Psycho People's Behaviour Quotes

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Psycho-compulsion is therefore not just about instilling people with a so-called correct employability mindset. It is a mechanism for penalising deviation from what it defines as the right set of attitudes and behaviours. ‘What psycho-compulsion therefore attempts to do is silence alternative discourses to the neoliberal myth that you are to blame for your unemployment,’ said Friedli. ‘At the same time, it undermines and erodes alternative frameworks around which people can come together in solidarity to act against the social causes of worklessness.’ In short, psycho-compulsion not only pathologises and punishes a claimant’s dissent, it depoliticises the causes of joblessness (which discourages collective action), and it does so by resuscitating Margaret Thatcher’s earlier myth that unemployment can be reduced to character deficiencies.
James Davies (Sedated: How Modern Capitalism Created our Mental Health Crisis)
Even stranger than our teeth-brushing behaviour is our preference for stripy toothpaste. When it first appeared, in a product called Stripe, it aroused a great deal of debate over how it was made. Many people dissected the empty container; others froze a full tube and then cut it open in a cross section.* What was strange was that nobody ever asked ‘Why?’ After all, the moment toothpaste enters your mouth, all the ingredients are mixed together, so what was the point of keeping them separate in the tube? There are two explanations: 1) simple childish novelty and 2) psycho-logic. Psychologically, the stripes serve as a signal: a claim that a toothpaste performed more than one function (fighting cavities, tackling infection and freshening breath) was thought to be more convincing if the toothpaste contained three visibly separate active ingredients. In general, people are impressed by any visible extra effort that goes into a product: if you simply say ‘this washing powder is better than our old powder’, it is a hollow claim. However, if you replace the powder with a gel, a tablet or some other form, the cost and effort which have gone into the change make it more plausible to the purchaser there may have been some real innovation in the new contents.
Rory Sutherland (Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life)
The technology involved,* given the economics of mass production, would have added no more than a few pounds to the final purchase price, so why would you not add this significant extra?* Any ‘rational’ person would have advised Morita to go with the engineers’ advice, but according to multiple accounts, Morita vetoed the recording button. This defies all conventional economic logic, but it does not defy psycho-logic. Morita thought the presence of a recording function would confuse people about what the new device was for. Was it for dictation? Should I record my vinyl record collection onto cassette? Or should I record live music? In the same way that McDonald’s omitted cutlery from its restaurants to make it obvious how you were supposed to eat its hamburgers, by removing the recording function from Walkmans, Sony produced a product that had a lower range of functionality, but a far greater potential to a change behaviour.
Rory Sutherland (Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life)