Year 11 Quotes

What an astonishing thing a book is. It's a flat object made from a tree with flexible parts on which are imprinted lots of funny dark squiggles. But one glance at it and you're inside the mind of another person, maybe somebody dead for thousands of years. Across the millennia, an author is speaking clearly and silently inside your head, directly to you. Writing is perhaps the greatest of human inventions, binding together people who never knew each other, citizens of distant epochs. Books break the shackles of time. A book is proof that humans are capable of working magic." [Cosmos, Part 11: The Persistence of Memory (1980)]

Studies have shown that an ant can carry one hundred times its own weight, but there is no known limit to the lifting power of the average tiny eighty-year-old Spanish peasant grandmother.

Wow, it really snowed last night! Isn't it wonderful? Everything familiar has disappeared! The world looks brand new! A new year ... a fresh, clean start! It's like having a big white sheet of paper to draw on! A day full of possibilities! It's a magical world, Hobbes, ol' buddy ... let's go exploring!

No matter how old you are now. You are never too young or too old for success or going after what you want. Here’s a short list of people who accomplished great things at different ages 1) Helen Keller, at the age of 19 months, became deaf and blind. But that didn’t stop her. She was the first deaf and blind person to earn a Bachelor of Arts degree. 2) Mozart was already competent on keyboard and violin; he composed from the age of 5. 3) Shirley Temple was 6 when she became a movie star on “Bright Eyes.” 4) Anne Frank was 12 when she wrote the diary of Anne Frank. 5) Magnus Carlsen became a chess Grandmaster at the age of 13. 6) Nadia Comăneci was a gymnast from Romania that scored seven perfect 10.0 and won three gold medals at the Olympics at age 14. 7) Tenzin Gyatso was formally recognized as the 14th Dalai Lama in November 1950, at the age of 15. 8) Pele, a soccer superstar, was 17 years old when he won the world cup in 1958 with Brazil. 9) Elvis was a superstar by age 19. 10) John Lennon was 20 years and Paul Mcartney was 18 when the Beatles had their first concert in 1961. 11) Jesse Owens was 22 when he won 4 gold medals in Berlin 1936. 12) Beethoven was a piano virtuoso by age 23 13) Issac Newton wrote Philosophiæ Naturalis Principia Mathematica at age 24 14) Roger Bannister was 25 when he broke the 4 minute mile record 15) Albert Einstein was 26 when he wrote the theory of relativity 16) Lance E. Armstrong was 27 when he won the tour de France 17) Michelangelo created two of the greatest sculptures “David” and “Pieta” by age 28 18) Alexander the Great, by age 29, had created one of the largest empires of the ancient world 19) J.K. Rowling was 30 years old when she finished the first manuscript of Harry Potter 20) Amelia Earhart was 31 years old when she became the first woman to fly solo across the Atlantic Ocean 21) Oprah was 32 when she started her talk show, which has become the highest-rated program of its kind 22) Edmund Hillary was 33 when he became the first man to reach Mount Everest 23) Martin Luther King Jr. was 34 when he wrote the speech “I Have a Dream." 24) Marie Curie was 35 years old when she got nominated for a Nobel Prize in Physics 25) The Wright brothers, Orville (32) and Wilbur (36) invented and built the world's first successful airplane and making the first controlled, powered and sustained heavier-than-air human flight 26) Vincent Van Gogh was 37 when he died virtually unknown, yet his paintings today are worth millions. 27) Neil Armstrong was 38 when he became the first man to set foot on the moon. 28) Mark Twain was 40 when he wrote "The Adventures of Tom Sawyer", and 49 years old when he wrote "Adventures of Huckleberry Finn" 29) Christopher Columbus was 41 when he discovered the Americas 30) Rosa Parks was 42 when she refused to obey the bus driver’s order to give up her seat to make room for a white passenger 31) John F. Kennedy was 43 years old when he became President of the United States 32) Henry Ford Was 45 when the Ford T came out. 33) Suzanne Collins was 46 when she wrote "The Hunger Games" 34) Charles Darwin was 50 years old when his book On the Origin of Species came out. 35) Leonardo Da Vinci was 51 years old when he painted the Mona Lisa. 36) Abraham Lincoln was 52 when he became president. 37) Ray Kroc Was 53 when he bought the McDonalds Franchise and took it to unprecedented levels. 38) Dr. Seuss was 54 when he wrote "The Cat in the Hat". 40) Chesley "Sully" Sullenberger III was 57 years old when he successfully ditched US Airways Flight 1549 in the Hudson River in 2009. All of the 155 passengers aboard the aircraft survived 41) Colonel Harland Sanders was 61 when he started the KFC Franchise 42) J.R.R Tolkien was 62 when the Lord of the Ring books came out 43) Ronald Reagan was 69 when he became President of the US 44) Jack Lalane at age 70 handcuffed, shackled, towed 70 rowboats 45) Nelson Mandela was 76 when he became President

He said that there was death and taxes, and taxes was worse, because at least death didn’t happen to you every year.

A long time ago, before I even met you, someone replaced my chest with a broken record. For years, it’s been stammering through the same old tune. I want you to know I’m trying. I quit smoking. I’m doing yoga. And those days I wake up wishing for death are getting fewer and farther apart. No, I’m not ok. But I haven’t been ok since I was 11, maybe 12. I am still here though. I’m still breathing. For me, sometimes, that will have to be enough

I have loved you for years. I have been in love with you for years and years and years ... throughout school and training ... before transitions and afterward ... when you approached me and yes, even now that you're with Saxton and you hate me. And that ... shit ... in my fucking head locked me down, locked everything down ... and it cost me you.

On Writing: Aphorisms and Ten-Second Essays 1. A beginning ends what an end begins. 2. The despair of the blank page: it is so full. 3. In the head Art’s not democratic. I wait a long time to be a writer good enough even for myself. 4. The best time is stolen time. 5. All work is the avoidance of harder work. 6. When I am trying to write I turn on music so I can hear what is keeping me from hearing. 7. I envy music for being beyond words. But then, every word is beyond music. 8. Why would we write if we’d already heard what we wanted to hear? 9. The poem in the quarterly is sure to fail within two lines: flaccid, rhythmless, hopelessly dutiful. But I read poets from strange languages with freedom and pleasure because I can believe in all that has been lost in translation. Though all works, all acts, all languages are already translation. 10. Writer: how books read each other. 11. Idolaters of the great need to believe that what they love cannot fail them, adorers of camp, kitsch, trash that they cannot fail what they love. 12. If I didn’t spend so much time writing, I’d know a lot more. But I wouldn’t know anything. 13. If you’re Larkin or Bishop, one book a decade is enough. If you’re not? More than enough. 14. Writing is like washing windows in the sun. With every attempt to perfect clarity you make a new smear. 15. There are silences harder to take back than words. 16. Opacity gives way. Transparency is the mystery. 17. I need a much greater vocabulary to talk to you than to talk to myself. 18. Only half of writing is saying what you mean. The other half is preventing people from reading what they expected you to mean. 19. Believe stupid praise, deserve stupid criticism. 20. Writing a book is like doing a huge jigsaw puzzle, unendurably slow at first, almost self-propelled at the end. Actually, it’s more like doing a puzzle from a box in which several puzzles have been mixed. Starting out, you can’t tell whether a piece belongs to the puzzle at hand, or one you’ve already done, or will do in ten years, or will never do. 21. Minds go from intuition to articulation to self-defense, which is what they die of. 22. The dead are still writing. Every morning, somewhere, is a line, a passage, a whole book you are sure wasn’t there yesterday. 23. To feel an end is to discover that there had been a beginning. A parenthesis closes that we hadn’t realized was open). 24. There, all along, was what you wanted to say. But this is not what you wanted, is it, to have said it?

Most species do their own evolving, making it up as they go along, which is the way Nature intended. And this is all very natural and organic and in tune with mysterious cycles of the cosmos, which believes that there's nothing like millions of years of really frustrating trial and error to give a species moral fiber and, in some cases, backbone.

Party lights hang over the street, yellow and red and green. Sadie stumbles over someone’s chair, but I’m ready for this and I catch her easily by the arm. “Sorry, clumsy,” she says. “You always were, Sadie. One of your more endearing traits.” Before she can ask about that I slip my arm around her waist. She slips hers around mine, still looking up at me. The lights skate across her cheeks and shine in her eyes. We clasp hands, fingers folding together naturally, and for me the years fall away like a coat that’s too heavy and too tight. In that moment, I hope on thing above all others: that she was not too busy to find at least one good man … She speaks in a voice almost too low to be heard over the music. But I hear her – I always did. “Who are you, George?” “Someone you knew in another life, honey.

900 years of time and space and I've never met someone who wasn't important.

