Up Sales Quotes

We've searched our database for all the quotes and captions related to Up Sales. Here they are! All 200 of them:

I want to go to sleep in my time machine and wake up eight hours in the future.
Jarod Kintz (This Book is Not for Sale)
If I had a dollar for every time a random woman walked up to me and tried to seduce me, I'd have 50 cents. That's assuming drag queens are half price.
Jarod Kintz (This Book is Not for Sale)
There's a bluebird in my heart that wants to get out but I'm too tough for him, I say, stay in there, I'm not going to let anybody see you. there's a bluebird in my heart that wants to get out but I pur whiskey on him and inhale cigarette smoke and the whores and the bartenders and the grocery clerks never know that he's in there. there's a bluebird in my heart that wants to get out but I'm too tough for him, I say, stay down, do you want to mess me up? you want to screw up the works? you want to blow my book sales in Europe? there's a bluebird in my heart that wants to get out but I'm too clever, I only let him out at night sometimes when everybody's asleep. I say, I know that you're there, so don't be sad. then I put him back, but he's singing a little in there, I haven't quite let him die and we sleep together like that with our secret pact and it's nice enough to make a man weep, but I don't weep, do you?
Charles Bukowski
New streets should be Twitter friendly and be named with hashtags up front. I’d build a house on ‪#‎LoversLane‬.
Jarod Kintz (This Book is Not for Sale)
Sometimes you have to give up something you are to get to who you want to be.
Leila Sales (This Song Will Save Your Life)
I doubt if there are many normal women who can resist looking at houses. I believe, in fact, that when a house is up for sale more than half the people who look over it are not prospective buyers, but merely ladies who cannot resist exploring someone else's house.
Mary Stewart (The Stormy Petrel)
As a fiction writer, let me make it up, and let me make it up to you. I’ll pen our love story, if you’ll be my co-author.
Jarod Kintz (This Book is Not for Sale)
The thing with your heart's desire is that your heart doesn't even know what it desires until it turns up. Like a tie at a tag sale, some perfect thing in a crate of nothing, you were just there, uninvited, and now suddenly the party was over and you were all I wanted. I hadn't even been looking, not for you, and now you were my heart's desire.
Daniel Handler (Why We Broke Up)
The other day I woke up to find my girlfriend already gone from the house, and a sticky note on the fridge that said, "I love you." "Oh my God," I thought. "Somebody's obsessed with me, and they kidnapped my girlfriend just to get closer to me.
Jarod Kintz (This Book is Not for Sale)
I’m a little more reserved in person than people expect. But I warm up quickly, like leftovers. Meatloaf, anyone?
Jarod Kintz (This Book is Not for Sale)
Music is crucial. Beyond no way can I overstress this fact. Let's say you're southbound on the interstate, cruising alone in the middle lane, listening to AM radio. Up alongside comes a tractor trailer of logs or concrete pipe, a tie-down strap breaks, and the load dumps on top of your little sheetmetal ride. Crushed under a world of concrete, you're sandwiched like so much meat salad between layers of steel and glass. In that last, fast flutter of your eyelids, you looking down that long tunnel toward the bright God Light and your dead grandma walking up to hug you--do you want to be hearing another radio commercial for a mega, clearance, closeout, blow-out liquidation car-stereo sale?
Chuck Palahniuk (Rant: An Oral Biography of Buster Casey)
I told the joke, but someone else got the high five. That’s like me drinking a cup of coffee and a guy in a coma waking up. Go back to bed, buddy.
Jarod Kintz (This Book is Not for Sale)
I used the boos, and not the booze, as motivation. That led to applause, which I drank up like an alcoholic. I need a refill.
Jarod Kintz (This Book is Not for Sale)
Snake Street is an area I should avoid. Yet that night I was drawn there as surely as if I had an appointment.  The Snake House is shabby on the outside to hide the wealth within. Everyone knows of the wealth, but facades, like the park’s wall, must be maintained. A lantern hung from the porch eaves. A sign, written in Utte, read ‘Kinship of the Serpent’. I stared at that sign, at that porch, at the door with its twisted handle, and wondered what the people inside would do if I entered. Would they remember me? Greet me as Kin? Or drive me out and curse me for faking my death?  Worse, would they expect me to redon the life I’ve shed? Staring at that sign, I pissed in the street like the Mearan savage I’ve become. As I started to leave, I saw a woman sitting in the gutter. Her lamp attracted me. A memsa’s lamp, three tiny flames to signify the Holy Trinity of Faith, Purity, and Knowledge.  The woman wasn’t a memsa. Her young face was bruised and a gash on her throat had bloodied her clothing. Had she not been calmly assessing me, I would have believed the wound to be mortal. I offered her a copper.  She refused, “I take naught for naught,” and began to remove trinkets from a cloth bag, displaying them for sale. Her Utte accent had been enough to earn my coin. But to assuage her pride I commented on each of her worthless treasures, fighting the urge to speak Utte. (I spoke Universal with the accent of an upper class Mearan though I wondered if she had seen me wetting the cobblestones like a shameless commoner.) After she had arranged her wares, she looked up at me. “What do you desire, O Noble Born?” I laughed, certain now that she had seen my act in front of the Snake House and, letting my accent match the coarseness of my dress, I again offered the copper.  “Nay, Noble One. You must choose.” She lifted a strand of red beads. “These to adorn your lady’s bosom?”             I shook my head. I wanted her lamp. But to steal the light from this woman ... I couldn’t ask for it. She reached into her bag once more and withdrew a book, leather-bound, the pages gilded on the edges. “Be this worthy of desire, Noble Born?”  I stood stunned a moment, then touched the crescent stamped into the leather and asked if she’d stolen the book. She denied it. I’ve had the Training; she spoke truth. Yet how could she have come by a book bearing the Royal Seal of the Haesyl Line? I opened it. The pages were blank. “Take it,” she urged. “Record your deeds for study. Lo, the steps of your life mark the journey of your soul.”   I told her I couldn’t afford the book, but she smiled as if poverty were a blessing and said, “The price be one copper. Tis a wee price for salvation, Noble One.”   So I bought this journal. I hide it under my mattress. When I lie awake at night, I feel the journal beneath my back and think of the woman who sold it to me. Damn her. She plagues my soul. I promised to return the next night, but I didn’t. I promised to record my deeds. But I can’t. The price is too high.
K. Ritz (Sheever's Journal, Diary of a Poison Master)
When two people are cuddled close, they can really warm up one burrito. It may take all night, but I like my cheese melted. #CuddleChampion
Jarod Kintz (This Book is Not for Sale)
Be patient with everyone, but above all with yourself...do not be disheartened by your imperfections, but always rise up with fresh courage.
Francis de Sales
I should open up a dry cleaners/pizza parlor. Extra Stain Sauce will be free, but removing it out of your clothes will cost you.
Jarod Kintz (This Book is Not for Sale)
We made love like two coiled up fire hoses. When there’s no fire in the romance, why not act like a couple of sleeping snakes?
Jarod Kintz (This Book is Not for Sale)
If I waste all my charity, all I’ll wind up with in the end is the wind. Still, I think I want to be the Dandelion of Love.
Jarod Kintz (This Book is Not for Sale)
I went to Hallmark, but they don’t sell corridors there. I did, however, find a card that perfectly summed up our relationship. The card was blank.
Jarod Kintz (This Book is Not for Sale)
Her and I, we have a two chairs and a table kind of love. You should pull up a feeling and have a seat.
Jarod Kintz (This Book is Not for Sale)
Emily kept telling herself this was inevitable, that it was why she’d come to Ireland: to see what her dreams led to. But seeing the man caused goosebumps to rise up on her skin, as if she were seeing a ghost. Her extremities began to tingle, and she felt the blood draining from her face.
Steven Decker (Projector for Sale)
To live in a city is to live the life that it was built for, to adapt to its schedule and rhythms, to move within the transit layout made for you during the morning and evening rush, winding through the crowds of fellow commuters. To live in a city is to consume its offerings. To eat at its restaurants. To drink at its bars. To shop at its stores. To pay its sales taxes. To give a dollar to its homeless. To live in a city is to take part in and to propagate its impossible systems. To wake up. To go to work in the morning. It is also to take pleasure in those systems because, otherwise, who could repeat the same routines, year in, year out?
Ling Ma (Severance)
I walked to work. I paced up and down the bus looking for a seat. Next time I walk to work I’m getting on my treadmill.
Jarod Kintz (This Book is Not for Sale)
I'm the kind of guy who puts other people first. Particularly if there’s danger up ahead. Now I’m not saying I’m any more cowardly than the next man, unless that next man is any other man besides my clone.
Jarod Kintz (This Book is Not for Sale)
If you hope for something, truly yearn for it from deep inside yourself, you have to try everything you can to make it come true. That’s the key to life, my young friend. You won’t always succeed, but knowing you’ve tried your best will carry you through. And sometimes, when you do succeed in making your hopes real, it allows all the beauty of being here on this earth to fill you up with joy.
Steven Decker (Projector for Sale)
I’ve only been in love one time, I said as I held up my pinky finger. I could have held up my index finger, but I wasn’t in love that long.
Jarod Kintz (This Book is Not for Sale)
Hard at work? I’ll give you a hand—my right hand. It’s a handshake, for networking and encouragement purposes. Keep it up!
Jarod Kintz (This Book is Not for Sale)
I was depressed, but that was a side issue. This was more like closing up shop, or, say, having a big garage sale, where you look at everything you've bought in your life, and you remember how much it meant to you, and now you just tag it for a quarter and watch 'em carry it off, and you don't care. That's more like how it was.
Jane Smiley (A Thousand Acres)
How did I end up in this situation? I'm the district sales manager of a napkin factor. Why is my daughter in space?
Andy Weir (The Martian)
I have an inconsequential errand to run tomorrow so I’ll get up at 5, be there at 5:30, and wait for them to open up at 10. I’m never late, except in love.
Jarod Kintz (This Book is Not for Sale)
That shit you're selling," she pointed up and down my body, "it's not for sale anymore. I own it. And I say it's for my eyes only.
Jay McLean (More Than Her (More Than, #2))
My coffee cup is empty. Why don't you pour your love in and wake up my soul?
Jarod Kintz (This Book is Not for Sale)
I’d row a gondola like a column is not a row. My coffee may be cold, but my love is warm. When are you going to wake up and drink it?

Jarod Kintz (This Book is Not for Sale)
When it's raining pudding, hold up your bowl.
Sandra Dallas (Prayers for Sale)
Trees shaped like deer should not be ridden like benches if they get stuck up in other trees. No hunting farming allowed. Fishing only.
Jarod Kintz (This Book is Not for Sale)
My girlfriend just bought me a portable toaster. And my birthday’s coming up, so I’m half expecting her to buy me a portable bathtub to go along with it.
Jarod Kintz (This Book is Not for Sale)
Then there was this freedom the little guys were always getting killed for. Was it freedom from another country? Freedom from work or disease or death? Freedom from your mother-in-law? Please mister give us a bill of sale on this freedom before we go out and get killed. Give us a bill of sale drawn up plainly in advance what we're getting killed for... so we can be sure after we've won your war that we've got the same kind of freedom we bargained for.
Dalton Trumbo (Johnny Got His Gun)
I’m so lonely, I just need somebody to call me—even if it’s a wrong number. I’m also hungry, so maybe that caller could order me a pizza after they hang up on me.
Jarod Kintz (This Book is Not for Sale)
I'm going to ask you to remember the prostituted, the homeless, the battered, the raped, the tortured, the murdered, the raped-then-murdered, the murdered-then-raped; and I am going to ask you to remember the photographed, the ones that any or all of the above happened to and it was photographed and now the photographs are for sale in our free countries. I want you to think about those who have been hurt for the fun, the entertainment, the so-called speech of others; those who have been hurt for profit, for the financial benefit of pimps and entrepreneurs. I want you to remember the perpetrator and I am going to ask you to remember the victims: not just tonight but tomorrow and the next day. I want you to find a way to include them -- the perpetrators and the victims -- in what you do, how you think, how you act, what you care about, what your life means to you. Now, I know, in this room, some of you are the women I have been talking about. I know that. People around you may not. I am going to ask you to use every single thing you can remember about what was done to you -- how it was done, where, by whom, when, and, if you know -- why -- to begin to tear male dominance to pieces, to pull it apart, to vandalize it, to destabilize it, to mess it up, to get in its way, to fuck it up. I have to ask you to resist, not to comply, to destroy the power men have over women, to refuse to accept it, to abhor it and to do whatever is necessary despite its cost to you to change it.
Andrea Dworkin
A follow-up letter is best when not written on the back of a suicide note. Remember this next time you’re at a networking event, unless your new connection is a mortician.
Jarod Kintz (This Book is Not for Sale)
It’s not who you know that matters—it’s who knows you that’s important. Personal branding builds up your reputation to the point where you have a presence even in your absence.
Jarod Kintz (This Book is Not for Sale)
Look down and you may miss a shooting star in the sky. Look up and you may miss a starfish in the sand. But quick, look straight ahead and tell me what is that big, blurry thing that’s so bright? Oh yeah, that’s my love for you.
Jarod Kintz (This Book is Not for Sale)
The stuff of nightmare is their plain bread. They butter it with pain. They set their clocks by deathwatch beetles, and thrive the centuries. They were the men with the leather-ribbon whips who sweated up the Pyramids seasoning it with other people's salt and other people's cracked hearts. They coursed Europe on the White Horses of the Plague. They whispered to Caesar that he was mortal, then sold daggers at half-price in the grand March sale. Some must have been lazing clowns, foot props for emperors, princes, and epileptic popes. Then out on the road, Gypsies in time, their populations grew as the world grew, spread, and there was more delicious variety of pain to thrive on. The train put wheels under them and here they run down the log road out of the Gothic and baroque; look at their wagons and coaches, the carving like medieval shrines, all of it stuff once drawn by horses, mules, or, maybe, men.
Ray Bradbury (Something Wicked This Way Comes)
If they keep coming back to you, it isn't love. It is because you made yourself and easy option. The moment the thing they truly want becomes less difficult to obtain is when you will realize that your worth was on sale.
Shannon L. Alder
Sometimes you just have those days. When you know, from the moment you wake up, that everything you touch you will break, so the less you touch, the better.
Leila Sales (This Song Will Save Your Life)
Ink is drinkable and printable. The words “I love you” don’t take up much space, but they can quench your thirst forever.
Jarod Kintz (This Book is Not for Sale)
Your personal brand should be like water: not only clear, but transparent to the public. People thirst for that, and they will drink you up.
Jarod Kintz (This Book is Not for Sale)
Her love was too cold, like an anti-oven. That's called a freezer, and sometimes it burns food. She gave me heartburn, just like coffee, and it really woke me up to the reality of relationships.
Jarod Kintz (This Book is Not for Sale)
I’ll cut jewels in the shape of crumpled-up pieces of paper. Her wedding ring may look like my 33rd attempt at my marriage vows.
Jarod Kintz (This Book is Not for Sale)
I asked her to wear something revealing, so she showed up in a prophet's toga.
Jarod Kintz (This Book is Not for Sale)
Ada kata yang merangkum kesetaraan, perhatian, & cinta! Laki-laki & Perempuan saling mengenal, saling memahami, saling bantu, bergandengan tangan (ups!), saling menanggung, & cekatan mendahulukan. Serasi..! Lalu? Harusnya kau tahu bidadari bisa cemburu. Itu tantangan. Untuk mendekatkan sumbu potensi diri dengan nyala suci ruh keshalihan. Agar bidadari cemburu padamu? Bukan dengan tebar pesona fisik tentu. Karena pasti 'muke lu jauh' he..he.. Tak jua dengan memenjara diri antara dapur, kelambu & sumur, karena Allah & Rasul tak pernah bermaksud begitu.
