Signing Off From Company Quotes

What would it mean in practice to eliminate all the 'negative people' from one's life? It might be a good move to separate from a chronically carping spouse, but it is not so easy to abandon the whiny toddler, the colicky infant, or the sullen teenager. And at the workplace, while it's probably advisable to detect and terminate those who show signs of becoming mass killers, there are other annoying people who might actually have something useful to say: the financial officer who keeps worrying about the bank's subprime mortgage exposure or the auto executive who questions the company's overinvestment in SUVs and trucks. Purge everyone who 'brings you down,' and you risk being very lonely, or, what is worse, cut off from reality.

As he surveyed the world being remade by Silicon Valley, and especially what was once called the sharing economy, he began to see through the fantasy-speak. Here were a handful of companies thriving by serving as middlemen between people who wanted rides and people who offered them, people who wanted their Ikea furniture assembled and people who came over to install it, people who defrayed their costs by renting out a room and people who stayed there. It was no accident, Scholz believed, that these services had taken off at the historical moment that they had. An epic meltdown of the world financial system had cost millions of people their homes, jobs, and health insurance. And as the fallout from the crash spread, many of those cut loose had been drafted into joining a new American servant class. The precariousness at the bottom, which had shown few signs of improving several years after the meltdown, had become the fodder for a bounty of services for the affluent—and, Scholz noted, for the “channeling of wealth in fewer and fewer hands.” Somehow, the technologies celebrated by the Valley as leveling playing fields and emancipating people had fostered a slick new digitally enabled upstairs-downstairs line in American social life.

What is the most beautiful place you’ve ever seen?” Dragging his gaze from the beauty of the gardens, Ian looked down at the beauty beside him. “Any place,” he said huskily, “were you are.” He saw the becoming flush of embarrassed pleasure that pinkened her cheeks, but when she spoke her voice was rueful. “You don’t have to say such things to me, you know-I’ll keep our bargain.” “I know you will,” he said, trying not to overwhelm her with avowals of love she wouldn’t yet believe. With a grin he added, “Besides, as it turned out after our bargaining session, I’m the one who’s governed by all the conditions, not you.” Her sideways glance was filled with laughter. “You were much too lenient at times, you know. Toward the end I was asking for concessions just to see how far you’d go.” Ian, who had been multiplying his fortune for the last four years by buying shipping and import-export companies, as well as sundry others, was regarded as an extremely tough negotiator. He heard her announcement with a smile of genuine surprise. “You gave me the impression that every single concession was of paramount importance to you, and that if I didn’t agree, you might call the whole thing off.” She nodded with satisfaction. “I rather thought that was how I ought to do it. Why are you laughing?” “Because,” he admitted, chuckling, “obviously I was not in my best form yesterday. In addition to completely misreading your feelings, I managed to buy a house on Promenade Street for which I will undoubtedly pay five times its worth.” “Oh, I don’t think so,” she said, and, as if she was embarrassed and needed a way to avoid meeting his gaze, she reached up and pulled a leaf off an overhanging branch. In a voice of careful nonchalance, she explained, “In matters of bargaining, I believe in being reasonable, but my uncle would assuredly have tried to cheat you. He’s perfectly dreadful about money.” Ian nodded, remembering the fortune Julius Cameron had gouged out of him in order to sign the betrothal agreement. “And so,” she admitted, uneasily studying the azure-blue sky with feigned absorption, “I sent him a note after you left itemizing all the repairs that were needed at the house. I told him it was in poor condition and absolutely in need of complete redecoration.” “And?” “And I told him you would consider paying a fair price for the house, but not one shilling more, because it needed all that.” “And?” Ian prodded. “He has agreed to sell it for that figure.” Ian’s mirth exploded in shouts of laughter. Snatching her into his arms, he waited until he could finally catch his breath, then he tipped her face up to his. “Elizabeth,” he said tenderly, “if you change your mind about marrying me, promise me you’ll never represent the opposition at the bargaining table. I swear to God, I’d be lost.” The temptation to kiss her was almost overwhelming, but the Townsende coach with its ducal crest was in the drive, and he had no idea where their chaperones might be. Elizabeth noticed the coach, too, and started toward the house. "About the gowns," she said, stopping suddenly and looking up at him with an intensely earnest expression on her beautiful face. "I meant to thank you for your generosity as soon as you arrived, but I was so happy to-that is-" She realized she'd been about to blurt out that she was happy to see him, and she was so flustered by having admitted aloud what she hadn't admitted to herself that she completely lost her thought. "Go on," Ian invited in a husky voice. "You were so happy to see me that you-" "I forgot," she admitted lamely.

she feels lucky to have a job, but she is pretty blunt about what it is like to work at Walmart: she hates it. She’s worked at the local Walmart for nine years now, spending long hours on her feet waiting on customers and wrestling heavy merchandise around the store. But that’s not the part that galls her. Last year, management told the employees that they would get a significant raise. While driving to work or sorting laundry, Gina thought about how she could spend that extra money. Do some repairs around the house. Or set aside a few dollars in case of an emergency. Or help her sons, because “that’s what moms do.” And just before drifting off to sleep, she’d think about how she hadn’t had any new clothes in years. Maybe, just maybe. For weeks, she smiled at the notion. She thought about how Walmart was finally going to show some sign of respect for the work she and her coworkers did. She rolled the phrase over in her mind: “significant raise.” She imagined what that might mean. Maybe $2.00 more an hour? Or $2.50? That could add up to $80 a week, even $100. The thought was delicious. Then the day arrived when she received the letter informing her of the raise: 21 cents an hour. A whopping 21 cents. For a grand total of $1.68 a day, $8.40 a week. Gina described holding the letter and looking at it and feeling like it was “a spit in the face.” As she talked about the minuscule raise, her voice filled with anger. Anger, tinged with fear. Walmart could dump all over her, but she knew she would take it. She still needed this job. They could treat her like dirt, and she would still have to show up. And that’s exactly what they did. In 2015, Walmart made $14.69 billion in profits, and Walmart’s investors pocketed $10.4 billion from dividends and share repurchases—and Gina got 21 cents an hour more. This isn’t a story of shared sacrifice. It’s not a story about a company that is struggling to keep its doors open in tough times. This isn’t a small business that can’t afford generous raises. Just the opposite: this is a fabulously wealthy company making big bucks off the Ginas of the world. There are seven members of the Walton family, Walmart’s major shareholders, on the Forbes list of the country’s four hundred richest people, and together these seven Waltons have as much wealth as about 130 million other Americans. Seven people—not enough to fill the lineup of a softball team—and they have more money than 40 percent of our nation’s population put together. Walmart routinely squeezes its workers, not because it has to, but because it can. The idea that when the company does well, the employees do well, too, clearly doesn’t apply to giants like this one. Walmart is the largest employer in the country. More than a million and a half Americans are working to make this corporation among the most profitable in the world. Meanwhile, Gina points out that at her store, “almost all the young people are on food stamps.” And it’s not just her store. Across the country, Walmart pays such low wages that many of its employees rely on food stamps, rent assistance, Medicaid, and a mix of other government benefits, just to stay out of poverty. The

One of the issues that animated the Tea Party in South Carolina and nationally during my campaign for governor was bailouts. The debate started with the Troubled Asset Relief Program (TARP) passed by Congress in 2008 and signed by President Bush. The TARP bailout was a perfect example of government not understanding the value of a dollar. It was a quick fix to get everyone to calm down. But what did it actually do? The banks that received the money didn’t expand lending to businesses. They used the cash to help their own books, and the taxpayers were put on the hook as loan guarantors. No one—not the politicians who encouraged the recklessness, not the quasi-governmental entities like Fannie Mae that got rich off it, and certainly not the Wall Street firms that got bailed out—was ever held accountable. And the American people ended up worse off than they were before. As a small businessperson, I found the message government was sending incredibly offensive. In my version of capitalism, if a company succeeds, you don’t punish it by raising its taxes; and if a company fails, you don’t reward it by having the taxpayers bail it out. TARP opened the floodgates for a wave of unaccountable spending that flowed out of Washington. Soon afterward, President Obama bailed out the auto industry to rescue big labor. His allies in Congress passed the $787 billion stimulus bill, most of them without having read it. And he forced through a trillion-dollar health-care takeover. With each bailout, more and more of us felt we were getting further and further from what America was meant to be: a free and striving people with a limited and accountable government. Instead, Washington was revealing itself to be an inside game, with the rules fixed to benefit the establishment. The rules favor the well connected, while the rest of us in flyover country pay the bills.

