“
The emerging leader simply doesn’t have time to gain trust by demonstrating trustworthiness, even if that were possible. The only path to success is to acquire not-yet-deserved trust. So, if you are the brand-new CEO of Hewlett-Packard, for example, you find yourself empowered not so much by the sober judgment of those below (“I conclude that the new boss has proved herself worthy to be followed”), but by their collective hunch (“I’ll bet she’s gonna be a winner!”).
”
”
Tom DeMarco (Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency)