Quality Training Quotes

And your doubt can become a good quality if you train it. It must become knowing, it must become criticism. Ask it, whenever it wants to spoil something for you, why something is ugly, demand proofs from it, test it, and you will find it perhaps bewildered and embarrased, perhaps also protesting. But don't give in, insist on arguments, and act in this way, attentive and persistent, every single time, and the day will come when, instead of being a destroyer, it will become one of your best workers--perhaps the most intelligent of all the ones that are building your life.

A statue isn't built from the ground up -- it's chiseled out of a block of marble -- and I often wonder if we aren't likewise shaped by the qualities we lack, outlined by the empty space where the marble used to be. I'll be sitting on a train. I'll be lying awake in bed. I'll be watching a movie; I'll be laughing. And then, all of a sudden, I'll be struck with the paralyzing truth: It's not what we do that makes us who are. It's what we don't do that defines us.

Employees learn about the importance of consistency and quality control through their training program.

A familiar ache fills my chest. I have felt this way before. On a larger scale, to a more intense degree, of course, but I remember the quality of the pain. You don’t forget it.

Every time we witness an injustice and do not act, we train our character to be passive in its presence and thereby eventually lose all ability to defend ourselves and those we love. In a modern economy it is impossible to seal oneself off from injustice. If we have brains or courage, then we are blessed and called on not to frit these qualities away, standing agape at the ideas of others, winning pissing contests, improving the efficiencies of the neocorporate state, or immersing ourselves in obscuranta, but rather to prove the vigor of our talents against the strongest opponents of love we can find. If we can only live once, then let it be a daring adventure that draws on all our powers. Let it be with similar types whos hearts and heads we may be proud of. Let our grandchildren delight to find the start of our stories in their ears but the endings all around in their wandering eyes. The whole universe or the structure that perceives it is a worthy opponent, but try as I may I can not escape the sound of suffering. Perhaps as an old man I will take great comfort in pottering around in a lab and gently talking to students in the summer evening and will accept suffering with insouciance. But not now; men in their prime, if they have convictions are tasked to act on them.

Obtaining a certificate in nursing assistant trains students to provide quality care to residents in nursing homes.

Some people are content in the midst of deprivation and danger, while others are miserable despite having all the luck in the world. This is not to say that external circumstances do not matter. But it is your mind, rather than circumstances themselves, that determines the quality of your life. Your mind is the basis of everything you experience and of every contribution you make to the lives of others. Given this fact, it makes sense to train it.

To become what one is, one must not have the faintest notion of what one is... The whole surface of consciousness - for consciousness -is- a surface - must be kept clear of all great imperatives. Beware even of every great word, every great pose! So many dangers that the instinct comes too soon to "understand itself" --. Meanwhile, the organizing idea that is destined to rule keeps growing deep down - it begins to command, slowly it leads us back from side roads and wrong roads; it prepares single qualities and fitnesses that will one day prove to be indispensable as a means toward a whole - one by one, it trains all subservient capacities before giving any hint of the dominant task, "goal," "aim," or "meaning.

Running and meditation are very personal activities. Therefore they are lonely. This loneliness is one of their best qualities because it strengthens our incentive to motivate ourselves.

I like the word ‘gumption’ because it’s so homely and so forlorn and so out of style it looks as if it needs a friend and isn’t likely to reject anyone who comes along. I like it also because it describes exactly what happens to someone who connects with Quality. He gets filled with gumption. “A person filled with gumption doesn’t sit around dissipating and stewing about things. He’s at the front of the train of his own awareness, watching to see what’s up the track and meeting it when it comes. That’s gumption. If you’re going to repair a motorcycle, an adequate supply of gumption is the first and most important tool. If you haven’t got that you might as well gather up all the other tools and put them away, because they won’t do you any good.

but I remember the quality of the pain. You don’t forget it.

Cathy's a nice person, in a forceful sort of way. She makes you notice her niceness. Her niceness is writ large, it is her defining quality and she needs it acknowledged, often, daily almost, which can be tiring.

We’re in luck. This place looks like it’s terraformed. There must be sensors for checking the air quality outside.” “There are,” she agrees. “But the electrical surge fried them. We don’t need them, though. It’s safe.” “Glad you’re so sure, Miss LaRoux,” I retort before I can stop myself. “I think I’d rather an instrument told me so. Not that I don’t trust your extensive training.” Her eyes narrow, and if looks could kill, then toxic atmospheres would be the least of my problems.

I have also come to understand that although some people are naturally happier than others, their happiness is still vulnerable and incomplete, and that achieving durable happiness as a way of being is a skill. It requires sustained effort in training the mind and developing a set of human qualities, such as inner peace, mindfulness, and altruistic love.

Profitability. Growth. Quality. Exceeding customer expectations. These are not examples of values. These are examples of corporate strategies being sold to you as values.

Well, you're lucky. Because love is something you can learn. Love is something you can practice. It's something you can choose to get good at. And here's how you do it. Appreciate your person. That's it. Well—first be sure to choose a good person. But we're all good people here. Choose a good, imperfect person who leaves the cap off the toothpaste, and puts the toilet paper roll on upside down, and loads the dishwasher like a ferret on steroids—and then appreciate the hell out of that person. Train yourself to see their best, most delightful, most charming qualities. Focus on everything they're getting right. Be grateful—all the time—and laugh the rest off. And that goes for kids, too, by the way—and pets, and waiters, and even our own selves. There it is. The whole trick to life. Be aggressively, loudly, unapologetically grateful.

When u practice something with conscious mind n then continue practicing the same even with sub-conscious mind, You Master it..

Cathy's a nice person, in a forceful sort of way. She makes you notice her kindness. Her niceness is writ large, it is her defining quality and she needs it acknowledged.

Being Mindful of our Feelings we will get Delighted. The Quality of Life is in proportion of our Capacity to Get Delighted and this is within our Capacity to Pay Attention. Be Aware of Synchronicity among All and Alert to the presence of Divine in All.

Choose a good, imperfect person who leaves the cap off the toothpaste, and puts the toilet paper roll on upside down, and loads the dishwasher like a ferret on steroids—and then appreciate the hell out of that person. Train yourself to see their best, most delightful, most charming qualities. Focus on everything they’re getting right. Be grateful—all the time—and laugh the rest off.

Dogs possess a quality that's rare among humans--the ability to make you feel valued just by being you--and it was something of a miracle to me to be on the receiving end of all that acceptance. The dog didn't care what I looked like, or what I did for a living, or what a train wreck of a life I'd led before I got her, or what we did from day to day. She just wanted to be with me, and that awareness gave me a singular sensation of delight. I kept her in a crate at night until she was housebroken, and in the mornings I'd let her up onto the bed with me. She'd writhe with joy at that. She'd wag her tail and squirm all over me, lick my neck and face and eyes and ears, get her paws all tangled in my braid, and I'd just lie there, and I'd feel those oceans of loss from my past ebbing back, ebbing away, and I'd hear myself laugh out loud.

The willingness to undertake such action cannot be based on certainties, but on those possibilities glimpsed in a reading of history different from the customary painful recounting of human cruelties. In such a reading we can find not only war but resistance to war, not only injustice but rebellion against injustice, not only selfishness but self-sacrifice, not only silence in the fact of tyranny but defiance, not only callousness but compassion. Human beings show a broad spectrum of qualities, but it is the worst of these that are usually emphasized, and the result, too often, is to dishearten us, diminish our spirit. And yet, historically, that spirit refuses to surrender.

Henry's recollections of the past, in contrast to Proust, are done while in movement. He may remember his first wife while making love to a whore, or he may remember his very first love while walking the streets, traveling to see a friend; and life does not stop while he remembers. Analysis in movement. No static vivisection. Henry's daily and continuous flow of life, his sexual activity, his talks with everyone, his cafe life, his conversations with people in the street, which I once considered an interruption to writing, I now believe to be a quality which distinguishes him from other writers. He never writes in cold blood: he is always writing in white heat. It is what I do with the journal, carrying it everywhere, writing on cafe tables while waiting for a friend, on the train, on the bus, in waiting rooms at the station, while my hair is washed, at the Sorbonne when the lectures get tedious, on journeys, trips, almost while people are talking. It is while cooking, gardening, walking, or love-making that I remember my childhood, and not while reading Freud's 'Preface to a Little Girl's Journal.

Music expresses feeling, that is to say, gives shape and habitation to feeling, not in space but in time. To the extent that music has a history that is more than a history of its formal evolution, our feelings must have a history too. Perhaps certain qualities of feeling that found expression in music can be recorded by being notated on paper, have become so remote that we can no longer inhabit them as feelings, can get a grasp of them only after long training in the history and philosophy of music, the philosophical history of music, the history of music as a history of the feeling soul.

I’ve come to believe that genius is an exceedingly common human quality, probably natural to most of us. I didn’t want to accept that notion — far from it: my own training in two elite universities taught me that intelligence and talent distributed themselves economically over a bell curve and that human destiny, because of those mathematical, seemingly irrefutable scientific facts, was as rigorously determined as John Calvin contended.

