“
sleep is such a luxury, which i cant afford.
”
”
Robin Sikarwar
“
Day: Different. * Shit: Same. * Workload and Course Load: Big, steamy load. * Consider: Pro v. con of liquid diet. * Shopping List: One bourbon. One Scotch. One beer.
”
”
Qwen Salsbury (The Plan)
“
Gmorning.
This feeling will pass.
This workload will pass.
These people will pass.
But look at you, with the gift of memory.
You can time travel to the good stuff just by closing your eyes & breathing.
Then come right back to now, eyes up for the good stuff ahead.
You magic thing.
Gnight.
This moment will pass.
This fatigue will pass.
Tonight will pass.
But look at you, with the gift of imagination.
You can teleport to where you're happiest just by closing your eyes and breathing.
Then come right back to now, check in with the present.
You magic thing, you.
”
”
Lin-Manuel Miranda ({(Gmorning, Gnight)}[Gmorning, Gnight])
“
What breaks you down is not the amount of pressure you feel at one time, but it’s the way you perceive and handle it.
”
”
Ashish Patel
“
And to think I survived this deadly workload, only to be murdered by the sight of my parents' bare asses, a tragedy that gives a whole new meaning to the word assassination.
”
”
Megan McCafferty (Charmed Thirds (Jessica Darling, #3))
“
Day of Employment: 362 8:11 p.m. * Day: Different. * Shit: Same. * Workload and Course Load: Big, steamy load. * Consider: Pro v. con of liquid diet. * Shopping List: One bourbon. One Scotch. One beer.
”
”
Qwen Salsbury (The Plan)
“
Gmorning.
This feeling will pass.
This workload will pass.
These people will pass.
But look at you, with the gift of memory.
You can time travel to the good stuff just by closing your eyes & breathing.
Then come right back to now, eyes up for the good stuff ahead.
You magic thing.
Gnight.
This moment will pass.
This fatigue will pass.
Tonight will pass.
But look at you, with the gift of imagination.
You can teleport to where you're happiest just by closing your eyes and breathing.
Then come right back to now, check in with the present.
You magic thing, you.
”
”
Lin-Manuel Miranda (Gmorning, Gnight!: Little Pep Talks for Me & You)
“
If The Muppet Show had a basketball team, the score would always be Frog 99, Chaos 98."
(Jerry Juhl on the crazy workload of The Muppet Show)
”
”
Brian Jay Jones (Jim Henson: The Biography)
“
In a lifetime of hearing people celebrate weekends, she finally saw what all the fuss was about. By no means did her workload cease on Saturday, but it did shift gears. If her kids wanted to pull everything out of the laundry basket to make a bird's nest and sit in it, fine. Dellarobia could even sit in there with them and incubate, if she so desired. Household chores no longer called her name exclusively. She had an income. She'd never before understood how much her life in this little house had felt to her like confinement in a sinking vehicle after driving off a bridge. ..... To open a hatch and swim away felt miraculous. Working outside the home took her about fifty yards from her kitchen, which was far enough. She couldn't see the dishes in the sink.
”
”
Barbara Kingsolver (Flight Behavior)
“
It reminded me that they [the students] were more than just their scholarly shortcomings and gripes about the workload. Each had a history, a set of problems. Each, for better or worse, was anchored to a family.
”
”
Wally Lamb
“
You are likely to vomit your dreams if you take too much at a time. Take it one after the other and don't over-eat the dreams you have! Dream big, but start small!
”
”
Israelmore Ayivor (The Great Hand Book of Quotes)
“
[After discussing the importance of the Tuesday workload...] "...'Anyway, I spend a lot of time praying. And my knees are calloused.' ... 'I've spent a lot of time doing the same, ' I said as the light changed. 'That's the only thing that gets me through--on Tuesday's and every other day of the week.
”
”
Janice Thompson (The Director's Cut (Backstage Pass, #3))
“
the more you see yourself like a stranger, the more likely you are to give your future self the same workload that you would give a stranger, and the more likely you are to put things off to tomorrow—for your future self to do.
”
”
Chris Bailey (The Productivity Project: Accomplishing More by Managing Your Time, Attention, and Energy)
“
Mothers serve their families in all manner of dirty and undignified positions, willingly taking on a workload so extensive and ongoing you could never hire someone to to it.
”
”
Catherine McNiel (Long Days of Small Things: Motherhood as a Spiritual Discipline)
“
if the partners don’t get workload distribution issues under control, the anger and resentment that builds up can end the marriage.
”
”
Melissa Orlov (The ADHD Effect on Marriage: Understand and Rebuild Your Relationship in Six Steps)
“
I would outlaw literature exams entirely; I would also eschew the twin barbarities of 'attendance' and 'participation' as grading criteria, necessitated by workload increase.
”
”
Julie Schumacher (Dear Committee Members)
“
Parsons’ interest in the OTO had not been lessened by his new workload. Indeed, it had grown stronger as he immersed himself in the writings and philosophy of Aleister Crowley.
”
”
George Pendle (Strange Angel: The Otherworldly Life of Rocket Scientist John Whiteside Parsons)
“
No one said evil couldn’t be attractive. That’s how evil gets a lot of it workload done, in fact.
”
”
Mhairi McFarlane (Just Last Night)
“
Traditional ways to deal with information--reading, listening, writing, talking--are painfully slow in comparison to "viewing the big picture." Those who survive information overload will be those who search for information with broadband thinking but apply it with a single-minded focus.
”
”
Kathryn Alesandrini (Survive Information Overload: The 7 Best Ways to Manage Your Workload by Seeing the Big Picture)
“
In this context, “focus” doesn’t mean locking our office door, selecting a task to process, and tuning out the world around us until that task is complete. That kind of self-exile is a productivity (fear) reaction—not a kaizen (growth) reaction—to a stressful workload.
”
”
Jim Benson (Personal Kanban: Mapping Work | Navigating Life)
“
My personal view (and not the view of the LAS by any means) would be to prohibit alcohol, but legalise cannabis. Not only would it cut our workload by, at my estimate, 60-70%, but I’ve never had anyone high on cannabis try to hit me. Cannabis users are very rarely violent, tend to be generally easier to handle and seldom get loud and annoying. It’s true that there are long-term health consequences, and that heavy ‘stoners’ can waste their life away, but the same holds true of alcohol and alcoholics.
