Staff Appreciation Work Appreciation Quotes

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If repping could be compared to a car: the office reps are the engine and the hotel reps are the drivers. If the engine doesn’t work, the driver can’t move forward; but if the driver refuses to drive, there’s no point in having a perfectly functioning engine. So, next time you take a holiday, enjoy the drive the rep takes you on - but remember to appreciate the office staff, who work to ensure that you don’t come to an unexpected grinding halt.
Stephanie Wood (Aegean Sun: The Office)
It was perhaps, then, not surprising that it was Colonel Beppo Schmid, not General Martini, who on 16 July submitted to Göring the principal intelligence appreciation of the RAF, which became the basis for the Luftwaffe General Staff’s plans. He underestimated the strength of squadrons, claiming they were eighteen aircraft strong, when in fact they had between twenty-two and twenty-four aircraft. He also stated that only a limited number of airfields could be considered operational with modern maintenance and supply installations, which was nonsense. He badly underestimated current aircraft production figures to the tune of about 50 per cent and claimed there was ‘little strategic flexibility’, when, in fact, Dowding’s air defence system provided exactly the opposite. The Me110, he claimed, was a superior fighter to the Hurricane. Even more glaring were the omissions. The Luftwaffe had no concept of how the air defence system worked, no concept of there being three different commands – Fighter, Coastal and Bomber – and no understanding of how repairs were organized. ‘The Luftwaffe is clearly superior to the RAF,’ he concluded, ‘as regards strength, equipment, training, command and location of bases.’7 He was correct in terms of strength only. The rest of his claims were utter twaddle. On the eve of Adlertag, Schmid further reassured the Luftwaffe General Staff that some 350 British fighters had been destroyed since the beginning of July and that they were already being shot down faster than they could be produced. In fact, up to 12 August, 181 had been destroyed and more than 700 new fighter aircraft built.8 The gulf between fact and fiction was quite startling.
James Holland (The War in the West - A New History: Volume 1: Germany Ascendant 1939-1941 (A New History Vol 1))
Fritz.” The butler rushed over from the crudité arrangement he was working on. “Yes, master! I am eager to be of aid.” “Take this.” iAm peeled the cat off himself, prying both of its front claws out of his fleece. “And do whatever it is you do with it.” As he turned away, he felt like glancing back and making sure G*dd*mn was okay. But why the fuck would he do that? He had to get to Sal’s and check on his staff. Usually he hit the restaurant in the early afternoon, but shit had not been “usual,” what with that migraine: Every time his brother had one, they both got a headache. Now, though, with Trez rebounding and no doubt soon to be on the grind with that Chosen, it was time to get back on his own track. If only to keep himself from going psychotic. Jesus Christ, Trez was now going to fuck that female. And God only knew where that was going to land them all. Just as he hit the exit, he called out over his shoulder, “Fritz.” Through the din of First Meal prep, the doggen answered back, “Yes, master?” “I never find any seafood in this place. Why is that?” “The King does not favor any manner of fin.” “Would he allow it in here?” “Oh, yes, master. Just not upon his table, and certainly never upon his plate.” iAm stared at the panels of the door in front of him. “I want you to get some fresh salmon and poach it. Tonight.” “But of course. I will not have it ready afore First Meal for you—” “Not for me. I hate fish. It’s for G*dd*mn Cat. I want him served that regularly.” He pushed the door open. “And get him some fresh veggies. What kind of cat food does he eat?” “Only the best. Hill’s Science Diet.” “Find out what is in his food—and then I want everything hand-prepared. Nothing out of the bag for him from now on.” Approval bloomed in the old doggen’s voice: “I’m sure Master Boo will appreciate your special interest.” “I’m not interested in that bag of fur.” -iAm, Fritz, & Boo
J.R. Ward (The King (Black Dagger Brotherhood, #12))
The last bit of work he did, usually at some hour past midnight, was to read letters from American citizens. Since the start of his presidency, Barack had asked his correspondence staff to include ten letters or messages from constituents inside his briefing book, selected from the roughly fifteen thousand letters and emails that poured in daily. He read each one carefully, jotting responses in the margins so that a staffer could prepare a reply or forward a concern on to a cabinet secretary. He read letters from soldiers. From prison inmates. From cancer patients struggling to pay health-care premiums and from people who’d lost their homes to foreclosure. From gay people who hoped to be able to legally marry and from Republicans who felt he was ruining the country. From moms, grandfathers, and young children. He read letters from people who appreciated what he did and from others who wanted to let him know he was an idiot. He read all of it, seeing it as part of the responsibility that came with the oath. He had a hard and lonely job—the hardest and loneliest in the world, it often seemed to me—but he knew that he had an obligation to stay open, to shut nothing out. While the rest of us slept, he took down the fences and let everything inside.
