Supply Management Quotes

He slung off his backpack. He'd managed to grab a lot of supplies at the Napa Bargain Mart: a portable GPS, duct tape, lighter, superglue, water bottle, camping roll, a Comfy Panda Pillow Pet (as seen on TV), and a Swiss army knife—pretty much every tool a modern demigod could want.

Fortifying the company involves managing supply chain risks to ensure continuity of operations and avoid disruptions.

Fortifying the company may involve diversifying suppliers and establishing contingency plans to mitigate supply chain disruptions.

At Mayflower-Plymouth, we are trying to mimic the intelligence of fungi and mycelium to add value in service to businesses.

The problem with trying to make time for everything that feels important—or just for enough of what feels important—is that you definitely never will. The reason isn’t that you haven’t yet discovered the right time management tricks or supplied sufficient effort, or that you need to start getting up earlier, or that you’re generally useless. It’s that the underlying assumption is unwarranted: there’s no reason to believe you’ll ever feel ‘on top of things,’ or make time for everything that matters, simply by getting more done.

Afternoon tea should be provided, fresh supplies, with thin bread-and-butter, fancy pastries, cakes, etc., being brought in as other guests arrive.

The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.

Global supply chains have many constituents and responsible parties. Everyone in the supply chain has a responsibility to act in a way that promotes effeciency in the supply chain.

Effective change communication is at the heart of successful change, it acts like the blood in our bodies, but instead of supplying vital oxygen and nutrients, communication supplies information and motivation to the impacted stakeholders

In business, supply chains risks are not only correlated to the competition or to collaborators or to customers. Supply chain risk is also correlated to all of the companies and industries using the same imputs as your business.

Efficient supply chain management is essential for individual businesses, specific markets, and for the economy as a whole - especially when we're talking about Permaculture Economics. A global economy where products and services are moved from source to destination with maximum efficiency.... That's a win for everyone.

He thinks, the cardinal would have known how best to manage this. Wolsey always said, work out what people want, and you might be able to offer it; it is not always what you think, and may be cheap to supply.

I thought it was likely that the only supplies we would need for DeltFall was the postmortem kind, but you may have noticed that when I do manage to care, I’m a pessimist.

our lives, thanks to their finitude, are inevitably full of activities that we’re doing for the very last time. Just as there will be a final occasion on which I pick up my son—a thought that appalls me, but one that’s hard to deny, since I surely won’t be doing it when he’s thirty—there will be a last time that you visit your childhood home, or swim in the ocean, or make love, or have a deep conversation with a certain close friend. Yet usually there’ll be no way to know, in the moment itself, that you’re doing it for the last time. Harris’s point is that we should therefore try to treat every such experience with the reverence we’d show if it were the final instance of it. And indeed there’s a sense in which every moment of life is a “last time.” It arrives; you’ll never get it again—and once it’s passed, your remaining supply of moments will be one smaller than before. To treat all these moments solely as stepping-stones to some future moment is to demonstrate a level of obliviousness to our real situation that would be jaw-dropping if it weren’t for the fact that we all do it, all the time.

Markets need a fresh supply of losers just as builders of the ancient pyramids needed a fresh supply of slaves. Losers bring money into the markets, which is necessary for the prosperity of the trading industry.

let’s imagine that 95 percent of the food on Earth magically disappears tonight, guaranteeing that almost all of us will starve to death within two months. Law and order collapse. Chaos and mayhem ensue. Who among us will still be alive a year from now? Will it be the biggest, strongest, and most violent individuals in each town? Or will it be the people who manage to work together in groups to monopolize, hide, and share the remaining food supplies among themselves?

Oh, that's great. That way, when things have quieted down, and we come up for air, or money, or re-supply, we'll get a nice explosive package from him that says "so nice to see you again" in a way that only multi-megaton yields can.

Above this race of men stands an immense and tutelary power, which takes upon itself alone to secure their gratifications and to watch over their fate. That power is absolute, minute, regular, provident, and mild. It would be like the authority of a parent if, like that authority, its object was to prepare men for manhood; but it seeks, on the contrary, to keep them in perpetual childhood: it is well content that the people should rejoice, provided they think of nothing but rejoicing. For their happiness such a government willingly labors, but it chooses to be the sole agent and the only arbiter of that happiness; it provides for their security, foresees and supplies their necessities, facilitates their pleasures, manages their principal concerns, directs their industry, regulates the descent of property, and subdivides their inheritances: what remains, but to spare them all the care of thinking and all the trouble of living? Thus it every day renders the exercise of the free agency of man less useful and less frequent; it circumscribes the will within a narrower range and gradually robs a man of all the uses of himself. The principle of equality has prepared men for these things;it has predisposed men to endure them and often to look on them as benefits. After having thus successively taken each member of the community in its powerful grasp and fashioned him at will, the supreme power then extends its arm over the whole community. It covers the surface of society with a network of small complicated rules, minute and uniform, through which the most original minds and the most energetic characters cannot penetrate, to rise above the crowd. The will of man is not shattered, but softened, bent, and guided; men are seldom forced by it to act, but they are constantly restrained from acting. Such a power does not destroy, but it prevents existence; it does not tyrannize, but it compresses, enervates, extinguishes, and stupefies a people, till each nation is reduced to nothing better than a flock of timid and industrious animals, of which the government is the shepherd.

Waste is one of the biggest threats to supply chain resilience. No system can be resilient and wasteful at the same time.

So maybe it’s not that you’ve been cheated out of an unlimited supply of time; maybe it’s almost incomprehensibly miraculous to have been granted any time at all.

If we want better global supply chains, there are lots of other things that have to be made better first. We need to be better with equitably including small businesses into global logistics. We need to be better with upcycling, and feedback loops. We need to be better with implementing Blockchain technology. We need to be better with material ecology and designing products for longevity. And so much more.

Unfortunately, in a hierarchical structure, power relationships tend to determine the content; there is always the danger that a "rank-based" logic will prevail. Managers, intent on advancement, tend to supply the information they know their superiors want to hear, rather than the information they ought to hear. Large organizations tend, therefore, to become systematically stupid.

So it is: we are not given a short life but we make it short, and we are not ill-supplied but wasteful of it. Just as when ample and princely wealth falls to a bad owner it is squandered in a moment, but wealth however modest, if entrusted to a good custodian, increases with use, so our lifetime extends amply if you manage it properly.

Logistics management and supply chain management are just different ways of saying capital allocation.

Data alone has no value—it’s just masses of numbers or words.

To help ensure success, practice defensive money management. A good trader watches his capital as carefully as a professional scuba diver watches his air supply.

Reyna managed a smile. She was starting to appreciate the differences between satyrs and fauns. If she ever fell asleep with a faun on duty, she'd wake up with her supplies stolen, a moustache drawn on her face and the faun long gone. Coach Hedge was different – mostly good different, though he did have an unhealthy obsession with martial arts and baseball bats.

I think Skyblock at its core is the ultimate challenge in resource management. You spawn on a tiny island in an empty universe. All you have is a tree, some supplies and some dirt to stand on. You have to treasure EVERY dirt block, because if one falls into the void, there's no way to replace it and as you carefully navigate your absurd circumstance, you gain a new appreciation for the few things you have as you meticulously use them to their fullest effect. With nothing but some ice, lava and saplings you slowly transform this empty expanse into a world of your very own. Skyblock teaches us that no matter how ridiculous the odds may seem, within us resides the power to overcome these challenges and achieve something beautiful. That one day, we'll look back at where we started and be amazed by how far we've come.

Eliminating waste from the supply chain is not a chore, it's a reinvestment opportunity. Whenever we eliminate waste, we extract an opportunity to introduce more productivity and profit into the system.

Inventory is something you don't see in nature. Everything in nature has continuous present utility. Our factories and distribution centers need to be optimized such that everything in there has continuous present utility.

Roddy the assistant manager lived in the theater. He'd emptied out one of the supply closets. He'd installed an inflatable mattress, a Shower Anywhere portable shower, and a wee television. He slept amid the powdered-butter fumes and empty drink-syrup tanks. He had grub-white skin and Goth circles under his eyes that, unlike those of Goths, came from really, truly existing half in the world of the dead. He smelled like carpeting, Scotch tape, and steak sauce. He was almost forty but had one of those half mustaches that thirteen-year-olds have. He was the closest thing to a zombie I've yet encountered in this world.

The journey of cost management...never ends. I have yet to see a company that sends a message to its supply chain saying, ‘We are making too much money, please stop managing cost’.

The factory should be so production capable and responsive that it is basically synchronized with demand instead of being dragged by demand.

Supply chain management is all about the efficient utilization of capital.

In the United States, the more common way to initiate change has been to have consultants come in who “borrow your watch to tell you what time it is

It was one thing to talk about being by yourself, doing important things, but quite another when the opportunity arose. The characters in the stories she read always seemed to go off without a thought or care, but in real life—well, the world was a dangerous place. People were always telling her so. And she would not be able to manage without protection. They were always telling her that, too. No one ever said precisely what it was that she would not be able to manage. But she did not need to ask. Her own imagination supplied the horrors.

