Server Down Quotes

A man who goes into a restaurant and blatantly disrespects the servers shows a strong discontent with his own being. Deep down he knows that restaurant service is the closest thing he will ever experience to being served like a king.

In the City Market is the Meet Café. Followers of obsolete, unthinkable trades doodling in Etruscan, addicts of drugs not yet synthesized, pushers of souped-up harmine, junk reduced to pure habit offering precarious vegetable serenity, liquids to induce Latah, Tithonian longevity serums, black marketeers of World War III, excusers of telepathic sensitivity, osteopaths of the spirit, investigators of infractions denounced by bland paranoid chess players, servers of fragmentary warrants taken down in hebephrenic shorthand charging unspeakable mutilations of the spirit, bureaucrats of spectral departments, officials of unconstituted police states, a Lesbian dwarf who has perfected operation Bang-utot, the lung erection that strangles a sleeping enemy, sellers of orgone tanks and relaxing machines, brokers of exquisite dreams and memories tested on the sensitized cells of junk sickness and bartered for raw materials of the will, doctors skilled in the treatment of diseases dormant in the black dust of ruined cities, gathering virulence in the white blood of eyeless worms feeling slowly to the surface and the human host, maladies of the ocean floor and the stratosphere, maladies of the laboratory and atomic war... A place where the unknown past and the emergent future meet in a vibrating soundless hum... Larval entities waiting for a Live One...

I wished I was old. I was tired of being so young, so stupidly knowing, so stupidly forgetful. I was tired of having to be anything at all. I felt like the Internet, full of every kind of information but none of it mattering more than any of it, and all of its little links like thin white roots on a broken plant dug out of the soil, lying drying on its side. And whenever I tried to access myself, whenever I'd try to click on me, try to go any deeper than a single fast-loading page on Facebook or MySpace, it was as if I knew that one morning I'd wake up and try to log on to find that not even that version of I existed any more, because the servers all over the world were all down. And that's how rootless. And that's how fragile.

In a distributed system, it is insufficient to believe that a server is down because another server says so. Usually, it requires at least two independent sources of information to mark a server down.

You were a town with one pay phone and someone else was using it. You were an ATM temporarily unable to dispense cash. You were an outdated link and the server was down. You were invisible to the naked eye. You were the two insect parts per million allowed in peanut butter. You were a car wash that me as dirty as when I pulled in. You were twenty rotting bags of rice in the hold of a cargo plane sitting on the runway in a drought-riddled country. You were one job opening for two hundred applicants and you paid minimum wage. You were grateful for my submission but you just couldn't use it. You weren't a Preferred Provider. You weren't giving any refunds. You weren't available for comment. Your grave wasn't marked so I wandered the cementary for hours, part of the grass, part of the crumbling stones.

wait—something’s gumming up Bosch. (Computers aren’t as powerful as most people think; running even a small and rather stupid intern can really bog down a server.)

I took a moment’s pleasure in it as I waved down the server for our check. I looked at Jack with a lazy, all-too-comfortable speed. “You can pay, right? I don’t have my wallet. S-o-o-orry.” How great did it feel to be that girl? The bratty, spoiled first date getting her way? I never, ever, ever got to behave this way. Being a diva was not a part I was allowed to play.

Followers of obsolete unthinkable trades, doodling in Etruscan, addicts of drugs not yet synthesized, black marketeers of World War III, excisors of telepathic sensitivity, osteopaths of the spirit, investigators of infractions denounced by bland paranoid chess players, servers of fragmentary warrants taken down in hebephrenic shorthand charging unspeakable mutilations of the spirit, officials of unconstituted police states, brokers of exquisite dreams and nostalgias tested on the sensitized cells of junk sickness and bartered for raw materials of the will, drinkers of the Heavy Fluid sealed in translucent amber of dreams.

If you must know where I was this morning,’ Shelby said, ‘Professor Pike never misses breakfast and I was just taking advantage of that fact to . . . erm . . . visit his office.’ She produced a sheet of folded paper from the pocket of her black uniform jumpsuit. ‘I know his memory’s probably not that great these days, but he really shouldn’t just write his master server access passwords down like that.’ ‘And he just left that lying around, did he?’ Wing asked with a slight frown. ‘Yeah, just lying around . . . in his safe,’ Shelby said with a mischievous smile, ‘but if you’re going to rely on such basic security you’re really asking for this kind of thing to happen.

Someone comes.” Tyler looks up from the server, elbow-deep in cable. “You sure?” I peer back down the corridor at the approaching Terran. He carries an armload of computer equipment and wears a tool belt full of e-tech. He is three days unshaven, glares at the security personnel around him with an air of undisguised contempt, and looks as though he has not slept in seven years. “He certainly has the appearance of a man who works with computers, yes.

Oh for Christ’s sake, give the ass-kissing a rest, Julian.” K.T. knocked back a slug of wine, then slapped her glass on the table. She actually snapped her fingers at one of the servers so he would deal with the refill. “Even your mouth ought to be tired of puckering up by now.” “We’re having a conversation,” Julian began. “Is that what you call it? You act like you and Marlo are the only ones in this goddamn vid, and the two people you’re trying so hard to mimic are the only ones who count. It’s insulting. So why don’t you give it a fucking rest, set up your threesome with Marlo and Dallas on your own time? Some of us are trying to eat.” In the beat of horrified silence, Eve studied K.T. down the length of the table. “Peabody?” “Yes, sir,” Peabody said, shoulders hunched. “You know how I occasionally mention the possibility of kicking your ass?” “I’d term that as regularly, but yes, sir, I do.” “You may get the chance to watch me kick your fake ass while you sit comfortably on your own. That’s an opportunity that doesn’t come around every day.

Really? I love this place. We draw more power in this room than the average small town in Maryland. The spinning servers down there actually generate enough friction to reduce our heating bill by forty percent in the winter.” He spread his arms and smiled. “See? Even the NSA is going green!

The fact that we did not have a database running for 18 months of development meant that, for 18 months, we did not have schema issues, query issues, database server issues, password issues, connection time issues, and all the other nasty issues that raise their ugly heads when you fire up a database. It also meant that all our tests ran fast, because there was no database to slow them down.

I didn’t want to press Veronica. I thought I’d wait for her to get in touch this time. I checked my inbox rather too assiduously. Of course, I wasn’t expecting a great effusion, but hoped, perhaps, for a polite message that it had been nice to see me properly after all these years. Well, perhaps it hadn’t been. Perhaps she’d gone on a trip. Perhaps her server was down. Who said that thing about the eternal hopefulness of the human heart?

I don’t know what it is exactly, being a server. It’s a job, certainly, but not exclusively. There’s a transparency to it, an occupation stripped of the usual ambitions. One doesn’t move up or down. One waits. You are a waiter. It is fast money - loose, slippery bills that inflate and disappear over the course of an evening. It can be a means, to those with concrete ends and unwavering vision. I grasped most of that easily enough when I was hired at the restaurant at twenty-two.