Michelle Obama (Becoming)
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Passage Four: From Functional Manager to Business Manager This leadership passage is often the most satisfying as well as the most challenging of a manager’s career, and it’s mission-critical in organizations. Business mangers usually receive significant autonomy, which people with leadership instincts find liberating. They also are able to see a clear link between their efforts and marketplace results. At the same time, this is a sharp turn; it requires a major shift in skills, time applications, and work values. It’s not simply a matter of people becoming more strategic and cross-functional in their thinking (though it’s important to continue developing the abilities rooted in the previous level). Now they are in charge of integrating functions, whereas before they simply had to understand and work with other functions. But the biggest shift is from looking at plans and proposals functionally (Can we do it technically, professionally, or physically?) to a profit perspective (Will we make any money if we do this?) and to a long-term view (Is the profitability result sustainable?). New business managers must change the way they think in order to be successful. There are probably more new and unfamiliar responsibilities here than at other levels. For people who have been in only one function for their entire career, a business manager position represents unexplored territory; they must suddenly become responsible for many unfamiliar functions and outcomes. Not only do they have to learn to manage different functions, but they also need to become skilled at working with a wider variety of people than ever before; they need to become more sensitive to functional diversity issues and communicating clearly and effectively. Even more difficult is the balancing act between future goals and present needs and making trade-offs between the two. Business managers must meet quarterly profit, market share, product, and people targets, and at the same time plan for goals three to five years into the future. The paradox of balancing short-term and long-term thinking is one that bedevils many managers at this turn—and why one of the requirements here is for thinking time. At this level, managers need to stop doing every second of the day and reserve time for reflection and analysis. When business managers don’t make this turn fully, the leadership pipeline quickly becomes clogged. For example, a common failure at this level is not valuing (or not effectively using) staff functions. Directing and energizing finance, human resources, legal, and other support groups are crucial business manager responsibilities. When managers don’t understand or appreciate the contribution of support staff, these staff people don’t deliver full performance. When the leader of the business demeans or diminishes their roles, staff people deliver halfhearted efforts; they can easily become energy-drainers. Business managers must learn to trust, accept advice, and receive feedback from all functional managers, even though they may never have experienced these functions personally.
