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We are seeing an emerging workforce of self-helpers," says Jim Fowler, CIO of GE. "Regardless of their discipline, college graduates are coming into our companies and creating models, spreadsheets, and even advanced analytical tools. They come in with the assumption that they don't need an IT organization—they can figure out how to digitize their work themselves. How do CIOs stay relevant in this world of self-helpers? They need to provide the right platforms and guardrails to these workers. They need to be seen as a catalyst and not a speed bump.
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