Transaction In Life Quotes

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A sort of transaction went on between them, in which she was on one side, and life was on another, and she was always trying to get the better of it, as it was of her.
Virginia Woolf (To the Lighthouse)
It is easier to hide behind philosophical arguments, heavily footnoted for effect, than it is to admit our hurts, our confusions, our loves, and our passions in the marketplace of life's heartfelt transactions.
Ravi Zacharias (Can Man Live Without God)
He who every morning plans the transactions of that day and follows that plan carries a thread that will guide him through the labyrinth of the most busy life.
Victor Hugo
Any business transaction—actually any life transaction—is negotiated by how you are making the other person feel.
Stephanie Danler (Sweetbitter)
There it was before her - life. Life: she thought but she did not finish her thought. She took a look at life, for she had a clear sense of it there, something real, something private, which she shared neither with her children nor with her husband. A sort of transaction went on between them, in which she was on one side, and life was on another, and she was always trying to get the better of it, as it was of her; and sometimes they parleyed (when she sat alone); there were, she remembered, great reconciliation scenes; but for the most part, oddly enough, she must admit that she felt this thing that she called life terrible, hostile, and quick to pounce on you if you gave it a chance.
Virginia Woolf (To the Lighthouse)
Because salvation is by grace through faith, I believe that among the countless number of people standing in front of the throne and in front of the Lamb, dressed in white robes and holding palms in their hands (see Revelation 7:9), I shall see the prostitute from the Kit-Kat Ranch in Carson City, Nevada, who tearfully told me that she could find no other employment to support her two-year-old son. I shall see the woman who had an abortion and is haunted by guilt and remorse but did the best she could faced with grueling alternatives; the businessman besieged with debt who sold his integrity in a series of desperate transactions; the insecure clergyman addicted to being liked, who never challenged his people from the pulpit and longed for unconditional love; the sexually abused teen molested by his father and now selling his body on the street, who, as he falls asleep each night after his last 'trick', whispers the name of the unknown God he learned about in Sunday school. 'But how?' we ask. Then the voice says, 'They have washed their robes and have made them white in the blood of the Lamb.' There they are. There *we* are - the multitude who so wanted to be faithful, who at times got defeated, soiled by life, and bested by trials, wearing the bloodied garments of life's tribulations, but through it all clung to faith. My friends, if this is not good news to you, you have never understood the gospel of grace.
Brennan Manning (The Ragamuffin Gospel)
The Samaritan woman grasped what He said with fervor that came from an awareness of her real need. The transaction was fascinating. She has come with a buket. He sent her back with a spring of living water. She had come as a reject. He sent her back being accepted by God Himself. She came wounded. He sent her back whole. She came laden with questions. He sent her back as a source for answers. She came living a life of quiet desperation. She ran back overflowing with hope. The disciples missed it all. It was lunchtime for them.
Ravi Zacharias (Jesus Among Other Gods: The Absolute Claims of the Christian Message)
No person in a transaction should have certainty about the outcome while the other one has uncertainty.
Nassim Nicholas Taleb (Skin in the Game: Hidden Asymmetries in Daily Life)
It has sunk him, I cannot say how much it has sunk him in my opinion. So unlike what a man should be!-None of that upright integrity, that strict adherence to truth and principle, that distain of trick and littleness, which a man should display in every transaction of his life.
Jane Austen (Emma)
If I do not know the will of my Father, and what He requires of me in a certain transaction, if I ask Him to give me wisdom concerning any requirement in my life, or in regard to my own course, or that of my friends, my family, my children, or those that I preside over, and get no answer from Him, and then do the very best that my judgement will teach me, He is bound to own and honor that transaction, and He will do so to all intents and purposes.
Brigham Young (Journal of Discourses, Volume 3)
For most Americans the Constitution had become a hazy document, cited like the Bible on ceremonial occasions but forgotten in the daily transactions of life.
Arthur M. Schlesinger Jr.
You don’t need to unburden or collect yourself and then come to Jesus. Your very burden is what qualifies you to come. No payment is required; he says, “I will give you rest.” His rest is gift, not transaction. Whether you are actively working hard to crowbar your life into smoothness (“labor”) or passively finding yourself weighed down by something outside your control (“heavy laden”), Jesus Christ’s desire that you find rest, that you come in out of the storm, outstrips even your own.
Dane C. Ortlund (Gentle and Lowly: The Heart of Christ for Sinners and Sufferers)
Every faculty you have, your power of thinking or of moving your limbs from moment to moment, is given you by God. If you devoted every moment of your whole life exclusively to His service you could not give Him anything that was not in a sense his own already ... It is like a small child going to its father and saying, 'Daddy, give me sixpence to buy you a birthday present.' It is all very nice and proper, but only an idiot would think that the father is sixpence to the good on the transaction.
C.S. Lewis (Mere Christianity)
I think you need to have lived more to truly know a man's heart. You need to have made more transactions in life to know the worth of the coin you spend so freely.
Mark Lawrence (Prince of Thorns (The Broken Empire, #1))
The parents give the child life, the child gives the parents hope. That is the transaction
Karl Ove Knausgård (Autumn)
...that the basic transaction of life itself was a sad, endless amalgam of public endurance and private indulgence.
Stefan Merrill Block (The Story of Forgetting)
How vast those Orbs must be, and how inconsiderable this Earth, the Theatre upon which all our mighty Designs, all our Navigations, and all our Wars are transacted, is when compared to them. A very fit consideration, and matter of Reflection, for those Kings and Princes who sacrifice the Lives of so many People, only to flatter their Ambition in being Masters of some pitiful corner of this small Spot.
Christiaan Huygens (Cosmotheoros: or, conjectures concerning the inhabitants of the planets)
The accounts of rape, wife beating, forced childbearing, medical butchering, sex-motivated murder, forced prostitution, physical mutilation, sadistic psychological abuse, and other commonplaces of female experi ence that are excavated from the past or given by contemporary survivors should leave the heart seared, the mind in anguish, the conscience in upheaval. But they do not. No matter how often these stories are told, with whatever clarity or eloquence, bitterness or sorrow, they might as well have been whispered in wind or written in sand: they disappear, as if they were nothing. The tellers and the stories are ignored or ridiculed, threatened back into silence or destroyed, and the experience of female suffering is buried in cultural invisibility and contempt… the very reality of abuse sustained by women, despite its overwhelming pervasiveness and constancy, is negated. It is negated in the transactions of everyday life, and it is negated in the history books, left out, and it is negated by those who claim to care about suffering but are blind to this suffering. The problem, simply stated, is that one must believe in the existence of the person in order to recognize the authenticity of her suffering. Neither men nor women believe in the existence of women as significant beings. It is impossible to remember as real the suffering of someone who by definition has no legitimate claim to dignity or freedom, someone who is in fact viewed as some thing, an object or an absence. And if a woman, an individual woman multiplied by billions, does not believe in her own discrete existence and therefore cannot credit the authenticity of her own suffering, she is erased, canceled out, and the meaning of her life, whatever it is, whatever it might have been, is lost. This loss cannot be calculated or comprehended. It is vast and awful, and nothing will ever make up for it.
Andrea Dworkin (Right-Wing Women)
Life is a business transaction.
Honoré de Balzac (Eugénie Grandet)
In sharp contrast with our culture, the Bible teaches that the essence of marriage is a sacrificial commitment to the good of the other. That means that love is more fundamentally action than emotion. But in talking this way, there is a danger of falling into the opposite error that characterized many ancient and traditional societies. It is possible to see marriage as merely a social transaction, a way of doing your duty to family, tribe and society. Traditional societies made the family the ultimate value in life, and so marriage was a mere transaction that helped your family's interest. By contrast, contemporary Western societies make the individual's happiness the ultimate value, and so marriage becomes primarily an experience of romantic fulfillment. But the Bible sees GOD as the supreme good - not the individual or the family - and that gives us a view of marriage that intimately unites feelings AND duty, passion AND promise. That is because at the heart of the Biblical idea of marriage is the covenant.
Timothy J. Keller (The Meaning of Marriage: Facing the Complexities of Commitment with the Wisdom of God)
A saving, though an immethodical knowledge of Christ, will bring us to heaven, John 17: 2, but a regular and methodical, as well as a saving knowledge of him, will bring heaven into us, Col. 2: 2, 3.
John Flavel (The fountain of life opened, or, A display of Christ in his essential and mediatorial glory wherein the impetration of our redemption by Jesus Christ ... finished by his covenant-transaction (1673))
In all important transactions of life we have to take a leap in the dark.... If we decide to leave the riddles unanswered, that is a choice; if we waver in our answer, that, too, is a choice: but whatever choice we make, we make it at our peril. If a man chooses to turn his back altogether on God and the future, no one can prevent him; no one can show beyond reasonable doubt that he is mistaken. If a man thinks otherwise and acts as he thinks, I do not see that any one can prove that he is mistaken. Each must act as he thinks best; and if he is wrong, so much the worse for him. We stand on a mountain pass in the midst of whirling snow and blinding mist through which we get glimpses now and then of paths which may be deceptive. If we stand still we shall be frozen to death. If we take the wrong road we shall be dashed to pieces. We do not certainly know whether there is any right one. What must we do? ' Be strong and of a good courage.' Act for the best, hope for the best, and take what comes. . . . If death ends all, we cannot meet death better.
James Fitzjames Stephen (Liberty, Equality, Fraternity)
When the clock stops on a life, all things emanating from it become precious, finite, and cordoned off for preservation. Each aspect of the dead person is removed from the flux of the everyday, which, of course, is where we miss him most. The quarantine around death makes it feel unlucky and wrong--a freakish incursion--and the dead, thus quarantined, come to seem more dead than they already are.... Borrowing from the dead is a way of keeping them engaged in life's daily transactions--in other words, alive.
Jennifer Egan
Earth as the standard by which to judge all actions transacted on our planet. From such a point of view, we all are Earth Citizens before we are a part of any group, nation, or religion. The Earth is the source of life for all forms of life. It is the common ground and primary value we pursue in our lives personally and collectively!