”
”
Tom Reynolds (Blood, Sweat and Tea)
“
A popular myth is that learning is largely a matter of motivation. Increasingly, the key to effective learning in the information era is how you think, not how you feel.
”
”
Kathryn Alesandrini (Survive Information Overload: The 7 Best Ways to Manage Your Workload by Seeing the Big Picture)
“
One down, fifteen to go.
”
”
Marcus Trescothick
“
Its not workload that kills you, its worry that kills you.
”
”
Vijay Dhameliya
“
When we see non-normative rates of stress in a Circler or a department, we can make adjustments to workload,
”
”
Dave Eggers (The Circle)
“
It will add to your effectiveness, subtract from your weaknesses, divide your workload, and multiply your impact.
”
”
John C. Maxwell (Developing the Leader Within You 2.0)
“
every question mark adds to our cognitive workload, distracting our attention from the task at hand.
”
”
Steve Krug (Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability)
“
The greatest opportunity offered by AI is not reducing errors or workloads, or even curing cancer: it is the opportunity to restore the precious and time-honored connection and trust
”
”
Eric J. Topol (Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again)
“
There is no question that having standards and believing in them and staffing an administrative unit objectively using forecasted workloads will help you to maintain and enhance productivity.
”
”
Andrew S. Grove (High Output Management)
“
would entail more work and more responsibility. And the office is largely staffed by shirkers and idiots, Raymond. Managing them and their workloads would be quite a challenge, I can assure you.
”
”
Gail Honeyman (Eleanor Oliphant Is Completely Fine)
“
It’s clear that the teaching profession in America was never designed to offer a lifetime of strong wages or a sustainable workload. Our schools have a 200+ year history of undervaluing the necessary skill sets of a good educator, offering low compensation, and making all-consuming demands on teachers’ personal lives due to the perception of the work as a “calling” which they should gladly sacrifice for.
”
”
Angela Watson (Fewer Things, Better: The Courage to Focus on What Matters Most)
“
Water temperatures in this range do, in fact, cause physiological changes—one of which is known as the cold-shock response, a “series of reflexes that begin immediately upon sudden cooling of the skin following cold-water immersion.” During this reflexive response, “blood pressure, heart rate, and the workload of the heart all increase, making the heart more susceptible to life-threatening rhythms and heart attack. Simultaneously,” an online text explained, “gasping begins, followed by rapid and deep breathing. These reflexes can quickly lead to accidental inhalation of water and drowning. This rapid and seemingly uncontrollable over-breathing creates a sensation of suffocation and contributes to feelings of panic. It can also create dizziness, confusion, disorientation, and a decreased level of consciousness.
”
”
Sy Montgomery (The Soul of an Octopus: A Surprising Exploration into the Wonder of Consciousness)
“
Easier asked than answered,” said Mr. Olderglough. “For our days here are varied, and so our needs are also varied. On the whole, I think you’ll find the workload to be light in that you will surely have ample free time. But then there comes the question of what one does with his free time. I have occasionally felt that this was the most difficult part of the job; indeed, the most difficult part of being alive, wouldn’t you say, boy?
”
”
Patrick deWitt (Undermajordomo Minor)
“
The benefits are due in part to the fact that a bilingual person’s brain must actively suppress one language when speaking another. Being able to handle that extra workload results in stronger overall control of attention.
”
”
Rahul Jandial (Life Lessons From A Brain Surgeon: Practical Strategies for Peak Health and Performance)
“
In spite of being a marketing guy for over 40 years, I never realised how challenging it would be to gain global traction for the Irish romantic fantasy novel, Dolphin Song. It's succeeding, but the workload has been terrific.
”
”
Tom Richards (Dolphin Song)
“
It is ironic that we have more technology to make our lives more efficient, ostensibly reducing our workload, and we work harder than we ever have. I was dragged into email kicking and screaming. On most issues technological I’m wrong, but I think I had this one nailed. Given the way emails come like baseballs from a machine in a batting cage, I spend more time responding to them than I spent manually opening and responding to letters. My friends from England write beautiful letters: bonded correspondence paper, elegant penmanship, and prose that reads like poetry. I shoot back an email. To the equivalent of a well-prepared feast I reciprocate with the equivalent of a bag of chips.
”
”
Michael Scott Horton (The Gospel-Driven Life: Being Good News People in a Bad News World)
“
So, what's the solution to feeling like there's not enough time in the day? Do less. Focusing on the truly important tasks at hand and letting go of the pressure to be constantly productive will lead to a clearer mind and a lighter workload.
”
”
Shubham Kumar Singh (You Become What You think: Insights to Level Up Your Happiness, Personal Growth, Relationships, and Mental Health (Life Changing Insights Book 1))
“
Otherwise, her real workload was as the college’s graphic designer: inputting calendars, formatting websites, changing out images—all dull, repetitive tasks. Such a waste, she thought, then felt a jolt of panic, recalling Nadia trying to make her give up her work.
”
”
Etaf Rum (Evil Eye)
“
A man would lose nothing, in terms of workload, if the distribution of care work were completely socialized instead of being performed by his wife. In structural terms, there would be no antagonistic or irreconcilable interests. Of course, this does not mean that he is aware of this problem, as it may well be that he is so integrated into sexist culture that he has developed some severe form of narcissism based on his presumed male superiority, which leads him to naturally oppose any attempts to socialize care work, or the emancipation of his wife. The capitalist, on the other hand, has something to lose in the socialization of the means of production; it is not just about his convictions about the way the world and his place in it, but also the massive profits he happily expropriates from the workers. („Remarks on Gender“)
”
”
Cinzia Arruzza
“
we are qualified for Christian service by our praying not our preaching, by our desire to worship him and not our workload on his behalf, by knowing Jesus personally and not just by knowing a lot of interesting things about him. If you lose God’s presence you lose everything, but if you know his presence you already have everything you will ever need.
”
”
Pete Greig (Dirty Glory: Go Where Your Best Prayers Take You (Red Moon Chronicles #2))
“
Time is a most versatile resource. It flies, marches on, works wonders, and will tell. It also runs out.
”
”
Kathryn Alesandrini (Survive Information Overload: The 7 Best Ways to Manage Your Workload by Seeing the Big Picture)
“
Parkinson’s law (coined by British naval historian and author Cyril Northcote Parkinson in 1957) states that “work expands so as to fill the time available for its completion”.