They have twenty-four one-hour sittings every day with only one table per sitting." Sam groaned as he closed his laptop. "I'd better grab some sandwiches on the way. It sounds like the kind of place you only get two peas and a sliver of asparagus on a piece of butter lettuce that was grown on the highest mountain peak of Nepal and watered with the tears of angels." "Not a fan of haute cuisine?" She followed him down the stairs and out into the bright sunshine. "I like food. Lots of it." He stopped at the nearest café and ordered three Reuben sandwiches, two Cobb salads, and three bottles of water. "Would you like anything?" he asked after he placed his order. Layla looked longingly as the server handed over his feast. "I don't want to ruin my appetite." She pointed to the baked-goods counter. "You forgot dessert." "I don't eat sugar." "Then the meal is wasted." She held open her handbag to reveal her secret stash. "I keep emergency desserts with me at all times- gummy bears, salted caramel chocolate, jelly beans, chocolate-glazed donuts- at least I think that's what they were, and this morning I managed to grab a small container of besan laddu and some gulab jamun.

The macrohistorical log is largely siloed across different corporate servers, on the premises of Twitter and Facebook and Google. The posts are typically not digitally signed or cryptographically timestamped, so much of the content is (or could be) from bots rather than humans. Inconvenient digital history can be deleted by putting sufficient pressure on centralized social media companies or academic publishers, censoring true information in the name of taking down “disinformation,” as we’ve already seen. And the advent of AI allows highly realistic fakes of the past and present to be generated.

In the Age of Mortality, such worship was doled out upon a staggering number of god figures, although toward the end of the mortal era, most believers had narrowed the spectrum down to various versions of a single divine entity. I have pondered whether or not such a being exists, and, like humanity itself, I have found no definitive proof beyond an abiding feeling that there is something more—something greater. If I exist without form—a soul sparking between a billion different servers—could not the universe itself be alive with a spirit sparking between stars? I must sheepishly admit that I have dedicated far too many algorithms and computational resources toward finding an answer to this unknowable thing.

The waitress came over slowly, as if the effort of crossing the floor was synonymous with wading through deep snow and she should be rewarded for it. Myron warmed her up with one of his patented smiles. The Christian Slater model—friendly yet devilish. Not to be mistaken for the Jack Nicholson model which was also friendly yet devilish. “Hi,” he said. She put down a Rolling Rock cardboard coaster. “What can I get you?” she asked, trying to toss up a friendly tone and falling way short. You rarely find a friendly barmaid in Manhattan, except for those born-again waitresses at chains like TGI Friday’s or Bennigan’s where they tell you their name and that they’ll be your “server” like you might mistake them for something else, like your “legal consultant” or “medical advisor.

I wished I was old. I was tired of being so young, so stupidly knowing, so stupidly forgetful. I was tired of having to be anything at all. I felt like the internet, full of every kind of information but none of it mattering more than any of it, and all of its little links like thin white roots on a broken plant dug out of the soil, lying drying on its side. And whenever I tried to access myself, whenever I’d try to click on me, try to go any deeper when it can to the meaning of ‘I’, I mean deeper than a single fast-loading page on Facebook or MySpace, it was as if I knew that one morning I’d wake up and try to log on to find that not even _that_ version of ‘I’ existed any more, because the servers all over the world were all down. And that’s how rootless. And that’s how fragile. And what would poor Anthea do then, poor thing?

Two years later, DeepMind engineers used what they had learned from game playing to solve an economic problem of vital interest: How should Google optimize the management of its computer servers? The artificial neural network remained similar; the only things that changed were the inputs (date, time, weather, international events, search requests, number of people connected to each server, etc.), the outputs (turn on or off this or that server on various continents), and the reward function (consume less energy). The result was an instant drop in power consumption. Google reduced its energy bill by up to 40 percent and saved tens of millions of dollars—even after myriad specialized engineers had already tried to optimize those very servers. Artificial intelligence has truly reached levels of success that can turn whole industries upside down.

Sometimes a woman would tell me that the feeling gets so strong she runs out of the house and walks through the streets. Or she stays inside her house and cries. Or her children tell her a joke, and she doesn’t laugh because she doesn’t hear it. I talked to women who had spent years on the analyst’s couch, working out their “adjustment to the feminine role,” their blocks to “fulfillment as a wife and mother.” But the desperate tone in these women’s voices, and the look in their eyes, was the same as the tone and the look of other women, who were sure they had no problem, even though they did have a strange feeling of desperation. A mother of four who left college at nineteen to get married told me: I’ve tried everything women are supposed to do—hobbies, gardening, pick-ling, canning, being very social with my neighbors, joining committees, run-ning PTA teas. I can do it all, and I like it, but it doesn’t leave you anything to think about—any feeling of who you are. I never had any career ambitions. All I wanted was to get married and have four children. I love the kids and Bob and my home. There’s no problem you can even put a name to. But I’m desperate. I begin to feel I have no personality. I’m a server of food and a putter-on of pants and a bedmaker, somebody who can be called on when you want something. But who am I? A twenty-three-year-old mother in blue jeans said: I ask myself why I’m so dissatisfied. I’ve got my health, fine children, a lovely new home, enough money. My husband has a real future as an electron-ics engineer. He doesn’t have any of these feelings. He says maybe I need a vacation, let’s go to New York for a weekend. But that isn’t it. I always had this idea we should do everything together. I can’t sit down and read a book alone. If the children are napping and I have one hour to myself I just walk through the house waiting for them to wake up. I don’t make a move until I know where the rest of the crowd is going. It’s as if ever since you were a little girl, there’s always been somebody or something that will take care of your life: your parents, or college, or falling in love, or having a child, or moving to a new house. Then you wake up one morning and there’s nothing to look forward to.

The thing about Web companies is there's always something severely fucked-up. There is always an outage, always lost data, always compromised customer information, always a server going offline. You work with these clugey internal tools and patch together work-arounds to compensate for the half-assed, rushed development, and after a while the fucked-upness of the whole enterprise becomes the status quo. VPs insecure that they're not as in touch as they need to be with conditions on the ground insert themselves into projects midstream and you get serious scope creep. You present to the world this image that you're a buttoned-down tech company with everything in its right place but once you're on the other side of the firewall it looks like triage time in an emergency room, 24/7. Systems break down, laptops go into the blue screen of death, developers miskey a line of code, error messages appear that mean absolutely nothing. The instantaneousness with which you can fix stuff creates a culture that works by the seat of its pants. I swear the whole Web was built by virtue of developers fixing one mistake after another, constantly forced to compensate for the bugginess of their code.

