly. Darius eyed me over his own sandwich which he’d barely touched. “Because I don’t thank servants for doing their jobs?” he asked with barely concealed ridicule. “Because you’re boringly predictable just like everyone else here. You’re all more concerned about what everybody else thinks and sees than you are about enjoying life. What difference does it make if someone’s the most powerful Fae in the room or the least? I’d sooner have the time of my life with a powerless nobody than stand about posturing with a guy who doesn’t even know how to have fun.” I shrugged and got to my feet, intending to make my own way back to the ballroom but Darius moved forward a step, boxing me against the table as he placed his sandwich down. (Tory)

Organizational cultures that encourage curiosity and questions help people develop themselves. People who ask questions have more self-confidence, as they see the people they question show appreciation and respect for the question and the questioner. When a nonthreatening environment for questions is a daily reality, people become ever more comfortable with themselves, know their strengths better, and are more self-assured. As leaders see their peers and their staff demonstrate greater capability and responsibility in responding to questions and taking more initiative, they can be more relaxed and flexible.

Braves win! Braves win!" is a much appreciated validation of the principles and policies that I have adopted, nurtured, and implemented both with the uniformed personnel and the club's administration throughout my tenure as general manager. ... It rewards the leadership concept of supporting the staff, providing them with a vision and with clear goals, and infusing them with the self-confidence and pride to execute that blueprint at a championship level. It smoothes over the missteps, the disappointments, the crises that we overcome together.

This is the way it is with all people, I’ve learned. A person’s strengths almost always have a flip side. Obama’s strengths are prodigious, but he’s not perfect or exempt from blame for some of the disappointments I hear expressed about him ever more frequently these days. The day after the Affordable Care Act passed, a slightly hungover but very happy president walked into my office to reflect on the momentous events of the night before. “Not used to martinis on work nights,” he said with a smile, as he flopped down on the couch across from my desk, still bearing the effects of the late-night celebration he hosted for the staff after the law was passed. “I honestly was more excited last night than I was the night I was elected. Elections are like winning the semifinals. They just give you the opportunity to make a difference. What we did last night? That’s what really matters.” That attitude and approach is what I admire most about Obama, the thing that makes him stand apart. For him, politics and elections are only vehicles, not destinations. They give you the chance to serve. To Obama’s way of thinking, far worse than losing an election is squandering the opportunity to make the biggest possible difference once you get the chance to govern. That’s what allowed him to say “damn the torpedoes” and dive fearlessly into health care reform, despite the obvious political risks. It is why he was able to make many other tough calls when the prevailing political wisdom would have had him punt and wait for another chance with the ball. Yet there is the flip side to that courage and commitment. Obama has limited patience or understanding for officeholders whose concerns are more parochial—which would include most of Congress and many world leaders. “What are they so afraid of?” he asked after addressing the Senate Democrats on health reform, though the answer seemed readily apparent: losing their jobs in the next election! He has aggravated more than one experienced politician by telling them why acting boldly not only was their duty but also served their political needs. Whether it’s John Boehner or Bibi Netanyahu, few practiced politicians appreciate being lectured on where their political self-interest lies. That hint of moral superiority and disdain for politicians who put elections first has hurt Obama as negotiator, and it’s why Biden, a politician’s politician, has often had better luck.