”
”
Bruno Gomes (Teacher Workload: How to Master it and Get Your Life Back)
“
In a self-organized team, individuals take accountability for managing their own workload, shift work among themselves based on need and best fit, and take responsibility for team effectiveness. Team members have considerable leeway in how they deliver results, they are self-disciplined in their accountability for those results, and they work within a flexible framework.
”
”
Jim Highsmith (Agile Project Management: Creating Innovative Products)
“
It's not a good idea to cut back indiscriminately on what you read. The reason is that reading can save you time, because it gives you the opportunity to learn from other people's experience.
”
”
Kathryn Alesandrini (Survive Information Overload: The 7 Best Ways to Manage Your Workload by Seeing the Big Picture)
“
Even as more wives took paying jobs during the Depression, their unpaid workload increased. Less able to afford the conveniences that had begun to lighten the homemaker’s load in the 1920s, women had to sew more of their own clothes, can more of their own preserves, do more of their cooking from scratch. “Use it up, wear it out, make it do, or do without” was a popular saying of the day.
”
”
Stephanie Coontz (Marriage, a History: From Obedience to Intimacy)
“
Middle school is prime time for failure, even among kids who have sailed through school up to that point. The combined stressors of puberty, heightened academic expectations, and increased workload are a setup for failure. How parents, teachers, and students work together to overcome those inevitable failures predicts so much about how children will fare in high school, college, and beyond.
”
”
Jessica Lahey (The Gift of Failure: How the Best Parents Learn to Let Go So Their Children Can Succeed)
“
The greatest opportunity offered by AI is not reducing errors or workloads, or even curing cancer: it is the opportunity to restore the precious and time-honored connection and trust—the human touch—between patients and doctors. Not only would we have more time to come together, enabling far deeper communication and compassion, but also we would be able to revamp how we select and train doctors.
”
”
Eric J. Topol (Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again)
“
In our day to day life we go through various activities which may involve high work pressure and high workload and as per us, we feel that this burden of work is resulting in causing frustration. Though we don't realize that it is not the workload which causes this frustration and annoyance but rather it is our negligence in the proper management of that work.
If you avoid mismanagement of your work and duties you are likely to face frustration, annoyance, and grievance much lesser.
”
”
Prashant Agarwal
“
Meanwhile Professor Binns, the ghost who taught History of Magic, had them writing weekly essays on the goblin rebellions of the eighteenth century. Professor Snape was forcing them to research antidotes. They took this one seriously, as he had hinted that he might be poisoning one of them before Christmas to see if their antidote worked. Professor Flitwick had asked them to read three extra books in preparation for their lesson on Summoning Charms. Even Hagrid was adding to their workload. The Blast-Ended Skrewts were growing at a remarkable pace given that nobody had yet discovered what they ate. Hagrid was delighted, and as part of their “project,” suggested that they come down to his hut on alternate evenings to observe the skrewts and make notes on their extraordinary behavior. “I will not,” said Draco Malfoy flatly when Hagrid had proposed this with the air of Father Christmas pulling an extra-large toy out of his sack. “I see enough of these foul things during lessons, thanks.” Hagrid’s smile faded off his face.
”
”
J.K. Rowling (Harry Potter and the Goblet of Fire (Harry Potter, #4))
“
In knowledge work, when you agree to a new commitment, be it a minor task or a large project, it brings with it a certain amount of ongoing administrative overhead: back-and-forth email threads needed to gather information, for example, or meetings scheduled to synchronize with your collaborators. This overhead tax activates as soon as you take on a new responsibility. As your to-do list grows, so does the total amount of overhead tax you’re paying. Because the number of hours in the day is fixed, these administrative chores will take more and more time away from your core work, slowing down the rate at which these objectives are accomplished. At moderate workloads, this effect might be frustrating: a general sense that completing your work is taking longer than it should. As your workload increases, however, the overhead tax you’re paying will eventually pass a tipping point, beyond which logistical efforts will devour so much of your schedule that you cannot complete old tasks fast enough to keep up with the new. This feedback loop can quickly spiral out of control, pushing your workload higher and higher until you find yourself losing your entire day to overhead activities: meeting after meeting conducted against a background hum of unceasing email and chat. Eventually the only solution becomes to push actual work into ad hoc sessions added after hours—in the evenings and early mornings, or over the weekend—in a desperate attempt to avoid a full collapse of all useful output. You’re as busy as you’ve ever been, and yet hardly get anything done.
”
”
Cal Newport (Slow Productivity: The Lost Art of Accomplishment Without Burnout)
“
During an incident, there are never clear clues. Many things are happening at once: workload is high, emotions and stress levels are high. Many things that are happening will turn out to be irrelevant. Things that appear irrelevant will turn out to be critical. The accident investigators, working with hindsight, knowing what really happened, will focus on the relevant information and ignore the irrelevant. But at the time the events were happening, the operators did not have information that allowed them to distinguish one from the other.
”
”
Donald A. Norman (The Design of Everyday Things)
“
neuroscientists monitored guitarists playing a short melody together, they found that patterns in the guitarists’ brain activity became synchronized. Similarly, studies of choir singers have shown that singing aligns performers’ heart rates. Music seems to create a sense of unity on a physiological level. Scientists call this phenomenon synchrony and have found that it can elicit some surprising behaviors. In studies where people sang or moved in a coordinated way with others, researchers found that subjects were significantly more likely to help out a partner with their workload or sacrifice their own gain for the benefit of the group. And when participants rocked in chairs at the same tempo, they performed better on a cooperative task than those who rocked at different rhythms. Synchrony shifts our focus away from our own needs toward the needs of the group. In large social gatherings, this can give rise to a euphoric feeling of oneness—dubbed “collective effervescence” by French sociologist Émile Durkheim—which elicits a blissful, selfless absorption within a community.
”
”
Ingrid Fetell Lee (Joyful: The Surprising Power of Ordinary Things to Create Extraordinary Happiness)
“
With the absence of subsidized childcare, paid federal parental leave, and rampant pregnancy discrimination, young women who have had a healthy amount of class advantages are left to ask themselves if they want to effectively lose them—because that’s what parenthood in the United States will ultimately entail: If they want to partake in a different kind of labor that will offer them fewer legal protections, limited pay, increased hours, increased personal financial burdens, and with zero support from the institutions to which they have dedicated expanding days and increased workloads. In
”
”
Koa Beck (White Feminism: From the Suffragettes to Influencers and Who They Leave Behind)
“
Sometimes I feel like throwing my hands up in the air and saying, ‘Enough!’ I immediately feel my brain seizing up when I do that. Then, instead of being smart in handling the workload, it’s easy to make bad decisions,” he says. “You can end up catastrophizing, worrying about worst-case scenarios like missing deadlines and even losing your job. None of which helps you think any more clearly.” It’s a good description of how stressful it feels when our brain’s deliberate system gets swamped with demands, and how the resulting tumble into defensive mode makes it hard to be our most sensible selves.