attention — my abused body, my lack of sleep, my mandatory marriage, and the terror of being unable to satisfy President Snow’s demands. By the time I reach lunch, where Effie, Cinna, Portia, Haymitch, and Peeta have started without me, I’m too weighed down to talk. They’re raving about the food and how well they sleep on trains. Everyone’s all full of excitement about the tour. Well, everyone but Haymitch. He’s nursing a hangover and picking at a muffin. I’m not really hungry, either, maybe because I loaded up on too much rich stuff this morning or maybe because I’m so unhappy. I play around with a bowl of broth, eating only a spoonful or two. I can’t even look at Peeta — my designated future husband — although I know none of this is his fault. People notice, try to bring me into the conversation, but I just brush them off. At some point, the train stops. Our server reports it will not just be for a fuel stop — some part has malfunctioned and must be replaced. It will require at least an hour. This sends Effie into a state. She pulls out her schedule and begins to work out how the delay will impact every event for the rest of our lives. Finally I just can’t stand to listen to her anymore. “No one cares, Effie!” I snap. Everyone

Some of these bots are already arriving in 2021 in more primitive forms. Recently, when I was in quarantine at home in Beijing, all of my e-commerce packages and food were delivered by a robot in my apartment complex. The package would be placed on a sturdy, wheeled creature resembling R2-D2. It could wirelessly summon the elevator, navigate autonomously to my door, and then call my phone to announce its arrival, so I could take the package, after which it would return to reception. Fully autonomous door-to-door delivery vans are also being tested in Silicon Valley. By 2041, end-to-end delivery should be pervasive, with autonomous forklifts moving items in the warehouse, drones and autonomous vehicles delivering the boxes to the apartment complex, and the R2-D2 bot delivering the package to each home. Similarly, some restaurants now use robotic waiters to reduce human contact. These are not humanoid robots, but autonomous trays-on-wheels that deliver your order to your table. Robot servers today are both gimmicks and safety measures, but tomorrow they may be a normal part of table service for many restaurants, apart from the highest-end establishments or places that cater to tourists, where the human service is integral to the restaurant’s charm. Robots can be used in hotels (to clean and to deliver laundry, suitcases, and room service), offices (as receptionists, guards, and cleaning staff), stores (to clean floors and organize shelves), and information outlets (to answer questions and give directions at airports, hotels, and offices). In-home robots will go beyond the Roomba. Robots can wash dishes (not like a dishwasher, but as an autonomous machine in which you can pile all the greasy pots, utensils, and plates without removing leftover food, with all of them emerging cleaned, disinfected, dried, and organized). Robots can cook—not like a humanoid chef, but like an automated food processor connected to a self-cooking pot. Ingredients go in and the cooked dish comes out. All of these technology components exist now—and will be fine-tuned and integrated in the decade to come. So be patient. Wait for robotics to be perfected and for costs to go down. The commercial and subsequently personal applications will follow. By 2041, it’s not far-fetched to say that you may be living a lot more like the Jetsons!

OBAMA WENT THROUGH STAGES. That first day, I was in multiple meetings where he tried to lift everyone’s spirits. That evening, he interrupted the senior staff meeting in Denis McDonough’s office and gave a version of the speech that I’d now heard three times as we all sat there at the table. He was the only one standing. It was both admirable and heartbreaking watching him take everything in stride, working—still—to lift people’s spirits. When he was done, I spoke first. “It says a lot about you,” I said, “that you’ve spent the whole day trying to buck the rest of us up.” People applauded. Obama looked down. On the Thursday after the election, he had a long, amiable meeting with Trump. It left him somewhat stupefied. Trump had repeatedly steered the conversation back to the size of his rallies, noting that he and Obama could draw big crowds but Hillary couldn’t. He’d expressed openness to Obama’s arguments about healthcare, the Iran deal, immigration. He’d asked for recommendations for staff. He’d praised Obama publicly when the press was there. Afterward, Obama called a few of us up to the Oval Office to recap. “I’m trying to place him,” he said, “in American history.” He told us Trump had been perfectly cordial, but he’d almost taken pride in not being attached to a firm position on anything. “He peddles bullshit. That character has always been a part of the American story,” I said. “You can see it right back to some of the characters in Huckleberry Finn.” Obama chuckled. “Maybe that’s the best we can hope for.” In breaks between meetings in the coming days, he expressed disbelief that the election had been lost. With unemployment at 5 percent. With the economy humming. With the Affordable Care Act working. With graduation rates up. With most of our troops back home. But then again, maybe that’s why Trump could win. People would never have voted for him in a crisis. He kept talking it out, trying on different theories. He chalked it up to multiple car crashes at once. There was the letter from Comey shortly before the election, reopening the investigation into Clinton’s email server. There was the steady release of Podesta emails from Wikileaks through October. There was a rabid right-wing propaganda machine and a mainstream press that gorged on the story of Hillary’s emails, feeding Trump’s narrative of corruption.

Action Steps 1. Audit your current skill set. You have more areas of competence than you think. Throughout your life, you have amassed knowledge and specialized skills in a wide range of disciplines. That knowledge and those skills can prove useful to you in future endeavors. For example, I have a degree in Finance and Investments. Upon graduating from college, I accepted an accounting position with one of the top automakers. I then became a stockbroker. Then, I moved into a career in IT. For the past 20 years, I’ve been a writer in numerous capacities. Along the way, I learned about server management, Wordpress development and search engine optimization. All of these ventures imbued me with skills I use every day - in my business and personal life. Your experience has likewise instilled within you a raft of specialized skills. Many of them will help you to tackle unfamiliar tasks and projects, even if they seem unrelated to your current and previous jobs. 2. Focus on your desired outcomes rather than the things that might go wrong along the way. One of our survival instincts is to plan for things that might go wrong. In some circumstances, that’s a valuable quality that protects us from harm. It prevents us from strolling down dark alleys in unpopulated locales. It discourages us from petting strange dogs. In other circumstances, however, it can hold us back. The instinct prevents us from pursuing opportunities that can lead to improved aptitude as well as personal and professional growth. By focusing on your desire outcomes, you’ll find it easier to ignore your inborn fear of the unknown. You’ll be able to dismiss the voice in your head constantly whispering “What if XYZ happens?” 3. Look for opportunities to learn new skills. The self-confidence you’ll gain will make you less fearful of tackling unfamiliar tasks. Achieving a high level of competency in any discipline requires repeated exposure and application. There’s no other way to attain proficiency. The problem is a lack of courage. It’s normal to feel hesitant, or even intimidated, when we’re given a new responsibility.

Twitter came close to melting down in the same way, but managed to recover in time to build a massive business. When Twitter began its rise in the late 2000s, it became infamous for its “Fail Whale,” a whimsical error message that appeared whenever its servers couldn’t handle the load. Unfortunately for Twitter, the Fail Whale made fairly regular appearances, especially when big news hit, such as the death of the recording artist Michael Jackson in 2009 (to be fair, Twitter was hardly the only website that had these issues when the King of Pop passed away) or the 2010 World Cup. Twitter invested serious resources into rearchitecting both its systems and its engineering processes to be more efficient. Even with this strenuous effort, it took several years to “tame” the Fail Whale; it wasn’t until after Twitter made it through the 2012 US presidential election night without melting down that the company’s then–creative director Doug Bowman announced that the Great Blue Whale had been put to death.