When trying to understand why people acted in a certain way, you might use a short checklist to guide your probing: their knowledge, beliefs and experience, motivation and competing priorities, and their constraints. •​Knowledge. Did the person know something, some fact, that others didn’t? Or was the person missing some knowledge you would take for granted? Devorah was puzzled by the elderly gentleman’s resistance until she discovered that he didn’t know how many books could be stored on an e-book reader. Mitchell knew that his client wasn’t attuned to narcissistic personality disorders and was therefore at a loss to explain her cousin’s actions. Walter Reed’s colleagues relied on the information that mosquitoes needed a two- to three-week incubation period before they could infect people with yellow fever. •​Beliefs and experience. Can you explain the behavior in terms of the person’s beliefs or perceptual skills or the patterns the person used, or judgments of typicality? These are kinds of tacit knowledge—knowledge that hasn’t been reduced to instructions or facts. Mike Riley relied on the patterns he’d seen and his sense of the typical first appearance of a radar blip, so he noticed the anomalous blip that first appeared far off the coastline. Harry Markopolos looked at the trends of Bernie Madoff’s trades and knew they were highly atypical. •​Motivation and competing priorities. Cheryl Cain used our greed for chocolate kisses to get us to fill in our time cards. Dennis wanted the page job more than he needed to prove he was right. My Procter & Gamble sponsors weren’t aware of the way the homemakers juggled the needs for saving money with their concern for keeping their clothes clean and their families happy. •​Constraints. Daniel Boone knew how to ambush the kidnappers because he knew where they would have to cross the river. He knew the constraints they were operating under. Ginger expected the compliance officer to release her from the noncompete clause she’d signed because his company would never release a client list to an outsider.

Flynn lived in a shiny glass apartment tower on the water in Melbourne. The building looked like hundreds of mirrors reflecting the bright blue sky. He lived at the top of the high-rise. Kope and I stepped off the elevator and looked down the hall at Flynn’s door. We’d been silent. Nodding to each other, we sent our hearing into the apartment. With a quiet gasp, I yanked my auditory sense back to normal. Flynn was busy with company at the moment. Very busy. Kope made a low sound and closed his eyes, shaking his head as if to clear away the sounds he’d heard. My face heated and I shifted from foot to foot, fighting back the nervous smile that always wanted to surface at inappropriate times. I found a small sitting area around the corner with glass walls overlooking the city. We sat, taking in the view. When my stupid urge to smile finally settled, I braved another look at Kope and pointed to myself, using my new, limited sign-language skills to tell him I’d listen. Given the new information about his inclination for lust, it was only fair. I quickly looked away, embarrassed by the crassness of the situation. I wasn’t going to listen the whole time. I’d just pop in for a quick check. Ten minutes passed. Still busy. Half an hour passed. Busy. Forty-five minutes passed. I shook my head to let Kope know they were still at it. He fidgeted and paced, out of his normal, calm comfort zone. An hour and ten minutes passed, and I took a turn at stretching my legs. I was getting hungry. I thought we’d be through with our talk by this time. We could interrupt Flynn, but I didn’t want him to freak out in front of somebody. We needed his guest to leave so we could talk alone. At the hour and a half mark, Kope checked his watch and looked at me. I sent my hearing into the room. Oh, they weren’t in the bedroom anymore. Finally! I wiggled my hearing around until it hit the sound of running water. A shower. This was a good sign. But wait . . . nope. I shook my head, eyes wide. Was this normal? Kope did something uncharacteristic then. He grinned, giving a little huff through his nose. This elicited a small giggle from me and I pressed both hands over my mouth. It was too late, though. At this point, I wouldn’t be able to stop myself. I could feel the crazy, unfortunate amusement rising. I jumped up and ran as spritely as I could to the stairwell with Kope on my heels. We sprinted down several flights before I fell back against the wall, laughter bubbling out. It went on and on, only getting worse when Kope joined in with his deep chuckling, a joyful rumble.

Well, how come you didn’t just have Carl drop you off there?” I asked. Mike didn’t always take the most reasonable course. “Because I t-t-t-told him my sister would be glad to take me!” Mike replied. Mike liked to sign me up for things without my consent. I wasn’t budging, though; I wasn’t going to let Mike bully me. “Well, Mike,” I said, “I’ll take you to the mall in a little bit, but I’ve got to finish getting dressed. So just chill out, dude!” I loved telling Mike to chill out. Marlboro Man had been watching the whole exchange, clearly amused by the Ping-Pong match between Mike and me. He’d met Mike several times before; he “got” what Mike was about. And though he hadn’t quite figured out all the ins and outs of negotiating him, he seemed to enjoy his company. Suddenly, Mike turned to Marlboro Man and put his hand on his shoulder. “C-c-c-can you please take me to the mall?” Still grinning, Marlboro Man looked at me and nodded. “Sure, I’ll take you, Mike.” Mike was apoplectic. “Oh my gosh!” he said. “You will? R-r-r-really?” And with that he grabbed Marlboro Man in another warm embrace. “Okeydoke, Mike,” Marlboro Man said, breaking loose of Mike’s arms and shaking his hand instead. “One hug a day is enough for guys.” “Oh, okay,” Mike said, shaking Marlboro Man’s hand, apparently appreciating the tip. “I get it now.” “No, no, no! You don’t need to take him,” I intervened. “Mike, just hold your horses--I’ll be ready in a little bit!” But Marlboro Man continued. “I’ve gotta get back to the ranch anyway,” he said. “I don’t mind dropping him off.” “Yeah, Ree!” Mike said belligerently. He stood beside Marlboro Man in solidarity, as if he’d won some great battle. “M-m-m-mind your own beeswax!” I gave Mike the evil eye as the three of us walked downstairs to the front door. “Are we gonna take your white pickup?” Mike asked. He was about to burst with excitement. “Yep, Mike,” Marlboro Man answered. “Wanna go start it?” He dangled the keys in front of Mike’s face. “What?” Mike said, not even giving Marlboro Man a chance to answer. He snatched the keys from his hand and ran to the pickup, leaving Marlboro Man and me alone on our old familiar front step. “Well, uh,” I said playfully. “Thanks for taking my brother to the mall.” Mike fired up the diesel engine. “No problem,” Marlboro Man said, leaning in for a kiss. “I’ll see you tonight.” We had a standing date. “See you then.” Mike laid on the horn. Marlboro Man headed toward his pickup, then stopped midway and turned toward me once again. “Oh, hey--by the way,” he said, walking back toward the front step. “You wanna get married?” His hand reached into the pocket of his Wranglers. My heart skipped a beat.

Two men were advancing towards the car along the cross track. One man carried a short wooden bench on his back, the other a big wooden object about the size of an upright piano. Richard hailed them, they greeted him with every sign of pleasure. Richard produced cigarettes and a cheerful party spirit seemed to be developing. Then Richard turned to her. “Fond of the cinema? Then you shall see a performance.” He spoke to the two men and they smiled with pleasure. They set up the bench and motioned to Victoria and Richard to sit on it. Then they set up the round contrivance on a stand of some kind. It had two eye-holes in it and as she looked at it, Victoria cried: “It’s like things on piers. What the butler saw.” “That’s it,” said Richard. “It’s a primitive form of same.” Victoria applied her eyes to the glass-fronted peephole, one man began slowly to turn a crank or handle, and the other began a monotonous kind of chant. “What is he saying?” Victoria asked. Richard translated as the singsong chant continued: “Draw near and prepare yourself for much wonder and delight. Prepare to behold the wonders of antiquity.” A crudely coloured picture of Negroes reaping wheat swam into Victoria’s gaze. “Fellahin in America,” announced Richard, translating. Then came: “The wife of the great Shah of the Western world,” and the Empress Eugénie simpered and fingered a long ringlet. A picture of the King’s Palace in Montenegro, another of the Great Exhibition. An odd and varied collection of pictures followed each other, all completely unrelated and sometimes announced in the strangest terms. The Prince Consort, Disraeli, Norwegian Fjords and Skaters in Switzerland completed this strange glimpse of olden far-off days. The showman ended his exposition with the following words: “And so we bring to you the wonders and marvels of antiquity in other lands and far-off places. Let your donation be generous to match the marvels you have seen, for all these things are true.” It was over. Victoria beamed with delight. “That really was marvellous!” she said. “I wouldn’t have believed it.” The proprietors of the travelling cinema were smiling proudly. Victoria got up from the bench and Richard who was sitting on the other end of it was thrown to the ground in a somewhat undignified posture. Victoria apologized but was not ill pleased. Richard rewarded the cinema men and with courteous farewells and expressions of concern for each other’s welfare, and invoking the blessing of God on each other, they parted company. Richard and Victoria got into the car again and the men trudged away into the desert. “Where are they going?” asked Victoria. “They travel all over the country. I met them first in Transjordan coming up the road from the Dead Sea to Amman. Actually they’re bound now for Kerbela, going of course by unfrequented routes so as to give shows in remote villages.” “Perhaps someone will give them a lift?