”
”
Caroline Webb (How To Have A Good Day: The Essential Toolkit for a Productive Day at Work and Beyond)
“
The temptation to quit was a traitor. It would not barge in boldly during the peak of my workload; often I was too preoccupied to contemplate on the dismal state of my personal life. Instead, it would reemerge during that silent minute in between surgeries, as I slumped on the floor and waited for the next patient to be brought in. It stared at me from a corner as I waited for the elevator doors to open, me holding both stretcher bed and oxygen tank and it's only an hour past midnight. It would whisper in my ear, to wake me up from a nap on the first Sunday afternoon that I got to spend at home in a long time. It would hold open my apartment door, as I donned my white coat, grabbed my keys, and rushed to morning ward rounds.
”
”
Ronnie E. Baticulon (Some Days You Can’t Save Them All)
“
the biggest workload difference between these economic systems is not in terms of adult labor, but child labor. According to the anthropologist Karen Kramer, children in most hunter-gatherer societies work just an hour or two per day, mostly foraging, hunting, fishing, collecting firewood, and helping with domestic tasks such as food processing.39 In contrast, a subsistence farmer’s children work on average between four to six hours a day (the range is from two to nine hours) doing gardening, tending animals, hauling water, collecting firewood, processing food, and doing other domestic tasks. In other words, child labor has an ancient agricultural history because children are needed for their substantial contributions to a family’s economic success, especially on a farm. Child labor also helps teach youngsters the skills they will need as adults. Today
”
”
Daniel E. Lieberman (The Story of the Human Body: Evolution, Health and Disease)
“
In one representative study of the situation in the nation today, the sociologists Jill Yavorsky, Claire Kamp Dush, and Sarah Schoppe-Sullivan found that for male-female partners who both worked full-time (roughly forty-hour weeks), first-time parenthood increased a man’s workload at home by about ten hours per week. Meanwhile, the increased workload for women was about twenty hours.
So motherhood took double the toll as fatherhood, workwise. Moreover, much of the new work that fathers did take on in these situations was the comparatively “fun” work of engagement with their children—for example, playing with the baby. Fathers did this for four hours per week, on average, while dropping their number of hours of housework by five hours per week during the same time period. Mothers decreased their hours of housework by only one hour per week—while adding about twenty-one hours of child-rearing labor, including fifteen hours of physical child care—for instance, changing diapers and bathing the baby. And mothers still did more by way of infant engagement: about six hours per week, on average.
”
”
Kate Manne (Entitled: How Male Privilege Hurts Women)
“
I pleaded with Norman to use my first name, and he always agreed to do so: “Okay, Mister Regan, I’ll remember in the future,” he’d say with a wicked grin on his face. Eventually Norman explained that he had a reputation for remembering all his customers’ names, and that if he had to learn first names as well as surnames, his workload would be doubled, so I backed down.
All would have been well with this had I not introduced Norman to Roy Finamore, who was the editor of the first edition of this book, some six months later; Mister Finamore joined the ranks of thousands addicted to Norman’s wit and his cocktailian skills. A few months thereafter I was informed that Norman had taken to using Roy’s first name at the bar, and I was livid. This called for action. I made the pilgrimage to Norman’s bar. “I hear that Roy Finamore is a regular here now.” “That’s right, Mister Regan, he’s here three or four times a week.” “And what do you call him, Norman?” “I call him Roy.” “And why is that, Norman?” He leaned over the bar until our noses almost met. “Just to piss you off.”
It had taken Norman months to set up this one glorious moment. In my opinion, I was looking into the eyes of Manhattan’s best bartender.
”
”
Gary Regan (The Joy of Mixology: The Consummate Guide to the Bartender's Craft, Revised & Updated Edition)
“
Consider the average worker in almost any urban industrialized city. The alarm rings at six forty-five and our workingman or -woman is up and at it. Check the phone. Shower. Dress in the professional uniform—suits for some, coveralls for others, scrubs for the medical professionals, jeans and T-shirts for construction workers. Breakfast, if there’s time. Grab commuter mug and briefcase (or lunch box). Hop in the car for the daily punishment called rush hour or get on a bus or train packed crushingly tight. On the job from nine to five (or longer). Deal with the boss. Deal with the coworker sent by the devil to rub you the wrong way. Deal with suppliers. Deal with clients/customers/patients. E-mails pile up. Act busy. Scroll through social media feeds. Hide mistakes. Smile when handed impossible deadlines. Give a sigh of relief when the ax known as “restructuring” or “downsizing”—or just plain getting laid off—falls on other heads. Shoulder the added workload. Watch the clock. Argue with your conscience but agree with the boss. Smile again. Five o’clock. Back in the car or on the bus or train for the evening commute. Home. Act human with your partner, kids, or roommates. Cook. Post a picture of your dinner online. Eat. Watch an episode of your favorite show. Answer one last e-mail. Bed. Eight hours of blessed oblivion—if we’re lucky.
”
”
Vicki Robin (Your Money or Your Life)
“
But one can see exactly why Dr Ali is so successful - he seems to offer a solution within the individual's grasp: you may not be able to change deadlines and workloads, but you can make yourself more efficient. Ancient wisdoms can be adapted to speed up human beings: this is the kind of individualised response which fits neatly into a neo-liberal market ideology. It draws on Eastern contemplative traditions of yoga and meditation which place the emphasis on individual transformation, and questions the effectiveness of collective political or social activism. Reflexology, aromatherapy, acupuncture, massage - these alternative therapies are all booming as people seek to improve their sense of well-being and vitality. Much of it makes sense - although trips to the Himalayas are hardly within the reach of most workers and the complementary health movement plays an important role in raising people's under standing of their own health and how to look after themselves. But the philosophy of improving ‘personal performance' also plays into the hands of employers' rationale that well-being and coping with stress are the responsibility of the individual employee. It reinforces the tendency for individuals to search for 'biographic solutions to structural contradictions', as the sociologist Ulrich Beck put it: forget the barricades, it's revolution from within that matters. This cultural preoccupation with personal salvation stymies collective reform, and places an onerous burden on the individual. It effectively reinforces the anxieties and insecurities which it offers to assuage.
