Your Hired Quotes

Jesper knocked his head against the hull and cast his eyes heavenward. “Fine. But if Pekka Rollins kills us all, I’m going to get Wylan’s ghost to teach my ghost how to play the flute just so that I can annoy the hell out of your ghost.” Brekker’s lips quirked. “I’ll just hire Matthias’ ghost to kick your ghost’s ass.” “My ghost won’t associate with your ghost,” Matthias said primly, and then wondered if the sea air was rotting his brain.

You're just worried they'll hire a male instructor and he'll be hotter than you." Jace's eyebrows went up. "Hotter than me?" "It could happen," Clary said, "You know, theoretically." "Theoretically the planet could suddenly crack in half, leaving me on one side and you on the other, forever and tragically parted, but I'm not worried about that either. Some things," Jace said, with his customary crooked smile, "are just too unlikely to dwell upon.

Aren’t they supposed to be hiring someone else to train me full-time anyway?” “Yes,” he said, getting up and pulling her to her feet along with him,“ and I’m worried that if you get into the habit of making out with your instructors, you’ll wind up making out with him, too.” “ Don’t be sexist. They could find me a female instructor.” “In that case you have my permission to make out with her, as long as I can watch.

Jesper: “If Pekka Rollins kills us all, I’m going to get Wylan’s ghost to teach my ghost how to play the flute just so that I can annoy the hell out of your ghost.” Kaz: “I’ll just hire Matthias’ ghost to kick your ghost’s ass.” Matthias: “My ghost won’t associate with your ghost.

So, my unsolicited advice to women in the workplace is this. When faced with sexism, or ageism, or lookism, or even really aggressive Buddhism, ask yourself the following question: “Is this person in between me and what I want to do?” If the answer is no, ignore it and move on. Your energy is better used doing your work and outpacing people that way. Then, when you’re in charge, don’t hire the people who were jerky to you.

If you hire people just because they can do a job, they’ll work for your money. But if you hire people who believe what you believe, they’ll work for you with blood and sweat and tears.

There is nobody in this country who got rich on their own. Nobody. You built a factory out there - good for you. But I want to be clear. You moved your goods to market on roads the rest of us paid for. You hired workers the rest of us paid to educate. You were safe in your factory because of police forces and fire forces that the rest of us paid for. You didn't have to worry that marauding bands would come and seize everything at your factory... Now look. You built a factory and it turned into something terrific or a great idea - God bless! Keep a hunk of it. But part of the underlying social contract is you take a hunk of that and pay forward for the next kid who comes along.

I'm putting you in Dink Meeker's toon. From now on, as far as you're concerned, Dink Meeker is God." "Then who are you?" "The personnel officer who hired God.

If you don't build your dream someone else will hire you to help build theirs.

Do not hire a man who does your work for money, but him who does it for love of it.

How can a person deal with anxiety? You might try what one fellow did. He worried so much that he decided to hire someone to do his worrying for him. He found a man who agreed to be his hired worrier for a salary of $200,000 per year. After the man accepted the job, his first question to his boss was, "Where are you going to get $200,000 per year?" To which the man responded, "That's your worry.

You can't start a fire Worrying 'bout your little world falling apart This gun's for hire Even if we're just dancing in the dark

A marriage shouldn't have to be so much work. Love shouldn't crush your soul. A relationship should add to your life, not take away from it.

Choose Life. Choose a job. Choose a career. Choose a family. Choose a fucking big television, choose washing machines, cars, compact disc players and electrical tin openers. Choose good health, low cholesterol, and dental insurance. Choose fixed interest mortgage repayments. Choose a starter home. Choose your friends. Choose leisurewear and matching luggage. Choose a three-piece suit on hire purchase in a range of fucking fabrics. Choose DIY and wondering who the fuck you are on Sunday morning. Choose sitting on that couch watching mind-numbing, spirit-crushing game shows, stuffing fucking junk food into your mouth. Choose rotting away at the end of it all, pissing your last in a miserable home, nothing more than an embarrassment to the selfish, fucked up brats you spawned to replace yourselves. Choose your future. Choose life… But why would I want to do a thing like that? I chose not to choose life. I chose somethin’ else. And the reasons? There are no reasons. Who needs reasons when you’ve got heroin?

Build your own dreams, or someone else will hire you to build theirs.

Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime. Steal a fish from one guy and give it to another--and keep doing that on a daily basis--and you'll make the first guy pissed off, but you'll make the second guy lazy and dependent on you. Then you can tell the second guy that the first guy is greedy for wanting to keep the fish he caught. Then the second guy will cheer for you to steal more fish. Then you can prohibit anyone from fishing without getting permission from you. Then you can expand the racket, stealing fish from more people and buying the loyalty of others. Then you can get the recipients of the stolen fish to act as your hired thugs. Then you can ... well, you know the rest.

A Woman's Question Do you know you have asked for the costliest thing Ever made by the Hand above? A woman's heart, and a woman's life--- And a woman's wonderful love. Do you know you have asked for this priceless thing As a child might ask for a toy? Demanding what others have died to win, With a reckless dash of boy. You have written my lesson of duty out, Manlike, you have questioned me. Now stand at the bars of my woman's soul Until I shall question thee. You require your mutton shall always be hot, Your socks and your shirt be whole; I require your heart be true as God's stars And as pure as His heaven your soul. You require a cook for your mutton and beef, I require a far greater thing; A seamstress you're wanting for socks and shirts--- I look for a man and a king. A king for the beautiful realm called Home, And a man that his Maker, God, Shall look upon as He did on the first And say: "It is very good." I am fair and young, but the rose may fade From this soft young cheek one day; Will you love me then 'mid the falling leaves, As you did 'mong the blossoms of May? Is your heart an ocean so strong and true, I may launch my all on its tide? A loving woman finds heaven or hell On the day she is made a bride. I require all things that are grand and true, All things that a man should be; If you give this all, I would stake my life To be all you demand of me. If you cannot be this, a laundress and cook You can hire and little to pay; But a woman's heart and a woman's life Are not to be won that way.

(Ash used his powers to lift Zarek from the floor and pin him roughly against the ceiling.) Stop pushing your luck, boy. I’ve had it with you. (Acheron) Have you ever thought of hiring yourself out to Disneyland? People would pay a fortune for this ride. (Zarek)

A young apprentice applied to a master carpenter for a job. The older man asked him, "Do you know your trade?" "Yes, sir!" the young man replied proudly. "Have you ever made a mistake?" the older man inquired. "No, sir!" the young man answered, feeling certain he would get the job. "Then there's no way I'm going to hire you," said the master carpenter, "because when you make one, you won't know how to fix it.

If you don't build your dream, someone else will hire you to help them build theirs.

There is almost a touch of condescension in the act of hiring friends that secretly afflicts them. The injury will come out slowly: A little more honesty, flashes of resentment and envy here and there, and before you know it your friendship fades. The more favors and gifts you supply to revive the friendship, the less gratitude you receive.

Right. Lack of opportunities," Daddy says. "Corporate America don't bring jobs to our communities, and they damn sure ain't quick to hire us. Then, shit, even if you do have a high school diploma, so many of the schools in our neighborhoods don't prepare us well enough. That's why when your momma talked about sending you and your brothers to Williamson, I agreed. Our schools don't get the resources to equip you like Williamson does. It's easier to find some crack that it is the find a good school around here. "Now, think 'bout this," he says. "How did the drugs even get in our neighborhood? This is a multibillion-dollar industry we talking 'bout, baby. That shit is flown into our communities, but I don't know anybody with a private jet. Do you?" "No." "Exactly. Drugs come from somewhere, and they're destroying our community," he says. "You got folks like Brenda, who think they need them survive, and then you got the Khalils, who think they need to sell them to survive. The Brendas can't get jobs unless they're clean, and they can't pay for rehab unless they got jobs. When the Khalils get arrested for selling drugs, they either spend most of their life in prison, another billion-dollar industry, or they have a hard time getting a real job and probably start selling drugs again. That's the hate they're giving us, baby, a system designed against us. That's Thug Life.

Hiring is not as simple as you think. You have to make sure you are hiring somebody who is going to be a great fit in the kind of employee tribe you’re building.

Hire people smarter than you. Fail early, fail often. Listen to everyone’s ideas. Face toward the problems. B-level work is bad for your soul. It’s more important to invest in good people than in good ideas.

A partner to share the ups and downs with. Honor and strength, and knowing you're stronger together than apart

Fine. But if Pekka Rollins kills us all, I'm going to get Wylan's ghost to teach my ghost how to play the flute just so that I can annoy your ghost." "I'll just hire Matthias' ghost to kick your ghost's ass." "My ghost won't associate with your ghost.

Aren't they supposed to be hiring someone else to train me, ANYWAY?" "Yes," he said, getting up and pulling her to her feet with him. "and I'm worried that if you get into the habit of making out with your instructors, you'll wind up making out with him, too." "Don't be sexist. They could find me a female instructor." "In that case you have my permission to make out with her, as long as I can watch." "Nice." Clary grinned, bending down to fold up the blanket they'd brought to sit on. "You're just worried they'll hire a male instructor and he'll be hotter than you." Jace's eyebrows went up. "Hotter than ME?" "It could happen," Clary said. "You know, theoretically." "Theoretically the planet can crack in half, leaving me on one side and you on the other side, forever and tragically parted, but I'm not worried about that, either. Some things," Jace said, with his customary crooked smile, "are just too unlikely to dwell upon.

Like I was about to say before getting interrupted, it's a modern age. I don't need a lot of muscle to pull a trigger.' ... 'Did you just shoot someone?' 'I got us hired, if that's what you're asking.

Kowkosvki? You handling this?” “I am.” The suit turned and stared at me with his dark eyes. “Detective Hayden. I take it you’re the shooter?” “I am.” “And you are?” “Jack Ludefance. I’m a PI hired by Mr. Kingsley to investigate the murder of Professor Zambear.” “Oh, yeah, I heard about you. Who’s in the bedroom?” “Rudy Orkut. My computer tech.” “Computer tech, huh? Any idea who this dead body is?” “Not a clue.

There are only two ways to influence human behavior: you can manipulate it or you can inspire it. Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care? People don’t buy WHAT you do, they buy WHY you do it. We are drawn to leaders and organizations that are good at communicating what they believe. Their ability to make us feel like we belong, to make us feel special, safe and not alone is part of what gives them the ability to inspire us. For values or guiding principles to be truly effective they have to be verbs. It’s not “integrity,” it’s “always do the right thing.” It’s not “innovation,” it’s “look at the problem from a different angle.” Articulating our values as verbs gives us a clear idea - we have a clear idea of how to act in any situation. Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order. Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune or navigating internal politics. Leading, however, means that others willingly follow you—not because they have to, not because they are paid to, but because they want to. You don’t hire for skills, you hire for attitude. You can always teach skills. Great companies don’t hire skilled people and motivate them, they hire already motivated people and inspire them. People are either motivated or they are not. Unless you give motivated people something to believe in, something bigger than their job to work toward, they will motivate themselves to find a new job and you’ll be stuck with whoever’s left. Trust is maintained when values and beliefs are actively managed. If companies do not actively work to keep clarity, discipline and consistency in balance, then trust starts to break down. All organizations start with WHY, but only the great ones keep their WHY clear year after year.

So, wait. Now I’m confused. What about the senator’s son, the guy that fell? The Olmsteds hired you to investigate their son’s death and you end up investigating the senator? Swamp, you’re acting really weird. The man’s paying your fees. I don’t follow the logic.

I’ll ask you one more time, then you lose the eye. And I almost hope you don’t answer, because I’d love to cut out your eye. Who hired you to kill her?

How as a young girl, Ismat Chugtai convinced her father to excuse her from learning how to cook, and give her instead the opportunity to go to school and get an education: “Women cook food Ismat. When you go to your in-laws what will you feed them?” he asked gently after the crisis was explained to him. “If my husband is poor, then we will make khichdi and eat it and if he is rich, we will hire a cook,” I answered. My father realised his daughter was a terror and that there wasn’t a thing he could do about it.

What else can I do? Once you've gone this far you aren't fit for anything else. Something happens to your mind. You're overqualified, overspecialized, and everybody knows it. Nobody in any other game would be crazy enough to hire me. I wouldn't even make a good ditch-digger, I'd start tearing apart the sewer-system, trying to pick-axe and unearth all those chthonic symbols - pipes, valves, cloacal conduits... No, no. I'll have to be a slave in the paper-mines for all time.

The school sent you flowers. I’m sure that totally makes up for the fact that they hired the psychotic, soul-stealing pedophile who murdered you in your own home.

This is Detective Ashford Ishikawa. Who am I speaking with?” “My name is Jack Ludefance. I’m a private investigator from Santa Rosaria and I’ve been retained by Cindy Hastings through her lawyer, Mr. Hooks, to investigate her father’s murder. Is there way we can get together to talk?” “Why? What are we going to talk about, Mr. Ludefance?” “As I said, Detective Ishikawa, I’ve been hired to investigate the case. I’ve read the police reports. My hat is off to you. Very thorough work.” “Just doing my job. If you’ve read them, and I won’t ask how you got them, I’ll ask you again, what is there for us to talk about?” “Detective, I’m not trying to do your job and I’m not asking you to do my job. This is of mutual interest to both of us. The sooner we solve the crime the better, yes? Think of it this way. I’m your helper.

You Can’t Hire Someone Else to Do Your Push-ups for You

We all recognize grief in moments that should be celebrations; it is the salt in the pudding. Didn't Roman generals hire slaves to march beside them in a triumphant parade and remind them that they too would die? Even your narrator, one morning after what should have been a happy occasion, was found shivering at the end of the bed (spouse: "I really wish you weren't crying right now"). Don't little children, awakened one morning and told, "Now you're five!" - don't they wail at the universe's descent into chaos? The sun slowly dying, the spiral arm spreading, the molecules drifting apart second by second toward our inevitable heat death - shouldn't we all wail to the stars?

February. Get ink, shed tears. Write of it, sob your heart out, sing, While torrential slush that roars Burns in the blackness of the spring. Go hire a buggy. For six grivnas, Race through the noice of bells and wheels To where the ink and all you grieving Are muffled when the rainshower falls. To where, like pears burnt black as charcoal, A myriad rooks, plucked from the trees, Fall down into the puddles, hurl Dry sadness deep into the eyes. Below, the wet black earth shows through, With sudden cries the wind is pitted, The more haphazard, the more true The poetry that sobs its heart out.

Clarabelle...Clarabelle... You worked as Kenspeckle Grouse's assistant, did you not?' 'One of the. He fired all the others.' 'But not you?' 'He fired me on the second day, but I kept coming in. I had nowhere else to go.' 'And then you killed him.' 'Yes.' 'A Remnant squirmed inside you, and you killed Kenspeckle Grouse.' 'Yes.' Nye grinned. 'You're hired. But I have warn you, if you try to kill me, I will dissect you and sing along to your screams.' 'Can I have Mondays off?' 'You may.