I know there's no way I can convince you this is not one of their tricks, but I don't care, I am me. My name is Valerie, I don't think I'll live much longer and I wanted to tell someone about my life. This is the only autobiography ill ever write, and god, I'm writing it on toilet paper. I was born in Nottingham in 1985, I don't remember much of those early years, but I do remember the rain. My grandmother owned a farm in Tuttlebrook, and she use to tell me that god was in the rain. I passed my 11th lesson into girl's grammar; it was at school that I met my first girlfriend, her name was Sara. It was her wrists. They were beautiful. I thought we would love each other forever. I remember our teacher telling us that is was an adolescent phase people outgrew. Sara did, I didn't. In 2002 I fell in love with a girl named Christina. That year I came out to my parents. I couldn't have done it without Chris holding my hand. My father wouldn't look at me, he told me to go and never come back. My mother said nothing. But I had only told them the truth, was that so selfish? Our integrity sells for so little, but it is all we really have. It is the very last inch of us, but within that inch, we are free. I'd always known what I wanted to do with my life, and in 2015 I starred in my first film, "The Salt Flats". It was the most important role of my life, not because of my career, but because that was how I met Ruth. The first time we kissed, I knew I never wanted to kiss any other lips but hers again. We moved to a small flat in London together. She grew Scarlet Carsons for me in our window box, and our place always smelled of roses. Those were there best years of my life. But America's war grew worse, and worse. And eventually came to London. After that there were no roses anymore. Not for anyone. I remember how the meaning of words began to change. How unfamiliar words like collateral and rendition became frightening. While things like Norse Fire and The Articles of Allegiance became powerful, I remember how different became dangerous. I still don't understand it, why they hate us so much. They took Ruth while she was out buying food. I've never cried so hard in my life. It wasn't long till they came for me.It seems strange that my life should end in such a terrible place, but for three years, I had roses, and apologized to no one. I shall die here. Every inch of me shall perish. Every inch, but one. An Inch, it is small and it is fragile, but it is the only thing the world worth having. We must never lose it or give it away. We must never let them take it from us. I hope that whoever you are, you escape this place. I hope that the world turns and that things get better. But what I hope most of all is that you understand what I mean when I tell you that even though I do not know you, and even though I may never meet you, laugh with you, cry with you, or kiss you. I love you. With all my heart, I love you. -Valerie

She was only a year old, but elves grew up fast. Not like witches, who Jenks swore were not able to be on their own until they were thirty. Ahem.

If you imagine the 4,500-bilion-odd years of Earth's history compressed into a normal earthly day, then life begins very early, about 4 A.M., with the rise of the first simple, single-celled organisms, but then advances no further for the next sixteen hours. Not until almost 8:30 in the evening, with the day five-sixths over, has Earth anything to show the universe but a restless skin of microbes. Then, finally, the first sea plants appear, followed twenty minutes later by the first jellyfish and the enigmatic Ediacaran fauna first seen by Reginald Sprigg in Australia. At 9:04 P.M. trilobites swim onto the scene, followed more or less immediately by the shapely creatures of the Burgess Shale. Just before 10 P.M. plants begin to pop up on the land. Soon after, with less than two hours left in the day, the first land creatures follow. Thanks to ten minutes or so of balmy weather, by 10:24 the Earth is covered in the great carboniferous forests whose residues give us all our coal, and the first winged insects are evident. Dinosaurs plod onto the scene just before 11 P.M. and hold sway for about three-quarters of an hour. At twenty-one minutes to midnight they vanish and the age of mammals begins. Humans emerge one minute and seventeen seconds before midnight. The whole of our recorded history, on this scale, would be no more than a few seconds, a single human lifetime barely an instant. Throughout this greatly speeded-up day continents slide about and bang together at a clip that seems positively reckless. Mountains rise and melt away, ocean basins come and go, ice sheets advance and withdraw. And throughout the whole, about three times every minute, somewhere on the planet there is a flash-bulb pop of light marking the impact of a Manson-sized meteor or one even larger. It's a wonder that anything at all can survive in such a pummeled and unsettled environment. In fact, not many things do for long.

Just another day in my life. This was one of those days when I thought that maybe a new life, a different life, wouldn't be so bad. But where the hell had I put the receipt, and could you return something that was over twenty years old? Where do you go to get a new life when your old one has you so puzzled you don't know how to fix it? Wish I knew.

Qhuinn looked at each of the hoods again. How ironic, he thought. Nearly two years ago, an Honor Guard of black robes had been sent to him to make sure he knew his family didn't want him. And now, here these males were, come to draw him into a different kind of fold-- that was every bit as strong as that of blood.

...what happened in New York and Washington is the same thing that England and America did to Berlin every day for three years during World War II -- and Germany did the same thing to England.

The two main criminals are France and the United States. They owe Haiti enormous reparations because of actions going back hundreds of years. If we could ever get to the stage where somebody could say, 'We're sorry we did it,' that would be nice. But if that just assuages guilt, it's just another crime. To become minimally civilized, we would have to say, 'We carried out and benefited from vicious crimes. A large part of the wealth of France comes from the crimes we committed against Haiti, and the United States gained as well. Therefore we are going to pay reparations to the Haitian people.' Then you will see the beginnings of civilization.

On September 11, I went out and bought a new TV/VCR at Best Buy so I could record the news coverage of the planes crashing into the Twin Towers. Trevor was on a honeymoon in Barbados, I'd later learn, but Reva was lost. Reva was gone. I watched the videotape over and over to soothe myself that day. And I continue to watch it, usually on a lonely afternoon, or any other time I doubt that life is worth living, or when I need courage, or when I am bored. Each time I see the woman leap off the seventy-eighth floor of the North Tower—one high-heeled shoe slipping off and hovering up over her, the other stuck on her foot as though it were too small, her blouse untucked, hair flailing, limbs stiff as she plummets down, one arm raised, like a dive into a summer lake—I am overcome by awe, not because she looks like Reva, and I think it's her, almost exactly her, and not because Reva and I had been friends, or because I'll never see her again, but because she is beautiful. There she is, a human being, diving into the unknown, and she is wide awake.

Bob Dylan will be thirty years old this month..." "That's the most depressing thing I've ever heard.

In Ireland there’s no such thing as bad weather ~~~ only the wrong clothes.

One friend told me her one big takeaway from three years and $11,000 of therapy was Learn to say no. And when you do, don't complain and don't explain. Every excuse you make is like an invitation to ask you again in a different way.

That's Doctor Smart-ass. I didn't spend eight years in insult college to be called Mister.

Kids are more advanced these days. The teenage years now start at 11.

Your gift with storytelling, Evie? It's not about you getting lost in your own mind, or living in a dreamland. It's about the beauty of your heart. It's about being able to rise above even the worst of situations. It's one of the reason I've loved you every single day since I was 11 years old.

There's an old, frequently-used definition of insanity, which is "performing the same action over and over, expecting different results."... Now, I'm no doctor, but I am on TV. And in my professional opinion, George Bush is a paranoid schizophrenic. ... ...Other symptoms of paranoid schizophrenia are: Do you see things that aren't there? Such as a link between 9/11 and Iraq? Do you - do you feel things that you shouldn't be feeling, like a sense of accomplishment? Do you have trouble organizing words into a coherent sentence? Do you hear voices that aren't really there? Like, oh, I don't know, your imaginary friend, Jesus? Telling you to start a war in the Middle East. Well, guess what? There are a large number of people out there also suffering from the same delusions, because there are Republicans, there are conservatives, and then there are the Bushies. This is the 29 percent of Americans who still think he's doing "a heck of a job, Whitey." And I don't believe that it's coincidence that almost the same number of Americans - 25 percent - told a recent pollster that they believe that this year - this year, 2007 - would bring the Second Coming of Christ! I have a hunch these are the same people. Because, if you think that you're going to meet Jesus before they cancel "Ugly Betty," then you're used to doing things by faith. And if you have so much blind faith that you think this war is winnable, you're nuts and you shouldn't be allowed near a voting booth.

I turned down Halloween parties every year, where people wanted zombies raised at the stroke of midnight or some such nonsense. The scarier my reputation got, the more people wanted me to come be scary for them. I'd told Bert I could always go and threaten to shoot all the partygoers, that'd be scary. Bert had not been amused. But he had stopped asking me to do parties.

And if you eat enough of those souls, they begin to corrupt you until you become one of them. Everyone knows that. (Kat) Only if you’re stupid. I’m two hundred years old and I haven’t turned yet. You just have to learn to hum a lot so you don’t hear their bullshit echoing in your head. (Damien)

Infuriatingly stupid analysts - especially people who called themselves Arabists, yet who seemed to know next to nothing about the reality of the Islamic world - wrote reams of commentary [after 9/11]. Their articles were all about Islam saving Aristotle and the zero, which medieval Muslim scholars had done more than eight hundred years ago; about Islam being a religion of peace and tolerance, not the slightest bit violent. These were fairy tales, nothing to do with the real world I knew.

Is My Son Marshall Myu son Eminem okay for an 11 year old to read? Why?

I'm wrong. My house isn't a volcano-I am, and the past two years have created a dormant giant who no longer will tolerate being ignored. I'm tired of this. Tired of how everyone's become so obsessed with themselves, obsessed with the moment, that we've ceased caring what's going to happen next.

I have looked back on portraits of our ancestors. Gabriel Lightwood was notably smoking. It is rumored that one Consul agreed with everything my great-great aunt Felicia Lightwood ever said, because when she spoke all he heard was ‘Foxy foxy foxy.’ If you break up with Alec, you will not only be losing one stone cold fox, but a family of foxes. I will pass down the word to my children’s children. No Lightwood is ever going to so much as wink at you in a bar. Think about that. Think about being Lightwoodless and lonely five hundred years from now, in a sad and chilly nightclub on the moon.

Winter came early that year. Snow filled the gray December air like fragments of torn-up hope

I myself found a fascinating example of this in Nietzsche’s book Thus Spake Zarathustra, where the author reproduces almost word for word an incident reported in a ship’s log for the year 1686. By sheer chance I had read this seaman’s yarn in a book published about 1835 (half a century before Nietzsche wrote); and when I found the similar passage in Thus Spake Zarathustra, I was struck by its peculiar style, which was different from Nietzsche’s usual language. I was convinced that Nietzsche must also have seen the old book, though he made no reference to it. I wrote to his sister, who was still alive, and she confirmed that she and her brother had in fact read the book together when he was 11 years old. I think, from the context, it is inconceivable that Nietzsche had any idea that he was plagiarizing this story. I believe that fifty years later it has unexpectedly slipped into focus in his conscious mind.