Every product in every product ecosystem needs to have multi modal utility. The system should be such that few products can serve many purposes and products and components are maxiximally interchangeable.

Supply chains have evolved into value webs. The emphasis is no longer only on supply and the perspective is no longer linear. Instead, emphasis is spread out among various interconnected parts and the perspective is holistic. In order to adapt, we have to ask ourselves more meaningful questions about everything.

In fact, trauma “shuts down” executive functioning associated with the frontal lobes of the brain. These frontal lobes that are negatively affected due to trauma are the reasoning, logical aspects of our brain which help us to pay attention, manage time, switch focus, plan and organize, remember details, and perform tasks based on experience.

faint and not so pleasant. “Okay,” I said. “It’s the pantry. Neat and fully stocked. You get an A in supply management, if there is such a thing.” “What do you smell?” “Spices, mostly. Coffee. Maybe air freshener, too, I’m not sure.

What rhymes with insensitive?” I tap my pen on the kitchen table, beyond frustrated with my current task. Who knew rhyming was so fucking difficult? Garrett, who’s dicing onions at the counter, glances over. “Sensitive,” he says helpfully. “Yes, G, I’ll be sure to rhyme insensitive with sensitive. Gold star for you.” On the other side of the kitchen, Tucker finishes loading the dishwasher and turns to frown at me. “What the hell are you doing over there, anyway? You’ve been scribbling on that notepad for the past hour.” “I’m writing a love poem,” I answer without thinking. Then I slam my lips together, realizing what I’ve done. Dead silence crashes over the kitchen. Garrett and Tucker exchange a look. An extremely long look. Then, perfectly synchronized, their heads shift in my direction, and they stare at me as if I’ve just escaped from a mental institution. I may as well have. There’s no other reason for why I’m voluntarily writing poetry right now. And that’s not even the craziest item on Grace’s list. That’s right. I said it. List. The little brat texted me not one, not two, but six tasks to complete before she agrees to a date. Or maybe gestures is a better way to phrase it... “I just have one question,” Garrett starts. “Really?” Tuck says. “Because I have many.” Sighing, I put my pen down. “Go ahead. Get it out of your systems.” Garrett crosses his arms. “This is for a chick, right? Because if you’re doing it for funsies, then that’s just plain weird.” “It’s for Grace,” I reply through clenched teeth. My best friend nods solemnly. Then he keels over. Asshole. I scowl as he clutches his side, his broad back shuddering with each bellowing laugh. And even while racked with laughter, he manages to pull his phone from his pocket and start typing. “What are you doing?” I demand. “Texting Wellsy. She needs to know this.” “I hate you.” I’m so busy glaring at Garrett that I don’t notice what Tucker’s up to until it’s too late. He snatches the notepad from the table, studies it, and hoots loudly. “Holy shit. G, he rhymed jackass with Cutlass.” “Cutlass?” Garrett wheezes. “Like the sword?” “The car,” I mutter. “I was comparing her lips to this cherry-red Cutlass I fixed up when I was a kid. Drawing on my own experience, that kind of thing.” Tucker shakes his head in exasperation. “You should have compared them to cherries, dumbass.” He’s right. I should have. I’m a terrible poet and I do know it. “Hey,” I say as inspiration strikes. “What if I steal the words to “Amazing Grace”? I can change it to…um…Terrific Grace.” “Yup,” Garrett cracks. “Pure gold right there. Terrific Grace.” I ponder the next line. “How sweet…” “Your ass,” Tucker supplies. Garrett snorts. “Brilliant minds at work. Terrific Grace, how sweet your ass.” He types on his phone again. “Jesus Christ, will you quit dictating this conversation to Hannah?” I grumble. “Bros before hos, dude.” “Call my girlfriend a ho one more time and you won’t have a bro.” Tucker chuckles. “Seriously, why are you writing poetry for this chick?” “Because I’m trying to win her back. This is one of her requirements.” That gets Garrett’s attention. He perks up, phone poised in hand as he asks, “What are the other ones?” “None of your fucking business.” “Golly gee, if you do half as good a job on those as you’re doing with this epic poem, then you’ll get her back in no time!” I give him the finger. “Sarcasm not appreciated.” Then I swipe the notepad from Tuck’s hand and head for the doorway. “PS? Next time either of you need to score points with your ladies? Don’t ask me for help. Jackasses.” Their wild laughter follows me all the way upstairs. I duck into my room and kick the door shut, then spend the next hour typing up the sorriest excuse for poetry on my laptop. Jesus. I’m putting more effort into this damn poem than for my actual classes.

The world spins despite me, not because of me," he muttered. Last week, one of his coworkers died after twenty-five years of service. There was an email and eulogy sent by one of the managers - and then a mad scramble by everyone else to loot his office supplies.

He envisions the supply chain as an “intricate network of suppliers, distributors, and customers who share carefully managed information about demand, decisions, and performance, and who recognize that success for one part of the supply chain means success for all.

I am trying to imagine under what novel features despotism may appear in the world. In the first place, I see an innumerable multitude of men, alike and equal, constantly circling around in pursuit of the petty and banal pleasures with which they glut their souls. Each one of them, withdrawn into himself, is almost unaware of the fate of the rest…. Over this kind of men stands an immense, protective power which is alone responsible for securing their enjoyment and watching over their fate. That power is absolute, thoughtful of detail, orderly, provident, and gentle. It would resemble parental authority if, fatherlike, it tried to prepare charges for a man’s life, but on the contrary, it only tries to keep them in perpetual childhood. It likes to see the citizens enjoy themselves, provided that they think of nothing but enjoyment. It gladly works for their happiness but wants to be sole agent and judge of it. It provides for their security, foresees and supplies their necessities, facilitates their pleasure, manages their principal concerns, directs their industry, makes rules for their testaments, and divides their inheritances. Why should it not entirely relieve them from the trouble of thinking and all the cares of living? Thus it daily makes the exercise of free choice less useful and rarer, restricts the activity of free will within a narrower compass, and little by little robs each citizen of the proper use of his own faculties. Equality has prepared men for all this, predisposing them to endure it and often even regard it as beneficial. Having thus taken each citizen in turn in its powerful grasp and shaped him to its will, government then extends its embrace to include the whole of society. It covers the whole of social life with a network of petty complicated rules that are both minute and uniform, through which even men of the greatest originality and the most vigorous temperament cannot force their heads above the crowd. It does not break men’s will, but softens, bends, and guides it; it seldom enjoins, but often inhibits, action; it does not destroy anything, but prevents much being born; it is not at all tyrannical, but it hinders, restrains, enervates, stifles, and stultifies so much that in the end each nation is no more than a flock of timid and hardworking animals with the government as its shepherd.

Each spring for a period of weeks the imperial gardens were filled with prize tulips (Turkish, Dutch, Iranian), all of them shown to their best advantage. Tulips whose petals had flexed wide were held shut with fine threads hand-tied. Most of the bulbs had been grown in place, but these were supplemented by thousands of cut stems held in glass bottles; the scale of the display was further compounded by mirrors placed strategically around the garden. Each variety was marked with a label made from silver filigree. In place of every fourth flower a candle, its wick trimmed to tulip height, was set into the ground. Songbirds in gilded cages supplied the music, and hundreds of giant tortoises carrying candles on their backs lumbered through the gardens, further illuminating the display. All the guests were required to dress in colors that flattered those of the tulips. At the appointed moment a cannon sounded, the doors to the harem were flung open, and the sultan's mistresses stepped into the garden led by eunuchs bearing torches. The whole scene was repeated every night for as long as the tulips were in bloom, for as long as Sultan Ahmed managed to cling to his throne.

We’ve been lucky. The autumn happened to be dry and warm. We managed to dig the potatoes before the rain and cold set in. Minus what we owed and returned to the Mikulitsyns, we have up to twenty sacks, and it is all in the main bin of the cellar, covered above, over the floor, with straw and old, torn blankets. Down there, under the floor, we also put two barrels of Tonya’s salted cucumbers and another two of cabbage she has pickled. The fresh cabbage is hung from the crossbeams, head to head, tied in pairs. The supply of carrots is buried in dry sand. As is a sufficient amount of harvested black radishes, beets, and turnips, and upstairs in the house there is a quantity of peas and beans. The firewood stored up in the shed will last till spring.

Many other products, while not rationed, were nonetheless in short supply. A visiting American found that he could buy chocolate cake and a lemon meringue pie at Selfridges, but cocoa was impossible to find. Shortages made some realms of hygiene more problematic. Women found tampons increasingly difficult to acquire. At least one brand of toilet paper was also in perilously short supply, as the king himself discovered. He managed to sidestep this particular scarcity by arranging shipments direct from the British embassy in Washington, D.C. With kingly discretion, he wrote to his ambassador, “We are getting short of a certain type of paper which is made in America and is unprocurable here. A packet or two of 500 sheets at intervals would be most acceptable. You will understand this and its name begins with B!!!” The paper in question was identified by historian Andrew Roberts as Bromo soft lavatory paper.