Ilchi Lee (Change: Realizing Your Greatest Potential)
We've also evolved the ability to simply 'pay it forward': I help you, somebody else will help me. I remember hearing a parable when I was younger, about a father who lifts his young son onto his back to carry him across a flooding river. 'When I am older,' said the boy to his father, 'I will carry you across this river as you now do for me.' 'No, you won't,' said the father stoically. 'When you are older you will have your own concerns. All I expect is that one day you will carry your own son across this river as I no do for you.' Cultivating this attitude is an important part of Humanism--to realize that life without God can be much more than a series of strict tit-for-tat transactions where you pay me and I pay you back. Learning to pay it forward can add a tremendous sense of meaning and dignity to our lives. Simply put, it feels good to give to others, whether we get back or not.
Greg M. Epstein (Good Without God: What a Billion Nonreligious People Do Believe)
Baldwin had never grasped the concept of atonement. His view of Matthew’s faith was purely transactional—you went to church, confessed, and walked out a clean man. But salvation was more complicated. Philippe had come to understand that in the end, although he had long found Matthew’s constant search for forgiveness irritating and irrational.
Deborah Harkness (The Book of Life (All Souls Trilogy, #3))
Human beings are very unpredictable in relations and there are no written agreements... Unlike in business transactions...
honeya
The self-employed need business strategies that are relationship-based, not transactional, authentic to who you are, and right-sized for small business.
Jeffrey Shaw (The Self-Employed Life: Business and Personal Development Strategies That Create Sustainable Success)
An encounter with generosity can remind us that life always overflows our attempts to reduce it to a commodity or a transaction—because it is a gift.
Makoto Fuijmura (On Becoming Generative: An Introduction to Culture Care)
Everything in life has a price; each choice we make is a transaction. It's only with the passage of time that we realize sometimes much to our regret whether the cost was worth it.
David Hontiveros (Underpass: A Summit Media Graphic Anthology)
Modern science tells us that all of existence is just energy manifesting itself in different ways and in different forms. This means that the same energy that can sit here as a rock can lie there as mud, can stand up as a tree, can run like a dog—or be here reading this book, as you. So, you are essentially a morsel of energy that is part of the much larger energy system of the universe. The cosmos is just one big organism. Your life is not independent of it. You cannot live without the world because there is a very deep moment-to-moment transaction between the two of you.
Sadhguru (Inner Engineering: A Yogi's Guide to Joy)
The work of atonement took place in the presence of the God of heaven. Indeed, it involved a transaction within the fellowship of the persons of the eternal Trinity in their love for us: the Son was willing, with the aid of the Spirit, to experience the hiding of the Father's face. The shedding of the blood of God's Son opened the way to God for us (Acts 20:28). That is both the horror and the glory of our Great High Priest's ministry. Terrible
Sinclair B. Ferguson (In Christ Alone: Living the Gospel-Centered Life)
We are the creatures of imagination, passion, and self-will, more than of reason or even of self-interest. Even in the common transactions and daily intercourse of life, we are governed by whim, caprice, prejudice, or accident. The falling of a teacup puts us out of temper for the day; and a quarrel that commenced about the pattern of a gown may end only with our lives.
William Hazlitt
Three things make people want to change. One is that they hurt sufficiently. They have beat their heads against the same wall so long that they decide they have had enough. They have invested in the same slot machines without a pay-off for so long that they finally are willing either to stop playing, or to move on to others. Their migraines hurt, their ulcers bleed. They are alcoholic. They have hit the bottom. They beg for relief. They want to change. Another thing that makes people want to change is a slow type of despair called ennui, or boredom. This is what the person has who goes through life saying, "So what?" until he finally asks the ultimate big "So What?" He is ready to change. A third thing that makes people want to change is the sudden discovery that they can. This has been an observable effect of Transactional Analysis. Many people who have shown no particular desire to change have been exposed to Transactional Analysis through lectures or by hearing about it from someone else. This knowledge has produced an excitement about new possibilities, which has led to their further inquiry and a growing desire to change. There is also the type of patient who, although suffering from disabling symptoms, still does not really want to change. His treatment contract reads, "I'll promise to let you help me if I don't have to get well." This negative attitude changes, however, as the patient begins to see that there is indeed another way to live. A working knowledge of P-A-C makes it possible for the Adult to explore new and exciting frontiers of life, a desire which has been there all along but has been buried under the burden of the NOT OK.
Thomas A. Harris (I'm OK - You're OK)
And what is it you think I'm so good at?" I asked. He shrugged. "Playing a role. Filling in for lost years with that intuition of yours. Replacing experience with genius". "You think I have to be old to think with an old head?" I asked. "I think you need to have lived more to truly know a man's heart. You need to have made more transactions in life to know the worth of the coin you spend so freely
Mark Lawrence (The Broken Empire Series (The Broken Empire, #1-2))
Nowadays… deals are transactional rather than personal. Instead of placing your faith in a person, you get lawyers to write safeguards into the contract. This is an historic shift from a trust economy to a risk economy. But trust is not a dispensable luxury. It is the very basis of our social life. Many scholars believe that capitalism had religious roots because people could trust other people who, feeling that they were answerable to God, could be relied on to be honest in business. A world without trust is a lonely and dangerous place.
Jonathan Sacks
Whether in Bolshevism, Fascism, or Nazism, we meet continually with the forcible and ruthless usurpation of the power of the State by a minority drawn from the masses, resting on their support, flattering them and threatening them at the same time; a minority led by a charismatic leader and brazenly identifying itself with the State. It is a tyranny that does away with all the guarantees of the constitutional State, constituting as the only party the minority that has created it, furnishing that party with far-reaching judicial and administrative functions, and permitting within the whole life of the nation no groups, no activities, no opinions, no associations or religions, no publications, no educational institutions, no business transactions, that are not dependent on the will of the Government.
Wilhelm Röpke (The German Question)
We may talk about our religion, we may discuss marvelous manifestations and revealed gifts and powers, we may profess high ideals and noble values; but the proof of our commitment lies in our performance in the daily transaction of our life.
J. Richard Clarke
Twice in my life now, I have buried myself in finery. Twice, I have arranged myself within a great compilation of fabric to prove that I understand the importance of a moment. It's clothing as contrition - a performance of beauty I have to put on to pay penance to the people gathered to acknowledge me. They are here to see me. And I must apologize for requesting their attention. Must make up for the weight of my demand by ensuring that looking at me will be a pleasant thing. Never mind the suffocation of the outfit, never mind the expense, never mind the impracticality. The transaction must be made. My efforts at beauty in exchange for their regard. And so, twice in my life, I have worn the cost of that recognition.
Sarah Gailey (The Echo Wife)
After we'd moved into 81, we had placed an order for a phone, and waited. First a man came by to see if we lived where we said we did. Then two men visited to make a "study" of our situation. Then another man appeared to find out if we really wanted a phone. The process was very French, and made me laugh, especially when I thought of how quickly such a transaction would have taken place in the States.
Julia Child (My Life in France)
Summary of the Science of Getting Rich There is a thinking stuff from which all things are made, and which, in its original state, permeates, penetrates, and fills the interspaces of the universe. A thought in this substance produces the thing that is imaged by the thought. Man can form things in his thought, and by impressing his thought upon formless substance can cause the thing he thinks about to be created. In order to do this, man must pass from the competitive to the creative mind; otherwise he cannot be in harmony with the Formless Intelligence, which is always creative and never competitive in spirit. Man may come into full harmony with the Formless Substance by entertaining a lively and sincere gratitude for the blessings it bestows upon him. Gratitude unifies the mind of man with the intelligence of Substance, so that man’s thoughts are received by the Formless. Man can remain upon the creative plane only by uniting himself with the Formless Intelligence through a deep and continuous feeling of gratitude. Man must form a clear and definite mental image of the things he wishes to have, to do, or to become; and he must hold this mental image in his thoughts, while being deeply grateful to the Supreme that all his desires are granted to him. The man who wishes to get rich must spend his leisure hours in contemplating his Vision, and in earnest thanksgiving that the reality is being given to him. Too much stress cannot be laid on the importance of frequent contemplation of the mental image, coupled with unwavering faith and devout gratitude. This is the process by which the impression is given to the Formless, and the creative forces set in motion. The creative energy works through the established channels of natural growth, and of the industrial and social order. All that is included in his mental image will surely be brought to the man who follows the instructions given above, and whose faith does not waver. What he wants will come to him through the ways of established trade and commerce. In order to receive his own when it shall come to him, man must be active; and this activity can only consist in more than filling his present place. He must keep in mind the Purpose to get rich through the realization of his mental image. And he must do, every day, all that can be done that day, taking care to do each act in a successful manner. He must give to every man a use value in excess of the cash value he receives, so that each transaction makes for more life; and he must so hold the Advancing Thought that the impression of increase will be communicated to all with whom he comes in contact. The men and women who practice the foregoing instructions will certainly get rich; and the riches they receive will be in exact proportion to the definiteness of their vision, the fixity of their purpose, the steadiness of their faith, and the depth of their gratitude.
Wallace D. Wattles (The Science of Getting Rich)
Talk about how various people have been “winners” in “the lottery of life” or have things that others don’t have just because they “happen to have money” is part of the delegitimizing of property as a prelude to seizing it. Luck certainly plays a very large role in all our lives. But we need to be very clear about what that role is. Very few people just “happen” to have money. Typically, they have it because their fellow human beings have voluntarily paid them for providing some goods or services, which are valued more than the money that is paid for them. It is not a zero-sum game. Both sides are better off because of it—and the whole society is better off when such transactions take place freely among free and independent people. Who can better decide the value of the goods and services that someone has produced than the people who actually use those goods and services—and pay for them with their own hard-earned money? Luck may well have played a role in enabling some people to provide valuable goods and services. Others might have been able to do the same if they had been raised by better parents, taught in better schools or chanced upon someone who pointed them in the right direction. But you are not going to change that by confiscating the fruits of productivity. All you are likely to do is reduce that productivity and undermine the virtues and attitudes that create prosperity and make a free society possible.