My friend Kira always said that life is like an extremely difficult, horribly unbalanced videogame. When you’re born, you’re given a randomly generated character, with a randomly determined name, race, face, and social class. Your body is your avatar, and you spawn in a random geographic location, at a random moment in human history, surrounded by a random group of people, and then you have to try to survive for as long as you can. Sometimes the game might seem easy. Even fun. Other times it might be so difficult you want to give up and quit. But unfortunately, in this game you only get one life. When your body grows too hungry or thirsty or ill or injured or old, your health meter runs out and then it’s Game Over. Some people play the game for a hundred years without ever figuring out that it’s a game, or that there is a way to win it. To win the videogame of life you just have to try to make the experience of being forced to play it as pleasant as possible, for yourself, and for all of the other players you encounter in your travels. Kira says that if everyone played the game to win, it’d be a lot more fun for everyone. —Anorak’s Almanac, chapter 77, verses 11–20

On Generosity On our own, we conclude: there is not enough to go around we are going to run short of money of love of grades of publications of sex of beer of members of years of life we should seize the day seize our goods seize our neighbours goods because there is not enough to go around and in the midst of our perceived deficit you come you come giving bread in the wilderness you come giving children at the 11th hour you come giving homes to exiles you come giving futures to the shut down you come giving easter joy to the dead you come – fleshed in Jesus. and we watch while the blind receive their sight the lame walk the lepers are cleansed the deaf hear the dead are raised the poor dance and sing we watch and we take food we did not grow and life we did not invent and future that is gift and gift and gift and families and neighbours who sustain us when we did not deserve it. It dawns on us – late rather than soon- that you “give food in due season you open your hand and satisfy the desire of every living thing.” By your giving, break our cycles of imagined scarcity override our presumed deficits quiet our anxieties of lack transform our perceptual field to see the abundance………mercy upon mercy blessing upon blessing. Sink your generosity deep into our lives that your muchness may expose our false lack that endlessly receiving we may endlessly give so that the world may be made Easter new, without greedy lack, but only wonder, without coercive need but only love, without destructive greed but only praise without aggression and invasiveness…. all things Easter new….. all around us, toward us and by us all things Easter new. Finish your creation, in wonder, love and praise. Amen.

A 2011 study by the Pentagon found that during the ten years after 9/11, the Defense Department had given more than $400 billion to contractors who had previously been sanctioned in cases involving $1 million or more in fraud.

there’s nothing like millions of years of really frustrating trial and error to give a species moral fibre

When nearly 3,000 people died on 9/11, it was enough to create massive change in our society. Over ten times as many people die from guns each year. Where is the social change?

Qhuinn’s head cranked around, leaving its cage of the hand that had remained, his blue and green eyes red rimmed and watery. “I have loved you for years. I have been in love with you for years and years and years… throughout school and training… before transitions and afterward… when you approached me and yes, even now that you’re with Saxton and you hate me. And that… shit… in my fucking head locked me down, locked everything down… and it cost me you.

After a while the Senior Wrangler said, "Do you know, I read the other day that every atom in your body is changed every seven years? New ones keep getting attached and old ones keep on dropping off. It goes on all the time. Marvelous, really." The Senior Wrangler could do to a conversation what it takes quite thick treacle to do to the pedals of a precision watch. "Yes? What happens to the old ones?" said Ridcully, interested despite himself. "Dunno. They just float around in the air, I suppose, until they get attached to someone else." The Archchancellor looked affronted. "What, even wizards?" "Oh, yes. Everyone. It's part of the miracle of existence." "Is it? Sounds like bad hygiene to me," said the Archchancellor. "I suppose there's no way of stopping it?" "I shouldn't think so," said the Senior Wrangler, doubtfully. "I don't think you're supposed to stop miracles of existence." "But that means everythin' is made up of everythin' else," said Ridcully. "Yes. Isn't it amazing?

Then to give the kids a historical perspective, Chacko told them about the earth woman. He made them imagine that the earth - 4600 million years old - was a 46 year old woman- as old as Aleyamma teaacher, who gave them Malayalam lessons. It had taken the whole of earth woman’s life for the earth to become what it was. For the oceans to part. For the mountains to rise. The earth woman was 11 yrs old when the first single celled organisms appeared. The first animals, creatures like worms and jellyfish, appeared only when she was forty. She was over forty five - just 8 months ago - when dinosaurs roamed the earth. The whole of human civilization as we know it, began only 2 hrs ago in the earth woman’s life…

I live in New York City. I could never live anywhere else. The events of September 11 forced me to confront the fact that no matter what, I live here and always will. One of my favorite things about New York is that you can pick up the phone and order anything and someone will deliver it to you. Once I lived for a year in another city, and almost every waking hour of my life was spent going to stores, buying things, loading them into the car, bringing them home, unloading them, and carrying them into the house. How anyone gets anything done in these places is a mystery to me.

I want to be with you, too,” he said. “I’ll come to your room after dawn.” Qhuinn didn’t want to ask. Had to. “What about Saxton?” “He’s gone on vacation.” Reaaaaaaaaaaaaaally. “For how long?” “Just a couple of days.” Too bad. Any chance of an extension…for like a year or two? Maybe forever? “Okay, it’s a—” Qhuinn stopped himself before he finished that with date. There was no sense kidding himself. Saxton was away. Blay wanted to get laid. And Qhuinn was more than willing to supply the male with what he wanted.

Tell me and I forget, teach me and I may remember, involve me and I learn." Benjamin Franklin never said those words, he was falsely attributed on a respected quotation website and it spread from there. The quote comes from the Xunzi. Xun Kuang was a Chinese Confucian philosopher that lived from 312-230 BC. His works were collected into a set of 32 books called the Xunzi, by Liu Xiang in about 818 AD. There are woodblock copies of these books that are almost 1100 years old. Book 8 is titled Ruxiao ("The Teachings of the Ru"). The quotation in question comes from Chapter 11 of that book. In Chinese the quote is: 不闻不若闻之, 闻之不若见之, 见之不若知之, 知之不若行之 It is derived from this paragraph: Not having heard something is not as good as having heard it; having heard it is not as good as having seen it; having seen it is not as good as knowing it; knowing it is not as good as putting it into practice. (From the John Knoblock translation, which is viewable in Google Books) The first English translation of the Xunzi was done by H.H. Dubs, in 1928, one-hundred and thirty-eight years after Benjamin Franklin died.

Hitchhiking around Canada with a buddy after my senior year of college was the closest thing to an adventure I'd ever had, and given the cheerful, helpful nature of most Canadians, it wasn't much of an adventure.

11 WAYS TO BE UNREMARKABLY AVERAGE 1. Accept what people tell you at face value. 2. Don’t question authority. 3. Go to college because you’re supposed to, not because you want to learn something. 4. Go overseas once or twice in your life, to somewhere safe like England. 5. Don’t try to learn another language; everyone else will eventually learn English. 6. Think about starting your own business, but never do it. 7. Think about writing a book, but never do it. 8. Get the largest mortgage you qualify for and spend 30 years paying for it. 9. Sit at a desk 40 hours a week for an average of 10 hours of productive work. 10. Don’t stand out or draw attention to yourself. 11. Jump through hoops. Check off boxes.

It does not matter. You train your soldiers to kill using video games. They blow enough people up on their computer and it becomes easier for them to kill with a real weapon. Why do you think your government funds so many war and terrorism movies? Hollywood does your dirty work for you. Had 9/11 happened twenty years earlier, the country would have been in chaos, but people have seen enough bad things on their television screen to prepare them for just about anything. We do not really need to talk about government conspiracies.

He didn't just dig me; he dug me the MOST. Nothing can compare to hearing something like that from a seventeen-year-old kid who looks like he might be fully awake for the first time in his academic career.

Remember those dogs I was talking about? The cues? While I was watching TV, I missed a few. Take a look: Steven is smiling, almost laughing. After all the punishment he’s received from my sister over the years, he’s developed quite the sadistic streak when it comes to other people getting their asses handed to them. Then there’s Matthew. God only knows what kind of sick and depraved penalties Delores has inflicted on that poor bastard, because he just looks scared. Kate, on the other hand, is staring at my hand like it’s a cockroach. That she wants to squash. And then she gets an idea—a wonderful, awful idea. If you look hard enough, you can see the light bulb go on above her head. She smiles and leaves the room. I missed all this the first time.

Everywhere I have sought rest and not found it, except sitting in a corner by myself with a book.

...those retrospectively blessed dozen years lasted from the chilly, fevered Central European night of November 9th, 1989 to that bright morning on the Eastern Seaboard of American of September 11th, 2001. One event symbolized the lifted threat of a worldwide nuclear holocaust, something which had been hanging over humanity for nearly forty years, and so ended an age of idiocy. The other ushered in a new one.

Blay said yet again, that old, familiar voice cutting through all of those years of rejection and judgment, giving him not just a rope of acceptance to hang on to, but a flesh-and-blood hand to lead him out of the darkness of his past… And into a future that didn’t require lies or excuses, because what he was, and what they were, was both extraordinary—and not hing out of the ordinary. Love, after all, was universal.

For the first time in this 11 years--I have come to love the darkness--for I believe now that it is a part, a very, very small part of Jesus' dakness and pain on earth. You have taught me to accept it [as] a "spiritual side of 'your work'"... (Mother Teresa, quoated in Kolodiejchuk, p. 208).