Ram Charan (The Leadership Pipeline: How to Build the Leadership Powered Company (Jossey-Bass Leadership Series Book 391))
In Walked Jim September 2013: Entering his first morning staff meeting as FBI director, Jim Comey loped to the head of the table, put down his briefing books, and lowered his six-foot-eight-inch, shirtsleeved self into a huge leather chair. He leaned the chair so far back on its hind legs that he lay practically flat, testing gravity. Then he sat up, stretched like a big cat, pushed the briefing books to the side, and said, as if he were talking to a friend, I don’t want to talk about these today. I’d rather talk about some other things first. He talked about how effective leaders immediately make their expectations clear and proceeded to do just that for us. Said he would expect us to love our jobs, expect us to take care of ourselves … I remember less of what he said than the easygoing way he spoke and the absolute clarity of his day-one priority: building relationships with each member of his senior team. Comey continually reminded the FBI leadership that strong relationships with one another were critical to the institution’s functioning. One day, after we reviewed the briefing books, he said, Okay, now I want to go around the room, and I want you all to say one thing about yourselves that no one else here knows about you. One hard-ass from the criminal division stunned the room to silence when he said, My wife and I, we really love Disney characters, and all our vacation time we spend in the Magic Kingdom. Another guy, formerly a member of the hostage-rescue team, who carefully tended his persona as a dead-eyed meathead—I thought his aesthetic tastes ran the gamut from YouTube videos of snipers in Afghanistan to YouTube videos of Bigfoot sightings—turned out to be an art lover. I really like the old masters, he said, but my favorite is abstract expressionism. This hokey parlor game had the effect Comey intended. It gave people an opportunity to be interesting and funny with colleagues in a way that most had rarely been before. Years later, I remember it like yesterday. That was Jim’s effect on almost everyone he worked with. I observed how he treated people. Tell me your story, he would say, then listen as if there were only the two of you in the whole world. You were, of course, being carefully assessed at the same time that you were being appreciated and accepted. He once told me that people’s responses to that opening helped him gauge their ability to communicate. Over the next few years I would sit in on hundreds of meetings with him. All kinds of individuals and organizations would come to Comey with their issues. No matter how hostile they were when they walked in the door, they would always walk out on a cloud of Comey goodness. Sometimes, after the door had closed, he would look at me and say, That was a mess. Jim has the same judgmental impulse that everyone has. He is complicated, with many different sides, and he is so good at showing his best side—which is better than most people’s—that his bad side, which is not as bad as most people’s, can seem more shocking on the rare moments when it flashes to the surface.
Andrew G. McCabe (The Threat: How the FBI Protects America in the Age of Terror and Trump)
At the end of the long corridor, he opened another door and we stepped out into a huge kitchen filled with bustling staff who were refilling champagne glasses and making up more of the fancy bite-sized bits of food. Darius skirted the madness and I followed him, careful not to get in anyone’s way. He approached a woman who was working on a tray of creamy puff things and leaned close to ask her something. She instantly stopped what she was doing and headed away with a bow. Darius beckoned for me to follow him and I gritted my teeth as I did, wondering why I’d even come down here with him. The drink was making my head swimmy and apparently it was affecting my judgement too. He led me through a door to a darkened room with a few soft chairs by the far window and a small table in the centre of the space. Darius headed for the chairs but I ignored him, taking a perch on the table instead. “Do you ever do as you’re told?” he asked me, noticing the fact that I’d stopped following him. “Nope. Do you ever stop telling people what to do?” I asked. “I think I might just miss your smart mouth when you fail The Reckoning,” he muttered. I didn’t validate that with a response. He removed his black jacket and I eyed his fitted white shit appreciatively before pulling my gaze away. I did not need to fall under the spell of Darius Acrux’s stupidly hot appearance. Darius tossed his jacket down on the closest chair and moved to stand beside me. I could feel his eyes on me but I gave my attention to the room, studying portraits of old men in stuffy clothes and dragons soaring across the sky. Their choice in decor was boringly repetitive. The door opened and the kitchen maid came in carrying two plates with subs for us. I smiled at her as I accepted mine. “Thanks,” I said and she stared at me like I’d just slapped her before heading out of the room. “What was that about?” I asked before taking a bite of my sandwich. Holy hell that's good. “Serving jobs are generally taken by Fae with negligible amounts of magic,” Darius said as I ate like a woman possessed. “Thanking them for their work is kind of like the sun thanking a daisy for blooming. Just having a position in our household is beyond what they expect in life.” I paused, my food suddenly tasting like soot in my mouth. Of course that was how they viewed people with less than them. They were the elite, top of the pecking order, why would they waste time thanking those beneath them? If we’d met in the mortal world he never would have looked at me at all... and I’d have robbed him blind while he pretended not to notice my existence. I ate the last few bites of my food in silence and put the plate down beside me as soon as I was done. “I’d like to go back to the party now,” I said coldly. Darius eyed me over his own sandwich which he’d barely touched. “Because I don’t thank servants for doing their jobs?” he asked with barely concealed ridicule. “Because you’re boringly predictable just like everyone else here. You’re all more concerned about what everybody else thinks and sees than you are about enjoying life. What difference does it make if someone’s the most powerful Fae in the room or the least? I’d sooner have the time of my life with a powerless nobody than stand about posturing with a guy who doesn’t even know how to have fun.” I shrugged and got to my feet, intending to make my own way back to the ballroom but Darius moved forward a step, boxing me against the table as he placed his sandwich down. (Tory)