Thomas Sowell (Controversial Essays)
I begin to suspect," said the curate, after a pause, "that the common transactions of life are the most sacred channels for the spread of the heavenly leaven. There was ten times more of the divine in selling her that gown as you did, in the name of God, than in taking her into your pew and singing out of the same hymn-book with her.
George MacDonald (Thomas Wingfold, Curate)
Give everyone more in use value than you take from him in cash value. Then you are adding to the life of the world by every business transaction.
Wallace D. Wattles (Wallace D. Wattles Premium Collection (9 Books): The Science of Getting Rich; The Science of Being Great; The Science of Being Well; A New Christ and many more)
In most of life’s greatest transactions, where the stakes are the highest, it is to the heart that we rightly turn, although not in utter isolation from the rational and reasonable. p16
Terryl L. Givens (The Crucible of Doubt: Reflections On the Quest for Faith)
The other wives and I talked together one night about the possibility of becoming widows. What would we do? God gave us peace of heart, and confidence that whatever might happen, His Word would hold. We knew that 'when He Putteth forth His sheep, He goeth before them.' God's leading was unmistakable up to this point. Each of us knew when we married our husbands that there would never be any question about who came first -- God and His work held held first place in each life. It was the condition of true discipleship; it became devastatingly meaningful now. It was a time for soul-searching, a time for counting the possible cost. Was it the thrill of adventure that drew our husbands on? No. Their letters and journals make it abundantly clear that these men did not go out as some men go out to shoot a lion or climb a mountain. Their compulsion was from a different source. Each had made a personal transaction with God, recognising that he belonged to God, first of all by creation, and secondly by redemption through the death of His Son, Jesus Christ. This double claim on his life settled once and for all the question of allegiance. It was not a matter of striving to follow the example of a great Teacher. To conform to the perfect life of Jesus was impossible for a human being. To these men, Jesus Christ was God, and had actually taken upon Himself human form, in order that He might die, and, by His death, provide not only escape from the punishment which their sin merited, but also a new kind of life, eternal both in length and in quality. This meant simply that Christ was to be obeyed, and more than that, that. He would provide the power to obey
Elisabeth Elliot (Through Gates of Splendor)
The Illusory Self I am composed of body and soul, I seem to have mind, reason, sense, yet I find none of them my own. For where was my body prior to my birth, and whither will it go when I have departed? Where are the various states produced by the life stages of an illusory self? Where is the newborn babe, the child, the boy, the pubescent, the stripling, the bearded youth, the lad, the full-grown man? Whence came the soul, whither will it go, how long will it be our mate? Can we tell its essential nature? When did we acquire it? Prior to our birth? But we were not then in existence. What of it after death? But then we who are embodied, compounds endowed with quality, shall be no more, but shall hasten to our rebirth, to be with the unbodied, without composition and without quality. But now, inasmuch as we are alive, we are the dominated rather than the rulers, known rather than knowing. The soul knows us, though unknown by us, and imposes commands we are obliged to obey as wervants their mistress. And when it will, it will transact its divorce in court and depart, leaving our home desolate of life. If we press it to remain, it will dissolve our relationship. So subtle is its nature that it furnishes no handle to the body.
Philo of Alexandria
This trip to Atlantic City was multi-purpose, which was not unusual for government operations in which I was forced to participate. I had a major cocaine transaction involving Noriega to attend at the airport; a message to deliver to Philip Habib pertaining to the Contras, and another programmed in by Habib in answer to Reagan; country music "entertainment" 4 aspects; and prostitution to Habib according to Reagan's instruction.
Cathy O'Brien (TRANCE Formation of America: True life story of a mind control slave)
Granted, I should love my neighbor as myself, the questions which, under modern conditions of large-scale organization, remain for solution are, ''Who precisely is my neighbor?'' and ''How exactly am I to make my love for them effective in practice?''... It had insisted that all men were brethren. But it did not occur to it to point out that, as a result of the new economic imperialism, which was begging to develop in the 17th century, the brethren of the English merchant were the Africans whom he kidnapped for slavery in America, or the American Indians from whom he stripped of their lands, or the Indian craftsmen whom he bought muslin's and silks at starvation prices. Religion had not yet learned to console itself for the practical difficulty of applying its moral principles by clasping the comfortable formula that for the transaction of economic life no moral principles exist.
R.H. Tawney (Religion and the Rise of Capitalism)
Let me digress a moment to talk about beginnings. How much simpler life would be if we were wise enough to stop at the first blush of romance, the start of a business transaction or a casual friendship. If we knew enough to pause and think: this is as good as it gets. Everything will go downhill from this moment on. So once again our instincts are the opposite of what they should be, propelling us forward exactly when they should be holding us back.
Francine Prose (Lovers at the Chameleon Club, Paris 1932)
There is NO LIFE if it’s a programmed mind. Listen to the struggling kid inside, and follow the innocent unbiased zeal; YOU ARE ONE STEP CLOSER TO YOU. Never fall in to the trap of traditional rationales, which only evaluates in terms of transactions which leads to somebody else's goals someday. Time is Man-Made, Calendar is Man-Made to help us, not to disturb us, Set your own time, and allow the inner explosion to express itself. YOU ARE ONE STEP CLOSER TO YOU
Ansh - The Mystic Rider
But though, in establishing perpetual rents, or even in letting very long leases, it may be of use to distinguish between real and nominal price; it is of none in buying and selling, the more common and ordinary transactions of human life.
Adam Smith (The Wealth of Nations)
Was I trying too hard to make this mean something? I asked Leah. Was that just buying into the industry's own narratives about itself? I tried to summarize the frantic, self-important work culture in Silicon Valley, how everyone was optimizing their bodies for longer lives, which would then be spent productively; how it was frowned upon to acknowledge that a tech job was a transaction rather than a noble mission or a seat on a rocket ship. In this respect, it was not unlike book publishing: talking about doing work for money felt like screaming the safe word. While perhaps not unique to tech--it may even have been endemic to a generation--the expectation was overbearing. Why did it feel so taboo, I asked, to approach work the way most people did, as a trade of my time and labor for money? Why did we have to pretend it was all so fun? Leah nodded, curls bobbing. "That's real," she said. "but I wonder if you're forcing things. Your job can be in service of the rest of your life." She reached out to squeeze my wrist, then leaned her head against the window. "You're allowed to enjoy your life," she said. The city streaked past, the bridge cables flickering like a delay, or a glitch.
Anna Wiener (Uncanny Valley)
Maybe that kind of love was enough for me back then. I probably deluded myself into believing our marriage wasn’t some sort of transaction, so I felt like I had some control over my own life. But now I want something better. I deserve better.
Etaf Rum (Evil Eye: Don’t miss this gripping family drama novel from New York Times Best-selling author!)
As every economist knows, third-party transactions are always more expensive, whether the third party is an insurer or the government...Third-party transactions are always inflationary. So let's return as much of daily life as possible to a two-party system--buyer and seller. You'll be amazed how affordable it is. Compare cellphone and laptop and portable music systems prices with what they were in the Eighties, and then ask yourself how it would have turned out with a government-regulated system of electronic insurance plans.
Mark Steyn (After America: Get Ready for Armageddon)
People are always on the cusp between clarity and fog. Pure unreasonableness lies like a shadow at the edge of all transactions. You may wish things were simpler, but they aren’t. Your only recourse is to take into account at least a moderate degree of madness in every situation you encounter
Thomas Moore (Dark Nights Of The Soul: A guide to finding your way through life's ordeals)
I think every one who has some vague belief in God, until he becomes a Christian, has the idea of an exam, or of a bargain in his mind. The first result of real Christianity is to blow that idea into bits. When they find it blown into bits, some people think this means that Christianity is a failure and give up. They seem to imagine that God is very simple-minded! In fact, of course, He knows all about this. One of the very things Christianity was designed to do was to blow this idea to bits. God has been waiting for the moment at which you discover that there is no question of earning a pass mark in this exam, or putting Him in your debt. Then comes another discovery. Every faculty you have, your power of thinking or of moving your limbs from moment to moment, is given you by God. If you devoted every moment of your whole life exclusively to His service you could not give Him anything that was not in a sense His own already. So that when we talk of a man doing anything for God or giving anything to God, I will tell you what it is really like. It is like a small child going to its father and saying, "Daddy, give me sixpence to buy you a birthday present." Of course, the father does, and he is pleased with the child's present. It is all very nice and proper, but only an idiot would think that the father is sixpence to the good on the transaction. When a man has made these two discoveries God can really get to work. It is after this that real life begins. The man is awake now.
C.S. Lewis (Mere Christianity)
I went to the room in Great Jones Street, a small crooked room, cold as a penny, looking out on warehouses, trucks and rubble. There was snow on the windowledge. Some rags and an unloved ruffled shirt of mine had been stuffed into places where the window frame was warped and cold air entered. The refrigerator was unplugged, full of record albums, tapes, and old magazines. I went to the sink and turned on both taps all the way, drawing an intermittent trickle. Least is best. I tried the radio, picking up AM only at the top of the dial, FM not at all." The industrial loft buildings along Great Jones seemed misproportioned, broad structures half as tall as they should have been, as if deprived of light by the great skyscraper ranges to the north and south." Transparanoia owns this building," he said. She wanted to be lead singer in a coke-snorting hard-rock band but was prepared to be content beating a tambourine at studio parties. Her mind was exceptional, a fact she preferred to ignore. All she desired was the brute electricity of that sound. To make the men who made it. To keep moving. To forget everything. To be that sound. That was the only tide she heeded. She wanted to exist as music does, nowhere, beyond maps of language. Opal knew almost every important figure in the business, in the culture, in the various subcultures. But she had no talent as a performer, not the slightest, and so drifted along the jet trajectories from band to band, keeping near the fervers of her love, that obliterating sound, until we met eventually in Mexico, in somebody's sister's bed, where the tiny surprise of her name, dropping like a pebble on chrome, brought our incoherent night to proper conclusion, the first of all the rest, transactions in reciprocal tourism. She was beautiful in a neutral way, emitting no light, defining herself in terms of attrition, a skinny thing, near blond, far beyond recall from the hard-edged rhythms of her life, Southwestern woman, hard to remember and forget...There was never a moment between us that did not measure the extent of our true connection. To go harder, take more, die first.
