Telephone Conversation Quotes

That was the trouble with this house. A girl couldn't even carry on a telephone conversation with any privacy

There was silence on the other end. The static crackle from one hundred kilometres of telephone lines. Crows sitting on them, shivering, while people's conversations darted past under their feet.

I've made a profound transformation. I've fashioned some cyber-underwear. I'm not scared of anything! Actually, I am scared of a few things. Cyber world is a world of adventure, a new galaxy. I'm big on adventure. But I don't assume that just because the word cyber is being used as a prefix, doesn't give it anymore value or credence. Cyber relationships have the illusion of intimacy, sometimes with the absence of intimacy. Is it better to have a conversation in a café or on the telephone?

The National Security Agency’s capability at any time could be turned around on the American people, and no American would have any privacy left, such is the capability to monitor everything: telephone conversations, telegrams, it doesn’t matter. There would be no place to hide. If a dictator ever took over, the N.S.A. could enable it to impose total tyranny, and there would be no way to fight back.

Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy. —Dale Carnegie

There is no easy button in sales. Prospecting is hard, emotionally draining work, and it is the price you have to pay to earn a high income.

Of course. NSA is rumored to tape record every transatlantic telephone conversation. Maybe they’d recorded this session.

Sometimes we don't need to eat or drink as much as we do, but it has become a kind of addiction. We feel so lonely. Loneliness is one of the afflictions of modern life. It is similar to the Third and Fourth Precpets--we feel lonely, so we engage in conversation, or even in a sexual relationship, hoping that the feeling of loneliness will go away. Drinking and eating can also be the result of loneliness. You want to drink or overeat in order to forget your loneliness, but what you eat may bring toxins into your body. When you are lonely, you open the refrigerator, watch TV, read magazines or novels, or pick up the telephone to talk. But unmindful consumption always makes things worse (68).

When was the last time you’d told Mom about something that had happened to you? At a certain point, the conversations between you and Mom became simplified. Even that was not done face to face, but by telephone.

We have all heard such stories of expert intuition: the chess master who walks past a street game and announces “White mates in three” without stopping, or the physician who makes a complex diagnosis after a single glance at a patient. Expert intuition strikes us as magical, but it is not. Indeed, each of us performs feats of intuitive expertise many times each day. Most of us are pitch-perfect in detecting anger in the first word of a telephone call, recognize as we enter a room that we were the subject of the conversation, and quickly react to subtle signs that the driver of the car in the next lane is dangerous. Our everyday intuitive abilities are no less marvelous than the striking insights of an experienced firefighter or physician—only more common. The psychology of accurate intuition involves no magic. Perhaps the best short statement of it is by the great Herbert Simon, who studied chess masters and showed that after thousands of hours of practice they come to see the pieces on the board differently from the rest of us. You can feel Simon’s impatience with the mythologizing of expert intuition when he writes: “The situation has provided a cue; this cue has given the expert access to information stored in memory, and the information provides the answer. Intuition is nothing more and nothing less than recognition.

mediocrity is like a broke uncle. Once he moves into your house, it is nearly impossible to get him to leave.

Here is the brutal reality. If you don't have a plan, you will become a part of someone else's plan. You can either take control of your life or someone else will use you to enhance theirs. It's your choice.

The 30-Day Rule states that the prospecting you do in this 30-day period will pay off for the next 90 days. It is a simple, yet powerful universal rule that governs sales and you ignore it at your peril. When you internalize this rule, it will drive you to never put prospecting aside for another day. The implication of the 30-Day Rule is simple. Miss a day of prospecting and it will tend to bite you sometime in the next 90 days. Miss a week and you will feel it in your commission check. Miss the entire month and you will tank your pipeline, fall into a slump, and wake up 90 days later desperate, feeling like a loser, with no clue how you ended up there.

I hated making small talk and avoided people in the grocery store and other places just so that i wouldn't have to think of things to say. I liked people, i cared about them, and i wanted to be a good person, but don't make me chat idly on the telephone or make pleasant conversation just for the sake of being polite.- Josie Jo Jensen

Just the minute another person is drawn into some one's life, there begin to arise undreamed-of complexities, and from such a simple beginning as sexual desire we find built up such alarming yet familiar phenomena as fetes, divertissements, telephone conversations, arrangements, plans, sacrifices, train arrivals, meetings, appointments, tardiness, delays, marriages, dinners, small pets and animals, calumny, children, music lessons, yellow shades for the windows, evasions, lethargy, cigarettes, candies, repetition of stories and anecdotes, infidelity, ineptitude, incompatibility, bronchial trouble, and many others, all of which are entirely foreign to the original urge and way off the subject.

Their home is white and precise, an advertisement for right angles. When he’s sure no one’s looking, Benji silently nudges the shoe-rack one inch out of line and touches a couple of the photos on the wall so that they’re hanging ever so slightly crooked, and as he walks across the rug in the living room he lets his big toe fleetingly mess up some of the fringe. When he reaches the terrace door he sees Kevin’s mom’s reflection in the glass. She’s going around mechanically putting everything back to how it was, without missing a beat of her telephone conversation.

Law of the Universe: Nothing happens until something moves. Law of Business: Nothing happens until someone sells something. —Jeb Blount

The enduring mantra of the fanatical prospector is: One more call.

Telephone conversations are so inadequate, so lacking in expression and gesture and everything.

The fact is, if you are having a hard time getting appointments, getting to decision makers, getting information, or closing the deal, 9 out of 10 times it is because you are not asking.

Better than those mobile phones the young ones check hundreds of times a day which makes them go mental She’s read about it in the paper Besides, why replace her old phone when it’s still in good working order, sits on the console by the front door, attached to a wire that’s attached to a socket Telephone conversations should be kept short and had standing Far as she’s concerned

Iowa, to be on the safe side, outlawed conversations in any language other than English in schools, at church, or even over the telephone. When people protested that they would have to give up church services in their own languages, Governor William L. Harding responded: “There is no use in anyone wasting his time praying in other languages than English. God is listening only to the English tongue.

She’s spoken with Parkaboy twice before, and both times it’s been odd, in the way that initial telephone conversations with people you’ve gotten to know well on the Net, yet have never met, are odd. She

It is no different in sales. Elite salespeople, like elite athletes, track everything. You will never reach peak performance until you know your numbers and use those numbers to make directional corrections.

it turned out that there was something terribly stressful about visual telephone interfaces that hadn't been stressful at all about voice-only interfaces. Videophone consumers seemed suddenly to realize that they'd been subject to an insidious but wholly marvelous delusion about conventional voice-only telephony. They'd never noticed it before, the delusion... ...A traditional aural-only conversation.. ...let you enter a kind of highway-hypnotic semi-attentive fugue: while conversing, you could look around the room, doodle, fine-groom, peel tiny bits of dead skin away from your cuticles, compose phone-pad haiku, stir things on the stove; you could even carry on a whole separate additional sign-language-and-exagerrated-facial-expression type of conversation with peoople right there in the room with you, all while seemingg to be right there attending closely to the voice on the phone. And yet even as you were dividing your attention between the phone call and all sorts of other idle little fuguelike activities, you were somehow never haunted by the suspicion that the person on the other end's attention might be similarly divided.