Salim Akhukum Fillah
The idea of adultery is like a soccer ball. Yeah, you might kick it around for a while, but if you actually wind up scoring, you get slapped with a huge penalty.
Jarod Kintz (This Book is Not for Sale)
I'd unboxed so much china from funeral sales and broken-up households that there was something almost unspeakably sad about the pristine, gleaming displays, with their tacit assurance that shiny new tableware promised an equally shiny and tragedy-free future.
Donna Tartt (The Goldfinch)
App idea: in real time track trends as swarms of keywords form, and use this data to invest in the next unicorn #startup. You'll be able to ride that #startup unicorn like you are Billy the Kid, as you watch your profits shoot up.
Jarod Kintz (This Book is Not for Sale)
The media no longer hesitate to whip up lurid anxieties in order to increase sales, in the process undermining social confidence and multiplying fears.
A.C. Grayling (Life, Sex and Ideas: The Good Life Without God)
I'm sorry, Max." She made a dismissive sound. "Yeah, well, the next time someone tries to shoot you, you're going to have buy me something really nice to make it up to me. Like Australia." "You want me to buy you a trip to Australia?" I asked, thinking that could probably be arranged. "No." Her reply was pert. "I want you to buy me Australia. You can afford it." I snorted. "I don't think it's for sale." "Then I guess that you have no choice but to avoid getting shot at." "I'll be careful," I promised.
Jennifer Lynn Barnes (The Inheritance Games (The Inheritance Games, #1))
Stir a smile in your coffee, and see if that brings out your inner unicorn. Then fry up a few rainbows. I like mine with extra blue and green.
Jarod Kintz (This Book is Not for Sale)
Then someone started pounding on the door. And not a little "Hey, what's up?" pound. Like there was a big sale on door pounds down at the Pound Outlet. Buy one, get one free at Pounds-n-Stuff. --Being the Journal of Abby Normal
Christopher Moore (Bite Me (A Love Story, #3))
And so, in the end, the question of markets is really a question about how we want to live together. Do we want a society where everything is up for sale? Or are there certain moral and civic goods that markets do not honor and money cannot buy?
Michael J. Sandel
The many troubles in your household will tend to your edification, if you strive to bear them all in gentleness, patience, and kindness. Keep this ever before you, and remember constantly that God's loving eyes are upon you amid all these little worries and vexations, watching whether you take them as He would desire. Offer up all such occasions to Him, and if sometimes you are put out, and give way to impatience, do not be discouraged, but make haste to regain your lost composure.
Francis de Sales
I wish a person could self-slap himself to wake up his conscience, like coffee does for consciousness.
Jarod Kintz (This Book is Not for Sale)
Silence is golden, and gold is up these days, so silence is a solid investment.
Jarod Kintz (This Book is Not for Sale)
If I told you that my global audience has shot up 100% in the last six months, what would you say? If you were to say, “So you went from one reader to two readers?” you’d be absolutely correct. And after I had congratulated you on your keen guess, I’d thank you for being 50% of my reading base.
Jarod Kintz (This Book is Not for Sale)
You're in an awfully good mood," he observed. "Was there a sale at Khakis-R-Us?" I gave up on my artistic interpretation and turned to him. "Nope. Brayden just broke up with me." Adrian's smirk faded. "Oh. Shit. I'm sorry. Are you... I mean, do you need a drink? Do you need to, uh, cry or anything?
Richelle Mead (The Golden Lily (Bloodlines, #2))
I have no brothers or sisters, so I get all my sibling love. But since I can't take what's already mine, I end up giving it all to my cat.
Jarod Kintz (This Book is Not for Sale)
My new snackable deliciousness is called Ears In A Box. Listen up, I think people will love it. Should the logo be Helen Keller or van Gogh?
Jarod Kintz (This Book is Not for Sale)
Truth is not for sale. The man who sells truths that could help and guide humanity will never have peace of mind. Share truths freely, and you will always be revealed more.
Suzy Kassem (Rise Up and Salute the Sun: The Writings of Suzy Kassem)
Growing up, my parents never gave me as much as I wanted for my birthday. For example, one year I wanted a yo-yo, and they ended up giving me some wound up string. Gee, thanks, mom.
Jarod Kintz (This Book is Not for Sale)
I’m with you on measuring this week in letters and the two-day drought we are about to experience. If only there was a way to transport letters faster, through some sort of electronic device that codes messages and sends them through the air. But that’s just crazy talk. Friday from me: Sending letters through the sky? Like when airplanes attach notes to their tails? I thought they only advertised for going-out-of-business sales. But perhaps our letters would be okay up there as well. I wonder how much they charge per word.
Kasie West (P.S. I Like You)
The Blue Bird from The Last Night of the Earth Poems there’s a bluebird in my heart that wants to get out but I’m too tough for him, I say, stay in there, I’m not going to let anybody see you. there’s a bluebird in my heart that wants to get out but I pour whiskey on him and inhale cigarette smoke and the whores and the bartenders and the grocery clerks never know that he’s in there. there’s a bluebird in my heart that wants to get out but I’m too tough for him, I say, stay down, do you want to mess me up? you want to screw up the works? you want to blow my book sales in Europe? there’s a bluebird in my heart that wants to get out but I’m too clever, I only let him out at night sometimes when everybody’s asleep. I say, I know that you’re there, so don’t be sad. then I put him back, but he’s still singing a little in there, I haven’t quite let him die and we sleep together like that with our secret pact and it’s nice enough to make a man weep, but I don’t weep, do you?
Charles Bukowski
Value versus Cost Economists tend to focus on cost, and, as economists, we are as guilty of that as anyone. The entire premise of our first book, Prediction Machines, was that AI advances were going to dramatically reduce the cost of prediction, leading to a scale-up of its use. However, while that book suggested that the initial uses of AI would be where prediction was already occurring, either explicitly in, say, forecasting sales or the weather, or implicitly in classifying photos and language, we were mindful that the real opportunity would be the new applications and uses that were enabled when prediction costs fell low enough.
Ajay Agrawal (Power and Prediction: The Disruptive Economics of Artificial Intelligence)
Babies need not to be taught a trade, but to be introduced to a world. To put the matter shortly, woman is generally shut up in a house with a human being at the time when he asks all the questions that there are, and some that there aren't. It would be odd if she retained any of the narrowness of a specialist. Now if anyone says that this duty of general enlightenment (even when freed from modern rules and hours, and exercised more spontaneously by a more protected person) is in itself too exacting and oppressive, I can understand the view. I can only answer that our race has thought it worth while to cast this burden on women in order to keep common-sense in the world. But when people begin to talk about this domestic duty as not merely difficult but trivial and dreary, I simply give up the question. For I cannot with the utmost energy of imagination conceive what they mean. When domesticity, for instance, is called drudgery, all the difficulty arises from a double meaning in the word. If drudgery only means dreadfully hard work, I admit the woman drudges in the home, as a man might drudge at the Cathedral of Amiens or drudge behind a gun at Trafalgar. But if it means that the hard work is more heavy because it is trifling, colorless and of small import to the soul, then as I say, I give it up; I do not know what the words mean. To be Queen Elizabeth within a definite area, deciding sales, banquets, labors and holidays; to be Whiteley within a certain area, providing toys, boots, sheets, cakes. and books, to be Aristotle within a certain area, teaching morals, manners, theology, and hygiene; I can understand how this might exhaust the mind, but I cannot imagine how it could narrow it. How can it be a large career to tell other people's children about the Rule of Three, and a small career to tell one's own children about the universe? How can it be broad to be the same thing to everyone, and narrow to be everything to someone? No; a woman's function is laborious, but because it is gigantic, not because it is minute. I will pity Mrs. Jones for the hugeness of her task; I will never pity her for its smallness.
G.K. Chesterton (What's Wrong with the World)
My hair looks like it had been purchased at a rummage sale after all the real hair was gone.
Haven Kimmel (She Got Up Off the Couch: And Other Heroic Acts from Mooreland, Indiana)
If we walk steadily and faithfully...God will lift us up to greater things.
Francis de Sales
Even if there was such a thing as a half-price sale at the local Ming outlet shop, she would have to work ten lifetimes to make up such a sum. Always supposing that it wasn't one of a kind. Panic was no longer merely rearing. It was thundering through her at full throttle. There was only one thing to be done, she realized. The mature, responsible, adult thing to do. Hide the evidence.
Alexandra Ivy (When Darkness Comes (Guardians of Eternity, #1))
You’re worried about getting things successfully done in order to attain some degree of self-worth. Your soul is for sale; You most likely deceive yourself in order to convince yourself. Letting go equals failing, isn’t that right? And you forget outstandingly well, don’t you? You forget that It takes admirable courage not only to try but also to gracefully give up.
Albert Camus (Notebooks 1951-1959)
He kissed me. And then he said it was a mistake." Serena wrapped an arm around my shoulders. "Normally, I'd quote that copy of He's Just Not That Into You I picked up at a yard sale but-
Kathleen Peacock (Hemlock (Hemlock, #1))
We shouldn't be doing this." Dan broke the silence, his voice low. "We would both get in trouble." He stood up. "Let's go back." "We shouldn't be doing what?" I scrambled to my feet. "What exactly are we doing?" "This." "You mean consorting?" "Sure, consorting. Cavorting. Carousing." He paused to take a deep breath. "Kissing." Then he leaned in and pressed his mouth to mine.
Leila Sales (Past Perfect)
She liked me because she said that we both hated everything and knew that friendship was an act of desperation. She said that for a man I was alright. She said that people were half-way and if it was up to her a lot of people would get killed and a lot of men would be walking around without their balls. She said that they should go on sale for women to hang off their rearview mirrors.
Henry Rollins (Black Coffee Blues)
We writers constantly try to build up our own confidence by getting published, making sales, winning prizes, joining cliques or proclaiming theories. The passion to write constantly strips this vanity aside and forces us to confront that loneliness and the uncertainty with which human beings, in the end, live and die.
Boria Sax
You cling so tightly to your purity, my lad! How terrified you are of sullying your hands. Well, go ahead then, stay pure! What good will it do, and why even bother coming here among us? Purity is a concept of fakirs and friars. But you, the intellectuals, the bourgeois anarchists, you invoke purity as your rationalization for doing nothing. Do nothing, don’t move, wrap your arms tight around your body, put on your gloves. As for myself, my hands are dirty. I have plunged my arms up to the elbows in excrement and blood. And what else should one do? Do you suppose that it is possible to govern innocently?
Jean-Paul Sartre (Les Mains sales)
I hired a counterfeiter the other day. I told him, “As for your salary, how much you make is really up to you.” I love a business model where the employee pays the employer.
Jarod Kintz (This Book is Not for Sale)
And the secret to my success is as boring as it is unsurprising: You show up and you lay another brick. Pissed off? Lay another brick. Bad opening weekend? Lay another brick. Album sales dropping? Get up and lay another brick. Marriage failing? Lay another brick.
Will Smith (Will)
We all wear uniforms, even if we’re conforming to unconformity. People who try so hard to look different end up looking the same as all the other people who try so hard to look different.
Jarod Kintz (This Book is Not for Sale)
My day starts like a regular guy’s. I wake up, drink raw eggs, run around Philadelphia, and punch raw slabs of meat. Wait, that’s not my story—that’s Rocky’s. I get us confused all the time.
Jarod Kintz (This Book is Not for Sale)
Oppose vigorously any tendency to sadness ... You must persevere. By means of sorrow the enemy tries to make us weary of good works, but if he sees that we don't give them up and that being done in spite of his opposition they have become very meritorious, he will stop troubling us.
Francis de Sales
People submit too easily to change from others. And yet, for some reason, whenever they consider changing themselves, the focus is always on what they are giving up, never what they are about to gain
Chris Murray (The Extremely Successful Salesman's Club)
Trust me. If you do not decide where you are heading, and refuse to take the appropriate action, you will end up being shaped into what others would have you become. Then any change will not be made for your benefit but for theirs.
Chris Murray (The Extremely Successful Salesman's Club)
Not following up with your prospects is the same as filling up your bathtub without first putting the stopper in the drain.
Michelle Moore (Selling Simplified)
Sell the results, not the nuts and bolts.
Richie Norton
To live in a city is to live the life that it was built for, to adapt to its schedule and rhythms, to move within the transit layout made for you during the morning and evening rush, winding through the crowds of fellow commuters. To live in a city is to consume its offerings. To eat at its restaurants. To drink at its bars. To shop at its stores. To pay its sales taxes. To give a dollar to its homeless. To live in a city is to take part in and to propagate its impossible systems. To wake up. To go to work in the morning. It is also to take pleasure in those systems because, otherwise, who could repeat the same routines, year in, year out?
Ling Ma (Severance)
The first enslaving illusion is the idea that people are born to be consumers and that they can attain any of their goals by purchasing goods and services....What people do or make but will not or cannot put up for sale is as immeasurable and as invaluable for the economy as the oxygen they breathe.
Ivan Illich (The Right to Useful Unemployment: And Its Professional Enemies)
Feedback doesn’t tell you about yourself. It tells you about the person giving the feedback. In other words, if someone says your work is gorgeous, that just tells you about *their* taste. If you put out a new product and it doesn’t sell at all, that tells you something about what your audience does and doesn’t want. When we look at praise and criticism as information about the people giving it, we tend to get really curious about the feedback, rather than dejected or defensive.