How long are you staying?" This time she did laugh. "Always gracious.A few days," she told him. "No more than a week.No,please." She held up her hand, palm up. "Don't beg me to extend my visit; I simply can't stay any longer." She knew he would scowl and swear and open his house to her for as long as she needed. He finished off the last of his eggs. "Okay, you can drive into town for supplies while you're here." "Always happy to be of service," Shelby muttered. "How do you manage to get every major newspaper in the country delivered out here?" "I pay for it," he said simply. "They think I'm odd." "You are odd.

The scientific networks that produced EUV spanned the world, bringing together scientists from countries as diverse as America, Japan, Slovenia, and Greece. However, the manufacturing of EUV wasn’t globalized, it was monopolized. A single supply chain managed by a single company would control the future of lithography.

Marry me, Thena, please. I tried to sigh and would have managed it, had he left me enough air space. If he intended on kissing me like this a lot, I was going to need a nose-mask and oxygen tanks in the future. Yes, I said reluctantly, I think I must. It was perfectly clear to me that the poor man had become disturbed in his reason, and in those conditions it would be cruel and unfair to send him to space alone, much less when space had become so dangerous. I must marry him, just to make sure he stayed safe. It was the least I could do, since I was fairly sure I'd started him on this road by trying to garrotte him and reducing his supply of oxygen to the brain. Yes, yes, you must, he said. It gets very boring in the Cathouse, without anyone to kick me. Poor man. Madder than a broomer hopped up on oblivium.

in English and Arabic. Clearly, even personal shoppers had him pegged as a complete geek. The shopper also managed to find some supplies for our magic bags—blocks of wax, twine, even some papyrus and ink—though I doubt Bes explained to her what they were for. After she left, Bes, Carter and I ordered more food from room service. We sat on the deck and watched the afternoon go by. The breeze from the Mediterranean was cool and pleasant. Modern Alexandria stretched out to our left—an odd mix of gleaming high-rises, shabby, crumbling buildings, and ancient ruins. The shoreline highway was dotted with palm trees and crowded with every sort of vehicle from BMWs to donkeys. From our penthouse suite, it all seemed a bit unreal—the raw energy of the city, the bustle and congestion below —while we sat on our veranda in the sky eating fresh fruit and the last melting bits of Lenin’s head.

Supply chain leaders manage complex systems with complex processes with increasing complexity. Leaders

Demand may be a suitable subject for psychologists, supply may be the province of engineers or management scientists; both are beyond the scope of economics.

How efficient and successful supply chains are is determined by how well they are managed.

Thus Marx begins his attack on the liberal concept of freedom. The freedom of the market is not freedom at all. It is a fetishistic illusion. Under capitalism, individuals surrender to the discipline of abstract forces (such as the hidden hand of the market made much of by Adam Smith) that effectively govern their relations and choices. I can make something beautiful and take it to market, but if I don’t manage to exchange it then it has no value. Furthermore, I won’t have enough money to buy commodities to live. Market forces, which none of us individually control, regulate us. And part of what Marx wants to do in Capital is talk about this regulatory power that occurs even “in the midst of the accidental and ever-fluctuating exchange relations between the products.” Supply and demand fluctuations generate price fluctuations around some norm but cannot explain why a pair of shoes on average trades for four shirts. Within all the confusions of the marketplace, “the labour-time socially necessary to produce [commodities] asserts itself as a regulative law of nature. In the same way, the law of gravity asserts itself when a person’s house collapses on top of him” (168). This parallel between gravity and value is interesting: both are relations and not things, and both have to be conceptualized as immaterial but objective.

The “non-profit” institution neither supplies goods or services nor controls. Its “product” is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their “product” is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.

If the global supply chains are too fragmented, they're more vulnerable to shock. And that presents a threat to businesses everywhere. And when businesses everywhere suffer, people everywhere suffer.

A philosopher once assured me he had persuaded his cat to become a vegan. Believing he was joking, I asked how he had achieved this feat. Had he supplied the cat with mouse-flavoured vegan titbits? Had he introduced his cat to other cats, already practising vegans, as feline role models? Or had he argued with the cat and persuaded it that eating meat is wrong? My interlocutor was not amused. I realized he actually believed the cat had opted for a meat-free diet. So I ended our exchange with a question: did the cat go out? It did, he told me. That solved the mystery. Plainly, the cat was feeding itself by visiting other homes and hunting. If it brought any carcasses home – a practice to which ethically undeveloped cats are sadly all too prone – the virtuous philosopher had managed not to notice them.

From the perspective of society as a whole, there is no fixed or objective need aside from those broad categories required for survival. Rarely, if ever, is there a fixed quantity or definite quality demanded. This is why the needs of individuals are best met by other individuals according to supply, demand, and the price mechanism. And this is why most of the needs of individuals cannot be met only by central government.

The merc was more than a person: like a spaceship launch, her existence implied thousands of skilled people, generations of experts, wars, treaties, scholarship, and supply-chain management. Every one of them was all that.

Where people once sought information to manage the real context of their lives, now they had to invent contexts in which otherwise useless information might be put to some apparent use. The crossword puzzle is one such pseudo-context; the cocktail party is another; the radio quiz shows of the 1930's and 1940's and the modern television game show are still others; and the ultimate, perhaps, is the wildly successful "Trivial Pursuit." In one form or another, each of these supplies the answer to the question,"What am I to do with all these disconnected facts?" And in one form or another, the answer is the same: Why not use them for diversion? for entertainment? to amuse yourself, in a game?

Above this race of men stands an immense and tutelary power, which takes upon itself alone to secure their gratifications and to watch over their fate. That power is absolute, minute, regular, provident, and mild. It would be like the authority of a parent if, like that authority, its object was to prepare men for manhood; but it seeks, on the contrary, to keep them in perpetual childhood: it is well content that the people should rejoice, provided they think of nothing but rejoicing. For their happiness such a government willingly labors, but it chooses to be the sole agent and the only arbiter of that happiness; it provides for their security, foresees and supplies their necessities, facilitates their pleasures, manages their principal concerns, directs their industry, regulates the descent of property, and subdivides their inheritances: what remains, but to spare them all the care of thinking and all the trouble of living?

I am still trying to glue together the broken pieces of this person I love. He manages his tortured side with remarkable skill, but even Chris, with his endless supply of strength and clarity, could not survive all that he did without scars.

Think of it as “existential overwhelm”: the modern world provides an inexhaustible supply of things that seem worth doing, and so there arises an inevitable and unbridgeable gap between what you’d ideally like to do and what you actually can do.

When a man is happy enough to win the affections of a sweet girl, who can soothe his cares with crochet, and respond to all his most cherished ideas with beaded urn-rugs and chair-covers in German wool, he has, at least, a guarantee of domestic comfort, whatever trials may await him out of doors. What a resource it is under fatigue and irritation to have your drawing-room well supplied with small mats, which would always be ready if you ever wanted to set anything on them ! And what styptic for a bleeding heart can equal copious squares of crochet, which are useful for slipping down the moment you touch them ? How our fathers managed without crochet is the wonder; but I believe some small and feeble substitute existed in their time under the name of 'tatting'.

Only she can say if, in fact, she has managed to insert herself into this extremely long chain of words to modify my text, to purposely supply the missing links, to unhook others without letting it show, to say of me more than I want, more than I’m able to say.

An artful combination of propaganda flattered the mass, exploited its antipolitical sentiments, warned it of dangerous enemies foreign and domestic, and applied forms of intimidation to create a climate of fear and an insecure populace, one receptive to being led. The same citizenry, which democracy had created, proceeded to vote into power and then support movements openly pledged to destroy democracy and constitutionalism. Thus a democracy may fail and give way to antidemocracy that, in turn, supplies a populace—and a “democratic” postulate—congenial to a totalitarian regime.

At least one brand of toilet paper was also in perilously short supply, as the king himself discovered. He managed to sidestep this particular scarcity by arranging shipments direct from the British embassy in Washington, D.C. With kingly discretion, he wrote to his ambassador, “We are getting short of a certain type of paper which is made in America and is unprocurable here. A packet or two of 500 sheets at intervals would be most acceptable. You will understand this and its name begins with B!!!” The paper in question was identified by historian Andrew Roberts as Bromo soft lavatory paper.

Winnie woke early next morning. The sun was only just opening its own eye on the eastern horizon and the cottage was full of silence. But she realized that sometime during the night she had made up her mind: she would not run away today. “Where would I go, anyway?” she asked herself. “There’s nowhere else I really want to be.” But in another part of her head, the dark part where her oldest fears were housed, she knew there was another sort of reason for staying at home: she was afraid to go away alone. It was one thing to talk about being by yourself, doing important things, but quite another when the opportunity arose. The characters in the stories she read always seemed to go off without a thought or care, but in real life--well, the world was a dangerous place. People were always telling her so. And she would not be able to manage without protection. They were always telling her that, too. No one ever said precisely what it was that she would not be able to manage. But she did not need to ask. Her own imagination supplied the horrors. Still, it was galling, this having to admit she was afraid. And when she remembered the toad, she felt even more disheartened. What if the toad should be out by the fence again today? What if he should laugh at her secretly and think she was a coward? Well, anyway, she could at least slip out, right now, she decided, and go into the wood. To see if she could discover what had really made the music the night before. That would be something, anyway. She did not allow herself to consider the idea that making a difference in the world might require a bolder venture. She merely told herself consolingly, “Of course, while I’m in the wood, if I decide never to come back, well then, that will be that.” She was able to believe in this because she needed to; and, believing, was her own true, promising friend once more.