In the middle to late 1970s, when Putin joined the KGB, the secret police, like all Soviet institutions, was undergoing a phase of extreme bloating. Its growing number of directorates and departments were producing mountains of information that had no clear purpose, application, or meaning. An entire army of men and a few women spent their lives compiling newspaper clippings, transcripts of tapped telephone conversations, reports of people followed and trivia learned, and all of this made its way to the top of the KGB pyramid, and then to the leadership of the Communist Party, largely unprocessed and virtually unanalyzed.

Overcoming doesn't work. There is a universal law of human behavior: You cannot argue another person into believing that they are wrong. The more you push another person, the more they dig their heels in and resist you.

Dear Ms. Lancaster, I fear your faith has been misplaced-but then, faith usually is. I cannot answer your questions, at least not in writing, because to write out such answers would constitute a sequel to An Imperial Affliction, which you might publish or otherwise share on the network that has replaced the brains of your generation. There is the telephone, but then you might record the conversation. Not that I don't trust you, of course, but I don't trust you. Alas, dear Hazel, I could never answer such questions except in person, and you are there while I am here. That noted, I must confess that the unexpected receipt of your correspondence via Ms. Vliegenthart has delighted me: What a wondrous thing to know that I made something useful to you-even if that book seems so distant from me that I feel it was written by a different man altogether. (The author of that novel was so thin, so frail, so comparatively optimistic!) Should you find yourself in Amsterdam, however, please do pay a visit at your leisure. I am usually home. I wouold even allow you a peek at my grocery lists. Your most sincerely, Peter Van Houten c/o Lidewij Vliegenthart

Under the assumption that it would attract less attention than a BIC language, the conspirators conducted telephone conversations in English--broken English, to be exact, with one tense, no articles, and two pronunciations, both wrong(129).

Sadness such as mine is not depression; it can be blown away by an interesting conversation, a welcome telephone call, or a compelling idea for an essay or piece of fiction. It returns without evident cause, however obvious the cause of its banishment, and it belongs, I have come to suspect, to both youth and age, less frequently to the years between.[pp.177-178]

He'll always make time to talk to you if you call, but it becomes quickly clear in the course of the conversation that spare time is something Zugibe has very little of. He'll be halfway through an explanation of the formula used to determine the pull of the body on each of Christ's hands when his voice will wander away from the telephone for a minute and then he'll come back and say, "Excuse me. A nine year old body. Father beat her to death. Where were we?

The value of Greek prose composition, he said, was not that it gave one any particular facility in the language that could not be gained as easily by other methods but that if done properly, off the top of one's head, it taught one to think in Greek. One's thought patterns become different, he said, when forced into the confines of a rigid and unfamiliar tongue. Certain common ideas become inexpressible; other, previously undreamt-of ones spring to life, finding miraculous new articulation. By necessity, I suppose, it is difficult for me to explain in English exactly what I mean. I can only say that an incendium is in its nature entirely different from the feu with which a Frenchman lights his cigarette, and both are very different from the stark, inhuman pur that the Greeks knew, the pur that roared from the towers of Ilion or leapt and screamed on that desolate, windy beach, from the funeral pyre of Patroklos. Pur: that one word contains for me the secret, the bright, terrible clarity of ancient Greek. How can I make you see it, this strange harsh light which pervades Homer's landscapes and illumines the dialogues of Plato, an alien light, inarticulable in our common tongue? Our shared language is a language of the intricate, the peculiar, the home of pumpkins and ragamuffins and bodkins and beer, the tongue of Ahab and Falstaff and Mrs. Gamp; and while I find it entirely suitable for reflections such as these, it fails me utterly when I attempt to describe in it what I love about Greek, that language innocent of all quirks and cranks; a language obsessed with action, and with the joy of seeing action multiply from action, action marching relentlessly ahead and with yet more actions filing in from either side to fall into neat step at the rear, in a long straight rank of cause and effect toward what will be inevitable, the only possible end. In a certain sense, this was why I felt so close to the other in the Greek class. They, too, knew this beautiful and harrowing landscape, centuries dead; they'd had the same experience of looking up from their books with fifth-century eyes and finding the world disconcertingly sluggish and alien, as if it were not their home. It was why I admired Julian, and Henry in particular. Their reason, their very eyes and ears were fixed irrevocably in the confines of those stern and ancient rhythms – the world, in fact, was not their home, at least the world as I knew it – and far from being occasional visitors to this land which I myself knew only as an admiring tourist, they were pretty much its permanent residents, as permanent as I suppose it was possible for them to be. Ancient Greek is a difficult language, a very difficult language indeed, and it is eminently possible to study it all one's life and never be able to speak a word; but it makes me smile, even today, to think of Henry's calculated, formal English, the English of a well-educated foreigner, as compared with the marvelous fluency and self-assurance of his Greek – quick, eloquent, remarkably witty. It was always a wonder to me when I happened to hear him and Julian conversing in Greek, arguing and joking, as I never once heard either of them do in English; many times, I've seen Henry pick up the telephone with an irritable, cautious 'Hello,' and may I never forget the harsh and irresistible delight of his 'Khairei!' when Julian happened to be at the other end.

Listen. I don’t know how to do this right, but I really, really love you,” he said, and cleared his throat. He licked his lips and started talking fast. “I think you’re the sweetest, most beautiful girl in the world, and I’ve been living for our telephone conversations. It’s the only thing that gets me through these days, knowing that I get to talk to you every night. Keeping the secret about this job was the hardest thing for me to do, but I wanted to tell you in person. And ever since I knew I was going to come here and ask you this, I couldn’t eat or drink anything. And I know I’m different from you, and I’m probably never going to be cool, but I love yourpaintings, I love that you do art, I get it, and I won’t ever tell you that you should do paintings that match somebody’s couch. I will keep you in paint and canvases for the rest of your life, and if you really want to teach elementary school, then I think you’ll be the best teacher there ever was. And I love that you dress so cute, and I love the way you smell and the way you sing in the shower. I used to camp out on the floor outside the door when you were showering just so I could hear you, and the first time we made love was the best thing that ever happened to me, and I was so afraid you were going to say it couldn’t happen again. I just want to spend all my time looking at you and telling you things, and even though I’m just some nerd who thinks about strikes and contracts all the time, I want you to know that I’m financially solvent right now, I have some investments, and I’ll always do anything I can to make you happy. Your happiness is going to be the main thing for me. From now on. Forever. I mean that.

What is the name of the woman on the telephone?” “Alis K.” “Is that her real name?” “No.” Conversation between ‘BB’ and his wife Grete The Informer

We may not have computers or telephones or television, but we have books and conversations. And we talk to each other in person, not through e-mails and texts.

Effective delegation begins with effective communication.

Perfectionism is highly correlated with fear of failure

I called Mom from the hotel during the period of peace, I'd turned out all of the lights and closed the curtains in pursuit of sensory deprivation. It was Black and sensationless. All There was in the room was my voice and mom's voice trickling out of the phone's earpiece, and this feeling passed through me-this feeling of what a gift it is that people are able to speak to each other while they're alive. These casual conversations, this familiar voice heard through a Las Vegas hotel room telephone. It was strange to realize that, in one since, all we are is our voice.

Not ​everything is a priority, and in some cases, this means that there are tasks that may not get done. That's okay. Keep the pipe full and get the deals closed and no one will ever remember.

Time blocking is transformational for salespeople. It changes everything. When you get disciplined at blocking your time and concentrating your power, you see a massive and profound impact on your productivity. You become incredibly efficient when you block your day into short chunks of time for specific activities. You get more accomplished in a shorter time with far better results.