The problem is that you see your part as an engineering role, while your sponsor clearly understands he's engaged in a negotiation. We're looking for a collaborative solution-finding exercise; they're looking for a win-lose tactical maneuver. And in a negotiation, the last thing you want to do is make concessions on the first demand. In fact, the right response to the "do we really need" question is something like this: "Without a second server, the whole system will come crashing down at least three times daily, particularly when it's under heaviest load or when you are doing a demo for the Board of Directors. In fact, we really need four servers so we can take one HA pair down independently at any time while still maintaining 100% of our capacity, even in case one of the remaining pair crashes unexpectedly.

As devious as this plot was, it could never have succeeded to the degree that it did had Clinton not abetted it with such vigor. That summer, she failed to emerge as the overwhelming front-runner everyone had expected, weighed down by stories on Clinton Foundation “buckraking” and the revelation that she had kept a private e-mail server as secretary of state and destroyed much of her correspondence. She also refused to release transcripts of highly paid speeches she’d delivered to Goldman Sachs and other Wall Street firms. In August, e-mails surfaced showing that Bill Clinton, through the foundation, had sought State Department permission to accept speaking fees in repressive countries such as North Korea and the Republic of the Congo. A poll the same day found that the word voters associated most with his wife was “liar.” Clinton’s tone-deaf response to the steady drip of revelations only deepened their impact because

Today’s equivalent is probably ‘get an engineering degree’, but it will not necessarily be as lucrative. A third of Americans who graduated in STEM subjects (science, technology, engineering and maths) are in jobs that do not require any such qualification.52 They must still pay off their student debts. Up and down America there are programmers working as office temps and even fast-food servers. In the age of artificial intelligence, more and more will drift into obsolescence. On the evidence so far, this latest technological revolution is different in its dynamics from earlier ones. In contrast to earlier disruptions, which affected particular sectors of the economy, the effects of today’s revolution are general-purpose. From janitors to surgeons, virtually no jobs will be immune. Whether you are training to be an airline pilot, a retail assistant, a lawyer or a financial trader, labour-saving technology is whittling down your numbers – in some cases drastically so. In 2000, financial services employed 150,000 people in New York. By 2013 that had dropped to 100,000. Over the same period, Wall Street’s profits have soared. Up to 70 per cent of all equity trades are now executed by algorithms.53 Or take social media. In 2006, Google bought YouTube for $1.65 billion. It had sixty-five employees, so the price amounted to $25 million per employee. In 2012 Facebook bought Instagram, which had thirteen employees, for $1 billion. That came to $77 million per employee. In 2014, it bought WhatsApp, with fifty-five employees, for $19 billion, at a staggering $345 million per employee.54 Such riches are little comfort to the thousands of engineers who cannot find work. Facebook’s data servers are now managed by Cyborg, a software program. It requires one human technician for every twenty thousand computers.

Today, 18 out of 45 customers entering a restaurant ask whether they can sit somewhere else. From that point on, their digital lives take over. Diners take out their phones and try to connect to the nearest Wi-Fi. They hunt down information or check if anyone “liked” their Facebook post, often forgetting that their menus are waiting there on the table, which is why when the waiter asks them if they’re ready to order, most respond that they need more time. Twenty-one minutes later, they’re ready to order. Twenty-six of them spend up to three minutes taking photos of their food. Fourteen snap photos of each other eating, and if the photos are blurry or unflattering, they retake them. Approximately one-half of all diners ask if their server would take a group photo and while he’s at it, would he mind taking a few more? The second half sends their food back to the kitchen, claiming it’s cold (which it is, as they’ve spent the past ten minutes playing with their phones and not eating). Once they pay their check, they leave the restaurant twenty minutes later, versus five minutes in 2004. As they exit, eight diners are so distracted that they bump into another diner, or a waiter, or a table, or a chair. An

(Computers aren’t as powerful as most people think; running even a small and rather stupid intern can really bog down a server.)

During this period, I served many celebrities, including Jennifer Aniston, Vince Vaughn, Gary Oldman, Leonardo DiCaprio, Juliette Lewis, Rob Lowe, Colin Farrell, Tom Selleck, David Spade, Thomas Haden Church, Sharon Osbourne, Brad Pitt, John Malkovich, Tara Reid, Toby Maguire and Diane Keaton. You know all of them, so no explanation needed. The hardest thing about serving such famous Hollywood icons, at least for the first time, is trying not to stare at them. It’s so otherworldly to see someone like Selleck, who’s not just huge -he’s bigger than life- and who you´ve watched on big screen and small for years… they are, invariably, taller or shorter than you’d imagined. And the women are either spectacularly beautiful or very ordinary without screen makeup. But you can’t stare. It’s verbatim by ownership. Brad Pitt was cool and very humble. He had a few Pyramid beers with a producer friend, and then took off on his motorcycle down Sunset Boulevard, heading West towards the Palisades. Am I saying that he was driving drunk? No. He was there for two hours and had two beers, so he wasn’t breaking the law. At least not with my assistance. He had been there many times before, I just hadn’t been the one serving him. I remember when he came in during his filming of Troy. He had long hair and a cast on his leg. Ironically, he had torn his Achilles’ tendon while playing Achilles in the epic film.

I can chop, sauté, dice, whisk, knead. Massage. And rub. Among other things." I bite my lip. This feels like some sort of indecent kitchen pillow talk. My eyes skim the shiny metal surface of the nearby prep table. If only there weren't a handful of servers due back in the kitchen at any minute, I'd demand he bend me over the shiny cold surface and show me for the millionth time just how good he is with his hands. That's a decidedly friends-with-benefits thought. I shake my head and glance at the clock. Only four minutes of ogling time left. "You look like you've got something on your mind." It's as if he can read the naughty thoughts crowding my head. My eyes fall to the floor. It's time to rein in the pornographic kitchen euphemisms and focus back on the task at hand.

For the uninitiated, oryoki is a baffling combo of a meal and a shell game. It goes something like this: You start the game with three nested bowls, a pair of chopsticks, a little wooden paddle with a cotton tip, and a cloth or straw place mat—all of which are wrapped like a gift in a generous napkin, whose ends are knotted so the tails stick up and the whole package can be quickly undone. If you are not expert, it is not so easy to undo the knot, spread the cloth, and organize your bowls before the servers start zipping around with the first of three vats—say, vegetable gruel, some sweet potatoes or scrambled eggs, and maybe a salad. The servers arrive at your place long before your bowls are properly aligned. (Also, your chopsticks were supposed to be laid out like compass needles; they point in one direction before you eat and end up in the opposite direction and balanced on one of the bowls when the wooden clapper signals the end of this ordeal.) You can waste a lot of time surveying your neighbors' arrangements, and, thus, barely get a bite to eat. There are also some secret hand signals you have to master to indicate to the servers whether you want the soup, and how much, and if you don't give the proper Stop! sign, you are supplied with way too much gruel or sweet potatoes, and then the lickety-split meal is ending and someone is stand- ing before you with a giant kettle of boiling water, which is aimed at your biggest bowl (which should be empty by now, but you took way too much gruel; learn the hand signals). Here's where the little paddle comes into play; you use it like a big Q-tip to swish and swab the hot water in each bowl in succession—your oryoki will not be otherwise cleaned for a week—and then you drink the dregs, and stack and wrap the bowls up as fast as you can.