The Invitational Church In the invitational church, the focus is on growth. The goal of the church is to reach out and gather people into the church. Therefore, the church is designed as a consumer-oriented place that takes special care to make sure the red carpet is rolled out for visitors and guests. A highly trained staff puts forth great effort to ensure the very best experience for everyone who comes to the church, with special attention paid to visitors. Invitational churches are often successful at growth because this is a large part of their goal and focus. There are many wonderful aspects of the invitational church. I believe God sovereignly birthed the church growth and seeker movements to help the institutional church get beyond itself and start caring about the millions of people trying to find God who were unable to fit into the institutional church. I deeply appreciate and value invitational churches, because they have come up with a way to re-create a modern day “Court Of The Gentiles” aspect of the temple, a place where God-seekers can come and find God. They have unselfishly set aside their desire for church to be about themselves, and they have designed church services for lost people and seekers. What a refreshing change when invitational churches hit the scene! They have really harvested many people for Jesus and helped thousands of churches become outward-focused. This is a good thing! The difficulty with the invitational church is that the individual is essentially irrelevant. What I mean is, when most people walk into an invitational church, it really doesn’t matter whether or not they show up. Why is this true? Because the invitational church has, by default, set the bar very low to make sure that whosoever will may come. However, the inadvertent message is that the individual is not really needed. Little is asked or required of people, and it is very clear that if they aren’t part of the overall goal to facilitate growth, their gifts may not be needed. To prove the point: where do many of the people who have left institutional churches go? They often sit in the back of invitational churches where they can go unnoticed and where they can have very little asked of them. The invitational church is a great place to recover from the institutional church. Some go on and become involved in meaningful ways. But often over time, two negative things happen to believers who have been in invitational churches. One, they become sedentary, consumer-oriented Christians. Those who joined the institutional church and who wanted to make a difference have all but lost their initial fire. Often they no longer burn with zeal for God and His purposes. Instead, they unwittingly adopt the culture of the invitational church into their Christianity, and they, too, lower the bar to the point where, for all intents and purposes, they are now just showing up at a weekend service. Or two, they begin to feel the need for a more personal, relational church, and they move on to something more personal and meaningful to them.

You are not leaving.” “I will not argue the matter with you when Winnie can walk into the kitchen at any minute.” “Fair enough, but you will listen to what I say, Emmie Farnum. You are too damned skinny, you aren’t getting enough rest, your temper is short, and I don’t care if your menses are going to start this afternoon, you have no call to be treating me like I’m your enemy.” “Do not,” she hissed, “mention my bodily functions outside of a locked bedroom door.” St. Just ran a hand through his hair in exasperation. “I want to help, all right? All I’m saying is you seem frazzled, and if Winnie is part of the problem, I’ll tackle that, but we need to find a way to talk that doesn’t leave us at daggers drawn.” His tone was reasonable, almost pleading, and when he saw her shoulders relax, he knew he was making some progress—not much, but some. “If you would keep Winnie occupied today, I’d appreciate it.” “Done. And when you are through here, please just take a nap, Em.” He glanced around the kitchen. “Leave the mess. I’ve got staff, and they can clean up for once. Don’t come down to dinner if you don’t want to, either. Val understands—he plays his piano for hours most days, and if we see him at meals, it’s a coincidence. Just…” He looked her up and down, trying to keep the worry from his expression. “Just get some rest,” he finished with a tentative smile. “Please?” She nodded, able to return a small smile of her own. Taking his chances, St. Just stepped over to her, brushed a kiss to her forehead, and took his leave. He was more alarmed that she merely bore the kiss silently rather than swat him again with her towel. He

Looking down, she felt heat traveling up her face when she saw that, in her mad dash to get away from the goat, she’d completely neglected to realize that not only had she forgotten her shoes and stockings, she’d also forgotten that she hadn’t buttoned her gown up all the way. “Goodness,” she muttered as she yanked the neckline of her dress up as high as she could. “If it makes you feel better, I don’t believe anyone took note of your somewhat questionable state of dishabille.” Her head shot up as she met Bram’s eyes. “You obviously noticed.” He sent her a charming smile. “Noticed what?” He extended her his arm. “There’s a lovely grove right through those trees, which is nowhere near the barn, I might add. It’ll afford you a bit of privacy to set yourself to rights since I don’t believe you’ll be keen to face all the people still lingering outside the castle doors.” Glancing to where Bram was now looking, Lucetta found a small cluster of people looking her way, although Mr. Kenton and Archibald were walking back toward the castle, the skirts of their dresses fluttering in the breeze. Abigail, however, seemed to be in the midst of a heated conversation with her daughter, both women gesturing wildly with their hands as the remaining members of Bram’s staff edged ever so slowly away from them. “Should we intervene?” she asked with a nod Abigail’s way. “I willingly admit I’m not that familiar with my grandmother when she’s in a temper, but my mother is not a woman who would appreciate an intervention. I suggest you get yourself straightened about, and then I’ll take you for a lovely walk around the grounds. By the time we get back, they’ll have hopefully settled a few of their differences from the past thirty years.” “It’s fortunate your grounds seem to be extensive.” “Quite,” Bram agreed as she took the arm he was still holding out to her. He turned his attention back to Abigail and Iris. “I’m taking Miss Plum for a tour of the grounds,” he called. “We’ll be back in an hour or two.” Abigail and Iris stopped arguing and turned their attention Bram and Lucetta’s way. It was immediately clear that Abigail took no issue with Bram giving Lucetta a tour of the grounds. She lifted her arm and sent them a cheery wave before she spun on her heel and headed back toward the castle, spinning around again a moment later. Putting her hands on her hips, she marched her way back to Iris—who’d not moved at all—took her daughter’s arm, and with what looked to be a bit of wrestling, hauled Iris inside with her. “Perhaps we’ll mosey around the grounds for more than an hour or two,” Bram said as he steered Lucetta toward the trees.