I sometimes turn on the radio and I find very often that what I'm listening to is a discussion of sports. These are telephone conversations. People call in and have long and intricate discussions, and it's plain that quite a high degree of thought and analysis is going into that. People know a tremendous amount. They know all sorts of complicated details and enter into far-reaching discussion about whether the coach made the right decision yesterday and so on. These are ordinary people, not professionals, who are applying their intelligence and analytic skills in these areas and accumulating quite a lot of knowledge and, for all I know, understanding. On the other hand, when I hear people talk about, say, international affairs or domestic problems, it's at a level of superficiality that's beyond belief.

The Snowden affair gave Putin the evidence that confirmed his complaints about American hegemony and perfidy, the hypocrisy of the three American administrations he had now dealt with. Snowden’s disclosures tarnished President Obama’s reputation and undercut his foreign policy, souring relations even with allies like Germany, whose chancellor, Angela Merkel, learned that her own telephone conversations had been tapped. It

One annoyance is people’s seeming inability or unwillingness to differentiate between the number zero and the letter “o.” I’ve had conversations with telephone operators who have told me that I can reach my party by dialing, for example, 31o-3o55. Sometimes I’ve asked, “If I follow your instructions, by dialing the letter ‘o’ instead of the number zero, will I reach my party?” They always answer no and that I must dial the zero. Then I ask, “Why did you tell me ‘o’ when you meant zero?” Our chitchat usually degrades after that. It’s not only telephone operators. How many times have you heard a student or teacher say, “He has a 4 point o GPA”? I

The telephone,” he wrote, “may be briefly described as an electrical contrivance for reproducing in different places the tones and articulations of a speaker’s voice so that Conversations can be carried on by word of mouth between persons in different rooms, in different streets or in different Towns.… The great advantage it possesses over every other form of electrical apparatus is that it requires no skill to operate the instrument.

The jury hung at eleven to one. Promptly a new jury was impaneled. During the second trial a member of the jury came forward to report a bribe attempt. He was excused and replaced by an alternate. This jury found Jimmy Hoffa not guilty. A crushed Bobby Kennedy still had the perjury charge against Hoffa to fall back on. But not for long. The perjury indictment relied on wiretapped conversations between Johnny Dio and Jimmy Hoffa. The wiretap had been authorized pursuant to New York State law and was a valid search and seizure of the telephone conversation under existing New York law. Unfortunately for Bobby, this was the beginning of the age of the Warren Court’s expansion of its control over state and local police procedures. The U.S. Supreme Court ruled that such state-sanctioned wiretaps were unconstitutional and that any evidence obtained by the wiretaps or derived from them was “fruit of the poisonous tree.

he drew from his pocket a tiny instrument which he placed against his ear. Ozma, observing this action in her Magic Picture, at once caught up a similar instrument from a table beside her and held it to her own ear. The two instruments recorded the same delicate vibrations of sound and formed a wireless telephone, an invention of the Wizard. Those separated by any distance were thus enabled to converse together with perfect ease and without any wire connection.

The answer was Stellar Wind. The NSA would eavesdrop freely against Americans and aliens in the United States without probable cause or search warrants. It would mine and assay the electronic records of millions of telephone conversations—both callers and receivers—and the subject lines of e-mails, including names and Internet addresses. Then it would send the refined intelligence to the Bureau for action. Stellar Wind resurrected Cold War tactics with twenty-first-century technology. It let the FBI work with the NSA outside of the limits of the law. As Cheney knew from his days at the White House in the wake of Watergate, the NSA and the FBI had worked that way up until 1972, when the Supreme Court unanimously outlawed warrantless wiretaps. Stellar Wind blew past the Supreme Court on the authority of a dubious opinion sent to the White House the week that the Patriot Act became law. It came from John Yoo, a thirty-four-year-old lawyer in the Justice Department’s Office of Legal Counsel who had clerked for Justice Clarence Thomas. Yoo wrote that the Constitution’s protections against warrantless searches and seizures did not apply to military operations in the United States. The NSA was a military agency; Congress had authorized Bush to use military force; therefore he had the power to use the NSA against anyone anywhere in America. The president was “free from the constraints of the Fourth Amendment,” Yoo wrote. So the FBI would be free as well.

The telephone to Shadow's apartment was silent and dead. He thought about getting it connected, but could think of no one he wanted to call. Late one night he picked it up and listened, and was convinced he could hear a wind blowing and a distant conversation between a group of people talking in voiced too low to properly make out. He said, "hello?" and "who's there?" but there was no reply, only a sudden silence and then the faraway sound of laughter, so faint he was not certain he was not imagining it.

If there was indeed a recording of the conversation that followed, it did not exist for long. Carter would never speak of it, except to say that it was among the most difficult of his long career. The only other witness was Ed Fielding. The security man could not hear Carter's words, but he could see the terrible toll they were taking. He saw a hand gripping the telephone with such force that the knuckles were white. And he saw the eyes. The unusually bright green eyes now burning with a terrifying rage. As Fielding slipped quietly from the room, he realized he had never seen such rage before. He did not know what his friend Adrian Carter was saying to the legendary Israeli assassin. But he was certain of one thing. Blood was going to flow. And men were going to die.

The United States government has perfected a technological capability that enables us to monitor the messages that go through the air.… That capability at any time could be turned around on the American people, and no American would have any privacy left, such is the capability to monitor everything—telephone conversations, telegrams, it doesn’t matter. There would be no place to hide. —Senator Frank Church, Chair, Senate Select Committee to Study Governmental Operations with Respect to Intelligence Activities, 1975

Bruce Friedman, who blogs about the use of computers in medicine, has also described how the Internet is altering his mental habits. “I now have almost totally lost the ability to read and absorb a longish article on the web or in print,” he says.4 A pathologist on the faculty of the University of Michigan Medical School, Friedman elaborated on his comment in a telephone conversation with me. His thinking, he said, has taken on a “staccato” quality, reflecting the way he quickly scans short passages of text from many sources online.

It was one of the worst nights of my life. The house was filling with people and the hours passed in a dreadful streaky blur of relatives, neighbors, crying children, covered dishes, blocked driveways, ringing telephones, bright lights, strange faces, awkward conversations.

We know what you are thinking. It is not girls who need lessons in how to talk on the telephone. We are experts at it. Some of us could even medal in it. The problem is the boys. And they need to shape up. True, true, true. However. The boys are not going to shape up. They are not going to read magazines or informational textbooks such as this one that tell them how to talk to girls on the telephone. And they are not going to magically figure out how to converse either. It is a demonstrated fact that even bona fide boyfriends such as Finn and Jackson and Kaleb are hit with paralyzing stupidity and boringness on the telephone, and you, my girlfriends, you are the only ones who can do anything about it. Some tried-and-true tips 1. No feelings. Not if you can possibly avoid it. Feelings in person only. 2. No long silences. The male of the species hates long silences. If he is silent, say, “I gotta go, I’ll see you later.” And hang up. This is mysterious and alluring. And if it is not, at least you don’t have any more awkwardness. 3. Some people will tell you that you shouldn’t call guys, you should wait for them to call you. Hello? This is the twenty-first century. We can call them. 4. But have a reason. Don’t call “just to talk,” because they have nothing to talk about. Have a story to tell them, or ask if they watched some TV show just now, or ask about homework, or make a plan for the weekend.