The true measure of courage was still waiting for him, however. After way too many years, he’d finally told Blay he was sorry. And then after way too much drama, he’d finally told the guy he was grateful. But coming forward and being real about the fact that he was in love? Even if Blay was with someone else? That was the true divide. And goddamn him, he was going to do it. Not to break the pair of them up, no, that wasn’t it. And not to burden Blay. In this case, payback, as it turned out, was actually a pledge. Something that was made with no expectations and no reservations. It was the jump without a parachute, the leap without knowing, the trip and the fall without anything to catch you. Blay had done that not once, but several times and yeah, sure, Qhuinn wanted to go back to any of those moments of vunerability and beat his earlier incarnations so badly that his head cleared, and he recognized the opportunity he’d been given. Unfortunately, shit didn’t run that way. It was time for him to repay the strength… and in all likelihood, bear the pain that was going to come when he was turned down in a far more kindly manner than he’d provided for. Forcing his lids down, he brought Blay’s knuckles to his mouth, brushing a kiss against them. Then he gave himself up to sleep, letting himself fall into unconsciousness, knowing that, at least for the next few hours, he was safe in the arms of his one and only.

If there’s any other message in this to readers, it’s in these two characters as icons of hope, that it doesn’t make any difference where you come from, or where you went to school, or who you are, there’s hope. That a kid from Jersey with Superman as the icon that kept him alive for years would one day end up writing the character is as absoutely unlikely as it is utterly inevitable. And if that’s true for me, it’s true for you, if you follow your dreams and your passions in full flight. Don’t give up. No Limits. It’s never too late to learn to fly.

Friends don't make friends walk uphill before 11:00 am

After Elsa’s death, Einstein established a routine that as the years passed varied less and less. Breakfast between 9 and 10 was followed by a walk to the institute. After working until 1pm he would return home for lunch and a nap. Afterwards he would work in his study until dinner between 6.30 and 7pm. If not entertaining guests, he would return to work until he went to bed between 11 and 12. He rarely went to the theatre or to a concert, and unlike Bohr, hardly ever watched a movie. He was, Einstein said in 1936, ‘living in the kind of solitude that is painful in one’s youth but in one’s more mature years is delicious’.

Today, the United States of America is by all appearances an Israeli-occupied state. The U.S. Congress dutifully authorizes the annual payment of an immense tribute to Israel, some three thousand million dollars a year. Like a subservient colony, the United States provides hundreds of thousands of young men and women to fight and die as mercenaries in Zionist-planned wars in the Middle East.

First, they set the hook with mind-bending kinky shit. Then a year later you're living in a Talking Heads song, dressed like Teddy Ruxpin, living with a strange woman in a big house full of frilly throw pillows, experiencing the frequency of sex that can only be charted by Halley's Comet. and you're wondering: How did I get here?

Each food items in a typical U.S. meal has traveled an average of 1,500 miles....If every U.S. citizen ate just one meal a week (any meal) composed of locally and organically raised meats and produce we would reduce our country's oil consumption by over 1.1 million barrels of oil every week.

It was in fact the ordinary nature of everything preceding the event that prevented me from truly believing it had happened, absorbing it, incorporating it, getting past it. I recognize now that there was nothing unusual in this: confronted with sudden disaster we all focus on how unremarkable the circumstances were in which the unthinkable occurred, the clear blue sky from which the plane fell, the routine errand that ended on the shoulder with the car in flames, the swings where the children were playing as usual when the rattlesnake struck from the ivy. "He was on his way home from work — happy, successful, healthy — and then, gone," I read in the account of a psychiatric nurse whose husband was killed in a highway accident. In 1966 I happened to interview many people who had been living in Honolulu on the morning of December 7, 1941; without exception, these people began their accounts of Pearl Harbor by telling me what an "ordinary Sunday morning" it had been. "It was just an ordinary beautiful September day," people still say when asked to describe the morning in New York when American Airlines 11 and United Airlines 175 got flown into the World Trade towers. Even the report of the 9/11 Commission opened on this insistently premonitory and yet still dumbstruck narrative note: "Tuesday, September 11, 2001, dawned temperate and nearly cloudless in the eastern United States.

And each year, more gunters called it quits, concluding that Halliday had indeed made the egg impossible to find. And another year went by. And another. Then, on the evening of February 11, 2045, an avatar’s name appeared at the top of the Scoreboard, for the whole world to see. After five long years, the Copper Key had finally been found, by an eighteen-year-old kid living in a trailer park on the outskirts of Oklahoma City. That kid was me. Dozens of books, cartoons, movies, and miniseries have attempted to tell the story of everything that happened next, but every single one of them got it wrong. So I want to set the record straight, once and for all.

He eyed in the far corner of the room the carton of books they'd schlepped across the pond(ocean) They were both fearful of being stuck without a decent book, and who knew they would find everything from Virgil to Synge on the shelves of a fishing lodge?

I remember going to the British Museum one day to read up the treatment for some slight ailment of which I had a touch – hay fever, I fancy it was. I got down the book, and read all I came to read; and then, in an unthinking moment, I idly turned the leaves, and began to indolently study diseases, generally. I forget which was the first distemper I plunged into – some fearful, devastating scourge, I know – and, before I had glanced half down the list of “premonitory symptoms,” it was borne in upon me that I had fairly got it. I sat for awhile, frozen with horror; and then, in the listlessness of despair, I again turned over the pages. I came to typhoid fever – read the symptoms – discovered that I had typhoid fever, must have had it for months without knowing it – wondered what else I had got; turned up St. Vitus’s Dance – found, as I expected, that I had that too, – began to get interested in my case, and determined to sift it to the bottom, and so started alphabetically – read up ague, and learnt that I was sickening for it, and that the acute stage would commence in about another fortnight. Bright’s disease, I was relieved to find, I had only in a modified form, and, so far as that was concerned, I might live for years. Cholera I had, with severe complications; and diphtheria I seemed to have been born with. I plodded conscientiously through the twenty-six letters, and the only malady I could conclude I had not got was housemaid’s knee. ... I had walked into that reading-room a happy, healthy man. I crawled out a decrepit wreck. I went to my medical man. He is an old chum of mine, and feels my pulse, and looks at my tongue, and talks about the weather, all for nothing, when I fancy I’m ill; so I thought I would do him a good turn by going to him now. “What a doctor wants,” I said, “is practice. He shall have me. He will get more practice out of me than out of seventeen hundred of your ordinary, commonplace patients, with only one or two diseases each.” So I went straight up and saw him, and he said: “Well, what’s the matter with you?” I said: “I will not take up your time, dear boy, with telling you what is the matter with me. Life is brief, and you might pass away before I had finished. But I will tell you what is NOT the matter with me. I have not got housemaid’s knee. Why I have not got housemaid’s knee, I cannot tell you; but the fact remains that I have not got it. Everything else, however, I HAVE got.” And I told him how I came to discover it all. Then he opened me and looked down me, and clutched hold of my wrist, and then he hit me over the chest when I wasn’t expecting it – a cowardly thing to do, I call it – and immediately afterwards butted me with the side of his head. After that, he sat down and wrote out a prescription, and folded it up and gave it me, and I put it in my pocket and went out. I did not open it. I took it to the nearest chemist’s, and handed it in. The man read it, and then handed it back. He said he didn’t keep it. I said: “You are a chemist?” He said: “I am a chemist. If I was a co-operative stores and family hotel combined, I might be able to oblige you. Being only a chemist hampers me.” I read the prescription. It ran: “1 lb. beefsteak, with 1 pt. bitter beer every 6 hours. 1 ten-mile walk every morning. 1 bed at 11 sharp every night. And don’t stuff up your head with things you don’t understand.” I followed the directions, with the happy result – speaking for myself – that my life was preserved, and is still going on.

1. I told you that I was a roadway of potholes, not safe to cross. You said nothing, showed up in my driveway wearing roller-skates. 2. The first time I asked you on a date, after you hung up, I held the air between our phones against my ear and whispered, “You will fall in love with me. Then, just months later, you will fall out. I will pretend the entire time that I don’t know it’s coming.” 3. Once, I got naked and danced around your bedroom, awkward and safe. You did the same. We held each other without hesitation and flailed lovely. This was vulnerability foreplay. 4. The last eight times I told you I loved you, they sounded like apologies. 5. You recorded me a CD of you repeating, “You are beautiful.” I listened to it until I no longer thought in my own voice. 6. Into the half-empty phone line, I whispered, “We will wake up believing the worst in each other. We will spit shrapnel at each other’s hearts. The bruises will lodge somewhere we don’t know how to look for and I will still pretend I don’t know its coming.” 7. You photographed my eyebrow shapes and turned them into flashcards: mood on one side, correct response on the other. You studied them until you knew when to stay silent. 8. I bought you an entire bakery so that we could eat nothing but breakfast for a week. Breakfast, untainted by the day ahead, was when we still smiled at each other as if we meant it. 9. I whispered, “I will latch on like a deadbolt to a door and tell you it is only because I want to protect you. Really, I’m afraid that without you I mean nothing.” 10. I gave you a bouquet of plane tickets so I could practice the feeling of watching you leave. 11. I picked you up from the airport limping. In your absence, I’d forgotten how to walk. When I collapsed at your feet, you refused to look at me until I learned to stand up without your help. 12. Too scared to move, I stared while you set fire to your apartment – its walls decaying beyond repair, roaches invading the corpse of your bedroom. You tossed all the faulty appliances through the smoke out your window, screaming that you couldn’t handle choking on one more thing that wouldn’t just fix himself. 13. I whispered, “We will each weed through the last year and try to spot the moment we began breaking. We will repel sprint away from each other. Your voice will take months to drain out from my ears. You will throw away your notebook of tally marks from each time you wondered if I was worth the work. The invisible bruises will finally surface and I will still pretend that I didn’t know it was coming.” 14. The entire time, I was only pretending that I knew it was coming.