This is the thing: If you have the option to not think about or even consider history, whether you learned it right or not, or whether it even deserves consideration, that’s how you know you’re on board the ship that serves hors d’oeuvres and fluffs your pillows, while others are out at sea, swimming or drowning, or clinging to little inflatable rafts that they have to take turns keeping inflated, people short of breath, who’ve never even heard of the words hors d’oeuvres or fluff. Then someone from up on the yacht says, "It's too bad those people down there are lazy, and not as smart and able as we are up here, we who have built these strong, large, stylish boats ourselves, we who float the seven seas like kings." And then someone else on board says something like, "But your father gave you this yacht, and these are his servants who brought the hors d'oeuvres." At which point that person gets tossed overboard by a group of hired thugs who'd been hired by the father who owned the yacht, hired for the express purpose of removing any and all agitators on the yacht to keep them from making unnecessary waves, or even referencing the father or the yacht itself. Meanwhile, the man thrown overboard begs for his life, and the people on the small inflatable rafts can't get to him soon enough, or they don't even try, and the yacht's speed and weight cause an undertow. Then in whispers, while the agitator gets sucked under the yacht, private agreements are made, precautions are measured out, and everyone quietly agrees to keep on quietly agreeing to the implied rule of law and to not think about what just happened. Soon, the father, who put these things in place, is only spoken of in the form of lore, stories told to children at night, under the stars, at which point there are suddenly several fathers, noble, wise forefathers. And the boat sails on unfettered.

Pick a leader who will keep jobs in your country by offering companies incentives to hire only within their borders, not one who allows corporations to outsource jobs for cheaper labor when there is a national employment crisis. Choose a leader who will invest in building bridges, not walls. Books, not weapons. Morality, not corruption. Intellectualism and wisdom, not ignorance. Stability, not fear and terror. Peace, not chaos. Love, not hate. Convergence, not segregation. Tolerance, not discrimination. Fairness, not hypocrisy. Substance, not superficiality. Character, not immaturity. Transparency, not secrecy. Justice, not lawlessness. Environmental improvement and preservation, not destruction. Truth, not lies.

You’re in the Courtyard. Whatever rules humans have for employers aren’t my rules unless I say they’re my rules. So I can hire you even though you don’t have any idea what you’re doing, and I can fire you for having stinky hair!

So, you’re a Man for Hire?” “That’s right.” “Why don’t you just call yourself a detective?” “I was worried that might make me sound intelligent.

I hate a song that makes you think that you are not any good. I hate a song that makes you think that you are just born to lose. Bound to lose. No good to nobody. No good for nothing. Because you are too old or too young or too fat or too slim or too ugly or too this or too that. Songs that run you down or poke fun at you on account of your bad luck or hard travelling. I am out to fight those songs to my very last breath of air and my last drop of blood. I am out to sing songs that will prove to you that this is your world and that if it has hit you pretty hard and knocked you for a dozen loops, no matter what color, what size you are, how you are built, I am out to sing the songs that make you take pride in yourself and in your work. And the songs that I sing are made up for the most part by all sorts of folks just about like you. I could hire out to the other side, the big money side, and get several dollars every week just to quit singing my own kind of songs and to sing the kind that knock you down still farther and the ones that poke fun at you even more and the ones that make you think that you've not got any sense at all. But I decided a long time ago that I'd starve to death before I'd sing any such songs as that. The radio waves and your movies and your jukeboxes and your songbooks are already loaded down and running over with such no good songs as that anyhow.

Dear America, I suppose we should introduce ourselves: We're South Louisiana...You probably already know that we talk funny and listen to strange music and eat things you'd probably hire an exterminator to get out of your yard. We dance even if there's no radio. We drink at funerals. We talk too much and laugh too loud and live too large and, frankly,we're suspicious of others who don't.

A pretty girl with butterfly clips in her dreadlocks put her hand on his arm. “You were amazing,” she told him, her voice fluting. “You have the reflexes of a striking snake. You should be a stuntman. Really, with your cheekbones, you should be an actor. A lot of people are looking for someone as pretty as you who’d do his own stunts.” Alec threw Magnus a terrified and beseeching look. Magnus took pity on him, putting a hand on the small of Alec’s back and leaning against him. His attitude and the glance he shot at the girl clearly communicated my date. “No offence,” said the girl, rapidly removing her hand so she could dig in her bag. “Let me give you my card. I work in a talent agency. You could be a star.” “He’s foreign,” Magnus told the girl. “He doesn’t have a social security number. You can’t hire him.” The girl regarded Alec’s bowed head wistfully. “That’s a shame. He could be huge. Those eyes!” “I realize he’s a knockout,” Magnus said. “But I am afraid I have to whisk him away. He is wanted by Interpol.” Alec shot him a strange look. “Interpol?” Magnus shrugged. “Knockout?” Alec said. Magnus raised an eyebrow at him. “You had to know I thought so. Why else would I agree to go on a date with you?

A NATION'S GREATNESS DEPENDS ON ITS LEADER To vastly improve your country and truly make it great again, start by choosing a better leader. Do not let the media or the establishment make you pick from the people they choose, but instead choose from those they do not pick. Pick a leader from among the people who is heart-driven, one who identifies with the common man on the street and understands what the country needs on every level. Do not pick a leader who is only money-driven and does not understand or identify with the common man, but only what corporations need on every level. Pick a peacemaker. One who unites, not divides. A cultured leader who supports the arts and true freedom of speech, not censorship. Pick a leader who will not only bail out banks and airlines, but also families from losing their homes -- or jobs due to their companies moving to other countries. Pick a leader who will fund schools, not limit spending on education and allow libraries to close. Pick a leader who chooses diplomacy over war. An honest broker in foreign relations. A leader with integrity, one who says what they mean, keeps their word and does not lie to their people. Pick a leader who is strong and confident, yet humble. Intelligent, but not sly. A leader who encourages diversity, not racism. One who understands the needs of the farmer, the teacher, the doctor, and the environmentalist -- not only the banker, the oil tycoon, the weapons developer, or the insurance and pharmaceutical lobbyist. Pick a leader who will keep jobs in your country by offering companies incentives to hire only within their borders, not one who allows corporations to outsource jobs for cheaper labor when there is a national employment crisis. Choose a leader who will invest in building bridges, not walls. Books, not weapons. Morality, not corruption. Intellectualism and wisdom, not ignorance. Stability, not fear and terror. Peace, not chaos. Love, not hate. Convergence, not segregation. Tolerance, not discrimination. Fairness, not hypocrisy. Substance, not superficiality. Character, not immaturity. Transparency, not secrecy. Justice, not lawlessness. Environmental improvement and preservation, not destruction. Truth, not lies. Most importantly, a great leader must serve the best interests of the people first, not those of multinational corporations. Human life should never be sacrificed for monetary profit. There are no exceptions. In addition, a leader should always be open to criticism, not silencing dissent. Any leader who does not tolerate criticism from the public is afraid of their dirty hands to be revealed under heavy light. And such a leader is dangerous, because they only feel secure in the darkness. Only a leader who is free from corruption welcomes scrutiny; for scrutiny allows a good leader to be an even greater leader. And lastly, pick a leader who will make their citizens proud. One who will stir the hearts of the people, so that the sons and daughters of a given nation strive to emulate their leader's greatness. Only then will a nation be truly great, when a leader inspires and produces citizens worthy of becoming future leaders, honorable decision makers and peacemakers. And in these times, a great leader must be extremely brave. Their leadership must be steered only by their conscience, not a bribe.

Fine. But if Pekka Rollins kills us all, I'm going to get Wylan's ghost to teach my ghost how to play the flute just so that I can annoy the hell out of your ghost." Brekkers lips quirked. "I'll just hire Matthias' ghost to kick your ghost's ass." "My ghost won't associate with your ghost," Matthias said primly, and then wondered if the sea air was rotting his brain.

He came back up with a brighter smile. "And I'm proven right, again! You guys should hire me for this talent I have. Mom, I bet you have a better sex life with that Garrett dude than you did with dad." "Logan!" He turned towards James. "And dad, I bet your sex life is pretty good with Analise. She strikes me as the slutty type." "Logan!" He grinned broadly. "And David…I don't know you that well, but you strike me as conservative. You're only going to be with a conservative woman, maybe one that looks exotic though. I can tell you have control issues. You don't like anyone who is wilder than you, probably why you had problems with your ex, huh? As for the current one, she's hot under the covers, but I don't know if you want her to be." He shook his head in sympathy. "You might want to take care of that.

Conduct your life in such a way that, when your train breaks down in the eve of your years, you have a warm, dry car driven by a loved one - or a hired one, it matters not - to take you home.

You're just worried they'll hire a male instructor and he'll be hotter than you.' Jace's eyebrows went up. 'Hotter than me?' 'It could happen,' Clary said. 'You know, theoretically.' 'Theoretically the planet could suddenly crack in half, leaving me on one side and you on the other side, forever, tragically parted, but I'm not worried about that either.

My father hired you to protect me," Ahmed said, "not to go off chasing men." Grandma leaned forward, keeping her eye on the Taurus. "We think this guy killed Fred." "Who's Fred?" "My uncle," I told him. "He's married to Mabel." "Ah so you're avenging a murder in the family. This is a good thing.

You draw on me again, I’ll break both your wrists, and you’ll have to hire someone to help you take a piss.

In his rearview mirror, I saw something flash in his eyes. "You want to know?" he sneered. "Let me imagine, Agha sahib. You probably lived in a big two- or three-story house with a nice backyard that your gardener filled with flowers and fruit trees. All gated, of course. Your father drove an American car. You had servants, probably Hazaras. Your parents hired workers to decorate the house for the fancy mehmanis they threw, so their friends would come over to drink and boast about their travels to Europe or America. And I would bet my first son's eyes that this is the first time you've ever worn a pakol." He grinned at me, revealing a mouthful of prematurely rotting teeth. "Am I close?" Why are you saying these things?" I said. Because you wanted to know," he spat. He pointed to an old man dressed in ragged clothes trudging down a dirt path, a large burlap pack filled with scrub grass tied to his back. "That's the real Afghanistan, Agha sahib. That's the Afghanistan I know. You? You've always been a tourist here, you just didn't know it.

No matter how good or successful you are or how clever or crafty, your business and its future are in the hands of the people you hire. To put it a bit more dramatically, the fate of your business is actually in the hands of the youngest recruit on the staff.

Jobs articulated this approach more gently in an interview with Terry Gross: “At Apple we hire people to tell us what to do, not the other way around.” And

I hired you for your attitude, and so far I’m pretty happy with my decision. But I’m not sure I can work with you until I’ve fucked this attraction out of my system.

That’s why hiring consultants doesn’t work. Part-time employees don’t work. Even working remotely should be avoided, because misalignment can creep in whenever colleagues aren’t together full-time, in the same place, every day. If you’re deciding whether to bring someone on board, the decision is binary. Ken Kesey was right: you’re either on the bus or off the bus.

You cannot have an agency that defends your property, which also has the right to violate your property rights at will. That's like hiring a bodyguard that you pay to beat you up randomly.

The earth is hiring and the pay is your legacy.

Why doesn’t the CIA hire your grandmother to interrogate terror suspects? She does a much better job than they do of getting classified information.

Before you lost your mind, how did you make a living?" "I was a hitman for the Mafia. Are you done crying yet?" "I wasn't crying! And I wish you were a hitman because, if I had money, I'd hire you right this minute to knock yourself off.

Honey, there’s not a single woman in this town who doesn’t know about Sanctuary, Land of the Bodacious Gods. Heck, me and my girlfriends want to get together and vote Mama Lo an award for her policy against hiring any man not seriously buff…Not that you’re not buff. You can certainly hold your own against the Sanctuary Hotties. But face it, haven’t you ever noticed that this place is like Hooters for women? (Sunshine) No, I can honestly say that I’ve never noticed how good-looking the men at Sanctuary are. Nor have I ever cared. (Talon)

In most cases being a good boss means hiring talented people and then getting out of their way. [...] Contrary to what I believed as a little girl, being the boss almost never involves marching around, waving your arms, and chanting, "I am the boss! I am the boss!

Why hunt the sea whip if you only meant to turn it over to Alina?” “I wasn’t hunting the sea whip. I was hunting you.” “That’s why you raised a mutiny against the Darkling?” I asked. “To get at me?” “You can’t very well mutiny on your own ship.” “Call it what you like,” I said, exasperated. “Just explain yourself.” Sturmhond leaned back and rested his elbows on the rail, surveying the deck. “As I would have explained to the Darkling had he bothered to ask—which, thankfully, he didn’t—the problem with hiring a man who sells his honor is that you can always be outbid.” I gaped at him. “You betrayed the Darkling for money?” “‘Betrayed’ seems a strong word. I hardly know the fellow.

You’re just worried they’ll hire a male instructor and he’ll be hotter than you.” Jace’s eyebrows went up. “Hotter than me?” “It could happen,” Clary said. “You know, theoretically.

It means I know you, Adrien with an e, and I know you get reckless when you're impatient. You're paying for this investigation, and I'll keep you apprised every step of the way, but if you even think about going rogue on this one, I'm turning in my fedora and you can hire some other dick." I don't want any other dick. I closed my mouth on that one—metaphorically speaking—and said, “I don't know why the hell everyone seems to think I'm so reckless—

But instead I am applying for a job as an elf. Even worse than applying is the very real possibility that I will not be hired, that I couldn't even find work as an elf. That's when you know you're a failure.

I have a very simple rule when it comes to management: hire the best people from your competitors, pay them more than they were earning, and give them bonuses and incentives based on their performance. That’s how you build a first-class operation.

They hired us over the Internet, mailed us half the cash and promised the other half after we nailed the vampire." I lowered Grief until it pointed straight at Rudy's crotch. "You two wouldn't recognize the Internet if a server fell on your heads. So give it to me straight this time, Rudy, before I lose my temper and make sure Junior grows up an only child.

So the saying is true? Money doesn’t buy happiness?” “When you’re poor, you have things to reach for. Goals that excite you. Maybe it’s a dream house or a vacation or even a meal at a restaurant on a Friday night. But the more money you have, the harder it is to find things to be excited about. You already have your dream house. You can go anywhere in the world anytime you want to. You could hire a private chef to make you every food you ever crave. People who aren’t rich think all those things are fulfilling, but they aren’t. You can fill your life with nice things, but nice things don’t fill the holes in your soul.

In job interviews they’d ask me, What’s your greatest weakness? and I’d explain that I’ll probably spend a good portion of the workday terrorized by thoughts I’m forced to think, possessed by a nameless and formless demon, so if that’s going to be an issue, you might not want to hire me.