A common story had begun to circulate: One man telephones another and in the course of their conversation happens to ask, “How is Uncle Adolf?” Soon afterward the secret police appear at his door and insist that he prove that he really does have an Uncle Adolf and that the question was not in fact a coded reference to Hitler. Germans grew reluctant to stay in communal ski lodges, fearing they might talk in their sleep. They postponed surgeries because of the lip-loosening effects of anesthetic. Dreams reflected the ambient anxiety. One German dreamed that an SA man came to his home and opened the door to his oven, which then repeated every negative remark the household had made against the government. After experiencing life in Nazi Germany, Thomas Wolfe wrote, “Here was an entire nation … infested with the contagion of an ever-present fear. It was a kind of creeping paralysis which twisted and blighted all human relations.

It was all new to him: the memorization of strategic speeches, the trial runs of possible conversations, the yogic deep breathing, all leading up the blind, headlong dive into the staticky sea of telephone lines. He had never felt the pain of the lacklust responses, the dread of "Oh...hi", or the quick annihilation of "Who?

The telephone- it is not a thing that brings people nearer: it underlines remoteness. You are not together as you are in a conversation, for you do not see one another. You are not alone as you are in front of a piece of paper that allows you to talk inwardly while you are addressing the other- to seek out and find the truth.

Most of us are pitch-perfect in detecting anger in the first word of a telephone call, recognize as we enter a room that we were the subject of the conversation, and quickly react to subtle signs that the driver of the car in the next lane is dangerous. Our everyday intuitive abilities are no less marvelous than the striking insights of an experienced firefighter or physician—only more common.

One of the most effective ways to unload nonsales activity is to just say no. You don't have to take on or do everything that others bring to you. Whenever someone brings a task to you that has the potential to derail your Golden Hours and it is not mission critical—say no. This won't be easy. However, if you consistently create reasonable boundaries, it won't take long for others to get the message.

He stood up too, looking almost distressed. And she was pleased and moved to see that he found it hard to break off their conversation. Tonight he'll be alone, she thought, and she felt a kind of pride: here at last, unexpectedly, after all this time, was someone who wanted to win her over; she, an insignificant postal official who sold stamps, dated telegrams, and made telephone connections, meant something to someone.

Dead Seas and Babbling Brooks Not all of us are out of touch with our emotions, but when it comes to talking, all of us are affected by our personality. I have observed two basic personality types. The first I call the “Dead Sea.” In the little nation of Israel, the Sea of Galilee flows south by way of the Jordan River into the Dead Sea. The Dead Sea goes nowhere. It receives but it does not give. This personality type receives many experiences, emotions, and thoughts throughout the day. They have a large reservoir where they store that information, and they are perfectly happy not to talk. If you say to a Dead Sea personality, “What’s wrong? Why aren’t you talking tonight?” he will probably answer, “Nothing’s wrong. What makes you think something’s wrong?” And that response is perfectly honest. He is content not to talk. He could drive from Chicago to Detroit and never say a word and be perfectly happy. On the other extreme is the “Babbling Brook.” For this personality, whatever enters into the eye gate or the ear gate comes out the mouth gate and there are seldom sixty seconds between the two. Whatever they see, whatever they hear, they tell. In fact, if no one is at home to talk to, they will call someone else. “Do you know what I saw? Do you know what I heard?” If they can’t get someone on the telephone, they may talk to themselves because they have no reservoir. Many times a Dead Sea marries a Babbling Brook. That happens because when they are dating, it is a very attractive match. If you are a Dead Sea and you date a Babbling Brook, you will have a wonderful evening. You don’t have to think, “How will I get the conversation started tonight? How will I keep the conversation flowing?” In fact, you don’t have to think at all. All you have to do is nod your head and say, “Uh-huh,” and she will fill up the whole evening and you will go home saying, “What a wonderful person.” On the other hand, if you are a Babbling Brook and you date a Dead Sea, you will have an equally wonderful evening because Dead Seas are the world’s best listeners. You will babble for three hours. He will listen intently to you, and you will go home saying, “What a wonderful person.” You attract each other. But five years after marriage, the Babbling Brook wakes up one morning and says, “We’ve been married five years, and I don’t know him.” The Dead Sea is saying, “I know her too well. I wish she would stop the flow and give me a break.” The good news is that Dead Seas can learn to talk and Babbling Brooks can learn to listen. We are influenced by our personality but not controlled by it. One way to learn new patterns is to establish a daily sharing time in which each of you will talk about three things that happened to you that day and how you feel about them. I call that the “Minimum Daily Requirement” for a healthy marriage. If you will start with the daily minimum, in a few weeks or months you may find quality conversation flowing more freely between you.

Worse, Roger erupted into outbursts of uncontrollable rage, without apparent cause. In time I learned that this was one symptom of what therapists formerly described as a manic-depressive personality. Now they call the condition bipolar disorder. Roger sometimes telephoned and began the conversation, “You better listen to me, Dad, or you are one dead man.” Then, half an hour later, “Dad, can we go to the Yankee game tonight?” Bipolar disorder is terrifying, perhaps most of all for the person suffering from it.

Why do prospects lie—consciously or subconsciously? One of the most cogent explanations I've heard comes from Seth Godin.1 He says that prospects lie because salespeople have trained them to, and “because they're afraid.” They have learned that when they tell the truth, “the salesperson responds by questioning the judgment of the prospect. In exchange for telling the truth, the prospect is disrespected. Of course we [prospects] don't tell the truth—if we do, we're often bullied or berated or made to feel dumb. Is it any surprise that it's easier to just avoid the conflict altogether?”​

Colby was quietly shocked to find Tate not only at his door the next morning, but smiling. He was expecting an armed assault following their recent telephone conversation. “I’m here with a job offer.” Colby’s dark eyes narrowed. “Does it come with a cyanide capsule?” he asked warily. Tate clapped the other man on the shoulder. “I’m sorry about the way I’ve treated you. I haven’t been thinking straight. I’m obliged to you for telling me the truth about Cecily.” “You know the baby’s yours, I gather?” Tate nodded. “I’m on my way to Tennessee to bring her home,” he replied. Colby’s eyes twinkled. “Does she know this?” “Not yet. I’m saving it for a surprise.” “I imagine you’re the one who’s going to get the surprise,” Colby informed him. “She’s changed a lot in the past few weeks.” “I noticed.” Tate leaned against the wall near the door. “I’ve got a job for you.” “You want me to go to Tennessee?” Colby murmured dryly. “In your dreams, Lane,” Tate returned. “No, not that. I want you to head up my security force for Pierce Hutton while I’m away.” Colby looked around the room. “Maybe I’m hallucinating.” “You and my father,” Tate muttered, shaking his head. “Listen, I’ve changed.” “Into what?” “Pay attention. It’s a good job. You’ll have regular hours. You can learn to sleep without a gun under your pillow. You won’t lose any more arms.” He added thoughtfully, “I’ve been a bad friend. I was jealous of you.” “But why?” Colby wanted to know. “Cecily is special. I look out for her, period. There’s never been a day since I met her when she wasn’t in love with you, or a time when I didn’t know it.” Tate felt warmth spread through his body at the remark. “I’ve given her hell. She may not feel that way, now.” “You can’t kill love,” Colby said heavily. “I know. I’ve tried.” Tate felt sorry for the man. He didn’t know how to put it into words. Colby shrugged. “Anyway, I’ve learned to live with my ghosts, thanks to that psychologist Cecily pushed me into seeing.” He scowled. “She keeps snakes, can you imagine? I used to see mine crawling out of whiskey bottles, but hers are real.” “Maybe she’s allergic to fur,” Tate pointed out. Colby chuckled. “Who knows. When do I start?” he added. “Today.” He produced a mobile phone and dialed a number. “I’m sending Colby Lane over. He’s my relief while I’m away. If you have any problems, report them to him.” He nodded as the person on the other end of the line replied in the affirmative. He closed up the phone. “Okay, here’s what you need to do…