Her voice was trained, supple as leather, precise as a knife thrower's blade. Singing or talking, it had the same graceful quality, and an accent I thought at first was English, but then realized was the old-fashioned American of a thirties movie, a person who could get away with saying 'grand.' Too classic, they told her when she went out on auditions. It didn't mean old. It meant too beautiful for the times, when anything that lasted longer than six months was considered passe. I loved to listen to her sing, or tell me stories about her childhood in suburban Connecticut, it sounded like heaven.

According to the Gita, these are the higher values and qualities: fearlessness, purity of mind, gratitude, service and charity, acceptance, performing sacrifice, deep study, austerity, straightforwardness, nonviolence, truthfulness, absence of anger, renunciation, perspective, restraint from fault finding, compassion toward all living beings, satisfaction, gentleness/kindness, integrity, determination.

Mary Lou wore the ring faithfully. She studied the coy girls the ones who pretended not to get the dirty joke that made Mary Lou stifle a laugh. The ones who practiced the shy downward glance who pretended giggly outrage when a boy made a suggestive remark who waited to be seen and never made the first move. The ones who called other girls sluts and judged with ease. The good girls. Occasionally from the school bus windows she would see other wild girls on the edges of cornfields running without shoes hair unkempt. Their short skirts rode up flashing warning lights of flesh: backs of knees the curve of a calf a smooth plain of thigh. Sometimes it was just a girl waiting for a bus but in her eyes Mary Lou recognized the feral quality. That was a girl who wanted to race trains under a full moon a girl who liked the feel of silk stockings against her skin the whisper promise of a boy's neck under her lips who did not wait for life to choose her but wished to do the choosing herself. It made Mary Lou ache with everything she held back.

Encounters between people, it often seems to me, are like trains passing at breakneck speed in the night. We cast fleeting looks at the passengers sitting behind dull glass in dim light, who disappear from our field of vision almost before we perceive them. Was it really a man and a woman who flashed past like phantoms, who came out of nothing into the empty dark, without meaning or purpose? Did they know each other? Did they talk? Laugh? Cry? People will say: That's how it is when strangers pass one another in rain and wind and there might be something in the comparison. But we sit opposite people for longer, we eat and work together, lie next to each other, live under the same roof. Where is the haste? Yet everything that gives the illusion of permanence, familiarity, and intimate knowledge: isn't it a deception invented to reassure, with which we try to conceal and ward off the flickering, disturbing haste because it could be impossible to live with all the time. Isn't every exchange of looks between people like the ghostly brief meeting of eyes between travellers passing one another, intoxicated by the inhuman speed and the shock of air pressure that makes everything shudder and clatter? Don't our looks bounce off others, as in the hasty encounter of the night, and leave us with nothing but conjectures, slivers of thoughts and imagined qualities? Isn't it true that it's not people who meet, but rather the shadows cast by their imaginations?

Experience," which is just a euphemism for heartache and heartbreak, failed love and false promises, for every time you told yourself This is the real thing and Finally I've found my way home only to end up lost in a muck or lying across rickety train tracks, praying for deliverance and not knowing if that would mean getting run over or being spared; "experience," which is a neutral word that most people know only means something good on a resume, a term that in the rest of life is more like a criminal rap sheet full of mishaps that cannot be expunged, this indelible quality made more frightening because there are no authorities keeping track, no one is forcing you to remember these things, it is all your own fault, it is only you who cannot forget; "experience," which is supposed to be the playground and peep show and life-size labyrinth of adolescence, which can, when it occurs at the right time in life...if it is delivered in moderate and judicious measure...make you a more capable lover and friend, spouse and partner.

...I displayed, or usually displayed, all those traits deemed essential to job readiness: punctuality, cleanliness, cheerfulness, obedience. These are the qualities that welfare-to-work job-training programs often seek to inculcate, though I suspect that most welfare recipients already possess them, or would if their child care and transportation problems were solved.

He had been educated in no habits of application and concentration. The system which had addressed him in exactly the same manner as it had addressed hundreds of other boys, all varying in character and capacity, had enabled him to dash through his tasks, always with fair credit and often with distinction, but in a fitful, dazzling way that had confirmed his reliance on those very qualities in himself which it had been most desirable to direct and train. They were good qualities, without which no high place can be meritoriously won, but like fire and water, though excellent servants, they were very bad masters. If they had been under Richard’s direction, they would have been his friends; but Richard being under their direction, they became his enemies.

Like other kinds of intelligence, the storyteller's is partly natural, partly trained. It is composed of several qualities, most of which, in normal people, are signs of either immaturity or incivility: wit (a tendency to make irreverent connections); obstinacy and a tendency toward churlishness (a refusal to believe what all sensible people know is true); childishness (an apparent lack of mental focus and serious life purpose, a fondness for daydreaming and telling pointless lies, a lack of proper respect, mischievousness, an unseemly propensity for crying over nothing); a marked tendency toward oral or anal fixation or both (the oral manifested by excessive eating, drinking, smoking, and chattering; the anal by nervous cleanliness and neatness coupled with a weird fascination with dirty jokes); remarkable powers of eidetic recall, or visual memory (a usual feature of early adolescence and mental retardation); a strange admixture of shameless playfulness and embarrassing earnestness, the latter often heightened by irrationally intense feelings for or against religion; patience like a cat's; a criminal streak of cunning; psychological instability; recklessness, impulsiveness, and improvidence; and finally, an inexplicable and incurable addiction to stories, written or oral, bad or good.

Some problems are imaginary and not real.

How one treats another one, determines success.

Conflicts are expensive.

Actions undertaken in anger, only result in pain, sorrow, and regret.

Change is constant.

Time well-spent is life well-lived.

Leaders prioritize what they want.

Compromise makes relationships survive.

Sometimes, changing circumstances also changes relationships.

Relationships are built on trust.

Good times don’t last and bad times don’t stay forever.

I believe that this is a practical world and that I can count only on what I earn. Therefore, I believe in work, hard work. I believe in education, which gives me the knowledge to work wisely and trains my mind and my hands to work skillfully. I believe in honesty and truthfulness, without which I cannot win the respect and confidence of my fellow men. I believe in a sound mind, in a sound body and a spirit that is not afraid, and in clean sports that develop these qualities. I believe in obedience to law because it protects the rights of all. I believe in the human touch, which cultivates sympathy with my fellow men and mutual helpfulness and brings happiness for all. I believe in my Country, because it is a land of freedom and because it is my own home, and that I can best serve that country by "doing justly, loving mercy, and walking humbly with my God." And because Auburn men and women believe in these things, I believe in Auburn and love it.

When our brains constantly scan for and focus on the positive, we profit from three of the most important tools available to us: happiness, gratitude, and optimism. The role happiness plays should be obvious—the more you pick up on the positive around you, the better you’ll feel—and we’ve already seen the advantages to performance that brings. The second mechanism at work here is gratitude, because the more opportunities for positivity we see, the more grateful we become. Psychologist Robert Emmons, who has spent nearly his entire career studying gratitude, has found that few things in life are as integral to our well-being.11 Countless other studies have shown that consistently grateful people are more energetic, emotionally intelligent, forgiving, and less likely to be depressed, anxious, or lonely. And it’s not that people are only grateful because they are happier, either; gratitude has proven to be a significant cause of positive outcomes. When researchers pick random volunteers and train them to be more grateful over a period of a few weeks, they become happier and more optimistic, feel more socially connected, enjoy better quality sleep, and even experience fewer headaches than control groups.

Know what your people are like and what makes them tick, because your people are your most important resource. Develop a full profile of each person’s values, abilities, and skills. These qualities are the real drivers of behavior, so knowing them in detail will tell you which jobs a person can and cannot do well, which ones they should avoid, and how the person should be trained.

Why would she do that? Jason loves her, I can see it, they’re happy. I can’t believe she would do that to him, he doesn’t deserve that. I feel a real sense of disappointment, I feel as though I have been cheated. A familiar ache fills my chest. I have felt this way before. On a larger scale, to a more intense degree, of course, but I remember the quality of the pain. You don’t forget it.

She stood out among so many because she, naturally, did not submit to any training, to any use, or to any purpose. All of us had submitted and that submission had—through trials, failures, successes—reduced us. Only Lila, nothing and no one seemed to reduce her. Rather, even if over the years she became as stupid and intractable as anyone, the qualities that we had attributed to her would remain intact, maybe they would be magnified. Even when we hated her we ended by respecting her and fearing her.

Often times it isn't the quality of your candidates, it's the quality of your interview.

Expectation levels set can be directly correlated to the quality of the training provided.

I appreciate the fact that you have one redeeming quality, Jack, but that is all it is. Just a hint of redemption with six years of disappointment. No matter what you do,, it will never make up for what happened between us. I will never trust you. I will never again be comfortable around you. I will never look at you or think of you without considering the destruction you have train wrecked through my life. I wish you the very best in your future, because without you in my life I think I might finally have a future. And as angry as I am with what you have put me through, I am so very glad that we are now at this moment. This moment means I can move on the bigger and better things without you constantly weighing on my shoulders. I will never again turn a corner in New York terrified that I will run into you and even more terrified that I won't. I can go into any coffee shop I want. I can hope for love again. A love that will be more than anything you ever attempted to give me. Because the love I am looking for will be reciprocted one hundred and ten percent. There will never be another someone to distract our affections, because YOU will not be in the picture. *****So, as sad as this day is for me, as I am losing a part of myself with the loss of you, it is really just the beginning for me. It is like cutting off the spoiled part to get the juicy center. So, I would appreciate it this time, if you did not try and contact me. Because, as I'm sure you know, I deserve much better. I want everything this time around, and I deserve it!*****

Our nation declared a war on people trapped in racially segregated ghettos—just at the moment their economies had collapsed—rather than providing community investment, quality education, and job training when work disappeared. Of course those communities are suffering from serious crime and dysfunction today. Did we expect otherwise? Did we think that, miraculously, they would thrive?