On a timeline that shows the 15 billion years of the universe as one year, the first human appears only at 10:30p on December 31 (about 3 million years ago). Stonehenge is built and Egyptian civilization arises at 11:50:54p (about 3,000 years ago). The Buddha appears on the timeline at 11:59:55p (2,500 years ago), and Christ shows up at 11:59:55p (2,000 years ago). The European Renaissance occurs at 11:59:59p (450 years ago), on the last day of the year.

Stay in the car Nick" "okay." Ash gets out abd goes to look at the dead body. "For an immortal being with 11,000 years under his belt Ash sure is stupid." Nick gets out and sees the blood. "That's a lot of blood." Nick's book starts sending him an alert. "What Lassie? You going to tell Timmy about the well?" pulls out book, and opens it. words start to appear. LOOK AND YOU WILL SEE THAT WHICH WAS CAN NEVER BE. WHEN THEY SEEK A BOY YOUR AGE... ... RUN, YOU FLIPPIN MORON, RUN! "I'm not gonna argue with my book on that. The safest place is with Ash.

We need our children to get onto the reading ladder: anything that they enjoy reading will move them up, rung by rung, into literacy. (Also, do not do what this author did when his 11-year-old daughter was into RL Stine, which is to go and get a copy of Stephen King's Carrie, saying if you liked those you'll love this! Holly read nothing but safe stories of settlers on prairies for the rest of her teenage years, and still glares at me when Stephen King's name is mentioned.)

Every year, on the anniversary of 9/11, and in various places around the United States, I see the words 'Never Forget.' I understand that sentiment. I completely agree with honoring those who lost their lives. We must never forget them, and we must always be vigilant. But there is another side to this, too. It means we never forget to see my people as a potential threat. We haven't stopped racially profiling... these feelings of loss and fear and anger and tragedy affect all of us, regardless of the colour of our skin.

The "Avenue," so called by the Newbridge people, was a stretch of road four or five hundred yards long, completely arched over with huge, wide-spreading apple-trees, planted years ago by an eccentric old farmer. Overhead was one long canopy of snowy fragrant bloom. Below the boughs the air was full of a purple twilight and far ahead a glimpse of painted sunset sky shone like a great rose window at the end of a cathedral aisle.

We should expect nothing less from the language that was originally given by God, to His human family. Hebrew was the method that God chose for mankind to speak to Him, and Him to them. Adam spoke Hebrew—and your Bible confirms this. Everyone who got off the ark spoke one language—Hebrew. Even Abraham spoke Hebrew. Where did Abraham learn to speak Hebrew? Abraham was descended from Noah’s son, Shem. (Ge 11:10-26) Shem’s household was not affected by the later confusion of languages, at Babel. (Ge 11:5-9) To the contrary, Shem was blessed while the rest of Babel was cursed. (Ge 9:26) That is how Abraham retained Hebrew, despite residing in Babylon. So, Shem’s language can be traced back to Adam. (Ge 11:1) And, Shem (Noah’s son) was still alive when Jacob and Esau was 30 years of age. Obviously, Hebrew (the original language) was clearly spoken by Jacob’s sons. (Ge 14:13)

Giving Birth by Marcus Amaker do you remember when the earth was just a baby, settling in its skin, safe in the arms of mother nature with fire breathing from within. you were not shackled by time and life roamed around your heart with the weight of dinosaurs, leaving footprints in your lungs. and the first time you saw the sun you could barely breathe because the possibility of endless light planted a seed so you admire the strength of trees, who naturally grew into unwavering beauty, staring down the mouth of time. do you remember being 11 years old when your mother told you “birth is more painful than dying” and you burst with dreams without even trying, seeking light in your heart, where shadows now rest comfortably next to fear. but you come out of the woods clear, with nature’s breath under your tongue, and a weightless bliss, no longer scared of death.

More than 2,000 books are dedicated to how Warren Buffett built his fortune. Many of them are wonderful. But few pay enough attention to the simplest fact: Buffett’s fortune isn’t due to just being a good investor, but being a good investor since he was literally a child. As I write this Warren Buffett’s net worth is $84.5 billion. Of that, $84.2 billion was accumulated after his 50th birthday. $81.5 billion came after he qualified for Social Security, in his mid-60s. Warren Buffett is a phenomenal investor. But you miss a key point if you attach all of his success to investing acumen. The real key to his success is that he’s been a phenomenal investor for three quarters of a century. Had he started investing in his 30s and retired in his 60s, few people would have ever heard of him. Consider a little thought experiment. Buffett began serious investing when he was 10 years old. By the time he was 30 he had a net worth of $1 million, or $9.3 million adjusted for inflation.16 What if he was a more normal person, spending his teens and 20s exploring the world and finding his passion, and by age 30 his net worth was, say, $25,000? And let’s say he still went on to earn the extraordinary annual investment returns he’s been able to generate (22% annually), but quit investing and retired at age 60 to play golf and spend time with his grandkids. What would a rough estimate of his net worth be today? Not $84.5 billion. $11.9 million. 99.9% less than his actual net worth. Effectively all of Warren Buffett’s financial success can be tied to the financial base he built in his pubescent years and the longevity he maintained in his geriatric years. His skill is investing, but his secret is time. That’s how compounding works. Think of this another way. Buffett is the richest investor of all time. But he’s not actually the greatest—at least not when measured by average annual returns.

New Rule: Just because a country elects a smart president doesn't make it a smart country. A couple of weeks ago, I was asked on CNN if I thought Sarah Palin could get elected president, and I said I hope not, but I wouldn't put anything past this stupid country. Well, the station was flooded with emails, and the twits hit the fan. And you could tell that these people were really mad, because they wrote entirely in CAPITAL LETTERS!!! Worst of all, Bill O'Reilly refuted my contention that this is a stupid country by calling me a pinhead, which (a) proves my point, and (b) is really funny coming from a doody-face like him. Now, before I go about demonstration how, sadly, easy it is to prove the dumbness that's dragging us down, let me just say that ignorance has life-and-death consequences. On the eve of the Iraq War, seventy percent of Americans thought Saddam Hussein was personally involved in 9/11. Six years later, thirty-four percent still do. Or look at the health-care debate: At a recent town hall meeting in South Carolina, a man stood up and told his congressman to "keep your government hands off my Medicare," which is kind of like driving cross-country to protest highways. This country is like a college chick after two Long Island iced teas: We can be talked into anything, like wars, and we can be talked out of anything, like health care. We should forget the town halls, and replace them with study halls. Listen to some of these stats: A majority of Americans cannot name a single branch of government, or explain what the Bill of Rights is. Twenty-four percent could not name the country America fought in the Revolutionary War. More than two-thirds of Americans don't know what's in Roe v. Wade. Two-thirds don't know what the Food and Drug Administration does. Some of this stuff you should be able to pick up simply by being alive. You know, like the way the Slumdog kid knew about cricket. Not here. Nearly half of Americans don't know that states have two senators, and more than half can't name their congressman. And among Republican governors, only three got their wife's name right on the first try. People bitch and moan about taxes and spending, but they have no idea what their government spends money on. The average voter thinks foreign aid consumes more twenty-four percent of our budget. It's actually less than one percent. A third of Republicans believe Obama is not a citizen ad a third of Democrats believe that George Bush had prior knowledge of the 9/11 attacks, which is an absurd sentence, because it contains the words "Bush" and "knowledge." Sarah Palin says she would never apologize for America. Even though a Gallup poll say eighteen percent of us think the sun revolves around the earth. No, they're not stupid. They're interplanetary mavericks. And I haven't even brought up religion. But here's one fun fact I'll leave you with: Did you know only about half of Americans are aware that Judaism is an older religion than Christianity? That's right, half of America looks at books called the Old Testament and the New Testament and cannot figure out which came first. I rest my case.

Falling in love is frightening because it means your heart is no longer under your control, yes, but when the other person returns your affection—that is not the end of your trial but merely the beginning. It’s the heartache and pain that come with life that test you. It’s the times you feel like you have been beaten to within an inch of your life, like the whole world is against you. It’s the years that pass and gradually change how you look—how you spend your time. That is the real challenge in love, and that is where it most often fails. People fall in love with an ideal—not a person.

Three years before the terrible events of September 11, 2001, a former lieutenant colonel in the U.S. Air Force, Robert Bowman, who had flown 101 combat missions in Vietnam, and then had become a Catholic bishop, commented on the terrorist bombings of the U.S. embassies in Kenya and Tanzania. In an article in the National Catholic Reporter he wrote about the roots of terrorism: We are not hated because we practice democracy, value freedom, or uphold human rights. We are hated because our government denies these things to people in Third World countries whose resources are coveted by our multinational corporations. That hatred we have sown has come back to haunt us in the form of terrorism. . . . Instead of sending our sons and daughters around the world to kill Arabs so we can have the oil under their sand, we should send them to rebuild their infrastructure, supply clean water, and feed starving children. . . . In short, we should do good instead of evil. Who would try to stop us? Who would hate us? Who would want to bomb us? That is the truth the American people need to hear.

This year there will be an eclipse of the Moon on the fourth day of August.9 Saturn will be retrograde; Venus, direct; Mercury, variable. And a mass of other planets will not proceed as they used to.10 As a result, crabs this year will walk sideways, rope-makers work backwards, stools end up on benches, and pillows be found at the foot of the bed;11 many men’s bollocks will hang down for lack of a game-bag;12 the belly will go in front and the bum be the first to sit down; nobody will find the bean in their Twelfth Night cake; not one ace will turn up in a flush; the dice will never do what you want, however much you may flatter them;13 and the beasts will talk in sundry places.