People are interested in other people. But your unconscious is not. Or only as they might directly affect you. It’s been hired to do a very specific job. It never sleeps. It’s more faithful than God.

Don’t hire people just to fit the first job they will do; hire people you want to share your life with.

I hired a counterfeiter the other day. I told him, “As for your salary, how much you make is really up to you.” I love a business model where the employee pays the employer.

Saying you are a "Diverse" Corporation in your hiring practice and vendor relations program by only have 1 person of color represent your diversity department is and having 'Oprah' as your spokesperson, is not really 'Diverse'. It is having a 'token' person of color in that company. 1 person of 1 ethnic race does not mean she or he represents the other ethnic races who make up the population in America in that company. And an Asian person from one country versus another Asian country does not mean the same. - On Diversity by Kailin Gow

So are we stalking your ex-husband?” “I’m a licensed private investigator,” I said. “I’m licensed to stalk.” “Really?” “In most cases.” “What about this case?” “In this case,” I said. “We’re stalking the hell out of him.

Played nice while she worked things out. You’re married to a guy thirty years, you’ve got a serious investment. Gonna irritate you when he trades you in.” “I’ll keep that in mind.” “Me, I don’t hire hits.” She looked up at his mouth-watering face. “I’d give you the basic courtesy of killing you myself.

Early on I realized that I had to hire people smarter and ore qualified than I was in a number of different fields, and I had to let go of a lot of decision-making. I can't tell you how hard that is. But if you've imprinted your values on the people around you, you can dare to trust them to make the right moves.

Although botulism is one of the most toxic substances known to man, it does not work immediately on its victim. It attacks the nervous system, which takes some time. “If she doesn’t survive this poisoning, if she suffers any permanent damage, I promise the two of you that you’re as good as dead. You can hire all the protection there is in the world, but I will get to you.

Mr. Morrow, IOI owns this network..." "Of course they do!" Morrow shouted gleefully. 'The own practically everything! Including you, pretty boy! I mean did they tattoo a UPC code on your ass when they hired you to sit there and spout their corporate propaganda?

A famous philosopher (either Aristotle or Judith Krantz, I forget who) once said about being a woman in Los Angeles: If you're blonde and beautiful, you're interchangeable. If you're not, you're invisible.

Fine but if Pekka Rollins kills us all, I'm going to get Wylan's ghost to teach my ghost how to play the flute just so that I can annoy the hell out of your ghost." "I'll just hire Matthias' ghost to kick your ghost's ass." "My ghost won't associate with your ghost.

Ducks quack like a cacophony of saxophone. At least, they sound like how I play jazz. If you're looking for an elevator musician, I am FOR HIRE.

I think your greatest asset when evaluating and pursuing a career change is your self-awareness.

Your cousin Maureen just got a job at the button factory. They're probably still hiring." Helen Plum

Hiring is hard. Letting go is harder. It’s far easier to hire the right person from the start than to hire the wrong person, realize they’re a bad fit for your company, and then figure out how to let them go. When you know what you want in a new hire, the hard part gets easier. And when you know how to protect your IP, you don’t have to learn the hard lesson.

What makes anyone think that government officials are even trying to protect us? A government is not analogous to a hired security guard. Governments do not come into existence as social service organizations or as private firms seeking to please consumers in a competitive market. Instead, they are born in conquest and nourished by plunder. They are, in short, well-armed gangs intent on organized crime. Yes, rulers have sometimes come to recognize the prudence of protecting the herd they are milking and even of improving its ‘infrastructure’ until the day they decide to slaughter the young bulls, but the idea that government officials seek to promote my interests or yours is little more than propaganda—unless, of course, you happen to belong to the class of privileged tax eaters who give significant support to the government and therefore receive in return a share of the loot.

Any more bitching from the geriatric crew? What a bunch of old women. Should I hire another crewmate to change your bed diapers while I’m at it? Next time I’ll let The League have you. Vik, I’m relinquishing control back to you. (Devyn) It’s what I live for. By the way, ye organic life forms aren’t the only ones who’ve soiled themselves. Can I have a minute to attend my needs, Captain Asshole? (Vik)

Normally, the author retains copyright of their work unless he is hired or employed by some other person to create the work, in which event the employer is the owner.” “You mean to tell me Dresden held the copyright on the entire Trade Secrets series?” Iris asked. Mathew grabbed a slice of pizza and bit it in half. “I never liked that man.

And I'll have you know that if you hurt my son again, if he so much as sighs sadly over his coffee, I will hire a man, a Russian, probably, to hunt you down and rip all that shiny black hair from your head, then break your skinny arms and legs, and set you on fire, and then put you out with a hammer. And should there be children from your beastly rutting, I shall have the Russian man cut them to tiny pieces and feed them to Madame Jacob's dog. because, although he may be only a worthless, simpleminded, libertine artist, Lucien is my favorite, and I will not have him hurt. Do you understand?

Lot of folks was in there for stealing food because everybody was poor and starving, and even though White people couldn’t get your work for free, they did everything they could to avoid hiring you and paying you for it.

Choose life. Choose a job. Choose a career. Choose a family. Choose a fucking big television, Choose washing machines, cars, compact disc players, and electrical tin openers. Choose good health, low cholesterol and dental insurance. Choose fixed- interest mortgage repayments. Choose a starter home. Choose your friends. Choose leisure wear and matching luggage. Choose a three piece suite on hire purchase in a range of fucking fabrics. Choose DIY and wondering who you are on a Sunday morning. Choose sitting on that couch watching mind-numbing sprit- crushing game shows, stuffing fucking junk food into your mouth. Choose rotting away at the end of it all, pishing you last in a miserable home, nothing more than an embarrassment to the selfish, fucked-up brats you have spawned to replace yourself. Choose your future. Choose life... But why would I want to do a thing like that?

Hiring a management consulting company is an investment into the success of your business. Even if your business is the best, it can be better. And good consultants help businesses to be better.

For each full day you stick it out with the Kowalskis, you get to ask me one question.” Keri, unlike Joe, did have a poker face and she made sure it was in place while she turned his words over in her head. “When you say the Kowalskis, you mean…” “The entire family.” The dimples were about as pronounced as she’d ever seen them. “Every one of them. ”Her first thought was oh shit. Her second, to wonder if People was hiring.

Avasarala laughed at that. “True. But if he’s sending his hired killer to Earth, we—” “Wait, what?” “If Holden was—” “Forget Holden. You called me his hired killer. Is that how you guys think of me? The killer on Holden’s payroll?” Avasarala frowned. “You’re not?” “Well, mostly I’m a mechanic. But the idea that the UN has a file on me somewhere that lists me as the Rocinante’s killer? That’s kind of awesome.

So I'm sitting in that damn chair, ready to die, and I say to her, 'You're the most beautiful thing I've ever seen. I'm so damn glad you're going to kill me instead of some brainless, toothless druggie." Beckett smiled again at the memory of his almost-murder. "Then she traded the knife for her lips, and now she works for me." Beckett put his hands behind his head and flexed his giant biceps. "She won't tell me who hired her to come here. She's the deadliest person I've ever encountered. I still think she might kill me, but I can't stop looking at her.

I’ll reverse image search it.” “Oh, good thinking. Okay, hold on.” I sent it to her. She sat back down and started thumbing into her phone, and I went back to finish my food. “Found him,” Maddy said, after about forty-five seconds. I gawked. “That fast???” “The FBI should hire more women. We’re natural investigators.

Recruiting should never be outsourced. Everyone at your company should be different in the same way.

Hallie, the irony of hiring you to design the house is that you're the person I bought it for.

There is nobody in this country who got rich on his own. Nobody. You built a factory out there? Good for you. But I want to be clear: You moved your goods to market on the roads the rest of us paid for. You hired workers the rest of us paid to educate. You were safe in your factory because of police forces and fire forces that the rest of us paid for. You didn't have to worry that marauding bands would come and seize everything at your factory, and hire someone to protect against this, because of the work the rest of us did. Now look, you built a factory and it turned into something terrific, or a great idea? God bless! Keep a big hunk of it. But part of the underlying social contract is you take a hunk of that and pay forward for the next kid who comes along.

Nelson-Rees had since been hired by the National Cancer Institute to help stop the contamination problem. He would become known as a vigilante who published “HeLa Hit Lists” in Science, listing any contaminated lines he found, along with the names of researchers who’d given him the cells. He didn’t warn researchers when he found that their cells had been contaminated with HeLa; he just published their names, the equivalent of having a scarlet H pasted on your lab door.

He stole you away into the night, claiming some nonsense about the Treaty. And then everything went on as if it had never happened. It wasn’t right. None of it was right." "You went after me," I said. "You went after me -- to Prythian." "I got to the wall. I couldn't find a way through." I raised a shaking hand to my throat. "You trekked two days there and two days back-- through the winter woods?" She shrugged, looking at the sliver she'd pried from the table. "I hired that mercenary from town to bring me a week after you were taken. With the money from your pelt. She was the only one who seemed like she would believe me." "You did that -- for me?" Nesta's eyes -- my eyes, our mother's eyes -- met mine. "It wasn't right," she said again.

[you’ll acquire] A certain amount of cynicism. This business works on you. When you were in law school you had some noble idea what a lawyer should be. A champion of individual rights; a defender of the Constitution; a guardian of the oppressed; an advocate for your client’s principles. Then after you practice for six months you realize you were nothing but hired guns. Mouthpieces for sale to the highest bidder, available to anybody, any crook, any sleazebag with enough money to pay your outrageous fees. Nothing shocks you. It’s supposed to be an honorable profession, but you’ll meet so many crooked lawyers you’ll want to quit and find an honest job. Yeah Mitch, you’ll get cynical. And it’s sad, really.

One of the first things many clerks hear from RBG is that the most important job requirement is that they treat her two secretaries well. ‘There was one law clerk applicant who came to interview with me—top rating at Harvard—who treated my secretaries with disdain,’ RBG recalled. ‘As if they were just minions. So that is one very important thing—how you deal with my secretaries. They are not hired help. As I tell my clerks, ‘if push came to shove, I could do your work—but I can’t do without my secretaries.

What Dino spent most of his time doing was hiring and firing new managers. Since he ditched William Tiero three-plus years ago, he just want through these poor guys like you go through a bag of M&M's when you've got your period. Consume, and on the the next.

Who’s Beth?” Keri asked. “The bartender at your wedding.” “Oh, that’s right. How could I forget when my husband almost got thrown out of our own reception for trying to hire her like a hooker or something.” “What’s a hooker?” Bobby asked. Keri’s island tan flushed pink. “Oops.” “You put it on the end of a fishing pole, dummy,” Brian explained. Bobby frowned. “Uncle Joe tried to hire a worm?

I have explained many times that I am, by Profession, a Gambler -- not some jock-sniffing nerd or a hired human squawk-box with the brain of a one-cell animal. No. That would be your average career sportswriter -- and, more specifically, a full-time Baseball writer.

The only dream I ever had was the dream of New York itself, and for me, from the minute I touched down in this city, that was enough. It became the best teacher I ever had. If your mother is anything like mine, after all, there are a lot of important things she probably didn't teach you: how to use a vibrator; how to go to a loan shark and pull a loan at 17 percent that's due in thirty days; how to hire your first divorce attorney; what to look for in a doula (a birth coach) should you find yourself alone and pregnant. My mother never taught me how to date three people at the same time or how to interview a nanny or what to wear in an ashram in India or how to meditate. She also failed to mention crotchless underwear, how to make my first down payment on an apartment, the benefits of renting verses owning, and the difference between a slant-6 engine and a V-8 (in case I wanted to get a muscle car), not to mention how to employ a team of people to help me with my life, from trainers to hair colorists to nutritionists to shrinks. (Luckily, New York became one of many other moms I am to have in my lifetime.) So many mothers say they want their daughters to be independent, but what they really hope is that they'll find a well-compensated banker or lawyer and settle down between the ages of twenty-five and twenty-eight in Greenwich, Darien, or That Town, USA, to raise babies, do the grocery shopping, and work out in relative comfort for the rest of their lives. I know this because I employ their daughters. They raise us to think they want us to have careers, and they send us to college, but even they don't really believe women can be autonomous and take care of themselves.

There's something uncomfortable about looking at pictures of your parents at a time when they made each other happy.

You will grow and evolve because of your willingness to fail, to suck, to navigate murky waters, and to trust regardless of what happens.

Hire people who are smarter than you are—whose talents surpass yours—and give them opportunities for growth. It's the smart thing to do and it is a sign of high personal humility.

It's like when you're on hold and a recorded voice comes on telling you how much the company values you as a customer. Really? Then maybe you should hire some more support people so I don't have to wait thirty minutes to get help.

All heat drained from my face. Holy shit. I hadn’t even started my new job and already I was insulting my new boss…right after sleeping with him. I was worse than Sylvie. “So you’re—” My speech eluded me. “Jett Mayfield, the stingy SOB who just hired you.” He held out his palm.

If you want help in starting to write memoirs, you don't want to fall into the clutches of a famous writer who has been hired to teach at a writing workshop solely because of his name's ability to attract students, rather than because of any teaching skill. You should not have to grapple with someone who secretly thinks you should be writing about his life rather than your own.

So what were your favorite subjects in school?" "School?" He leaned back in his chair as though he needed the extra space to think about it. "Probably math. It always made sense. Unlike English, economics, and girls." "And exactly how do you plan on taking over the free world if you don't understand economics?" "I'll hire advisers. I'll hire you, in fact." "Okay. Let me know when your army of junior high zombies is ready.

I don't think you're heartless, Mitchell. I just think you're different from me. I take certain things seriously — like marriage and sex and... and tradition. I know you don't. That's fine. You don't have to. But I hope you understand that I do.

I hope you will be ready to own publicly, whenever you shall be called to it, that by your great and frequent urgency you prevailed on me to publish a very loose and uncorrect account of my travels, with directions to hire some young gentleman of either university to put them in order, and correct the style, as my cousin Dampier did, by my advice, in his book called “A Voyage round the world.” 

Boys or girls?” “Boys,” he said again immediately, and I blinked. “Really?” “Babe, my life, girls?” He shook his head and kept shaking it when he went on, “Your beauty, even a little of it, you give that to our baby?” He stopped shaking his head and his fingers gave me a gentle squeeze. “Fuck no. I’ll need to buy more guns and hire more men.” I giggled. “Make me boys,” he ordered. I giggled again.

Where you are now is as a result of either your choice or someone’s choice. If you neglect the ideas of choosing the ultimate things for yourself, someone will hire you by choosing the average thing for you.

There is nobody in this country who got rich on his own. Nobody. You built a factory out there—good for you. "But I want to be clear. You moved your goods to market on the roads the rest of us paid for. You hired workers that the rest of us paid to educate...Part of the underlying social contract is you take a hunk of that and pay forward for the next kid who comes along.