You wouldn’t be going away for Christmas, sir, I take it?” Hugh was a kind-hearted man. “I begin to perceive your drift, Ethel,” he said. “I could go to my London club, if that would suit the convenience of the staff. Er—what amount of licence is customary on these occasions?” “Christmas Day and come back the morning after Boxing Day would be appreciated, sir, I’m sure. Not that we had it with Mr. Paul, but us thought you might be different.

The staff used to say, “When the president eats, everybody eats.” That kind of leadership is real. I figured the saying applied to every president but really the saying came from Bush 41’s years. He appreciated the lowest on the totem pole because he’d once pounded the Navy pavement.

I also quickly came to appreciate the importance of watching what’s said around clients. When clients make unexpected requests for legal advice – as they often do – I learned that it was better to tell them I’d get back to them with an answer, and go away, research the question, and consult with a supervising attorney, rather than firing back an answer off-the-cuff. A friend of mine at another firm told me a story that illustrates the risks of saying too much. It seems an insurance company had engaged my friend’s California-based firm to help in defending against an environmental claim. This claim entailed reviewing huge volumes of documents in Arizona. So my friend’s firm sent teams of associates to Arizona, all expenses paid, on a weekly basis. Because the insurance company also sent its own lawyers and paralegals, as did other insurance companies who were also defendants in the lawsuit, the document review facility was often staffed with numerous attorneys and paralegals from different firms. Associates were instructed not to discuss the case with anyone unless they knew with whom they were speaking. After several months of document review, one associate from my friend’s firm abandoned his professionalism and discretion when he began describing to a young woman who had recently arrived at the facility what boondoggles the weekly trips were. He talked at length about the free airfare, expensive meals, the easy work, and the evening partying the trips involved. As fate would have it, the young woman was a paralegal working for the insurance company – the client who was paying for all of his “perks” – and she promptly informed her superiors about his comments. Not surprisingly, the associate was fired before the end of the month. My life as an associate would have been a lot easier if I had delegated work more freely. I’ve mentioned the stress associated with delegating work, but the flip side of that was appreciating the importance of asking others for help rather than doing everything myself. I found that by delegating to paralegals and other staff members some of my more tedious assignments, I was free to do more interesting work. I also wish I’d given myself greater latitude to make mistakes. As high achievers, law students often put enormous stress on themselves to be perfect, and I was no different. But as a new lawyer, I, of course, made mistakes; that’s the inevitable result of inexperience. Rather than expect perfection and be inevitably disappointed, I’d have been better off to let myself be tripped up by inexperience – and focus, instead, on reducing mistakes caused by carelessness. Finally, I tried to rely more on other associates within the firm for advice on assignments and office politics. When I learned to do this, I found that these insights gave me either the assurance that I was using the right approach, or guidance as to what the right approach might be. It didn’t take me long to realize that getting the “inside scoop” on firm politics was crucial to my own political survival. Once I figured this out, I made sure I not only exchanged information with other junior associates, but I also went out of my way to gather key insights from mid-level and senior associates, who typically knew more about the latest political maneuverings and happenings. Such information enabled me to better understand the various personal agendas directing work flow and office decisions and, in turn, to better position myself with respect to issues and cases circulating in the office.