Meanwhile, Brussels signed off on a new round of sanctions which are set to be approved by all 28 EU members by the end of the week. The measures extend restrictions that prevent Russian companies accessing European markets, from its largest banks to its defence and state-owned oil companies. Barack Obama, speaking on a pre-Nato summit stop in Estonia, called on the alliance to help “modernise and strengthen” Ukraine’s military to stave off threats from Russia. The US president promised that Nato would defend the three Baltic states and argued that Russia was “paying a heavy price” owing to repeated rounds of US and EU sanctions.

Yesterday I got a credit card application from a major bank with a variable rate of 12.99% to 20.99%. Such a deal. And what if I fall on hard times and lose my job? So, I wrote them a return letter: Dear major bank, Thank you for the opportunity to express how I really feel about your corporation. What I do appreciate, is that there is no stamp required for your return envelope. After tearing off all my personal information, so some dumpster diver doesn’t fill out your application for me, and find out he picked the wrong target; I just wanted to make one comment: Your practice of usury is despicable, along with crashing the global economy. Danny - I think I have my grandmother’s charm and wit. Too bad she’s not here to share it with. Maybe if every disgruntled person would use that free envelope and apply their creative talent, they might get the picture that we’re tired of this bullshit. Marcie, there are so many people you could visit and test your information extraction program on, so what are you people doing here? Is this just a practice run? Well, you wanted to know what I was thinking. And you wonder why I look to God for solutions. Wake me up when it’s over. Marcie - You are a crazy SOB. You want me to use my system to play Robin Hood. Danny - You’d make an excellent Robin Hood, make sure you get your merry band to sign on. Maybe that’s the reason we were connected by design. How much materialism do you really need? Some people take what they need from the orchard and other people pick the orchard clean. Marcie - You’re wondering what I’m thinking. I don’t want to mess your mind up with what I’m thinking, so let me simply say, I don’t approve of what some of these people have been doing for decades. Who do you think I am? Danny - Someone who frustrates me, don’t we have enough guessing games in life? Marcie - Marcie is a miracle worker, so what does that tell you? You do not even know what to make of me, someone who keeps coming back for you, someone who won’t let go of you. Danny - Why is it that there’s only a handful of words for truth and over 100 synonyms and derivatives for deception? Marcie - Are you surprised? Danny - It puts it in a different light when you start reading through the list. You may as well add amygdala hijacking. Marcie - Has Danny been bamboozled? Danny - You picked one with an unknown origin. Marcie - That is the best way to start a mind game. Danny - Okay, just for kicks, try saying synonym - cinnamon 10 times as fast as you can. From - "The Mind Game Company - The Players

I tried to explain my longing for the vanished city. As the walls go on rising, the character of the place grows more and more obscure. The mood of a street or suburb, that unlikely blend of outlooks expressed by the houses and the people living in them, no longer brushes off on you as you pass. You think there is life behind one guarded façade or another, a mind behind the blank stare, but you cannot be sure. ‘It’s creepy,’ she said, ‘I absolutely agree. It’s like those people at Moyo who eat three courses without taking off their shades. You think they must be watching you, and so you watch them, which is the whole point.’ I take comfort in the debris strewn over the walls: the shadows of numbers pilfered for scrap, the unstrung lyres of electric fencing, the armed response signs, especially the old and weathered ones, which fade unevenly depending on how their colours stand up to the sun. Sometimes the names and numbers of the companies have bleached out entirely while the emblems of snarling dogs and charging elephants persist. All that remains on the oldest signs is two black pistols pointed at one another in a perpetual showdown. Their candour is admirable. They’re empty gestures, like snapped wires and dog-eared spikes. The company faded away years ago, but their boards are still everywhere saying, ‘Bang!’ I" (from "Double Negative" by Ivan Vladislavic, Teju Cole)

Blakeborough has never struck me as the kind of man to overlook criminal behavior, even in his brother.” “True. He has a strong moral sense, even if he does hide it beneath an equally strong aversion to people.” He drew back to stare at her. “Forgive me, sweeting, but I cannot imagine you married to him. His melancholy would give you fits within a month.” “Right,” she teased, “because I’m much better off married to a man who follows plans so slavishly that he stays awake half the night for fear of oversleeping and missing the coronation.” He arched an eyebrow. “I couldn’t sleep for watching you nurse Ambrose. It’s been some time since I…well…saw your charms unveiled in any other capacity. I have to take my pleasures where I may.” “Aw, my poor dear,” she said in mock concern. Deciding to put him out of his misery, she added, “I ought to say that’s what you get for being so unfashionable as to share a bedchamber with your wife, but as it happens, Dr. Worth--” The music abruptly ended, and the sound of a gong being struck broke into everyone’s conversations. They fell silent as Max went to stand at the entrance to the room with Victor and Isabella at his side. “Attention, everyone!” Max clapped his cousin on the back. “I am proud and pleased to introduce to you the new owner of Manton’s Investigations.” Cheers and applause ensued. When it died down, Tristan called out, “So the legal machinations are finally done? Dom has actually let go of the thing at last?” “I signed the papers yesterday,” Dom told his brother. He gazed fondly at Jane. “I decided I’d lost enough of my life to finding other people’s families. Now I’d rather spend time with my own.” “I’ll bet that didn’t stop you from writing a contract of epic proportions.” Lisette grinned at her husband. “How many stipulations did Dom make before he agreed to complete the sale?” “Only one, actually,” Max said. Everyone’s jaw dropped, including Jane’s. She gaped at her husband. “Only one? You didn’t dictate how Victor is to run the thing and when and where and--” “As you once said so eloquently, my love, ‘you can set a plan in motion, but as soon as it involves people, it will rarely commence exactly as you wish.’ There didn’t seem much point in setting forth a plan that wouldn’t be followed.” Dom smirked at her. “I do heed your trenchant observations, you know. Sometimes I even act on them.” She was still staring at him incredulously when he shifted his gaze to Victor. “Besides, Victor is a good man. I trust him to uphold the reputation of Manton’s Investigations.” Jane glanced at Victor. “You’re not going to change the name to ‘Cale Investigations’?” Victor snorted. “I’d have to be mad. Who wants to start from scratch to build a company’s reputation? It’s known for excellence as Manton’s, and it will always be known as Manton’s, as long as I have anything to say about it.” “So what was the one stipulation that Dom required?” Tristan asked. Dom scowled. “That it never, in any official capacity, whether in interviews or correspondence or consultation, be referred to as ‘the Duke’s Men.’” As everyone burst into laughter, Jane stretched up to kiss his cheek. “Now, that sounds more like you, my darling.

Now that you understand the key players in ecosystems, here are the key principles of building an ecosystem. They are similar to the principles of creating a community discussed in chapter 8, “The Art of Evangelizing.” CREATE SOMETHING WORTHY OF AN ECOSYSTEM. Once again, the key to evangelism, sales, presentations, and now ecosystems is a great product. In fact, if you create a great product, you may not be able to stop an ecosystem from forming. By contrast, it’s hard to build an ecosystem around crap. DESIGNATE A CHAMPION. Many employees would like to help build an ecosystem, but who wakes up every day with this task at the top of her list of priorities? Another way to look at this is, “Who’s going to get fired if an ecosystem doesn’t happen?” Ecosystems need a champion—an identifiable hero—within the company to carry the flag for the community. DON’T COMPETE WITH THE ECOSYSTEM. If you want people or organizations to take part in your ecosystem, then you shouldn’t compete with them. For example, if you want people to create apps for your product, then don’t sell (or give away) apps that do the same thing. It was hard to convince companies to create a Macintosh word processor when Apple was giving away MacWrite. CREATE AN OPEN SYSTEM. An “open system” means that there are minimal requirements to participating and minimal controls on what you can do. A “closed system” means that you control who participates and what they can do. Either can work, but I recommend an open system because it appeals to my trusting, anarchic personality. This means that members of your ecosystem will be able to write apps, access data, and interact with your product. I’m using software terminology here, but the point is to enable people to customize and tweak your product. PUBLISH INFORMATION. The natural complement of an open system is publishing books and articles about the product. This spreads information to people on the periphery of a product. Publishing also communicates to the world that your startup is open and willing to help external parties. FOSTER DISCOURSE. The definition of “discourse” is “verbal exchange.” The key word is “exchange.” Any company that wants an ecosystem should foster the exchange of ideas and opinions. This means your website should provide a forum where people can engage with other members as well as your employees. This doesn’t mean that you let the ecosystem run your company, but you should hear what members have to say. WELCOME CRITICISM. Most organizations feel warm and fuzzy toward their ecosystem as long as the ecosystem says nice things, buys their products, and never complains. The minute that the ecosystem says anything negative, however, many organizations freak out and get defensive. This is dumb. A healthy ecosystem is a long-term relationship, so an organization shouldn’t file for divorce at the first sign of discord. Indeed, the more an organization welcomes—or even celebrates—criticism, the stronger its bonds to its ecosystem become. CREATE A NONMONETARY REWARD SYSTEM. You already know how I feel about paying people off to help you, but this doesn’t mean you shouldn’t reward people in other ways. Things as simple as public recognition, badges, points, and credits have more impact than a few bucks. Many people don’t participate in an ecosystem for the money, so don’t insult them by rewarding them with it.