Don DeLillo (Great Jones Street)
During his years in Los Angeles, Viktor Chernenko had learned that one similarity between life in the old USSR and life in Los Angeles—life under a command economy and a market economy—was that a tremendous amount of business was transacted by people in subcultures, people whom no one ever sees except the police.
Joseph Wambaugh (Hollywood Station (Hollywood, #1))
In a moment he would call Tana and they would pour into themselves a gay and delicate poison which would restore them momentarily to the pleasurable excitement of childhood, when every face in a crowd had carried its suggestion of splendid and significant transactions taking place somewhere to some magnificent and illimitable purpose...Life was no more than this summer afternoon; a faint wind stirring the lace collar of Gloria's dress, the slow baking drowsiness of the veranda...Intolerably unmoved they all seemed, removed from any romantic imminency of action. Even Gloria's beauty needed wild emotions, needed poignancy, needed death...
F. Scott Fitzgerald (The Beautiful and the Damned)
Novelist Victor Hugo believed, "He who every morning plans the transactions of the day and follows out that plan carries a thread that will guide him through the labyrinth of the most busy life . . . But where no plan is laid, where the disposal of time is surrendered merely to the chance of incident, chaos will soon reign.
John C. Maxwell (Failing Forward: Turning Mistakes into Stepping Stones for Success)
The options also were a way of shifting enormous risk from Renaissance to the banks. Because the lenders technically owned the underlying securities in the basket-options transactions, the most Medallion could lose in the event of a sudden collapse was the premium it had paid for the options and the collateral held by the banks. That amounted to several hundred million dollars. By contrast, the banks faced billions of dollars of potential losses if Medallion were to experience deep troubles. In the words of a banker involved in the lending arrangement, the options allowed Medallion to “ring-fence” its stock portfolios, protecting other parts of the firm, including Laufer’s still-thriving futures trading, and ensuring Renaissance’s survival in the event something unforeseen took place. One staffer was so shocked by the terms of the financing that he shifted most of his life savings into Medallion, realizing the most he could lose was about 20 percent of his money.
Gregory Zuckerman (The Man Who Solved the Market: How Jim Simons Launched the Quant Revolution)
Self-Confidence Formula First. I know that I have the ability to achieve the object of my Definite Purpose in life, therefore, I demand of myself persistent, continuous action toward its attainment, and I here and now promise to render such action. Second. I realize the dominating thoughts of my mind will eventually reproduce themselves in outward, physical action, and gradually transform themselves into physical reality, therefore, I will concentrate my thoughts for thirty minutes daily, upon the task of thinking of the person I intend to become, thereby creating in my mind a clear mental picture of that person. Third. I know through the principle of auto-suggestion, any desire that I persistently hold in my mind will eventually seek expression through some practical means of attaining the object back of it, therefore, I will devote ten minutes daily to demanding of myself the development of self-confidence. Fourth. I have clearly written down a description of my definite chief aim in life, and I will never stop trying, until I shall have developed sufficient self-confidence for its attainment. Fifth. I fully realize that no wealth or position can long endure, unless built upon truth and justice, therefore, I will engage in no transaction which does not benefit all whom it affects. I will succeed by attracting to myself the forces I wish to use, and the cooperation of other people. I will induce others to serve me, because of my willingness to serve others. I will eliminate hatred, envy, jealousy, selfishness, and cynicism, by developing love for all humanity, because I know that a negative attitude toward others can never bring me success. I will cause others to believe in me, because I will believe in them, and in myself. I will sign my name to this formula, commit it to memory, and repeat it aloud once a day, with full faith that it will gradually influence my thoughts and actions so that I will become a self-reliant, and successful person.
Napoleon Hill (Think and Grow Rich (Start Motivational Books))
I was one of the many millions to misunderstand what is wild. I have read authors’ definitions of “wild” as any place you can walk for a week witthout meeting a road or fence. But I think that is a narrow view, a consumer view, a transactional perspective that expects a landscape to give us the sense of wilderness in return for our travel. It is one I subscribed to for many years, which is partly why I found myself in those places, but now I see it as lazy. A sense of wild is engendered by awareness, a sense of connection with and deep understanding of any landscape. The pavement of any city side street wriggles with enough life to terrify and delight us if we choose to immerse ourselves in it
Tristan Gooley (The Nature Instinct: Relearning Our Lost Intuition for the Inner Workings of the Natural World (Natural Navigation))
This last point is only beginning to dawn on us white Christian Americans, who still believe too easily that racial reconciliation is the goal and that it may be achieved through a straightforward transaction: white confession in exchange for black forgiveness. But mostly this transactional concept is a strategy for making peace with the status quo—which is a very good deal indeed if you are white. I am not trying to be cynical here, but merely honest about how little even well-meaning whites have believed they have at stake in racial reconciliation efforts. Whites, and especially white Christians, have seen this project as an altruistic one rather than a desperate life-and-death struggle for their own future.
Robert P. Jones (White Too Long: The Legacy of White Supremacy in American Christianity)
I AM WRITING IN A time of great anxiety in my country. I understand the anxiety, but also believe America is going to be fine. I choose to see opportunity as well as danger. Donald Trump’s presidency threatens much of what is good in this nation. We all bear responsibility for the deeply flawed choices put before voters during the 2016 election, and our country is paying a high price: this president is unethical, and untethered to truth and institutional values. His leadership is transactional, ego driven, and about personal loyalty. We are fortunate some ethical leaders have chosen to serve and to stay at senior levels of government, but they cannot prevent all of the damage from the forest fire that is the Trump presidency. Their task is to try to contain it. I see many so-called conservative commentators, including some faith leaders, focusing on favorable policy initiatives or court appointments to justify their acceptance of this damage, while deemphasizing the impact of this president on basic norms and ethics. That strikes me as both hypocritical and morally wrong. The hypocrisy is evident if you simply switch the names and imagine that a President Hillary Clinton had conducted herself in a similar fashion in office. I’ve said this earlier but it’s worth repeating: close your eyes and imagine these same voices if President Hillary Clinton had told the FBI director, “I hope you will let it go,” about the investigation of a senior aide, or told casual, easily disprovable lies nearly every day and then demanded we believe them. The hypocrisy is so thick as to almost be darkly funny. I say this as someone who has worked in law enforcement for most of my life, and served presidents of both parties. What is happening now is not normal. It is not fake news. It is not okay.
James Comey (A Higher Loyalty: Truth, Lies, and Leadership)
and the people. Hamilton was indeed a singular character. Of acute understanding, disinterested, honest and honorable in all private transactions, amiable in society, and honorable in all and duly valuing virtue in private life, yet so bewitched & perverted by the British example, as to be under thoro’ conviction that corruption was essential to the government of a nation.
Gore Vidal (Inventing a Nation: Washington, Adams, Jefferson)
A favorite concept of mine comes from Henri Nouwen’s book The Wounded Healer. The premise of the book is that as we travel life’s journey from childhood to adulthood we acquire wounds along the way. A wound can be any unresolved social, emotional, relational issue that still impacts our lives. These wounds can be inflicted by negative cultural messages or experiences with parents, peers, or adults with power and authority over us. Unresolved, these wounds can leave us with a sense of deficiency or inferiority. We can let unhealed wounds drive us and risk hurting our players through endless self-serving transactions, or we can heal ourselves and then help heal our players. Nouwen says we have two choices: Either we deny, repress, or dissociate from the wounding and therefore wound others with our unhealed injuries, or we bring healing to our wounds and offer our healed wounds to others to heal and transform their lives. I am a wounded healer and this is the story of my wounds, their healing, and the transformation in coaching that ensued because I chose to process and grieve over my pain instead of hiding it and acting it out.
Joe Ehrmann (insideout coaching)
WALTER (Gathering him up in his arms) You know what, Travis? In seven years you going to be seventeen years old. And things is going to be very different with us in seven years, Travis. … One day when you are seventeen I’ll come home—home from my office downtown somewhere— TRAVIS You don’t work in no office, Daddy. WALTER No—but after tonight. After what your daddy gonna do tonight, there’s going to be offices—a whole lot of offices.… TRAVIS What you gonna do tonight, Daddy? WALTER You wouldn’t understand yet, son, but your daddy’s gonna make a transaction … a business transaction that’s going to change our lives. … That’s how come one day when you ’bout seventeen years old I’ll come home and I’ll be pretty tired, you know what I mean, after a day of conferences and secretaries getting things wrong the way they do … ’cause an executive’s life is hell, man—(The more he talks the farther away he gets) And I’ll pull the car up on the driveway … just a plain black Chrysler, I think, with white walls—no—black tires. More elegant. Rich people don’t have to be flashy … though I’ll have to get something a little sportier for Ruth—maybe a Cadillac convertible to do her shopping in. … And I’ll come up the steps to the house and the gardener will be clipping away at the hedges and he’ll say, “Good evening, Mr. Younger.” And I’ll say, “Hello, Jefferson, how are you this evening?” And I’ll go inside and Ruth will come downstairs and meet me at the door and we’ll kiss each other and she’ll take my arm and we’ll go up to your room to see you sitting on the floor with the catalogues of all the great schools in America around you. … All the great schools in the world! And—and I’ll say, all right son—it’s your seventeenth birthday, what is it you’ve decided? … Just tell me where you want to go to school and you’ll go. Just tell me, what it is you want to be—and you’ll be it. … Whatever you want to be—Yessir! (He holds his arms open for TRAVIS) YOU just name it, son … (TRAVIS leaps into them) and I hand you the world!
