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Sending Messages in Real Time to Current Users Cisco IOS running on a device at least tries to allow current users to see log messages when they happen. Not every router or switch may have users connected, but if some user is logged in, the router or switch benefits by making the network engineer aware of any issues. By default, IOS shows log messages to console users for all severity levels of messages. That default happens because of the default logging console global configuration command. In fact, if you have been using a console port throughout your time reading this book, you likely have already noticed many syslog messages, like messages about interfaces coming up or going down. For other users (that is, Telnet and SSH users), the device requires a two-step process before the user sees the messages. First, IOS has another global configuration setting—logging monitor—that tells IOS to enable the

Problem Isolation Using the ping Command Someone sends you an email or text, or a phone message, asking you to look into a user’s network problem. You Secure Shell (SSH) to a router and issue a ping command that works. What does that result rule out as a possible reason for the problem? What does it rule in as still being a possible root cause? Then you issue another ping to another address, and this time the ping fails. Again, what does the failure of that ping command tell you? What parts of IPv4 routing may still be a problem, and what parts do you now know are not a problem? The ping command gives us one of the most common network troubleshooting tools. When the ping command succeeds, it confirms many individual parts of how IP routing works, ruling out some possible causes of the current problem. When a ping command fails, it often helps narrow down where in the internetwork the