have any skeletons in my closet that can’t be allowed out.” He didn’t seek any control over what I wrote, or even ask to read it in advance. His only involvement came when my publisher was choosing the cover art. When he saw an early version of a proposed cover treatment, he disliked it so much that he asked to have input in designing a new version. I was both amused and willing, so I readily assented. I ended up having more than forty interviews and conversations with him. Some were formal ones in his Palo Alto living room, others were done during long walks and drives or by telephone. During my two years of visits, he became increasingly intimate and

The medium of the debate has also changed the nature of the debate. Advertisements for hair dryers, news about pop stars, stories about the bond market, notes from our friends, and far-right memes arrive in a constant stream on our telephones or computers, each one apparently carrying the same weight and importance. If, in the past, most political conversations took place in a legislative chamber, the columns of a newspaper, a television studio, or a bar, now they often take place online, in a virtual reality where readers and writers feel distant from one another and from the issues they describe, where everyone can be anonymous and no one needs to take responsibility for what they say.

The prosperity evangelists talk about “decreeing” things into existence by the “force of faith,” just as God created the world by His faith-filled words. But according to scripture, faith is not a power. Faith itself can do absolutely nothing. If faith could save, heal, or bring prosperity, faith would be God. The New Age mystics and prosperity preachers, in attributing to faith the attributes of deity, are propagating idolatry. Faith is like a telephone wire—it cannot create a conversation between two people, but can only be the instrument through which two people communicate. Faith in anyone or anything other than the true God as He has revealed Himself in Christ and the written Word is idolatry, even if it is faith in good, worth-while, and noble things.

When Camilla and her husband joined Prince Charles on a holiday in Turkey shortly before his polo accident, she didn’t complain just as she bore, through gritted teeth, Camilla’s regular invitations to Balmoral and Sandringham. When Charles flew to Italy last year on a sketching holiday, Diana’s friends noted that Camilla was staying at another villa a short drive away. On her return Mrs Parker-Bowles made it quite clear that any suggestion of impropriety was absurd. Her protestations of innocence brought a tight smile from the Princess. That changed to scarcely controlled anger during their summer holiday on board a Greek tycoon’s yacht. She quietly simmered as she heard her husband holding forth to dinner-party guests about the virtues of mistresses. Her mood was scarcely helped when, later that evening, she heard him chatting on the telephone to Camilla. They meet socially on occasion but, there is no love lost between these two women locked into an eternal triangle of rivalry. Diana calls her rival “the rotweiller” while Camilla refers to the Princess as that “ridiculous creature”. At social engagements they are at pains to avoid each other. Diana has developed a technique in public of locating Camilla as quickly as possible and then, depending on her mood, she watches Charles when he looks in her direction or simply evades her gaze. “It is a morbid game,” says a friend. Days before the Salisbury Cathedral spire appeal concert Diana knew that Camilla was going. She vented her frustration in conversations with friends so that on the day of the event the Princess was able to watch the eye contact between her husband and Camilla with quiet amusement. Last December all those years of pent-up emotion came flooding out at a memorial service for Leonora Knatchbull, the six-year-old daughter of Lord and Lady Romsey, who tragically died of cancer. As Diana left the service, held at St James’s Palace, she was photographed in tears. She was weeping in sorrow but also in anger. Diana was upset that Camilla Parker Bowles who had only known the Romseys for a short time was also present at such an intimate family service. It was a point she made vigorously to her husband as they travelled back to Kensington Palace in their chauffeur-driven limousine. When they arrived at Kensington Palace the Princess felt so distressed that she ignored the staff Christmas party, which was then in full swing, and went to her sitting-room to recover her composure. Diplomatically, Peter Westmacott, the Wales’s deputy private secretary, sent her avuncular detective Ken Wharfe to help calm her.

These two would have felt like old friends had they met just hours before. To some degree, this was because they were kindred spirits—finding ample evidence of common ground and cause for laughter in the midst of effortless conversation; but it was also almost certainly a matter of upbringing. Raised in grand homes in cosmopolitan cities, educated in the liberal arts, graced with idle hours, and exposed to the finest things, though the Count and the American had been born ten years and four thousand miles apart, they had more in common with each other than they had with the majority of their own countrymen. This, of course, is why the grand hotels of the world’s capitals all look alike. The Plaza in New York, the Ritz in Paris, Claridge’s in London, the Metropol in Moscow—built within fifteen years of each other, they too were kindred spirits, the first hotels in their cities with central heating, with hot water and telephones in the rooms, with international newspapers in the lobbies, international cuisine in the restaurants, and American bars off the lobby. These hotels were built for the likes of Richard Vanderwhile and Alexander Rostov, so that when they traveled to a foreign city, they would find themselves very much at home and in the company of kin.

Another morning Diana and I sat together on the window seat in our second-floor living room, looking out at a chilly, gray November day. She cleared her throat gently and asked, “Mrs. Robertson, I wonder if I might ask your advice on something, since you’re so much . . . er, older and . . . wiser, I mean.” She said that her grandmother had suggested to Diana that she seek help from Buckingham Palace in dealing with the press. Diana did not tell me that her grandmother was Lady Ruth Fermoy, a lady-in-waiting to the Queen Mother. Diana wanted to use our telephone to discuss this further with her grandmother. In the meantime, “Do you think I should ask Charles for help, Mrs. Robertson?” She was quite calm and in control; she simply wanted another opinion. I thought for a minute, then told her, “I wouldn’t ask for help if I could possibly manage without it. If the palace thinks you can’t handle the pressure now, they might think you couldn’t handle it once you’re part of the royal family. If you’re serious about this romance, you should try to struggle along on your own.” That conversation took place in early November on the day that the photograph of Diana pushing Patrick up the mews in his stroller was taken. It is my favorite photograph of the two of them because it reminds me of the trust she demonstrated that day. I clearly recall thinking at that point, “This child needs a mother for guidance.

Missy and I were married on August 10, 1990. To say our marriage got off to a rocky start would be an understatement. My brothers and closest friends took me frog-hunting the night before my wedding for my bachelor party. As we were searching for frogs, my oldest brother, Alan, gave me a lot of advice on marriage in general as we motored along the bayou. The main thing he reminded me of is that God is the architect of marriage. Having a great relationship with our Creator is the best thing you can do for your marriage relationship. Alan gave me an illustration of a triangle with the husband and wife on the bottom corners and God at the top corner. His point was that as each person moves closer to God, they also move closer to each other. I never forgot that and he was right. I was mainly the motorman that night and was filled with anxiety and anticipation of the wedding. As we moved along, we saw two big frogs mating on the riverbank. “Whoa, there you go!” Al shouted. It kind of broke the ice for a conversation about intimacy and sex. Missy and I had not seen each other much in the previous couple of months because we couldn’t keep our hands off each other. Many times we had to remind each other of our commitment to stay pure and had had many prayers together. We were not perfect, but one of us would always stop things from getting too heated. Eventually, we decided to have only a long-distance relationship via telephone and our face-to-face encounters became limited to church and public gatherings. As our wedding was approaching, Missy and I were both a little bit nervous about having sex for the first time. I think that’s the way it is when you’re both virgins. We were both excited because we’d decided to save ourselves for marriage and our big night was finally here!