Tara Mohr (Playing Big: Practical Wisdom for Women Who Want to Speak Up, Create, and Lead)
Do you see that man in the black Porsche?" I asked the women. They squinted out at Ranger. "Yes," they said."Your partner." "He's homeless. He's looking for a place to stay and he might be interested in renting Singh's room." Mrs.Apusenja's eyes widened. "We could use the income."She looked at Nonnie and then back at Ranger. "Is he married?" "Nope. He's single. He's a real catch." Connie did something between a gasp and a snort and buried her head back behind the computer. "Thank you for everything." Mrs.Apusenja said. "I suppose you are not such a bad slut. I will go talk to your partner.: "Omigod," Connie said, when the door closed behind the Apusenja's. "Ranger's going to kill you." The Apusenjas stood beside the Porsche, talkig to Ranger for a few long minutes, giving him the big sales pitch. The pitch wound down, Ranger responded, and Mrs. Apusenja looked disappointed. The two women crossed the road and got into the burgundy Escort and quickly drove away. Ranger turned his head in my direction and our eyes met. His expression was still bemused, but this time it was the sort of bemused expression a kid has when he's pulling the wings off a fly. "Uh-Oh,"Connie said. I whipped around and faced Connie. "Quick, give me an FTA. You're backed up, right? For God's sake, give me something fast. I need a reason to stand here until he calms down!" Connie shoved a pile of folders at me. "Pick one. Any one! Oh shit, he's getting out of his car.".... He leaned into me and his lips brushed the shell of my ear. "Feeling playful?" "I don't know what you're talking about." "Watch your back babe. I will get even." -Ranger and Stephanie
Janet Evanovich (To the Nines (Stephanie Plum, #9))
When the web started, I used to get really grumpy with people because they put my poems up. They put my stories up. They put my stuff up on the web. I had this belief, which was completely erroneous, that if people put your stuff up on the web and you didn’t tell them to take it down, you would lose your copyright, which actually, is simply not true. And I also got very grumpy because I felt like they were pirating my stuff, that it was bad. And then I started to notice that two things seemed much more significant. One of which was… places where I was being pirated, particularly Russia where people were translating my stuff into Russian and spreading around into the world, I was selling more and more books. People were discovering me through being pirated. Then they were going out and buying the real books, and when a new book would come out in Russia, it would sell more and more copies. I thought this was fascinating, and I tried a few experiments. Some of them are quite hard, you know, persuading my publisher for example to take one of my books and put it out for free. We took “American Gods,” a book that was still selling and selling very well, and for a month they put it up completely free on their website. You could read it and you could download it. What happened was sales of my books, through independent bookstores, because that’s all we were measuring it through, went up the following month three hundred percent. I started to realize that actually, you’re not losing books. You’re not losing sales by having stuff out there. When I give a big talk now on these kinds of subjects and people say, “Well, what about the sales that I’m losing through having stuff copied, through having stuff floating out there?” I started asking audiences to just raise their hands for one question. Which is, I’d say, “Okay, do you have a favorite author?” They’d say, “Yes.” and I’d say, “Good. What I want is for everybody who discovered their favorite author by being lent a book, put up your hands.” And then, “Anybody who discovered your favorite author by walking into a bookstore and buying a book raise your hands.” And it’s probably about five, ten percent of the people who actually discovered an author who’s their favorite author, who is the person who they buy everything of. They buy the hardbacks and they treasure the fact that they got this author. Very few of them bought the book. They were lent it. They were given it. They did not pay for it, and that’s how they found their favorite author. And I thought, “You know, that’s really all this is. It’s people lending books. And you can’t look on that as a loss of sale. It’s not a lost sale, nobody who would have bought your book is not buying it because they can find it for free.” What you’re actually doing is advertising. You’re reaching more people, you’re raising awareness. Understanding that gave me a whole new idea of the shape of copyright and of what the web was doing. Because the biggest thing the web is doing is allowing people to hear things. Allowing people to read things. Allowing people to see things that they would never have otherwise seen. And I think, basically, that’s an incredibly good thing.
Neil Gaiman
I like my eggs sunny side up at midnight, and I wear sunglasses when I eat them because they are so bright. They’re almost as blinding as my love for you, only not as runny.
Jarod Kintz (This Book is Not for Sale)
Frequently give up some of your property by giving it with a generous heart to the poor ... It is true that God will repay us not only in the next world but even in this.
Francis de Sales
The first step out of the gate has to be knowing where you want to end up. What do you really want from your company?
Stan Slap
I keep my valuable things locked up. Everybody does. Therefore, criminals must be valuable.
Jarod Kintz (This Book is Not for Sale)
Cool isn't for sale at the bondage store. You make it up yourself, pull it outta your asshole, your own unique brand that starts when you're born, and when you die, it's gone.
Lynn Breedlove
There is a strange emptiness to life without myths. I am African American — by which I mean, a descendant of slaves, rather than a descendant of immigrants who came here willingly and with lives more or less intact. My ancestors were the unwilling, unintact ones: children torn from parents, parents torn from elders, people torn from roots, stories torn from language. Past a certain point, my family’s history just… stops. As if there was nothing there. I could do what others have done, and attempt to reconstruct this lost past. I could research genealogy and genetics, search for the traces of myself in moldering old sale documents and scanned images on microfiche. I could also do what members of other cultures lacking myths have done: steal. A little BS about Atlantis here, some appropriation of other cultures’ intellectual property there, and bam! Instant historically-justified superiority. Worked great for the Nazis, new and old. Even today, white people in my neck of the woods call themselves “Caucasian”, most of them little realizing that the term and its history are as constructed as anything sold in the fantasy section of a bookstore. These are proven strategies, but I have no interest in them. They’ll tell me where I came from, but not what I really want to know: where I’m going. To figure that out, I make shit up.
N.K. Jemisin
Then the Communists set up a front organization, the National Rifle Association, to encourage the wide usage of guns of all sorts, and to battle any attempt to control guns as “unconstitutional.” Thus, they guaranteed that the murder rate in Unistat would always be the highest in the world. This kept the citizens in perpetual anxiety about their safety both on the streets and in their homes. The citizens then tolerated the rapid growth of the Police State, which controlled almost everything, except the sale of guns, the chief cause of crime.
Robert Anton Wilson (Schrodinger's Cat Trilogy: The Universe Next Door/The Trick Top Hat/The Homing Pigeons)
If you can’t dazzle them with brilliance, baffle them with bullshit” seems like the motto not just for Chopra but for the entire conference. Benioff and his philanthropy, the dry ice and fog machines, the concerts and comedians: None of this has anything to do with software or technology. It’s a show, created to entertain people, boost sales, and fluff a stock price.
Dan Lyons (Disrupted: My Misadventure in the Start-Up Bubble)
Free-ranging single men are like a house that has been empty too long. There must be something fishy about the house, the woman thinks. Up for sale for six months and it's still vacant.
Herman Koch (Summer House with Swimming Pool)
Grandma has a .45 long barrel that she keeps hidden from my mother. She got it from her friend Elsie, who picked it up at a yard sale. Probably it was in Grandma's purse. Grandma says it gives the bag some heft, in case she has to beat off a mugger. This might be true, but I think mostly Grandma likes pretending she is Clint Eastwood.
Janet Evanovich (Hot Six (Stephanie Plum, #6))
Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them.
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
They say there are 7 billion people on earth. I don't know what accountant came up with that number, but in my humble opinion, they might have been off by at least a dozen. You see, my and my friends were hiding during the count.
Jarod Kintz (This Book is Not for Sale)
Tony sat in the only chair, a large, overstuffed, ripped and torn chair that had huge wings that made it look as if it was going to close itself around Tony and somehow swallow and digest him and he would end up on a shelf somewhere in the dark and dusty corner of a secondhand furniture store staring back at the cat sitting on the floor staring up at him, a not-for-sale sign hanging from his chest.
Hubert Selby Jr. (Requiem for a Dream)
Watch your back, wolf. There’s a pall over this place and the bears are racking up enemies faster than Wal-Mart rakes in sales. When the time comes, it’s going to get bloody. (Thorn) I wouldn’t have it any other way. (Fang) Don’t be so arrogant. Long before I was the debonair sophisticate standing in front of you, I was a warlord. I put more blood on my blade than Madame la Guillotine. The one thing all that battle taught me is that no one walks away without scars. No one. (Thorn)
Sherrilyn Kenyon (Bad Moon Rising (Dark-Hunter, #18; Were-Hunter, #4; Hellchaser, #2))
In 50 years, I’m going to tell my grandchildren, “Back when I was growing up we didn’t have teleportation devices. We actually had to walk to school. In the snow. And shoes hadn’t even been invented yet.
Jarod Kintz (This Book is Not for Sale)
Sometimes I’ll be walking along, thinking, and I’ll kick up some dust and I’ll say, Whoa! That makes sense, and I’ll have just had an epiphany, and then forget all about it because I’ll get distracted by my dirty shoes.
Jarod Kintz (This Book is Not for Sale)
I want to write an unreliable narrator. In fact, he’ll be so unreliable that I’m not even sure he’ll show up to narrate.
Jarod Kintz (This Book is Not for Sale)
If you put your politicians up for sale, as the US does (alone in this among industrialized democracies), then someone will buy them--and it won’t be you; you can’t afford them.
Juan R.I. Cole
Growing up, I went through an awkward stage. It lasted from birth to last Tuesday.
Jarod Kintz (This Book is Not for Sale)
This is who Ezra is dating now. He is now into girls who are into dressing up as nineteenth century prostitutes. For the hats.
Leila Sales (Past Perfect)
Looking back now, it's funny to think we got so worked up, because usually the Sales were a big disappointment....But the point was, I suppose, we'd all of us in the past found something at a Sale, something that had become special...and so however much we tried to pretend otherwise, we couldn't ever shake off the old feelings of hope and excitement.
Kazuo Ishiguro (Never Let Me Go)
The 30-Day Rule states that the prospecting you do in this 30-day period will pay off for the next 90 days. It is a simple, yet powerful universal rule that governs sales and you ignore it at your peril. When you internalize this rule, it will drive you to never put prospecting aside for another day. The implication of the 30-Day Rule is simple. Miss a day of prospecting and it will tend to bite you sometime in the next 90 days. Miss a week and you will feel it in your commission check. Miss the entire month and you will tank your pipeline, fall into a slump, and wake up 90 days later desperate, feeling like a loser, with no clue how you ended up there.
Jeb Blount (Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling (Jeb Blount))
You should have tried the eggplant parmesan she tried to hoist on me at the church bake sale. No wonder her children turned to Satan. He probably showed up as an angel of light and promised them a decent meal.
Kathy Hepinstall (The Book of Polly)
You realize that our mistrust of the future makes it hard to give up the past. We can’t give up our concept of who we were. All those adults playing archaeologist at yard sales, looking for childhood artifacts, board games, CandyLand, Twister, they’re terrified. Trash becomes holy relics. Mystery Date. Hula Hoops. Our way of getting nostalgic for what we just threw in the trash, it’s all because we’re afraid to evolve. Grow, change, lose weight, reinvent ourselves. Adapt.
Chuck Palahniuk (Survivor)
...while the IMF certainly failed the people of Asia, it did not fail Wall Street - far from it. The hot money may have been spooked by the IMF's drastic measures, but the large investment houses and multinational firms were emboldened...These fun-seeking firms understood that as a result of the IMF's "adjustments," pretty much everything in Asia was now up for sale - and the more the market panicked, the more desperate Asian companies would be to sell, pushing their prices through the floor.
Naomi Klein (The Shock Doctrine: The Rise of Disaster Capitalism)
Grief isn’t something you fix; it’s something you honour. There’s no flash sale, weekend retreat or quickly found solution. We often dream of a comeback from grieving, when the healthiest thing we can do is aim to come-through, by waking up every day and honouring our relationship with loss and how we feel in each moment that follows.
Addison Brasil (First Year of Grief Club : A Gift From A Friend Who Gets It)
You can tell all of us are morphing into full-blown adults, wingtip adults, because all the time now the Big Question is, What are you going to do? After the summer, about your scholarship, about choosing a college, after graduation, with the rest of your life. When you are thirteen, the question is, Smooth or crunchy? That's it. Later, at the onset of full-blown adulthood, the Big Question changes a little bit - instead of, What are you going to do? it turns into, What do you do? I hear it all the time when my parents have parties, all the men standing around. After they talk sports, they always ask, What do you do? It's just part of the code that they mean "for a living" because no one ever answers it by saying, I go for walks and listen to music full-blast and don't care about my hearing thirty years from now, and I drink milk out of the carton, and I cough when someone lights up a cigarette, and I dig rainy days because they make me sad in a way I like, and I read books until I fall asleep holding them, and I put on sock-shoe, sock-shoe instead of sock-sock, shoe-shoe because I think it's better luck. Never that. People are always in something. I'm in advertising. I'm in real estate. I'm in sales and marketing.
Brad Barkley (Jars of Glass)
Make yourself interesting to history. Master some aspect of life, and then find a different area and do something crazy. Become a painter, then round up a herd of cattle and slaughter them with your bare hands. Then collect their blood and paint a mural memorializing their glorious death.
Jarod Kintz (This Book is Not for Sale)
And the City, in its own way, gets down for you, cooperates, smoothing its sidewalks, correcting its curbstones, offering you melons and green apples on the corner. Racks of yellow head scarves; strings of Egyptian beads. Kansas fried chicken and something with raisins call attention to an open window where the aroma seems to lurk. And if that's not enough, doors to speakeasies stand ajar and in that cool dark place a clarinet coughs and clears its throat waiting for the woman to decide on the key. She makes up her mind and as you pass by informs your back that she is daddy's little angel child. The City is smart at this: smelling and good and looking raunchy; sending secret messages disguised as public signs: this way, open here, danger to let colored only single men on sale woman wanted private room stop dog on premises absolutely no money down fresh chicken free delivery fast. And good at opening locks, dimming stairways. Covering your moans with its own.
Toni Morrison (Jazz (Beloved Trilogy, #2))
Then she rushes to pick up Asha from school, where she is known only as "Asha's mom" by the other mothers, who seem to all spend a lot of time together. Somer has no time for the PTA and bake sales. She has no time for herself. Her profession no longer defines her, but neither does being a mother. Both are pieces of her, and yet they don't seem to add up to a whole.
Shilpi Somaya Gowda (Secret Daughter)
In the Vatican square, they were selling lollipops. You could buy lollipops about that big with the face of Pope John Paul II on them. You could buy a Pope John Paul II's face lollipop. I bought about ten. And I just thought... In the light of his death a few months later, I wondered whether sales of those lollipops went up or whether they went down. Did good Catholics think, 'Ah, the Pope's just died. It would now seem inappropriate... to lick a sugar effigy of his face.' Or did they go, 'Ah, the Pope's just died. But what better way... ...to commemorate his life than by licking a sugar effigy of his face?
Stewart Lee
How does paying people more money make you more money? It works like this. The more you pay your workers, the more they spend. Remember, they're not just your workers- they're your consumers, too. The more they spend their extra cash on your products, the more your profits go up. Also, when employees have enough money that they don't have to live in constant fear of bankruptcy, they're able to focus more on their work- and be more productive. With fewer personal problems and less stress hanging over them, they'll lose less time at work, meaning more profits for you. Pay them enough to afford a late model car (i.e. one that works), and they'll rarely be late for work. And knowing that they'll be able to provide a better life for their children will not only give them a more positive attitude, it'll give them hope- and an incentive to do well for the company because the better the company does, the better they'll do. Of course, if you're like most corporations these days- announcing mass layoffs right after posting record profits- then you're already hemorrhaging the trust and confidence of your remaining workforce, and your employees are doing their jobs in a state of fear. Productivity will drop. That will hurt sales. You will suffer. Ask the people at Firestone: Ford has alleged that the tire company fired its longtime union employees, then brought in untrained scab workers who ended up making thousands of defective tires- and 203 dead customers later, Firestone is in the toilet.
Michael Moore (Stupid White Men)
This is where I liked to be when I was hangover or coming down off a cocaine binge, here in the dust with all these dusty people, all this liveliness and clutter and color, things for sale to cheer me up, and greasy food that would slip down by throat.
Anne Lamott (Traveling Mercies: Some Thoughts on Faith)
I don’t understand people who eat Chinese food with chopsticks when the restaurant also offers silverware. As a tool, chopsticks are inferior to western utensils like the spoon and fork. So why use them? That’s like showing up to a math test with an abacus, knowing that the teacher is going to be handing out calculators.
Jarod Kintz (This Book is Not for Sale)
I think that it’s extraordinarily important that we in computer science keep fun in computing. When it started out it was an awful lot of fun. Of course the paying customers got shafted every now and then and after a while we began to take their complaints seriously. We began to feel as if we really were responsible for the successful error-free perfect use of these machines. I don’t think we are. I think we’re responsible for stretching them setting them off in new directions and keeping fun in the house. I hope the field of computer science never loses its sense of fun. Above all I hope we don’t become missionaries. Don’t feel as if you’re Bible sales-men. The world has too many of those already. What you know about computing other people will learn. Don’t feel as if the key to successful computing is only in your hands. What’s in your hands I think and hope is intelligence: the ability to see the machine as more than when you were first led up to it that you can make it more.