It used to be the role of the Fourth Estate to monitor our politicians and their donators. But the criminals got smart and decided to buy the watchdog, too. Now there is nobody watching the store, and the dog has been hired by the very criminals they are supposed to be watching.

I couldn't bear the thought of even your face here, left alone, for only the jungle to admire.” He shook his head. “Never. I'd never allow it. The only thing is to hire an artist to turn you into a figurehead for a ship, so some part of you will always be venturing out where you belong.

It is natural to want to employ your friends when you find yourself in times of need. The world is a harsh place, and your friends soften the harshness. Besides, you know them. Why depend on a stranger when you have a friend at hand? Men are more ready to repay an injury than a benefit, because gratitude is a burden and revenge a pleasure. TACITUS, c. A.D. 55-120 The problem is that you often do not know your friends as well as you imagine. Friends often agree on things in order to avoid an argument. They cover up their unpleasant qualities so as to not offend each other. They laugh extra hard at each other’s jokes. Since honesty rarely strengthens friendship, you may never know how a friend truly feels. Friends will say that they love your poetry, adore your music, envy your taste in clothes—maybe they mean it, often they do not. When you decide to hire a friend, you gradually discover the qualities he or she has kept hidden. Strangely enough, it is your act of kindness that unbalances everything. People want to feel they deserve their good fortune. The receipt of a favor can become oppressive: It means you have been chosen because you are a friend, not necessarily because you are deserving. There is almost a touch of condescension in the act of hiring friends that secretly afflicts them. The injury will come out slowly: A little more honesty, flashes of resentment and envy here and there, and before you know it your friendship fades. The more favors and gifts you supply to revive the friendship, the less gratitude you receive. Ingratitude has a long and deep history. It has demonstrated its powers for so many centuries, that it is truly amazing that people continue to underestimate them. Better to be wary. If you never expect gratitude from a friend, you will be pleasantly surprised when they do prove grateful. The problem with using or hiring friends is that it will inevitably limit your power. The friend is rarely the one who is most able to help you; and in the end, skill and competence are far more important than friendly feelings.

Maybe I could help with some of the wedding stuff, too.” Sidney laughed, then saw Vaughn frown. “ Wait — you’re being serious?” He shrugged. “Sure, why not?” “No offense, but you don’t exactly exude a ‘wedding planning’ vibe.” “And thank God for that. But I think I can manage a few tasks. How hard could it be to pick a photographer? Or a band? Just ask them if they plan to play ‘Y.M.C.A.’ or that annoying Kool and the Gang song. If they say no, they’re hired.

Empathy is a pretty word for exclusion. I’ve seen all-male all-white teams taking “empathy workshops” to see how women think. If you want to know how women would use something you’re designing, get a woman on your design team. They’re not extinct. We don’t need to study them. We can hire them!

Some of us, white and black, know how great a price has already been paid to bring into existence a new consciousness, a new people, an unprecedented nation. If we know, and do nothing, we are worse than the murderers hired in our name. If we know, then we must fight for your life as though it were our own - which it is - and render impassable with our bodies the corridor to the gas chamber. For, if they take you in the morning, they will be coming for us that night.

Reduce risk, lower your required capital, and focus on what you’re really good at—and hire others for what you are not.) This is something you should think about in any business: don’t try to do everything. You aren’t the best at everything. Find out where you have an advantage and stick to that.

The aim of the laborer should be, not to get his living, to get "a good job," but to perform well a certain work; and, even in a pecuniary sense, it would be economy for a town to pay its laborers so well that they would not feel that they were working for low ends, as for a livelihood merely, but for scientific, or even moral ends. Do not hire a man who does your work for money, but him who does it for love of it.

[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of tossing capers into just about everything but milkshakes before I came to terms with the fact that nobody really likes capers no matter what you do with them. Some people pretend to like capers, but the truth is that any dish that tastes good with capers in it tastes even better with capers not in in.

We may feel in control, but we never truly are unless we understand people. Controlling our environment is no longer about blocking the wind, it’s about knowing why the serving lady was crying last night, or why a particular guard always loses at cards. Or why your employer hired you in the first place.

In most cases being a good boss means hiring talented people and then getting out of their way. In other cases, to get the best work out of people you may have to pretend you are not their boss and let them treat someone else like the boss, and then that person whispers to you behind a fake wall and you tell them what to tell the first person. Contrary to what I believed as a little girl, being the boss almost never involves marching around, waving your arms, and chanting, “I am the boss! I am the boss!

When does Agent Briggs get back?” I asked. “He’s never going to let you work on this,” Michael told me. “Is that your way of telling me that you don’t want him to know we hacked a stolen jump drive?” I shot back. Michael snorted. “Personally, I wouldn’t mind taking out an ad in the paper or hiring a skywriter to announce that he and Locke were outsmarted by three bored teenagers.

Yes, there was racism, but there was also classism. You’re a high-powered corporate attorney. You’ve spent most of your life reviewing contracts, brokering deals, talking on the phone. That’s what you’re good at, that’s what made you rich and what allowed you to hire a plumber to fix your toilet, which allowed you to keep talking on the phone. The more work you do, the more money you make, the more peons you hire to free you up to make more money. That’s the way the world works. But one day it doesn’t. No one needs a contract reviewed or a deal brokered. What it does need is toilets fixed. And suddenly that peon is your teacher, maybe even your boss. For some, this was scarier than the living dead.

It’s unimaginable that a major bank or even a social media outfit would hire outsiders for systems-level work. In the context of the US government, however, restructuring your intelligence agencies so that your most sensitive systems were being run by somebody who didn’t really work for you was what passed for innovation.

What baseball managers did do, on occasion, beginning in the early 1980s, was hire some guy who knew how to switch on the computer. But they did this less with honest curiosity than in the spirit of a beleaguered visitor to Morocco hiring a tour guide: pay off one so that the seventy-five others will stop trying to trade you their camels for your wife. Which one you pay off is largely irrelevant.

He took a deep breath. “We came here to train, and we should train. If we just spend all the time we’re supposed to be training making out instead, they’ll quit letting me help train you at all.” “Aren’t they supposed to be hiring someone else to train me full-time anyway?” “Yes,” he said, getting up and pulling her to her feet along with him, “and I’m worried that if you get into the habit of making out with your instructors, you’ll wind up making out with him, too.” “Don’t be sexist. They could find me a female instructor.” “In that case you have my permission to make out with her, as long as I can watch.” “Nice.” Clary grinned, bending down to fold up the blanket they’d brought to sit on. “You’re just worried they’ll hire a male instructor and he’ll be hotter than you.” Jace’s eyebrows went up. “Hotter than me?” “It could happen,” Clary said. “You know, theoretically.” “Theoretically the planet could suddenly crack in half, leaving me on one side and you on the other side, forever and tragically parted, but I’m not worried about that, either. Some things,” Jace said, with his customary crooked smile, “are just too unlikely to dwell upon.

It's a ritual in which (a) the contractor explains in great detail the impossibility of the job you've asked him to do, (b) you demonstrate extreme remorse for even suggesting such a thing by withdrawing your request, and (c) he tells you he's found a way to do it, so (d) you owe him one for doing what he was hired to do in the first place.

If you have to put the disclaimer, "My opinions are my own and not my employers" on your Social Media, which means Facebook, Twitter, and even Goodreads, then you are broadcasting to your employers, clients, future clients and anyone who can hire you that you deviate much from your work persona. The truth is, to anyone looking to hire you, they look at the whole person. You are who you are at work and off work. If you use your social media in a positive way, your clients and employer will see that. If you use your social media to bully and harass people, then they will see that too. Be responsible with your Social Media. It is an extension of you. At work and off-work. - Strong by Kailin Gow

So long as the people with the power - to hire and fire you, approve or deny your loan, or write up your speeding ticket - look at you through the lens of institutionalized racism, sexism, homophobia or any other -sim they've learned form stories, videos, media and other biased individuals, a single win means nothing. We cannot effect true change alone.

You need rich people in your society not so much because in spending their money they create jobs, but because of what they have to do to get rich. I'm not talking about the trickle-down effect here. I'm not saying that if you let Henry Ford get rich, he'll hire you as a waiter at his next party. I'm saying that he'll make you a tractor to replace your horse.

Fine. But if Pekka Rollins kills us all, I’m going to get Wylan’s ghost to teach my ghost how to play the flute just so that I can annoy the hell out of your ghost.” Brekker’s lips quirked. “I’ll just hire Matthias’ ghost to kick your ghost’s ass.” “My ghost won’t associate with your ghost,” Matthias said primly, and then wondered if the sea air was rotting his brain.

Old Father Timothy offers this advice to his younger readers, included for free in the price of this memoir: conduct your life in such a way that, when you train breaks down in the eve of you years, you have a warm dry car drive by a loved one - or a hired one, it matters not - to take you home.

When you were in law school you had some noble idea of what a lawyer should be. A champion of individual rights; a defender of the Constitution; a guardian of the oppressed; an advocate for your client’s principles. Then after you practice for six months you realize we’re nothing but hired guns. Mouthpieces for sale to the highest bidder, available to anybody, any crook, any sleazebag with enough money to pay our outrageous fees. Nothing shocks you. It’s supposed to be an honorable profession, but you’ll meet so many crooked lawyers you’ll want to quit and find an honest job. Yeah, Mitch, you’ll get cynical. And it’s sad, really.

One day, as Sarita tended to the wash, Gemma played in the garden. She was a knight, you see, with a sword fashioned out of wood. Most formidable, she was, though I didn't quite know how formidable. As I sat in my study, I heard screaming from outside. I ran to see what the commotion was. Sarita called to me, wide-eyed with fear, "Oh, Mr. Doyle, look- over there!" The tiger had entered the garden and was making his way toward where our Gemma frolicked with her wooden sword. Beside me, our house servant, Raj, drew his blade so stealthily it seemed to simply appear in his hand by magic. But Sarita stayed his hand. "If you run for him with your life, you will provoke the tiger," she advised. "We must wait."... I must tell you that it was the longest moment of my life. No one dared move. No one dared draw a breath. And all the while, Gemma played on, taking no notice until the great cat was upon her. She stood and faced him. They stared at one another as if each wondered what to make of the other, as if they sensed a kindred spirit. At last, Gemma placed her sword upon the ground. "Dear tiger," she said. "You may pass if you are peaceful." The tiger looked at the sword and back at Gemma, and without a sound, it passed on, dissappearing into the jungle." ... "The tiger had gone. He did not come around a gain. But I was a man possessed. The tiger had come too close, you see. I no longer felt safe. I hired the best tracker in Bombay. We hunted for days, tracking the tiger to the mountains there. We found him taking water from a small watering hole. He looked up but he did not charge. He took no notice of us at all but continued to drink. "Sahib, let us go," the boy said. "This tiger means you no harm." He was right, of course. But we had come all that way. The gun was in my hand. The tiger was before us. I took aim and shot it dead on the spot. I sold the tiger's skin for a fortune to a man in Bombay, and he called me brave for it. But it was not courage that brought me to that; it was fear..."But you," he says, smiling with a mix of sadness and pride, "you faced the tiger and survived." ... "The time has come for me to face my tiger, to look him in the eye and see which of us survives." - Mr. Doyle

Vision’s mostly a lie anyway,” he continued. “We don’t really see anything except a few hi-res degrees where the eye focuses. Everything else is just peripheral blur, just … light and motion. Motion draws the focus. And your eyes jiggle all the time, did you know that, Keeton? Saccades, they’re called. Blurs the image, the movement’s way too fast for the brain to integrate so your eye just … shuts down between pauses. It only grabs these isolated freeze-frames, but your brain edits out the blanks and stitches an … an illusion of continuity into your head.

Today I bought a small Frosty. This may not seem significant, but the fact is: I'm lactose intolerant. Purchasing a small Frosty, then, is no different than hiring someone to beat me. No different in essence. The only difference, which may or may not be essential, is that, during my torture, I am gazing upon your beautiful employees.

She made a face and looked up at him. “I wish you would do it. Couldn’t I hire you? Indefinitely? How expensive are you?” His mouth quirked, his eyes suddenly hard and humorless. “At face value, I’m cheap. But I come with hidden costs.” Drawing closer, Phoebe hugged herself to him and laid her head against his chest. Eventually his arms lifted around her, and the pressure of his cheek came to her hair. “I’ll help you,” he said. “I’ll make sure you have whatever you need.” You’re what I need, she thought.

I've always known what you were thinking. You're squeezing that marble in your pocket and you're thinking your cattle wouldn't be at risk if it weren't for Louise. And maybe you're right. But take a hard look, son. When you see that woman working up a sweat pitching hay like a hired hand … you're looking at character. "And if we ever have another family dinner that goes like the last one did, you pay attention. I have an idea that your Louise doesn't sit still for too many insults, and I imagine she could cut someone down to size in about three sentences if she wanted to. But she sat silent while Philadelphia ridiculed and belittled her. Louise did this out of respect for you and this family. That is also character. "Maybe you really believe Wally is living your life. If so, then you haven't been honest with yourself. And you haven't taken a good hard look at the life you have. Mark my words, Max. Someday you're going to hold that marble, and it won't be a symbol of all you lost. That marble will be the gold you went to Piney Creek to find. It will be the most precious thing you own. I say this because I didn't raise any stupid sons.

It is going to be too easy for things to start feeling normal—especially if you are someone who is not directly impacted by his actions. So keep reminding yourself: This is not normal. Write it on a Post-It note and stick it on your refrigerator, hire a skywriter once a month, tattoo it on your ass. Because a Klan-backed misogynist internet troll is going to be delivering the next State of the Union address. And that is not normal. It is fucked up.

One day you’re going to get arrested, and when you do, don’t call me. I’ll tell the police to lock you up just to teach you a lesson.” Because there were some black parents who’d actually do that, not pay their kid’s bail, not hire their kid a lawyer—the ultimate tough love. But it doesn’t always work, because you’re giving the kid tough love when maybe he just needs love. You’re trying to teach him a lesson, and now that lesson is the rest of his life.

If you are a white person who would like to treat black people as equals in every way—who would like to have a set of associations with blacks that are as positive as those that you have with whites—it requires more than a simple commitment to equality. It requires that you change your life so that you are exposed to minorities on a regular basis and become comfortable with them and familiar with the best of their culture, so that when you want to meet, hire, date, or talk with a member of a minority, you aren’t betrayed by your hesitation and discomfort. Taking

Does that mean that we should never hire or promote an inexperienced manager who had not already learned to do what needs to be done in this assignment? The answer: it depends. In a start-up company where there are no processes in place to get things done, then everything that is done must be done by individual people–resources. In this circumstance, it would be risky to draft someone with no experience to do the job–because in the absence of processes that can guide people, experienced people need to lead. But in established companies where much of the guidance to employees is provided by processes, and is less dependent upon managers with detailed, hands-on experience, then it makes sense to hire or promote someone who needs to learn from experience.

the thing she enjoyed about gardening was having a garden. She liked imagining it, and she liked sitting in it when it was done. The middle bit of digging and pruning and getting sap on her paws and dirt in her fur and a crick in her back – that, she would happily do without. But you didn’t get a garden if you didn’t do the middle bit, unless you hired somebody else to do it, and then it wasn’t really yours. It would never match the garden in her head, if she did it that way.