By becoming the aggressor in sharing the good news of Christ with everyone in earshot, I became the one doing the influencing for good rather than the one being influenced for evil. I deduced that my Christianity is not about me but about Christ living through me. Jesus Christ represents everything that is truly good about me. Oddly enough, it started with a prank telephone call when I was seventeen. As I was studying the Bible one night, I had just said a prayer in which I asked God for the strength to be more vocal about my faith. All of a sudden, the phone rang and I answered. “Hello?” I asked. No one answered. “Hello?” I asked again. There was still silence on the other end. I started to hang up the phone, but then it hit me. “I’m glad you called,” I said. “You’re just the person I’m looking for.” Much to my surprise, the person on the other end didn’t hang up. “I want to share something with you that I’m really excited about,” I said. “It’s what I put my faith in. You’re the perfect person to hear it.” So then I started sharing the Gospel, and whoever was on the other end never said a word. Every few minutes, I’d hear a little sound, so I knew the person was still listening. After several minutes, I told the person, “I’m going to ask you a few questions. Why don’t you do one beep for no and two beeps for yes? We can play that game.” The person on the other end didn’t say anything. Undaunted by the person’s silence, I took out my Bible and started reading scripture. After a few minutes, I heard pages rustling on the other end of the phone. I knew the person was reading along with me! After a while, every noise I heard got me more excited! At one point, I heard a baby crying in the background. I guessed that the person on the phone was a mother or perhaps a babysitter. I asked her if she needed to go care for her child. She set the phone down and came back a few minutes later. I figured that once I started preaching, she would hang up the phone. But the fact that she didn’t got my adrenaline flowing. For three consecutive hours, I shared the message of God I’d heard from my little church in Luna, Louisiana, and what I’d learned by studying the Bible and listening to others talk about their faith over the last two years. By the time our telephone call ended, I was out of material! “Hey, will you call back tomorrow night?” I asked her. She didn’t say anything and hung up the phone. I wasn’t sure she would call me back the next night. But I hoped she would, and I prepared for what I was going to share with her next. I came across a medical account of Jesus’ death and decided to use it. It was a very graphic account of Jesus dying on a cross. Around ten o’clock the next night, the phone rang. I answered it and there was silence on the other end. My blood and adrenaline started pumping once again! Our second conversation didn’t last as long because I came out firing bullets! I worried my account of Jesus’ death was too graphic and might offend her. But as I told her the story of Jesus’ crucifixion--how He was sentenced to death by Pontius Pilate, beaten with leather-thonged whips, required to strip naked, forced to wear a crown of thorns on His head, and then crucified with nails staked through His wrists and ankles--I started to hear sobs on the other end of the phone. Then I heard her cry and she hung up the phone. She never called back. Although I never talked to the woman again or learned her identity, my conversations with her empowered me to share the Lord’s message with my friends and even strangers. I came to truly realize it was not about me but about the power in the message of Christ.

As I sat down to dinner in the dining room in my accustomed place, with Maxim at the head of the table, I pictured Rebecca sitting in where I sat now, picking up her fork for the fish, and then the telephone ringing and Frith coming into the room and saying “Mr. Favell on the phone, Madam, wishing to speak to you,” and Rebecca would get up from her chair with a quick glance at Maxim, who would not say anything, who would go on eating his fish. And when she came back, having finished her conversation, and sat down in her place again, Rebecca would begin talking about something different, in a gay, careless way, to cover up the little cloud between them. At first Maxim would be glum, answering in monosyllables, but little by little she would win his humor back again, telling him some story of her day, about someone she had seen in Kerrith, and when they had finished the next course he would be laughing again, looking at her and smiling, putting out his hand to her across the table. “What the devil are you thinking about?” said Maxim. I started, the color flooding my face, for in that brief moment, sixty seconds in time perhaps, I had so identified myself with Rebecca that my own dull self did not exist, had never come to Manderley. I had gone back in thought and in person to the days that were gone. “Do you know you were going through the most extraordinary antics instead of eating your fish?” said Maxim. “First you listened, as though you heard the telephone, and then your lips moved, and you threw half a glance at me. And you shook your head, and smiled, and shrugged your shoulders. All in about a second. Are you practicing your appearance for the fancy dress ball?” He looked across at me, laughing, and I wondered what he would say if he really knew my thoughts, my heart, and my mind, and that for one second he had been the Maxim of another year, and I had been Rebecca. “You look like a little criminal,” he said, “what is it?” “Nothing,” I said quickly, “I wasn’t doing anything.” “Tell me what you were thinking?

IN T H E last twenty-five years I have had a lot of people staying with me and sometimes I am tempted to write an essay on guests. There are the guests who never shut a door after them and never turn out the light when they leave their room. There are the guests who throw themselves on their bed in muddy boots to have a nap after lunch, so that the counterpane has to be cleaned on their departure. There are the guests who smoke in bed and burn holes in your sheets. There are the guests who are on a regime and have to have special food cooked for them and there are the guests who wait till their glass is filled with a vintage claret and then say: "I won't have any, thank you." There are the guests who never put back a book in the place from which they took it and there are the guests who take away a volume from a set and never return it. There are the guests who borrow money from you when they are leaving and do not pay it back. There are the guests who can never be alone for a minute and there are the guests who are seized with a desire to talk the moment they see you glancing at a paper. There are the guests who, wherever they are, want to be somewhere else and there are the guests who want to be doing something from the time they get up in the morning till the time they go to bed at night. There are the guests who treat you as though they were SOME NOVELISTS I HAVE KNOWN 459 gauleiters in a conquered province. There are the guests who bring three weeks* laundry with them to have washed at your expense and there are the guests who send their clothes to the cleaners and leave you to pay the bill. There are the guests who telephone to London, Paris, Rome, Madrid and New York, and never think of inquiring how much it costs. There are the guests who take all they can get and offer nothing in return. There are also the guests who are happy just to be with you, who seek to please, who have resources of their own, who amuse you, whose conversation is delightful, whose interests are varied, who exhilarate and excite you, who in short give you far more than you can ever hope to give them and whose visits are only too brief.