I often feel like nobody," Skip says. "I ask myself: Why would you want to talk to me? Why would anyone want to talk to me? It comes on me suddenly, this feeling that I'm not anything...a person who has spent a lot of time in bed, who doesn't want to be anything." I know what he is talking about, and this time, I tell him that. For years, I could not understand why anyone took me seriously. I could not understand how I managed to get into MIT or Harvard, why anyone would offer me a postdoctoral fellowship or a job. I could not understand why people kept turning to me after September 11. I didn't see myself as a person who couldn't get out of bed, but as a salesgirl in a coffee shop - the job I had as a teenager who was afraid to apply to college. My identity was stuck there for year. "Inside me there is the person who wants to be dead," he says. "I can't advocate for myself. I can advocate very strongly for others, but not for myself...Sometimes I'm not sure that I exist. Is this really me - this person whom people want to consult about clergy sexual abuse? Or am I really the person who can't get out of bed? I've gotten better - I spend more of my time living in the present. But it takes a lot of effort to stay in the present - a lot of yoga and meditation.

The Lord prepared Moses for his ministry and took eighty years to do it. He was raised as a prince in Egypt and taught all that the wise men in Egypt knew. Some scholars believe that Moses was in line to be the next Pharaoh. Yet Moses gave all this up to identify with the people of God in their suffering (Heb. 11:24–27). God gave Moses a forty-year “post-graduate course” as a shepherd in the land of Midian, a strange place for a man with all the learning of Egypt in his mind. But there were lessons to be learned in solitude and silence, and in taking care of ignorant sheep, that Moses could never have learned in the university in Egypt. God has different ways of training His servants, and each person’s training is tailor-made by the Lord.

Yoga has been superficially misunderstood by certain Western writers, but its critics have never been its practitioners. Among many thoughtful tributes to yoga may be mentioned one by Dr. C. G. Jung, the famous Swiss psychologist. “When a religious method recommends itself as ‘scientific,’ it can be certain of its public in the West. Yoga fulfills this expectation,” Dr. Jung writes.10 “Quite apart from the charm of the new and the fascination of the half-understood, there is good cause for Yoga to have many adherents. It offers the possibility of controllable experience and thus satisfies the scientific need for ‘facts’; and, besides this, by reason of its breadth and depth, its venerable age, its doctrine and method, which include every phase of life, it promises undreamed-of possibilities. “Every religious or philosophical practice means a psychological discipline, that is, a method of mental hygiene. The manifold, purely bodily procedures of Yoga11 also mean a physiological hygiene which is superior to ordinary gymnastics and breathing exercises, inasmuch as it is not merely mechanistic and scientific, but also philosophical; in its training of the parts of the body, it unites them with the whole of the spirit, as is quite clear, for instance, in the Pranayama exercises where Prana is both the breath and the universal dynamics of the cosmos…. “Yoga practice...would be ineffectual without the concepts on which Yoga is based. It combines the bodily and the spiritual in an extraordinarily complete way. “In the East, where these ideas and practices have developed, and where for several thousand years an unbroken tradition has created the necessary spiritual foundations, Yoga is, as I can readily believe, the perfect and appropriate method of fusing body and mind together so that they form a unity which is scarcely to be questioned. This unity creates a psychological disposition which makes possible intuitions that transcend consciousness.

The attacks of 9/11 were the biggest surprise in American history, and for the past ten years we haven't stopped being surprised. The war on terror has had no discernible trajectory, and, unlike other military conflicts, it's almost impossible to define victory. You can't document the war's progress on a world map or chart it on a historical timetable in a way that makes any sense. A country used to a feeling of being in command and control has been whipsawed into a state of perpetual reaction, swinging wildly between passive fear and fevered, often thoughtless, activity, at a high cost to its self-confidence.

It goes something like this: I am one person among 6.5 billion people on Earth at the moment. That's one person among 6,500,000,000 people. That'a lot of Wembley Stadiums full of people, and even more double-decker buses (apparently the standard British measurements for size). And we live on an Earth that is spinning at 67,000 miles an hour through space around a sun that is the centre of our solar system (and our solar system is spinning around the centre of the Milky Way at 530,000 mph). Just our solar system (which is a tiny speck within the entire universe) is very big indeed. If Earth was a peppercorn and Jupiter was a chestnut (the standard American measurements), you'd have to place them 100 metres apart to get a sense of the real distance between us. And this universe is only one of many. In fact, the chances are that there are many, many more populated Earths - just like ours - in other universes. And that's just space. Have a look at time, too. If you're in for a good run, you may spend 85 years on this Earth. Man has been around for 100,000 years, so you're going to spend just 0.00085 percent of man's history living on this Earth. And Man's stay on Earth has been very short in the context of the life of the Earth (which is 4.5 billion years old): if the Earth had been around for the equivalent of a day (with the Big Bang kicking it all off at midnight), humans didn't turn up until 11.59.58 p.m. That means we've only been around for the last two seconds. A lifetime is gone in a flash. There are relatively few people on this Earth that were here 100 years ago. Just as you'll be gone (relatively) soon. So, with just the briefest look at the spatial and temporal context of our lives, we are utterly insignificant. As the Perspective Machine lifts up so far above the woods that we forget what the word means, we see just one moving light. It is beautiful. A small, gently glowing light. It is a firefly lost somewhere in the cosmos. And a firefly - on Earth - lives for just one night. It glows beautifully, then goes out. And up there so high in our Perspective Machine we realize that our lives are really just like that of the firefly. Except the air is full of 6.5 billion fireflies. They're glowing beautifully for one night. Then they are gone. So, Fuck It, you might as well REALLY glow.

On April 11, 1945, my father’s infantry company was attacked by German forces, and in the early stages of battle, heavy artillery fire led to eight casualties. According to the citation: “With complete disregard for his own safety, Private Pausch leaped from a covered position and commenced treating the wounded men while shells continued to fall in the immediate vicinity. So successfully did this soldier administer medical attention that all the wounded were evacuated successfully.” In recognition of this, my dad, then twenty-two years old, was issued the Bronze Star for valor. In the fifty years my parents were married, in the thousands of conversations my dad had with me, it had just never come up. And so there I was, weeks after his death, getting another lesson from him about the meaning of sacrifice—and about the power of humility.

Prime numbers are divisible only by 1 and by themselves. They hold their place in the infinite series of natural numbers, squashed, like all numbers, between two others, but one step further than the rest. They are suspicious, solitary numbers, which is why Mattia thought they were wonderful. Sometimes he thought that they had ended up in that sequence by mistake, that they'd been trapped, like pearls strung on a necklace. Other times he suspected that they too would have preferred to be like all the others, just ordinary numbers, but for some reason they couldn't do it. This second thought struck him mostly at night, in the chaotic interweaving of images that comes before sleep, when the mind is too weak to tell itself lies. In his first year at university, Mattia had learned that, among prime numbers, there are some that are even more special. Mathematicians call them twin primes: pairs of prime numbers that are close to each other, almost neighbors, but between them there is always an even number that prevents them from truly touching. Numbers like 11 and 13, like 17 and 19, 41 and 43. If you have the patience to go on counting, you discover that these pairs gradually become rarer. You encounter increasingly isolated primes, lost in that silent, measured space made only of ciphers, and you develop a distressing presentiment that the pairs encountered up until that point were accidental, that solitude is the true destiny. Then, just when you're about to surrender, when you no longer have the desire to go on counting, you come across another pair of twins, clutching each other tightly. There is a common conviction among mathematicians that however far you go, there will always be another two, even if no one can say where exactly, until they are discovered.

8But do not overlook this one fact, beloved, that with the Lord one day is as a thousand years, and  t a thousand years as one day. 9 u The Lord is not slow to fulfill his promise  v as some count slowness, but  w is patient toward you, [1]  x not wishing that any should perish, but  y that all should reach repentance. 10But  z the day of the Lord will come like a thief, and then  a the heavens will pass away with a roar, and  b the heavenly bodies [2] will be burned up and dissolved, and the earth and the works that are done on it will be exposed. [3] 11Since all these things are thus to be dissolved,  c what sort of people ought you to be in lives of holiness and godliness, 12 d waiting for and hastening the coming of the day of God, because of which the heavens will be set on fire and dissolved, and  e the heavenly bodies will melt as they burn! 13But according to his promise we are waiting for  f new heavens and a new earth  g in which righteousness dwells.

Logotherapy bases its technique called “paradoxical intention” on the twofold fact that fear brings about that which one is afraid of, and that hyper-intention makes impossible what one wishes. In German I described paradoxical intention as early as 1939.11 In this approach the phobic patient is invited to intend, even if only for a moment, precisely that which he fears. Let me recall a case. A young physician consulted me because of his fear of perspiring. Whenever he expected an outbreak of perspiration, this anticipatory anxiety was enough to precipitate excessive sweating. In order to cut this circle formation I advised the patient, in the event that sweating should recur, to resolve deliberately to show people how much he could sweat. A week later he returned to report that whenever he met anyone who triggered his anticipatory anxiety, he said to himself, “I only sweated out a quart before, but now I’m going to pour at least ten quarts!” The result was that, after suffering from his phobia for four years, he was able, after a single session, to free himself permanently of it within one week. The reader will note that this procedure consists of a reversal of the patient’s attitude, inasmuch as his fear is replaced by a paradoxical wish. By this treatment, the wind is taken out of the sails of the anxiety. Such a procedure, however, must make use of the specifically human capacity for self-detachment inherent in a sense of humor. This basic capacity to detach one from oneself is actualized whenever the logotherapeutic technique called paradoxical intention is applied. At the same time, the patient is enabled to put himself at a distance from his own neurosis. A statement consistent with this is found in Gordon W. Allport’s book, The Individual and His Religion: “The neurotic who learns to laugh at himself may be on the way to self-management, perhaps to cure.”12 Paradoxical intention is the empirical validation and clinical application of Allport’s statement.