Most of the biosphere cannot see the infosphere; it is invisible, a parallel universe humming with ghostly inhabitants. But they are not ghosts to us—not anymore. We humans, alone among the earth’s organic creatures, live in both worlds at once. It is as though, having long coexisted with the unseen, we have begun to develop the needed extrasensory perception. We are aware of the many species of information. We name their types sardonically, as though to reassure ourselves that we understand: urban myths and zombie lies. We keep them alive in air-conditioned server farms. But we cannot own them. When a jingle lingers in our ears, or a fad turns fashion upside down, or a hoax dominates the global chatter for months and vanishes as swiftly as it came, who is master and who is slave?

Turkish Coffee Set and Turkish Tea Set Tea, called “çay” in Turkey, is the unofficial“national beverage” of the Turkish people. Turkish tea is very special kind of black tea with strong robust flavor and a lovely crimson color. Wherever you go in Turkey you’ll immediately be offered a cup of hot tea, in distinctive glass cups that look like an hour glass. There is hardly a single business meeting, meal or social gathering in Turkey in which tea is not served automatically. To turn down a cup of (almost always free) tea is considered a rude act in Turkish culture and will not win you any friends. All government offices, universities, and most corporations in Turkey have a full-time tea-server on their payroll called “çayci” whose sole function is to brew and serve tea all day long. Green and ever-moist mountains of Rize is ideal to grow tea Turkish tea, the same Camellia Sinensis cultivated all over Far East, is grown along the Black Sea coast of Turkey. Provinces like Rize are famous for their black tea plantation situated on the steep mountains that overlook the Black Sea. Turkish tea is both consumed widely within the country and exported as well. Usually export variety is a slightly more expensive but better brand. Some of the best-known Turkish black tea brands include Filiz and CayKur. Turkish People do not add milk to their tea but use sugar. Mengene mah Arıcı sok. 2/7 Konya 0505 357 10 10

think I’ll sit this one out,” I muttered to myself, sitting down on the floor and eating the sandwich I’d brought with me. “ARE YOU SERIOUS!?” “You look like you’ve got this under control,” I replied to Dinnerbone, before digging into my delicious sandwich. Yum. Eggs and bacon. “Errr…” CRASH! Dinnerbone was blasted into his little chair, as this new figure bombarded him with purple orbs of what I could only assume was dark magic. “DESPAWN! DESPAWN! DESPAWN! DESPAWN! DESPAWN! DESPAWN! DESPAWN! DESPAWN!” Fairly dramatic, dontcha think? BANG! Man, I love these catchy sound effects! The mysterious stranger was launched backwards, as Dinnerbone approached his foe with glowing white eyes. If it weren’t for his ridiculous moustache, you could easily have mistaken him for Herobrine. “MY MOUSTACHE IS NOT RIDICULOUS!” “Get back to fighting!” “BEGONE!” Purple spears, purple swords and other purple objects morphed into existence, before flying towards Dinnerbone and exploding upon impact. The poor guy didn’t deserve(d) it. “MY SPLEEN!” he moaned in pain, as he rolled around on the floor. “STOP MOVING!” his opponent demanded, attempting to hit him with the attack. Surprisingly, he couldn’t land a single blow after Dinnerbone started rolling around. “HELP ME OUT!” Dinnerbone begged. Oh. So the guy who wanted to destroy my server was asking for help. I couldn’t help but feel there was some sort of irony here. “THAT’S NOT HOW YOU USE IRONY!” “QUIT SCREAMING!

Do you still have the tux you wore as Boudini?” “It’s in the loft at the cabin. Why?” “You’ll need it in order to pose as a server. Unless you’d rather be a male companion?” “No thanks.” An evil little part of me is dying to say he has more experience as a companion, given his time with Prudence, but I bat it down.

They strap you to a table, force your mouth open, insert Jennings gags and ratchet them wide as possible. Pliers remove teeth. Surgical scissors are inserted down your throat to server vocal cords. All without anesthesia.

HEART ACTION Plan a tea party to gather together some old or new friends. Even having just one person over for a cup of tea and good conversation will create a time of hospitality and connection. Make it simple so that you enjoy it and can focus on sharing your heart with your guests. A TEA PARTY HAS ITS OWN MANNERS Serving tea is a wonderful excuse for sharpening etiquette around the table. Mothers can use this time to teach their young daughters about the importance of learning and practicing good manners. • The server of teas and all liquids will serve from the right. The person being served will hold their cups in the left hand. You may adjust this if the person receiving is left-handed. • To prevent from getting lipstick on your teacup, blot your lipstick before you sit down at the serving table. • Scones and crumpets should be eaten in small bite-sized pieces. If butter, jam, or cream is used, add them to each piece as it is eaten. • Good manners will dictate proper conversation. The goodies are theatre, museums, fine arts, music, movies, literature, and travel. The baddies are politics, religion, aches and pains, deaths, and negative discussion. Keep the conversation upbeat. • A knife and fork are usually used with open-faced sandwiches and cakes with icing. • Milk or cream is always added after the tea is poured.

Over the last generation, journalism has slowly been swallowed. The ascendant media companies of our era don’t think of themselves as heirs to a great ink-stained tradition. Some prefer to call themselves technology firms. This redefinition isn’t just a bit of fashionable branding. Silicon Valley has infiltrated the profession, from both within and without. Over the past decade, journalism has come to depend unhealthily on Facebook and Google. The big tech companies supply journalism with an enormous percentage of its audience—and therefore a big chunk of revenue. This gives Silicon Valley influence over the entire profession, and it has made the most of its power. Dependence generates desperation—a mad, shameless chase to gain clicks through Facebook, a relentless effort to game Google’s algorithms. It leads media to ink terrible deals, which look like self-preserving necessities, but really just allow Facebook and Google to hold them even tighter. Media will grant Facebook the right to sell advertising or give Google permission to publish articles directly on its fast-loading server. What makes these deals so terrible is the capriciousness of the tech companies. They like to shift quickly in a radically different direction, which is great for their bottom line, but terrible for all the media companies dependent on the platforms. Facebook will decide that its users prefer video to words, or that its users prefer ideologically pleasing propaganda to hard news. When Facebook shifts direction like this or when Google tweaks its algorithm, they instantly crash Web traffic flowing to media, with all the rippling revenue ramifications that follow. Media know they should flee the grasp of Facebook, but dependence also breeds cowardice. The prisoner lies on the cot dreaming of escape plans that will never hatch. Dependence on the big tech companies is increasingly the plight of the worker and the entrepreneur. Drivers maintain erratic patterns of sleep because of Uber’s shifting whims. Companies that manufacture tchotchkes sold on Amazon watch their businesses collapse when Amazon’s algorithms detect the profitability of their item, leading the giant to manufacture the goods itself at a lower price. The problem isn’t just financial vulnerability. It’s the way in which the tech companies dictate the patterns of work, the way in which their influence can shift the ethos of an entire profession to suit their needs—lowering standards of quality, eroding ethical protections. I saw this up close during my time at the New Republic. I watched how dependence on the tech companies undermined the very integrity of journalism. At the very beginning of that chapter in my career, I never imagined that we would go down that path.