When Elisa arrives at McDonald’s, the manager unlocks the door and lets her in. Sometimes the husband-and-wife cleaning crew are just finishing up. More often, it’s just Elisa and the manager in the restaurant, surrounded by an empty parking lot. For the next hour or so, the two of them get everything ready. They turn on the ovens and grills. They go downstairs into the basement and get food and supplies for the morning shift. They get the paper cups, wrappers, cardboard containers, and packets of condiments. They step into the big freezer and get the frozen bacon, the frozen pancakes, and the frozen cinnamon rolls. They get the frozen hash browns, the frozen biscuits, the frozen McMuffins. They get the cartons of scrambled egg mix and orange juice mix. They bring the food upstairs and start preparing it before any customers appear, thawing some things in the microwave and cooking other things on the grill. They put the cooked food in special cabinets to keep it warm.

As actor and comedian Lily Tomlin once said, “The road to success is always under construction.” So don’t allow yourself to be detoured from getting to your ONE Thing. Pave your way with the right people and place. BIG IDEAS Start saying “no.” Always remember that when you say yes to something, you’re saying no to everything else. It’s the essence of keeping a commitment. Start turning down other requests outright or saying, “No, for now” to distractions so that nothing detracts you from getting to your top priority. Learning to say no can and will liberate you. It’s how you’ll find the time for your ONE Thing. Accept chaos. Recognize that pursuing your ONE Thing moves other things to the back burner. Loose ends can feel like snares, creating tangles in your path. This kind of chaos is unavoidable. Make peace with it. Learn to deal with it. The success you have accomplishing your ONE Thing will continually prove you made the right decision. Manage your energy. Don’t sacrifice your health by trying to take on too much. Your body is an amazing machine, but it doesn’t come with a warranty, you can’t trade it in, and repairs can be costly. It’s important to manage your energy so you can do what you must do, achieve what you want to achieve, and live the life you want to live. Take ownership of your environment. Make sure that the people around you and your physical surroundings support your goals. The right people in your life and the right physical environment on your daily path will support your efforts to get to your ONE Thing. When both are in alignment with your ONE Thing, they will supply the optimism and physical lift you need to make your ONE Thing happen. Screenwriter Leo Rosten pulled everything together for us when he said, “I cannot believe that the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.” Live with Purpose, Live by Priority, and Live for Productivity. Follow these three for the same reason you make the three commitments and avoid the four thieves—because you want to leave your mark. You want your life to matter. 18

It’s a different situation,” he said finally. “The attack on Celtica was more of a raid than an invasion. He wouldn’t have needed more than five hundred men for that and they could travel light. To attack Araluen, he’ll need an army—and he wouldn’t get an army down those cliffs and across with a few ladders and rope bridges.” Will regarded him with interest. This was a side of Horace that was new to him. Apparently, Horace’s learning curve in the past seven or eight months had gone beyond his mere skill with the sword. “But surely, if he had enough time…?” he began, but Horace shook his head again, more decisively this time. “Men, yes, or Wargals in this case. Given enough time, you could get them down and across. It would take months, but you could manage it. Although the longer it took, the more chance word would get out about what you were doing. “But an army needs equipment—heavy weapons, supply wagons, provisions, tents, spare weapons and blacksmith’s equipment to repair them. Horses and oxen to pull the wagons. You’d never get all that down cliffs like those. And even if you did, how would you get it across? It’s just not feasible. Sir Karel used to say that…” He realized the others were regarding him curiously and he flushed. “Didn’t mean to go on and on,” he mumbled, and urged his horse forward again.

Trouble with arms is, everyone thought they were recession-proof, but they’re not. Iran–Iraq was an arms dealers’ charter, and they thought it would never end. Since then it’s been downhill all the way. Too many manufacturers chasing too few wars. Too much loose hardware being dumped on the market. Too much peace about and not enough hard currency. Our Dicky did a bit of the Serbo-Croat thing, of course – Croats via Athens, Serbs via Poland – but the numbers weren’t in his league and there were too many dogs in the hunt. Cuba’s gone dead, so’s South Africa, they make their own. Ireland isn’t worth a light or he’d have done that too. Peru, he’s got a thing going there, supplying the Shining Path boys. And he’s been making a play for the Muslim insurgents in the Southern Philippines, but the North Koreans are in there ahead of him and I’ve a suspicion he’s going to get his nose bloodied again.

CLARITIES OF FAITH Not that there are no clarities in the life of faith. There are. Vast, soaring harmonies; deep, satisfying meanings; rich, textured experiences. But these clarities develop from within. They cannot be imposed from without. They cannot be hurried. It is not a matter of hurriedly arranging "dead things into a dead mosaic, but of living forces into a great equilibrium."' The clarities of faith are organic and personal, not mechanical and institutional. Faith invades the muddle; it does not eliminate it. Peace develops in the midst of chaos. Harmony is achieved slowly, quietly, unobtrusively-like the effects of salt and light. Such clarities result from a courageous commitment to God, not from controlling or being controlled by others. Such clarities come from adventuring deep into the mysteries of God's will and love, not by cautiously managing and moralizing in ways that minimize risk and guarantee self-importance. These clarities can only be experienced in acts of faith and only recognized with the eyes of faith. Jeremiah's life was brilliantly supplied with such clarities, but they were always surrounded by hopeless disarray. Sometimes devout and sometimes despairing, Jeremiah doubted himself and God. But these internal agonies never seemed to have interfered with his vocation and his commitment. He argued with God but he did not abandon him. He was clear

JIT is a technique used to eliminate the waste of excess inventory. Parts and materials are “pulled” through the production process only as needed, rather than “pushed” out onto the production floor in large quantities. Accountants justifiably see inventory as an asset because it represents an investment by the company. From a JIT perspective, however, it is an avoidable cost that must be minimized. Any costs that do not contribute to the value of the output are to be eliminated.

You’ll get all dusty.” He made a sound deep in his throat. “You can brush me off.” She grinned wickedly. “Now that’s what I call incentive!” He chuckled. “Cut it out. We’ve got a serious and sensitive situation here.” “So you intimated on the phone.” She glanced around the airport. “Where’s baggage claim? I brought some tools and electronic equipment, too.” “How about clothes?” She stared at him blankly. “What do I need with a lot of clothes cluttering up my equipment case? These are wash-and-wear.” He made another sound. “You can’t expect to go to a restaurant in that!” “Why not? And who’s taking me to any restaurant?” she demanded. “You never do.” He shrugged. “I’m going to do penance while we’re out here.” Her eyes sparkled. “Great! Your bed or mine?” He laughed in spite of himself. She was the only person in his life who’d ever been able to make him feel carefree, even briefly. She lit fires inside him, although he was careful not to let them show too much. “You never give up, do you?” “Someday you’ll weaken,” she assured him. “And I’m prepared. I have a week’s supply of Trojans in my fanny pack…” He managed to look shocked. “Cecily!” She shrugged. “Women have to think about these things. I’m twenty-three, you know.” She added, “You came into my life at a formative time and rescued me from something terrible. Can I help it if you make other potential lovers look like fried sea bass by comparison?” “I didn’t bring you out here to discuss your lack of lovers,” he pointed out. “And here I hoped you were offering yourself up as an educational experience,” she sighed. He glared down at her as they walked toward baggage claim. “Okay,” she said glumly. “I’ll give up, for now.

Farmers in the South, West, and Midwest, however, were still building a major movement to escape from the control of banks and merchants lending them supplies at usurious rates; agricultural cooperatives—cooperative buying of supplies and machinery and marketing of produce—as well as cooperative stores, were the remedy to these conditions of virtual serfdom. While the movement was not dedicated to the formation of worker co-ops, in its own way it was at least as ambitious as the Knights of Labor had been. In the late 1880s and early 1890s it swept through southern and western states like a brushfire, even, in some places, bringing black and white farmers together in a unity of interest. Eventually this Farmers’ Alliance decided it had to enter politics in order to break the power of the banks; it formed a third party, the People’s Party, in 1892. The great depression of 1893 only spurred the movement on, and it won governorships in Kansas and Colorado. But in 1896 its leaders made a terrible strategic blunder in allying themselves with William Jennings Bryan of the Democratic party in his campaign for president. Bryan lost the election, and Populism lost its independent identity. The party fell apart; the Farmers’ Alliance collapsed; the movement died, and many of its cooperative associations disappeared. Thus, once again, the capitalists had managed to stomp out a threat to their rule.171 They were unable to get rid of all agricultural cooperatives, however, even with the help of the Sherman “Anti-Trust” Act of 1890.172 Nor, in fact, did big business desire to combat many of them, for instance the independent co-ops that coordinated buying and selling. Small farmers needed cooperatives in order to survive, whether their co-ops were independent or were affiliated with a movement like the Farmers’ Alliance or the Grange. The independent co-ops, moreover, were not necessarily opposed to the capitalist system, fitting into it quite well by cooperatively buying and selling, marketing, and reducing production costs. By 1921 there were 7374 agricultural co-ops, most of them in regional federations. According to the census of 1919, over 600,000 farmers were engaged in cooperative marketing or purchasing—and these figures did not include the many farmers who obtained insurance, irrigation, telephone, or other business services from cooperatives.173

a big part of a middle manager’s work is to supply information and know-how, and to impart a sense of the preferred method of handling things to the groups under his control and influence. A manager also makes and helps to make decisions. Both kinds of basic managerial tasks can only occur during face-to-face encounters, and therefore only during meetings. Thus I will assert again that a meeting is nothing less than the medium through which managerial work is performed. That means we should not be fighting their very existence, but rather using the time spent in them as efficiently as possible. The

And they are amazingly prolific. The more frantic among them can yield a new generation in less than ten minutes; Clostridium perfringens, the disagreeable little organism that causes gangrene, can reproduce in nine minutes. At such a rate, a single bacterium could theoretically produce more offspring in two days than there are protons in the universe. “Given an adequate supply of nutrients, a single bacterial cell can generate 280,000 billion individuals in a single day,” according to the Belgian biochemist and Nobel laureate Christian de Duve. In the same period, a human cell can just about manage a single division.