Air and earth form an anthill traversed, level upon level, by roads live with traffic. Air trains, ground trains, underground trains, people mailed through tubes special-delivery, and chains of cars race along horizontally, while express elevators pump masses of people vertically from one traffic level to another; at the junctions, people leap from one vehicle to the next, instantly sucked in and snatched away by the rhythm of it, which makes a syncope, a pause, a little gap of twenty seconds during which a word might be hastily exchanged with someone else. Questions and answers synchronize like meshing gears; everyone has only certain fixed tasks.

If you’re going to build a strong culture, it’s paramount to make diversity one of your core values. This is what separates Bridgewater’s strong culture from a cult: The commitment is to promoting dissent. In hiring, instead of using similarity to gauge cultural fit, Bridgewater assesses cultural contribution.* Dalio wants people who will think independently and enrich the culture. By holding them accountable for dissenting, Dalio has fundamentally altered the way people make decisions. In a cult, core values are dogma. At Bridgewater, employees are expected to challenge the principles themselves. During training, when employees learn the principles, they’re constantly asked: Do you agree? “We have these standards that are stress tested over time, and you have to either operate by them or disagree with them and fight for better ones,” explains Zack Wieder, who works with Dalio on codifying the principles. Rather than deferring to the people with the greatest seniority or status, as was the case at Polaroid, decisions at Bridgewater are based on quality. The goal is to create an idea meritocracy, where the best ideas win. To get the best ideas on the table in the first place, you need radical transparency. Later, I’m going to challenge some of Dalio’s principles, but first I want to explain the weapons he has used to wage a war on groupthink.

I became aware that there is no accessible high quality training that is freely available, free of dogmatic styles, agendas or commercial interest. Magical training that is heavily tied to profits, fashions, and group politics cannot flourish properly, nor can an individual fully grow in such an environment. True magical development is dying under the weight of heavy commercialization and group factions: it is time to look at a different way of ensuring that the integrity of magic continues for future generations.

Companies then turn vice into virtue by bragging about how much they spend on training. But since when is spending a measure of quality results? Do people boast, “I’m in great shape—I spent $500 on my gym membership this month?” The presence of a huge training budget is not evidence that you’re investing in your people. It’s evidence that you failed to hire the right people to begin with.

There are problems with the wombat," Nathan Schick said. "I was interested in wombats in '29. I went up to your zoo in Sydney and looked at the wombat. The fellow said you could train them but God, Herbie, no offence... Lee-Anne... but the wombat is not star quality.

In the modern culture of speed, we seem to not do anything fully. We are half watching television and half using the computer; we are driving while talking on the phone; we have a hard time having even one conversation; when we sit down to eat, we are reading a newspaper and watching television, and even when we watch television, we are flipping through channels. This quality of speed gives life a superficial feeling: we never experience anything fully. We engage ourselves in these activities in order to live a full life, but being speedy

You are loved by your Father in Heaven, of whose divine nature you have partaken. And He desires that His Holy Spirit will be near you wherever you go if you will invite it and cultivate it. There is something of divinity within each of you. You have such tremendous potential with that quality as a part of your inherited nature. Every one of you was endowed by your Father in Heaven with a tremendous capacity to do good in the world. Train your minds and your hands that you may be equipped to serve well in the society of which you are a part. Cultivate the art of being kind, of being thoughtful, of being helpful. Refine within you the quality of mercy which comes as a part of the divine attributes you have inherited. Some of you may feel that you are not as attractive and and glamorous as you would like to be. Rise above any such feelings, cultivate the light you have within you, and it will shine through as a radiant expression that will be seen by others. You need never feel inferior. You need never feel that you were born without talents or without opportunities to give them expression. Cultivate whatever talents you have, and they will grow and refine and become an expression of your true self appreciated by others.

At this point, it is important to bear in mind that the Jesuits were the intellectuals of the Catholic world. Trained in classical rhetoric and techniques of disputation, Jesuits had learned the Americans’ languages primarily so as to be able to argue with them, to persuade them of the superiority of the Christian faith. Yet they regularly found themselves startled and impressed by the quality of the counterarguments they had to contend with.

Being an American boy is a setup. We train boys to believe that the way to become a man is to objectify and conquer women, value wealth and power above all, and suppress any emotions other than competitiveness and rage. Then we are stunned when our boys become exactly what we have trained them to be. Our boys cannot follow our directions, but they are cheating and dying and killing as they try to. Everything that makes a boy human is a “real man’s” dirty secret. Our men are caged, too. The parts of themselves they must hide to fit into those cages are the slices of their humanity that our culture has labeled ‘feminine’—traits like mercy, tenderness, softness, quietness, kindness, humility, uncertainty, empathy, connection. We tell them, ‘Don’t be these things, because these are feminine things to be. Be anything but feminine.’ The problem is that the parts of themselves that our boys have been banished from are not feminine traits; they are human traits. There is no such thing as a feminine quality, because there is no such thing as masculinity or femininity. ‘Femininity’ is just a set of human characteristics a culture pours into a bucket and slaps with the label ‘feminine.’ Gender is not wild, it’s prescribed.

Science is possible only where situations repeat themselves, or where you have some control over them, and where do you have more repetition and control than in the army? A cube would not be a cube if it were not just as rectangular at nine o'clock as at seven. The same kind of rules work for keeping the planets in orbit as in ballistics. We'd have no way of understanding or judging anything if things flitted past us only once. Anything that has to be valid and have a name must be repeatable, it must be represented by many specimens, and if you had never seen the moon before, you'd think it was a flashlight.Incidentally, the reason God is such an embarrassment to science is that he was seen only once, at the Creation, before there were any trained observers around.

Choose a good, imperfect person who leaves the cap off the toothpaste, and puts the toilet paper roll on upside down, and loads the dishwasher like a ferret on steroids—and then appreciate the hell out of that person. Train yourself to see their best, most delightful, most charming qualities. Focus on everything they’re getting right. Be grateful—all the time—and laugh the rest off.” My dad smiled at us, and then put a hand back on his walker. “And that goes for kids, too, by the way—and pets, and waiters, and even our own selves,” he said. “There it is. The whole trick to life. Be aggressively, loudly, unapologetically grateful.

I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt to “buy” a new culture of improved productivity, quality, morale, and customer service with strong speeches, smile training, and external interventions, or through mergers, acquisitions, and friendly or unfriendly takeovers. But they ignore the low-trust climate produced by such manipulations. When these methods don’t work, they look for other Personality Ethic techniques that will—all the time ignoring and violating the natural principles and processes on which a high-trust culture is based.

...each day I sit down in purposeful concentration to write in a notebook, some sentences on a buried truth, an unnamed reality, things that happened but are denied. It is hard to describe the stillness it takes, the difficulty of this act. It requires an almost perfect concentration which I am trying to learn and there is no way to learn it that is spelled out anywhere or so I can understand it but I have a sense that it's completely simply, on the order of being able to sit still and keep your mind dead center in you without apology or fear. I squirm after some time but it ain't boredom, it's fear of what's possible, how much you can know if you can be quiet enough and simple enough. I move around, my mind wanders, I lose the ability to take words and roll them through my brain, move with them into their interiors, feel their colors, touch what's under them, where they come from long ago and way back. I get frightened seeing what's in my own mind if words get put to it. There's a light there, it's bright, it's wide, it could make you blind if you look direct into it and so I turn away, afraid; I get frightened and I run and the only way to run is to abandon the process altogether or compromise it beyond recognition. I think about Celine sitting with his shit, for instance; I don't know why he didn't run, he should've. It's a quality you have to have of being near mad and at the same time so quiet in your heart that you could pass for a spiritual warrior; you could probably break things with the power in your mind. You got to be able to stand it, because it's a powerful and disturbing light, not something easy and kind, it comes through your head to make its way onto the page and you get fucking scared so your mind runs away, it wanders, it gets distracted, it buckles, it deserts, it takes a Goddamn freight train if it can find one, it wants calming agents and sporifics, and you mask that you are betraying the brightest and the best light you will ever see, you are betraying the mind that can be host to it... ...Your mind does stupid tricks to mask that you are betraying something of grave importance. It wanders so you won't notice that you are deserting your own life, abandoning it to triviality and garbage, how you are too fucking afraid to use your own brain for what it's for, which is to be a host to the light, to use it, to focus it; let it shine and carry the burden of what is illuminated, everything buried there; the light's scarier than anything it shows, the pure, direct experience of it in you as if your mind ain't the vegetable thing it's generally conceived to be or the nightmare thing you know it to be but a capacity you barely imagined, real; overwhelming and real, pushing you out to the edge of ecstasy and knowing and then do you fall or do you jump or do you fly?

