Ritz Carlton Quotes

Dorms?" Amy heard Natalie call from behind her. "You're joking, right?" "Don't worry," Hamilton said as he raced ahead, carrying both his and Natalie's suitcases. "Madison doesn't sleepwalk anymore." "Bring that back!" Natalie shouted as she ran after him. "I'm going to stay at the Ritz-Carlton!" "Is that where they make the crackers?" Madison asked. "I'm coming, too!

Normally I'd have given up by now, but he was so cute I decided that he was entitled to be difficult. I mean, I may get distracted sometimes, but I always saved a special space at the back of my mind for Sean, like the Presidential Suit at Ritz Carlton. Throughout the first two years of high school, I let him stay there in peace, undisturbed by my meaningless flings which came and went in the hotel lobby.

Money itself isn’t evil, but the love of it is the root of all kinds of evil. So these things helped me to stay grounded. I began realizing that people on yachts weren’t happier than people in rowboats. Bentleys break down just like Nissans. You can get a great night’s sleep at a Hampton Inn just like at a Ritz-Carlton. And flying in first class won’t get you to your destination any faster than riding in coach.

Seasons or Ritz-Carlton hotel. So Johnson sent his first five store managers through the Ritz-Carlton training

they’d ever enjoyed. Almost everyone mentioned some nice experience at a Four Seasons or Ritz-Carlton hotel.

I may have a potty mouth, but I do not get caught in illicit sexual encounters in Marriotts, for fuck’s sake. I guess I could be open to a Ritz-Carlton or a Four Seasons, but a Marriott, no fucking way! Yet here I am. And there’s nowhere else I’d rather be. What spell has this boy cast on me? I

Tender poached egg. Creamy mashed potatoes. And the thick layer of hot, melted cheese! Those are all incredibly delicious, but what takes the cake is the roux! It's been made in a VICHYSSOISE style!" VICHYSSOISE Boiled potatoes, onions, leeks and other ingredients are pureed with cream and soup stock to make this potage. It's often served chilled. Its creation is generally credited to Louis Diat, a French chef at the Ritz Carlton in New York, who first put it on the hotel's menu in 1917. "Amazing! It looks like a thick, heavy dish that would sit in the stomach like lead, but it's so easy to eat!" "The noodles! It's the udon noodles, along with the coriander powder, that makes it feel so much lighter! Coriander is known for its fresh, almost citrusy scent and its mildly spicy bite. It goes exceptionally well with the cumin kneaded into the noodles, each spice working to heighten the other's fragrance. AAAH! It's immensely satisfying!" "I have also included dill, vichyssoise's traditional topping. Dry roasting the dill seeds together with the cumin seeds made a spice mix that gave a strong aroma to the roux." "Hm! Fat noodles in a thick, creamy roux. Eating them is much the same experience as having dipping noodles. What an amazing concept to arrive at from a century-old French soup recipe!

To me, Chicago was the bar in the twelfth-floor lobby of the Ritz-Carlton, where I drank strawberry daiquiris—sophisticated!—with my visiting parents and with girls I was trying to impress. It was the elegant shops at the new, fancy Water Tower Place. My favorite Chicago spots were primarily restaurants. Dianna’s Opaa, in Greektown on South Halsted Street, with its lanky, serpent-like owner, Petros Kogiones, performing his host duties that were as important as the food—on the nights he wasn’t there, you felt cheated—sliding back his sheet of long black hair to greet his female customers with an overly familiar kiss and their dates with a disarming, arms-flung-wide cry of “cousin!” then conducting his odd 9 p.m. ceremonies, calling up all the engaged couples to be officially blessed by Famous Petros in the name of God, the Greek Orthodox Church, and Dianna’s Opaa! We’d all cheer and raise our juice glasses of Roditis high. Or

Here’s how the Ritz looks at touchpoints, as written in the company’s credo: “The Ritz-Carlton experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our guests.

FastMed sends employees to study customer service at a Ritz Carlton training center. Receptionists and others learn to look the patient in the eye and say their name three times while calling up their records and arranging their care. The service resembles the Genius Bar at the Apple Store, which is precisely the point: Health care should figure out how to provide service and convenience like the rest of the economy.