Company To Experiment With Valuing Employees 148 words SAN DIEGO—Cautioning that the initiative was being instituted on a trial basis only, Forrest Logistics CEO Wayne Gartner announced Thursday that the company had recently begun experimenting with valuing its employees. “For the next three months, we’ll be treating our workers as skilled professionals we appreciate having on our staff instead of as disposable laborers whose morale could not matter less to us,” said Gartner, telling reporters that during this provisional period, management would be assessing the long-term viability of constructively addressing employee concerns and creating an overall positive work environment. “This is completely new to us, obviously, but that’s why we’re just testing it out. If need be, we can go back to essentially telling our workers that they’re lucky we hired them in the first place.” At press time, the initiative had been canceled after estimates revealed it would cost the company upwards of $2,500 annually.

Choosing an “Away School” There was a time when this section would have been easy. We simply would have said, “Find the nearest Catholic school and send your child to it.” Unfortunately, it is no longer possible to make such blanket statements in an age where in some places teachers and staff are often either openly hostile or passively dismissive toward their own mission to be a Catholic school. It is our opinion that these schools do so at their own peril, because once you take the “Catholic” out of a Catholic school, you end up with a hobbled institution. Fortunately, these inferior institutions remain in the minority of Catholic schools. In fact, we are still very heavily biased in favor of Catholic schools, and we strongly recommend that you consider any and all available Catholic schools before considering other conventional schooling options (e.g., public or non-sectarian private schools). Generally speaking, they have been shown to be more effective than their public counterparts; they typically have smaller, more orderly classes; they support the values and prayers you are trying to teach at home; and they help your child appreciate the importance of the Eucharist by attending Mass during the school week.

After CrowdStrike rebuilt the system, all of our staff had to learn new computers, new log-ins, new procedures, at the moment when their personal lives were being destroyed by these leaks. Then their bosses resigned because of the emails that were distributed by WikiLeaks, creating even more chaos and insecurity. All of this was on top of a contentious campaign. Our regular task force conference calls gave me a new appreciation of the dedication of our staff, who endured this incredibly stressful time.

I do wonder, you know.” Even though she wasn’t quite as prim and tidy as she had been thirty minutes earlier, Eve still managed to project an air of domestic calm. “What do you wonder about?” “Are all new couples as… enthusiastic about their marital duties as we are?” Her question was fraught with insecurity, making Deene regret his earlier reference to the damned succession. “Ask your sisters, why don’t you? I’m sure they’re dying to hear what you think of marriage and of my efforts as a husband and lover.” Her brows rose. “One doesn’t think to discuss such things, even with sisters.” “Yes, one does. I trust your reports will be flattering, so you can’t accuse yourself of breaching any kind of marital loyalty.” He frowned at her. “Your reports will be flattering, won’t they?” She beamed at him. “They will be adoring, Deene. Gushing, breathless, and quite appreciative as well. Also lengthy—quite lengthy and fulsome. And you’re right: Sindal, Hazelton, and Kesmore all needed either an heir or a spare. I’m sure my sisters will want to compare notes.” Which wasn’t at all what he’d meant. His muttered, “Hang the blooming succession,” however was obscured by a stout knock on the door. “Our staff knows not to knock softly when we’re behind a closed door. That ought to tell you something, Wife.” They

Chairman of the Joint Chiefs of Staff, General Collin Powell, a Vietnam Vet, then offered one of the most beautiful tributes I've ever heard. "You went, you served, you suffered. The names of eight of your sisters are etched on the wall for having made the supreme sacrifice and yet your service and your sacrifice have been mostly invisible for all these intervening years. When you finished what you had to do, you came quietly home, you stepped back into the background from which you had modestly come. You melted back into a society which for too long now had ignored the vital and endless work that falls to women and is not appreciated as it should be....

It’s the first time I appreciate the difference the hospice can make, the support and kindness of the staff here. Not just for Marnie, but for all of us. The understanding, even a laugh here and there, while what it’s most about is life, and the belief that these last days are precious.