”
”
Madeleine Bunting (Willing Slaves: How the Overwork Culture Is Ruling Our Lives)
“
kensi Gounden says, However, keep in mind that combining evergreen solutions with contemporary tech will allow you to cater to the entirety of the modern market. Sometimes your team members are simply so busy managing the hectic daily workload that they don’t have the time or the resources to be creative or innovative. Instead of putting innovation on the backburner until an opportunity presents itself (which it never will), you can allocate some of your resources to create departments and divisions intended for this purpose.
”
”
Kensi Gounden
“
Even though you realize that most of your previous endeavors were overly optimistic, you believe in all seriousness that, today, the same workload—or more—is eminently doable. Daniel Kahneman calls this the planning fallacy.
”
”
Rolf Dobelli (The Art of Thinking Clearly)
“
How can it be so, this hovering sense of being both victim and perpetrator, both us and them, both me and him? Have we been expelled from an arcadia of fun where nature provided us with innocent automata, lowing and braying machines for our amusement?
I doubt it. I doubt it very much. I tell you what I think, since you ask, since you dare to push your repulsive face at me, from out of the smooth paintwork of my heavily mortgaged heart. I think there was only so much fun to go round, only so much and no more available. We've used it all up country dancing in the gloaming, kissing by moonlight, eating shellfish while the sun shatters on our upturned fork and we make the bon point. And of course, the think about fun is that it exists solely in retrospect, in retroscendence; when you're having fun you are perforce abandoned, unthinking. Didn't we have fun, well, didn't we? You know we did.
You're with me now, aren't you? We're leaving the party together. We pause on the stairs and although we left of our own accord, pulled our coat from under the couple entwined on the bed, we already sense that it was the wrong decision, that there was a hidden hand pushing us out, wanting to exclude us.
We pause on the stairs and we hear the party going on without us, a shrill of laughter, a skirl of music. Is it too late to go back? Will we feel silly if we go back up and announce to no one in particular, 'Look, the cab hasn't arrived. We thought we'd just come back up and wait for it, have a little more fun.'
Well, yes, yes, we will feel silly, bloody silly, because it isn't true. The cab has arrived, we can see it at the bottom of the stairs, grunting in anticipation, straining to be clutched and directed, to take us away. Away from fun and home, home to the suburbs of maturity.
One last thing. You never thought that being grown up would mean having to be quite so - how can I put it? Quite so - grown up. Now did you? You didn't think that you'd have to work at it quite so hard. It's so relentless, this being grown up, this having to be considered, poised, at home with a shifting four-dimensional matrix of Entirely Valid Considerations. You'd like to get a little tiddly, wouldn't you? You'd like to fiddle with the buttons of reality as he does, feel it up without remorse, without the sense that you have betrayed some shadowy commitment.
Don't bother. I've bothered. I've gone looking for the child inside myself. Ian, the Startrite kid. I've pursued him down the disappearing paths of my own psyche. I am he as he is me, as we are all . . . His back, broad as a standing stone . . . My footsteps, ringing eerily inside my own head. I'm turning in to face myself, and face myself, and face myself. I'm looking deep into my own eyes. Ian, is that you, my significant other? I can see you now for what you are, Ian Wharton. You're standing on a high cliff, chopped off and adumbrated by the heaving green of the sea. You're standing hunched up with the dull awareness of the hard graft. The heavy workload that is life, that is death, that is life again, everlasting, world without end.
And now, Ian Wharton, now that you are no longer the subject of this cautionary tale, merely its object, now that you are just another unproductive atom staring out from the windows of a branded monad, now that I've got you where I want you, let the wild rumpus begin.
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Will Self (My Idea of Fun)
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When considering tasks to delegate, you should also consider tasks that aren’t appropriate to delegate. Tasks that have unclear objectives, high stakes, rely on your unique skills, or a personal growth opportunity should be completed by you. Once you identify the tasks, it is easier to identify the person. Now, we recognize delegation as growth opportunities for our team. We must also consider the skill sets for the tasks. Take a moment to identify the skills and competencies needed. Consider the individual and assess based on the following: skills, strengths, reliability, workload, and development potential. As the tasks are delegated, keep the individuals’ skills in mind. This will be a new endeavor for them and require you to build their self-confidence. This is why strength-and-skills matching is important. Set clear goals and routine check-ins. Also provide good feedback to the individuals on the progress
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Cara Bramlett (Servant Leadership Roadmap: Master the 12 Core Competencies of Management Success with Leadership Qualities and Interpersonal Skills (Clinical Minds Leadership Development Series))
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If they really wanted to make the king work, they should’ve tied him down to his chair. Doing that would force the king to do his job, keep the prince’s workload down, and even prevent the king from bugging me. There, three birds with one stone—or maybe one throne. Also, ropes.
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くまなの (Kuma Kuma Kuma Bear (Light Novel) Vol. 8)
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18. Consistency, consistency, consistency!
Running well takes months and years of diligent work. Unfortunately, there’s no short-term fix or “get fast quick” plan out there. Distance running is a long-term sport and it takes the top athletes years - sometimes decades - to reach their genetic potential.
Remember that what you run today impacts what you’re able to do next week, which impacts what you can do next month, etc. Consistency is king and you’ll often get better results by adding a little bit of running for a few months than trying to jump up your mileage over just a few weeks. Small changes, made over a long period of time, will ultimately help you be a better runner.
19. Don’t blindly follow the 10% Rule.
The 10% Rule states that you should only increase your mileage by 10% or less per week. But this “rule” is too simplistic for most runners and you should modify it for your own situation. Listen to your body because sometimes 10% will be aggressive, while other times you’ll be ready for more.
Figure out your “mileage baseline” - the number of weekly miles you’re comfortable at. You can aggressively increase your mileage to this baseline but then you should be more conservative once you’re at or above your baseline. It’s also a good idea to hold your mileage at the same level for 2-3 weeks before increasing it to ensure your body is fully adapted to the higher workload.
20. Don’t burn the candle from both ends.
This is a rule I learned the hard way in college. If you’re partying too much, eating like crap, or not sleeping enough then you can’t train at your normal level. You’ll need to cut back on your training to allow your body to recover from your non-running extracurricular activities.
