Quality Compliance Quotes

We can't manipulate people into swallowing our boundaries by sugarcoating them. Boundaries are a "litmus test" for the quality of our relationships. Those people in our lives who can respect our boundaries will love our wills, our opinions, our separateness. Those who can't respect our boundaries are telling us that they don't love our nos. They only love our yeses, our compliance. "I only like it when you do what I want.

What rewards and punishments do is induce compliance, and this they do very well indeed. If your objective is to get people to obey an order, to show up on time and do what they’re told, then bribing or threatening them may be sensible strategies. But if your objective is to get long-term quality in the workplace, to help students become careful thinkers and self-directed learners, or to support children in developing good values, then rewards, like punishments, are absolutely useless. In fact, as we are beginning to see, they are worse than useless—they are actually counterproductive.

For all the talk about the need to be a likable "team player," many people work in a fairly cutthroat environment that would seem to be especially challenging to those who possess the recommended traits. Cheerfulness, upbeatness, and compliance: these are the qualities of subordinates -- of servants rather than masters, women (traditionally, anyway) rather than men. After advising his readers to overcome the bitterness and negativity engendered by frequent job loss and to achieve a perpetually sunny outlook, management guru Harvey Mackay notes cryptically that "the nicest, most loyal, and most submissive employees are often the easiest people to fire." Given the turmoil in the corporate world, the prescriptions of niceness ring of lambs-to-the-slaughter.

Cultures tend to invite the dominance of one over the other, as a means by which an individual succeeds and advances or, conversely, fails and falls. A culture dominated by attackers—and one in which the qualities of attacking are admired, often overtly encouraged—tends to breed people with a thick skin, which nonetheless still serves to protect a most brittle self. Thus the wounds bleed but stay well hidden beneath the surface. Cultures favouring the defender promote thin skin and quickness to take offence—its own kind of aggression, I am sure you see. The culture of attackers seeks submission and demands evidence of that submission as proof of superiority over the subdued. The culture of defenders seeks compliance through conformity, punishing dissenters and so gaining the smug superiority of enforcing silence, and from silence, complicity.

It would be simple to allow open-air pyres in any community that wanted them. Yet government cemetery and funeral boards put up enormous resistance to the idea. Like the curmudgeonly neighbors in Crestone, they argue that outdoor pyres would prove too hard to control, and that they would impact air quality and the environment in unknown ways. Crestone has proven that open-air pyres can be inspected for safety compliance just like any industrial crematory.

... schools in many industrialized nations were not, for the most part, designed to produce innovative thinkers or questioners -- their primary purpose was to produce workers. The author Seth Godin writes, "Our grandfathers and great grandfathers built schools to train people to have a lifetime of productive labor as part of the industrialized economy. And it worked." To create good workers, educations systems put a premium on compliancy and rote memorization of basic knowledge -- excellent qualities in an industrial worker. (Or, as the cartoonist and Simpsons creator Matt Groening puts it, "it seems the main rule that traditional schools teach is how to sit in rows quietly, which is perfect training for grown-up work in a dull office or factory, but not so good for education.") And not so good for questioning: To the extent a school is like a factory, students who inquire about "the way things are" could be seen as insubordinate. It raises, at least in my mind, a question that may seem extreme: If schools were build on a factory model, were they actually designed to squelch questions?

Peacekeeping is a soldier-intensive business in which the quality of troops matters as much as the quantity. It is not just soldiering under a different color helmet; it differs in kind from anything else soldiers do. The are medals and rewards (mainly, the satisfaction of saving lives), but there are also casualties. And no victories. It is not a risk -free enterprise. In Bosnia, mines, snipers, mountainous terrain, extreme weather conditions, and possible civil disturbances were major threats that had to be dealt with from the outset of the operation. Dag Hammarskjold once remarked, "Peacekeeping is a job not suited to soldiers, but a job only soldiers can do." Humanitarianism conflicts with peacekeeping and still more with peace enforcement. The threat of force, if it is to be effective, will sooner or later involve the use of force. For example, the same UN soldiers in Bosnia under a different command and mandate essentially turned belligerence into compliance over night, demonstrating that a credible threat of force can yield results. Unlike, UNPROFOR, the NATO-led Implementation Force was a military success and helped bring stability to the region and to provide an "environment of hope" in which a nation can be reborn. It is now up to a complex array of international civil agencies to assist in putting in place lasting structures for democratic government and the will of the international community to ensure a lasting peace.