Over recent years, [there's been] a strong tendency to require assessment of children and teachers so that [teachers] have to teach to tests and the test determines what happens to the child, and what happens to the teacher...that's guaranteed to destroy any meaningful educational process: it means the teacher cannot be creative, imaginative, pay attention to individual students' needs, that a student can't pursue things [...] and the teacher's future depends on it as well as the students'...the people who are sitting in the offices, the bureaucrats designing this - they're not evil people, but they're working within a system of ideology and doctrines, which turns what they're doing into something extremely harmful [...] the assessment itself is completely artificial; it's not ranking teachers in accordance with their ability to help develop children who reach their potential, explore their creative interests and so on [...] you're getting some kind of a 'rank,' but it's a 'rank' that's mostly meaningless, and the very ranking itself is harmful. It's turning us into individuals who devote our lives to achieving a rank, not into doing things that are valuable and important. It's highly destructive...in, say, elementary education, you're training kids this way [...] I can see it with my own children: when my own kids were in elementary school (at what's called a good school, a good-quality suburban school), by the time they were in third grade, they were dividing up their friends into 'dumb' and 'smart.' You had 'dumb' if you were lower-tracked, and 'smart' if you were upper-tracked [...] it's just extremely harmful and has nothing to do with education. Education is developing your own potential and creativity. Maybe you're not going to do well in school, and you'll do great in art; that's fine. It's another way to live a fulfilling and wonderful life, and one that's significant for other people as well as yourself. The whole idea is wrong in itself; it's creating something that's called 'economic man': the 'economic man' is somebody who rationally calculates how to improve his/her own status, and status means (basically) wealth. So you rationally calculate what kind of choices you should make to increase your wealth - don't pay attention to anything else - or maybe maximize the amount of goods you have. What kind of a human being is that? All of these mechanisms like testing, assessing, evaluating, measuring...they force people to develop those characteristics. The ones who don't do it are considered, maybe, 'behavioral problems' or some other deviance [...] these ideas and concepts have consequences. And it's not just that they're ideas, there are huge industries devoted to trying to instill them...the public relations industry, advertising, marketing, and so on. It's a huge industry, and it's a propaganda industry. It's a propaganda industry designed to create a certain type of human being: the one who can maximize consumption and can disregard his actions on others.

Someone said that living life is like playing a violin solo in public and learning to play the instrument as we go along. This saying describes the experience very well, but no one should worry about that. We are in this world for exactly that purpose—to learn. While we are learning we do not expect to produce a perfect work. On this plane we are all students, and what matters is that each year we shall find the quality of our workmanship definitely better. People are sometimes depressed because their lives do not present a simple, logical, harmonious unfoldment, because their histories seem to be full of inconsistencies, repetitions, dead ends. This, however, is only to be expected during the learning period. Your life has not been rehearsed. It is an adventure, and a discovery, and a training, and it is the final goal that matters.

Samuel said that Tom was quavering over greatness, trying to decide whether he could take the cold responsibility. Samuel knew his son’s quality and felt the potential of violence, and it frightened him, for Samuel had no violence—even when he hit Adam Trask with his fist he had no violence. And the books that came into the house, some of them secretly—well, Samuel rode lightly on top of a book and he balanced happily among ideas the way a man rides white rapids in a canoe. But Tom got into a book, crawled and groveled between the covers, tunneled like a mole among the thoughts, and came up with the book all over his face and hands. Violence and shyness—Tom’s loins needed women and at the same time he did not think himself worthy of a woman. For long periods he would welter in a howling celibacy, and then he would take a train to San Francisco and roll and wallow in women, and then he would come silently back to the ranch, feeling weak and unfulfilled and unworthy, and he would punish himself with work, would plow and plant unprofitable land, would cut tough oakwood until his back was breaking and his arms were weary rags.

Children inherit the qualities of the parents, no less than their physical features. Environment does play an important part, but the original capital on which a child starts in life is inherited from its ancestors. I have also seen children successfully surmounting the effects of an evil inheritance. That is due to purity being an inherent attribute of the soul. Polak and I had often very heated discussions about the desirability or otherwise of giving the children an English education. It has always been my conviction that Indian parents who train their children to think and talk in English from their infancy betray their children and their country. They deprive them of the spiritual and social heritage of the nation, and render them to that extent unfit for the service of the country. Having these convictions, I made a point of always talking to my children in Gujarati. Polak never liked this. He thought I was spoiling their future. He contended, with all the vigour and love at his command, that, if children were to learn a universal language like English from their infancy, they would easily gain considerable advantage over others in the race of life. He failed to convince me. I do not now remember whether I convinced him of the correctness of my attitude, or whether he gave me up as too obstinate. This happened about twenty years ago, and my convictions have only deepened with experience. Though my sons have suffered for want of full literary education, the knowledge of the mother-tongue that they naturally acquired has been all to their and the country’s good, inasmuch as they do not appear the foreigners they would otherwise have appeared. They naturally became bilingual, speaking and writing English with fair ease, because of daily contact with a large circle of English friends, and because of their stay in a country where English was the chief language spoken.

The universities, the colleges, the schools, should not only teach political science—it is such a stupid idea to teach political science! Teach political science but also teach political art, because science is of no use; you have to teach practical politics. And those professors in the universities should prepare politicians, give them certain qualities. Then the people who are ruling now all over the world will be nowhere at all. Then you will find rulers well trained, cultured, knowing the art and the science of politics, and always ready to go to the professors, to the scholars. And slowly it may be possible that they can approach the highest level of meritocracy: the intuitive people. If this is possible, then we will have, for the first time, something that is really human—giving dignity to humanity, integrity to individuals. For the first time you will have some real democracy in the world. What exists now as democracy is not democracy—it is mobocracy.

And are we not worthy?” she asked, rolling the end of one ceramic chopstick back and forth between the thumb and index finger of her right hand. “Are our lives devoid of merit? Are we not generous to our friends, kind to strangers, skilled in our areas of expertise, reliable with rent, gentle with children, quick to phone an ambulance when we see a man hit by a car, thoughtful in word and deed? Do we not have worth enough? Are we not already perfect? Perfectly ourselves? Perfect in being who we are?” “I have no one to measure that quality against.” “Do you believe in God?” “No.” “Do you have eyes, judgement?” “And I see the world, but I have no one else’s eyes to measure my own vision against.” “Of course you do. You have the words of friends and strangers. You have discourse and reason. You have critical thought, which may be trained to the highest degree. In short, you do not need the world to tell you what to be. Especially if the world tells you that you are never good enough.

child is father to the man," and with such training, whatever may be his natural disposition, it cannot well be otherwise than that, on arriving at maturity, the sufferings and miseries of the slave will be looked upon with entire indifference. The influence of the iniquitous system necessarily fosters an unfeeling and cruel spirit, even in the bosoms of those who, among, their equals, are regarded as humane and generous.         Young Master Epps possessed some noble qualities, yet no process of reasoning could lead him to comprehend, that in the eye of the Almighty there is no distinction of color. He looked upon the black man simply as an animal, differing in no respect from any other animal, save in the gift of speech and the possession of somewhat higher instincts, and, therefore, the more valuable. To work like his father's mules— to be whipped and kicked and scourged through life— to address the white man with hat in hand, and eyes bent servilely on the earth, in his mind, was the natural and proper destiny of the slave. Brought up with such ideas—in the notion that we stand without the pale of humanity—no wonder the oppressors of my people are a pitiless and unrelenting race.

Back in SEAL training, I loved when people froze up and quit. I felt it elevated me in some way, but that was ego-driven immaturity and poor leadership. These days, I consider my business to make everyone better, no matter the job or situation. During my interview with the North Peace Smokejumpers, I was asked to describe my best quality. "If you hire me," I said, "everyone in my class will graduate. [...]