When you’re sacrificing a healthy lifestyle at the same time as running and working out a lot, it’s a surefire recipe for injury.
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Jason Fitzgerald (101 Simple Ways to be a Better Runner)
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He said in a few terse words that this would not be possible.
Onitsuka wanted for its U.S. distributor someone bigger, more es-tablished, a firm that could handle the workload. A firm with offices on the East Coast.
"But, but," I spluttered, "Blue Ribbon does have offices on the East Coast."
Kitami rocked back in his chair. "Oh?"
"Yes." I said, "we're on the East Coast, the West Coast, and soon we may be in the Midwest. We can handle national distribution, no question." I looked around the table. The grim faces were becoming less grim.
"Well," Kitami said, "this changes things.
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Phil Knight (Shoe Dog: A Memoir by the Creator of Nike)
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The truth was, I was constantly looking for ways to change his behavior and perspective, because I assumed that his behavior was the heart of our problem. I assumed that women were really the only ones who had these skills and that I could effectively teach these skills to offset some of my mental and emotional workload. If nurture was the reason for the seemingly stark differences between our aptitudes for emotional labor, that simply meant I would have to “nurture” my husband to become more like me. To think like me and problem-solve like me and do emotional labor just like me. After all, I was so damn good at it. I had such an efficient system when I was the sole person in charge. It wasn’t like he could make up for three decades of different socialization all on his own, right?
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Gemma Hartley (Fed Up: Emotional Labor, Women, and the Way Forward)
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1. I feel my competence declining 2. Those close to me begin to notice that I am not as sharp as I used to be 3. Other people receive the social and professional attention I used to receive 4. I have to decrease my workload and step back from daily activities I once completed with ease 5. I am no longer able to work 6. Many people I meet do not recognize me or know me for my previous work
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Arthur C. Brooks (From Strength to Strength: Finding Success, Happiness, and Deep Purpose in the Second Half of Life)
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I am slyly pleased that I have pain to contend with, rather than a more nebulous sense of my own overwhelm. It feels more concrete somehow. I can hide behind it and say, See, I am not unable to manage my workload. I am legitimately ill.
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Katherine May (Wintering: The Power of Rest and Retreat in Difficult Times)
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If we’re struggling with trust issues, it means we made a poor hiring decision. If a team member isn’t producing good results or can’t manage their own schedule and workload, we aren’t going to continue to work with that person. It’s as simple as that. We employ team members who are skilled professionals, capable of managing their own schedules and making a valuable contribution to the organization. We have no desire to be babysitters during the day.
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Jason Fried (Remote: Office Not Required)
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Bordio is the industry standard for project management software. Your current schedule, goals and workload are viewable on your phone, laptop or desktop to keep you organized no matter where you are. As an alternative to online-only solutions that often drag down company servers because of their high bandwidth needs, Bordio has partnered with Cutting Edge Technologies to provide a solution that can be used anywhere whether offline or wired.
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Bordio
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But preventive advice for thrashing doesn’t help you when you find yourself in the midst of it. Besides, when it comes to human attention, we’re stuck with what we’ve got. Another way to avert thrashing before it starts is to learn the art of saying no. Denning advocated, for instance, that a system should simply refuse to add a program to its workload if it didn’t have enough free memory to hold its working
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Brian Christian (Algorithms to Live By: The Computer Science of Human Decisions)
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... if each social worker I had actually engaged with me and wasn't too preoccupied with their workload, and they actually gave professional helpto kids, it would have made things better.
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Rebekah Pierre (Free Loaves on Fridays: The Care System As Told By People Who Actually Get It)
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Quantum computing is not only faster than conventional computing, but its workload obeys a different scaling law—rendering Moore’s Law little more than a quaint memory. Formulated by Intel founder Gordon Moore, Moore’s Law observes that the number of transistors in a device’s integrated circuit doubles approximately every two years. Some early supercomputers ran on around 13,000 transistors; the Xbox One in your living room contains 5 billion. But Intel in recent years has reported that the pace of advancement has slowed, creating tremendous demand for alternative ways to provide faster and faster processing to fuel the growth of AI. The short-term results are innovative accelerators like graphics-processing unit (GPU) farms, tensor-processing unit (TPU) chips, and field-programmable gate arrays (FPGAs) in the cloud. But the dream is a quantum computer. Today we have an urgent need to solve problems that would tie up classical computers for centuries, but that could be solved by a quantum computer in a few minutes or hours. For example, the speed and accuracy with which quantum computing could break today’s highest levels of encryption is mind-boggling. It would take a classical computer 1 billion years to break today’s RSA-2048 encryption, but a quantum computer could crack it in about a hundred seconds, or less than two minutes. Fortunately, quantum computing will also revolutionize classical computing encryption, leading to ever more secure computing. To get there we need three scientific and engineering breakthroughs. The math breakthrough we’re working on is a topological qubit. The superconducting breakthrough we need is a fabrication process to yield thousands of topological qubits that are both highly reliable and stable. The computer science breakthrough we need is new computational methods for programming the quantum computer.
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Satya Nadella (Hit Refresh)
“
Cultures that say their workplace is like a family are almost never to employees’ advantage,” Green told me. “It often means that you’ll be expected to work for unreasonably long hours with an unreasonably high workload for unreasonably low pay, and that if you push back on any of those things, you’ll be told either explicitly or implicitly that you’re not being part of the family.
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Simone Stolzoff (The Good Enough Job: Reclaiming Life from Work)
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Suicide is actively discouraged here for some reason, in spite of the fact that it would help reduce overcrowding, save money, and lighten the workload for Lazlo and his comrades.
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Jeff Lindsay (Dexter Is Dead (Dexter, #8))
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Jillian and Anita found that heaping a bit of “process friction” on those doctors forced them to pause and think about whether patients’ symptoms indicated they really needed an ultrasound—or if that test would provide little or no useful information. Patients who were spared unnecessary ultrasounds spent less time waiting in a crowded emergency department and avoided the stress and hassle of another test. Eliminating unnecessary ultrasounds also reduced patients’ hospital bills and the workload on hospital radiologists, who are often busy and beleaguered.