This was not the first time that the world didn’t listen. In college I read Hitler’s Mein Kampf. Fourteen years before the first shot was fired, Hitler announced his plan to destroy the parliamentary system in Germany, to attack France and Eastern Europe, and to eliminate the Jews. Why, I asked the professor, did neither ordinary Germans voting in the Reichstag elections in July 1932, nor foreign leaders reacting to the rise of Nazism, believe him? Why was anyone surprised when he simply did what he said he would do? She had no answer. The fall of my senior year at Princeton, nineteen deeply religious young men flew planes into the World Trade Center and the Pentagon. During the decade before 9/11, Osama Bin Laden had shouted out his warnings of mass murder using all the means of modern communication. And still we were surprised when he did what he said he would do. So I suppose what happened here is that they said what they would do, and we did not listen. Then they did what they said they would do.

03:11 And in the past few years, we've been able to propagate this lie even further via social media. You may have seen images like this one: "The only disability in life is a bad attitude." Or this one: "Your excuse is invalid." Indeed. Or this one: "Before you quit, try!" These are just a couple of examples, but there are a lot of these images out there. You know, you might have seen the one, the little girl with no hands drawing a picture with a pencil held in her mouth. You might have seen a child running on carbon fiber prosthetic legs. And these images, there are lots of them out there, they are what we call inspiration porn. (Laughter) And I use the term porn deliberately, because they objectify one group of people for the benefit of another group of people. So in this case, we're objectifying disabled people for the benefit of nondisabled people. The purpose of these images is to inspire you, to motivate you, so that we can look at them and think, "Well, however bad my life is, it could be worse. I could be that person." But what if you are that person?

I should also add something about weight here, because we all know that there’s often a relationship between weight and risk for diabetes. If the risk for Alzheimer’s disease goes up with metabolic disorders, then it makes sense that the risk also rises with unhealthy weight gain that has metabolic consequences. The science now speaks to this fact. Carrying extra weight around the abdomen has been shown to be particularly harmful to the brain. One study that garnered lots of media attention looked at over six thousand individuals aged forty to forty-five and measured the size of their bellies between 1964 and 1973.11 A few decades later, they were evaluated to see who had developed dementia and how that related to their waist size at the start of the study. The correlation between risk of dementia and thicker midsections twenty-seven years earlier was remarkable: Those with the highest level of abdominal fat had an increased risk of dementia of almost three-fold in comparison to those with the lowest abdominal weight. There is plenty of evidence that managing your weight now will go a long way toward preventing brain decline later.

The people were divided into the persecuted and those who persecuted them. That wile beast, which lives in man and does not dare to show itself until the barriers of law and custom have been removed, was now set free. The signal was given, the barriers were down. As has so often happened in the history of man, permission was tacitly granted for acts of violence and plunder, even for murder, if they were carried out in the name of higher interests, according to established rules, and against a limited number of men of a particular type and belief....In a few minutes the business quarter, based on centuries of tradition, was wiped out. It is true that there had always been concealed enmities and jealousies and religious intolerance, coarseness and cruelty, but there had also been courage and fellowship and a feeling for measure and order, which restrained all these instincts within the limits of the supportable and, in the end, calmed them down and submitted them to the general interest of life in common. Men who had been leaders in the commercial quarter for forty years vanished overnight as if they had all died suddenly, together with the habits, customs and institutions which they represented. p. 11

The Nephilim (Aldebaran’s extraterrestrials in Maria’s messages) who survived the great deluge returned to Phoenicia; the Bible made reference to their return. They lived with the Phoenicians for 33 years and 33 days in Tyre, Sidon, Byblos, and Baalbeck. The number 33.33 represents the period of the Tana-wir or Tanwir, which means enlightenment. The number 33.33 became the most important and the most secret number in Phoenician occultism, architecture, and numerology, because it refers to their place of origin, Jabal Haramoun (Mt. Hermon in Lebanon) which is located exactly at 33.33° East and 33.33° North.)   The number 33 is equally important in the Masonic rite King Hiram created with the assistance of King Solomon. This number is closely related to the compass and square, which were given to the Phoenicians as a gift from the Anunnaki lords. This explains how and why the early Phoenicians excelled in building ships, navigation and land-seas maps making, and surpassed their neighbors in these fields, beyond belief! Worth mentioning here, that the Egyptian Sphinx was built some 11,000 years ago, before the Biblical Great Flood by the early Phoenicians, the Nephilim and an army of Djinns created by the Anunnaki.

You said earlier today that you wanted to talk about something,” Halt said. Crowley nodded, gathering his thoughts before he began. “We seem to share a lot of the same skills,” he said. “And the same weapons. I noticed you carry a saxe knife and a throwing knife like mine. I wondered where you came by them.” Crowley, of course, carried his two knives in the distinctive Ranger-issue double scabbard. Halt’s were in separate scabbards, placed close together on the left side of his belt. He glanced at them now, where the belt was draped over a rock beside the campfire. “My mentor gave them to me,” he said. “He was a Ranger, like you.” Crowley sat up at that piece of information. “A Ranger?” he said. “In Hibernia? What was his name?” “He called himself Pritchard. He was an amazing man.” “He was indeed,” Crowley affirmed, and now it was Halt’s turn to look surprised. “You knew him?” Crowley nodded eagerly. “I was his apprentice for five years. He taught me everything I know. How did you come to meet him?” “He turned up at Du . . . Droghela, some three years ago. He took me under his wing and taught me silent movement, knife work, tracking and the rest. I could already shoot, but he tightened up my technique quite a bit.” Crowley noticed the hesitation and correction when Halt mentioned the name of the place where he’d met Pritchard. But he let it pass. “Yes. He was very big on technique.” “And practice,” Halt agreed. Crowley smiled at the memory of his old teacher. “He had a saying. An ordinary archer practices until he gets it right. A Ranger—” “Practices until he never gets it wrong.” Halt

Things I've Learned in 18 Years of Life   1) True love is not something found, rather [sic] something encountered. You can’t go out and look for it. The person you marry and the person you love could easily be two different people. So have a beautiful life while waiting for God to bring along your once-in-a-lifetime love. Don't allow yourself to settle for anything less than them. Stop worrying about who you're going to marry because God's already on the front porch watching your grandchildren play.   2) God WILL give you more than you can handle, so you can learn to lean on him in times of need. He won't tempt you more than you can handle, though. So don't lose hope. Hope anchors the soul.   3) Remember who you are and where you came from. Remember that you are not from this earth. You are a child of heaven, you're invaluable, you are beautiful. Carry yourself that way.   4) Don't put your faith in humanity, humanity is inherently flawed. We are all imperfect people created and loved by a perfect God. Perfect. So put your faith in Him.   5) I fail daily, and that is why I succeed.   6) Time passes, and nothing and everything changes. Don't live life half asleep. Don't drag your soul through the days. Feel everything you do. Be there physically and mentally. Do things that make you feel this way as well.   7) Live for beauty. We all need beauty, get it where you can find it. Clothing, paintings, sculptures, music, tattoos, nature, literature, makeup. It's all art and it's what makes us human. Same as feeling the things we do. Stay human.   8) If someone makes you think, keep them. If someone makes you feel, keep them.   9) There is nothing the human brain cannot do. You can change anything about yourself that you want to. Fight for it. It's all a mental game.   10) God didn’t break our chains for us to be bound again. Alcohol, drugs, depression, addiction, toxic relationships, monotony and repetition, they bind us. Break those chains. Destroy your past and give yourself new life like God has given you.   11) This is your life. Your struggle, your happiness, your sorrow, and your success. You do not need to justify yourself to anyone. You owe no one an explanation for the choices that you make and the position you are in. In the same vein, respect yourself by not comparing your journey to anyone else's.   12) There is no wrong way to feel.   13) Knowledge is everywhere, keep your eyes open. Look at how diverse and wonderful this world is. Are you going to miss out on beautiful people, places, experiences, and ideas because you are close-minded? I sure hope not.   14) Selfless actions always benefit you more than the recipient.   15) There is really no room for regret in this life. Everything happens for a reason. If you can't find that reason, accept there is one and move on.   16) There is room, however, for guilt. Resolve everything when it first comes up. That's not only having integrity, but also taking care of your emotional well-being.   17) If the question is ‘Am I strong enough for this?’ The answer is always, ‘Yes, but not on your own.’   18) Mental health and sanity above all.   19) We love because He first loved us. The capacity to love is the ultimate gift, the ultimate passion, euphoria, and satisfaction. We have all of that because He first loved us. If you think about it in those terms, it is easy to love Him. Just by thinking of how much He loves us.   20) From destruction comes creation. Beauty will rise from the ashes.   21) Many things can cause depression. Such as knowing you aren't becoming the person you have the potential to become. Choose happiness and change. The sooner the better, and the easier.   22) Half of happiness is as simple as eating right and exercising. You are one big chemical reaction. So are your emotions. Give your body the right reactants to work with and you'll be satisfied with the products.