But it was while discussing SpaceX’s grandest missions that Shotwell really came into her own and seemed to inspire the interns. Some of them clearly dreamed of becoming astronauts, and Shotwell said that working at SpaceX was almost certainly their best chance to get to space now that NASA’s astronaut corps had dwindled. Musk had made designing cool-looking, “non–Stay Puft” spacesuits a personal priority. “They can’t be clunky and nasty,” Shotwell said. “You have to do better than that.” As for where the astronauts would go: well, there were the space habitats, the moon, and, of course, Mars as options. SpaceX has already started testing a giant rocket, called the Falcon Heavy, that will take it much farther into space than the Falcon 9, and it has another, even larger spaceship on the way. “Our Falcon Heavy rocket will not take a busload of people to Mars,” she said. “So, there’s something after Heavy. We’re working on it.” To make something like that vehicle happen, she said, the SpaceX employees needed to be effective and pushy. “Make sure your output is high,” Shotwell said. “If we’re throwing a bunch of shit in your way, you need to be mouthy about it. That’s not a quality that’s widely accepted elsewhere, but it is at SpaceX.” And, if that sounded harsh, so be it. As Shotwell saw it, the commercial space race was coming down to SpaceX and China and that’s it. And in the bigger picture, the race was on to ensure man’s survival. “If you hate people and think human extinction is okay, then fuck it,” Shotwell said. “Don’t go to space. If you think it is worth humans doing some risk management and finding a second place to go live, then you should be focused on this issue and willing to spend some money. I am pretty sure we will be selected by NASA to drop landers and rovers off on Mars. Then the first SpaceX mission will be to drop off a bunch of supplies, so that once people get there, there will be places to live and food to eat and stuff for them to do.

One article on reproductive strategies was titled "Sneaky Fuckers." Kya laughed. As is well known, the article began, in nature, usually the males with the most prominent secondary sexual characteristics, such as the biggest antlers, deepest voices, broadest chests, and superior knowledge secure the best territories because they have fended off weaker males. The females choose to mate with these imposing alphas and are thereby inseminated with the best DNA around, which is passed on to the female's offspring- one of the most powerful phenomena in the adaptation and continuance of life. Plus, the females get the best territory for their young. However, some stunted males, not strong, adorned, or smart enough to hold good territories, possess bags of tricks to fool the females. They parade their smaller forms around in pumped-up postures or shout frequently- even if in shrill voices. By relying on pretense and false signals, they manage to grab a copulation here or there. Pint-sized male bullfrogs, the author wrote, hunker down in the grass and hide near an alpha male who is croaking with great gusto to call in mates. When several females are attracted to his strong vocals at the same time, and the alpha is busy copulating with one, the weaker male leaps in and mates one of the others. The imposter males were referred to as "sneaky fuckers." Kya remembered, those many years ago, Ma warning her older sisters about young men who overrevved their rusted-out pickups or drove jalopies around with radios blaring. "Unworthy boys make a lot of noise," Ma had said. She read a consolation for females. Nature is audacious enough to ensure that the males who send out dishonest signals or go from one female to the next almost always end up alone. Another article delved into the wild rivalries between sperm. Across most life-forms, males compete to inseminate females. Male lions occasionally fight to the death; rival bull elephants lock tusks and demolish the ground beneath their feet as they tear at each other's flesh. Though very ritualized, the conflicts can still end in mutilations. To avoid such injuries, inseminators of some species compete in less violent, more creative methods. Insects, the most imaginative. The penis of the male damselfly is equipped with a small scoop, which removes sperm ejected by a previous opponent before he supplies his own. Kya dropped the journal on her lap, her mind drifting with the clouds. Some female insects eat their mates, overstressed mammal mothers abandon their young, many males design risky or shifty ways to outsperm their competitors. Nothing seemed too indecorous as long as the tick and the tock of life carried on. She knew this was not a dark side to Nature, just inventive ways to endure against all odds. Surely for humans there was more.

Measuring requires, first and foremost, analytical ability. But it also demands that measurement be used to make self-control possible rather than abused to control people from the outside and above—that is, to dominate them. It is the common violation of this principle that largely explains why measurement is the weakest area in the work of the manager today. As long as measurements are abused as a tool of control (for instance, as when measurements are used, as a weapon of an internal secret police that supplies audits and critical appraisals of a manager’s performance to the boss without even sending a carbon copy to the manager himself) measuring will remain the weakest area in the manager’s performance.2

He had panicked. Tessier cursed his own stupidity. He should have remained in the column where he would have been protected. Instead, he saw an enemy coming for him like a revenant rising from a dark tomb, and had run first instead of thinking. Except this was no longer a French stronghold. The forts had all been captured and surrendered and the glorious revolutionary soldiers had been defeated. If the supply ships had made it through the blockade, Vaubois might still have been able to defend the city, but with no food, limited ammunition and disease rampant, defeat was inevitable. Tessier remembered the gut-wrenching escape from Fort Dominance where villagers spat at him and threw rocks. One man had brought out a pistol and the ball had slapped the air as it passed his face. Another man had chased him with an ancient boar spear and Tessier, exhausted from the fight, had jumped into the water. He had nearly drowned in that cold grey sea, only just managing to cling to a rock whilst the enemy searched the shoreline. The British warship was anchored outside the village, and although Tessier could see men on-board, no one had spotted him. Hours passed by. Then, when he considered it was clear, he swam ashore to hide in the malodorous marshland outside Mġarr. His body shivered violently and his skin was blue and wrinkled like withered fruit, but in the night-dark light he lived. He had crept to a fishing boat, donned a salt-stained boat cloak and rowed out to Malta's monochrome coastline. He had somehow managed to escape capture by abandoning the boat to swim into the harbour. From there it had been easy to climb the city walls and to safety. He had written his account of the marines ambush, the fort’s surrender and his opinion of Chasse, to Vaubois. Tessier wanted Gamble cashiered and Vaubois promised to take his complaint to the senior British officer when he was in a position to. Weeks went past. Months. A burning hunger for revenge changed to a desire for provisions. And until today, Tessier reflected that he would never see Gamble again. Sunlight twinkled on the water, dazzling like a million diamonds scattered across its surface. Tessier loaded his pistol in the shadows where the air was still and cool. He had two of them, a knife and a sword, and, although starving and crippled with stomach cramps, he would fight as he had always done so: with everything he had.

All night the fighting had been furious, with no let-up. Fur and Freedom Fighters had battled against flaming shafts with their bare paws and sand. Four lay dead and three wounded. Smoke-grimed and bleary-eyed, they had plucked burning arrows from the wood, strung them on their bows and returned them to stick blazing in the gates of Marshank. The javelin supply was depleted, one shaft being retained for each creature in the event that paw-to-paw combat would be their final stand. There were still plenty of rocks to sling, Keyla and Tullgrew taking charge of the slingers whilst Ballaw managed a frugal breakfast. The hare sat wearily against one of the sandbanks that had been shorn up either side of the cart, Rowanoak slumped beside him. Both were singed and smoke-grimed. Rowanoak drank half her water, passing the rest on to Brome, who distributed it among the wounded. The badger wiped a sandy paw across her scorched muzzle. ‘Well, Ballaw De Quincewold, what’s to report?’ The irrepressible hare wiped dust from his half-scone ration and looked up at the sky. ‘Report? Er, nothin’ much really, except that it looks like being another nice sunny day, wot!’ A flaming arrow extinguished itself in the sand close by Rowanoak. She tossed it on to a pile of other shafts waiting to be shot. ‘A nice day indeed. D’you think we’ll be around to see the sunset?’ Without waiting for an answer, she continued, ‘I wonder if that owl – Boldred, wasn’t it – I wonder if she ever managed to get through to this Martin the Warrior creature.’ Ballaw picked dried blood from a wound on his narrow chest. ‘Doesn’t look like it, does it? No, old Rowan me badger oak, I think the stage is all ours and it’ll be our duty to give the best performance we can before the curtain falls for the last time.

There was a moment of stillness before something in him seemed to snap. she pounced on her with a sort of tigerish delight, and clamped his mouth over hers. She squeaked in surprise, wriggling in his hold, but his arms clamped around her easily, his muscles as solid as oak. He kissed her possessively, almost roughly at first, gentling by voluptuous degrees. Her body surrendered without giving her brain a chance to object, applying itself eagerly to every available inch of him. The luxurious male heat and hardness of him satisfied a wrenching hunger she hadn't been aware of until now. It also gave her the close-but-not-close-enough feeling she remembered from before. Oh, how confusing this was, this maddening need to crawl inside his clothes, practically inside his skin. She let her fingertips wander over his cheeks and jaw, the neat shape of his ears, the taut smoothness of his neck. When he offered no objection, she sank her fingers into his thick, vibrant hair and sighed in satisfaction. He searched for her tongue, teased and stroked intimately until her heart pounded in a tumult of longing, and a sweet, empty ache spread all through her. Dimly aware that she was going to lose control, that she was on the verge of swooning, or assaulting him again, she managed to break the kiss and turn her face away with a gasp. "Don't," she said weakly. His lips grazed along her jawline, his breath rushing unsteadily against her skin. "Why? Are you still worried about Australian pox?" Slowly it registered that they were no longer standing. Gabriel was sitting on the ground with his back against the grass-covered mound, and- heaven help her- she was in his lap. She glanced around them in bewilderment. How had this happened? "No," she said, bewildered and perturbed, "but I just remembered that you said I kissed like a pirate." Gabriel looked blank for a moment. "Oh, that. That was a compliment." Pandora scowled. "It would only be a compliment if I had a beard and a peg leg." Setting his mouth sternly against a faint quiver, Gabriel smoothed her hair tenderly. "Forgive my poor choice of words. What I meant to convey was that I found your enthusiasm charming." "Did you?" Pandora turned crimson. Dropping her head to his shoulder, she said in a muffled voice, "Because I've worried for the past three days that I did it wrong." "No, never, darling." Gabriel sat up a little and cradled her more closely to him. Nuzzling her cheek, he whispered, "Isn't it obvious that everything about you gives me pleasure?" "Even when I plunder and pillage like a Viking?" she asked darkly. "Pirate. Yes, especially then." His lips moved softly along the rim of her right ear. "My sweet, there are altogether too many respectable ladies in the world. The supply has far exceeded the demand. But there's an appalling shortage of attractive pirates, and you do seem to have a gift for plundering and ravishing. I think we've found you're true calling." "You're mocking me," Pandora said in resignation, and jumped a little as she felt his teeth gently nip her earlobe. Smiling, Gabriel took her head between his hands and looked into her eyes. "Your kiss thrilled me beyond imagining," he whispered. "Every night for the rest of my life, I'll dream of the afternoon in the holloway, when I was waylaid by a dark-haired beauty who devastated me with the heat of a thousand troubled stars, and left my soul in cinders. Even when I'm an old man, and my brain has fallen to wrack and ruin, I'll remember the sweet fire of your lips under mine, and I'll say to myself, 'Now, that was a kiss.'" Silver-tongued devil, Pandora thought, unable to hold back a crooked grin. Only yesterday, she'd heard Gabriel affectionately mock his father, who was fond of expressing himself with elaborate, almost labyrinthine turns of phrase. Clearly the gift had been passed down to his son.

Everything that capitalism and fascism and the rest were designed to balance or manage—supply, demand, production, capital, labor, debt, scarcity, logistics—isn’t so much contorting as evolving into forms we have literally never experienced as a species. We are entering a period of extreme transformation, with our strategic, political, economic, technological, demographic, and cultural norms all in flux at the same time. Of course we will shift to a different management system. Second, the process will be the very definition of traumatic. The concept of more has been our guiding light as a species for centuries. From a certain point of view, the past seventy years of globalization have simply been “more” on steroids, a sharp uptake on our long-cherished economic understandings. Between the demographic inversion and the end of globalization, we are not simply ending our long experience with more, or even beginning a terrifying new world of less; we face economic free fall as everything that has underpinned humanity’s economic existence since the Renaissance unwinds all at once.

Evolution optimizes strongly for energy efficiency because of limited food supply, not for ease of construction or understanding by human engineers. My wife, Meia, likes to point out that the aviation industry didn’t start with mechanical birds. Indeed, when we finally figured out how to build mechanical birds in 2011,1 more than a century after the Wright brothers’ first flight, the aviation industry showed no interest in switching to wing-flapping mechanical-bird travel, even though it’s more energy efficient—because our simpler earlier solution is better suited to our travel needs. In the same way, I suspect that there are simpler ways to build human-level thinking machines than the solution evolution came up with, and even if we one day manage to replicate or upload brains, we’ll end up discovering one of those simpler solutions first. It will probably draw more than the twelve watts of power that your brain uses, but its engineers won’t be as obsessed about energy efficiency as evolution was—and soon enough, they’ll be able to use their intelligent machines to design more energy-efficient ones.

Behind her, Annabelle heard Daisy say to Lillian accusingly, “I thought you said that no one ever comes to this meadow!” “That’s what I was told,” Lillian replied, her voice muffled as she stepped into the circle of her gown and bent to jerk it upward. The earl, who had been mute until that point, spoke with his gaze trained studiously on the distant scenery. “Your information was correct, Miss Bowman,” he said in a controlled manner. “This field is usually unfrequented.” “Well, then, why are you here?” Lillian demanded accusingly, as if she, and not Westcliff, was the owner of the estate. The question caused the earl’s head to whip around. He gave the American girl an incredulous glance before he dragged his gaze away once more. “Our presence here is purely coincidental,” he said coldly. “I wished to have a look at the northwest section of my estate today.” He gave the word my a subtle but distinct emphasis. “While Mr. Hunt and I were traveling along the lane, we heard your screaming. We thought it best to investigate, and came with the intention of rendering aid, if necessary. Little did I realize that you would be using this field for…for…” “Rounders-in-knickers,” Lillian supplied helpfully, sliding her arms into her sleeves. The earl seemed incapable of repeating the ridiculous phrase. He turned his horse away and spoke curtly over his shoulder. “I plan to develop a case of amnesia within the next five minutes. Before I do so, I would suggest that you refrain from any future activities involving nudity outdoors, as the next passersby who discover you may not prove to be as indifferent as Mr. Hunt and I.” Despite Annabelle’s mortification, she had to repress a skeptical snort at the earl’s claim of indifference on Hunt’s behalf, not to mention his own. Hunt had certainly managed to get quite an eyeful of her. And though Westcliff’s scrutiny had been far more subtle, it had not escaped her that he had stolen a quick but thorough glance at Lillian before he had veered his horse away. However, in light of her current state of undress, it was hardly the time to deflate Westcliff’s holier-than-thou demeanor. “Thank you, my lord,” Annabelle said with a calmness that pleased her immensely. “And now, having dispensed such excellent advice, I would ask that you allow us some privacy to restore ourselves.” “With pleasure,” Westcliff growled.

With regard to clothes, be content with what is sufficient for the needs of the body. 'Cast your burden upon the Lord' (Ps. 55:22) and He will provide for you, since 'He cares for you' (1Pet. 5:7). If you need food or clothes, do not be ashamed to accept what others offer you. To be ashamed to accept is a kind of pride. But if you have more than you require, give to those in need. It is in this way that God wishes His children to manage their affairs. That is why, writing to the Corinthians, the Apostle said about those who were in want: 'Your abundance should supply their want, so that their abundance likewise may supply your want; then there will be equality, as it is written: "He that gathered much had nothing over; and he that gathered little had no lack”’ (2 Cor. 8:14-15; Exod. 16:18). So if you have all you need for the moment, do not be anxious about the future, whether it is one day ahead or a week or months. For when tomorrow comes, it will supply what you need, if you seek above all else the kingdom of heaven and the righteousness of God; for the Lord says: 'Seek the kingdom of God and His righteousness, and all these things as well will be given to you' (cf. Matt. 6:33).

His first stop was the local branch of Child's Bank; once he replenished his supply of cash, he followed the bank manager's directions to the town's premier bootmaker, and was lucky enough to find an excellent pair of riding boots that fit him. His next stop was the best gentleman's outfitters, where he created a small furore by demanding they assemble for him outfits suitable for a groom and for a north country laborer. The head tailor goggled at him and the assistants simply stared; holding onto his temper, he brusquely explained that the outfits were for a country house party where fancy dress was required. Then they fell to with appropriate zeal. It still took longer than he would have liked. The tailor fussed with the fitting until Breckenridge declared, "Damn it, man! There's no prize for being the most perfectly dressed groom in the north!" The tailor jumped. Pins cascaded from between his lips and scattered on the ground. His assistants rushed in to gather them up. The tailor swallowed. "No, of course not, sir. If Sir will remain still, I will endeavor to remove the pins...although really, such shoulders...well, I would have thought..." "Never mind about showing off my damned shoulders-just make sure I have room to move.