Lorraine Hansberry (A Raisin in the Sun)
Every service had a price. Every object a value. If someone made you a sword, you paid him the appropriate amount or traded something of equal value with him. If a man saved your life, you either paid him the amount you considered that life worth, or you saved his in return. Until either of those things was transacted, you were in his debt. It was business. And if Balthazar believed in anything with religious fervor, it was that.
Seth Grahame-Smith (Unholy Night)
And then came the insight that irrevocably transformed my sense of how good human life could be. I was feeling boundless love for one of my best friends, and I suddenly realized that if a stranger had walked through the door at that moment, he or she would have been fully included in this love. Love was at bottom impersonal—and deeper than any personal history could justify. Indeed, a transactional form of love—I love you because. . . —now made no sense at all.
Sam Harris (Waking Up: A Guide to Spirituality Without Religion)
And then came the insight that irrevocably transformed my sense of how good human life could be. I was feeling boundless love for one of my best friends, and I suddenly realized that if a stranger had walked through the door at that moment, he or she would have been fully included in this love. Love was at bottom impersonal—and deeper than any personal history could justify. Indeed, a transactional form of love—I love you because. . . —now made no sense at all.
Sam Harris (Waking Up: A Guide to Spirituality Without Religion)
Today, churches large and small (the small imitating the large) have unthinkingly adopted a marketing mentality that, it turns out, subverts rather than promotes the gospel. We inadvertently imply that the church benefits as much from the spiritual transaction as does the recipient. Marketing, by its very nature, contradicts the essence of the gospel lifestyle of Jesus, who came not to be served, but to expend his life for others—no exchange implied or expected.4
Jared C. Wilson (The Prodigal Church: A Gentle Manifesto against the Status Quo)
An apostle does not just set up an ‘empire of churches’ over which he reigns and from which he receives glory and honor. Instead, the charge of all the local churches that God gives him becomes a gut-wrenching, intensely emotional, heartfelt, passionate ministry of life to precious souls! It is an awesome responsibility. It is not an arms-length transaction. The apostle must feel the very heart-beat, the pulse of the church, and be in touch with the lives of its people.
David Cannistraci (Apostles and the Emerging Apostolic Movement)
And then came the insight that irrevocably transformed my sense of how good human life could be. I was feeling boundless Spirituality 5 love for one of my best friends, and I suddenly realized that if a stranger had walked through the door at that moment, he or she would have been fully included in this love. Love was at bottom impersonal—and deeper than any personal history could justify. Indeed, a transactional form of love—I love you because. . . —now made no sense at all.
Sam Harris (Waking Up: A Guide to Spirituality Without Religion)
In Panama, I knew Noriega himself was the object of controversy. The "arms deal" was the final stage of Operation Carrier Pigeon where the planes were to wait in Saudi Arabia until all bank transactions were cleared and the load was ready for disbursement. Saudi Arabian King Fahd would then fund the Contras via Noriega for Reagan after all evidences had been properly covered up -- just as he had done in Afghanistan. After the shipment, there would be no further deals through Noriega involving Fahd, because Noriega could no longer be trusted. Besides, Fahd had increased diplomatic relations with Mexico for covert operations, and Iran-Contra was just beginning to heat up. Noriega did not seem to be upset by the news of losing Saudi Arabian business, although he was somber and took some time to respond. His translator was working over some complex computer equipment after I delivered the message. I left Noriega's yacht with John and a brief message for Dick Cheney at the Pentagon.
Cathy O'Brien (TRANCE Formation of America: True life story of a mind control slave)
While women suffer from our relative lack of power in the world and often resent it, certain dimensions of this powerlessness may seem abstract and remote. We know, for example, that we rarely get to make the laws or direct the major financial institutions. But Wall Street and the U.S. Congress seem very far away. The power a woman feels in herself to heal and sustain, on the other hand--"the power of love"--is, once again, concrete and very near: It is like a field of force emanating from within herself, a great river flowing outward from her very person. Thus, a complex and contradictory female subjectivity is constructed within the relations of caregiving. Here, as elsewhere, women are affirmed in some way and diminished in others, this within the unity of a single act. The woman who provides a man with largely unreciprocated emotional sustenance accords him status and pays him homage; she agrees to the unspoken proposition that his doings are important enough to deserve substantially more attention than her own. But even as the man's supremacy in the relationship is tacitly assumed by both parties to the transaction, the man reveals himself to his caregiver as vulnerable and insecure. And while she may well be ethically and epistemically disempowered by the care she gives, this caregiving affords her a feeling that a mighty power resides within her being. The situation of those men in the hierarchy of gender who avail themselves of female tenderness is not thereby altered: Their superordinate position is neither abandoned, nor their male privilege relinquished. The vulnerability these men exhibit is not a prelude in any way to their loss of male privilege or to an elevation in the status of women. Similarly, the feeling that one's love is a mighty force for the good in the life of the beloved doesn't make it so, as Milena Jesenka found, to her sorrow. The feeling of out-flowing personal power so characteristic of the caregiving woman is quite different from the having of any actual power in the world. There is no doubt that this sense of personal efficacy provides some compensation for the extra-domestic power women are typically denied: If one cannot be a king oneself, being a confidante of kings may be the next best thing. But just as we make a bad bargain in accepting an occasional Valentine in lieu of the sustained attention we deserve, we are ill advised to settle for a mere feeling of power, however heady and intoxicating it may be, in place of the effective power we have every right to exercise in the world.
Sandra Lee Bartky (Femininity and Domination: Studies in the Phenomenology of Oppression (Thinking Gender))
But attentiveness, consideration, compliments, small and large kindnesses, feeling truly loved, having someone put you first while you put them first because you’re in cahoots to make each other’s lives easier and better: most people do like that, when it’s thoughtful and sincere. It’s here, more than in the big gestures, that romance lives: in being actively caring and thoughtful, in a way that is reciprocal but not transactional. And yet, for most of my life, I never would have asked for or expected such a thing. Many women wouldn’t, even the ones who secretly or not-so-secretly pine to be treated like a princess. It’s one thing to fantasize about a perfect proposal or an expensive gift; that’s high-maintenance, sure, but it’s also par for the course. It’s asking something from a man, but primarily it’s asking him to step into an already-choreographed mating dance. But asking to be thought of, understood, prioritized: this is a request so deep it is almost unfathomable. It’s a voracious request, the demand of the attention whore. Women talk ourselves into needing less, because we’re not supposed to want more—or we know we won’t get more, and we don’t want to feel unsatisfied. We reduce our needs for food, for space, for respect, for help, for love and affection, for being noticed, according to what we think we’re allowed to have. Sometimes we tell ourselves that we can live without it, even that we don’t want it. But it’s not that we don’t want more. It’s that we don’t want to be seen asking for it. And when it comes to romance, women always, always need to ask.
Jess Zimmerman
One criticism of Freud still sometimes heard on the political Left is that his thinking is individualist — that he substitutes ‘private’ psychological causes and explanations for social and historical ones. This accusation reflects a radical misunderstanding of Freudian theory. There is indeed a real problem about how social and historical factors are related to the unconscious; but one point of Freud’s work is that it makes it possible for us to think of the development of the human individual in social and historical terms. What Freud produces, indeed, is nothing less than a materialist theory of the making of the human subject. We come to be what we are by an interrelation of bodies — by the complex transactions which take place during infancy between our bodies and those which surround us. This is not a biological reductionism: Freud does not of course believe that we are nothing but our bodies, or that our minds are mere reflexes of them. Nor is it an asocial model of life, since the bodies which surround us, and our relations with them, are always socially specific.
Terry Eagleton (Literary Theory: An Introduction)
We fine-tune our moods with pharmaceuticals and classic rock. Craft our meals around our allergies and ideologies. Customize our bodies with cross training, with ink and metal, with surgery and wearable technologies. We can choose a vehicle to express our hipness or hostility. We can move to a neighborhood that matches our social values, find a news outlet that mirrors our politics, create a social network that “likes” everything we say or post. With each transaction and upgrade, each choice and click, life moves closer to us, and the world becomes our world.
Paul Roberts (The Impulse Society: America in the Age of Instant Gratification)
Any true definition of preaching must say that that man is there to deliver the message of God, a message from God to those people. If you prefer the language of Paul, he is 'an ambassador for Christ'. That is what he is. He has been sent, he is a commissioned person, and he is standing there as the mouthpiece of God and of Christ to address these people. In other words he is not there merely to talk to them, he is not there to entertain them. He is there - and I want to emphasize this - to do something to those people; he is there to produce results of various kinds, he is there to influence people. He is not merely to influence a part of them; he is not only to influence their minds, not only their emotions, or merely to bring pressure to bear upon their wills and to induce them to some kind of activity. He is there to deal with the whole person; and his preaching is meant to affect the whole person at the very centre of life. Preaching should make such a difference to a man who is listening that he is never the same again. Preaching, in other words, is a transaction between the preacher and the listener. It does something for the soul of man, for the whole of the person, the entire man; it deals with him in a vital and radical manner. I remember a remark made to me a few years back about some studies of mine on “The Sermon on the Mount.” I had deliberately published them in sermonic form. There were many who advised me not to do that on the grounds that people no longer like sermons. The days for sermons, I was told, were past, and I was pressed to turn my sermons into essays and to give them a different form. I was most interested therefore when this man to whom I was talking, and he is a very well-known Christian layman in Britain, said, "I like these studies of yours on “The Sermon on the Mount” because they speak to me.” Then he went on to say, “I have been recommended many books by learned preachers and professors but,” he said, “what I feel about those books is that it always seems to be professors writing to professors; they do not speak to me. But,” he said, “your stuff speaks to me.” Now he was an able man, and a man in a prominent position, but that is how he put it. I think there is a great deal of truth in this. He felt that so much that he had been recommended to read was very learned and very clever and scholarly, but as he put it, it was “professors writing to professors.” This is, I believe, is a most important point for us to bear in mind when we read sermons. I have referred already to the danger of giving the literary style too much prominence. I remember reading an article in a literary journal some five or six years ago which I thought was most illuminating because the writer was making the selfsame point in his own field. His case was that the trouble today is that far too often instead of getting true literature we tend to get “reviewers writing books for reviewers.” These men review one another's books, with the result that when they write, what they have in their mind too often is the reviewer and not the reading public to whom the book should be addressed, at any rate in the first instance. The same thing tends to happen in connection with preaching. This ruins preaching, which should always be a transaction between preacher and listener with something vital and living taking place. It is not the mere imparting of knowledge, there is something much bigger involved. The total person is engaged on both sides; and if we fail to realize this our preaching will be a failure.