As scientists linked smoking to cancer, the tobacco industry was under particularly pointed attack, which might have heightened Powell’s alarmism. As a director at Philip Morris from 1964 until he joined the Supreme Court, Powell was an unabashed defender of tobacco, signing off on a series of annual reports lashing out at critics. The company’s 1967 annual report, for instance, declared, “We deplore the lack of objectivity in so important a controversy…Unfortunately the positive benefits of smoking which are so widely acknowledged are largely ignored by many reports linking cigarettes and health, and little attention is paid to the scientific reports which are favorable to smoking.” Powell took umbrage at the refusal by the Federal Communications Commission to grant the tobacco companies “equal time” to respond to their critics on television and argued that the companies’ First Amendment rights were being infringed.

we also began an initiative called Velocity Product Development (VPD) that reimagined virtually every part of our development process with the goal of increasing sales. Working with our engineers and marketers, we analyzed the flow of projects through our system, identifying and fixing blockages with an eye toward improving speed. We took apart our development process step by step, improving everything about it—bringing marketing and engineering together from the very beginning, improving how usable our product designs were and how easy they were for our plants to manufacture, implementing rapid prototyping of our designs, and enhancing how we launched new products. We reduced the number of sign-offs new design changes required as they moved through the system, improved software development and testing, and enhanced our use of electronic design tools.

Air Conditioning Repair in Atlanta | HVAC Companies Near Me Split air conditioners may not take too long to cool the room, but the explanation may be a dirty air filter or a blocked condensate drain, even if it is kept on for hours if there is no proper cooling. The AC is shielded from dust in the air by air filters. In a Window AC, it might be easy to clean an air filter, but you would need assistance from a professional for split AC. Air filters collect dust and debris that is drawn into the ducts and if they are not cleaned regularly, they stay clogged and affect the cooling process. For improved efficiency and to prevent any issues during summers, we suggest having the air conditioner serviced twice a year.Another potential explanation for lack of cooling may be ice formation around the coils or a filthy outdoor compressor for which a specialist may need assistance. If the air conditioner is not cooling properly, it may also be low on refrigerant. This either suggests that it has been undercharged, or that the split air conditioner has a gas leak. For residents residing around coastal regions or anywhere close to sewage, where air pollution is high, this is a more common issue. In this scenario, before applying more coolant, a professional will need to search for any leaks, as issues with leaks can persist, and they can be detrimental to the environment.Note, it works harder and runs longer to maintain your room at the set temperature when the air conditioner has a refrigerant issue. So don't use the appliance for hours, thinking that it can start to cool or lead to higher electricity bills. However, with frequent maintenance, you can prevent expensive AC repairs and keep your AC running at optimum output. When the compressor stops working, it is a sign of a burned wire, a faulty starting capacitor or a faulty compressor itself. In this case, if it is found to be defective, you will need to clean the condenser coil, check the capacitor and replace the compressor. If your air conditioner continues to turn on and off, it is safer to turn it off before you get it serviced. The evaporator is most probably dirty and the condenser is dirty or blocked. A dirty filter limits airflow and more issues, like a frozen evaporator coil, are caused by limited airflow. In particular, before and after summer, for better cooling and overall efficiency, it is necessary to change the air filter. Double check your thermostat settings to see if the timer function has been switched on and changed accordingly. ac companies near me heating and cooling near me #acpowerAtlnta#AcpowerAtlanta#airconditioning#hvac #hvaclife #ac #airconditioner #heating #hvacservice #cooling #hvactechnician #hvactech #heatingandcooling #hvacrepair #refrigeration #plumbing #hvacr #hvacinstall #maintenance #furnace #hvaccontractor #aircon #service #acrepair #hvacquality #hvactools #airconditioningrepair #hvaclove#ACRepairNearBy #ACTechnician #HVAC #Heating&Cooling #FurnanceRepair

Find Out the Long Beach AC Repair | HVAC Contractors Near Me Split air conditioners may not take too long to cool the room, but the explanation may be a dirty air filter or a blocked condensate drain, even if it is kept on for hours if there is no proper cooling. The AC is shielded from dust in the air by air filters. In a Window AC, it might be easy to clean an air filter, but you would need assistance from a professional for split AC. Air filters collect dust and debris that is drawn into the ducts and if they are not cleaned regularly, they stay clogged and affect the cooling process. For improved efficiency and to prevent any issues during summers, we suggest having the air conditioner serviced twice a year.Another potential explanation for lack of cooling may be ice formation around the coils or a filthy outdoor compressor for which a specialist may need assistance. If the air conditioner is not cooling properly, it may also be low on refrigerant. This either suggests that it has been undercharged, or that the split air conditioner has a gas leak. For residents residing around coastal regions or anywhere close to sewage, where air pollution is high, this is a more common issue. In this scenario, before applying more coolant, a professional will need to search for any leaks, as issues with leaks can persist, and they can be detrimental to the environment.Note, it works harder and runs longer to maintain your room at the set temperature when the air conditioner has a refrigerant issue. So don't use the appliance for hours, thinking that it can start to cool or lead to higher electricity bills. However, with frequent maintenance, you can prevent expensive AC repairs and keep your AC running at optimum output. When the compressor stops working, it is a sign of a burned wire, a faulty starting capacitor or a faulty compressor itself. In this case, if it is found to be defective, you will need to clean the condenser coil, check the capacitor and replace the compressor. If your air conditioner continues to turn on and off, it is safer to turn it off before you get it serviced. The evaporator is most probably dirty and the condenser is dirty or blocked. A dirty filter limits airflow and more issues, like a frozen evaporator coil, are caused by limited airflow. In particular, before and after summer, for better cooling and overall efficiency, it is necessary to change the air filter. Double check your thermostat settings to see if the timer function has been switched on and changed accordingly. ac companies near me heating and cooling near me #acpowerLongBeach#AcpowerLongBeach#airconditioning#hvac #hvaclife #ac #airconditioner #heating #hvacservice #cooling #hvactechnician #hvactech #heatingandcooling #hvacrepair #refrigeration #plumbing #hvacr #hvacinstall #maintenance #furnace #hvaccontractor #aircon #service #acrepair #hvacquality #hvactools #airconditioningrepair #hvaclove#ACRepairNearBy #ACTechnician #HVAC #Heating&Cooling #FurnanceRepair

Looking for the Best Denver AC Repair, AC Installation, and HVAC Repair Split air conditioners may not take too long to cool the room, but the explanation may be a dirty air filter or a blocked condensate drain, even if it is kept on for hours if there is no proper cooling. The AC is shielded from dust in the air by air filters. In a Window AC, it might be easy to clean an air filter, but you would need assistance from a professional for split AC. Air filters collect dust and debris that is drawn into the ducts and if they are not cleaned regularly, they stay clogged and affect the cooling process. For improved efficiency and to prevent any issues during summers, we suggest having the air conditioner serviced twice a year.Another potential explanation for lack of cooling may be ice formation around the coils or a filthy outdoor compressor for which a specialist may need assistance. If the air conditioner is not cooling properly, it may also be low on refrigerant. This either suggests that it has been undercharged, or that the split air conditioner has a gas leak. For residents residing around coastal regions or anywhere close to sewage, where air pollution is high, this is a more common issue. In this scenario, before applying more coolant, a professional will need to search for any leaks, as issues with leaks can persist, and they can be detrimental to the environment.Note, it works harder and runs longer to maintain your room at the set temperature when the air conditioner has a refrigerant issue. So don't use the appliance for hours, thinking that it can start to cool or lead to higher electricity bills. However, with frequent maintenance, you can prevent expensive AC repairs and keep your AC running at optimum output. When the compressor stops working, it is a sign of a burned wire, a faulty starting capacitor or a faulty compressor itself. In this case, if it is found to be defective, you will need to clean the condenser coil, check the capacitor and replace the compressor. If your air conditioner continues to turn on and off, it is safer to turn it off before you get it serviced. The evaporator is most probably dirty and the condenser is dirty or blocked. A dirty filter limits airflow and more issues, like a frozen evaporator coil, are caused by limited airflow. In particular, before and after summer, for better cooling and overall efficiency, it is necessary to change the air filter. Double check your thermostat settings to see if the timer function has been switched on and changed accordingly. ac companies near me heating and cooling near me #acpowerDenver#AcpowerDenver#airconditioning#hvac #hvaclife #ac #airconditioner #heating #hvacservice #cooling #hvactechnician #hvactech #heatingandcooling #hvacrepair #refrigeration #plumbing #hvacr #hvacinstall #maintenance #furnace #hvaccontractor #aircon #service #acrepair #hvacquality #hvactools #airconditioningrepair #hvaclove#ACRepairNearBy #ACTechnician #HVAC #Heating&Cooling #FurnanceRepair