This new religion has had a decisive influence on the development of modern science, too. Scientific research is usually funded by either governments or private businesses. When capitalist governments and businesses consider investing in a particular scientific project, the first questions are usually, ‘Will this project enable us to increase production and profits? Will it produce economic growth?’ A project that can’t clear these hurdles has little chance of finding a sponsor. No history of modern science can leave capitalism out of the picture. Conversely, the history of capitalism is unintelligible without taking science into account. Capitalism’s belief in perpetual economic growth flies in the face of almost everything we know about the universe. A society of wolves would be extremely foolish to believe that the supply of sheep would keep on growing indefinitely. The human economy has nevertheless managed to keep on growing throughout the modern era, thanks only to the fact that scientists come up with another discovery or gadget every few years – such as the continent of America, the internal combustion engine, or genetically engineered sheep. Banks and governments print money, but ultimately, it is the scientists who foot the bill.

There are hundreds of examples of highly functioning commons around the world today. Some have been around for centuries, others have risen in response to economic and environmental crises, and still others have been inspired by the distributive bias of digital networks. From the seed-sharing commons of India to the Potato Park of Peru, indigenous populations have been maintaining their lands and managing biodiversity through a highly articulated set of rules about sharing and preservation. From informal rationing of parking spaces in Boston to Richard Stallman’s General Public License (GPL) for software, new commons are serving to reinstate the value of land and labor, as well as the ability of people to manage them better than markets can. In the 1990s, Elinor Ostrom, the American political scientist most responsible for reviving serious thought about commoning, studied what specifically makes a commons successful. She concluded that a commons must have an evolving set of rules about access and usage and that it must have a way of punishing transgressions. It must also respect the particular character of the resource being managed and the people who have worked with that resource the longest. Managing a fixed supply of minerals is different from managing a replenishing supply of timber. Finally, size and place matter. It’s easier for a town to manage its water supply than for the planet to establish water-sharing rules.78 In short, a commons must be bound by people, place, and rules. Contrary to prevailing wisdom, it’s not an anything-goes race to the bottom. It is simply a recognition of boundaries and limits. It’s pooled, multifaceted investment in pursuit of sustainable production. It is also an affront to the limitless expansion sought by pure capital. If anything, the notion of a commons’ becoming “enclosed” by privatization is a misnomer: privatizing a commons breaks the boundaries that protected its land and labor from pure market forces. For instance, the open-source seed-sharing networks of India promote biodiversity and fertilizer-free practices among farmers who can’t afford Western pesticides.79 They have sustained themselves over many generations by developing and adhering to a complex set of rules about how seed species are preserved, as well as how to mix crops on soil to recycle its nutrients over centuries of growing. Today, they are in battle with corporations claiming patents on these heirloom seeds and indigenous plants. So it’s not the seed commons that have been enclosed by the market at all; rather, the many-generations-old boundaries have been penetrated and dissolved by disingenuously argued free-market principles.

our explosive growth was slowing down our pace of innovation. We were spending more time coordinating and less time building. More features meant more software, written and supported by more software engineers, so both the code base and the technical staff grew continuously. Software engineers were once free to modify any section of the entire code base to independently develop, test, and immediately deploy any new features to the website. But as the number of software engineers grew, their work overlapped and intertwined until it was often difficult for teams to complete their work independently. Each overlap created one kind of dependency, which describes something one team needs but can’t supply for itself. If my team’s work requires effort from yours—whether it’s to build something new, participate, or review—you’re one of my dependencies. Conversely, if your team needs something from mine, I’m a dependency of yours. Managing dependencies requires coordination—two or more people sitting down to hash out a solution—and coordination takes time. As Amazon grew, we realized that despite our best efforts, we were spending too much time coordinating and not enough time building. That’s because, while the growth in employees was linear, the number of their possible lines of communication grew exponentially. Regardless of what form it takes—and we’ll get into the different forms in more detail shortly—every dependency creates drag. Amazon’s growing number of dependencies delayed results, increased frustration, and disempowered teams.

Hamilton argued that the security of liberty and property were inseparable and that governments should honor their debts because contracts formed the basis of public and private morality: “States, like individuals, who observe their engagements are respected and trusted, while the reverse is the fate of those who pursue an opposite conduct.”The proper handling of government debt would permit America to borrow at affordable interest rates and would also act as a tonic to the economy. Used as loan collateral, government bonds could function as money—and it was the scarcity of money, Hamilton observed, that had crippled the economy and resulted in severe deflation in the value of land. America was a young country rich in opportunity. It lacked only liquid capital, and government debt could supply that gaping deficiency. The secret of managing government debt was to fund it properly by setting aside revenues at regular intervals to service interest and pay off principal. Hamilton refuted charges that his funding scheme would feed speculation. Quite the contrary: if investors knew for sure that government bonds would be paid off, the prices would not fluctuate wildly, depriving speculators of opportunities to exploit. What mattered was that people trusted the government to make good on repayment: “In nothing are appearances of greater moment than in whatever regards credit. Opinion is the soul of it and this is affected by appearances as well as realities.” Hamilton intuited that public relations and confidence building were to be the special burdens of every future treasury secretary.

this I say,—we must never forget that all the education a man's head can receive, will not save his soul from hell, unless he knows the truths of the Bible. A man may have prodigious learning, and yet never be saved. He may be master of half the languages spoken round the globe. He may be acquainted with the highest and deepest things in heaven and earth. He may have read books till he is like a walking cyclopædia. He may be familiar with the stars of heaven,—the birds of the air,—the beasts of the earth, and the fishes of the sea. He may be able, like Solomon, to "speak of trees, from the cedar of Lebanon to the hyssop that grows on the wall, of beasts also, and fowls, and creeping things, and fishes." (1 King iv. 33.) He may be able to discourse of all the secrets of fire, air, earth, and water. And yet, if he dies ignorant of Bible truths, he dies a miserable man! Chemistry never silenced a guilty conscience. Mathematics never healed a broken heart. All the sciences in the world never smoothed down a dying pillow. No earthly philosophy ever supplied hope in death. No natural theology ever gave peace in the prospect of meeting a holy God. All these things are of the earth, earthy, and can never raise a man above the earth's level. They may enable a man to strut and fret his little season here below with a more dignified gait than his fellow-mortals, but they can never give him wings, and enable him to soar towards heaven. He that has the largest share of them, will find at length that without Bible knowledge he has got no lasting possession. Death will make an end of all his attainments, and after death they will do him no good at all. A man may be a very ignorant man, and yet be saved. He may be unable to read a word, or write a letter. He may know nothing of geography beyond the bounds of his own parish, and be utterly unable to say which is nearest to England, Paris or New York. He may know nothing of arithmetic, and not see any difference between a million and a thousand. He may know nothing of history, not even of his own land, and be quite ignorant whether his country owes most to Semiramis, Boadicea, or Queen Elizabeth. He may know nothing of the affairs of his own times, and be incapable of telling you whether the Chancellor of the Exchequer, or the Commander-in-Chief, or the Archbishop of Canterbury is managing the national finances. He may know nothing of science, and its discoveries,—and whether Julius Cæsar won his victories with gunpowder, or the apostles had a printing press, or the sun goes round the earth, may be matters about which he has not an idea. And yet if that very man has heard Bible truth with his ears, and believed it with his heart, he knows enough to save his soul. He will be found at last with Lazarus in Abraham's bosom, while his scientific fellow-creature, who has died unconverted, is lost for ever. There is much talk in these days about science and "useful knowledge." But after all a knowledge of the Bible is the one knowledge that is needful and eternally useful. A man may get to heaven without money, learning, health, or friends,—but without Bible knowledge he will never get there at all. A man may have the mightiest of minds, and a memory stored with all that mighty mind can grasp,—and yet, if he does not know the things of the Bible, he will make shipwreck of his soul for ever. Woe! woe! woe to the man who dies in ignorance of the Bible! This is the Book about which I am addressing the readers of these pages to-day. It is no light matter what you do with such a book. It concerns the life of your soul. I summon you,—I charge you to give an honest answer to my question. What are you doing with the Bible? Do you read it? HOW READEST THOU?

God continually chooses the least likely to be chosen, the broken and the humble. It’s clearly His modus operandi. I’ve heard this response from people when I talk about this idea: “But how can we possibly get things done without big-time visionaries? Without massive plans to save the world?” Well, the Bible actually singles out a specific, heroic animal species to illustrate how to get things done. If you want to know how to do it, don’t go to the soaring eagle. Don’t go to the impressive, roaring lion, either. God may have a different idea: Go watch the ants, you lazy person. Watch what they do and be wise. Ants have no commander, no leader or ruler, but they store up food in the summer and gather their supplies at harvest. (Prov. 6:6–8 NCV) Yes. Watch how the ants operate. They get it. Sure enough, modern research shows just how remarkable ants are. They all know what to do and when to do it. They know when to rest, when to battle intruders, when to take care of their eggs, all of it. If there are too many ants foraging, just enough ants decide to quit foraging and take on other jobs. They know how to build massive anthills that are marvels of construction engineering. And they do it all without a hierarchy. They manage it all without management. They get it done without any one ant knowing the “big picture.” No ant is a superstar. No ant is irreplaceable. How they operate is still somewhat mysterious to science, but scientists do know that ants just use the information that’s in front of them, and then they respond. That’s it. That’s all the information an ant has. The Bible singles out a species wherein every individual member does whatever needs doing, just by responding to what’s in front of it. An ant can’t worry about the big blueprint. No ant actually has the big picture. If they each do their thing, the thing right in front of them, the big picture takes care of itself.