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Robert I. Sutton (The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder)
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We tend to attribute the complexity and busyness of our lives to a false culprit. We blame it on our environment. The pace of activity in our cities, our workload or office culture, our stage in life, and the current demands on our time are the assumed chief causes of our overwhelmed lives. Quaker missionary Thomas Kelly, writing in 1941, made a different observation after spending a full year “slowing down” and “simplifying” on a twelve-month sabbatical in Hawaii. Like other Americans, he had carried with him to the tropics the “mad-cap, feverish life” he knew on the mainland.15 Your inner life is not a mirror image of your environment. If anything, the opposite is true. We create an environment that mirrors our inner life. Kelly observed: Strained by the very mad pace of our daily outer burdens, we are further strained by an inward uneasiness, because we have hints that there is a way of life vastly richer and deeper than all this hurried existence, a life of unhurried serenity and peace and power. If only we could slip over into that Center! If only we could find the Silence which is the source of sound!16 All of these teachers are circling around the same thing: hurry is the great enemy of spiritual life in our day.
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Tyler Staton (Praying Like Monks, Living Like Fools: An Invitation to the Wonder and Mystery of Prayer)
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Mastery is not only about getting better at your craft, but also about finding ways to eliminate the obstacles, distractions, and other annoyances that prevent you from working on your craft.
Top performers find ways to spend as much time as possible on what matters and as little time as possible on what doesn't. It is not someone else's responsibility to create the conditions for success.
You have to actively work to eliminate the things that don't matter from your workload. If you haven't figured out how to do that, you haven't mastered your craft.
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James Clear
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The first thought that I want to share centers around self-doubt. There have been days that I truly do not know how I was able to function. There have been days that I have felt I could no longer carry the weight and burden of working full time and taking care of the things at home. It is normal to feel that you have been pushed to a place where you are unable to do any more. It’s OK to think, “I can’t do this.” I have spent many hours talking with God over the thirteen years we have been together. These are deep, intimate conversations where I have told him I was in over my head. I have come home on many occasions after a long day and had to cook, clean up, or do both when I had no gas left in my tank. I have been honest to say in this book that I am not perfect and have a tendency to grumble. If you’re the spouse, it’s OK to grumble to yourself. It’s OK to feel that you cannot do any more, but it is not OK to take those thoughts or feelings out on the one you love. They most likely are already feeling that they are not good enough for you. They most likely feel that they are not carrying their workload.
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David M. McCormick (Through the Lens of a Spouse: A Spiritual Journey Through the Darkness of Depression, Anxiety and PTSD)
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For example, maybe you’re afraid you’ll be fired and lose your income if you don’t stay on top of your impossible workload. But this is a misunderstanding. If the level of performance you’re demanding of yourself is genuinely impossible, then it’s impossible, even if catastrophe looms—and facing this reality can only help. There is a sort of cruelty, Iddo Landau points out, in holding yourself to standards nobody could ever reach (and which many of us would never dream of demanding of other people). The more humane approach is to drop such efforts as completely as you can. Let your impossible standards crash to the ground. Then pick a few meaningful tasks from the rubble and get started on them today.
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Oliver Burkeman (Four Thousand Weeks: Time Management for Mortals)
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By design, it is crucial that SRE teams are focused on engineering. Without constant engineering, operations load increases and teams will need more people just to keep pace with the workload.
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Betsy Beyer (Site Reliability Engineering: How Google Runs Production Systems)
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When I finally get my workload under control/get my candidate elected/find the right romantic partner/sort out my psychological issues, then I can relax, and the life I was always meant to be living can begin.” The person mired in this mentality believes that the reason she doesn’t feel fulfilled and happy is that she hasn’t yet managed to accomplish certain specific things; when she does so, she imagines, she’ll feel in charge of her life and be the master of her time. Yet in fact the way she’s attempting to achieve that sense of security means she’ll never feel fulfilled, because she’s treating the present solely as a path to some superior future state—and so the present moment won’t ever feel satisfying in itself. Even if she does get her workload under control, or meet her soulmate, she’ll just find some other reason to postpone her fulfillment until later on.
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Oliver Burkeman (Four Thousand Weeks: Time Management for Mortals)
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There is no easy fix for someone in my friend’s situation, but a vision for shared power offers one possible solution. If my friend could have assembled a diverse lay leadership team, it could have benefited everyone. Not only would it have lightened his personal workload, but the congregation could benefit from the varied giftings of people on the team. In addition, each person would benefit from space to develop in her/his particular gifts.
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Rob Dixon (Together in Ministry: Women and Men in Flourishing Partnerships)
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I don’t know how you journalists do it, I really don’t. There must be something inside you that isn’t quite right. Because how can you just keep writing, what’s essentially the same story, over and over again and it not break you? Woman is murdered. Woman is missing. Woman is raped. And that’s on top of all the other shit we have to deal with. The unwanted groping. The everyday sexism. The fucking pay gap. The domestic workload. The emotional labour. Everything is on your shoulders when you’re a woman.
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Katy Brent (The Murder After the Night Before)
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The amount of fun in work is very much tied to workload,
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Hwang Bo-Reum (Welcome to the Hyunam-dong Bookshop)
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According to Gabbett, the most important concept for injury prevention is the acute:chronic workload ratio (ACWR).
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Scott H Hogan (Built from Broken: A Science-Based Guide to Healing Painful Joints, Preventing Injuries, and Rebuilding Your Body)
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The ratio is determined by measuring the difference between acute workloads—how much physically demanding activity an athlete faces over a period of seven days or shorter—and chronic workloads—the amount of work an athlete completes over a period of four weeks or longer.
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Scott H Hogan (Built from Broken: A Science-Based Guide to Healing Painful Joints, Preventing Injuries, and Rebuilding Your Body)
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acute:chronic workload ratio (ACWR).
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Scott H Hogan (Built from Broken: A Science-Based Guide to Healing Painful Joints, Preventing Injuries, and Rebuilding Your Body)
“
I looked around the table. Grim faces. None grimmer than Kitami’s. He said in a few terse words that this would not be possible. Onitsuka wanted for its U.S. distributor someone bigger, more established, a firm that could handle the workload. A firm with offices on the East Coast. “But, but,” I spluttered, “Blue Ribbon does have offices on the East Coast.” Kitami rocked back in his chair. “Oh?” “Yes,” I said, “we’re on the East Coast, the West Coast, and soon we may be in the Midwest. We can handle national distribution, no question.” I looked around the table. The grim faces were becoming less grim. “Well,” Kitami said, “this change things.” He assured me that they would give my proposal careful consideration. So. Hai. Meeting adjourned. I walked back to my hotel and spent a second night pacing. First thing the next morning I received a call summoning me back to Onitsuka, where Kitami awarded me exclusive distribution rights for the United States. He gave me a three-year contract. I tried to be nonchalant as I signed the papers and placed an order for five thousand more shoes, which would cost twenty thousand dollars I didn’t have. Kitami said he’d ship them to my East Coast office, which I also didn’t have. I promised to wire him the exact address.