The Proofs Human society has devised a system of proofs or tests that people must pass before they can participate in many aspects of commercial exchange and social interaction. Until they can prove that they are who they say they are, and until that identity is tied to a record of on-time payments, property ownership, and other forms of trustworthy behavior, they are often excluded—from getting bank accounts, from accessing credit, from being able to vote, from anything other than prepaid telephone or electricity. It’s why one of the biggest opportunities for this technology to address the problem of global financial inclusion is that it might help people come up with these proofs. In a nutshell, the goal can be defined as proving who I am, what I do, and what I own. Companies and institutions habitually ask questions—about identity, about reputation, and about assets—before engaging with someone as an employee or business partner. A business that’s unable to develop a reliable picture of a person’s identity, reputation, and assets faces uncertainty. Would you hire or loan money to a person about whom you knew nothing? It is riskier to deal with such people, which in turn means they must pay marked-up prices to access all sorts of financial services. They pay higher rates on a loan or are forced by a pawnshop to accept a steep discount on their pawned belongings in return for credit. Unable to get bank accounts or credit cards, they cash checks at a steep discount from the face value, pay high fees on money orders, and pay cash for everything while the rest of us enjoy twenty-five days interest free on our credit cards. It’s expensive to be poor, which means it’s a self-perpetuating state of being. Sometimes the service providers’ caution is dictated by regulation or compliance rules more than the unwillingness of the banker or trader to enter a deal—in the United States and other developed countries, banks are required to hold more capital against loans deemed to be of poor quality, for example. But many other times the driving factor is just fear of the unknown. Either way, anything that adds transparency to the multi-faceted picture of people’s lives should help institutions lower the cost of financing and insuring them.

The most visible feature of self-oriented perfectionism is this hypercompetitive streak fused to a sense of never being good enough. Hypercompetitiveness reflects a paradox because people high in self-oriented perfectionism can recoil from competition due to fear of failure and fear of losing other people's approval. Socially-prescribed perfectionism makes for a hugely pressured life, spent at the whim of everyone else's opinions, trying desperately to be somebody else, somebody perfect. Perfectionism lurks beneath the surface of mental distress. Someone who scores high on perfectionism also scores high on anxiety. The ill-effects of self-oriented perfectionism correlate with anxiety and it predicts increases in depression over time. There are links between other-oriented perfectionism and higher vindictiveness, a grandiose desire for admiration and hostility toward others, as well as lower altruism, compliance with social norms and trust. People with high levels of socially-prescribed perfectionism typically report elevated loneliness, worry about the future, need for approval, poor-quality relationships, rumination and brooding, fears of revealing imperfections to others, self-harm, worse physical health, lower life satisfaction and chronically low self-esteem. Perfectionism makes people extremely insecure, self-conscious and vulnerable to even the smallest hassles. Perfection is man's ultimate illusion. It simply doesn't exist in the universe. If you are a perfectionist, you are guaranteed to be a loser in whatever you do. Socially-prescribed perfectionism has an astonishingly strong link with burnout. What I don't have - or how perfectionism grows in the soil of our manufactured discontent. No matter what the advertisement says, you will go on with your imperfect existence whether you make that purchase or not. And that existence is - can only ever be - enough. Make a promise to be kind to yourself, taking ownership of your imperfections, recognizing your shared humanity and understanding that no matter how hard your culture works to teach you otherwise, no one is perfect and everyone has an imperfect life. Socially-prescribed perfectionism is the emblem of consumer culture. Research shows that roaming outside, especially in new places, contributes to enhanced well-being. Other benefits of getting out there in nature include improved attention, lower stress, better mood, reduced risk of psychiatric disorders and even upticks in empathy and cooperation. Perfection is not necessary to live an active and fulfilling life.