Some liberals falsely assert that Christian aid groups help only those who are Christians (this is not true of the major organizations? and don't appreciate the scale of giving by people of faith. World Vision has 40,000 staff in roughly 100 countries-more than CARE, Save the Children, and the United States Agency for International Development combined. Some secular liberals are pushing to end the longtime practice of channeling aid through religious aid groups, even though that would cripple aid efforts. In the past five years, half of food aid in Haiti went through religiously affiliated organizations, such as World Vision, that have deep networks on the ground. ...Religious Americans actually donate more of their income to charity and volunteer more of their time than any other group. If secular liberals can give up some of their scorn, and if religious conservatives can retire some of their sanctimony, combined they might succeed in making greater progress against common enemies of humanity.

The manifest world is telling us what to do, with increasingly obvious signals; we need only look at our codes. Symptoms are signals. We are becoming through technology increasingly adept at reading and responding to signals; alas, due to the perverse prevailing ideology, we are ignoring the most important messages. The people that currently have power are tuned in on the wrong side of Solzhenitsyn’s line, temporarily forgetting that they are divinely connected. Hence ecological meltdown. The obvious signals that we need to switch to different energy systems are being ignored because they’re watching another channel, where the moot, outdated signal of individualistic self-advancement is being bombastically broadcast. Now is the time to change channels. Where now can we feel this connection in our pre-packed and prescriptive lives? When are we supposed to have time amidst the deadening thud of our futile duties? “You’ll find God among the poor,” they say. Is that true anymore? Is the connection between poverty and divinity simply a panacea for the world’s destitute, an assurance that they’ll be rewarded in the hereafter? Or does a material deficit provide space for God? My love of God elevates the intention of this book beyond the dry and admirable establishment of collectivized communities. I am enraptured by the magnetic pull of evolution: What is this energy that heals the body and escalates one cell to two, that repairs and creates and calculates in harmony with environment, outside of time? Where is evolution trying to go? Evolutionary psychologists would likely say the imposition of an anthropocentric concept like “trying” or “intending” is naïve, but I’m not going to ask one, they get enough airtime, the killjoys. I remain uncharmed by the incessant rationalization that requires the spirit’s capitulation. The infusion of the scientific with the philosophical is materialism. The manifesto for our salvation is not in this sparse itinerary. This all encompassing realm, this consciousness beyond mind, cannot be captured with language any more than you can appreciate Caravaggio by licking the canvas or Mozart by sniffing the notes on a staff.

Exemplary followers present a consistent picture to both leaders and coworkers of being independent, innovative, and willing to stand up to superiors. They apply their talents for the benefit of the organization even when confronted with bureaucratic stumbling blocks or passive or pragmatist coworkers. Effective leaders appreciate the value of exemplary followers. When one of the authors was serving in a follower role in a staff position, he was introduced by his leader to a conference as “my favorite subordinate because he’s a loyal ‘No-Man’.” Exemplary followers—high on both critical dimensions of followership—are essential to organizational success.

Exemplary followers present a consistent picture to both leaders and coworkers of being independent, innovative, and willing to stand up to superiors. They apply their talents for the benefit of the organization even when confronted with bureaucratic stumbling blocks or passive or pragmatist coworkers. Effective leaders appreciate the value of exemplary followers. When one of the authors was serving in a follower role in a staff position, he was introduced by his leader to a conference as “my favorite subordinate because he’s a loyal ‘No-Man’.” Exemplary followers—high on both critical dimensions of followership—are essential to organizational success. Leaders, therefore, would be well advised to select people who have these characteristics and, perhaps even more important, create the conditions that encourage these behaviors.