Malcolm Baldrige National Quality Award evaluation process,

Horst Schulze, cofounder and past president of The Ritz-Carlton Hotel Company, shares the origin of the Motto: “I started in the hotel business when I was 14 years old as a busboy. When my mother took me to the hotel to work for the first time, she said, ’We could never go to this hotel. This is only for important people. For important, fine people. So you’re lucky. Behave yourself. Wash your hands.’ She was a typical mother. I went to the hotel and the general manager talked to my mother and me for 15 minutes and told us we could never be like the guests who came to his hotel. ’So don’t ever get jealous. This is for Ladies and Gentlemen—very important people.’ “By the time I started working in the restaurant, I knew the guests were very important. But a few months later I realized that the maître d’ I watched every day was just as important because every guest was proud when he talked to them. Why? Because he was a first-class professional. He was somebody special—because of the excellence he created for the guests. So when I went to hotel school about a year and a half later, the teacher asked me to write a story describing what I felt about the business. And I wrote about the maître d’ at my hotel. I titled it, ’Ladies and Gentlemen Serving Ladies and Gentlemen.’ I wrote we could be excellent like he was. . .absolute excellence. When you walked into a room, you knew he was there. In any moment all of us who serve can be Ladies and Gentlemen, just like the guests. I think it’s a powerful thing that shouldn’t be missed by the wonderful people in this industry. They should understand that.

Everly, what exactly are you working on?” he asks as we head out. The party is being held in the Ritz-Carlton ballroom, so it’s a short walk to the party. Sawyer clasps my hand in his, this thumb rubbing over the back of my hand as we stroll. “Getting Gabe and Sandra together,” I respond, matter-of-factly. He tilts his head in my direction. “Gabe and… Sandra?” “Yeah, obviously. Why do you keep repeating everything I’m saying? Gabe and Sandra. It’s so obvious.” “My assistant and my Finance VP are not a thing, Everly.” “Yet.” I shake my head. “You are really short-sighted for an almost-billionaire.” “And you’re a human resources nightmare.” We’re on the elevator and he rubs a hand over his jaw and closes his eyes. “Wait, Gabe is your head of finance? I really had him pegged for a tech nerd.” “Because that matters right now?” He opens his eyes, looking bewildered. “Oh, he’s like one of the bosses! This just gets yummier and yummier.” I bounce on my toes and clap my hands in delight.

Representative Kenneth Hardgrave lay in bed in the presidential suite of the luxurious Pasadena Ritz-Carlton Hotel smoking a cigarette. He was glad Ronald Stevens had talked him out of attending the show. Sex was much more satisfying than listening to some fanatic talk about the end of the world. His wife rolled over to get some sleep. The bed she was in, however, was twenty-two hundred miles away in Washington, while the woman in Hardgrave's bed snuggled lazily up beside him. Visions of bracelets and sugarplums danced through her head.

We drove till we found a hotel. We only passed a billion of them, but Mr. Fancy pants had to have the best, so we drove out-of-the-way to the Ritz Carlton.

I had always thought that a lost soul referred to the soul’s destination, not its condition. But it’s the condition that is the real problem. If a car no longer works, it doesn’t matter much whether it ends up in a junkyard or the valet parking section of the Ritz-Carlton. We are not lost because we are going to wind up in the wrong place. We are going to wind up in the wrong place because we are lost.

Disney’s mission isn’t to build theme parks. It’s to “create happiness.” The Ritz-Carlton isn’t in the business of providing beds for heads, but it’s in the business of fulfilling the expressed and unexpressed wishes of their guests. Starbucks isn’t in the business of coffee as much as it’s in the business to inspire and nurture the human spirit.

is time to become more frugal. Frugal doesn't mean that you can't have fun anymore. It simply means staying at the Comfort Inn instead of the Ritz Carlton and buying the used car, not the brand new one.