Caroline Peckham (Ruthless Fae (Zodiac Academy, #2))
This is the way it is with all people, I’ve learned. A person’s strengths almost always have a flip side. Obama’s strengths are prodigious, but he’s not perfect or exempt from blame for some of the disappointments I hear expressed about him ever more frequently these days. The day after the Affordable Care Act passed, a slightly hungover but very happy president walked into my office to reflect on the momentous events of the night before. “Not used to martinis on work nights,” he said with a smile, as he flopped down on the couch across from my desk, still bearing the effects of the late-night celebration he hosted for the staff after the law was passed. “I honestly was more excited last night than I was the night I was elected. Elections are like winning the semifinals. They just give you the opportunity to make a difference. What we did last night? That’s what really matters.” That attitude and approach is what I admire most about Obama, the thing that makes him stand apart. For him, politics and elections are only vehicles, not destinations. They give you the chance to serve. To Obama’s way of thinking, far worse than losing an election is squandering the opportunity to make the biggest possible difference once you get the chance to govern. That’s what allowed him to say “damn the torpedoes” and dive fearlessly into health care reform, despite the obvious political risks. It is why he was able to make many other tough calls when the prevailing political wisdom would have had him punt and wait for another chance with the ball. Yet there is the flip side to that courage and commitment. Obama has limited patience or understanding for officeholders whose concerns are more parochial—which would include most of Congress and many world leaders. “What are they so afraid of?” he asked after addressing the Senate Democrats on health reform, though the answer seemed readily apparent: losing their jobs in the next election! He has aggravated more than one experienced politician by telling them why acting boldly not only was their duty but also served their political needs. Whether it’s John Boehner or Bibi Netanyahu, few practiced politicians appreciate being lectured on where their political self-interest lies. That hint of moral superiority and disdain for politicians who put elections first has hurt Obama as negotiator, and it’s why Biden, a politician’s politician, has often had better luck.
David Axelrod (Believer: My Forty Years in Politics)
I also quickly came to appreciate the importance of watching what’s said around clients. When clients make unexpected requests for legal advice – as they often do – I learned that it was better to tell them I’d get back to them with an answer, and go away, research the question, and consult with a supervising attorney, rather than firing back an answer off-the-cuff. A friend of mine at another firm told me a story that illustrates the risks of saying too much. It seems an insurance company had engaged my friend’s California-based firm to help in defending against an environmental claim. This claim entailed reviewing huge volumes of documents in Arizona. So my friend’s firm sent teams of associates to Arizona, all expenses paid, on a weekly basis. Because the insurance company also sent its own lawyers and paralegals, as did other insurance companies who were also defendants in the lawsuit, the document review facility was often staffed with numerous attorneys and paralegals from different firms. Associates were instructed not to discuss the case with anyone unless they knew with whom they were speaking. After several months of document review, one associate from my friend’s firm abandoned his professionalism and discretion when he began describing to a young woman who had recently arrived at the facility what boondoggles the weekly trips were. He talked at length about the free airfare, expensive meals, the easy work, and the evening partying the trips involved. As fate would have it, the young woman was a paralegal working for the insurance company – the client who was paying for all of his “perks” – and she promptly informed her superiors about his comments. Not surprisingly, the associate was fired before the end of the month. My life as an associate would have been a lot easier if I had delegated work more freely. I’ve mentioned the stress associated with delegating work, but the flip side of that was appreciating the importance of asking others for help rather than doing everything myself. I found that by delegating to paralegals and other staff members some of my more tedious assignments, I was free to do more interesting work. I also wish I’d given myself greater latitude to make mistakes. As high achievers, law students often put enormous stress on themselves to be perfect, and I was no different. But as a new lawyer, I, of course, made mistakes; that’s the inevitable result of inexperience. Rather than expect perfection and be inevitably disappointed, I’d have been better off to let myself be tripped up by inexperience – and focus, instead, on reducing mistakes caused by carelessness. Finally, I tried to rely more on other associates within the firm for advice on assignments and office politics. When I learned to do this, I found that these insights gave me either the assurance that I was using the right approach, or guidance as to what the right approach might be. It didn’t take me long to realize that getting the “inside scoop” on firm politics was crucial to my own political survival. Once I figured this out, I made sure I not only exchanged information with other junior associates, but I also went out of my way to gather key insights from mid-level and senior associates, who typically knew more about the latest political maneuverings and happenings. Such information enabled me to better understand the various personal agendas directing work flow and office decisions and, in turn, to better position myself with respect to issues and cases circulating in the office.