This troubles me not intellectually but spiritually. Spirituality ought not to be ethereal or insubstantial but pragmatic and active. The reason I feel optimistic in such a superficially gloomy and apocalyptic climate is I know that there are wonderful possibilities for our species that we are only just beginning to reconsider. When the physicist speaks of the expanding universe with atheistic wonder, he is feeling the same transcendent pull that Rumi describes: Do you know what you are? You are a manuscript of a divine letter. You are a mirror reflecting a noble face. This universe is not outside of you. Look inside yourself; everything that you want, you are already that. Rumi was a Sufi mystic, though I imagine if you don’t know who Rumi was, the addition of the definition “Sufi mystic” isn’t tremendously helpful. “Who is Alan Devonshire?” “He had a great left peg but dodgy knees.” “Oh. Thank you for clarifying.” The manifest world is telling us what to do, with increasingly obvious signals; we need only look at our codes. Symptoms are signals. We are becoming through technology increasingly adept at reading and responding to signals; alas, due to the perverse prevailing ideology, we are ignoring the most important messages. The people that currently have power are tuned in on the wrong side of Solzhenitsyn’s line, temporarily forgetting that they are divinely connected. Hence ecological meltdown. The obvious signals that we need to switch to different energy systems are being ignored because they’re watching another channel, where the moot, outdated signal of individualistic self-advancement is being bombastically broadcast. Now is the time to change channels. Where now can we feel this connection in our pre-packed and prescriptive lives? When are we supposed to have time amidst the deadening thud of our futile duties? “You’ll find God among the poor,” they say. Is that true anymore? Is the connection between poverty and divinity simply a panacea for the world’s destitute, an assurance that they’ll be rewarded in the hereafter? Or does a material deficit provide space for God? My love of God elevates the intention of this book beyond the dry and admirable establishment of collectivized communities. I am enraptured by the magnetic pull of evolution: What is this energy that heals the body and escalates one cell to two, that repairs and creates and calculates in harmony with environment, outside of time? Where is evolution trying to go? Evolutionary psychologists would likely say the imposition of an anthropocentric concept like “trying” or “intending” is naïve, but I’m not going to ask one, they get enough airtime, the killjoys. I remain uncharmed by the incessant rationalization that requires the spirit’s capitulation. The infusion of the scientific with the philosophical is materialism. The manifesto for our salvation is not in this sparse itinerary. This all encompassing realm, this consciousness beyond mind, cannot be captured with language any more than you can appreciate Caravaggio by licking the canvas or Mozart by sniffing the notes on a staff.

Two of the greatest gifts you can give your organisation are clarity of strategy and an environment conducive to operational excellence. Cleaning up the change portfolio, sequencing things instead of doing them all at once, and closing down legacy projects will free up your talented people to deliver. It will release and supercharge your organisation. Staff will appreciate regaining the ability to do a good job nobody likes being forced to do a hundred things at once and doing them badly. Most people want to deliver something of quality. They derive satisfaction from that – give them back that gift.

When things are going badly, a C’s affectionate duty must be expressed through tough love. Protection of the A and their organisational purpose has a parental quality to it: who else is going to shield the A from the dark forces out there? PAs, chiefs of staff, and assistants need to dish out tough love despite its not being appreciated in the moment.

Where others might see students with limitations, or students who were lagging behind their peers, Mr. Williams saw a room filled with kids who had lived through titanic experiences, teenagers who could do anything at all, once they accepted whatever sort of history they had brought with them and grasped the full extent of the opportunity lying ahead. He often told me that he felt lucky to work in a room like this one— a room that spoke of just how big the world was, and how mysterious. Meanwhile, I started visiting some of his students at home, and that was when I began to appreciate more fully how illuminating Room 142 was going to be, for the room quickly began to serve as an almost perfect microcosm of the global refugee crisis as a whole. Once I began meeting with particular families, I started hearing about every kind of journey a refugee family could survive. The stories that intersected in this one classroom brought to life the global crisis in a way that I never saw represented in the daily papers. The kids were at South to learn English, but in the process they were sharing with me and with the school’s staff and with their American- born peers all kinds of lessons— about fortitude, about resilience, about holding on to one’s humanity through experiences nobody should have to witness. About starting over, and about transformation.

You do appreciate just what your moment of weakness has wrought, do you not?’ Pilate’s tone was bitter. ‘Dead medical staff. Dead soldiers. Dead civilians—lots of dead civilians. I don’t expect you to agree with the Roman view of abortion, but for Goddess’s sake, no one’s making you have one at gunpoint.’ ‘Our taxes still pay for it, Procurator.’ ‘No they don’t. After the last attack I shifted a few columns in the annual budget around. Rest assured that abortion in this province is now centrally funded. Judaean taxpayers don’t pay a denarius for it.’ ‘That doesn’t stop it being murder, Procurator.’ Pilate brought his fist down on the desk with such force that his carved shark bounced into Cornelius’s lap, while his inkwell spilled onto the leather inlay. ‘I find talking about this disturbing, High Priest,’ he said, his voice oddly throttled. ‘It’s women’s business.’ He pressed the buzzer, summoning Horace.