The sprawling Ritz-Carlton Hotel in Riyadh, the capital of Saudi Arabia, was originally built for royal guests. It was converted into a grand commercial hostelry in 2011. In October 2017, it became the venue for a thirty-five-hundred-person futuristic investment conference, populated by leading financial and business figures from both Saudi Arabia and around the world,

over two hundred people—members of the royal family, business and government leaders, present and former cabinet ministers—were arrested, charged with corruption, and detained in that very same Ritz-Carlton, now transformed into a prison. Some of the detainees only the week before had been shaking hands with the foreign visitors at the investment conference

While the Duff Gordons drank champagne at the Ritz that Thursday night, Margaret Brown was still on the Carpathia, helping out with the steerage passengers. Immigration and health officials had come on board to spare the Titanic’s third-class survivors the customary hiatus at Ellis Island, but it was after eleven o’clock before the first of them began to leave the ship. Still wearing the black velvet suit she had donned after the collision, “Queen Margaret,” as some in first class had dubbed her, worked to organize the disembarkation of the steerage women and help with their travel arrangements. The Countess of Rothes was doing likewise, and one passenger of particular concern for her was Rhoda Abbott, who was unable to walk due to her ordeal in Collapsible A. Although Rhoda assured the countess and Margaret Brown that she would be looked after by the Salvation Army, she was transferred by ambulance to New York Hospital at Noëlle’s expense and later to a hotel room that Mrs. Brown arranged for her. The small, slim countess eventually walked down the gangway and into the arms of her husband Norman, the Earl of Rothes, and before long, she, too, was in a suite at the Ritz-Carlton. But Margaret Brown remained on the ship, where she improvised beds in the lounge for the remaining steerage women and spent the night with them. The next day her brother, who had come from Denver to greet her, came on board and told Margaret that her ailing grandson—the reason she had come home on the Titanic—was recovering well. This encouraged her to stay in New York, where she set up headquarters for the Titanic Survivors’ Committee in her suite at the Ritz-Carlton.

Jack Ma, a former English teacher who would found Internet sensation Alibaba, was on the hunt for angel investors. Jack and I met at the Ritz-Carlton’s coffee shop in Hong Kong and he laughed at my request for a business plan. “Goldman Sachs is offering me five million dollars on the basis of an idea,” he declared. “Why do I need to give you a business plan when we’re just talking three million dollars.

No, she didn’t say that. She couldn’t have said that because she has no idea I’m in San Diego. According to my mother, I’m in the Ritz-Carlton in Los Angeles and we told Maggie’s mother that we were heading out to some botanical garden for the day. Not once, did the words San or Diego exit either of our mouths.

I lay in my bed in the darkness, my hard cock in my hand, and remembered my hour of forbidden delights with Ella at the Ritz-Carlton.

The SCCC wasted no time making its presence felt. Within hours of its creation, General al-Howairini efficiently conducted a wide-scale series of detentions unprecedented in Saudi history. Those taken to Riyadh’s five-star Ritz Carlton Hotel included eleven princes, four serving ministers, dozens of former ministers, deputy ministers, and prominent businessmen.

One often overlooked aspect of the Ritz Carlton detentions was land reform, a topic more often associated with Egypt than Saudi Arabia. Because of high land prices, not construction costs, urban housing in Saudi Arabia is very expensive. In the United States the value of residential real estate is roughly 25 percent land and 75 percent the actual building. In Saudi Arabia, these ratios are reversed,

according to the Steele dossier, the Kremlin was actively cultivating Trump—an on-off process that had seemingly begun back in 1987 and resumed, the dossier said, around 2008. The FSB would have known of Trump’s arrival and Ritz-Carlton stay.

Try the 10/5 rule that the Ritz-Carlton trains its staff to follow: when employees walk within ten feet of someone, they make eye contact and smile. If they walk within five feet, they say hello.

We believe a Ritz-Carlton style “Say This While Avoiding This” language guide optimizes customer satisfaction in most businesses and helps bind staff members into a team. But if it strikes you as too prescriptive (or too much work) to develop scripted phrases and specific word choices for your employees, at least consider developing a brief “Negative Lexicon.” A Negative Lexicon is just a list of crucial Thou Shalt Nots.