Hypnotherapy You may have seen scenes on television in which hypnotists make people act like chickens or take off their clothes. In reality, hypnotherapy is nothing like that. You actually might experience a hypnotic state many times every week, or possibly every day. It is essentially no different than being engrossed in a book or movie, or being in the meditative state you may reach while exercising. During hypnosis you are highly focused and are not distracted by random thoughts. At the same time, you are aware of outside events, such as the telephone ringing or a door slamming. When you see a hypnotherapist, he or she is simply a guide helping you reach a deeply relaxed state. The therapist may begin by having you picture a pleasant and safe environment. Or, he or she might ask you to focus on an object in your line of vision until your eyes become heavy. Once you are in the hypnotized state, it is easier to focus on your anxiety. You can talk about past experiences, can work on your self-esteem, and can prepare for upcoming social events. You won’t have distracting thoughts or be monitoring everything you say. You may remember events you had forgotten, or may come up with new ways to help yourself cope with the symptoms of anxiety. Adriana was really nervous when her therapist suggested they use hypnosis to work on her fear of meeting new people, but she decided to try it. First, the therapist asked her to visualize a quiet place where she felt completely relaxed and comfortable. When Adriana’s body felt heavy and warm, the therapist asked her to describe how she feels when she speaks with strangers. Adriana discussed how she feels embarrassed and worried, how her face gets red and hot, and how her mind is distracted by negative thoughts. Next, the therapist asked Adriana to visualize being introduced to a stranger. She imagined herself feeling calm and relaxed and looking the person in the eyes. She rehearsed what she would say about herself and said it over and over, sounding more confident each time. The therapist then asked her to think of three things that could help her in those situations. Adriana decided to try relaxing, making sure she is breathing properly, and focusing on the other person instead of on her negative thoughts. Later that week, she dined with a friend and his cousin, whom she had never met before. She was able to take deep breaths and remain relaxed. Once initial introductions went well, Adriana felt more confident and was able to maintain conversations for the entire evening.

Every Monday and Friday night, leaving us with awful suppers to reheat, our mum didn’t work late shifts at the printworks. She went to an office in Shoreditch. And from there, by radio, by note, by telephone and letters, she exchanged messages with Miss Carter and Mrs. Henderson and Queenie and others like them on what she called ‘humanitarian war work’. She’d never met any of them in person. ‘I can’t tell you any more details. It’s secret work. How you know even this much is really quite beyond me,’ she admitted. ‘I worked most of it out myself,’ I told her. She might’ve hidden it from me all this time, but I wasn’t stupid. ‘Sounds like Sukie did too.’ ‘Your sister spied on me,’ Mum replied bitterly. ‘She stole paperwork, listened in to private conversations. She was very foolish to get caught up in something she knew nothing about.’ ‘She did know about it, though. What Hitler’s doing really got to her. She was desperate to do something about it. All that post from Devon? It wasn’t from Queenie. Those were letters from the lighthouse, written by Ephraim, who feels the same about the Jewish people as Sukie does.’ ‘It was stupid, impulsive behaviour,’ Mum argued, ‘of the sort your sister’s very good at.’ Yet to me she had missed a vital point. ‘You know Sukie wanted to help you, don’t you? She saw how ill you’d got over Dad. By standing in for you on this job, she was making sure you’d get some rest, like the doctor said you should.’ ‘I might’ve known you’d stick up for your sister,’ Mum remarked. ‘But it didn’t help me – it worried me sick!’ ‘It did help thirty-two refugees, though,’ I reminded her. ‘She was lucky she didn’t get arrested straight away.’ Mum went on as if she hadn’t heard me. ‘When I found out that night what she’d done, I was all for going after her, hauling her back and locking her in her bedroom, till this frightful war was over if I had to. But it was too late by then. She was already halfway to France.’ ‘You knew the night she disappeared?’ I couldn’t believe what I was hearing. ‘Why didn’t you tell me?’ ‘And admit that I do undercover work and Sukie was doing it too?’ Mum cried. ‘Good grief, Olive, it’s secret business. It was too dangerous to tell you. There’s a war on, remember!’ ‘People always use that excuse,’ I muttered. It stunned me that Mum had known all this time. But then, hadn’t there been signs? The looks in our kitchen between her and Gloria, the refusal to talk about Sukie, the bundling us off out of the way – to here, the very place Sukie might, with any luck, show up. It was a clever way of making sure we knew the moment she set foot on British soil again.

She luxuriated in these disembodied telephone conversations. “Darling, I can almost see you, almost touch you now.” It was intimate yet distant; thrilling yet safe.

Mr Locke...took a long, slender pick from the unrolled bag and, bending over slightly, inserted it into the lock. It was a steel-cased lock with a smooth, brass knob of around three inches wide and a brass plate around the singular keyhole. Mounted into the door frame was another steel fixture, forming the second half of the lock. Recognising the type of lock, Percy knew the key’s function was to throw the lock’s bolt into dead lock, thus securing the door. Such a design would also include an internal, smaller knob sliding back and forth, drawing back the bolt. A snib, jutting out from the case on the internal side of the door, could be compressed to keep the bolt in an open position, thus allowing one to open and close the door freely. “Do be so kind as to keep an eye out for the return of our friend the constable.” Locke pulled his pocket watch out with his other hand to glance upon it. “We have nine minutes.” “This is breaking and entering!” Mr Maxwell cried, hurrying up the steps. “Miss Trent said such was forbidden by the Society.” “Unless there is a sufficiently justifiable reason for doing so,” Mr Locke replied, inserting a second pick into the lower half of the lock. “The welfare of our client is a sufficiently justifiable reason; do you not think so, Mr Maxwell?” “His welfare?” Mr Maxwell enquired, confused. Miss Dexter, wholly fascinated by what the illusionist was doing, stepped closer still. She softly enquired, “Do you suspect some harm may have come to Mr Dorsey, Mr Locke?” “I do not know but Mr Colby was very keen we should not speak with him. Furthermore, Miss Trent’s note stated her telephone conversation with Mr Dorsey was abruptly ended, by him, when another—angry—voice spoke,” Mr Locke explained. There was a sharp click as the bolt sprang back into the lock’s casing. Mr Locke smiled broadly. “Our constable friend is back.” Mr Maxwell looked panic sticken. “It’s only been a minute.” “Ah, that will be the Bow Street police station,” Locke replied as he turned the door knob. “Also, they tend to keep a closer eye upon the more affluent residences; greater targets for thieves, you know,” Mr Locke stated as he pushed the door open and ushered both Mr Maxwell and Miss Dexter inside. He’d just closed the door, after slipping in himself, when the constable reached the bottom of the steps and peered up at the porch. Mr Locke stood to the side of the door and watched as the constable, seemingly satisfied all was well, walked away. A glance down at the internal part of the lock confirmed Mr Locke’s earlier assumptions about it. His slender hand slid the smaller brass knob along to lock the bolt in place once more.

These communications can be conversations or one-way testimonials. They can be live or recorded. They can be in person, by telephone, by email, on a blog, or by any other means of communication. They can be one-to-one, one-to-many (broadcast), or group discussions. But, the essential element is that they are from or among people who are perceived to have little commercial vested interest in persuading someone else to use the product—and therefore no particular incentive to distort the truth in favor of the product or service.