I wiped my eyes on my sleeve and jumped when I turned and found Ren’s brother standing behind me as a man. Ren got up, alert, and watched him carefully, suspicious of Kishan’s every move. Ren’s tail twitched back and forth, and a deep grumble issued from his chest. Kishan look down at Ren, who had crept even closer to keep an eye on him, and then looked back at me. He reached out his hand, and when I placed mine in it, he lifted it to his lips and kissed it, then bowed deeply with great aplomb. “May I ask your name?” “My name is Kelsey. Kelsey hayes.” “Kelsey. Well, I, for one, appreciate all the efforts you have made on our behalf. I apologize if I frightened you earlier. I am,” he smiled, “out of practice in conversing with young ladies. These gifts you will be offering to Durga. Would you kindly tell me more about them?” Ren growled unhappily. I nodded. “Is Kishan your given name?” “My full name is actually Sohan Kishan Rajaram, but you can call me Kishan if you like.” He smiled a dazzling white smile, which was even more brilliant due to the contrast with his dark skin. He offered an arm. “Would you please sit and talk with me, Kelsey?” There was something very charming about Kishan. I surprised myself by finding I immediately trusted and liked him. He had a quality similar to his brother. Like Ren, he had the ability to set a person completely at ease. Maybe it was their diplomatic training. Maybe it was how their mother raised them. Whatever it was made me respond positively. I smiled at him. “I’d love to.” He tucked my arm under his and walked with me over to the fire. Ren growled again, and Kishan shot a smirk in his direction. I noticed him wince when he sat, so I offered him some aspirin. “Shouldn’t we be getting you two to a doctor? I really think you might need stitches and Ren-“ “Thank you, but no. You don’t need to worry about our minor pains.” “I wouldn’t exactly call your wounds minor, Kishan.” “The curse helps us to heal quickly. You’ll see. We’ll both recover swiftly enough on our own. Still, it was nice to have such a lovely young woman tending to my injuries.” Ren stood in front of us and looked like he was a tiger suffering from apoplexy. I admonished, “Ren, be civil.” Kishan smiled widely and waited for me to get comfortable. Then he scooted closer to me and rested his arm on the log behind my shoulders. Ren stepped right between us, nudged his brother roughly aside with his furry head, creating a wider space, and maneuvered his body into the middle. He dropped heavily to the ground and rested his head in my lap. Kishan frowned, but I started talking, sharing the story of what Ren and I had been through. I told him about meeting Ren at the circus and about how he tricked me to get me to India. I talked about Phet, the Cave of Kanheri, and finding the prophecy, and I told him that we were on our way to Hampi. As I lost myself in our story, I stroked Ren’s head. He shut his eyes and purred, and then he fell asleep. I talked for almost an hour, barely registering Kishan’s raised eyebrow and thoughtful expression as he watched the two of us together. I didn’t even notice when he’d changed back into a tiger.

Strive to do small things well. Be a doer and a self-starter—aggressiveness and initiative are two most admired qualities in a leader—but you must also put your feet up and think. Strive for self-improvement through constant self-evaluation. Never be satisfied. Ask of any project, How can it be done better? Don’t overinspect or oversupervise. Allow your leaders to make mistakes in training, so they can profit from the errors and not make them in combat. Keep the troops informed; telling them “what, how, and why” builds their confidence. The harder the training, the more troops will brag. Enthusiasm, fairness, and moral and physical courage—four of the most important aspects of leadership. Showmanship—a vital technique of leadership. The ability to speak and write well—two essential tools of leadership. There is a salient difference between profanity and obscenity; while a leader employs profanity (tempered with discretion), he never uses obscenities. Have consideration for others. Yelling detracts from your dignity; take men aside to counsel them. Understand and use judgment; know when to stop fighting for something you believe is right. Discuss and argue your point of view until a decision is made, and then support the decision wholeheartedly. Stay ahead of your boss.

The problem is that much of what we have learned is harmful to our system because it was learned in childhood, when immediate dependence on others distorted our real needs. Long-standing habitual action feels right. Training a body to be perfect in all the possible forms and configurations of its members changes not only the strength and flexibility of the skeleton and muscles, but makes a profound and beneficial change in the self-image and quality of the direction of the self.

If your mind is truly, profoundly stuck, then you may be much better off than when it was loaded with ideas. The solution to the problem often at first seems unimportant or undesirable, but the state of stuckness allows it, in time, to assumes its true importance. It seemed small because our previous rigid evaluation which led to the stuckness made it small. But now consider the fact that no matter how hard you try to hang on to it, this stuckness is bound to disappear. Your mind will naturally and freely move toward a solution. Unless you are a real master at staying stuckk you can't prevent this. The fear of stuckness is needless because the longer you stay stuck the more you see the Quality-reality that gets you unstuck every time. What's really been getting you stuck is the running from the stuckness through the cars of your train of knowledge looking for a solution that is out in front of the train. Stuckness shouldn't be avoided. It's the psychic predecessor of all real understanding.

The train swung around the curve, the engine puffing with short, heavy blasts, and they passed smoothly from sight that way, with that quality about them of shabby and timeless patience, of static serenity: that blending of childlike and ready incompetence and paradoxical reliability that tends and protects them it loves out of all reason and robs them steadily and evades responsibility and obligations by means too barefaced to be called subterfuge even and is taken in theft or evasion with only that frank and spontaneous admiration for the victor which a gentleman feels for anyone who beats him in a fair contest, and withal a fond and unflagging tolerance for whitefolk's vagaries like that of a grandparent for unpredictable and troublesome children, which I had forgotten.

Kate Walker´s attitude is characteristic of contemporary feminists' determination not to reject femininity but to empty the term of its negative connotations, to reclaim and refashion the category: "I have never worried that embroidery's association with femininity, sweetness, passivity and obedience may subvert my work's feminist intention. Femininity and sweetness are part of women's strength. Passivity and obedience, moreover, are the very opposites of the qualities necessary to make a sustained effort in needlework. What's required are physical and mental skills, fine aesthetic judgement in colour, texture and composition; patient during long training: and assertive individuality of design (and consequence disobedience of aesthetic convention). Quiet strength need not be mistaken for useless vulnerability".

As we will see from these pages man is mostly innocent, really potentially good, even naturally noble; and as we will stress, society is responsible, largely, for shaping people, for giving them opportunities for unfolding more freely and more unafraid. But this unfolding is confused and complicated by man’s basic animal fears: by his deep and indelible anxieties about his own impotence and death, and his fear of being overwhelmed and sucked up into the world and into others. All this gives his life a quality of drivenness, of underlying desperation, an obsession with the meaning of it and with his own significance as a creature. And this is what drives him to try to make his mark on the world, to try to twist it and turn it to his own designs, to bury over the rumbling anxieties; and this usually means that he tries to twist and turn others, make his mark on them, use them to justify his own problematic life. As Rank put it so bluntly: Man creates “out of freedom a prison.” This means everyman, in any society, from the most “primitive” to the most “civilized,” no matter what the child training programs or economic system.

The death of her father and mother and the rich acres of land that had come down to her had set a train of suitors on her heels. For two years she saw suitors almost every evening. Except two they were all alike. They talked to her of passion and there was a strained eager quality in their voices and in their eyes when they looked at her. The two who were different were much unlike each other. One of them, a slender young man with white hands, the son of a jeweler in Winesburg, talked continually of virginity. When he was with her he was never off the subject. The other, a black-haired boy with large ears, said nothing at all but always managed to get her into the darkness, where he began to kiss her. For a time the tall dark girl thought she would marry the jeweler's son. For hours she sat in silence listening as he talked to her and then she began to be afraid of something. Beneath his talk of virginity she began to think there was a lust greater than in all the others. At times it seemed to her that as he talked he was holding her body in his hands. She imagined him turning it slowly about in the white hands and staring at it. At night she dreamed that he had bitten into her body and that his jaws were dripping. She had the dream three times, then she became in the family way to the one who said nothing at all but who in the moment of his passion actually did bite her shoulder so that for days the marks of his teeth showed.

Once my father told me: When a Jew prays, he is asking God a question that has no end. Darkness fell. Rain fell. I never asked: What question? And now it's too late. Because I lost you, Tateh. One day, in the spring of 1938, on a rainy day that gave way to a break in the clouds, I lost you. You'd gone out to collect specimens for a theory you were hatching about rainfall, instinct, and butterflies. And then you were gone. We found you lying under a tree, your face splashed with mud. We knew you were free then, unbound by disappointing results. And we buried you in the cemetery where your father was buried, and his father, under the shade of the chestnut tree. Three years later, I lost Mameh. The last time I saw her she was wearing her yellow apron. She was stuffing things in a suitcase, the house was a wreck. She told me to go into the woods. She'd packed me food, and told me to wear my coat, even though it was July. "Go," she said. I was too old to listen, but like a child I listened. She told me she'd follow the next day. We chose a spot we both knew in the woods. The giant walnut tree you used to like, Tateh, because you said it had human qualities. I didn't bother to say goodbye. I chose to believe what was easier. I waited. But. She never came. Since then I've lived with the guilt of understanding too late that she thought she would have been a burden to me. I lost Fitzy. He was studying in Vilna, Tateh—someone who knew someone told me he'd last been seen on a train. I lost Sari and Hanna to the dogs. I lost Herschel to the rain. I lost Josef to a crack in time. I lost the sound of laughter. I lost a pair of shoes, I'd taken them off to sleep, the shoes Herschel gave me, and when I woke they were gone, I walked barefoot for days and then I broke down and stole someone else's. I lost the only woman I ever wanted to love. I lost years. I lost books. I lost the house where I was born. And I lost Isaac. So who is to say that somewhere along the way, without my knowing it, I didn't also lose my mind?