Widow stood, staring at the gas station off in the distance, beyond a huge sign that listed the prices of gas by the gallon, by the octane, and with the little nine at the end of each price to signal to the customer, "Hey, we round up from this penny." It was an old trick that gas stations all over the world used. Widow had seen it everywhere. It was a trick that never really fooled anybody, but no one cared enough about it to complain. It seemed like gas stations were the only market in the world that marked prices with that little nine-tenths of a penny. Oil companies would do anything to make a buck.

A little later on, Phil ran what became one of the most famous item promotions in our history. We sent him down to open store number 52 in Hot Springs, Arkansas—the first store we ever opened in a town that already had a Kmart. Phil got there and decided Kmart had been getting away with some pretty high prices in the absence of any discounting competition. So he worked up a detergent promotion that turned into the world’s largest display ever of Tide, or maybe Cheer—some detergent. He worked out a deal to get about $1.00 off a case if he would buy some absolutely ridiculous amount of detergent, something like 3,500 cases of the giant-sized box. Then he ran it as an ad promotion for, say, $1.99 a box, off from the usual $3.97. Well, when all of us in the Bentonville office saw how much he’d bought, we really thought old Phil had completely gone over the dam. This was an unbelievable amount of soap. It made up a pyramid of detergent boxes that ran twelve to eighteen cases high—all the way to the ceiling, and it was 75 or 100 feet long, which took up the whole aisle across the back of the store, and then it was about 12 feet wide so you could hardly get past it. I think a lot of companies would have fired Phil for that one, but we always felt we had to try some of this crazy stuff. PHIL GREEN: “Mr. Sam usually let me do whatever I wanted on these promotions because he figured I wasn’t going to screw it up, but on this one he came down and said, ‘Why did you buy so much? You can’t sell all of this!’ But the thing was so big it made the news, and everybody came to look at it, and it was all gone in a week. I had another one that scared them up in Bentonville too. This guy from Murray of Ohio called one day and said he had 200 Murray 8 horsepower riding mowers available at the end of the season, and he could let us have them for $175. Did we want any? And I said, ‘Yeah, I’ll take 200.’ And he said, ‘Two hundred!’ We’d been selling them for $447, I think. So when they came in we unpacked every one of them and lined them all up out in front of the store, twenty-five in a row, eight rows deep. Ran a chain through them and put a big sign up that said: ‘8 h.p. Murray Tractors, $199.’ Sold every one of them. I guess I was just always a promoter, and being an early Wal-Mart manager was as good a place to promote as there ever was.

The SS San Pasqual The SS San Pasqual was launched on June 28, 1920, but less than a year later was severely damaged in a heavy storm. In 1924, the “Old Time Molasses Company of Havana,” a leading Cuban-American molasses company, bought her to be used in Santiago de Cuba, as a floating storage container for raw molasses. Eventually her superstructure was somewhat dismantled and she was towed to Havana, where she remained until 1933. Later, she was once again towed. This time the SS San Pasqual was taken along Cuba’s northern coast and purposely run aground off Cayo Santa María. During World War II, the SS San Pasqual was outfitted with machine guns and light cannons. Since the ship was hard aground, she was unable to chase Nazi submarines, but she was far enough off the coast to serve as a submarine lookout post. A footbridge was constructed out to her, providing access from the mainland, but time, tides and hurricanes have washed away all signs of the old bridge.

Persson did not create Minecraft because he wanted to create a billion-dollar company; he loved video games and kept his day job while developing it. When the game soared in popularity, he started a company, Mojang, with some of the profits, but kept it small, with just 12 employees. Even with zero dollars spent on marketing and no user instructions, Minecraft grew exponentially, flying past the 100 million registered user mark in 2014 based largely on word of mouth.2 Players shared user-generated extras like modifications (“mods”) and custom maps with each other, and the game caught on not only with children but their parents and even educators. Still, Persson avoided the valuation game, refusing an investment offer from former Facebook president Sean Parker. Finally, he and his co-founders sold Mojang to Microsoft for $2.5 billion, a fortune built on one man’s focus on creating something that people loved.3 On the other end of the spectrum is Zynga, one of the fastest startups ever to reach a $1 billion valuation.4 The social game developer had its first hit in 2009 with FarmVille. Next came Zynga’s partnership with Facebook that turned into a growth engine. The company began trading on the NASDAQ in December 2011 and had 253 million active users per month as late as the first quarter of 2013.5 Then the relationship with Facebook ended and the wheels started coming off. Flush with IPO cash, Zynga started exhibiting all the symptoms of ego-driven, grow-at-any-cost syndrome. They moved into a $228 million headquarters in San Francisco. They began hastily acquiring companies like NaturalMotion, Newtoy, and Area/Code. They infuriated customers by launching new games without sufficient testing and filling them with scripts that signed players up for unwanted subscriptions and services. When customer outrage went viral, instead of focusing on building better products, Zynga hired a behavioral psychologist to try to trick customers into loving its games.6 In a 2009 speech at Startup@Berkeley, CEO Mark Pincus said, “I funded [Zynga] myself but I did every horrible thing in the book to just get revenues right away. I mean, we gave our users poker chips if they downloaded this Zwinky toolbar, which . . . I downloaded it once — I couldn’t get rid of it. We did anything possible just to just get revenues so that we could grow and be a real business.”7 By the spring of 2016, Zynga had laid off about 18 percent of its workforce and its share price had declined from $14.50 in 2012 to about $2.50.

Any idea what the land is worth?” Samantha asked. Mrs. Crump crunched her dentures and said, “A lot more than anybody knows. You see, the coal company came out last year and tried to buy the land, been trying for some time, but I ran ’em off again. Ain’t selling to no coal company, no ma’am. They’re blasting away not far from my land, taking down Cat Mountain, and it’s a real shame. Ain’t got no use for no coal company.” “How much did they offer?” “A lot, and I ain’t told my kids either. Won’t tell them. I’m in bad health, you see, and I’ll be gone pretty soon. If my kids get the land, they’ll sell to the coal company before I’m cold in the ground. That’s exactly what they’ll do. I know ’em.” She reached into her purse and pulled out some folded papers. “Here’s a will I signed five years ago. My kids took me down to a lawyer’s office, just down the street, and they made me sign it.” Samantha slowly unfolded the papers and read the last will and testament of Francine Cooper Crump. The third paragraph left everything to her five children in equal shares. Samantha scribbled some useless notes and said, “Okay, Mrs. Crump, for estate tax purposes, I need to know the approximate value of this land.” “The what?” “How much did the coal company offer you?” She looked as if she’d been insulted, then leaned in low and whispered. “Two hundred thousand and change, but it’s worth double that. Maybe triple. You can’t trust a coal company. They low ball everybody, then figure out ways to steal from you at the end.” Suddenly the simple will

Uber had to get creative to unlock the hard side of their network, the drivers. Initially, Uber’s focus was on black car and limo services, which were licensed and relatively uncontroversial. However, a seismic shift occurred when rival app Sidecar innovated in recruiting unlicensed, normal people as drivers on their platform. This was the “peer-to-peer” model that created millions of new rideshare drivers, and was quickly copied and popularized by Lyft and then Uber. Jahan Khanna, cofounder/chief technology officer of Sidecar, spoke of its origin: It was obvious that letting anyone sign up to be a driver would be a big deal. With more drivers, rides would get cheaper and the wait times would get shorter. This came up in many brainstorms at Sidecar, but the question was always, what was the regulatory framework that allows this to operate? What were the prior examples that weren’t immediately shut down? After doing a ton of research, we came onto a model that had been active for years in San Francisco run by someone named Lynn Breedlove called Homobiles that answered our question.22 It’s a surprising fact, but the earliest version of the rideshare idea came not from an investor-backed startup, but rather from a nonprofit called Homobiles, run by a prominent member of the LGBTQ community in the Bay Area named Lynn Breedlove. The service was aimed at protecting and serving the LGBTQ community while providing them transportation—to conferences, bars and entertainment, and also to get health care—while emphasizing safety and community. Homobiles had built its own niche, and had figured out the basics: Breedlove had recruited, over time, 100 volunteer drivers, who would respond to text messages. Money would be exchanged, but in the form of donations, so that drivers could be compensated for their time. The company had operated for several years, starting in 2010—several years before Uber X—and provided the template for what would become a $100 billion+ gross revenue industry. Sidecar learned from Homobiles, implementing their offering nearly verbatim, albeit in digital form: donations based, where the rider and driver would sit together in the front, like a friend giving you a ride. With that, the rideshare market was kicked off.