Digital connectivity alters the architecture of connectivity across an entire society even when much of it is not yet connected. People on Facebook (more than four million Egyptians around the time of the January 25, 2011, uprising) communicate with those who are not on the site by sharing what they saw online with friends and family through other means: face-to-face conversation, texting, or telephone.27 Only a segment of the population needs to be connected digitally to affect the entire environment. In Egypt in 2011, only 25 percent of the population of the country was online, with a smaller portion of those on Facebook, but these people still managed to change the wholesale public discussion, including conversations among people who had never been on the site. The internet’s earliest adopters

The president and the vice president wanted the FBI to execute searches in secret, avoiding the strictures of the legal and constitutional standards set by the Foreign Intelligence Surveillance Court. The answer was Stellar Wind. The NSA would eavesdrop freely against Americans and aliens in the United States without probable cause or search warrants. It would mine and assay the electronic records of millions of telephone conversations—both callers and receivers—and the subject lines of e-mails, including names and Internet addresses. Then it would send the refined intelligence to the Bureau for action. Stellar

The myth that the phone no longer works—because people don't answer—is disproven daily in our Fanatical Prospecting Boot Camps. The myth is disproven by our sales team at Sales Gravy and with thousands of sales teams across the country that survive and thrive on the phone. The statistics don't lie. We see between a 15 percent and 80 percent contact rate on the phones depending on the industry, product, and role level of the contact. For example, in the business services segment, contact rates are consistently between 25 and 40 percent. This, by the way, is far higher than response rates with e-mail and light-years higher than those of social prospecting. All

What's the secret that separates superstars from everyone else, and why do they consistently outperform other salespeople? Fanatical prospecting. Superstars are relentless, unstoppable prospectors. They are obsessive about keeping their pipeline full of qualified prospects. They prospect anywhere and anytime—constantly turning over rocks looking for their next opportunity. They prospect day and night—unstoppable and always on. Fanatical! My

A Professional Image The image you project begins with the first phone call you make. If you feel some initial anxiety, remind yourself that other people are calling too; you are entitled to inquire as well. Be professional, giving your name and the reason for your call, and then ask the name of the appropriate person to contact. At smaller establishments, the person who answers the phone may well be the person doing the hiring, so you should project a professional image from the outset. Your phone manner, including language, tone of voice, and level of assertiveness, is reflected even in a short telephone conversation. That first phone call is what may or may not get you in the door for an interview. If you don’t conduct yourself professionally, that may be as far as it goes. For example, I once received a phone call from someone interested in a position I had advertised. The man who called about the job—who may not have realized that “the boss” himself would answer the phone—was eating as he spoke to me. If he cared so little about the position that he could not make the effort to behave professionally, how would he act on the job? It wasn’t worth my time to find out! To prepare yourself mentally for the initial phone call, determine first of all how you would like to be perceived. This behavior rehearsal exercise will help to put you in the proper frame of mind for making the call. Sit back in a comfortable chair, close your eyes, take a deep breath . . . let go. Now, use the TV screen in your head to picture yourself making the phone call. See, hear, smell, touch the scene. See yourself being confident, communicating clearly, and receiving a favorable response. Above all, you are relaxed and natural.

That capability at any time could be turned around on the American people and no American would have any privacy left, such is the capability to monitor everything—telephone conversations, telegrams, it doesn’t matter. There would be no place to hide. If this government ever became a tyrant … the technological capacity that the intelligence community has given the government could enable it to impose total tyranny, and there would be no way to fight back because the most careful effort to combine together in resistance … is within the reach of the government to know.

When you are just living your mundane life; just walking about or you are just sleeping and waking up and just chatting on the telephone and on social media; you are wasting life.

It was time to begin making notes on how the search was going, the people he had met, the conversations he had had, his thoughts, his plans and tactics for an investigation that promised to be complex, The steps taken by someone in search of someone else, he thought, and the truth is, that although the process was only in its early stages, he already had a lot to say, If this were a novel, he murmured as he opened the notebook, the conversation with the lady in the ground-floor apartment would be a chapter in itself. He picked up a pen to begin but stopped halfway, his eyes caught the paper on which he had written down the addresses, there was something he hadn’t considered before the perfectly plausible hypothesis that the unknown woman, after she got divorced, had gone to live with her parents, the equally possible hypothesis that her husband had left the apartment, leaving the telephone in his name. If that was so, and bearing in mind that the street in question was near the Central Registry, the woman on the bus might well have been the same one. The inner dialogue seemed to want to start up again, It was, It wasn’t, It was, It wasn’t, but this time, Senhor José paid no heed to it and, bending over the notebook, he began to write the first words, Thus, I went into the building, went up the stairs to the second floor and listened at the door of the apartment where the unknown woman was born, then I heard a little baby crying, it could be her child I thought, and, at the same time, I heard a woman crooning to it softly, It must be her, later, I found out that it wasn’t.

A SMILE TRANSLATES even over the phone, so before answering its ring, take a breath and smile.

The stakes are high,” Musharraf told Bush over a secure telephone. “We are with you.” Yet it was obvious from the start that Musharraf saw Afghanistan and Al Qaeda through his own prism. “In almost every conversation we had,” Bush recalled, “Musharraf accused India of wrongdoing.”12

If “universal connectivity” remained the goal at Bell Labs—if indeed the telecommunications systems of the future, as Kelly saw it, would be “more like the biological systems of man’s brain and nervous system”—then the realization of those dreams didn’t only depend on the hardware of new technologies, such as the transistor. A mathematical guide for the system’s engineers, a blueprint for how to move data around with optimal efficiency, which was what Shannon offered, would be crucial, too. Shannon maintained that all communications systems could be thought of in the same way, regardless of whether they involved a lunchroom conversation, a postmarked letter, a phone call, or a radio or telephone transmission.

Another expert cold-called my VP of Sales at Sales Gravy on the telephone to pitch her social selling program as an advanced lead generation program that would eliminate cold calling forever. He challenged her: “If your program is so good, why are you cold-calling me? Shouldn't I be calling you?” That abruptly ended the call.

Hi, Candace, this is Jeb Blount from Sales Gravy. The reason I am calling is to schedule an appointment with you to show you our new sales onboarding automation software. Many of my clients are frustrated because it takes too long to get new salespeople ramped up to full productivity and find that it's holding their business growth back. Our software typically cuts onboarding time and costs for new sales reps by 50 percent, and makes it super easy to manage new rep onboarding, giving you the peace of mind that your new hires will start selling fast. I have 2:00 PM on Thursday open. How about we get together for a short meeting so I can learn more about you and see whether it makes sense to schedule a demo?

No, I stayed home. And yet, in one way or another -- by way of telephone conversations, letters, photographs, or simply memories -- all of these worlds were part of my day today.

ones who have close female friends. Maybe that’s true of men, too, but essentially it’s different. I used to have a line in a speech about my editor’s advice to write columns about what I was talking about with my friends on the telephone. “If my husband had to write a column based on his phone calls with friends …” I would begin, but I never got to finish the sentence because every woman in the audience would start laughing. They all knew that male phone conversations were designed to make plans, while their own were intended to deconstruct the world.

He stood up too, looking almost distressed. And she was pleased and moved to see that he found it hard to break off their conversation. Tonight he'll be alone, she thought, and she felt a kind of pride: here at last, unexpectedly, after all this time, was someone who wanted to win her over; she, an insignificant postal official who sold stamps, dated telegrams, and made telephone connections, meant something to someone.

the foundational root of all success in sales is a fanatical focus on prospecting,

He started the damn thing!” Nixon said in a taped telephone conversation with his spiritual adviser, the Reverend Billy Graham. “He killed Diem!

down. Until one day they get so far down that they can't get back

Act enthusiastic, think enthusiastic thoughts, and use enthusiastic language and you will begin to feel enthusiastic and eventually become enthusiastic.

the brutal reality that in sales it is not about what you have sold but rather what you have sold today.

Mind you, I wasn’t planning on diffusing the thing if we did find it …was it the red wire or the green wire anyway? All I know from watching all those films is that whichever one you choose, you need to change your mind at the very last second, ideally whilst also having a deep conversation with some girl at the other end of a telephone about how things between you could have been different. There is also a lot of perspiration and mopping of furrowed brows involved.