WIlliam R. Keates (Proceed with Caution: A Diary of the First Year at One of America's Largest, Most Prestigious Law Firms)
Company To Experiment With Valuing Employees 148 words SAN DIEGO—Cautioning that the initiative was being instituted on a trial basis only, Forrest Logistics CEO Wayne Gartner announced Thursday that the company had recently begun experimenting with valuing its employees. “For the next three months, we’ll be treating our workers as skilled professionals we appreciate having on our staff instead of as disposable laborers whose morale could not matter less to us,” said Gartner, telling reporters that during this provisional period, management would be assessing the long-term viability of constructively addressing employee concerns and creating an overall positive work environment. “This is completely new to us, obviously, but that’s why we’re just testing it out. If need be, we can go back to essentially telling our workers that they’re lucky we hired them in the first place.” At press time, the initiative had been canceled after estimates revealed it would cost the company upwards of $2,500 annually.
Anonymous
Chairman of the Joint Chiefs of Staff, General Collin Powell, a Vietnam Vet, then offered one of the most beautiful tributes I've ever heard. "You went, you served, you suffered. The names of eight of your sisters are etched on the wall for having made the supreme sacrifice and yet your service and your sacrifice have been mostly invisible for all these intervening years. When you finished what you had to do, you came quietly home, you stepped back into the background from which you had modestly come. You melted back into a society which for too long now had ignored the vital and endless work that falls to women and is not appreciated as it should be....
Diane Carlson Evans (Healing Wounds: A Vietnam War Combat Nurse's 10-Year Fight to Win Women a Place of Honor in Washington, D.C.)
Where others might see students with limitations, or students who were lagging behind their peers, Mr. Williams saw a room filled with kids who had lived through titanic experiences, teenagers who could do anything at all, once they accepted whatever sort of history they had brought with them and grasped the full extent of the opportunity lying ahead. He often told me that he felt lucky to work in a room like this one— a room that spoke of just how big the world was, and how mysterious. Meanwhile, I started visiting some of his students at home, and that was when I began to appreciate more fully how illuminating Room 142 was going to be, for the room quickly began to serve as an almost perfect microcosm of the global refugee crisis as a whole. Once I began meeting with particular families, I started hearing about every kind of journey a refugee family could survive. The stories that intersected in this one classroom brought to life the global crisis in a way that I never saw represented in the daily papers. The kids were at South to learn English, but in the process they were sharing with me and with the school’s staff and with their American- born peers all kinds of lessons— about fortitude, about resilience, about holding on to one’s humanity through experiences nobody should have to witness. About starting over, and about transformation.
Helen Thorpe (The Newcomers: Finding Refuge, Friendship, and Hope in an American Classroom)
How did the team accomplish so much, so quickly, and for so long? The answers require an appreciation of Johnson’s unsurpassed work ethic, the feeling among staff members that they were learning important skills, and the sense of shared engagement in a significant mission.
Doris Kearns Goodwin (Leadership: In Turbulent Times)