AICPA peer review checklists are free and can be obtained by Googling “AICPA Peer Review Checklist.” Use the most recent checklist (they often change). Minimum Documentation SSARS 21 states that the minimum documentation requirements are as follows: Establish your firm’s minimum work paper documentation. What work papers are required for each type of engagement? Will your firm require the preparer to sign off on each work paper? When the partner or manager reviews the work papers, will she initial each reviewed work paper or just a summary review sheet? Authority to Issue Determine who has the authority to issue financial statements and compilation reports. Here are a few questions to consider: •Who has authority to issue financial statements using the preparation guidance? •Who has authority to issue financial statements using the compilation guidance? •Will your firm require a second partner review of each initial preparation engagement? •Will annual compilation reports be reviewed by a second partner? Quality Control - A Simple Summary •Well-designed templates will: ·Enhance your firm’s compliance with professional standards, and ·Increase your efficiency •Create templates for those work products that you expect to issue most often (e.g., tax-basis preparation financial statements) •In developing your templates: ·Include the minimum required work papers and reports ·Vet your templates using the AICPA peer review checklists •Determine who has the authority to issue different work products (e.g., preparation, compilation, monthly, annual)

We can’t manipulate people into swallowing our boundaries by sugarcoating them. Boundaries are a “litmus test” for the quality of our relationships. Those people in our lives who can respect our boundaries will love our wills, our opinions, our separateness. Those who can’t respect our boundaries are telling us that they don’t love our no. They only love our yes, our compliance.

Deloitte survey also shows that the benefits of adopting IA are significant. Participants reported that payback was less than 12 months, with an average of 20% of full-time equivalent (FTE) capacity provided by IA programs. Automation met and even exceeded expectations in many areas, including improved compliance (92%), quality and accuracy (90%), productivity (86%), and reduced costs (59%).35 According to a study by Statista, 84% of business organizations adopt AI because it gives them a competitive advantage over their rivals.36

As a political leader, Xenophon was forced to adapt himself to this situation and to induce those he led to do so. Among the most impressive passages in the Anabasis are the speeches in which he instructs his fellow Greeks on the necessity of compliance with certain Spartan demands that are far from just or reasonable and, in general, on the necessity of accommodating themselves to “those who now rule Greece.” [123] Readers who are at all sensitive to how harsh political necessity can occasionally be may also find in Xenophon the writer, in his treatment of the Spartans, a model of how to proceed under like circumstances. He applauded and thus encouraged what was good, while pointing out without rancor or bitterness what was bad, to the extent that it was prudent and useful to do so. To return to what distinguished him from the elder and younger Cyruses, the high qualities which in the case of the two Persians (that is, barbarians) could be prevented from doing political harm only by being suppressed, or excised from the soul, could safely thrive in Xenophon, who had had the benefit of a Socratic education, an education that those qualities among others fitted him to receive. [123] Anabasis VI 6.8–16 and VII 1.25–31; compare III 2.37 and VI 1.26–28.

One common pattern of parent-child interaction which leads to insecurity and over-compliance can be outlined. A child who is not spurned nor in any way ill-treated may yet grow up to feel that his parents’ love for him is conditional. Such a child comes to believe that continuance of his parents’ love for him, and hence his security, depends, not upon being his authentic self, but upon being what his parents require him to be. Parents who induce this kind of belief in their children are often deeply concerned about their welfare, but are apt to demand impossibly high standards of ‘good’ behaviour, making the child believe that its instinctive drives and spontaneous responses are wrong. In extreme instances, this leads to the formation of a false self built on identification with the parent, and the total repression of the true self. In less extreme cases, the child displays a false self when in the company of others, but maintains a true self which only emerges when he is alone. This is one reason for developing an especial need to be alone. A child who shows this kind of partial compliance is clearly not going to incorporate the inner sense of his own worth which develops in children who are certain that their parents’ love for them will be unconditionally continued. Confidence that one is of value and significance as a unique individual is one of the most precious possessions which anyone can have. Whether or not genetic factors are concerned with the development of this kind of confidence, it is certainly furthered or hindered by the quality of love which parents extend.

Boundaries are a “litmus test” for the quality of our relationships. Those people in our lives who can respect our boundaries will love our wills, our opinions, our separateness. Those who can’t respect our boundaries are telling us that they don’t love our no. They only love our yes, our compliance. When

General Questions What are the business issues (service quality, product quality, speed, capacity, cost, morale, competitive landscape, impending regulations, etc.) we wish to address? What does the customer want? What measurable target condition(s) are we aiming for? Which process blocks add value or are necessary non-value-adding? How can we reduce delays between processes? How can we improve the quality of incoming work at each process? How can we reduce work effort and other expenses across the value stream? How can we create a more effective value stream (greater value to customers, better supplier relationships, higher sales conversion rates, better estimates-to-actuals, lower legal and compliance risk, etc.)? How will we monitor value stream performance?

Organizational Procurement is a tight balancing act between “cost and quality” on one side and “time and compliance” on the other side, yet a seasoned procurement specialist keeps it evenly balanced.