If you’re going to build a strong culture, it’s paramount to make diversity one of your core values. This is what separates Bridgewater’s strong culture from a cult: The commitment is to promoting dissent. In hiring, instead of using similarity to gauge cultural fit, Bridgewater assesses cultural contribution.* Dalio wants people who will think independently and enrich the culture. By holding them accountable for dissenting, Dalio has fundamentally altered the way people make decisions. In a cult, core values are dogma. At Bridgewater, employees are expected to challenge the principles themselves. During training, when employees learn the principles, they’re constantly asked: Do you agree? “We have these standards that are stress tested over time, and you have to either operate by them or disagree with them and fight for better ones,” explains Zack Wieder, who works with Dalio on codifying the principles. Rather than deferring to the people with the greatest seniority or status, as was the case at Polaroid, decisions at Bridgewater are based on quality. The goal is to create an idea meritocracy, where the best ideas win. To get the best ideas on the table in the first place, you need radical transparency. Later, I’m going to challenge some of Dalio’s principles, but first I want to explain the weapons he has used to wage a war on groupthink.

So my unsolicited advice to women in the workplace is this. When faced with sexism or ageism or lookism or even really aggressive Buddhism, ask yourself the following question: “Is this person in between me and what I want to do?” If the answer is no, ignore it and move on. Your energy is better used doing your work and outpacing people that way. Then, when you’re in charge, don’t hire the people who were jerky to you.

You're not the first black woman Alex has hired to work for her family, and you probably won't be the last.' 'Okay...?' Emira sat down. She didn't mean to sound flippant, but she doubted that Kelley could really tell her anything she didn't already know. Emira had met several 'Mrs. Chamberlains' before...It wasn't that Emira didn't understand the racially charged history that Kelley was alluding to, but she couldn't help but think that if she weren't working for this Mrs. Chamberlain, she'd probably be working for another one.

MISSIONARY: Look at you! You’re just wasting your life away, lying around like that. SAMOAN: Why? What do you think I should be doing? MISSIONARY: Well, there are plenty of coconuts all around here. Why not dry some copra and sell it? SAMOAN: And why would I want to do that? MISSIONARY: You could make a lot of money. And with the money you make, you could get a drying machine, and dry copra faster, and make even more money. SAMOAN: Okay. And why would I want to do that? MISSIONARY: Well, you’d be rich. You could buy land, plant more trees, expand operations. At that point, you wouldn’t even have to do the physical work anymore, you could just hire a bunch of other people to do it for you. SAMOAN: Okay. And why would I want to do that? MISSIONARY: Well, eventually, with all that copra, land, machines, employees, with all that money—you could retire a very rich man. And then you wouldn’t have to do anything. You could just lie on the beach all day.

As I developed as a CEO, I found two key techniques to be useful in minimizing politics. 1. Hire people with the right kind of ambition. The cases that I described above might involve people who are ambitious but not necessarily inherently political. All cases are not like this. The surest way to turn your company into the political equivalent of the U.S. Senate is to hire people with the wrong kind of ambition. As defined by Andy Grove, the right kind of ambition is ambition for the company’s success with the executive’s own success only coming as a by-product of the company’s victory. The wrong kind of ambition is ambition for the executive’s personal success regardless of the company’s outcome. 2. Build strict processes for potentially political issues and do not deviate. Certain activities attract political behavior. These activities include:   Performance evaluation and compensation   Organizational design and territory   Promotions Let’s examine each case and how you might build and execute a process that insulates the company from bad behavior and politically motivated outcomes.

This is the thing: If you have the option to not think about or even consider history, whether you learned it right or not, or whether it even deserves consideration, that’s how you know you’re on board the ship that serves hors d’oeuvres and fluffs your pillows, while others are out at sea, swimming or drowning, or clinging to little inflatable rafts that they have to take turns keeping inflated, people short of breath, who’ve never even heard of the words hors d’oeuvres or fluff. Then someone from up on the yacht says, “It’s too bad those people down there are lazy, and not as smart and able as we are up here, we who have built these strong, large, stylish boats ourselves, we who float the seven seas like kings.” And then someone else on board says something like, “But your father gave you this yacht, and these are his servants who brought the hors d’oeuvres.” At which point that person gets tossed overboard by a group of hired thugs who’d been hired by the father who owned the yacht, hired for the express purpose of removing any and all agitators on the yacht to keep them from making unnecessary waves, or even referencing the father or the yacht itself. Meanwhile, the man thrown overboard begs for his life, and the people on the small inflatable rafts can’t get to him soon enough, or they don’t even try, and the yacht’s speed and weight cause an undertow. Then in whispers, while the agitator gets sucked under the yacht, private agreements are made, precautions are measured out, and everyone quietly agrees to keep on quietly agreeing to the implied rule of law and to not think about what just happened. Soon, the father, who put these things in place, is only spoken of in the form of lore, stories told to children at night, under the stars, at which point there are suddenly several fathers, noble, wise forefathers. And the boat sails on unfettered.

Over the last twelve chapters we have considered the crucial difference between servants and slaves- noting that while servants are hired, slaves are owned. Believers are not merely Christ’s hired servants; they are His slaves, belonging to Him as His possession. He is their Owner and Master, worthy of their unquestioned allegiance and absolute obedience. His Word is their final authority; His will their ultimate mandate. Having taken up their cross to follow Him, they have died to themselves and can now say with Paul, “I have been crucified with Christ; and it is no longer I who live nut Christ lives in me” (Gal. 2:20). As the apostle elsewhere explained, “[Christ] died for all, so that they who live might no longer live for themselves, but for Him who died and rose again on their behalf” (2 Cor. 5:15). In reality, all of life should be viewed from that perspective. As Christians, we are slaves of Christ. What a radical difference that truth should make in our daily lives! We no longer live for ourselves. Rather, we make it our aim to please the Master in everything.

So often," Jackaby said. "people think that when we arrive at a crossroads, we can choose only one path, but- as I have often and articulately postulated- people are stupid. We're not walking the path. We are the path. We are all of the roads and all of the intersections. Of course you can choose both." I blinked. "Also, if I hear any more nonsense about your allowing other people to decide where you're going in your own life, I will seriously reconsider your employment. You were hired for your mind, Miss Rook. I won't have an assistant incapable of thinking for herself." "Yes, sir," I said. "Thank you, sir.

Favoring specialization over intelligence is exactly wrong, especially in high tech. The world is changing so fast across every industry and endeavor that it's a given the role for which you're hiring is going to change. Yesterday's widget will be obsolete tomorrow, and hiring a specialist in such a dynamic environment can backfire. A specialist brings an inherent bias to solving problems that spawns from the very expertise that is his putative advantage, and may be threatened by a new type of solution that requires new expertise. A smart generalist doesn't have bias, so is free to survey the wide range of solutions and gravitate to the best one.

In school, failure is a bad thing. Marked by a bloody F and a parental beatdown, failure is admonished. Fail and you’re grounded! No TV, no iPad! Is it any shock that straight-A students make great employees while the C-students are the guys hiring them? The A-students do as they’re told, follow rules unquestioningly and stay within the lines. Meanwhile, C-student and future billionaire Johnny is a ninth grader’s newest BFF—he’s underneath the bleachers selling his older brother’s Playboys at twenty-five dollars a pop.

It is not that the average is never useful. Averages have their place. If you’re comparing two different groups of people, like comparing the performance of Chilean pilots with French pilots—as opposed to comparing two individuals from each of those groups—then the average can be useful. But the moment you need a pilot, or a plumber, or a doctor, the moment you need to teach this child or decide whether to hire that employee—the moment you need to make a decision about any individual—the average is useless. Worse than useless, in fact, because it creates the illusion of knowledge, when in fact the average disguises what is most important about an individual.

The trick to realize that the boys who talk so much about being rejected that it seems like the’re proud of it aren’t necessarily sweeter or more sensitive than the Bababooey-spouting frat bullies who line up at clubs like SkyBar to run game on girls they want to date rape. There are plenty of nerds who fear women and aren’t sensitive, despite their marketing; they just dislike women in a new, exciting way. Timid racists aren’t sensitive because they lock their car doors when they see a black person on the street. They’re just too scared to get out of the car and shout the “N” word. Fear can be the result of admiration, or it can be a symptom of contempt. When I see squeamish guys passing over qualified women when they’re hiring for a job, or becoming tongue tied when a girl crashes their all-boy conversation at a party, I don’t give them credit for being awestruck. They’re reacting to the intimidating female as an intruder, an alien, and somebody they can’t relate to. It’s not a compliment to be made invisible.

Who gave you the right to say all this?" "You did." "Well, go on." "Do you wish the rest?" "Go on." "I think it hurts you to know that you've made me suffer. You wish you hadn't. And yet there's something that frightens you more. The knowledge that I haven't suffered at all." "Go on." "The knowledge that I'm neither kind nor generous now, but simply indifferent. It frightens you, because you know that things like the Stoddard Temple always require payment--and you see that I'm not paying for it. You were astonished that I accepted this commission. Do you think my acceptance required courage? You needed far greater courage to hire me. You see, this is what I think of the Stoddard Temple. I'm through with it. You're not.

A’ight, so what do you think it means?” “You don’t know?” I ask. “I know. I wanna hear what YOU think.” Here he goes. Picking my brain. “Khalil said it’s about what society feeds us as youth and how it comes back and bites them later,” I say. “I think it’s about more than youth though. I think it’s about us, period.” “Us who?” he asks. “Black people, minorities, poor people. Everybody at the bottom in society.” “The oppressed,” says Daddy. “Yeah. We’re the ones who get the short end of the stick, but we’re the ones they fear the most. That’s why the government targeted the Black Panthers, right? Because they were scared of the Panthers?” “Uh-huh,” Daddy says. “The Panthers educated and empowered the people. That tactic of empowering the oppressed goes even further back than the Panthers though. Name one.” Is he serious? He always makes me think. This one takes me a second. “The slave rebellion of 1831,” I say. “Nat Turner empowered and educated other slaves, and it led to one of the biggest slave revolts in history.” “A’ight, a’ight. You on it.” He gives me dap. “So, what’s the hate they’re giving the ‘little infants’ in today’s society?” “Racism?” “You gotta get a li’l more detailed than that. Think ’bout Khalil and his whole situation. Before he died.” “He was a drug dealer.” It hurts to say that. “And possibly a gang member.” “Why was he a drug dealer? Why are so many people in our neighborhood drug dealers?” I remember what Khalil said—he got tired of choosing between lights and food. “They need money,” I say. “And they don’t have a lot of other ways to get it.” “Right. Lack of opportunities,” Daddy says. “Corporate America don’t bring jobs to our communities, and they damn sure ain’t quick to hire us. Then, shit, even if you do have a high school diploma, so many of the schools in our neighborhoods don’t prepare us well enough. That’s why when your momma talked about sending you and your brothers to Williamson, I agreed. Our schools don’t get the resources to equip you like Williamson does. It’s easier to find some crack than it is to find a good school around here. “Now, think ’bout this,” he says. “How did the drugs even get in our neighborhood? This is a multibillion-dollar industry we talking ’bout, baby. That shit is flown into our communities, but I don’t know anybody with a private jet. Do you?” “No.” “Exactly. Drugs come from somewhere, and they’re destroying our community,” he says. “You got folks like Brenda, who think they need them to survive, and then you got the Khalils, who think they need to sell them to survive. The Brendas can’t get jobs unless they’re clean, and they can’t pay for rehab unless they got jobs. When the Khalils get arrested for selling drugs, they either spend most of their life in prison, another billion-dollar industry, or they have a hard time getting a real job and probably start selling drugs again. That’s the hate they’re giving us, baby, a system designed against us. That’s Thug Life.

It was nice to hear someone familiar. 'How have you been?' Hazel cleared her throat. 'So I need to start networking a little, as they say. Do you have the phone number of anyone who might be looking to hire some help?' 'I don't have a phone,' Liver answered. Hazel felt her pulse speed up. 'No phone? Of any kind?' Her voice was nearly cracking with excitement. 'So how do people get ahold of you? Your family? Your friends?' 'I've succumbed to neither affliction,' he answered. 'What about women?' she asked, admittedly changing her voice to be a little flirtatious. Hazel decided she'd misjudged him. Anyone getting through life without a phone had skills she wanted to acquire. Rare capabilities that attracted the new Hazel. 'I just meet women in this bar. Mainly they use me to help them reach bottom. I'm like a brick they grab onto midair. Sleeping with me helps them admit their lives have become unmanageable. They realize they want and deserve something more, and then their recovery process can begin. I get laid in the meantime. Win-win.

ONCE UPON A time there was a king who had three beautiful daughters. As he grew old, he began to wonder which should inherit the kingdom, since none had married and he had no heir. The king decided to ask his daughters to demonstrate their love for him. To the eldest princess he said, “Tell me how you love me.” She loved him as much as all the treasure in the kingdom. To the middle princess he said, “Tell me how you love me.” She loved him with the strength of iron. To the youngest princess he said, “Tell me how you love me.” This youngest princess thought for a long time before answering. Finally she said she loved him as meat loves salt. “Then you do not love me at all,” the king said. He threw his daughter from the castle and had the bridge drawn up behind her so that she could not return. Now, this youngest princess goes into the forest with not so much as a coat or a loaf of bread. She wanders through a hard winter, taking shelter beneath trees. She arrives at an inn and gets hired as assistant to the cook. As the days and weeks go by, the princess learns the ways of the kitchen. Eventually she surpasses her employer in skill and her food is known throughout the land. Years pass, and the eldest princess comes to be married. For the festivities, the cook from the inn makes the wedding meal. Finally a large roast pig is served. It is the king’s favorite dish, but this time it has been cooked with no salt. The king tastes it. Tastes it again. “Who would dare to serve such an ill-cooked roast at the future queen’s wedding?” he cries. The princess-cook appears before her father, but she is so changed he does not recognize her. “I would not serve you salt, Your Majesty,” she explains. “For did you not exile your youngest daughter for saying that it was of value?” At her words, the king realizes that not only is she his daughter—she is, in fact, the daughter who loves him best. And what then? The eldest daughter and the middle sister have been living with the king all this time. One has been in favor one week, the other the next. They have been driven apart by their father’s constant comparisons. Now the youngest has returned, the king yanks the kingdom from his eldest, who has just been married. She is not to be queen after all. The elder sisters rage. At first, the youngest basks in fatherly love. Before long, however, she realizes the king is demented and power-mad. She is to be queen, but she is also stuck tending to a crazy old tyrant for the rest of her days. She will not leave him, no matter how sick he becomes. Does she stay because she loves him as meat loves salt? Or does she stay because he has now promised her the kingdom? It is hard for her to tell the difference.