Alan J. Perlis
Feeling depressed? Lift your chin up, pull your shoulders back, raise your arms, walk with a spring in your step, smile, and very soon your spirits will rise, just like your posture. It works. My spirit just rose, and left me cold and alone in this terrestrial body.
Jarod Kintz (This Book is Not for Sale)
there's a bluebird in my heart that, wants to get out but I'm too tough for him I say, stay in there, I'm not going to let anybody see you there's a bluebird in my heart that, wants to get out but I pur whiskey on him and inhale cigarette smoke and the whores and the bartenders and the grocery clerks never know that he's in there there's a bluebird in my heart that, wants to get out but I'm too tough for him I say, stay down, do you want to mess me up? you want to screw up the works? you want to blow my book sales in Europe? there's a bluebird in my heart that, wants to get out but I'm too clever, I only let him out at night sometimes when everybody's asleep I say, I know that you're there, so don't be sad. then I put him back, but he's singing a little in there I haven't quite let him die. and we sleep together like that with our secret pact and it's nice enough to make a man weep but I don't weep, do you?
Charles Bukowski
Sales and theater have much in common. Both take guts. Salespeople pick up the phone and call strangers; actors walk onto the stage in front of them. Both invite rejection—for salespeople, slammed doors, ignored calls, and a pile of nos; for actors, a failed audition, an unresponsive audience, a scathing review. And both have evolved along comparable trajectories.
Daniel H. Pink (To Sell Is Human: The Surprising Truth About Moving Others)
Nobody wants a sales pitch. So instead of trying a hard sell, focus on telling a story that captivates your audience by painting a vivid picture of your vision. When you get good at storytelling, people want to be part of that story, and they’ll want to help others become part of that story too.
Ziad K. Abdelnour (StartUp Saboteurs: How Incompetence, Ego, and Small Thinking Prevent True Wealth Creation)
Then there was this freedom the little guys were always getting killed for. Was it freedom from another country? Freedom from work or disease or death? Freedom from your mother-in-law? Please mister give us a bill of sale on this freedom before we go out and get killed. Give us a bill of sale drawn up plainly so we know in advance what we’re getting killed for and give us also a first mortagage on something as security so we can be sure after we’ve won your war that we’ve got the same kind of freedom we bargained for.
Dalton Trumbo (Johnny Got His Gun)
To feel everything in every way; to be able to think with the emotions and feel with the mind; not to desire much except with the imagination; to suffer with haughtiness; to see clearly so as to write accurately; to know oneself through diplomacy and dissimulation; to become naturalized as a different person, with all the necessary documents; in short, to use all sensations but only on the inside, peeling them all down to God and then wrapping everything up again and putting it back in the shop window like the sales assistant I can see from here with the small tins of a new brand of shoe polish.
Fernando Pessoa (The Book of Disquiet)
But race is the child of racism, not the father. And the process of naming 'the people' has never been a matter of genealogy and physiognomy so much as one of hierarchy. Difference in hue and hair is old. But belief in the preeminence of hue and hair, the belief that these factors can correctly organize a society and that they signify deeper attributes , which are indelible--this is the new idea at the heart of these new people who have been brought up hopelessly, tragically, to believe that they are white. These people are, like us, a modern invention. But unlike us, their new name has no real meaning divorced from the machinery of criminal power. The new people were something else before they were white--Catholic, Corsican, Welsh, Mennonite, Jewish--and if all our national hopes have any fulfillment, then they will have to be something else again. Perhaps they will truly become American and create a nobler basis for their myths. I cannot call it. As for now, it must be said that the process of washing the disparate tribes white, was not achieved through wine tasting and ice cream socials, but rather through the pillaging of life, liberty, labor, and land; through the flaying of backs; the chaining of limbs; the strangling of dissidents; the destruction of families; the rape of mothers; the sale of children; and various other acts meant, first and foremost, to you and me the right to secure and govern our own bodies.
Ta-Nehisi Coates (Between the World and Me)
Y'know — Babylon once had two million people in it, and all we know about 'em is the names of the kings and some copies of wheat contracts . . . and contracts for the sale of slaves. Yet every night all those families sat down to supper, and the father came home from his work, and the smoke went up the chimney,— same as here. And even in Greece and Rome, all we know about the real life of the people is what we can piece together out of the joking poems and the comedies they wrote for the theatre back then. So I'm going to have a copy of this play put in the cornerstone and the people a thousand years from now'll know a few simple facts about us — more than the Treaty of Versailles and the Lind-bergh flight. See what I mean? So — people a thousand years from now — this is the way we were in the provinces north of New York at the beginning of the twentieth century. — This is the way we were: in our growing up and in our marrying and in our living and in our dying. Said by the Stage Manager
Thornton Wilder (Our Town)
Mr. Blue's way of death was fitting. He had been utterly corrupted by America, and I find it proper that his carotid artery should have been severed by flak from a jumbo-sized can of mentholated shave cream. Like James Joyce, who tried to bend and subjugate the ironmongery of the cosmos with words (wasn't it The Word Joyce was after?), Mr. Blue tried to undo the empyrean mysteries with Seedy and his red carpet, with his elevated alligator shoes, with the ardent push-ups he seemed so sure would make him outlast time's ravages, with his touching search for some golden pussy that would yield to his lips the elixir of eternal life. And like Joyce's Leopold Bloom, like Quixote, Mr. Blue had become the perennial mock-epic hero of his country, the salesman, the boomer who believed that at the end of his American sojourn of demeaning doorbell-ringing, of faking and fawning, he would come to the Ultimate Sale, conquer, and soar.
Frederick Exley (A Fan's Notes)
We came to the corner, waited for the light, and crossed. I had no idea where we were going. I said, “I didn’t realize you were so depressed.” “I was depressed, but that was a side issue. This was more like closing up shop, or, say, having a big garage sale, where you look at everything you’ve bought in your life, and you remember how much it meant to you, and now you just tag it for a quarter and watch ’em all carry it off, and you don’t care. That’s more like how it was.
Jane Smiley (A Thousand Acres)
Beckett Rush spotted in London Saturday. 'Tinseltown's It Boy reportedly had three dates with three different girls at La Trattoria... all over the course of six hours. Two ladies discovered the duplicity, and catfight broke out. Taylor Risdale broke up the fight before storming out. Beckett's camp could not be reached at the moment.'" Mr. Rush laughed. "You know what this means, right?" "That once again my name is trashed." "That your DVD sales will spike at least 5 percent.
Jenny B. Jones (There You'll Find Me)
I spent the afternoon in a bookstore. There were no books in it. None had been printed for nearly half a century. And how I have looked forward to them, after the micro films that made up the library of the Prometheus! No such luck. No longer was it possible to browse among shelves, to weigh volumes in hand, to feel their heft, the promise of ponderous reading. The bookstore resembled, instead, an electronic laboratory. The books were crystals with recorded contents. They can be read the aid of an opton, which was similar to a book but had only one page between the covers. At a touch, successive pages of the text appeared on it. But optons were little used, the sales-robot told me. The public preferred lectons - like lectons read out loud, they could be set to any voice, tempo, and modulation.
Stanisław Lem (Return From the Stars)
Things that have happened to me that have generated more sympathy than depression Having tinnitus. Scalding my hand on an oven, and having to have my hand in a strange ointment-filled glove for a week. Accidentally setting my leg on fire. Losing a job. Breaking a toe. Being in debt. Having a river flood our nice new house, causing ten thousand pounds’ worth of damage. Bad Amazon reviews. Getting the norovirus. Having to be circumcised when I was eleven. Lower-back pain. Having a blackboard fall on me. Irritable bowel syndrome. Being a street away from a terrorist attack. Eczema. Living in Hull in January. Relationship break-ups. Working in a cabbage-packing warehouse. Working in media sales (okay, that came close). Consuming a poisoned prawn. Three-day migraines.
Matt Haig (Reasons to Stay Alive)
Stop for a few seconds and create a clear mental picture of yourself as completely relaxed, calm, positive, smiling, and in complete control of the interview. Then inhale deeply, filling up your lungs and putting pressure on your diaphragm. Hold this breath for a count of seven and exhale for a count of seven. While you are breathing deeply, continue to hold a picture of yourself as the very best salesperson you could possibly be.
Brian Tracy (The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible)
Here in Stockholm on the 14th of August is a big annual book sale. A whole long street in the center of the city is occupied by tables with books that people want to sell. It is a fantastic day for those who want to get rid of some books and for those who want to pick up more. If there is not something like this where you live, maybe you can help start one.
Margareta Magnusson (The Gentle Art of Swedish Death Cleaning: How to Make Your Loved Ones' Lives Easier and Your Own Life More Pleasant)
health agencies had put regulatory capture on steroids. The CDC, for example, owns 57 vaccine patents1 and spends $4.9 of its $12.0 billion-dollar annual budget (as of 2019) buying and distributing vaccines.2,3 NIH owns hundreds of vaccine patents and often profits from the sale of products it supposedly regulates. High level officials, including Dr. Fauci, receive yearly emoluments of up to $150,000 in royalty payments on products that they help develop and then usher through the approval process.4 The FDA receives 45 percent of its budget from the pharmaceutical industry, through what are euphemistically called “user fees.
Robert F. Kennedy Jr. (The Real Anthony Fauci: Bill Gates, Big Pharma, and the Global War on Democracy and Public Health)
He wants to feel good, he always used to feel good at every turning of the year, every vacation or end of vacation, every new sheet on the calendar: but his adult life has proved to have no seasons, only changes of weather, and the older he gets, the less weather interests him. The house next to his old house still has the FOR SALE sign up. He tries his front door
John Updike (Rabbit Redux (Rabbit Angstrom #2))
Music is crucial... Let's say you're southbound on the interstate, cruising along in the middle lane, listening to AM radio. Up alongside comes a tractor trailer of logs or concrete pipe, a tie-down strap breaks, and the load dumps on top of your little sheetmetal ride. Crushed under a world of concrete, you're sandwiched like so much meat salad between layers of steel and glass. In that last, fast flutter of your eyelids, you looking down that long tunnel toward the bright God Light and your dead grandma walking up to hug you - do you want to be hearing another radio commercial for a mega, clearance, close-out, blow-out liquidation car-stereo sale?
Chuck Palahniuk (Rant: An Oral Biography of Buster Casey)
She believed in public service; she felt she had to roll up her sleeves and do something useful for the war effort. She organized a Comfort Circle, which collected money through rummage sales. This was spent on small boxes containing tobacco and candies, which were sent off to the trenches. She threw open Avilion for these functions, which (said Reenie) was hard on the floors. In addition to the rummage sales, every Tuesday afternoon her group knitted for the troops, in the drawing room -- washcloths for the beginners, scarves for the intermediates, balaclavas and gloves for the experts. Soon another battalion of recruits was added, on Thursdays -- older, less literate women from south of the Jogues who could knit in their sleep. These made baby garments for the Armenians, said to be starving, and for something called Overseas Refugees. After two hours of knitting, a frugal tea was served in the dining room, with Tristan and Iseult looking wanly down.
Margaret Atwood (The Blind Assassin)
The girls laugh, though not in a mean-spirited way. They all hate him, for her. She feels protected yet absolutely alone, because nobody made her feel protected the way he did back when he was protecting her. And the truth, Maggie knows, is that other girls can’t protect you. They will leave you the moment a man they like pulls them up, anoints them, and alchemizes them into princesses who don’t have to deal with the rabble outside the castle walls. There is a T-shirt for sale in a nearby store window that says, AT LEAST WE’RE NOT SINGLE.
Lisa Taddeo (Three Women)
So here we are, in the family planning aisle with a cart full of sports drinks and our hands full of . . . “Trojans, Ramses, Magnum . . . Jeez, these are worse than names for muscle cars,” Jase observes, sliding his finger along the display. “They do sound sorta, well, forceful.” I flip over the box I’m holding to read the instructions. Jase glances up to smile at me. “Don’t worry, Sam. It’s just us.” “I don’t get what half these descriptions mean . . . What’s a vibrating ring?” “Sounds like the part that breaks on the washing machine. What’s extra-sensitive? That sounds like how we describe George.” I’m giggling. “Okay, would that be better or worse than ‘ultimate feeling’—and look—there’s ‘shared pleasure’ condoms and ‘her pleasure’ condoms. But there’s no ‘his pleasure.’” “I’m pretty sure that comes with the territory,” Jase says dryly. “Put down those Technicolor ones. No freaking way.” “But blue’s my favorite color,” I say, batting my eyelashes at him. “Put them down. The glow-in-the-dark ones too. Jesus. Why do they even make those?” “For the visually impaired?” I ask, reshelving the boxes. We move to the checkout line. “Enjoy the rest of your evening,” the clerk calls as we leave. “Do you think he knew?” I ask. “You’re blushing again,” Jase mutters absently. “Did who know what?” “The sales guy. Why we were buying these?” A smile pulls at the corners of his mouth. “Of course not. I’m sure it never occurred to him that we were actually buying birth control for ourselves. I bet he thought it was a . . . a . . . housewarming gift.” Okay, I’m ridiculous. “Or party favors,” I laugh. “Or”—he scrutinized the receipt—“supplies for a really expensive water balloon fight.” “Visual aids for health class?” I slip my hand into the back pocket of Jase’s jeans. “Or little raincoats for . . .” He pauses, stumped. “Barbie dolls,” I suggest. “G.I. Joes,” he corrects, and slips his free hand into the back pocket of my jeans, bumping his hip against mine as we head back to the car.
Huntley Fitzpatrick (My Life Next Door)
Up until relatively recently, creating original characters from scratch wasn't a major part of an author's job description. When Virgil wrote The Aeneid, he didn't invent Aeneas; Aeneas was a minor character in Homer's Odyssey whose unauthorized further adventures Virgil decided to chronicle. Shakespeare didn't invent Hamlet and King Lear; he plucked them from historical and literary sources. Writers weren't the originators of the stories they told; they were just the temporary curators of them. Real creation was something the gods did. All that has changed. Today the way we think of creativity is dominated by Romantic notions of individual genius and originality, and late-capitalist concepts of intellectual property, under which artists are businesspeople whose creations are the commodities they have for sale.
Lev Grossman
Dating is all about getting to know somebody, without wasting a lot of time or money. What is the price of love? You’ve got the cost of dinner, a movie, and cab fare for you and your date, as well as the entire film crew documenting your evening. So you add all that up, and subtract various coupons and bulk discount rates you might qualify for. But what about time? You can make more money, but you can’t make more time if you waste it. That’s why you have to be efficient with your dating. Don’t date one on one. Take 10 women out at once, assembly line style, and forget the small talk. Focus on hard-hitting topics, and give them all questionnaires to fill out. I think the women will appreciate your honest and novel approach. Of course it’s possible that nine out of ten women might be offended. But who cares? All you need is one.

Jarod Kintz (This Book is Not for Sale)
If you really want to know something about me, you should know this: I like my music loud. I mean loud. I'm not talking about the kind of loud where your parents knock on your bedroom door and ask you to turn it down. Please. That's amateur hour. When I say loud, I mean you-can't-hear-your-parents-knocking-and-the-neighbors-are-putting-a-FOR-SALE-sign-on-their-house-and-moving-to-another-block-because-they-can't-handle-the-constant-noise-anymore loud. You have to turn it up so that your chest shakes and the drums get in between your ribs like a heartbeat and the bass goes up your spine and frizzles your brain and all you can do is dance or spin in a circle or just scream along because you know that however this music makes you feel, it's exactly right. If you are not this kind of person, then I don't think we'll be great friends.