In every interview I’m asked what’s the most important quality a novelist has to have. It’s pretty obvious: talent. Now matter how much enthusiasm and effort you put into writing, if you totally lack literary talent you can forget about being a novelist. This is more of a prerequisite than a necessary quality. If you don’t have any fuel, even the best car won’t run.The problem with talent, though, is that in most cases the person involved can’t control its amount or quality. You might find the amount isn’t enough and you want to increase it, or you might try to be frugal and make it last longer, but in neither case do things work out that easily. Talent has a mind of its own and wells up when it wants to, and once it dries up, that’s it. Of course, certain poets and rock singers whose genius went out in a blaze of glory—people like Schubert and Mozart, whose dramatic early deaths turned them into legends—have a certain appeal, but for the vast majority of us this isn’t the model we follow. If I’m asked what the next most important quality is for a novelist, that’s easy too: focus—the ability to concentrate all your limited talents on whatever’s critical at the moment. Without that you can’t accomplish anything of value, while, if you can focus effectively, you’ll be able to compensate for an erratic talent or even a shortage of it. I generally concentrate on work for three or four hours every morning. I sit at my desk and focus totally on what I’m writing. I don’t see anything else, I don’t think about anything else. … After focus, the next most important thing for a novelist is, hands down, endurance. If you concentrate on writing three or four hours a day and feel tired after a week of this, you’re not going to be able to write a long work. What’s needed of the writer of fiction—at least one who hopes to write a novel—is the energy to focus every day for half a year, or a year, or two years. … Fortunately, these two disciplines—focus and endurance—are different from talent, since they can be acquired and sharpened through training. You’ll naturally learn both concentration and endurance when you sit down every day at your desk and train yourself to focus on one point. This is a lot like the training of muscles I wrote of a moment ago. You have to continually transmit the object of your focus to your entire body, and make sure it thoroughly assimilates the information necessary for you to write every single day and concentrate on the work at hand. And gradually you’ll expand the limits of what you’re able to do. Almost imperceptibly you’ll make the bar rise. This involves the same process as jogging every day to strengthen your muscles and develop a runner’s physique. Add a stimulus and keep it up. And repeat. Patience is a must in this process, but I guarantee results will come. In private correspondence the great mystery writer Raymond Chandler once confessed that even if he didn’t write anything, he made sure he sat down at his desk every single day and concentrated. I understand the purpose behind his doing this. This is the way Chandler gave himself the physical stamina a professional writer needs, quietly strengthening his willpower. This sort of daily training was indispensable to him. … Most of what I know about writing I’ve learned through running every day. These are practical, physical lessons. How much can I push myself? How much rest is appropriate—and how much is too much? How far can I take something and still keep it decent and consistent? When does it become narrow-minded and inflexible? How much should I be aware of the world outside, and how much should I focus on my inner world? To what extent should I be confident in my abilities, and when should I start doubting myself? I know that if I hadn’t become a long-distance runner when I became a novelist, my work would have been vastly different. How different? Hard to say. But something would definitely have been different.

In this chapter I will describe the effects of the data deluge on all members of society generally and how it erodes the confidence, judgment, and decisiveness of leaders in particular. Then I will show the paradoxical side of the data deluge. Despite its anxiety-provoking effects, the proliferation of data also has an addictive quality. Leaders, healers, and parents “imbibe” data as a way of dealing with their own chronic anxiety. The pursuit of data, in almost any field, has come to resemble a form of substance abuse, accompanied by all the usual problems of addiction: self-doubt, denial, temptation, relapse, and withdrawal. Leadership training programs thus wind up in the codependent position of enablers, with publishers often in the role of “suppliers.” What does it take to get parents, healers, and managers, when they hear of the latest quick-fix fad that has just been published, to “just say no”?

It is due, however, to my mistress to say of her, that she did not adopt this course of treatment immediately. She at first lacked the depravity indispensable to shutting me up in mental darkness. It was at least necessary for her to have some training in the exercise of irresponsible power, to make her equal to the task of treating me as though I were a brute. My mistress was, as I have said, a kind and tender-hearted woman; and in the simplicity of her soul she commenced, when I first went to live with her, to treat me as she supposed one human being ought to treat another. In entering upon the duties of a slaveholder, she did not seem to perceive that I sustained to her the relation of a mere chattel, and that for her to treat me as a human being was not only wrong, but dangerously so. Slavery proved as injurious to her as it did to me. When I went there, she was a pious, warm, and tender-hearted woman. There was no sorrow or suffering for which she had not a tear. She had bread for the hungry, clothes for the naked, and comfort for every mourner that came within her reach. Slavery soon proved its ability to divest her of these heavenly qualities. Under its influence, the tender heart became stone, and the lamblike disposition gave way to one of tiger-like fierceness.

In Tibet, we have a traditional image, the windhorse, which represents a balanced relationship between the wind and the mind. The horse represents wind and movement. On its saddle rides a precious jewel. That jewel is our mind. A jewel is a stone that is clear and reflects light. There is a solid, earthly element to it. You can pick it up in your hand, and at the same time you can see through it. These qualities represent the mind: it is both tangible and translucent. The mind is capable of the highest wisdom. It can experience love and compassion, as well as anger. It can understand history, philosophy, and mathematics—and also remember what’s on the grocery list. The mind is truly like a wish-fulfilling jewel. With an untrained mind, the thought process is said to be like a wild and blind horse: erratic and out of control. We experience the mind as moving all the time—suddenly darting off, thinking about one thing and another, being happy, being sad. If we haven’t trained our mind, the wild horse takes us wherever it wants to go. It’s not carrying a jewel on its back—it’s carrying an impaired rider. The horse itself is crazy, so it is quite a bizarre scene. By observing our own mind in meditation, we can see this dynamic at work. Especially in the beginning stages of meditation, we find it extremely challenging to control our mind. Even if we wish to control it, we have very little power to do so, like the infirm rider. We want to focus on the breathing, but the mind keeps darting off unexpectedly. That is the wild horse. The process of meditation is taming the horse so that it is in our control, while making the mind an expert rider.

In view of the possibility of finding meaning in suffering, life's meaning is an unconditional one, at least potentially. That unconditional meaning, however, is paralleled by the unconditional value of each and every person. It is that which warrants the indelible quality of the dignity of man. Just as life remains potentially meaningful under any conditions, even those which are most miserable, so too does the value of each and every person stay with him or her, and it does so because it is based on the values that he or she has realized in the past, and is not contingent on the usefulness that he or she may or may not retain in the present. More specifically, this usefulness is usually defined in terms of functioning for the benefit of society. But today's society is characterized by achievement orientation, and consequently it adores people who are successful and happy and, in particular, it adores the young. It virtually ignores the value of those who are otherwise, and in so doing blurs the decisive difference between being valuable in the sense of dignity and being valuable in the sense of usefulness. If one is not cognizant of this difference and holds that na individual's value stems only from his present usefulness, then, believe me, one owes it only to personal inconsistency not to plead for euthanasia along the lines of Hitler's program, that is to say, "mercy" killing of all those who have lost their social usefulness, be it because of old age, incurable illness, mental deterioration, or whatever handicap they may suffer. Confounding the dignity of man with mere usefulness arises from a conceptual confusion that in turn may be traced back to the contemporary nihilism transmitted on many an academic campus and many an analytical couch. Even in the setting of training analyses such an indoctrination may take place. Nihilism does not contend that there is nothing, but it states that everything is meaningless. And George A. Sargent was right when he promulgated the concept of "learned meaninglessness." He himself remembered a therapist who said, "George, you must realize that the world is a joke. There is no justice, everything is random. Only when you realize this will you understand how silly it is to take yourself seriously. There is no grand purpose in the universe. It just is. There's no particular meaning in what decision you make today about how to act." One must generalize such a criticism. In principle, training is indispensable, but if so, therapists should see their task in immunizing the trainee against nihilism rather than inoculating him with the cynicism that is a defense mechanism against their own nihilism.

... schools in many industrialized nations were not, for the most part, designed to produce innovative thinkers or questioners -- their primary purpose was to produce workers. The author Seth Godin writes, "Our grandfathers and great grandfathers built schools to train people to have a lifetime of productive labor as part of the industrialized economy. And it worked." To create good workers, educations systems put a premium on compliancy and rote memorization of basic knowledge -- excellent qualities in an industrial worker. (Or, as the cartoonist and Simpsons creator Matt Groening puts it, "it seems the main rule that traditional schools teach is how to sit in rows quietly, which is perfect training for grown-up work in a dull office or factory, but not so good for education.") And not so good for questioning: To the extent a school is like a factory, students who inquire about "the way things are" could be seen as insubordinate. It raises, at least in my mind, a question that may seem extreme: If schools were build on a factory model, were they actually designed to squelch questions?

Women (...) have been encouraged since they were children to be dependent to an unhealthy degree. Any woman who looks within knows that she was never trained to be comfortable with the idea of taking care of herself, standing up for herself, asserting herself. At best she may have played the game of independence, inwardly envying the boys (and later the men) because they seemed so naturally self-sufficient. It is not nature that bestows this self-sufficiency on men; it's training. Males are educated for independence from the day they are born. Just as systematically, women are taught that they have an out - that someday, in some way, they are going to be saved. That is the fairy tale, the life-message (...) We may venture out on our own for a while. We may go away to school, work, travel; we may even make good money, but underneath it all there is a finite quality to our feelings about independence. Only hang on long enough, the childhood story goes, and someday someone will come along to rescue you from the anxiety of authentic living. (The only savior the boy learns about is himself.)