Here were a handful of companies thriving by serving as middlemen between people who wanted rides and people who offered them, people who wanted their Ikea furniture assembled and people who came over to install it, people who defrayed their costs by renting out a room and people who stayed there. It was no accident, Scholz believed, that these services had taken off at the historical moment that they had. An epic meltdown of the world financial system had cost millions of people their homes, jobs, and health insurance. And as the fallout from the crash spread, many of those cut loose had been drafted into joining a new American servant class. The precariousness at the bottom, which had shown few signs of improving several years after the meltdown, had become the fodder for a bounty of services for the affluent—and, Scholz noted, for the “channeling of wealth in fewer and fewer hands.” Somehow, the technologies celebrated by the Valley as leveling playing fields and emancipating people had fostered a slick new digitally enabled upstairs-downstairs line in American social life.

started calling him by his formal name out of respect for his father. But, by that time, everyone was so used to the nickname that it didn’t seem right to call him anything else. Now, he only used his formal name when he signed business documents, but everyone called him Ben. When his mother married Troy Carlson three years after his father died, people outside of their circle assumed that Ben's last name was Carlson, as well. This mistake became a benefit when Ben became an adult because it gave him a certain level of anonymity that he used when he travelled. After he turned his attention back to the business at hand, he checked in along with the rest of the party and used his assumed last name as he handed over a company credit card. Over the years he discovered that to check into hotels using his real name usually led to trouble. Benjamin Stanford III was quickly becoming something of a local celebrity in the Seattle area and most of the West Coast even though he tried to keep a low profile. Ever since he took over the helm of the family business from his mother, who ran it after his father died, he had invested heavily into researching and developing cleaner solutions for the waterways, as well as, expanding the other areas of biochemical uses in manufacturing for which the company was originally known. These investments paid off, and the once small company grew to become a world leader in research, which made him an even richer man than he was when he took over. That also led to him being named one of Seattle's most eligible bachelors by Seattle Magazine three years ago. Before that, his personal life was relatively uneventful, and

She has a point,” Caleb’s voice came from the shadows behind the massive Dragon who was taking all of my attention and I turned my head to find him, Seth and Max all watching this exchange with interest. That would explain the stars not smiting us or whatever other bullshit they might want to do. Though I was guessing I should really stop touching him…not that I did. “You did this to…help him?” Darius asked like he couldn’t understand why the fuck I’d do that and I narrowed my eyes at him. “I’m only an asshole like, ninety percent of the time,” I said, rolling my eyes at him. “The other ten percent I’m a fucking saint. So yes, I did it to help him. Turns out I only hold two members of your family in low regard.” “You pushed my brother out of a fucking window,” he growled. “I would have caught him with my air magic if I had to. Besides, this way Daddy Acrux can’t try and claim he was in on it. It’s a genius plan and you know it. Plus, your mom told me to post it so I don’t have to explain myself to you.” “Mother?” Darius scoffed. “She hardly notices anything beyond appearances. The last thing she’d encourage is a scandal like this. She-” “That’s not true, she loves you, she just…” I trailed off as the deal I’d made with Catalina stayed my tongue. I’d sworn not to tell a soul about the way I’d freed herfrom Lionel’s Dark Coercion and I wasn’t going to take even more punishment from the stars by breaking my word. “Just what?” Darius demanded. Phoenix fire burned hot beneath my skin and my palms twitched against his chest as a thought occurred to me. One I really should have considered before now if I hadn’t been so caught up with studying, the shadows, cheer practice and just plain old pining away for this monster before me to think of it. “Do you trust me?” I asked, my fingers shifting on his skin just enough to draw his attention. “Why?” “I want to try something. Something I did for your mother. But you’ll have to stay still while I do it.” Darius looked at me for a long moment and a faint tremor in the ground beneath my feet let me know that the stars had realised just how close we were to one another. Even with company they didn’t like us to touch each other, though it seemed to take them a lot longer to notice if we were. Darius exhaled angrily but his eyes shifted back as he managed to rein in some of his temper, their deep brown colour ringed with black once again. “I trust you,” he growled and the other Heirs muttered something behind him, but I didn’t care to hear it because there had been a sincerity in his words which reached out and touched my soul. He meant it. For whatever reason, despite everything we’d been through, he was still able to put his trust in me. I offered him the hint of a smile as my Phoenix fire reared up to the surface of my skin before I guided it into his flesh where I touched him. His muscles tightened beneath my hands, his eyes widening as he looked at me but he didn’t pull back, waiting as the liquid fire tore beneath his skin and sought out any signs of Lionel placing restrictions on his soul. ... “You…” Darius lifted me into his arms, staring at me with wide eyes like he didn’t even have words to explain what I’d just done for him. ,,, “She…I think she…but I don’t understand how-” “Phoenix fire burns through bullshit,” I supplied. “I just released him from every Dark Coercion spell Lionel has ever placed on him.” The Heirs all turned to stare at me like I’d just told them an alien named Clive lived up my butt and I sighed as I leaned my head back against Caleb’s shoulder. I felt like I’d just gone ten rounds in the ring against a Dragon with toothache. My eyes were hooded already and I was pretty sure that if we stood here much longer I’d fall asleep. “Thank you, Roxy,” Darius breathed and the look he was giving me made my heart do a weird squeezing kind of thing as I bit down on my bottom lip. (Tory POV)

After the epic Exxon Valdez oil spill off the coast of Alaska in 1989, the company set out to catch and investigate every screw-up, however small. It walked away from a large drilling project in the Gulf of Mexico because, unlike BP, it decided drilling there was too risky. Safety is now such a part of the corporate DNA that every buffet laid out for company events comes with signs warning not to consume the food after two hours. In its cafeterias, the kitchen staff monitor the temperature of their salad dressings. Every time an error occurs at an ExxonMobil facility, the first instinct of the company is to learn from it rather than punish those involved. Employees talk about the “gift” of the near miss. Glenn Murray, a staffer for nearly three decades, was part of the Valdez cleanup. Today, as head of safety at the company, he believes no blunder is too small to ignore. “Every near miss,” he says, “has something to teach us, if we just take the time to investigate it.” Like the RAF and Toyota, ExxonMobil encourages even the most junior employee to speak up when something goes wrong.

something kicked in and whatever it was that had shut him down released him. He collected his thoughts. ‘Bury them,’ said Mitchell. ‘Bury them? Bury them?’ Maillé snorted. ‘We don’t have time for that! And with what? Our bare hands?’ ‘Down the track,’ said Mitchell. ‘We take them down to the sheds.’ ‘We can’t carry all these men, Pascal,’ said Bucard reasonably. ‘I know. Down at the shed, there’s a …’ he struggled to find the word he wanted, ‘A… handcar,’ he said in English, then remembered. ‘Voiture de chemin de fer.’ ‘And then?’ said Laforge. ‘Just do as I say,’ said Mitchell. * Hours later Waffen SS-Sturmbannführer Ahren Brünner pulled the goggles off his dirt-streaked face and stepped down from his open-top vehicle. He examined the area around the torn rail track – there was no other sign of damage. Behind him his motorized company stayed alert; some scanned the hills and trees in case of ambush. Men and vehicles were spread out tactically as his men searched the area. He took a good look around but the damage seemed minimal. ‘Major?’ one of his men called. He turned towards the soldier, who pointed to a group of his men halfway down the embankment in the trees where they had pulled aside the cut branches that had camouflaged the overturned

Nearly every organized group on Oahu staked out something to do. Boy Scouts fought fires, served coffee, ran messages. The American Legion turned out for patrol and sentry duty. One Legionnaire struggled into his 1917 uniform, had a dreadful time remembering how to wind his puttees and put on his insignia. He took it out on his wife, and she told him to leave her alone —go out and fight his old enemy, the Germans. The San Jose College football team, in town from California for a benefit game the following weekend, signed up with the Police Department for guard duty. Seven of them joined the force, and Quarterback Paul Tognetti stayed on for good, ultimately going into the dairy business. A local committee, called the Major Disaster Council, had spent months preparing for this kind of day; now their foresight was paying off. Forty-five trucks belonging to American Sanitary Laundry, New Fair Dairy, and other local companies sped off to Hickam as converted ambulances. Dr. Forrest Pinkerton dashed to the Hawaii Electric Company’s refrigerator, collected the plasma stored there by the Chamber of Commerce’s Blood Bank. He piled it in the back of his car, distributed it to various hospitals, then rushed on the air, appealing for more donors. Over 500 appeared within an hour, swamping Dr. John Devereux and his three assistants. They took the blood as fast as they could, ran out of containers, used sterilized Coca-Cola bottles.