Robin Benway (Audrey, Wait!)
On the fifth day I knew Kaidan would have made it home. I held my breath and called him. I listened to every charming word of his voice mail, then hung up. That evening I sat on my bed and called again. This time I left a message. “Hi, Kai, um, Kaidan. It's me. Anna. I'm just trying to see if you made it home safely. I'm sure you probably did. Just checking. You can call me anytime. If you want. Anyway. Okay, bye.” I hung up and buried my shamed face into a pillow. Now I was leaving messages after he'd made it clear he wanted zero to do with me? Next thing I knew I'd be frequenting his shows to give him psycho stares from the back, and then doing late-night drive-bys to see what girl he was bringing home. The thought of him with another girl made me writhe in discomfort and curl up in the fetal position. Day six was our first day of back-to-school shopping. We still had a month before school began, but the state issued a tax-free day, so stores were having big sales. I eyed all the teensy skirts and fashionable shirts dangling on mannequins. I tried to imagine Kaidan's reaction if I came dressed like that to one of his shows, some guy other than Jay on my arm. Ugly stalker thoughts. I was full of them. Two weeks passed, and I was still tripping over chairs to grab the phone every time it rang, like now. This time it was Jay.
Wendy Higgins (Sweet Evil (Sweet, #1))
They abolish the external form, they suppress the formal sales of slaves, and then they imagine and assure others that slavery is abolished. They are unwilling to see that it still exists, since people, as before, like to profit by the labor of others, and think it good and just. This being given, there will always be found beings stronger or more cunning than others to profit thereby. The same thing happens in the emancipation of woman. At bottom feminine servitude consists entirely in her assimilation with a means of pleasure. They excite woman, they give her all sorts of rights equal to those of men, but they continue to look upon her as an object of sensual desire, and thus they bring her up from infancy and in public opinion.
Leo Tolstoy (The Kreutzer Sonata)
Helen of Troy Does Counter Dancing The world is full of women who'd tell me I should be ashamed of myself if they had the chance. Quit dancing. Get some self-respect and a day job. Right. And minimum wage, and varicose veins, just standing in one place for eight hours behind a glass counter bundled up to the neck, instead of naked as a meat sandwich. Selling gloves, or something. Instead of what I do sell. You have to have talent to peddle a thing so nebulous and without material form. Exploited, they'd say. Yes, any way you cut it, but I've a choice of how, and I'll take the money. I do give value. Like preachers, I sell vision, like perfume ads, desire or its facsimile. Like jokes or war, it's all in the timing. I sell men back their worst suspicions: that everything's for sale, and piecemeal. They gaze at me and see a chain-saw murder just before it happens, when thigh, ass, inkblot, crevice, tit, and nipple are still connected. Such hatred leaps in them, my beery worshipers! That, or a bleary hopeless love. Seeing the rows of heads and upturned eyes, imploring but ready to snap at my ankles, I understand floods and earthquakes, and the urge to step on ants. I keep the beat, and dance for them because they can't. The music smells like foxes, crisp as heated metal searing the nostrils or humid as August, hazy and languorous as a looted city the day after, when all the rape's been done already, and the killing, and the survivors wander around looking for garbage to eat, and there's only a bleak exhaustion. Speaking of which, it's the smiling tires me out the most. This, and the pretense that I can't hear them. And I can't, because I'm after all a foreigner to them. The speech here is all warty gutturals, obvious as a slam of ham, but I come from the province of the gods where meaning are lilting and oblique. I don't let on to everyone, but lean close, and I'll whisper: My mothers was raped by a holy swan. You believe that? You can take me out to dinner. That's what we tell all the husbands. There sure are a lot of dangerous birds around. Not that anyone here but you would understand. The rest of them would like to watch me and feel nothing. Reduce me to components as in a clock factory or abattoir. Crush out the mystery. Wall me up alive in my own body. They'd like to see through me, but nothing is more opaque than absolute transparency. Look - my feet don't hit the marble! Like breath or a balloon, I'm rising, I hover six inches in the air in my blazing swan-egg of light. You think I'm not a goddess? Try me. This is a torch song. Touch me and you'll burn.
Margaret Atwood (Morning in the Burned House: Poems)
And why do we measure the progress of economies by gross domestic product? GDP is simply the total annual value of all goods and services transacted in a country. It rises not only when lives get better and economies progress but also when bad things happen to people or to the environment. Higher alcohol sales, more driving under the influence, more accidents, more emergency-room admissions, more injuries, more people in jail—GDP goes up. More illegal logging in the tropics, more deforestation and biodiversity loss, higher timber sales—again, GDP goes up. We know better, but we still worship high annual GDP growth rate, regardless of where it comes from.
Vaclav Smil (Numbers Don't Lie: 71 Things You Need to Know About the World)
She spun to face him. “Listen, Hellboy, we need to make this quick. I have garage sales to hit and naughty souls to claim. Decide.” “I do not understand.” Was this goddess tormenting him for sport? Why did she call him “Hellboy?” How very rude! She poked at his bare chest with a razor sharp fingernail. “You hate taking orders.” Sì, true. After all, I am vampire. “And even if you decided to listen like a good little boy, the odds of pulling this off are slim to none.” I happen to excel at all things impossible. I am a vampire! “So don’t come crying if you end up in your queen’s dungeon…” Vampires do not cry, silly woman. “Tortured three times a day for all eternity, which is where you have a ninety-nine point nine, nine, nine percent chance of landing if you don’t do exactly as I say.” Actually, those numbers are quite encouraging. He thought his odds were somewhere between pigs flying and hell freezing over. “Buon. I understand. Tell me what you saw, what I must do.
Mimi Jean Pamfiloff (Accidentally Married to...a Vampire? (Accidentally Yours, #2))
I’m not even sure I want kids, by the way, even if I’m not the one who has to be pregnant. It seems too risky. I mean, what if you end up with a kid that’s just plain bad? Or stupid? It’s not like you can give it away or put it in a garage sale or something. You’re pretty much stuck with it for a long time. I know now they have all these tests they can do so you can find out if your kid has three arms or is retarded or whatever, but you can’t test for everything. You can’t test for crazy, for example, or for bad taste in music and clothes and stuff. You can’t know if your kid is going to be someone you would actually want to have hanging around. You just have to take your chances. That seems like a pretty big gamble to me.
Michael Thomas Ford (Suicide Notes)
If he found himself penniless, suicide was always there as an option. Suicide... When his thoughts arrived at this point, he found himself overtaken by a kind of psychological malaise. No matter how you looked at it, he reflected, to kill yourself just because you've suffered some setback required too much effort. If you've finally managed to carve some time out for yourself and flop out, you're hardly in the mood to get up and fetch a cigarete that lies just beyond your reach. Sure, you're dying for a smoke, but it remains just outside your grasp. In fact, it requires a huge effort to heave yourself up and fetch that cigarette: just like when you're asked to push a car that has broken down. That, in a nutshell, is suicide.
Yukio Mishima (Life for Sale)
When we look back, it becomes clear that the acts and accomplishments of human beings are the signatures of history. Human signatures have created an enormous chasm between the joyeous light of the age of the Renaissance to the dark shadow of September 11, 2001. Those of us living on that fateful day experienced the lower depths of mankind. As an author, avid reader, world traveler, and person of enormous curiosity, my life experiences have taught me that discord often erupts from a lack of knowledge and education. To discourage future dark moments, I believe we must nourish the minds of our young with learning that creates understanding between ethnic and religious groups. Perhaps understanding will lead to a marvelous day when we take a last fleeting look at violence so harmful to so many. I sincerely believe that nothing will further the cause of peace more than the education of our young. I would like for readers to know that a percentage of the profits from the sale of this book will be devoted to the cause of education. May all roads lead to peace.
Jean Sasson (Growing Up bin Laden: Osama's Wife and Son Take Us Inside Their Secret World)
So herein lies the paradox and predicament of young black men labeled criminals. A war has been declared on them, and they have been rounded up for engaging in precisely the same crimes that go largely ignored in middle-and upper-class white communities—possession and sale of illegal drugs. For those residing in ghetto communities, employment is scarce—often nonexistent. Schools located in ghetto communities more closely resemble prisons than places of learning, creativity, or moral development. And because the drug war has been raging for decades now, the parents of children coming of age today were targets of the drug war as well. As a result, many fathers are in prison, and those who are “free” bear the prison label. They are often unable to provide for, or meaningfully contribute to, a family. Any wonder, then, that many youth embrace their stigmatized identity as a means of survival in this new caste system?
Michelle Alexander (The New Jim Crow: Mass Incarceration in the Age of Colorblindness)
The commodity traders are arbitragers par excellence, trying to exploit a series of differences in prices. Because they’re doing deals to buy and to sell all the time, they are often indifferent to whether commodity prices overall go up or down. What matters to them is the price disparity – between different locations, different qualities or forms of a product, and different delivery dates. By exploiting these price differences, they help to make markets more efficient, directing resources to their highest value uses in response to price signals. They are, in the words of one academic, the visible manifestation of Adam Smith’s invisible hand.
Javier Blas (The World for Sale: Money, Power, and the Traders Who Barter the Earth's Resources)
In this city [Tingis] the Libyans say that Antaeus is buried; and Sertorius had his tomb dug open, the great size of which made him disbelieve the Barbarians. But when he came upon the body and found it to be sixty cubits long, as they tell us, he was dumbfounded, and after performing a sacrifice filled up the tomb again, and joined in magnifying its traditions and honours. Now, the people of Tingis have a myth that after the death of Antaeus, his wife, Tinga, consorted with Heracles, and that Sophax was the fruit of this union, who became king of the country and named a city which he founded after his mother; also that Sophax had a son, Diodorus, to whom many of the Libyan peoples became subject, since he had a Greek army composed of the Olbians and Mycenaeans who were settled in those parts by Heracles. But this tale must be ascribed to a desire to gratify Juba, of all kings the most devoted to historical enquiry; for his ancestors are said to have been descendants of Sophax and Diodorus. [The Life of Sertorius]
Plutarch (Plutarch's Lives)
Bast’s ears pricked at this news. Oh yes, this is good, she gloated inwardly. Felicity could be a useful tool if she was close to the Vanguard’s commanding officer. A plan began to form in her mind, an opportunity for some amusement and a chance to take down her target. Too good to miss. She laughed. “Lucky you. I don’t suppose he has any spare seats for us poor sales reps out here scrabbling to earn a living.” Felicity smiled. “I’d ask, but I suspect the answer would be only if I stayed here to free up a seat—and I’m not that self-sacrificial.” She laughed. “See you on the Dock, Yelendi. Mr Cardington, maybe I’ll be able to catch up with you soon. It’s been nice chatting with you both.
Patrick G. Cox (First into the Fray (Harry Heron #1.5))
put it up for sale at an asking price of $25 million. I first looked at Mar-a-Lago while vacationing in Palm Beach in 1982. Almost immediately I put in a bid of $15 million, and it was promptly rejected. Over the next few years, the foundation signed contracts with several other buyers at higher prices than I’d offered, only to have them fall through before closing. Each time that happened, I put in another bid, but always at a lower sum than before. Finally, in late 1985, I put in a cash offer of $5 million, plus another $3 million for the furnishings in the house. Apparently, the foundation was tired of broken deals. They accepted my offer, and we closed one month later. The day the deal was announced, the Palm Beach Daily News ran a huge front-page story with the headline MAR-A-LAGO’S BARGAIN PRICE ROCKS COMMUNITY. Soon, several far more modest estates on property a fraction of Mar-a-Lago’s size sold for prices in excess of $18 million. I’ve been told that the furnishings in Mar-a-Lago alone are worth more than I paid for the house. It just goes to show that it pays to move quickly and decisively when the time is right. Upkeep
Donald J. Trump (Trump: The Art of the Deal)
Since the values of the market were the highest criteria, persons also became valued as commodities which could be bought and sold. A person's worth is then his salable market value, whether it is skill or 'personality' that is up for sale. [...] The market value, then, becomes the individual's valuation of himself, so that self-confidence and 'self-feeling' (ones experience of identity with one's self) are largely reflections of what others think of one, in this case the 'others' being those who represent the market. Thus contemporary economic processes have contributed not only to an alienation of man from man, but likewise to 'self-alienation' - an alienation of the individual from himself. As Fromm very well summarizes the point: Since modern man experiences himself both as the seller and as the commodity to be sold on the market, his self-esteem depends on conditions beyond his control. If he is 'successful,' he is valuable; if he is not, he is worthless. The degree of insecurity which results from this orientation can hardly be overestimated. If one feels that one's own value is not constituted primarily by the human qualities one possesses, but by one's succes on a competitive market with ever-changing conditions, one's self-esteem is bound to be shaky and in constant need of confirmation by others. [Erich Fromm, Man for himself] In such a situation one is driven to strive relentlessly for 'succes'; this is the chief way to validate ones self and to allay anxiety. And any failure in the competitive struggle is a threat to the quasi-esteem for one's self - which, quasi though it be, is all one has in such a situation. This obviously leads to powerful feelings of helplessness and inferiority. [p.169f]
Rollo May (The Meaning of Anxiety)
Y'know Babylon once had two million people in it, and all we know about 'em is the names of the kings and some copies of wheat contracts . . . and contracts for the sale of slaves. Yet every night all those families sat down to supper, and the father came home from his work, and the smoke went up the chimney, same as here. And even in Greece and Rome, all we know about the real life of the people is what we can piece together out of the joking poems and the comedies they wrote for the theatre back then. So I'm going to have a copy of this play put in the cornerstone and the people a thousand years from now'll know a few simple facts about us more than the Treaty of Versailles and the Lind-bergh flight. See what I mean? So people a thousand years from now this is the way we were in the provinces north of New York at the beginning of the twentieth century. This is the way we were: in our growing up and in our marrying and in our living and in our dying.
Thornton Wilder (Our Town)
We buy items that we only half like because they are on sale or a “good deal.” •We wear clothes that are so uncomfortable we need to take them off as soon as we get home. •We keep items that stopped fitting years ago just in case they fit again someday. •We wear shoes that we can hardly walk in and that leave our feet covered in blisters. •We force ourselves to wear pieces that we feel only so-so about because they were expensive and we don’t want to let that “investment” go to waste. •We wear worn-out, scruffy pieces around the house and hope nobody is going to stop by unannounced. •We wear clothes that ride up and tug in all the wrong places. •We wear outfits that don’t make us feel confident or inspired because we simply don’t have anything better in our wardrobe.
Anuschka Rees (The Curated Closet: A Simple System for Discovering Your Personal Style and Building Your Dream Wardrobe)
I thought I should call a matchmaker. For me, this seemed like a radical step. It never occurred to me to hire a matchmaker when I was younger because I always believed I'd meet a man on my own. He'd be sitting next to me on an airplane, waiting in line behind me at the dry cleaner, working in the same office attending the same party, hanging out at the same coffeehouse. It seemed ridiculous now, when I thought about the odds of this happening. After all, we don't subject other important aspects of out lives to pure chance. When you want to get a job you don't just hang out in the lobbies of office buildings, hoping an employer will strike up a conversation with you. When you want to buy a house, you don't walk aimlessly from neighborhood to neighborhood on your own, hoping to spot a house that happens to be for sale, matches your personal taste and contains the appropriate number of bedrooms and bathrooms. That's too random. If that's your only method of house hunting, you might end up homeless. So you hire a real estate broker to show you the potential homes that meet your needs. By the same token, why not hire a matchmaker to show you potential partners?