If you’re going to build a strong culture, it’s paramount to make diversity one of your core values. This is what separates Bridgewater’s strong culture from a cult: The commitment is to promoting dissent. In hiring, instead of using similarity to gauge cultural fit, Bridgewater assesses cultural contribution.* Dalio wants people who will think independently and enrich the culture. By holding them accountable for dissenting, Dalio has fundamentally altered the way people make decisions. In a cult, core values are dogma. At Bridgewater, employees are expected to challenge the principles themselves. During training, when employees learn the principles, they’re constantly asked: Do you agree? “We have these standards that are stress tested over time, and you have to either operate by them or disagree with them and fight for better ones,” explains Zack Wieder, who works with Dalio on codifying the principles. Rather than deferring to the people with the greatest seniority or status, as was the case at Polaroid, decisions at Bridgewater are based on quality. The goal is to create an idea meritocracy, where the best ideas win. To get the best ideas on the table in the first place, you need radical transparency.

How important was mantra to Gandhi’s transformation? Extremely. When done systematically, mantra has a powerful effect on the brain. It gathers and focuses the energy of the mind. It teaches the mind to focus on one point, and it cultivates a steadiness that over time becomes an unshakable evenness of temper. The cultivation of this quality of “evenness” is a central principle of the Bhagavad Gita. It is called samatva in Sanskrit, and it is a central pillar of Krishna’s practice. When the mind develops steadiness, teaches Krishna, it is not shaken by fear or greed. So, in his early twenties, Gandhi had already begun to develop a still-point at the center of his consciousness—a still-point that could not be shaken. This little seed of inner stillness would grow into a mighty oak. Gandhi would become an immovable object. Rambha had given Gandhi an enchanting image to describe the power of mantra. She compared the practice of mantra to the training of an elephant. “As the elephant walks through the market,” taught Rambha, “he swings his trunk from side to side and creates havoc with it wherever he goes—knocking over fruit stands and scattering vendors, snatching bananas and coconuts wherever possible. His trunk is naturally restless, hungry, scattered, undisciplined. This is just like the mind—constantly causing trouble.” “But the wise elephant trainer,” said Rambha, “will give the elephant a stick of bamboo to hold in his trunk. The elephant likes this. He holds it fast. And as soon as the elephant wraps his trunk around the bamboo, the trunk begins to settle. Now the elephant strides through the market like a prince: calm, collected, focused, serene. Bananas and coconuts no longer distract.” So too with the mind. As soon as the mind grabs hold of the mantra, it begins to settle. The mind holds the mantra gently, and it becomes focused, calm, centered. Gradually this mind becomes extremely concentrated. This is the beginning stage of meditation. All meditation traditions prescribe some beginning practice of gathering, focusing, and concentration—and in the yoga tradition this is most often achieved precisely through mantra. The whole of Chapter Six in the Bhagavad Gita is devoted to Krishna’s teachings on this practice: “Whenever the mind wanders, restless and diffuse in its search for satisfaction without, lead it within; train it to rest in the Self,” instructs Krishna. “When meditation is mastered, the mind is unwavering like the flame of a lamp in a windless place.

As a species we are a predominantly intelligent and exploratory animal, and beliefs harnessed to this fact will be the most beneficial for us. A belief in the validity of the acquisition of knowledge and a scientific understanding of the world we live in, the creation and appreciation of aesthetic phenomena in all their many forms, and the broadening and deepening of our range of experiences in day-to-day living, is rapidly becoming the 'religion' of our time. Experience and understanding are our rather abstract god-figures, and ignorance and stupidity will make them angry. Our schools and universities are our religious training centres, our libraries, museums, art galleries, theatres, concert halls and sports arenas are our places of communal worship. At home we worship with our books. newspapers. magazines, radios and television sets. In a sense, we still believe in an after-life, because part of the reward obtained from our creative works is the feeling that, through them, we will 'live on' after we are dead. Like all religions, this one has its dangers, but if we have to have one, and it seems that we do, then it certainly appears to be the one most suitable for the unique biological qualities of our species. Its adoption by an ever-growing majority of the world population can serve as a compensating and reassuring source of optimism to set against the pessimism (...) concerning our immediate future as a surviving species.

Comfortable with Uncertainty THOSE WHO TRAIN wholeheartedly in awakening bodhichitta are called bodhisattvas or warriors—not warriors who kill but warriors of nonaggression who hear the cries of the world. Warrior-bodhisattvas enter challenging situations in order to alleviate suffering. They are willing to cut through personal reactivity and self-deception. They are dedicated to uncovering the basic, undistorted energy of bodhichitta. A warrior accepts that we can never know what will happen to us next. We can try to control the uncontrollable by looking for security and predictability, always hoping to be comfortable and safe. But the truth is that we can never avoid uncertainty. This not-knowing is part of the adventure. It’s also what makes us afraid. Wherever we are, we can train as a warrior. Our tools are sitting meditation, tonglen, slogan practice, and cultivating the four limitless qualities of loving-kindness, compassion, joy, and equanimity. With the help of these practices, we will find the tenderness of bodhichitta in sorrow and in gratitude, behind the hardness of rage and in the shakiness of fear. In loneliness as well as in kindness, we can uncover the soft spot of basic goodness. But bodhichitta training offers no promise of happy endings. Rather, this “I” who wants to find security—who wants something to hold on to—will finally learn to grow up. If we find ourselves in doubt that we’re up to being a warrior-in-training, we can contemplate this question: “Do I prefer to grow up and relate to life directly, or do I choose to live and die in fear?

Fifteen years ago, a business manager from the United States came to Plum Village to visit me. His conscience was troubled because he was the head of a firm that designed atomic bombs. I listened as he expressed his concerns. I knew if I advised him to quit his job, another person would only replace him. If he were to quit, he might help himself, but he would not help his company, society, or country. I urged him to remain the director of his firm, to bring mindfulness into his daily work, and to use his position to communicate his concerns and doubts about the production of atomic bombs. In the Sutra on Happiness, the Buddha says it is great fortune to have an occupation that allows us to be happy, to help others, and to generate compassion and understanding in this world. Those in the helping professions have occupations that give them this wonderful opportunity. Yet many social workers, physicians, and therapists work in a way that does not cultivate their compassion, instead doing their job only to earn money. If the bomb designer practises and does his work with mindfulness, his job can still nourish his compassion and in some way allow him to help others. He can still influence his government and fellow citizens by bringing greater awareness to the situation. He can give the whole nation an opportunity to question the necessity of bomb production. Many people who are wealthy, powerful, and important in business, politics, and entertainment are not happy. They are seeking empty things - wealth, fame, power, sex - and in the process they are destroying themselves and those around them. In Plum Village, we have organised retreats for businesspeople. We see that they have many problems and suffer just as others do, sometimes even more. We see that their wealth allows them to live in comfortable conditions, yet they still suffer a great deal. Some businesspeople, even those who have persuaded themselves that their work is very important, feel empty in their occupation. They provide employment to many people in their factories, newspapers, insurance firms, and supermarket chains, yet their financial success is an empty happiness because it is not motivated by understanding or compassion. Caught up in their small world of profit and loss, they are unaware of the suffering and poverty in the world. When we are not int ouch with this larger reality, we will lack the compassion we need to nourish and guide us to happiness. Once you begin to realise your interconnectedness with others, your interbeing, you begin to see how your actions affect you and all other life. You begin to question your way of living, to look with new eyes at the quality of your relationships and the way you work. You begin to see, 'I have to earn a living, yes, but I want to earn a living mindfully. I want to try to select a vocation not harmful to others and to the natural world, one that does not misuse resources.' Entire companies can also adopt this way of thinking. Companies have the right to pursue economic growth, but not at the expense of other life. They should respect the life and integrity of people, animals, plants and minerals. Do not invest your time or money in companies that deprive others of their lives, that operate in a way that exploits people or animals, and destroys nature. Businesspeople who visit Plum Village often find that getting in touch with the suffering of others and cultivating understanding brings them happiness. They practise like Anathapindika, a successful businessman who lived at the time of the Buddha, who with the practise of mindfulness throughout his life did everything he could to help the poor and sick people in his homeland.