It's so easy to bang on about what we're so against, but few live in the boldness of what they're for. Imagine all of the wild and free energies you could put towards your work if you didn't spend so much on trying to figure out why others don't see what you see. Imagine all of the possibilities that your energy could generate if you didn't try to get every single person on your page. You could be in the YES of your work, and the YES of everything you teach and share. You can live in the YES of a big, global awakening with as many people as possible who want to share your light. But you cannot live like that if you are wronging those who are not living on your latitude right now.

His goal was to be vigilant against " the bozo explosion" that leads to a company's being larded with second rate talent: For most things in life, the range between best and average is 30% or so. The best airplane flight, the best meal, they may be 30% better than your average one. What I saw with Woz was somebody who was fifty times better than the average engineer. He could have meetings in his head. The Mac team was an attempt to build a whole team like that, A players. People said they wouldn't get along, they'd hate working with each other. But I realized that A players like to work with A players, they just didn't like working with C players. At Pixar, it was a whole company of A players. When I got back to Apple, that's what I decided to try to do. You need to have a collaborative hiring process. When we hire someone, even if they're going to be in marketing, I will have them talk to the design folks and the engineers. My role model was J. Robert Oppenheimer. I read about the type of people he sought for the atom bomb project. I wasn't nearly as good as he was, but that's what I aspired to do.

My unsolicited advice to women in the workplace is this. When faced with sexism or ageism or lookism or even really aggressive Buddhism, ask yourself the following question: “Is this person in between me and what I want to do? If the answer is no, ignore it and move on. Your energy is better used doing your work and outpacing people that way. Then, when you’re in charge, don’t hire the people who were jerky to you. If the answer is yes, you have a more difficult road ahead of you. I suggest you model your strategy after the old Sesame Street film piece, "Over! Under! Through!” (If you’re under forty, you might not remember this film. It taught the concepts of, “over,” and “under,” and “through” by filming toddlers crawling around an abandoned construction site. They don’t show it anymore because someone has since realized that’s nuts.) If your boss is a jerk, try to find someone above or around your boss who is not a jerk. If you’re lucky, your workplace will have a neutral proving ground- like the rifle range or a car sales total board of the SNL read-through. If so, focus on that. Again, don’t waste your energy trying to educate or change opinions. Go “Over! Under! Through!” and opinions will change organically when you’re the boss. Or they won’t. Who cares? Do your thing and don’t care if they like it.

There is nobody in this country who got rich on his own. Nobody. You built a factory out there? Good for you. But I want to be clear: You moved your goods to market on the roads the rest of us paid for. You hired workers the rest of us paid to educate. You were safe in your factory because of police forces and fire forces that the rest of us paid for. You didn’t have to worry that marauding bands would come and seize everything at your factory, and hire someone to protect against this, because of the work the rest of us did. Now look, you built a factory and it turned into something terrific, or a great idea? God bless! Keep a big hunk of it. But part of the underlying social contract is you take a hunk of that and pay forward for the next kid who comes along.

I thought I should call a matchmaker. For me, this seemed like a radical step. It never occurred to me to hire a matchmaker when I was younger because I always believed I'd meet a man on my own. He'd be sitting next to me on an airplane, waiting in line behind me at the dry cleaner, working in the same office attending the same party, hanging out at the same coffeehouse. It seemed ridiculous now, when I thought about the odds of this happening. After all, we don't subject other important aspects of out lives to pure chance. When you want to get a job you don't just hang out in the lobbies of office buildings, hoping an employer will strike up a conversation with you. When you want to buy a house, you don't walk aimlessly from neighborhood to neighborhood on your own, hoping to spot a house that happens to be for sale, matches your personal taste and contains the appropriate number of bedrooms and bathrooms. That's too random. If that's your only method of house hunting, you might end up homeless. So you hire a real estate broker to show you the potential homes that meet your needs. By the same token, why not hire a matchmaker to show you potential partners?

A book is good company. It is full of conversation without loquacity. It comes to your longing with full instruction, but pursues you never. It is not offended at your absent-mindedness, nor jealous if you turn to other pleasures, of leaf, or dress, or mineral, or even of books. It silently serves the soul without recompense, not even for the hire of love. And yet more noble, it seems to pass from itself, and to enter the memory, and to hover in a silvery transfiguration there, until the outward book is but a body, and its soul and spirit are flown to you, and possess your memory like a spirit. And while some books, like steps, are left behind us by the very help which they yield us, and serve only our childhood, or early life, some others go with us in mute fidelity to the end of life, a recreation for fatigue, an instruction for our sober hours, and a solace for our sickness or sorrow. Except the great out-doors, nothing that has no life of its own gives so much life to you.

Massachusetts senator Elizabeth Warren put it eloquently: “There is nobody in this country who got rich on his own. Nobody. You built a factory out there, good for you. But, I want to be clear: you moved your goods to market on the roads the rest of us paid for. You hired workers the rest of us paid to educate. You were safe in your factory because of police forces and fire forces that the rest of us paid for. You didn’t have to worry that marauding bands would come and seize everything at your factory and hire someone to protect against this because of the work the rest of us did. Now look, you built a factory and it turned into something terrific or a great idea. God bless. Keep a big hunk of it. But part of the underlying social contract is you take a hunk of that and pay forward for the next kid who comes along.

Israel, and you who call yourself Israel, the Church that calls itself Israel, and the revolt that calls itself Israel, and every nation chosen to be a nation – none of these lands is yours, all of you are thieves of holiness, all of you at war with Mercy. Who will say it? Will America say, We have stolen it, or France step down? Will Russia confess, or Poland say, We have sinned? All bloated on their scraps of destiny, all swaggering in the immunity of superstition. Ishmael, who was saved in the wilderness, and given shade in the desert, and a deadly treasure under you: has Mercy made you wise? Will Ishmael declare, We are in debt forever? Therefore the lands belong to none of you, the borders do not hold, the Law will never serve the lawless. To every people the land is given on condition. Perceived or not, there is a covenant, beyond the constitution, beyond sovereign guarantee, beyond the nation’s sweetest dreams of itself. The Covenant is broken, the condition is dishonoured, have you not noticed that the world has been taken away? You have no place, you will wander through yourselves from generation to generation without a thread. Therefore you rule over chaos, you hoist your flags with no authority, and the heart that is still alive hates you, and the remnant of Mercy is ashamed to look at you. You decompose behind your flimsy armour, your stench alarms you, your panic strikes at love. The land is not yours, the land has been taken back, your shrines fall through empty air, your tablets are quickly revised, and you bow down in hell beside your hired torturers, and still you count your battalions and crank out your marching songs. Your righteous enemy is listening. He hears your anthem full of blood and vanity, and your children singing to themselves. He has overturned the vehicle of nationhood, he has spilled the precious cargo, and every nation he has taken back. Because you are swollen with your little time. Because you do not wrestle with your angel. Because you dare to live without God. Because your cowardice has led you to believe that the victor does not limp.

And just what do you think that would do to incentive?” “You mean fright about not getting enough to eat, about not being able to pay the doctor, about not being able to give your family nice clothes, a safe, cheerful, comfortable place to live, a decent education, and a few good times? You mean shame about not knowing where the Money River is?” “The what?” “The Money River, where the wealth of the nation flows. We were born on the banks of it—and so were most of the mediocre people we grew up with, went to private schools with, sailed and played tennis with. We can slurp from that mighty river to our hearts’ content. And we even take slurping lessons, so we can slurp more efficiently.” “Slurping lessons?” “From lawyers! From tax consultants! From customers’ men! We’re born close enough to the river to drown ourselves and the next ten generations in wealth, simply using dippers and buckets. But we still hire the experts to teach us the use of aqueducts, dams, reservoirs, siphons, bucket brigades, and the Archimedes’ screw. And our teachers in turn become rich, and their children become buyers of lessons in slurping.” “I wasn’t aware that I slurped.” Eliot was fleetingly heartless, for he was thinking angrily in the abstract. “Born slurpers never are. And they can’t imagine what the poor people are talking about when they say they hear somebody slurping. They don’t even know what it means when somebody mentions the Money River. When one of us claims that there is no such thing as the Money River I think to myself, ‘My gosh, but that’s a dishonest and tasteless thing to say.

Story time. In September of 1869, there was a terrible fire at the Avondale coal mine near Plymouth, Pennsylvania. Over 100 coal miners lost their lives. Horrific conditions and safety standards were blamed for the disaster. It wasn’t the first accident. Hundreds of miners died in these mines every year. And those that didn’t, lived in squalor. Children as young as eight worked day in and out. They broke their bodies and gave their lives for nothing but scraps. That day of the fire, as thousands of workers and family members gathered outside the mine to watch the bodies of their friends and loved ones brought to the surface, a man named John Siney stood atop one of the carts and shouted to the crowd: Men, if you must die with your boots on, die for your families, your homes, your country, but do not longer consent to die, like rats in a trap, for those who have no more interest in you than in the pick you dig with. That day, thousands of coal miners came together to unionize. That organization, the Workingmen’s Benevolent Association, managed to fight, for a few years at least, to raise safety standards for the mines by calling strikes and attempting to force safety legislation. ... Until 1875, when the union was obliterated by the mine owners. Why was the union broken so easily? Because they were out in the open. They were playing by the rules. How can you win a deliberately unfair game when the rules are written by your opponent? The answer is you can’t. You will never win. Not as long as you follow their arbitrary guidelines. This is a new lesson to me. She’s been teaching me so many things, about who I am. About what I am. What I really am. About what must be done. Anyway, during this same time, it is alleged a separate, more militant group of individuals had formed in secret. The Molly Maguires. Named after a widow in Ireland who fought against predatory landlords, the coal workers of Pennsylvania became something a little more proactive, supposedly assassinating over two dozen coal mine supervisors and managers. ... Until Pinkerton agents, hired by the same mine owners, infiltrated the group and discovered their identities. Several of the alleged Mollies ended up publicly hanged. Others disappeared. You get the picture. So, that’s another type of secret society. The yeah-we’re-terrorists-but-we-strongly-feel-we’re-justified-and-fuck-you-if-you-don’t-agree society. So, what’s the moral of this little history lesson? This sort of thing happens all day, every day across the universe. It happens in Big Ways, and it happens in little ways, too. The strong stomp on the weak. The weak fight back, usually within the boundaries of the rat trap they find themselves confined. They almost always remain firmly stomped. But sometimes, the weak gather in secret. They make plans. They work outside the system to effect change. Like the Mollies, they usually end up just as stomped as everyone else. But that’s just life. At least they fucking tried. They died with their boots on, as much as I hate that expression. They died with their boots on for their people, their family, not for some rich, nameless organization that gives no shits whether they live or die. Or go extinct. Or are trapped for a millennia after they’re done being used. In my opinion, that’s the only type of society that’s worth joining, worth fighting for. Sure, you’re probably gonna die. But if you find yourself in such a position where such an organization is necessary, what do you have to lose? How can you look at yourself if you don’t do everything you can? And that brings us to the door you’re standing in front of right now. What does all this have to do with what you’re going to find on the other side? Nothing!

To be yourself is in many ways, is to be inconvenient to others. Only placaters and appeasers get along with other people all the time and that's not really getting along with anyone. That's just self erasure. To be alive, to be in a relationship is to constantly court inconvenience to others and out of that inconvenience can come enormous growth. I simply work as an imperasist. Empiricism comes first. So, I speak things that are inconvenient to others but, true for me. I observe their response. It's incredibly easy to find out the truth in your relationships. All you do is speak the truth. You speak the truth about what's on your mind to those around you and their true natures will be revealed in about 5 seconds. You have honesty in your relationships. You speak the truth about your experience, thought's, and feelings in your relationships and then you do not control how other people respond. Your as honest as can be and you simply observe how they respond. It's like that spray you use to see the lasers in the room. Honesty reveals everything. OK So, if these people constantly sacrifice my happiness, security, and mental health for the sake of their petty emotional selfish needs then I could choose to stay in those relationships if I want. I mean, I could choose to continue to hire an employee who steals from me everyday. I just have to be aware that he's stealing from me everyday.

New Rule: Now that liberals have taken back the word "liberal," they also have to take back the word "elite." By now you've heard the constant right-wing attacks on the "elite media," and the "liberal elite." Who may or may not be part of the "Washington elite." A subset of the "East Coast elite." Which is overly influenced by the "Hollywood elite." So basically, unless you're a shit-kicker from Kansas, you're with the terrorists. If you played a drinking game where you did a shot every time Rush Limbaugh attacked someone for being "elite," you'd be almost as wasted as Rush Limbaugh. I don't get it: In other fields--outside of government--elite is a good thing, like an elite fighting force. Tiger Woods is an elite golfer. If I need brain surgery, I'd like an elite doctor. But in politics, elite is bad--the elite aren't down-to-earth and accessible like you and me and President Shit-for-Brains. Which is fine, except that whenever there's a Bush administration scandal, it always traces back to some incompetent political hack appointment, and you think to yourself, "Where are they getting these screwups from?" Well, now we know: from Pat Robertson. I'm not kidding. Take Monica Goodling, who before she resigned last week because she's smack in the middle of the U.S. attorneys scandal, was the third-ranking official in the Justice Department of the United States. She's thirty-three, and though she never even worked as a prosecutor, was tasked with overseeing the job performance of all ninety-three U.S. attorneys. How do you get to the top that fast? Harvard? Princeton? No, Goodling did her undergraduate work at Messiah College--you know, home of the "Fighting Christies"--and then went on to attend Pat Robertson's law school. Yes, Pat Robertson, the man who said the presence of gay people at Disney World would cause "earthquakes, tornadoes, and possibly a meteor," has a law school. And what kid wouldn't want to attend? It's three years, and you have to read only one book. U.S. News & World Report, which does the definitive ranking of colleges, lists Regent as a tier-four school, which is the lowest score it gives. It's not a hard school to get into. You have to renounce Satan and draw a pirate on a matchbook. This is for the people who couldn't get into the University of Phoenix. Now, would you care to guess how many graduates of this televangelist diploma mill work in the Bush administration? On hundred fifty. And you wonder why things are so messed up? We're talking about a top Justice Department official who went to a college founded by a TV host. Would you send your daughter to Maury Povich U? And if you did, would you expect her to get a job at the White House? In two hundred years, we've gone from "we the people" to "up with people." From the best and brightest to dumb and dumber. And where better to find people dumb enough to believe in George Bush than Pat Robertson's law school? The problem here in America isn't that the country is being run by elites. It's that it's being run by a bunch of hayseeds. And by the way, the lawyer Monica Goodling hired to keep her ass out of jail went to a real law school.