It's possible to see how much the brand culture rubs off on even the most sceptical employee. Joanne Ciulla sums up the dangers of these management practices: 'First, scientific management sought to capture the body, then human relations sought to capture the heart, now consultants want tap into the soul... what they offer is therapy and spirituality lite... [which] makes you feel good, but does not address problems of power, conflict and autonomy.'¹0 The greatest success of the employer brand' concept has been to mask the declining power of workers, for whom pay inequality has increased, job security evaporated and pensions are increasingly precarious. Yet employees, seduced by a culture of approachable, friendly managers, told me they didn't need a union - they could always go and talk to their boss. At the same time, workers are encouraged to channel more of their lives through work - not just their time and energy during working hours, but their social life and their volunteering and fundraising. Work is taking on the roles once played by other institutions in our lives, and the potential for abuse is clear. A company designs ever more exacting performance targets, with the tantalising carrot of accolades and pay increases to manipulate ever more feverish commitment. The core workforce finds itself hooked into a self-reinforcing cycle of emotional dependency: the increasing demands of their jobs deprive them of the possibility of developing the relationships and interests which would enable them to break their dependency. The greater the dependency, the greater the fear of going cold turkey - through losing the job or even changing the lifestyle. 'Of all the institutions in society, why let one of the more precarious ones supply our social, spiritual and psychological needs? It doesn't make sense to put such a large portion of our lives into the unsteady hands of employers,' concludes Ciulla. Life is work, work is life for the willing slaves who hand over such large chunks of themselves to their employer in return for the paycheque. The price is heavy in the loss of privacy, the loss of autonomy over the innermost workings of one's emotions, and the compromising of authenticity. The logical conclusion, unless challenged, is capitalism at its most inhuman - the commodification of human beings.

Cam closed the door and leaned back against it, letting his caressing gaze fall on the small, tense form of his wife. He knew little of these matters. In both Romany and gadjo cultures, pregnancy and childbirth were a strictly female domain. But he did know that his wife was uneasy in situations she had no control over. He also knew that women in her condition needed reassurance and tenderness. And he had an inexhaustible supply of both for her. “Nervous?” Cam asked softly, approaching her. “Oh no, not in the slightest; it’s an ordinary circumstance, and only to be expected after—” Amelia broke off with a little gasp as he sat beside her and pulled her into his arms. “Yes, I’m a bit nervous. I wish … I wish I could talk to my mother. I’m not exactly certain how to do this.” Of course. Amelia liked to manage everything, to be authoritative and competent no matter what she did. But the entire process of childbearing would be one of increasing dependence and helplessness, until the final stage, when nature took over entirely. Cam pressed his lips into her gleaming dark hair, which smelled like sweetbriar. He began to rub her back in the way he knew she liked best. “We’ll find some experienced women for you to talk to. Lady Westcliff, perhaps. You like her, and God knows she would be forthright. And regarding what you’re going to do … you’ll let me take care of you, and spoil you, and give you anything you want.” He felt her relax a little. “Amelia, love,” he murmured, “I’ve wanted this for so long.” “Have you?” She smiled and snuggled tightly against him. “So have I. Although I had hoped it would happen at a more convenient time, when Ramsay House was finished, and Poppy was betrothed, and the family was settled—” “Trust me, with your family there will never be a convenient time.” Cam eased her back to lie on the bed with him. “What a pretty little mother you’ll be,” he whispered, cuddling her. “With your blue eyes, and your pink cheeks, and your belly all round with my child …” “When I grow large, I hope you won’t strut and swagger, and point to me as an example of your virility.” “I do that already, monisha.” Amelia looked up into his smiling eyes. “I can’t imagine how this happened.” “Didn’t I explain that on our wedding night?” She chuckled and put her arms around his neck. “I was referring to the fact that I’ve been taking preventative measures. All those cups of nasty-tasting tea. And I still ended up conceiving.” “Rom,” he said by way of explanation, and kissed her passionately.

But it went wrong,” he said. “Three hundred years ago, it all went wrong. Some people reckon the philosophers’ Guild of the Torre degli Angeli, the Tower of the Angels, in the city we have just left, they’re the ones to blame. Others say it was a judgment on us for some great sin, though I never heard any agreement about what that sin was. But suddenly out of nowhere there came the Specters, and we’ve been haunted ever since. You’ve seen what they do. Now imagine what it is to live in a world with Specters in it. How can we prosper, when we can’t rely on anything continuing as it is? At any moment a father might be taken, or a mother, and the family fall apart; a merchant might be taken, and his enterprise fail, and all his clerks and factors lose their employment; and how can lovers trust their vows? All the trust and all the virtue fell out of our world when the Specters came.” “Who are these philosophers?” said Serafina. “And where is this tower you speak of?” “In the city we left—Cittàgazze. The city of magpies. You know why it’s called that? Because magpies steal, and that’s all we can do now. We create nothing, we have built nothing for hundreds of years, all we can do is steal from other worlds. Oh, yes, we know about other worlds. Those philosophers in the Torre degli Angeli discovered all we need to know about that subject. They have a spell which, if you say it, lets you walk through a door that isn’t there, and find yourself in another world. Some say it’s not a spell but a key that can open even where there isn’t a lock. Who knows? Whatever it is, it let the Specters in. And the philosophers use it still, I understand. They pass into other worlds and steal from them and bring back what they find. Gold and jewels, of course, but other things too, like ideas, or sacks of corn, or pencils. They are the source of all our wealth,” he said bitterly, “that Guild of thieves.” “Why don’t the Specters harm children?” asked Ruta Skadi. “That is the greatest mystery of all. In the innocence of children there’s some power that repels the Specters of Indifference. But it’s more than that. Children simply don’t see them, though we can’t understand why. We never have. But Specter-orphans are common, as you can imagine—children whose parents have been taken; they gather in bands and roam the country, and sometimes they hire themselves out to adults to look for food and supplies in a Specter-ridden area, and sometimes they simply drift about and scavenge. “So that is our world. Oh, we managed to live with this curse. They’re true parasites: they won’t kill their host, though they drain most of the life out of him.

Performance measure. Throughout this book, the term performance measure refers to an indicator used by management to measure, report, and improve performance. Performance measures are classed as key result indicators, result indicators, performance indicators, or key performance indicators. Critical success factors (CSFs). CSFs are the list of issues or aspects of organizational performance that determine ongoing health, vitality, and wellbeing. Normally there are between five and eight CSFs in any organization. Success factors. A list of 30 or so issues or aspects of organizational performance that management knows are important in order to perform well in any given sector/ industry. Some of these success factors are much more important; these are known as critical success factors. Balanced scorecard. A term first introduced by Kaplan and Norton describing how you need to measure performance in a more holistic way. You need to see an organization’s performance in a number of different perspectives. For the purposes of this book, there are six perspectives in a balanced scorecard (see Exhibit 1.7). Oracles and young guns. In an organization, oracles are those gray-haired individuals who have seen it all before. They are often considered to be slow, ponderous, and, quite frankly, a nuisance by the new management. Often they are retired early or made redundant only to be rehired as contractors at twice their previous salary when management realizes they have lost too much institutional knowledge. Their considered pace is often a reflection that they can see that an exercise is futile because it has failed twice before. The young guns are fearless and precocious leaders of the future who are not afraid to go where angels fear to tread. These staff members have not yet achieved management positions. The mixing of the oracles and young guns during a KPI project benefits both parties and the organization. The young guns learn much and the oracles rediscover their energy being around these live wires. Empowerment. For the purposes of this book, empowerment is an outcome of a process that matches competencies, skills, and motivations with the required level of autonomy and responsibility in the workplace. Senior management team (SMT). The team comprised of the CEO and all direct reports. Better practice. The efficient and effective way management and staff undertake business activities in all key processes: leadership, planning, customers, suppliers, community relations, production and supply of products and services, employee wellbeing, and so forth. Best practice. A commonly misused term, especially because what is best practice for one organization may not be best practice for another, albeit they are in the same sector. Best practice is where better practices, when effectively linked together, lead to sustainable world-class outcomes in quality, customer service, flexibility, timeliness, innovation, cost, and competitiveness. Best-practice organizations commonly use the latest time-saving technologies, always focus on the 80/20, are members of quality management and continuous improvement professional bodies, and utilize benchmarking. Exhibit 1.10 shows the contents of the toolkit used by best-practice organizations to achieve world-class performance. EXHIBIT 1.10 Best-Practice Toolkit Benchmarking. An ongoing, systematic process to search for international better practices, compare against them, and then introduce them, modified where necessary, into your organization. Benchmarking may be focused on products, services, business practices, and processes of recognized leading organizations.