D. Martyn Lloyd-Jones (Preaching and Preachers)
Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.
Tony Hsieh (Delivering Happiness: A Path to Profits, Passion, and Purpose)
The readers of Isabel's journal were affected by the conversations within its covers-if nothing else, the livingroom of their moral imagination became bigger. And this must surely have some bearing on the way they dealt with the world, even in the small transactions of life: awareness of the pain of others here, a word of comfort there. Of course, the admission of kindness to one's life did not spring from any contimplation of the views of Hobbes (selfish Hobbes) and Hume (the good, generous Davey), but it did no harm to know about all of that. And that was where philosophy really did count: it set out the major choices behind all of those practical day-to-day questions of charity and understanding and simple decency; it was the weatherthe backdrop against which those practical matters were debated.
Alexander McCall Smith (The Lost Art of Gratitude (Isabel Dalhousie, #6))
Livia, I’m here to say it’s okay. It’s okay if you want to leave, live a normal life, have a husband with a great job and beautiful children with your gray eyes.” His breath caught a little as he finished. Livia, just a gut feeling, but let him come to you…Listen to him. Livia stayed silent instead of rushing in with words. “I’m asking permission to watch you from a distance, just to make sure you’re safe,” Blake continued. “You won’t even know I’m there. I promise.” Blake removed his hands from her face. “Are you done?” Livia wanted to make sure. Blake stepped back and nodded as if they’d just completed a painful business transaction, like buying a coffin. Livia shook her head and launched herself at him. He caught her as she wrapped her legs around his waist. She held his face like he’d just held hers. His green eyes were unsure, but a tiny spark danced within them. “Blake Hartt, I choose you. I deserve you. I want you.” Livia proved it by kissing his cold lips until they were warm. Blake laughed and pulled away to look at her with tears and rain in his eyes. “Really? Really. Really!” Livia nodded. “Absolutely.” Blake kissed Livia this time. He started out gently and then became more serious. He carried her over to the station’s brick wall and pressed her back against it. He put her feet on the ground as he grabbed a fistful of her soaking wet hair. Livia reached under his T-shirt to feel his stomach and then his chest. Blake moaned and pushed her harder against the building. But again he pulled back to look at her. “Me? I want you to be sure,” he said. “You,” Livia whispered. “Me.” His eyes were full of intent. “Always you.” Livia gave him her biggest, heartfelt smile. “Five hundred.” Blake touched her face as if she might be a mirage and smiled back only when she didn’t disappear.
Debra Anastasia (Poughkeepsie (Poughkeepsie Brotherhood, #1))
Back in the twentieth century, American girls had used baseball terminology. “First base” referred to embracing and kissing; “second base” referred to groping and fondling and deep, or “French,” kissing, commonly known as “heavy petting”; “third base” referred to fellatio, usually known in polite conversation by the ambiguous term “oral sex”; and “home plate” meant conception-mode intercourse, known familiarly as “going all the way.” In the year 2000, in the era of hooking up, “first base” meant deep kissing (“tonsil hockey”), groping, and fondling; “second base” meant oral sex; “third base” meant going all the way; and “home plate” meant learning each other’s names. Getting to home plate was relatively rare, however. The typical Filofax entry in the year 2000 by a girl who had hooked up the night before would be: “Boy with black Wu-Tang T-shirt and cargo pants: O, A, 6.” Or “Stupid cock diesel”—slang for a boy who was muscular from lifting weights—“who kept saying, ‘This is a cool deal’: TTC, 3.” The letters referred to the sexual acts performed (e.g., TTC for “that thing with the cup”), and the Arabic number indicated the degree of satisfaction on a scale of 1 to 10. In the year 2000, girls used “score” as an active verb indicating sexual conquest, as in: “The whole thing was like very sketchy, but I scored that diesel who said he was gonna go home and caff up [drink coffee in order to stay awake and study] for the psych test.” In the twentieth century, only boys had used “score” in that fashion, as in: “I finally scored with Susan last night.” That girls were using such a locution points up one of the ironies of the relations between the sexes in the year 2000. The continuing vogue of feminism had made sexual life easier, even insouciant, for men. Women had been persuaded that they should be just as active as men when it came to sexual advances. Men were only too happy to accede to the new order, since it absolved them of all sense of responsibility
Tom Wolfe (Hooking Up (Ceramic Transactions Book 104))
... nature did not make us to feel too good for too long (which would be no good for the survival of the species) but only to feel good enough to imagine, erroneously, that someday we might feel good all the time. To believe that humanity will ever live in a feel-good world is a common mistake. And if we do not feel good, we should act as if we do. If you act happy, then you will become happy—everybody in the workaday world knows that. If you do not improve, then someone must assume the blame. And that someone will be you. We are on our way to the future, and no introverted melancholic is going to impede our progress. You have two choices: start thinking the way God and your society want you to think or be forsaken by all. The decision is yours, since you are a free agent who can choose to rejoin the world of fabricated reality—civilization, that is—or stubbornly insist on . . . what? That we should rethink how the whole world transacts its business? That we should start over from scratch, questioning all the ways and means that delivered us to a lofty prominence over the amusement park of creation? Try to be realistic. We made our world just the way nature and the Lord wanted us to make it. There is no starting over and no going back. No major readjustments are up for a vote. And no nihilistic head case is going to get a bad word in edgewise. The universe was created by the Creator, goddamn it. We live in a country we love and that loves us back. We have families and friends and jobs that make it all worthwhile. We are somebodies, as we spin upon this good earth, not a bunch of nobodies without names or numbers or retirement plans. None of this is going to become unraveled by a thought criminal who contends that the world is not double plus good and never will be and who believes that anyone is better off dead than alive. Our lives may not be unflawed—that would deny us a future to work toward—but if this charade is good enough for us, then it should be good enough for you. So if you cannot get your mind right, try walking away. You will find no place to go and no one who will have you. You will find only the same old trap the world over. It is the trap of tomorrow. Love it or leave it—choose which and choose fast. You will never get us to give up our hopes, demented as they may seem. You will never get us to wake up from our dreams. Your opinions are not certified by institutions of authority or by the middling run of humanity, and therefore whatever thoughts may enter your chemically imbalanced brain are invalid, inauthentic, or whatever dismissive term we care to assign to you who are only “one of those people.” So get the hell out if you can. But we are betting that when you start hurting badly enough, you will come running back. If you are not as strong as Samson— that no-good suicide and slaughterer of Philistines—then you will return to the trap. Do you think we are morons? We have already thought everything that you have thought. The only difference is that we have the proper and dignified sense of futility not to spread that nasty news. Our shibboleth: “Up the Conspiracy and down with Consciousness.
Thomas Ligotti (The Conspiracy Against the Human Race)
(Story on an Egyptian pharaoh) (Close Friends and family disturbed by him not keeping regular hours at court.) _________________________________________ “Sire you are not conducting yourself properly by pursuing worthless past times you ought to be seated solemnly on your stately throne transacting affairs of state throughout the day that way the Egyptians would know that they’re being governed by a competent man and your reputation would improve but as it is, you are not acting at all like a king.” The king retorts: “When archers need to use their bows, they string them tightly but when they are finished using them, they relax them for if a bow where to remain tightly strung all the time it would snap and be of no use when someone needed it. The same principle applies to the daily routine of a human being. If someone wants to work seriously all the time and not let himself ease off for a share of play, he will go insane without even knowing it or at least suffer a stroke. And it is because I recognize this maximum that I allot a share of my time to each aspect of life.
Herodotus
But you're a poet, and I'm a simple mortal, and so I say one must look at the thing from the simplest, most practical point of view. I, for instance, have long since freed myself from all shackles, and even obligations. I only recognize obligations when I see I have something to gain by them. You, of course, can't look at things like that, your legs are in fetters, and your taste is morbid. You talk of the ideal, of virtue. Well, my dear fellow, I am ready to admit anything you tell me to, but what am I to do if I know for a fact that at the root of all human virtues lies the completest egoism? And the more virtuous anything is, the more egoism there is in it. Love yourself, that's the one rule I recognize. Life is a commercial transaction, don't waste your money, but kindly pay for your entertainment, and you will be doing your whole duty to your neighbour. Those are my morals, if you really want to know them, though I confess that to my thinking it is better not to pay one's neighbour, but to succeed in making him do things for nothing. I have no ideals and I don't want to have them; I've never felt a yearning for them. One can live such a gay and charming life without ideals . . .
Fyodor Dostoevsky (The Insulted and Humiliated)
This happens because data scientists all too often lose sight of the folks on the receiving end of the transaction. They certainly understand that a data-crunching program is bound to misinterpret people a certain percentage of “he time, putting them in the wrong groups and denying them a job or a chance at their dream house. But as a rule, the people running the WMDs don’t dwell on those errors. Their feedback is money, which is also their incentive. Their systems are engineered to gobble up more data and fine-tune their analytics so that more money will pour in. Investors, of course, feast on these returns and shower WMD companies with more money. And the victims? Well, an internal data scientist might say, no statistical system can be perfect. Those folks are collateral damage. And often, like Sarah Wysocki, they are deemed unworthy and expendable. Big Data has plenty of evangelists, but I’m not one of them. This book will focus sharply in the other direction, on the damage inflicted by WMDs and the injustice they perpetuate. We will explore harmful examples that affect people at critical life moments: going to college, borrowing money, getting sentenced to prison, or finding and holding a job. All of these life domains are increasingly controlled by secret models wielding arbitrary punishments.