Schmidt started 2012 with new, modern packaging for the deodorant, which was designed to set it apart from the competition. She looked beyond the direct-to-consumer sales channels and the natural and wellness retailers that her competitors used almost exclusively; in 2015, she expanded into traditional grocery stores and pharmacies, which allowed her to reach more customers and to enable greater access to healthy natural products. Her creativity, innovation, and hard work paid off. Schmidt earned appearances on Fox News and The Today Show; mentions on social media from celebrities and influencers; articles in national publications; and distribution on the shelves of Target and Walmart. Though it was bittersweet, Jaime realized that a larger company with more resources could bring her vision and mission to an even wider customer base, and she signed the deal with Unilever right before Christmas 2017. Reflecting on her journey, she says, “When I’m asked about what made Schmidt’s so successful, I often say that my customers were my business plan. It started when I listened to those at the farmer’s market, and it continued through each step of growth. Staying hyper-tuned-in to my customers always guided and served me.” Not sales. Not marketing. Customers, educating, and being educated.

What are your feelings from Bush to Obama? Besides being responsible for the death of half a million people, I feel like Bush dealt a huge economic and social blow to the USA, one from which we may never fully recover. He directly flushed 3 trillion dollars down the toilet on hopeless, pointlessly destructive wars in Afghanistan and Iraq …and they’re not even over! For years to come, we’ll be paying costs for all the injured veterans (over 50,000) and destabilizing three countries, because you have to look at the impact that the Afghan war has on Pakistan. Bush expanded the use of torture, and created a whole new layer of government bureaucracy (the “Department of Homeland Security”) to spy on Americans. He created Indefinite Detention (at Guantanamo and other US military bases) and expanded the use of executive-ordered assassinations using the new drone technology. On economic issues, his administration allowed corporations to run things and regulate themselves. The agency that was supposed to regulate oil drilling had lobbyist-paid prostitutes sleeping with employees while oil industry lobbyists basically ran the agency. Energy companies like Enron, and the country’s investment banks were deregulated at the end of the Clinton administration and Bush allowed them to run wild. Above all, he was incompetent and appointed some really stupid people to important positions at every level of government. Certainly, Obama has been involved in many of these same activities. A few he’s increased, such as the use of drone assassinations, but most of them he has at least tried to scale back. At the beginning of his first term, he tried to close the Guantanamo prison and have trials for many of the detainees in the United States but conservatives (including many Democrats) stirred up public resistance and blocked this from happening. He tried to get some kind of universal healthcare because over 50 million Americans don’t have health insurance. This is one of the leading causes of personal bankruptcies and foreclosures because someone gets sick in a family, loses their job, loses their health insurance (because American employers are source of most people’s healthcare) and they can’t pay their health bills or their mortgage. Or they use up all their money caring for a sick family member. So many people in the US wanted health insurance reform or single-payer, universal health care similar to what you have in the UK. Members of Obama’s own party (The Democrats) joined with Republicans to narrowly block “The public option” but they managed to pass a half-assed but not-unsubstantial reform of health insurance that would prevent insurers from denying you coverage when you’re sick or have a “preexisting condition.” The minute it was signed into law, Republicans sued in the courts (all the way to the supreme court) and fought, tooth and nail to block its implementation. Same thing with gun control, even as we’re one of the most violent industrial countries in the world. (Among industrial countries, our murder rate is second only to Russia). Obama has managed to withdraw troops from Iraq and Afghanistan over Republican opposition but, literally, everything he tries to do, they blast it in the media and fight it in Congress. So, while I have a lot of criticisms of Obama, he is many orders of magnitude less awful than Bush and many of the positive things he’s tried to do have been blocked. That said, the Democratic and Republican parties agree on more things than they disagree. Both signed off on the Afghan and Iraq wars. Both signed off on deregulation of banks, of derivatives, of mortgage regulations and of the energy and telecom business …and we’ve been living with the consequences ever since. I’m guessing it’s the same thing with Labor and Conservatives in the UK. Labor or Democrats will SAY they stand for certain “progressive” things but they end up supporting the same old crap... (2014 interview with iamhiphop)

Hannah tells me that you helped protect her from the Hispanics during the riot.” “The Hispanics? Oh, the protest, right.” “Call it what you like, son. This place was crawling with spics, and I am grateful that you took care of my only child.” “Well,” I shrugged. “I guess that’s what boyfriends do.” Spics?? “Only good boyfriends,” Hannah said, still tightly holding my left hand. I could never predict when she’d pour on the affection and when she’d act distant. Were all girlfriends this complicated? “I helped pass that law, you understand,” Mr. Walker said. “I’m an advisor to the senator, and it’s about time someone notable, someone of prestige, took a stand on the influx of hispanics into our once great city. The Hispanics were rioting because of that law, because they’re afraid of justice.” “Oh yeah?” I said. I knew nothing about politics or laws. But I had a feeling I disagreed with him. “But I’ll discontinue this tangent before I begin to preach,” he smiled. “Hannah is giving me the warning look.” “Thank you, Daddy,” Hannah said. “The spics destroyed your car,” he said. “Hannah informed me, and then I read the report in the newspaper.” “That was a good car,” I nodded. “I will miss it.” “Well, let me see what I can do to help,” he said. “I’m a financial consultant to many of our nation’s finest automobile manufacturers, including Mission Motorcycles. You have heard of them?” “I don’t know much about any cars. Or motorcycles,” I admitted. “Well, it just so happens, they owed me a favor and agreed to give me a short-term loan on one of their new electric bikes,” he said. And it was then that I realized we were standing beside a gleaming black, silver, and orange motorcycle. I hadn’t noticed before because our school parking lot always looks like a luxury car showcase, and I’d grown numb to the opulence. A sleek black helmet hung from each handle. Mr. Walker placed his palm on the seat and said, “This bike is yours. Until you get a new car.” “Wow,” I breathed. A motorcycle!! “Isn’t it sexy?” Hannah smiled. “It looks like it’s from the future.” “It does,” I agreed. “I’m almost afraid to touch it, like it’ll fly off. But sir, there’s no way…” “Please don’t be so ungrateful as to refuse, son. That’s low class, and that’s not the Walkers. You are in elite company. Dating my daughter has advantages, as I’m sure she’s told you. You just keep performing on the football field.” “Oh…right,” I said. “I’m gratified I can help,” Mr. Walker said and shook my hand again. “I’m expecting big things from you. Don’t let me down. It’s electric, so you’ll need to charge it at night. Fill out the paperwork in the storage compartment and return them signed to Hannah tomorrow. If you wreck it, I’ll have you drowned off Long Beach. I wish I could stay, but I’m late for a meeting with the Board of Supervisors. Hannah, tell your mother I’ll be out late,” he said and got into the back seat of a black sedan that whisked him away.