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Phil Knight (Shoe Dog)
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Everything You Need to Do Freelancing
One must possess some basic skills to do freelancing work. For example, a good computer, internet, and browsing should be well understood. Freelancing work is mostly hired by foreign buyers. In that case, you must have English speaking skills, know how to write good English while chatting, and keep practicing speaking English regularly.
How to Get Work at Freelancing?
Freelancing means being contracted to other people or companies and working as a contract. To do this, you need to have some special creativity in freelancing, which you can sell to clients as a service.
How You Can Get Work:
First, you need to select a freelancing platform from which you want to work.
Decide in which category you want to make your career.
Then open an account there, add your portfolio, and post it through a blog.
Then start promoting your freelancing skills and talent.
You can also get work by promoting your skills on Linkedin, Pinterest, and Twitter.
Search for jobs based on your skills on various job forums (Upwork, Fiverr) and others.
By doing these above tasks, you will get a job according to your needs, InshaAllah.
Some Principles to Be a Good Freelancer:
Time-sharing: You can create a timetable for when you will do a task. For example – You can keep morning time for various practices, afternoon time for study or other research, and night time for work. It will reduce the pressure on you.
Eat meals on time: Never have irregular meals, if you do you will get sick very soon. And if you get sick, you can't work. As a result, you will suffer both physically and financially. So eat food on time. And remember, "Food first then Work".
Don't Embrace Loneliness: People who are freelancing have to be alone most of the time. As a result, they cannot give time to everyone and become lonely. But you should never make this mistake. You will find time for yourself outside of your work to spend time gossiping with family or friends.
How to Increase Your Workload:
Increase work efficiency, and present the nature of work attractively and accurately. Quality of work will help you get additional work.
Keeping the client happy at work is paramount.
If you want, you can provide a little more service than the client asked to do without any charge. And can request you to give a 5-star rating.
Clients may be happy with you for additional services and offer more work.
Never overprice your work or service unless you are a popular freelancer in the marketplace.
Please visit Our Website (Bhairab IT Zone) to Read more Articles related to Freelancing and Outsourcing. Thank You.
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Bhairab IT Zone
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And he said...
...no amount of cleaning will clear one's desk or workload.
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Anthony T. Hincks
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He’d eagerly anticipated the dances and football games and parties—and girls. Older girls with boobs and driver’s licenses. The increased workload was a small price to pay.
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Ken H. Warner (The Secrets of Giza (The Kwan Thrillers #1-5))
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I’ll deny it if asked and take that lie to my grave, but it felt so good to have someone, to have anyone come and help handle the workload.
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Morgan Elizabeth (Big Nick Energy (Seasons of Revenge, #1.5))
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believe the measure of a man’s work will reflect in the way he competes. Effort is the master informant to all who watch. It offers clarity to the viewer. The rate at which a person works is a window into the soul of what he values as priceless in his life. Both the professional eye and the novice sees the clear connection between effort and the workload that occurs when few are watching.
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Tom Ryan (Chosen Suffering: Becoming Elite In Life And Leadership)
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Research has established, however, that burnout is primarily the result of psychologically hazardous factors that occur at your workplace. (So no, it isn’t just an individual problem; it’s an organizational issue.) More specifically, burnout happens when there’s an ongoing mismatch between the conditions an employee needs to support their well-being and their best work, and what their organization actually provides. Not being given the resources or time you need to manage your workload, for example, or working in an environment where you have insufficient control and autonomy, are known burnout triggers.
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Kandi Wiens
“
They explained that as work hours swell and swell, people get more distracted and less productive, and concluded: “These workloads are not sustainable.
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Johann Hari (Stolen Focus: Why You Can't Pay Attention—and How to Think Deeply Again)
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How do knowledge workers decide when to say no to the constant bombardment of incoming requests? In the modern office context, they tend to rely on stress as a default heuristic for moderation. If you turn down a Zoom meeting invitation, there’s a social-capital cost, as you’re causing some mild harm to a colleague and potentially signaling yourself to be uncooperative or a loafer. But, if you feel sufficiently stressed about your workload, this cost might become acceptable: you feel confident that you’re close to becoming unsustainably busy, and this provides psychological cover to skip the Zoom. You need to feel sufficient personal distress to justify the distress saying no might generate in the other party.
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Cal Newport (Slow Productivity: The Lost Art of Accomplishment Without Burnout)
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1.5 Make time to manage People used to worry about keeping their desk tidy. Now it’s also about keeping the computer desktop tidy. Then there are the interruptions, the telephone, the meetings…Follow these nine tips to get rid of the time robbers in your life. 1 Be clear about what you want to achieve. Do the one minute wonder exercise opposite. 2 Plan your work. Write down your goals and break each goal down into sub-tasks. Give start and finish dates to each task. 3 Book appointments with your work. If a report is going to take two hours, then make an appointment with that report as if it were a real person. 4 Deal with tasks as soon as you can. If it’s an unpleasant task then do it first thing. 5 Be ruthless with time – but courteous with people. But don’t over-socialize either face to face or on the phone. Remember you’re eating into other people’s time as well! one minute wonder Write down your job purpose. Then write the five activities that help you achieve this job purpose. Rate each activity 1-5 according to how happy you are with the time you spend on each (1=low, 5=high). Now get those low – rated activities into your diary! 6 Deal with your email three times a day. First thing in the morning, mid-morning and mid-afternoon. Turn off the pop-up that tells you when an email has just come through. 7 Deal with interruptions. Ask the interrupter if it’s quick or if it can wait until later. If interrupted at your desk, then stand up to keep the other person focused. 8 Deal with your in-tray once a day. Take each item and: deal with it; delegate it; file it or dump it. 9 Plan your telephone calls. Save them up and do them in a block so they’ll be quicker and more focused. The worst feeling as a manager is when we think that the workload is too much for us. These nine tips make sure that you stay in control and go home each evening feeling on top of your workload. Being a great time manager leaves you with more time for your people.
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Michael Heath (Management (Collins Business Secrets))