Lori Gottlieb (Marry Him: The Case for Settling for Mr. Good Enough)
Ed Lim’s daughter, Monique, was a junior now, but as she’d grown up, he and his wife had noted with dismay that there were no dolls that looked like her. At ten, Monique had begun poring over a mail-order doll catalog as if it were a book–expensive dolls, with n ames and stories and historical outfits, absurdly detailed and even more absurdly expensive. ‘Jenny Cohen has this one,’ she’d told them, her finger tracing the outline of a blond doll that did indeed resemble Jenny Cohen: sweet faced with heavy bangs, slightly stocky. 'And they just made a new one with red hair. Her mom’s getting it for her sister Sarah for Hannukkah.’ Sarah Cohen had flaming red hair, the color of a penny in the summer sun. But there was no doll with black hair, let alone a face that looked anything like Monique’s. Ed Lim had gone to four different toy stores searching for a Chinese doll; he would have bought it for his daughter, whatever the price, but no such thing existed. He’d gone so far as to write to Mattel, asking them if there was a Chinese Barbie doll, and they’d replied that yes, they offered 'Oriental Barbie’ and sent him a pamphlet. He had looked at that pamphlet for a long time, at the Barbie’s strange mishmash of a costume, all red and gold satin and like nothing he’d ever seen on a Chinese or Japanese or Korean woman, at her waist-length black hair and slanted eyes. I am from Hong Kong, the pamphlet ran. It is in the Orient, or Far East. Throughout the Orient, people shop at outdoor marketplaces where goods such as fish, vegetables, silk, and spices are openly displayed. The year before, he and his wife and Monique had gone on a trip to Hong Kong, which struck him, mostly, as a pincushion of gleaming skyscrapers. In a giant, glassed-in shopping mall, he’d bought a dove-gray cashmere sweater that he wore under his suit jacket on chilly days. Come visit the Orient. I know you will find it exotic and interesting. In the end he’d thrown the pamphlet away. He’d heard, from friends with younger children, that the expensive doll line now had one Asian doll for sale – and a few black ones, too – but he’d never seen it. Monique was seventeen now, and had long outgrown dolls.
Celeste Ng (Little Fires Everywhere)
Hunger was pushed out of the tall houses, in the wretched clothing that hung upon poles and lines; Hunger was patched into them with straw and rag and wood and paper; Hunger was repeated in every fragment of the small modicum of firewood that the man sawed off; Hunger stared down from the smokeless chimneys, and started up from the filthy street that had no offal, among its refuse, of anything to eat. Hunger was the inscription on the baker's shelves, written in every small loaf of his scanty stock of bad bread; at the sausage-shop, in every dead-dog preparation that was offered for sale. Hunger rattled its dry bones among the roasting chestnuts in the turned cylinder; Hunger was shred into atomics in every farthing porringer of husky chips of potato, fried with some reluctant drops of oil.
Charles Dickens (A Tale of Two Cities)
Last night, at a press conference, the City Council reminded everyone that the Dog Park is there for our community enjoyment and use, and so it is important that no one enter, look at, or think about the Dog Park. They are adding a new advanced camera system to keep an eye on the great black walls of the Dog Park at all times, and if anyone is caught trying to enter it, they will be forced to enter it, and will never be heard from again. If you see hooded figures in the Dog Park, no you didn’t. The hooded figures are perfectly safe, and should not be approached at any costs. The City Council ended the conference by devouring a raw potato in quick, small bites of their sharp teeth and rough tongues. No follow-up questions were asked, although there were a few follow-up screams. We have also received word via encrypted radio pulses about the opening of a new store: Lenny’s Bargain House of Gardenwares and Machine Parts, which until recently was that abandoned warehouse the government was using for the highly classified and completely secret tests I was telling you about last week. Lenny’s will serve as a helpful new source for all needs involving landscaping and lawn-decorating materials and also as a way for the government to unload all the machines and failed tests and dangerous substances that otherwise would be wasted on things like “safe disposal” or “burying in a concrete tomb until the sun goes out.” Get out to Lenny’s for their big grand opening sale. Find eight government secrets and get a free kidnapping and personality reassignment so that you’ll forget you found them!
Joseph Fink (Welcome to Night Vale (Welcome to Night Vale, #1))
Bluebird there's a bluebird in my heart that wants to get out but I'm too tough for him, I say, stay in there, I'm not going to let anybody see you. there's a bluebird in my heart that wants to get out but I pour whiskey on him and inhale cigarette smoke and the ****s and the bartenders and the grocery clerks never know that he's in there. there's a bluebird in my heart that wants to get out but I'm too tough for him, I say, stay down, do you want to mess me up? you want to screw up the works? you want to blow my book sales in Europe? there's a bluebird in my heart that wants to get out but I'm too clever, I only let him out at night sometimes when everybody's asleep. I say, I know that you're there, so don't be sad. then I put him back, but he's singing a little in there, I haven't quite let him die and we sleep together like that with our secret pact and it's nice enough to make a man weep, but I don't weep, do you?
Charles Bukowski
What do they all say? That will never work. By now, I hope you know what my answer to that line is. Nobody Knows Anything. I only get to write this book once. And I’d feel like I missed an opportunity if I ended this story without giving you some advice. The most powerful step that anyone can take to turn their dreams into reality is a simple one: you just need to start. The only real way to find out if your idea is a good one is to do it. You’ll learn more in one hour of doing something than in a lifetime of thinking about it. So take that step. Build something, make something, test something, sell something. Learn for yourself if your idea is a good one. What happens if your idea doesn’t work? What happens if your test fails, if nobody orders your product or joins your club? What if sales don’t go up and customer complaints don’t go down? What if you get halfway through writing your novel and get writer’s block? What if after dozens of tries – even hundreds of attempts – you still haven’t seen your dream become anything close to real? You have to learn to love the problem, not the solution. That’s how you stay engaged when things take longer than you expected.
Marc Randolph (That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea)
And yet, despite the high numbers of girls experiencing sexual harassment in schools, only 12 percent said they ever reported it to an adult. "Some researchers claim that sexual harassment is so common for girls that many fail to recognize it as sexual harassment when it happens," said the AAUW report. A 2014 study, published in Gender & Society, of students in a Midwestern city also found that girls failed to report incidents of sexual harassment in school because they regarded them as "normal." Their lack of reporting was found to stem from girls' fear of being labeled "bad girls" by teachers and administrators, who they felt would view them as provoking how they were treated. They also feared the condemnation of other girls, some of whom were shown to be unsupportive, accusing them of exaggerating or lying. Many girls saw everyday sexual harassment and abuse as "normal" male behavior male behavior and something they had to ignore, endure, or maneuver around.
Nancy Jo Sales (American Girls: Social Media and the Secret Lives of Teenagers)
Subvert the social and civil order! Aye, I would destroy, to the last vestige, this mockery of order, this travesty upon justice! Break up the home? Yes, every home that rests on slavery! Every marriage that represents the sale and transfer of the individuality of one of its parties to the other! Every institution, social or civil, that stands between man and his right; every tie that renders one a master, another a serf; every law, every statute, every be-it-enacted that represents tyranny; everything you call American privilege that can only exist at the expense of international right. Now cry out, "Nihilist-disintegrationist !" Say that I would isolate humanity, reduce society to its elemental state, make men savage! It is not true. But rather than see this devastating, cankering, enslaving system you call social order go on, rather than help to keep alive the accursed institutions of Authority, I would help to reduce every fabric in the social structure to its native element.
Voltairine de Cleyre (The Voltairine de Cleyre Reader)
In his early twenties, a man started collecting paintings, many of which later became famous: Picasso, Van Gogh, and others. Over the decades he amassed a wonderful collection. Eventually, the man’s beloved son was drafted into the military and sent to Vietnam, where he died while trying to save his friend. About a month after the war ended, a young man knocked on the devastated father’s door. “Sir,” he said, “I know that you like great art, and I have brought you something not very great.” Inside the package, the father found a portrait of his son. With tears running down his cheeks, the father said, “I want to pay you for this.ℍ “No,” the young man replied, “he saved my life. You don’t owe me anything.ℍ The father cherished the painting and put it in the center of his collection. Whenever people came to visit, he made them look at it. When the man died, his art collection went up for sale. A large crowd of enthusiastic collectors gathered. First up for sale was the amateur portrait. A wave of displeasure rippled through the crowd. “Let’s forget about that painting!” one said. “We want to bid on the valuable ones,” said another. Despite many loud complaints, the auctioneer insisted on starting with the portrait. Finally, the deceased man’s gardener said, “I’ll bid ten dollars.ℍ Hearing no further bids, the auctioneer called out, “Sold for ten dollars!” Everyone breathed a sigh of relief. But then the auctioneer said, “And that concludes the auction.” Furious gasps shook the room. The auctioneer explained, “Let me read the stipulation in the will: “Sell the portrait of my son first, and whoever buys it gets the entire art collection. Whoever takes my son gets everything.ℍ It’s the same way with God Almighty. Whoever takes his Son gets everything.
Jimmy Carter (Through the Year with Jimmy Carter: 366 Daily Meditations from the 39th President)
The old gentleman died: his will was read, and like almost every other will, gave as much disappointment as pleasure. He was neither so unjust, nor so ungrateful, as to leave his estate from his nephew;—but he left it to him on such terms as destroyed half the value of the bequest. Mr. Dashwood had wished for it more for the sake of his wife and daughters than for himself or his son;—but to his son, and his son's son, a child of four years old, it was secured, in such a way, as to leave to himself no power of providing for those who were most dear to him, and who most needed a provision by any charge on the estate, or by any sale of its valuable woods. The whole was tied up for the benefit of this child, who, in occasional visits with his father and mother at Norland, had so far gained on the affections of his uncle, by such attractions as are by no means unusual in children of two or three years old; an imperfect articulation, an earnest desire of having his own way, many cunning tricks, and a great deal of noise, as to outweigh all the value of all the attention which, for years, he had received from his niece and her daughters. He meant not to be unkind, however, and, as a mark of his affection for the three girls, he left them a thousand pounds a-piece.
Jane Austen (Sense and Sensibility)
Funnel The family story tells, and it was told true, of my great-grandfather who begat eight genius children and bought twelve almost-new grand pianos. He left a considerable estate when he died. The children honored their separate arts; two became moderately famous, three married and fattened their delicate share of wealth and brilliance. The sixth one was a concert pianist. She had a notable career and wore cropped hair and walked like a man, or so I heard when prying a childhood car into the hushed talk of the straight Maine clan. One died a pinafore child, she stays her five years forever. And here is one that wrote- I sort his odd books and wonder his once alive words and scratch out my short marginal notes and finger my accounts. back from that great-grandfather I have come to tidy a country graveyard for his sake, to chat with the custodian under a yearly sun and touch a ghost sound where it lies awake. I like best to think of that Bunyan man slapping his thighs and trading the yankee sale for one dozen grand pianos. it fit his plan of culture to do it big. On this same scale he built seven arking houses and they still stand. One, five stories up, straight up like a square box, still dominates its coastal edge of land. It is rented cheap in the summer musted air to sneaker-footed families who pad through its rooms and sometimes finger the yellow keys of an old piano that wheezes bells of mildew. Like a shoe factory amid the spruce trees it squats; flat roof and rows of windows spying through the mist. Where those eight children danced their starfished summers, the thirty-six pines sighing, that bearded man walked giant steps and chanced his gifts in numbers. Back from that great-grandfather I have come to puzzle a bending gravestone for his sake, to question this diminishing and feed a minimum of children their careful slice of suburban cake.
Anne Sexton
•I lost money in every way possible: I misplaced checks and sometimes found them when they were too old to take to the bank. If I did find them in time, I missed out on the interest they could’ve made in my savings account. I paid late fees on bills, even though I had money in the bank — I’d just forgotten to pay them or lost the bill in my piles. I bought new items because they were on sale with a rebate, but forgot to mail the rebate form. •I dealt with chronic health worries because I never scheduled doctor’s appointments. •I lived in constant fear of being “found out” by people who held me in high regard. I always felt others’ trust in me was misplaced. •I suffered from nonstop anxiety, waiting for the other shoe to drop. •I struggled to create a social life in our new home. I either felt I didn’t have time because I needed to catch up and calm some of the chaos, or I wasn’t organized enough to make plans in the first place. •I felt insecure in all my relationships, both personal and professional. •I had nowhere to retreat. My life was such a mess, I had no space to gather my thoughts or be by myself. Chaos lurked everywhere. •I rarely communicated with long-distance friends or family. •I wanted to write a book and publish articles in magazines, yet dedicated almost no time to my creative pursuits.
Jaclyn Paul (Order from Chaos: The Everyday Grind of Staying Organized with Adult ADHD)
Terence, this is stupid stuff: You eat your victuals fast enough; There can’t be much amiss, ’tis clear, To see the rate you drink your beer. But oh, good Lord, the verse you make, It gives a chap the belly-ache. The cow, the old cow, she is dead; It sleeps well, the horned head: We poor lads, ’tis our turn now To hear such tunes as killed the cow. Pretty friendship ’tis to rhyme Your friends to death before their time Moping melancholy mad: Come, pipe a tune to dance to, lad.’ Why, if ’tis dancing you would be, There’s brisker pipes than poetry. Say, for what were hop-yards meant, Or why was Burton built on Trent? Oh many a peer of England brews Livelier liquor than the Muse, And malt does more than Milton can To justify God’s ways to man. Ale, man, ale’s the stuff to drink For fellows whom it hurts to think: Look into the pewter pot To see the world as the world’s not. And faith, ’tis pleasant till ’tis past: The mischief is that ’twill not last. Oh I have been to Ludlow fair And left my necktie God knows where, And carried half way home, or near, Pints and quarts of Ludlow beer: Then the world seemed none so bad, And I myself a sterling lad; And down in lovely muck I’ve lain, Happy till I woke again. Then I saw the morning sky: Heigho, the tale was all a lie; The world, it was the old world yet, I was I, my things were wet, And nothing now remained to do But begin the game anew. Therefore, since the world has still Much good, but much less good than ill, And while the sun and moon endure Luck’s a chance, but trouble’s sure, I’d face it as a wise man would, And train for ill and not for good. ’Tis true, the stuff I bring for sale Is not so brisk a brew as ale: Out of a stem that scored the hand I wrung it in a weary land. But take it: if the smack is sour, The better for the embittered hour; It should do good to heart and head When your soul is in my soul’s stead; And I will friend you, if I may, In the dark and cloudy day. There was a king reigned in the East: There, when kings will sit to feast, They get their fill before they think With poisoned meat and poisoned drink. He gathered all that springs to birth From the many-venomed earth; First a little, thence to more, He sampled all her killing store; And easy, smiling, seasoned sound, Sate the king when healths went round. They put arsenic in his meat And stared aghast to watch him eat; They poured strychnine in his cup And shook to see him drink it up: They shook, they stared as white’s their shirt: Them it was their poison hurt. —I tell the tale that I heard told. Mithridates, he died old.