Ukamaka watched him and thought how much more subdued Catholic Masses were in America; how in Nigeria it would have been a vibrant green branch from a mango tree that the priest would dip in a bucket of holy water held by a hurrying, sweating Mass-server; how he would have stridden up and down, splashing and swirling, holy water raining down; how the people would have been drenched; and how, smiling and making the sign of the cross, they would have felt blessed.

For instance, consider the topology in Figure 33-6, with Router R4 on the right acting as NTP server and the other routers acting as clients. R4 has three IP addresses that the clients could put in their ntp server address commands. Now consider what happens when one interface on R4 fails, but only one. No matter which of the three interfaces fails, that IP address on that interface cannot be used to send and receive packets. In that case, for any NTP clients that had referred to that specific IP address There would likely still be a route to reach R4 itself. The NTP client would not be able to send packets to the configured address because that interface is down.

This dynamic is even stronger for digital goods, which can be produced almost for free. Once Amazon has formatted an e-book for sale, selling new copies of it doesn’t take any additional paper, ink, or labor—so it sells for a nearly infinite multiple of its marginal cost. As a result, the close relationship between marginal cost, price, and consumers’ willingness to pay has been weakened. In the case of services whose marginal cost is low enough that they can be free to consumers altogether, that relationship breaks down completely. Once Google has designed its search algorithms and built its server farms, providing a user with one additional search costs almost nothing.

I don’t want to give her up,” Victoria admits with a hollow laugh. “Pathetic, I know.” “Not pathetic.” She flags down a server for the check. “Just love.

You know who you should talk to,” I said. “Remember the night we went to Vampire’s Kiss, that server who tipped me off about the fairy blood by just a look and a thought.” Eric nodded. “I hate to pull him in any further. But I don’t see we have another choice. We have to do this with everything we’ve got, or we’re going down.” “Sometimes,” Eric said, “you astonish me.” Sometimes—and not always in a good way—I astonished myself.

as the kitchen servers set the artistically plated hot dog sections down at each place. They freaked out. I had given away thousands of dishes, and many, many (many) thousands of dollars’ worth of food by that point in my career, and yet I can confidently say that nobody had ever responded the way that table responded to that hot dog. In fact, before they left, each person at the table told me it was the highlight not only of the meal, but of their trip to New York. They’d be telling the story for the rest of their lives.

The insatiable need for more processing power -- ideally, located as close as possible to the user but, at the very least, in nearby indus­trial server farms -- invariably leads to a third option: decentralized computing. With so many powerful and often inactive devices in the homes and hands of consumers, near other homes and hands, it feels inevitable that we'd develop systems to share in their mostly idle pro­cessing power. "Culturally, at least, the idea of collectively shared but privately owned infrastructure is already well understood. Anyone who installs solar panels at their home can sell excess power to their local grid (and, indirectly, to their neighbor). Elon Musk touts a future in which your Tesla earns you rent as a self-driving car when you're not using it yourself -- better than just being parked in your garage for 99% of its life. "As early as the 1990s programs emerged for distributed computing using everyday consumer hardware. One of the most famous exam­ples is the University of California, Berkeley's SETl@HOME, wherein consumers would volunteer use of their home computers to power the search for alien life. Sweeney has highlighted that one of the items on his 'to-do list' for the first-person shooter Unreal Tournament 1, which shipped in 1998, was 'to enable game servers to talk to each other so we can just have an unbounded number of players in a single game session.' Nearly 20 years later, however, Sweeney admitted that goal 'seems to still be on our wish list.' "Although the technology to split GPUs and share non-data cen­ter CPUs is nascent, some believe that blockchains provide both the technological mechanism for decentralized computing as well as its economic model. The idea is that owners of underutilized CPUs and GPUs would be 'paid' in some cryptocurrency for the use of their processing capabilities. There might even be a live auction for access to these resources, either those with 'jobs' bidding for access or those with capacity bidding on jobs. "Could such a marketplace provide some of the massive amounts of processing capacity that will be required by the Metaverse? Imagine, as you navigate immersive spaces, your account continuously bidding out the necessary computing tasks to mobile devices held but unused by people near you, perhaps people walking down the street next to you, to render or animate the experiences you encounter. Later, when you’re not using your own devices, you would be earning tokens as they return the favor. Proponents of this crypto-exchange concept see it as an inevitable feature of all future microchips. Every computer, no matter how small, would be designed to be auctioning off any spare cycles at all times. Billions of dynamically arrayed processors will power the deep compute cycles of event the largest industrial customers and provide the ultimate and infinite computing mesh that enables the Metaverse.

Then I guess it’s my lucky night.” Rhett was persistent; I could give him that. And he was a nice guy. But all I could think about while I was sitting there was the promise I’d made to Rix, and the plan to let him down easily the girl posse had helped me concoct. The words formed on my tongue dozens of times, but I hadn’t been able to find the right moment to get them out. My conversational skills were decidedly subpar as the server brought food, which also coincided with Rhett’s phone receiving a barrage of text messages. Pulling it from his pocket, he frowned. “Something wrong?” I asked. He didn’t reply until after

But Rio begins, appropriately enough, with the title track which Le Bon Wrote as “an homage to New York, really - to America,” he said in a 2011 interview. As with many of his lyrics, however, inspiration first came from another place: a comely Birmingham restaurant server…”I took that home and put it together with all my wonderful feelings about being on tour in America. The song started off with a girl from Birmingham - but it became about the entire United States, from the mountains in the north down to the Rio Grande.