Waste of time," said the leper. "There's a dozen or more beggars who come here every day, pretending to be cripples, hiring themselves out to the holy men. A couple of drachmas and they'll swear they've been crippled or blind for years then stage a bloody miraculous recovery. Holy men? Healers? Don't make me laugh." "But this man is different," said Christ. "I remember him," said the blind man. "Jesus. He come here on the sabbath, like a fool. The priests wouldn't let him heal anyone on sabbath. He should've known that." "But he did heal someone," said the lame man. "Old Hiram. You remember that. He told him to take up his bed and walk." "Bloody rubbish," said the blind man. "Hiram went as far as the temple gate, then he lay down and went on begging. Old Sarah told me. He said what was the use of taking his living away? Begging was the only thing he knew how to do. You and your blether about goodness," he said, turning to Christ, "where's the goodness in throwing an old man out into the street without a trade, without a home, without a penny? Eh? That Jesus is asking too much of people." "But he was good," said the lame man. "I don't care what you say. You could feel it, you could see it in his eyes." "I never saw it," said the blind man.

That’s one small example, of a thousand that might happen over the course of an evening, of how a trusting team operates. And it’s why hiring is such a sobering responsibility. Because when you’re hiring, you’re hiring not only the people who are going to represent and support you, but the people who are going to represent and support the team already working for you. Morale is fickle, and even one individual can have an outsize and asymmetrical impact on the team, in either direction. Bring in someone who’s optimistic and enthusiastic and really cares, and they can inspire those around them to care more and do better. Hire someone lazy, and it means your best team members will be punished for their excellence, picking up the slack so the overall quality doesn’t drop. At the end of the day, the best way to respect and reward the A players on your team is to surround them with other A players. This is how you attract more A players. And it means you must invest as much energy into hiring as you expect the team to invest in their jobs. You cannot expect someone to keep giving all of themselves if you put someone alongside them who isn’t willing to do the same. You need to be as unreasonable in how you build your team as you are in how you build your product or experience. It’s also why you’ve got to hire slow. It’s so dreadful to be shorthanded that managers tend to rush in and find a body to fill the void. I know what it’s like to think, We need someone so desperately—how bad could this person be?

So my unsolicited advice to women in the workplace is this. When faced with sexism or ageism or lookism or even really aggressive Buddhism, ask yourself the following question: “Is this person in between me and what I want to do?” If the answer is no, ignore it and move on. Your energy is better used doing your work and outpacing people that way. Then, when you’re in charge, don’t hire the people who were jerky to you. If the answer is yes, you have a more difficult road ahead of you. I suggest you model your strategy after the old Sesame Street film piece “Over! Under! Through!” (If you’re under forty you might not remember this film. It taught the concepts of “over,” “under,” and “through” by filming toddlers crawling around an abandoned construction site. They don’t show it anymore because someone has since realized that’s nuts.) If your boss is a jerk, try to find someone above or around your boss who is not a jerk.* If you’re lucky, your workplace will have a neutral proving ground—like the rifle range or the car sales total board or the SNL read-through. If so, focus on that. Again, don’t waste your energy trying to educate or change opinions. Go “Over! Under! Through!” and opinions will change organically when you’re the boss. Or they won’t. Who cares? Do your thing and don’t care if they like it.

What happened? Stan repeats. To us? To the country? What happened when childhood ends in Dealey Plaza, in Memphis, in the kitchen of the Ambassador, your belief your hope your trust lying in a pool of blood again? Fifty-five thousand of your brothers dead in Vietnam, a million Vietnamese, photos of naked napalmed children running down a dirt road, Kent State, Soviet tanks roll into Prague so you turn on drop out you know you can't reinvent the country but maybe you reimagine yourself you believe you really believe that you can that you can create a world of your own and then you lower that expectation to just a piece of ground to make a stand on but then you learn that piece of ground costs money that you don't have. What happened? Altamont, Charlie Manson, Sharon Tate, Son of Sam, Mark Chapman we saw a dream turn into a nightmare we saw love and peace turn into endless war and violence our idealism into realism our realism into cynicism our cynicism into apathy our apathy into selfishness our selfishness into greed and then greed was good and we Had babies, Ben, we had you and we had hopes but we also had fears we created nests that became bunkers we made our houses baby-safe and we bought car seats and organic apple juice and hired multilingual nannies and paid tuition to private schools out of love but also out of fear. What happened? You start by trying to create a new world and then you find yourself just wanting to add a bottle to your cellar, a few extra feet to the sunroom, you see yourself aging and wonder if you've put enough away for that and suddenly you realize that you're frightened of the years ahead of you what Happened? Watergate Irangate Contragate scandals and corruption all around you and you never think you'll become corrupt but time corrupts you, corrupts as surely as gravity and erosion, wears you down wears you out I think, son, that the country was like that, just tired, just worn out by assassinations, wars, scandals, by Ronald Reagan, Bush the First selling cocaine to fund terrorists, a war to protect cheap gas, Bill Clinton and realpolitik and jism on dresses while insane fanatics plotted and Bush the Second and his handlers, a frat boy run by evil old men and then you turn on the TV one morning and those towers are coming down and the war has come home what Happened? Afghanistan and Iraq the sheer madness the killing the bombing the missiles the death you are back in Vietnam again and I could blame it all on that but at the end of the day at the end of the day we are responsible for ourselves. We got tired, we got old we gave up our dreams we taught ourselves to scorn ourselves to despise our youthful idealism we sold ourselves cheap we aren't Who we wanted to be.

were listening to Tupac right before . . . you know.” “A’ight, so what do you think it means?” “You don’t know?” I ask. “I know. I wanna hear what you think.” Here he goes. Picking my brain. “Khalil said it’s about what society feeds us as youth and how it comes back and bites them later,” I say. “I think it’s about more than youth though. I think it’s about us, period.” “Us who?” he asks. “Black people, minorities, poor people. Everybody at the bottom in society.” “The oppressed,” says Daddy. “Yeah. We’re the ones who get the short end of the stick, but we’re the ones they fear the most. That’s why the government targeted the Black Panthers, right? Because they were scared of the Panthers?” “Uh-huh,” Daddy says. “The Panthers educated and empowered the people. That tactic of empowering the oppressed goes even further back than the Panthers though. Name one.” Is he serious? He always makes me think. This one takes me a second. “The slave rebellion of 1831,” I say. “Nat Turner empowered and educated other slaves, and it led to one of the biggest slave revolts in history.” “A’ight, a’ight. You on it.” He gives me dap. “So, what’s the hate they’re giving the ‘little infants’ in today’s society?” “Racism?” “You gotta get a li’l more detailed than that. Think ’bout Khalil and his whole situation. Before he died.” “He was a drug dealer.” It hurts to say that. “And possibly a gang member.” “Why was he a drug dealer? Why are so many people in our neighborhood drug dealers?” I remember what Khalil said—he got tired of choosing between lights and food. “They need money,” I say. “And they don’t have a lot of other ways to get it.” “Right. Lack of opportunities,” Daddy says. “Corporate America don’t bring jobs to our communities, and they damn sure ain’t quick to hire us. Then, shit, even if you do have a high school diploma, so many of the schools in our neighborhoods don’t prepare us well enough. That’s why when your momma talked about sending you and your brothers to Williamson, I agreed. Our schools don’t get the resources to equip you like Williamson does. It’s easier to find some crack than it is to find a good school around here.

This is the thing: if you have the option to not think about or even consider history, whether you learned it right or not, or whether it even deserves consideration, that's how you know you're on board the ship that serves hors d'oeuvres and fluffs your pillows, while others are out at sea, swimming or drowning, or clinging to little inflatable rafts that they have to take turns keeping inflated, people short of breath, who've never even heard of the words hors d'oeuvres of fluff. Then someone from up on the yacht says, "It's too bad those people down there are lazy, and not as smart and able as we are up here, we who have built these strong, large, stylish boats ourselves, we who float the seven seas like kings." And then someone else on board says something like, "But your father gave you this yacht, and these are his servants who brought the hors d'oeuvres." At which point that person gets tossed overboard by a group of hired thugs who'd been hired by the father who owned the yacht, hired for the express purpose of removing any and all agitators on the yacht to keep them from making unnecessary waves, or even referencing the father or the yacht itself. Meanwhile, the man thrown overboard begs for his life and the people on the small inflatable rafts can't get to him soon enough, or they don't even try, and the yacht's speed and weight cause and undertow. Then in whispers, while the agitator gets sucked under the yacht, private agreements are made, precautions are measured out, and everyone quietly agrees to keep on quietly agreeing to the implied rule of law and to not think about what just happened. Soon, the father, who put these things in place, is only spoken of in the form of lore, stories told to children at night, under the stars, at which point there are suddenly several fathers, noble, wise forefather. And the boat sails on unfettered.

Much of what it takes to succeed in school, at work, and in one’s community consists of cultural habits acquired by adaptation to the social environment. Such cultural adaptations are known as “cultural capital.” Segregation leads social groups to form different codes of conduct and communication. Some habits that help individuals in intensely segregated, disadvantaged environments undermine their ability to succeed in integrated, more advantaged environments. At Strive, a job training organization, Gyasi Headen teaches young black and Latino men how to drop their “game face” at work. The “game face” is the angry, menacing demeanor these men adopt to ward off attacks in their crime-ridden, segregated neighborhoods. As one trainee described it, it is the face you wear “at 12 o’clock at night, you’re in the ‘hood and they’re going to try to get you.”102 But the habit may freeze it into place, frightening people from outside the ghetto, who mistake the defensive posture for an aggressive one. It may be so entrenched that black men may be unaware that they are glowering at others. This reduces their chance of getting hired. The “game face” is a form of cultural capital that circulates in segregated underclass communities, helping its members survive. Outside these communities, it burdens its possessors with severe disadvantages. Urban ethnographer Elijah Anderson highlights the cruel dilemma this poses for ghetto residents who aspire to mainstream values and seek responsible positions in mainstream society.103 If they manifest their “decent” values in their neighborhoods, they become targets for merciless harassment by those committed to “street” values, who win esteem from their peers by demonstrating their ability and willingness to insult and physically intimidate others with impunity. To protect themselves against their tormentors, and to gain esteem among their peers, they adopt the game face, wear “gangster” clothing, and engage in the posturing style that signals that they are “bad.” This survival strategy makes them pariahs in the wider community. Police target them for questioning, searches, and arrests.104 Store owners refuse to serve them, or serve them brusquely, while shadowing them to make sure they are not shoplifting. Employers refuse to employ them.105 Or they employ them in inferior, segregated jobs. A restaurant owner may hire blacks as dishwashers, but not as wait staff, where they could earn tips.

I can get through to the embassy,” said Inej, “if Nina will write the message.” “The streets are closed down by barricades,” protested Wylan. “But not the rooftops,” Inej replied. “Inej,” said Nina. “Don’t you think you should tell them a bit more about your new friend?” “Yeah,” said Jesper. “Who’s this new acquaintance who poked a bunch of holes in you?” Inej glanced through the window. “There’s a new player on the field, a mercenary hired by Pekka Rollins.” “You were defeated in single combat?” Matthias asked in surprise. He had seen the Wraith fight. It would be no small thing to best her. “Mercenary is a little bit of an understatement,” said Nina. “She followed Inej onto the high wire and then threw knives at her.” “Not knives, exactly,” said Inej. “Pointy death doilies?” Inej rose from the sill. She reached into her pocket and let a pile of what looked like small silver suns clatter onto the table. Kaz leaned forward and picked one up. “Who is she?” “Her name is Dunyasha,” Inej said. “She called herself the White Blade and a variety of other things. She’s very good.” “How good?” asked Kaz. “Better than me.” “I’ve heard of her,” said Matthias. “Her name came up in an intelligence report the drüskelle gathered on Ravka.” “Ravka?” Inej said. “She said she was trained in Ahmrat Jen.” “She claims she has Lantsov blood and that she’s a contender for the Ravkan throne.” Nina released a hoot of laughter. “You can’t be serious.” “We considered backing her claim to undermine Nikolai Lantsov’s regime.” “Smart,” said Kaz. “Evil,” said Nina.

Help you?” he said without looking up. I glanced at Meg, silently double-checking that we were in the right building. She nodded. “We’re here to surrender,” I told the guard. Surely this would make him look up. But no. He could not have acted less interested in us. I was reminded of the guest entrance to Mount Olympus, through the lobby of the Empire State Building. Normally, I never went that way, but I knew Zeus hired the most unimpressible, disinterested beings he could find to guard the desk as a way to discourage visitors. I wondered if Nero had intentionally done the same thing here. “I’m Apollo,” I continued. “And this is Meg. I believe we’re expected? As in…hard deadline at sunset or the city burns?” The guard took a deep breath, as if it pained him to move. Keeping one finger in his novel, he picked up a pen and slapped it on the counter next to the sign-in book. “Names. IDs.” “You need our IDs to take us prisoner?” I asked. The guard turned the page in his book and kept reading. With a sigh, I pulled out my New York State junior driver’s license. I suppose I shouldn’t have been surprised that I’d have to show it one last time, just to complete my humiliation. I slid it across the counter. Then I signed the logbook for both of us. Name(s): Lester (Apollo) and Meg. Here to see: Nero. Business: Surrender. Time in: 7:16 p.m. Time out: Probably never. Since Meg was a minor, I didn’t expect her to have an ID, but she removed her gold scimitar rings and placed them next to my license. I stifled the urge to shout, Are you insane? But Meg gave them up as if she’d done this a million times before. The guard took the rings and examined them without comment. He held up my license and compared it to my face. His eyes were the color of decade-old ice cubes. He seemed to decide that, tragically, I looked as bad in real life as I did in my license photo. He handed it back, along with Meg’s rings. “Elevator nine to your right,” he announced. I almost thanked him. Then I thought better of it.