SOCIAL/GENERAL ICEBREAKERS 1. What do you think of the movie/restaurant/party? 2. Tell me about the best vacation you’ve ever taken. 3. What’s your favorite thing to do on a rainy day? 4. If you could replay any moment in your life, what would it be? 5. What one thing would you really like to own? Why? 6. Tell me about one of your favorite relatives. 7. What was it like in the town where you grew up? 8. What would you like to come back as in your next life? 9. Tell me about your kids. 10. What do you think is the perfect age? Why? 11. What is a typical day like for you? 12. Of all the places you’ve lived, tell me about the one you like the best. 13. What’s your favorite holiday? What do you enjoy about it? 14. What are some of your family traditions that you particularly enjoy? 15. Tell me about the first car you ever bought. 16. How has the Internet affected your life? 17. Who were your idols as a kid? Have they changed? 18. Describe a memorable teacher you had. 19. Tell me about a movie/book you’ve seen or read more than once. 20. What’s your favorite restaurant? Why? 21. Tell me why you were named ______. What is the origin of your last name? 22. Tell me about a place you’ve visited that you hope never to return to. get over your mom’s good intentions. 23. What’s the best surprise you’ve ever received? 24. What’s the neatest surprise you’ve ever planned and pulled off for someone else? 25. Skiing here is always challenging. What are some of your favorite places to ski? 26. Who would star as you in a movie about your life? Why that person? 27. Who is the most famous person you’ve met? 28. Tell me about some of your New Year’s resolutions. 29. What’s the most antiestablishment thing you’ve ever done? 30. Describe a costume that you wore to a party. 31. Tell me about a political position you’d like to hold. 32. What song reminds you of an incident in your life? 33. What’s the most memorable meal you’ve eaten? 34. What’s the most unforgettable coincidence you’ve experienced or heard about? 35. How are you able to tell if that melon is ripe? 36. What motion picture star would you like to interview? Why? 37. Tell me about your family. 38. What aroma brings forth a special memory? 39. Describe the scariest person you ever met. 40. What’s your favorite thing to do alone? 41. Tell me about a childhood friend who used to get you in trouble. 42. Tell me about a time when you had too much to eat or drink. 43. Describe your first away-from-home living quarters or experience. 44. Tell me about a time that you lost a job. 45. Share a memory of one of your grandparents. 46. Describe an embarrassing moment you’ve had. 47. Tell me something most people would never guess about you. 48. What would you do if you won a million dollars? 49. Describe your ideal weather and why. 50. How did you learn to ski/hang drywall/play piano?

On Thanksgiving Day, 2011, my pastor Peter Jonker preached a marvelous sermon on Psalm 65 with an introduction from the life of Seth MacFarlane, who had been on NPR’s Fresh Air program with Terry Gross. MacFarlane is a cartoonist and comedian. He’s the creator of the animated comedy show “The Family Guy,” which my pastor called “arguably the most cynical show on television.” Terry Gross asked MacFarlane about 9/11. It seems that on that day of national tragedy MacFarlane had been booked on American Airlines Flight 11, Boston to LA, but he had arrived late at Logan airport and missed it. As we know, hijackers flew Flight 11 into the North Tower of the World Trade Center. My preacher said, “MacFarlane should have been on that plane. He should have been dead at 29 years of age. But somehow, at the end of that terrible day, he found himself healthy and alive, still able to turn his face toward the sun.” Terry Gross asked the inevitable question: “After that narrow escape, do you think of the rest of your life as a gift?” “No,” said MacFarlane. “That experience didn’t change me at all. It made no difference in the way I live my life. It made no difference in the way I look at things. It was just a coincidence.” And my preacher commented that MacFarlane had created “a missile defense system” against the threat of incoming gratitude — which might have lodged in his soul and changed him forever. MacFarlane, “the Grinch who stole gratitude,” perfectly set up what Peter Jonker had to say to us about how it is right and proper for us to give thanks to God at all times and in all places, and especially when our life has been spared.

You measure a good song the same way you measure architecture, fashion, or any other artistic endeavor. Time. You know when you see a picture of yourself from the eighties with a horrible hairdo and some stone-washed jeans and you think, “How embarrassing—what the fuck was I thinking? Why didn’t somebody stop me?” It’s the same thing Mick Jagger and David Bowie should be thinking every time they hear their cover of “Dancing in the Streets.” The point is, at the time it seemed like a good idea, just like kitchens with burnt-orange Formica and avocado appliances, den walls covered with fake brick paneling, and segregation—all horrible decisions that we now universally recognize as wrong. But somehow when it comes to music, we can’t just admit we made a mistake with “Emotional Rescue.” There’s always some dick who defends the past. “Hey, man, I lost my virginity to ‘Careless Whisper.’ ” I’m sure there was somebody who got laid for the first time on 9/11 but they don’t get a boner when they see the footage of the planes going into the tower.

Louis XIV was a very proud and self-confident man. He had such and such mistresses, and such and such ministers, and he governed France badly. The heirs of Louis XIV were also weak men, and also governed France badly. They also had such and such favourites and such and such mistresses. Besides which, certain persons were at this time writing books. By the end of the eighteenth century there gathered in Paris two dozen or so persons who started saying that all men were free and equal. Because of this in the whole of France people began to slaughter and drown each other. These people killed the king and a good many others. At this time there was a man of genius in France – Napoleon. He conquered everyone everywhere, i.e. killed a great many people because he was a great genius; and, for some reason, he went off to kill Africans, and killed them so well, and was so clever and cunning, that, having arrived in France, he ordered everyone to obey him, which they did. Having made himself Emperor he again went to kill masses of people in Italy, Austria and Prussia. And there too he killed a great many. Now in Russia there was the Emperor Alexander, who decided to reestablish order in Europe, and therefore fought wars with Napoleon. But in the year ’07 he suddenly made friends with him, and in the year ’11 quarrelled with him again, and they both again began to kill a great many people. And Napoleon brought six hundred thousand men to Russia and conquered Moscow. But then he suddenly ran away from Moscow, and then the Emperor Alexander, aided by the advice of Stein and others, united Europe to raise an army against the disturber of her peace. All Napoleon’s allies suddenly became his enemies; and this army marched against Napoleon, who had gathered new forces. The allies conquered Napoleon, entered Paris, forced Napoleon to renounce the throne, and sent him to the island of Elba, without, however, depriving him of the title of Emperor, and showing him all respect, in spite of the fact that five years before, and a year after, everyone considered him a brigand and beyond the law. Thereupon Louis XVIII, who until then had been an object of mere ridicule to both Frenchmen and the allies, began to reign. As for Napoleon, after shedding tears before the Old Guard, he gave up his throne, and went into exile. Then astute statesmen and diplomats, in particular Talleyrand, who had managed to sit down before anyone else in the famous armchair1 and thereby to extend the frontiers of France, talked in Vienna, and by means of such talk made peoples happy or unhappy. Suddenly the diplomats and monarchs almost came to blows. They were almost ready to order their troops once again to kill each other; but at this moment Napoleon arrived in France with a battalion, and the French, who hated him, all immediately submitted to him. But this annoyed the allied monarchs very much and they again went to war with the French. And the genius Napoleon was defeated and taken to the island of St Helena, having suddenly been discovered to be an outlaw. Whereupon the exile, parted from his dear ones and his beloved France, died a slow death on a rock, and bequeathed his great deeds to posterity. As for Europe, a reaction occurred there, and all the princes began to treat their peoples badly once again.

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.

Life, in short, just wants to be. But—and here’s an interesting point—for the most part it doesn’t want to be much. This is perhaps a little odd because life has had plenty of time to develop ambitions. If you imagine the 4.5 billion odd years of Earth’s history compressed into a normal earthly day, then life begins very early, about 4 A.M., with the rise of the first simple, single-celled organisms, but then advances no further for the next sixteen hours. Not until almost 8:30 in the evening, with the day five-sixths over, has Earth anything to show the universe but a restless skin of microbes. Then, finally, the first sea plants appear, followed twenty minutes later by the first jellyfish and the enigmatic Ediacaran fauna first seen by Reginald Sprigg in Australia. At 9:04 P.M. trilobites swim onto the scene, followed more or less immediately by the shapely creatures of the Burgess Shale. Just before 10 P.M. plants begin to pop up on the land. Soon after, with less than two hours left in the day, the first land creatures follow. Thanks to ten minutes or so of balmy weather, by 10:24 the Earth is covered in the great carboniferous forests whose residues give us all our coal, and the first winged insects are evident. Dinosaurs plod onto the scene just before 11 P.M. and hold sway for about three-quarters of an hour. At twenty-one minutes to midnight they vanish and the age of mammals begins. Humans emerge one minute and seventeen seconds before midnight. The whole of our recorded history, on this scale, would be no more than a few seconds, a single human lifetime barely an instant. Throughout this greatly speeded-up day continents slide about and bang together at a clip that seems positively reckless. Mountains rise and melt away, ocean basins come and go, ice sheets advance and withdraw. And throughout the whole, about three times every minute, somewhere on the planet there is a flashbulb pop of light marking the impact of a Manson-sized meteor or one even larger. It’s a wonder that anything at all can survive in such a pummeled and unsettled environment. In fact, not many things do for long. Perhaps an even more effective way of grasping our extreme recentness as a part of this 4.5-billion-year-old picture is to stretch your arms to their fullest extent and imagine that width as the entire history of the Earth. On this scale, according to John McPhee in Basin and Range, the distance from the fingertips of one hand to the wrist of the other is Precambrian. All of complex life is in one hand, “and in a single stroke with a medium-grained nail file you could eradicate human history.” Fortunately, that moment hasn’t happened, but the chances are good that it will. I don’t wish to interject a note of gloom just at this point, but the fact is that there is one other extremely pertinent quality about life on Earth: it goes extinct. Quite regularly. For all the trouble they take to assemble and preserve themselves, species crumple and die remarkably routinely. And the more complex they get, the more quickly they appear to go extinct. Which is perhaps one reason why so much of life isn’t terribly ambitious.