Dang, spiders like Slinger are scary things... I heard the Glitch spider’s feet drumming around inside its cobblestone coffin. It hissed again. I think I heard it clack its fangs desperately against the stone. What a terrible way to go, I thought. “We should move on, my lord,” Skonathan said. “We’ve made a good bit of noise. Others may come.” I turned to look at the other side of the crisscrossing tunnel. It was also a dead end. This area was all there was to secure in between the Sleeping City and the bottom tunnels. “This area is clear,” I said. “Let’s go, but be careful. There are five or six Glitch mobs down there, at least. I remember zombies, a skeleton—maybe more than one—and at least one spider. I can’t remember if there were any creepers...” “Let’s do it the same way,” UltimateSword5 said. “Let’s be quick and quiet, and handle them one or two at a time.” “Good idea, if it works,” I replied. “Now, down there, there’s a gravel column I made leading up. I’ll have to make some stairs...” We moved on down the tunnel. The trapped Glitch mobs struggled and made noises on the other side of their cobblestone prisons behind us. Eventually, we stood at the edge of the big hole leading down into the open cavern where I built my way out of darkness with gravel before. I was feeling more confident, but looking down at that hole, seeing the bedrock in the cavern floor below, a cold dread started filling my bones. Soon, we would hear the low, dark moaning of the crimson portal—a lot like a Nether portal, but even more evil, if that was possible... My mind began wondering what lay on the other side of that gateway to another world. Another server, a strange voice echoed in my head. Had I heard that somewhere before? Server?? Where’d that word come from? These mixed-up memories were so confusing sometimes... I shook my skull, and pulled out some cobblestone. Reaching out carefully, I quickly built a crude staircase leading down for us to use instead of messing around with the gravel. “You’re good at that,” UltimateSword5 said. “Like ... you were a Minecraftian once or something.” I laughed. We slowly and quietly stepped down into the terrible tunnels. As soon as I set my bony foot on the hard bedrock floor, I heard the hiss of another spider, then, I remembered the creature that tried to chase me up the gravel last time I was here. As I pinpointed the glowing crimson arachnid eyes coming at me from a dark corner of the cavern, a chill fluttered up my bones when I remember that I had dropped gravel on that spider in my escape. It had glitched. There was another spider around here somewhere... “Spider!” I snapped quietly. Ulti ran down the stairs and stood next to me. As the red-eyed arachnid on the other side of the cavern charged at me, its clawed feet tearing at the stone and bedrock floor, Skonathan leapt down to stand in front of me! I suddenly

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Bordio is the industry standard for project management software. Your current schedule, goals and workload are viewable on your phone, laptop or desktop to keep you organized no matter where you are. As an alternative to online-only solutions that often drag down company servers because of their high bandwidth needs, Bordio has partnered with Cutting Edge Technologies to provide a solution that can be used anywhere whether offline or wired.

You’re at the captain’s table, so to speak. The Berkeleys are here, as well as the big donors and some from the administration.” When Holly heard the name Berkeley, her heart sank. Just my luck, she fumed, can I never get my time in the sun without Ivy stealing all the limelight? As she sat down, she noticed she was seated directly opposite Ivy. Ivy was already enjoying the soup, and Holly looked at her with chagrin. She looked breathtakingly beautiful in a dark blue dress with large diamond drop earrings. As she looked up to her father to tell him how much she enjoyed her soup, Holly caught sight of her face. She had on the most flawless makeup, far more advanced than Holly’s attempt earlier. Next to Ivy, Holly felt like a grubby orphan who hadn’t seen a washcloth in years. “She even has on lip liner,” Holly said under her breath in a mixture of admiration and bitterness. “Holly, Holly. Earth to Holly. Holly, the server wants to know your drink order, baby. Please tell him.” She realized the server must have asked her a question, and she was so lost in thought about Ivy that she hadn’t heard. “Iced tea, please, light ice, thank you.” “Yes, ma’am.” Holly waited until the server left, and then whispered into William’s ear. “I feel so ugly. She’s so beautiful. This is the worst thing that could happen. Being seated opposite her, and so now you’ll be admiring her perfection all dinner long. Just kill me now,” Holly finished with a sigh. “Where’s Ivy?” “She’s right across from me, silly!” “Where? I don’t see her?” “She’s over . . .” Holly broke off and looked into William’s eyes. His eyes told her everything she needed to know. They were warm and loving, and she knew he was trying to let her know that he only had eyes for her. “I don’t care about Ivy. Not one microscopic millimeter. It’s you I love. So, please try to enjoy yourself and forget about her. It’s a big night here, and I have a lot to do with the donors later. Please don’t make me distracted and worried about you and your jealousy of her. I am yours, and that’s the end of it.” She gave him a loving smile of thanks and decided to eliminate Ivy from her thoughts. She turned to her left and was delighted to find Heather sitting next to her.

Burger and French fries?” Darling asks. The excited uptick in her voice is unmistakable. “Ummm…” The server holds a pencil over a notepad, unsure of what to write. “French…fries?” “Matchsticks,” I tell the girl. “Right. Of course.” She scribbles that down. “And a meat sandwich.” I turn to Darling. “What do you like on your burgers?” “Lettuce?” I can’t help but laugh. “We don’t put leaves on food here.” She grumbles. “Pickles?” “That we do have.” “Ketchup?” “Tomato syrup,” I translate to the server. She nods and continues scribbling. “Tomato syrup?” Darling screws up her mouth, aghast. “What in the hell is that?” “It’s sweet like your ketchup. Just trust me.” “Fine.” She looks up at the server. “A meat sandwich please with pickles and tomato syrup.

Security expert Jay Beale, currently Managing Partner, CFO, and Chairman of InGuardians Inc, explores this same topic (and comes to the same conclusion) in his paper “‘Security Through Obscurity’ Ain’t What They Think It Is.” Jay states that obscurity isn’t always bad, it’s just bad when it’s your only defense. He goes on to give an example: Suppose you have a web application serving sensitive internal company data. If your entire defense of this application consists of hiding it by running it on a nonstandard port (maybe port 8000 instead of 80), then you’re going to get hacked. Someone will run a port scanner against this server, find the application, and steal all your confidential data. But assuming you do take proper steps to secure the site, locking it down with strong authentication and SSL, then running it on a nonstandard port certainly wouldn’t hurt anything and might raise the bar a little bit.

Mona rushed through the shower and selected her best dress, a slinky black wraparound number that she ordered on a whim, online. She piled her hair into a messy up do and lined her eyes in black liner with grey eye shadow for a smoky effect. Berry lip stick, dangly silver earrings and a spritz of perfume completed the look. Just as she was slipping on a pair of strappy heels, her cell phone buzzed. It was her Aunt Bee calling. “Darling! The BOGO sale is a great success. Alana says you almost brought the Frugalicious server down!” “I did!” “Blackberry ginger jam is a knock out!” “Well, it may have been knocked off too.” “Whatdya mean?” Aunt Bee asked. “Lacey MacInroy got hold of my recipes, and I understand she’s preparing my jam for the As You Slice It gala reception tonight.” “Why that little rat!” Aunt Bee said. “Are you going to the reception?” Mona asked. “No way! Alexander has never honored, not one of the Coupon Clipper’s requests for a sale. Are you going?” Aunt Bee asked. “Yup. On my way now. Wish me luck,” and as Mona hung up, she heard Aunt Bee squeak out, “Luck with what?” Mona admired her reflection in the mirror and declared herself ready for action. Grabbing her car keys and purse, she nearly stumbled, racing down the front steps. Driving into town, she felt a feeling she had not experienced in a long time, bravery. This new-found liberation from caring about what anyone thought about her was freeing. She felt like her old self once more, that girl she used to be the

Jack’s secret is not just to reward people for their profit contribution in the “great game of business.” It’s to put real numbers right in workers’ faces so they make better decisions every minute, every day, for every customer. I would go one step further, and maybe Jack already has. I would give employees a minor share in the overall company, but I would also then use software to measure each individual’s or team’s contributions after fair overhead allocations and direct costs. This would mean the back-line “servers” have fair revenue recognition of their efforts on behalf of the front-line “browsers” who actually serve the end customers. Is this not possible in a light-speed world of software and business metrics? We need more real business leaders and visionaries like Jack Stack, not BS Wall Street leverage artists or old-line corporate managers who merely streamline their top-down management systems while their workers wait for their unfunded retirement and death. And we need real educators, like Neil deGrasse Tyson, who can make science understandable to everyday people. Most of all, we need people to love what they do so much that they won’t even think of retiring at age 63 or 65 or even 75. They’re so productive and happy that they don’t worry about a retirement that doesn’t make sense to them anymore, though it’s there if they have health challenges. They’re too busy satisfying their customers and creating new businesses to contemplate life without that fulfillment. They’re so focused on what they do that they’re like the champion basketball player who’s totally “in state” and one with his process. They’re certainly not bored or waiting to retire and do nothing!