Cathy O'Neil (Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy)
Of course the no-government ethics will meet with at least as many objections as the no-capital economics. Our minds have been so nurtured in prejudices as to the providential functions of government that anarchist ideas must be received with distrust. Our whole education, from childhood to the grave, nurtures the belief in the necessity of a government and its beneficial effects. Systems of philosophy have been elaborated to support this view; history has been written from this standpoint; theories of law have been circulated and taught for the same purpose. All politics are based on the same principle, each politician saying to people he wants to support him: “Give me the governmental power; I will, I can, relieve you from the hardships of your present life.” All our education is permeated with the same teachings. We may open any book of sociology, history, law, or ethics: everywhere we find government, its organisation, its deeds, playing so prominent a part that we grow accustomed to suppose that the State and the political men are everything; that there is nothing behind the big statesmen. The same teachings are daily repeated in the Press. Whole columns are filled up with minutest records of parliamentary debates, of movements of political persons. And, while reading these columns, we too often forget that besides those few men whose importance has been so swollen up as to overshadow humanity, there is an immense body of men—mankind, in fact—growing and dying, living in happiness or sorrow, labouring and consuming, thinking and creating. And yet, if we revert from the printed matter to our real life, and cast a broad glance on society as it is, we are struck with the infinitesimal part played by government in our life. Millions of human beings live and die without having had anything to do with government. Every day millions of transactions are made without the slightest interference of government; and those who enter into agreements have not the slightest intention of breaking bargains. Nay, those agreements which are not protected by government (those of the exchange, or card debts) am perhaps better kept than any others. The simple habit of keeping one's word, the desire of not losing confidence, are quite sufficient in an overwhelming majority of cases to enforce the keeping of agreements. Of course it may be said that there is still the government which might enforce them if necessary. But without speaking of the numberless cases which could not even be brought before a court, everyone who has the slightest acquaintance with trade will undoubtedly confirm the assertion that, if there were not so strong a feeling of honour in keeping agreements, trade itself would become utterly impossible.
Pyotr Kropotkin (Anarchism: A Collection of Revolutionary Writings)
After more than twenty years as a transactional trader and businessman in what I called the “strange profession,” I tried what one calls an academic career. And I have something to report—actually that was the driver behind this idea of antifragility in life and the dichotomy between the natural and the alienation of the unnatural. Commerce is fun, thrilling, lively, and natural; academia as currently professionalized is none of these. And for those who think that academia is “quieter” and an emotionally relaxing transition after the volatile and risk-taking business life, a surprise: when in action, new problems and scares emerge every day to displace and eliminate the previous day’s headaches, resentments, and conflicts. A nail displaces another nail, with astonishing variety. But academics (particularly in social science) seem to distrust each other; they live in petty obsessions, envy, and icy-cold hatreds, with small snubs developing into grudges, fossilized over time in the loneliness of the transaction with a computer screen and the immutability of their environment. Not to mention a level of envy I have almost never seen in business. … My experience is that money and transactions purify relations; ideas and abstract matters like “recognition” and “credit” warp them, creating an atmosphere of perpetual rivalry. I grew to find people greedy for credentials nauseating, repulsive, and untrustworthy.
Nassim Nicholas Taleb (Antifragile: Things that Gain from Disorder)
In addition to his insight about making a positive difference, Peter Drucker had five other rules that are applicable for earning credibility. At first they may strike you as self-evident, even trite, but smarter people than I have had the same initial reaction and now are quoting them back to me on a regular basis. If you want to elevate your credibility, start by committing these Druckerisms to memory: Every decision in the world is made by the person who has the power to make the decision. Make peace with that. If we need to influence someone in order to make a positive difference, that person is our customer and we are a salesperson. Our customer does not need to buy; we need to sell. When we are trying to sell, our personal definition of value is far less important than our customer’s definition of value. We should focus on the areas where we can actually make a positive difference. Sell what we can sell and change what we can change. Let go of what we cannot sell or change. Each of these rules assumes that acquiring recognition and approval is a transactional exercise. Note the frequent reference to selling and customers. The implication is that we must sell our achievements and competence in order to have them recognized and appreciated by others. These Druckerisms not only endorse our need for approval, they emphasize that we can’t afford to be passive about it—not when our credibility is at stake.
Marshall Goldsmith (The Earned Life: Lose Regret, Choose Fulfillment)
April 19 Is It Not in the Least Likely? For Joab had turned after Adonijah, though he turned not after Absalom. 1 Kings 2:28 Joab stood the big test, he remained absolutely loyal and true to David and did not turn after the fascinating and ambitious Absalom, but yet towards the end of his life he turned after the craven Adonijah. Always remain alert to the fact that where one man has gone back is exactly where any one may go back (see 1 Corinthians 10:13). You have gone through the big crisis, now be alert over the least things; take into calculation the “retired sphere of the leasts.” We are apt to say—“It is not in the least likely that having been through the supreme crisis, I shall turn now to the things of the world.” Do not forecast where the temptation will come; it is the least likely thing that is the peril. In the aftermath of a great spiritual transaction the “retired sphere of the leasts” begins to tell; it is not dominant, but remember it is there, and if you are not warned, it will trip you up. You have remained true to God under great and intense trials, now beware of the undercurrent. Do not be morbidly introspective, looking forward with dread, but keep alert; keep your memory bright before God. Unguarded strength is double weakness, because that is where the “retired sphere of the leasts” saps. The Bible characters fell on their strong points, never on their weak ones. “Kept by the power of God”—that is the only safety.
Oswald Chambers (My Utmost for His Highest)
Cohen continued to struggle with his own well-being. Even though he had achieved his life’s dream of running his own firm, he was still unhappy, and he had become dependent on a psychiatrist named Ari Kiev to help him manage his moods. In addition to treating depression, Kiev’s other area of expertise was success and how to achieve it. He had worked as a psychiatrist and coach with Olympic basketball players and rowers trying to improve their performance and overcome their fear of failure. His background building athletic champions appealed to Cohen’s unrelenting need to dominate in every transaction he entered into, and he started asking Kiev to spend entire days at SAC’s offices, tending to his staff. Kiev was tall, with a bushy mustache and a portly midsection, and he would often appear silently at a trader’s side and ask him how he was feeling. Sometimes the trader would be so startled to see Kiev there he’d practically jump out of his seat. Cohen asked Kiev to give motivational speeches to his employees, to help them get over their anxieties about losing money. Basically, Kiev was there to teach them to be ruthless. Once a week, after the market closed, Cohen’s traders would gather in a conference room and Kiev would lead them through group therapy sessions focused on how to make them more comfortable with risk. Kiev had them talk about their trades and try to understand why some had gone well and others hadn’t. “Are you really motivated to make as much money as you can? This guy’s going to help you become a real killer at it,” was how one skeptical staff member remembered Kiev being pitched to them. Kiev’s work with Olympians had led him to believe that the thing that blocked most people was fear. You might have two investors with the same amount of money: One was prepared to buy 250,000 shares of a stock they liked, while the other wasn’t. Why? Kiev believed that the reluctance was a form of anxiety—and that it could be overcome with proper treatment. Kiev would ask the traders to close their eyes and visualize themselves making trades and generating profits. “Surrendering to the moment” and “speaking the truth” were some of his favorite phrases. “Why weren’t you bigger in the trades that worked? What did you do right?” he’d ask. “Being preoccupied with not losing interferes with winning,” he would say. “Trading not to lose is not a good strategy. You need to trade to win.” Many of the traders hated the group therapy sessions. Some considered Kiev a fraud. “Ari was very aggressive,” said one. “He liked money.” Patricia, Cohen’s first wife, was suspicious of Kiev’s motives and believed that he was using his sessions with Cohen to find stock tips. From Kiev’s perspective, he found the perfect client in Cohen, a patient with unlimited resources who could pay enormous fees and whose reputation as one of the best traders on Wall Street could help Kiev realize his own goal of becoming a bestselling author. Being able to say that you were the
Sheelah Kolhatkar (Black Edge: Inside Information, Dirty Money, and the Quest to Bring Down the Most Wanted Man on Wall Street)
We worship The Block.” The player stared at me for a moment, screwing up his face as he tried to comprehend what I’d said. Then he started to chuckle. “You worship blocks? Like what everything is made out of?” I shook my head. “No, we worship The Block. It is a mysterious block that exists somewhere in the sky. It is said that The Block knows all and sees all. It is said that if it chose to, it could write everyone’s story in the Book of Life. Everyone from Herobrine and Notch down to the smallest endermite.” The player nodded his head. “The Block sounds pretty powerful. Have you ever seen him or her or it or whatever it is?” I shook my head. “The Block only reveals itself in dreams and trance-induced stupors.” “So, you’ve never seen it then?” “I have not. But I work every day to get to the point where I will be blessed enough to see The Block.” Tanisto nodded and pursed his lips. “Sounds kinda cool, I guess. What do you call your religion?” I leaned forward again. “We call ourselves … Blockheads.” The player nodded. He was getting a strange look on his face, like he was stifling a laugh. “It was nice talking to you. I think I’ll go find a villager to trade with. I require more ... earthly transactions.” I leaned back. “Suit yourself. But, you will never know the grand truth of the universe if you do not try to communicate with The Block.” The player nodded, but said no more before scurrying away. After the player was out of earshot, Dark Knight chuckled. “Blockheads. You just made all that up? You’re funny. I never realized.” I looked over my shoulder and hissed at him. “You have taken a vow of silence. Now, you have broken it, and you will never know the mysteries of The Block.