A.E. Housman
Let’s say that you have committed to running every day for two weeks, and at the end of those two weeks, you “reward” yourself with a massage. I would say, “Good for you!” because we all could benefit from more massages. But I would also say that your massage wasn’t a reward. It was an incentive. The definition of a reward in behavior science is an experience directly tied to a behavior that makes that behavior more likely to happen again. The timing of the reward matters. Scientists learned decades ago that rewards need to happen either during the behavior or milli-seconds afterward. Dopamine is released and processed by the brain very quickly. That means you’ve got to cue up those good feelings fast to form a habit. Incentives like a sales bonus or a monthly massage can motivate you, but they don’t rewire your brain. Incentives are way too far in the future to give you that all-important shot of dopamine that encodes the new habit. Doing three squats in the morning and rewarding yourself with a movie that evening won’t work. The squats and the good feelings you get from the movie are too far apart for dopamine to build a bridge between the two. The neurochemical reaction that you are trying to hack is not only time dependent, it’s also highly individualized. What causes one person to feel good may not work for everyone. Your boss may love the smell of coffee. When she enters a coffee shop and inhales, she feels good. And her immediate feeling builds her habit of visiting the coffee shop. But your coworker might not like the way coffee smells. His brain won’t react in the same way. A real reward — something that will actually create a habit — is a much narrower target to hit than most people think. I
B.J. Fogg (Tiny Habits: The Small Changes That Change Everything)
Pham Nuwen spent years learning to program/explore. Programming went back to the beginning of time. It was a little like the midden out back of his father’s castle. Where the creek had worn that away, ten meters down, there were the crumpled hulks of machines—flying machines, the peasants said—from the great days of Canberra’s original colonial era. But the castle midden was clean and fresh compared to what lay within the Reprise’s local net. There were programs here that had been written five thousand years ago, before Humankind ever left Earth. The wonder of it—the horror of it, Sura said—was that unlike the useless wrecks of Canberra’s past, these programs still worked! And via a million million circuitous threads of inheritance, many of the oldest programs still ran in the bowels of the Qeng Ho system. Take the Traders’ method of timekeeping. The frame corrections were incredibly complex—and down at the very bottom of it was a little program that ran a counter. Second by second, the Qeng Ho counted from the instant that a human had first set foot on Old Earth’s moon. But if you looked at it still more closely. . .the starting instant was actually some hundred million seconds later, the 0-second of one of Humankind’s first computer operating systems. So behind all the top-level interfaces was layer under layer of support. Some of that software had been designed for wildly different situations. Every so often, the inconsistencies caused fatal accidents. Despite the romance of spaceflight, the most common accidents were simply caused by ancient, misused programs finally getting their revenge. “We should rewrite it all,” said Pham. “It’s been done,” said Sura, not looking up. She was preparing to go off-Watch, and had spent the last four days trying to root a problem out of the coldsleep automation. “It’s been tried,” corrected Bret, just back from the freezers. “But even the top levels of fleet system code are enormous. You and a thousand of your friends would have to work for a century or so to reproduce it.” Trinli grinned evilly. “And guess what—even if you did, by the time you finished, you’d have your own set of inconsistencies. And you still wouldn’t be consistent with all the applications that might be needed now and then.” Sura gave up on her debugging for the moment. “The word for all this is ‘mature programming environment.’ Basically, when hardware performance has been pushed to its final limit, and programmers have had several centuries to code, you reach a point where there is far more signicant code than can be rationalized. The best you can do is understand the overall layering, and know how to search for the oddball tool that may come in handy—take the situation I have here.” She waved at the dependency chart she had been working on. “We are low on working fluid for the coffins. Like a million other things, there was none for sale on dear old Canberra. Well, the obvious thing is to move the coffins near the aft hull, and cool by direct radiation. We don’t have the proper equipment to support this—so lately, I’ve been doing my share of archeology. It seems that five hundred years ago, a similar thing happened after an in-system war at Torma. They hacked together a temperature maintenance package that is precisely what we need.” “Almost precisely.
Vernor Vinge (A Deepness in the Sky (Zones of Thought, #2))
What was shocking were the rewards my father's cousins had gathered in the intervening couple of decades. They farmed now on thousands of acres, not hundreds. They drove fancy pickup trucks, owned lakefront property and second homes. A simple Internet search offered the truth of where their riches had come from: good ol' Uncle Sam. Recently I clicked again on a database of farm subsidy payments, and found that five of my father's first cousins had been paid, all told, $3 million between 1995 and 2005 - and that on top of whatever they'd earned outright for the sale of their corn and soybeans. They worked hard, certainly. They'd saved and scrimped through the lean years. They were good and honorable yeoman, and now they'd come through to their great reward: a prime place at the trough of the welfare state. All that corn syrup guzzled down the gullets of America's overweight children, all that beef inefficiently fattened on cheap feed, all that ethanol being distilled in heartland refineries: all of it underwritten by as wasteful a government program as now exists this side of the defense industry. In the last ten years, the federal government has paid $131 million in subsidies and disaster insurance in just the county [in Minnesota] where I grew up. Corn is subsidized to keep it cheap, and the subsidies encourage overproduction, which encourages a scramble for ever more ways to use corn, and thus bigger subsidies - the perfect feedback loop of government welfare.
Philip Connors
But the biggest news that month was the departure from Apple, yet again, of its cofounder, Steve Wozniak. Wozniak was then quietly working as a midlevel engineer in the Apple II division, serving as a humble mascot of the roots of the company and staying as far away from management and corporate politics as he could. He felt, with justification, that Jobs was not appreciative of the Apple II, which remained the cash cow of the company and accounted for 70% of its sales at Christmas 1984. “People in the Apple II group were being treated as very unimportant by the rest of the company,” he later said. “This was despite the fact that the Apple II was by far the largest-selling product in our company for ages, and would be for years to come.” He even roused himself to do something out of character; he picked up the phone one day and called Sculley, berating him for lavishing so much attention on Jobs and the Macintosh division. Frustrated, Wozniak decided to leave quietly to start a new company that would make a universal remote control device he had invented. It would control your television, stereo, and other electronic devices with a simple set of buttons that you could easily program. He informed the head of engineering at the Apple II division, but he didn’t feel he was important enough to go out of channels and tell Jobs or Markkula. So Jobs first heard about it when the news leaked in the Wall Street Journal. In his earnest way, Wozniak had openly answered the reporter’s questions when he called. Yes, he said, he felt that Apple had been giving short shrift to the Apple II division. “Apple’s direction has been horrendously wrong for five years,” he said.
Walter Isaacson (Steve Jobs)
Finding a situation that catches the key competitor or competitors with conflicting goals is at the heart of many company success stories. The slow Swiss reaction to the Timex watch provides an example. Timex sold its watches through drugstores, rather than through the traditional jewelry store outlets for watches, and emphasized very low cost, the need for no repair, and the fact that a watch was not a status item but a functional part of the wardrobe. The strong sales of the Timex watch eventually threatened the financial and growth goals of the Swiss, but it also raised an important dilemma for them were they to retaliate against it directly. The Swiss had a big stake in the jewelry store as a channel and a large investment in the Swiss image of the watch as a piece of fine precision jewelry. Aggressive retaliation against Timex would have helped legitimize the Timex concept, threatened the needed cooperation of jewelers in selling Swiss watches, and blurred the Swiss product image. Thus the Swiss retaliation to Timex never really came. There are many other examples of this principle at work. Volkswagen’s and American Motor’s early strategies of producing a stripped-down basic transportation vehicle with few style changes created a similar dilemma for the Big Three auto producers. They had a strategy built on trade-up and frequent model changes. Bic’s recent introduction of the disposable razor has put Gillette in a difficult position: if it reacts it may cut into the sales of another product in its broad line of razors, a dilemma Bic does not face.4 Finally, IBM has been reluctant to jump into minicomputers because the move will jeopardize its sales of larger mainframe computers.
Michael E. Porter (Competitive Strategy: Techniques for Analyzing Industries and Competitors)
The lobby of the Fanny Briggs Memorial Building was almost finished when she arrived. As if to distract from the minuscule and cramped philosophy of what would transpire on the floors above, the city offered visitors the spacial bounty of the lobby. The ersatz marble was firm underfoot like real marble, sheer, and produced trembling echoes effortlessly. The circle of Doric columns braced the weight above without complaint. The mural, however, was not complete. It started out jauntily enough to Lila Mae’s left. Cheerless Indians holding up a deerskin in front of a fire. The original tenants, sure. A galleon negotiating the tricky channels around the island. Two beaming Indians trading beads to a gang of white men—the infamous sale of the Island. Big moment, have to include that, the first of many dubious transactions in the city’s history. (They didn’t have elevators yet. That’s why the scenes look so flat to Lila Mae: the city is dimensionless.) The mural jumped to the Revolution then, she noticed, skipped over a lot of stuff. The painter seemed to be making it up as he went along, like the men who shaped the city. The Revolution scene was a nice setpiece—the colonists pulling down the statue of King George III. They melted it down for ammunition, if she remembers correctly. It’s always nice when a good mob comes together. The painting ended there. (Someone knocks at the door of her room in 117 Second Avenue, but she doesn’t open her eyes.) Judging from the amount of wall space that remained to Lila Mae’s right, the mural would have to get even more brief in its chronicle of the city’s greatest hits. Either the painter had misjudged how much space he had or the intervening years weren’t that compelling to him. Just the broad strokes, please.
Colson Whitehead (The Intuitionist)
The “German problem” after 1970 became how to keep up with the Germans in terms of efficiency and productivity. One way, as above, was to serially devalue, but that was beginning to hurt. The other way was to tie your currency to the deutsche mark and thereby make your price and inflation rate the same as the Germans, which it turned out would also hurt, but in a different way. The problem with keeping up with the Germans is that German industrial exports have the lowest price elasticities in the world. In plain English, Germany makes really great stuff that everyone wants and will pay more for in comparison to all the alternatives. So when you tie your currency to the deutsche mark, you are making a one-way bet that your industry can be as competitive as the Germans in terms of quality and price. That would be difficult enough if the deutsche mark hadn’t been undervalued for most of the postwar period and both German labor costs and inflation rates were lower than average, but unfortunately for everyone else, they were. That gave the German economy the advantage in producing less-than-great stuff too, thereby undercutting competitors in products lower down, as well as higher up the value-added chain. Add to this contemporary German wages, which have seen real declines over the 2000s, and you have an economy that is extremely hard to keep up with. On the other side of this one-way bet were the financial markets. They looked at less dynamic economies, such as the United Kingdom and Italy, that were tying themselves to the deutsche mark and saw a way to make money. The only way to maintain a currency peg is to either defend it with foreign exchange reserves or deflate your wages and prices to accommodate it. To defend a peg you need lots of foreign currency so that when your currency loses value (as it will if you are trying to keep up with the Germans), you can sell your foreign currency reserves and buy back your own currency to maintain the desired rate. But if the markets can figure out how much foreign currency you have in reserve, they can bet against you, force a devaluation of your currency, and pocket the difference between the peg and the new market value in a short sale. George Soros (and a lot of other hedge funds) famously did this to the European Exchange Rate Mechanism in 1992, blowing the United Kingdom and Italy out of the system. Soros could do this because he knew that there was no way the United Kingdom or Italy could be as competitive as Germany without serious price deflation to increase cost competitiveness, and that there would be only so much deflation and unemployment these countries could take before they either ran out of foreign exchange reserves or lost the next election. Indeed, the European Exchange Rate Mechanism was sometimes referred to as the European “Eternal Recession Mechanism,” such was its deflationary impact. In short, attempts to maintain an anti-inflationary currency peg fail because they are not credible on the following point: you cannot run a gold standard (where the only way to adjust is through internal deflation) in a democracy.
Mark Blyth (Austerity: The History of a Dangerous Idea)
Corn is what feeds the steer that becomes the steak. Corn feeds the chicken and the pig, the turkey, and the lamb, the catfish and the tilapia and, increasingly, even the salmon, a carnivore by nature that the fish farmers are reengineering to tolerate corn. The eggs are made of corn. The milk and cheese and yogurt, which once came from dairy cows that grazed on grass, now typically comes from Holsteins that spend their working lives indoors tethered to machines, eating corn. Head over to the processed foods and you find ever more intricate manifestations of corn. A chicken nugget, for example, piles up corn upon corn: what chicken it contains consists of corn, of course, but so do most of a nugget's other constituents, including the modified corn starch that glues the things together, the corn flour in the batter that coats it, and the corn oil in which it gets fried. Much less obviously, the leavenings and lecithin, the mono-, di-, and triglycerides, the attractive gold coloring, and even the citric acid that keeps the nugget "fresh" can all be derived from corn. To wash down your chicken nuggets with virtually any soft drink in the supermarket is to have some corn with your corn. Since the 1980s virtually all the sodas and most of the fruit drinks sold in the supermarket have been sweetened with high-fructose corn syrup (HFCS) -- after water, corn sweetener is their principal ingredient. Grab a beer for you beverage instead and you'd still be drinking corn, in the form of alcohol fermented from glucose refined from corn. Read the ingredients on the label of any processed food and, provided you know the chemical names it travels under, corn is what you will find. For modified or unmodified starch, for glucose syrup and maltodextrin, for crystalline fructose and ascorbic acid, for lecithin and dextrose, lactic acid and lysine, for maltose and HFCS, for MSG and polyols, for the caramel color and xanthan gum, read: corn. Corn is in the coffee whitener and Cheez Whiz, the frozen yogurt and TV dinner, the canned fruit and ketchup and candies, the soups and snacks and cake mixes, the frosting and candies, the soups and snacks and cake mixes, the frosting and gravy and frozen waffles, the syrups and hot sauces, the mayonnaise and mustard, the hot dogs and the bologna, the margarine and shortening, the salad dressings and the relishes and even the vitamins. (Yes, it's in the Twinkie, too.) There are some forty-five thousand items in the average American supermarket and more than a quarter of them now contain corn. This goes for the nonfood items as well: Everything from the toothpaste and cosmetics to the disposable diapers, trash bags, cleansers, charcoal briquettes, matches, and batteries, right down to the shine on the cover of the magazine that catches your eye by the checkout: corn. Even in Produce on a day when there's ostensibly no corn for sale, you'll nevertheless find plenty of corn: in the vegetable wax that gives the cucumbers their sheen, in the pesticide responsible for the produce's perfection, even in the coating on the cardboard it was shipped in. Indeed, the supermarket itself -- the wallboard and joint compound, the linoleum and fiberglass and adhesives out of which the building itself has been built -- is in no small measure a manifestation of corn.
Michael Pollan (The Omnivore's Dilemma: A Natural History of Four Meals)
A Palestinian village whose feudal owner sold it for a kiss through a pane of glass..." Nothing remained of Sireen after the auction apart from you, little prayer rug, because a mother slyly stole you and wrapped up her son who'd been sentenced to cold and weaning - and later to sorrow and longing. It's said there was a village, a very small village, on the border between sun's gate and earth. It's said that the village was twice sold - once for a measure of oil and once for a kiss through a pane of glass. The buyers and sellers rejoiced at its sale, the year the submarine was sunk, in our twentieth century. And in Sireen - the buyers went over the contract - were white-washed houses, lovers, and trees, folk poets, peasants, and children. (But there was no school - and neither tanks nor prisons.) The threshing floors, the colour of golden wine, and the graveyard were a vault meant for life and death, and the vault was sold! People say that there was a village, but Sireen became an earthquake, imprisoned by an amulet as it turned into a banquet - in which the virgins' infants were cooked in their mothers' milk so soldiers and ministers might eat along with civilisation! "And the axe is laid at the root of the tree..." And once again at the root of the tree, as one dear brother denies another and existence. Officer of the orbits... attend, O knight of death, but don't give in - death is behind us and also before us. Knight of death, attend, there is no time to retreat - darkness crowds us and now has turned into a rancid butter, and the forest too is full, the serpents of blood have slithered away and the beaker of our ablution has been sold to a tourist from California! There is no time now for ablution. People say there was a village, but Sireen became an earthquake, imprisoned by an amulet as it turned into a banquet - in which the virgins' infants were cooked in their mothers' milk so soldiers and ministers might eat, along with civilisation!