1. Question every requirement. Each should come with the name of the person who made it. You should never accept that a requirement came from a department, such as from “the legal department” or “the safety department.” You need to know the name of the real person who made that requirement. Then you should question it, no matter how smart that person is. Requirements from smart people are the most dangerous, because people are less likely to question them. Always do so, even if the requirement came from me. Then make the requirements less dumb. 2. Delete any part or process you can. You may have to add them back later. In fact, if you do not end up adding back at least 10% of them, then you didn’t delete enough. 3. Simplify and optimize. This should come after step two. A common mistake is to simplify and optimize a part or a process that should not exist. 4. Accelerate cycle time. Every process can be speeded up. But only do this after you have followed the first three steps. In the Tesla factory, I mistakenly spent a lot of time accelerating processes that I later realized should have been deleted. 5. Automate. That comes last. The big mistake in Nevada and at Fremont was that I began by trying to automate every step. We should have waited until all the requirements had been questioned, parts and processes deleted, and the bugs were shaken out. The algorithm was sometimes accompanied by a few corollaries, among them: All technical managers must have hands-on experience. For example, managers of software teams must spend at least 20% of their time coding. Solar roof managers must spend time on the roofs doing installations. Otherwise, they are like a cavalry leader who can’t ride a horse or a general who can’t use a sword. Comradery is dangerous. It makes it hard for people to challenge each other’s work. There is a tendency to not want to throw a colleague under the bus. That needs to be avoided. It’s OK to be wrong. Just don’t be confident and wrong. Never ask your troops to do something you’re not willing to do. Whenever there are problems to solve, don’t just meet with your managers. Do a skip level, where you meet with the level right below your managers. When hiring, look for people with the right attitude. Skills can be taught. Attitude changes require a brain transplant. A maniacal sense of urgency is our operating principle. The only rules are the ones dictated by the laws of physics. Everything else is a recommendation

How are things going with your brothers?” “The judge set a date to hear me out after graduation. Mrs.Collins has been prepping me.” “That is awesome!” “Yeah.” “What’s wrong?” “Carrie and Joe hired a lawyer and I lost visitation.” Echo placed her delicate hand over mine.“Oh, Noah. I am so sorry." I’d spent countless hours on the couch in the basement, staring at the ceiling wondering what she was doing. Her laughter, her smile, the feel of her body next to mine, and the regret that I let her walk away too easily haunted me. Taking the risk, I entwined my fingers with hers. Odds were I’d never get the chance to be this close again. "No, Mrs. Collins convinced me the best thing to do is to keep my distance and follow the letter of the law." "Wow, Mrs. Collins is a freaking miracle worker. Dangerous Noah Hutchins on the straight and narrow. If you don’t watch out she’ll ruin your rep with the girls." I lowered my voice. "Not that it matters. I only care what one girl thinks about me." She relaxed her fingers into mine and stroked her thumb over my skin. Minutes into being alone together, we fell into each other again, like no time had passed. I could blame her for ending us, but in the end, I agreed with her decision. “How about you, Echo? Did you find your answers?” “No.” If I continued to disregard breakup rules, I might as well go all the way. I pushed her curls behind her shoulder and let my fingers linger longer than needed so I could enjoy the silky feel. “Don’t hide from me, baby. We’ve been through too much for that.” Echo leaned into me, placing her head on my shoulder and letting me wrap an arm around her. “I’ve missed you, too, Noah. I’m tired of ignoring you.” “Then don’t.” Ignoring her hurt like hell. Acknowledging her had to be better. I swallowed, trying to shut out the bittersweet memories of our last night together. “Where’ve you been? It kills me when you’re not at school.” “I went to an art gallery and the curator showed some interest in my work and sold my first piece two days later. Since then, I’ve been traveling around to different galleries, hawking my wares.” “That’s awesome, Echo. Sounds like you’re fitting into your future perfectly. Where did you decide to go to school?” “I don’t know if I’m going to school.” Shock jolted my system and I inched away to make sure I understood. “What the fuck do you mean you don’t know? You’ve got colleges falling all over you and you don’t fucking know if you want to go to school?” My damned little siren laughed at me. “I see your language has improved.” Poof—like magic, the anger disappeared. “If you’re not going to school, then what are your plans?” "I’m considering putting college off for a year or two and traveling cross-country, hopping from gallery to gallery.” “I feel like a dick. We made a deal and I left you hanging. I’m not that guy who goes back on his word. What can I do to help you get to the truth?” Echo’s chest rose with her breath then deflated when she exhaled. Sensing our moment ending, I nuzzled her hair, savoring her scent. She patted my knee and broke away. “Nothing. There’s nothing you can do.” "I think it’s time that I move on. As soon as I graduate, this part of my life will be over. I’m okay with not knowing what happened.” Her words sounded pretty, but I knew her better. She’d blinked three times in a row.

Curran lunged through the window He was huge, neither a man, nor a lion. Curran’s usual warrior form stood upright. This creature moved on all fours. Enormous, bulging with muscle under a gray pelt striped with whip marks of darker gray, six hundred pounds at least. His head was lion, his eyes were human, and his fangs were monster. So that’s what the Beast Lord with no brakes looked like. He landed on the floor of my living room. Muscles twisted and crawled, stretching and snapping. The gray fur melted, fading into human skin, and Curran stood on my carpet, nude and pissed off, his eyes glowing gold. His voice was a deep snarl. “I know he’s here. I can smell him.” I felt an irresistible urge to brain him with something heavy. “Did you lose your sense of smell? Saiman’s scent is two hours old.” Golden eyes burned me. “Where is he?” “Under my bed.” The bed went airborne. It flew across the living room and slammed into the wall with a thud. That was just about enough of that. “What the hell do you think you’re doing?” “Saving you from whatever mess you got yourself into this time.” Why me? “There is no mess! It’s a professional arrangement.” “He’s paying you?” Curran snarled. “No. I’m paying him.” He roared. His mouth was human, but the blast of sound that shot out of it was like thunder. “Ran out of words, Your Majesty?” “Why him?” he growled. “Of all the men you could have, why would you hire him for that?” “Because he has the best equipment in the city and he knows how to use it!” As soon as I said it, I realized how he would take it. The beginnings of another thundering roar died in Curran’s throat. He stared at me, mute. Oh, this was too good. I threw my hands up. “The lab! I’m talking about his lab, not his dick, you idiot.

You should have never let him in the house.” Noah stopped in front of the counter. “For God’s sake, Sabella, I thought you would know better than to confront that son of a bitch while you’re carrying my mark.” She kept her head down. How many times had she laughed at Nathan when he had said something similar? When he had been irritated with her, or was just being a man. She should have known better than to go four-wheeling with Sienna that first year they were married, without him, because when she wrecked, she wrenched her ankle and he hadn’t been tere to make sure she was okay. She should have known better than to try to fix a busted pipe in the basement on her own, because she’d ended up drenched and the basement had gotten wet. So many instances. And she should have always known better. She lifted her head. “Now you can leave. You should know better than to piss off an already angry woman.” She should have known better than to give Rory a say in the hiring. “Sabella, sweetheart, look at me.” His voice roughened. “If he had hurt you, I would have had to kill him. I would have enjoyed killing him.” “And it would have been my fault.” She nodded with a bitter smile. “Sure, I understand.” “No, it would have been his fault for being stupid enough to touch you. But haven’t you figured out that yet that men aren’t always smart enough to keep their hands off things that don’t belong to them?” Her head jerked up in surprise. “So you think I belong to you now?” She didn’t flinch when he reached out to touch her. Over the years, she had always had to suppress a flinch when another man tried to stroke her, kiss her. “You don’t belong to him,” he told her, his fingertip stroking over the rasp of his beard that he had left on her jaw. “Testosterone is a dangerous thing sometimes.

There was a note on the table.” “Bring it here,” Van Eck barked. The boy strode down the aisle, and Van Eck snatched the note from his hand. “What does it … what does it say?” asked Bajan. His voice was tremulous. Maybe Inej had been right about Alys and the music teacher. Van Eck backhanded him. “If I find out you knew anything about this—” “I didn’t!” Bajan cried. “I knew nothing. I followed your orders to the letter!” Van Eck crumpled the note in his fist, but not before Inej made out the words in Kaz’s jagged, unmistakable hand: Noon tomorrow. Goedmedbridge. With her knives. “The note was weighted down with this.” The boy reached into his pocket and drew out a tie pin—a fat ruby surrounded by golden laurel leaves. Kaz had stolen it from Van Eck back when they’d first been hired for the Ice Court job. Inej hadn’t had the chance to fence it before they left Ketterdam. Somehow Kaz must have gotten hold of it again. “Brekker,” Van Eck snarled, his voice taut with rage. Inej couldn’t help it. She started to laugh. Van Eck slapped her hard. He grabbed her tunic and shook her so that her bones rattled. “Brekker thinks we’re still playing a game, does he? She is my wife. She carries my heir.” Inej laughed even harder, all the horrors of the past week rising from her chest in giddy peals. She wasn’t sure she could have stopped if she wanted to. “And you were foolish enough to tell Kaz all of that on Vellgeluk.” “Shall I have Franke fetch the mallet and show you just how serious I am?” “Mister Van Eck,” Bajan pleaded. But Inej was done being frightened of this man. Before Van Eck could take another breath, she slammed her forehead upward, shattering his nose. He screamed and released her as blood gushed over his fine mercher suit. Instantly, his guards were on her, pulling her back. “You little wretch,” Van Eck said, holding a monogrammed handkerchief to his face. “You little whore. I’ll take a hammer to both your legs myself—” “Go on, Van Eck, threaten me. Tell me all the little things I am. You lay a finger on me and Kaz Brekker will cut the baby from your pretty wife’s stomach and hang its body from a balcony at the Exchange.” Ugly words, speech that pricked her conscience, but Van Eck deserved the images she’d planted in his mind. Though she didn’t believe Kaz would do such a thing, she felt grateful for each nasty, vicious thing Dirtyhands had done to earn his reputation—a reputation that would haunt Van Eck every second until his wife was returned. “Be silent,” he shouted, spittle flying from his mouth. “You think he won’t?” Inej taunted. She could feel the heat in her cheek from where his hand had struck her, could see the mallet still resting in the guard’s hand. Van Eck had given her fear and she was happy to return it to him. “Vile, ruthless, amoral. Isn’t that why you hired Kaz in the first place? Because he does the things that no one else dares? Go on, Van Eck. Break my legs and see what happens. Dare him.” Had she really believed a merch could outthink Kaz Brekker? Kaz would get her free and then they’d show this man exactly what whores and canal rats could do. “Console yourself,” she said as Van Eck clutched the ragged corner of the table for support. “Even better men can be bested.

MY FIRST ASSIGNMENT AFTER BEING ORDAINED as a pastor almost finished me. I was called to be the assistant pastor in a large and affluent suburban church. I was glad to be part of such an obviously winning organization. After I had been there a short time, a few people came to me and asked that I lead them in a Bible study. “Of course,” I said, “there is nothing I would rather do.” We met on Monday evenings. There weren’t many—eight or nine men and women—but even so that was triple the two or three that Jesus defined as a quorum. They were eager and attentive; I was full of enthusiasm. After a few weeks the senior pastor, my boss, asked me what I was doing on Monday evenings. I told him. He asked me how many people were there. I told him. He told me that I would have to stop. “Why?” I asked. “It is not cost-effective. That is too few people to spend your time on.” I was told then how I should spend my time. I was introduced to the principles of successful church administration: crowds are important, individuals are expendable; the positive must always be accented, the negative must be suppressed. Don’t expect too much of people—your job is to make them feel good about themselves and about the church. Don’t talk too much about abstractions like God and sin—deal with practical issues. We had an elaborate music program, expensively and brilliantly executed. The sermons were seven minutes long and of the sort that Father Taylor (the sailor-preacher in Boston who was the model for Father Mapple in Melville’s Moby Dick) complained of in the transcendentalists of the last century: that a person could no more be converted listening to sermons like that than get intoxicated drinking skim milk.[2] It was soon apparent that I didn’t fit. I had supposed that I was there to be a pastor: to proclaim and interpret Scripture, to guide people into a life of prayer, to encourage faith, to represent the mercy and forgiveness of Christ at special times of need, to train people to live as disciples in their families, in their communities and in their work. In fact I had been hired to help run a church and do it as efficiently as possible: to be a cheerleader to this dynamic organization, to recruit members, to lend the dignity of my office to certain ceremonial occasions, to promote the image of a prestigious religious institution. I got out of there as quickly as I could decently manage it. At the time I thought I had just been unlucky. Later I came to realize that what I experienced was not at all uncommon.

Is there a bird among them, dear boy?” Charity asked innocently, peering not at the things on the desk, but at his face, noting the muscle beginning to twitch at Ian’s tense jaw. “No.” “Then they must be in the schoolroom! Of course,” she said cheerfully, “that’s it. How like me, Hortense would say, to have made such a silly mistake.” Ian dragged his eyes from the proof that his grandfather had been keeping track of him almost from the day of his birth-certainly from the day when he was able to leave the cottage on his own two legs-to her face and said mockingly, “Hortense isn’t very perceptive. I would say you are as wily as a fox.” She gave him a little knowing smile and pressed her finger to her lips. “Don’t tell her, will you? She does so enjoy thinking she is the clever one.” “How did he manage to have these drawn?” Ian asked, stopping her as she turned away. “A woman in the village near your home drew many of them. Later he hired an artist when he knew you were going to be somewhere at a specific time. I’ll just leave you here where it’s nice and quiet.” She was leaving him, Ian knew, to look through the items on the desk. For a long moment he hesitated, and then he slowly sat down in the chair, looking over the confidential reports on himself. They were all written by one Mr. Edgard Norwich, and as Ian began scanning the thick stack of pages, his anger at his grandfather for this outrageous invasion of his privacy slowly became amusement. For one thing, nearly every letter from the investigator began with phrases that made it clear the duke had chastised him for not reporting in enough detail. The top letter began, I apologize, Your Grace, for my unintentional laxness in failing to mention that indeed Mr. Thornton enjoys an occasional cheroot… The next one opened with, I did not realize, Your Grace, that you would wish to know how fast his horse ran in the race-in addition to knowing that he won. From the creases and holds in the hundreds of reports it was obvious to Ian that they’d been handled and read repeatedly, and it was equally obvious from some of the investigator’s casual comments that his grandfather had apparently expressed his personal pride to him: You will be pleased to know, Your Grace, that young Ian is a fine whip, just as you expected… I quite agree with you, as do many others, that Mr. Thornton is undoubtedly a genius… I assure you, Your Grace, that your concern over that duel is unfounded. It was a flesh wound in the arm, nothing more. Ian flipped through them at random, unaware that the barricade he’d erected against his grandfather was beginning to crack very slightly. “Your Grace,” the investigator had written in a rare fit of exasperation when Ian was eleven, “the suggestion that I should be able to find a physician who might secretly look at young Ian’s sore throat is beyond all bounds of reason. Even if I could find one who was willing to pretend to be a lost traveler, I really cannot see how he could contrive to have a peek at the boy’s throat without causing suspicion!” The minutes became an hour, and Ian’s disbelief increased as he scanned the entire history of his life, from his achievements to his peccadilloes. His gambling gains and losses appeared regularly; each ship he added to his fleet had been described, and sketches forwarded separately; his financial progress had been reported in minute and glowing detail.

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.