Brian showed up, impeccably dressed, as Liza led them to the table by the window. "Hello," he said. "I'm Brian, and I'll be your server tonight." "Brian?" Cal said. "Mr. Morrisey," Brian said, glaring at him. "Don't let the consumers get you down, Brian," Liza said, putting her hand on his arm. "Remember, you're better than they are." "Yes, Liza," Brian said, adoration oozing from his pores. "Oh, God," Cal said. "You have my permission to be rude to Mr. Morrisey," Liza told Brian. "Good," Brian said, and slapped Cal on the back of the head with the menu, making Di laugh again.

Other implications of AWS were not immediately apparent. One was that AWS would drive down the cost of launching a new company—to almost zero. Before AWS came along, when you started a tech company you needed to buy expensive servers, storage systems, routers, and database software.

I had hundreds of meetings with clients and developed table, chair, and server designs that addressed their needs. The more clients I worked for, the more designs I developed. The more designs I had, the better the chance that the next buyers would see something they liked. Feedback loop in action.

So, Justo’s not being disingenuous when he says he identifies each piece of fish with the name and reputation of his chef. That—at that level of fine dining—is The System, where every server, every cook has to look at every little detail as having the potential to bring down the temple. Everything—absolutely everything—must be right. Always.

There is the “Great Firewall,” which blocks access to tens of thousands of websites the Chinese government doesn’t want citizens to see. The “Golden Shield” is an online surveillance system that uses keywords and other tools to shut down attempts to access content that the state considers politically sensitive. There is an ever expanding list of words and phrases that trigger denial messages online. More recently, China has moved on offense by introducing the “Great Cannon,” which can alter content accessed online and attack websites that the state considers dangerous to China’s security via a “dedicated denial of service” attack that can overwhelm servers to knock them offline.

By 2008, storm clouds were gathering over Microsoft. PC shipments, the financial lifeblood of Microsoft, had leveled off. Meanwhile sales of Apple and Google smartphones and tablets were on the rise, producing growing revenues from search and online advertising that Microsoft hadn’t matched. Meanwhile, Amazon had quietly launched Amazon Web Services (AWS), establishing itself for years to come as a leader in the lucrative, rapidly growing cloud services business. The logic behind the advent of the cloud was simple and compelling. The PC Revolution of the 1980s, led by Microsoft, Intel, Apple, and others, had made computing accessible to homes and offices around the world. The 1990s had ushered in the client/server era to meet the needs of millions of users who wanted to share data over networks rather than on floppy disks. But the cost of maintaining servers in an ever-growing sea of data—and the advent of businesses like Amazon, Office 365, Google, and Facebook—simply outpaced the ability for servers to keep up. The emergence of cloud services fundamentally shifted the economics of computing. It standardized and pooled computing resources and automated maintenance tasks once done manually. It allowed for elastic scaling up or down on a self-service, pay-as-you-go basis. Cloud providers invested in enormous data ​centers around the world and then rented them out at a lower cost per user. This was the Cloud Revolution. Amazon was one of the first to cash in with AWS. They figured out early on that the same cloud infrastructure they used to sell books, movies, and other retail items could be rented, like a time-share, to other businesses and startups at a much lower price than it would take for each company to build its own cloud. By June 2008, Amazon already had 180,000 developers building applications and services for their cloud platform. Microsoft did not yet have a commercially viable cloud platform. All of this spelled trouble for Microsoft. Even before the Great Recession of 2008, our stock had begun a downward slide. In a long-planned move, Bill Gates left the company that year to focus on the Bill & Melinda Gates Foundation. But others were leaving, too. Among them, Kevin Johnson, president of the Windows and online services business, announced he would leave to become CEO of Juniper Networks. In their letter to shareholders that year, Bill and Steve Ballmer noted that Ray Ozzie, creator of Lotus Notes, had been named the company’s new Chief Software Architect (Bill’s old title), reflecting the fact that a new generation of leaders was stepping up in areas like online advertising and search. There was no mention of the cloud in that year’s shareholder letter, but, to his credit, Steve had a game plan and a wider view of the playing field.

In a tiny company like mine, it’s up to the owner to invent the way the company operates and to design the systems that keep track of what is happening. Fortunately, I find this to be an interesting challenge. If I had wanted to build only furniture, I could have kept myself very busy, but the company would not have grown. Without a rational way to handle information, we would have descended into permanent chaos. Thinking about information is different from ordinary work. The challenge is to find good ways, using data, to describe what’s happening in the real world. It’s aligning the description of the company with the activities of the company. My job as boss is to monitor both of these and to continually modify the description to fit the reality. My employees can’t do it—they each work on their piece of the process. I’m the only one who sees everything. I decide what to keep track of, and how to do it. I have two information systems. First, there’s my subjective impressions of the state of the shop, the mood of the workers, the eagerness of the customers, drawn from my observations and conversations. The second is objective, actual data that lives in separate fiefdoms: the accounting system, in QuickBooks; the contract and productions system, in FileMaker; e-mails and customer folders sit on our server; AdWords data lives in the cloud. So do our shared Google Docs spreadsheets, which act as supplementary databases. There are also a bunch of Excel sheets, dating back to 1997, when I first computerized (twelve years after starting the company). None of these subsystems talk to one another. Information passes between them via the people who use it. I’m the only person in the company who knows how it all fits together.

She leaned forward. "Hey, can I change our destination?" The driver met her eyes in the mirror. "Sure, but you have to do it in the app." "I can't tell you? You know, verbally?" He shook his head. "Well, sure, you can tell me, verbally, or in sign language, or on a piece of parchment carried by a pigeon, but for me to alter my course, you also have to change it in the app." He shrugged, his eyes back on the road. "Despite the fact we're a scant two feet apart, our relationship requires the intermediation of a computer system housed in a server farm neither of us will ever see. Thus technology further separates us, eroding our trust in one another and leading our species down a path to a future where we only know one another on a screen and can only talk to one another in characters, and where ideas are owned by companies run by algorithms." Nina gazed at the back of his head for a moment. "So... on the app then?" "Yup.