Dr. Block (The Ballad of Winston the Wandering Trader, Book 7 (The Ballad of Winston #7))
1. I know that I have the ability to achieve the object of my Definite Purpose in life. Therefore I demand of myself persistent, continuous action towards its attainment, and I here and now promise to take such action. 2. I realise the dominating thoughts of my mind will eventually reproduce themselves in outward, physical action and gradually transform themselves into physical reality. Therefore I will concentrate my thoughts for 30 minutes daily upon the task of thinking of the person I intend to become, thereby creating in my mind a clear mental picture of that person. 3. I know through the principle of autosuggestion that any desire I persistently hold in my mind will eventually seek expression through some practical means of attaining the object. Therefore I will devote 10 minutes daily to demanding of myself the development of self-confidence . 4. I have clearly written down a description of my Definite Chief Aim in life. I will never stop trying until I have developed sufficient self-confidence for its attainment. 5. I fully realise that no wealth or position can long endure unless built upon truth and justice. Therefore I will engage in no transaction that does not benefit all whom it affects. I will succeed by attracting to myself the forces I wish to use, and the cooperation of other people. I will induce others to serve me because of my willingness to serve others. I will eliminate hatred, envy, jealousy, selfishness and cynicism by developing love for all humanity because I know that a negative attitude towards others can never bring me success. I will cause others to believe in me, because I will believe in them, and in myself. I will sign my name to this formula, commit it to memory and repeat it aloud once a day, with full faith that it will gradually influence my thoughts and actions so that I will become a self-reliant and successful person.
Napoleon Hill (Think and Grow Rich (Think and Grow Rich Series))
An implicit assumption in many normative debates is that private solutions cannot be relied upon for complex problems. Can private governance facilitate cooperation in sophisticated transactions, in large groups, in heterogeneous populations, under conditions of anonymity, or across long distances? Or will problems such as free riding and prisoners’ dilemmas lead to market failure? All of these are empirical questions whose answers are usually assumed rather than investigated. Yet mechanisms of private governance are far more ubiquitous and far more powerful than commonly assumed. Mechanisms of private governance work in small and large groups, among friends and strangers, in ancient and modern societies, and for simple and extremely complex transactions. They often exist alongside, and in many cases in spite of, government legal efforts, and most of the time they are totally missed. The more that private governance solves problems behind the scenes, the more people overlook it and misattribute order to the state. Milton Friedman, for example, recognizes that private rule enforcement could work, but considers it rare: “I look over history, and outside of perhaps Iceland, where else can you find any historical examples of that kind of a system developing?” (Doherty and Friedman, 1995).3 After reading this book, I hope Friedman would answer instead that private order is all around us. Private governance is everywhere and responsible for creating order not just in basic markets but also in the world’s most sophisticated markets, including futures and advanced derivatives markets. If the success of private governance were limited to the examples in this book, the track record should be rated superb. Yet they are a fraction of what has worked and will work in the future. I hope this research inspires others to document some of the countless mechanisms that have made markets as robust as they are. Research in private governance not only
Edward P. Stringham (Private Governance: Creating Order in Economic and Social Life)
By pointing to the captain’s foolhardy departure from standard procedure, the officials shielded themselves from the disturbing image of slaves overpowering their captors and relieved themselves of the uncomfortable obligation to explain how and why the events had deviated from the prescribed pattern. But assigning blame to the captain for his carelessness afforded only partial comfort, for by seizing their opportunity, the Africans aboard the Cape Coast had done more than liberate themselves (temporarily at least) from the slave ship. Their action reminded any European who heard news of the event of what all preferred not to contemplate too closely; that their ‘accountable’ history was only as real as the violence and racial fiction at its foundation. Only by ceaseless replication of the system’s violence did African sellers and European buyers render captives in the distorted guise of human commodities to market. Only by imagining that whiteness could render seven men more powerful than a group of twice their number did European investors produce an account naturalizing social relations that had as their starting point an act of violence. Successful African uprisings against European captors were of course moments at which the undeniable free agency of the captives most disturbed Europeans—for it was in these moments that African captives invalidated the vision of the history being written in this corner of the Atlantic world and articulated their own version of a history that was ‘accountable.’ Other moments in which the agency and irrepressible humanity of the captives manifested themselves were more tragic than heroic: instances of illness and death, thwarted efforts to escape from the various settings of saltwater slavery, removal of slaves from the market by reason of ‘madness.’ In negotiating the narrow isthmus between illness and recovery, death and survival, mental coherence and insanity, captives provided the answers the slave traders needed: the Africans revealed the boundaries of the middle ground between life and death where human commodification was possible. Turning people into slaves entailed more than the completion of a market transaction. In addition, the economic exchange had to transform independent beings into human commodities whose most ‘socially relevant feature’ was their ‘exchangeability’ . . . The shore was the stage for a range of activities and practices designed to promote the pretense that human beings could convincingly play the part of their antithesis—bodies animated only by others’ calculated investment in their physical capacities.
Stephanie E. Smallwood (Saltwater Slavery: A Middle Passage from Africa to American Diaspora)
To every one Jesus has left a work to do, there is no one who can plead that he is excused. Every Christian is to be a worker with Christ; but those to whom he has intrusted large means and abilities have the greater responsibilities. … The Master has given directions, “Occupy till I come.” He is the great proprietor, and has a right to investigate every transaction, and approve or condemn; he has a right to rebuke, to encourage, to counsel, or to expel. The Lord’s work requires careful thought and the highest intellect. He will not inquire how successful you have been in gathering means to hoard, or that you may excel your neighbors in property, and gather attention to yourself while excluding God from your hearts and homes. He will inquire, What have you done to advance my cause with the talents I lent you? What have you done for me in the person of the poor, the afflicted, the orphan, and the fatherless? I was sick, poor, hungry, and destitute of clothing; what did you do for me with my intrusted means? How was the time I lent you employed? How did you use your pen, your voice, your money, your influence? I made you the depositary of a precious trust by opening before you the thrilling truths heralding my second coming. What have you done with the light and knowledge I gave you to make men wise unto salvation? Our Lord has gone away to receive his kingdom; but he will prepare mansions for us, and then will come to take us to himself. In his absence he has given us the privilege of being co-laborers with him in the work of preparing souls to enter those mansions of light and glory. It was not that we might lead a life of worldly pleasure and extravagance that he left the royal courts of Heaven, clothing his divinity with humanity, and becoming poor that we through his poverty might be made rich. He did this that we might follow his example of self-denial for others. Each one of us is building upon the true foundation, wood, hay, and stubble, to be consumed in the last great conflagration, and our life-work be lost, or we are building upon that foundation, gold, silver, and precious stones, which will never perish, but shine the brighter amid the devouring elements that will try every man’s work. Any unfaithfulness in spiritual and eternal things here will result in loss throughout endless ages. Those who lead a Christless life, who exclude Jesus from heart, home, and business, who leave him out of their counsels, and trust to their own heart, and rely on their own judgment, are unfaithful servants, and will receive the reward which their works have merited. At his coming the Master will call his servants, and reckon with them. The parable certainly teaches that good works will be rewarded according to the motive that prompted them; that skill and intellect used in the service of God will prove a success, and will be rewarded according to the fidelity of the worker. Those who have had an eye single to the glory of God will have the richest reward. -ST 11-20-84
Ellen Gould White (Sabbath School Lesson Comments By Ellen G. White - 2nd Quarter 2015 (April, May, June 2015 Book 32))
Any true definition of preaching must say that that man is there to deliver the message of God, a message from God to those people. If you prefer the language of Paul, he is 'an ambassador for Christ'. That is what he is. He has been sent, he is a commissioned person, and he is standing there as the mouthpiece of God and of Christ to address these people. In other words he is not there merely to talk to them, he is not there to entertain them. He is there - and I want to emphasize this - to do something to those people; he is there to produce results of various kinds, he is there to influence people. He is not merely to influence a part of them; he is not only to influence their minds, not only their emotions, or merely to bring pressure to bear upon their wills and to induce them to some kind of activity. He is there to deal with the whole person; and his preaching is meant to affect the whole person at the very centre of life. Preaching should make such a difference to a man who is listening that he is never the same again. Preaching, in other words, is a transaction between the preacher and the listener. It does something for the soul of man, for the whole of the person, the entire man; it deals with him in a vital and radical manner I remember a remark made to me a few years back about some studies of mine on “The Sermon on the Mount.” I had deliberately published them in sermonic form. There were many who advised me not to do that on the grounds that people no longer like sermons. The days for sermons, I was told, were past, and I was pressed to turn my sermons into essays and to give them a different form. I was most interested therefore when this man to whom I was talking, and he is a very well-known Christian layman in Britain, said, "I like these studies of yours on “The Sermon on the Mount” because they speak to me.” Then he went on to say, “I have been recommended many books by learned preachers and professors but,” he said, “what I feel about those books is that it always seems to be professors writing to professors; they do not speak to me. But,” he said, “your stuff speaks to me.” Now he was an able man, and a man in a prominent position, but that is how he put it. I think there is a great deal of truth in this. He felt that so much that he had been recommended to read was very learned and very clever and scholarly, but as he put it, it was “professors writing to professors.” This is, I believe, is a most important point for us to bear in mind when we read sermons. I have referred already to the danger of giving the literary style too much prominence. I remember reading an article in a literary journal some five or six years ago which I thought was most illuminating because the writer was making the selfsame point in his own field. His case was that the trouble today is that far too often instead of getting true literature we tend to get “reviewers writing books for reviewers.” These men review one another's books, with the result that when they write, what they have in their mind too often is the reviewer and not the reading public to whom the book should be addressed, at any rate in the first instance. The same thing tends to happen in connection with preaching. This ruins preaching, which should always be a transaction between preacher and listener with something vital and living taking place. It is not the mere imparting of knowledge, there is something much bigger involved. The total person is engaged on both sides; and if we fail to realize this our preaching will be a failure.
D. Martyn Lloyd-Jones