Believing is not to be reduced to thinking that such-and-such might be the case. It is not a weaker form of thinking, laced with doubt. Sometimes we speak like this: ‘I believe that the train leaves at 6:13', where ‘I believe that’ simply means that ‘I think (but am not certain) that’. Since the left hemisphere is concerned with what is certain, with knowledge of the facts, its version of belief is that it is just absence of certainty. If the facts were certain, according to its view, I should be able to say ‘I know that’ instead. This view of belief comes from the left hemisphere's disposition towards the world: interest in what is useful, therefore fixed and certain (the train timetable is no good if one can't rely on it). So belief is just a feeble form of knowing, as far as it is concerned. But belief in terms of the right hemisphere is different, because its disposition towards the world is different. The right hemisphere does not ‘know’ anything, in the sense of certain knowledge. For it, belief is a matter of care: it describes a relationship, where there is a calling and an answering, the root concept of ‘responsibility’. Thus if I say that ‘I believe in you’, it does not mean that I think that such-and-such things are the case about you, but can't be certain that I am right. It means that I stand in a certain sort of relation of care towards you, that entails me in certain kinds of ways of behaving (acting and being) towards you, and entails on you the responsibility of certain ways of acting and being as well. It is an acting ‘as if’ certain things were true about you that in the nature of things cannot be certain. It has the characteristic right-hemisphere qualities of being a betweenness: a reverberative, ‘re-sonant’, ‘respons-ible’ relationship, in which each party is altered by the other and by the relationship between the two, whereas the relationship of the believer to the believed in the left-hemisphere sense is inert, unidirectional, and centres on control rather than care. I think this is what Wittgenstein was trying to express when he wrote that ‘my’ attitude towards the other is an ‘attitude towards a soul. I am not of the opinion that he has a soul.’ An ‘opinion’ would be a weak form of knowledge: that is not what is meant by a belief, a disposition or an ‘attitude’. This helps illuminate belief in God. This is not reducible to a question of a factual answer to the question ‘does God exist?’, assuming for the moment that the expression ‘a factual answer’ has a meaning. It is having an attitude, holding a disposition towards the world, whereby that world, as it comes into being for me, is one in which God belongs. The belief alters the world, but also alters me. Is it true that God exists? Truth is a disposition, one of being true to someone or something. One cannot believe in nothing and thus avoid belief altogether, simply because one cannot have no disposition towards the world, that being in itself a disposition. Some people choose to believe in materialism; they act ‘as if’ such a philosophy were true. An answer to the question whether God exists could only come from my acting ‘as if’ God is, and in this way being true to God, and experiencing God (or not, as the case might be) as true to me. If I am a believer, I have to believe in God, and God, if he exists, has to believe in me. Rather like Escher's hands, the belief must arise reciprocally, not by a linear process of reasoning. This acting ‘as if’ is not a sort of cop-out, an admission that ‘really’ one does not believe what one pretends to believe. Quite the opposite: as Hans Vaihinger understood, all knowledge, particularly scientific knowledge, is no more than an acting ‘as if’ certain models were, for the time being, true. Truth and belief, once more, as in their etymology, are profoundly connected. It is only the left hemisphere that thinks there is certainty to be found anywhere.

Harvard psychologist Daniel Gilbert talks about this phenomenon in his 2006 book, Stumbling on Happiness. “The greatest achievement of the human brain is its ability to imagine objects and episodes that do not exist in the realm of the real,” he writes. “The frontal lobe—the last part of the human brain to evolve, the slowest to mature, and the first to deteriorate in old age—is a time machine that allows each of us to vacate the present and experience the future before it happens.” This time travel into the future—otherwise known as anticipation—accounts for a big chunk of the happiness gleaned from any event. As you look forward to something good that is about to happen, you experience some of the same joy you would in the moment. The major difference is that the joy can last much longer. Consider that ritual of opening presents on Christmas morning. The reality of it seldom takes more than an hour, but the anticipation of seeing the presents under the tree can stretch out the joy for weeks. One study by several Dutch researchers, published in the journal Applied Research in Quality of Life in 2010, found that vacationers were happier than people who didn’t take holiday trips. That finding is hardly surprising. What is surprising is the timing of the happiness boost. It didn’t come after the vacations, with tourists bathing in their post-trip glow. It didn’t even come through that strongly during the trips, as the joy of travel mingled with the stress of travel: jet lag, stomach woes, and train conductors giving garbled instructions over the loudspeaker. The happiness boost came before the trips, stretching out for as much as two months beforehand as the holiday goers imagined their excursions. A vision of little umbrella-sporting drinks can create the happiness rush of a mini vacation even in the midst of a rainy commute. On some level, people instinctively know this. In one study that Gilbert writes about, people were told they’d won a free dinner at a fancy French restaurant. When asked when they’d like to schedule the dinner, most people didn’t want to head over right then. They wanted to wait, on average, over a week—to savor the anticipation of their fine fare and to optimize their pleasure. The experiencing self seldom encounters pure bliss, but the anticipating self never has to go to the bathroom in the middle of a favorite band’s concert and is never cold from too much air conditioning in that theater showing the sequel to a favorite flick. Planning a few anchor events for a weekend guarantees you pleasure because—even if all goes wrong in the moment—you still will have derived some pleasure from the anticipation. I love spontaneity and embrace it when it happens, but I cannot bank my pleasure solely on it. If you wait until Saturday morning to make your plans for the weekend, you will spend a chunk of your Saturday working on such plans, rather than anticipating your fun. Hitting the weekend without a plan means you may not get to do what you want. You’ll use up energy in negotiations with other family members. You’ll start late and the museum will close when you’ve only been there an hour. Your favorite restaurant will be booked up—and even if, miraculously, you score a table, think of how much more you would have enjoyed the last few days knowing that you’d be eating those seared scallops on Saturday night!

The great thing is to direct the malice to his immediate neighbours whom he meets every day and to thrust his benevolence out to the remote circumference, to people he does not know. The malice thus becomes wholly real and the benevolence largely imaginary. There is no good at all in inflaming his hatred of Germans if, at the same time, a pernicious habit of charity is growing up between him and his mother, his employer, and the man he meets in the train. Think of your man as a series of concentric circles, his will being the innermost, his intellect coming next, and finally his fantasy. You can hardly hope, at once, to exclude from all the circles everything that smells of the Enemy: but you must keep on shoving all the virtues outward till they are finally located in the circle of fantasy, and all the desirable qualities inward into the Will. It is only in so far as they reach the will and are there embodied in habits that the virtues are really fatal to us. (I don’t, of course, mean what the patient mistakes for his will, the conscious fume and fret of resolutions and clenched teeth, but the real centre, what the Enemy calls the Heart.) All sorts of virtues painted in the fantasy or approved by the intellect or even, in some measure, loved and admired, will not keep a man from our Father’s house: indeed they may make him more amusing when he gets there.

Martise had remained silent since first entering his domain, offering no hint of her character. If he refused her, it would alarm the priests even more. “Martise of Asher.” He smiled when she stiffened. “His Grace has spoken for you during this entire meeting. Have you no words? Or did you suffer as my servant and have your tongue cut out?” He followed her gaze to Gurn. The servant gave her an encouraging nod. Silhara might have considered her easily intimidated, save for that calm demeanor. “No, sir, I’m no mute. It is rude to speak out of turn, is it not?” He stilled at her question. Bursin’s wings, what generous god blessed this woman with such a voice? Refined and sensual, it possessed a silky quality, as if she physically caressed him. The contrast between her dulcet tones and bland appearance startled him. Before she spoke, Martise had faded into her surroundings, forgotten. Now she shone, riveting the attention of anyone within hearing distance. He glanced at Cumbria who treated him to a smug smile. He didn’t like being caught off guard and lashed out. “Far be it from me that I compromise the deportment of a lady. I wouldn’t tempt a well-trained dog into forgetting the commands of ‘Fetch’ and ‘Sit’.” Her jaw tightened. She dropped her gaze, but not before he saw the sparks of anger in her eyes. Not so docile as one might first believe, yet his new apprentice exercised admirable control over her emotions. Behavior of a long-time servant. Cumbria had indeed brought him a spy.

It has been noted in various quarters that the half-illiterate Italian violin maker Antonio Stradivari never recorded the exact plans or dimensions for how to make one of his famous instruments. This might have been a commercial decision (during the earliest years of the 1700s, Stradivari’s violins were in high demand and open to being copied by other luthiers). But it might also have been because, well, Stradivari didn’t know exactly how to record its dimensions, its weight, and its balance. I mean, he knew how to create a violin with his hands and his fingers but maybe not in figures he kept in his head. Today, those violins, named after the Latinized form of his name, Stradivarius, are considered priceless. It is believed there are only around five hundred of them still in existence, some of which have been submitted to the most intense scientific examination in an attempt to reproduce their extraordinary sound quality. But no one has been able to replicate Stradivari’s craftsmanship. They’ve worked out that he used spruce for the top, willow for the internal blocks and linings, and maple for the back, ribs, and neck. They’ve figured out that he also treated the wood with several types of minerals, including potassium borate, sodium and potassium silicate, as well as a handmade varnish that appears to have been composed of gum arabic, honey, and egg white. But they still can’t replicate a Stradivarius. The genius craftsman never once recorded his technique for posterity. Instead, he passed on his knowledge to a number of his apprentices through what the philosopher Michael Polyani called “elbow learning.” This is the process where a protégé is trained in a new art or skill by sitting at the elbow of a master and by learning the craft through doing it, copying it, not simply by reading about it. The apprentices of the great Stradivari didn’t learn their craft from books or manuals but by sitting at his elbow and feeling the wood as he felt it to assess its length, its balance, and its timbre right there in their fingertips. All the learning happened at his elbow, and all the knowledge was contained in his fingers. In his book Personal Knowledge, Polyani wrote, “Practical wisdom is more truly embodied in action than expressed in rules of action.”1 By that he meant that we learn as Stradivari’s protégés did, by feeling the weight of a piece of wood, not by reading the prescribed measurements in a manual. Polyani continues, To learn by example is to submit to authority. You follow your master because you trust his manner of doing things even when you cannot analyze and account in detail for its effectiveness. By watching the master and emulating his efforts in the presence of his example, the apprentice unconsciously picks up the rules of the art, including those which are not explicitly known to the master himself. These hidden rules can be assimilated only by a person who surrenders himself to that extent uncritically to the imitation of another.