At that point in time, Gokul Rajaram was a legendary éminence grise in the ad-tech world. The so-called godfather of AdSense, Google’s secondary gold mine after AdWords, Gokul was a constant presence on the conference circuit, and an omnipresent adviser or investor in just about every advertising technology company worth talking about. He too had come to Facebook via a small acqui-hire, though really that had been just a career breather between his time at Google and his hiring at Facebook. University at the Indian Institute of Technology (IIT), followed by an American MBA, he was your standard-issue Indian techie, and probably that country’s most valuable export after steel and Tata Motors. “What’s the first thing you would change about Facebook Ads if we hired you?” There was about as much polish and prologue to Gokul as that of a North Korean diplomat. “I’d build a conversion-tracking system. It’s unbelievable you don’t have one yet.” A conversion-tracking system is software that tells you if an advertisement has worked in driving a conversion (or “sale” in marketing-speak), and lets you retweak your marketing campaigns based on performance. An ads system without conversion tracking is like a car without rearview mirrors; nay, it’s like a car without even rear or side windows. All you can see is forward, merrily driving along, not even understanding what’s behind you or what you just ran over. It’s a danger to yourself and others, and it was a sign of just how out-of-touch Facebook Ads management was that this somehow never got prioritized. From Gokul’s smile the conclusion was clearly . . . right answer! And so the conversation went, traversing various potential aspects of the Facebook Ads system, and what the company needed to build. It was a giddy Gokul—I’d soon learn he was almost always giddy—who escorted me out the door. The boys and I had arrived separately, assuming we’d get out at different times, and separately did we go back to the GrokPad. There, we compared notes. MRM and Argyris weren’t exactly rousing in their reviews of the experience. In fact, it was clear that the fascist vibe the company gave off had very much rubbed them the wrong way. They had never really liked Facebook, as either product or company, going back to our visits to their developer events. The daylong hazing had done nothing to charm them.

Winners do the little things that count These are simple things winners do to keep growing and bettering themselves. You don’t have to spend three hours a day studying. Just take advantage of the time you’re not using right now. Podcasts are another great tool. You can download messages and listen to them whenever you want. This year we will give away 100 million copies of my messages at no charge. You can sign up for them on iTunes and listen as often as you want. That’s a growth plan. If you want to keep growing you need to have good mentors, people who have been where you want to go, people who know more than you. Let them speak into your life. Listen to their ideas. Learn from their mistakes. Study how they think and how they got to where they are. I heard about a company that held a sales class for several hundred employees. The speaker asked if anyone knew the names of the top three salespeople. Every person raised a hand. He then asked how many of them had gone to lunch with these top salespeople and taken time to find out how they do what they do? Not one hand went up. There are people all around us whom God put in our paths on purpose so we can gain wisdom, insight, and experience, but we have to be open to learning from them. Look around and find the winners you could learn from. I say this respectfully: Don’t waste your valuable time with people who aren’t contributing to your growth. Life is too short to hang around people who are not going anywhere. Destination disease is contagious. If you’re with them long enough, their lack of ambition and energy will rub off on you. Winners need to associate with inspiring people who build you up, people who challenge you to go higher, not anyone who pulls you down and convinces you to settle where you are. Your destiny is too important for that. Young people often get caught up in trying to be popular instead of trying to be their best. I’ve found that in twenty years nobody will care whether you were popular in high school. Those who need attention and act up or wear a lot of bling and don’t study because it isn’t cool will find things change after high school.

5.5 Specific Signs You Should Avoid A Van Rental Supplier! Here are 5.5 specific sign that you should avoid a van rental supplier: 1. Automated answering services: If you cannot get access to a human on the phone when you call to make a van reservation, where are they going to be when you have a mechanical breakdown? If the company cannot afford to provide a live person to receive your call, how will they afford to take care of your group when you have broken down on the side of the road or have been in an accident! 2. Rude or incompetent rental agents: If the rental company’s agents do not answer the phone cheerfully and sound like they are less than ecstatic to hear from you, they have set a negative tone for the entire van rental experience. If they place you on hold until you grow old, or refuse to acknowledge you immediately when you walk through the door of their office, get out of there! 3. Charging for mileage: Any van rental firm worth doing business with will offer you unlimited miles going anywhere in the USA. Anything else does not allow you the peace of mind needed when you are required to maximize your budget and do not need any unaccounted variables. 4. Encouraging drop-offs after business hours: This practice gives the rental company an unwritten power of attorney to charge you for any damages they find until the next business day! This leaves you or your organization wide open to paying for damages you did not cause or create! 5. Yield management systems: When a van rental firm employs this system, it skyrockets the van rental rates through the roof as demand gets tight and supply gets low. This system has been designed to squeeze every last dollar out of the client’s pocket and takes serious advantage of those groups that are forced to reserve later due to budget constraints or lack of commitments! 5.5 Accidents handled by a third party vendor: If you have an accident in a van, and the rental firm outsources this function to an outside agency, you will lose all power of negotiation and pay much more on the damage claim because the rental firm has to give that agency a substantial percentage. In addition, the agency employees have nothing to lose by treating you horribly.

Ten things you should never do when you form a group 1.​Work with your friends (they won’t be for long if you do) 2.​Let the singer do his own backing vocals (this is a great opportunity for the band to pull together – ignore it at your peril; see also ‘narcissism’) 3.​Have a couple in the band (they will always conspire against you) 4.​Listen to an A&R man (apart from Pete Tong, everyone I have ever met has been an idiot) 5.​Let your manager open a club/bar (see The Haçienda: How Not to Run a Club) 6.​Let the publishing/performance split go unspoken (sort it out as soon as the recording is finished and put it in writing; this is the worst thing you will ever have to do, but the most important, and usually splits most bands before they even start) 7.​Get off the bus (Fatty Molloy did this once and has regretted it ever since) 8.​Think one member is bigger than the group (courtesy Gene Simmons again) 9.​Sign anything that says ‘in perpetuity’ (that means forever, even you won’t live that long) 10.​Let your record company owe you money (see Factory Records) 11.​Ship your gear – always hire (a very famous sub-dance sub-indie outfit once phoned their manager after they’d split and said, ‘Hey, where did all the money go?’ See above!) 12.​Interfere with another group member’s sleep (they will turn very nasty and may call the police) 13.​Interfere with another group member’s girlfriend/wife (this will always end in violence) 14.​Never have a party in your own hotel room (always go to someone else’s) . . . Oh shit, way too many. I’ll stop now.

The Prince alighted from his gleaming silver-blue jet, his mind firmly on the task at hand: to persuade his close friend to go to war. Prince Bandar bin Sultan bin Abdul Aziz Al-Saud, Saudi Arabia’s ambassador to Washington, was in Crawford, Texas, in August 2002 to visit the President of the United States, his close friend George W. Bush. At the President’s ranch the two men, comfortable in one another’s company, chatted for an hour. The President was in determined mood. Bandar’s exhortation that he should not back off, that he should complete what his father had failed to do, that he should destroy the regime of Saddam Hussein once and for all, gratified the President. Satisfied by their mutual reinforcement, the dapper enigmatic Prince and the cowboy President took lunch with their wives and seven of Bandar’s eight children. A few weeks later, President Bush met the British Prime Minister, Tony Blair, at Camp David. The two leaders declared they had sufficient evidence that Iraq was developing weapons of mass destruction to justify their acting against Saddam, with or without the support of the United Nations. Prince Bandar’s role in Washington and London was unique: diplomat, peacemaker, bagman for covert CIA operations and arms dealer extraordinaire. He constructed a special relationship between Washington, Riyadh and London, and made himself very, very wealthy in the process. The £75m Airbus, painted in the colours of the Prince’s beloved Dallas Cowboys, was a gift from the British arms company BAE Systems. It was a token of gratitude for the Prince’s role, as son of the country’s Defence Minister, in the biggest arms deal the world has seen. The Al Yamamah – ‘the dove’ – deal signed between the United Kingdom and Saudi Arabia in 1985 was worth over £40bn. It was also arguably the most corrupt transaction in trading history. Over £1bn was paid into accounts controlled by Bandar. The Airbus – maintained and operated by BAE at least until 2007 – was a little extra, presented to Bandar on his birthday in 1988. A significant portion of the more than £1bn was paid into personal and Saudi embassy accounts at the venerable Riggs Bank opposite the White House on Pennsylvania Avenue, Washington DC. The bank of choice for Presidents, ambassadors and embassies had close ties to the CIA, with several bank officers holding full agency security clearance. Jonathan Bush, uncle of the President, was a senior executive of the bank at the time. But Riggs and the White House were stunned by the revelation that from 1999 money had inadvertently flowed from the account of Prince Bandar’s wife to two of the fifteen Saudis among the 9/11 hijackers.

Chapter XV The Gathering of the Clouds Now we will return to Bilbo and the dwarves. All night one of them had watched, but when morning came they had not heard or seen any sign of danger. But ever more thickly the birds were gathering. Their companies came flying from the South; and the crows that still lived about the Mountain were wheeling and crying unceasingly above. “Something strange is happening,” said Thorin. “The time has gone for the autumn wanderings; and these are birds that dwell always in the land; there are starlings and flocks of finches; and far off there are many carrion birds as if a battle were afoot!” Suddenly Bilbo pointed: “There is that old thrush again!” he cried. “He seems to have escaped, when Smaug smashed the mountain-side, but I don’t suppose the snails have!” Sure enough the old thrush was there, and as Bilbo pointed, he flew towards them and perched on a stone near by. Then he