Samih Al-Qasim (Sadder than Water: New and Selected Poems)
PROLOGUE   Zoey “Wow, Z, this is a seriously awesome turnout. There are more humans here than fleas on an old dog!” Stevie Rae shielded her eyes with her hand as she looked around at the newly lit-up campus. Dallas was a total jerk, but we all admitted that the twinkling lights he’d wrapped around the trunks and limbs of the old oaks gave the entire campus a magickal, fairy-like glow. “That is one of your more disgusting bumpkin analogies,” Aphrodite said. “Though it’s accurate. Especially since there are a bunch of city politicians here. Total parasites.” “Try to be nice,” I said. “Or at least try to be quiet.” “Does that mean your daddy, the mayor, is here?” Stevie Rae’s already gawking eyes got even wider. “I suppose it does. I caught a glimpse of Cruella De Vil, a.k.a. She Who Bore Me, not long ago.” Aphrodite paused and her brows went up. “We should probably keep an eye on the Street Cats kittens. I saw some cute little black and white ones with especially fluffy fur.” Stevie Rae sucked air. “Ohmygoodness, your mamma wouldn’t really make a kitten fur coat, would she?” “Faster than you can say Bubba’s drinkin’ and drivin’ again,” Aphrodite mimicked Stevie Rae’s Okie twang. “Stevie Rae—she’s kidding. Tell her the truth,” I nudged Aphrodite. “Fine. She doesn’t skin kittens. Or puppies. Just baby seals and democrats.” Stevie Rae’s brow furrowed. “See, everything is fine. Plus, Damien’s at the Street Cats booth, and you know he’d never let one little kitten whisker be hurt—let alone a whole coat,” I assured my BFF, refusing to let Aphrodite mess up our good mood. “Actually, everything is more than fine. Check out what we managed to pull off in a little over a week.” I sighed in relief at the success of our event and let my gaze wander around the packed school grounds. Stevie Rae, Shaylin, Shaunee, Aphrodite, and I were manning the bake sale booth (while Stevie Rae’s mom and a bunch of her PTA friends moved through the crowd with samples of the chocolate chip cookies we were selling, like, zillions of). From our position near Nyx’s statue, we had a great view of the whole campus. I could see a long line at Grandma’s lavender booth. That made me smile. Not far from Grandma, Thanatos had set up a job application area, and there were a bunch of humans filling out paperwork there. In the center of the grounds there were two huge silver and white tents draped with more of Dallas’s twinkling lights. In one tent Stark and Darius and the Sons of Erebus Warriors were demonstrating weaponry. I watched as Stark was showing a young boy how to hold a bow. Stark’s gaze lifted from the kid and met mine. We shared a quick, intimate smile
P.C. Cast (Revealed (House of Night #11))
Did you ever think much about jobs? I mean, some of the jobs people land in? You see a guy giving haircuts to dogs, or maybe going along the curb with a shovel, scooping up horse manure. And you think, now why is the silly bastard doing that? He looks fairly bright, about as bright as anyone else. Why the hell does he do that for living? You kind grin and look down your nose at him. You think he’s nuts, know what I mean, or he doesn’t have any ambition. And then you take a good look at yourself, and you stop wondering about the other guy… You’ve got all your hands and feet. Your health is okay, and you make a nice appearance, and ambition-man! You’ve got it. You’re young, I guess: you’d call thirty young, and you’re strong. You don’t have much education, but you’ve got more than plenty of other people who go to the top. And yet with all that, with all you’ve had to do with this is as far you’ve got And something tellys you, you’re not going much farther if any. And there is nothing to be done about it now, of course, but you can’t stop hoping. You can’t stop wondering… …Maybe you had too much ambition. Maybe that was the trouble. You couldn’t see yourself spending forty years moving from office boy to president. So you signed on with a circulation crew; you worked the magazines from one coast to another. And then you ran across a little brush deal-it sounded nice, anyway. And you worked that until you found something better, something that looked better. And you moved from that something to another something. Coffee-and-tea premiums, dinnerware, penny-a-day insurance, photo coupons, cemetery lots, hosiery, extract, and God knows what all. You begged for the charities, You bought the old gold. You went back to the magazines and the brushes and the coffee and tea. You made good money, a couple of hundred a week sometimes. But when you averaged it up, the good weeks with the bad, it wasn’t so good. Fifty or sixty a week, maybe seventy. More than you could make, probably, behind agas pump or a soda fountain. But you had to knock yourself out to do it, and you were standing stil. You were still there at the starting place. And you weren’t a kid any more. So you come to this town, and you see this ad. Man for outside sales and collections. Good deal for hard worker. And you think maybe this is it. This sounds like a right town. So you take the job, and you settle down in the town. And, of course, neither one of ‘em is right, they’re just like all the others. The job stinks. The town stinks. You stink. And there’s not a goddamned thing you can do about it. All you can do is go on like this other guys go on. The guy giving haircuts to dogs, and the guy sweeping up horse manute Hating it. Hating yourself. And hoping.
Jim Thompson (A Hell of a Woman)
Stepan Arkadyevitch had not chosen his political opinions or his views; these political opinions and views had come to him of themselves, just as he did not choose the shapes of his hat and coat, but simply took those that were being worn. And for him, living in a certain society—owing to the need, ordinarily developed at years of discretion, for some degree of mental activity—to have views was just as indispensable as to have a hat. If there was a reason for his preferring liberal to conservative views, which were held also by many of his circle, it arose not from his considering liberalism more rational, but from its being in closer accordance with his manner of life. The liberal party said that in Russia everything is wrong, and certainly Stepan Arkadyevitch had many debts and was decidedly short of money. The liberal party said that marriage is an institution quite out of date, and that it needs reconstruction; and family life certainly afforded Stepan Arkadyevitch little gratification, and forced him into lying and hypocrisy, which was so repulsive to his nature. The liberal party said, or rather allowed it to be understood, that religion is only a curb to keep in check the barbarous classes of the people; and Stepan Arkadyevitch could not get through even a short service without his legs aching from standing up, and could never make out what was the object of all the terrible and high-flown language about another world when life might be so very amusing in this world. And with all this, Stepan Arkadyevitch, who liked a joke, was fond of puzzling a plain man by saying that if he prided himself on his origin, he ought not to stop at Rurik and disown the first founder of his family—the monkey. And so Liberalism had become a habit of Stepan Arkadyevitch's, and he liked his newspaper, as he did his cigar after dinner, for the slight fog it diffused in his brain. He read the leading article, in which it was maintained that it was quite senseless in our day to raise an outcry that radicalism was threatening to swallow up all conservative elements, and that the government ought to take measures to crush the revolutionary hydra; that, on the contrary, "in our opinion the danger lies not in that fantastic revolutionary hydra, but in the obstinacy of traditionalism clogging progress," etc., etc. He read another article, too, a financial one, which alluded to Bentham and Mill, and dropped some innuendoes reflecting on the ministry. With his characteristic quickwittedness he caught the drift of each innuendo, divined whence it came, at whom and on what ground it was aimed, and that afforded him, as it always did, a certain satisfaction. But today that satisfaction was embittered by Matrona Philimonovna's advice and the unsatisfactory state of the household. He read, too, that Count Beist was rumored to have left for Wiesbaden, and that one need have no more gray hair, and of the sale of a light carriage, and of a young person seeking a situation; but these items of information did not give him, as usual, a quiet, ironical gratification. Having finished the paper, a second cup of coffee and a roll and butter, he got up, shaking the crumbs of the roll off his waistcoat; and, squaring his broad chest, he smiled joyously: not because there was anything particularly agreeable in his mind—the joyous smile was evoked by a good digestion.
Leo Tolstoy (Anna Karenina)
That’s just the way life is. It can be exquisite, cruel, frequently wacky, but above all utterly, utterly random. Those twin imposters in the bell-fringed jester hats, Justice and Fairness—they aren’t constants of the natural order like entropy or the periodic table. They’re completely alien notions to the way things happen out there in the human rain forest. Justice and Fairness are the things we’re supposed to contribute back to the world for giving us the gift of life—not birthrights we should expect and demand every second of the day. What do you say we drop the intellectual cowardice? There is no fate, and there is no safety net. I’m not saying God doesn’t exist. I believe in God. But he’s not a micromanager, so stop asking Him to drop the crisis in Rwanda and help you find your wallet. Life is a long, lonely journey down a day-in-day-out lard-trail of dropped tacos. Mop it up, not for yourself, but for the guy behind you who’s too busy trying not to drop his own tacos to make sure he doesn’t slip and fall on your mistakes. So don’t speed and weave in traffic; other people have babies in their cars. Don’t litter. Don’t begrudge the poor because they have a fucking food stamp. Don’t be rude to overwhelmed minimum-wage sales clerks, especially teenagers—they have that job because they don’t have a clue. You didn’t either at that age. Be understanding with them. Share your clues. Remember that your sense of humor is inversely proportional to your intolerance. Stop and think on Veterans Day. And don’t forget to vote. That is, unless you send money to TV preachers, have more than a passing interest in alien abduction or recentlypurchased a fish on a wall plaque that sings ‘Don’t Worry, Be Happy.’ In that case, the polls are a scary place! Under every ballot box is a trapdoor chute to an extraterrestrial escape pod filled with dental tools and squeaking, masturbating little green men from the Devil Star. In conclusion, Class of Ninety-seven, keep your chins up, grab your mops and get in the game. You don’t have to make a pile of money or change society. Just clean up after yourselves without complaining. And, above all, please stop and appreciate the days when the tacos don’t fall, and give heartfelt thanks to whomever you pray to….
Tim Dorsey (Triggerfish Twist (Serge Storms, #4))
before he went back to helping the boy. Missing from the Warrior tent were Kalona and Aurox. For obvious reasons, Thanatos had decided the Tulsa community wasn’t ready to meet either of them. I agreed with her. I wasn’t ready for … I mentally shook myself. No, I wasn’t going to think about the Aurox/Heath situation now. Instead I turned my attention to the second of the big tents. Lenobia was there, keeping a sharp eye on the people who clustered like buzzing bees around Mujaji and the big Percheron mare, Bonnie. Travis was with her. Travis was always with her, which made my heart feel good. It was awesome to see Lenobia in love. The Horse Mistress was like a bright, shining beacon of joy, and with all the Darkness I’d seen lately, that was rain in my desert. “Oh, for shit’s sake, where did I put my wine? Has anyone seen my Queenies cup? As the bumpkin reminded me, my parents are here somewhere, and I’m going to need fortification by the time they circle around and find me.” Aphrodite was muttering and pawing through the boxes of unsold cookies, searching for the big purple plastic cup I’d seen her drinking from earlier. “You have wine in that Queenies to go cup?” Stevie Rae was shaking her head at Aphrodite. “And you’ve been drinkin’ it through a straw?” Shaunee joined Stevie Rae in a head shake. “Isn’t that nasty?” “Desperate times call for desperate measures,” Aphrodite quipped. “There are too many nuns lurking around to drink openly without hearing a boring lecture.” Aphrodite cut her eyes to the right of us where Street Cats had set up a half-moon display of cages filled with adoptable cats and bins of catnip-filled toys for sale. The Street Cats had their own miniature version of the silver and white tents, and I could see Damien sitting inside busily handling the cash register, but except for him, running every aspect of the feline area were the habit-wearing Benedictine nuns who had made Street Cats their own. One of the nuns looked my way and I waved and grinned at the Abbess. Sister Mary Angela waved back before returning to the conversation she was having with a family who were obviously falling in love with a cute white cat that looked like a giant cottonball. “Aphrodite, the nuns are cool,” I reminded her. “And they look too busy to pay any attention to you,” Stevie Rae said. “Imagine that—you may not be the center of everyone’s attention,” Shaylin said with mock surprise. Stevie Rae covered her giggle with a cough. Before Aphrodite could say something hateful, Grandma limped up to us. Other than the limp and being pale, Grandma looked healthy and happy. It had only been a little over a week since Neferet had kidnapped and tried to kill her, but she’d recovered with amazing quickness. Thanatos had told us that was because she was in unusually good shape for a woman of her age. I knew it was because of something else—something we both shared—a special bond with a goddess who believed in giving her children free choice, along with gifting them with special abilities. Grandma was beloved of the Great Mother,
P.C. Cast (Revealed (House of Night #11))
Hypothetically, then, you may be picking up in someone a certain very strange type of sadness that appears as a kind of disassociation from itself, maybe, Love-o.’ ‘I don’t know disassociation.’ ‘Well, love, but you know the idiom “not yourself” — “He’s not himself today,” for example,’ crooking and uncrooking fingers to form quotes on either side of what she says, which Mario adores. ‘There are, apparently, persons who are deeply afraid of their own emotions, particularly the painful ones. Grief, regret, sadness. Sadness especially, perhaps. Dolores describes these persons as afraid of obliteration, emotional engulfment. As if something truly and thoroughly felt would have no end or bottom. Would become infinite and engulf them.’ ‘Engulf means obliterate.’ ‘I am saying that such persons usually have a very fragile sense of themselves as persons. As existing at all. This interpretation is “existential,” Mario, which means vague and slightly flaky. But I think it may hold true in certain cases. My own father told stories of his own father, whose potato farm had been in St. Pamphile and very much larger than my father’s. My grandfather had had a marvelous harvest one season, and he wanted to invest money. This was in the early 1920s, when there was a great deal of money to be made on upstart companies and new American products. He apparently narrowed the field to two choices — Delaware-brand Punch, or an obscure sweet fizzy coffee substitute that sold out of pharmacy soda fountains and was rumored to contain smidgeons of cocaine, which was the subject of much controversy in those days. My father’s father chose Delaware Punch, which apparently tasted like rancid cranberry juice, and the manufacturer of which folded. And then his next two potato harvests were decimated by blight, resulting in the forced sale of his farm. Coca-Cola is now Coca-Cola. My father said his father showed very little emotion or anger or sadness about this, though. That he somehow couldn’t. My father said his father was frozen, and could feel emotion only when he was drunk. He would apparently get drunk four times a year, weep about his life, throw my father through the living room window, and disappear for several days, roaming the countryside of L’Islet Province, drunk and enraged.’ She’s not been looking at Mario this whole time, though Mario’s been looking at her. She smiled. ‘My father, of course, could himself tell this story only when he was drunk. He never threw anyone through any windows. He simply sat in his chair, drinking ale and reading the newspaper, for hours, until he fell out of the chair. And then one day he fell out of the chair and didn’t get up again, and that was how your maternal grandfather passed away. I’d never have gotten to go to University had he not died when I was a girl. He believed education was a waste for girls. It was a function of his era; it wasn’t his fault. His inheritance to Charles and me paid for university.’ She’s been smiling pleasantly this whole time, emptying the butt from the ashtray into the wastebasket, wiping the bowl’s inside with a Kleenex, straightening straight piles of folders on her desk.
David Foster Wallace (Infinite Jest)
Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.
Tony Hsieh (Delivering Happiness: A Path to Profits, Passion, and Purpose)