Some liberals falsely assert that Christian aid groups help only those who are Christians (this is not true of the major organizations) and don't appreciate the scale of giving by people of faith. World Vision has 40,000 staff in roughly 100 countries-more than CARE, Save the Children, and the United States Agency for International Development combined. Some secular liberals are pushing to end the longtime practice of channeling aid through religious aid groups, even though that would cripple aid efforts. In the past five years, half of food aid in Haiti went through religiously affiliated organizations, such as World Vision, that have deep networks on the ground. ...Religious Americans actually donate more of their income to charity and volunteer more of their time than any other group. If secular liberals can give up some of their scorn, and if religious conservatives can retire some of their sanctimony, combined they might succeed in making greater progress against common enemies of humanity.

holster, and Ridge let him. “Yes, sir.” He waited for Bockenhaimer to point out that neither pilots nor colonels had the experience necessary to command army installations, but the general merely leaned forward to squint at the papers. “Retirement?” He leaned closer, a delighted smile stretching his lips. “Retirement!” Ridge resisted the urge to roll his eyes. He wondered if the general had been a drunk before they shipped him out here—could this place have been a punishment for him as well?—or if commanding a remote prison full of felons had driven him to drink. “Yes, sir,” Ridge said. “If you could tell me about the S.O.P. here and give me a few—” Bockenhaimer jumped to his feet, wobbled—Ridge caught him and held him upright despite being surprised—and lunged for the window. “Is that my flier? I can leave today?” “Yes, sir. But I’d appreciate it if you—” The general threw open the window and waved to the pilot. “Wait for me, son. I’m already packed!” Oddly, the wobbling didn’t slow Bockenhaimer down much when he ran around the desk and out the door. Ridge’s mouth was still hanging open when the general appeared in the courtyard below, a bag tucked under his arm as he raced along the cleared sidewalks. “That’s… not exactly how the change-of-command ceremonies I’ve seen usually go.” Ridge hadn’t been expecting a parade and a marching band, not in this remote hole, but a briefing would have been nice. He removed his fur cap and pushed a hand through his hair, surveying his new office. He wondered how long it would take to get rid of the alcohol odor. He also wondered how long that poor potted plant in the corner had been dead. Hadn’t that young captain been the general’s aide? He couldn’t have had some private come in to make sure the place was cleaned? Maybe the staff was too busy guarding the prisoners, and the officers had to wield their own brooms here. Ridge was looking for the fort’s operations manuals when a knock came at the door. “Sir?” Captain Heriton, the officer who had met him at the flier, leaned in, an apprehensive look on his face. His pale hair and pimples made him look about fifteen instead of the twenty-five or more he must be. “Yes?” “It’s about that woman… she said she was dropped off yesterday—we got a big load of new convicts—and that she doesn’t remember the number she was issued.” “The number?” “Yes, sir. The prisoners are issued numbers instead of being called by name. Keeps down the in-fighting. Some of them are prisoners of war and pirates, and there are a few former soldiers, and some of those clansmen from up in the north hills. It’s easier if they start out with new identities here. The general didn’t brief you?” The captain glanced toward the window—the flier had already taken off. “I guess he did leave abruptly.” “Abruptly, yes, that’s a word.” Not the word Ridge would have used, but he couldn’t bring himself to badmouth the general yet, not until he had spent a couple of weeks here and gotten a true feel for where he had landed. “You don’t happen to know where the operations manuals are, do you?” “They should be in here somewhere, sir.” The captain started to lean back into the hall. “The woman’s report, Captain,” Ridge said dryly. He knew the man hadn’t found it, but wasn’t ready to let some prisoner wander around without

How did the team accomplish so much, so quickly, and for so long? The answers require an appreciation of Johnson’s unsurpassed work ethic, the feeling among staff members that they were learning important skills, and the sense of shared engagement in a significant mission.

Knowing one another and appreciating each person’s contributions grease the wheels of progress on a team. How do we know what makes each other tick? By taking time to hear each other’s stories. In staff meetings or during an hour over coffee, we can find out more about someone’s heart and experiences than we could learn in years of sitting in meetings together.